A national not for profit crime prevention organisation is seeking a Development Officer to support the growth and influence of a recognised police backed security and design initiative. Working in partnership with police services, government and industry, the organisation delivers programmes that reduce crime, improve safety and shape standards across the built environment and security sector. This is a permanent, home based role offering the opportunity to work at a national level with a wide range of stakeholders while contributing to meaningful public interest outcomes. The role Reporting to a national manager, the Development Officer will be responsible for securing new organisational membership and supporting existing members against recognised security and design standards. The role plays a key part in achieving annual growth targets and ensuring consistent, professional representation of the initiative across policing, government and industry forums. The position combines business development, technical advisory work and stakeholder engagement. It involves guiding organisations through licensing and accreditation processes, delivering technical presentations and contributing to projects that strengthen the visibility and impact of crime prevention standards. You will also support wider activity including legislative engagement, content development for digital platforms and collaboration with marketing and communications colleagues. Accurate management of CRM data and reporting against agreed performance measures is a core part of the role. Key responsibilities Secure new membership from organisations that meet recognised security and design standards while retaining and supporting existing members Guide prospective members through licensing and accreditation processes to successful completion Support organisations in identifying and achieving appropriate technical standards Provide ongoing advice on third party testing, certification and compliance Promote the inclusion of security and crime prevention standards within planning and legislative frameworks Deliver technical and professional presentations to police, government and industry audiences Represent the initiative at exhibitions, events and stakeholder meetings in the UK and Europe Contribute content to digital platforms and support marketing and awareness activity Maintain accurate records and reporting through Salesforce Build and sustain relationships with certification bodies, standards organisations, industry groups and academic partners Support brand protection and correct use of trademarks Contribute to wider crime prevention initiatives and specific project work as required About you You will bring strong knowledge of security standards and crime prevention through design alongside the confidence to engage credibly with senior stakeholders. You will be comfortable working independently, managing priorities and delivering against targets in a national role. Essential experience and attributes include: Strong technical knowledge of recognised crime prevention and security initiatives Experience of certification, standards and assessment processes Confident communication, presentation and negotiation skills Ability to work autonomously with resilience and adaptability Good working knowledge of Microsoft Word, Excel and PowerPoint Experience of using Salesforce or similar CRM systems Understanding of technical standards such as PAS 24, LPS 1175, STS 202 and related building and security standards Commitment to organisational values including professionalism, integrity, collaboration and respect Demonstrated commitment to equity, diversity, inclusion and belonging Location and package Home based Monday to Friday, 36 hours per week Salary 44,000 to 49,000 This is a permanent role. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You are free to resubmit your CV or details in the future, and we shall assess your suitability then.
Feb 04, 2026
Full time
A national not for profit crime prevention organisation is seeking a Development Officer to support the growth and influence of a recognised police backed security and design initiative. Working in partnership with police services, government and industry, the organisation delivers programmes that reduce crime, improve safety and shape standards across the built environment and security sector. This is a permanent, home based role offering the opportunity to work at a national level with a wide range of stakeholders while contributing to meaningful public interest outcomes. The role Reporting to a national manager, the Development Officer will be responsible for securing new organisational membership and supporting existing members against recognised security and design standards. The role plays a key part in achieving annual growth targets and ensuring consistent, professional representation of the initiative across policing, government and industry forums. The position combines business development, technical advisory work and stakeholder engagement. It involves guiding organisations through licensing and accreditation processes, delivering technical presentations and contributing to projects that strengthen the visibility and impact of crime prevention standards. You will also support wider activity including legislative engagement, content development for digital platforms and collaboration with marketing and communications colleagues. Accurate management of CRM data and reporting against agreed performance measures is a core part of the role. Key responsibilities Secure new membership from organisations that meet recognised security and design standards while retaining and supporting existing members Guide prospective members through licensing and accreditation processes to successful completion Support organisations in identifying and achieving appropriate technical standards Provide ongoing advice on third party testing, certification and compliance Promote the inclusion of security and crime prevention standards within planning and legislative frameworks Deliver technical and professional presentations to police, government and industry audiences Represent the initiative at exhibitions, events and stakeholder meetings in the UK and Europe Contribute content to digital platforms and support marketing and awareness activity Maintain accurate records and reporting through Salesforce Build and sustain relationships with certification bodies, standards organisations, industry groups and academic partners Support brand protection and correct use of trademarks Contribute to wider crime prevention initiatives and specific project work as required About you You will bring strong knowledge of security standards and crime prevention through design alongside the confidence to engage credibly with senior stakeholders. You will be comfortable working independently, managing priorities and delivering against targets in a national role. Essential experience and attributes include: Strong technical knowledge of recognised crime prevention and security initiatives Experience of certification, standards and assessment processes Confident communication, presentation and negotiation skills Ability to work autonomously with resilience and adaptability Good working knowledge of Microsoft Word, Excel and PowerPoint Experience of using Salesforce or similar CRM systems Understanding of technical standards such as PAS 24, LPS 1175, STS 202 and related building and security standards Commitment to organisational values including professionalism, integrity, collaboration and respect Demonstrated commitment to equity, diversity, inclusion and belonging Location and package Home based Monday to Friday, 36 hours per week Salary 44,000 to 49,000 This is a permanent role. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You are free to resubmit your CV or details in the future, and we shall assess your suitability then.
