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customer service executive
Ernest Gordon Recruitment Limited
Business Development Executive (FMCG)
Ernest Gordon Recruitment Limited Norwich, Norfolk
Business Development Executive (FMCG) 30,000 DOE + Company Car + Training + Progression + Company Benefits Norfolk Are you a Business Development Executive looking for a pivotal role within a leading business, whilst maintaining a brilliant work / life balance and making the most of the brilliant training opportunities? Do you want to join an extremely well established company where you will have the autonomy to make the role you own and deal with a lot of businesses within the local community? On offer is the opportunity to work for a successful, well-established company with, over 50 years experience feeding the nation with arguably the best treat of them all, ice cream! They are an independent yet hugely successful company and are looking to grow their team to keep up with the ever increasing demand. In this position, you'll have the freedom to drive sales within your designated territory, partnering with independent hospitality businesses - including restaurants, caf s, ice cream parlours, and garden centres - to strengthen and grow the company footprint in the foodservice sector. This role would suit a business development executive experienced in the fast moving consumer goods industry that it looking for an autonomous role in their local area, for an extremely well established company. The Role: Drive new sales opportunities in your designated area Act as the main point of contact, ensuring customer satisfaction and retention. keep accurate records of leads, opportunities, and sales activity. The Person: Sales experience within FMCG Norfolk based Driving license Reference Number : BBBH22678 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Dec 08, 2025
Full time
Business Development Executive (FMCG) 30,000 DOE + Company Car + Training + Progression + Company Benefits Norfolk Are you a Business Development Executive looking for a pivotal role within a leading business, whilst maintaining a brilliant work / life balance and making the most of the brilliant training opportunities? Do you want to join an extremely well established company where you will have the autonomy to make the role you own and deal with a lot of businesses within the local community? On offer is the opportunity to work for a successful, well-established company with, over 50 years experience feeding the nation with arguably the best treat of them all, ice cream! They are an independent yet hugely successful company and are looking to grow their team to keep up with the ever increasing demand. In this position, you'll have the freedom to drive sales within your designated territory, partnering with independent hospitality businesses - including restaurants, caf s, ice cream parlours, and garden centres - to strengthen and grow the company footprint in the foodservice sector. This role would suit a business development executive experienced in the fast moving consumer goods industry that it looking for an autonomous role in their local area, for an extremely well established company. The Role: Drive new sales opportunities in your designated area Act as the main point of contact, ensuring customer satisfaction and retention. keep accurate records of leads, opportunities, and sales activity. The Person: Sales experience within FMCG Norfolk based Driving license Reference Number : BBBH22678 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Workforce Staffing Ltd
HGV Sales Executive
Workforce Staffing Ltd
Job Title: HGV Sales Executive Location: Liverpool (covering the whole of the UK) Salary: £30,000 basic + uncapped commission About the Role: We're looking for an experienced HGV Sales Executive to join our growing logistics operation in Liverpool. You'll be responsible for developing new business opportunities and managing existing accounts across the UK. This is a hands-on sales role focused on curtain side, container, trunking, full and half load services - selling the complete transport solution. Key Responsibilities: . Identify and win new business opportunities within the HGV and logistics sector. . Manage and grow existing client relationships, ensuring excellent service delivery. . Negotiate rates, terms, and agreements to maximise profitability. . Develop a strong understanding of customer transport needs and tailor solutions accordingly. . Work collaboratively with operations to ensure smooth execution of contracts. . Prepare regular sales forecasts and performance reports. Requirements: . Minimum 3 years' proven experience in HGV or transport sales. . Strong account management and relationship-building skills. . Knowledge of curtain side, container, trunking, full and half load operations. . Van courier sales experience is advantageous but not essential. . Confident communicator with excellent negotiation and presentation skills. . Full UK driving licence and willingness to travel nationally. What We Offer: . £30,000 basic salary. . Uncapped commission structure - your success drives your earnings. . Supportive, experienced operations team and established client base. . Opportunity to develop within a fast-growing logistics business.
Dec 08, 2025
Full time
Job Title: HGV Sales Executive Location: Liverpool (covering the whole of the UK) Salary: £30,000 basic + uncapped commission About the Role: We're looking for an experienced HGV Sales Executive to join our growing logistics operation in Liverpool. You'll be responsible for developing new business opportunities and managing existing accounts across the UK. This is a hands-on sales role focused on curtain side, container, trunking, full and half load services - selling the complete transport solution. Key Responsibilities: . Identify and win new business opportunities within the HGV and logistics sector. . Manage and grow existing client relationships, ensuring excellent service delivery. . Negotiate rates, terms, and agreements to maximise profitability. . Develop a strong understanding of customer transport needs and tailor solutions accordingly. . Work collaboratively with operations to ensure smooth execution of contracts. . Prepare regular sales forecasts and performance reports. Requirements: . Minimum 3 years' proven experience in HGV or transport sales. . Strong account management and relationship-building skills. . Knowledge of curtain side, container, trunking, full and half load operations. . Van courier sales experience is advantageous but not essential. . Confident communicator with excellent negotiation and presentation skills. . Full UK driving licence and willingness to travel nationally. What We Offer: . £30,000 basic salary. . Uncapped commission structure - your success drives your earnings. . Supportive, experienced operations team and established client base. . Opportunity to develop within a fast-growing logistics business.
Bell Cornwall Recruitment
Plot Conveyancer
Bell Cornwall Recruitment City, Birmingham
Plot Conveyancer 30,000 - 45,000 (Dependant On Experience) Birmingham City Centre BCR/JN/31957 Bell Cornwall Recruitment are in search of an experienced Plot Conveyancer to join the residential development unit for a large, national law firm based in Birmingham city centre. The role includes (but is not limited to): Case load management Responsible for your own plot sales matters Prepare and review a range of legal documents Handling financial aspects of a transaction, including completion statements and billing communicate with clients, buyer's solicitors and other third parties to progress files and resolve issues The ideal candidate: Excellent commercial acumen Great communication skills, both written and verbal Commitment to forging strong working relationships with our clients Ability and willingness to learn Strong attention to detail An organised approach in managing time, work priorities and deadlines Good IT skills, ideally including previous experience of working with a case management system This is a brilliant opportunity to enhance your conveyancing skills in a large national law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Dec 08, 2025
Full time
Plot Conveyancer 30,000 - 45,000 (Dependant On Experience) Birmingham City Centre BCR/JN/31957 Bell Cornwall Recruitment are in search of an experienced Plot Conveyancer to join the residential development unit for a large, national law firm based in Birmingham city centre. The role includes (but is not limited to): Case load management Responsible for your own plot sales matters Prepare and review a range of legal documents Handling financial aspects of a transaction, including completion statements and billing communicate with clients, buyer's solicitors and other third parties to progress files and resolve issues The ideal candidate: Excellent commercial acumen Great communication skills, both written and verbal Commitment to forging strong working relationships with our clients Ability and willingness to learn Strong attention to detail An organised approach in managing time, work priorities and deadlines Good IT skills, ideally including previous experience of working with a case management system This is a brilliant opportunity to enhance your conveyancing skills in a large national law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Ernest Gordon Recruitment Limited
Junior E-commerce Assistant Training & Development
Ernest Gordon Recruitment Limited Stoke-on-trent, Staffordshire
Junior E-commerce Executive (Training/ Progression) £25,000 - £35,000 + Full Training + Progression + Company Bonus Stoke Are you an aspiring E-commerce Executive with experience in Magento 2, looking to build a career within a growing, well-established company, offering full training, clear progression into management, and the chance to increase your earnings through a company bonus? This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Marketing team in managing and improving websites, ensuring accurate content, functionality, and user experience. You'll assist with digital marketing campaigns, CRM management, and performance reporting using Google Analytics. Based in Crewe, this full-time role offers full training and clear opportunities for career progression, working 37.5 hours per week flexibly between 8:00 am and 6:00 pm. This role would suit an aspiring E-commerce Executive with Magento 2 experience who is keen to develop their skills in e-commerce and digital marketing, with full training, clear opportunities to progress within the company, and the chance to increase earnings through a company bonus. The role: Manage and maintain websites through Magento 2 Support digital marketing campaigns and CRM management 37.5 hours per week, flexible between 8:00 am and 6:00 pm. The Person: E-commerce Executive or similar Experience with Magento 2 Commutable to Stoke Reference : BBBH22479 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Dec 08, 2025
