486 jobs found

Customer Service Representative Location: On-site - Middlesbrough Hours: Monday to Friday, 08:30 - 17:15 Contract: Full-time, Permanent Salary: £27,000 + bonus + benefits The Opportunity A well-established communications and technology business is seeking a Customer Service Advisor to join its on-site team in Middlesbrough. This is a fully office-based role, so applicants must be able to reliably commute to the location. This position sits at the heart of customer engagement and service delivery. You will speak with customers daily, understand their needs, and provide clear, informed advice on products and services. While you will support the wider sales and service process by issuing quotations and following up enquiries, this is not a hard sales or cold-calling role . If you enjoy conversation, relationship-building, and problem-solving over the phone, this role will suit you well. You will work closely with colleagues across customer service, sales, marketing, and operations to ensure customers receive a smooth and professional experience. Key Responsibilities Handle inbound and outbound customer calls professionally Build and maintain strong, long-term customer relationships Understand customer needs and provide appropriate product and service advice Prepare, issue, and follow up quotations Follow up customer enquiries to ensure clarity and resolution Support customer onboarding and ongoing service requests Maintain accurate customer records on internal systems Work towards service quality targets and KPIs Represent the business professionally at all times About You We are looking for someone with a positive, proactive approach and a genuine interest in helping customers. Essential qualities: Strong customer service and relationship-building skills Confidence and enthusiasm when speaking on the phone Clear, professional communication High energy, positive attitude, and willingness to learn Organised and able to manage multiple customer interactions Comfortable working to service standards and KPIs Able to work on-site in a busy office environment Able to reliably commute to Middlesbrough Right to work in the UK Experience: Previous experience in customer service or a customer-facing role is beneficial but not essential. Full training on products, systems, and processes will be provided. Salary & Benefits £27,000 basic salary 25 days paid holiday plus statutory holidays Company pension scheme Free on-site parking Company events Annual bonus scheme Supportive, collaborative on-site working environment

