Role: Information Security OfficerLocation: Milton Keynes Salary: £50k - £60kWork Pattern: Hybrid Summary: A new position has opened at an exciting software company for an Information Security Officer to lead the organisation's security strategy, operations, and compliance efforts. This hands-on role blends strategic security architecture with day-to-day operational management and regulatory compliance oversight. The ideal candidate will establish and maintain security standards across the product portfolio, oversee secure system environments, and act as the primary contact for ISO 27001, PCI DSS, and GDPR compliance. Additionally, this role will support our commercial teams by contributing to tender responses and ensuring client security assurance. The Company: They are a technology company helping organizations streamline operations and deliver exceptional experiences across education, events, and related industries. With many years of experience and a broad global client base, they develop solutions that simplify complexity and drive smarter, more efficient ways of working. Core Responsibilities: Strategic (30%) Define and maintain robust security architecture and standards across multi-cloud SaaS platforms. Integrate security best practices into product design, development, and roadmap planning. Conduct threat modelling and risk assessments for new features and system changes. Evaluate and recommend security technologies and tools. Operational (40%) Manage security environments across Azure and AWS infrastructure. Lead incident response efforts and coordinate vulnerability remediation activities. Manage continuous security monitoring, alerting, and detection systems. Administer vulnerability management and penetration testing programs. Maintain strong identity, access, and privilege management controls. Compliance & Assurance (30%) Manage and maintain ISO 27001 certification and audit processes. Ensure ongoing compliance with PCI DSS for payment-related systems. Oversee GDPR compliance across products, services, and internal operations. Complete HECVAT assessments and respond to security questionnaires for higher education tenders. Support sales and customer success with security documentation and evidence. Serve as the primary point of contact for all customer and prospect security inquiries. Requirements: Strong background in information security within SaaS or cloud environments (ISV or B2B preferred). Proven track record managing ISO 27001 certification and compliance. Hands-on experience implementing GDPR in software products. Working knowledge of PCI DSS and securing payment systems. Deep understanding of cloud security across Azure and/or AWS. Skilled in application security and the secure development lifecycle (SDLC). Experienced in incident response and cross-functional coordination. Confident supporting tenders and delivering client security assurance. Preferrable If You . Professional certifications such as CISSP, CISM, CISA, or equivalent. Experience in or supporting the higher education sector. Strong understanding of multi-tenant SaaS security. Knowledge of DevSecOps and integrating security in CI/CD pipelines. Familiarity with NIST, CIS Controls, OWASP, and other security frameworks. Awareness of global data protection and multi-jurisdictional privacy requirements. Experience supporting enterprise sales cycles with security expertise and assurance. Benefits: 25 days' holiday plus bank holidays, with additional days awarded for length of service. Two paid wellbeing days each year, with a budget to spend quality time doing what matters most to you. Enhanced pension contributions to help support your future. Two paid volunteering days annually for charity, community, or sustainability initiatives. Salary sacrifice schemes for electric vehicles and cycle-to-work. 24/7 Employee Assistance Programme offering confidential advice and wellbeing support. Annual health check to help you stay at your best. Flexible benefits platform with options including life assurance, learning opportunities, retail discounts, and more. People-first culture focused on growth, wellbeing, and balance. Performance-related bonus recognising your impact and achievements. Regular social events and team activities, plus opportunities to join company-wide gatherings and learning forums in the UK and abroad. Apply Now! If you're an experienced Information Security professional looking to take ownership of security strategy, operations, and compliance in a dynamic SaaS environment, this is the perfect opportunity to make your mark. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role Role: Information Security OfficerLocation: Milton Keynes Salary: £50k - £60kWork Pattern: Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Nov 03, 2025
Full time
Role: Information Security OfficerLocation: Milton Keynes Salary: £50k - £60kWork Pattern: Hybrid Summary: A new position has opened at an exciting software company for an Information Security Officer to lead the organisation's security strategy, operations, and compliance efforts. This hands-on role blends strategic security architecture with day-to-day operational management and regulatory compliance oversight. The ideal candidate will establish and maintain security standards across the product portfolio, oversee secure system environments, and act as the primary contact for ISO 27001, PCI DSS, and GDPR compliance. Additionally, this role will support our commercial teams by contributing to tender responses and ensuring client security assurance. The Company: They are a technology company helping organizations streamline operations and deliver exceptional experiences across education, events, and related industries. With many years of experience and a broad global client base, they develop solutions that simplify complexity and drive smarter, more efficient ways of working. Core Responsibilities: Strategic (30%) Define and maintain robust security architecture and standards