Our client, a fast-scaling sports brand, undergoing significant digital transformation, are seeking a highly capable Site Migration Specialist to own and lead their e-commerce and business systems transformation. This is a far reaching and delivery focused role with several key projects including a migration from their existing ecommerce platform to Shopify click apply for full job details
Feb 27, 2026
Full time
Our client, a fast-scaling sports brand, undergoing significant digital transformation, are seeking a highly capable Site Migration Specialist to own and lead their e-commerce and business systems transformation. This is a far reaching and delivery focused role with several key projects including a migration from their existing ecommerce platform to Shopify click apply for full job details
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Feb 27, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Tired of work that just looks good? Ready to create integrated campaigns that move the needle ? We are partnering with a highly ambitious and commercially driven marketing agency based in Berkshire to find a Senior Creative Lead a unique leader who can blend bold, strategic thinking with exceptional hands-on craft. This is not a role for passive execution. You will be the engine of creative success, owning the end-to-end creative output, brand direction, and campaign activation across paid, owned, and earned channels for major client accounts. If you are a creative leader who thrives on setting direction, defending groundbreaking ideas, and rolling up your sleeves to ensure pixel-perfect delivery, this is your chance to shine. What You'll Be Doing: The Core Responsibilities As the Senior Creative Lead, you will be responsible for shaping compelling, integrated creative that drives measurable commercial impact. Own the Idea: Lead creative strategy and concepting from brief to launch, developing "big ideas" and creative platforms that translate audience insight into measurable business outcomes (Idea-to-Commerce thinking). Creative Governance & Excellence: Act as the ultimate approver, maintaining brand consistency, managing risk, and ensuring quality control across all assets (graphics, social, motion, presentations). The Client Champion: Build and present persuasive creative work to C-suite clients and new business prospects, confidently defending creative choices with strong business rationale. Hands-On Innovation: Stay ahead of the curve by surfacing cultural trends and championing innovative formats. You will be hands-on in the craft and expected to leverage proficiency in AI design tools (e.g., Midjourney, Adobe Firefly) to drive next-generation creative. Lead and Mentor: Provide hands-on leadership and mentoring to a multidisciplinary team (copywriters, designers, motion artists), fostering a high-performing creative culture. Process Architect: In collaboration with the CD, establish and enforce efficient, production-ready processes, including resource planning, scoping, and vendor management. Mentorship: Working with the Creative Director, to support with managing a team of creatives, and come up with ideation. Who We're Looking For: Your Creative Toolkit We need a proven leader who can balance artistic vision with commercial rigor 5+ years in a senior creative, design, or brand role within an agency or fast-paced in-house environment. Strong experience in video editing and motion design (After Effects, Premiere Pro) A strong portfolio demonstrating both conceptual genius and executional excellence across digital, social, and print. Expert-level craft in concepting, art direction, and copywriting , with proven experience directing shoots and overseeing post-production. Exceptional presenter and client handler, comfortable navigating complex stakeholder environments. Required Technical Proficiency: Expert in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and proficiency in leading AI design tools . A collaborative mindset and the ability to operate autonomously in a multi-account environment. Ready to Define the Future? This is an opportunity to join an agency where your ideas don't just look good they perform. If you are driven by the intersection of strategy and craft, and are ready for a leadership role based in the beautiful Berkshire area, apply today!
Feb 27, 2026
Full time
Tired of work that just looks good? Ready to create integrated campaigns that move the needle ? We are partnering with a highly ambitious and commercially driven marketing agency based in Berkshire to find a Senior Creative Lead a unique leader who can blend bold, strategic thinking with exceptional hands-on craft. This is not a role for passive execution. You will be the engine of creative success, owning the end-to-end creative output, brand direction, and campaign activation across paid, owned, and earned channels for major client accounts. If you are a creative leader who thrives on setting direction, defending groundbreaking ideas, and rolling up your sleeves to ensure pixel-perfect delivery, this is your chance to shine. What You'll Be Doing: The Core Responsibilities As the Senior Creative Lead, you will be responsible for shaping compelling, integrated creative that drives measurable commercial impact. Own the Idea: Lead creative strategy and concepting from brief to launch, developing "big ideas" and creative platforms that translate audience insight into measurable business outcomes (Idea-to-Commerce thinking). Creative Governance & Excellence: Act as the ultimate approver, maintaining brand consistency, managing risk, and ensuring quality control across all assets (graphics, social, motion, presentations). The Client Champion: Build and present persuasive creative work to C-suite clients and new business prospects, confidently defending creative choices with strong business rationale. Hands-On Innovation: Stay ahead of the curve by surfacing cultural trends and championing innovative formats. You will be hands-on in the craft and expected to leverage proficiency in AI design tools (e.g., Midjourney, Adobe Firefly) to drive next-generation creative. Lead and Mentor: Provide hands-on leadership and mentoring to a multidisciplinary team (copywriters, designers, motion artists), fostering a high-performing creative culture. Process Architect: In collaboration with the CD, establish and enforce efficient, production-ready processes, including resource planning, scoping, and vendor management. Mentorship: Working with the Creative Director, to support with managing a team of creatives, and come up with ideation. Who We're Looking For: Your Creative Toolkit We need a proven leader who can balance artistic vision with commercial rigor 5+ years in a senior creative, design, or brand role within an agency or fast-paced in-house environment. Strong experience in video editing and motion design (After Effects, Premiere Pro) A strong portfolio demonstrating both conceptual genius and executional excellence across digital, social, and print. Expert-level craft in concepting, art direction, and copywriting , with proven experience directing shoots and overseeing post-production. Exceptional presenter and client handler, comfortable navigating complex stakeholder environments. Required Technical Proficiency: Expert in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and proficiency in leading AI design tools . A collaborative mindset and the ability to operate autonomously in a multi-account environment. Ready to Define the Future? This is an opportunity to join an agency where your ideas don't just look good they perform. If you are driven by the intersection of strategy and craft, and are ready for a leadership role based in the beautiful Berkshire area, apply today!
Bathroom Bubbles is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. We are committed to providing exceptional customer service and to creating opportunities for our team members. We are seeking a high-energy, "Modern Manager" to lead our Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between our loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply To join a fantastic company To become part of a great team To showcase your knowledge and skill set
Feb 26, 2026
Full time
Bathroom Bubbles is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. We are committed to providing exceptional customer service and to creating opportunities for our team members. We are seeking a high-energy, "Modern Manager" to lead our Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between our loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply To join a fantastic company To become part of a great team To showcase your knowledge and skill set
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis' Hybrid Working Policy. About the role As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation's retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis's mission to end homelessness. You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis's retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness. About you We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability. You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you'll ensure Crisis's retail spaces are safe, inclusive, and welcoming for all. Above all, you'll share our commitment to ending homelessness and live our values - being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities. View the job pack on our website via the Apply button. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values , Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website ) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply' button to find out more and to apply. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. View the job pack on our website via the Apply button. Closing date: Sunday 12 April 2026 at 23:59 Interview format: Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions. Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email us and our Talent Acquisition team will contact you to discuss how we can help. For more information about our work please visit our website.
Feb 26, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis' Hybrid Working Policy. About the role As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation's retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis's mission to end homelessness. You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis's retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness. About you We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability. You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you'll ensure Crisis's retail spaces are safe, inclusive, and welcoming for all. Above all, you'll share our commitment to ending homelessness and live our values - being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities. View the job pack on our website via the Apply button. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values , Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website ) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply' button to find out more and to apply. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. View the job pack on our website via the Apply button. Closing date: Sunday 12 April 2026 at 23:59 Interview format: Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions. Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email us and our Talent Acquisition team will contact you to discuss how we can help. For more information about our work please visit our website.
