Administrator DN9, Doncaster 8:30am 5:00pm £28,000 - £30,000 DOE Looking for someone to start asap This role would be suitable for someone with a background in social housing repairs or planned works background. Also someone who has previously worked within a council, housing provider or contractor. The role You will play a key role in supporting the delivery of our refurbishment programmes by providing contract administration and call handling support. This will involve acting as a central point of contact, responding to enquiries and ensuring clear and professional communication with clients, tenants, and subcontractors. You will be responsible for maintaining accurate and up-to-date records across both the client s system and our in-house platform. This includes regularly updating job statuses, tracking progress and ensuring all information is recorded correctly to support reporting and operational efficiency. In addition, you will support the coordination of administrative activities across the service. This will involve scheduling and confirming appointments with tenants and subcontractors, managing diaries and ensuring all parties are informed and prepared. Key Responsibilities Provide administrative support to operational teams delivering planned works programmes Manage and update job records, work orders and scheduling systems Liaise with residents to arrange appointments and ensure access to properties Handle inbound calls and queries, resolving issues in a professional and timely manner Support supervisors, contract managers and resident liaison officers Maintain accurate documentation for compliance and audit purposes Monitor progress of works (e.g. kitchens, bathrooms, externals, damp & mould) Assist with reporting, KPIs and performance tracking Ensure excellent customer service aligned with social housing standards Essential Experience Previous experience in social housing repairs or planned maintenance Strong understanding of housing works such as Kitchens & bathrooms / External works (roofing, windows, doors, etc.) / Damp & mould remediation Experience working for one of the following - Local authority / council / Housing association / registered provider / Social housing contractor Experience using scheduling or job management systems (e.g. repairs systems) Strong administrative and organisational skills Excellent communication skills EMA25
Apr 04, 2026
Full time
Administrator DN9, Doncaster 8:30am 5:00pm £28,000 - £30,000 DOE Looking for someone to start asap This role would be suitable for someone with a background in social housing repairs or planned works background. Also someone who has previously worked within a council, housing provider or contractor. The role You will play a key role in supporting the delivery of our refurbishment programmes by providing contract administration and call handling support. This will involve acting as a central point of contact, responding to enquiries and ensuring clear and professional communication with clients, tenants, and subcontractors. You will be responsible for maintaining accurate and up-to-date records across both the client s system and our in-house platform. This includes regularly updating job statuses, tracking progress and ensuring all information is recorded correctly to support reporting and operational efficiency. In addition, you will support the coordination of administrative activities across the service. This will involve scheduling and confirming appointments with tenants and subcontractors, managing diaries and ensuring all parties are informed and prepared. Key Responsibilities Provide administrative support to operational teams delivering planned works programmes Manage and update job records, work orders and scheduling systems Liaise with residents to arrange appointments and ensure access to properties Handle inbound calls and queries, resolving issues in a professional and timely manner Support supervisors, contract managers and resident liaison officers Maintain accurate documentation for compliance and audit purposes Monitor progress of works (e.g. kitchens, bathrooms, externals, damp & mould) Assist with reporting, KPIs and performance tracking Ensure excellent customer service aligned with social housing standards Essential Experience Previous experience in social housing repairs or planned maintenance Strong understanding of housing works such as Kitchens & bathrooms / External works (roofing, windows, doors, etc.) / Damp & mould remediation Experience working for one of the following - Local authority / council / Housing association / registered provider / Social housing contractor Experience using scheduling or job management systems (e.g. repairs systems) Strong administrative and organisational skills Excellent communication skills EMA25
Adecco are please to be recruiting for Evidential Property Officers to work within the Devon & Cornwall Police Force Are you ready to play a pivotal role in the world of public service? Our client is seeking 4 dedicated Evidential Property Officers to join their team! If you are detail-oriented, possess excellent communication skills, and are eager to contribute to the safety and security of your community, we want to hear from you! What We Offer: Contract Type: Temporary Hourly Rate: 13.08 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes, Full UK Driving Licence Location: Plympton Area Please note this role is subject to Police Vetting and you will need to have a resided within the UK for a minimum of 5 years Position Overview: As an Evidential Property Officer, you will be integral to the daily operations of the Evidential Property Stores. Your responsibilities will include receiving, safeguarding, and managing the disposal of all evidential property. This is an exciting opportunity to work closely with law enforcement while ensuring the integrity of evidence handling. Key Responsibilities: Receive and Safeguard: Accept all evidential property seized or surrendered, ensuring it is securely stored. Record Management: Accurately log items using the computerised property system for easy retrieval. Disposal