Full time
Junior E-commerce Executive (Training/ Progression) £25,000 - £35,000 + Full Training + Progression + Company Bonus Stoke Are you an aspiring E-commerce Executive with experience in Magento 2, looking to build a career within a growing, well-established company, offering full training, clear progression into management, and the chance to increase your earnings through a company bonus? This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Marketing team in managing and improving websites, ensuring accurate content, functionality, and user experience. You'll assist with digital marketing campaigns, CRM management, and performance reporting using Google Analytics. Based in Crewe, this full-time role offers full training and clear opportunities for career progression, working 37.5 hours per week flexibly between 8:00 am and 6:00 pm. This role would suit an aspiring E-commerce Executive with Magento 2 experience who is keen to develop their skills in e-commerce and digital marketing, with full training, clear opportunities to progress within the company, and the chance to increase earnings through a company bonus. The role: Manage and maintain websites through Magento 2 Support digital marketing campaigns and CRM management 37.5 hours per week, flexible between 8:00 am and 6:00 pm. The Person: E-commerce Executive or similar Experience with Magento 2 Commutable to Stoke Reference : BBBH22479 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Hays Technology
Project Manager
Hays Technology Bristol, Gloucestershire
Project Manager 510 Per Day, Inside IR35 12 Months Contract Bristol Hybrid Sc Clearance Required Your new company A Large Organisation in the heart of Bristol Your new role The Emergency Services Network (ESN) is set to replace the current Airwave service used by emergency services across Great Britain. This transition will transform how emergency services operate, particularly on the front line, enabling greater efficiency and connectivity. Delivering ESN is a strategic priority and reflects a commitment to providing a world-class network that supports those who protect and serve the public. Develop and maintain project management standards and processes in line with the organisation's unified methodology to ensure compliance and effective governance. Support senior programme leadership in creating and managing programme and project structures, ensuring alignment with strategic objectives and prioritisation across the organisation. Manage financial and KPI reporting, working closely with the commercial team to ensure costs remain within expectations. Identify and manage dependencies, risks, and issues, developing mitigation strategies and ensuring timely reporting. Provide regular status updates to the executive board and senior management, keeping stakeholders informed of progress and potential impacts. Mentor and develop team members, sharing knowledge and best practices to continuously improve delivery efficiency and effectiveness. Utilise Jira and manage configurations to effectively execute day-to-day programme activities. What you'll need to succeed Commercial Mindset: Ability to develop and implement ideas that drive business value using internal insights and external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to streamline operations. Data Analytics Expertise: Lead the development and application of data analytics for informed decision-making, providing technical guidance and capability. Commercial Mindset: Ability to develop and implement ideas that drive business value using internal insights and external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to streamline operations. Data Analytics Expertise: Lead the development and application of data analytics for informed decision-making, providing technical guidance and capability. What you'll get in return 510 Per Day What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 08, 2025
Contractor
Project Manager 510 Per Day, Inside IR35 12 Months Contract Bristol Hybrid Sc Clearance Required Your new company A Large Organisation in the heart of Bristol Your new role The Emergency Services Network (ESN) is set to replace the current Airwave service used by emergency services across Great Britain. This transition will transform how emergency services operate, particularly on the front line, enabling greater efficiency and connectivity. Delivering ESN is a strategic priority and reflects a commitment to providing a world-class network that supports those who protect and serve the public. Develop and maintain project management standards and processes in line with the organisation's unified methodology to ensure compliance and effective governance. Support senior programme leadership in creating and managing programme and project structures, ensuring alignment with strategic objectives and prioritisation across the organisation. Manage financial and KPI reporting, working closely with the commercial team to ensure costs remain within expectations. Identify and manage dependencies, risks, and issues, developing mitigation strategies and ensuring timely reporting. Provide regular status updates to the executive board and senior management, keeping stakeholders informed of progress and potential impacts. Mentor and develop team members, sharing knowledge and best practices to continuously improve delivery efficiency and effectiveness. Utilise Jira and manage configurations to effectively execute day-to-day programme activities. What you'll need to succeed Commercial Mindset: Ability to develop and implement ideas that drive business value using internal insights and external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to streamline operations. Data Analytics Expertise: Lead the development and application of data analytics for informed decision-making, providing technical guidance and capability. Commercial Mindset: Ability to develop and implement ideas that drive business value using internal insights and external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to streamline operations. Data Analytics Expertise: Lead the development and application of data analytics for informed decision-making, providing technical guidance and capability. What you'll get in return 510 Per Day What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
General Counsel
Alexander Mae (HR) Ltd Southampton, Hampshire
General Legal Counsel & Corporate Secretary Location: Ideally Southampton (Bristol and London may also be considered) Salary: Up to £120,000 DOE + benefits A leading global technology organisation is seeking a highly experienced General Legal Counsel & Corporate Secretary to support its strategic objectives. This is a senior, standalone role providing expert legal guidance to the executive team and ensuring robust governance across the business. The organisation operates internationally, delivering complex software and automation solutions to major financial institutions. The Role This position will act as the principal legal advisor to the leadership team, providing comprehensive legal support across all areas of the business. As Corporate Secretary, you will also play a key governance role, supporting the Board and Committees and ensuring full compliance with statutory and regulatory obligations. The organisation requires someone who can think strategically, operate autonomously, and bring strong knowledge of UK and international legal frameworksexperience within fintech or financial services is beneficial but not essential. Key Responsibilities Provide strategic legal advice to the executive team on corporate governance, regulatory compliance, intellectual property, data protection, and contractual matters. Oversee the drafting, negotiation, and execution of a broad range of commercial contracts, including software licensing, SaaS agreements, customer, vendor, and partner contracts. Monitor and ensure compliance with financial services regulations, data protection laws (including GDPR), and relevant industry standards, proactively identifying and managing legal risks. Manage intellectual property matters including patents, trademarks, and software licensing. Lead on data protection compliance, including designing and implementing privacy policies and supporting best practice across the organisation. Manage and resolve legal disputes, including working with external counsel and representing the organisations interests where required. Develop and maintain internal policies and procedures to support legal compliance and ethical business practice. Deliver training to staff on key legal topics, including data privacy, contract management, and intellectual property rights. Collaborate with internal stakeholders across the business, providing legal insights to support and guide business initiatives. Key Skills & Experience Qualified solicitor or barrister in the UK with a strong academic background. Minimum of 8 years post-qualification experience, ideally with exposure to fintech, financial services, or technology environments. Strong knowledge of UK financial regulations, data protection legislation, and relevant international legal frameworks. Excellent analytical, communication, and negotiation skills, with the ability to influence senior stakeholders. Proven ability to manage diverse and complex legal matters in a fast-paced commercial environment. Experience leading and developing legal functions, with a collaborative and proactive approach. Highly organised, detail-focused, and able to work autonomously as well as part of a wider leadership team. JBRP1_UKTJ
Dec 08, 2025
Full time