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Job Description What will you be doing? Lead the Future of Commerce - We're Hiring a Business Director! Are you a strategic powerhouse who turns big ideas into measurable results? As our Commerce Business Director, you'll shape game-changing strategies for top clients, driving growth, optimising digital shelves, and elevating retail media like a pro. You'll be the senior voice clients trust, leading cross-team collaborations, solving complex challenges, and turning opportunities into scalable, revenue driving initiatives. From building client roadmaps to launching innovative solutions, you'll make an impact that really counts. If you thrive on strategy, love influencing at the highest level, and excel in a fast moving, dynamic environment, this is your stage. Unite teams, push boundaries, and leave a lasting mark on the commerce landscape. Ready to lead, inspire, and grow? Let's talk. Responsibilities Client Leadership & DeliveryRetain, grow, and guide named clients by recommending and implementing tailored commerce solutions. Act as the day to day senior point of contact, overseeing strategy execution, ensuring measurable impact, and delivering exceptional client experiences. Strategy & Solutions IntegrationCollaborate with Commerce Partners and internal teams to develop and execute comprehensive retail strategies. Integrate current and emerging solutions into client roadmaps, leveraging data, insights, and analytics to drive business outcomes. Growth & New Business DevelopmentIdentify opportunities to expand client relationships, contribute to new business pitches, and maintain robust growth pipelines. Set strategic milestones and revenue targets while ensuring profitability and adherence to pricing principles. Marketing & Thought LeadershipLead marketing initiatives such as case studies, research, expert content, and events. Promote team expertise internally and externally to strengthen the agency's market presence and client impact. Team Leadership & Talent DevelopmentFoster a collaborative, innovative culture, supporting the learning and development of colleagues. Lead recruitment, career planning, and performance initiatives to ensure the team is engaged, skilled, and delivering at its best. Operational Excellence & GovernanceEnsure smooth onboarding of new clients, maintain thorough records, manage financial processes, and follow internal charters and standards to guarantee seamless delivery of strategies and solutions. Qualifications What are we looking for? Demonstrable experience leading complex projects and / or client scopes to outperform revenue targets and deliver consistent growth. Extensive industry experience across the critical commerce levers e.g. Retail Media, Content, Data/Analytics, Shopper marketing/in store, brand marketing/sales/trade) in a brand, agency or at a retailer environment Excellent team management, with talent development experience across a range of levels and professional backgrounds Excellent communication skills (written and verbal) with demonstrable experience in owning senior client meetings/relationships Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 26, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Job Description What will you be doing? Lead the Future of Commerce - We're Hiring a Business Director! Are you a strategic powerhouse who turns big ideas into measurable results? As our Commerce Business Director, you'll shape game-changing strategies for top clients, driving growth, optimising digital shelves, and elevating retail media like a pro. You'll be the senior voice clients trust, leading cross-team collaborations, solving complex challenges, and turning opportunities into scalable, revenue driving initiatives. From building client roadmaps to launching innovative solutions, you'll make an impact that really counts. If you thrive on strategy, love influencing at the highest level, and excel in a fast moving, dynamic environment, this is your stage. Unite teams, push boundaries, and leave a lasting mark on the commerce landscape. Ready to lead, inspire, and grow? Let's talk. Responsibilities Client Leadership & DeliveryRetain, grow, and guide named clients by recommending and implementing tailored commerce solutions. Act as the day to day senior point of contact, overseeing strategy execution, ensuring measurable impact, and delivering exceptional client experiences. Strategy & Solutions IntegrationCollaborate with Commerce Partners and internal teams to develop and execute comprehensive retail strategies. Integrate current and emerging solutions into client roadmaps, leveraging data, insights, and analytics to drive business outcomes. Growth & New Business DevelopmentIdentify opportunities to expand client relationships, contribute to new business pitches, and maintain robust growth pipelines. Set strategic milestones and revenue targets while ensuring profitability and adherence to pricing principles. Marketing & Thought LeadershipLead marketing initiatives such as case studies, research, expert content, and events. Promote team expertise internally and externally to strengthen the agency's market presence and client impact. Team Leadership & Talent DevelopmentFoster a collaborative, innovative culture, supporting the learning and development of colleagues. Lead recruitment, career planning, and performance initiatives to ensure the team is engaged, skilled, and delivering at its best. Operational Excellence & GovernanceEnsure smooth onboarding of new clients, maintain thorough records, manage financial processes, and follow internal charters and standards to guarantee seamless delivery of strategies and solutions. Qualifications What are we looking for? Demonstrable experience leading complex projects and / or client scopes to outperform revenue targets and deliver consistent growth. Extensive industry experience across the critical commerce levers e.g. Retail Media, Content, Data/Analytics, Shopper marketing/in store, brand marketing/sales/trade) in a brand, agency or at a retailer environment Excellent team management, with talent development experience across a range of levels and professional backgrounds Excellent communication skills (written and verbal) with demonstrable experience in owning senior client meetings/relationships Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Get Staffed Online Recruitment Limited
Sidmouth, Devon
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
Feb 26, 2026
Full time
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one size fits all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Cult Beauty Who is Cult Beauty? Well, we're a beauty obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever lusted after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We're a close knit family that recognises that our collective and community are much more valuable than the sum of their parts. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Buyer at Cult Beauty? The Senior Buyer is responsible for leading on the product strategy for their brands and categories whilst delivering continued sales & profit growth. They will building strength in relationships with each partner, ensuring that our customer a re at the heart of every decision made within the buying team. Responsibilities: Collaborates with the Buying Director and other key stakeholders to plan, build and execute category strategies for sustainable growth and development of the business. Conducts strategy meetings with key accounts with plans to deliver. Supports management of the buying department, showcase leadership to deliver all key business objectives. Keeps up to date with industry/market trends and networking opportunities to help further build brand plans & relationships. Brand acquisition and developing new relationship, focusing on market specific opportunities in line with our internationalisation and growth plans. Developing & managing the Cult Beauty new brand strategy whilst leading the team to delivering this strategy. Brand Planning: Leading and developing brand relationships in line with company values to build a best in market joint business plan and achieve business benefits including market leading promotions, first to market launches, exclusives and investment into promotional & marketing support to maximise performance. Leveraging existing brand relationships to grow new business opportunities with a view to raise Cult Beauty's profile within the industry. Responsible for leading supplier negotiations to maximise margin/profit. Responsible for building, managing and delivering the buying budgets, providing a clear and structured rationale for how each budget is to be achieved given the agreed upon JBP and marketing exposure. Collaborating with all functions in the business to build an exciting and innovative calendar that launches new brands, promotions and events, ensuring the message is clear and concise across all channels. Partnering with the Merchandising team to accurately forecast business revenue and ensure optimum availability levels to deliver budget, reacting to international trading patterns as required. Forms & nurtures strategic brand relationships, building strength in relationships with all key brand partners to leverage investment opportunities, terms discussions and global networks. Continuous monitoring and review of business performance to analyse sales patterns, advises teams and ensures appropriate action is taken to unforeseen sales reactions. Overseas bi-annual strategy meetings with brands/team, devising clear agendas, objectives and working cross functionally beforehand to gather relevant information to prepare a presentation that crafts a meaningful story for each brand meeting and enables a best in class JBP. Monitors satisfaction with all brand partners to ensure best in class delivery. Reporting Takes responsibility for demand planning by brand alongside merch team to ensure every brand always has the stock needed to maximise budget performance. Develop and manage newness strategy - supports the team to and negotiates the right product and brand mix that underlines the Cult Beauty USP, reacting with agility to market trends and always staying one step ahead of our competitors, creating an unparalleled customer experience and maximise sales and profit to achieve KPI's. Manages brand P&L with a clear understanding/ownership of stock in trade, open to buy, aged and overstocks, territory participation, promotional funding, retroagreements and trading margin. Overseas business performance reporting to the wider business where needed. Uses commercial insights, trends and customer behaviours to create and adapt plans that both capitalise on opportunities and mitigate against potential risks. Considers the influence of macroeconomic trends. Team Development Develops skills of the team - identifies individual training needs as well as encourages effective teamwork, KPI's setting and communicating clear goals/targets. Motivates team - gives recognition and praise, goal setting, implementing incentives to drive performance within the team. Provides support to new team members - ensures a full induction is provided and support during the learning process. Leadership of the department - guiding on priorities, influencing, engaging and inspiring the team. Is a role model for providing a clear strategic direction for their team. KPI's Responsibility for building strength in key strategic brand relationships while delivering sales & profit growth. Brands Sales Growth Target(s): - achieving sales growth in line if not above of budget. Brands Gross Margin Target(s): - achieving sales growth at maintained margin. Securing commercial terms improvement across margin, payment terms, marketing investment and purchasing retro's where applicable. Delivery of a complete JBP that is built to deliver continuous sales growth to outperform previous year's performance. Team and business leadership / mentoring / goal setting. What skills and experience do I need for this role? Essential skills Prioritise, structure work & effectively manage time. Financial and analytical ability - ability to budget and review performance. Excellent communicator - able to give clarity and set direction. Commercial awareness of the beauty industry. Strong knowledge of your brand partners. Ability to form good working relationships with internal teams and external clients. Critical thinker and problem solving skills. Leadership. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. . click apply for full job details
Feb 26, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one size fits all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Cult Beauty Who is Cult Beauty? Well, we're a beauty obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever lusted after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We're a close knit family that recognises that our collective and community are much more valuable than the sum of their parts. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Buyer at Cult Beauty? The Senior Buyer is responsible for leading on the product strategy for their brands and categories whilst delivering continued sales & profit growth. They will building strength in relationships with each partner, ensuring that our customer a re at the heart of every decision made within the buying team. Responsibilities: Collaborates with the Buying Director and other key stakeholders to plan, build and execute category strategies for sustainable growth and development of the business. Conducts strategy meetings with key accounts with plans to deliver. Supports management of the buying department, showcase leadership to deliver all key business objectives. Keeps up to date with industry/market trends and networking opportunities to help further build brand plans & relationships. Brand acquisition and developing new relationship, focusing on market specific opportunities in line with our internationalisation and growth plans. Developing & managing the Cult Beauty new brand strategy whilst leading the team to delivering this strategy. Brand Planning: Leading and developing brand relationships in line with company values to build a best in market joint business plan and achieve business benefits including market leading promotions, first to market launches, exclusives and investment into promotional & marketing support to maximise performance. Leveraging existing brand relationships to grow new business opportunities with a view to raise Cult Beauty's profile within the industry. Responsible for leading supplier negotiations to maximise margin/profit. Responsible for building, managing and delivering the buying budgets, providing a clear and structured rationale for how each budget is to be achieved given the agreed upon JBP and marketing exposure. Collaborating with all functions in the business to build an exciting and innovative calendar that launches new brands, promotions and events, ensuring the message is clear and concise across all channels. Partnering with the Merchandising team to accurately forecast business revenue and ensure optimum availability levels to deliver budget, reacting to international trading patterns as required. Forms & nurtures strategic brand relationships, building strength in relationships with all key brand partners to leverage investment opportunities, terms discussions and global networks. Continuous monitoring and review of business performance to analyse sales patterns, advises teams and ensures appropriate action is taken to unforeseen sales reactions. Overseas bi-annual strategy meetings with brands/team, devising clear agendas, objectives and working cross functionally beforehand to gather relevant information to prepare a presentation that crafts a meaningful story for each brand meeting and enables a best in class JBP. Monitors satisfaction with all brand partners to ensure best in class delivery. Reporting Takes responsibility for demand planning by brand alongside merch team to ensure every brand always has the stock needed to maximise budget performance. Develop and manage newness strategy - supports the team to and negotiates the right product and brand mix that underlines the Cult Beauty USP, reacting with agility to market trends and always staying one step ahead of our competitors, creating an unparalleled customer experience and maximise sales and profit to achieve KPI's. Manages brand P&L with a clear understanding/ownership of stock in trade, open to buy, aged and overstocks, territory participation, promotional funding, retroagreements and trading margin. Overseas business performance reporting to the wider business where needed. Uses commercial insights, trends and customer behaviours to create and adapt plans that both capitalise on opportunities and mitigate against potential risks. Considers the influence of macroeconomic trends. Team Development Develops skills of the team - identifies individual training needs as well as encourages effective teamwork, KPI's setting and communicating clear goals/targets. Motivates team - gives recognition and praise, goal setting, implementing incentives to drive performance within the team. Provides support to new team members - ensures a full induction is provided and support during the learning process. Leadership of the department - guiding on priorities, influencing, engaging and inspiring the team. Is a role model for providing a clear strategic direction for their team. KPI's Responsibility for building strength in key strategic brand relationships while delivering sales & profit growth. Brands Sales Growth Target(s): - achieving sales growth in line if not above of budget. Brands Gross Margin Target(s): - achieving sales growth at maintained margin. Securing commercial terms improvement across margin, payment terms, marketing investment and purchasing retro's where applicable. Delivery of a complete JBP that is built to deliver continuous sales growth to outperform previous year's performance. Team and business leadership / mentoring / goal setting. What skills and experience do I need for this role? Essential skills Prioritise, structure work & effectively manage time. Financial and analytical ability - ability to budget and review performance. Excellent communicator - able to give clarity and set direction. Commercial awareness of the beauty industry. Strong knowledge of your brand partners. Ability to form good working relationships with internal teams and external clients. Critical thinker and problem solving skills. Leadership. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. . click apply for full job details
Head of Engineering Location: Ipswich (3 days onsite) Salary: £100,000 - £130,000 + benefits We are seeking a commercially minded, technology-driven Head of Engineering to lead and evolve our clients engineering function. This is a pivotal leadership role responsible for building and scaling their digital capability across bespoke software and E-commerce platforms. You will lead a team of 10-15 engineers and low-code developers, owning the digital budget and setting the technical direction. Working closely with the Head of Service and Infrastructure, you will ensure applications are delivered and operated effectively through strong DevOps principles. This role has significant scope: leading the full end-to-end E-commerce and digital engineering stack, with the opportunity to evolve the structure over time. Key Responsibilities Lead software engineering and low-code development across digital products and internal platforms Build, maintain and scale bespoke software solutions and E-commerce systems end-to-end Define and execute digital and engineering strategy aligned to business objectives Own and manage the digital team budget, ensuring strong commercial governance Partner with Service and Infrastructure leadership to embed DevOps practices and operational excellence Establish strong Agile product and delivery practices across the function Drive technology transformation and embed change operationally across the organisation Make pragmatic, scalable technology decisions Champion continuous improvement and innovation across the engineering function Experience & Background Proven experience standing up, reshaping or transforming a digital/engineering function Strong background within E-commerce environments (B2C or B2B) Solid hands-on software engineering foundation (prior development experience essential) Experience with Microsoft Azure and cloud-native architectures Demonstrable ownership of engineering budgets and supplier relationships Strong understanding of DevOps principles and running applications in production environments Leadership & Mindset Strong Agile product and delivery mindset Commercially aware understands cost drivers, ROI, supplier management and build vs buy trade-offs Innovation-aware - actively drives improvement rather than maintaining the status quo Focused on stable, maintainable engineering choices that scale effectively Comfortable operating strategically while remaining technically credible Able to build high-performing teams and develop future leaders within the function
Feb 25, 2026
Full time