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details
Feb 04, 2026
Full time
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details
Are you passionate about making a real difference in people's lives by preventing and relieving homelessness? We are looking for a dedicated and knowledgeable Homelessness & Housing Solutions Officer to join a Housing Services team within a dynamic and forward-thinking local authority in Worcestershire. This role plays a vital part in delivering a customer-focused and legally compliant service that helps some of the most vulnerable members of our community. About the Role As a Homelessness & Housing Solutions Officer, you will be the first point of contact for residents in housing crisis. You will provide tailored advice and assistance under the Housing Act 1996 (Parts VI & VII), the Homelessness Reduction Act 2017, and other related legislation. You will help residents explore their housing options and work proactively to prevent homelessness wherever possible. You will be working in a hybrid capacity, with a requirement to attend the office at least 2 days per week, where you'll provide face-to-face support to clients, work collaboratively with colleagues, and participate in rota-based triage and duty systems. Key Responsibilities Provide high-quality, customer-centred housing advice and support with a focus on prevention and early intervention. Act as the central contact for all homelessness and housing solutions enquiries. Deliver advice in line with current legislation, case law, and statutory guidance. Operate telephone and face-to-face triage services on a rota basis, including managing emergency homelessness presentations. Manage and maintain applications, including advice on housing register eligibility and banding. Support the procurement and placement of temporary accommodation when required. Promote digital self-service, providing guidance and encouragement to service users. Maintain accurate records and support service performance monitoring and reporting. Assist with service development initiatives, including landlord engagement, digital transformation, and policy reviews. Ensure compliance with safeguarding, financial regulations, data protection, and risk management protocols. What We're Looking For Experience working within Homelessness and Housing Solutions, ideally in a local authority or similar setting. A strong working knowledge of relevant housing legislation including the Homelessness Reduction Act 2017 and the Housing Act 1996 (Parts VI & VII). Demonstrated ability to deliver person-centred, legally compliant advice to individuals in housing need. Strong communication, interpersonal and problem-solving skills with the ability to handle sensitive and complex situations. Confident in working independently and managing a varied workload in a fast-paced environment. Proficient in IT systems and able to learn new digital platforms, including housing management systems. A collaborative approach, with a commitment to continuous improvement, partnership working, and excellent customer service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 04, 2026
Contractor
Are you passionate about making a real difference in people's lives by preventing and relieving homelessness? We are looking for a dedicated and knowledgeable Homelessness & Housing Solutions Officer to join a Housing Services team within a dynamic and forward-thinking local authority in Worcestershire. This role plays a vital part in delivering a customer-focused and legally compliant service that helps some of the most vulnerable members of our community. About the Role As a Homelessness & Housing Solutions Officer, you will be the first point of contact for residents in housing crisis. You will provide tailored advice and assistance under the Housing Act 1996 (Parts VI & VII), the Homelessness Reduction Act 2017, and other related legislation. You will help residents explore their housing options and work proactively to prevent homelessness wherever possible. You will be working in a hybrid capacity, with a requirement to attend the office at least 2 days per week, where you'll provide face-to-face support to clients, work collaboratively with colleagues, and participate in rota-based triage and duty systems. Key Responsibilities Provide high-quality, customer-centred housing advice and support with a focus on prevention and early intervention. Act as the central contact for all homelessness and housing solutions enquiries. Deliver advice in line with current legislation, case law, and statutory guidance. Operate telephone and face-to-face triage services on a rota basis, including managing emergency homelessness presentations. Manage and maintain applications, including advice on housing register eligibility and banding. Support the procurement and placement of temporary accommodation when required. Promote digital self-service, providing guidance and encouragement to service users. Maintain accurate records and support service performance monitoring and reporting. Assist with service development initiatives, including landlord engagement, digital transformation, and policy reviews. Ensure compliance with safeguarding, financial regulations, data protection, and risk management protocols. What We're Looking For Experience working within Homelessness and Housing Solutions, ideally in a local authority or similar setting. A strong working knowledge of relevant housing legislation including the Homelessness Reduction Act 2017 and the Housing Act 1996 (Parts VI & VII). Demonstrated ability to deliver person-centred, legally compliant advice to individuals in housing need. Strong communication, interpersonal and problem-solving skills with the ability to handle sensitive and complex situations. Confident in working independently and managing a varied workload in a fast-paced environment. Proficient in IT systems and able to learn new digital platforms, including housing management systems. A collaborative approach, with a commitment to continuous improvement, partnership working, and excellent customer service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful. This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April. The Charity You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits. The Role Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will: Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving. Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams. Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages. Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement. The Candidate Proven experience in legacy giving and individual giving environments. Ability to analyse and report on marketing effectiveness, sharing insights with teams. Experience in managing finance and budgeting for fundraising activities. Demonstrable ability to write engaging copy for different audiences across varied communication channels. Ideally previous line management experience. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Feb 04, 2026
Full time
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful. This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April. The Charity You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits. The Role Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will: Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving. Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams. Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages. Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement. The Candidate Proven experience in legacy giving and individual giving environments. Ability to analyse and report on marketing effectiveness, sharing insights with teams. Experience in managing finance and budgeting for fundraising activities. Demonstrable ability to write engaging copy for different audiences across varied communication channels. Ideally previous line management experience. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Harris Hill Charity Recruitment Specialists
Bristol, Gloucestershire