Management: Follow officer directives to dispose of evidential property lawfully and efficiently. Mentoring: Train and support new team members, guiding them until they can operate independently. Driving Duties: Safely transport evidential items across various locations while maintaining detailed records. Photography: Capture images of items when required, ensuring effective digital management of evidence. Essential Qualifications: Strong communication and customer service skills. Proficiency in computer systems and good keyboard skills. Unwavering honesty and integrity. Ability to manage manual handling tasks safely. Desirable Criteria: Full UK driving license. Previous experience in stores work or stock control. Relevant health and safety training. Why Join Us? Make a real difference in your community. Join a dynamic team committed to excellence. Gain invaluable experience in public service. If you're excited about this opportunity and meet the qualifications, we encourage you to apply! Bring your passion for public service and join our client in making a positive impact. How to Apply: Ready to take the next step? Submit your application today and become a part of an essential team dedicated to safety and justice! We can't wait to see what you bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 04, 2026
Seasonal
Adecco are please to be recruiting for Evidential Property Officers to work within the Devon & Cornwall Police Force Are you ready to play a pivotal role in the world of public service? Our client is seeking 4 dedicated Evidential Property Officers to join their team! If you are detail-oriented, possess excellent communication skills, and are eager to contribute to the safety and security of your community, we want to hear from you! What We Offer: Contract Type: Temporary Hourly Rate: 13.08 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes, Full UK Driving Licence Location: Plympton Area Please note this role is subject to Police Vetting and you will need to have a resided within the UK for a minimum of 5 years Position Overview: As an Evidential Property Officer, you will be integral to the daily operations of the Evidential Property Stores. Your responsibilities will include receiving, safeguarding, and managing the disposal of all evidential property. This is an exciting opportunity to work closely with law enforcement while ensuring the integrity of evidence handling. Key Responsibilities: Receive and Safeguard: Accept all evidential property seized or surrendered, ensuring it is securely stored. Record Management: Accurately log items using the computerised property system for easy retrieval. Disposal Management: Follow officer directives to dispose of evidential property lawfully and efficiently. Mentoring: Train and support new team members, guiding them until they can operate independently. Driving Duties: Safely transport evidential items across various locations while maintaining detailed records. Photography: Capture images of items when required, ensuring effective digital management of evidence. Essential Qualifications: Strong communication and customer service skills. Proficiency in computer systems and good keyboard skills. Unwavering honesty and integrity. Ability to manage manual handling tasks safely. Desirable Criteria: Full UK driving license. Previous experience in stores work or stock control. Relevant health and safety training. Why Join Us? Make a real difference in your community. Join a dynamic team committed to excellence. Gain invaluable experience in public service. If you're excited about this opportunity and meet the qualifications, we encourage you to apply! Bring your passion for public service and join our client in making a positive impact. How to Apply: Ready to take the next step? Submit your application today and become a part of an essential team dedicated to safety and justice! We can't wait to see what you bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Monthly commission 3% pension after 3 months probation 33 days annual leave (including bank holidays) Full training provided All equipment required to undertake the job provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt. Skills and Experience You must have experience being out on the field collecting debt You will have exceptional customer service skills and the ability to show empathy If you don t have the field debt resolution experience, we can consider ex or current police officers You must be a self-starter with excellent organisational skills Other Information No CCJ s, IVA s or Bankruptcies Must be willing to undergo a Basic DBS check You must own your own vehicle Your car needs to be insured for business purposes (this can be added to your current policy after offer)
Apr 04, 2026
Full time
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Monthly commission 3% pension after 3 months probation 33 days annual leave (including bank holidays) Full training provided All equipment required to undertake the job provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt. Skills and Experience You must have experience being out on the field collecting debt You will have exceptional customer service skills and the ability to show empathy If you don t have the field debt resolution experience, we can consider ex or current police officers You must be a self-starter with excellent organisational skills Other Information No CCJ s, IVA s or Bankruptcies Must be willing to undergo a Basic DBS check You must own your own vehicle Your car needs to be insured for business purposes (this can be added to your current policy after offer)