Head of Engineering Location: Ipswich (3 days onsite) Salary: £100,000 - £130,000 + benefits We are seeking a commercially minded, technology-driven Head of Engineering to lead and evolve our clients engineering function. This is a pivotal leadership role responsible for building and scaling their digital capability across bespoke software and E-commerce platforms. You will lead a team of 10-15 engineers and low-code developers, owning the digital budget and setting the technical direction. Working closely with the Head of Service and Infrastructure, you will ensure applications are delivered and operated effectively through strong DevOps principles. This role has significant scope: leading the full end-to-end E-commerce and digital engineering stack, with the opportunity to evolve the structure over time. Key Responsibilities Lead software engineering and low-code development across digital products and internal platforms Build, maintain and scale bespoke software solutions and E-commerce systems end-to-end Define and execute digital and engineering strategy aligned to business objectives Own and manage the digital team budget, ensuring strong commercial governance Partner with Service and Infrastructure leadership to embed DevOps practices and operational excellence Establish strong Agile product and delivery practices across the function Drive technology transformation and embed change operationally across the organisation Make pragmatic, scalable technology decisions Champion continuous improvement and innovation across the engineering function Experience & Background Proven experience standing up, reshaping or transforming a digital/engineering function Strong background within E-commerce environments (B2C or B2B) Solid hands-on software engineering foundation (prior development experience essential) Experience with Microsoft Azure and cloud-native architectures Demonstrable ownership of engineering budgets and supplier relationships Strong understanding of DevOps principles and running applications in production environments Leadership & Mindset Strong Agile product and delivery mindset Commercially aware understands cost drivers, ROI, supplier management and build vs buy trade-offs Innovation-aware - actively drives improvement rather than maintaining the status quo Focused on stable, maintainable engineering choices that scale effectively Comfortable operating strategically while remaining technically credible Able to build high-performing teams and develop future leaders within the function
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
Feb 25, 2026
Full time
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the SEO Strategy and PR Lead and Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You'll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. You'll support our the SEO Strategy and PR Lead and Head of SEO and Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce. Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You'll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK's biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. You'll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality: Strategy - Doing what's best for our clients, showcasing the outputs and outcomes that will drive growth in organic search. Focus - Avoiding any distractions and focusing on the delivery of defined OKR's for organic growth. Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster. Quality - Delivering on time to the highest standards & expectations of our client portfolio Key Responsibilities Client Delivery Coordinate the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.) Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service Contribute to the development of our search strategy to maintain a competitive advantage in the industry Frameworks & Development Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS. Service Delivery Working alongside our Technical & Content teams, you help create a market-leading SEO function Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services Measure and demonstrate SEO ROI for your own and your teams client portfolio Contribute to new business development through thought leadership and strategic insights from the SEO team Key Contributions broken down Client Portfolio Relationship You'll manage a select client portfolio of premium clients including strategy coordination, client comms, reporting, meetings, and pitch activity. Portfolio Retention You'll contribute to client retention targets alongside the Content & Tech SEO teams, reporting to the SEO Strategy and PR Lead and Head of SEO. Maintain & Promote the highest standards of SEO Strategy is our UVP, our edge in the market; you'll uphold the highest standards in best practices, fundamentals, and implementation of our SEO strategy. Client Happiness Measured by Net Promoter Score (NPS), you'll utilise your relationships and client outputs to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; as our Strategy Director, you'll be responsible for generating the highest client satisfaction results. When NPS or CSAT scores are not as desired, appropriate action must be taken, leveraging your relationship and the work Visualsoft carries out Strive for client results You'll contribute to the innovation and change of the VS SEO Strategy, you'll be agile to changes in the market, and you'll work hard toimplement a consistent approach across the SEO Strategy team. You'll take full ownership and accountability for your results, implementing change where required to improve, and making refinements to suit different needs when needed. Control & own SEO strategy You'll help to curate the Visualsoft SEO Strategy in an ever-changingworld of organic search. You'll lead the standard on measuring & reporting for SEO, using a robust forecasting and planning framework to demonstrate growth & potential from Organic Search. You'll support our SEO Strategy and PR Lead, and Head of SEO on the development of strategic frameworks. You'll lead on external and internal communications for the VS SEO Strategy, alongside our Content & Technical services. You'll manage a suite of SEO Tools to help set objectives, achieve targets, and deliver quality for your client portfolio. Line management responsibilities Supporting performance & development - Holding regular 1-1s and formal reviews (probation, performance, and development), setting and aligning goals with business objectives, and ensuring everything is recorded in our HRIS, HiBob. Coaching & feedback - Providing constructive feedback, recognition, and guidance to encourage growth, high performance, and continuous improvement. Wellbeing & engagement - Actively managing team wellbeing, motivation, and engagement, while addressing any performance issues fairly and consistently in line with company policy. Values & culture - Driving collaboration, accountability, and embedding Visualsoft's company values and ways of working across your team. Essential Extensive, proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in ecommerce Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc. Desirable Ability to utilise APIs especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Experience Google platform competencies like Tag Manager, Data Studio, Local etc Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return . click apply for full job details
Feb 24, 2026
Full time
As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the SEO Strategy and PR Lead and Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You'll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. You'll support our the SEO Strategy and PR Lead and Head of SEO and Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce. Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You'll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK's biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. You'll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality: Strategy - Doing what's best for our clients, showcasing the outputs and outcomes that will drive growth in organic search. Focus - Avoiding any distractions and focusing on the delivery of defined OKR's for organic growth. Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster. Quality - Delivering on time to the highest standards & expectations of our client portfolio Key Responsibilities Client Delivery Coordinate the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.) Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service Contribute to the development of our search strategy to maintain a competitive advantage in the industry Frameworks & Development Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS. Service Delivery Working alongside our Technical & Content teams, you help create a market-leading SEO function Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services Measure and demonstrate SEO ROI for your own and your teams client portfolio Contribute to new business development through thought leadership and strategic insights from the SEO team Key Contributions broken down Client Portfolio Relationship You'll manage a select client portfolio of premium clients including strategy coordination, client comms, reporting, meetings, and pitch activity. Portfolio Retention You'll contribute to client retention targets alongside the Content & Tech SEO teams, reporting to the SEO Strategy and PR Lead and Head of SEO. Maintain & Promote the highest standards of SEO Strategy is our UVP, our edge in the market; you'll uphold the highest standards in best practices, fundamentals, and implementation of our SEO strategy. Client Happiness Measured by Net Promoter Score (NPS), you'll utilise your relationships and client outputs to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; as our Strategy Director, you'll be responsible for generating the highest client satisfaction results. When NPS or CSAT scores are not as desired, appropriate action must be taken, leveraging your relationship and the work Visualsoft carries out Strive for client results You'll contribute to the innovation and change of the VS SEO Strategy, you'll be agile to changes in the market, and you'll work hard toimplement a consistent approach across the SEO Strategy team. You'll take full ownership and accountability for your results, implementing change where required to improve, and making refinements to suit different needs when needed. Control & own SEO strategy You'll help to curate the Visualsoft SEO Strategy in an ever-changingworld of organic search. You'll lead the standard on measuring & reporting for SEO, using a robust forecasting and planning framework to demonstrate growth & potential from Organic Search. You'll support our SEO Strategy and PR Lead, and Head of SEO on the development of strategic frameworks. You'll lead on external and internal communications for the VS SEO Strategy, alongside our Content & Technical services. You'll manage a suite of SEO Tools to help set objectives, achieve targets, and deliver quality for your client portfolio. Line management responsibilities Supporting performance & development - Holding regular 1-1s and formal reviews (probation, performance, and development), setting and aligning goals with business objectives, and ensuring everything is recorded in our HRIS, HiBob. Coaching & feedback - Providing constructive feedback, recognition, and guidance to encourage growth, high performance, and continuous improvement. Wellbeing & engagement - Actively managing team wellbeing, motivation, and engagement, while addressing any performance issues fairly and consistently in line with company policy. Values & culture - Driving collaboration, accountability, and embedding Visualsoft's company values and ways of working across your team. Essential Extensive, proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in ecommerce Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc. Desirable Ability to utilise APIs especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Experience Google platform competencies like Tag Manager, Data Studio, Local etc Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return . click apply for full job details
