1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Racing Welfare is the charity that looks after all horse racing s people, other than jockeys, from the beginnings of their careers through and beyond into retirement. As Digital Marketing Manager, you will be a key member of Racing Welfare s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry. This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications. What you ll do • Lead the planning, delivery and evaluation of Racing Welfare s digital marketing and communications activity across owned digital channels. • Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare s digital communications. • Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment. • Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments. • Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva. • Manage and develop Racing Welfare s websites and digital platforms. • Support awareness campaigns and fundraising activity through well planned, effective digital communications. • Use insight and performance data to analysis and improve engagement over time. • Attend welfare, fundraising and industry events where required, to capture content for digital channels. What you ll bring • Proven experience delivering high quality digital marketing and communications activity across multiple platforms. • Strong creative and design capability, with experience producing marketing materials and publications. • Excellent written and verbal communication skills, with strong copywriting ability and attention to detail. • Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation. • Strong knowledge of digital analytics, reporting and performance measurement. • Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities. • Experience of line managing and/or supporting an assistant team member. • Confidence using Adobe Creative Cloud, ideally including InDesign and Canva. • Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare. Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive. This is an office-based role located in Newmarket, with some travel within the UK required. The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date. Salary: £38,000 to £41,500 DOE You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive. We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates. Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance. This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974. Racing Welfare s Safeguarding Statement of Intent can be found on our website. Racing Welfare is an equal opportunities employer.
Jan 12, 2026
Full time
Racing Welfare is the charity that looks after all horse racing s people, other than jockeys, from the beginnings of their careers through and beyond into retirement. As Digital Marketing Manager, you will be a key member of Racing Welfare s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry. This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications. What you ll do • Lead the planning, delivery and evaluation of Racing Welfare s digital marketing and communications activity across owned digital channels. • Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare s digital communications. • Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment. • Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments. • Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva. • Manage and develop Racing Welfare s websites and digital platforms. • Support awareness campaigns and fundraising activity through well planned, effective digital communications. • Use insight and performance data to analysis and improve engagement over time. • Attend welfare, fundraising and industry events where required, to capture content for digital channels. What you ll bring • Proven experience delivering high quality digital marketing and communications activity across multiple platforms. • Strong creative and design capability, with experience producing marketing materials and publications. • Excellent written and verbal communication skills, with strong copywriting ability and attention to detail. • Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation. • Strong knowledge of digital analytics, reporting and performance measurement. • Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities. • Experience of line managing and/or supporting an assistant team member. • Confidence using Adobe Creative Cloud, ideally including InDesign and Canva. • Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare. Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive. This is an office-based role located in Newmarket, with some travel within the UK required. The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date. Salary: £38,000 to £41,500 DOE You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive. We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates. Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance. This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974. Racing Welfare s Safeguarding Statement of Intent can be found on our website. Racing Welfare is an equal opportunities employer.
Tax Disputes and Resolutions Assistant Manager Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . Are you looking to make an impact in Tax Investigations? Are you looking to grow our business as if it was your own? And are you looking for open, engaged and collaborative teams? Then apply to the role today! What You'll Do: Working with the Tax Dispute Resolution (TDR) team of experienced HMRC dispute resolution specialists to manage HMRC investigations under COP 9, COP 8, Cross Tax enquiries, NMW enquiries and various technical disputes. Work with Partners, Directors and the wider tax team to ensure the smooth running of HMRC investigations or disclosures. Take a proactive role in the preparation of investigation and disclosure reports, including all computational aspects of the report, for submission to HMRC FIS, working directly to senior team members. In certain circumstances you will deal directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales, including attendance at meetings with HMRC in person or online. Support senior staff in the negotiation of settlements with HMRC. Assist with the billing and collection in respect of each client in their portfolio. Draft and have input into media posts and blogs. Commence the process of building a network of professional and business contacts, with a view towards winning new work opportunities for the team Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. What You'll Bring: ACA/ATT/CTA qualified (or HMRC / overseas equivalent), or relevant work experience. Report writing and tax computational experience is preferred. Knowledge of Microsoft Office, especially Word and Excel is preferred. At least 5 years' experience of tax enquiries, investigations and voluntary disclosures to HMRC. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!
