You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 05, 2026
Full time
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
Feb 05, 2026
Full time
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
We make a difference in people's lives every day. An organisation that's owned and run by its members and colleagues, Bron Afon Community Housing manages over 8,000 homes across Torfaen and neighbouring communities, and we're proud to be more than just a housing provider. We work collaboratively to improve lives, tackle inequality, and create opportunities for people facing disadvantage and exclusion. We're currently piloting a 4-day working week, based on the 100-80-100 principle: delivering 100% of the work, in 80% of the time, for 100% of the pay. It's part of our commitment to innovation, wellbeing, and work-life balance. We're looking for an exceptional Executive Director of Operations to lead transformational change across our Operations Directorate. This is a pivotal leadership role, responsible for delivering outstanding customer experiences alongside the highest levels of compliance, while unlocking efficiencies and new ways of working through our digital investment. You'll oversee around 350 colleagues, across Communities and Placemaking, Property and Asset Management, and a large Direct Labour Organisation (DLO), driving productivity and integration to create a seamless service for customers. You'll bring proven experience of leading significant change in a complex, customer-focused environment, with a track record of improving commercial performance, delivering efficiencies, and ensuring regulatory compliance. Strong strategic insight, board-level exposure, and the ability to inspire and hold teams accountable are essential. Experience in asset management and/or social housing will be highly advantageous. Further information is available by clicking Apply. If you would then like to discuss the opportunity further, please contact Chantelle Harris on or Louise Bickley on at GatenbySanderson. Bron Afon is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of disability, race, gender, or other protected characteristics. If you require any adjustments during the recruitment process, please get in touch to discuss how we can best support you. The closing date is 9am on Monday 9th February 2026.
Feb 05, 2026
Full time
We make a difference in people's lives every day. An organisation that's owned and run by its members and colleagues, Bron Afon Community Housing manages over 8,000 homes across Torfaen and neighbouring communities, and we're proud to be more than just a housing provider. We work collaboratively to improve lives, tackle inequality, and create opportunities for people facing disadvantage and exclusion. We're currently piloting a 4-day working week, based on the 100-80-100 principle: delivering 100% of the work, in 80% of the time, for 100% of the pay. It's part of our commitment to innovation, wellbeing, and work-life balance. We're looking for an exceptional Executive Director of Operations to lead transformational change across our Operations Directorate. This is a pivotal leadership role, responsible for delivering outstanding customer experiences alongside the highest levels of compliance, while unlocking efficiencies and new ways of working through our digital investment. You'll oversee around 350 colleagues, across Communities and Placemaking, Property and Asset Management, and a large Direct Labour Organisation (DLO), driving productivity and integration to create a seamless service for customers. You'll bring proven experience of leading significant change in a complex, customer-focused environment, with a track record of improving commercial performance, delivering efficiencies, and ensuring regulatory compliance. Strong strategic insight, board-level exposure, and the ability to inspire and hold teams accountable are essential. Experience in asset management and/or social housing will be highly advantageous. Further information is available by clicking Apply. If you would then like to discuss the opportunity further, please contact Chantelle Harris on or Louise Bickley on at GatenbySanderson. Bron Afon is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of disability, race, gender, or other protected characteristics. If you require any adjustments during the recruitment process, please get in touch to discuss how we can best support you. The closing date is 9am on Monday 9th February 2026.
Associate Director - Development Infrastructure About the Role: We are looking for an experienced Associate Director to lead and oversee the design and delivery of development infrastructure projects, with a primary focus on roads, drainage, and utilities for residential and mixed-use developments. This is a senior leadership position responsible for managing both internal and external teams to ensure the efficient, cost-effective, and compliant delivery of civil engineering solutions. Key Responsibilities: Lead and manage the design and delivery of civil engineering infrastructure (S38, S104, S278, S106) for housing, commercial, or mixed-use development projects. Focus on business development and fee generation including tendering, bidding and winning projects. Manage and mentor a team of civil engineers, technicians, and external consultants. Ensure all infrastructure works comply with relevant design standards (DMRB, Sewers for Adoption, Building Regulations, SuDS guidance, etc.). Review, approve, and provide technical oversight on detailed designs for roads, drainage, earthworks, and utility systems. Manage project budgets, schedules, and resources effectively, ensuring successful delivery of multiple projects. Coordinate and liaise with planning, architecture, construction, and legal teams to align infrastructure delivery with overall project goals. Maintain relationships with adopting authorities and ensure successful technical approvals and agreements. Oversee the integration of sustainable drainage design (SuDS) and ensure compliance with current environmental and planning policies. Provide expert advice and strategic direction on complex technical issues and drive the development of best practices within the team. Required Experience & Qualifications: Degree in Civil Engineering or a related discipline. Experience in civil infrastructure design and delivery, particularly in residential/mixed-use development. Strong understanding of UK highways and drainage legislation, including S38, S104, S278, and S106 processes. Proven leadership experience managing multidisciplinary teams and collaborating with external consultants. Strong project management, communication, and client-facing skills. Experience with design software such as AutoCAD, Civil 3D, MicroDrainage/Flow. Desirable: Experience in land feasibility and early-stage design assessments. Knowledge of land development, earthworks, and remediation strategies. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Feb 05, 2026
Full time
Associate Director - Development Infrastructure About the Role: We are looking for an experienced Associate Director to lead and oversee the design and delivery of development infrastructure projects, with a primary focus on roads, drainage, and utilities for residential and mixed-use developments. This is a senior leadership position responsible for managing both internal and external teams to ensure the efficient, cost-effective, and compliant delivery of civil engineering solutions. Key Responsibilities: Lead and manage the design and delivery of civil engineering infrastructure (S38, S104, S278, S106) for housing, commercial, or mixed-use development projects. Focus on business development and fee generation including tendering, bidding and winning projects. Manage and mentor a team of civil engineers, technicians, and external consultants. Ensure all infrastructure works comply with relevant design standards (DMRB, Sewers for Adoption, Building Regulations, SuDS guidance, etc.). Review, approve, and provide technical oversight on detailed designs for roads, drainage, earthworks, and utility systems. Manage project budgets, schedules, and resources effectively, ensuring successful delivery of multiple projects. Coordinate and liaise with planning, architecture, construction, and legal teams to align infrastructure delivery with overall project goals. Maintain relationships with adopting authorities and ensure successful technical approvals and agreements. Oversee the integration of sustainable drainage design (SuDS) and ensure compliance with current environmental and planning policies. Provide expert advice and strategic direction on complex technical issues and drive the development of best practices within the team. Required Experience & Qualifications: Degree in Civil Engineering or a related discipline. Experience in civil infrastructure design and delivery, particularly in residential/mixed-use development. Strong understanding of UK highways and drainage legislation, including S38, S104, S278, and S106 processes. Proven leadership experience managing multidisciplinary teams and collaborating with external consultants. Strong project management, communication, and client-facing skills. Experience with design software such as AutoCAD, Civil 3D, MicroDrainage/Flow. Desirable: Experience in land feasibility and early-stage design assessments. Knowledge of land development, earthworks, and remediation strategies. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Head of Safeguarding & Partnerships Salary: 50,000 - 60,000 per annum (dependent on experience) Contract: Permanent Hours: 37.5 hours per week, Monday to Friday (9am-5pm) Location: Leeds (with some travel required) We are recruiting an experienced Head of Safeguarding & Partnerships to join a values driven organisation supporting vulnerable individuals, including survivors of domestic abuse, modern slavery, refugees and asylum seekers. This is a senior leadership role providing strategic oversight, expert safeguarding leadership and partnership development across multiple services and regions. The Role As Head of Safeguarding & Partnerships, you will be a key member of the senior leadership team, working closely with the CEO, Executive Directors and Director of Operations. You will act as the organisation's Designated Safeguarding Lead, ensuring robust safeguarding practice, compliance with legislation and continuous improvement across all services. You will also lead on strategic partnerships, working collaboratively with local authorities, commissioners, statutory agencies and third-sector partners to deliver high-quality, safe and effective services. Key Responsibilities Provide strategic leadership and organisational oversight of safeguarding across all services Act as the Designated Safeguarding Lead for adults and children Lead on serious incidents, safeguarding concerns and investigations Develop, review and embed safeguarding policies, procedures and governance frameworks Manage and strengthen strategic partnerships and represent the organisation at boards and multi-agency forums Oversee partnership agreements, performance and risk management Line manage a current team of 7, including safeguarding and out of hours staff Ensure staff receive appropriate safeguarding training, supervision and support Use data, audits and learning to drive continuous improvement Deputise for the Director of Operations when required Participation in an on call rota once per month for a week, should an emergency arise Occasional travel to safe houses in Leeds and Bradford Occasional Travel to Hull for partnership and outreach meetings About You You will have extensive experience in safeguarding leadership within a regulated or complex environment and a strong understanding of working with vulnerable individuals, including survivors of modern slavery, domestic abuse, forced marriage, honour-based abuse, refugees and asylum seekers. You will be: An experienced safeguarding leader with designated safeguarding and partnership experience is essential Degree level qualification or equivalent professional experience in social work, Police, health, housing, public services, education or a related field Confident representing an organisation at senior multi-agency forums Emotionally intelligent, resilient and approachable A strong communicator with excellent written and verbal skills Passionate about safeguarding, partnership working and continuous improvement A full UK driving licence and access to a vehicle is essential Benefits 25 days annual leave plus 8 bank holidays Pension scheme Employee Assistance Programme Staff rewards and wellbeing support Free on site parking Ongoing training and development opportunities Additional Information Enhanced DBS check required Right to work in the UK essential This is a rewarding opportunity for a senior safeguarding professional looking to make a meaningful impact within a mission-led organisation.
