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digital it senior analyst
carrington west
Principal Land and Planning Analyst
carrington west Bristol, Gloucestershire
Senior / Principal Land and Planning Analyst (Policy) Bristol (Hybrid - minimum 2 days per week) Salary up to £60,000 per annum DOE A growing organisation within the property and development sector is seeking a Senior / Principal Land and Planning Analyst to join its expanding Research and Analytics team in Bristol. The Role You will provide data-driven insights to support new site acquisitions and help progress existing portfolio sites through the planning system. Working closely with Land, Planning and Technical teams, you will prepare technical housing and socio economic evidence to support planning applications and appeals, while also contributing to the organisation's digital transformation programme. Key Responsibilities Analyse planning and development data to support land acquisitions and planning strategy Prepare and oversee housing and socio economic evidence (housing need, land supply, infrastructure capacity, socio economic impacts) Support planning applications and planning appeals with robust research and analysis Mentor junior Land and Planning Analysts, with potential line management responsibilities Maintain research databases and GIS systems and support digital systems implementation Contribute to thought leadership research and industry insight About You Strong understanding of the UK planning system and/or property industry Excellent research and analytical skills with the ability to interpret multiple data sources Confident presenting complex information in clear written reports and presentations Experience with GIS (ideally Esri ArcGIS) Knowledge of socio economic or health impact assessment methodologies Previous local authority policy experience is highly desirable This role would particularly suit candidates with Local Plan policy or plan-making experience, especially in housing. If you're interested in learning more, please apply with your CV or for further details, you can contact me on (phone number removed) or (url removed) reference - 65125
Mar 17, 2026
Full time
Senior / Principal Land and Planning Analyst (Policy) Bristol (Hybrid - minimum 2 days per week) Salary up to £60,000 per annum DOE A growing organisation within the property and development sector is seeking a Senior / Principal Land and Planning Analyst to join its expanding Research and Analytics team in Bristol. The Role You will provide data-driven insights to support new site acquisitions and help progress existing portfolio sites through the planning system. Working closely with Land, Planning and Technical teams, you will prepare technical housing and socio economic evidence to support planning applications and appeals, while also contributing to the organisation's digital transformation programme. Key Responsibilities Analyse planning and development data to support land acquisitions and planning strategy Prepare and oversee housing and socio economic evidence (housing need, land supply, infrastructure capacity, socio economic impacts) Support planning applications and planning appeals with robust research and analysis Mentor junior Land and Planning Analysts, with potential line management responsibilities Maintain research databases and GIS systems and support digital systems implementation Contribute to thought leadership research and industry insight About You Strong understanding of the UK planning system and/or property industry Excellent research and analytical skills with the ability to interpret multiple data sources Confident presenting complex information in clear written reports and presentations Experience with GIS (ideally Esri ArcGIS) Knowledge of socio economic or health impact assessment methodologies Previous local authority policy experience is highly desirable This role would particularly suit candidates with Local Plan policy or plan-making experience, especially in housing. If you're interested in learning more, please apply with your CV or for further details, you can contact me on (phone number removed) or (url removed) reference - 65125
Harnham - Data & Analytics Recruitment
Product Data Scientist/Analyst
Harnham - Data & Analytics Recruitment
Job Title: Product Data Scientist - Hybrid - Up to £80,000 Location: London (Hybrid, 2 days p/w in office) Salary: Up to £80,000 + benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities and is investing heavily in analytics to drive smarter decisions and long-term growth. The Role As a Product Data Scientist , you'll work closely with teams across the business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support a culture of testing, learning, and iteration. Define and align key business metrics, ensuring consistency and accuracy across teams. Build and maintain dashboards and tools to empower stakeholders with self-serve insights. Conduct deep-dive analyses to support strategic initiatives and provide clear recommendations. Collaborate across functions to close data gaps and drive analytics best practice. Stay current on industry trends and champion innovative approaches to product data science. The Candidate Proven experience in analytical roles, ideally within a digital-first or tech-led business. Skilled in SQL, Python or R, plus familiarity with BI tools (e.g. Looker, Tableau, Lightdash). Ability to translate business challenges into clear analytical projects and recommendations. Strong data storytelling and presentation skills, with confidence engaging senior stakeholders. Curious, proactive, and detail-oriented problem solver. Team player with strong collaboration skills. What's on Offer Salary up to £80,000 + bonus Hybrid working (2 days per week in London office) Competitive annual leave package Pension scheme and healthcare support Employee discounts and perks Regular team socials and recognition initiatives Strong learning and development opportunities Apply Now If you're an experienced Product Data Scientist/Analyst looking to shape the future of data insight in a growing, forward-thinking organisation, apply today.
Mar 17, 2026
Full time
Job Title: Product Data Scientist - Hybrid - Up to £80,000 Location: London (Hybrid, 2 days p/w in office) Salary: Up to £80,000 + benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities and is investing heavily in analytics to drive smarter decisions and long-term growth. The Role As a Product Data Scientist , you'll work closely with teams across the business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support a culture of testing, learning, and iteration. Define and align key business metrics, ensuring consistency and accuracy across teams. Build and maintain dashboards and tools to empower stakeholders with self-serve insights. Conduct deep-dive analyses to support strategic initiatives and provide clear recommendations. Collaborate across functions to close data gaps and drive analytics best practice. Stay current on industry trends and champion innovative approaches to product data science. The Candidate Proven experience in analytical roles, ideally within a digital-first or tech-led business. Skilled in SQL, Python or R, plus familiarity with BI tools (e.g. Looker, Tableau, Lightdash). Ability to translate business challenges into clear analytical projects and recommendations. Strong data storytelling and presentation skills, with confidence engaging senior stakeholders. Curious, proactive, and detail-oriented problem solver. Team player with strong collaboration skills. What's on Offer Salary up to £80,000 + bonus Hybrid working (2 days per week in London office) Competitive annual leave package Pension scheme and healthcare support Employee discounts and perks Regular team socials and recognition initiatives Strong learning and development opportunities Apply Now If you're an experienced Product Data Scientist/Analyst looking to shape the future of data insight in a growing, forward-thinking organisation, apply today.