Jan 12, 2026
Full time
Tax Disputes and Resolutions Assistant Manager Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . Are you looking to make an impact in Tax Investigations? Are you looking to grow our business as if it was your own? And are you looking for open, engaged and collaborative teams? Then apply to the role today! What You'll Do: Working with the Tax Dispute Resolution (TDR) team of experienced HMRC dispute resolution specialists to manage HMRC investigations under COP 9, COP 8, Cross Tax enquiries, NMW enquiries and various technical disputes. Work with Partners, Directors and the wider tax team to ensure the smooth running of HMRC investigations or disclosures. Take a proactive role in the preparation of investigation and disclosure reports, including all computational aspects of the report, for submission to HMRC FIS, working directly to senior team members. In certain circumstances you will deal directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales, including attendance at meetings with HMRC in person or online. Support senior staff in the negotiation of settlements with HMRC. Assist with the billing and collection in respect of each client in their portfolio. Draft and have input into media posts and blogs. Commence the process of building a network of professional and business contacts, with a view towards winning new work opportunities for the team Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. What You'll Bring: ACA/ATT/CTA qualified (or HMRC / overseas equivalent), or relevant work experience. Report writing and tax computational experience is preferred. Knowledge of Microsoft Office, especially Word and Excel is preferred. At least 5 years' experience of tax enquiries, investigations and voluntary disclosures to HMRC. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!
Salary : £38,000 per year Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Head of Marketing and Communications HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the workable link on our careers website. Your covering letter should outline: Your motivations for applying to this role and what about our mission resonates with you How this role fits into your career plans Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 26th January Second-round interview w/c 2nd February Candidates will be asked to prepare a presentation (10-12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task. Final interview with the CEO ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44's visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people. The role will lead and manage communications across Mission 44's brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives. The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44's mission globally. ROLES AND RESPONSIBILITIES BRAND & FUNDRAISING COMMUNICATIONS (70%) Manage communications across Mission 44's portfolio of brand and corporate partners, serving as the primary contact. Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact. Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives. Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments. Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44's impact. MEDIA RELATIONS (20%) Account manage the day-to-day relationship with Mission 44's media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives. Build and maintain strong relationships with journalists and key media contacts where necessary. Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team. Support crisis communications and reputational risk management as required. Work closely with the founder's brand and communications team on joint high-profile press moments. TALENT ENGAGEMENT (10%) Support talent engagement including strategy development, recruitment and ongoing engagement. Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships. Support key moments where talent can meaningfully amplify Mission 44's mission and impact. Monitor, evaluate and report on talent engagement activity to inform future strategy. ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Experience in the non-profit, social impact, or corporate social responsibility sectors. Proven experience working across communication channels (owned, earned, paid, and shared). Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives. Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences. Ability to build and maintain trusted, long-term relationships with corporate partners and media. Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously. Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies. Confident engaging with high-profile partners, media, and talent - adapting to different situations DESIRABLE Experience working with global or high-profile brands. Experience working with high-profile talent Experience supporting crisis communications and reputational risk management. Background in event communications, stakeholder engagement, or collaborative campaign delivery. PERSONAL QUALITIES Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world Strategic thinker with creative storytelling and problem-solving skills Highly organised and proactive in managing complex projects Collaborative, able to work effectively across teams and with stakeholders Solutions-oriented, with the confidence to propose bold ideas Committed to embedding equity, diversity, and inclusion in all work Resilient with demonstrated ability to work in a fast-paced environment.
Jan 12, 2026
Full time
Salary : £38,000 per year Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Head of Marketing and Communications HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the workable link on our careers website. Your covering letter should outline: Your motivations for applying to this role and what about our mission resonates with you How this role fits into your career plans Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 26th January Second-round interview w/c 2nd February Candidates will be asked to prepare a presentation (10-12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task. Final interview with the CEO ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44's visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people. The role will lead and manage communications across Mission 44's brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives. The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44's mission globally. ROLES AND RESPONSIBILITIES BRAND & FUNDRAISING COMMUNICATIONS (70%) Manage communications across Mission 44's portfolio of brand and corporate partners, serving as the primary contact. Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact. Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives. Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments. Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44's impact. MEDIA RELATIONS (20%) Account manage the day-to-day relationship with Mission 44's media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives. Build and maintain strong relationships with journalists and key media contacts where necessary. Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team. Support crisis communications and reputational risk management as required. Work closely with the founder's brand and communications team on joint high-profile press moments. TALENT ENGAGEMENT (10%) Support talent engagement including strategy development, recruitment and ongoing engagement. Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships. Support key moments where talent can meaningfully amplify Mission 44's mission and impact. Monitor, evaluate and report on talent engagement activity to inform future strategy. ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Experience in the non-profit, social impact, or corporate social responsibility sectors. Proven experience working across communication channels (owned, earned, paid, and shared). Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives. Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences. Ability to build and maintain trusted, long-term relationships with corporate partners and media. Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously. Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies. Confident engaging with high-profile partners, media, and talent - adapting to different situations DESIRABLE Experience working with global or high-profile brands. Experience working with high-profile talent Experience supporting crisis communications and reputational risk management. Background in event communications, stakeholder engagement, or collaborative campaign delivery. PERSONAL QUALITIES Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world Strategic thinker with creative storytelling and problem-solving skills Highly organised and proactive in managing complex projects Collaborative, able to work effectively across teams and with stakeholders Solutions-oriented, with the confidence to propose bold ideas Committed to embedding equity, diversity, and inclusion in all work Resilient with demonstrated ability to work in a fast-paced environment.