Temporary Supporter Care Officer Rate: £14.40 per hour Contract: Temporary - 1st to 31st March Location: Bristol (hybrid - approx. 2 days per week in the Bristol hub, remainder home-based) We're working with a well-established national charity to recruit a Temporary Supporter Care Officer to support their Fundraising and Supporter Engagement team during a busy period. This is a great opportunity for someone with strong customer service or supporter care experience who enjoys being the first point of contact and delivering a warm, efficient experience to supporters. The role Reporting to the Supporter Care Manager , you'll provide excellent supporter care alongside administrative and customer service support across the Fundraising and Supporter Engagement function. Key responsibilities Acting as first point of contact for supporter enquiries via phone, email and social media Delivering high-quality customer service and stewardship in all interactions Liaising with colleagues across the organisation to ensure enquiries receive accurate and informative responses Updating the fundraising CRM (Donorflex) with accurate supporter details, donations, Gift Aid and communication preferences Ensuring donations are processed and banked promptly, maintaining accurate records for reconciliation with Finance Thanking donors for their support, including phone conversations that enhance supporter engagement and experience Managing legacy notifications and in-memory gifts, including ongoing stewardship where appropriate Providing customer service for e-commerce activity, including order queries and phone orders Handling complaints in line with organisational procedures Supporting Individual Giving, E-Commerce, Philanthropy and Partnerships teams with projects as required Ensuring compliance with fundraising regulations and data protection legislation About you You'll bring experience from a customer service or supporter care environment and enjoy working collaboratively across teams. Essential experience: Handling enquiries via phone, email and digital channels Complaint handling and resolution Building effective working relationships with internal stakeholders Knowledge: Understanding of GDPR and fundraising regulations (or the ability to pick this up quickly) An interest in the mission and values of the charity sector Skills:
Feb 03, 2026
Full time
Temporary Supporter Care Officer Rate: £14.40 per hour Contract: Temporary - 1st to 31st March Location: Bristol (hybrid - approx. 2 days per week in the Bristol hub, remainder home-based) We're working with a well-established national charity to recruit a Temporary Supporter Care Officer to support their Fundraising and Supporter Engagement team during a busy period. This is a great opportunity for someone with strong customer service or supporter care experience who enjoys being the first point of contact and delivering a warm, efficient experience to supporters. The role Reporting to the Supporter Care Manager , you'll provide excellent supporter care alongside administrative and customer service support across the Fundraising and Supporter Engagement function. Key responsibilities Acting as first point of contact for supporter enquiries via phone, email and social media Delivering high-quality customer service and stewardship in all interactions Liaising with colleagues across the organisation to ensure enquiries receive accurate and informative responses Updating the fundraising CRM (Donorflex) with accurate supporter details, donations, Gift Aid and communication preferences Ensuring donations are processed and banked promptly, maintaining accurate records for reconciliation with Finance Thanking donors for their support, including phone conversations that enhance supporter engagement and experience Managing legacy notifications and in-memory gifts, including ongoing stewardship where appropriate Providing customer service for e-commerce activity, including order queries and phone orders Handling complaints in line with organisational procedures Supporting Individual Giving, E-Commerce, Philanthropy and Partnerships teams with projects as required Ensuring compliance with fundraising regulations and data protection legislation About you You'll bring experience from a customer service or supporter care environment and enjoy working collaboratively across teams. Essential experience: Handling enquiries via phone, email and digital channels Complaint handling and resolution Building effective working relationships with internal stakeholders Knowledge: Understanding of GDPR and fundraising regulations (or the ability to pick this up quickly) An interest in the mission and values of the charity sector Skills:
Resident Liaison Officer Contract: 12 months Location : Warwick, UK (on-site) Role type : Full time Company's overview: EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary We are looking for an experienced Resident Liaison Officer / Customer Liaison professional who can act as the key point of contact between residents, site teams, and clients during live projects. To deliver exemplary customer care and communication throughout the delivery of a project. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&S policies. What You'll Do Act as the main point of contact for residents, delivering clear and timely communication in line with the Resident Engagement Strategy. Carry out all pre-entry induction visits and maintain regular resident contact throughout the programme of works. Keep residents fully informed, resolve issues promptly, and escalate concerns to the Site Manager where required. Identify and report safeguarding concerns in line with agreed procedures. Manage customer queries and complaints professionally, ensuring accurate recording, follow-up, and resolution. Capture customer satisfaction through mandatory feedback calls and maintain relevant trackers and records. Work collaboratively with clients, site teams, and stakeholders to maintain positive working relationships. Attend site, project, and team meetings as required. Support community engagement, social value initiatives, and provide resident handover packs where applicable. Ensure compliance with health & safety, lone working policies, company procedures, and mandatory training requirements. Take responsibility for personal and public safety and support the development of new team members. About You Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook & Teams/SharePoint). Good administration skills with the ability to coordinate numerous tasks during the working day. Competent, clear and concise writer Strong presentation skills Ability to work on own initiative Knowledge of decarbonisation retrofit works and the associated requirements/processes Hold a full clean driving license with the ability to travel to various locations in the region (you will get reimbursed for the travel) Previous liaison officer experience What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 03, 2026
Contractor
Resident Liaison Officer Contract: 12 months Location : Warwick, UK (on-site) Role type : Full time Company's overview: EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary We are looking for an experienced Resident Liaison Officer / Customer Liaison professional who can act as the key point of contact between residents, site teams, and clients during live projects. To deliver exemplary customer care and communication throughout the delivery of a project. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&S policies. What You'll Do Act as the main point of contact for residents, delivering clear and timely communication in line with the Resident Engagement Strategy. Carry out all pre-entry induction visits and maintain regular resident contact throughout the programme of works. Keep residents fully informed, resolve issues promptly, and escalate concerns to the Site Manager where required. Identify and report safeguarding concerns in line with agreed procedures. Manage customer queries and complaints professionally, ensuring accurate recording, follow-up, and resolution. Capture customer satisfaction through mandatory feedback calls and maintain relevant trackers and records. Work collaboratively with clients, site teams, and stakeholders to maintain positive working relationships. Attend site, project, and team meetings as required. Support community engagement, social value initiatives, and provide resident handover packs where applicable. Ensure compliance with health & safety, lone working policies, company procedures, and mandatory training requirements. Take responsibility for personal and public safety and support the development of new team members. About You Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook & Teams/SharePoint). Good administration skills with the ability to coordinate numerous tasks during the working day. Competent, clear and concise writer Strong presentation skills Ability to work on own initiative Knowledge of decarbonisation retrofit works and the associated requirements/processes Hold a full clean driving license with the ability to travel to various locations in the region (you will get reimbursed for the travel) Previous liaison officer experience What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Feb 03, 2026
