Are you an experienced accountant who thrives on client interaction, advisory work and leading others to deliver outstanding service? This forward-thinking practice in Waterlooville has achieved an impressive 40% year-on-year growth for the past three years and is continuing to strengthen its leadership team with the addition of a Senior Client Manager. This is a fantastic opportunity within a modern, people-centred firm that places employee wellbeing, flexibility and professional development at the heart of its culture. This role would suit an accountant who is As a Senior Client Manager, you will take support and take ownership of a varied and continually expanding portfolio, ranging from sole traders and partners to established businesses with turnovers up to £4m. You will play a key role in shaping client strategies, supporting junior team members, and contributing to the firm's evolving service offering. Remote working is available for up to three days per week, complemented by flexible hours designed to support a healthy work-life balance.This ambitious firm offers a collaborative environment where innovation is encouraged, support is tailored, and outdated practices such as timesheets are firmly a thing of the past. Reporting to the Client Director, you will: Deliver consultancy and advisory services to a broad range of existing and new clients Conduct pre-year-end meetings focused on performance, strategy and tax planning Manage a portfolio spanning £4m turnover companies, partners and sole traders Mentor and guide junior team members as they progress Work with Directors to expand the advisory offering and enhance client satisfaction Prepare accounts and review statutory submissions Supervise management accounts production Oversee bookkeeping activities Support tax compliance and wider tax matter What you need Experience in a similar role, such as Accounts Semi-Senior, Accounts Senior, Client Advisor, Accounts Manager, Senior Accountant or similar A background in accountancy practice is essential Confidence using Xero and managing a fast-growing, active portfolio Qualifications are not essential, though AAT, ACA or ACCA completion would be an advantage Strong business partnering skills What you will receive Up to three remote working days per week (your choice of days) Flexible working hours to suit your lifestyle Targeted, personalised training and development 25 days holiday plus bank holidays, with the option to buy an additional five days (increasing with service) Onsite parking when in the office Free food provided regularly Access to free counselling A modern working environment with no timesheets If you would like to learn more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you.We take your application seriously and we respond to every application because finding a new role is challenging enough. The Niche Partnership is acting as a recruitment business in relation to this role. We comply with all relevant UK legislation and do not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice, and that The Niche Partnership may contact you regarding work-finding services. Our Privacy Notice is available on our website under the Privacy tab.
Mar 19, 2026
Full time
Are you an experienced accountant who thrives on client interaction, advisory work and leading others to deliver outstanding service? This forward-thinking practice in Waterlooville has achieved an impressive 40% year-on-year growth for the past three years and is continuing to strengthen its leadership team with the addition of a Senior Client Manager. This is a fantastic opportunity within a modern, people-centred firm that places employee wellbeing, flexibility and professional development at the heart of its culture. This role would suit an accountant who is As a Senior Client Manager, you will take support and take ownership of a varied and continually expanding portfolio, ranging from sole traders and partners to established businesses with turnovers up to £4m. You will play a key role in shaping client strategies, supporting junior team members, and contributing to the firm's evolving service offering. Remote working is available for up to three days per week, complemented by flexible hours designed to support a healthy work-life balance.This ambitious firm offers a collaborative environment where innovation is encouraged, support is tailored, and outdated practices such as timesheets are firmly a thing of the past. Reporting to the Client Director, you will: Deliver consultancy and advisory services to a broad range of existing and new clients Conduct pre-year-end meetings focused on performance, strategy and tax planning Manage a portfolio spanning £4m turnover companies, partners and sole traders Mentor and guide junior team members as they progress Work with Directors to expand the advisory offering and enhance client satisfaction Prepare accounts and review statutory submissions Supervise management accounts production Oversee bookkeeping activities Support tax compliance and wider tax matter What you need Experience in a similar role, such as Accounts Semi-Senior, Accounts Senior, Client Advisor, Accounts Manager, Senior Accountant or similar A background in accountancy practice is essential Confidence using Xero and managing a fast-growing, active portfolio Qualifications are not essential, though AAT, ACA or ACCA completion would be an advantage Strong business partnering skills What you will receive Up to three remote working days per week (your choice of days) Flexible working hours to suit your lifestyle Targeted, personalised training and development 25 days holiday plus bank holidays, with the option to buy an additional five days (increasing with service) Onsite parking when in the office Free food provided regularly Access to free counselling A modern working environment with no timesheets If you would like to learn more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you.We take your application seriously and we respond to every application because finding a new role is challenging enough. The Niche Partnership is acting as a recruitment business in relation to this role. We comply with all relevant UK legislation and do not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice, and that The Niche Partnership may contact you regarding work-finding services. Our Privacy Notice is available on our website under the Privacy tab.
About Adolescent Health Study The Adolescent Health Study (AHS) (Registered Charity Number ) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants' health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults. Purpose of the post The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study. Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People's Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members' lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS. This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children's rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar. Main responsibilities Coordination & facilitation Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people. Develop accessible, inclusive and engaging materials to support young people's participation in activities and discussions. Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input. Ensure safeguarding, wellbeing, and inclusion are embedded in all activities. Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations. Support for young people Provide guidance, pastoral support, and clear information to help young people take part confidently and safely. Facilitate training and development opportunities to build young people's skills, knowledge, and confidence. Foster an environment where young people feel respected, valued, and listened to. Manage mechanisms for reward and recognition of young people's input and contributions. Strengthen and enable staff team Strengthen knowledge and understanding of youth engagement and involvement across the organisation. Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice. Provide feedback to colleagues on how to maximise the impact of youth involvement. Administration & governance Manage recruitment and onboarding processes for YPAG members. Oversee consent processes, data handling, and safeguarding requirements. Coordinate payments, incentives, travel, and expenses for young people. Maintain accurate records, produce meeting notes, and ensure timely communication. Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people's involvement on projects and workstreams. Continuous learning and development Contribute to the development of the organisation's engagement and involvement strategy. Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with. Maintain an interest and working knowledge of best practice in youth involvement, participation, and co production. Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes. Interest-holder and partner engagement Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities. Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences. Represent AHS in meetings, workshops and events where appropriate. Knowledge, skills and experience Essential criteria Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools). A proven track record or professional background in working with young people - such as in youth work, counselling, mentoring, education, or a related setting. Strong facilitation and communication skills, especially with young audiences. Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice. Experience of co-ordinating a youth advisory group, council, board or similar structure Ability to work autonomously, prioritising tasks and manage own workload. Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration. Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing. Demonstrated commitment to children's rights, youth participation and the meaningful inclusion of young people's views and perspectives. Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365). Desirable criteria Relevant qualification in youth participation, youth work, community engagement or similar. Understanding of public involvement in research or willingness to develop expertise. Understanding of key concepts and challenges in young people's health and wellbeing and the transition to adulthood. Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector. Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint). Dimensions This has been designed as a full-time role, although part-time work could be considered for the right candidate. Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations. Willingness to work hours flexibly including some evenings/weekends. Additional Information Enhanced DBS/PVG or equivalent safeguarding check will be required. Application Process This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary. The closing date for this position is midnight on End of Day Sunday 29 March. Interviews are currently expected to be held during the weeks commencing 27 April and 05 May. Equal Opportunities Policy Statement AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Beyond these protected characteristics, we acknowledge the importance of socio-economic background . click apply for full job details
Mar 19, 2026
Full time