General Legal Counsel & Corporate Secretary Location: Ideally Southampton (Bristol and London may also be considered) Salary: Up to £120,000 DOE + benefits A leading global technology organisation is seeking a highly experienced General Legal Counsel & Corporate Secretary to support its strategic objectives. This is a senior, standalone role providing expert legal guidance to the executive team and ensuring robust governance across the business. The organisation operates internationally, delivering complex software and automation solutions to major financial institutions. The Role This position will act as the principal legal advisor to the leadership team, providing comprehensive legal support across all areas of the business. As Corporate Secretary, you will also play a key governance role, supporting the Board and Committees and ensuring full compliance with statutory and regulatory obligations. The organisation requires someone who can think strategically, operate autonomously, and bring strong knowledge of UK and international legal frameworksexperience within fintech or financial services is beneficial but not essential. Key Responsibilities Provide strategic legal advice to the executive team on corporate governance, regulatory compliance, intellectual property, data protection, and contractual matters. Oversee the drafting, negotiation, and execution of a broad range of commercial contracts, including software licensing, SaaS agreements, customer, vendor, and partner contracts. Monitor and ensure compliance with financial services regulations, data protection laws (including GDPR), and relevant industry standards, proactively identifying and managing legal risks. Manage intellectual property matters including patents, trademarks, and software licensing. Lead on data protection compliance, including designing and implementing privacy policies and supporting best practice across the organisation. Manage and resolve legal disputes, including working with external counsel and representing the organisations interests where required. Develop and maintain internal policies and procedures to support legal compliance and ethical business practice. Deliver training to staff on key legal topics, including data privacy, contract management, and intellectual property rights. Collaborate with internal stakeholders across the business, providing legal insights to support and guide business initiatives. Key Skills & Experience Qualified solicitor or barrister in the UK with a strong academic background. Minimum of 8 years post-qualification experience, ideally with exposure to fintech, financial services, or technology environments. Strong knowledge of UK financial regulations, data protection legislation, and relevant international legal frameworks. Excellent analytical, communication, and negotiation skills, with the ability to influence senior stakeholders. Proven ability to manage diverse and complex legal matters in a fast-paced commercial environment. Experience leading and developing legal functions, with a collaborative and proactive approach. Highly organised, detail-focused, and able to work autonomously as well as part of a wider leadership team. JBRP1_UKTJ
Gray Global Placements
Head of Product Operations and Support
Gray Global Placements
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Dec 08, 2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Team Leader - Water Industry
RPS Group Plc
RPS are seeking an Area Team Leader to join our Water Operations Division in North England. This role is to support our Team in Manchester and Cheshire. Our team of Leakage Engineers and technicians are at the heart of our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks click apply for full job details
Dec 07, 2025
Full time
RPS are seeking an Area Team Leader to join our Water Operations Division in North England. This role is to support our Team in Manchester and Cheshire. Our team of Leakage Engineers and technicians are at the heart of our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks click apply for full job details
Kosnic Lighting Limited
Business Development Manager - South Central Region
Kosnic Lighting Limited Reading, Oxfordshire
Job Title: Business Development Manager - South Central Region Location: Field-based role covering the South Central region (including postcodes HP, SL, HA, UB, W, RG, GU, SP, SO, BH, PO) Salary: Competitive base salary + uncapped bonus / commission structure Job type: Full Time, Permanent About Us: Kosnic Lighting is a dynamic, innovation-driven company with a strong reputation in the lighting industry. We combine cutting-edge technology with high quality manufacturing and excellent service. We are now seeking an exceptional Business Development Manager to join our team and drive growth with new and existing customers, predominantly within the electrical wholesale market. About the role: As Business Development Manager you will: Identify, qualify and win new business opportunities across your designated territory/sector. Develop and build relationships with key stakeholders including wholesalers/distributors and contractors. Work closely with internal teams (product, marketing, project services) to deliver tailored proposals and solutions. Develop and execute strategic sales plans to meet and exceed commercial targets (revenue, margin, market share). Monitor market trends, competitor activity and customer needs to shape product/market strategy. Report on pipeline, forecast and performance, leverage CRM and other tools for visibility. About you: What We're Looking For: Proven track-record in business development or senior sales in the lighting / electrical / building services / M&E industry (or closely related). Strong commercial acumen, negotiation skills and ability to close complex deals. Excellent relationship-building skills, with ability to engage at multiple stakeholder levels. Self-motivated, target-driven and able to work independently and as part of a team. Strong communication skills (written & verbal), good presentation / proposal skills. Valid UK driving licence and willingness to travel across your territory (UK & possibly abroad). Understanding of lighting technologies, specification processes, and distribution channels is a strong advantage. What we Offer: Competitive base salary + uncapped bonus / commission structure. Hybrid company car + mobile phone & laptop. Opportunity to make a measurable impact in a growing company with innovative products. Support from marketing, product development and project services functions. Ongoing training and development; a collaborative, energetic working environment. Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Major discount on our company lighting products Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you. Kosnic Lighting is an equal-opportunity employer and welcomes applications from all suitably qualified persons. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: New Business Manager, Business Development Manager, Business Developer, Lead Generation, Field Based Senior Sales Executive, Field Based Business Development Manager, Partnerships Manager, Client Success, Sales Account Manager, Senior Lighting Sales, Electrical Sales Executive, B2B Sales may also be considered
Dec 07, 2025
Full time
Job Title: Business Development Manager - South Central Region Location: Field-based role covering the South Central region (including postcodes HP, SL, HA, UB, W, RG, GU, SP, SO, BH, PO) Salary: Competitive base salary + uncapped bonus / commission structure Job type: Full Time, Permanent About Us: Kosnic Lighting is a dynamic, innovation-driven company with a strong reputation in the lighting industry. We combine cutting-edge technology with high quality manufacturing and excellent service. We are now seeking an exceptional Business Development Manager to join our team and drive growth with new and existing customers, predominantly within the electrical wholesale market. About the role: As Business Development Manager you will: Identify, qualify and win new business opportunities across your designated territory/sector. Develop and build relationships with key stakeholders including wholesalers/distributors and contractors. Work closely with internal teams (product, marketing, project services) to deliver tailored proposals and solutions. Develop and execute strategic sales plans to meet and exceed commercial targets (revenue, margin, market share). Monitor market trends, competitor activity and customer needs to shape product/market strategy. Report on pipeline, forecast and performance, leverage CRM and other tools for visibility. About you: What We're Looking For: Proven track-record in business development or senior sales in the lighting / electrical / building services / M&E industry (or closely related). Strong commercial acumen, negotiation skills and ability to close complex deals. Excellent relationship-building skills, with ability to engage at multiple stakeholder levels. Self-motivated, target-driven and able to work independently and as part of a team. Strong communication skills (written & verbal), good presentation / proposal skills. Valid UK driving licence and willingness to travel across your territory (UK & possibly abroad). Understanding of lighting technologies, specification processes, and distribution channels is a strong advantage. What we Offer: Competitive base salary + uncapped bonus / commission structure. Hybrid company car + mobile phone & laptop. Opportunity to make a measurable impact in a growing company with innovative products. Support from marketing, product development and project services functions. Ongoing training and development; a collaborative, energetic working environment. Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Major discount on our company lighting products Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you. Kosnic Lighting is an equal-opportunity employer and welcomes applications from all suitably qualified persons. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: New Business Manager, Business Development Manager, Business Developer, Lead Generation, Field Based Senior Sales Executive, Field Based Business Development Manager, Partnerships Manager, Client Success, Sales Account Manager, Senior Lighting Sales, Electrical Sales Executive, B2B Sales may also be considered
Get Recruited (UK) Ltd
Commercial Underwriter
Get Recruited (UK) Ltd
COMMERCIAL UNDERWRITER DUDLEY + HYBRID WORKING (2 days a week in the office) UP to £40,000 The Opportunity I'm excited to present to you the opportunity to join one of the fastest growing Insurance underwriting services in the UK. My client is looking for either an experienced Insurance underwriter or Insurance Broker to join their warm and friendly team. They provide all the training you could need to be successful and progress in this role through their intensive 4-week onboarding program. It is part of their ethos to provide flexibility in their workplace which is why they provide the opportunity to work from home 3 days a week to promote employee satisfaction and wellbeing. If you are an experienced underwrite, Insurance Account Handler, Insurance Broker, or Insurance Account Executive looking to take the next step in their career, this could be just the role for you. What's in it for you: Up to £35,000 based on experience. Hybrid working- 2 days a week in the Dudley office. 26 days holiday + bank holidays. Fully planned, immersive training plan. Death in service. Health Cash Plan. Free parking. Support in achieving your Insurance qualifications (ie, the CII) The Role: Being a point of contact for broker partners and delivering exceptional customer service. Underwriting and producing renewal terms, or mid-term adjustments for their insurer partners. Negotiating terms and securing renewals with partner brokers. Prioritising and meeting deadlines, ensuring you follow company policies and procedures to ensure a positive customer journey. Constantly taking the initiative to develop your own technical and soft skills. Key Skills you need: Knowledge of Underwriting principles and practice. Good risk analysis and technical skills. A trading mindset and commercial awareness. Ability to use initiative. Proficient in Microsoft Word, Excel, Powerpoint If you are an Insurance Underwriter, Insurance Broker, Insurance Account Handler, or Insurance Account Executive apply today. We are currently shortlisting for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Dec 07, 2025