12 month Fixed Term Contract job Customer Service Specialist £30,000 - £34,000 Immediate Start Your new company A large UK manufacturer and leader in their field, is currently on the lookout for a Customer Account Specialist to join their busy team based in the Chester Business Park. Working as part of the Customer Service team, you will be responsible for providing high quality customer service by proactively managing the process of orders both efficiently and professionally. Your new role You will be key to the relationship development of important internal and external stakeholders and play a pivotal role in providing support to customers. Your role will be to ensure that all orders are processed efficiently and correctly within the current terms of sale, guaranteeing accurate invoices to customers. You will be responsible for liaising with drivers regarding the logistics of orders and planning the accurate movement of finished products to satisfy the requirements of distributor and farmer customers. This role will involve following the order in an end-to-end process, from initial order to delivery, so the alibility to work to set deadlines is a must. You will be required to consistently investigate, check and raise credit applications and process customer complaint settlements professionally, so attention to detail and a high level of communication skills, both verbal and written, are essential for this role. What you'll need to succeed Previous experience in a similar role, whether it be customer service or within distribution. Commercial awareness, and the understanding of key metrics and ability to deliver objectives. The ability to think logically and display sound problem-solving ability, whilst remaining calm under pressure. You will be customer orientated, and ideally managed your own portfolio of customers in previous roles! What you'll get in return An excellent pension and bonus scheme, hybrid working, private healthcare, competitive salary and a fantastic team to grow and learn within With stunning offices and excellent facilities on the business park, you will be in a superb environment and benefit from an inclusive team! This is a 12-month fixed-term contract, which might offer a further extension to 18 months. Whilst perm opportunities at this stage are not guaranteed, they will be considered for the right candidate! With a salary of £30,000 - £34,000, hybrid working and ample on-site parking on the Chester business park, this role is a stand-out for commercially minded customer executives! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Your new company Our client is seeking an experienced Business Support Team Leader to join their UK Sales Department. This role is pivotal in driving the success of the telesales team, whose primary goal is to create opportunities and open doors for the Business Development Representatives (BDRs). Your new role Lead and manage a team of telesales professionals, ensuring high performance and motivation. Drive accountability for KPIs, including: - Call targets - Meetings booked - Lead generation metrics Actively participate in marketing initiatives and contribute creative ideas to support campaigns. Oversee recruitment and onboarding of new team members. Support the ongoing development and training of the team to enhance skills and performance. Confidently engage with schools, Local Authorities (LAs), and parents via phone to build relationships and generate interest. What you'll need to succeed Minimum 4 years' experience in a sales environment, with a strong background in cold calling. At least 2 years in a management or team leader role, ideally within telesales or inside sales. Proven ability to meet and exceed KPIs. Excellent communication and leadership skills. Strong organisational and problem-solving abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Sales Development Representative (SDR) - On-Site Location: Middlesbrough Working Pattern: Full-time, office-based We are recruiting a high-energy Sales Development Representative (SDR) to join a growing on-site commercial team based in Middlesbrough. This role is well suited to individuals who enjoy live conversations, are confident using the phone as their primary communication channel, and are naturally curious about how businesses operate and how technology can help them grow. This is a phone-led role and is not suited to candidates who prefer email-based communication . Success in this position comes from building rapport, asking thoughtful questions, and engaging prospects through confident, professional conversations. Working closely with an established in-house marketing function, you will engage warm and outbound prospects, explore their challenges, and introduce technology-led solutions designed to solve real business problems. The role is target-driven and ideal for individuals motivated by performance, progression, and continuous development. Key Responsibilities Proactively engage prospective customers via outbound telephone calls Build strong, professional relationships with potential clients Ask insightful questions to understand client needs, challenges, and business objectives Demonstrate curiosity and interest in how technology can support business improvement Present and position solutions in a consultative, ethical manner Qualify and progress marketing-generated and self-sourced leads Achieve agreed performance targets and KPIs Maintain accurate and up-to-date CRM records Represent the business professionally and in line with company values Candidate Profile Naturally inquisitive with a desire to understand how businesses work Genuine interest in technology and problem-solving Enjoys relationship-building and consultative conversations Confident, engaging, and enthusiastic when speaking on the phone High-energy, proactive, and self-motivated Comfortable working in a target- and KPI-driven environment Collaborative mindset and ability to work closely with marketing and sales teams Right to work in the UK Previous experience in sales, telesales, or an SDR role is advantageous but not essential . Full training will be provided. We are primarily looking for individuals with the right attitude, curiosity, and drive to succeed in a professional sales environment.

Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week) The Role As a Customer Service Representative , you ll be a key part of the operations team, responsible for delivering an exceptional customer experience throughout the customer journey. You ll handle a variety of enquiries, from billing and account support to scheduling appointments and providing information - ensuring each interaction is professional, efficient, and focused on first-time resolution. Key Responsibilities Handle an average of 40 inbound customer calls per day , ensuring each interaction is professional, efficient, and focused on first-time resolution. Respond to customer and client queries via phone, email, webchat, and social media in a timely and professional manner. Take ownership of each enquiry, ensuring issues are resolved fully and efficiently. Log and escalate complaints in line with company policy and timescales. Support customers with self-service tools and digital channels. Work collaboratively across teams to deliver seamless resolutions. Manage workload effectively to meet key performance targets. Provide constructive feedback on processes to help enhance the customer experience. Carry out additional operational support activities as required. About You We re looking for someone who is: Passionate about delivering exceptional customer service. An excellent communicator - professional, clear, and empathetic. Organised and able to work on their own initiative. Confident using Microsoft Office and social media platforms. A collaborative team player who thrives in a fast-paced environment. Experience & Qualifications: Minimum 2 years experience in a customer service environment. GCSEs (or equivalent) and/or NVQ Level 2 3 in Customer Service or Administration preferred. Interested? Apply now to find out more about this exciting opportunity and take the next step in your customer service career.

