Head of Core Banking Public Sector Client 6-month contract 900 / day Umbrella London Looking for a candidate to serve as the internal SME for core banking systems, with a strong focus on Sopra Banking Software (SBS/SOPRA). Key Responsibilities: Lead technical and architectural direction for core banking (SBS/SOPRA) Provide governance, challenge suppliers, and ensure high-quality delivery Support large-scale integrations, migrations, and legacy transformation Drive cloud-native (AWS) and event-driven architecture adoption Collaborate with Enterprise Architecture, delivery teams, and system integrators Key Requirements: 10+ years' experience in core banking architecture or engineering Strong hands-on expertise with SBS/SOPRA Proven experience in large-scale implementations and integrations Strong stakeholder management and ability to influence at senior level Experience with cloud (AWS), digital banking, and modern architectures Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 01, 2026
Contractor
Head of Core Banking Public Sector Client 6-month contract 900 / day Umbrella London Looking for a candidate to serve as the internal SME for core banking systems, with a strong focus on Sopra Banking Software (SBS/SOPRA). Key Responsibilities: Lead technical and architectural direction for core banking (SBS/SOPRA) Provide governance, challenge suppliers, and ensure high-quality delivery Support large-scale integrations, migrations, and legacy transformation Drive cloud-native (AWS) and event-driven architecture adoption Collaborate with Enterprise Architecture, delivery teams, and system integrators Key Requirements: 10+ years' experience in core banking architecture or engineering Strong hands-on expertise with SBS/SOPRA Proven experience in large-scale implementations and integrations Strong stakeholder management and ability to influence at senior level Experience with cloud (AWS), digital banking, and modern architectures Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Apr 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Power trust at scale. As a Privacy Solutions Product Owner, you'll be the privacy subjectmatter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how datadriven products work, you'll guide teams through complex devicelevel data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you'll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery. Embedded with product and engineering teams, you'll balance commercial ambition with responsible data use, enabling confident personalisation, effective measurement, and trusted customer experiences at scale. What you'll do; You'll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies. Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners. Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate. Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery. Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge. Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation. Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data. What you'll bring; You bring deep domain expertise and the confidence to lead in complex, ambiguous situations. Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities. Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines. Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they're used in measurement, personalisation, attribution, and targeting. Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts. Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions. Team overview The Marketing Technology team deliver capability that allows us to attract, engage &"retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:" Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale" Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities" Embedding best practice technologies and championing their adoption to further"consolidate"technology choices" Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation" Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies" Marketing Technology - Martech Ground-breaking projects. Innovative tech. Top innovation. Join the Marketing Technology Centre of Excellence and you'll lead technology projects across our TV, broadband, mobile and Sky Business services. Partnering with the business, marketing, technology and data teams, you will drive a digital transformation agenda to improve our marketing effectiveness and deliver better experiences for our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity below! The Role An exciting and fast-growing eCommerce organisation is looking for a Business Delivery Lead to join its Operations function. This is a high-impact role focused on leading the delivery of strategic business initiatives from approval through to successful implementation. You'll act as the accountable business owner for change initiatives, ensuring outcomes are delivered effectively, risks are managed, and the organisation is fully prepared for change. Operating in a dual-leadership model alongside technical delivery, you'll bridge the gap between strategy and execution working closely with Product, Technology, and wider business functions to ensure initiatives deliver real commercial value. This role is ideal for someone who thrives in complex environments, enjoys influencing at a senior level, and can drive business change across multiple stakeholders. Key Responsibilities Accountable for end-to-end delivery of business initiatives, from approval to benefit realization Define, track and ensure achievement of business outcomes and benefits Provide leadership and direction to Delivery Leads, Business Analysts, and operational teams Champion change and drive stakeholder engagement across the organisation Oversee governance, risk management (RAID), and delivery transparency Produce clear executive-level reporting for senior leadership and board stakeholders Translate strategic objectives into actionable delivery plans Ensure alignment between business priorities and delivery outputs Coordinate cross-functional teams including Commercial, Operations, Finance, Legal and Customer teams Partner closely with Technical Delivery and Product teams to align delivery with business goals Support backlog prioritisation by articulating business value and commercial impact Lead business readiness, go-live planning, and early life support Track adoption, performance, and benefits realisation post-delivery Requirements Proven experience delivering complex business change or transformation initiatives Strong track record of owning and delivering measurable business outcomes Experience working at or influencing executive and senior stakeholder level Strong commercial and financial awareness (cost, value, risk) Experience operating in cross-functional environments with Product and Technology teams Ability to manage governance, risks, and delivery reporting effectively Experience working in structured delivery environments (Agile / hybrid models) Desirable Skills Experience delivering large-scale or global transformation programmes Familiarity with regulated environments or compliance frameworks Experience working within a dual leadership (business + technical) delivery model Strong understanding of organisational readiness and change management The Company This organisation is a well-established, customer-centric business that partners with major UK brands to deliver innovative engagement, loyalty, and acquisition solutions. With a strong focus on growth, customer value, and digital innovation, the business continues to evolve its products and services to stay ahead in a competitive market. Collaboration sits at the heart of its culture, with teams working closely across functions to deliver meaningful outcomes at scale. You'll be joining a business that values ownership, transparency, and impact, where you'll have the opportunity to shape strategic initiatives and influence real change. The salary for this role is between £60,000 - £70,000. This is a hybrid position requiring 2-3 days per week in their Huddersfield office, alongside a strong benefits package including 30 days annual leave plus bank holidays, healthcare, life insurance, lifestyle perks, and flexible benefits. Apply Now If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity. Apply now to find out more. Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 01, 2026