Feb 05, 2026
Full time
Head of Safeguarding & Partnerships Salary: 50,000 - 60,000 per annum (dependent on experience) Contract: Permanent Hours: 37.5 hours per week, Monday to Friday (9am-5pm) Location: Leeds (with some travel required) We are recruiting an experienced Head of Safeguarding & Partnerships to join a values driven organisation supporting vulnerable individuals, including survivors of domestic abuse, modern slavery, refugees and asylum seekers. This is a senior leadership role providing strategic oversight, expert safeguarding leadership and partnership development across multiple services and regions. The Role As Head of Safeguarding & Partnerships, you will be a key member of the senior leadership team, working closely with the CEO, Executive Directors and Director of Operations. You will act as the organisation's Designated Safeguarding Lead, ensuring robust safeguarding practice, compliance with legislation and continuous improvement across all services. You will also lead on strategic partnerships, working collaboratively with local authorities, commissioners, statutory agencies and third-sector partners to deliver high-quality, safe and effective services. Key Responsibilities Provide strategic leadership and organisational oversight of safeguarding across all services Act as the Designated Safeguarding Lead for adults and children Lead on serious incidents, safeguarding concerns and investigations Develop, review and embed safeguarding policies, procedures and governance frameworks Manage and strengthen strategic partnerships and represent the organisation at boards and multi-agency forums Oversee partnership agreements, performance and risk management Line manage a current team of 7, including safeguarding and out of hours staff Ensure staff receive appropriate safeguarding training, supervision and support Use data, audits and learning to drive continuous improvement Deputise for the Director of Operations when required Participation in an on call rota once per month for a week, should an emergency arise Occasional travel to safe houses in Leeds and Bradford Occasional Travel to Hull for partnership and outreach meetings About You You will have extensive experience in safeguarding leadership within a regulated or complex environment and a strong understanding of working with vulnerable individuals, including survivors of modern slavery, domestic abuse, forced marriage, honour-based abuse, refugees and asylum seekers. You will be: An experienced safeguarding leader with designated safeguarding and partnership experience is essential Degree level qualification or equivalent professional experience in social work, Police, health, housing, public services, education or a related field Confident representing an organisation at senior multi-agency forums Emotionally intelligent, resilient and approachable A strong communicator with excellent written and verbal skills Passionate about safeguarding, partnership working and continuous improvement A full UK driving licence and access to a vehicle is essential Benefits 25 days annual leave plus 8 bank holidays Pension scheme Employee Assistance Programme Staff rewards and wellbeing support Free on site parking Ongoing training and development opportunities Additional Information Enhanced DBS check required Right to work in the UK essential This is a rewarding opportunity for a senior safeguarding professional looking to make a meaningful impact within a mission-led organisation.
We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates. This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment. The Role Lead the delivery of the Great Estates programme and associated strategic change projects. Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams. Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards. Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service. Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety. Engage and consult with residents and stakeholders from project inception through to delivery. Ensure robust performance management, outcome measurement, financial control and risk management across all projects. Monitor progress, manage issues and risks and maintain delivery momentum. Commission and manage external providers and partnerships, supporting effective inter-agency working. Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny. Lead procurement and commissioning activity for projects with values of up to £3m. Support organisational culture change and service redesign linked to programme objectives. Key Requirements Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation. Strong project and programme management experience within complex organisations. Proven experience working in politically sensitive environments with elected Members and senior stakeholders. Experience managing budgets, risks and governance arrangements for major programmes. Strong resident and stakeholder engagement experience, including working with diverse communities. Experience commissioning and managing external providers and partnerships. Ability to analyse complex information, identify risks and develop practical solutions. Excellent written and verbal communication skills, including reporting to senior audiences. Ability to manage multiple priorities and deliver to tight deadlines. Willingness to work flexibly, including occasional evening or on-site working. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
Feb 04, 2026
Contractor
We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates. This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment. The Role Lead the delivery of the Great Estates programme and associated strategic change projects. Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams. Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards. Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service. Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety. Engage and consult with residents and stakeholders from project inception through to delivery. Ensure robust performance management, outcome measurement, financial control and risk management across all projects. Monitor progress, manage issues and risks and maintain delivery momentum. Commission and manage external providers and partnerships, supporting effective inter-agency working. Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny. Lead procurement and commissioning activity for projects with values of up to £3m. Support organisational culture change and service redesign linked to programme objectives. Key Requirements Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation. Strong project and programme management experience within complex organisations. Proven experience working in politically sensitive environments with elected Members and senior stakeholders. Experience managing budgets, risks and governance arrangements for major programmes. Strong resident and stakeholder engagement experience, including working with diverse communities. Experience commissioning and managing external providers and partnerships. Ability to analyse complex information, identify risks and develop practical solutions. Excellent written and verbal communication skills, including reporting to senior audiences. Ability to manage multiple priorities and deliver to tight deadlines. Willingness to work flexibly, including occasional evening or on-site working. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
Strategic Finance Partner, Growth, City , Development Your new company Local Government - Midlands Strategic Finance Business Partner - Growth, City Development & HRA Midlands Local Government Role Purpose The Strategic Finance Business Partner will provide expert financial leadership, insight and challenge across the Growth, City Development and Housing Revenue Account (HRA) portfolios. The role is responsible for delivering high quality financial management, supporting strategic decision making, and ensuring robust governance across complex service areas. You will act as a trusted advisor to senior leadership, shaping financial strategy, leading budget development, and driving performance improvement.Key Responsibilities Financial Leadership & Business Partnering Act as the lead financial advisor for Growth, City Development and HRA services, providing strategic insight to Directors, Heads of Service and operational leads. Lead and facilitate monthly budget monitoring, ensuring accurate reporting to: Directorate Leadership Team (DLT) Departmental Management Team (DMT) Senior Leadership Team (SLT) and Corporate Director Portfolio Holders and the Leader of the Council Drive robust financial challenge, including participation in: Budget Revenue Overview Group presentations Budgeting, Forecasting & Financial Strategy Lead the production, scrutiny and consolidation of annual revenue and capital budgets for Growth, City Development and HRA. Undertake detailed financial modelling to support budget setting, investment decisions, and long term financial planning. Provide expert guidance on HRA business planning, capital sustainability, rent policy, and statutory requirements. Financial Governance & Reporting Prepare and present regular financial reports, performance updates and risk