across multi-cloud SaaS platforms. Integrate security best practices into product design, development, and roadmap planning. Conduct threat modelling and risk assessments for new features and system changes. Evaluate and recommend security technologies and tools. Operational (40%) Manage security environments across Azure and AWS infrastructure. Lead incident response efforts and coordinate vulnerability remediation activities. Manage continuous security monitoring, alerting, and detection systems. Administer vulnerability management and penetration testing programs. Maintain strong identity, access, and privilege management controls. Compliance & Assurance (30%) Manage and maintain ISO 27001 certification and audit processes. Ensure ongoing compliance with PCI DSS for payment-related systems. Oversee GDPR compliance across products, services, and internal operations. Complete HECVAT assessments and respond to security questionnaires for higher education tenders. Support sales and customer success with security documentation and evidence. Serve as the primary point of contact for all customer and prospect security inquiries. Requirements: Strong background in information security within SaaS or cloud environments (ISV or B2B preferred). Proven track record managing ISO 27001 certification and compliance. Hands-on experience implementing GDPR in software products. Working knowledge of PCI DSS and securing payment systems. Deep understanding of cloud security across Azure and/or AWS. Skilled in application security and the secure development lifecycle (SDLC). Experienced in incident response and cross-functional coordination. Confident supporting tenders and delivering client security assurance. Preferrable If You . Professional certifications such as CISSP, CISM, CISA, or equivalent. Experience in or supporting the higher education sector. Strong understanding of multi-tenant SaaS security. Knowledge of DevSecOps and integrating security in CI/CD pipelines. Familiarity with NIST, CIS Controls, OWASP, and other security frameworks. Awareness of global data protection and multi-jurisdictional privacy requirements. Experience supporting enterprise sales cycles with security expertise and assurance. Benefits: 25 days' holiday plus bank holidays, with additional days awarded for length of service. Two paid wellbeing days each year, with a budget to spend quality time doing what matters most to you. Enhanced pension contributions to help support your future. Two paid volunteering days annually for charity, community, or sustainability initiatives. Salary sacrifice schemes for electric vehicles and cycle-to-work. 24/7 Employee Assistance Programme offering confidential advice and wellbeing support. Annual health check to help you stay at your best. Flexible benefits platform with options including life assurance, learning opportunities, retail discounts, and more. People-first culture focused on growth, wellbeing, and balance. Performance-related bonus recognising your impact and achievements. Regular social events and team activities, plus opportunities to join company-wide gatherings and learning forums in the UK and abroad. Apply Now! If you're an experienced Information Security professional looking to take ownership of security strategy, operations, and compliance in a dynamic SaaS environment, this is the perfect opportunity to make your mark. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role Role: Information Security OfficerLocation: Milton Keynes Salary: £50k - £60kWork Pattern: Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
MOJ- Sovereign house Admin Officer Location: Coventry County Court,140 Much Park Street, CV1 2SN OFFICE BASED Hourly rate: £13.25 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position until March 2026 but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector. List the duties/ responsibilities: Customer service via telephone Face to face interaction with the public Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this Inputting Data onto the system Preparing Papers Creating and updating records Email correspondence General Administration Duties Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during training period. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
MOJ- Sovereign house Admin Officer Location: Coventry County Court,140 Much Park Street, CV1 2SN OFFICE BASED Hourly rate: £13.25 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position until March 2026 but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector. List the duties/ responsibilities: Customer service via telephone Face to face interaction with the public Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this Inputting Data onto the system Preparing Papers Creating and updating records Email correspondence General Administration Duties Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during training period. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
The London Borough of Havering are currently recruiting an Interim Public Protection Officer. Up to £50hr. Inside IR35. Hybrid working. Main Purpose of the Job/Key Objectives: To complete compliance, enforcement and project work within the Public Protection Service to ensure the delivery of a high quality customer focused specialist enforcement service within a performance management regime. To work on defined areas within the Public Protection Service as defined by your Line Manager. To support the Public Protection Management Team to ensure the service operates in an effective, efficient and collaborative manner creating positive outcomes and continual service improvement. To support robust project management for the service. This position this is a food safety role.This is a flexible role 36 hours Monday to Friday some evening work required.This is a hybrid position working from home, on district and in the office as and when required.You will be required to complete at least 10 inspections per week.
