IT Support Engineer / Junior Consultant London, England £25,000 to £28,000 An opportunity is available for a confident, well-presented IT Support Engineer to move into consultancy within a London based IT consultancy, who offer businesses professional IT support services and project implementation. As an IT Consultant, your focus will be on maintaining and supporting the client s IT infrastructure, planning and implementing new technology projects with realistic expectations of customer budgets. You must be well-presented, have excellent communication skills, both written and verbal, and strong client facing skills. A willingness to take ownership of issues and a commitment to providing excellent customer service is also key. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft Cloud, Desktop and Server products looking to further their career. The ability to find solutions to technical problems that you have not had previous experience of solving by utilising search engines and forums. The successful applicant will have the opportunity to progress within an expanding company and grow their skills in other technical areas such as VOIP, IP CCTV and AV. Responsibilities: Collect customer requirements and work with the team to provide technology solutions. Providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office-based, you will visit clients in the London area, when required. Update client notes in a clear and methodical manner. Update and track issues using ticketing software. Provide time information for billing. To be considered for this position, you must have some of the skill sets outlined below. Where we ask for knowledge, we expect an understanding of the relevant technology not necessarily hands on experience: Experience with Windows Server 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows 10 and 11 desktop operating systems. Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File / Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT Support Engineer sounds like the ideal next step to grow your career, then apply today.
Oct 25, 2025
Full time
IT Support Engineer / Junior Consultant London, England £25,000 to £28,000 An opportunity is available for a confident, well-presented IT Support Engineer to move into consultancy within a London based IT consultancy, who offer businesses professional IT support services and project implementation. As an IT Consultant, your focus will be on maintaining and supporting the client s IT infrastructure, planning and implementing new technology projects with realistic expectations of customer budgets. You must be well-presented, have excellent communication skills, both written and verbal, and strong client facing skills. A willingness to take ownership of issues and a commitment to providing excellent customer service is also key. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft Cloud, Desktop and Server products looking to further their career. The ability to find solutions to technical problems that you have not had previous experience of solving by utilising search engines and forums. The successful applicant will have the opportunity to progress within an expanding company and grow their skills in other technical areas such as VOIP, IP CCTV and AV. Responsibilities: Collect customer requirements and work with the team to provide technology solutions. Providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office-based, you will visit clients in the London area, when required. Update client notes in a clear and methodical manner. Update and track issues using ticketing software. Provide time information for billing. To be considered for this position, you must have some of the skill sets outlined below. Where we ask for knowledge, we expect an understanding of the relevant technology not necessarily hands on experience: Experience with Windows Server 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows 10 and 11 desktop operating systems. Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File / Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT Support Engineer sounds like the ideal next step to grow your career, then apply today.
Company Overview We are working with the world's leading broadcasting and production solution company which is looking for an IT Support Engineer to join their growing team based in Bracknell. Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality show events across the world. This is an exciting opportunity for a Desktop Support Engineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation. This is an on-site position. Position Overview This position will see you join our client's internal IT team. You will join a team of fellow technology enthusiasts, who love to learn, take on a new challenges and help their internal users to get the best out of their IT systems. You will act as the first point of call for resolving technical cases for a range of users including VIP Support. You will also be responsible for shadowing the IT Manager and helping them run new projects with the development of their IT infrastructure. Along with troubleshooting technical issues, there will be opportunities to administrate and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies. Key Skills Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases. A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN technologies Proficient knowledge of Microsoft Windows Server and Desktop Operating systems, LAN and WAN technologies, and sound ability to practice IT security fundamentals Exposure to working with or administrating Active Directory Experience supporting applications such as Microsoft Office Any experience supporting other applications such as; Adobe, Print Management or any VoIP technology, that would be beneficial, but not essential. A basic understanding of IT security fundamentals A passion for troubleshooting! You are a natural problem solver who loves to face new challenges on a daily basis. Excellent communication and customer service skills. Although this role is internal, our users are our customers and you can demonstrate want to help people. A desire to learn. We want someone who is not afraid to take on new challenges and thrives off learning new technology. If you read this job spec saying 'That's me!', then why are you still reading?! APPLY NOW!