Full time
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Resident Liaison Officer Hammersmith SHDF Retrofit Project Social Housing Planned Maintenance £22.57 per hour Are you an experienced Resident Liaison Officer (RLO) looking for a long-term role on a high-profile project We are seeking a proactive RLO to join a leading contractor delivering SHDF (Social Housing Decarbonisation Fund) works across Hammersmith . This is a vital role helping residents navigate energy-efficiency upgrades, including external wall insulation, solar panels, and new heating systems. THE OFFER Pay Rate: £22.57 per hour Contract Type: Ongoing Temporary (Long-term project) Location: Hammersmith (Site-based across the borough) Sector: Social Housing / Net Zero & Retrofit Hours: Monday Friday, 8:00 am 5:00 pm Vehicle Requirement: MUST drive and have access to your own vehicle (Mileage expensed during the temporary period). THE ROLE As the RLO , you will be the primary link between the site production team and the residents. SHDF works are intensive and require a high level of "hand-holding" to ensure residents understand the benefits and processes of the retrofit works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to explain the scope of works (insulation, solar, heating upgrades). Access Management: Coordinate and secure access to properties, ensuring the program of works remains on schedule. Technical Communication: Translate technical "Decarbonisation" jargon into easy-to-understand information for residents. Conflict Resolution: Handle resident queries, complaints, and anxieties professionally, ensuring a "Right First Time" experience. Documentation: Keep detailed records of resident interactions, site photos, and signed-off satisfaction surveys via digital systems. Community Liaison: Attend resident meetings and coffee mornings to provide project updates. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO (Resident Liaison Officer) or TLO (Tenant Liaison Officer) within the Social Housing sector. Sector Knowledge: Experience with Planned Works (Kitchens & Bathrooms) is good, but experience with External Refurbishment or Retrofit schemes is highly desirable. Transport: A full UK Driving Licence and access to your own vehicle for daily site travel across Hammersmith is essential . Soft Skills: Exceptional empathy, patience, and the ability to manage difficult conversations with diverse residents. IT Literacy: Proficient in using Microsoft Office and digital handheld devices for reporting. If you are a resident-focused professional with a car and want to be part of the "Green Revolution" in social housing, apply now with your updated CV.
Feb 03, 2026
Full time
Resident Liaison Officer Hammersmith SHDF Retrofit Project Social Housing Planned Maintenance £22.57 per hour Are you an experienced Resident Liaison Officer (RLO) looking for a long-term role on a high-profile project We are seeking a proactive RLO to join a leading contractor delivering SHDF (Social Housing Decarbonisation Fund) works across Hammersmith . This is a vital role helping residents navigate energy-efficiency upgrades, including external wall insulation, solar panels, and new heating systems. THE OFFER Pay Rate: £22.57 per hour Contract Type: Ongoing Temporary (Long-term project) Location: Hammersmith (Site-based across the borough) Sector: Social Housing / Net Zero & Retrofit Hours: Monday Friday, 8:00 am 5:00 pm Vehicle Requirement: MUST drive and have access to your own vehicle (Mileage expensed during the temporary period). THE ROLE As the RLO , you will be the primary link between the site production team and the residents. SHDF works are intensive and require a high level of "hand-holding" to ensure residents understand the benefits and processes of the retrofit works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to explain the scope of works (insulation, solar, heating upgrades). Access Management: Coordinate and secure access to properties, ensuring the program of works remains on schedule. Technical Communication: Translate technical "Decarbonisation" jargon into easy-to-understand information for residents. Conflict Resolution: Handle resident queries, complaints, and anxieties professionally, ensuring a "Right First Time" experience. Documentation: Keep detailed records of resident interactions, site photos, and signed-off satisfaction surveys via digital systems. Community Liaison: Attend resident meetings and coffee mornings to provide project updates. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO (Resident Liaison Officer) or TLO (Tenant Liaison Officer) within the Social Housing sector. Sector Knowledge: Experience with Planned Works (Kitchens & Bathrooms) is good, but experience with External Refurbishment or Retrofit schemes is highly desirable. Transport: A full UK Driving Licence and access to your own vehicle for daily site travel across Hammersmith is essential . Soft Skills: Exceptional empathy, patience, and the ability to manage difficult conversations with diverse residents. IT Literacy: Proficient in using Microsoft Office and digital handheld devices for reporting. If you are a resident-focused professional with a car and want to be part of the "Green Revolution" in social housing, apply now with your updated CV.
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 03, 2026
Contractor
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Role: Communications and Stakeholder Officer Contract Length: 6 months with possible extension. Location: - Bristol - 3 Glass Wharf CURRENTLY 1 day p/week in Bristol (Tuesday) - remaining from home BUT candidates will be expected to attend 3 days p/week as a minimum expectation should it change Security Clearance: Must have active SC at time of approval Minimum Requirement: We are looking for a proactive communicator with an eye for detail and a willingness to support high-profile projects. Your key responsibilities will include: ? Support the planning and delivery of communication activities across different departments to ensure coordinated and effective messaging for the transformation programme. ? Assist in building and maintaining strong relationships with stakeholders across government departments and external organisations. ? Support the organisation and delivery of internal events, such as Business Unit Engagement sessions, including logistical arrangements and material preparation. ? Draft, edit, and proofread high-quality communication materials, including briefings, newsletters, presentations, and website content, ensuring clarity, accessibility, and alignment with programme messaging. ? Actively participate in drop-in and information sessions, providing information to colleagues and gathering feedback. ? Support the development and delivery of training sessions for colleagues on new systems or processes. ? Help maintain communication schedules and stakeholder contact lists. ? Undertake research and gather insights to inform communication approaches. Essential criteria: ? Strong written and verbal communication skills, with a proven ability to convey information clearly and concisely to diverse audiences. ? Experience in drafting engaging content for various communication channels (eg, newsletters, Intranet articles, presentations). ? Ability to work effectively as part of a team, demonstrating strong interpersonal skills and a collaborative approach. ? Proven organisational skills, with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment. ? A proactive approach to problem-solving and a willingness to learn and adapt. Desirable criteria: ? Experience in supporting communications or engagement activities within a complex organisation. ? Familiarity with digital communication tools and platforms. ? Previous experience working in a government or public sector environment, particularly within technology or change programmes. ? An understanding of basic principles of knowledge and information management.