assessments for senior officers, Cabinet and Member committees. Lead the 23/24 outturn close down, ensuring accuracy, compliance, and timely submission. Ensure strong financial controls, adherence to CIPFA and public sector accounting standards, and compliance with statutory reporting obligations. Business Case Evaluation & Advisory Review, evaluate and quality assure business cases, Cabinet reports and capital investment proposals. Provide clear, evidence based recommendations to Cabinet, Directors and senior management. Offer strategic challenges regarding the financial viability, ROI, risk, and affordability of major programmes. Team Leadership & Development Manage, coach and develop a team of 12 finance staff, ensuring high performance, professional growth and continuous improvement. Foster a positive, collaborative and customer focused finance culture across the service. Skills, Knowledge & Experience Extensive experience in public sector finance, ideally with exposure to multiple local authorities. Strong understanding of local government funding, HRA legislation, capital financing, and regeneration/ development programmes. Proven ability to lead complex budget cycles, financial strategy, and service wide financial planning. Highly confident in financial modelling, scenario planning and advanced Excel use. Strong communication skills, with the ability to engage, influence and challenge senior stakeholders. Demonstrable experience presenting to senior leadership, elected Members, committees and Boards. Experience in leading and developing finance teams. Desirable CIPFA, ACA, ACCA, CIMA or equivalent professional qualification. Experience supporting transformation, growth or regeneration portfolios. Understanding of commercial and investment appraisal methodologies. Personal Attributes Strategic thinker with the ability to translate financial information into actionable insight. Proactive, solutions focused and resilient under pressure. Excellent stakeholder management and relationship building skills. Ability to manage competing priorities and deliver high quality outputs to tight deadlines. Committed to public service values, transparency and high standards of financial governance! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 04, 2026
Seasonal
Strategic Finance Partner, Growth, City , Development Your new company Local Government - Midlands Strategic Finance Business Partner - Growth, City Development & HRA Midlands Local Government Role Purpose The Strategic Finance Business Partner will provide expert financial leadership, insight and challenge across the Growth, City Development and Housing Revenue Account (HRA) portfolios. The role is responsible for delivering high quality financial management, supporting strategic decision making, and ensuring robust governance across complex service areas. You will act as a trusted advisor to senior leadership, shaping financial strategy, leading budget development, and driving performance improvement.Key Responsibilities Financial Leadership & Business Partnering Act as the lead financial advisor for Growth, City Development and HRA services, providing strategic insight to Directors, Heads of Service and operational leads. Lead and facilitate monthly budget monitoring, ensuring accurate reporting to: Directorate Leadership Team (DLT) Departmental Management Team (DMT) Senior Leadership Team (SLT) and Corporate Director Portfolio Holders and the Leader of the Council Drive robust financial challenge, including participation in: Budget Revenue Overview Group presentations Budgeting, Forecasting & Financial Strategy Lead the production, scrutiny and consolidation of annual revenue and capital budgets for Growth, City Development and HRA. Undertake detailed financial modelling to support budget setting, investment decisions, and long term financial planning. Provide expert guidance on HRA business planning, capital sustainability, rent policy, and statutory requirements. Financial Governance & Reporting Prepare and present regular financial reports, performance updates and risk assessments for senior officers, Cabinet and Member committees. Lead the 23/24 outturn close down, ensuring accuracy, compliance, and timely submission. Ensure strong financial controls, adherence to CIPFA and public sector accounting standards, and compliance with statutory reporting obligations. Business Case Evaluation & Advisory Review, evaluate and quality assure business cases, Cabinet reports and capital investment proposals. Provide clear, evidence based recommendations to Cabinet, Directors and senior management. Offer strategic challenges regarding the financial viability, ROI, risk, and affordability of major programmes. Team Leadership & Development Manage, coach and develop a team of 12 finance staff, ensuring high performance, professional growth and continuous improvement. Foster a positive, collaborative and customer focused finance culture across the service. Skills, Knowledge & Experience Extensive experience in public sector finance, ideally with exposure to multiple local authorities. Strong understanding of local government funding, HRA legislation, capital financing, and regeneration/ development programmes. Proven ability to lead complex budget cycles, financial strategy, and service wide financial planning. Highly confident in financial modelling, scenario planning and advanced Excel use. Strong communication skills, with the ability to engage, influence and challenge senior stakeholders. Demonstrable experience presenting to senior leadership, elected Members, committees and Boards. Experience in leading and developing finance teams. Desirable CIPFA, ACA, ACCA, CIMA or equivalent professional qualification. Experience supporting transformation, growth or regeneration portfolios. Understanding of commercial and investment appraisal methodologies. Personal Attributes Strategic thinker with the ability to translate financial information into actionable insight. Proactive, solutions focused and resilient under pressure. Excellent stakeholder management and relationship building skills. Ability to manage competing priorities and deliver high quality outputs to tight deadlines. Committed to public service values, transparency and high standards of financial governance! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
The starting salary for this role is £70,975 to £78,002 per annum depending on experience based on a 36 hour working week. We are seeking a highly experienced and motivated Principal Property Lawyer to provide senior-level leadership of our property legal team and expert legal advice on complex and high value property matters. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. As the manager of the team there is an expectation of office presence and bringing the team together in person. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31days after 5 years' service Option to buy up to 10 days of additional annual leave An Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, and shopping 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The team sits alongside other teams in the County's Legal Services. It supports the work of the County in relation to all aspects of land and property management. You will lead and manage a team of property lawyers and be the primary contact for a broad range of legal property (and related) issues to support the Council in the provision of its services. If you consider yourself to be an effective and dynamic individual, with experience of managing and supervising people and the ability to motivate others whilst working in a team, then you will likely be well suited to this role. The role will require: Experience of leading commercial property legal work Strong stakeholder management skills Ability to provide strategic, commercially focused and risk-based advice at pace An understanding of local government powers and governance and their application to transactional and advisory work Flexibility to prioritise workloads and provide commercial and solutions focused advice Exemplary client care and organisational skills Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX with substantial experience of the law and practice in this area (5 years+ PQE or demonstrable equivalent) and eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Ability to lead and represent Legal Services and deputise for the Assistant Director Experience of managing a team Experience of working with clients at all levels and ability to give clear, accurate and solutions focused advice Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 22nd February 2026 with interviews to follow. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Feb 04, 2026
Full time