Oct 25, 2025
Full time
Company Overview We are working with the world's leading broadcasting and production solution company which is looking for an IT Support Engineer to join their growing team based in Bracknell. Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality show events across the world. This is an exciting opportunity for a Desktop Support Engineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation. This is an on-site position. Position Overview This position will see you join our client's internal IT team. You will join a team of fellow technology enthusiasts, who love to learn, take on a new challenges and help their internal users to get the best out of their IT systems. You will act as the first point of call for resolving technical cases for a range of users including VIP Support. You will also be responsible for shadowing the IT Manager and helping them run new projects with the development of their IT infrastructure. Along with troubleshooting technical issues, there will be opportunities to administrate and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies. Key Skills Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases. A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN technologies Proficient knowledge of Microsoft Windows Server and Desktop Operating systems, LAN and WAN technologies, and sound ability to practice IT security fundamentals Exposure to working with or administrating Active Directory Experience supporting applications such as Microsoft Office Any experience supporting other applications such as; Adobe, Print Management or any VoIP technology, that would be beneficial, but not essential. A basic understanding of IT security fundamentals A passion for troubleshooting! You are a natural problem solver who loves to face new challenges on a daily basis. Excellent communication and customer service skills. Although this role is internal, our users are our customers and you can demonstrate want to help people. A desire to learn. We want someone who is not afraid to take on new challenges and thrives off learning new technology. If you read this job spec saying 'That's me!', then why are you still reading?! APPLY NOW!
Job Title: 1st line service desk engineer (MSP) Salary: up to 30k doe Location: Borehamwood + Hybrid at least 1 day at home Term: Permanent Benefits: 22 days AL rising to 25 with service +BHs + Company pension Training: Tailored training path with vendor specific accreditations We are looking for a 1st Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients. You should have at least 2 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running. You will be responsible for providing technical support for our Managed Service customers with the aim of fixing all incidents or escalating to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote / On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN. Interest and exposure to security (Firewalls, Windows security server and workstation) Ind/Letchworth
Oct 25, 2025
Full time
Job Title: 1st line service desk engineer (MSP) Salary: up to 30k doe Location: Borehamwood + Hybrid at least 1 day at home Term: Permanent Benefits: 22 days AL rising to 25 with service +BHs + Company pension Training: Tailored training path with vendor specific accreditations We are looking for a 1st Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients. You should have at least 2 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running. You will be responsible for providing technical support for our Managed Service customers with the aim of fixing all incidents or escalating to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote / On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN. Interest and exposure to security (Firewalls, Windows security server and workstation) Ind/Letchworth
Helping clients solve real-world problems in 4G and 5G network infrastructure Cambridge - Work from Home; to 50k DoE Want to apply your engineering skills and problem solving abilities to real-world problems? This Cambridge company has developed advanced network management solutions for scenarios where clients need closer control over their 4G and 5G network infrastructure. These products are already in use by customers across the world, and as their business grows, the company continues to add new capabilities. To help their increasing customer base get the best from their products, they are seeking an experienced Application Support Engineer to join their team. Typical tasks could include providing front-line support and answering customer questions, providing step by step guidance to resolve common issues, carrying out installations and upgrades, identifying process improvements, and designing and executing test procedures. Essential skills and attributes: A good degree in relevant subject such as Computer Science or Engineering; or similar experience Excellent communications skills - you will need to be comfortable exploring technical issues in depth with clients and helping them reach a resolution Hands-on experience of testing software within a professional software engineering environment Linux desktop and scripting skills, and an understanding of the software development lifecycle Full existing right to work in the UK without restriction, time limit, or sponsorship This role features a competitive salary and an opportunity for an enthusiastic and capable Application Support Engineer to become the go-to expert in 4G and 5G technology. Whilst the team works remotely, you will need to be located close enough to Cambridge for convenient exchange of hardware, or occasional meeting. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27516 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Oct 25, 2025
Full time