Accenture
Media Strategy and Planning GMC Executive Communications Associate Manager
Accenture
Position: Media Strategy and Planning GMC Executive Communications Career level: Associate Manager Location : London Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Across more than 120 countries, we bring together technology and human ingenuity to deliver on our shared purpose: to create value and shared success for clients, people, shareholders, partners, and communities. As part of our Corporate Communications Strategy & Insights (S&I) organization, you will work alongside a global team responsible for developing a data-driven, insight-led earned media strategy that advances Accenture's business priorities. YOUR ROLE: Media Strategy and Planning - GMC Communications (Associate Manager, CL8) We are seeking a highly motivated communications professional to join our Global Marketing & Communications Media Strategy and Planning team. In this role, you will support the development and execution of global earned media strategies for Accenture's executive leaders in the Global Management Committee (GMC) organization. Reporting to the Associate Director, Media Strategy and Planning - GMC Communications Strategy Lead, you will collaborate closely with global media relations teams, S&I colleagues, Growth Markets leadership, and cross-functional M+C partners to strengthen Accenture's global reputation and amplify priority narratives. This role is based in EMEA and supports GMC communications across markets. Global Media Strategy & Execution Support the development and implementation of earned media strategies aligned to GMC priorities, growth initiatives, and market needs. Draft media-ready materials including messaging, talking points, briefing documents, pitches, op-eds, bylines, Q&As, and content pipelines. Partner with Media Relations, Executive Positioning, CEO Positioning, and Insights teams to ensure cohesive, integrated, media strategies. Shape and support content aligned to Accenture's global narratives, including AI, talent, reinvention, and security. Track and contribute to proactive issues preparedness and reputational risk management in collaboration with senior communications leaders. Cross-Functional Partnership & Leadership Work closely with S&I leadership and GMC Communications partners across geographies to support integrated strategy activation. Ensure consistency, accuracy, and alignment of messaging across markets. Coordinate with agencies, writers, analysts, and leaders to deliver high-quality content and ensure strong media storytelling. Maintain strong working relationships with global stakeholders and business partners. Insights, Measurement & Reporting Monitor earned media performance, sentiment, and impact using available analytics tools. Provide actionable insights to help refine strategy and identify opportunities for stronger media visibility. Manage reporting cadence for leadership, summarizing trends, risks, and opportunities.
Mar 16, 2026
Full time
Position: Media Strategy and Planning GMC Executive Communications Career level: Associate Manager Location : London Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Across more than 120 countries, we bring together technology and human ingenuity to deliver on our shared purpose: to create value and shared success for clients, people, shareholders, partners, and communities. As part of our Corporate Communications Strategy & Insights (S&I) organization, you will work alongside a global team responsible for developing a data-driven, insight-led earned media strategy that advances Accenture's business priorities. YOUR ROLE: Media Strategy and Planning - GMC Communications (Associate Manager, CL8) We are seeking a highly motivated communications professional to join our Global Marketing & Communications Media Strategy and Planning team. In this role, you will support the development and execution of global earned media strategies for Accenture's executive leaders in the Global Management Committee (GMC) organization. Reporting to the Associate Director, Media Strategy and Planning - GMC Communications Strategy Lead, you will collaborate closely with global media relations teams, S&I colleagues, Growth Markets leadership, and cross-functional M+C partners to strengthen Accenture's global reputation and amplify priority narratives. This role is based in EMEA and supports GMC communications across markets. Global Media Strategy & Execution Support the development and implementation of earned media strategies aligned to GMC priorities, growth initiatives, and market needs. Draft media-ready materials including messaging, talking points, briefing documents, pitches, op-eds, bylines, Q&As, and content pipelines. Partner with Media Relations, Executive Positioning, CEO Positioning, and Insights teams to ensure cohesive, integrated, media strategies. Shape and support content aligned to Accenture's global narratives, including AI, talent, reinvention, and security. Track and contribute to proactive issues preparedness and reputational risk management in collaboration with senior communications leaders. Cross-Functional Partnership & Leadership Work closely with S&I leadership and GMC Communications partners across geographies to support integrated strategy activation. Ensure consistency, accuracy, and alignment of messaging across markets. Coordinate with agencies, writers, analysts, and leaders to deliver high-quality content and ensure strong media storytelling. Maintain strong working relationships with global stakeholders and business partners. Insights, Measurement & Reporting Monitor earned media performance, sentiment, and impact using available analytics tools. Provide actionable insights to help refine strategy and identify opportunities for stronger media visibility. Manage reporting cadence for leadership, summarizing trends, risks, and opportunities.