About Adolescent Health Study The Adolescent Health Study (AHS) (Registered Charity Number ) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants' health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults. Purpose of the post The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study. Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People's Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members' lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS. This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children's rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar. Main responsibilities Coordination & facilitation Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people. Develop accessible, inclusive and engaging materials to support young people's participation in activities and discussions. Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input. Ensure safeguarding, wellbeing, and inclusion are embedded in all activities. Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations. Support for young people Provide guidance, pastoral support, and clear information to help young people take part confidently and safely. Facilitate training and development opportunities to build young people's skills, knowledge, and confidence. Foster an environment where young people feel respected, valued, and listened to. Manage mechanisms for reward and recognition of young people's input and contributions. Strengthen and enable staff team Strengthen knowledge and understanding of youth engagement and involvement across the organisation. Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice. Provide feedback to colleagues on how to maximise the impact of youth involvement. Administration & governance Manage recruitment and onboarding processes for YPAG members. Oversee consent processes, data handling, and safeguarding requirements. Coordinate payments, incentives, travel, and expenses for young people. Maintain accurate records, produce meeting notes, and ensure timely communication. Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people's involvement on projects and workstreams. Continuous learning and development Contribute to the development of the organisation's engagement and involvement strategy. Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with. Maintain an interest and working knowledge of best practice in youth involvement, participation, and co production. Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes. Interest-holder and partner engagement Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities. Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences. Represent AHS in meetings, workshops and events where appropriate. Knowledge, skills and experience Essential criteria Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools). A proven track record or professional background in working with young people - such as in youth work, counselling, mentoring, education, or a related setting. Strong facilitation and communication skills, especially with young audiences. Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice. Experience of co-ordinating a youth advisory group, council, board or similar structure Ability to work autonomously, prioritising tasks and manage own workload. Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration. Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing. Demonstrated commitment to children's rights, youth participation and the meaningful inclusion of young people's views and perspectives. Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365). Desirable criteria Relevant qualification in youth participation, youth work, community engagement or similar. Understanding of public involvement in research or willingness to develop expertise. Understanding of key concepts and challenges in young people's health and wellbeing and the transition to adulthood. Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector. Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint). Dimensions This has been designed as a full-time role, although part-time work could be considered for the right candidate. Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations. Willingness to work hours flexibly including some evenings/weekends. Additional Information Enhanced DBS/PVG or equivalent safeguarding check will be required. Application Process This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary. The closing date for this position is midnight on End of Day Sunday 29 March. Interviews are currently expected to be held during the weeks commencing 27 April and 05 May. Equal Opportunities Policy Statement AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Beyond these protected characteristics, we acknowledge the importance of socio-economic background . click apply for full job details
Imperial Recruitment Group are proud to be partnering with Middlesbrough College to appoint an Electrical Installation Assessor (Training Advisor) within their Northern Skills Group division. The Electrical Installation Assessor will be responsible for managing a caseload of learners participating in Electrical Installation training programmes and Apprenticeship Standards. The role involves contributing to the design and delivery of learning programmes and assessments, working closely with employers, and supporting learners to successfully achieve their qualifications. The Assessor will play a key role in developing learners' skills, knowledge and behaviours, inspiring them to overcome barriers and achieve their career goals. What You'll Be Doing: As an Electrical Installation Assessor , you will: • Plan, conduct and participate in learner induction and initial assessment to identify learning priorities. • Develop individual learning plans with learners and employers and agree realistic completion targets. • Ensure employers understand off-the-job training requirements. • Build and maintain strong relationships with employers and external partners to support recruitment. • Provide information, advice and guidance to learners and employers to promote achievement. • Assess knowledge, skills and behaviours within NVQ and Apprenticeship Standards. • Support learners to prepare for End Point Assessment. • Deliver and assess Functional Skills where required. • Develop business with existing employers and identify new opportunities. • Contribute to the planning and delivery of structured schemes of work and lesson plans. • Monitor learner progress in the workplace to ensure achievement of qualification standards. • Conduct health and safety risk assessments of employer premises prior to placement. • Contribute to programme performance management and achievement of key performance indicators. • Maintain accurate and timely completion of learner paperwork and documentation. • Participate in continuous improvement activities, staff meetings and self-assessment processes. • Market and promote training services to attract new learners and employers. • Promote equality, diversity, safeguarding and wellbeing across all training activity. What We're Looking For: They are seeking candidates who: • Hold a Level 3 qualification in Electrical Installation - Essential • Are a qualified Electrician - Essential • Hold GCSE Maths and English at Grade C / 4 or above (or equivalent) - Essential • Hold TAQA or A1 Assessor qualification or be willing to work towards - Desirable • Hold a teaching qualification or be willing to work towards - Desirable • Hold Internal Verification (V1) qualification or be willing to work towards - Desirable • Have relevant occupational experience in a commercial or industrial setting. • Have experience of achieving performance targets and supporting learners to succeed. • Demonstrate strong communication, organisation and motivational skills. • Are able to work independently and manage their own caseload effectively. • Hold a full driving licence and have access to a vehicle. • Are flexible in working hours and locations as required. What's in it for you? Middlesbrough College offers a supportive working environment and competitive benefits package, including: • 30 days annual leave plus statutory Bank Holidays • NEST Pension Scheme • Professional development and training opportunities • Opportunity to work with employers and learners across the region • A rewarding role supporting learners to achieve qualifications and career progression For more information on this fantastic opportunity please contact Rob Colgrave at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Mar 19, 2026
Full time
Imperial Recruitment Group are proud to be partnering with Middlesbrough College to appoint an Electrical Installation Assessor (Training Advisor) within their Northern Skills Group division. The Electrical Installation Assessor will be responsible for managing a caseload of learners participating in Electrical Installation training programmes and Apprenticeship Standards. The role involves contributing to the design and delivery of learning programmes and assessments, working closely with employers, and supporting learners to successfully achieve their qualifications. The Assessor will play a key role in developing learners' skills, knowledge and behaviours, inspiring them to overcome barriers and achieve their career goals. What You'll Be Doing: As an Electrical Installation Assessor , you will: • Plan, conduct and participate in learner induction and initial assessment to identify learning priorities. • Develop individual learning plans with learners and employers and agree realistic completion targets. • Ensure employers understand off-the-job training requirements. • Build and maintain strong relationships with employers and external partners to support recruitment. • Provide information, advice and guidance to learners and employers to promote achievement. • Assess knowledge, skills and behaviours within NVQ and Apprenticeship Standards. • Support learners to prepare for End Point Assessment. • Deliver and assess Functional Skills where required. • Develop business with existing employers and identify new opportunities. • Contribute to the planning and delivery of structured schemes of work and lesson plans. • Monitor learner progress in the workplace to ensure achievement of qualification standards. • Conduct health and safety risk assessments of employer premises prior to placement. • Contribute to programme performance management and achievement of key performance indicators. • Maintain accurate and timely completion of learner paperwork and documentation. • Participate in continuous improvement activities, staff meetings and self-assessment processes. • Market and promote training services to attract new learners and employers. • Promote equality, diversity, safeguarding and wellbeing across all training activity. What We're Looking For: They are seeking candidates who: • Hold a Level 3 qualification in Electrical Installation - Essential • Are a qualified Electrician - Essential • Hold GCSE Maths and English at Grade C / 4 or above (or equivalent) - Essential • Hold TAQA or A1 Assessor qualification or be willing to work towards - Desirable • Hold a teaching qualification or be willing to work towards - Desirable • Hold Internal Verification (V1) qualification or be willing to work towards - Desirable • Have relevant occupational experience in a commercial or industrial setting. • Have experience of achieving performance targets and supporting learners to succeed. • Demonstrate strong communication, organisation and motivational skills. • Are able to work independently and manage their own caseload effectively. • Hold a full driving licence and have access to a vehicle. • Are flexible in working hours and locations as required. What's in it for you? Middlesbrough College offers a supportive working environment and competitive benefits package, including: • 30 days annual leave plus statutory Bank Holidays • NEST Pension Scheme • Professional development and training opportunities • Opportunity to work with employers and learners across the region • A rewarding role supporting learners to achieve qualifications and career progression For more information on this fantastic opportunity please contact Rob Colgrave at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our growing Consumer Relations team. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to Day You'll Be: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support
Mar 19, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our growing Consumer Relations team. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to Day You'll Be: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support
Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
Mar 19, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
This In-House Litigation Solicitor role in Bradford offers varied pre and post litigation work, from breach of contract to data protection claims. Hybrid working and a strong benefits package make this an exciting career step for an NQ-4 PQE litigation lawyer. Client Details A well-established, respected organisation with a strong presence in its market and a household name, known for a supportive culture and investment in employee wellbeing. They pride themselves on modern working practices, professional development and a collaborative environment. With hybrid working, excellent benefits and a focus on work-life balance, they offer stability and opportunities to develop as part of a motivated legal team. Description The In-House Litigation Solicitor will be: Handling a mixed caseload of pre and post litigation matters Managing breach of contract claims Advising on data protection and discrimination issues Working on credit file disputes and property damage claims Providing practical legal advice to internal stakeholders Drafting legal documents and correspondence Supporting risk mitigation and compliance activity Liaising with external counsel and insurers Profile The In-House Litigation Solicitor should be: A solicitor or equivalent with NQ-4 PQE Strong in Civil Procedure Rules and litigation practice Confident handling a varied litigation caseload Excellent communicator with solid advisory skills Able to work both independently and collaboratively Comfortable working in a hybrid environment Job Offer A competitive salary of £40,000-£45,000 with hybrid working (2 days in office, 3 from home), plus a rich benefits suite including 25 days' holiday (plus buy up to 5), a charity day, private medical, dental and optical insurance, life assurance, income protection, critical illness cover, travel insurance and personal accident insurance. You'll also benefit from health assessments, wellbeing support including BUPA Healthy Minds and Calm subscription, up to 10% pension contribution, car and cycle to work schemes, and broadband/phone discounts. This is a great chance for a litigation solicitor to join a supportive, forward-thinking in-house legal team. If you're an experienced Litigation Solicitor, apply now or contact Michael Bailey for more information.