Head of Marketing Multi-Brand Consumer Retailer (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Marketing to strengthen brand performance and support the next stage of growth. This role sits at the intersection of brand clarity and commercial delivery . The immediate priority is to establish clear brand pillars and reposition parts of the portfolio so they resonate more strongly with customers and perform more effectively across DTC ecommerce, wholesale and Amazon marketplace channels . This is a dual-track role requiring both strategic thinking and hands-on execution. It will suit someone used to operating in a resourceful, fast-moving scale-up environment , where marketing decisions are driven by impact and results rather than large budgets or layers of process. Working closely with founders and senior leadership, the Head of Marketing will shape how the brands are positioned, prioritised and activated, ensuring marketing activity supports both brand strength and measurable commercial growth. Key Responsibilities in the position of Head of Marketing: Lead a commercially driven marketing strategy across a portfolio of GM and FMCG brands Establish clear brand pillars, positioning and messaging , supporting a phased rebrand across the portfolio Ensure brand development translates into stronger sales performance across DTC, wholesale and Amazon Align marketing activity closely with trading priorities, product launches and channel growth opportunities Identify where clearer brand architecture and prioritisation can unlock revenue growth Deliver integrated marketing activity across digital, content, partnerships and channel marketing Work closely with ecommerce, marketplace, trading and product teams to maximise conversion and sell-through Manage agencies and partners pragmatically, focusing on efficiency and measurable return Build simple, scalable marketing processes that support growth without unnecessary complexity About you: Proven senior marketer within consumer products, GM, FMCG or multi-brand retail Strong track record of driving commercial brand growth in scale-up or entrepreneurial environments Examples working across DTC e-commerce, wholesale and marketplace channels (Amazon preferred) Comfortable leading brand repositioning or portfolio-level brand development Naturally hands on and pragmatic, able to balance strategy with execution Used to delivering impact in lean environments where budget discipline and prioritisation matter Commercially sharp, confident influencing founders and senior stakeholders What Success Looks Like Within 12 months, the Head of Marketing will have clarified the portfolio's brand pillars, delivered meaningful improvements in how the brands perform across DTC, wholesale and marketplace channels, and established a commercially effective marketing foundation to support continued growth. BH35312
Feb 24, 2026
Full time
Head of Marketing Multi-Brand Consumer Retailer (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Marketing to strengthen brand performance and support the next stage of growth. This role sits at the intersection of brand clarity and commercial delivery . The immediate priority is to establish clear brand pillars and reposition parts of the portfolio so they resonate more strongly with customers and perform more effectively across DTC ecommerce, wholesale and Amazon marketplace channels . This is a dual-track role requiring both strategic thinking and hands-on execution. It will suit someone used to operating in a resourceful, fast-moving scale-up environment , where marketing decisions are driven by impact and results rather than large budgets or layers of process. Working closely with founders and senior leadership, the Head of Marketing will shape how the brands are positioned, prioritised and activated, ensuring marketing activity supports both brand strength and measurable commercial growth. Key Responsibilities in the position of Head of Marketing: Lead a commercially driven marketing strategy across a portfolio of GM and FMCG brands Establish clear brand pillars, positioning and messaging , supporting a phased rebrand across the portfolio Ensure brand development translates into stronger sales performance across DTC, wholesale and Amazon Align marketing activity closely with trading priorities, product launches and channel growth opportunities Identify where clearer brand architecture and prioritisation can unlock revenue growth Deliver integrated marketing activity across digital, content, partnerships and channel marketing Work closely with ecommerce, marketplace, trading and product teams to maximise conversion and sell-through Manage agencies and partners pragmatically, focusing on efficiency and measurable return Build simple, scalable marketing processes that support growth without unnecessary complexity About you: Proven senior marketer within consumer products, GM, FMCG or multi-brand retail Strong track record of driving commercial brand growth in scale-up or entrepreneurial environments Examples working across DTC e-commerce, wholesale and marketplace channels (Amazon preferred) Comfortable leading brand repositioning or portfolio-level brand development Naturally hands on and pragmatic, able to balance strategy with execution Used to delivering impact in lean environments where budget discipline and prioritisation matter Commercially sharp, confident influencing founders and senior stakeholders What Success Looks Like Within 12 months, the Head of Marketing will have clarified the portfolio's brand pillars, delivered meaningful improvements in how the brands perform across DTC, wholesale and marketplace channels, and established a commercially effective marketing foundation to support continued growth. BH35312
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 23, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands-including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. About the Role: We're looking for a strategic, detail-oriented Senior Media Campaign & Distribution Manager to join our UK Media team and play a key role in delivering high-impact, multi-channel media campaigns across our owned brands. You'll be responsible for shaping and delivering our paid media, print publications, and partner-led campaigns, ensuring they drive meaningful reach, revenue, and audience engagement across the UK market. In this role, your work will directly impact media performance, commercial partnerships, and distribution effectiveness, helping connect audiences with unforgettable live entertainment experiences. You'll sit at the intersection of media strategy, campaign execution, and commercial reporting-bringing clarity, organisation, and insight to a complex media ecosystem. If you thrive in a fast-paced, cross-functional environment and are passionate about media, partnerships, and live entertainment, we'd love to hear from you. Please note: This is a full-time, 12-month fixed-term contract opportunity, and candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Campaign Execution & Performance Media campaigns across on-platform, OOH, digital, and print channels are delivered on time, on budget, and optimised using performance insights. Revenue & Partner Growth TTG media inventory is proactively promoted and sold, with strong partner relationships driving repeat bookings and incremental revenue. Financial Accuracy & Control Billing, invoicing, insertion orders, and budget tracking are consistently accurate, transparent, and well-documented. Publication & Distribution Excellence Print publications and guides are distributed effectively, with smooth asset trafficking, vendor coordination, and budget oversight. Cross-Team Impact Internal teams and external partners receive clear reporting, compelling narratives, and reliable operational support that enables smarter decision-making. What You'll Do: Own end-to-end media campaign execution across on-platform, OOH, digital, and print channels, ensuring smooth scheduling, trafficking, and creative approvals that drive strong results. Develop and maintain partner relationships with agencies, commercial partners, hotels, and restaurants to secure impactful digital and print placements. Promote and sell TTG media inventory, including ownership of London Theatre Magazine and Guides, supporting broader media sales and partnership initiatives. Produce clear post-campaign reporting and media decks, translating performance data into actionable insights and optimisation recommendations. Manage financial operations, including billing, invoicing, insertion orders, and maintaining accurate UK media trackers to support budget control and reporting. Oversee publications and distribution, managing ad trafficking, asset delivery, vendor relationships (printers, mailing houses, designers), LT subscription service and overall budget oversight. Support Travel Network initiatives, including coordinating TTG's presence at trade events and providing marketing assets for travel trade programs and exhibitions. We're Looking for Someone With: 5-7 years of experience in media planning, campaign management, and distribution, ideally within entertainment, travel, or cultural sectors. Strong analytical and project management skills, with confidence managing multiple campaigns, partners, and deadlines simultaneously. Experience with budget oversight and financial processes, including invoicing, reporting, and media tracking. Excellent communication and relationship-building skills, comfortable working with both internal stakeholders and external partners. Proficiency in media tools, CRM systems, Google Workspace, and Microsoft Office. A proactive, commercially minded approach with a genuine passion for live entertainment and audience engagement. Good To Know: Hybrid work environment (blend of in-office and at-home days) Up to 4 weeks per year of flexible 'work from anywhere' Generous pension match Access to a bespoke Pension scheme Complimentary tickets to shows and events Employee Assistance Programme Access to a corporate rate Vitality PMI plan Healthcare cash plan Season Ticket loans Birthday off Three months of fully paid Parental Leave Employee Charity Donation Matching Annual Professional Development Budget Cycle to work scheme Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, click here.