Full time
COMMERCIAL UNDERWRITER DUDLEY + HYBRID WORKING (2 days a week in the office) UP to £40,000 The Opportunity I'm excited to present to you the opportunity to join one of the fastest growing Insurance underwriting services in the UK. My client is looking for either an experienced Insurance underwriter or Insurance Broker to join their warm and friendly team. They provide all the training you could need to be successful and progress in this role through their intensive 4-week onboarding program. It is part of their ethos to provide flexibility in their workplace which is why they provide the opportunity to work from home 3 days a week to promote employee satisfaction and wellbeing. If you are an experienced underwrite, Insurance Account Handler, Insurance Broker, or Insurance Account Executive looking to take the next step in their career, this could be just the role for you. What's in it for you: Up to £35,000 based on experience. Hybrid working- 2 days a week in the Dudley office. 26 days holiday + bank holidays. Fully planned, immersive training plan. Death in service. Health Cash Plan. Free parking. Support in achieving your Insurance qualifications (ie, the CII) The Role: Being a point of contact for broker partners and delivering exceptional customer service. Underwriting and producing renewal terms, or mid-term adjustments for their insurer partners. Negotiating terms and securing renewals with partner brokers. Prioritising and meeting deadlines, ensuring you follow company policies and procedures to ensure a positive customer journey. Constantly taking the initiative to develop your own technical and soft skills. Key Skills you need: Knowledge of Underwriting principles and practice. Good risk analysis and technical skills. A trading mindset and commercial awareness. Ability to use initiative. Proficient in Microsoft Word, Excel, Powerpoint If you are an Insurance Underwriter, Insurance Broker, Insurance Account Handler, or Insurance Account Executive apply today. We are currently shortlisting for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Certain Advantage
Spanish Speaking Telemarketing Executive/Business Development Researcher
Certain Advantage Macclesfield, Cheshire
Spanish Speaking Telemarketing Executive / Business Development Representative (Emailing, calling, LinkedIn and Telemarketing) Certain Advantage is hiring for a Spanish Speaking Telemarketing Executive/Business Development Representative for a fantastic client based in Macclesfield.The role is on a permanent basis, with excellent benefits. £25,000 basic £29,500 OTE (Up to £400 a month) The Role: Are you confident on the phone and motivated by results? Were looking for an enthusiastic Spanish Speaking Telemarketing Executive / Business Development Representative to join a growing team in a hybrid role combining office and home-based working. You will be contacting Spanish-speaking businesses and decision-makers to introduce products/services and generate qualified leads. This is a great opportunity for someone with a passion for communication, persistence, and building relationships. Key Responsibilities: Making outbound calls to Spanish-speaking prospects. Conduct outbound calling, emailing and LinkedIn outreach to generate qualified leads. Generating qualified leads and booking appointments for client sales team. Conducting business research to identify new opportunities and decision-makers. Maintaining accurate records and follow-ups in the CRM system. Working towards achievable call and conversion targets. Building strong relationships with clients through clear and professional communication. Occasionally supporting the English-speaking team when needed. Hybrid Office based in Macclesfield (2 days a week at home and 3 days in the office). MondayThursday 8.30am5.00pm, Friday 8.30am1.00pm (36.5 hours per week) Early Friday finish, regular team, and social events. The individual Were looking for people who have: Previous experience in B2B telemarketing, lead generation, or appointment setting preferred but not essential) Fluent in Spanish (native or business-level). Strong business acumen and ability to quickly understand different industries. Excellent telephone manner, communication and listening skills. Confident, proactive, and target-driven attitude. Strong research skills and attention to detail. Self-motivated with the ability to work independently and as part of a team. Comfortable using CRM systems and Microsoft Office. A team player. Comfortable using LinkedIn and email as part of multichannel outreach strategy Working with Certain Advantage We go the extra mile to find the best people for the job. If youre hunting for a role where you can make an impact and grow your career, well work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isnt for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips. JBRP1_UKTJ
Dec 07, 2025
Full time
Spanish Speaking Telemarketing Executive / Business Development Representative (Emailing, calling, LinkedIn and Telemarketing) Certain Advantage is hiring for a Spanish Speaking Telemarketing Executive/Business Development Representative for a fantastic client based in Macclesfield.The role is on a permanent basis, with excellent benefits. £25,000 basic £29,500 OTE (Up to £400 a month) The Role: Are you confident on the phone and motivated by results? Were looking for an enthusiastic Spanish Speaking Telemarketing Executive / Business Development Representative to join a growing team in a hybrid role combining office and home-based working. You will be contacting Spanish-speaking businesses and decision-makers to introduce products/services and generate qualified leads. This is a great opportunity for someone with a passion for communication, persistence, and building relationships. Key Responsibilities: Making outbound calls to Spanish-speaking prospects. Conduct outbound calling, emailing and LinkedIn outreach to generate qualified leads. Generating qualified leads and booking appointments for client sales team. Conducting business research to identify new opportunities and decision-makers. Maintaining accurate records and follow-ups in the CRM system. Working towards achievable call and conversion targets. Building strong relationships with clients through clear and professional communication. Occasionally supporting the English-speaking team when needed. Hybrid Office based in Macclesfield (2 days a week at home and 3 days in the office). MondayThursday 8.30am5.00pm, Friday 8.30am1.00pm (36.5 hours per week) Early Friday finish, regular team, and social events. The individual Were looking for people who have: Previous experience in B2B telemarketing, lead generation, or appointment setting preferred but not essential) Fluent in Spanish (native or business-level). Strong business acumen and ability to quickly understand different industries. Excellent telephone manner, communication and listening skills. Confident, proactive, and target-driven attitude. Strong research skills and attention to detail. Self-motivated with the ability to work independently and as part of a team. Comfortable using CRM systems and Microsoft Office. A team player. Comfortable using LinkedIn and email as part of multichannel outreach strategy Working with Certain Advantage We go the extra mile to find the best people for the job. If youre hunting for a role where you can make an impact and grow your career, well work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isnt for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips. JBRP1_UKTJ
Currys
B2B Retail Account Executive
Currys Plymouth, Devon
Role overview: B2B Retail Account ExecutivePlymouthCurrys, PlymouthPermanentPart Time 8-15 hours per week, with flexibility to work additional hours£13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: ? Making every customer interaction memorable. ? Asking the right questions to match business customers with products.? Building and maintaining a network of local business owners. ? Growing new business relationships and developing accounts.? Contributing towards the overall sales performance of the store. ? Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need:? Experience working with customers either in a retail or B2B environment (or both!).? The drive to achieve targets and exceed customer expectations.? An eagerness to learn about the latest technology.? To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include:? Monthly performance-related bonus.? Product discounts on the latest tech.? A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Dec 07, 2025
Full time
Role overview: B2B Retail Account ExecutivePlymouthCurrys, PlymouthPermanentPart Time 8-15 hours per week, with flexibility to work additional hours£13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: ? Making every customer interaction memorable. ? Asking the right questions to match business customers with products.? Building and maintaining a network of local business owners. ? Growing new business relationships and developing accounts.? Contributing towards the overall sales performance of the store. ? Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need:? Experience working with customers either in a retail or B2B environment (or both!).? The drive to achieve targets and exceed customer expectations.? An eagerness to learn about the latest technology.? To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include:? Monthly performance-related bonus.? Product discounts on the latest tech.? A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Vice President, Product AML SME
