4 jobs found

Disrepair Manager - Surrey - Hybrid Working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair Manager in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair Manager in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair Manager in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair Manager in Surrey include: Starting salary circa 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair Manager in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client

Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader .This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management. Salary: £48,000 - £53,000 per annumFull Time Permanent Sector: Social Housing Location: London The Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence.You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs. Key Responsibilities Strategic Asset Management & Maintenance Leadership Lead the delivery of the Asset Management Programme , ensuring effective lifecycle planning and long-term investment strategies. Oversee stock condition surveys and maintain accurate property data to inform capital planning. Develop and implement preventative maintenance strategies to reduce reactive repairs . Drive value for money across maintenance contracts and service delivery. Ensure systems are in place to monitor and improve performance against regulatory consumer standards . Responsive Repairs & Voids Management Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs. Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance. Conduct void inspections and sign-off to minimise turnaround times and revenue loss. Act as escalation point for complex repairs cases. Participate in and manage the emergency out-of-hours escalation service. Compliance & Building Safety Assurance Take full responsibility for statutory compliance across: Gas Safety (CP12 certification oversight) Fire Safety (FRA actions and remedial works) Electrical Safety (EICR compliance) Legionella monitoring and control Asbestos management plans Lift servicing and LOLER compliance Health & Safety legislation applicable to social housing You will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard. Capital Works & Contractor Management Lead refurbishment and improvement projects (internal and external domestic works). Manage external contractors on site, ensuring quality, safety, and adherence to specification. Oversee cyclical maintenance and major works programmes . Contribute to procurement exercises including tender preparation and contractor evaluation. Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management Manage and mitigate housing disrepair claims in collaboration with legal teams. Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target. Respond to Member enquiries professionally and within agreed timescales. Identify and manage operational risk within the maintenance function. Financial & Performance Management Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget. Ensure accurate forecasting and cost control across programmes. Produce detailed KPI and performance reports for Board and senior leadership. Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement Direct line management of two Customer Service Officers within the maintenance team. Develop team capability and performance standards. Liaise effectively with tenants, contractors, Board members, and senior stakeholders Promote a strong customer-focused culture within the service. Candidate Profile We are seeking a technically competent and commercially aware maintenance professional with: Extensive experience in social housing maintenance or asset management Strong working knowledge of statutory compliance frameworks Demonstrable experience managing contractors and capital works projects Experience handling disrepair claims and complex complaints Budget management and financial monitoring experience Strong data analysis and reporting capability Leadership experience within a property or maintenance environment Excellent communication and stakeholder management skills Desirable Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management NEBOSH / IOSH certification Knowledge of social housing regulatory standards and consumer standards Why Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence.If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.

Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact

Surveying Manager - Disrepair - Surrey - Great work / life balance with hybrid working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 to 60,000 starting salary - 36 hour week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working - Permanent Position - Job Security with Career Progression opportunities - Professional Development & Training provided A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Surveying Manager - Disrepair in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Surveying Manager - Disrepair in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Surveying Manager - Disrepair in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable or time served in a relevant position. Experience within Social Housing is desirable. Good knowledge of building pathology and complex repairs. Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Surveying Manager - Disrepair in Surrey include: Starting salary circa 55 - 60k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Surveying Manager - Disrepair in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client