Hi, MS Dynamics Architect FTE - Permanent London, UK (Hybrid) Note: Looking for candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Feb 03, 2026
Full time
Hi, MS Dynamics Architect FTE - Permanent London, UK (Hybrid) Note: Looking for candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
D365 CE Functional Consultant Permanent | Up to £65,000 | Hybrid (2 Days Onsite in Burton) A major UK organisation undergoing a large-scale digital transformation is looking for a Dynamics 365 CE Functional Consultant to join its growing Technology function. This is a unique chance to influence how a modern enterprise leverages Microsoft Dynamics across its customer, operational, and service landscapes. You'll work closely with business stakeholders to shape requirements, design intuitive processes, and support the delivery of D365 capabilities across the organisation. This role sits at the heart of a multi-year transformation powered by Dynamics 365 and the Power Platform. What You'll Be Doing Lead functional analysis, requirements gathering, and solution design across D365 CE. Champion a configuration-first approach and help define scalable, user-centred solutions. Produce functional documentation, user stories, and process mapping. Work closely with technical teams, designers, and product owners to deliver high-quality change. Support Agile delivery practices, sprint planning, backlog shaping, and acceptance criteria. Guide stakeholders on "the art of the possible" within D365 CE and Power Platform. Provide functional support, testing guidance, and adoption support across project phases. What You'll Bring Strong experience as a D365 CE Functional Consultant or Business Analyst. Hands-on configuration experience across D365 CE. Strong understanding of customer-facing processes and workflow optimisation. Ability to deliver functional specs, fit-gap analysis, and process design. Excellent stakeholder communication and workshop facilitation skills. Ability to work independently across multiple workstreams. Microsoft D365 or Power Platform certification (advantageous). Exposure to D365 F&O and broader Power Platform tooling is a bonus. Nice-to-Have: Omnichannel & Contact Centre Specialisms The following experience is not essential but would be highly advantageous, particularly as part of a wider customer-experience transformation: Knowledge of Customer Service Workspace and Omnichannel for Customer Service . Exposure to implementing or configuring Live Chat, Voice, Email , or Azure Communication Services (ACS) . Experience supporting or integrating Teams Telephony within D365. Understanding of contact-centre operations, queue management, or digital engagement journeys. Familiarity with telephony systems and wider contact-centre technology landscapes. Experience with Power Platform (Power Apps/Power Automate) in a service environment. Awareness of AI-enhanced features such as Copilot-powered insights or sentiment analysis. These are not mandatory but would allow you to contribute to additional transformation work across customer service and contact-centre modernisation.
Feb 03, 2026
Full time
D365 CE Functional Consultant Permanent | Up to £65,000 | Hybrid (2 Days Onsite in Burton) A major UK organisation undergoing a large-scale digital transformation is looking for a Dynamics 365 CE Functional Consultant to join its growing Technology function. This is a unique chance to influence how a modern enterprise leverages Microsoft Dynamics across its customer, operational, and service landscapes. You'll work closely with business stakeholders to shape requirements, design intuitive processes, and support the delivery of D365 capabilities across the organisation. This role sits at the heart of a multi-year transformation powered by Dynamics 365 and the Power Platform. What You'll Be Doing Lead functional analysis, requirements gathering, and solution design across D365 CE. Champion a configuration-first approach and help define scalable, user-centred solutions. Produce functional documentation, user stories, and process mapping. Work closely with technical teams, designers, and product owners to deliver high-quality change. Support Agile delivery practices, sprint planning, backlog shaping, and acceptance criteria. Guide stakeholders on "the art of the possible" within D365 CE and Power Platform. Provide functional support, testing guidance, and adoption support across project phases. What You'll Bring Strong experience as a D365 CE Functional Consultant or Business Analyst. Hands-on configuration experience across D365 CE. Strong understanding of customer-facing processes and workflow optimisation. Ability to deliver functional specs, fit-gap analysis, and process design. Excellent stakeholder communication and workshop facilitation skills. Ability to work independently across multiple workstreams. Microsoft D365 or Power Platform certification (advantageous). Exposure to D365 F&O and broader Power Platform tooling is a bonus. Nice-to-Have: Omnichannel & Contact Centre Specialisms The following experience is not essential but would be highly advantageous, particularly as part of a wider customer-experience transformation: Knowledge of Customer Service Workspace and Omnichannel for Customer Service . Exposure to implementing or configuring Live Chat, Voice, Email , or Azure Communication Services (ACS) . Experience supporting or integrating Teams Telephony within D365. Understanding of contact-centre operations, queue management, or digital engagement journeys. Familiarity with telephony systems and wider contact-centre technology landscapes. Experience with Power Platform (Power Apps/Power Automate) in a service environment. Awareness of AI-enhanced features such as Copilot-powered insights or sentiment analysis. These are not mandatory but would allow you to contribute to additional transformation work across customer service and contact-centre modernisation.