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product AML SME Overview The AML Solutions Team is Made up of Product Enablement, Product Development and Management, SME Function. We also work closely with our Technology Partner and Data Science to create world class Network Scores in for Financial Crime and partner with external Data and Platform Providers to supply our customers with Tools to combat AML and FinCrime accross the Globe. The AML Solutions Team in Mastercard is looking for a Vice President of Product to lead the Subject Matter Expert and Education and Awareness Team. The ideal candidate will be passionate about Financial Crime and have a strong background in AML, AI Machine Learning, Pep & Sanctions. This role is key to the success of Mastercard in the AML ecosystem. This role provides a Key Opportunity to drive Thought Leadership and Shape and Support our Go To Market Strategy in Mastercard for AML Products and Solutions. The candidate will have the opportunity to lead a highly performant team and become an integral part of success making the Mastercard Network Safer and more Secure for our Customers. Role • Ensures positive cardholder experience by working with Issuers and Partners. • Develops product AML strategies and roadmaps to execute to ensure maximum penetration of market segments. • Manages and maintains existing product lines on an on-going basis, including vendor management. Conducts opportunity assessments on new ideas and concepts. • Provides design specifications for product enhancements to Product Development. • Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. • Works with Issuers and Partners to create positive experiences for cardholders • GDV growth of Product and support new and increased issuance • Identify strategic business-building opportunities in products and solutions that can be offered to customers • Be an industry expert to determine new needs and innovations that MasterCard may want to investigate Monitors performance, provides feedback, defines & approves change control processes, and manages partner relationships • Overall responsibility for idea generation; concept validation; and business case development for existing products • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Responsible for evaluating and applying market research and directing opportunity assessments on new ideas and concepts and communicating them to Product Development • Direct coordination with Product Development, customers and third parties to develop strategy and enhancements of product offerings • Oversee the planning, development and design of product marketing strategy from product decision through end of life cycle • Build relationships with product groups to garner feedback for development of MasterCard products Oversee the execution of advertising, promotional, and sales programs to meet unit objectives • Work with regional/line staff to ensure maximum penetration of market segments. • Drive strategic and financial planning efforts and oversee management of the department • Ensure appropriate staffing levels are maintained for current needs as well as anticipated growth and/or changes • Lead department in development and completion of objectives and assess management staff against established measures • Ensure that department objectives are aligned with the overall Business strategy and that individual team members are evaluated against same Education: Bachelor's degree in business or equivalent work experience. Advanced degree desirable All About You • 10 years related business experience in product management, product development, product marketing or business development in financial services and/or bankcard industry preferred. • At least 5 years of management experience desirable. • Experience developing and managing department budgets • Excellent oral and written communication, negotiation, project management and matrix-management skills are critical • Ability to interact and coordinate effectively with internal and external business partners • Ability to effectively direct and manage multiple functions • Ability to initiate and effectively lead change efforts • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team environment • Embody the MCW leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency Work Conditions: • Some travel required • General office environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Dec 07, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product AML SME Overview The AML Solutions Team is Made up of Product Enablement, Product Development and Management, SME Function. We also work closely with our Technology Partner and Data Science to create world class Network Scores in for Financial Crime and partner with external Data and Platform Providers to supply our customers with Tools to combat AML and FinCrime accross the Globe. The AML Solutions Team in Mastercard is looking for a Vice President of Product to lead the Subject Matter Expert and Education and Awareness Team. The ideal candidate will be passionate about Financial Crime and have a strong background in AML, AI Machine Learning, Pep & Sanctions. This role is key to the success of Mastercard in the AML ecosystem. This role provides a Key Opportunity to drive Thought Leadership and Shape and Support our Go To Market Strategy in Mastercard for AML Products and Solutions. The candidate will have the opportunity to lead a highly performant team and become an integral part of success making the Mastercard Network Safer and more Secure for our Customers. Role • Ensures positive cardholder experience by working with Issuers and Partners. • Develops product AML strategies and roadmaps to execute to ensure maximum penetration of market segments. • Manages and maintains existing product lines on an on-going basis, including vendor management. Conducts opportunity assessments on new ideas and concepts. • Provides design specifications for product enhancements to Product Development. • Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. • Works with Issuers and Partners to create positive experiences for cardholders • GDV growth of Product and support new and increased issuance • Identify strategic business-building opportunities in products and solutions that can be offered to customers • Be an industry expert to determine new needs and innovations that MasterCard may want to investigate Monitors performance, provides feedback, defines & approves change control processes, and manages partner relationships • Overall responsibility for idea generation; concept validation; and business case development for existing products • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Responsible for evaluating and applying market research and directing opportunity assessments on new ideas and concepts and communicating them to Product Development • Direct coordination with Product Development, customers and third parties to develop strategy and enhancements of product offerings • Oversee the planning, development and design of product marketing strategy from product decision through end of life cycle • Build relationships with product groups to garner feedback for development of MasterCard products Oversee the execution of advertising, promotional, and sales programs to meet unit objectives • Work with regional/line staff to ensure maximum penetration of market segments. • Drive strategic and financial planning efforts and oversee management of the department • Ensure appropriate staffing levels are maintained for current needs as well as anticipated growth and/or changes • Lead department in development and completion of objectives and assess management staff against established measures • Ensure that department objectives are aligned with the overall Business strategy and that individual team members are evaluated against same Education: Bachelor's degree in business or equivalent work experience. Advanced degree desirable All About You • 10 years related business experience in product management, product development, product marketing or business development in financial services and/or bankcard industry preferred. • At least 5 years of management experience desirable. • Experience developing and managing department budgets • Excellent oral and written communication, negotiation, project management and matrix-management skills are critical • Ability to interact and coordinate effectively with internal and external business partners • Ability to effectively direct and manage multiple functions • Ability to initiate and effectively lead change efforts • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team environment • Embody the MCW leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency Work Conditions: • Some travel required • General office environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Director, Product Management - Mastercard Move (Cross Border Services)
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Mastercard Move (Cross Border Services)Role Overview Do you enjoy being part of a team that drives business growth by building scalable payment products, fostering deep partnerships, and enabling adoption of innovative solutions? Are you passionate about cutting edge innovation in cross-border money movement? The Mastercard Cross Border Services Product Management team leads build-out of global, scalable and next-gen payment products across multiple rails and methods. This selected candidate will lead product development of the multicurrency accounts and collections proposition along with expansion of new flows with focus on SME, B2B and Disbursement use cases. The ideal candidate combines strategic vision, strong technical and product management skills, and deep payments expertise to deliver impactful results. Key Responsibilities Develop and lead the product lifecycle (vision, strategy, roadmap, requirements, design and execution) for multi currency accounts and collections proposition Translate strategic and operational objectives into detailed capabilities, requirements, epics, user stories, and prioritized backlog Intricately collaborate with technical product managers and engineering leads in driving an API-first solution focusing on ledger management, FX conversion, wallets, reconciliation and payouts Lead agile solution development in-line with Mastercard product management guidelines; manage multiple initiatives with ability to prioritize and pivot Collaborate with internal stakeholders such as Legal, Compliance, Risk and Regulatory to ensure adherence global and local regulatory, compliance and licensing frameworks Lead enablement of new use cases including gap analysis, use case requirements, intake and prioritisation across segments Collaborate on market research, competitor analysis, and customer discovery with parallel teams for SME, Banks and Target Segments across markets Partner with product commercialisation teams on go-to-market planning, support value proposition development for use cases Manage vendors, banks, network partners and fintech integrators to scope out end to end solutions Minimum Requirements: Deep knowledge of cross-border and domestic payments incl. receivables, payables, FX, multicurrency accounts, and Treasury Provide track record in API and payments product management ideally within Fintech, financial services and/or related B2B sectors Experience with agile development, journey mapping, requirements prioritisation and product management tools with ability to clearly articulate value proposition and develop clear and robust requirements Understanding of regulatory, KYC/KYB, AML, and licensing in payments Ability to grasp and map varying client segment needs across Banks, Financial institutions, NBFIs and Corporates and apply to product constructs Highly adept at managing cross-functional stakeholders and able to drive consensus whilst influencing