Job Title: Resident Liaison Officer Location: Bradford Salary: 29,000 per year + 350 per month car allowance Overview We are currently recruiting for a Resident Liaison Officer to join a growing team delivering planned maintenance and refurbishment works within residential communities in Bradford. This role is ideal for someone with strong communication skills who is passionate about providing excellent customer service and ensuring residents are fully supported throughout improvement works to their homes. Key Responsibilities Act as the main point of contact for residents before, during, and after planned maintenance or refurbishment works. Build positive relationships with residents to ensure they are fully informed about upcoming works, timelines, and any potential disruptions. Carry out resident consultations, home visits, and pre-start meetings to explain the scope of works. Provide clear communication regarding schedules, access requirements, and progress updates. Handle resident queries, concerns, and complaints in a professional and timely manner. Work closely with site teams, project managers, and subcontractors to ensure works are delivered with minimal disruption to residents. Maintain accurate records of resident interactions, feedback, and support requirements. Support vulnerable residents by ensuring appropriate arrangements are made during works. Distribute letters, newsletters, and other communications relating to project activities. Assist with customer satisfaction surveys and ensure feedback is captured and reported. Key Requirements Previous experience in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison, or similar customer-facing role within housing, construction, or property services. Strong interpersonal and communication skills with the ability to build trust with residents from diverse backgrounds. Experience managing resident concerns and resolving issues in a calm and professional manner. Good organisational skills with the ability to manage multiple properties and tasks. Full UK driving licence and willingness to travel locally. Proficiency in Microsoft Office and basic administrative systems. What's on Offer Competitive salary of 29,000 per year 350 per month car allowance Opportunity to work on meaningful housing improvement projects within local communities Supportive team environment with opportunities for career progression
Apr 04, 2026
Full time
Job Title: Resident Liaison Officer Location: Bradford Salary: 29,000 per year + 350 per month car allowance Overview We are currently recruiting for a Resident Liaison Officer to join a growing team delivering planned maintenance and refurbishment works within residential communities in Bradford. This role is ideal for someone with strong communication skills who is passionate about providing excellent customer service and ensuring residents are fully supported throughout improvement works to their homes. Key Responsibilities Act as the main point of contact for residents before, during, and after planned maintenance or refurbishment works. Build positive relationships with residents to ensure they are fully informed about upcoming works, timelines, and any potential disruptions. Carry out resident consultations, home visits, and pre-start meetings to explain the scope of works. Provide clear communication regarding schedules, access requirements, and progress updates. Handle resident queries, concerns, and complaints in a professional and timely manner. Work closely with site teams, project managers, and subcontractors to ensure works are delivered with minimal disruption to residents. Maintain accurate records of resident interactions, feedback, and support requirements. Support vulnerable residents by ensuring appropriate arrangements are made during works. Distribute letters, newsletters, and other communications relating to project activities. Assist with customer satisfaction surveys and ensure feedback is captured and reported. Key Requirements Previous experience in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison, or similar customer-facing role within housing, construction, or property services. Strong interpersonal and communication skills with the ability to build trust with residents from diverse backgrounds. Experience managing resident concerns and resolving issues in a calm and professional manner. Good organisational skills with the ability to manage multiple properties and tasks. Full UK driving licence and willingness to travel locally. Proficiency in Microsoft Office and basic administrative systems. What's on Offer Competitive salary of 29,000 per year 350 per month car allowance Opportunity to work on meaningful housing improvement projects within local communities Supportive team environment with opportunities for career progression
Temporary contract in Coventry as a full time Junior IT Support Officer Your new company You will be joining a well respected Housing Association during a period of significant growth. As the organisation undertakes large scale recruitment within its Customer Experience team, there is an increased need for reliable IT support to ensure new starters are equipped and operational from day one. You will be part of a fast paced, supportive environment that values high quality service and efficient operations. Your new role As a Junior IT Support Officer, you will play a key role in supporting the onboarding and equipment needs of new staff across the organisation. You will be responsible for administering and issuing new IT equipment, managing the return of devices, monitoring stock levels, and ensuring accurate records are maintained. The role may also involve setting up new starter accounts and logins to ensure smooth access to systems. This is a hands on position ideally suited to someone with hardware support experience and a proactive, organised approach. What you'll need to succeed To excel in this role, you should have experience handling IT hardware, including device setup, troubleshooting, and equipment management. Strong organisational skills and attention to detail are essential, particularly when tracking stock and managing high volume equipment requests. You will need to feel comfortable working fully on site in Coventry and able to thrive in a busy environment with frequent onboarding activity. A positive attitude, willingness to learn, and a customer focused approach will help you succeed. What you'll get in return You will receive a competitive hourly rate of approximately £14 per hour plus holiday allowance on an approximate 6-month contract. This role offers valuable hands on IT experience within a supportive organisation, making it an excellent opportunity to develop your technical skillset and gain exposure in a busy, fast moving housing association environment. Working on site at Garden Court office, Coventry, you'll be part of a team that plays a vital role in supporting business operations and new starter success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 04, 2026