About the Role Shape a vibrant student life that inspires, engages, and creates unforgettable experiences! As a Student Experience Officer you will have a varied and fun working life, striving to ensure the best student experience for all walks of College life. From Freshers' events to organising a variety of student trips you will have a direct impact on what makes College a great place to study. Whilst a focus on Student Enrichment is vital, the officer will also oversee the promotion of the Student voice, supporting Class representatives to advocate for their area, and work closely with the Students' Union to ensure students needs are met. You will be working with staff and students from all over the College to maintain our reputation as a fun and inclusive place to be. Key role details: Salary: £10,802 Hours per week: 21 Holiday payment: £1,457 Term time only working: 40 weeks per year Working pattern: Monday to Thursday 10am - 2.15pm & Friday 10am - 2pm Benefits Generous Annual Leave - 24 days FTE per annum, +5 additional days after 5 years Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. First Line Manager Development Programme and strong internal progression-1 in 3 roles are filled internally Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews Competitive Pension Scheme - 18% employer contribution Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery. Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College, free eye tests and glasses vouchers, flexible support for medical appointments and return-to-work support Culture and Recognition - Being part of Community Days, an Annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net zero by 2030 About You You will be an energetic and driven individual who will bring an innovative approach to student enrichment and the promotion of the student voice. An understanding of current youth trends, use of social media and how to engage young adults is essential, whilst some marketing and promotion skills would be beneficial to the role. You will have excellent interpersonal skills and be confident working with young people, providing them with opportunities, guidance and the support they need to succeed. Previous experience in the delivery of skills workshops or extra-curricular clubs and workshops is desirable. How to Apply Just click apply and complete our short application form. We will save your progress as you go, review all applications and get back to all candidates after the closing date. If you are interested in an informal chat about the role, or have any queries, please email us on About Us Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self declaration, Enhanced DBS check and obtaining sufficient referencing. It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process. Commitment to Equality, Diversity and Inclusion East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability. Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application. We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break. We do not engage with agencies for permanent staff and have an in-house recruitment team.
Jan 12, 2026
Full time
About the Role Shape a vibrant student life that inspires, engages, and creates unforgettable experiences! As a Student Experience Officer you will have a varied and fun working life, striving to ensure the best student experience for all walks of College life. From Freshers' events to organising a variety of student trips you will have a direct impact on what makes College a great place to study. Whilst a focus on Student Enrichment is vital, the officer will also oversee the promotion of the Student voice, supporting Class representatives to advocate for their area, and work closely with the Students' Union to ensure students needs are met. You will be working with staff and students from all over the College to maintain our reputation as a fun and inclusive place to be. Key role details: Salary: £10,802 Hours per week: 21 Holiday payment: £1,457 Term time only working: 40 weeks per year Working pattern: Monday to Thursday 10am - 2.15pm & Friday 10am - 2pm Benefits Generous Annual Leave - 24 days FTE per annum, +5 additional days after 5 years Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. First Line Manager Development Programme and strong internal progression-1 in 3 roles are filled internally Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews Competitive Pension Scheme - 18% employer contribution Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery. Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College, free eye tests and glasses vouchers, flexible support for medical appointments and return-to-work support Culture and Recognition - Being part of Community Days, an Annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net zero by 2030 About You You will be an energetic and driven individual who will bring an innovative approach to student enrichment and the promotion of the student voice. An understanding of current youth trends, use of social media and how to engage young adults is essential, whilst some marketing and promotion skills would be beneficial to the role. You will have excellent interpersonal skills and be confident working with young people, providing them with opportunities, guidance and the support they need to succeed. Previous experience in the delivery of skills workshops or extra-curricular clubs and workshops is desirable. How to Apply Just click apply and complete our short application form. We will save your progress as you go, review all applications and get back to all candidates after the closing date. If you are interested in an informal chat about the role, or have any queries, please email us on About Us Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self declaration, Enhanced DBS check and obtaining sufficient referencing. It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process. Commitment to Equality, Diversity and Inclusion East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability. Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application. We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break. We do not engage with agencies for permanent staff and have an in-house recruitment team.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Events Manager Salary: 35,000 per year + performance bonuses ( 1,000- 2,000 per month achievable) Contract: Full-time Work Style: On-site / Hybrid Availability: Evenings required Company Overview A premium entertainment and nightlife venue in Central London, combining high-performance gaming, cinema-style experiences, cocktails, food, and a vibrant social atmosphere. The venue hosts weekly themed events, tournaments, private bookings, and curated social experiences. Our mission is to build one of London's most exciting modern entertainment spaces - a destination where guests come for the experience, stay for the atmosphere, and return for the community. Role Purpose To lead the venue's event culture, guest experience, and online presence. This role is approximately 70% events & guest engagement and 30% social media content creation . You will be the face of events on-site and online - hosting nights with energy, driving attendance, and producing engaging short-form content that grows brand awareness and community loyalty. Key Responsibilities 1. Events & Guest Engagement Plan, promote, and host weekly themed events Build RSVP lists and actively attract guests Confidently host evenings and create a fun, inclusive atmosphere Collaborate with influencers, creators, and local communities Manage guest flow during busy periods and understand crowd dynamics Build strong relationships with regular guests Support private and corporate bookings (commission available) 2. Social Media (TikTok & Instagram) Capture live venue content: guest reactions, gameplay, atmosphere, food, drinks Post daily Instagram Stories and manage highlights Track trends and create content optimised for reach and engagement Write captions, hashtags, and manage posting schedules Collaborate with a videographer on planned shoots and campaigns 3. Online Communication & Community Management Respond promptly to Instagram and TikTok DMs Engage with comments and community messages Respond to Google Reviews to support positive brand perception Assist with inbound event and booking enquiries 4. Brand Growth & Strategy Create FOMO-driven nightlife and event marketing Grow social media channels consistently and authentically Contribute ideas for viral content and campaigns Help shape the brand's tone, voice, and personality Requirements Essential: 2-3 years' experience in hospitality (bars, restaurants, nightlife, entertainment venues) Proven experience planning or running events Strong TikTok and Instagram Reels content creation skills Ability to film and edit short-form video (CapCut or similar tools) Confident, charismatic, and comfortable on camera Strong understanding of hospitality operations and guest experience Able to work evenings and event nights reliably Compensation & Benefits Performance-based bonuses: Event performance bonus Social growth bonus Viral content bonus Free meal and drink during shifts Staff discounts Opportunity to grow with a fast-expanding entertainment brand
Jan 12, 2026
Full time
Events Manager Salary: 35,000 per year + performance bonuses ( 1,000- 2,000 per month achievable) Contract: Full-time Work Style: On-site / Hybrid Availability: Evenings required Company Overview A premium entertainment and nightlife venue in Central London, combining high-performance gaming, cinema-style experiences, cocktails, food, and a vibrant social atmosphere. The venue hosts weekly themed events, tournaments, private bookings, and curated social experiences. Our mission is to build one of London's most exciting modern entertainment spaces - a destination where guests come for the experience, stay for the atmosphere, and return for the community. Role Purpose To lead the venue's event culture, guest experience, and online presence. This role is approximately 70% events & guest engagement and 30% social media content creation . You will be the face of events on-site and online - hosting nights with energy, driving attendance, and producing engaging short-form content that grows brand awareness and community loyalty. Key Responsibilities 