senior executives Excellent problem-solving, critical thinking and analytical skills with ability to think strategically, decisively and translate into clear actionable items Preferred Experience: Prior product experience in wallets, APIs, virtual accounts/collections, and treasury solutions reconciliation Exposure with FinTech payments, SME/emerging market solutions and digital assets Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Dec 07, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Mastercard Move (Cross Border Services)Role Overview Do you enjoy being part of a team that drives business growth by building scalable payment products, fostering deep partnerships, and enabling adoption of innovative solutions? Are you passionate about cutting edge innovation in cross-border money movement? The Mastercard Cross Border Services Product Management team leads build-out of global, scalable and next-gen payment products across multiple rails and methods. This selected candidate will lead product development of the multicurrency accounts and collections proposition along with expansion of new flows with focus on SME, B2B and Disbursement use cases. The ideal candidate combines strategic vision, strong technical and product management skills, and deep payments expertise to deliver impactful results. Key Responsibilities Develop and lead the product lifecycle (vision, strategy, roadmap, requirements, design and execution) for multi currency accounts and collections proposition Translate strategic and operational objectives into detailed capabilities, requirements, epics, user stories, and prioritized backlog Intricately collaborate with technical product managers and engineering leads in driving an API-first solution focusing on ledger management, FX conversion, wallets, reconciliation and payouts Lead agile solution development in-line with Mastercard product management guidelines; manage multiple initiatives with ability to prioritize and pivot Collaborate with internal stakeholders such as Legal, Compliance, Risk and Regulatory to ensure adherence global and local regulatory, compliance and licensing frameworks Lead enablement of new use cases including gap analysis, use case requirements, intake and prioritisation across segments Collaborate on market research, competitor analysis, and customer discovery with parallel teams for SME, Banks and Target Segments across markets Partner with product commercialisation teams on go-to-market planning, support value proposition development for use cases Manage vendors, banks, network partners and fintech integrators to scope out end to end solutions Minimum Requirements: Deep knowledge of cross-border and domestic payments incl. receivables, payables, FX, multicurrency accounts, and Treasury Provide track record in API and payments product management ideally within Fintech, financial services and/or related B2B sectors Experience with agile development, journey mapping, requirements prioritisation and product management tools with ability to clearly articulate value proposition and develop clear and robust requirements Understanding of regulatory, KYC/KYB, AML, and licensing in payments Ability to grasp and map varying client segment needs across Banks, Financial institutions, NBFIs and Corporates and apply to product constructs Highly adept at managing cross-functional stakeholders and able to drive consensus whilst influencing senior executives Excellent problem-solving, critical thinking and analytical skills with ability to think strategically, decisively and translate into clear actionable items Preferred Experience: Prior product experience in wallets, APIs, virtual accounts/collections, and treasury solutions reconciliation Exposure with FinTech payments, SME/emerging market solutions and digital assets Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
4Leisure Recruitment
Sales Team Leader
4Leisure Recruitment Shrewsbury, Shropshire
Job Title: Sales Team Leader Location: Shrewsbury area Salary: £30,000 + Commission Contract: Permanent, Full-Time Industry: Healthcare (Contact Centre) About the Opportunity Our client, a rapidly growing healthcare business, is seeking a dynamic Sales Team Leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry. The Role As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You'll be responsible for ensuring the team excels in conversion, meets key KPIs, and delivers high-quality, compliant customer interactions. Key Responsibilities Drive conversion across inbound sales activity. Monitor performance, ensuring individuals meet and exceed targets and KPIs. Support team members in delivering exceptional communication and customer service. Maintain compliance within a regulated industry (e.g., healthcare or financial services). Contribute to a high-performing, positive, and fast-paced sales environment. Lead, coach, and develop a team of Contact Centre Sales Executives. Provide regular performance feedback and support in training and development initiatives. About You We're looking for a motivated and proactive leader who thrives in a fast-paced, target-driven environment. You will have: Experience leading a team within a contact centre, in a regulated industry such as healthcare or finance. A strong track record of working to sales targets and KPIs. Exceptional communication skills with the ability to motivate and influence. Demonstrated ability to coach, develop, and support team members. A focus on delivering quality, compliant customer interactions. A positive, resilient leadership style. What's in It for You? Competitive salary of £30,000 + commission Opportunity to join a growing, forward-thinking healthcare organisation Supportive environment with strong career development opportunities Chance to shape and impact a developing sales team How to Apply If you're a driven Sales Team Leader ready for your next challenge, please get in touch. JBRP1_UKTJ
Dec 07, 2025
Full time
Job Title: Sales Team Leader Location: Shrewsbury area Salary: £30,000 + Commission Contract: Permanent, Full-Time Industry: Healthcare (Contact Centre) About the Opportunity Our client, a rapidly growing healthcare business, is seeking a dynamic Sales Team Leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry. The Role As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You'll be responsible for ensuring the team excels in conversion, meets key KPIs, and delivers high-quality, compliant customer interactions. Key Responsibilities Drive conversion across inbound sales activity. Monitor performance, ensuring individuals meet and exceed targets and KPIs. Support team members in delivering exceptional communication and customer service. Maintain compliance within a regulated industry (e.g., healthcare or financial services). Contribute to a high-performing, positive, and fast-paced sales environment. Lead, coach, and develop a team of Contact Centre Sales Executives. Provide regular performance feedback and support in training and development initiatives. About You We're looking for a motivated and proactive leader who thrives in a fast-paced, target-driven environment. You will have: Experience leading a team within a contact centre, in a regulated industry such as healthcare or finance. A strong track record of working to sales targets and KPIs. Exceptional communication skills with the ability to motivate and influence. Demonstrated ability to coach, develop, and support team members. A focus on delivering quality, compliant customer interactions. A positive, resilient leadership style. What's in It for You? Competitive salary of £30,000 + commission Opportunity to join a growing, forward-thinking healthcare organisation Supportive environment with strong career development opportunities Chance to shape and impact a developing sales team How to Apply If you're a driven Sales Team Leader ready for your next challenge, please get in touch. JBRP1_UKTJ
James Newbury
Business Development Executive
James Newbury Houghton Regis, Bedfordshire
Calling all experienced, engaging and professional Business Development Executives looking for a sure fire career path in a great global company! If you are a proven business to business sales person, looking for a unique opportunity to join a global company that provides a unique, and hugely regarded business service offering, with some of their clients being the likes of Costa, Land Rover, Mini, to name a few, then we could have an amazing and unique B2B Consultative Sales career opportunity for you! This brand will need little to no introduction to the businesses you will contact, so it really does make achieving kpis a walk in the park! Role: Business Development Executive Location : Hybrid - 2 days in the office 3 at home. HQ in Houghton Regis, Beds, so must be commutable for you. Salary : circa 28,000 - 31,000 basic plus a team performance bonus circa 5,000 pa OTE circa 37,000 Days of Work: Mon - Fri (35 hrs per week) Benefits : parking 33 days holiday inc bank hols enhanced pension scheme private healthcare private medical insurance loyalty rewards and the list goes on! The Role of the Business Development Executive Perform targeted, professional and engaging tele sales activities to secure future business for the company and promote the business services offered. Key Responsibilities include: To deliver develop excellent customer relationships with new and existing clients, in order to achieve monthly and annual sales targets. Liaise with clients and ensure excellent customer service is provided for all products and services as appropriate. You will be working to kpis and targets in order to enhance and develop relationships with existing clients and those clients that have not been contacted for some time, as well as developing new client relationships You will present the services offered by the company - already a leading service known by most companies around the world! You will look to maximise on every contact made and record on the CRM database in order to follow up further communications and relationship development What you Need to Have? - proven previous business to business sales experience ideally in consultative business services rather than product sales - excellent English communication skills both verbal and written - an excellent phone manner - the ability to engage people and develop positive relationships - proven negotiation skills - a tenacious, driven and self motivated outlook - ideally, an understanding of business/educational accreditation / certification - the ability to develop and maintain a structured sales and business development plan - the ability to listen, qualify and understand a customers needs and present the benefits of the companies service offerings to them - good IT (Word and Excel) and keyboard skills - a positive, self-motivated and driven attitude - full UK rights to work as no sponsorship can be offered, unfortunately This is a great career path opportunity to work for a global company that supports other businesses and it is a company that really does value their team and their clients. So if you are that person looking for a career path in such a company, then please send your cv to James Newbury Appointments for an immediate response. If you do not hear back within 3 working days, unfortunately you have not been shortlisted on this occasion but please do keep an eye for other roles that may be more suited to your experiences and skills as we would love to work with you if we can. Please DO NOT apply for this role if you do not meet the requirements Thanks for your interest