Feb 23, 2026
Full time
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands-including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. About the Role: We're looking for a strategic, detail-oriented Senior Media Campaign & Distribution Manager to join our UK Media team and play a key role in delivering high-impact, multi-channel media campaigns across our owned brands. You'll be responsible for shaping and delivering our paid media, print publications, and partner-led campaigns, ensuring they drive meaningful reach, revenue, and audience engagement across the UK market. In this role, your work will directly impact media performance, commercial partnerships, and distribution effectiveness, helping connect audiences with unforgettable live entertainment experiences. You'll sit at the intersection of media strategy, campaign execution, and commercial reporting-bringing clarity, organisation, and insight to a complex media ecosystem. If you thrive in a fast-paced, cross-functional environment and are passionate about media, partnerships, and live entertainment, we'd love to hear from you. Please note: This is a full-time, 12-month fixed-term contract opportunity, and candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Campaign Execution & Performance Media campaigns across on-platform, OOH, digital, and print channels are delivered on time, on budget, and optimised using performance insights. Revenue & Partner Growth TTG media inventory is proactively promoted and sold, with strong partner relationships driving repeat bookings and incremental revenue. Financial Accuracy & Control Billing, invoicing, insertion orders, and budget tracking are consistently accurate, transparent, and well-documented. Publication & Distribution Excellence Print publications and guides are distributed effectively, with smooth asset trafficking, vendor coordination, and budget oversight. Cross-Team Impact Internal teams and external partners receive clear reporting, compelling narratives, and reliable operational support that enables smarter decision-making. What You'll Do: Own end-to-end media campaign execution across on-platform, OOH, digital, and print channels, ensuring smooth scheduling, trafficking, and creative approvals that drive strong results. Develop and maintain partner relationships with agencies, commercial partners, hotels, and restaurants to secure impactful digital and print placements. Promote and sell TTG media inventory, including ownership of London Theatre Magazine and Guides, supporting broader media sales and partnership initiatives. Produce clear post-campaign reporting and media decks, translating performance data into actionable insights and optimisation recommendations. Manage financial operations, including billing, invoicing, insertion orders, and maintaining accurate UK media trackers to support budget control and reporting. Oversee publications and distribution, managing ad trafficking, asset delivery, vendor relationships (printers, mailing houses, designers), LT subscription service and overall budget oversight. Support Travel Network initiatives, including coordinating TTG's presence at trade events and providing marketing assets for travel trade programs and exhibitions. We're Looking for Someone With: 5-7 years of experience in media planning, campaign management, and distribution, ideally within entertainment, travel, or cultural sectors. Strong analytical and project management skills, with confidence managing multiple campaigns, partners, and deadlines simultaneously. Experience with budget oversight and financial processes, including invoicing, reporting, and media tracking. Excellent communication and relationship-building skills, comfortable working with both internal stakeholders and external partners. Proficiency in media tools, CRM systems, Google Workspace, and Microsoft Office. A proactive, commercially minded approach with a genuine passion for live entertainment and audience engagement. Good To Know: Hybrid work environment (blend of in-office and at-home days) Up to 4 weeks per year of flexible 'work from anywhere' Generous pension match Access to a bespoke Pension scheme Complimentary tickets to shows and events Employee Assistance Programme Access to a corporate rate Vitality PMI plan Healthcare cash plan Season Ticket loans Birthday off Three months of fully paid Parental Leave Employee Charity Donation Matching Annual Professional Development Budget Cycle to work scheme Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, click here.
General Manager Warehousing Retail Doncaster c 80k Are you a hands-on operations leader who thrives in fast-paced, seasonal retail environments? We're partnering with a growingretailer to appoint an experienced General Manager to lead their high-volume DC operation. This is a pivotal leadership role responsible for ensuring the seamless, safe and cost-effective movement of products, to both retail stores and e-commerce customers. The Role As General Manager, you will take full ownership of day-to-day operations, ensuring accuracy, efficiency and service excellence across all warehouse activities. You will be responsible for: Overseeing all DC operations: goods-in, storage, stock control, picking, dispatch and returns Managing seasonal peaks Leading stock accuracy across a diverse and complex SKU profile Delivering B2B store replenishment and B2C e-commerce fulfilment in line with SLAs Driving continuous improvement across warehouse layout, racking and operational flow Managing third-party carriers to ensure timely, damage-free delivery Upholding robust HSE standards Analysing KPIs and operational data to drive performance and cost efficiencies Collaborating closely with buying, merchandising and retail teams to optimise forecasting and space planning Supporting automation, digital transformation and sustainability initiatives Leadership & Culture You'll lead and develop a team of warehouse managers, supervisors and operatives, fostering a culture built on: Safety first Operational excellence Accountability and ownership Continuous improvement This is a highly visible role requiring strong communication skills and the ability to influence cross-functionally. What We're Looking For Proven experience in warehouse or distribution management within retail or 3PL Proven leadership of medium-to-large teams in high-volume environments Strong WMS and inventory management expertise Deep understanding of health & safety, compliance and stock accuracy Budget ownership and cost control experience Experience managing seasonal volatility and changing customer demands Why This Role? Opportunity to shape and improve a large-scale DC operation Key leadership position within a growing retail business Significant exposure to senior stakeholders Real scope to drive automation, efficiency and operational strategy If you're an operational leader who enjoys balancing strategic oversight with hands-on execution and you thrive in seasonal retail environments, we'd love to have a confidential conversation. BH35329
Feb 23, 2026
Full time
General Manager Warehousing Retail Doncaster c 80k Are you a hands-on operations leader who thrives in fast-paced, seasonal retail environments? We're partnering with a growingretailer to appoint an experienced General Manager to lead their high-volume DC operation. This is a pivotal leadership role responsible for ensuring the seamless, safe and cost-effective movement of products, to both retail stores and e-commerce customers. The Role As General Manager, you will take full ownership of day-to-day operations, ensuring accuracy, efficiency and service excellence across all warehouse activities. You will be responsible for: Overseeing all DC operations: goods-in, storage, stock control, picking, dispatch and returns Managing seasonal peaks Leading stock accuracy across a diverse and complex SKU profile Delivering B2B store replenishment and B2C e-commerce fulfilment in line with SLAs Driving continuous improvement across warehouse layout, racking and operational flow Managing third-party carriers to ensure timely, damage-free delivery Upholding robust HSE standards Analysing KPIs and operational data to drive performance and cost efficiencies Collaborating closely with buying, merchandising and retail teams to optimise forecasting and space planning Supporting automation, digital transformation and sustainability initiatives Leadership & Culture You'll lead and develop a team of warehouse managers, supervisors and operatives, fostering a culture built on: Safety first Operational excellence Accountability and ownership Continuous improvement This is a highly visible role requiring strong communication skills and the ability to influence cross-functionally. What We're Looking For Proven experience in warehouse or distribution management within retail or 3PL Proven leadership of medium-to-large teams in high-volume environments Strong WMS and inventory management expertise Deep understanding of health & safety, compliance and stock accuracy Budget ownership and cost control experience Experience managing seasonal volatility and changing customer demands Why This Role? Opportunity to shape and improve a large-scale DC operation Key leadership position within a growing retail business Significant exposure to senior stakeholders Real scope to drive automation, efficiency and operational strategy If you're an operational leader who enjoys balancing strategic oversight with hands-on execution and you thrive in seasonal retail environments, we'd love to have a confidential conversation. BH35329
Company Description Performics UK is the performance marketing arm of Publicis Media, committed to exceeding business goals by blending Data, Tech, Ops, and Talent to accelerate performance impact daily. With over two decades of experience, we harness technology and innovation to generate and convert consumer demand across search, social, display, and commerce channels. Embracing a deep understanding of consumer intent and behaviour, we thrive on data-driven insights, guiding our planning and optimisation processes through rapid trials, real-time enhancements, and intelligent analytics. As the world's first Performance Orchestration agency, we have a proven track record of driving performance impact across diverse sectors and markets, leveraging our industry expertise to innovate and transform swiftly. Performics is dedicated to delivering award-winning results and empowering all Publicis Media UK clients. Winner of PMW's Performance Marketing Agency of the Year 2023 & 2024! Overview The Team & What You'll do You will be part of a broader media team which plans and activates across 100 markets on social and search (including YouTube) channels for a large luxury client. The role sits withing a central Data and Ops team, interfacing with channel activation and strategy teams for the client. The Data and Operations Director will be providing delivery of solutions for data and operations efficiency. You will be key in delivering automated processes and reporting to the team, following the lead of the Head of Data and Operations. This role will be supported by a Junior Analyst. Responsibilities Key Responsibilities Work closely with Search, Social and Project Management teams to identify new opportunities to improve process delivery and quality output Work with the broader team to develop monitoring of processes and performance Be responsible for the Data and Operations deliverables and comms with the other parts of the team Thrive in a fast-paced and deadline-driven environment by managing multiple projects and work streams Coordinate data integration projects by merging multiple data sources into day to day reporting Manage one direct report Qualifications What are we looking for? A curious and passionate degree-educated individual Extensive experience with paid digital media Proven knowledge of scripting solutions (JS, Python, SQL) Background in media performance reporting and optimization Extensive knowledge of project management streams and platforms (Trello, Asana, Monday ) In-depth experience analysing and interpreting data from media sources such as ad servers, web analytics, social media platforms, and DSPs Understanding of data applications and offerings in the industry Strong oral and written communication skillsExcellent attention to detail Experience with automation tools Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 23, 2026