Mar 19, 2026
Full time
This In-House Litigation Solicitor role in Bradford offers varied pre and post litigation work, from breach of contract to data protection claims. Hybrid working and a strong benefits package make this an exciting career step for an NQ-4 PQE litigation lawyer. Client Details A well-established, respected organisation with a strong presence in its market and a household name, known for a supportive culture and investment in employee wellbeing. They pride themselves on modern working practices, professional development and a collaborative environment. With hybrid working, excellent benefits and a focus on work-life balance, they offer stability and opportunities to develop as part of a motivated legal team. Description The In-House Litigation Solicitor will be: Handling a mixed caseload of pre and post litigation matters Managing breach of contract claims Advising on data protection and discrimination issues Working on credit file disputes and property damage claims Providing practical legal advice to internal stakeholders Drafting legal documents and correspondence Supporting risk mitigation and compliance activity Liaising with external counsel and insurers Profile The In-House Litigation Solicitor should be: A solicitor or equivalent with NQ-4 PQE Strong in Civil Procedure Rules and litigation practice Confident handling a varied litigation caseload Excellent communicator with solid advisory skills Able to work both independently and collaboratively Comfortable working in a hybrid environment Job Offer A competitive salary of £40,000-£45,000 with hybrid working (2 days in office, 3 from home), plus a rich benefits suite including 25 days' holiday (plus buy up to 5), a charity day, private medical, dental and optical insurance, life assurance, income protection, critical illness cover, travel insurance and personal accident insurance. You'll also benefit from health assessments, wellbeing support including BUPA Healthy Minds and Calm subscription, up to 10% pension contribution, car and cycle to work schemes, and broadband/phone discounts. This is a great chance for a litigation solicitor to join a supportive, forward-thinking in-house legal team. If you're an experienced Litigation Solicitor, apply now or contact Michael Bailey for more information.
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Mar 19, 2026
Full time
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Purpose of the role: This role requires a strategic and compassionate support to shape and deliver our national approach to reward, benefits, EVP and wellbeing. You'll play a pivotal role in ensuring our people feel valued, supported, and empowered to thrive-both professionally and personally. In a sector where precision, quality, performance, and people matter equally, this role ensures our professionals feel recognised, supported, and empowered to deliver excellence. This is a high-impact role that blends data-driven decision-making with human-centred design. You'll work closely with senior stakeholders, HR Business Partners, and external providers to shape a compelling employee value proposition that attracts top talent and retains our brightest minds. You'll work closely with and report into the Director of Remuneration and Recognition, HR, to help drive the changes needed and ensure the initiatives put in place are future proof to align with the growth plans of the firm. Responsibilities Reward Strategy & Delivery Support the design and implementation of a competitive, equitable reward framework aligned with organisational goals Support annual pay review and bonus cycles, ensuring fairness and transparency Benchmark compensation practices and provide insights to senior leadership Support on the annual salary benchmarking, bonuses and pay reviews Ensure reward practices support career progression and equity Benefits Management Oversee the development and administration of the employee benefits platform, working closely with the provider on maintenance and managing the annual windows, including pensions, healthcare, and flexible offerings Partner with external providers to ensure cost-effective, high-value solutions Continuously evaluate and evolve benefits to meet the changing needs of our workforce, ensuring that the EVP and the wellbeing needs of our employees are met Work with the providers of our pension governance and report to senior leadership and employees with targeted and informative pension information Wellbeing Leadership Champion a holistic wellbeing strategy that supports mental, physical, financial, and social health needs Collaborate with internal teams and external experts to deliver impactful wellbeing initiatives, webinars and content Monitor wellbeing trends and measure the programme effectiveness Develop a wellbeing strategy tailored to the demands of accountancy professionals, including mental health, burnout prevention, and work-life balance Collaborate with internal champions and external experts to deliver targeted initiatives (e.g. busy season support, financial wellbeing workshops) Monitor wellbeing metrics and report outcomes to leadership Stakeholder Engagement & Governance Act as a trusted advisor to People Business Partners and senior leaders Ensure compliance with relevant legislation and internal policies Lead cross-functional projects and contribute to national people strategy Technical skills, experience & knowledge: Organisational and administration skills. Lead on allocated work in conjunction with colleagues on strategic HR projects. Proven experience in reward, benefits, and wellbeing within a complex organisation Strong analytical skills and comfort with data, benchmarking, and reporting Deep understanding of UK employment law and regulatory frameworks Exceptional communication and stakeholder management skills Passion for creating inclusive, supportive environments where people can flourish Previous experience in using HR database systems. Excel word Required Skills & Qualifications: Minimum of 4 years experience Experience with HRIS and compensation/benefits platforms Knowledge of ED&I principles in reward and wellbeing design CIPD level 5, working towards level 7. Excellent interpersonal and communication skills. Able to make a persuasive, clear presentation of ideas both in writing and verbally, to influence others and gain acceptance; creates a positive impression on others. An ability to measure commercial risk ensuring that the correct decisions are made for the business. Experience in reward, benefits, and wellbeing within a professional services or accountancy firm Strong analytical and commercial acumen, with comfort navigating complex data and regulatory frameworks Excellent communication and stakeholder management skills, with the ability to influence at Partner level A passion for creating inclusive, high-performing environments An ability to promote the People department positively to the Firm. Crowe UK is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit.