Nov 03, 2025
Contractor
The London Borough of Havering are currently recruiting an Interim Public Protection Officer. Up to £50hr. Inside IR35. Hybrid working. Main Purpose of the Job/Key Objectives: To complete compliance, enforcement and project work within the Public Protection Service to ensure the delivery of a high quality customer focused specialist enforcement service within a performance management regime. To work on defined areas within the Public Protection Service as defined by your Line Manager. To support the Public Protection Management Team to ensure the service operates in an effective, efficient and collaborative manner creating positive outcomes and continual service improvement. To support robust project management for the service. This position this is a food safety role.This is a flexible role 36 hours Monday to Friday some evening work required.This is a hybrid position working from home, on district and in the office as and when required.You will be required to complete at least 10 inspections per week.
Relief Retail Security officer - Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income Location: Wigan Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-10pm/11pm/midnight or mid shifts including 12/1pm-8pm Pay: £14.30 per hour. Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Nov 03, 2025
Seasonal
Relief Retail Security officer - Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income Location: Wigan Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-10pm/11pm/midnight or mid shifts including 12/1pm-8pm Pay: £14.30 per hour. Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
We're recruiting an experienced and customer-focused Council Tax Officer for a 3-month assignment, with a strong focus on telephone-based customer support. This is a high-volume, frontline role where you'll play a key part in helping residents understand their Council Tax responsibilities while ensuring accurate administration in line with legislation. If you thrive in a fast-paced environment, enjoy solving problems over the phone and have solid Council Tax processing experience, this role offers an immediate start and a structured workload with clear performance targets. The Role Handle a high volume of inbound calls, providing clear advice and support to residents regarding billing, liability, discounts and exemptions. Accurately register new Council Tax accounts and process changes in household circumstances. Apply relevant discounts, disregards and exemptions in line with current Council Tax legislation and policy. Ensure all actions are accurately recorded and systems are updated promptly, using MRI/Academy. Provide excellent customer service with a calm, professional and empathetic approach, even in challenging conversations. Work to service-level targets and contribute to a high-performing revenues team. Key Requirements Proven experience working as a Council Tax Officer in a local authority environment. Strong knowledge of Council Tax legislation, liability rules and discount/exemption criteria. Confident telephone manner with the ability to explain complex information clearly to residents. Experience using Academy / MRI Council Tax systems. Highly organised with strong attention to detail and accurate case recording. Able to work at pace and manage a steady volume of telephone-based casework. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from revenues and benefits professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Nov 03, 2025
Contractor
We're recruiting an experienced and customer-focused Council Tax Officer for a 3-month assignment, with a strong focus on telephone-based customer support. This is a high-volume, frontline role where you'll play a key part in helping residents understand their Council Tax responsibilities while ensuring accurate administration in line with legislation. If you thrive in a fast-paced environment, enjoy solving problems over the phone and have solid Council Tax processing experience, this role offers an immediate start and a structured workload with clear performance targets. The Role Handle a high volume of inbound calls, providing clear advice and support to residents regarding billing, liability, discounts and exemptions. Accurately register new Council Tax accounts and process changes in household circumstances. Apply relevant discounts, disregards and exemptions in line with current Council Tax legislation and policy. Ensure all actions are accurately recorded and systems are updated promptly, using MRI/Academy. Provide excellent customer service with a calm, professional and empathetic approach, even in challenging conversations. Work to service-level targets and contribute to a high-performing revenues team. Key Requirements Proven experience working as a Council Tax Officer in a local authority environment. Strong knowledge of Council Tax legislation, liability rules and discount/exemption criteria. Confident telephone manner with the ability to explain complex information clearly to residents. Experience using Academy / MRI Council Tax systems. Highly organised with strong attention to detail and accurate case recording. Able to work at pace and manage a steady volume of telephone-based casework. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from revenues and benefits professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Carlisle Support Services has an exciting opportunity for reliable and professional Relief Security Officers to work at Great Ormond Street Hospital. The Benefits Flexible hours to suit your needs - you choose when you work. Flexible financial supportwith instant access to earned and authorised wages. Full induction and ongoing training to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. We have vacancies for exceptional customer focused Relief Security Officers to work on behalf of Carlisle Support Services at Lister Hospital in Stevenage to cover shifts on an ad hoc basis as required. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Duties may include but are not limited to: Be aware of what's happening on-site at all times by following the handover procedure and reviewing information from previous shifts. Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs. Secure the site by controlling access and egress, carrying out security patrols to deter crime. Be aware of hazards, reacting to medical incidents and responding appropriately. Ensure the control room/gatehouse is kept clean and tidy for the next shift. Operate the control room/gatehouse and reception systems. Physically fit as the role requires a degree of patrolling. Liaising with NHS staff. Responding to emergency bleeps. Responding to hig risk situation deal with members of the public in hospital. Hospital security experience preferred. Restraining patients if necessary if they become violent. Protection of NHS staff, equipment and other patients. Attributes: Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards. Proven work experience as a Security Officer or in a customer service role. Proficiency in Microsoft Office Suite - especially Excel & Word. Previous experience with office equipment. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be calm and professional when issues arise and deal with patients. Multitasking and time-management skills Full site induction and training will be provided to successful applicants. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 03, 2025
Seasonal
Carlisle Support Services has an exciting opportunity for reliable and professional Relief Security Officers to work at Great Ormond Street Hospital. The Benefits Flexible hours to suit your needs - you choose when you work. Flexible financial supportwith instant access to earned and authorised wages. Full induction and ongoing training to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. We have vacancies for exceptional customer focused Relief Security Officers to work on behalf of Carlisle Support Services at Lister Hospital in Stevenage to cover shifts on an ad hoc basis as required. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Duties may include but are not limited to: Be aware of what's happening on-site at all times by following the handover procedure and reviewing information from previous shifts. Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs. Secure the site by controlling access and egress, carrying out security patrols to deter crime. Be aware of hazards, reacting to medical incidents and responding appropriately. Ensure the control room/gatehouse is kept clean and tidy for the next shift. Operate the control room/gatehouse and reception systems. Physically fit as the role requires a degree of patrolling. Liaising with NHS staff. Responding to emergency bleeps. Responding to hig risk situation deal with members of the public in hospital. Hospital security experience preferred. Restraining patients if necessary if they become violent. Protection of NHS staff, equipment and other patients. Attributes: Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards. Proven work experience as a Security Officer or in a customer service role. Proficiency in Microsoft Office Suite - especially Excel & Word. Previous experience with office equipment. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be calm and professional when issues arise and deal with patients. Multitasking and time-management skills Full site induction and training will be provided to successful applicants. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Chief Financial and Operations Officer Working pattern: Full-time, year-round Pay Scale: Leadership Scale £91,158 - £100,540 (L24 - L28) Location: Office based (Tunbridge Wells), with work in schools and some flexibility to work from home Closing date: 12:00 on 24 November 2025 About the role Following the retirement of our current CFOO, we are able to offer this unique opportunity to shape the work of our trust. You will have a wide remit, that will directly impact on the educational outcomes of pupils and students. You will develop our shared services models, in pursuit of excellence, so teachers can teach and school leaders can lead in their areas of expertise. Our ambition to be more aligned and intentional in our operations, is central to our mission to raise standards. You will be the most senior non-educationalist in the Trust. You will drive our work to be more effective and efficient, lead our People Strategy and plan for and lead our drive to be more data informed and automated. What we are looking for We are looking for an experienced senior leader with a track record of strategic finance and organisational planning in complex, multi-site environments. You will be able to see the big picture, whilst retaining an eye for detail. You will be able lead the work of others, installing a customer service mentality and high standards across our shared services. You will be excited by the prospect of organisational change and have the knowledge and skills to manage this effectively. You will see opportunity, where others do not. You will see logical systems and processes across domains, where others see that things are working 'for them'. You will say 'we can and we will', while others explore perceived barriers. About Tenax Schools Trust We are relatively small Church of England trust with big ambitions. We serve both the Diocese of Rochester and Chichester. We are proud to have a community school among the family of one secondary and seven primary schools. We have Diocesan consent for another local primary school to join us. Our work is enriched further through the work of the 'Hub'; which comprises both the Kent Teaching School Hub (KTSH) and Teach Kent and Sussex (TK&S). As one of DfEs designated teaching school hubs we have a wide remit to train teachers, support new teachers and develop leaders through the NPQ programmes. Trust central staff are based at our secondary school, Bennett Memorial Diocesan School in Tunbridge Wells, Kent. We are a values driven organisation. How we do things matters. We are an ambitious organisation at an inflection point. Your work and its positive impact will transform the non-education spheres of our work. Leaders at Tenax Schools Trust share a commitment to each other as well as the organisation, providing a supportive culture. Our Commitment Tenax Schools Trust is committed to safeguarding, safer recruitment and promoting the welfare of pupils and expect all staff and volunteers to share this commitment. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination. How to find out more and apply For more information and an application form, please visit our microsite via the button below. We invite prospective candidates to arrange an informal discussion about the role and the Trust with Mark Cole, CEO - details on the microsite.