Tourism Advisor with Admin Duties, Ballymena, £14.13 per hour, Temporary ongoing Your new company A public sector organisation is recruiting for a Tourism Advisor with Admin Duties based in Ballymena. Your new role As a Tourism Advisor with Administrative and Box Office responsibilities, you will be a key front-line representative, providing an exceptional welcome to visitors while supporting the day-to-day operation of a vibrant visitor information centre.This is a temporary position (initially three months, subject to review) working 30 hours per week on a rota basis, including evenings, weekends and public holidays when required.Your role will be varied and hands-on, combining customer service, administration and retail/box office duties. You will: Deliver a warm, professional and informative customer experience at all times Handle visitor enquiries in person, by phone, email and digital channels Promote local attractions, events, accommodation and transport options Operate booking and ticketing systems for events and attractions Process cash and card transactions, reconcile daily income and maintain accurate records Support retail operations including stock control, merchandising and pricing Undertake general administrative tasks such as booking management, data entry and report preparation Assist with tourism events, promotions and publications Work collaboratively with internal teams and external tourism partners Act as a keyholder and follow opening and closing procedures What you'll need to succeed To be successful in this role, you will need: A strong background in customer-facing work, ideally within tourism, hospitality, leisure or a similar environment Experience handling cash transactions and basic financial reconciliation Proven administrative experience, with good attention to detail Confidence using computerised systems and Microsoft Office (Word, Excel and Outlook) A good general knowledge of the local area and a genuine interest in tourism and culture The ability to work flexibly, including unsociable hours on a rota basis Strong communication skills and a positive, professional approach to customer service You may qualify through either formal education (GCSE level or equivalent) combined with relevant experience, or through more extensive hands-on experience in a similar customer-focused role. What you'll get in return Based in Ballymena £14.13 per hour Temporary ongoing Working on a rota basis (including evenings, weekends and public holidays when required) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Assistant Assembly Clerk, Part time, 3 days per week, 12 months Northern Ireland Assembly Your new company Hays are working with the Northern Ireland Assembly to recruit for a temporary Assistant Assembly Clerk, this is a part time position for up to 12 months. Your new role The role of an Assistant Assembly Clerk is wide ranging and challenging and plays an important part in delivering the Assembly Commission's objectives. The role supports the day to day running of the Assembly and includes work carried out by a range of Business Areas. This role involves working with a range of internal and external stakeholders including Members of the Legislative Assembly (Members). Assistant Assembly Clerks appointed through this recruitment competition will be assigned to a business area within a corporate function of the Assembly but may be transferred to other corporate business areas as required. Assistant Assembly Clerk is the second level of line management and duties include line management. The organisation chart on the recruitment website provides further details. Corporate work is focused mainly on supporting the day to day running of the Assembly and includes work carried out by a range of business areas. The main duties and responsibilities of the job: Delivering high quality services to a wide range of internal and external stakeholders by developing a customer focused culture within your team. Undertaking research and investigatory work, providing timely and accurate analysis and recommendations to assist in the drafting of reports and briefing documents to inform decision-making. Creation of material (written and video) to support the development of training material on new applications such as, but not limited to, MS Teams, SharePoint.Assisting with the development, management and monitoring of the policies and procedures of the Business area. Assisting with the provision of advice on policy, procedural and/or protocol issues within the area of responsibility. Approving correspondence and assisting with the drafting of responses on complex or sensitive issues to a range of internal and external stakeholders at various levels. Attending, participating in and managing meetings, visits and other events in support of the work of the Assembly; ensuring these are carried out effectively and that accurate records of business are maintained. Developing and maintaining effective working relationships with a wide range of internal and external stakeholders at various levels.Approving information for publication on social media platforms and the Assembly webpages and ensuring that this information is up to date.Maintaining and providing accurate and timely management information. Planning and organising a diverse workload to tight deadlines.Leading, managing and developing individual staff members or a small team to ensure the delivery of team objectives. Quality assuring the work of staff to ensure compliance with legislation, policies and procedures in order to meet agreed service standards. Supporting more senior staff in the effective management of your Business Area. Checking and approving purchase orders and invoices in line with organisational policy and within approval level. Assisting in the management of financial budgets. Assisting in the development of business cases and specifications for procurement exercises and participating on evaluation panels. Assisting with the management of contracts to ensure full compliance with the contract, ensuring value for money and managing any failure promptly and in accordance with the conditions of contract.Participating in and contributing to corporate and Directorate projects. Contributing to the development of training sessions and delivering training for staff and service users. Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to carry out work including the production of reports and documents. Managing information and records in accordance with established policies and statutory requirements. Complying with all of the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements.Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed Applicants for the post must, by the closing date for applications, have: At least a primary degree, minimum 2.2 classification, in any subject. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. AND At least 3 years' experience of: Leading and managing individual staff members or a team of staff to ensure the quality, accuracy and timeliness of work. Analysing information from a range of sources to develop high quality written documents which support and inform effective decision making. Planning and organising a diverse workload, delivering high quality work to tight deadlines and in line with organisational policy and procedures. Developing and maintaining effective working relationships with a wide range of stakeholders such as colleagues, managers, elected representatives, departmental officials, and other external stakeholders to ensure a high quality service and achieve tight deadlines. OR At least five years' experience in each of the areas detailed at (a) - (d) above. What you'll get in return Part time hours (0.6) - 3 days per week Assignment up to 12 months£22.89 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Our client, an established Utilities services company, is currently recruiting a Customer Service Representative to join their Customer Service team. The Customer Service Representative will be responsible for acting as the first point of contact for customers regarding customer quires as well as helping with over the phone payments and other administration tasks, Key Responsibilities for the Customer Service Representative : Frontline Customer Interaction: Answer inbound calls and respond to email enquiries, delivering excellent customer service Payment Processing & Customer Onboarding: Guide customers through payments over the phone and set up new users on our client's online platform General Administration: Perform data entry, maintain client records, and collaborate with the internal team to ensure smooth day-to-day operations Skills Required for the Gas Engineer: Proven background within an Office-Based Admin/customer service role Strong communication skills Driving License required Please apply as directed!