Helping clients solve real-world problems in 4G and 5G network infrastructure Cambridge - Work from Home; to 50k DoE Want to apply your engineering skills and problem solving abilities to real-world problems? This Cambridge company has developed advanced network management solutions for scenarios where clients need closer control over their 4G and 5G network infrastructure. These products are already in use by customers across the world, and as their business grows, the company continues to add new capabilities. To help their increasing customer base get the best from their products, they are seeking an experienced Application Support Engineer to join their team. Typical tasks could include providing front-line support and answering customer questions, providing step by step guidance to resolve common issues, carrying out installations and upgrades, identifying process improvements, and designing and executing test procedures. Essential skills and attributes: A good degree in relevant subject such as Computer Science or Engineering; or similar experience Excellent communications skills - you will need to be comfortable exploring technical issues in depth with clients and helping them reach a resolution Hands-on experience of testing software within a professional software engineering environment Linux desktop and scripting skills, and an understanding of the software development lifecycle Full existing right to work in the UK without restriction, time limit, or sponsorship This role features a competitive salary and an opportunity for an enthusiastic and capable Application Support Engineer to become the go-to expert in 4G and 5G technology. Whilst the team works remotely, you will need to be located close enough to Cambridge for convenient exchange of hardware, or occasional meeting. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27516 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Oct 24, 2025
Full time
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Infrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : 35K - 45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations. Key Responsibilities Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance issues Deliver high-quality professional services, including data migrations, system installations, and transfers. Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms. Future Responsibilities Own Azure environments and DevOps practices Act as primary point of contact for infrastructure & DevOps Drive automation and cloud operations Skills Required Essential Windows Desktop and Server administration (setup, maintenance, troubleshooting) MSSQL tuning and troubleshooting Proven experience in 2 nd line or infrastructure support dealing with complex client problems Interest in DevOps practices, automation and CI/CD pipelines Desirable Azure Cloud services SaaS platform or migration experience. Hands-on experience setting up or configuring tools that help manage IT or customer support Why Join Us? Join our customer to play a key role in impactful SaaS projects, with the chance to shape a brand-new support capability from the ground up. You'll receive mentoring to grow your skills in Azure and DevOps, work closely with senior leadership, and contribute to the direction of the company, all within a supportive team culture that partners with clients making a real social difference. Salary : 35K - 45K DOE Interested!?! Please send your up to date CV to Daisy Freeth & Dean Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. Crimson are acting as an employment business in regards to this vacancy.
Oct 24, 2025
Full time
Infrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : 35K - 45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations. Key Responsibilities Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance issues Deliver high-quality professional services, including data migrations, system installations, and transfers. Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms. Future Responsibilities Own Azure environments and DevOps practices Act as primary point of contact for infrastructure & DevOps Drive automation and cloud operations Skills Required Essential Windows Desktop and Server administration (setup, maintenance, troubleshooting) MSSQL tuning and troubleshooting Proven experience in 2 nd line or infrastructure support dealing with complex client problems Interest in DevOps practices, automation and CI/CD pipelines Desirable Azure Cloud services SaaS platform or migration experience. Hands-on experience setting up or configuring tools that help manage IT or customer support Why Join Us? Join our customer to play a key role in impactful SaaS projects, with the chance to shape a brand-new support capability from the ground up. You'll receive mentoring to grow your skills in Azure and DevOps, work closely with senior leadership, and contribute to the direction of the company, all within a supportive team culture that partners with clients making a real social difference. Salary : 35K - 45K DOE Interested!?! Please send your up to date CV to Daisy Freeth & Dean Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. Crimson are acting as an employment business in regards to this vacancy.
IT Support Engineer (Resolver Group) Active Directory / O365 / MDM / Networking Rate: 200/day (Inside IR35) Location: London - Onsite, 5 days per week We're working with a well-regarded government body seeking an experienced IT Support Engineer to join at the Resolver Group level. You'll be supporting a broad range of IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We're Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing support queues. Excellent communication and teamwork skills. Technical Skills: Office 365 - Teams, SharePoint, Distribution Lists, etc. Active Directory . MDM and MFA (Multi-Factor Authentication). EUC - Desktops, Printers, etc. Networking - Wi-Fi, connectivity, etc. If this aligns with your experience, please apply with an up-to-date copy of your CV and we'll be in touch to provide more information.
Oct 24, 2025
Contractor
IT Support Engineer (Resolver Group) Active Directory / O365 / MDM / Networking Rate: 200/day (Inside IR35) Location: London - Onsite, 5 days per week We're working with a well-regarded government body seeking an experienced IT Support Engineer to join at the Resolver Group level. You'll be supporting a broad range of IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We're Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing support queues. Excellent communication and teamwork skills. Technical Skills: Office 365 - Teams, SharePoint, Distribution Lists, etc. Active Directory . MDM and MFA (Multi-Factor Authentication). EUC - Desktops, Printers, etc. Networking - Wi-Fi, connectivity, etc. If this aligns with your experience, please apply with an up-to-date copy of your CV and we'll be in touch to provide more information.