Full time
Company Description Performics UK is the performance marketing arm of Publicis Media, committed to exceeding business goals by blending Data, Tech, Ops, and Talent to accelerate performance impact daily. With over two decades of experience, we harness technology and innovation to generate and convert consumer demand across search, social, display, and commerce channels. Embracing a deep understanding of consumer intent and behaviour, we thrive on data-driven insights, guiding our planning and optimisation processes through rapid trials, real-time enhancements, and intelligent analytics. As the world's first Performance Orchestration agency, we have a proven track record of driving performance impact across diverse sectors and markets, leveraging our industry expertise to innovate and transform swiftly. Performics is dedicated to delivering award-winning results and empowering all Publicis Media UK clients. Winner of PMW's Performance Marketing Agency of the Year 2023 & 2024! Overview The Team & What You'll do You will be part of a broader media team which plans and activates across 100 markets on social and search (including YouTube) channels for a large luxury client. The role sits withing a central Data and Ops team, interfacing with channel activation and strategy teams for the client. The Data and Operations Director will be providing delivery of solutions for data and operations efficiency. You will be key in delivering automated processes and reporting to the team, following the lead of the Head of Data and Operations. This role will be supported by a Junior Analyst. Responsibilities Key Responsibilities Work closely with Search, Social and Project Management teams to identify new opportunities to improve process delivery and quality output Work with the broader team to develop monitoring of processes and performance Be responsible for the Data and Operations deliverables and comms with the other parts of the team Thrive in a fast-paced and deadline-driven environment by managing multiple projects and work streams Coordinate data integration projects by merging multiple data sources into day to day reporting Manage one direct report Qualifications What are we looking for? A curious and passionate degree-educated individual Extensive experience with paid digital media Proven knowledge of scripting solutions (JS, Python, SQL) Background in media performance reporting and optimization Extensive knowledge of project management streams and platforms (Trello, Asana, Monday ) In-depth experience analysing and interpreting data from media sources such as ad servers, web analytics, social media platforms, and DSPs Understanding of data applications and offerings in the industry Strong oral and written communication skillsExcellent attention to detail Experience with automation tools Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 23, 2026
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Manpower are currently seeking an interim Artwork Production Specialist to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment. The position is based at Blackfriars on London's Victoria Embankment, just a short walk from Blackfriars tube. This is a full-time temporary role to last until the end of September 2026 requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The APS requires to drive the efficiency along the design and artwork chain within the artwork projects they manage. They should drive this efficiency with the focus on the cooperation with Unilever internal functions. Therefore, the APS must have a certain experience in deploying this artwork expert role within Unilever, being able to independently closely work together with the Unilever functions who deliver the artwork data input. The primary purpose of this position is to manage the creation and approval of packaging artwork from design lock, through to commercially reproducible mechanical artwork and separations which are handed over to the printer in a timely manner. This person will be responsible for initiating and managing projects using the artwork management system and also working within a multifunctional and sometimes multinational project team to deliver projects on time, in full. The position must interface with internal teams (such as Marketing, R&D, Supply Chain, Quality, e-Commerce) who provide master design files and pack content, and also external partners (print management agencies, design agencies, printers, etc) who deliver the work in the form of mechanical artwork, pack image albums and printed packaging. As technical experts, they will provide expertise and input into the design, artwork and print phases of the project to ensure that the right levels of approval integrity, brand quality and consistency are maintained throughout the artwork process and supplier printing process. There is also a responsibility to manage the creation of digital pack images and hero images for various channels and touchpoints internally and externally in an ever more digital and connected world. Key Responsibilities Be the owner of the artwork process, roles and responsibilities and being able to translate how to fit this into the innovation project management process to deliver projects on time and in full. Be the Artwork Business Partner for the Business, Brand DNA & guidelines and plans, priorities and volume per year. Managing stakeholders within the cross functional teams within the artwork projects the APS works on Collaborate with marketing and design agencies at the design phase, providing expert guidance and technical inputs to ensure that the design is technically printable before the artwork is routed for internal approval. Set-up and run pre-production meetings bringing together design agencies, print management agencies, printers and internal stakeholders to ensure that quality and consistency is maintained from artwork to print phase of the process Ensure that master design files are created according to prescribed toolbox specifications and handed over to the print management agencies correctly, and that the printed artwork matches the design requirements, Work with marketing to ensure visibility on artwork cost and spend, and that the printed packaging is optimized for cost e.g. print process, number of colours etc Take accountability for delivery of mechanical artwork and separation files to printers, proactively manage issues if/as they arise. Create and manage projects in the internal artwork management system BLUE adhering to Unilever's defined artwork process. Manage the delivery of digital pack images following Artwork Excellence process, to the right quality and on time. Manage internal and external stakeholder expectations for your tasks relating to status, timings and technical expertise. Ensure that the print management agency follows the approved rate cards and service level agreements, and that responsible procurement and payment procedures are followed, in line with company policy. Approve color reliable proofs on behalf of marketing to ensure that the proof meets marketing's expectations. Sourcing of printer specifications and align them to the defined processes and ways of working. Approve color standards (1st press pass) if not covered by the print management agency and distribute to the relevant parties if required. Key Requirements Experience in artwork management or a similar role, which may include: print production, print management, graphic design, packaging development and or supply management, etc. Good project management skills as dealing with global projects, covers communication, stakeholder management and tracking of project. Understands design elements of artwork and can advise and suggest to both marketing and agency (should approach differently, use different colours etc.) Ability to coordinate multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time. Ability to work through multi-cultural environment and people/partners in many different countries. Can manage artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently. Can work with a process and online system that requires discipline from others Ability to manage the external vendor's compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country Can influence the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI's and ways of working within the team. Can function as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Challenges Coordinating multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time Work through multi-cultural environment and people / partners in many different countries. Managing artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently. Working with a process and online system that requires discipline from others Managing the external vendor's compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country Influencing the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI's and ways of working within the team. Functioning as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Manage and report on print management agencies performance based on Unilever evaluation criteria. Scope The scope of the role covers adaptive design, artwork, print management and digital image creation responsibilities. This position can be responsible for several brands and categories at the same time. This may be across market clusters or countries. There is no central time zone and therefore the position may have to work in several different environments. The individual must also coordinate multiple external vendors, also possibly within other time zones. This will require interaction with many departments to manage all projects as per the artwork process. Key Competencies Strong communication skills Ability to build collaborative relationships Hold people accountable Good organizational awareness Strong at influencing Negotiating skills Business Partner mindset (not Customer Service) Key General Skills Strong Project Management Highly computer-literate Fluent English Intercultural Awareness Additional Information Blackfriars working environment: Iconic location on the Victoria embankment, modern working environment Short walk from Blackfriars station Staff shop discounted products Free tea & coffee facilities Onsite Deli and a restaurant open for breakfast and lunch Gym is available for use subscription required.