Seasonal
Temporary contract in Coventry as a full time Junior IT Support Officer Your new company You will be joining a well respected Housing Association during a period of significant growth. As the organisation undertakes large scale recruitment within its Customer Experience team, there is an increased need for reliable IT support to ensure new starters are equipped and operational from day one. You will be part of a fast paced, supportive environment that values high quality service and efficient operations. Your new role As a Junior IT Support Officer, you will play a key role in supporting the onboarding and equipment needs of new staff across the organisation. You will be responsible for administering and issuing new IT equipment, managing the return of devices, monitoring stock levels, and ensuring accurate records are maintained. The role may also involve setting up new starter accounts and logins to ensure smooth access to systems. This is a hands on position ideally suited to someone with hardware support experience and a proactive, organised approach. What you'll need to succeed To excel in this role, you should have experience handling IT hardware, including device setup, troubleshooting, and equipment management. Strong organisational skills and attention to detail are essential, particularly when tracking stock and managing high volume equipment requests. You will need to feel comfortable working fully on site in Coventry and able to thrive in a busy environment with frequent onboarding activity. A positive attitude, willingness to learn, and a customer focused approach will help you succeed. What you'll get in return You will receive a competitive hourly rate of approximately £14 per hour plus holiday allowance on an approximate 6-month contract. This role offers valuable hands on IT experience within a supportive organisation, making it an excellent opportunity to develop your technical skillset and gain exposure in a busy, fast moving housing association environment. Working on site at Garden Court office, Coventry, you'll be part of a team that plays a vital role in supporting business operations and new starter success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent £32,000 - £34,000 per annum, plus £2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, click apply for full job details
Apr 04, 2026
Full time
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent £32,000 - £34,000 per annum, plus £2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, click apply for full job details
JOB TITLE: Legal Support Administrator (Trainee Opportunity) LOCATION: Newton Abbot SALARY: 23,750 starting salary BENEFITS: 25 days holiday plus bank holidays, company social events, health and wellbeing programme, contributory pension, casual dress HOURS: 9:00am-5.00pm Monday - Friday (35 hours) TYPE: Full Time / Permanent THE COMPANY: A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop. THE ROLE: The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients. Your previous administration or customer service experience and good IT skills will come into play while you assist the CPO by answering calls and collating information to help the cases move forward to the next stage. DUTIES & RESPONSIBILITIES: Answering telephone calls and passing information in a timely manner. Be the first point of contact for clients, dealing with both new enquiries and existing clients. Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service. Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email. Recording notes of conversations and preparation on files. Taking mitigation and witness statements from clients. Manage and organise your workload efficiently and effectively. Establish and maintain an effective working relationship with colleagues, supervisors and clients. YOUR SKILLS AND ATTRIBUTES: Good communication and customer service skills - both oral and written. Paying fine attention to detail. Competent IT skills including knowledge in Microsoft Office and Outlook. Have excellent organisation. Work well within a team as well as being able to use your own initiative and work independently. Be able to prioritise and manage workload. Have the ability and enthusiasm to learn. Previous experience within the legal industry or a qualification is not required - full training will be provided. This is an excellent opportunity to get into a formal profession in friendly surroundings and build a career! If this sounds like you or you would like to find out more please either apply online, email your CV to (url removed) or call Vicky on (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Full time
JOB TITLE: Legal Support Administrator (Trainee Opportunity) LOCATION: Newton Abbot SALARY: 23,750 starting salary BENEFITS: 25 days holiday plus bank holidays, company social events, health and wellbeing programme, contributory pension, casual dress HOURS: 9:00am-5.00pm Monday - Friday (35 hours) TYPE: Full Time / Permanent THE COMPANY: A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop. THE ROLE: The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients. Your previous administration or customer service experience and good IT skills will come into play while you assist the CPO by answering calls and collating information to help the cases move forward to the next stage. DUTIES & RESPONSIBILITIES: Answering telephone calls and passing information in a timely manner. Be the first point of contact for clients, dealing with both new enquiries and existing clients. Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service. Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email. Recording notes of conversations and preparation on files. Taking mitigation and witness statements from clients. Manage and organise your workload efficiently and effectively. Establish and maintain an effective working relationship with colleagues, supervisors and clients. YOUR SKILLS AND ATTRIBUTES: Good communication and customer service skills - both oral and written. Paying fine attention to detail. Competent IT skills including knowledge in Microsoft Office and Outlook. Have excellent organisation. Work well within a team as well as being able to use your own initiative and work independently. Be able to prioritise and manage workload. Have the ability and enthusiasm to learn. Previous experience within the legal industry or a qualification is not required - full training will be provided. This is an excellent opportunity to get into a formal profession in friendly surroundings and build a career! If this sounds like you or you would like to find out more please either apply online, email your CV to (url removed) or call Vicky on (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Apr 04, 2026
Full time
About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Location: Hybrid - The Grange, Saunderton, Buckinghamshire Salary: £27,050.40 Contract: Fixed term - 18 months Hours: 35 hours per week The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People. Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs supporters. Building good internal relationships within our Charity is an important part of this role as you will be working with various teams. KEY TASKS OF THE ROLE: Stewardship Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement. Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work. Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner. Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards. Puppy Sponsorship Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team. Assist with maintenance of Puppy Sponsorship data on the Charity s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager. Promptly action any tasks set via the CRM system. Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar. Appeal Data & Fundraising Activity Prepare data for Puppy Sponsorship updates and build email communications. Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products. Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods. Additional Requirements Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme. Conduct yourself in a professional manner at all times. Treat all supporter personal information according to GDPR requirements. Adhere to the Hearing Dogs Equal Opportunities statement and polices. You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours. About You The following attributes are considered essential for the job: Qualifications (GCSE equivalent) in Maths and English Administration experience, particularly within a customer relationship database (CRM) Experience of working in a customer service environment IT competency with all Microsoft packages Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail Customer-centric approach to ensure all supporters have the best possible experience of our Charity Work well with a range of people Recognise and embrace the role in an energetic and positive way Approaches the role with a balance of kindness and fairness The following attributes are considered desirable for the job: British Sign Language qualification Experience of working with people with Hearing Loss Awareness of Hearing Link and Hearing Dog range of services Experience of working within the voluntary sector Please apply by providing your CV and Cover Letter by 10th April 2026.
Complaint Officers in West Midlands, hybrid working Your new company We are partnering with a large, well established organisation within the regulated housing sector to recruit an experienced Complaints Officer (internally known as a Customer Experience Officer). This is a confidential vacancy, and full employer details will be shared with shortlisted candidates.Complaints are a crucial part of how this organisation learns, improves, and delivers safe, high quality services that residents can rely on. This role is ideal for someone who thrives in a structured, high volume environment, shows empathy, and takes real ownership of delivering thorough, fair outcomes. Your new role You will manage end to end complaint investigations for cases escalated beyond the informal stage. These cases often involve sensitive, complex and multi layered issues, requiring excellent communication, strong judgement, and a meticulous approach to fact finding.Key responsibilities include: Conducting timely, robust investigations into a varied caseload of tenant complaints Managing 15-20 open cases at any given time, each at different stages of the process Communicating clearly and consistently with tenants throughout their complaint journey Working collaboratively with internal teams to gather information and understand root causes Producing high quality written outcome letters and clear case documentation Managing competing priorities in a fast paced, compliance driven environment You'll play a vital part in improving customer satisfaction and ensuring tenants feel heard, respected, and supported. What you'll need to succeed Proven experience handling complaints within a regulated sector (housing, care, financial services, local authority, etc.)Strong background in end to end complaint case managementConfident liaising directly with tenants and colleagues across multiple business areasExcellent written communication skills, particularly in report and letter writingAbility to manage conflicting priorities while delivering work of a consistently high standardAdaptable, resilient, and comfortable working in a demanding environmentThis role will offer hybrid working after training. What you'll get in return This organisation is known for its strong team culture, commitment to resident experience, and supportive working environment. You'll be part of a team that is genuinely passionate about making a positive difference for tenants while maintaining professional and regulatory standards. You will be paid a competitive hourly rate and be paid on a weekly basis. This is a temporary assignment for 6 months, with the potential for extension. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 04, 2026