Full time
Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity below! The Role An exciting and fast-growing eCommerce organisation is looking for a Business Delivery Lead to join its Operations function. This is a high-impact role focused on leading the delivery of strategic business initiatives from approval through to successful implementation. You'll act as the accountable business owner for change initiatives, ensuring outcomes are delivered effectively, risks are managed, and the organisation is fully prepared for change. Operating in a dual-leadership model alongside technical delivery, you'll bridge the gap between strategy and execution working closely with Product, Technology, and wider business functions to ensure initiatives deliver real commercial value. This role is ideal for someone who thrives in complex environments, enjoys influencing at a senior level, and can drive business change across multiple stakeholders. Key Responsibilities Accountable for end-to-end delivery of business initiatives, from approval to benefit realization Define, track and ensure achievement of business outcomes and benefits Provide leadership and direction to Delivery Leads, Business Analysts, and operational teams Champion change and drive stakeholder engagement across the organisation Oversee governance, risk management (RAID), and delivery transparency Produce clear executive-level reporting for senior leadership and board stakeholders Translate strategic objectives into actionable delivery plans Ensure alignment between business priorities and delivery outputs Coordinate cross-functional teams including Commercial, Operations, Finance, Legal and Customer teams Partner closely with Technical Delivery and Product teams to align delivery with business goals Support backlog prioritisation by articulating business value and commercial impact Lead business readiness, go-live planning, and early life support Track adoption, performance, and benefits realisation post-delivery Requirements Proven experience delivering complex business change or transformation initiatives Strong track record of owning and delivering measurable business outcomes Experience working at or influencing executive and senior stakeholder level Strong commercial and financial awareness (cost, value, risk) Experience operating in cross-functional environments with Product and Technology teams Ability to manage governance, risks, and delivery reporting effectively Experience working in structured delivery environments (Agile / hybrid models) Desirable Skills Experience delivering large-scale or global transformation programmes Familiarity with regulated environments or compliance frameworks Experience working within a dual leadership (business + technical) delivery model Strong understanding of organisational readiness and change management The Company This organisation is a well-established, customer-centric business that partners with major UK brands to deliver innovative engagement, loyalty, and acquisition solutions. With a strong focus on growth, customer value, and digital innovation, the business continues to evolve its products and services to stay ahead in a competitive market. Collaboration sits at the heart of its culture, with teams working closely across functions to deliver meaningful outcomes at scale. You'll be joining a business that values ownership, transparency, and impact, where you'll have the opportunity to shape strategic initiatives and influence real change. The salary for this role is between £60,000 - £70,000. This is a hybrid position requiring 2-3 days per week in their Huddersfield office, alongside a strong benefits package including 30 days annual leave plus bank holidays, healthcare, life insurance, lifestyle perks, and flexible benefits. Apply Now If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity. Apply now to find out more. Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Project Coordinator Location : Peterborough Full-time, Permanent £35k - £40k, depending on experience OAL are looking for an organised and motivated Project Coordinator to join our team in Peterborough. Reporting to the Commercial Director, you will play a key role in keeping our projects running smoothly. This is a hands-on coordination role where you will plan and track activities, manage schedules, liaise with customers and suppliers, and keep everyone informed and aligned. You will help ensure projects stay on time, on budget, and deliver a great experience for our customers - all while living OAL's values every day. What You'll Be Doing Preparing and sharing project documents such as programmes, drawings, and safety information. Planning resources and logistics for installation, commissioning, and training. Tracking progress and update milestones throughout the project lifecycle. Keeping communication clear between customers, engineers, and suppliers. Supporting safe and efficient work across all project activities. Acting as the customer contact for planning and site delivery, helping ensure satisfaction and SAT sign-off. Monitoring project costs and help the team deliver within budget. Working with the Support team to ensure a smooth transition from project to aftercare. Helping manage small works and spares following agreed pricing and process. Always following OAL and customer safety standards. What We're Looking For Experience coordinating or supporting technical or engineering projects. Ideally, experience in food manufacturing or automation environments. Understanding of project management tools - timelines, budgets, risk assessments. Strong organisation and communication skills, with the ability to juggle priorities. Technical awareness - mechanical, electrical, or controls knowledge is an advantage. Familiarity with installation, commissioning, or control systems. Customer-focused attitude and willingness to collaborate. Understanding of safe working practices (RAMS). Project management qualification (PRINCE2 or similar) or working towards - OAL will support your development. Development Support We are happy to support and fund your professional development. Why Join OAL At OAL, we are driven by innovation and teamwork. You'll be part of a supportive environment where your ideas are valued, and your work makes a real impact. We encourage professional growth and continuous improvement - both in our systems and in our people. About OAL OAL helps food manufacturers automate. Based in Peterborough, we're an innovative family business providing automation and system integration services to the food industry. We are recognised as a market leader in digital transformation, label and date code verification, and robotic powder weighing. As a growing SME, we offer great opportunities within a fast-paced and supportive environment. If you're a creative, organised marketer who's ready to take ownership and make an impact, apply today - we'd love to hear from you. Click on "APPLY" today! No agencies please.
