6 jobs found

Our client, a well-established global business based just outside Southampton, is seeking an experienced planner / analyst to join their team on a short-term temporary assignment. This role is ideal for someone who can start immediately and add value quickly within a fast-paced environment. Experience using Business Central / Microsoft Dynamics 365 is a definite advantage but not essential. ERP Implementation is key. Key Responsibilities: Producing and maintaining short-term forecasts using Business Central / Microsoft Dynamics 365 to support stock and purchasing decisions Maniplutation of Data and improving the ERP system Planning and coordinating stock requirements in line with sales trends and lead times Reviewing and managing purchase orders within Dynamics 365 , ensuring timely delivery and supplier performance Working closely with internal stakeholders to validate demand assumptions and priorities Maintaining accurate planning data including pricing, lead times, and supplier information Identifying potential stock risks, shortages, or excess and escalating where required Supporting the sourcing and onboarding of new products where necessary Managing workload independently while reporting to a European-based line manager The Ideal Candidate: Previous office-based experience is essential Ideally hands-on experience with Business Central / Microsoft Dynamics 365 Experience in demand planning, forecasting, supply chain, or purchasing is highly desirable Confident communicator, comfortable working with suppliers and internal teams Strong organisational skills with excellent attention to detail Able to work autonomously, prioritise tasks, and meet tight deadlines Strong Excel skills with the ability to analyse data and trends Proactive, adaptable, and able to hit the ground running Additional Information: Immediate start 1-3 month temporary assignment Free on-site parking Supportive, collaborative working environment Opportunity to gain senior-level planning experience within a global organisation Due to the high volume of applications, only shortlisted candidates will contacted. If you have not heard from us within 3 days, please assume your application has been unsuccessful on this occasion.

Manufacturing Consultant Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month £70,000 - £85,000 plus excellent benefits As the Lead Manufacturing Consultant, you will manage and deliver Microsoft Dynamics 365 Business Central projects, provide expert guidance to clients in manufacturing operations, and mentor junior consultants. You will play a key role in ensuring successful implementations, client satisfaction, and the continuous improvement of our services. Key Responsibilities: Manage and deliver Microsoft Dynamics 365 Business Central implementation projects with a focus on manufacturing operations. Provide strategic direction and oversight to project teams, ensuring projects are completed on time, within scope, and budget. Collaborate with Solution Architects on larger projects and lead smaller projects independently. Serve as the primary point of contact for clients, understanding their manufacturing processes and recommending solutions using Business Central. Conduct workshops, training sessions, and demonstrations to educate clients on Business Central functionalities and best practices for manufacturing. Work closely with developers, business analysts, and project managers to ensure seamless project execution. Mentor and support junior consultants, fostering knowledge sharing and professional growth. Conduct thorough reviews of implemented solutions to ensure alignment with client requirements and industry best practices. Implement continuous improvement initiatives to enhance the efficiency and effectiveness of Business Central manufacturing implementations. Key Skills and Experience: Minimum of 5 years experience in Microsoft Dynamics 365 Business Central consulting and implementation. Strong knowledge or experience in manufacturing operations, production planning, and supply chain management. Broad experience across Business Central modules, including manufacturing, warehousing, and inventory management. Proven track record of successfully leading and delivering complex Business Central projects. Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders. Experience working on diverse manufacturing projects with opportunities for professional growth. Ability to lead initiatives and shape the way Business Central is implemented and used in manufacturing environments. Benefits: Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.

Senior Account Manager Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month. £60,000 - £65,000 As a Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve as the primary commercial point of contact for your accounts. Set and manage clear expectations around scope, delivery, and timelines. Coordinate internal teams to ensure customer actions are completed, outcomes are delivered, and accountability is clear. Identify and drive opportunities for account growth, including upsell, cross-sell, contract expansion, and service optimization. Create and manage revenue and growth plans for each account. Lead contract renewals and commercial negotiations, ensuring alignment with customer value. Proactively identify and mitigate risks to customer satisfaction and retention. Contribute to the ongoing development and maturity of account management practices across the business. Champion best practices in customer engagement, retention, and commercial strategy. Skills & Experience: 5+ years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software environments. Strong experience with Microsoft Dynamics 365 Business Central. Proven ability to manage complex, multi-stakeholder customer relationships. Strong commercial acumen with a track record of driving account growth and retention. Excellent communication skills, confident engaging at operational and senior leadership levels. Highly organized, able to manage competing priorities across multiple accounts. Familiarity with Hubspot CRM is advantageous. Benefits Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.

Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

D365 Developer & Analyst Reports To: IT Applications Manager Sector: Charity Salary: £45,000 per annum Hours of Work: 5 days per week, 9:00 am - 5:00 pm with a 1-hour lunch. (Flexi-time scheme available) Location: Hybrid - office in central London and remote working. As D365 Developer & Analyst, you will take a leading role in shaping, maintaining, and enhancing our Microsoft Dynamics 365 systems and related applications. You'll have the opportunity to design and implement new functionality, optimise integrations, and ensure the platform continues to drive business success. This role offers a chance to work closely with stakeholders across the organisation, solving complex problems, collaborating with cross-functional teams, and translating technical concepts into clear, practical solutions. You'll be part of a dynamic environment where your technical expertise will directly contribute to improving processes, efficiency, and user experience.Key Responsibilities Develop and customise Microsoft Dynamics 365 applications to meet business requirements. Maintain and support existing D365 systems, diagnosing and resolving complex technical issues. Work with ETL tools (e.g., SSIS) to manage integrations and data transformations. Design, test, and implement new functionality and enhancements within D365. Develop applications using Power Apps, Power Automate, MS Access, VBA, C#, and .NET where appropriate. Create and maintain technical documentation, user guides, and training materials. Support business users by creating UAT scripts and facilitating testing. Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customer service to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree qualification or equivalent relevant experience (Essential) Microsoft Certification in D365 Systems Developer Knowledge, Skills & Experience Advanced Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and applications including Microsoft 365, SharePoint, Teams, and OneDrive. Experience developing D365 systems, including customisations and integrations. Knowledge and experience with Power Apps and Power Automate. Good knowledge of MS SQL, with experience in development desirable. Experience using ETL tools such as SSIS. Understanding of Agile project delivery. Experience in creating UAT scripts and technical documentation for non-technical audiences. Technical development experience in MS Access, VBA, C#, and .NET (desirable). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customer service skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to self-development. Awareness of and sensitivity to issues of equality, diversity, and inclusion. If you have the skill and experience required for this role and would like to work for a charity organisation submit your CV for immediate review

Customer Support Executive As a Customer Support Executive, you will act as a key point of contact between customers and internal teams, ensuring a smooth and positive customer experience. You will oversee the end-to-end order process and provide timely, accurate responses to customer enquiries. This role requires excellent communication skills, strong attention to detail, and a collaborative approach to support internal departments and maintain high standards of service. Customer Support Executive Key Responsibilities Coordinate with international customer service teams across different time zones (e.g. US, UK, Germany) to deliver seamless support and consistent communication for global customers. Accurately process and enter customer orders into the ERP system, ensuring correct pricing, lead times, and terms. Issue order acknowledgements within agreed service levels and proactively update customers on order status, maintain accurate and up-to-date customer information within the ERP system (Business Central preferred) and record and track customer interactions, open issues, and follow-ups within the CRM system to support sales and service strategies. Provide professional and prompt support via email, telephone, and online chat, from quotation through to post-shipment assistance. Prepare spare parts quotations and conduct timely follow-ups to secure sales opportunities. Work closely with Regional Sales Managers to share updates, escalate issues, and align on customer needs. Collaborate with Application Engineers to verify technical specifications and finalise order documentation. Coordinate with Operations (Planning, Production, and Logistics teams) to monitor stock levels, manage lead times, and ensure on-time delivery. Liaise with the Engineering team to ensure new items are correctly set up and orders are technically accurate for release. Generate internal status reports and contribute to continuous improvement of customer service processes. Log customer claims in line with the established claims process, ensuring accurate documentation and timely resolution. Undertake additional responsibilities and provide cross-functional support as required. Customer Support Executive Preferred Qualifications & Requirements Bachelor s degree or equivalent work experience preferred. Minimum of 2 years experience in a customer service or sales support role, ideally within a technical or manufacturing environment. Proficiency with MS Office Suite; ERP system experience essential, with CRM knowledge (Business Central / Dynamics 365 preferred). Excellent telephone and email etiquette. Strong verbal and written communication skills with a customer-first approach. Detail-oriented with the ability to manage multiple priorities under tight deadlines. Team-focused, proactive, and able to work independently. Strong problem-solving ability and adaptability in a fast-paced environment. Customer Support Executive Benefits & Hours of Work Salary: up to £30k - £35k (DOE), Hours of work: Mon to Fri 830AM to 430PM, Free onsite parking, Life Assurance & Employee engagement events, Health Cash Plan, Salary sacrifice and Pension - employer contribution 4% PLEASE NOTE THIS IS NOT A SPONSORED JOB, CANDIDATES REQUIRING SPONSORSHIP OR ON A PSW VISA WILL NOT BE CONSIDERED Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.