1. Events & Guest Engagement Plan, promote, and host weekly themed events Build RSVP lists and actively attract guests Confidently host evenings and create a fun, inclusive atmosphere Collaborate with influencers, creators, and local communities Manage guest flow during busy periods and understand crowd dynamics Build strong relationships with regular guests Support private and corporate bookings (commission available) 2. Social Media (TikTok & Instagram) Capture live venue content: guest reactions, gameplay, atmosphere, food, drinks Post daily Instagram Stories and manage highlights Track trends and create content optimised for reach and engagement Write captions, hashtags, and manage posting schedules Collaborate with a videographer on planned shoots and campaigns 3. Online Communication & Community Management Respond promptly to Instagram and TikTok DMs Engage with comments and community messages Respond to Google Reviews to support positive brand perception Assist with inbound event and booking enquiries 4. Brand Growth & Strategy Create FOMO-driven nightlife and event marketing Grow social media channels consistently and authentically Contribute ideas for viral content and campaigns Help shape the brand's tone, voice, and personality Requirements Essential: 2-3 years' experience in hospitality (bars, restaurants, nightlife, entertainment venues) Proven experience planning or running events Strong TikTok and Instagram Reels content creation skills Ability to film and edit short-form video (CapCut or similar tools) Confident, charismatic, and comfortable on camera Strong understanding of hospitality operations and guest experience Able to work evenings and event nights reliably Compensation & Benefits Performance-based bonuses: Event performance bonus Social growth bonus Viral content bonus Free meal and drink during shifts Staff discounts Opportunity to grow with a fast-expanding entertainment brand
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Jan 12, 2026
Full time
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Digital Marketing Manager - B2B Events and Marketing Services Central London Office (Hybrid - 2 days in office) Salary up to £40,000 + Bonus + Benefits Are you a hands-on digital marketer with strong PPC, SEO and optimisation skills, looking for the next step in your marketing career? Do you thrive on experimentation, problem-solving, and advancing digital performance? Ever thought about working in a b2b events business? I'm working with a London based growing events and content business looking for a Digital Marketing Manager to take ownership of cross-channel performance, drive digital transformation, and elevate digital marketing across a portfolio of global B2B events. This role is ideal for a digital marketer currently working in a (b2b) digital or performance marketing agency or b2b event business , ready to step up into a role with more responsibility, ownership and impact. You'll get to work across multiple industries, mentor a Digital Marketing Executive, and have the freedom to test, learn and innovate every day. What You'll Be Doing Taking full ownership of PPC performance across Google, Meta and LinkedIn, improving ROAS and testing new formats. Leading SEO execution: technical improvements, audits, content optimisation and ranking performance. Improving website optimisation and UX across multiple event sites (WordPress/Elementor/ACF). Enhancing cross-channel performance through CRO, landing page optimisation and data-driven targeting. Driving digital transformation projects and embedding new tech, tools and AI workflows. Mentoring a Digital Marketing Exec, guiding campaign setup, QA, and best practice. Reporting on campaign and website performance. What We're Looking For 2-3 years' experience in b2b Digital Marketing - PPC, SEO, CRO and performance marketing (agency or b2b events experience strongly preferred). Confident with GA4, SEMRush, WordPress and ad platform optimisation. A proactive problem-solver who enjoys fixing things, testing ideas and driving improvement. Creative mindset - ability to produce or repurpose content; design/video skills are a bonus , not essential. Strong organisational and project management skills with excellent attention to detail. Comfortable mentoring junior marketers and standardising processes. Why This Role? Work across multiple industries with huge variety in campaigns and audiences. True ownership of digital performance and transformation initiatives. Hybrid working, health insurance, and international travel opportunities. Friendly, collaborative team, with lots of great socials. If you're looking for a step up where you can own performance, innovate boldly and make a visible impact, I'd love to chat. Contact Helen Yarrow at Jackson Barnes Recruitment for more information on this Digital Marketing Manager position or apply via the link. About Jackson Barnes Recruitment: Jackson Barnes Recruitment delivers international recruitment solutions across events, media, and publishing. We recruit for roles from Graduate to MD level, including Delegate Sales, Sponsorship Sales, Conference Production, Event Marketing, and Event Management.