The starting salary for this role is £70,975 to £78,002 per annum depending on experience based on a 36 hour working week. We are seeking a highly experienced and motivated Principal Property Lawyer to provide senior-level leadership of our property legal team and expert legal advice on complex and high value property matters. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. As the manager of the team there is an expectation of office presence and bringing the team together in person. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31days after 5 years' service Option to buy up to 10 days of additional annual leave An Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, and shopping 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The team sits alongside other teams in the County's Legal Services. It supports the work of the County in relation to all aspects of land and property management. You will lead and manage a team of property lawyers and be the primary contact for a broad range of legal property (and related) issues to support the Council in the provision of its services. If you consider yourself to be an effective and dynamic individual, with experience of managing and supervising people and the ability to motivate others whilst working in a team, then you will likely be well suited to this role. The role will require: Experience of leading commercial property legal work Strong stakeholder management skills Ability to provide strategic, commercially focused and risk-based advice at pace An understanding of local government powers and governance and their application to transactional and advisory work Flexibility to prioritise workloads and provide commercial and solutions focused advice Exemplary client care and organisational skills Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX with substantial experience of the law and practice in this area (5 years+ PQE or demonstrable equivalent) and eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Ability to lead and represent Legal Services and deputise for the Assistant Director Experience of managing a team Experience of working with clients at all levels and ability to give clear, accurate and solutions focused advice Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 22nd February 2026 with interviews to follow. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Property Maintenance Manager - North London Location: North London Contract Type: Permanent Office Based Role Salary: £45,000 - £50,000 Company Overview Our client is a well-established property management agency based in North London, operating for over two decades. They're seeking an experienced Property Maintenance Manager to oversee all maintenance operations, manage teams and subcontractors, and drive operational excellence across their growing portfolio. If you have 5+ years' maintenance management experience and thrive in a hands-on leadership role, this is an excellent opportunity to advance your career. Position Overview This is a senior, hands-on role where you'll take full responsibility for the maintenance function. You'll manage in-house operatives, external subcontractors, and a team of 2-3 Maintenance Controllers. Your focus will be ensuring properties are maintained to high standards, managing void turnarounds efficiently, and maintaining control of budgets and timescales. You'll work across social housing, temporary accommodation and guaranteed rent schemes, bringing specialist knowledge to deliver quality outcomes for landlords and tenants. Responsibilities Provide accurate estimates and detailed costings for all maintenance works Assess jobs prior to attendance, setting clear timescales and oversight Train maintenance staff to social housing and temporary accommodation standards Supervise and manage void property turnarounds from start to completion Carry out property inspections and spot checks to maintain standards Manage and support insurance claims processes Provide technical maintenance support and guidance to staff Allocate work orders daily and manage workloads effectively Maintain the maintenance diary with daily accuracy and updates Manage and update Reapit Organiser or similar industry software systems Control project budgets, sign off invoices, timesheets and overtime Monitor vehicle tracking, expenses and petty cash Oversee the emergency maintenance line and respond to urgent issues Recruit Maintenance Operatives and source reliable subcontractors Ensure operatives are uniformed and vans are clean, stocked and audited Line manage Maintenance Operatives and Maintenance Coordinators Conduct daily, weekly and monthly operational meetings Sign off timesheets, overtime and invoices weekly Attend weekly management meetings with Directors Participate in monthly Profit and Loss meetings with Directors Requirements 5+ years' experience in property maintenance or maintenance management Strong understanding of maintenance operations and basic building/construction principles Proven experience managing maintenance teams and external subcontractors Experience working within social housing, temporary accommodation or similar environments Excellent organisational and leadership skills Confident, assertive and solution-focused management approach Strong technical maintenance knowledge across multiple trades Proficiency with maintenance management systems and software Ability to manage budgets, timesheets and financial oversight Benefits: Senior role with autonomy and responsibility Long-term career progression Opportunity to play a key role in an established and growing business A company canteen Company events Company pension Free parking On-site parking How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Property Maintenance Manager role, please send your CV to (url removed) In your application, highlight specific examples of maintenance operations you've managed, teams you've led, and any experience with social housing or temporary accommodation properties. Please include your notice period and salary expectations.
Feb 04, 2026
Full time
Property Maintenance Manager - North London Location: North London Contract Type: Permanent Office Based Role Salary: £45,000 - £50,000 Company Overview Our client is a well-established property management agency based in North London, operating for over two decades. They're seeking an experienced Property Maintenance Manager to oversee all maintenance operations, manage teams and subcontractors, and drive operational excellence across their growing portfolio. If you have 5+ years' maintenance management experience and thrive in a hands-on leadership role, this is an excellent opportunity to advance your career. Position Overview This is a senior, hands-on role where you'll take full responsibility for the maintenance function. You'll manage in-house operatives, external subcontractors, and a team of 2-3 Maintenance Controllers. Your focus will be ensuring properties are maintained to high standards, managing void turnarounds efficiently, and maintaining control of budgets and timescales. You'll work across social housing, temporary accommodation and guaranteed rent schemes, bringing specialist knowledge to deliver quality outcomes for landlords and tenants. Responsibilities Provide accurate estimates and detailed costings for all maintenance works Assess jobs prior to attendance, setting clear timescales and oversight Train maintenance staff to social housing and temporary accommodation standards Supervise and manage void property turnarounds from start to completion Carry out property inspections and spot checks to maintain standards Manage and support insurance claims processes Provide technical maintenance support and guidance to staff Allocate work orders daily and manage workloads effectively Maintain the maintenance diary with daily accuracy and updates Manage and update Reapit Organiser or similar industry software systems Control project budgets, sign off invoices, timesheets and overtime Monitor vehicle tracking, expenses and petty cash Oversee the emergency maintenance line and respond to urgent issues Recruit Maintenance Operatives and source reliable subcontractors Ensure operatives are uniformed and vans are clean, stocked and audited Line manage Maintenance Operatives and Maintenance Coordinators Conduct daily, weekly and monthly operational meetings Sign off timesheets, overtime and invoices weekly Attend weekly management meetings with Directors Participate in monthly Profit and Loss meetings with Directors Requirements 5+ years' experience in property maintenance or maintenance management Strong understanding of maintenance operations and basic building/construction principles Proven experience managing maintenance teams and external subcontractors Experience working within social housing, temporary accommodation or similar environments Excellent organisational and leadership skills Confident, assertive and solution-focused management approach Strong technical maintenance knowledge across multiple trades Proficiency with maintenance management systems and software Ability to manage budgets, timesheets and financial oversight Benefits: Senior role with autonomy and responsibility Long-term career progression Opportunity to play a key role in an established and growing business A company canteen Company events Company pension Free parking On-site parking How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Property Maintenance Manager role, please send your CV to (url removed) In your application, highlight specific examples of maintenance operations you've managed, teams you've led, and any experience with social housing or temporary accommodation properties. Please include your notice period and salary expectations.