Apr 01, 2026
Full time
Project Coordinator Location : Peterborough Full-time, Permanent £35k - £40k, depending on experience OAL are looking for an organised and motivated Project Coordinator to join our team in Peterborough. Reporting to the Commercial Director, you will play a key role in keeping our projects running smoothly. This is a hands-on coordination role where you will plan and track activities, manage schedules, liaise with customers and suppliers, and keep everyone informed and aligned. You will help ensure projects stay on time, on budget, and deliver a great experience for our customers - all while living OAL's values every day. What You'll Be Doing Preparing and sharing project documents such as programmes, drawings, and safety information. Planning resources and logistics for installation, commissioning, and training. Tracking progress and update milestones throughout the project lifecycle. Keeping communication clear between customers, engineers, and suppliers. Supporting safe and efficient work across all project activities. Acting as the customer contact for planning and site delivery, helping ensure satisfaction and SAT sign-off. Monitoring project costs and help the team deliver within budget. Working with the Support team to ensure a smooth transition from project to aftercare. Helping manage small works and spares following agreed pricing and process. Always following OAL and customer safety standards. What We're Looking For Experience coordinating or supporting technical or engineering projects. Ideally, experience in food manufacturing or automation environments. Understanding of project management tools - timelines, budgets, risk assessments. Strong organisation and communication skills, with the ability to juggle priorities. Technical awareness - mechanical, electrical, or controls knowledge is an advantage. Familiarity with installation, commissioning, or control systems. Customer-focused attitude and willingness to collaborate. Understanding of safe working practices (RAMS). Project management qualification (PRINCE2 or similar) or working towards - OAL will support your development. Development Support We are happy to support and fund your professional development. Why Join OAL At OAL, we are driven by innovation and teamwork. You'll be part of a supportive environment where your ideas are valued, and your work makes a real impact. We encourage professional growth and continuous improvement - both in our systems and in our people. About OAL OAL helps food manufacturers automate. Based in Peterborough, we're an innovative family business providing automation and system integration services to the food industry. We are recognised as a market leader in digital transformation, label and date code verification, and robotic powder weighing. As a growing SME, we offer great opportunities within a fast-paced and supportive environment. If you're a creative, organised marketer who's ready to take ownership and make an impact, apply today - we'd love to hear from you. Click on "APPLY" today! No agencies please.
Hybrid - Strategic HR Business Partner - Swindon Council Salary : 400 Per Day Hours: 37 Hours Working Schedule : Monday to Friday Contract Length : 3 Month Contract Location : Civic Campus, Euclid Street, Swindon, SN1 2JG Job Details Purpose To support delivery of the councils people strategy (At our Best) and the Swindon Plan as a senior member of the HR Operations team. To balance your role as strategic advisor and member of the Senior Management Team to a specific service with supporting the council in its ambition to be an employer of choice. To be an expert strategic HR and organisational development advisor to senior leaders across the breath of complex HR issues. To contribute to the improvement of services through the design, delivery, and implementation of people strategies and solutions that deliver organisational excellence. To be a role model in bringing the councils culture, values and behaviours, and new ways of working to life. Accountabilities To contribute to the strategic management of the council as an extended member of the Senior Management Team to an allocated Directorate / Service, ensuring that people related issues are considered in the design and delivery of services. Strategic alignment: Partner with senior leaders to develop, implement, and embed HR strategies that support long-term goals, drive organisational performance and ensures the councils financial sustainability. Organisational design & change management programmes: Lead initiatives around the design and delivery of restructuring, workforce planning, and transformation to ensure organisational agility and scalability. Talent and development strategy: Collaborate on succession planning, leadership development, and talent acquisition strategies to build a robust talent pipeline and support a culture of growing our own. Culture & engagement: Champion initiatives including the At our Best programme that enhance employee engagement, inclusion, high performance, continuous improvement and a values-driven culture. Performance & capability: Drive performance management processes and support capability building across teams. Data-driven insights: Commission and interpret HR analytics to inform evidence-based decisions, identify trends, and recommend proactive solutions. Employee relations & risk management: Provide guidance on complex employee relations issues, ensuring compliance and mitigating risk in line with council policies, employment law and best practice to deliver innovative people solutions. To provide and evaluate risk-based options, and advise upon risk ahead of key decisions, adjusting plans as necessary. To commission the HR&OD & Enabling Services centres of excellence to develop and embed innovative interventions that drive transformational change across and within services. To provide coaching and risk-based advice and support to senior managers and leaders, enabling and empowering them to make informed decisions while ensuring their accountability for decisions. To embed HR best practice and develop high standards of people management within services. To assist in developing and rolling out organisational HR policy, practice and procedure ensuring their consistent application within services. To be a positive influencer and constructively challenge ideas and proposals to ensure sound people implications are considered ahead of decisions being made. To network and build positive relationships with key stakeholders and external partners. To develop and maintain excellent trade union relationships, particularly regarding HR change and cultural development. To use computerised systems, technology, artificial intelligence (AI) and digital solutions to deliver an effective service. To ensure EDI is integral to the work of the function and adheres to all legal and mandatory requirements. To lead / contribute to people management and organisation change workstreams as required. To lead the compilation of responses to requests for employment data or staffing information. To chair working groups as requested, ensuring the needs of the department on a particular issue are clearly articulated and considered as appropriate. To be a visible, engaging, and inspiring member of the HR Operations leadership team and wider senior management team of the assigned service / s. To work with the HR Operations leadership team to identify and grow future talent, to enable succession planning within the HR Operations team and wider HR & OD Service. To escalate complex problems / issues and areas of risk to the Head of HR Operations and Delivery or other members of the HR and OD Leadership team. To deputise for the Head of HR Operations from time to time, as required. To contribute to the effectiveness of the services provided by the HR &OD Service; and support and advise on the departmental contribution to business processes, making suggestions for improvement / change where appropriate. To be a positive ambassador for the HR Operations team and wider HR and OD Service. To attend HR Operations team meetings and other HR and OD Service meetings as required. To maintain own continuing professional development in consultation with the Head of HR Operations and to liaise / network with other HR practitioners as appropriate. Any other duties commensurate with the grade and purpose of the post.