Harnham - Data & Analytics Recruitment
Senior BI & Insights Analyst
Harnham - Data & Analytics Recruitment Manchester, Lancashire
Senior BI Insights Analyst Harnham Remote Bristol SENIOR BI INSIGHTS ANALYST 50K REMOTE BRISTOL UK training provider digital transformation needs Senior BI Analyst. End-to-end BI role project delivery stakeholder engagement operational support. COMPANY Major UK training provider second largest learner numbers revenue. Parent company four independent businesses delivering apprenticeships professional development supporting thousands learners employers. Digital data transformation consolidating systems standardised platforms learning management Salesforce payroll. Investing data infrastructure insight capabilities strategic operational decision making. TEAM Data Automation team reporting BI Manager. Small impactful team supporting data driven decision making. Team Head Data AI hiring, BI Manager line manager, 2 Senior BI Analysts, future Data Engineer. ROLE Hands on end to end BI. Balance project work day to day reporting insight delivery. Build maintain Power BI dashboards reports Manage BI support tickets troubleshooting access rights Work stakeholders gather requirements prototype test deliver insights Participate executive discussions present insights Support data capabilities data modelling reporting Ensure reports accurate relevant aligned business needs Contribute data driven decision making sales learner outcomes efficiency Fast paced dynamic. Switch tasks balance projects requests multiple stakeholders. SKILLS Power BI report development dashboard creation Strong SQL ETL processes data pipelines Data modelling Power BI DAX Microsoft Power Platform Power Automate Power Apps End to end BI lifecycle requirements to insights Senior stakeholder engagement translate business problems data solutions Fast paced complex environments Minimum 3 years 5 plus preferred NICE TO HAVE Education apprenticeship sector Python Modern platforms Fabric Databricks Data architecture governance pipeline design FOCUS Unified data platform development. Data multiple locations separate warehouses unstructured sources. Consolidate single scalable platform. Define data requirements reporting Support automation architecture Shape data drives performance decisions Experimenting Fabric. Architecture roadmap being defined. SALARY 50K base no bonus Remote Bristol office Small high impact team Shape unified platform Digital transformation Work across group INTERVIEW Stage 1 minutes BI Manager Senior Analyst question based Stage 2 45 minutes BI Manager stakeholder question based no task unless needed APPLY Send CV Mohammed Buhariwala or
Mar 16, 2026
Full time
Senior BI Insights Analyst Harnham Remote Bristol SENIOR BI INSIGHTS ANALYST 50K REMOTE BRISTOL UK training provider digital transformation needs Senior BI Analyst. End-to-end BI role project delivery stakeholder engagement operational support. COMPANY Major UK training provider second largest learner numbers revenue. Parent company four independent businesses delivering apprenticeships professional development supporting thousands learners employers. Digital data transformation consolidating systems standardised platforms learning management Salesforce payroll. Investing data infrastructure insight capabilities strategic operational decision making. TEAM Data Automation team reporting BI Manager. Small impactful team supporting data driven decision making. Team Head Data AI hiring, BI Manager line manager, 2 Senior BI Analysts, future Data Engineer. ROLE Hands on end to end BI. Balance project work day to day reporting insight delivery. Build maintain Power BI dashboards reports Manage BI support tickets troubleshooting access rights Work stakeholders gather requirements prototype test deliver insights Participate executive discussions present insights Support data capabilities data modelling reporting Ensure reports accurate relevant aligned business needs Contribute data driven decision making sales learner outcomes efficiency Fast paced dynamic. Switch tasks balance projects requests multiple stakeholders. SKILLS Power BI report development dashboard creation Strong SQL ETL processes data pipelines Data modelling Power BI DAX Microsoft Power Platform Power Automate Power Apps End to end BI lifecycle requirements to insights Senior stakeholder engagement translate business problems data solutions Fast paced complex environments Minimum 3 years 5 plus preferred NICE TO HAVE Education apprenticeship sector Python Modern platforms Fabric Databricks Data architecture governance pipeline design FOCUS Unified data platform development. Data multiple locations separate warehouses unstructured sources. Consolidate single scalable platform. Define data requirements reporting Support automation architecture Shape data drives performance decisions Experimenting Fabric. Architecture roadmap being defined. SALARY 50K base no bonus Remote Bristol office Small high impact team Shape unified platform Digital transformation Work across group INTERVIEW Stage 1 minutes BI Manager Senior Analyst question based Stage 2 45 minutes BI Manager stakeholder question based no task unless needed APPLY Send CV Mohammed Buhariwala or
British Airways
Head of Product - PCA
British Airways Hounslow, London
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, PCA As Head of Product for PCA, you'll be responsible for setting direction and leading the delivery of digital products that support critical operational and performance related decision making across British Airways. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to delivery, product tooling and data to ensure products are practical, scalable and delivering real, measurable outcomes in live environments. What you'll do Own the product vision, strategy and roadmap for PCA products Lead and develop product teams responsible for delivering PCA capabilities Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure product decisions are grounded in operational reality, data and system constraints Balance long term product strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, analytics and leadership teams Manage delivery risks, dependencies and trade offs across a complex product landscape Use product metrics, insight and tooling to track performance and outcomes Ensure products are operationally ready and delivering intended value Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in operational or performance focused domains Practical understanding of how data driven products and decision support tooling operate in real environments Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex operational contexts Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support operational performance, planning or analytics Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, PCA As Head of Product for PCA, you'll be responsible for setting direction and leading the delivery of digital products that support critical operational and performance related decision making across British Airways. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to delivery, product tooling and data to ensure products are practical, scalable and delivering real, measurable outcomes in live environments. What you'll do Own the product vision, strategy and roadmap for PCA products Lead and develop product teams responsible for delivering PCA capabilities Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure product decisions are grounded in operational reality, data and system constraints Balance long term product strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, analytics and leadership teams Manage delivery risks, dependencies and trade offs across a complex product landscape Use product metrics, insight and tooling to track performance and outcomes Ensure products are operationally ready and delivering intended value Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in operational or performance focused domains Practical understanding of how data driven products and decision support tooling operate in real environments Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex operational contexts Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support operational performance, planning or analytics Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