Jan 12, 2026
Full time
Digital Marketing Manager - B2B Events and Marketing Services Central London Office (Hybrid - 2 days in office) Salary up to £40,000 + Bonus + Benefits Are you a hands-on digital marketer with strong PPC, SEO and optimisation skills, looking for the next step in your marketing career? Do you thrive on experimentation, problem-solving, and advancing digital performance? Ever thought about working in a b2b events business? I'm working with a London based growing events and content business looking for a Digital Marketing Manager to take ownership of cross-channel performance, drive digital transformation, and elevate digital marketing across a portfolio of global B2B events. This role is ideal for a digital marketer currently working in a (b2b) digital or performance marketing agency or b2b event business , ready to step up into a role with more responsibility, ownership and impact. You'll get to work across multiple industries, mentor a Digital Marketing Executive, and have the freedom to test, learn and innovate every day. What You'll Be Doing Taking full ownership of PPC performance across Google, Meta and LinkedIn, improving ROAS and testing new formats. Leading SEO execution: technical improvements, audits, content optimisation and ranking performance. Improving website optimisation and UX across multiple event sites (WordPress/Elementor/ACF). Enhancing cross-channel performance through CRO, landing page optimisation and data-driven targeting. Driving digital transformation projects and embedding new tech, tools and AI workflows. Mentoring a Digital Marketing Exec, guiding campaign setup, QA, and best practice. Reporting on campaign and website performance. What We're Looking For 2-3 years' experience in b2b Digital Marketing - PPC, SEO, CRO and performance marketing (agency or b2b events experience strongly preferred). Confident with GA4, SEMRush, WordPress and ad platform optimisation. A proactive problem-solver who enjoys fixing things, testing ideas and driving improvement. Creative mindset - ability to produce or repurpose content; design/video skills are a bonus , not essential. Strong organisational and project management skills with excellent attention to detail. Comfortable mentoring junior marketers and standardising processes. Why This Role? Work across multiple industries with huge variety in campaigns and audiences. True ownership of digital performance and transformation initiatives. Hybrid working, health insurance, and international travel opportunities. Friendly, collaborative team, with lots of great socials. If you're looking for a step up where you can own performance, innovate boldly and make a visible impact, I'd love to chat. Contact Helen Yarrow at Jackson Barnes Recruitment for more information on this Digital Marketing Manager position or apply via the link. About Jackson Barnes Recruitment: Jackson Barnes Recruitment delivers international recruitment solutions across events, media, and publishing. We recruit for roles from Graduate to MD level, including Delegate Sales, Sponsorship Sales, Conference Production, Event Marketing, and Event Management.
A global banking and financial services organization is seeking a Senior Marketing & Events Manager in London. This role involves designing international events, creating multi-channel marketing campaigns, and engaging with a variety of stakeholders to enhance client experiences. The successful candidate will have extensive experience in financial services marketing, particularly with Ultra High Net Worth clients, and will excel in relationship management and event execution. Competitive salary and benefits offered.
Jan 12, 2026
Full time
A global banking and financial services organization is seeking a Senior Marketing & Events Manager in London. This role involves designing international events, creating multi-channel marketing campaigns, and engaging with a variety of stakeholders to enhance client experiences. The successful candidate will have extensive experience in financial services marketing, particularly with Ultra High Net Worth clients, and will excel in relationship management and event execution. Competitive salary and benefits offered.
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. We are expanding our world class product marketing team and looking for a high impact Senior Product Marketing Managers to help drive adoption and shape the markets for Treasury Management, Wallets, and Tokenization solutions. These are strategic hires: true change makers who bring creativity, leadership, and a drive to deliver results. The OpportunityWe are looking for industry storytellers, inspiring leaders, and hands on technical product marketers who are passionate about the role cryptocurrency and digital assets play in global financial markets. As part of the Fireblocks product marketing leadership team, you will define positioning, lead go to market strategy, and collaborate cross functionally to demonstrate the value of Fireblocks' solutions, platform and network. This is an opportunity to make a significant impact by helping the largest enterprises, banks, and Web3 innovators build secure, scalable digital asset businesses. What You'll Do Drive Go-to-Market Strategy: Define and execute precision GTM strategies for new and existing solutions, driving pipeline growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and use cases. Create Best in Class Content: Produce solution briefs, case studies, presentations, videos, and whitepapers that elevate awareness and educate the market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus on fintech, SaaS, cybersecurity, or blockchain industries. Industry Storytelling: Exceptional ability to simplify and elevate messaging for complex platforms within a highly dynamic ecosystem. Leadership: Experience building and leading teams, with a strong hands on approach and willingness to roll up your sleeves. Market Expertise: Understanding of blockchain solutions, digital asset custody, treasury management, tokenization, and the evolving buyer ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross Functional Influence: Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development: Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset: Ability to define success metrics and translate data into actionable insights. Passion for Blockchain: A deep interest in cryptocurrency, digital assets, and the blockchains powering global financial transformation. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Jan 12, 2026
Full time