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 04, 2026
Contractor
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Interim Financial Controller - 6 months - Housing Association - Liverpool - Hybrid working Your new company Prominent Housing Association in Liverpool with an established and high calibre finance function. Your new role Reporting to the Finance Director, job duties will include: To plan, organise and prepare the Group's and any subsidiary companies' annual statutory accounts for audit. Manage the external audit of the accounts and loan covenant. Provide timely and accurate financial performance to the senior leadership team, budget holders and Board. To ensure all statutory, regulatory and stakeholder returns are completed and submitted accurately on time. Lead, plan, prepare and present the Group's annual budget in collaboration with senior managers and Directors. Review, develop and improve process, systems and controls What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant Previous Housing Association experience What you'll get in return Initial 6 month contact with the potential for an extension Hybrid working - 1 day per week in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 04, 2026
Seasonal
Interim Financial Controller - 6 months - Housing Association - Liverpool - Hybrid working Your new company Prominent Housing Association in Liverpool with an established and high calibre finance function. Your new role Reporting to the Finance Director, job duties will include: To plan, organise and prepare the Group's and any subsidiary companies' annual statutory accounts for audit. Manage the external audit of the accounts and loan covenant. Provide timely and accurate financial performance to the senior leadership team, budget holders and Board. To ensure all statutory, regulatory and stakeholder returns are completed and submitted accurately on time. Lead, plan, prepare and present the Group's annual budget in collaboration with senior managers and Directors. Review, develop and improve process, systems and controls What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant Previous Housing Association experience What you'll get in return Initial 6 month contact with the potential for an extension Hybrid working - 1 day per week in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Group Health & Safety Manager £65,000 £80,000 + £5,000 Allowance + Package North London Multi-Sector Main Contractor Future Director-Level Role The Company Our client is a successful, fast-growing main contractor delivering a diverse portfolio of work across the residential, education, commercial, and social housing sectors. Projects typically range from high-volume measured term contracts, planned maintenance, and roofing schemes, through to complex refurbishments, traditional builds, and specialist fit-out work. Operating across London, the South East and the West of England, the business is known for its delivery-first attitude, strong supply chain relationships, and loyal client base, with consistent repeat work forming the backbone of the operation. With a strong operational foundation in place, the company is now looking to evolve its Health & Safety function to match its wider strategic ambitions and is hiring a Group Health & Safety Manager to lead that journey. The Role This is a high-impact, strategic role. You ll work directly with the Managing Director to design and implement a customised, digitised H&S system that reflects how the business truly operates moving away from generic, box-ticking compliance and towards a more integrated, proactive safety culture. The role covers all projects and divisions, with a current H&S Advisor reporting into you, and scope to build out a full H&S team as the business continues to scale. With direct access to senior leadership, this is a rare chance to build a modern, fit-for-purpose safety function from scratch and progress into a Director-level position over time. Key Responsibilities for the Group Health & Safety Manager: Lead the creation and roll-out of a group-wide digital H&S platform Oversee day-to-day H&S activity across a wide range of live sites and project types Act as strategic partner to the MD and senior leadership team Line manage the H&S Advisor and develop a scalable team structure beneath you Drive site compliance, risk mitigation, training, reporting and continuous improvement Conduct audits, inspections, and develop behavioural safety initiatives Serve as the primary point of contact for all internal and external H&S matters What We re Looking For: Strong track record in H&S management within a main contracting environment Experience across a mix of sectors (residential, education, social housing, maintenance) Forward-thinking mindset tech-savvy, systems-driven, and culturally aware Gravitas to operate at senior level, with the confidence to challenge and lead change NEBOSH Diploma (or equivalent) essential Grad IOSH or CMIOSH preferred Based within commuting distance to Barnet What s On Offer: £65,000 £80,000 base salary £5,000 travel allowance Company pension + package Direct route to H&S Director as the business scales Full ownership of a group-wide strategy, backed by an ambitious leadership team Apply Now If you re ready to take real ownership of a safety strategy not just manage someone else s this is your opportunity to build something from the ground up and become a core part of a high-performing leadership team.
Feb 04, 2026
Full time
Group Health & Safety Manager £65,000 £80,000 + £5,000 Allowance + Package North London Multi-Sector Main Contractor Future Director-Level Role The Company Our client is a successful, fast-growing main contractor delivering a diverse portfolio of work across the residential, education, commercial, and social housing sectors. Projects typically range from high-volume measured term contracts, planned maintenance, and roofing schemes, through to complex refurbishments, traditional builds, and specialist fit-out work. Operating across London, the South East and the West of England, the business is known for its delivery-first attitude, strong supply chain relationships, and loyal client base, with consistent repeat work forming the backbone of the operation. With a strong operational foundation in place, the company is now looking to evolve its Health & Safety function to match its wider strategic ambitions and is hiring a Group Health & Safety Manager to lead that journey. The Role This is a high-impact, strategic role. You ll work directly with the Managing Director to design and implement a customised, digitised H&S system that reflects how the business truly operates moving away from generic, box-ticking compliance and towards a more integrated, proactive safety culture. The role covers all projects and divisions, with a current H&S Advisor reporting into you, and scope to build out a full H&S team as the business continues to scale. With direct access to senior leadership, this is a rare chance to build a modern, fit-for-purpose safety function from scratch and progress into a Director-level position over time. Key Responsibilities for the Group Health & Safety Manager: Lead the creation and roll-out of a group-wide digital H&S platform Oversee day-to-day H&S activity across a wide range of live sites and project types Act as strategic partner to the MD and senior leadership team Line manage the H&S Advisor and develop a scalable team structure beneath you Drive site compliance, risk mitigation, training, reporting and continuous improvement Conduct audits, inspections, and develop behavioural safety initiatives Serve as the primary point of contact for all internal and external H&S matters What We re Looking For: Strong track record in H&S management within a main contracting environment Experience across a mix of sectors (residential, education, social housing, maintenance) Forward-thinking mindset tech-savvy, systems-driven, and culturally aware Gravitas to operate at senior level, with the confidence to challenge and lead change NEBOSH Diploma (or equivalent) essential Grad IOSH or CMIOSH preferred Based within commuting distance to Barnet What s On Offer: £65,000 £80,000 base salary £5,000 travel allowance Company pension + package Direct route to H&S Director as the business scales Full ownership of a group-wide strategy, backed by an ambitious leadership team Apply Now If you re ready to take real ownership of a safety strategy not just manage someone else s this is your opportunity to build something from the ground up and become a core part of a high-performing leadership team.
Operations Director Location : Near to Stafford, Staffordshire (Full-time) Salary : £70,000 + Profit Share + Benefits Job Overview We are seeking an experienced and dynamic Operations Director to join a leading organisation. Reporting directly to the Group Managing Director, this senior role will oversee and optimise all warehouse, transport, inventory, picking, dispatch, packaging, and facilities operations across multiple sites. As part of a high-performing team, you will play a key role in shaping the future of the business by driving operational excellence and ensuring the successful delivery of services. The ideal candidate will be an expert in operational strategy, able to translate company goals into action, and ensure the team operates efficiently while meeting high customer service standards. Key Responsibilities Lead and oversee the daily operations of warehouses, inventory, transport, packaging, and facilities management across the organisation's sites Ensure strict compliance with Health and Safety regulations and standards, fostering a culture of safety throughout all operational activities Translate the company's strategic objectives into clear, actionable operational plans and communicate priorities to the team Continuously assess and improve operational performance to enhance cost efficiency and customer service Stay ahead of industry changes, ensuring the company remains compliant with evolving standards and practices Develop strong relationships with key stakeholders across the organisation and support cross-functional teams Manage all HR functions related to the operational teams, including disciplinary actions, grievances, and health and safety matters, in line with company policies Enforce adherence to company policies, SOPs, and best practices, driving efficiency, safety, and hygiene standards across all areas Skills and Experience Proven experience in a senior operational leadership role, with a track record of overseeing large teams in a fast-paced, operational environment Strong leadership abilities, including the ability to influence and motivate cross-functional teams, often without formal authority Self-motivated, proactive, and results-driven with exceptional attention to detail Excellent communication skills, both written and verbal, with the ability to engage and persuade internal stakeholders at all levels Strong organisational skills with the ability to prioritise and manage multiple projects simultaneously Vast experience of warehousing and transport operations ideally within national distribution centre environments Additional Information Competitive salary of £70,000, plus profit share Comprehensive benefits package including company car, medical insurance, and pension plan 25 days holiday, increasing with service Opportunity to work within a dynamic, growing business with responsibility for operational activities across multiple sites, including those in Ireland and Birmingham About the Role This is a senior leadership position responsible for overseeing operations at multiple sites. The role is critical to ensuring that all warehouse and transport activities run smoothly, safely, and efficiently. The business operates 24/5 with a team of approximately 160 colleagues, and the successful candidate will play a key role in enhancing operational performance and driving the future success of the company. Please apply with your CV to (url removed) or call Keeley on (phone number removed). Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. INDCOM