Dec 07, 2025
Full time
Calling all experienced, engaging and professional Business Development Executives looking for a sure fire career path in a great global company! If you are a proven business to business sales person, looking for a unique opportunity to join a global company that provides a unique, and hugely regarded business service offering, with some of their clients being the likes of Costa, Land Rover, Mini, to name a few, then we could have an amazing and unique B2B Consultative Sales career opportunity for you! This brand will need little to no introduction to the businesses you will contact, so it really does make achieving kpis a walk in the park! Role: Business Development Executive Location : Hybrid - 2 days in the office 3 at home. HQ in Houghton Regis, Beds, so must be commutable for you. Salary : circa 28,000 - 31,000 basic plus a team performance bonus circa 5,000 pa OTE circa 37,000 Days of Work: Mon - Fri (35 hrs per week) Benefits : parking 33 days holiday inc bank hols enhanced pension scheme private healthcare private medical insurance loyalty rewards and the list goes on! The Role of the Business Development Executive Perform targeted, professional and engaging tele sales activities to secure future business for the company and promote the business services offered. Key Responsibilities include: To deliver develop excellent customer relationships with new and existing clients, in order to achieve monthly and annual sales targets. Liaise with clients and ensure excellent customer service is provided for all products and services as appropriate. You will be working to kpis and targets in order to enhance and develop relationships with existing clients and those clients that have not been contacted for some time, as well as developing new client relationships You will present the services offered by the company - already a leading service known by most companies around the world! You will look to maximise on every contact made and record on the CRM database in order to follow up further communications and relationship development What you Need to Have? - proven previous business to business sales experience ideally in consultative business services rather than product sales - excellent English communication skills both verbal and written - an excellent phone manner - the ability to engage people and develop positive relationships - proven negotiation skills - a tenacious, driven and self motivated outlook - ideally, an understanding of business/educational accreditation / certification - the ability to develop and maintain a structured sales and business development plan - the ability to listen, qualify and understand a customers needs and present the benefits of the companies service offerings to them - good IT (Word and Excel) and keyboard skills - a positive, self-motivated and driven attitude - full UK rights to work as no sponsorship can be offered, unfortunately This is a great career path opportunity to work for a global company that supports other businesses and it is a company that really does value their team and their clients. So if you are that person looking for a career path in such a company, then please send your cv to James Newbury Appointments for an immediate response. If you do not hear back within 3 working days, unfortunately you have not been shortlisted on this occasion but please do keep an eye for other roles that may be more suited to your experiences and skills as we would love to work with you if we can. Please DO NOT apply for this role if you do not meet the requirements Thanks for your interest
CMA Recruitment Group
CFO
CMA Recruitment Group
CMA Executive is thrilled to be partnering with this fast-growing creative business, as they look to appoint their first CFO. The company works with some of the most recognisably global brands, and they thrive on innovation, collaboration, and a culture that values adaptability and excellence. To support the business as it scales, we are seeking a hands-on CFO to join the leadership team and drive financial strategy, operational efficiency, and transformative change. What will the CFO role involve? Working closely with the CEO and external investors, we are looking for a Chief Financial Officer (CFO) with proven experience in finance leadership, change management, and project delivery. This is a highly operational role where you will combine strategic vision with practical execution to support ambitious growth plans. Key Responsibilities Collaborate with the executive team to develop and execute a financial strategy that aligns with the company's growth objectives. Lead and rebuild the finance function into a reliable, analytically driven, business-partnering team that supports commercial decision making and scaling. Creation of project accounting, to provide accounting treatment compliant with appropriate GAAP, and to enable project performance assessment by project, project manager, service line, customer etc. Optimise and reorganise the two current finance systems used across UK and US into a single system, which is fit for growth. Support strategic initiatives including pricing models, new-market entry, commercial deals, partnerships, and M&A or capital raises when required. Act as a trusted commercial partner to leadership and project teams, translating financial insight into practical recommendations that elevate client profitability and business outcomes. Skills and Experience Required Suitable Candidate for the CFO / Finance Director vacancy: We welcome candidates with experience as a CFO or Finance Director, particularly those from dynamic, fast-growth businesses. Skills and Experience Required Proven experience as a CFO or senior finance leader in a hands-on capacity . Strong track record in cultural alignment , fostering collaboration and adaptability. Expertise in change management and project delivery within fast-paced environments. Exceptional analytical and strategic thinking skills. Ability to thrive in a creative, entrepreneurial setting. Nice to Have: Experience in private equity-backed businesses . Sector knowledge in creative, marketing, or digital industries. ACA, ACCA, CIMA or equivalent financial qualification. Why Join? Lead the company through a major strategic growth phase. Gain hands-on exposure to M&A, PE investment, and high-level strategic projects. Flexible, hybrid working with a collaborative leadership team. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Dec 07, 2025
Full time
CMA Executive is thrilled to be partnering with this fast-growing creative business, as they look to appoint their first CFO. The company works with some of the most recognisably global brands, and they thrive on innovation, collaboration, and a culture that values adaptability and excellence. To support the business as it scales, we are seeking a hands-on CFO to join the leadership team and drive financial strategy, operational efficiency, and transformative change. What will the CFO role involve? Working closely with the CEO and external investors, we are looking for a Chief Financial Officer (CFO) with proven experience in finance leadership, change management, and project delivery. This is a highly operational role where you will combine strategic vision with practical execution to support ambitious growth plans. Key Responsibilities Collaborate with the executive team to develop and execute a financial strategy that aligns with the company's growth objectives. Lead and rebuild the finance function into a reliable, analytically driven, business-partnering team that supports commercial decision making and scaling. Creation of project accounting, to provide accounting treatment compliant with appropriate GAAP, and to enable project performance assessment by project, project manager, service line, customer etc. Optimise and reorganise the two current finance systems used across UK and US into a single system, which is fit for growth. Support strategic initiatives including pricing models, new-market entry, commercial deals, partnerships, and M&A or capital raises when required. Act as a trusted commercial partner to leadership and project teams, translating financial insight into practical recommendations that elevate client profitability and business outcomes. Skills and Experience Required Suitable Candidate for the CFO / Finance Director vacancy: We welcome candidates with experience as a CFO or Finance Director, particularly those from dynamic, fast-growth businesses. Skills and Experience Required Proven experience as a CFO or senior finance leader in a hands-on capacity . Strong track record in cultural alignment , fostering collaboration and adaptability. Expertise in change management and project delivery within fast-paced environments. Exceptional analytical and strategic thinking skills. Ability to thrive in a creative, entrepreneurial setting. Nice to Have: Experience in private equity-backed businesses . Sector knowledge in creative, marketing, or digital industries. ACA, ACCA, CIMA or equivalent financial qualification. Why Join? Lead the company through a major strategic growth phase. Gain hands-on exposure to M&A, PE investment, and high-level strategic projects. Flexible, hybrid working with a collaborative leadership team. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Clarion Housing
Home Ownership Team Leader
Clarion Housing Norwich, Norfolk
Location: Hybrid/Reed House, Norwich Salary: £39,110 - £45,643 per annum pro rata Hours: Part-time 15 hours per week Contract Type: Permanent We're seeking a dynamic and experienced Team Leader to lead a high-performing team of Home Ownership Specialists and provide fast, efficient, and fully compliant services to Clarion customers click apply for full job details
Dec 07, 2025
Full time
Location: Hybrid/Reed House, Norwich Salary: £39,110 - £45,643 per annum pro rata Hours: Part-time 15 hours per week Contract Type: Permanent We're seeking a dynamic and experienced Team Leader to lead a high-performing team of Home Ownership Specialists and provide fast, efficient, and fully compliant services to Clarion customers click apply for full job details
Manager, Services Business Development (Issuers)