Product Owner Location: London (Hybrid) Inside IR35 We're working with a household name on the recruitment of a Product Owner. This individual will take full ownership of the digital tools that power Finance, HR, Procurement, and other corporate functions in a fast-paced, multi-site organisation. This is a unique opportunity to shape the experience of head office and field-based teams by delivering the modern workplace tools they need to thrive. You'll work closely with senior stakeholders, fellow Product Owners, and technology partners to drive innovation, integration, and tangible value. What You'll Be Doing: Own the roadmap for platforms like Microsoft 365, SharePoint, Power BI, Dynamics 365, and HR systems Act as the go-to partner for business leaders across Finance, HR, Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT Business Partner in an enterprise environment Strong knowledge of Microsoft 365, especially SharePoint Experience supporting Finance, HR, or Procurement functions through technology Excellent stakeholder engagement skills - especially with non-technical audiences Ability to streamline and automate business processes using modern tools Familiarity with Dynamics 365, Power BI, and Power Automate Experience in multi-site or fast-paced environments (eg hospitality or retail) Understanding of how corporate systems integrate into operational tools If this sounds of interest, please apply to discuss further.
Oct 07, 2025
Full time
Product Owner Location: London (Hybrid) Inside IR35 We're working with a household name on the recruitment of a Product Owner. This individual will take full ownership of the digital tools that power Finance, HR, Procurement, and other corporate functions in a fast-paced, multi-site organisation. This is a unique opportunity to shape the experience of head office and field-based teams by delivering the modern workplace tools they need to thrive. You'll work closely with senior stakeholders, fellow Product Owners, and technology partners to drive innovation, integration, and tangible value. What You'll Be Doing: Own the roadmap for platforms like Microsoft 365, SharePoint, Power BI, Dynamics 365, and HR systems Act as the go-to partner for business leaders across Finance, HR, Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT Business Partner in an enterprise environment Strong knowledge of Microsoft 365, especially SharePoint Experience supporting Finance, HR, or Procurement functions through technology Excellent stakeholder engagement skills - especially with non-technical audiences Ability to streamline and automate business processes using modern tools Familiarity with Dynamics 365, Power BI, and Power Automate Experience in multi-site or fast-paced environments (eg hospitality or retail) Understanding of how corporate systems integrate into operational tools If this sounds of interest, please apply to discuss further.
D365FO Finance Functional Consultant - Home Based Nigel Frank are working closely with an internationally recognised MS Gold Partner, who specialise in delivering expert services within the D365FO space across a variety of exciting customers. As they look to maintain their leading status in the market, my client are expanding their highly skilled D365FO team, and are resourcing for a D365FO Finance Functional Consultant. This is a brilliant opportunity for a driven consultant to take ownership over the Finance systems on a variety of D365FO customers. This is a unique opportunity to join an organisation at a period of growth and who are surging towards company successes. Candidates MUST be based in the UK. Due to the nature of customers they work alongside, candidates must also be SC eligible. Role & Responsibilities Lead the implementation from a Finance perspective through all phases (Discovery - Go-Live) including post go-live change requests. Develop Technical Design Document (TDD) and Functional Design Documents (FDD) as needed for the project. Analyse and translate business and functional requirements into system configurations and specifications. Build relationships and liaise with stakeholders, vendors, and system end users in the operating companies to implement the ERP system. Skills & Qualifications Strong D365FO and AX implementation experience with hands on experience. Good knowledge in Finance and Supply Chain management including procure to pay, order to cash, production control, and advanced warehouse management. Participated in all stages of life-cycle of MS D365FO implementation project. Ability to work independently as well as with a team collaboratively and within deadlines. To discuss this unique opportunity in more detail, please send your most up to date CV to (url removed) I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
Oct 02, 2025
Full time
D365FO Finance Functional Consultant - Home Based Nigel Frank are working closely with an internationally recognised MS Gold Partner, who specialise in delivering expert services within the D365FO space across a variety of exciting customers. As they look to maintain their leading status in the market, my client are expanding their highly skilled D365FO team, and are resourcing for a D365FO Finance Functional Consultant. This is a brilliant opportunity for a driven consultant to take ownership over the Finance systems on a variety of D365FO customers. This is a unique opportunity to join an organisation at a period of growth and who are surging towards company successes. Candidates MUST be based in the UK. Due to the nature of customers they work alongside, candidates must also be SC eligible. Role & Responsibilities Lead the implementation from a Finance perspective through all phases (Discovery - Go-Live) including post go-live change requests. Develop Technical Design Document (TDD) and Functional Design Documents (FDD) as needed for the project. Analyse and translate business and functional requirements into system configurations and specifications. Build relationships and liaise with stakeholders, vendors, and