British Airways
Head of Product - Planning
British Airways Hounslow, London
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Fisher German LLP
Data and Systems Specialist
Fisher German LLP Ashby-de-la-zouch, Leicestershire
The Team & Focus of the Role This opportunity has arisen to support the development and growth of systems within Fisher German's growing utilities department. The role will work closely with our land referencing and Geospatial teams to support the development and on boarding of clients and teams to our new project management system. Supporting future growth opportunities that align with our road map for systems in the division, the exciting role will be pivotal in our decision-making process. Fisher German hold and maintain datasets from across the division for projects we are working on for clients large and small. We have been developing a central project management system to migrate all of our historic systems and databases into, which incorporates GIS mapping. The new system is still undergoing development whilst we begin to migrate projects over to it. With this the need has arisen for someone to support both the development but also migration process for this alongside providing user support and training. This role will be quite varied and will require strong data and technical skills alongside being driven and proactive in helping to make this transition period run smoothly. The role will be internal facing but will include involvement with all client teams across the division to ensure data consistency and accuracy. Some involvement with our developer teams and external providers will also be required to ensure the system meets the ever-growing requirements of our clients. This exciting role will be a great opportunity to help evolve our systems as a whole and help to steer the direction of our roadmap. Duties will include: Managing user feedback and queries /troubleshooting issues Being responsible for and helping to deliver training which is system specific. Managing and assisting with data manipulation and cleansing to support project migration. Support with development and enterprise future plans for systems. Providing an interface between system users, the developers and product owner to support requirement gathering. Carrying out robust system testing for both new and old systems and also supporting our Senior Integrated Systems Analyst where needed The successful candidate will have Essential Strong database or systems experience and skills. Able to manage workloads effectively. Strong communication skills and able to communicate with both internal users and internal and external developers. Strong excel knowledge and experience. FME experience in writing routines and using them. Desirable Understanding of some programming languages ie. Javascript/ python Experience working on different platform ie. azure / power platforms Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Mar 16, 2026
Full time
The Team & Focus of the Role This opportunity has arisen to support the development and growth of systems within Fisher German's growing utilities department. The role will work closely with our land referencing and Geospatial teams to support the development and on boarding of clients and teams to our new project management system. Supporting future growth opportunities that align with our road map for systems in the division, the exciting role will be pivotal in our decision-making process. Fisher German hold and maintain datasets from across the division for projects we are working on for clients large and small. We have been developing a central project management system to migrate all of our historic systems and databases into, which incorporates GIS mapping. The new system is still undergoing development whilst we begin to migrate projects over to it. With this the need has arisen for someone to support both the development but also migration process for this alongside providing user support and training. This role will be quite varied and will require strong data and technical skills alongside being driven and proactive in helping to make this transition period run smoothly. The role will be internal facing but will include involvement with all client teams across the division to ensure data consistency and accuracy. Some involvement with our developer teams and external providers will also be required to ensure the system meets the ever-growing requirements of our clients. This exciting role will be a great opportunity to help evolve our systems as a whole and help to steer the direction of our roadmap. Duties will include: Managing user feedback and queries /troubleshooting issues Being responsible for and helping to deliver training which is system specific. Managing and assisting with data manipulation and cleansing to support project migration. Support with development and enterprise future plans for systems. Providing an interface between system users, the developers and product owner to support requirement gathering. Carrying out robust system testing for both new and old systems and also supporting our Senior Integrated Systems Analyst where needed The successful candidate will have Essential Strong database or systems experience and skills. Able to manage workloads effectively. Strong communication skills and able to communicate with both internal users and internal and external developers. Strong excel knowledge and experience. FME experience in writing routines and using them. Desirable Understanding of some programming languages ie. Javascript/ python Experience working on different platform ie. azure / power platforms Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
British Airways
Cyber Compliance Analyst
British Airways Hounslow, London
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role Cyber Compliance Analyst This role sits within British Airways' Digital directorate, as part of the Cyber Compliance function. The team plays a critical role in identifying, assessing and managing BA's Cyber Safety and Security Cyber compliance programmes across the airline, ensuring our systems, data and operations remain secure in an increasingly complex threat landscape. In a safety-critical, highly regulated global airline, effective cyber compliance is essential to maintaining operational resilience, protecting customer trust and safeguarding the British Airways brand. The Cyber Compliance team supports senior decision-making, enables assurance on our key cyber controls such as identity managment, and ensures cyber compliance considerations are embedded into how the airline operates and evolves every day. What you'll do Gather and maintain current evidence set to support compliance requirements (PCI DSS, SWIFT) and NIST maturity scoring for British Airways. Interpret security controls accurately with regard to system security posture, including configuration of systems with regard to technical security Developing a thorough understanding of each of the relevant regulations that the business needs to adhere to. Monitor, track and report results of assessments and effective implementation of mitigation plans. Work closely with cross-functional teams (Internal & External Audit, IAG Tech, Cyber Assurance Leads) to support other Cyber compliance Activities. Develop, maintain and present reports, KPIs, and Dashboards. Develop and enhance our Identity Governance practices. Facilitate audit activity and evidence collection for critical identity services. Proactive involvement in creating awareness of Compliance programs across British Airways. Help build a more compliance and