Mar 19, 2026
Full time
Purpose of the role: This role requires a strategic and compassionate support to shape and deliver our national approach to reward, benefits, EVP and wellbeing. You'll play a pivotal role in ensuring our people feel valued, supported, and empowered to thrive-both professionally and personally. In a sector where precision, quality, performance, and people matter equally, this role ensures our professionals feel recognised, supported, and empowered to deliver excellence. This is a high-impact role that blends data-driven decision-making with human-centred design. You'll work closely with senior stakeholders, HR Business Partners, and external providers to shape a compelling employee value proposition that attracts top talent and retains our brightest minds. You'll work closely with and report into the Director of Remuneration and Recognition, HR, to help drive the changes needed and ensure the initiatives put in place are future proof to align with the growth plans of the firm. Responsibilities Reward Strategy & Delivery Support the design and implementation of a competitive, equitable reward framework aligned with organisational goals Support annual pay review and bonus cycles, ensuring fairness and transparency Benchmark compensation practices and provide insights to senior leadership Support on the annual salary benchmarking, bonuses and pay reviews Ensure reward practices support career progression and equity Benefits Management Oversee the development and administration of the employee benefits platform, working closely with the provider on maintenance and managing the annual windows, including pensions, healthcare, and flexible offerings Partner with external providers to ensure cost-effective, high-value solutions Continuously evaluate and evolve benefits to meet the changing needs of our workforce, ensuring that the EVP and the wellbeing needs of our employees are met Work with the providers of our pension governance and report to senior leadership and employees with targeted and informative pension information Wellbeing Leadership Champion a holistic wellbeing strategy that supports mental, physical, financial, and social health needs Collaborate with internal teams and external experts to deliver impactful wellbeing initiatives, webinars and content Monitor wellbeing trends and measure the programme effectiveness Develop a wellbeing strategy tailored to the demands of accountancy professionals, including mental health, burnout prevention, and work-life balance Collaborate with internal champions and external experts to deliver targeted initiatives (e.g. busy season support, financial wellbeing workshops) Monitor wellbeing metrics and report outcomes to leadership Stakeholder Engagement & Governance Act as a trusted advisor to People Business Partners and senior leaders Ensure compliance with relevant legislation and internal policies Lead cross-functional projects and contribute to national people strategy Technical skills, experience & knowledge: Organisational and administration skills. Lead on allocated work in conjunction with colleagues on strategic HR projects. Proven experience in reward, benefits, and wellbeing within a complex organisation Strong analytical skills and comfort with data, benchmarking, and reporting Deep understanding of UK employment law and regulatory frameworks Exceptional communication and stakeholder management skills Passion for creating inclusive, supportive environments where people can flourish Previous experience in using HR database systems. Excel word Required Skills & Qualifications: Minimum of 4 years experience Experience with HRIS and compensation/benefits platforms Knowledge of ED&I principles in reward and wellbeing design CIPD level 5, working towards level 7. Excellent interpersonal and communication skills. Able to make a persuasive, clear presentation of ideas both in writing and verbally, to influence others and gain acceptance; creates a positive impression on others. An ability to measure commercial risk ensuring that the correct decisions are made for the business. Experience in reward, benefits, and wellbeing within a professional services or accountancy firm Strong analytical and commercial acumen, with comfort navigating complex data and regulatory frameworks Excellent communication and stakeholder management skills, with the ability to influence at Partner level A passion for creating inclusive, high-performing environments An ability to promote the People department positively to the Firm. Crowe UK is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit.
Internal Auditor £37,581 per annum + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Join us at WWF-UK Assurance and Advisory Officer (Internal Auditor) About the role We re excited to be recruiting for an Internal Auditor, known internally as an Assurance and Advisory Officer to join WWF-UK s Assurance and Advisory Support function. The team provides independent, objective assurance and advisory services that help strengthen WWF-UK s operations and add value across both our UK activities and the international projects we support. Working closely with colleagues across the organisation, the function helps identify and manage risk, improve systems and controls, and support WWF-UK in delivering its mission effectively and responsibly. In this role you will plan and deliver end-to-end assurance and advisory reviews, from planning and risk assessment through to reporting findings and agreeing management actions. Your work will help identify potential risks and opportunities for improvement across a range of organisational processes, including regular assurance over fundraising activities and internal systems. You will work closely with teams across WWF-UK and build strong relationships with stakeholders at all levels of the organisation. You will communicate findings clearly through written reports and discussions with managers, ensuring actions are agreed and implemented to strengthen systems of internal control and risk management. The role also contributes to WWF s global assurance work. The team is an active member of the WWF Network Internal Audit Group (NIAG), collaborating with audit teams across the wider WWF network to share information, coordinate reviews and maximise assurance across the organisation. Depending on experience, the role may also involve supporting or leading international country office reviews. This may require international travel for up to four weeks per year. As part of the team you will work in line with the Global Internal Audit Standards and the Institute of Internal Auditors Code of Ethics, while contributing to the continuous improvement of the function s processes and tools. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Substantial experience undertaking internal audit reviews, including planning, fieldwork, testing controls and reporting findings Demonstrable understanding of risk-based internal auditing across financial and non-financial systems Experience analysing complex information and providing clear, practical recommendations to strengthen risk management and internal controls Excellent written and verbal communication skills, with the ability to communicate findings clearly to a range of stakeholders Strong report writing and documentation skills Ability to manage multiple priorities and meet tight deadlines Strong organisational skills and attention to detail Ability to build effective working relationships across teams and functions Ability to work independently while contributing effectively as part of a team Good analytical and IT skills, including the use of Excel for data analysis Ability to undertake assurance reviews with integrity, objectivity and professionalism in line with internal audit standards and ethics Willingness and ability to travel internationally for up to four weeks per year Desirable Experience of internal auditing within the not-for-profit sector or international organisations Professional qualification as a Chartered Institute of Internal Auditors (CIA) or qualified/part-qualified CCAB accountant, or equivalent Experience conducting assurance reviews in international or multi-country environments Understanding of cultural sensitivities when working with colleagues and partners across different countries and contexts Experience supporting investigations into identified risks or control issues What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Mar 19, 2026
Full time
Internal Auditor £37,581 per annum + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Join us at WWF-UK Assurance and Advisory Officer (Internal Auditor) About the role We re excited to be recruiting for an Internal Auditor, known internally as an Assurance and Advisory Officer to join WWF-UK s Assurance and Advisory Support function. The team provides independent, objective assurance and advisory services that help strengthen WWF-UK s operations and add value across both our UK activities and the international projects we support. Working closely with colleagues across the organisation, the function helps identify and manage risk, improve systems and controls, and support WWF-UK in delivering its mission effectively and responsibly. In this role you will plan and deliver end-to-end assurance and advisory reviews, from planning and risk assessment through to reporting findings and agreeing management actions. Your work will help identify potential risks and opportunities for improvement across a range of organisational processes, including regular assurance over fundraising activities and internal systems. You will work closely with teams across WWF-UK and build strong relationships with stakeholders at all levels of the organisation. You will communicate findings clearly through written reports and discussions with managers, ensuring actions are agreed and implemented to strengthen systems of internal control and risk management. The role also contributes to WWF s global assurance work. The team is an active member of the WWF Network Internal Audit Group (NIAG), collaborating with audit teams across the wider WWF network to share information, coordinate reviews and maximise assurance across the organisation. Depending on experience, the role may also involve supporting or leading international country office reviews. This may require international travel for up to four weeks per year. As part of the team you will work in line with the Global Internal Audit Standards and the Institute of Internal Auditors Code of Ethics, while contributing to the continuous improvement of the function s processes and tools. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Substantial experience undertaking internal audit reviews, including planning, fieldwork, testing controls and reporting findings Demonstrable understanding of risk-based internal auditing across financial and non-financial systems Experience analysing complex information and providing clear, practical recommendations to strengthen risk management and internal controls Excellent written and verbal communication skills, with the ability to communicate findings clearly to a range of stakeholders Strong report writing and documentation skills Ability to manage multiple priorities and meet tight deadlines Strong organisational skills and attention to detail Ability to build effective working relationships across teams and functions Ability to work independently while contributing effectively as part of a team Good analytical and IT skills, including the use of Excel for data analysis Ability to undertake assurance reviews with integrity, objectivity and professionalism in line with internal audit standards and ethics Willingness and ability to travel internationally for up to four weeks per year Desirable Experience of internal auditing within the not-for-profit sector or international organisations Professional qualification as a Chartered Institute of Internal Auditors (CIA) or qualified/part-qualified CCAB accountant, or equivalent Experience conducting assurance reviews in international or multi-country environments Understanding of cultural sensitivities when working with colleagues and partners across different countries and contexts Experience supporting investigations into identified risks or control issues What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Outbound Sales Representative - Remote (UK Mainland Only) Salary: 25,506 + bonus (Average 8,000 annually) Hours: 37.5 per week Mon-Thurs 10:30-19:00 Fri 09:00-17:30 No weekends Start Date: 11th May 2026 Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers. We're currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you. What You'll Be Doing: Proactively contacting (Apply online only) customers to renew or upgrade their appliance protection plans each day. Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions. Meeting and exceeding KPIs in a fast-paced, high-energy environment. Putting customers first while driving commercial results. What We're Looking For: Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement. Resilience, drive, and a passion for closing sales and beating targets. Confident communication skills and the ability to tailor your approach to every customer. Self-motivated, with the discipline to thrive in a remote, structured environment. What You'll Get: 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30) Clear career development with real progression paths and regular coaching Health & wellbeing benefits: Gym discounts, dental/optical/physio support Matched pension contributions up to 5% of basic salary Life assurance (4x basic salary) 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Mar 18, 2026
Full time
Outbound Sales Representative - Remote (UK Mainland Only) Salary: 25,506 + bonus (Average 8,000 annually) Hours: 37.5 per week Mon-Thurs 10:30-19:00 Fri 09:00-17:30 No weekends Start Date: 11th May 2026 Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers. We're currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you. What You'll Be Doing: Proactively contacting (Apply online only) customers to renew or upgrade their appliance protection plans each day. Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions. Meeting and exceeding KPIs in a fast-paced, high-energy environment. Putting customers first while driving commercial results. What We're Looking For: Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement. Resilience, drive, and a passion for closing sales and beating targets. Confident communication skills and the ability to tailor your approach to every customer. Self-motivated, with the discipline to thrive in a remote, structured environment. What You'll Get: 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30) Clear career development with real progression paths and regular coaching Health & wellbeing benefits: Gym discounts, dental/optical/physio support Matched pension contributions up to 5% of basic salary Life assurance (4x basic salary) 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Family Domestic Abuse Support Advisor- East Cornwall Salary : £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation Hours: 37.5 hours per week Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays Base: Liskeard Area Covered : East Cornwall Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding About the Role Family Domestic Abuse Support Adviser in east Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council s social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff. Key responsibilities: Work in partnership with children s social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 09:00 on 31st March 2026 Expected date for interviews: To be agreed with the candidate If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Mar 18, 2026
Contractor
Family Domestic Abuse Support Advisor- East Cornwall Salary : £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation Hours: 37.5 hours per week Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays Base: Liskeard Area Covered : East Cornwall Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding About the Role Family Domestic Abuse Support Adviser in east Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council s social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff. Key responsibilities: Work in partnership with children s social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 09:00 on 31st March 2026 Expected date for interviews: To be agreed with the candidate If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Mar 18, 2026
Full time
Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Mar 18, 2026
Full time
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Family Domestic Abuse Support Advisor- East Cornwall Salary : £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation Hours: 37.5 hours per week Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years' service per annum plus bank holidays Base: Liskeard Area Covered : East Cornwall Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding About the Role Family Domestic Abuse Support Adviser in east Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council's social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff. Key responsibilities: Work in partnership with children's social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 09:00 on 31st March 2026 Expected date for interviews: To be agreed with the candidate If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Mar 18, 2026
Contractor
Family Domestic Abuse Support Advisor- East Cornwall Salary : £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation Hours: 37.5 hours per week Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years' service per annum plus bank holidays Base: Liskeard Area Covered : East Cornwall Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding About the Role Family Domestic Abuse Support Adviser in east Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council's social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff. Key responsibilities: Work in partnership with children's social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 09:00 on 31st March 2026 Expected date for interviews: To be agreed with the candidate If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Paraplanner Location: Hybrid working Job Type: Full-time, Permanent Salary: £33,000 - £60,000 Join one of the UK's leading independent financial advisory and wealth management firms as a Paraplanner. This role offers a dynamic work environment where you will be integral in delivering high-quality financial planning support. Day-to-day of the role: Conduct comprehensive financial research within set Service Level Agreements (SLAs) on products and investments using company-approved research tools. Prepare and deliver bespoke investment reports to clients by analysing existing investment portfolios and comparing them against suitable benchmarks. Interpret complex plan information to complete transfer analysis and prepare complex financial planning reports in multiple areas. Research and review new and existing legislation and technical/product information to support your role. Engage in firm research projects, ensuring adherence to deadlines. Required Skills & Qualifications: Diploma in Financial Planning. Demonstrated knowledge, interest, and experience in personal financial planning and the construction of financial planning research and suitability reports. Experience in an IFA environment with a track record of quality communication and constructive feedback. High standard of written and numerical skills. Strong report-writing skills with a high level of accuracy and attention to detail. Proficiency in Microsoft Office. Key Risk Responsibilities: Ensure completion of assigned tasks with adherence to SLAs. Deliver accurate and thorough research, calculations, New Business Investment Reports, and Financial Planning Reports (FPRs) to advisers. Contribute to the technical and regulatory development of advisers and/or staff on specific cases. Assist in the development of Trainee Advice Technicians through technical and regulatory guidance. Benefits: Salary - £33,000 - £60,000 Flexible working options Competitive 25-day holiday allowance with annual buy & sell scheme options. Enjoy your birthday off and additional holidays for long service. Social perks including annual Christmas and Summer parties. Contributory pension scheme - Employee contribution of 4%, employer contribution of 5% Death-in-service benefit - X 4 Discretionary annual bonus following completion of a year's service. Health and wellbeing support through the MediCash app, including cashback on health and wellbeing initiatives and discounted health club memberships. Professional development opportunities with tailored learning and development programmes. Shopping discounts and cashback on everyday purchases from a variety of retailers, plus access to free online training courses. To apply for the Paraplanner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 18, 2026
Full time