Nov 03, 2025
Full time
Chief Financial and Operations Officer Working pattern: Full-time, year-round Pay Scale: Leadership Scale £91,158 - £100,540 (L24 - L28) Location: Office based (Tunbridge Wells), with work in schools and some flexibility to work from home Closing date: 12:00 on 24 November 2025 About the role Following the retirement of our current CFOO, we are able to offer this unique opportunity to shape the work of our trust. You will have a wide remit, that will directly impact on the educational outcomes of pupils and students. You will develop our shared services models, in pursuit of excellence, so teachers can teach and school leaders can lead in their areas of expertise. Our ambition to be more aligned and intentional in our operations, is central to our mission to raise standards. You will be the most senior non-educationalist in the Trust. You will drive our work to be more effective and efficient, lead our People Strategy and plan for and lead our drive to be more data informed and automated. What we are looking for We are looking for an experienced senior leader with a track record of strategic finance and organisational planning in complex, multi-site environments. You will be able to see the big picture, whilst retaining an eye for detail. You will be able lead the work of others, installing a customer service mentality and high standards across our shared services. You will be excited by the prospect of organisational change and have the knowledge and skills to manage this effectively. You will see opportunity, where others do not. You will see logical systems and processes across domains, where others see that things are working 'for them'. You will say 'we can and we will', while others explore perceived barriers. About Tenax Schools Trust We are relatively small Church of England trust with big ambitions. We serve both the Diocese of Rochester and Chichester. We are proud to have a community school among the family of one secondary and seven primary schools. We have Diocesan consent for another local primary school to join us. Our work is enriched further through the work of the 'Hub'; which comprises both the Kent Teaching School Hub (KTSH) and Teach Kent and Sussex (TK&S). As one of DfEs designated teaching school hubs we have a wide remit to train teachers, support new teachers and develop leaders through the NPQ programmes. Trust central staff are based at our secondary school, Bennett Memorial Diocesan School in Tunbridge Wells, Kent. We are a values driven organisation. How we do things matters. We are an ambitious organisation at an inflection point. Your work and its positive impact will transform the non-education spheres of our work. Leaders at Tenax Schools Trust share a commitment to each other as well as the organisation, providing a supportive culture. Our Commitment Tenax Schools Trust is committed to safeguarding, safer recruitment and promoting the welfare of pupils and expect all staff and volunteers to share this commitment. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination. How to find out more and apply For more information and an application form, please visit our microsite via the button below. We invite prospective candidates to arrange an informal discussion about the role and the Trust with Mark Cole, CEO - details on the microsite.
Event Railway Security Officer The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Your core role will include but not be limited to the following activities: Provide a smart, visible, proactive, and engaging security presence and deterrent Ensure colleague safety, providing a sense of assurance for all Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships Railway Safety Platform Safety Crowd control Customer service Supporting British transport police Supporting of WMT Staff Observant of vulnerable persons Reporting skills Clear communications Smart and presentable Respond and de-escalate incidents Work as a team Driver and own Transport Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 03, 2025
Seasonal
Event Railway Security Officer The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Your core role will include but not be limited to the following activities: Provide a smart, visible, proactive, and engaging security presence and deterrent Ensure colleague safety, providing a sense of assurance for all Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships Railway Safety Platform Safety Crowd control Customer service Supporting British transport police Supporting of WMT Staff Observant of vulnerable persons Reporting skills Clear communications Smart and presentable Respond and de-escalate incidents Work as a team Driver and own Transport Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
MOJ-CTSC Crown House Admin Officer - Call Handler Location: Crown House Southfield Rd Loughborough LE11 2TW HYBRID after 10 weeks of training is completed Hourly rate: £12.36 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position for 12 months but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer - Call Hander. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers - Phone and Email Administration Data input Clear and understandable Proactive thinking IT skills Confident with technology List the duties/ responsibilities: Dealing with queries from customers about their case either by telephone or email. You will need to note up cases on the case management system and take any necessary action. Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. Have flexibility and the ability to adapt across teams and processes. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area. Work in a fast-paced, challenging environment with the customer at the heart of everything we do. Keeping regular contact with court staff at processing sites throughout the country Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness is required across all channels. The work is targeted; expectations will be explained during induction, and one to one meeting's will be held regularly with your team leader to discuss your progress. Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during the first 4 weeks of training period. 10-week training, 1 week induction 7 weeks training and 2 weeks consolidation. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