Manpower Recruitment are looking for a Part Time Fryer Chef, to support a busy kitchen in the Jericho area in Oxford. Working hours would be 24hrs per week, working 6pm-10pm over 6 nights. The role is paying 13ph The ideal candidate would hold a Level 2 Food hygiene Certificate and live in a close distance to town centre as no car parking. Basic knowledge of food prep is essential, but training will be given. A Fry cook, also known as a fry chef, is responsible for preparing a wide variety of fried foods in restaurants, they are responsible for operating and maintaining deep fryers and preparing and cooking various foods to customers requests. Main duties and responsibilities. Processing orders involving deep fat fryer precisely and swiftly keeping kitchen clean and tidy Supporting the cleaning and sanitising the kitchen after service Preparing and measuring ingredients for fried foods. Ensuring that the kitchen is well-stocked with ingredients and supplies. If interested, please get in contact with a Manpower Representative.

Job Description: Technical Sales Representative Covering Staffordshire Basic salary 26,400 : plus Uncapped Commission, Guaranteed bonus of 400per month for the first 4 months plus Company Car & Fuel Card Top Earners doing 3- 4K per month bonus, you get paid on everything you sell, new and exsisitng business! Hours of work: Monday to Friday from 8.30 am to 5 pm (in the field) Reporting to: Regional Sales Manager Region: Who are they? Our client is the specialist in high-quality products for the automotive aftermarket. They have been active in this market for more than 30 years and have built up a vast experience with fitters, body repair shops, buyers, owners, and importers. As a subsidiary of a major international player, They can count on professional support and the best advice. Our client has its own network of distributors in more than 20 countries. With 700 account managers, they reach about 250,000 professional companies throughout Europe. In order to further expand their market share in Great Britain, they are looking for an enthusiastic and driven Technical Sales Representative. What will be your role? Working closely with the Regional Sales Manager and their team to understand the needs of the business Achieving sales targets in the assigned region Actively maintaining customer relationships Identifying opportunities to grow the customer base and build positive relationships with new customers Striving to increase market share in the assigned region Supporting customers with expert advice on the product range Offering excellent customer service Who are they looking for? Someone hardworking, honest and customer friendly Living in the area Self-confident with strong communication skills Highly organised and disciplined with a flexible attitude Able to present at all levels With a high level of energy and passion Holding a valid driving licence Flexible and adaptive to the needs of the business No previous sales experience needed, but affinity with cars is preferred What do they offer? Uncapped commission scheme Ongoing training and support 28 days holiday (including bank holidays) increasing after 5 years Company phone Company car Head office support Pension scheme Autonomous working Please note we regret that due to the high volume of CVs received we cannot give individual feedback to candidates. If you are not contacted within 5 working days of submitting your CV please assume your application has been unsuccessful on this occasion. Plain Sailing Recruitment Ltd, is a UK-based agency providing specialist solutions across all sectors. We operate an equal opportunities policy of treating all employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.