Infrastructure Engineer (Azure, AVD, Networking, Cisco, FortiNet, PowerShell, Hybrid Cloud) Permanent Manchester (Hybrid, 2 days onsite) Up to £65,000 DOE Charles Simon Associates are partnering with one of our longest-standing clients, a highly respected organisation in the North West. We are looking to recruit an Infrastructure Engineer on a permanent basis. This is a fantastic opportunity for an experienced infrastructure professional with a strong background in Azure cloud services and enterprise networking to join a forward-thinking IT team driving digital transformation across a hybrid environment. Key Skills & Experience Required: Proven experience designing, implementing, and supporting Azure hybrid cloud environments Strong hands-on knowledge of Azure Virtual Desktop (AVD) and Azure Monitor Solid understanding of Microsoft 365 (O365) administration and integration Deep expertise in networking, including routing, switching, and firewall management Experience with FortiNet/FortiGate or other enterprise-grade firewalls Proficiency in PowerShell scripting for automation and operational tasks Good grasp of cloud and on-prem networking, including subnets, routing, and diagnostics Desirable: Exposure to Power Automate, Terraform, or Bicep Experience working in regulated or professional services environments Key Responsibilities: Ensure the performance, reliability, and scalability of cloud and on-prem infrastructure through proactive monitoring and optimisation Deliver secure, cost-effective Azure solutions, including AVD, automation pipelines, and core infrastructure services Lead the end-to-end delivery of infrastructure projects, from planning and documentation to implementation and handover Manage and enhance enterprise networking and virtualisation platforms, ensuring seamless hybrid integration Act as a senior escalation point for complex technical issues, supporting 3rd line operations Collaborate with internal teams and third-party vendors to deliver infrastructure changes with minimal disruption Drive continuous improvement through automation, innovation, and process optimisation Support cloud cost management, reporting, and optimisation initiatives Maintain compliance with security, governance, and risk management standards Participate in a flexible shift pattern (07 00, Mon Fri) and an on-call rota for critical systems support What s on Offer: Competitive salary up to £65,000 (depending on experience) Hybrid working model 2 days onsite in Manchester Opportunity to work on high-impact projects in a modern, cloud-first environment Supportive team culture with a focus on innovation and professional development
Oct 24, 2025
Full time
Infrastructure Engineer (Azure, AVD, Networking, Cisco, FortiNet, PowerShell, Hybrid Cloud) Permanent Manchester (Hybrid, 2 days onsite) Up to £65,000 DOE Charles Simon Associates are partnering with one of our longest-standing clients, a highly respected organisation in the North West. We are looking to recruit an Infrastructure Engineer on a permanent basis. This is a fantastic opportunity for an experienced infrastructure professional with a strong background in Azure cloud services and enterprise networking to join a forward-thinking IT team driving digital transformation across a hybrid environment. Key Skills & Experience Required: Proven experience designing, implementing, and supporting Azure hybrid cloud environments Strong hands-on knowledge of Azure Virtual Desktop (AVD) and Azure Monitor Solid understanding of Microsoft 365 (O365) administration and integration Deep expertise in networking, including routing, switching, and firewall management Experience with FortiNet/FortiGate or other enterprise-grade firewalls Proficiency in PowerShell scripting for automation and operational tasks Good grasp of cloud and on-prem networking, including subnets, routing, and diagnostics Desirable: Exposure to Power Automate, Terraform, or Bicep Experience working in regulated or professional services environments Key Responsibilities: Ensure the performance, reliability, and scalability of cloud and on-prem infrastructure through proactive monitoring and optimisation Deliver secure, cost-effective Azure solutions, including AVD, automation pipelines, and core infrastructure services Lead the end-to-end delivery of infrastructure projects, from planning and documentation to implementation and handover Manage and enhance enterprise networking and virtualisation platforms, ensuring seamless hybrid integration Act as a senior escalation point for complex technical issues, supporting 3rd line operations Collaborate with internal teams and third-party vendors to deliver infrastructure changes with minimal disruption Drive continuous improvement through automation, innovation, and process optimisation Support cloud cost management, reporting, and optimisation initiatives Maintain compliance with security, governance, and risk management standards Participate in a flexible shift pattern (07 00, Mon Fri) and an on-call rota for critical systems support What s on Offer: Competitive salary up to £65,000 (depending on experience) Hybrid working model 2 days onsite in Manchester Opportunity to work on high-impact projects in a modern, cloud-first environment Supportive team culture with a focus on innovation and professional development
Anderson Wright Consulting
Pytchley, Northamptonshire
IT Support Engineer Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT Support Engineer to join their dynamic and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued and your career can thrive. The Role As an IT Support Engineer, you ll be the first point of contact for clients, providing high-quality support across hardware, software, networking, and cloud environments. You ll work as part of a friendly, knowledgeable team to ensure seamless IT operations for a diverse client base. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft 365, Intune, Azure). Install, configure, and maintain IT systems, software, and hardware. Proactively monitor systems to prevent downtime and respond to alerts. Escalate more complex issues to senior engineers when required. Document incidents, solutions, and technical procedures accurately. Contribute to process improvements and client satisfaction initiatives. Key Requirements Minimum 3 years experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary: £25,000 per annum Increased to £28,000 upon successful completion of the 6-month probationary period Professional development and training opportunities Exposure to a wide range of technologies and industries Supportive and collaborative working environment Genuine career progression opportunities within a growing business How to Apply If you re an ambitious IT professional looking for your next step with a forward-thinking MSP, we d love to hear from you. All applications will be handled in the strictest confidence.