Apr 01, 2026
Contractor
Hybrid - Strategic HR Business Partner - Swindon Council Salary : 400 Per Day Hours: 37 Hours Working Schedule : Monday to Friday Contract Length : 3 Month Contract Location : Civic Campus, Euclid Street, Swindon, SN1 2JG Job Details Purpose To support delivery of the councils people strategy (At our Best) and the Swindon Plan as a senior member of the HR Operations team. To balance your role as strategic advisor and member of the Senior Management Team to a specific service with supporting the council in its ambition to be an employer of choice. To be an expert strategic HR and organisational development advisor to senior leaders across the breath of complex HR issues. To contribute to the improvement of services through the design, delivery, and implementation of people strategies and solutions that deliver organisational excellence. To be a role model in bringing the councils culture, values and behaviours, and new ways of working to life. Accountabilities To contribute to the strategic management of the council as an extended member of the Senior Management Team to an allocated Directorate / Service, ensuring that people related issues are considered in the design and delivery of services. Strategic alignment: Partner with senior leaders to develop, implement, and embed HR strategies that support long-term goals, drive organisational performance and ensures the councils financial sustainability. Organisational design & change management programmes: Lead initiatives around the design and delivery of restructuring, workforce planning, and transformation to ensure organisational agility and scalability. Talent and development strategy: Collaborate on succession planning, leadership development, and talent acquisition strategies to build a robust talent pipeline and support a culture of growing our own. Culture & engagement: Champion initiatives including the At our Best programme that enhance employee engagement, inclusion, high performance, continuous improvement and a values-driven culture. Performance & capability: Drive performance management processes and support capability building across teams. Data-driven insights: Commission and interpret HR analytics to inform evidence-based decisions, identify trends, and recommend proactive solutions. Employee relations & risk management: Provide guidance on complex employee relations issues, ensuring compliance and mitigating risk in line with council policies, employment law and best practice to deliver innovative people solutions. To provide and evaluate risk-based options, and advise upon risk ahead of key decisions, adjusting plans as necessary. To commission the HR&OD & Enabling Services centres of excellence to develop and embed innovative interventions that drive transformational change across and within services. To provide coaching and risk-based advice and support to senior managers and leaders, enabling and empowering them to make informed decisions while ensuring their accountability for decisions. To embed HR best practice and develop high standards of people management within services. To assist in developing and rolling out organisational HR policy, practice and procedure ensuring their consistent application within services. To be a positive influencer and constructively challenge ideas and proposals to ensure sound people implications are considered ahead of decisions being made. To network and build positive relationships with key stakeholders and external partners. To develop and maintain excellent trade union relationships, particularly regarding HR change and cultural development. To use computerised systems, technology, artificial intelligence (AI) and digital solutions to deliver an effective service. To ensure EDI is integral to the work of the function and adheres to all legal and mandatory requirements. To lead / contribute to people management and organisation change workstreams as required. To lead the compilation of responses to requests for employment data or staffing information. To chair working groups as requested, ensuring the needs of the department on a particular issue are clearly articulated and considered as appropriate. To be a visible, engaging, and inspiring member of the HR Operations leadership team and wider senior management team of the assigned service / s. To work with the HR Operations leadership team to identify and grow future talent, to enable succession planning within the HR Operations team and wider HR & OD Service. To escalate complex problems / issues and areas of risk to the Head of HR Operations and Delivery or other members of the HR and OD Leadership team. To deputise for the Head of HR Operations from time to time, as required. To contribute to the effectiveness of the services provided by the HR &OD Service; and support and advise on the departmental contribution to business processes, making suggestions for improvement / change where appropriate. To be a positive ambassador for the HR Operations team and wider HR and OD Service. To attend HR Operations team meetings and other HR and OD Service meetings as required. To maintain own continuing professional development in consultation with the Head of HR Operations and to liaise / network with other HR practitioners as appropriate. Any other duties commensurate with the grade and purpose of the post.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This is a 6-12 month fixed-term role leading a People Operations team through a major centralisation programme while remaining hands-on in delivering core HR processes. It requires driving operational efficiency, implementing improved systems and AI-enabled workflows, and building team capability to support a newly centralised shared-service model. Client Details Our client is a dynamic, multi-brand organisation in the creative and digital sectors, backed by private equity and undergoing significant transformation. Description 6-12 month fixed-term contract leading a People Operations team through a major centralisation and transformation programme. Act as a hands-on player-coach, delivering core HR processes while building and developing team capability. Oversee the centralisation of HR administration, including onboarding, contracts, benefits, offboarding, and compliance processes. Drive process improvement, workflow redesign, and operational efficiency across all employment lifecycle activities. Implement and optimise HR technology, automation, and AI-enabled tools to streamline operations. Ensure legal compliance, data integrity, and accurate monthly payroll coordination. Build strong relationships with internal stakeholders across multiple business units and support successful adoption of new processes. Deliver high-quality operational reporting, people metrics, and insights to senior leaders. Profile An experienced People Operations professional with a strong track record in delivering end-to-end HR processes and leading small operational teams. Brings a hands-on, player-coach approach - confident stepping into the detail while guiding and developing others. Skilled in improving and streamlining HR workflows, with a practical understanding of how to drive efficiency through technology, automation, and emerging AI tools. Thrives in fast-paced, evolving environments, demonstrating resilience, adaptability, and a calm, solutions-focused mindset. Highly organised with strong attention to detail, ensuring accuracy, compliance, and high-quality operational output. Able to build strong relationships across functions and communicate clearly, supporting colleagues through change and adopting new ways of working. Job Offer A 6-12 month fixed-term contract with the opportunity to shape and lead a newly centralised People Operations function during a pivotal transformation. A salary of £60,000 for the duration of the fixed-term contract. The chance to introduce new technologies, automation, and AI-enabled efficiencies to modernise People Operations. A dynamic, fast-moving environment where your work directly improves operational efficiency, compliance, and scalability. Strong cross-functional exposure and collaboration with senior leaders, Finance, IT, and HR teams, offering excellent professional development and visibility. If this sounds like something of interest to you - please apply today!