Feb 04, 2026
Full time
Operations Director Location : Near to Stafford, Staffordshire (Full-time) Salary : £70,000 + Profit Share + Benefits Job Overview We are seeking an experienced and dynamic Operations Director to join a leading organisation. Reporting directly to the Group Managing Director, this senior role will oversee and optimise all warehouse, transport, inventory, picking, dispatch, packaging, and facilities operations across multiple sites. As part of a high-performing team, you will play a key role in shaping the future of the business by driving operational excellence and ensuring the successful delivery of services. The ideal candidate will be an expert in operational strategy, able to translate company goals into action, and ensure the team operates efficiently while meeting high customer service standards. Key Responsibilities Lead and oversee the daily operations of warehouses, inventory, transport, packaging, and facilities management across the organisation's sites Ensure strict compliance with Health and Safety regulations and standards, fostering a culture of safety throughout all operational activities Translate the company's strategic objectives into clear, actionable operational plans and communicate priorities to the team Continuously assess and improve operational performance to enhance cost efficiency and customer service Stay ahead of industry changes, ensuring the company remains compliant with evolving standards and practices Develop strong relationships with key stakeholders across the organisation and support cross-functional teams Manage all HR functions related to the operational teams, including disciplinary actions, grievances, and health and safety matters, in line with company policies Enforce adherence to company policies, SOPs, and best practices, driving efficiency, safety, and hygiene standards across all areas Skills and Experience Proven experience in a senior operational leadership role, with a track record of overseeing large teams in a fast-paced, operational environment Strong leadership abilities, including the ability to influence and motivate cross-functional teams, often without formal authority Self-motivated, proactive, and results-driven with exceptional attention to detail Excellent communication skills, both written and verbal, with the ability to engage and persuade internal stakeholders at all levels Strong organisational skills with the ability to prioritise and manage multiple projects simultaneously Vast experience of warehousing and transport operations ideally within national distribution centre environments Additional Information Competitive salary of £70,000, plus profit share Comprehensive benefits package including company car, medical insurance, and pension plan 25 days holiday, increasing with service Opportunity to work within a dynamic, growing business with responsibility for operational activities across multiple sites, including those in Ireland and Birmingham About the Role This is a senior leadership position responsible for overseeing operations at multiple sites. The role is critical to ensuring that all warehouse and transport activities run smoothly, safely, and efficiently. The business operates 24/5 with a team of approximately 160 colleagues, and the successful candidate will play a key role in enhancing operational performance and driving the future success of the company. Please apply with your CV to (url removed) or call Keeley on (phone number removed). Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. INDCOM
Job Title: Senior Business Support Officer Location: Wandsworth, Hybrid working once training completed (3 days remote / 2 days office) Hourly rate 20.03 PAYE / 26.53 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking a Senior Business Support Officer to join our dynamic Business Support team within the Housing and Regeneration Directorate. This is an exciting opportunity to play a key role in delivering high-quality administrative and business support services across two forward-thinking councils. As part of the Richmond/Wandsworth Shared Staffing Arrangement, you'll work in an innovative environment that values adaptability, collaboration, and continuous improvement. We invest in our people and offer excellent opportunities for professional development and progression. Key Responsibilities Manage and monitor enquiries from elected Members, complaints, and Ombudsman cases. Administer Freedom of Information and Data Protection requests, ensuring compliance and providing expert advice. Coordinate departmental reports and responses to Council questions. Support the Departmental Management Team with diary management, correspondence, and project assistance. Produce accurate statistical and performance reports. Oversee processes such as eviction case administration and participation in the Council's Check Before Contact Register. Ensure confidentiality and deliver exceptional customer service to residents, officers, and external agencies. About You We're looking for someone who is: Highly organised, detail-oriented, and able to manage competing priorities under pressure. Skilled in communication, with the ability to engage diplomatically and effectively with diverse stakeholders. Proficient in Microsoft Word and Excel (advanced level) and experienced with Access and PowerPoint. Knowledgeable about Data Protection and Freedom of Information legislation and SAR processes. Analytical, with strong numerical and problem-solving skills. A team player who values collaboration and confidentiality. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 04, 2026
Contractor
Job Title: Senior Business Support Officer Location: Wandsworth, Hybrid working once training completed (3 days remote / 2 days office) Hourly rate 20.03 PAYE / 26.53 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking a Senior Business Support Officer to join our dynamic Business Support team within the Housing and Regeneration Directorate. This is an exciting opportunity to play a key role in delivering high-quality administrative and business support services across two forward-thinking councils. As part of the Richmond/Wandsworth Shared Staffing Arrangement, you'll work in an innovative environment that values adaptability, collaboration, and continuous improvement. We invest in our people and offer excellent opportunities for professional development and progression. Key Responsibilities Manage and monitor enquiries from elected Members, complaints, and Ombudsman cases. Administer Freedom of Information and Data Protection requests, ensuring compliance and providing expert advice. Coordinate departmental reports and responses to Council questions. Support the Departmental Management Team with diary management, correspondence, and project assistance. Produce accurate statistical and performance reports. Oversee processes such as eviction case administration and participation in the Council's Check Before Contact Register. Ensure confidentiality and deliver exceptional customer service to residents, officers, and external agencies. About You We're looking for someone who is: Highly organised, detail-oriented, and able to manage competing priorities under pressure. Skilled in communication, with the ability to engage diplomatically and effectively with diverse stakeholders. Proficient in Microsoft Word and Excel (advanced level) and experienced with Access and PowerPoint. Knowledgeable about Data Protection and Freedom of Information legislation and SAR processes. Analytical, with strong numerical and problem-solving skills. A team player who values collaboration and confidentiality. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Office Coordinator / Administrator Location: Wolverton (Office-based) Salary: £24,000 £30,000 Hours: Full-time (school hours considered) Contract: Permanent A well-established charity supporting adults with additional needs is looking for an experienced Office Coordinator / Administrator to join their team in Wolverton. This is a hands-on role combining administration, property coordination, and admin support to the Directors. Key Responsibilities: Provide high-level administrative support to the Directors Coordinate property-related administration, including maintenance, contractor liaison, and compliance documentation Support housing and assisted living administration Manage diaries, meetings, and correspondence Maintain accurate records and filing systems Serve as a professional point of contact for internal and external stakeholders Essential Experience & Skills: Proven administration experience with strong organisational skills Property experience or working within a carer capacity is essential (housing, assisted living, or supporting adults with additional needs) Excellent attention to detail and ability to manage multiple priorities Confident written and verbal communication skills Why Apply: Join a charity making a real difference in the community Work in a supportive, professional office environment Flexible hours considered (school hours friendly) Opportunity to work closely with senior leadership Please note: Property experience is essential. Only candidates meeting this requirement will be considered. Apply now to take the next step in your career supporting a meaningful cause.
Feb 04, 2026
Full time
Office Coordinator / Administrator Location: Wolverton (Office-based) Salary: £24,000 £30,000 Hours: Full-time (school hours considered) Contract: Permanent A well-established charity supporting adults with additional needs is looking for an experienced Office Coordinator / Administrator to join their team in Wolverton. This is a hands-on role combining administration, property coordination, and admin support to the Directors. Key Responsibilities: Provide high-level administrative support to the Directors Coordinate property-related administration, including maintenance, contractor liaison, and compliance documentation Support housing and assisted living administration Manage diaries, meetings, and correspondence Maintain accurate records and filing systems Serve as a professional point of contact for internal and external stakeholders Essential Experience & Skills: Proven administration experience with strong organisational skills Property experience or working within a carer capacity is essential (housing, assisted living, or supporting adults with additional needs) Excellent attention to detail and ability to manage multiple priorities Confident written and verbal communication skills Why Apply: Join a charity making a real difference in the community Work in a supportive, professional office environment Flexible hours considered (school hours friendly) Opportunity to work closely with senior leadership Please note: Property experience is essential. Only candidates meeting this requirement will be considered. Apply now to take the next step in your career supporting a meaningful cause.