Feb 03, 2026
Contractor
Role: Communications and Stakeholder Officer Contract Length: 6 months with possible extension. Location: - Bristol - 3 Glass Wharf CURRENTLY 1 day p/week in Bristol (Tuesday) - remaining from home BUT candidates will be expected to attend 3 days p/week as a minimum expectation should it change Security Clearance: Must have active SC at time of approval Minimum Requirement: We are looking for a proactive communicator with an eye for detail and a willingness to support high-profile projects. Your key responsibilities will include: ? Support the planning and delivery of communication activities across different departments to ensure coordinated and effective messaging for the transformation programme. ? Assist in building and maintaining strong relationships with stakeholders across government departments and external organisations. ? Support the organisation and delivery of internal events, such as Business Unit Engagement sessions, including logistical arrangements and material preparation. ? Draft, edit, and proofread high-quality communication materials, including briefings, newsletters, presentations, and website content, ensuring clarity, accessibility, and alignment with programme messaging. ? Actively participate in drop-in and information sessions, providing information to colleagues and gathering feedback. ? Support the development and delivery of training sessions for colleagues on new systems or processes. ? Help maintain communication schedules and stakeholder contact lists. ? Undertake research and gather insights to inform communication approaches. Essential criteria: ? Strong written and verbal communication skills, with a proven ability to convey information clearly and concisely to diverse audiences. ? Experience in drafting engaging content for various communication channels (eg, newsletters, Intranet articles, presentations). ? Ability to work effectively as part of a team, demonstrating strong interpersonal skills and a collaborative approach. ? Proven organisational skills, with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment. ? A proactive approach to problem-solving and a willingness to learn and adapt. Desirable criteria: ? Experience in supporting communications or engagement activities within a complex organisation. ? Familiarity with digital communication tools and platforms. ? Previous experience working in a government or public sector environment, particularly within technology or change programmes. ? An understanding of basic principles of knowledge and information management.
Location: London (Hybrid) Salary: £35,000 - £38,000 per annum Contract: Full-time, permanent (35 hours per week) Closing date: Tuesday 24 February About St John International St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide. As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission. About the Role We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network. Working closely with the Fundraising Director, you will oversee day to day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high value fundraising. Key Responsibilities CRM Management & Development Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon). Ensure data accuracy, consistency and compliance with data protection standards. Build donor segmentation, pipelines and automated journeys to improve retention and engagement. Produce regular insight reports, dashboards and monthly financial tracking. Work with the Digital Officer to drive system improvements and train colleagues in CRM use. Donor Stewardship & Fundraising Support Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting. Steward donors giving up to £5,000, nurturing long term relationships. Support the delivery of digital, regular giving and peer to peer fundraising campaigns. Develop donor journeys that build loyalty to the St John mission. Collaborate with Communications to share compelling stories of impact. Prospect Research & Reporting Research and profile new donors, trusts and partners across the global St John network. Provide monthly income and pledge tracking reports. Manage the fundraising pipeline, forecasting income and identifying growth opportunities. Prepare briefings and reports to support high value donor engagement. Donor Growth & Global Engagement Develop strategies to grow the donor base, with a focus on gifts under £5,000. Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters. Evaluate campaign performance and recommend improvements. Support for High Value Fundraising Provide data insights, research and CRM support for major donor cultivation. Prepare donor histories and background briefings for senior fundraising activity. Ensure the CRM effectively supports high value relationship management. Person Specification Essential At least 3 years experience in fundraising, CRM management or donor development. Proven experience managing a fundraising CRM (Salesforce, Beacon or similar). Strong analytical and reporting skills, with the ability to translate data into insight. Understanding of donor care and stewardship principles. Experience cultivating and securing gifts from individual donors. Excellent written and verbal communication skills with a donor centred approach. Highly organised, detail focused and confident managing multiple priorities. Collaborative, proactive and committed to St John s humanitarian mission. Desirable Experience in an international NGO or federated charity. Knowledge of GDPR and data protection best practice. Familiarity with digital fundraising tools and online giving platforms. Experience supporting or coordinating fundraising events St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
Feb 03, 2026
Full time
Location: London (Hybrid) Salary: £35,000 - £38,000 per annum Contract: Full-time, permanent (35 hours per week) Closing date: Tuesday 24 February About St John International St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide. As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission. About the Role We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network. Working closely with the Fundraising Director, you will oversee day to day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high value fundraising. Key Responsibilities CRM Management & Development Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon). Ensure data accuracy, consistency and compliance with data protection standards. Build donor segmentation, pipelines and automated journeys to improve retention and engagement. Produce regular insight reports, dashboards and monthly financial tracking. Work with the Digital Officer to drive system improvements and train colleagues in CRM use. Donor Stewardship & Fundraising Support Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting. Steward donors giving up to £5,000, nurturing long term relationships. Support the delivery of digital, regular giving and peer to peer fundraising campaigns. Develop donor journeys that build loyalty to the St John mission. Collaborate with Communications to share compelling stories of impact. Prospect Research & Reporting Research and profile new donors, trusts and partners across the global St John network. Provide monthly income and pledge tracking reports. Manage the fundraising pipeline, forecasting income and identifying growth opportunities. Prepare briefings and reports to support high value donor engagement. Donor Growth & Global Engagement Develop strategies to grow the donor base, with a focus on gifts under £5,000. Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters. Evaluate campaign performance and recommend improvements. Support for High Value Fundraising Provide data insights, research and CRM support for major donor cultivation. Prepare donor histories and background briefings for senior fundraising activity. Ensure the CRM effectively supports high value relationship management. Person Specification Essential At least 3 years experience in fundraising, CRM management or donor development. Proven experience managing a fundraising CRM (Salesforce, Beacon or similar). Strong analytical and reporting skills, with the ability to translate data into insight. Understanding of donor care and stewardship principles. Experience cultivating and securing gifts from individual donors. Excellent written and verbal communication skills with a donor centred approach. Highly organised, detail focused and confident managing multiple priorities. Collaborative, proactive and committed to St John s humanitarian mission. Desirable Experience in an international NGO or federated charity. Knowledge of GDPR and data protection best practice. Familiarity with digital fundraising tools and online giving platforms. Experience supporting or coordinating fundraising events St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
Are you looking to develop a career in Regular Giving at a prestigious organisation? The Regular & Digital Giving Officer role is your opportunity to be a part of a dynamic and innovative team and to take our programme to the next level. We are keen to explore ways to grow our programme via crowdfunding, giving days, and by developing a mid-level/leadership giving programme. Our Regular and Digital Giving Officer will play an important role in scoping, piloting, evaluating, and establishing these new strands of income generation. DARO (University of Birmingham's Development and Alumni Office) exists to support our academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign, and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.