Oct 24, 2025
Full time
IT Support Engineer Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT Support Engineer to join their dynamic and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued and your career can thrive. The Role As an IT Support Engineer, you ll be the first point of contact for clients, providing high-quality support across hardware, software, networking, and cloud environments. You ll work as part of a friendly, knowledgeable team to ensure seamless IT operations for a diverse client base. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft 365, Intune, Azure). Install, configure, and maintain IT systems, software, and hardware. Proactively monitor systems to prevent downtime and respond to alerts. Escalate more complex issues to senior engineers when required. Document incidents, solutions, and technical procedures accurately. Contribute to process improvements and client satisfaction initiatives. Key Requirements Minimum 3 years experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary: £25,000 per annum Increased to £28,000 upon successful completion of the 6-month probationary period Professional development and training opportunities Exposure to a wide range of technologies and industries Supportive and collaborative working environment Genuine career progression opportunities within a growing business How to Apply If you re an ambitious IT professional looking for your next step with a forward-thinking MSP, we d love to hear from you. All applications will be handled in the strictest confidence.
IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician / 1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/11, Intune, Azure, hardware, and networks. This role is perfect for someone with a customer-first mindset who enjoys problem-solving, troubleshooting, and providing clear, reassuring solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows 10/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support / Helpdesk / Service Desk / Technical Support. Strong knowledge of Office 365, Windows 10/11, Intune, Azure Familiarity with ticketing / incident management systems would be an advantage Excellent troubleshooting and communication skills. Ability to work independently and as part of a team. A proactive, customer-focused approach Why apply? Work with a supportive IT team in a role where every day is different. Gain hands-on experience across a wide range of technologies. Build your career in IT support while helping users get the most out of their systems. Apply today to start your career as an IT Support Technician / 1st Line Support Engineer and make a real difference in IT support.
Oct 24, 2025
Full time
IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician / 1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/11, Intune, Azure, hardware, and networks. This role is perfect for someone with a customer-first mindset who enjoys problem-solving, troubleshooting, and providing clear, reassuring solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows 10/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support / Helpdesk / Service Desk / Technical Support. Strong knowledge of Office 365, Windows 10/11, Intune, Azure Familiarity with ticketing / incident management systems would be an advantage Excellent troubleshooting and communication skills. Ability to work independently and as part of a team. A proactive, customer-focused approach Why apply? Work with a supportive IT team in a role where every day is different. Gain hands-on experience across a wide range of technologies. Build your career in IT support while helping users get the most out of their systems. Apply today to start your career as an IT Support Technician / 1st Line Support Engineer and make a real difference in IT support.
