37 jobs found

Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

IT Support Engineer Blackburn Up to £35,000 About the Role CV Screen is recruiting for a talented 2nd Line IT Support Engineer to join a well-established, nationwide organisation within the equipment and services sector. Based in Blackburn and offering a salary of £35,000 plus excellent benefits , this is a fantastic opportunity to join a growing IT team supporting a large, multi-site operation. This is an office-based role (5 days per week) with regular travel to depots across the UK sometimes including overnight stays or week-long project work, balanced by periods with minimal travel. If you re looking for a varied, hands-on role with real career progression, this could be ideal. Duties & Responsibilities Act as the key escalation point for 1st Line Support and provide advanced desktop and application support Manage and resolve helpdesk tickets in line with SLAs and KPIs Support and troubleshoot desktops, laptops, telephony, networking and server-related issues Assist with infrastructure projects, new site rollouts and system upgrades Travel to remote sites to deliver on-site support and project implementation What Experience is Required Strong 2nd line support experience across Windows 10/11 and Microsoft 365 environments Solid understanding of AD, GPO, DHCP, DNS and networking fundamentals Experience supporting multi-site environments and willingness to travel (full UK driving licence required) Salary & Benefits Salary of £35,000 Excellent benefits package Exposure to infrastructure and project work Clear progression opportunities within a growing IT function Location This role is based in Blackburn and is commutable from Preston, Burnley, Bolton, Accrington, Chorley, Bury and Manchester . Office-based, 5 days per week. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen . Alternate Job Titles 2nd Line IT Support Engineer 2nd Line Support Analyst IT Infrastructure Support Engineer Desktop Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Systems Support Engineer We re looking for a System Support Engineer with strong Microsoft skills who wants to transition into a C# Development position. If you re solid with Active Directory, Office 365, and Windows environments and you have either programming, networking, or database experience this is your opportunity to grow into a mixed development and support role with structured training and real project exposure. We need someone who already has: Strong experience with Active Directory (support, troubleshooting) Solid knowledge of Office 365 / Microsoft 365 administration Excellent understanding of Windows Server & Desktop environments Experience in at least one of the following: Programming (C#, ASP WinForms) Networking (TCP/IP, firewalls, routing, VLANs) Database systems (SQL Server or similar) You re analytical, proactive, and enjoy solving technical problems but you're ready for more than day-to-day support. This role starts within systems support while progressively transitioning you into a C#/.NET Development function. You will: Support and enhance internal infrastructure systems Learn and develop in C# and .NET Contribute to internal application development projects Help design tools that improve automation and efficiency Deliver technical training and documentation Participate in structured development mentoring

Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

IT Systems Engineer Banking/Financial Services London (Hybrid - 3 days in office) Up to £50,000 + Bonus + Benefits A well-established London-based bank is seeking an IT Systems Engineer to join its close-knit internal technology team. This is an excellent opportunity for a hands-on IT professional who enjoys working across infrastructure, support, and projects. You'll play a key role in maintaining and improving core systems while providing high-quality internal support. The Role Delivering 1st, 2nd and some 3rd line support across infrastructure and systems Supporting core banking and business applications Monitoring network performance and troubleshooting issues Managing backups and restores Supporting network and system upgrades Contributing to IT projects and continuous improvement initiatives Assisting with security controls and compliance in a regulated environment About You To be considered, you will have: Strong experience in desktop and end-user support Solid knowledge of Active Directory, Domain Controllers and Group Policy Experience supporting business or financial applications Strong Microsoft Office/M365 support skills Windows Server administration experience Exposure to cyber security principles, endpoint protection, and security policy implementation

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month part time contract based in Southampton (onsite). On-site requirement Tuesday-Thursday weekly. Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology-related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Provide onsite support for hardware and software requests. Troubleshoot and support engineering applications. Build and configure laptops. Maintain basic server room operations (patching, cabling, etc.). Train staff on using new technologies. Act as the first point of contact for walk-up support requests. The skills you'll need: Proven hands-on experience in an office-based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. Familiarity with technical software solutions from Autodesk, Bentley, Trimble, etc. About the client: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