risk-aware culture. Management of ISMS (Information Security Management Systems) What you'll bring to British Airways: Strong team working capabilities and can-do approach. Strong stakeholder management skills Ability to rationalise and present compliance data to stakeholders to enable decision making Ability to work to deadlines, prioritise tasks Excellent communication and interpersonal skills. Proactive investigator, working collaboratively and constructively with multiple stakeholders to gather evidence. Your experience: Experience of leading PCI maintenance programmes is highly desired for this role Experience of identity governance and assurance using AWS IAM, Entra and Sailpoint is highly desired for this role. Experience working in aviation, safety-critical or critical national infrastructure environments is highly desirable Relevant cyber compliance qualifications and/or certifications What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role Cyber Compliance Analyst This role sits within British Airways' Digital directorate, as part of the Cyber Compliance function. The team plays a critical role in identifying, assessing and managing BA's Cyber Safety and Security Cyber compliance programmes across the airline, ensuring our systems, data and operations remain secure in an increasingly complex threat landscape. In a safety-critical, highly regulated global airline, effective cyber compliance is essential to maintaining operational resilience, protecting customer trust and safeguarding the British Airways brand. The Cyber Compliance team supports senior decision-making, enables assurance on our key cyber controls such as identity managment, and ensures cyber compliance considerations are embedded into how the airline operates and evolves every day. What you'll do Gather and maintain current evidence set to support compliance requirements (PCI DSS, SWIFT) and NIST maturity scoring for British Airways. Interpret security controls accurately with regard to system security posture, including configuration of systems with regard to technical security Developing a thorough understanding of each of the relevant regulations that the business needs to adhere to. Monitor, track and report results of assessments and effective implementation of mitigation plans. Work closely with cross-functional teams (Internal & External Audit, IAG Tech, Cyber Assurance Leads) to support other Cyber compliance Activities. Develop, maintain and present reports, KPIs, and Dashboards. Develop and enhance our Identity Governance practices. Facilitate audit activity and evidence collection for critical identity services. Proactive involvement in creating awareness of Compliance programs across British Airways. Help build a more compliance and risk-aware culture. Management of ISMS (Information Security Management Systems) What you'll bring to British Airways: Strong team working capabilities and can-do approach. Strong stakeholder management skills Ability to rationalise and present compliance data to stakeholders to enable decision making Ability to work to deadlines, prioritise tasks Excellent communication and interpersonal skills. Proactive investigator, working collaboratively and constructively with multiple stakeholders to gather evidence. Your experience: Experience of leading PCI maintenance programmes is highly desired for this role Experience of identity governance and assurance using AWS IAM, Entra and Sailpoint is highly desired for this role. Experience working in aviation, safety-critical or critical national infrastructure environments is highly desirable Relevant cyber compliance qualifications and/or certifications What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Newstone Talent Solutions Ltd
Head of Finance Transformation
Newstone Talent Solutions Ltd Tunbridge Wells, Kent
Head of Finance Transformation - Business Services Tunbridge Wells, Kent Hybrid 2-3 days per week in office 12 months FTC Up to £100k + benefits Finance is evolving. We're looking for a strategic leader to shape the future of the finance function. This role is about transformation, not day-to-day accounting and is ideal for candidates immediately available or on short notice looking to secure a Fixed Term Contract. As Head of Finance Transformation, you'll partner with the Finance Director to modernise systems, processes, data and collaboration thereby turning finance into a smarter, faster, technology enabled partner to the business. You'll work alongside the Financial Controller and FP&A Analyst to deliver connected, efficient and innovative finance operations. Key Responsibilities: Lead finance transformation initiatives across systems, processes and data Streamline and automate processes while strengthening internal controls Enhance reporting, forecasting and analytics Promote digital tools and workflow automation Collaborate across the business to integrate finance seamlessly Support and develop the finance team's digital and analytical skills Measure and communicate transformation success About You: Qualified accountant (ACA, ACCA, CIMA or equivalent) with strong post-qualification experience Proven track record in finance transformation and process improvement Strong knowledge of finance operations, systems and data flows Skilled at influencing senior stakeholders and driving change Commercially aware with excellent problem solving and project management skills Power BI and Sage Intacct experience is a plus Why This Role: This is more than a finance role - it is a chance to shape the function and make a real impact. Benefits include: Private medical cover and life assurance Generous paid leave and retirement contributions Professional development opportunities Employee Assistance Programme and gym contribution Flexible hybrid working If you want to lead the transformation of finance and make a real impact, we want to hear from you.
Mar 15, 2026
Contractor
Head of Finance Transformation - Business Services Tunbridge Wells, Kent Hybrid 2-3 days per week in office 12 months FTC Up to £100k + benefits Finance is evolving. We're looking for a strategic leader to shape the future of the finance function. This role is about transformation, not day-to-day accounting and is ideal for candidates immediately available or on short notice looking to secure a Fixed Term Contract. As Head of Finance Transformation, you'll partner with the Finance Director to modernise systems, processes, data and collaboration thereby turning finance into a smarter, faster, technology enabled partner to the business. You'll work alongside the Financial Controller and FP&A Analyst to deliver connected, efficient and innovative finance operations. Key Responsibilities: Lead finance transformation initiatives across systems, processes and data Streamline and automate processes while strengthening internal controls Enhance reporting, forecasting and analytics Promote digital tools and workflow automation Collaborate across the business to integrate finance seamlessly Support and develop the finance team's digital and analytical skills Measure and communicate transformation success About You: Qualified accountant (ACA, ACCA, CIMA or equivalent) with strong post-qualification experience Proven track record in finance transformation and process improvement Strong knowledge of finance operations, systems and data flows Skilled at influencing senior stakeholders and driving change Commercially aware with excellent problem solving and project management skills Power BI and Sage Intacct experience is a plus Why This Role: This is more than a finance role - it is a chance to shape the function and make a real impact. Benefits include: Private medical cover and life assurance Generous paid leave and retirement contributions Professional development opportunities Employee Assistance Programme and gym contribution Flexible hybrid working If you want to lead the transformation of finance and make a real impact, we want to hear from you.