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Feb 04, 2026
Full time
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Learning Disability Community Leader, L'Arche London ABOUT THE ROLE Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call) Salary: £55,000 (including London weighting) Reports to: L'Arche UK Director of Care and Communities Place of work: L'Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK. Contract type: Permanent Closing date: Midnight on Wednesday 11 February 2026. Main purpose of the role The Community Leader is responsible for ensuring that the Community is living the mission of L'Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us. The Community Leader will: Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan; Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners; Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities; Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities; Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders; Cultivate an open, creative, and spiritual life, inviting everyone in the Community to deepen their connections; Model, advocate for, and embrace the L'Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities, planning and leading a regular calendar of events that build community belonging and help keep people connected; Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources; Be a visible representative of L'Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L'Arche world wide; Key essential criteria: Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field); Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities; Good financial planning skills and experiences of successfully managing a substantial budget; Ability to think strategically and work collaboratively to develop and implement community plans; Experience of living or working alongside people with learning disabilities and/or autistic individuals; Passionate about person-centred support and the values and mission of L'Arche; This role is subject to an enhanced DBS criminal record check. You can find more details about L'Arche London here . Additional details about L'Arche can be found here . Discover what makes L'Arche a rewarding place to work-explore our employee benefits here . A full job description and person specification can be found in the Recruitment Pack . To apply, please submit your CV and answer the questions from our online application form . The closing date is: Wednesday 11 February 2026 at midnight. First round interviews are expected to take place on 23 and 24 February 2026 , online via Microsoft Teams. Second round interviews will take place on 5 March 2026 and will take place within the L'Arche London Community. We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then. We also reserve the right to close the advert early if we receive enough suitable applications. Please also read our privacy notice for job applicants.
Feb 04, 2026
Full time
Learning Disability Community Leader, L'Arche London ABOUT THE ROLE Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call) Salary: £55,000 (including London weighting) Reports to: L'Arche UK Director of Care and Communities Place of work: L'Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK. Contract type: Permanent Closing date: Midnight on Wednesday 11 February 2026. Main purpose of the role The Community Leader is responsible for ensuring that the Community is living the mission of L'Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us. The Community Leader will: Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan; Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners; Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities; Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities; Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders; Cultivate an open, creative, and spiritual life, inviting everyone in the Community to deepen their connections; Model, advocate for, and embrace the L'Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities, planning and leading a regular calendar of events that build community belonging and help keep people connected; Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources; Be a visible representative of L'Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L'Arche world wide; Key essential criteria: Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field); Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities; Good financial planning skills and experiences of successfully managing a substantial budget; Ability to think strategically and work collaboratively to develop and implement community plans; Experience of living or working alongside people with learning disabilities and/or autistic individuals; Passionate about person-centred support and the values and mission of L'Arche; This role is subject to an enhanced DBS criminal record check. You can find more details about L'Arche London here . Additional details about L'Arche can be found here . Discover what makes L'Arche a rewarding place to work-explore our employee benefits here . A full job description and person specification can be found in the Recruitment Pack . To apply, please submit your CV and answer the questions from our online application form . The closing date is: Wednesday 11 February 2026 at midnight. First round interviews are expected to take place on 23 and 24 February 2026 , online via Microsoft Teams. Second round interviews will take place on 5 March 2026 and will take place within the L'Arche London Community. We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then. We also reserve the right to close the advert early if we receive enough suitable applications. Please also read our privacy notice for job applicants.
A major national insurance broker with a significant and growing footprint across the South West. With various offices throughout the UK, they have built a reputation for excellence and stability. Their Southampton branch is a major hub of activity, housing specialist teams and playing a crucial role in the company's regional success. This is not a business that stands still; they are always looking for the right people to help drive their ambitious growth plans forward.The teamThe successful candidate will be joining a thriving Southampton office with a team of around 70 dedicated professionals. One of the company's proudest achievements is an incredibly low staff turnover - something they work hard to maintain and which speaks volumes about the culture. The team the Commercial Director will lead consists of seven to eight established, high-calibre Commercial and Corporate Account Executives, each successfully managing portfolios of £300k+ in income. They are an experienced and capable group, ready for a leader who can support and guide them to even greater success. What's in it for the candidate This is not a typical sales management role; our client is looking for a true leader. This is a fantastic opportunity for an experienced Account Executive looking to take their first step into a dedicated management position, or for a seasoned manager seeking a fresh challenge. The focus is firmly on mentoring, developing, and empowering the team, not on managing a large, demanding personal book. The successful candidate will be a key part of the branch's senior leadership, reporting directly to the Branch Director and making a real impact on the business. The working environment The company believes in a flexible approach to work, but also knows that great leaders need to be visible. They operate a hybrid model where the successful candidate will be expected in the office for a minimum of two, but ideally three, days a week. This ensures they are on hand to properly support and manage their team. The business has a down-to-earth culture where attitude and potential are valued just as much as a long list of qualifications. They are more interested in finding the right person for the team than ticking boxes.Lead, manage, and mentor a team of 7-8 high-performing Commercial & Corporate Account Executives.Act as a key member of the senior leadership team within the Southampton branch, reporting to the Branch Director.Focus on supporting the team to win new business and retain existing clients through strategic guidance and coaching.Manage a minimal personal client portfolio, allowing the main focus to be on leadership and team development.Our client is open to considering established, senior Account Executives ready to step up, as well as experienced managers.The role requires a visible and accessible leader, spending 2-3 days per week in the Southampton office with the team. Salary & Benefits Our client is offering a competitive basic salary of up to £80,000 per annum. The final figure will be dependent on the candidate's level of experience and what they can bring to the role, with the top end reserved for an exceptional candidate. Benefit package On top of a great salary, the successful candidate will receive a comprehensive benefits package designed to support them. This includes a company car allowance, a performance-related bonus scheme, a generous pension contribution, and private medical insurance. Company USP's This is a rare opportunity to join a business with exceptionally high staff retention, reflecting its positive and supportive culture. The role is a genuine leadership position, freeing the successful candidate from the demands of managing a large personal book to focus on what they do best: developing people. It's the perfect platform to build a long-term management career within a stable and successful national broker. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Feb 04, 2026
Full time
A major national insurance broker with a significant and growing footprint across the South West. With various offices throughout the UK, they have built a reputation for excellence and stability. Their Southampton branch is a major hub of activity, housing specialist teams and playing a crucial role in the company's regional success. This is not a business that stands still; they are always looking for the right people to help drive their ambitious growth plans forward.The teamThe successful candidate will be joining a thriving Southampton office with a team of around 70 dedicated professionals. One of the company's proudest achievements is an incredibly low staff turnover - something they work hard to maintain and which speaks volumes about the culture. The team the Commercial Director will lead consists of seven to eight established, high-calibre Commercial and Corporate Account Executives, each successfully managing portfolios of £300k+ in income. They are an experienced and capable group, ready for a leader who can support and guide them to even greater success. What's in it for the candidate This is not a typical sales management role; our client is looking for a true leader. This is a fantastic opportunity for an experienced Account Executive looking to take their first step into a dedicated management position, or for a seasoned manager seeking a fresh challenge. The focus is firmly on mentoring, developing, and empowering the team, not on managing a large, demanding personal book. The successful candidate will be a key part of the branch's senior leadership, reporting directly to the Branch Director and making a real impact on the business. The working environment The company believes in a flexible approach to work, but also knows that great leaders need to be visible. They operate a hybrid model where the successful candidate will be expected in the office for a minimum of two, but ideally three, days a week. This ensures they are on hand to properly support and manage their team. The business has a down-to-earth culture where attitude and potential are valued just as much as a long list of qualifications. They are more interested in finding the right person for the team than ticking boxes.Lead, manage, and mentor a team of 7-8 high-performing Commercial & Corporate Account Executives.Act as a key member of the senior leadership team within the Southampton branch, reporting to the Branch Director.Focus on supporting the team to win new business and retain existing clients through strategic guidance and coaching.Manage a minimal personal client portfolio, allowing the main focus to be on leadership and team development.Our client is open to considering established, senior Account Executives ready to step up, as well as experienced managers.The role requires a visible and accessible leader, spending 2-3 days per week in the Southampton office with the team. Salary & Benefits Our client is offering a competitive basic salary of up to £80,000 per annum. The final figure will be dependent on the candidate's level of experience and what they can bring to the role, with the top end reserved for an exceptional candidate. Benefit package On top of a great salary, the successful candidate will receive a comprehensive benefits package designed to support them. This includes a company car allowance, a performance-related bonus scheme, a generous pension contribution, and private medical insurance. Company USP's This is a rare opportunity to join a business with exceptionally high staff retention, reflecting its positive and supportive culture. The role is a genuine leadership position, freeing the successful candidate from the demands of managing a large personal book to focus on what they do best: developing people. It's the perfect platform to build a long-term management career within a stable and successful national broker. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 3 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage Provide support to Heads of Service, Service Directors and managers at the review stage of the process, including drafting complex response letters Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2 Assist in the production of regular Complaint Reporting for stage 2 and ombudsman cases, providing information for the service and to the business, ensuring information captured is relevant, accurate and timely and can be used to drive change and transformation in the organisation Take responsibility for managing all contact and communication with the Housing Ombudsman and customers including implementation of any improvements to ensure compliance with the Housing Ombudsman Complaint Handling Code Identify potential reputational risk and work with operational teams and the complaint manager to take mitigating action and ensure learning lessons are logged, tracked and monitored and prioritised by the business Be the subject matter expert for best practice and due diligence and to ensure effective management of escalated complaints and compliance with the Housing Ombudsman Complaint Handling Code Ensure that you follow and keep up to date with all relevant statutory policies and related procedures including health and safety and financial regulations. This is a hybrid role, 2 days in the office, Wednesday and Thursday is mandatory and three days at home. PAYE £27.48 & Umbrella £36.34 Essential requirements Extensive experience in handling complex complaints and leading on resolution of high profile and business significant escalated complaints Great attention to detail and a result driven approach Strong analytical skills to identify trends, assisting with the production of root cause analysis around escalated complaints Exceptional communication and interpersonal skills to build rapport with customers, regulators and internal stakeholders Proven ability to collaborate effectively and be influential with cross-functional teams to ensure the very best outcomes for our customers Familiarity with relevant regulatory requirements and the ability to maintain compliance with industry standards Experience of administering a complaints or similarly complex process and co-ordination of complaint handling or a comparable process at Board/Director Level A proven track record of delivering exceptional Customer Service Excellent verbal and written communication skills as well as interpersonal skills Knowledge and experience of communication to the Housing Ombudsman or other Ombudsman service Experience of working with complaints in the housing sector
Feb 04, 2026
Seasonal
A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 3 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage Provide support to Heads of Service, Service Directors and managers at the review stage of the process, including drafting complex response letters Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2 Assist in the production of regular Complaint Reporting for stage 2 and ombudsman cases, providing information for the service and to the business, ensuring information captured is relevant, accurate and timely and can be used to drive change and transformation in the organisation Take responsibility for managing all contact and communication with the Housing Ombudsman and customers including implementation of any improvements to ensure compliance with the Housing Ombudsman Complaint Handling Code Identify potential reputational risk and work with operational teams and the complaint manager to take mitigating action and ensure learning lessons are logged, tracked and monitored and prioritised by the business Be the subject matter expert for best practice and due diligence and to ensure effective management of escalated complaints and compliance with the Housing Ombudsman Complaint Handling Code Ensure that you follow and keep up to date with all relevant statutory policies and related procedures including health and safety and financial regulations. This is a hybrid role, 2 days in the office, Wednesday and Thursday is mandatory and three days at home. PAYE £27.48 & Umbrella £36.34 Essential requirements Extensive experience in handling complex complaints and leading on resolution of high profile and business significant escalated complaints Great attention to detail and a result driven approach Strong analytical skills to identify trends, assisting with the production of root cause analysis around escalated complaints Exceptional communication and interpersonal skills to build rapport with customers, regulators and internal stakeholders Proven ability to collaborate effectively and be influential with cross-functional teams to ensure the very best outcomes for our customers Familiarity with relevant regulatory requirements and the ability to maintain compliance with industry standards Experience of administering a complaints or similarly complex process and co-ordination of complaint handling or a comparable process at Board/Director Level A proven track record of delivering exceptional Customer Service Excellent verbal and written communication skills as well as interpersonal skills Knowledge and experience of communication to the Housing Ombudsman or other Ombudsman service Experience of working with complaints in the housing sector
Quantity Surveyor Job in London Quantity Surveyor Job in Central London for a progressive multidisciplinary construction consultancy focused on regeneration projects. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic from 50,000 - 65,000 + bonus + travel + hybrid working + 27 days holiday. Established around a decade ago, this independent construction consultancy has quickly built a strong reputation for its work in delivering high-quality homes using modern methods of construction. With a team of around 100 professionals across cost and project management, they operate across a variety of residential-led sectors including affordable housing, BTR, and mixed-use schemes. This growing practice is involved in some of the capital's most ambitious regeneration projects, with developments valued up to 2.5bn. They offer a progressive and collaborative environment, with a clear route for career development and exposure to complex, high-profile schemes from feasibility through to completion. Our client is looking for Senior or project Quantity Surveyor candidates ideally with a Consultancy or Developer background. Role & Responsibilities Reporting to the Associate Director Liaising with clients and internal cost consultants and project managers delivering cost consultancy services from acquisition to final accounts Cost Control, Cost Planning, Cost Estimates and Procurement Negotiation and contract preparation Supply Chain Engagement Budget Reconciliations Cost reporting Contractor Payments. Required Skills & Experience Ideally 3+ years' experience in the UK construction industry as a Quantity Surveyor / Cost Consultant Cost Planning to final accounts Main Contractor or Consultancy background MRICS/MCIOB or working towards preferred but not essential Experienced in serving private sector clients Degree in Quantity Surveying or similar Passion for the construction industry. What you get back Salary 50,000 - 65,000 (Negotiable) Discretionary Bonus 27 days holiday + Bank Holidays Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) Pension matched up to 5% Healthcare Life Assurance Mileage/Public Transport paid to sites Regular social events Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Quantity Surveyor Job in London - Your Property Recruitment Specialists (Recruiter: Oliver Charlton Job Ref: 15265)
Feb 04, 2026
Full time
Quantity Surveyor Job in London Quantity Surveyor Job in Central London for a progressive multidisciplinary construction consultancy focused on regeneration projects. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic from 50,000 - 65,000 + bonus + travel + hybrid working + 27 days holiday. Established around a decade ago, this independent construction consultancy has quickly built a strong reputation for its work in delivering high-quality homes using modern methods of construction. With a team of around 100 professionals across cost and project management, they operate across a variety of residential-led sectors including affordable housing, BTR, and mixed-use schemes. This growing practice is involved in some of the capital's most ambitious regeneration projects, with developments valued up to 2.5bn. They offer a progressive and collaborative environment, with a clear route for career development and exposure to complex, high-profile schemes from feasibility through to completion. Our client is looking for Senior or project Quantity Surveyor candidates ideally with a Consultancy or Developer background. Role & Responsibilities Reporting to the Associate Director Liaising with clients and internal cost consultants and project managers delivering cost consultancy services from acquisition to final accounts Cost Control, Cost Planning, Cost Estimates and Procurement Negotiation and contract preparation Supply Chain Engagement Budget Reconciliations Cost reporting Contractor Payments. Required Skills & Experience Ideally 3+ years' experience in the UK construction industry as a Quantity Surveyor / Cost Consultant Cost Planning to final accounts Main Contractor or Consultancy background MRICS/MCIOB or working towards preferred but not essential Experienced in serving private sector clients Degree in Quantity Surveying or similar Passion for the construction industry. What you get back Salary 50,000 - 65,000 (Negotiable) Discretionary Bonus 27 days holiday + Bank Holidays Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) Pension matched up to 5% Healthcare Life Assurance Mileage/Public Transport paid to sites Regular social events Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Quantity Surveyor Job in London - Your Property Recruitment Specialists (Recruiter: Oliver Charlton Job Ref: 15265)