Our client is seeking a Senior Desktop & Infrastructure Support Engineer to act as a technical authority within a fast-paced corporate environment. This is a Tier 3 role designed for an expert who thrives on resolving complex escalations, leading infrastructure projects, and mentoring junior talent. The Core Pillars Systems Architecture: Engineer and automate our fleet management using Intune, SCCM, or JAMF . The Automator: Replace manual tasks with PowerShell or Python scripts to build a self-healing environment. Infrastructure Lead: Drive high-stakes projects-from OS migrations to VDI (VMware/Citrix) and security hardening. VIP Technical Partner: Provide "white-glove" solutions for executive leadership and sensitive business functions. Identity & Security: Guardian of Azure AD/Entra ID, Okta, and Group Policy . Your Profile 5+ Years in high-level corporate deskside or systems engineering. Mastery of Windows 10/11, macOS, and the M365 ecosystem. Mindset: You don't just fix symptoms; you perform RCA to kill the root cause. Lead: You enjoy mentoring junior teams and setting the gold standard for SOPs. If you would be interested to apply please drop your updated CV on yogeshwari. com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Are you an experienced Network & Infrastructure Engineer with strong systems, virtualization, and network life cycle management expertise? emagine has an opportunity for you to support the upgrade of a full network infrastructure environment and drive the design and implementation of a modern, secure architecture with a global team. You'll collaborate closely with group IT teams, contribute to solution design, and then lead the implementation at the Winnersh site - ensuring full alignment with enterprise standards. Key Tasks & Deliverables Participate in the design of the new site network architecture alongside global IT stakeholders. Upgrade the network infrastructure to IDEMIA standards. Solve and document Level 2 IT issues raised through the ticketing system. Support installation and maintenance of operating systems, software, and applications following defined processes. Manage communication with internal customers from request to resolution, working collaboratively across departments. Assist and supervise external vendors, ensuring compliance with company standards. Manage IT assets including Servers, network equipment, and licences. Coordinate access to IT tools while ensuring adherence to security standards. Provide support across server infrastructure, virtualization, communication systems, and security. Manage and monitor VMware and installed system environments. Install, configure, test, and maintain OS, application software, and management tools. Ensure maximum systems and infrastructure availability. Troubleshoot complex end-user issues; document working instructions; escalate when required. Maintain security posture, backups, firmware upgrades, and redundancy strategies. Provide 2nd and 3rd level technical support. Liaise with vendors and IT teams for issue resolution. Deliver end-user training and knowledge transfer to IT colleagues. Propose improvement ideas and participate in IT projects for the global IPS division. Manage desktop devices and printers. Operate autonomously and report to the IT Lead or IT Manager. Skills & Experience Minimum 5 years' experience in a similar role. Strong network engineering knowledge. Firewall administration experience. Hardware and software life cycle management. Linux & Windows system administration. Virtualisation (including VMware), build & test tool usage. Active Directory & user management. Solid problem solving, time management, and critical thinking. Strong communication, teamwork, and customer service approach. Security Clearance UK Home Office SC level clearance required. Other Role is Inside IR35 Apply with your latest CV or reach out to Brendan to find out more.

IT Support Technician Salary: circa £28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in managing Microsoft 365 Suite and Azure environments, with a solid understanding of cybersecurity. Day-to-day of the role: Security Maintenance: Uphold security standards and policies, enforcing best practices across the organisation. Issue Resolution: Understand the root causes of issues and their impacts on users, proposing effective solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support role or related field. Strong understanding of Microsoft OS, AD/AAD, and network infrastructures. Knowledge of data protection principles and practices. Proven ability to support desktops, laptops, and phones for end users. Excellent problem-solving, analytical, and decision-making skills. Effective communication skills, both written and verbal. Full UK Driving Licence. Desirable Competencies: Proactive and ambitious in following up on tasks with users. Ability to work effectively in a fast-paced environment with shifting priorities. Strong interpersonal skills to collaborate with cross-functional teams. A focus on continuous improvement and documentation of actions taken to resolve issues.

IT Support Engineer / Junior Consultant London, England £25,000 to £28,000 An opportunity is available for a confident, well-presented IT Support Engineer to move into consultancy within a London based IT consultancy, who offer businesses professional IT support services and project implementation. As an IT Consultant, your focus will be on maintaining and supporting the client's IT infrastructure, planning and implementing new technology projects with realistic expectations of customer budgets. You must be well-presented, have excellent communication skills, both written and verbal, and strong client facing skills. A willingness to take ownership of issues and a commitment to providing excellent customer service is also key. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft Cloud, Desktop and Server products looking to further their career. The ability to find solutions to technical problems that you have not had previous experience of solving by utilising search engines and forums. The successful applicant will have the opportunity to progress within an expanding company and grow their skills in other technical areas such as VOIP, IP CCTV and AV. Responsibilities: Collect customer requirements and work with the team to provide technology solutions. Providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office-based, you will visit clients in the London area, when required. Update client notes in a clear and methodical manner. Update and track issues using ticketing software. Provide time information for billing. To be considered for this position, you must have some of the skill sets outlined below. Where our client asks for knowledge, they expect an understanding of the relevant technology not necessarily hands on experience: Experience with Windows Server 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows 10 and 11 desktop operating systems. Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File / Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT Support Engineer sounds like the ideal next step to grow your career, then apply today.