MOJ-CTSC Crown House Admin Officer - Call Handler Location: Crown House Southfield Rd Loughborough LE11 2TW HYBRID after 10 weeks of training is completed Hourly rate: £12.36 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position for 12 months but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer - Call Hander. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers - Phone and Email Administration Data input Clear and understandable Proactive thinking IT skills Confident with technology List the duties/ responsibilities: Dealing with queries from customers about their case either by telephone or email. You will need to note up cases on the case management system and take any necessary action. Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. Have flexibility and the ability to adapt across teams and processes. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area. Work in a fast-paced, challenging environment with the customer at the heart of everything we do. Keeping regular contact with court staff at processing sites throughout the country Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness is required across all channels. The work is targeted; expectations will be explained during induction, and one to one meeting's will be held regularly with your team leader to discuss your progress. Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during the first 4 weeks of training period. 10-week training, 1 week induction 7 weeks training and 2 weeks consolidation. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Pay: £13.40 per hour Various roles available, you can express interest during interview - FY1 6PU - Monday, Friday, Saturday and Sunday 15:15-23:15 (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY1 6ET - Wednesday-Saturday 3pm-11pm (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY4 4UJ - Friday 4pm-midnight, Saturday 3pm-midnight, Sunday 09:30-16:00 (2.5 hours break per week- 21 hours paid per week- Overtime available on days off) - Blackpool Area Relief-As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Nov 03, 2025
Full time
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Pay: £13.40 per hour Various roles available, you can express interest during interview - FY1 6PU - Monday, Friday, Saturday and Sunday 15:15-23:15 (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY1 6ET - Wednesday-Saturday 3pm-11pm (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY4 4UJ - Friday 4pm-midnight, Saturday 3pm-midnight, Sunday 09:30-16:00 (2.5 hours break per week- 21 hours paid per week- Overtime available on days off) - Blackpool Area Relief-As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. Step into history and help shape its future! We're searching for a passionate, detail-driven leader to join us as Collections and House Manager at Stourhead. If you care deeply about upholding the highest standards, protecting world-class collections, and making beauty and history accessible to everyone, this is your chance to make a lasting impact. Bring your expertise, energy, and vision-and help us ensure Stourhead inspires visitors for generations to come. Apply today and be part of something extraordinary. Contract: Permanent Hours: Full-time, 37.5 hours per week Salary: £30,966 per annum What it's like to work here An 18th Century Palladian mansion with a world-famous landscape garden, its no surprise that Stourhead is one of our busiest and 'best loved' properties. Working at Stourhead means joining a team that thrives on passion, collaboration, and pride in what we do. You'll be surrounded by colleagues who care deeply about each other, about the collections, and about creating the very best experience for our visitors. It's a place where everyone's contribution matters-from front-of-house teams sharing stories with guests, to curators and gardeners preserving the estate for the future. Together, we celebrate successes, tackle challenges with energy, and support one another to keep Stourhead one of the most loved places in the country. What you'll be doing As Collections and House Manager, you'll play a pivotal role in shaping the future of Stourhead. With the newly created Conservation Management Plan as your catalyst, you'll help evolve the House visitor journey-ensuring conservation excellence and creating inspiring, meaningful experiences that bring history vividly to life. You'll work closely with the leadership team to ensure smooth operations across the House, championing conservation and cultural heritage while collaborating with colleagues from across departments to achieve shared goals. You'll line-manage the Collections and House Officers, guiding and supporting them and the wider team to care for the collection, manage daily opening, and deliver the consistently high standards of conservation, presentation and compliance that Stourhead is renowned for. Leading by example, you'll foster a culture of excellence and inclusivity, engaging diverse audiences with the values of the Trust, while bringing conservation and interpretation to the forefront of the visitor experience. You'll also take overall responsibility for a large and dedicated team of house volunteers-developing their skills, championing flexibility and inclusivity, and ensuring that volunteering here is as rewarding as it is impactful. This is a role for someone who thrives on both strategy and detail: from managing conservation standards and Museum Accreditation documentation, to planning for long-term risks and opportunities, to delivering imaginative programming that connects people with the collections in fresh ways. In short, you'll help safeguard Stourhead's treasures, while ensuring they continue to inspire visitors for generations to come. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experienced in achieving high standards of presentation, customer care, compliance and collections management in a historic setting aware of current developments and approved practices in the heritage sector in the field of visitor engagement, innovation and access keen to promote inclusivity and diversity in the interpretation and presentation of history someone who can remain resilient and positive while managing colleagues, changes and challenges able to build strong and effective working relationships with diverse people experienced in managing people and achieving goals through others. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Nov 03, 2025