Investigo
Senior Finance Analyst
Investigo Watford, Hertfordshire
Senior Finance Analyst - Retail Hertfordshire (3 days office) Salary: £60,000 - £65,000 + up to 15% bonus + excellent benefits Contract: Permanent About the Role A leading retail group in Hertfordshire is seeking an exceptionally high-calibre Senior Finance Analyst to join their growing commercial finance function. This is a purely commercial, project-driven role -ideal for a top-performing finance professional who wants to operate at a strategic level rather than being tied to traditional month-end routines.The business is undertaking significant transformation and commercial optimisation projects across trading, pricing, digital, supply chain and customer experience. As a Senior Finance Analyst, you will sit at the heart of this change, partnering directly with senior commercial leaders and influencing decisions that shape the direction of the organisation.This is a role for someone truly elite -the client is looking for the top 1% : bright, analytical, influential, and comfortable thinking in ambiguity. What Makes This Role Stand Out No month-end. Zero BAU finance. 100% time dedicated to commercial insight, strategic analysis and business partnering. Project-led and strategically focused. You'll support major retail programmes, new propositions, pricing strategies, cost optimisation, customer initiatives and investment decisions. Broad exposure across the entire organisation. Rather than being confined to a single division, you'll work across multiple commercial functions with visibility at Exec level. A rare opportunity to accelerate your commercial career. The breadth of exposure and impact normally takes years to access in traditional corporate structures. Key Responsibilities Commercial Analysis & Strategy (50%) Develop financial models to support investment cases and business proposals Evaluate commercial performance, pricing, promotions and trading initiatives Deliver clear, insight-led analysis that drives decision-making at pace Support strategic planning and scenario modelling for upcoming retail projects Business Partnering (50%) Act as a trusted commercial partner to Directors and senior leaders Translate financial insight into commercial recommendations Influence stakeholders across trading, operations, digital, marketing and supply chain Challenge assumptions constructively and drive accountability across the business What You Won't Be Doing No month-end No statutory reporting No transactional finance This role is purely commercial, analytical and strategically focused. What We're Looking For Essential ACA (Big 4) or equivalent - or industry experience in large, complex or listed environments Proven ability to think commercially and operate in environments with ambiguity and pace Exceptional analytical capability - advanced Excel; experience with BI tools advantageous Natural communicator with strong business partnering skills High levels of intellectual curiosity, drive and commercial intuition A proactive mindset with the ability to challenge, influence and simplify complex data Desirable Experience within retail, consumer or fast-paced multi-site environments Strong financial modelling Exposure to investment appraisal or strategic project work What's on Offer £60,000 - £65,000 base salary Up to 15% bonus Hybrid working (3 days office) Excellent benefits package High strategic exposure across the organisation A culture that invests heavily in development, commercial capability and progression Why This Role? If you are a top-performing ACA from Big 4 seeking a first move that provides immediate commercial breadth-or an experienced analyst from a large or listed business who wants to operate at a more strategic, project-focused level-this role offers a rare opportunity.You'll gain a commercial skillset that usually takes years to build, while directly shaping decisions at the centre of a highly recognisable retail brand.
Mar 14, 2026
Full time
Senior Finance Analyst - Retail Hertfordshire (3 days office) Salary: £60,000 - £65,000 + up to 15% bonus + excellent benefits Contract: Permanent About the Role A leading retail group in Hertfordshire is seeking an exceptionally high-calibre Senior Finance Analyst to join their growing commercial finance function. This is a purely commercial, project-driven role -ideal for a top-performing finance professional who wants to operate at a strategic level rather than being tied to traditional month-end routines.The business is undertaking significant transformation and commercial optimisation projects across trading, pricing, digital, supply chain and customer experience. As a Senior Finance Analyst, you will sit at the heart of this change, partnering directly with senior commercial leaders and influencing decisions that shape the direction of the organisation.This is a role for someone truly elite -the client is looking for the top 1% : bright, analytical, influential, and comfortable thinking in ambiguity. What Makes This Role Stand Out No month-end. Zero BAU finance. 100% time dedicated to commercial insight, strategic analysis and business partnering. Project-led and strategically focused. You'll support major retail programmes, new propositions, pricing strategies, cost optimisation, customer initiatives and investment decisions. Broad exposure across the entire organisation. Rather than being confined to a single division, you'll work across multiple commercial functions with visibility at Exec level. A rare opportunity to accelerate your commercial career. The breadth of exposure and impact normally takes years to access in traditional corporate structures. Key Responsibilities Commercial Analysis & Strategy (50%) Develop financial models to support investment cases and business proposals Evaluate commercial performance, pricing, promotions and trading initiatives Deliver clear, insight-led analysis that drives decision-making at pace Support strategic planning and scenario modelling for upcoming retail projects Business Partnering (50%) Act as a trusted commercial partner to Directors and senior leaders Translate financial insight into commercial recommendations Influence stakeholders across trading, operations, digital, marketing and supply chain Challenge assumptions constructively and drive accountability across the business What You Won't Be Doing No month-end No statutory reporting No transactional finance This role is purely commercial, analytical and strategically focused. What We're Looking For Essential ACA (Big 4) or equivalent - or industry experience in large, complex or listed environments Proven ability to think commercially and operate in environments with ambiguity and pace Exceptional analytical capability - advanced Excel; experience with BI tools advantageous Natural communicator with strong business partnering skills High levels of intellectual curiosity, drive and commercial intuition A proactive mindset with the ability to challenge, influence and simplify complex data Desirable Experience within retail, consumer or fast-paced multi-site environments Strong financial modelling Exposure to investment appraisal or strategic project work What's on Offer £60,000 - £65,000 base salary Up to 15% bonus Hybrid working (3 days office) Excellent benefits package High strategic exposure across the organisation A culture that invests heavily in development, commercial capability and progression Why This Role? If you are a top-performing ACA from Big 4 seeking a first move that provides immediate commercial breadth-or an experienced analyst from a large or listed business who wants to operate at a more strategic, project-focused level-this role offers a rare opportunity.You'll gain a commercial skillset that usually takes years to build, while directly shaping decisions at the centre of a highly recognisable retail brand.