Windows Endpoint Engineer (SOE SME) Salary: £50,000-£60,000 Contract: 12-month FTC (Extensions likely) Location: Fully Remote (occasional UK travel) Clearance: UK Security Clearance (SC) Essential Why This Role Stands Out Shape and optimise a large-scale Windows 10/11 estate in a high-profile enterprise environment. Work with cutting-edge deployment technologies (SCCM, MDT, PowerShell, WaaS). Remote-first flexibility with occasional team meet-ups. Long-term stability - 12-month FTC with strong likelihood of extension. The Role We're looking for a Windows Endpoint Engineer to act as an SOE Subject Matter Expert (SME), supporting the planning, upgrades, and optimisation of the Windows operating system environment. You'll collaborate with deployment teams, service operations, and enterprise architects to ensure a secure, scalable, and compliant desktop infrastructure. Key Responsibilities Lead annual Windows 10 OS feature/version upgrades. Implement and support WaaS (Windows-as-a-Service). Create MDT images, manage driver and MS patch updates. Package and deploy applications via SCCM. Investigate GPO changes and update AD group policies. Support auto-enrolment and compliance policies. Oversee enterprise provisioning, lifecycle, and asset management. Provide 2nd/3rd line incident resolution. Raise changes and participate in CAB meetings. Collaborate with deployment specialists to drive continual improvement. What We're Looking For Strong knowledge of Windows 10/11 builds and features. Expertise in SCCM, MDT, Windows Imaging, and PowerShell. Proven track record in managing enterprise desktop environments. Experience in lifecycle management, change control, and compliance. Excellent collaboration skills across multi-team environments. If your hold this sounds like you, and you hold SC Clearance than apply today and one of our team will be in touch with you to discuss the opportunity in more detail.

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered

Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.

Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!

Your new company Automotive company based in London Your new role Good customer support / customer facing experience VIP Support 1st / 2nd line support Tech Bar Support experience Floor Walk, 1-2-1 Support as well as remote support experience Laptop/Desktop build and troubleshooting experience Office 365 build, troubleshooting, rollout experience Understanding of Network and infrastructure ITSM tool / Call click apply for full job details

Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. We are seeking Wayleave Officers to join our team in Cumbria. Job Title: Wayleave Officer Location: Cumbria GB, Site based Role Summary: As a Wayleave Officer, you will play a vital role in facilitating the installation of telecommunications infrastructure by securing wayleave permissions on private land and properties. You will work closely with the Wayleave Supervisor and Manager and collaborate with various internal teams to ensure the efficient rollout of our network. Your responsibilities will encompass conducting audits, negotiating agreements, and liaising with stakeholders to navigate the complexities of land ownership and consent processes. Key Responsibilities: Wayleave Acquisition Collaborate with the Wayleave Manager to obtain permissions for the installation of telecommunications apparatus on both public and private sector properties. Conduct desktop audits of pre-build areas to identify private land and determine necessary wayleave requirements. Utilize land searches to identify ownership of private properties and secure wayleaves, easements, and landlord consents. Will be required to obtain wayleaves onsite from the landowner as well as remotely Negotiation & Coordination Negotiate wayleaves for Business Parks, Industrial Estates, and Council properties, ensuring favorable terms for the company. Coordinate with Planning, Build, and Installations teams to update requirements and ensure all necessary planning consents, wayleaves, and listed building consents are obtained. Liaise with public bodies, including the Department for Infrastructure, Local Councils, and Housing Associations, to facilitate effective network rollout. Stakeholder Engagement Schedule and attend meetings with landowners, Councils, management agents, and other stakeholders as necessary to discuss wayleave agreements and project updates. Serve as the primary point of contact for landlords, management agents, and solicitors regarding permissions for installations in residential and business premises. Provide timely updates to the Wayleave Manager on progress and any issues that arise during the acquisition process. On-Site Responsibilities Conduct on-site visits to obtain wayleaves, ensuring all necessary documentation is completed and signed. Work closely with the Wayleave department to understand policies and processes, maintaining compliance with all regulations. Key Requirements: Experience & Knowledge Minimum of 2 years of administrative experience, preferably in a telecommunications environment. Previous experience as a Wayleave Officer (1+ year) is highly desirable, with a focus on negotiating wayleaves and managing land permissions. Familiarity with the 'Symology' platform is a significant advantage for data retrieval and review. Skills Strong negotiation skills with the ability to effectively communicate with a variety of stakeholders, including landowners and local authorities. Good organizational skills, capable of managing changing priorities within tight deadlines while ensuring quality output. Excellent communication skills, comfortable interacting at all levels of the organization and with external partners. Personal Attributes A proactive and results-focused attitude with a commitment to delivering outcomes and going the extra mile. A team player who is adaptable and responsive to changes in deadlines and processes. Confidence in asserting oneself in a professional manner while maintaining strong interpersonal relationships. Desirable Qualifications: Experience working within a legal department or knowledge of legal processes related to land use and telecommunication permissions. Project management experience or knowledge of project management principles. A qualification in Real Estate or related fields would be beneficial. This role presents an exciting opportunity for a motivated individual to contribute to the successful delivery of telecommunications infrastructure projects. If you are a dedicated professional with strong negotiation and organizational skills, we encourage you to apply. Company Benefits: Competitive package - details available on request Van, tooling and uniform provided Life insurance scheme Employee Assistance Program Training and Development opportunities Excellent Career progression opportunities Additional Information : This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time. Viberoptix is an equal opportunities employer. Job Types: Full-time, Permanent Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: On the road Reference ID: WOGB0125

1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.