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. Step into history and help shape its future! We're searching for a passionate, detail-driven leader to join us as Collections and House Manager at Stourhead. If you care deeply about upholding the highest standards, protecting world-class collections, and making beauty and history accessible to everyone, this is your chance to make a lasting impact. Bring your expertise, energy, and vision-and help us ensure Stourhead inspires visitors for generations to come. Apply today and be part of something extraordinary. Contract: Permanent Hours: Full-time, 37.5 hours per week Salary: £30,966 per annum What it's like to work here An 18th Century Palladian mansion with a world-famous landscape garden, its no surprise that Stourhead is one of our busiest and 'best loved' properties. Working at Stourhead means joining a team that thrives on passion, collaboration, and pride in what we do. You'll be surrounded by colleagues who care deeply about each other, about the collections, and about creating the very best experience for our visitors. It's a place where everyone's contribution matters-from front-of-house teams sharing stories with guests, to curators and gardeners preserving the estate for the future. Together, we celebrate successes, tackle challenges with energy, and support one another to keep Stourhead one of the most loved places in the country. What you'll be doing As Collections and House Manager, you'll play a pivotal role in shaping the future of Stourhead. With the newly created Conservation Management Plan as your catalyst, you'll help evolve the House visitor journey-ensuring conservation excellence and creating inspiring, meaningful experiences that bring history vividly to life. You'll work closely with the leadership team to ensure smooth operations across the House, championing conservation and cultural heritage while collaborating with colleagues from across departments to achieve shared goals. You'll line-manage the Collections and House Officers, guiding and supporting them and the wider team to care for the collection, manage daily opening, and deliver the consistently high standards of conservation, presentation and compliance that Stourhead is renowned for. Leading by example, you'll foster a culture of excellence and inclusivity, engaging diverse audiences with the values of the Trust, while bringing conservation and interpretation to the forefront of the visitor experience. You'll also take overall responsibility for a large and dedicated team of house volunteers-developing their skills, championing flexibility and inclusivity, and ensuring that volunteering here is as rewarding as it is impactful. This is a role for someone who thrives on both strategy and detail: from managing conservation standards and Museum Accreditation documentation, to planning for long-term risks and opportunities, to delivering imaginative programming that connects people with the collections in fresh ways. In short, you'll help safeguard Stourhead's treasures, while ensuring they continue to inspire visitors for generations to come. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experienced in achieving high standards of presentation, customer care, compliance and collections management in a historic setting aware of current developments and approved practices in the heritage sector in the field of visitor engagement, innovation and access keen to promote inclusivity and diversity in the interpretation and presentation of history someone who can remain resilient and positive while managing colleagues, changes and challenges able to build strong and effective working relationships with diverse people experienced in managing people and achieving goals through others. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Security Officer - Ashchurch, Tewksbury, Gloucestershire, GL20 8NA 12 hour shifts Day and Night shifts available 7 days a week Ashchurch, Tewksbury, Gloucestershire, GL20 8NA Temporary contract - long term ongoing work The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 03, 2025
Seasonal
Security Officer - Ashchurch, Tewksbury, Gloucestershire, GL20 8NA 12 hour shifts Day and Night shifts available 7 days a week Ashchurch, Tewksbury, Gloucestershire, GL20 8NA Temporary contract - long term ongoing work The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
The Housing Allocation Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in greatest need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines for all general needs properties, unless other local arrangements are in place. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Built on trust Show they care Make a difference Description maintaining accurate records, processing applications, and conducting interviews and visits with applicants to gather necessary information to progress their application or nomination. Additionally, you will collaborate with social services and other organisations to facilitate support for applicants, helping them secure stable housing solutions. You will also work closely with internal staff to ensure that handover of new residents is seamless. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. Manage the housing allocation process for general needs properties (unless different local arrangements are in place) from application to sign-up stage. Carry out visits and interviews with applicants to assess their housing needs and preferences, this may include visiting them at their current home. Ensure compliance with local housing regulations and policies during the allocation process. Maintain accurate and up-to-date records of housing applications and allocations. Collaborate with local authorities, other statutory agencies and in some instance community groups to support applicants in securing housing. Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements. Provide excellent customer service to applicants, addressing their concerns and inquiries promptly. Create and support the creation of local lettings policies in partnership with internal teams. To carry out right to rent checks for all applicants. Profile A successful Allocations Officer should have: Experience in housing services or social services is highly desirable. Strong understanding of housing laws, regulations, and allocation policies. Excellent verbal and written communication skills. Ability to work collaboratively with various stakeholders, including local government agencies and community organisations. Strong organisational and time management skills to handle multiple applications efficiently. Demonstrated ability to approach sensitive situations with empathy and professionalism. Driving licence and access to a car to complete viewings and visits as necessary Job Offer Competitive salary of approximately 34,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. Potential for career development within the organisation. If you are ready to make a difference and excel as an Allocations Officer, we encourage you to apply today.
Nov 03, 2025
Full time
The Housing Allocation Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in greatest need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines for all general needs properties, unless other local arrangements are in place. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Built on trust Show they care Make a difference Description maintaining accurate records, processing applications, and conducting interviews and visits with applicants to gather necessary information to progress their application or nomination. Additionally, you will collaborate with social services and other organisations to facilitate support for applicants, helping them secure stable housing solutions. You will also work closely with internal staff to ensure that handover of new residents is seamless. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. Manage the housing allocation process for general needs properties (unless different local arrangements are in place) from application to sign-up stage. Carry out visits and interviews with applicants to assess their housing needs and preferences, this may include visiting them at their current home. Ensure compliance with local housing regulations and policies during the allocation process. Maintain accurate and up-to-date records of housing applications and allocations. Collaborate with local authorities, other statutory agencies and in some instance community groups to support applicants in securing housing. Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements. Provide excellent customer service to applicants, addressing their concerns and inquiries promptly. Create and support the creation of local lettings policies in partnership with internal teams. To carry out right to rent checks for all applicants. Profile A successful Allocations Officer should have: Experience in housing services or social services is highly desirable. Strong understanding of housing laws, regulations, and allocation policies. Excellent verbal and written communication skills. Ability to work collaboratively with various stakeholders, including local government agencies and community organisations. Strong organisational and time management skills to handle multiple applications efficiently. Demonstrated ability to approach sensitive situations with empathy and professionalism. Driving licence and access to a car to complete viewings and visits as necessary Job Offer Competitive salary of approximately 34,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. Potential for career development within the organisation. If you are ready to make a difference and excel as an Allocations Officer, we encourage you to apply today.
Railway Support Security Officer Location: Birmingham The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships Revenue Protection Operations Support station staff with any incidents Suicide Prevention Anti-Social Behaviour Fare evasion Safeguarding Vulnerability Byelaw observations/enforcement Counter Terrorism Patrols Patrolling Trains across the Network Engagement with members of the public Travel the Railway Network with EASE Railway Safety Guidance VAWAG Violence against Women and Girls Male/Female Operators Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 03, 2025
Full time
Railway Support Security Officer Location: Birmingham The Benefits Flexible financial supportwith instant access to earned and authorised wages. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme - earn £100 for every person you refer who starts with us The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships Revenue Protection Operations Support station staff with any incidents Suicide Prevention Anti-Social Behaviour Fare evasion Safeguarding Vulnerability Byelaw observations/enforcement Counter Terrorism Patrols Patrolling Trains across the Network Engagement with members of the public Travel the Railway Network with EASE Railway Safety Guidance VAWAG Violence against Women and Girls Male/Female Operators Previous experience in security is great, but if you've only recently got your SIA licence that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Ensuring the safety and security of colleagues and customers, providing a sense of assurance. Being a smart, approachable, and proactive presence as a security representative. Managing and responding to incidents effectively while remaining calm under pressure. Conducting security patrols, managing access points, and deterring unauthorised activity. Building strong relationships as part of a supportive and professional team. This role is about more than just security. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