system end users in the operating companies to implement the ERP system. Skills & Qualifications Strong D365FO and AX implementation experience with hands on experience. Good knowledge in Finance and Supply Chain management including procure to pay, order to cash, production control, and advanced warehouse management. Participated in all stages of life-cycle of MS D365FO implementation project. Ability to work independently as well as with a team collaboratively and within deadlines. To discuss this unique opportunity in more detail, please send your most up to date CV to (url removed) I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Operations Manager Crewe Up To 80,000 + Benefits This is a fantastic opportunity to step into a well-established but rapidly growing international manufacturer, already a leader in its sector, and take full ownership of operational performance at a pivotal point in its growth journey. The business is deep into a transformation programme, with a modern ERP system now embedded and a clear roadmap for scaling its production, logistics, and supply chain capabilities. As Operations Manager, you'll be the one to bring it all together. The role: Lead a direct team of 7 direct reports, with an indirect team of 35-40 across Manufacturing, Logistics, Warehousing, and Procurement. Drive operational excellence through LEAN processes, KPI tracking, and continuous improvement. Own production schedules, inventory control, and labour planning to ensure smooth delivery to customers. Champion ERP adoption (Dynamics 365 BC) - using data to streamline workflows, improve efficiency, and enable smarter decision-making. Identify bottlenecks and inefficiencies, then design scalable processes that align with growth and profitability goals. Work closely with the leadership team to forecast demand, manage budgets, and deliver results. Develop and inspire your teams, creating accountability and a culture of high performance. The person: An experienced Operations Manager, Head of Operations, or Ops Director in Manufacturing/Engineering (bespoke/manufacture-to-order experience is ideal). Strong leader of multi-disciplinary teams across production, logistics, procurement, and supply chain. A balance of hands-on operational delivery and strategic planning. Experienced in LEAN, continuous improvement, and driving measurable performance gains. Financially astute, with a track record in budget management and resource planning. ERP experience (Dynamics 365/Navision or similar) and the ability to lead system adoption. What's on offer: Up to 80,000 base + benefits. 25 days holiday + bank holidays. A strategic, highly visible role with direct impact on business growth. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Sep 23, 2025
Full time
Operations Manager Crewe Up To 80,000 + Benefits This is a fantastic opportunity to step into a well-established but rapidly growing international manufacturer, already a leader in its sector, and take full ownership of operational performance at a pivotal point in its growth journey. The business is deep into a transformation programme, with a modern ERP system now embedded and a clear roadmap for scaling its production, logistics, and supply chain capabilities. As Operations Manager, you'll be the one to bring it all together. The role: Lead a direct team of 7 direct reports, with an indirect team of 35-40 across Manufacturing, Logistics, Warehousing, and Procurement. Drive operational excellence through LEAN processes, KPI tracking, and continuous improvement. Own production schedules, inventory control, and labour planning to ensure smooth delivery to customers. Champion ERP adoption (Dynamics 365 BC) - using data to streamline workflows, improve efficiency, and enable smarter decision-making. Identify bottlenecks and inefficiencies, then design scalable processes that align with growth and profitability goals. Work closely with the leadership team to forecast demand, manage budgets, and deliver results. Develop and inspire your teams, creating accountability and a culture of high performance. The person: An experienced Operations Manager, Head of Operations, or Ops Director in Manufacturing/Engineering (bespoke/manufacture-to-order experience is ideal). Strong leader of multi-disciplinary teams across production, logistics, procurement, and supply chain. A balance of hands-on operational delivery and strategic planning. Experienced in LEAN, continuous improvement, and driving measurable performance gains. Financially astute, with a track record in budget management and resource planning. ERP experience (Dynamics 365/Navision or similar) and the ability to lead system adoption. What's on offer: Up to 80,000 base + benefits. 25 days holiday + bank holidays. A strategic, highly visible role with direct impact on business growth. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
D365 Operations Process Lead Full-Time PermanentHybrid Runcorn (with occasional international travel) Are you a D365 operations expert with a passion for driving operational excellence? Do you have a proven ability to optimise ERP platforms and embed process improvements across supply chain and operations? We are looking for an experienced D365 Operations Process Lead to take ownership of optimising and driving operational processes across a leading chemical and life science group. What's on offer Generous holiday allowance with buy/sell scheme. Flexible hours and hybrid working. Professional development through internal and external training. Mental health and wellbeing initiatives, including free therapy/counselling. Active support for physical wellbeing and fitness challenges. The Role In this pivotal role, you'll be responsible for shaping, enhancing, and embedding best practice business processes within Microsoft Dynamics 365, ensuring alignment with strategic objectives. This is a highly collaborative role, engaging with group companies, operational sites, suppliers, customers, and cross-functional