Seasonal
Complaint Officers in West Midlands, hybrid working Your new company We are partnering with a large, well established organisation within the regulated housing sector to recruit an experienced Complaints Officer (internally known as a Customer Experience Officer). This is a confidential vacancy, and full employer details will be shared with shortlisted candidates.Complaints are a crucial part of how this organisation learns, improves, and delivers safe, high quality services that residents can rely on. This role is ideal for someone who thrives in a structured, high volume environment, shows empathy, and takes real ownership of delivering thorough, fair outcomes. Your new role You will manage end to end complaint investigations for cases escalated beyond the informal stage. These cases often involve sensitive, complex and multi layered issues, requiring excellent communication, strong judgement, and a meticulous approach to fact finding.Key responsibilities include: Conducting timely, robust investigations into a varied caseload of tenant complaints Managing 15-20 open cases at any given time, each at different stages of the process Communicating clearly and consistently with tenants throughout their complaint journey Working collaboratively with internal teams to gather information and understand root causes Producing high quality written outcome letters and clear case documentation Managing competing priorities in a fast paced, compliance driven environment You'll play a vital part in improving customer satisfaction and ensuring tenants feel heard, respected, and supported. What you'll need to succeed Proven experience handling complaints within a regulated sector (housing, care, financial services, local authority, etc.)Strong background in end to end complaint case managementConfident liaising directly with tenants and colleagues across multiple business areasExcellent written communication skills, particularly in report and letter writingAbility to manage conflicting priorities while delivering work of a consistently high standardAdaptable, resilient, and comfortable working in a demanding environmentThis role will offer hybrid working after training. What you'll get in return This organisation is known for its strong team culture, commitment to resident experience, and supportive working environment. You'll be part of a team that is genuinely passionate about making a positive difference for tenants while maintaining professional and regulatory standards. You will be paid a competitive hourly rate and be paid on a weekly basis. This is a temporary assignment for 6 months, with the potential for extension. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
The Recruitment Co.
Ballykelly, County Londonderry
We are currently recruiting Admin Officers for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 20 th April Rate of pay: £13.75PH Duration: 4/10/2026 with possibility of extension Hours of work: 37 Key Responsibilities: These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills. The contracted hours are 8am - 8pm Monday - Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 - 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email
Apr 04, 2026
Full time
We are currently recruiting Admin Officers for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 20 th April Rate of pay: £13.75PH Duration: 4/10/2026 with possibility of extension Hours of work: 37 Key Responsibilities: These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills. The contracted hours are 8am - 8pm Monday - Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 - 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 04, 2026
Seasonal
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 04, 2026
Full time
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK's health and care system!This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 - £26 per hour Working Arrangements: Hybrid - 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged! The Role: As the Participant Engagement Lead , you'll play a central part in growing enrolment across my client's leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You'll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You'll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You'll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.If you're motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis - early applications are encouraged.Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 03, 2026
Seasonal
Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK's health and care system!This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer , supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you! Role: R ecruitment Officer (Programmes) Organisation Type: Health and care charity Salary/Rate: £23 - £26 per hour Working Arrangements: Hybrid - 2 days per week in London office Employment Type: Temporary position Hours: Full time 35 hours per week Duration : 3 - 6 months approx Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged! The Role: As the Participant Engagement Lead , you'll play a central part in growing enrolment across my client's leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant. Your responsibilities will include: Acting as the primary point of contact for prospective participants across open programmes Proactively nurturing enquiries and guiding individuals through to enrolment Managing the full application and admissions cycle using a new system Coordinating virtual interviews and communicating outcomes promptly Overseeing onboarding, invoicing, ticketing and participant communications Maintaining accurate recruitment metrics and reporting against targets Collaborating with marketing colleagues to align campaigns with recruitment goals Contributing to promotional messaging and ensuring programme information is accurate across channels Working