We are delighted to be working with a well respected Cambridge based professional services organisation. They are recruiting for a Network Support Engineer to join their team on a full time, permanent basis. Key responsibilities will include: Providing IT support to internal staff in conjunction with other members of the team Installing and configuring network equipment Maintaining network hardware infrastructure Designing and planning upgrades Managing and maintaining windows desktops and mobile devices Escalating issues, where needed Ad-hoc IT projects The successful candidate will have: Experience in a similar role Experience supporting a windows desktop environment Knowledge of HP operating systems A strong understanding of networking concepts CCNA (desirable) Excellent interpersonal skills If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Oct 24, 2025
Full time
We are delighted to be working with a well respected Cambridge based professional services organisation. They are recruiting for a Network Support Engineer to join their team on a full time, permanent basis. Key responsibilities will include: Providing IT support to internal staff in conjunction with other members of the team Installing and configuring network equipment Maintaining network hardware infrastructure Designing and planning upgrades Managing and maintaining windows desktops and mobile devices Escalating issues, where needed Ad-hoc IT projects The successful candidate will have: Experience in a similar role Experience supporting a windows desktop environment Knowledge of HP operating systems A strong understanding of networking concepts CCNA (desirable) Excellent interpersonal skills If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Responsibilities Develop in-house CRM desktop & web applications. Design, develop, test and release new front and back-end systems. Diagnose reported issues concerning our existing CRM. Diagnose and resolve second line support tickets. Troubleshoot remote and on-site issues through diagnostic techniques. Work closely with First Line Support and Second Line Software Engineers Assist QA and be part of IT systems and Data Governance Essential Skills & Knowledge Required Our core systems are developed in-house using VB6 and .Net languages. We also develop and maintain web platforms. As well as developing new systems with the assistance of new technologies you will need to continue the development and improvement of our legacy systems. To maintain and develop our long-standing in-house products the ideal candidate will have some knowledge or the eagerness to expand their knowledge to the following languages: C# .NET or VB .NET A qualification or equivalent experience with programming languages A passion for IT & Programming Strong Time Management and Organisational Skills A Solution Orientated Mindset Desirable Skills & Knowledge Required Visual Basic 6 (Training will be provided if not already familiar with the product) ASP HTML Javascript T-SQL/MS SQL
Oct 24, 2025
Full time
Responsibilities Develop in-house CRM desktop & web applications. Design, develop, test and release new front and back-end systems. Diagnose reported issues concerning our existing CRM. Diagnose and resolve second line support tickets. Troubleshoot remote and on-site issues through diagnostic techniques. Work closely with First Line Support and Second Line Software Engineers Assist QA and be part of IT systems and Data Governance Essential Skills & Knowledge Required Our core systems are developed in-house using VB6 and .Net languages. We also develop and maintain web platforms. As well as developing new systems with the assistance of new technologies you will need to continue the development and improvement of our legacy systems. To maintain and develop our long-standing in-house products the ideal candidate will have some knowledge or the eagerness to expand their knowledge to the following languages: C# .NET or VB .NET A qualification or equivalent experience with programming languages A passion for IT & Programming Strong Time Management and Organisational Skills A Solution Orientated Mindset Desirable Skills & Knowledge Required Visual Basic 6 (Training will be provided if not already familiar with the product) ASP HTML Javascript T-SQL/MS SQL
Devonshire Hayes Recruitment Specialists Ltd
Basildon, Essex
Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead / Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line / Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work onsite fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives.
Oct 24, 2025
Full time
Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead / Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line / Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work onsite fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives.
1st/2nd Line IT Support Engineer Wirral (with travel in the North West to client sites as required) £28-32k plus competitive benefits Full-Time, Permanent-9am-5.30pm Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart who truly care about their staff with the autonomy for your voice to be heard. What You ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network rollouts Maintain accurate system documentation and client environment records Provide onboarding, training, and technical guidance to users What We re Looking For Previous experience in an IT support role (1st or 2nd line), preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server, Microsoft 365, and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business use (essential) Organised, proactive, and comfortable working independently or as part of a team Familiarity with IT ticketing systems and escalation procedures What s In It for You? A varied and rewarding role within a respected MSP Exposure to a wide range of IT environments and technologies Ongoing training and support Opportunities for progression and career development Competitive salary and employee benefits Stability and ability to work autonomously Sound Good? Let s Talk! If you think you d be a great fit, we d love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Oct 24, 2025
Full time