Apr 01, 2026
Contractor
This is a 6-12 month fixed-term role leading a People Operations team through a major centralisation programme while remaining hands-on in delivering core HR processes. It requires driving operational efficiency, implementing improved systems and AI-enabled workflows, and building team capability to support a newly centralised shared-service model. Client Details Our client is a dynamic, multi-brand organisation in the creative and digital sectors, backed by private equity and undergoing significant transformation. Description 6-12 month fixed-term contract leading a People Operations team through a major centralisation and transformation programme. Act as a hands-on player-coach, delivering core HR processes while building and developing team capability. Oversee the centralisation of HR administration, including onboarding, contracts, benefits, offboarding, and compliance processes. Drive process improvement, workflow redesign, and operational efficiency across all employment lifecycle activities. Implement and optimise HR technology, automation, and AI-enabled tools to streamline operations. Ensure legal compliance, data integrity, and accurate monthly payroll coordination. Build strong relationships with internal stakeholders across multiple business units and support successful adoption of new processes. Deliver high-quality operational reporting, people metrics, and insights to senior leaders. Profile An experienced People Operations professional with a strong track record in delivering end-to-end HR processes and leading small operational teams. Brings a hands-on, player-coach approach - confident stepping into the detail while guiding and developing others. Skilled in improving and streamlining HR workflows, with a practical understanding of how to drive efficiency through technology, automation, and emerging AI tools. Thrives in fast-paced, evolving environments, demonstrating resilience, adaptability, and a calm, solutions-focused mindset. Highly organised with strong attention to detail, ensuring accuracy, compliance, and high-quality operational output. Able to build strong relationships across functions and communicate clearly, supporting colleagues through change and adopting new ways of working. Job Offer A 6-12 month fixed-term contract with the opportunity to shape and lead a newly centralised People Operations function during a pivotal transformation. A salary of £60,000 for the duration of the fixed-term contract. The chance to introduce new technologies, automation, and AI-enabled efficiencies to modernise People Operations. A dynamic, fast-moving environment where your work directly improves operational efficiency, compliance, and scalability. Strong cross-functional exposure and collaboration with senior leaders, Finance, IT, and HR teams, offering excellent professional development and visibility. If this sounds like something of interest to you - please apply today!
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" Product Management leadership for campaign execution and orchestration capabilities within Advertising Technology , underpinning how purchased advertising campaigns are prepared, delivered, monitored , and measured across Sky's linear, addressable, and digital platforms. The Product Manager will" define and evolve the product strategy "for this domain as part of the broader" AdFinity platform transformation , translating high-level strategic direction into a clear capability roadmap and product vision. The role is accountable for shaping the" future-state advertising technology products "responsible for asset lifecycle management, campaign orchestration, and operational visibility, while maintaining BAU stability across existing platforms during a period of significant transformation. A defining characteristic of this role is the requirement for" strategic product leadership combined with strong technical credibility . The Product Manager must be comfortable leading discovery, evaluating technology and vendor options where appropriate , and influencing senior stakeholders across Product, Architecture, Delivery and Sky Media. What you'll do Define and own the" product vision, strategy, and roadmap "for campaign execution, orchestration, and operational monitoring capabilities. Lead" product discovery and capability definition , identifying the future-state operating model for campaign management across AdTech . Translate strategic direction into" clear product capabilities, roadmaps, and measurable outcomes . Apply deep" advertising industry knowledge "to shape products that support real-world campaign delivery, trafficking, and optimisation workflows. Work closely with" CX teams "to embed operational insight, user journeys, and workflow improvements into product priorities. Partner with" Architecture and Engineering "to define modular, API-driven, cloud-based platform capabilities. Lead or contribute to" build vs buy assessments , vendor evaluations, and solution selection activities where required . Collaborate with" Product Owners / delivery leads "to ensure complex product intent is delivered effectively. Balance" BAU reliability with strategic modernisation "of legacy systems. Act as the" strategic voice of the product domain , influencing stakeholders and aligning teams around the long-term platform direction. What you'll bring Significant Product Management experience owning" platform-level or workflow-driven technology products . Experience" defining product strategy and capability roadmaps "in complex technical environments. Strong" AdTech, media, or broadcast industry experience , particularly across campaign execution, scheduling, trafficking, or delivery workflows. Technical fluency across" APIs, distributed systems, cloud infrastructure, and data pipelines . Experience working with" architects, engineers, CX and UX teams "to shape scalable product capabilities. Experience contributing to or leading" technology evaluation and build vs buy decision-making . Confidence influencing" senior stakeholders and cross-functional teams "in ambiguous or evolving environments. Ability to operate in" large-scale transformation programmes while maintaining operational stability . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" Product Management leadership for campaign execution and orchestration capabilities within Advertising Technology , underpinning how purchased advertising campaigns are prepared, delivered, monitored , and measured across Sky's linear, addressable, and digital platforms. The Product Manager will" define and evolve the product strategy "for this domain as part of the broader" AdFinity platform transformation , translating high-level strategic direction into a clear capability roadmap and product vision. The role is accountable for shaping the" future-state advertising technology products "responsible for asset lifecycle management, campaign orchestration, and operational visibility, while maintaining BAU stability across existing platforms during a period of significant transformation. A defining characteristic of this role is the requirement for" strategic product leadership combined with strong technical credibility . The Product Manager must be comfortable leading discovery, evaluating technology and vendor options where appropriate , and influencing senior stakeholders across Product, Architecture, Delivery and Sky Media. What you'll do Define and own the" product vision, strategy, and roadmap "for campaign execution, orchestration, and operational monitoring capabilities. Lead" product discovery and capability definition , identifying the future-state operating model for campaign management across AdTech . Translate strategic direction into" clear product capabilities, roadmaps, and measurable outcomes . Apply deep" advertising industry knowledge "to shape products that support real-world campaign delivery, trafficking, and optimisation workflows. Work closely with" CX teams "to embed operational insight, user journeys, and workflow improvements into product priorities. Partner with" Architecture and Engineering "to define modular, API-driven, cloud-based platform capabilities. Lead or contribute to" build vs buy assessments , vendor evaluations, and solution selection activities where required . Collaborate with" Product Owners / delivery leads "to ensure complex product intent is delivered effectively. Balance" BAU reliability with strategic modernisation "of legacy systems. Act as the" strategic voice of the product domain , influencing stakeholders and aligning teams around the long-term platform direction. What you'll bring Significant Product Management experience owning" platform-level or workflow-driven technology products . Experience" defining product strategy and capability roadmaps "in complex technical environments. Strong" AdTech, media, or broadcast industry experience , particularly across campaign execution, scheduling, trafficking, or delivery workflows. Technical fluency across" APIs, distributed systems, cloud infrastructure, and data pipelines . Experience working with" architects, engineers, CX and UX teams "to shape scalable product capabilities. Experience contributing to or leading" technology evaluation and build vs buy decision-making . Confidence influencing" senior stakeholders and cross-functional teams "in ambiguous or evolving environments. Ability to operate in" large-scale transformation programmes while maintaining operational stability . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 01, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Developer-in-Test (SC Cleared) Southend / Reading (Hybrid) 3 Month Rolling Contract £450/day (Outside IR35) Developer-in-Test needed with active SC Security Clearance and Java coding skills. 3 Month Rolling Contract based in either Southend (Essex) or Reading (Hybrid). Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the office. Start ASAP in March 2026. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Developer-in-Test / SDET with strong Java coding + test automation skills. Government / (url removed) projects experience strongly preferred. Test automation tools experience -eg- Selenium, Serenity or Cucumber. Continuous Integration tools -eg- Jenkins, Stash, Hudson, Github. Testing UI and Web Services systems including end-to-end and in isolation using Mocks. Experience with large datasets + appreciation of data isolation in a multi-tenanted SAAS platform environments. Writing / maintaining SQL insert, update + delete statements Using Test Management tools like Jira for planning, test execution + reporting. AWS Cloud environments + automated infrastructure. Advantageous skills: JavaScript, JMeter scripting, Performance Testing, Agile/Scrum. SC Security Clearance is essential for this position.
Apr 01, 2026
Contractor
Developer-in-Test (SC Cleared) Southend / Reading (Hybrid) 3 Month Rolling Contract £450/day (Outside IR35) Developer-in-Test needed with active SC Security Clearance and Java coding skills. 3 Month Rolling Contract based in either Southend (Essex) or Reading (Hybrid). Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the office. Start ASAP in March 2026. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Developer-in-Test / SDET with strong Java coding + test automation skills. Government / (url removed) projects experience strongly preferred. Test automation tools experience -eg- Selenium, Serenity or Cucumber. Continuous Integration tools -eg- Jenkins, Stash, Hudson, Github. Testing UI and Web Services systems including end-to-end and in isolation using Mocks. Experience with large datasets + appreciation of data isolation in a multi-tenanted SAAS platform environments. Writing / maintaining SQL insert, update + delete statements Using Test Management tools like Jira for planning, test execution + reporting. AWS Cloud environments + automated infrastructure. Advantageous skills: JavaScript, JMeter scripting, Performance Testing, Agile/Scrum. SC Security Clearance is essential for this position.