closely with programme leads to ensure seamless handover from recruitment to delivery Identifying opportunities to streamline and enhance recruitment processes About You: You'll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets. You'll also have: Experience handling high-volume enquiries with professionalism and responsiveness Strong organisational skills and the ability to manage multiple workflows simultaneously Confidence with data, reporting, budgeting and forecasting Excellent written and verbal communication, with a warm and persuasive tone Strong CRM/database experience and high attention to accuracy A collaborative approach and the ability to work cross-functionally A proactive, solutions-focused mindset and comfort working in a changing environment Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential. Why Apply? This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You'll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.If you're motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt. Interested? CVs are being reviewed on a rolling basis - early applications are encouraged.Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 03, 2026
Full time
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Macildowie Recruitment and Retention
Grantham, Lincolnshire
Role: Director of Strategic Partnerships & Enterprise Sales Basic Salary: £80,000 - £100,000 Location: Grantham, Nottinghamshire (hybrid role - office requirement is sporadic) Term: Full-time, Permanent Macildowie are exclusively recruiting for a growing SaaS client for a Director of Strategic Partnerships & Enterprise Sales to drive enterprise client growth and expand strategic partnerships across financial services clientele. You will focus on winning large institutional clients including banks, lenders, utilities and financial service providers, while also developing strategic partnerships that strengthen the platform's data, technology and integration ecosystem. Alongside securing major accounts, you'll work closely with executive leadership, product and technology teams to help position the platform as a core component within financial decisioning and affordability infrastructure. The Role: Lead enterprise sales engagements with major financial institutions, lenders, utilities and fintech platforms Position the platform within credit decisioning, affordability assessment, collections and customer support environments Build long-term relationships with C-suite stakeholders including CEOs, CTOs and Chief Data Officers Develop strategic partnerships with technology vendors, data providers and platform partners Support the growth and strategic direction of an experienced enterprise sales and account management team Identify opportunities where the platform's data, API and decisioning capabilities can support financial institutions at scale What We're Looking For: We're looking for someone who has operated in a data-led fintech, enterprise SaaS or financial infrastructure environment. You may currently work within organisations such as credit bureaus, open banking providers, fintech infrastructure platforms or enterprise data businesses. You will likely bring: Experience selling enterprise technology, data platforms or API-driven products A track record of winning large financial services clients Experience working with banks, lenders, fintechs or regulated industries Strong credibility when engaging with technical and data leadership teams The ability to translate complex technology and data capabilities into commercial value Experience working with modern cloud environments, APIs, data platforms or AI-enabled technologies would be beneficial. Familiarity with tools such as GitLab, Heatwave, Bedrock, Botpress (or similar) would also be highly advantageous. This is an opportunity to join a fintech platform with strong industry partnerships and significant growth potential, helping financial institutions embed better data, affordability insight and financial decisioning infrastructure within their customer journeys. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Apr 03, 2026
Full time
Role: Director of Strategic Partnerships & Enterprise Sales Basic Salary: £80,000 - £100,000 Location: Grantham, Nottinghamshire (hybrid role - office requirement is sporadic) Term: Full-time, Permanent Macildowie are exclusively recruiting for a growing SaaS client for a Director of Strategic Partnerships & Enterprise Sales to drive enterprise client growth and expand strategic partnerships across financial services clientele. You will focus on winning large institutional clients including banks, lenders, utilities and financial service providers, while also developing strategic partnerships that strengthen the platform's data, technology and integration ecosystem. Alongside securing major accounts, you'll work closely with executive leadership, product and technology teams to help position the platform as a core component within financial decisioning and affordability infrastructure. The Role: Lead enterprise sales engagements with major financial institutions, lenders, utilities and fintech platforms Position the platform within credit decisioning, affordability assessment, collections and customer support environments Build long-term relationships with C-suite stakeholders including CEOs, CTOs and Chief Data Officers Develop strategic partnerships with technology vendors, data providers and platform partners Support the growth and strategic direction of an experienced enterprise sales and account management team Identify opportunities where the platform's data, API and decisioning capabilities can support financial institutions at scale What We're Looking For: We're looking for someone who has operated in a data-led fintech, enterprise SaaS or financial infrastructure environment. You may currently work within organisations such as credit bureaus, open banking providers, fintech infrastructure platforms or enterprise data businesses. You will likely bring: Experience selling enterprise technology, data platforms or API-driven products A track record of winning large financial services clients Experience working with banks, lenders, fintechs or regulated industries Strong credibility when engaging with technical and data leadership teams The ability to translate complex technology and data capabilities into commercial value Experience working with modern cloud environments, APIs, data platforms or AI-enabled technologies would be beneficial. Familiarity with tools such as GitLab, Heatwave, Bedrock, Botpress (or similar) would also be highly advantageous. This is an opportunity to join a fintech platform with strong industry partnerships and significant growth potential, helping financial institutions embed better data, affordability insight and financial decisioning infrastructure within their customer journeys. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 03, 2026