Paraplanner Location: Hybrid working Job Type: Full-time, Permanent Salary: £33,000 - £60,000 Join one of the UK's leading independent financial advisory and wealth management firms as a Paraplanner. This role offers a dynamic work environment where you will be integral in delivering high-quality financial planning support. Day-to-day of the role: Conduct comprehensive financial research within set Service Level Agreements (SLAs) on products and investments using company-approved research tools. Prepare and deliver bespoke investment reports to clients by analysing existing investment portfolios and comparing them against suitable benchmarks. Interpret complex plan information to complete transfer analysis and prepare complex financial planning reports in multiple areas. Research and review new and existing legislation and technical/product information to support your role. Engage in firm research projects, ensuring adherence to deadlines. Required Skills & Qualifications: Diploma in Financial Planning. Demonstrated knowledge, interest, and experience in personal financial planning and the construction of financial planning research and suitability reports. Experience in an IFA environment with a track record of quality communication and constructive feedback. High standard of written and numerical skills. Strong report-writing skills with a high level of accuracy and attention to detail. Proficiency in Microsoft Office. Key Risk Responsibilities: Ensure completion of assigned tasks with adherence to SLAs. Deliver accurate and thorough research, calculations, New Business Investment Reports, and Financial Planning Reports (FPRs) to advisers. Contribute to the technical and regulatory development of advisers and/or staff on specific cases. Assist in the development of Trainee Advice Technicians through technical and regulatory guidance. Benefits: Salary - £33,000 - £60,000 Flexible working options Competitive 25-day holiday allowance with annual buy & sell scheme options. Enjoy your birthday off and additional holidays for long service. Social perks including annual Christmas and Summer parties. Contributory pension scheme - Employee contribution of 4%, employer contribution of 5% Death-in-service benefit - X 4 Discretionary annual bonus following completion of a year's service. Health and wellbeing support through the MediCash app, including cashback on health and wellbeing initiatives and discounted health club memberships. Professional development opportunities with tailored learning and development programmes. Shopping discounts and cashback on everyday purchases from a variety of retailers, plus access to free online training courses. To apply for the Paraplanner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
SHEQ Advisor Washington Permanent £42.5k - £52.5k DoE + Company car / car allowance + Flexible Benefits The Role Freedom Networks are currently recruiting a SHEQ Advisor to be based at our Washington Office. We're looking for someone to provide SHEQ support, ensuring Freedom Health, Safety, Environmental & Quality procedures are followed. Freedom Networks partners with Distributions Network Operators, offering a full turnkey solution from survey, inspection through to design, construction and handover, and planned maintenance. Key Responsibilities Ensuring company systems and processes are complied with via site inspections/audits. Monitoring the relevant areas of work for SHEQ compliance and bringing significant findings to the attention of the Operations Director and Divisional SHEQ Manager. Implementing effective systems to develop a positive health & safety culture. Advising and assisting the project on SHEQ matters. Developing relationships locally with clients. Ensuring accident and incident investigations are carried out, whilst monitoring that all actions are followed up and completed. Liaising and coordinating with the Group SHEQ Team to ensure consistency throughout the business. Attending/presenting at client SHEQ meetings / forums and communicating findings throughout the region. Monitoring the control of contractors within the region. Maintaining personal competence. Working with various parties from the central SHEQ team to address specific issues. Taking an active part in the continual development of the SHEQ Management System. What we're looking for : We're looking for a proactive and knowledgeable SHEQ professional who thrives in a dynamic project environment, ideally, you'll have: Essential: NEBOSH General Certificate in Occupational Health and Safety. Practical experience delivering projects in line with CDM regulations. Working knowledge of HSG47 and underground utility avoidance. Construction and/or utility sector experience. Desirable: Environmental knowledge / Environmental Qualifications (e.g. NEBOSH Environmental Certificate) Experience in electrical utilities NEBOSH Construction Certificate, Diploma or NVQ Level 5 IOSH membership (Chartered or willing to work towards) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company car / car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 18, 2026
Full time
SHEQ Advisor Washington Permanent £42.5k - £52.5k DoE + Company car / car allowance + Flexible Benefits The Role Freedom Networks are currently recruiting a SHEQ Advisor to be based at our Washington Office. We're looking for someone to provide SHEQ support, ensuring Freedom Health, Safety, Environmental & Quality procedures are followed. Freedom Networks partners with Distributions Network Operators, offering a full turnkey solution from survey, inspection through to design, construction and handover, and planned maintenance. Key Responsibilities Ensuring company systems and processes are complied with via site inspections/audits. Monitoring the relevant areas of work for SHEQ compliance and bringing significant findings to the attention of the Operations Director and Divisional SHEQ Manager. Implementing effective systems to develop a positive health & safety culture. Advising and assisting the project on SHEQ matters. Developing relationships locally with clients. Ensuring accident and incident investigations are carried out, whilst monitoring that all actions are followed up and completed. Liaising and coordinating with the Group SHEQ Team to ensure consistency throughout the business. Attending/presenting at client SHEQ meetings / forums and communicating findings throughout the region. Monitoring the control of contractors within the region. Maintaining personal competence. Working with various parties from the central SHEQ team to address specific issues. Taking an active part in the continual development of the SHEQ Management System. What we're looking for : We're looking for a proactive and knowledgeable SHEQ professional who thrives in a dynamic project environment, ideally, you'll have: Essential: NEBOSH General Certificate in Occupational Health and Safety. Practical experience delivering projects in line with CDM regulations. Working knowledge of HSG47 and underground utility avoidance. Construction and/or utility sector experience. Desirable: Environmental knowledge / Environmental Qualifications (e.g. NEBOSH Environmental Certificate) Experience in electrical utilities NEBOSH Construction Certificate, Diploma or NVQ Level 5 IOSH membership (Chartered or willing to work towards) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company car / car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Global Compensation Analyst Contract: full-time, permanentSalary: £50K - £55K per annum +annual bonusHours: Mon-Fri, Location: Manchester City Centre (3 days onsite, 2 days WFH)Interview: 3 stages (1 virtual, 2 F2F) An exceptional opportunity has arisen for a Global Compensation Analyst to join a world-renowned law firm in Manchester, offering a highly competitive salary of £50K - £55K per annum. This role is perfect for someone who thrives in an environment that values respect, collaboration, and continuous improvement. As part of the Human Capital team, you will play a pivotal role in shaping compensation strategies that ensure fairness and market alignment across a global workforce. The organisation is committed to supporting your professional growth with comprehensive benefits, flexible working arrangements, and access to inclusive affinity groups that foster a sense of belonging. What you'll do: As a Global Compensation Analyst based in Manchester, you will be instrumental in ensuring that the organisation's pay practices remain fair, competitive, and compliant with evolving regulations. Your day-to-day activities will involve conducting comprehensive analyses of job roles, benchmarking salaries against market data, participating in industry surveys, and providing actionable recommendations that influence key business decisions. You will act as a trusted advisor on all matters related to staff compensation-working collaboratively with senior management and cross-functional teams. Success in this position requires not only technical proficiency but also strong interpersonal skills; you will need to communicate complex findings clearly while building positive relationships at every level of the firm. Conduct thorough job analyses for both existing and new roles to determine appropriate salary levels in line with internal guidelines and prevailing market conditions. Provide detailed compensation analysis at multiple levels-including person-to-person, job-to-job, office-to-office, and firm-to-market-to maintain equity and competitiveness across the organisation. Stay informed about available compensation surveys and market research tools, regularly reviewing their relevance for ongoing analysis and decision-making. Monitor all compensation-related regulations closely to help ensure full compliance with current policies and processes within the organisation. Participate actively in salary surveys by gathering relevant data and analysing results to assess the company's position relative to the broader market. Serve as a central point of contact for staff compensation matters, offering expert guidance under the direction of senior management. Utilise market data effectively to provide tailored compensation recommendations for individual positions across various departments. Identify comparable roles within different industries to make informed recommendations for unique or hard-to-fill positions. What you bring: To excel as a Global Compensation Analyst, you will bring proven experience from roles involving compensation administration or financial analysis within sizeable organisations. Your background should include exposure to accounting principles such as budgeting and variance analysis alongside deep familiarity with best practices in rewards management. Interpersonal sensitivity is essential; you must be able to build rapport quickly with stakeholders at all levels while communicating complex concepts clearly. A relevant academic background-preferably supported by professional certifications-will underpin your technical capabilities. Your analytical mindset enables you to navigate large volumes of data efficiently while maintaining meticulous attention to detail. Comprehensive understanding of compensation and benefits practices gained through hands-on experience within human resources or financial analysis functions. Well-developed interpersonal skills enabling you to interact professionally with individuals at all organisational levels while fostering trust and cooperation. A bachelor's degree or equivalent qualification ideally focused on human resources, finance, or a related discipline provides a solid foundation for success in this role. Certified Compensation Professional (CCP) certification is highly desirable as it demonstrates advanced expertise in compensation management methodologies. Proven experience administering compensation programmes or conducting financial analysis within large organisations enhances your ability to deliver impactful results. Strong analytical abilities allow you to interpret complex data sets accurately and translate findings into practical recommendations for leadership teams. Excellent written and verbal communication skills ensure clarity when presenting information or collaborating with colleagues across departments. What sets this company apart: This organisation stands out as one of the most respected names in the legal sector globally-renowned for its unwavering commitment to excellence, integrity, and mutual respect. Employees benefit from an outstanding total rewards package that recognises both individual contributions and collective achievements through generous bonuses. Comprehensive health coverage-including group income protection and life assurance-ensures peace of mind for you and your loved ones. The company's pension plan supports long-term financial security while wellness programmes promote holistic wellbeing. Employee discounts add extra value day-to-day. What's next: If you are ready to take your career forward with an influential role that makes a real difference on a global scale, this is your moment. Apply today by clicking on the link provided; we look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 18, 2026