Brimstone-Recruitment
eDiscovery Senior Technical Project Manager
Brimstone-Recruitment
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Mar 14, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
MSite
Commercial Analyst
MSite Liverpool, Merseyside
MSite has an exciting opportunity for a Commercial Analyst to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Commercial Analyst role: The Commercial Analyst plays a key role in driving informed decision-making across the business. Reporting to the Finance Director, this role combines financial insight with commercial awareness to analyse performance, identify opportunities, and support strategic growth. You will turn data into actionable insight, partnering with operational and commercial teams to improve profitability, enhance forecasting accuracy, and strengthen financial performance. What you will do as our Commercial Analyst: Delivering robust financial and commercial analysis to support strategic and operational decision-making. Analysing revenue, margin, cost performance and key business drivers across contracts, customers, and services. Providing clear commentary on monthly results, identifying risks and opportunities. Developing meaningful KPIs and performance dashboards to track commercial success. Supporting the annual budgeting and reforecasting processes. Building and maintaining financial models to evaluate new business opportunities, pricing structures, and investment cases. Conducting scenario analysis and sensitivity modelling to inform strategic decisions. Working closely with operational, sales, and senior leadership teams to challenge assumptions and improve performance. Our ideal Commercial Analyst: Qualified or part-qualified accountant (ACA / ACCA / CIMA or equivalent) or strong commercial finance experience Commercially curious with a proactive mindset Confident in challenging constructively and influencing decision-making. Detail-oriented while maintaining a strong strategic perspective. Resilient and comfortable working in a fast-paced environment. High integrity and commitment to doing the right thing. Experience Proven experience in a commercial finance or analyst role. Strong financial modelling and analytical capability. Ability to translate complex financial data into clear business insight. Advanced Excel skills; experience with BI tools (e.g. Power BI) desirable. Strong stakeholder management and communication skills. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Commercial Analyst ? role, click 'apply' today. We'd love to hear from you!
Mar 11, 2026
Full time
MSite has an exciting opportunity for a Commercial Analyst to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Commercial Analyst role: The Commercial Analyst plays a key role in driving informed decision-making across the business. Reporting to the Finance Director, this role combines financial insight with commercial awareness to analyse performance, identify opportunities, and support strategic growth. You will turn data into actionable insight, partnering with operational and commercial teams to improve profitability, enhance forecasting accuracy, and strengthen financial performance. What you will do as our Commercial Analyst: Delivering robust financial and commercial analysis to support strategic and operational decision-making. Analysing revenue, margin, cost performance and key business drivers across contracts, customers, and services. Providing clear commentary on monthly results, identifying risks and opportunities. Developing meaningful KPIs and performance dashboards to track commercial success. Supporting the annual budgeting and reforecasting processes. Building and maintaining financial models to evaluate new business opportunities, pricing structures, and investment cases. Conducting scenario analysis and sensitivity modelling to inform strategic decisions. Working closely with operational, sales, and senior leadership teams to challenge assumptions and improve performance. Our ideal Commercial Analyst: Qualified or part-qualified accountant (ACA / ACCA / CIMA or equivalent) or strong commercial finance experience Commercially curious with a proactive mindset Confident in challenging constructively and influencing decision-making. Detail-oriented while maintaining a strong strategic perspective. Resilient and comfortable working in a fast-paced environment. High integrity and commitment to doing the right thing. Experience Proven experience in a commercial finance or analyst role. Strong financial modelling and analytical capability. Ability to translate complex financial data into clear business insight. Advanced Excel skills; experience with BI tools (e.g. Power BI) desirable. Strong stakeholder management and communication skills. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Commercial Analyst ? role, click 'apply' today. We'd love to hear from you!
VIQU IT
SC & DV Cleared Senior Data Consultants and Analysts
VIQU IT
SC & DV Cleared Senior Data Consultants and Analysts London Up to £70,000 per annum Are you a data-driven professional with a passion for delivering impactful solutions? Do you excel in translating complex data challenges into actionable insights? If so, Morela has an exciting opportunity for you. Morela is proud to partner with one of the UK's leading data consultancies, renowned for their innovative approach to data integration and analytics. As they continue to expand, they're seeking a skilled SC & DV Cleared Senior Data Consultant and Analysts to join their dynamic team. This role is perfect for someone who combines technical expertise with a consultative mindset, aiming to drive value across diverse projects. You'll be part of a forward-thinking consultancy that operates at the intersection of advanced technology and real-world impact. Serving both public and private sectors, their services encompass strategic advisory, digital transformation, and end-to-end data engineering. As a SC & DV Senior Cleared Data Consultant or Analyst, you'll play a crucial role in designing and implementing data solutions that empower clients to make informed decisions. Core Responsibilities Data Integration: Connect and harmonise data from multiple sources, ensuring clean, reliable, and compliant data pipelines. Data Modelling: Design and manage data models to create logical data structures that enhance accessibility and usability. Application Development: Build full-stack applications using tools such as Python, SQL, and relevant frameworks, delivering intuitive user interfaces and interactive workflows. Data Governance: Implement data lineage tracking and access controls to uphold compliance with organisational and regulatory standards. Client Collaboration: Engage with clients to understand their needs, provide training sessions, and promote best practices for effective adoption and utilisation of data platforms. Continuous Improvement: Contribute to internal capability building by improving frameworks, delivery processes, and team development across the consultancy. What We re Looking For SC, DV or eDV Cleared : In this position, you will already be security cleared to one of those levels. Technical Expertise: Proven experience in data engineering, software development, or systems integration, preferably within AI, analytics, or enterprise platforms. Problem-Solving Skills: Strong analytical abilities with a knack for troubleshooting and optimising complex data workflows. Communication Skills: Excellent ability to engage with both technical and non-technical stakeholders, providing clear and confident guidance. Adaptability: Comfortable working across various sectors and with diverse clients, adjusting approaches as needed. Travel Readiness: Open to occasional travel (up to 25%) depending on project requirements. Palantir Foundry experience is an added bonus! As a SC or DV Cleared Senior Data Consultant or Analyst , you ll lead the charge on some of the most complex, high-impact data programmes in the UK, helping clients unlock the power of their data while mentoring the next generation of engineering talent. Please do not hesitate to reply and reach out to Morela today to find out more!