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. We are expanding our world class product marketing team and looking for a high impact Senior Product Marketing Managers to help drive adoption and shape the markets for Treasury Management, Wallets, and Tokenization solutions. These are strategic hires: true change makers who bring creativity, leadership, and a drive to deliver results. The OpportunityWe are looking for industry storytellers, inspiring leaders, and hands on technical product marketers who are passionate about the role cryptocurrency and digital assets play in global financial markets. As part of the Fireblocks product marketing leadership team, you will define positioning, lead go to market strategy, and collaborate cross functionally to demonstrate the value of Fireblocks' solutions, platform and network. This is an opportunity to make a significant impact by helping the largest enterprises, banks, and Web3 innovators build secure, scalable digital asset businesses. What You'll Do Drive Go-to-Market Strategy: Define and execute precision GTM strategies for new and existing solutions, driving pipeline growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and use cases. Create Best in Class Content: Produce solution briefs, case studies, presentations, videos, and whitepapers that elevate awareness and educate the market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus on fintech, SaaS, cybersecurity, or blockchain industries. Industry Storytelling: Exceptional ability to simplify and elevate messaging for complex platforms within a highly dynamic ecosystem. Leadership: Experience building and leading teams, with a strong hands on approach and willingness to roll up your sleeves. Market Expertise: Understanding of blockchain solutions, digital asset custody, treasury management, tokenization, and the evolving buyer ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross Functional Influence: Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development: Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset: Ability to define success metrics and translate data into actionable insights. Passion for Blockchain: A deep interest in cryptocurrency, digital assets, and the blockchains powering global financial transformation. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management; the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realisation across their organisations. We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of some of our biggest and most exciting Enterprise clients, managing the full customer renewal life cycle. This role is perfect for someone who thrives on building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. You'll be the trusted advisor to senior executives and board level contacts, acting as the voice of the customer internally while championing our solutions externally, while embedding surprise and delight throughout the customer journey. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue driving engine that delivers measurable business outcomes for our Enterprise customers. Main Responsibilities Own and manage a portfolio of Enterprise accounts, serving as the key contact for the client, and acting as a trusted advisor to c suite executives and board level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check ins, and delivering a consistently high quality customer experience while embedding surprise and delight throughout the customer journey Act as a growth partner by uncovering expansion opportunities through deep account knowledge and usage insights, generating high quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Conduct strategic account mapping and portfolio prioritisation to identify expansion pathways and relationship gaps, working in lockstep with Sales and Growth teams to develop coordinated account strategies that maximise customer lifetime value Maintain deep client knowledge and strategic alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Act as the voice of the customer internally, sharing insights with Product and Go To Market teams to influence roadmap priorities, while collaborating with Marketing to develop customer success stories and knowledge centre content Required Skills and Experience Customer Success Experience Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing Enterprise accounts (£70K+ ARR) and achieving high retention rates (90%+ GRR) Proven Renewal Experience Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders SaaS and Technical Understanding Strong understanding of SaaS business models and customer success metrics including GRR, P Incs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship building and communication skills, with ability to influence and build trust with senior executives Proactive and self motivated with excellent time management to manage multiple accounts simultaneously Customer centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross functionally with Sales, Product, Support, and Marketing team Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program Eyecare and Flu Jab vouchers
Jan 12, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management; the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realisation across their organisations. We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of some of our biggest and most exciting Enterprise clients, managing the full customer renewal life cycle. This role is perfect for someone who thrives on building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. You'll be the trusted advisor to senior executives and board level contacts, acting as the voice of the customer internally while championing our solutions externally, while embedding surprise and delight throughout the customer journey. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue driving engine that delivers measurable business outcomes for our Enterprise customers. Main Responsibilities Own and manage a portfolio of Enterprise accounts, serving as the key contact for the client, and acting as a trusted advisor to c suite executives and board level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check ins, and delivering a consistently high quality customer experience while embedding surprise and delight throughout the customer journey Act as a growth partner by uncovering expansion opportunities through deep account knowledge and usage insights, generating high quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Conduct strategic account mapping and portfolio prioritisation to identify expansion pathways and relationship gaps, working in lockstep with Sales and Growth teams to develop coordinated account strategies that maximise customer lifetime value Maintain deep client knowledge and strategic alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Act as the voice of the customer internally, sharing insights with Product and Go To Market teams to influence roadmap priorities, while collaborating with Marketing to develop customer success stories and knowledge centre content Required Skills and Experience Customer Success Experience Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing Enterprise accounts (£70K+ ARR) and achieving high retention rates (90%+ GRR) Proven Renewal Experience Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders SaaS and Technical Understanding Strong understanding of SaaS business models and customer success metrics including GRR, P Incs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship building and communication skills, with ability to influence and build trust with senior executives Proactive and self motivated with excellent time management to manage multiple accounts simultaneously Customer centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross functionally with Sales, Product, Support, and Marketing team Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program Eyecare and Flu Jab vouchers