Full time
Global Compensation Analyst Contract: full-time, permanentSalary: £50K - £55K per annum +annual bonusHours: Mon-Fri, Location: Manchester City Centre (3 days onsite, 2 days WFH)Interview: 3 stages (1 virtual, 2 F2F) An exceptional opportunity has arisen for a Global Compensation Analyst to join a world-renowned law firm in Manchester, offering a highly competitive salary of £50K - £55K per annum. This role is perfect for someone who thrives in an environment that values respect, collaboration, and continuous improvement. As part of the Human Capital team, you will play a pivotal role in shaping compensation strategies that ensure fairness and market alignment across a global workforce. The organisation is committed to supporting your professional growth with comprehensive benefits, flexible working arrangements, and access to inclusive affinity groups that foster a sense of belonging. What you'll do: As a Global Compensation Analyst based in Manchester, you will be instrumental in ensuring that the organisation's pay practices remain fair, competitive, and compliant with evolving regulations. Your day-to-day activities will involve conducting comprehensive analyses of job roles, benchmarking salaries against market data, participating in industry surveys, and providing actionable recommendations that influence key business decisions. You will act as a trusted advisor on all matters related to staff compensation-working collaboratively with senior management and cross-functional teams. Success in this position requires not only technical proficiency but also strong interpersonal skills; you will need to communicate complex findings clearly while building positive relationships at every level of the firm. Conduct thorough job analyses for both existing and new roles to determine appropriate salary levels in line with internal guidelines and prevailing market conditions. Provide detailed compensation analysis at multiple levels-including person-to-person, job-to-job, office-to-office, and firm-to-market-to maintain equity and competitiveness across the organisation. Stay informed about available compensation surveys and market research tools, regularly reviewing their relevance for ongoing analysis and decision-making. Monitor all compensation-related regulations closely to help ensure full compliance with current policies and processes within the organisation. Participate actively in salary surveys by gathering relevant data and analysing results to assess the company's position relative to the broader market. Serve as a central point of contact for staff compensation matters, offering expert guidance under the direction of senior management. Utilise market data effectively to provide tailored compensation recommendations for individual positions across various departments. Identify comparable roles within different industries to make informed recommendations for unique or hard-to-fill positions. What you bring: To excel as a Global Compensation Analyst, you will bring proven experience from roles involving compensation administration or financial analysis within sizeable organisations. Your background should include exposure to accounting principles such as budgeting and variance analysis alongside deep familiarity with best practices in rewards management. Interpersonal sensitivity is essential; you must be able to build rapport quickly with stakeholders at all levels while communicating complex concepts clearly. A relevant academic background-preferably supported by professional certifications-will underpin your technical capabilities. Your analytical mindset enables you to navigate large volumes of data efficiently while maintaining meticulous attention to detail. Comprehensive understanding of compensation and benefits practices gained through hands-on experience within human resources or financial analysis functions. Well-developed interpersonal skills enabling you to interact professionally with individuals at all organisational levels while fostering trust and cooperation. A bachelor's degree or equivalent qualification ideally focused on human resources, finance, or a related discipline provides a solid foundation for success in this role. Certified Compensation Professional (CCP) certification is highly desirable as it demonstrates advanced expertise in compensation management methodologies. Proven experience administering compensation programmes or conducting financial analysis within large organisations enhances your ability to deliver impactful results. Strong analytical abilities allow you to interpret complex data sets accurately and translate findings into practical recommendations for leadership teams. Excellent written and verbal communication skills ensure clarity when presenting information or collaborating with colleagues across departments. What sets this company apart: This organisation stands out as one of the most respected names in the legal sector globally-renowned for its unwavering commitment to excellence, integrity, and mutual respect. Employees benefit from an outstanding total rewards package that recognises both individual contributions and collective achievements through generous bonuses. Comprehensive health coverage-including group income protection and life assurance-ensures peace of mind for you and your loved ones. The company's pension plan supports long-term financial security while wellness programmes promote holistic wellbeing. Employee discounts add extra value day-to-day. What's next: If you are ready to take your career forward with an influential role that makes a real difference on a global scale, this is your moment. Apply today by clicking on the link provided; we look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Mar 18, 2026
Full time
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here in Consett , we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing As Safety, Health & Environment Adviso r , you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 18, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here in Consett , we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing As Safety, Health & Environment Adviso r , you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Reports to: Director of Care Clinical Co-ordinator - Job Overview: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required) Act as key co-ordinator for admissions and discharges to the in-house service in line with local and national policies. Co-ordinate all appropriate procedures working with the Multi-Disciplinary Team (MDT), outside agencies, patients and their families ensuring that all plans are in place for the time of admission and discharge. Establish process and monitoring systems to improve admissions, cancellations, and discharges. Active participation in development of standards, policies and guidelines, and their subsequent audit and on-going development. Working Hours: 3 days over 7-day period, as agreed with the manager. Role Specific Duties: Clinical Co-ordinator - Admission Ensure timely and professional receipt and response to all referral enquiries. Conduct and/or Co-ordinate all appropriate preadmission assessments working with the Registered Manager, Clinical Leads, Multi-Disciplinary Team (MDT) and outside agencies within agreed timeframes. Complete costing using the agreed costing template and communicating to both referrers and internal finance team. Work closely with the clinical team and referrers to arrange admissions, ensuring plans and necessary equipment are in place, booking transport and liaising with the patient, the family and relevant professionals. This includes informing patients and families of the resident handbook and taking note of their contact numbers. Communicate with patients, their families and the person who referred this patient to ensure all parties understand admission plans, dealing with their concerns in a compassionate and effective manner. To play a proactive role on each admission, introducing themselves and their role to all patients Discharge Facilitate safe discharge by co-ordinating all appropriate procedures working in partnership with doctors, nurses, therapists, MDT and outside agencies, ensuring that all plans are in place for the time of discharge including transport arrangements. Discuss (in preparation for discharge) plans with the patient and their family ensuring that the patient and the family have an understanding of these. Liaise on and facilitate discharge planning for patients with identified continuing care and complex needs. This includes the co-ordination of continuing healthcare applications through collaborative work with the patient s clinical team. Assist with other aspects of care such as verifying that all arrangements and equipment needed are in place for nursing and home care, i.e. out-patient and therapy appointments and Community Team input. Act as a link to facilitate patients referrals in co-ordination with other health services such as physiotherapy, community nurses and/or primary care providers Other Attend admission and discharge meetings with the Registered Manager and Clinical Leads in order to discuss planned admissions and discharges, conveying this information back to the relevant teams, in co-operation with the Registered Manager Attend MDT meetings when required playing a leading role in ensuring that discharges are effectively communicated on and planned, completing all records and facilitating the completion of any relevant actions from such meetings. Liaise with the Education Department/Training Co-ordinator in order to arrange any training that staff, the patient and their families or carers may need as part of the admission or discharge process. Contribute to establish and evaluate the standards for admission and discharge activity in order to help the service measure the quality and effectiveness of the service provided. Act as a