Mar 11, 2026
Full time
SC & DV Cleared Senior Data Consultants and Analysts London Up to £70,000 per annum Are you a data-driven professional with a passion for delivering impactful solutions? Do you excel in translating complex data challenges into actionable insights? If so, Morela has an exciting opportunity for you. Morela is proud to partner with one of the UK's leading data consultancies, renowned for their innovative approach to data integration and analytics. As they continue to expand, they're seeking a skilled SC & DV Cleared Senior Data Consultant and Analysts to join their dynamic team. This role is perfect for someone who combines technical expertise with a consultative mindset, aiming to drive value across diverse projects. You'll be part of a forward-thinking consultancy that operates at the intersection of advanced technology and real-world impact. Serving both public and private sectors, their services encompass strategic advisory, digital transformation, and end-to-end data engineering. As a SC & DV Senior Cleared Data Consultant or Analyst, you'll play a crucial role in designing and implementing data solutions that empower clients to make informed decisions. Core Responsibilities Data Integration: Connect and harmonise data from multiple sources, ensuring clean, reliable, and compliant data pipelines. Data Modelling: Design and manage data models to create logical data structures that enhance accessibility and usability. Application Development: Build full-stack applications using tools such as Python, SQL, and relevant frameworks, delivering intuitive user interfaces and interactive workflows. Data Governance: Implement data lineage tracking and access controls to uphold compliance with organisational and regulatory standards. Client Collaboration: Engage with clients to understand their needs, provide training sessions, and promote best practices for effective adoption and utilisation of data platforms. Continuous Improvement: Contribute to internal capability building by improving frameworks, delivery processes, and team development across the consultancy. What We re Looking For SC, DV or eDV Cleared : In this position, you will already be security cleared to one of those levels. Technical Expertise: Proven experience in data engineering, software development, or systems integration, preferably within AI, analytics, or enterprise platforms. Problem-Solving Skills: Strong analytical abilities with a knack for troubleshooting and optimising complex data workflows. Communication Skills: Excellent ability to engage with both technical and non-technical stakeholders, providing clear and confident guidance. Adaptability: Comfortable working across various sectors and with diverse clients, adjusting approaches as needed. Travel Readiness: Open to occasional travel (up to 25%) depending on project requirements. Palantir Foundry experience is an added bonus! As a SC or DV Cleared Senior Data Consultant or Analyst , you ll lead the charge on some of the most complex, high-impact data programmes in the UK, helping clients unlock the power of their data while mentoring the next generation of engineering talent. Please do not hesitate to reply and reach out to Morela today to find out more!
Hays Technology
Digital Business Consultant X 2
Hays Technology City, London
Your new company A leading consultancy with a specific focus on digital innovation and transformation, driven by market-leading expertise in strategy, technology, data science and creative design. They have a proven track record of helping multiple organisations across both the public and private sector to transform their business through the use of strategic technology and envision what is next for their business. Your new role They are recruiting for Digital Business Consultants to join the organisation to work closely with key clients and deliver leading-edge digital solutions. This will include combining a clear understanding of business value and a consultative approach to make the difference, whilst considering the transformative potential of AI to re-shape the modern world in every engagement. The Digital Business Consultant will be required to: Help clients define their digital strategy and build the business case for investing in ground-breaking AI and other digital technologies. Define compelling customer value propositions and winning business models for the digital era, then creating and documenting solution blueprints, roadmaps, capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams and build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/ contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience in consulting or industry (Business/Enterprise Architect, Senior Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking / reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean / Six Sigma). Demonstrable experience in holistic analysis of AI use cases within project scoping and/or delivery, including the impact on people, processes, data, and sustainability Ability to understand and engage with technical teams on highly complex technology and data projects: you won't be designing a technology stack, and you do need to understand the implications of the stack for the rest of the solution elements while maintaining a laser focus on the business value we're delivering through this technology. Experience gained working in a consulting firm, with some level of client-facing experience and involvement in business development activities (including proposals, bid creation etc). What you'll get in return Competitive salary of 70-80K depending on experience + 4K variable performance bonus Several benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 10, 2026
Full time
Your new company A leading consultancy with a specific focus on digital innovation and transformation, driven by market-leading expertise in strategy, technology, data science and creative design. They have a proven track record of helping multiple organisations across both the public and private sector to transform their business through the use of strategic technology and envision what is next for their business. Your new role They are recruiting for Digital Business Consultants to join the organisation to work closely with key clients and deliver leading-edge digital solutions. This will include combining a clear understanding of business value and a consultative approach to make the difference, whilst considering the transformative potential of AI to re-shape the modern world in every engagement. The Digital Business Consultant will be required to: Help clients define their digital strategy and build the business case for investing in ground-breaking AI and other digital technologies. Define compelling customer value propositions and winning business models for the digital era, then creating and documenting solution blueprints, roadmaps, capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams and build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/ contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience in consulting or industry (Business/Enterprise Architect, Senior Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking / reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean / Six Sigma). Demonstrable experience in holistic analysis of AI use cases within project scoping and/or delivery, including the impact on people, processes, data, and sustainability Ability to understand and engage with technical teams on highly complex technology and data projects: you won't be designing a technology stack, and you do need to understand the implications of the stack for the rest of the solution elements while maintaining a laser focus on the business value we're delivering through this technology. Experience gained working in a consulting firm, with some level of client-facing experience and involvement in business development activities (including proposals, bid creation etc). What you'll get in return Competitive salary of 70-80K depending on experience + 4K variable performance bonus Several benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco
Programme Director (KYC & CLM)
Adecco City, London
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Mar 10, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Adecco
Programme Director (KYC & CLM)
Adecco
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Mar 09, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Virgin Money
Senior Business Operations Analyst - RPA Solutions developer
Virgin Money Chester, Cheshire
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Mar 06, 2026
Full time
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Thebes IT Solutions Ltd
Junior Major Incident & Problem Analyst
Thebes IT Solutions Ltd
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Oct 08, 2025
Full time
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Mercator Digital
Permanent User Researcher
Mercator Digital
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Oct 07, 2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Quickline Communications
Senior Business Analyst
Quickline Communications Kirk Ella, Yorkshire
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Oct 07, 2025
Full time
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

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