Location : Glasgow About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs. As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

Quality Engineer (Sheet Metal/ Fabrication) Telford Up to £34,000 + Company Pension + Day Shifts + Training & Progression + Company Benefits Are you a Junior Quality Engineer or similar or someone with a mechanical or sheet metal background, looking to join a leading, friendly, close-knit engineering business that offers clear progression, hands-on training, and cutting-edge technology in a stable, full-time role, with the opportunity to grow into more senior positions as you develop? Do you want the opportunity to join a well-established, family-run engineering company that has built a reputation as a leader in quality fabrication, investing heavily in its people, processes, and facilities while maintaining long-term relationships with clients across the UK and overseas? On offer is a fantastic opening with a fast growing company, operating from a first-class modern production facility in the North East of England. The company provides an extensive range of high-quality steel and alloy fabrication services, using up-to-date machinery, 3D laser scanning, and a highly skilled workforce compliant with ISO 9001:2015, ISO 14001:2015, BS EN 1090, and NHSS standards. You'll be joining a transparent, supportive, and quality-driven team that continues to grow through controlled expansion. In the role, you will be responsible for maintaining high-quality standards across the shop floor and office, carrying out first-off, in-process, and final inspections on sheet metal and fabricated components. You'll work closely with production and engineering teams, use a wide range of measuring equipment including verniers, height gauges, and CMM/measuring arms, review technical drawings, generate PPAP documentation, and support internal audits while acting as a key customer and supplier-facing quality representative. This role would suit a Junior Quality Engineer, or similar with a mechanical or sheet metal background, looking to join a leading, friendly, close-knit engineering business that offers clear progression, hands-on training, and cutting-edge technology in a stable, full-time role, with the opportunity to grow into more senior positions as you develop. The Role Quality control and quality assurance of sheet metal and fabricated components First-off, in-process, and final inspection using a range of precision measuring equipment Supporting PPAP documentation, internal audits, and customer/supplier quality requirements The Person Mechanical engineering or quality background (sheet metal experience preferred) Confident reading and working from technical and engineering drawings Holds a valid UK driving licence, Local to Telford Reference Number: BBBH235326 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Our client operates the city's waterfront event campus the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. They are currently looking for a Production Technician Lighting to join their team. Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As our client s Production Technician Lighting, you will have direct interaction with a wide variety of clients, production companies and Senior Management, and as such a high level of communication skills and attention to detail are essential for the success of this role. The ideal candidate will have strong skills in the field of lighting and be multi-skilled across other disciplines such as video, sound, networking and rigging. Although these are specialised roles, it is expected that a Technician will work across all areas throughout their working week and supporting their relevant Senior Technician on larger shows and during maintenance and repairs. Previous experience of large corporate events, sporting events, concerts, exhibitions and working within a similar sized venue would be advantageous. The ability to multi-task, being self-motivated with the ability to work as part of a team and independently are essential for success in this role. Candidates will need to demonstrate excellent customer service and first-class communication skills. If you are a hardworking and committed professional ready to contribute to our client s continued success, they would love to hear from you. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 February 2026 Interview Date: 02 March 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

The role As a key member of our Planning, Landscape and Energy Team, you'll be providing expert advice to the Welsh and UK Governments on their policies, strategies, plans for the decarbonising the energy sector. This will involve developing and managing strategic relationships with Welsh Government, and other key stakeholders within the sector. Working with a range of expert colleagues across our regulatory, advisory, and environmental specialist teams, you'll be developing priority NRW policies, strategies and guidance to support environmentally informed decision-making in the deployment of energy infrastructure. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Adrian James at Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us Our Planning, Landscape and Energy Team sits within the Evidence Policy and Permitting Directorate of NRW. We are responsible for providing strategic direction for the wider organisation in matters relating to development planning, landscape, and energy. Our role supports Wales's resilience to climate change, nature's recovery, and efforts to minimise pollution. What you will do Prepare technical assessments, drawing on a range of complex information and data sources. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, advice and guidance documents; Manage the development of procedures, tools and guidance and lead the delivery of new ways of working. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, UK Government Departments, NESO, EA, SEPA, OFGEM, Natural England, National Grid, sector bodies such as Renewables UK Cymru UK and British Hydropower Association, professional bodies and academia; and be the lead point of contact for customer queries. Maintain a detailed working knowledge of the assigned sector(s) identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector(s). Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of Welsh, UK and EU legislation related to energy. Welsh, UK Government policy drivers and strategies in energy, decarbonisation and climate change and the issues and opportunities in Wales. Experience of technical analysis and interpretation of a range of complex energy generation, distribution and storage, decarbonisation and climate change information and data sources; analysing large data sets using spreadsheets and relevant models. Working with WG, UK Government, regulators, sectors and professional bodies, and academia. Working in a programme and project management environment with Project Management experience and/or qualifications. You will be a member of a relevant professional institution and/or working towards membership. Representing the organisation in high profile and contentious issues in the public arena. Share your knowledge and expertise to help solve problems. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , ENV, GGL