1st/2nd Line IT Support Engineer Wirral (with travel in the North West to client sites as required) £28-32k plus competitive benefits Full-Time, Permanent-9am-5.30pm Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart who truly care about their staff with the autonomy for your voice to be heard. What You ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network rollouts Maintain accurate system documentation and client environment records Provide onboarding, training, and technical guidance to users What We re Looking For Previous experience in an IT support role (1st or 2nd line), preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server, Microsoft 365, and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business use (essential) Organised, proactive, and comfortable working independently or as part of a team Familiarity with IT ticketing systems and escalation procedures What s In It for You? A varied and rewarding role within a respected MSP Exposure to a wide range of IT environments and technologies Ongoing training and support Opportunities for progression and career development Competitive salary and employee benefits Stability and ability to work autonomously Sound Good? Let s Talk! If you think you d be a great fit, we d love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8) / Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits 37.5 Hours Per Week Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting more advanced software support enquiries and continuing to monitor progress to ensure a resolution is achieved + Assisting with software testing as required, prior to the release of new software versions + Assisting the company's Software Migration Team in the implementation of the software for new customers + Provide software support across a range of platforms including Windows Desktop, SQL Server, Android Mobile Application and Microsoft RDP/RD Web + Assisting the Support Manager in escalating complicated issues to the development team and keeping the customers informed of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting complex problems + Strong written and verbal communication skills + Ability to communicate effectively with technical and non-technical users + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct ad-hoc or exploratory testing + Self-motivated and able to learn/resolve new software and business processes in a prompt manner + Can-do attitude with a desire to learn new skills and technologies unique to the Vending industry Desirable skills: + Multilingual + Technical exposure of Microsoft SQL Server + Experience of AWS platforms + Experience of working within the Vending or Beverage Industry + Educated to A-Level standard or equivalent, English, Maths or IT Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background / Previous Roles May Include: 1st Line Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 24, 2025
Full time
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8) / Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits 37.5 Hours Per Week Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting more advanced software support enquiries and continuing to monitor progress to ensure a resolution is achieved + Assisting with software testing as required, prior to the release of new software versions + Assisting the company's Software Migration Team in the implementation of the software for new customers + Provide software support across a range of platforms including Windows Desktop, SQL Server, Android Mobile Application and Microsoft RDP/RD Web + Assisting the Support Manager in escalating complicated issues to the development team and keeping the customers informed of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting complex problems + Strong written and verbal communication skills + Ability to communicate effectively with technical and non-technical users + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct ad-hoc or exploratory testing + Self-motivated and able to learn/resolve new software and business processes in a prompt manner + Can-do attitude with a desire to learn new skills and technologies unique to the Vending industry Desirable skills: + Multilingual + Technical exposure of Microsoft SQL Server + Experience of AWS platforms + Experience of working within the Vending or Beverage Industry + Educated to A-Level standard or equivalent, English, Maths or IT Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background / Previous Roles May Include: 1st Line Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
S enior IT Support Engineer 6-Month Contract On-site Norwich 200- 250 per day (via Umbrella) We're looking for a Senior IT Support Engineer to join a leading organisation in Norwich on a 6-month contract. This role will be fully on-site, supporting large-scale device management, deployments, and infrastructure operations. Key Skills: Strong experience with SCCM and Intune for software deployment & device management Building and maintaining Gold Images, managing equipment stock, and resolving deployment issues Windows scripting (PowerShell preferred) Solid understanding of Active Directory, Group Policy, DHCP, DNS, and Anti-Virus Experience with Office 365, Teams, and Line of Business app deployment/patching Support across Windows, Android, and iOS platforms Knowledge of Wi-Fi technologies and hardware repairs (laptops/desktops) If you're an experienced engineer ready to hit the ground running in a hands-on, fast-paced environment - get in touch!
Oct 24, 2025
Contractor
S enior IT Support Engineer 6-Month Contract On-site Norwich 200- 250 per day (via Umbrella) We're looking for a Senior IT Support Engineer to join a leading organisation in Norwich on a 6-month contract. This role will be fully on-site, supporting large-scale device management, deployments, and infrastructure operations. Key Skills: Strong experience with SCCM and Intune for software deployment & device management Building and maintaining Gold Images, managing equipment stock, and resolving deployment issues Windows scripting (PowerShell preferred) Solid understanding of Active Directory, Group Policy, DHCP, DNS, and Anti-Virus Experience with Office 365, Teams, and Line of Business app deployment/patching Support across Windows, Android, and iOS platforms Knowledge of Wi-Fi technologies and hardware repairs (laptops/desktops) If you're an experienced engineer ready to hit the ground running in a hands-on, fast-paced environment - get in touch!