Solution Architect - Innovation & Digital 84,000 (inc. cash allowance) + enhanced holiday + private medical Hybrid - typically 1-2 days per month in the office I'm working with a client of ours who are a well-established UK organisation investing heavily in their Innovation & Digital capability. This isn't a traditional architecture role sitting in governance or platform. This is greenfield. Experimentation. Prototyping. Turning ideas into real, live digital products that the business actually uses. You'll sit within a forward-thinking Architecture function that looks after products - not waterfall programmes, not static platforms - but genuine innovation. Around 30% of your time will be in the innovation labs space, working with stakeholders to shape ideas, challenge thinking, and build proof of concepts. Another 30% will see you taking the best of those ideas into full builds, working closely with agile development squads to get them over the line. This is as much about communication and influence as it is technical design. You'll be expected to challenge the business (constructively), articulate ideas clearly, and translate complex technical thinking into something commercial leaders can genuinely understand. They're doing some exciting things in the AI space too - from building their own secure internal chat capability through to AI-driven, compliance-focused transformation products. Gen AI is a big part of the experimentation pipeline, so whether you've delivered AI projects already or you have a solid grasp of the principles and infrastructure behind it, that curiosity and understanding is important. What you'll be doing You'll be at the front end of innovation - taking problem statements from across the business and turning them into tangible prototypes, MVPs and scalable digital products. You'll design and lead technical solutions in a cloud-first environment, collaborate with architects and engineers to ensure alignment to enterprise strategy, and stay hands-on enough to validate ideas quickly. You'll also stay involved post go-live - consulting with product teams to ensure what's been built is adopted, maintained and evolved properly. This isn't "design it and disappear". It's proper ownership. In your first year, the expectation is that you'll fully understand the business streams you support - both technically and commercially - becoming a trusted voice in that space. What they're looking for Experience as a Solution Architect or Technical Architect (or a Lead / Senior Developer who has stepped into architecture) Strong background in cloud solutions - AWS or Azure, they're flexible Proven experience delivering greenfield work, proof of concepts and MVPs Comfortable working in agile product environments Exposure to AI / Gen AI projects or a strong understanding of the principles Able to design compliant, production-ready solutions Strong stakeholder engagement skills - able to challenge and influence Confident presenting technical designs to both technical and non-technical audiences Creative mindset - enjoys experimenting and trying new approaches You don't need to be an Enterprise Architect living in governance frameworks all day. They want someone pragmatic, technically credible, and commercially aware. Someone who enjoys getting stuck in. The environment 84,000 Enhanced holiday - 28 days plus holidays Private medical Flexible hybrid working - typically twice a month in the office Core 9-5 but flexibility around start / finish times A mature team who trust people to manage their time The interview process is two stages - an initial Teams conversation with the Architecture leadership, followed by an in-person presentation where you'll design a solution and walk them through your thinking. Communication is absolutely key here. If you enjoy greenfield architecture, experimenting with AI and emerging tech, and working in an environment where you can genuinely influence the direction of digital products - this is well worth a conversation. Looking to get CVs out on this ASAP so get in touch if you need anything. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 01, 2026
Full time
Solution Architect - Innovation & Digital 84,000 (inc. cash allowance) + enhanced holiday + private medical Hybrid - typically 1-2 days per month in the office I'm working with a client of ours who are a well-established UK organisation investing heavily in their Innovation & Digital capability. This isn't a traditional architecture role sitting in governance or platform. This is greenfield. Experimentation. Prototyping. Turning ideas into real, live digital products that the business actually uses. You'll sit within a forward-thinking Architecture function that looks after products - not waterfall programmes, not static platforms - but genuine innovation. Around 30% of your time will be in the innovation labs space, working with stakeholders to shape ideas, challenge thinking, and build proof of concepts. Another 30% will see you taking the best of those ideas into full builds, working closely with agile development squads to get them over the line. This is as much about communication and influence as it is technical design. You'll be expected to challenge the business (constructively), articulate ideas clearly, and translate complex technical thinking into something commercial leaders can genuinely understand. They're doing some exciting things in the AI space too - from building their own secure internal chat capability through to AI-driven, compliance-focused transformation products. Gen AI is a big part of the experimentation pipeline, so whether you've delivered AI projects already or you have a solid grasp of the principles and infrastructure behind it, that curiosity and understanding is important. What you'll be doing You'll be at the front end of innovation - taking problem statements from across the business and turning them into tangible prototypes, MVPs and scalable digital products. You'll design and lead technical solutions in a cloud-first environment, collaborate with architects and engineers to ensure alignment to enterprise strategy, and stay hands-on enough to validate ideas quickly. You'll also stay involved post go-live - consulting with product teams to ensure what's been built is adopted, maintained and evolved properly. This isn't "design it and disappear". It's proper ownership. In your first year, the expectation is that you'll fully understand the business streams you support - both technically and commercially - becoming a trusted voice in that space. What they're looking for Experience as a Solution Architect or Technical Architect (or a Lead / Senior Developer who has stepped into architecture) Strong background in cloud solutions - AWS or Azure, they're flexible Proven experience delivering greenfield work, proof of concepts and MVPs Comfortable working in agile product environments Exposure to AI / Gen AI projects or a strong understanding of the principles Able to design compliant, production-ready solutions Strong stakeholder engagement skills - able to challenge and influence Confident presenting technical designs to both technical and non-technical audiences Creative mindset - enjoys experimenting and trying new approaches You don't need to be an Enterprise Architect living in governance frameworks all day. They want someone pragmatic, technically credible, and commercially aware. Someone who enjoys getting stuck in. The environment 84,000 Enhanced holiday - 28 days plus holidays Private medical Flexible hybrid working - typically twice a month in the office Core 9-5 but flexibility around start / finish times A mature team who trust people to manage their time The interview process is two stages - an initial Teams conversation with the Architecture leadership, followed by an in-person presentation where you'll design a solution and walk them through your thinking. Communication is absolutely key here. If you enjoy greenfield architecture, experimenting with AI and emerging tech, and working in an environment where you can genuinely influence the direction of digital products - this is well worth a conversation. Looking to get CVs out on this ASAP so get in touch if you need anything. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Head of Business Sales is responsible for leading a sales development team responsible for booking meetings for the sales team. This role combines sales leadership with hands-on commercial execution, balancing revenue delivery with team development and operational excellence. You will oversee the execution of 8 SDR s initially, designing sales strategies, coaching and mentoring senior sales professionals, and collaborating with cross-functional leaders in Marketing, Product, Sales Research, and Customer Success to deliver exceptional client outcomes. Operating effectively within a matrix organization, you will leverage strong stakeholder management skills to align global and regional priorities, drive collaboration, and ensure consistent execution across functions and geographies. This is a visible role suited to a commercially astute, data-driven sales leader with deep experience in S, business development ideally in analytics, or information services and a proven ability to build trusted relationships at C-level. The team the Head will be responsible for will be solution selling using technology and AI to help drive successful outcomes. What you ll be doing Develop and execute GlobalData s business development sales strategy to achieve revenue, growth, and profitability targets. Lead, inspire, and coach a team of Enterprise and Senior Enterprise Sales Representatives, ensuring consistent performance, accountability, and professional growth. Drive executive engagement with C-suite decision makers, developing trust-based relationships that lead to strategic partnerships. Build a performance culture based on consultative, solution selling and measurable commercial outcomes. Foster cross-matrix collaboration between sales , product specialists, marketing, and customer success to deliver integrated client solutions. Partner closely with the Marketing and Strategy teams to align demand generation and account-based marketing programs to enterprise objectives. Provide executive oversight on key client engagements, supporting senior sales professionals in complex negotiations and C-suite discussions. Define and monitor KPIs across pipeline management, forecasting accuracy, and conversion metrics; ensure consistent use of CRM systems (Salesforce). Act as a bridge between commercial operations and product innovation translating client feedback into actionable insights for product development and strategic planning. Champion the use of digital and social selling techniques , encouraging data-driven prospecting, content-led engagement, and personal branding across the team. Represent GlobalData at industry events, executive roundtables, and client forums to strengthen market visibility and thought leadership. Collaborate with HR and Learning & Development to attract, onboard, and retain top enterprise sales talent. Work very closely with the account management team on handovers What we re looking for Experience leading business development teams. Minimum 3 years experience Demonstrated track record of exceeding revenue goals through consultative and strategic sales approaches Someone who can demonstrate a playbook for leading Enterprise sales teams Strong leadership skills with the ability to inspire, coach, and develop senior sales professionals. Experience operating within a global, matrixed organization, balancing global priorities with local execution. Commercially astute, analytical, and results-oriented, with strong strategic planning and forecasting capabilities. Expertise in social selling techniques, leveraging platforms such as LinkedIn and data-driven engagement tools. Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence at C-suite level. Comfortable engaging in complex, multi-stakeholder deals and enterprise level contract negotiations. Proficiency with CRM tools (Salesforce, Gong ) and a data-driven approach to pipeline management and performance analysis. Willingness to travel internationally (up to %) for client meetings. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed)
Apr 01, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Head of Business Sales is responsible for leading a sales development team responsible for booking meetings for the sales team. This role combines sales leadership with hands-on commercial execution, balancing revenue delivery with team development and operational excellence. You will oversee the execution of 8 SDR s initially, designing sales strategies, coaching and mentoring senior sales professionals, and collaborating with cross-functional leaders in Marketing, Product, Sales Research, and Customer Success to deliver exceptional client outcomes. Operating effectively within a matrix organization, you will leverage strong stakeholder management skills to align global and regional priorities, drive collaboration, and ensure consistent execution across functions and geographies. This is a visible role suited to a commercially astute, data-driven sales leader with deep experience in S, business development ideally in analytics, or information services and a proven ability to build trusted relationships at C-level. The team the Head will be responsible for will be solution selling using technology and AI to help drive successful outcomes. What you ll be doing Develop and execute GlobalData s business development sales strategy to achieve revenue, growth, and profitability targets. Lead, inspire, and coach a team of Enterprise and Senior Enterprise Sales Representatives, ensuring consistent performance, accountability, and professional growth. Drive executive engagement with C-suite decision makers, developing trust-based relationships that lead to strategic partnerships. Build a performance culture based on consultative, solution selling and measurable commercial outcomes. Foster cross-matrix collaboration between sales , product specialists, marketing, and customer success to deliver integrated client solutions. Partner closely with the Marketing and Strategy teams to align demand generation and account-based marketing programs to enterprise objectives. Provide executive oversight on key client engagements, supporting senior sales professionals in complex negotiations and C-suite discussions. Define and monitor KPIs across pipeline management, forecasting accuracy, and conversion metrics; ensure consistent use of CRM systems (Salesforce). Act as a bridge between commercial operations and product innovation translating client feedback into actionable insights for product development and strategic planning. Champion the use of digital and social selling techniques , encouraging data-driven prospecting, content-led engagement, and personal branding across the team. Represent GlobalData at industry events, executive roundtables, and client forums to strengthen market visibility and thought leadership. Collaborate with HR and Learning & Development to attract, onboard, and retain top enterprise sales talent. Work very closely with the account management team on handovers What we re looking for Experience leading business development teams. Minimum 3 years experience Demonstrated track record of exceeding revenue goals through consultative and strategic sales approaches Someone who can demonstrate a playbook for leading Enterprise sales teams Strong leadership skills with the ability to inspire, coach, and develop senior sales professionals. Experience operating within a global, matrixed organization, balancing global priorities with local execution. Commercially astute, analytical, and results-oriented, with strong strategic planning and forecasting capabilities. Expertise in social selling techniques, leveraging platforms such as LinkedIn and data-driven engagement tools. Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence at C-suite level. Comfortable engaging in complex, multi-stakeholder deals and enterprise level contract negotiations. Proficiency with CRM tools (Salesforce, Gong ) and a data-driven approach to pipeline management and performance analysis. Willingness to travel internationally (up to %) for client meetings. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed)