Feb 23, 2026
Seasonal
Manpower are currently seeking an interim Artwork Production Specialist to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment. The position is based at Blackfriars on London's Victoria Embankment, just a short walk from Blackfriars tube. This is a full-time temporary role to last until the end of September 2026 requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The APS requires to drive the efficiency along the design and artwork chain within the artwork projects they manage. They should drive this efficiency with the focus on the cooperation with Unilever internal functions. Therefore, the APS must have a certain experience in deploying this artwork expert role within Unilever, being able to independently closely work together with the Unilever functions who deliver the artwork data input. The primary purpose of this position is to manage the creation and approval of packaging artwork from design lock, through to commercially reproducible mechanical artwork and separations which are handed over to the printer in a timely manner. This person will be responsible for initiating and managing projects using the artwork management system and also working within a multifunctional and sometimes multinational project team to deliver projects on time, in full. The position must interface with internal teams (such as Marketing, R&D, Supply Chain, Quality, e-Commerce) who provide master design files and pack content, and also external partners (print management agencies, design agencies, printers, etc) who deliver the work in the form of mechanical artwork, pack image albums and printed packaging. As technical experts, they will provide expertise and input into the design, artwork and print phases of the project to ensure that the right levels of approval integrity, brand quality and consistency are maintained throughout the artwork process and supplier printing process. There is also a responsibility to manage the creation of digital pack images and hero images for various channels and touchpoints internally and externally in an ever more digital and connected world. Key Responsibilities Be the owner of the artwork process, roles and responsibilities and being able to translate how to fit this into the innovation project management process to deliver projects on time and in full. Be the Artwork Business Partner for the Business, Brand DNA & guidelines and plans, priorities and volume per year. Managing stakeholders within the cross functional teams within the artwork projects the APS works on Collaborate with marketing and design agencies at the design phase, providing expert guidance and technical inputs to ensure that the design is technically printable before the artwork is routed for internal approval. Set-up and run pre-production meetings bringing together design agencies, print management agencies, printers and internal stakeholders to ensure that quality and consistency is maintained from artwork to print phase of the process Ensure that master design files are created according to prescribed toolbox specifications and handed over to the print management agencies correctly, and that the printed artwork matches the design requirements, Work with marketing to ensure visibility on artwork cost and spend, and that the printed packaging is optimized for cost e.g. print process, number of colours etc Take accountability for delivery of mechanical artwork and separation files to printers, proactively manage issues if/as they arise. Create and manage projects in the internal artwork management system BLUE adhering to Unilever's defined artwork process. Manage the delivery of digital pack images following Artwork Excellence process, to the right quality and on time. Manage internal and external stakeholder expectations for your tasks relating to status, timings and technical expertise. Ensure that the print management agency follows the approved rate cards and service level agreements, and that responsible procurement and payment procedures are followed, in line with company policy. Approve color reliable proofs on behalf of marketing to ensure that the proof meets marketing's expectations. Sourcing of printer specifications and align them to the defined processes and ways of working. Approve color standards (1st press pass) if not covered by the print management agency and distribute to the relevant parties if required. Key Requirements Experience in artwork management or a similar role, which may include: print production, print management, graphic design, packaging development and or supply management, etc. Good project management skills as dealing with global projects, covers communication, stakeholder management and tracking of project. Understands design elements of artwork and can advise and suggest to both marketing and agency (should approach differently, use different colours etc.) Ability to coordinate multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time. Ability to work through multi-cultural environment and people/partners in many different countries. Can manage artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently. Can work with a process and online system that requires discipline from others Ability to manage the external vendor's compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country Can influence the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI's and ways of working within the team. Can function as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Challenges Coordinating multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time Work through multi-cultural environment and people / partners in many different countries. Managing artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently. Working with a process and online system that requires discipline from others Managing the external vendor's compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country Influencing the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI's and ways of working within the team. Functioning as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Manage and report on print management agencies performance based on Unilever evaluation criteria. Scope The scope of the role covers adaptive design, artwork, print management and digital image creation responsibilities. This position can be responsible for several brands and categories at the same time. This may be across market clusters or countries. There is no central time zone and therefore the position may have to work in several different environments. The individual must also coordinate multiple external vendors, also possibly within other time zones. This will require interaction with many departments to manage all projects as per the artwork process. Key Competencies Strong communication skills Ability to build collaborative relationships Hold people accountable Good organizational awareness Strong at influencing Negotiating skills Business Partner mindset (not Customer Service) Key General Skills Strong Project Management Highly computer-literate Fluent English Intercultural Awareness Additional Information Blackfriars working environment: Iconic location on the Victoria embankment, modern working environment Short walk from Blackfriars station Staff shop discounted products Free tea & coffee facilities Onsite Deli and a restaurant open for breakfast and lunch Gym is available for use subscription required.
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 22, 2026
Full time
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Head of Merchandising LIVERPOOL Rapidly Growing Brand Autonomy No Red Tape International Expansion We are partnering with a rapidly growing British athleisure brand to appoint a commercially driven Head of Merchandising to lead and shape its direct-to-consumer performance across e-commerce and an expanding retail store portfolio. This is a pivotal leadership role for an experienced merchandising professional who thrives in a fast-paced, high-growth environment and enjoys combining strategic planning with hands-on delivery. You will lead a small but high-performing team, owning the merchandising planning framework and ensuring product and stock strategies drive profitable growth across all D2C channels. The Role Reporting into senior leadership, you will be responsible for setting and executing the merchandising strategy across digital and retail. You will oversee planning, forecasting and trading activity, ensuring the right product is in the right place at the right time - maximising sales, margin and stock efficiency. Key responsibilities include: Owning and evolving the merchandising planning process across D2C channels Leading the WSSI and open-to-buy processes, ensuring robust forecasting and stock control Delivering clear, data-led trading insights and actionable recommendations Managing and developing a small merchandising team, fostering strong commercial capability Partnering cross-functionally with buying, e-commerce, retail and finance teams Supporting range planning and lifecycle management to optimise performance Driving continuous improvement in reporting, systems and planning discipline About You: You are a commercially astute merchandising leader with strong analytical capability and a proactive, solutions-focused mindset. You are equally comfortable setting strategy and rolling up your sleeves to deliver results. You will bring: Significant merchandising experience within a D2C-led retail or consumer brand Strong technical expertise in WSSI, open-to-buy and forecasting methodologies Excellent analytical skills with the ability to translate data into commercial action Proven experience leading and developing teams Strong stakeholder management and cross-functional collaboration skills A growth mindset and comfort operating in a fast-scaling business Why Apply? This is an opportunity to play a defining role in the next phase of growth for an ambitious and well-funded brand. You will have real ownership, visibility and the chance to shape how merchandising supports a rapidly expanding omnichannel business. If you are an experienced merchandising leader ready to make a meaningful impact, we would love to hear from you. BH35517
Feb 22, 2026
Full time
Head of Merchandising LIVERPOOL Rapidly Growing Brand Autonomy No Red Tape International Expansion We are partnering with a rapidly growing British athleisure brand to appoint a commercially driven Head of Merchandising to lead and shape its direct-to-consumer performance across e-commerce and an expanding retail store portfolio. This is a pivotal leadership role for an experienced merchandising professional who thrives in a fast-paced, high-growth environment and enjoys combining strategic planning with hands-on delivery. You will lead a small but high-performing team, owning the merchandising planning framework and ensuring product and stock strategies drive profitable growth across all D2C channels. The Role Reporting into senior leadership, you will be responsible for setting and executing the merchandising strategy across digital and retail. You will oversee planning, forecasting and trading activity, ensuring the right product is in the right place at the right time - maximising sales, margin and stock efficiency. Key responsibilities include: Owning and evolving the merchandising planning process across D2C channels Leading the WSSI and open-to-buy processes, ensuring robust forecasting and stock control Delivering clear, data-led trading insights and actionable recommendations Managing and developing a small merchandising team, fostering strong commercial capability Partnering cross-functionally with buying, e-commerce, retail and finance teams Supporting range planning and lifecycle management to optimise performance Driving continuous improvement in reporting, systems and planning discipline About You: You are a commercially astute merchandising leader with strong analytical capability and a proactive, solutions-focused mindset. You are equally comfortable setting strategy and rolling up your sleeves to deliver results. You will bring: Significant merchandising experience within a D2C-led retail or consumer brand Strong technical expertise in WSSI, open-to-buy and forecasting methodologies Excellent analytical skills with the ability to translate data into commercial action Proven experience leading and developing teams Strong stakeholder management and cross-functional collaboration skills A growth mindset and comfort operating in a fast-scaling business Why Apply? This is an opportunity to play a defining role in the next phase of growth for an ambitious and well-funded brand. You will have real ownership, visibility and the chance to shape how merchandising supports a rapidly expanding omnichannel business. If you are an experienced merchandising leader ready to make a meaningful impact, we would love to hear from you. BH35517