resource, advisor and role model to other colleagues in relation to the admission and discharge processes. Working with Others: Leading by Example: Personal Responsibilities: To support the collaborative work of the service, contributing to the assessment and oversight of teamwide referrals and case discussions, promoting and addressing the welfare of children and adults. To work clinically when required and be a visible member of the team. To promote healthy workplace culture and behaviours, challenging this where appropriate and recognising and rewarding good conduct. To organise work effectively and utilise digital platforms, alongside ensuring those in each clinical area have opportunities for face-to-face contact and discussions. To look for opportunities to hear the voices of the patients and the families and/or advocates accessing our services and enable co-production. Ensure accurate and contemporaneous notes and records of all contacts are recorded within the electronic notes system. Maintain professional membership and registration of the relevant professional body relating to your practice. Identify personal learning and development needs and attend appropriate internal and/or external training as identified in personal development plan and take proactive advantage of the professional support offered by British Home to meet the demands of working within this challenging field. General Be responsible for the safe use of equipment used in carrying out physiotherapy duties and report any hazards or defects for repair through the appropriate channels To be familiar with the different streams of funding and be able navigate the Continuing healthcare framework. Maintain good relationships with other multi-professional visiting the home Experience of working with a range of partner organisations. Knowledge of the enabling approach to support people to meet their full potential Evidence of continuous professional development To comply with all statutory requirement and legislation i.e. Health & Safety, COSHH, Moving and Handling, Fire Safety, Environmental Health etc This job description is not exhaustive and you may be required to undertake other duties commensurate with your position at the request of the Director of Care or person in charge of the home. It is a condition of employment that this post is subject to a satisfactory Enhanced Disclosure and Barring check. Values-Based Personal Qualities Specific Requirement Individual Involve residents, families, external agencies and colleagues Speak up when things go wrong Rehabilitation Understand person-centred care and can demonstrate treating people as individuals and respecting choices Promoting independence and encouraging appropriate risk taking Integrity , Diversity, Openness and Honesty Ensuring no one is discriminated or excluded Understand human rights and Impact on care delivery Facilitating people to speak up about concerns and acting upon them Talent & Energy Striving for quality in everything we do recognising and understanding what quality in care means for people using this service Being accepting on criticism and focusing on improving Being open to new opportunities for learning and identifying the limits of skill and knowledge Heart of their Care Treating people with kindness Understanding the importance of empathy in all areas of employment Understanding the values of others and always providing a caring service Highest Standards Focus on how thing could be done better and sharing ideas Understanding wellbeing and what is important to people using this service Improving outcomes for people Ensuring appropriate services are provided for people using the services
Mar 18, 2026
Full time
Reports to: Director of Care Clinical Co-ordinator - Job Overview: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required) Act as key co-ordinator for admissions and discharges to the in-house service in line with local and national policies. Co-ordinate all appropriate procedures working with the Multi-Disciplinary Team (MDT), outside agencies, patients and their families ensuring that all plans are in place for the time of admission and discharge. Establish process and monitoring systems to improve admissions, cancellations, and discharges. Active participation in development of standards, policies and guidelines, and their subsequent audit and on-going development. Working Hours: 3 days over 7-day period, as agreed with the manager. Role Specific Duties: Clinical Co-ordinator - Admission Ensure timely and professional receipt and response to all referral enquiries. Conduct and/or Co-ordinate all appropriate preadmission assessments working with the Registered Manager, Clinical Leads, Multi-Disciplinary Team (MDT) and outside agencies within agreed timeframes. Complete costing using the agreed costing template and communicating to both referrers and internal finance team. Work closely with the clinical team and referrers to arrange admissions, ensuring plans and necessary equipment are in place, booking transport and liaising with the patient, the family and relevant professionals. This includes informing patients and families of the resident handbook and taking note of their contact numbers. Communicate with patients, their families and the person who referred this patient to ensure all parties understand admission plans, dealing with their concerns in a compassionate and effective manner. To play a proactive role on each admission, introducing themselves and their role to all patients Discharge Facilitate safe discharge by co-ordinating all appropriate procedures working in partnership with doctors, nurses, therapists, MDT and outside agencies, ensuring that all plans are in place for the time of discharge including transport arrangements. Discuss (in preparation for discharge) plans with the patient and their family ensuring that the patient and the family have an understanding of these. Liaise on and facilitate discharge planning for patients with identified continuing care and complex needs. This includes the co-ordination of continuing healthcare applications through collaborative work with the patient s clinical team. Assist with other aspects of care such as verifying that all arrangements and equipment needed are in place for nursing and home care, i.e. out-patient and therapy appointments and Community Team input. Act as a link to facilitate patients referrals in co-ordination with other health services such as physiotherapy, community nurses and/or primary care providers Other Attend admission and discharge meetings with the Registered Manager and Clinical Leads in order to discuss planned admissions and discharges, conveying this information back to the relevant teams, in co-operation with the Registered Manager Attend MDT meetings when required playing a leading role in ensuring that discharges are effectively communicated on and planned, completing all records and facilitating the completion of any relevant actions from such meetings. Liaise with the Education Department/Training Co-ordinator in order to arrange any training that staff, the patient and their families or carers may need as part of the admission or discharge process. Contribute to establish and evaluate the standards for admission and discharge activity in order to help the service measure the quality and effectiveness of the service provided. Act as a resource, advisor and role model to other colleagues in relation to the admission and discharge processes. Working with Others: Leading by Example: Personal Responsibilities: To support the collaborative work of the service, contributing to the assessment and oversight of teamwide referrals and case discussions, promoting and addressing the welfare of children and adults. To work clinically when required and be a visible member of the team. To promote healthy workplace culture and behaviours, challenging this where appropriate and recognising and rewarding good conduct. To organise work effectively and utilise digital platforms, alongside ensuring those in each clinical area have opportunities for face-to-face contact and discussions. To look for opportunities to hear the voices of the patients and the families and/or advocates accessing our services and enable co-production. Ensure accurate and contemporaneous notes and records of all contacts are recorded within the electronic notes system. Maintain professional membership and registration of the relevant professional body relating to your practice. Identify personal learning and development needs and attend appropriate internal and/or external training as identified in personal development plan and take proactive advantage of the professional support offered by British Home to meet the demands of working within this challenging field. General Be responsible for the safe use of equipment used in carrying out physiotherapy duties and report any hazards or defects for repair through the appropriate channels To be familiar with the different streams of funding and be able navigate the Continuing healthcare framework. Maintain good relationships with other multi-professional visiting the home Experience of working with a range of partner organisations. Knowledge of the enabling approach to support people to meet their full potential Evidence of continuous professional development To comply with all statutory requirement and legislation i.e. Health & Safety, COSHH, Moving and Handling, Fire Safety, Environmental Health etc This job description is not exhaustive and you may be required to undertake other duties commensurate with your position at the request of the Director of Care or person in charge of the home. It is a condition of employment that this post is subject to a satisfactory Enhanced Disclosure and Barring check. Values-Based Personal Qualities Specific Requirement Individual Involve residents, families, external agencies and colleagues Speak up when things go wrong Rehabilitation Understand person-centred care and can demonstrate treating people as individuals and respecting choices Promoting independence and encouraging appropriate risk taking Integrity , Diversity, Openness and Honesty Ensuring no one is discriminated or excluded Understand human rights and Impact on care delivery Facilitating people to speak up about concerns and acting upon them Talent & Energy Striving for quality in everything we do recognising and understanding what quality in care means for people using this service Being accepting on criticism and focusing on improving Being open to new opportunities for learning and identifying the limits of skill and knowledge Heart of their Care Treating people with kindness Understanding the importance of empathy in all areas of employment Understanding the values of others and always providing a caring service Highest Standards Focus on how thing could be done better and sharing ideas Understanding wellbeing and what is important to people using this service Improving outcomes for people Ensuring appropriate services are provided for people using the services