teams. Strong analytical, problem-solving, and stakeholder management skills are key to success. What you'll be doing Acting as the subject matter expert for Microsoft Dynamics 365 (WMS, production, and transport modules). Ensuring optimal utilisation of handheld devices and related technology to streamline workflows. Applying Lean methodologies to eliminate waste, reduce lead times, and improve throughput. Embedding customer-centric improvements using Net Promoter Score (NPS) insights. Upskilling operational staff on D365 best practice, building in-house capability. Driving cross-functional business transformation to deliver measurable value and sustainable change. Improving process reliability, reducing operational errors, and enhancing customer satisfaction. What we're looking for Essential skills & experience: Strong technical and functional expertise in Microsoft Dynamics 365 (WMS, production, transport). Proven track record of delivering ERP-enabled process improvements within operations and supply chain. Knowledge and application of Lean methodologies. Experience embedding NPS-driven initiatives into business processes. Ability to translate business requirements into system solutions and operational practices. Excellent communication and stakeholder engagement skills. Experience training and upskilling teams on ERP best practice. Graduate-level education or equivalent ERP/operations qualifications. Desirable: Background in chemicals, manufacturing, or distribution. Experience leading business transformation or ERP implementation projects. Knowledge of compliance within supply chain operations. Full UK driving licence. About the organisation This is an international group of Material & Life Science companies with customers in over 90 countries. Headquartered in the UK and established in 2004, they are market leaders in the chemical industry, delivering chemistry-based solutions for a better life today and a better world tomorrow. With a culture of innovation, collaboration, and creativity, the group empowers its people to make a real impact. Next steps If you feel this role matches your skills and ambitions, please apply with your CV. If you are shortlisted for this role, the client will contact you directly to discuss your experience and suitability further. Unsuccessful applicants will be informed once we have received feedback from the client. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments.
Sep 22, 2025
Full time
D365 Operations Process Lead Full-Time PermanentHybrid Runcorn (with occasional international travel) Are you a D365 operations expert with a passion for driving operational excellence? Do you have a proven ability to optimise ERP platforms and embed process improvements across supply chain and operations? We are looking for an experienced D365 Operations Process Lead to take ownership of optimising and driving operational processes across a leading chemical and life science group. What's on offer Generous holiday allowance with buy/sell scheme. Flexible hours and hybrid working. Professional development through internal and external training. Mental health and wellbeing initiatives, including free therapy/counselling. Active support for physical wellbeing and fitness challenges. The Role In this pivotal role, you'll be responsible for shaping, enhancing, and embedding best practice business processes within Microsoft Dynamics 365, ensuring alignment with strategic objectives. This is a highly collaborative role, engaging with group companies, operational sites, suppliers, customers, and cross-functional teams. Strong analytical, problem-solving, and stakeholder management skills are key to success. What you'll be doing Acting as the subject matter expert for Microsoft Dynamics 365 (WMS, production, and transport modules). Ensuring optimal utilisation of handheld devices and related technology to streamline workflows. Applying Lean methodologies to eliminate waste, reduce lead times, and improve throughput. Embedding customer-centric improvements using Net Promoter Score (NPS) insights. Upskilling operational staff on D365 best practice, building in-house capability. Driving cross-functional business transformation to deliver measurable value and sustainable change. Improving process reliability, reducing operational errors, and enhancing customer satisfaction. What we're looking for Essential skills & experience: Strong technical and functional expertise in Microsoft Dynamics 365 (WMS, production, transport). Proven track record of delivering ERP-enabled process improvements within operations and supply chain. Knowledge and application of Lean methodologies. Experience embedding NPS-driven initiatives into business processes. Ability to translate business requirements into system solutions and operational practices. Excellent communication and stakeholder engagement skills. Experience training and upskilling teams on ERP best practice. Graduate-level education or equivalent ERP/operations qualifications. Desirable: Background in chemicals, manufacturing, or distribution. Experience leading business transformation or ERP implementation projects. Knowledge of compliance within supply chain operations. Full UK driving licence. About the organisation This is an international group of Material & Life Science companies with customers in over 90 countries. Headquartered in the UK and established in 2004, they are market leaders in the chemical industry, delivering chemistry-based solutions for a better life today and a better world tomorrow. With a culture of innovation, collaboration, and creativity, the group empowers its people to make a real impact. Next steps If you feel this role matches your skills and ambitions, please apply with your CV. If you are shortlisted for this role, the client will contact you directly to discuss your experience and suitability further. Unsuccessful applicants will be informed once we have received feedback from the client. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments.