Infrastructure Engineer (Azure Virtual Desktop Specialist) On-site South Cambridge UK (British National - On site) - Will need to become Security Cleared Our client, is seeking an experienced Infrastructure Engineer with expertise in Azure Virtual Desktop (AVD) to join their team. This role offers an exciting opportunity to work on cutting-edge cloud infrastructure solutions, supporting the design, deployment, and maintenance of virtual desktop environments. Key Responsibilities: Design, implement, and manage Azure Virtual Desktop solutions for enterprise clients. Ensure optimal performance, scalability, and security of virtual desktop environments. Collaborate with internal teams to integrate AVD with existing IT infrastructure. Troubleshoot and resolve technical issues related to virtual desktops, networking, and cloud services. Develop and maintain documentation, best practices, and technical standards. Provide technical support and guidance to end-users and stakeholders. Key Skills & Experience: Proven experience as an Infrastructure Engineer , with a strong focus on Azure Virtual Desktop . Expertise in Microsoft Azure , including networking, identity management, and security best practices. Hands-on experience with Windows Virtual Desktop (WVD) , and application virtualization. Strong knowledge of Active Directory, Group Policy, and Intune . Experience with PowerShell scripting and automation for AVD deployments. Familiarity with cloud networking (VPNs, ExpressRoute, NSGs, etc.) . Excellent troubleshooting and problem-solving skills. Desirable Skills: Experience with Citrix or VMware Horizon . Knowledge of Zero Trust Security models . Microsoft Azure certifications (e.g., AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop ). Why Join? Work with a dynamic team on innovative cloud projects. Fantastic culture, benefits & future.
Oct 24, 2025
Full time
Infrastructure Engineer (Azure Virtual Desktop Specialist) On-site South Cambridge UK (British National - On site) - Will need to become Security Cleared Our client, is seeking an experienced Infrastructure Engineer with expertise in Azure Virtual Desktop (AVD) to join their team. This role offers an exciting opportunity to work on cutting-edge cloud infrastructure solutions, supporting the design, deployment, and maintenance of virtual desktop environments. Key Responsibilities: Design, implement, and manage Azure Virtual Desktop solutions for enterprise clients. Ensure optimal performance, scalability, and security of virtual desktop environments. Collaborate with internal teams to integrate AVD with existing IT infrastructure. Troubleshoot and resolve technical issues related to virtual desktops, networking, and cloud services. Develop and maintain documentation, best practices, and technical standards. Provide technical support and guidance to end-users and stakeholders. Key Skills & Experience: Proven experience as an Infrastructure Engineer , with a strong focus on Azure Virtual Desktop . Expertise in Microsoft Azure , including networking, identity management, and security best practices. Hands-on experience with Windows Virtual Desktop (WVD) , and application virtualization. Strong knowledge of Active Directory, Group Policy, and Intune . Experience with PowerShell scripting and automation for AVD deployments. Familiarity with cloud networking (VPNs, ExpressRoute, NSGs, etc.) . Excellent troubleshooting and problem-solving skills. Desirable Skills: Experience with Citrix or VMware Horizon . Knowledge of Zero Trust Security models . Microsoft Azure certifications (e.g., AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop ). Why Join? Work with a dynamic team on innovative cloud projects. Fantastic culture, benefits & future.
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
Oct 24, 2025
Full time
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
Oct 24, 2025
Full time
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
Oct 24, 2025
Full time
Based in North Wales, join a leading European manufacturing organisation renowned for innovative technologies and award-winning operations. Support IT infrastructure, develop bespoke software solutions, and help drive digital transformation initiatives. BASIC SALARY: £35,000 BENEFITS: Early finish on Friday's - c20 x Friday's off per year! Enhanced employer pension contributions Reduced gym memberships Health cash back scheme Employee assistance programme Subsidised on site canteen LOCATION: You'll be working from our office based in Wrexham. COMMUTABLE LOCATIONS: Wrexham, Chester, Deeside, Oswestry, Ellesmere, Whitchurch, Crewe, Shrewsbury, Mold, Rhyl, Market Drayton, Nantwich, Runcorn, Liverpool JOB DESCRIPTION: IT Engineer - Manufacturing This IT Engineer is a key role supporting the IT department in a leading manufacturing company. You will maintain IT infrastructure, provide support to local and remote users, and contribute to software development and digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: Provide IT support and day-to-day maintenance of systems for all users Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) Assist with software installation, network management, and IT security initiatives Develop IT solutions using languages such as PHP, Python, C#.net core, Laravel, and maintain databases (SQL Server & MySQL) Generate reports and maintain BI dashboards from company IT systems PERSON SPECIFICATION: IT Engineer - Manufacturing In order to be successful as our IT Engineer, you will have a passion for IT, problem solving and continuous learning, along with excellent communication skills and the ability to explain complex IT issues in simple terms. You will also: Have a HNC / HND or degree in IT, Software Development, or related field Be experienced in IT or software development roles Possess a strong understanding of IT infrastructure, network protocols, and IT security principle Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial machining centres. We have won awards for our carbon neutral recycling facilities in Europe. We invest in our staff and promote growth within our business. PROSPECTS: As an international business, we offer the opportunity to work across the globe and support progression within the company. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18291, Wallace Hind Selection