Feb 03, 2026
Full time
Are you looking to develop a career in Regular Giving at a prestigious organisation? The Regular & Digital Giving Officer role is your opportunity to be a part of a dynamic and innovative team and to take our programme to the next level. We are keen to explore ways to grow our programme via crowdfunding, giving days, and by developing a mid-level/leadership giving programme. Our Regular and Digital Giving Officer will play an important role in scoping, piloting, evaluating, and establishing these new strands of income generation. DARO (University of Birmingham's Development and Alumni Office) exists to support our academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign, and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.
Strengthening foundations. Enabling social good. Building an organisation fit for the future. Location: London with flexible hybrid working (min 2 days office-based) About us The Association of Charitable Foundations (ACF) is the leading membership organisation for foundations and independent grant-makers in the UK. Our 430 members collectively hold assets of around £75bn and distribute more than £4.4bn each year in support of charities, communities and individuals across the country. Foundations play a vital and distinctive role in social purpose. They move quickly in a crisis, fund what others cannot, back bold ideas and take a long-term view of change. ACF exists to strengthen trusts and foundations so they can rise to the challenges of our times. Our vision is for diverse, vibrant and effective foundations, working together for social good. Our values are simple and demanding: we care, we are open, we are evidence-based and we are ambitious. The opportunity ACF has recently completed a significant organisational redesign, creating a leaner, more agile organisation with clear ambitions for impact, influence and quality. This next phase is about embedding those changes and building strong foundations for the future. We are now seeking a Chief Operating Officer to play a central role in shaping that journey, working closely with the Chief Executive, Board and Executive Leadership Team. You will bring an enterprising, values-led approach to strengthening ACF's income model, membership recruitment and engagement, and commercial partnerships. You will ensure the organisation has the right systems, data, people and culture in place to deliver excellent value for members, while remaining financially resilient, well-governed and responsive to change. Crucially, you will provide strategic leadership across membership, marketing and brand, alongside oversight of core operational functions including finance, people, digital and governance, championing insight-led decision-making and continuous improvement. In a small organisation with high ambitions, this role combines strategic leadership with hands-on organisational stewardship. You will line-manage a senior, multi-disciplinary team and play a key role in organisational planning, internal communications and Board reporting, helping ACF to show up with clarity and confidence for its members and the wider sector. About you You will be a confident, emotionally intelligent leader with senior-level experience in a values-led organisation, bringing strong commercial and financial understanding alongside a clear commitment to equity, inclusion and good governance. You will be comfortable using data and insight to inform decisions and support others to do the same. Above all, you are motivated by social purpose and by the opportunity to help build an organisation that enables others to make a positive impact. As ACF embeds new ways of working in 2026 and looks ahead to its next strategy, the COO will play a vital role in shaping how we show up for our members and for the wider sector. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2 nd March 2026.
Feb 03, 2026
Full time
Strengthening foundations. Enabling social good. Building an organisation fit for the future. Location: London with flexible hybrid working (min 2 days office-based) About us The Association of Charitable Foundations (ACF) is the leading membership organisation for foundations and independent grant-makers in the UK. Our 430 members collectively hold assets of around £75bn and distribute more than £4.4bn each year in support of charities, communities and individuals across the country. Foundations play a vital and distinctive role in social purpose. They move quickly in a crisis, fund what others cannot, back bold ideas and take a long-term view of change. ACF exists to strengthen trusts and foundations so they can rise to the challenges of our times. Our vision is for diverse, vibrant and effective foundations, working together for social good. Our values are simple and demanding: we care, we are open, we are evidence-based and we are ambitious. The opportunity ACF has recently completed a significant organisational redesign, creating a leaner, more agile organisation with clear ambitions for impact, influence and quality. This next phase is about embedding those changes and building strong foundations for the future. We are now seeking a Chief Operating Officer to play a central role in shaping that journey, working closely with the Chief Executive, Board and Executive Leadership Team. You will bring an enterprising, values-led approach to strengthening ACF's income model, membership recruitment and engagement, and commercial partnerships. You will ensure the organisation has the right systems, data, people and culture in place to deliver excellent value for members, while remaining financially resilient, well-governed and responsive to change. Crucially, you will provide strategic leadership across membership, marketing and brand, alongside oversight of core operational functions including finance, people, digital and governance, championing insight-led decision-making and continuous improvement. In a small organisation with high ambitions, this role combines strategic leadership with hands-on organisational stewardship. You will line-manage a senior, multi-disciplinary team and play a key role in organisational planning, internal communications and Board reporting, helping ACF to show up with clarity and confidence for its members and the wider sector. About you You will be a confident, emotionally intelligent leader with senior-level experience in a values-led organisation, bringing strong commercial and financial understanding alongside a clear commitment to equity, inclusion and good governance. You will be comfortable using data and insight to inform decisions and support others to do the same. Above all, you are motivated by social purpose and by the opportunity to help build an organisation that enables others to make a positive impact. As ACF embeds new ways of working in 2026 and looks ahead to its next strategy, the COO will play a vital role in shaping how we show up for our members and for the wider sector. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2 nd March 2026.