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Services Business Development (Issuers)Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a?sustainable?economy where everyone can prosper. We support a wide range of digital payments choices, making transactions?secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Manager, Services Business Development (Issuing) All About Us Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence. All About The Role As a Manager, Services Business Development, you will be responsible for driving growth and expanding the services portfolio by identifying new business opportunities and developing strategic partnerships with Issuers in the UK & Ireland. Key tasks include keeping abreast of market trends, building relationships with customers, crafting compelling services proposals, and leading negotiations to secure new contracts for Services. You will collaborate with cross-functional teams to drive and win new business opportunities that meet the needs of our Issuing customers in the UK&I. The role requires a background in business development, excellent communication and negotiation skills, and the ability to build and maintain relationships with key stakeholders internally and externally. A proven track record in managing complex deals to successful conclusion and delivering results in a fast-paced, dynamic environment is essential. Key responsibilities include: Identify and develop new services sales opportunities Build and maintain strong relationships with new and existing customers Identify the most critical aspects of a Client or market challenges and create clear problem statements to address Leverage deep knowledge of the Services product portfolio to create customized and relevant proposals for clients addressing their unique business needs Write well-structured and persuasive proposals for Clients Develop effective working relationships with mid to senior level client management Work closely internal stakeholders (e.g. Account Managers, Product Teams) to support divisional priorities amongst Issuing customers in the UK & Ireland market Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support Education Required: Bachelors degree in business or a related field required MBA or relevant post graduate degree desirable, but not a requirement All About You: Experience working within the payments and/or banking industry desirable Experience in consulting is considered a strong advantage Experience in Sales & Business Development or strong interest in moving into a Sales role Excellent verbal and written communication skills, ability to communicate at executive level Problem solving skills Ability to work in a team, as well as driving processes independently Strong internal/external stakeholder management skills Ability to multi-task in a fast-paced, deadline-driven environment Advanced Word, Excel and PowerPoint skills High Attention to detail Strong commercial acumen Knowledge of the UK Issuing space, key players and key trends Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Dec 07, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Services Business Development (Issuers)Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a?sustainable?economy where everyone can prosper. We support a wide range of digital payments choices, making transactions?secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Manager, Services Business Development (Issuing) All About Us Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence. All About The Role As a Manager, Services Business Development, you will be responsible for driving growth and expanding the services portfolio by identifying new business opportunities and developing strategic partnerships with Issuers in the UK & Ireland. Key tasks include keeping abreast of market trends, building relationships with customers, crafting compelling services proposals, and leading negotiations to secure new contracts for Services. You will collaborate with cross-functional teams to drive and win new business opportunities that meet the needs of our Issuing customers in the UK&I. The role requires a background in business development, excellent communication and negotiation skills, and the ability to build and maintain relationships with key stakeholders internally and externally. A proven track record in managing complex deals to successful conclusion and delivering results in a fast-paced, dynamic environment is essential. Key responsibilities include: Identify and develop new services sales opportunities Build and maintain strong relationships with new and existing customers Identify the most critical aspects of a Client or market challenges and create clear problem statements to address Leverage deep knowledge of the Services product portfolio to create customized and relevant proposals for clients addressing their unique business needs Write well-structured and persuasive proposals for Clients Develop effective working relationships with mid to senior level client management Work closely internal stakeholders (e.g. Account Managers, Product Teams) to support divisional priorities amongst Issuing customers in the UK & Ireland market Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support Education Required: Bachelors degree in business or a related field required MBA or relevant post graduate degree desirable, but not a requirement All About You: Experience working within the payments and/or banking industry desirable Experience in consulting is considered a strong advantage Experience in Sales & Business Development or strong interest in moving into a Sales role Excellent verbal and written communication skills, ability to communicate at executive level Problem solving skills Ability to work in a team, as well as driving processes independently Strong internal/external stakeholder management skills Ability to multi-task in a fast-paced, deadline-driven environment Advanced Word, Excel and PowerPoint skills High Attention to detail Strong commercial acumen Knowledge of the UK Issuing space, key players and key trends Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Build Recruitment
Multi-Trade Operative
Build Recruitment
Multi Trader Ongoing Contract Role Camden Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a Housing Association seeking an experienced Multi Trader based in Camden. Day-to-Day Duties for Multi Trader: Carrying out a variety of repairs and maintenance in occupied and void domestic properties Completing carpentry, plumbing, basic tiling, painting & decorating, and general fabric repairs Responding to reactive maintenance tasks, diagnosing issues and delivering high-quality first-time fixes where possible Installing or repairing doors, skirting boards, sanitaryware, taps, small sections of pipework, flooring, and internal finishes Completing bathroom and kitchen-related works including minor installations, adjustments, and making-good Ensuring all work meets required safety standards while maintaining a clean, safe, and professional working environment Communicating effectively with tenants, office staff, and supervisors, providing excellent customer service throughout Requirements for Multi Trader: Strong background in domestic or social housing maintenance Skilled in at least two core trades (e.g., carpentry, plumbing, tiling, plastering, decorating) Good communication and customer service skills Ability to work independently and complete high-quality repairs across multiple properties Benefits: £22.50 per hour Van fuel card provided Weekly payments every Friday Working hours: 8am 5pm Long-term, stable contract with growth opportunities Please apply or contact Tom Morgan at Build Recruitment for further details. We take pride in understanding your career history and motivations for a new role. We will take references and may ask for proof of eligibility to work in the UK. We work with a wide range of clients in both the public and private sectors and will help identify employers that align with your skills, experience and personality. Once submitted for a role, you will receive ongoing support and regular communication throughout the process. Our commitment is to be your career partner helping you secure suitable roles, providing guidance, and offering regular salary benchmarking. Ideal candidates may have experience as: Multi Trader, Multi Skilled Operative, Maintenance Operative, Carpenter, Plumber, Bathroom Fitter, or other trades roles within social housing, domestic properties, residential buildings, local authority or MOD environments.
Dec 07, 2025
Seasonal
Multi Trader Ongoing Contract Role Camden Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a Housing Association seeking an experienced Multi Trader based in Camden. Day-to-Day Duties for Multi Trader: Carrying out a variety of repairs and maintenance in occupied and void domestic properties Completing carpentry, plumbing, basic tiling, painting & decorating, and general fabric repairs Responding to reactive maintenance tasks, diagnosing issues and delivering high-quality first-time fixes where possible Installing or repairing doors, skirting boards, sanitaryware, taps, small sections of pipework, flooring, and internal finishes Completing bathroom and kitchen-related works including minor installations, adjustments, and making-good Ensuring all work meets required safety standards while maintaining a clean, safe, and professional working environment Communicating effectively with tenants, office staff, and supervisors, providing excellent customer service throughout Requirements for Multi Trader: Strong background in domestic or social housing maintenance Skilled in at least two core trades (e.g., carpentry, plumbing, tiling, plastering, decorating) Good communication and customer service skills Ability to work independently and complete high-quality repairs across multiple properties Benefits: £22.50 per hour Van fuel card provided Weekly payments every Friday Working hours: 8am 5pm Long-term, stable contract with growth opportunities Please apply or contact Tom Morgan at Build Recruitment for further details. We take pride in understanding your career history and motivations for a new role. We will take references and may ask for proof of eligibility to work in the UK. We work with a wide range of clients in both the public and private sectors and will help identify employers that align with your skills, experience and personality. Once submitted for a role, you will receive ongoing support and regular communication throughout the process. Our commitment is to be your career partner helping you secure suitable roles, providing guidance, and offering regular salary benchmarking. Ideal candidates may have experience as: Multi Trader, Multi Skilled Operative, Maintenance Operative, Carpenter, Plumber, Bathroom Fitter, or other trades roles within social housing, domestic properties, residential buildings, local authority or MOD environments.

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