Full time
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Apr 03, 2026
Contractor
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent 32,000 - 34,000 per annum, plus 2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, we are working with a respected housing provider to find a dedicated and proactive Money Adviser to join their team. This role focuses on supporting residents with financial challenges, providing vital advice on benefits, debt management, and income maximisation. Working within the social housing sector, you will have the opportunity to make a real difference by supporting residents at risk of financial hardship, particularly during the early stages of their tenancy. You will manage a varied caseload, deliver tailored advice, and work collaboratively with internal teams and external partners to sustain tenancies and reduce arrears. As a Money Adviser, you will support the organisation with a variety of specialist duties, including delivering one-to-one guidance, negotiating repayment plans, promoting financial capability, and contributing to wider community initiatives. Essential Criteria: Excellent communication skills (both written and verbal) Strong customer service and interpersonal skills Good numeracy and attention to detail Proven experience providing welfare benefits and debt advice Up-to-date knowledge of benefit legislation and debt management Ability to manage a varied caseload and work independently Experience working in a customer-focused environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using case management systems or specialist advice software Strong organisational and time management skills Knowledge of Financial Conduct Authority (FCA) standards Experience working with external partners and stakeholders Desirable: NVQ Level 4 in Advice and Guidance (or equivalent) Certificate in Money Advice Practice Experience delivering training or workshops Membership of the Institute of Money Advisers Authorised Debt Relief Order (DRO) Intermediary status Analytical and reporting skills You will be working for a forward-thinking organisation that values the skills, experience, and dedication of its people. Their strong focus on teamwork, empathy, and continuous improvement makes this an excellent opportunity for someone looking to make a meaningful impact. For your chance of securing this fantastic role, please apply online now!
Apr 03, 2026
Full time
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent 32,000 - 34,000 per annum, plus 2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, we are working with a respected housing provider to find a dedicated and proactive Money Adviser to join their team. This role focuses on supporting residents with financial challenges, providing vital advice on benefits, debt management, and income maximisation. Working within the social housing sector, you will have the opportunity to make a real difference by supporting residents at risk of financial hardship, particularly during the early stages of their tenancy. You will manage a varied caseload, deliver tailored advice, and work collaboratively with internal teams and external partners to sustain tenancies and reduce arrears. As a Money Adviser, you will support the organisation with a variety of specialist duties, including delivering one-to-one guidance, negotiating repayment plans, promoting financial capability, and contributing to wider community initiatives. Essential Criteria: Excellent communication skills (both written and verbal) Strong customer service and interpersonal skills Good numeracy and attention to detail Proven experience providing welfare benefits and debt advice Up-to-date knowledge of benefit legislation and debt management Ability to manage a varied caseload and work independently Experience working in a customer-focused environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using case management systems or specialist advice software Strong organisational and time management skills Knowledge of Financial Conduct Authority (FCA) standards Experience working with external partners and stakeholders Desirable: NVQ Level 4 in Advice and Guidance (or equivalent) Certificate in Money Advice Practice Experience delivering training or workshops Membership of the Institute of Money Advisers Authorised Debt Relief Order (DRO) Intermediary status Analytical and reporting skills You will be working for a forward-thinking organisation that values the skills, experience, and dedication of its people. Their strong focus on teamwork, empathy, and continuous improvement makes this an excellent opportunity for someone looking to make a meaningful impact. For your chance of securing this fantastic role, please apply online now!
Collections Officer Nottingham - NG / DE postcodes Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Apr 03, 2026
Contractor
Collections Officer Nottingham - NG / DE postcodes Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Collections Officer Coventry - Must be based in CV, NN postcode) Must have driving license and access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Apr 03, 2026
Contractor
Collections Officer Coventry - Must be based in CV, NN postcode) Must have driving license and access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