We are currently recruiting x2 Admin Officers for our client based in Kilkeel. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Rate of pay: £13.75PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: Digital Support: Encourage and motivate claimants to become more digitally competent, helping them create and maintain their digital accounts independently. Promote the use of online channels and challenge claimants, when appropriate, to transition to these platforms. Claimant Engagement: Make every interaction count to keep claimantsmoving forward, demonstrating how your impact can enhance their labour market activity. Adopt effectively to change and understand the vision for the business. Comprehend the end-to end claimant journey, recognising the impact on other areas. Team and Stakeholder Engagement: Take accountability for personal development, utilising available learning and development tools (including enhancing digital capabilities). Build strong relationships with colleagues and ensure seamless handoffs when required. Foster constructive partnerships with external delivery partners. Please note, mandatory attendance will be required on a 13 day long training course with no permitted leave, at least 1 day of which will be delivered at another site that will require travel. Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Please send your CV via the link or email
Feb 03, 2026
Full time
We are currently recruiting x2 Admin Officers for our client based in Kilkeel. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Rate of pay: £13.75PH Duration: 3/29/2026 with possible extension Hours of work: 37 Key Responsibilities: Digital Support: Encourage and motivate claimants to become more digitally competent, helping them create and maintain their digital accounts independently. Promote the use of online channels and challenge claimants, when appropriate, to transition to these platforms. Claimant Engagement: Make every interaction count to keep claimantsmoving forward, demonstrating how your impact can enhance their labour market activity. Adopt effectively to change and understand the vision for the business. Comprehend the end-to end claimant journey, recognising the impact on other areas. Team and Stakeholder Engagement: Take accountability for personal development, utilising available learning and development tools (including enhancing digital capabilities). Build strong relationships with colleagues and ensure seamless handoffs when required. Foster constructive partnerships with external delivery partners. Please note, mandatory attendance will be required on a 13 day long training course with no permitted leave, at least 1 day of which will be delivered at another site that will require travel. Essential Criteria applicants must have: 5 GCSE's including Maths and English (Proof of certs required) Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Please send your CV via the link or email
The Digital Communication Officer will manage and deliver engaging digital content and campaigns within the public sector's marketing and agency department. This temporary role requires a skilled professional who can effectively utilise digital tools and platforms to meet communication objectives. Client Details This opportunity is within a public sector organisation known for its structured approach and commitment to delivering impactful marketing and communications strategies. The organisation operates at a significant scale, offering a collaborative and professional environment for its employees. Description Develop and implement digital communication strategies aligned with organisational goals. Create and manage engaging content across various digital platforms. Monitor and analyse the performance of digital campaigns, providing actionable insights. Ensure all digital communication adheres to brand guidelines and accessibility standards. Collaborate with internal teams to align messaging and campaigns effectively. Manage social media accounts, including content scheduling and audience engagement. Support the team in responding to external communications and queries. Stay updated on digital trends and recommend innovative approaches to enhance outreach. Profile A successful Digital Communication Officer should have: Proven experience in managing digital communications in a professional setting. Strong knowledge of digital marketing tools and platforms. Ability to produce high-quality, engaging, and accessible digital content. Excellent analytical skills to evaluate campaign performance. Capability to work collaboratively and manage multiple priorities effectively. Understanding of public sector communication standards and practices. Job Offer 250 P/D 3 month contract/ Hybrid working / SC required
Feb 03, 2026
Seasonal
The Digital Communication Officer will manage and deliver engaging digital content and campaigns within the public sector's marketing and agency department. This temporary role requires a skilled professional who can effectively utilise digital tools and platforms to meet communication objectives. Client Details This opportunity is within a public sector organisation known for its structured approach and commitment to delivering impactful marketing and communications strategies. The organisation operates at a significant scale, offering a collaborative and professional environment for its employees. Description Develop and implement digital communication strategies aligned with organisational goals. Create and manage engaging content across various digital platforms. Monitor and analyse the performance of digital campaigns, providing actionable insights. Ensure all digital communication adheres to brand guidelines and accessibility standards. Collaborate with internal teams to align messaging and campaigns effectively. Manage social media accounts, including content scheduling and audience engagement. Support the team in responding to external communications and queries. Stay updated on digital trends and recommend innovative approaches to enhance outreach. Profile A successful Digital Communication Officer should have: Proven experience in managing digital communications in a professional setting. Strong knowledge of digital marketing tools and platforms. Ability to produce high-quality, engaging, and accessible digital content. Excellent analytical skills to evaluate campaign performance. Capability to work collaboratively and manage multiple priorities effectively. Understanding of public sector communication standards and practices. Job Offer 250 P/D 3 month contract/ Hybrid working / SC required
Employer: Wyre Council Location: Civic Centre Contract: Temporary Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 15/02/2026 at 23:59 Reference: Env/26/329910 Fixed term contract until 31 March 2027 Are you an innovative thinker with a flair for communication and a love for our coastline? Join the Our Future Coast team and help communities along the North West Coastline. Our Future Coast is a pioneering, DEFRA funded £6m programme designed to boost coastal resilience across the North West using nature based solutions and natural buffer strips. We are driving innovative, community led, and environmentally sustainable approaches to flood risk management - and we're looking for an exceptional Project Officer to help deliver it. As Project Officer, you will play a vital role in delivering this high profile programme, with full leadership of Work Package 6 - Dissemination. You will coordinate and manage activities across multiple teams, external partners, authorities, and coastal communities to ensure the programme's work is shared widely, with flair and maximum impact. You'll lead the creation of digital platforms, manage social media and public facing communication, coordinate stakeholder engagement, and ensure the programme's outputs are accessible and impactful. This is a unique opportunity to influence coastal resilience at a regional scale. Key Responsibilities: Lead the development of a project website including interactive mapping tools. Create and maintain an open access case study bank for coastal practitioners. Organise dissemination events in collaboration with the programme team. Produce high quality digital content and coordinate broader project communications with the communications team. Lead on social media content creation and management of social media pages maintaining a professional presence for the project online Coordinate external partners, work groups, adjacent authorities, and community groups to deliver high quality dissemination products and events Prepare reports for the Programme Board, Environment Agency, and DEFRA. Skills and Experience: Strong project management skills with experience delivering projects. Excellent influencing, negotiation, and communication skills (written and verbal). Ability to build strong collaborative networks and working relationships externally and internally. Ability to work independently and inspire others. Excellent interpersonal and communication skills. Ability to work collaboratively within a team and meet deadlines. Understanding of government agencies, RMAs, and the coastal management sector. Knowledge of innovative natural flood management approaches. Experience working within local government procurement and procedures. This role requires a commitment to upholding the council's values of professionalism, innovation, collaboration, and customer focus. The successful candidate will be expected to attend occasional out-of-hours meetings and events, including weekends where required. What's in it for you? Flexi time and the option to work remotely part of the week as agreed with your line manager. Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service. Future development - face to face and virtual courses in line with your developmental goals. Free parking on site. A local government pension scheme, with generous employer contribution. The opportunity to work for the local community and make a difference. To apply online and for more information about this vacancy, please visit our website Closing date: 15 February 2026 How to apply A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development. Wyre Council offers this development through many of its career paths. To apply for one of our vacancies, click on 'apply online' to begin your application
Feb 03, 2026
Full time
Employer: Wyre Council Location: Civic Centre Contract: Temporary Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 15/02/2026 at 23:59 Reference: Env/26/329910 Fixed term contract until 31 March 2027 Are you an innovative thinker with a flair for communication and a love for our coastline? Join the Our Future Coast team and help communities along the North West Coastline. Our Future Coast is a pioneering, DEFRA funded £6m programme designed to boost coastal resilience across the North West using nature based solutions and natural buffer strips. We are driving innovative, community led, and environmentally sustainable approaches to flood risk management - and we're looking for an exceptional Project Officer to help deliver it. As Project Officer, you will play a vital role in delivering this high profile programme, with full leadership of Work Package 6 - Dissemination. You will coordinate and manage activities across multiple teams, external partners, authorities, and coastal communities to ensure the programme's work is shared widely, with flair and maximum impact. You'll lead the creation of digital platforms, manage social media and public facing communication, coordinate stakeholder engagement, and ensure the programme's outputs are accessible and impactful. This is a unique opportunity to influence coastal resilience at a regional scale. Key Responsibilities: Lead the development of a project website including interactive mapping tools. Create and maintain an open access case study bank for coastal practitioners. Organise dissemination events in collaboration with the programme team. Produce high quality digital content and coordinate broader project communications with the communications team. Lead on social media content creation and management of social media pages maintaining a professional presence for the project online Coordinate external partners, work groups, adjacent authorities, and community groups to deliver high quality dissemination products and events Prepare reports for the Programme Board, Environment Agency, and DEFRA. Skills and Experience: Strong project management skills with experience delivering projects. Excellent influencing, negotiation, and communication skills (written and verbal). Ability to build strong collaborative networks and working relationships externally and internally. Ability to work independently and inspire others. Excellent interpersonal and communication skills. Ability to work collaboratively within a team and meet deadlines. Understanding of government agencies, RMAs, and the coastal management sector. Knowledge of innovative natural flood management approaches. Experience working within local government procurement and procedures. This role requires a commitment to upholding the council's values of professionalism, innovation, collaboration, and customer focus. The successful candidate will be expected to attend occasional out-of-hours meetings and events, including weekends where required. What's in it for you? Flexi time and the option to work remotely part of the week as agreed with your line manager. Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service. Future development - face to face and virtual courses in line with your developmental goals. Free parking on site. A local government pension scheme, with generous employer contribution. The opportunity to work for the local community and make a difference. To apply online and for more information about this vacancy, please visit our website Closing date: 15 February 2026 How to apply A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development. Wyre Council offers this development through many of its career paths. To apply for one of our vacancies, click on 'apply online' to begin your application
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Feb 02, 2026
Full time
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Cheltenham Borough Council
Cheltenham, Gloucestershire
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 22nd February 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 22nd February 2026 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Feb 02, 2026
Full time
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 22nd February 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 22nd February 2026 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 02, 2026
Full time
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overview Fundraising Type(s): Community, Corporate, Digital, Events, Individual Giving, Legacy, Major Donor Sector(s): Housing & Homelessness Details St Petrock's (Exeter) Ltd is Exeter's local, values-led and much-loved homelessness charity - created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more detail, please visit our website at stpetrocks.org.uk. This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock's and be responsible for generating the income needed to run and further develop our vital and life-saving services. You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock's. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications. You will be primarily based at the St Petrock's centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock's as needed. Application details Closing date for applications: Monday 16 February 2026 at 9am Safeguarding - St Petrock's is fully committed to safeguarding the welfare of vulnerable adults and children. We use safer recruitment practices throughout our recruitment processes, and successful candidates will be subject to the highest level of DBS check legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check and references.
Feb 02, 2026
Full time
Overview Fundraising Type(s): Community, Corporate, Digital, Events, Individual Giving, Legacy, Major Donor Sector(s): Housing & Homelessness Details St Petrock's (Exeter) Ltd is Exeter's local, values-led and much-loved homelessness charity - created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more detail, please visit our website at stpetrocks.org.uk. This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock's and be responsible for generating the income needed to run and further develop our vital and life-saving services. You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock's. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications. You will be primarily based at the St Petrock's centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock's as needed. Application details Closing date for applications: Monday 16 February 2026 at 9am Safeguarding - St Petrock's is fully committed to safeguarding the welfare of vulnerable adults and children. We use safer recruitment practices throughout our recruitment processes, and successful candidates will be subject to the highest level of DBS check legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check and references.