Engineering Manager The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera . The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world. The role: The Estates and Facilities team are responsible for the maintenance and security of our sites, with a strong focus on engineering solutions and innovation across all sites. The department is currently in a new period of change and growth, making this a very exciting time to join. We are now seeking to recruit to the new role of Engineering Manager, working with the Head of Estates Engineering Services in the management of Estates team and service providers, to include engineering and Stage engineering support services and security, ensuring Health & Safety and compliance duties are met and the highest level of customer experience provided. What you'll bring: This role will suit a candidate who has an exceptional, extensive and proven track record in a similar role. You will be able to react quickly to situations, performing consistently under pressure and responding positively to changing circumstances. You will also be able to demonstrate: Proven competence through practical experience. A detailed knowledge of the working practices and demands of a large complex public building and/or listed building. Good working knowledge of statutory compliance within a medium to large, diverse and complex estate. Previous knowledge and experience of maintaining buildings of historic, heritage importance. Strong project management skills and ability to deliver to budget and deadlines. Track record of taking and accepting responsibility for projects and initiatives. People management skills and experience, and the ability to support the team through training and coaching to achieve consistently high standards of performance. The Royal Ballet and Opera is one of the UK's leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive. We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible. The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising. Closing date for applications: 11:59pm, Tuesday 17th February 2026. Interviews will be held from 23rd February 2026. To ensure a fair process, late applications will not be considered under any circumstances. Applicants must have work authorisation for the UK. No agencies.

Site Manager - Planned Retrofit Works Full time, temporary (till end of May 2026) £25 - £30 per hour (40 hour week) Peterborough based with travel We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Peterborough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, on-going temporary position for which you will receive a highly competitive salary of up to £30 per hour. For your chance of securing this role please apply online now!

Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when our clients need us most. Job Purpose As a Corporate Claims Handler, you will be responsible for managing a portfolio of complex and high-value commercial claims. You will act as the key liaison between clients, insurers, loss adjusters, and legal representatives to ensure timely and fair resolution of claims, while maintaining the highest levels of customer service and compliance. Corporate Claims Handler - Key Responsibilities Manage and process claims across various commercial lines including property, liability, motor fleet, cyber, and professional indemnity. Act as the main point of contact for corporate clients throughout the life of a claim. Provide proactive claims advice and support, including guidance on policy cover, claim notification, and documentation. Liaise effectively with insurers, loss adjusters, solicitors, and third parties to ensure prompt and fair settlement. Monitor and report on claim progress, highlighting issues or delays and proposing appropriate solutions. Maintain accurate and up-to-date records in the claims management system. Prepare and present claims analysis reports to internal teams and clients. Identify trends or recurring issues and work with clients and account executives to mitigate future risks. Ensure all activities comply with FCA regulations and internal governance standards. Support the continuous improvement of the claims function through knowledge sharing and process enhancement. Corporate Claims Handler - Essential Skills & Experience Minimum 3 years' experience in a commercial or corporate insurance claims handling role, preferably within a broker or insurer environment. Strong knowledge of UK commercial insurance policies and claims processes. Excellent communication and interpersonal skills, with the ability to manage client relationships with professionalism and empathy. Strong negotiation and problem-solving skills. High level of attention to detail and organisational skills. Proficient in Microsoft Office and claims management systems. Corporate Claims Handler - Desirable Progress toward or completion of CII qualifications (e.g. Cert CII, Dip CII). Experience handling large or complex loss claims. Familiarity with the Northern Ireland insurance and legal market. Corporate Claims Handler - What We Offer Competitive salary commensurate with experience. Discretionary performance-based bonus. Support for professional development and qualifications. Positive and supportive team culture. Opportunities to work on high-profile and interesting claims.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What do we offer? Competitive salary Company performance bonus scheme Pension scheme - up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave + bank holidays Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) Structured training & opportunities to progress What does the role look like? We are looking for an experienced Customer Service Leader specialized in the Aftermarket Environment for this position. You will lead the military CSR team to ensure every customer interaction, from quote to delivery, is handled with speed, accuracy, and compliance. We are seeking a proactive leader with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility to own the integrity of the Order Book. What will your day-to-day responsibilities look like? Lead and drive a customer-centric culture within the Collins Aftermarket Service Team, ensuring the team prioritizes customer satisfaction and compliance to procedure. Serve as the primary escalation point for a portfolio of customers in the Aftermarket area, intervening to resolve complex inquiries and operational blocks efficiently. Manage the team's daily workflow to ensure seamless customer service operations, balancing workloads to meet deadlines and response targets. Oversee the review of requests for quotation (RFQ), purchase orders (PO), and order review process (both for MRO and Spares) to ensure strict compliance with contractual obligations and export controls before entry into SAP. Collaborate proactively with internal leadership in production, sales, shipping, and finance to expedite shipments and remove barriers that prevent timely delivery. Develop documentation and standard procedures to address difficult customer issues, empowering the team to resolve queries independently while knowing when to escalate. Monitor adherence to agreed-upon schedules and Key Performance Indicators (KPIs), providing regular status reports and identifying operational performance issues to the Programmes Lead promptly. Utilize deep organizational and product knowledge to address complex inquiries and provide personalized follow-up, ensuring the team deviates from scripted responses when necessary to solve the root cause. Report issues through the Quality, Cost, Delivery, People, Safety (QCPC) procedure and oversee the resolution of complex invoice queries to ensure timely cash collection. Demonstrate understanding and actively lead continuous improvement (CI) and Lean activities, implementing standard work to drive improvements within the team and processes wherever possible. What will you bring to the role? Essential skills: Proven experience in leading or supervising a Customer Service team, demonstrating the ability to manage relationships effectively and attention to detail. Passion for delivering excellent customer service and effective communication skills, with the resilience to manage difficult stakeholder conversations. Advanced familiarity with SAP experience in sales and distribution modules (ability to guide the team on T-Codes and troubleshooting). Desirable skills: Practical knowledge and understanding of the aerospace industry, particularly with a military focus. Strong understanding of export requirements, including EUU's (End User Undertakings) and export licenses. Previous exposure to continuous improvement methodologies and Lean principles, with a track record of implementing process changes.

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Our client is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About them: Our client is an international humanitarian organisation that strives for a world free from poverty, fear and oppression. They deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, they go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, they operate in 25 of the world s poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits • 25 days annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year s Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) About the role: The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on their hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income. The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management. This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income. About You: ESSENTIAL • Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets. • Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value. • Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation. • Track record of delivering results against ambitious supporter recruitment and income targets. • Confident in forecasting, performance analysis, and data-driven decision-making. • Experience managing external agencies and suppliers. • Excellent project management and organisational skills. • Strong communication and relationship-building skills with internal and external stakeholders. • Familiarity with CRM systems and marketing automation tools. • Understanding of GDPR and data protection in a fundraising context. DESIRABLE • Experience working within the charity or non-profit sector. • Knowledge of supporter journeys and donor engagement best practice. • Experience in testing and optimising acquisition channels for improved ROI. • Experience of acquisition channel modelling and forecasting for return on investment. • Key Performance Indicators (KPIs) HOW TO APPLY To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Our client will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, they will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Pay band: GB7 Location : London (Hybrid) Salary : £49,613 - £55,125, based on full time hours (35 hours per week) New employees typically start at the beginning of their pay band. The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with their organisation. This will depend on the nature of the position, together with the circumstances and background of your offences. You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc. REF-