Assistant General Manager - UK's Leading Gym Brand Up to £30k + bonus Central London We are recruiting for this fitness job in Central London for an Assistant General Manager for a global operator in the health and fitness industry. This fitness job will be working for a company that are growing quickly and provide fantastic opportunities for success, growth and development. There is a huge amount of skill and talent in this business and you will learn and be developed every day and really drive your career in fitness. A little bit about what you'll be doing The role of an Assistant General Manager for this brand and within this sector is an outstanding opportunity to develop your skills further and train and manage a team to success. You will be member facing, engaging and creating a sense of community within your club! Supporting the General Manager and rest of the Personal Training team driving activity and developing plans to be successful. This role is perfect for someone who is passionate about fitness and creating that sense of community within their club! You must have a genuine passion for sales and be able to support new members in their journeys, creating a great atmosphere and club culture for both team members and members to achieve their fitness goals! Driving sales and marketing activities and developing plans to be successful, whether this means taking a lead on the clubs social media and interactive content or getting out and about involved in the local community planning events, outreach, and local networking. Delivering exceptional customer service looking after your existing members and working towards smashing your target bringing new members into the club achieving business KPIs. You will be able to lead sales yourself and have a proactive attitude and a hands-on approach. Who we are looking for Experience in management within the fitness industry (e.g., Assistant General Manager, Fitness Manager, Deputy/Assistant Manager, or Sales Manager). Ideally, Level 2 Personal Trainer qualified. Strong passion for fitness, energy, personality, and ambition. Proven ability to deliver exceptional member experiences and support community engagement. A collaborative mindset and a drive to support club growth and operational excellence. To apply Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment. Becky is a health and fitness recruitment specialist for the whole fitness sector and can be contacted about this specific role simply by clicking 'apply now' below. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
Jan 12, 2026
Full time
Assistant General Manager - UK's Leading Gym Brand Up to £30k + bonus Central London We are recruiting for this fitness job in Central London for an Assistant General Manager for a global operator in the health and fitness industry. This fitness job will be working for a company that are growing quickly and provide fantastic opportunities for success, growth and development. There is a huge amount of skill and talent in this business and you will learn and be developed every day and really drive your career in fitness. A little bit about what you'll be doing The role of an Assistant General Manager for this brand and within this sector is an outstanding opportunity to develop your skills further and train and manage a team to success. You will be member facing, engaging and creating a sense of community within your club! Supporting the General Manager and rest of the Personal Training team driving activity and developing plans to be successful. This role is perfect for someone who is passionate about fitness and creating that sense of community within their club! You must have a genuine passion for sales and be able to support new members in their journeys, creating a great atmosphere and club culture for both team members and members to achieve their fitness goals! Driving sales and marketing activities and developing plans to be successful, whether this means taking a lead on the clubs social media and interactive content or getting out and about involved in the local community planning events, outreach, and local networking. Delivering exceptional customer service looking after your existing members and working towards smashing your target bringing new members into the club achieving business KPIs. You will be able to lead sales yourself and have a proactive attitude and a hands-on approach. Who we are looking for Experience in management within the fitness industry (e.g., Assistant General Manager, Fitness Manager, Deputy/Assistant Manager, or Sales Manager). Ideally, Level 2 Personal Trainer qualified. Strong passion for fitness, energy, personality, and ambition. Proven ability to deliver exceptional member experiences and support community engagement. A collaborative mindset and a drive to support club growth and operational excellence. To apply Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment. Becky is a health and fitness recruitment specialist for the whole fitness sector and can be contacted about this specific role simply by clicking 'apply now' below. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity to contribute to BIAS s mission of reducing social isolation among older Irish people and creating a warm and welcoming space for the whole community. The Active Ageing Coordinator will run BIAS s very popular twice-weekly active ageing lunch clubs in Dollis Hill and Cricklewood, which attract over 50 attendees per session, working with a team of volunteers to coordinate activities including Irish music, dancing and bingo. We are looking for a dynamic, enthusiastic person who is happy to take a hands-on approach to the development and delivery of our active ageing project. You will need to have strong people skills and the ability to proactively build positive relationships with volunteers and service users, along with excellent organisational abilities. The project (funded by the Irish Government s Emigrant Support Programme) will also involve delivering occasional special events for club members, such as St Patrick s Day and Christmas celebrations and health and wellbeing days. You will need a strong capacity to build relationships and partnerships with other organisations and community groups in the borough, and a willingness to work with the leadership team on the marketing and development of the clubs, including via social media. MAIN RESPONSIBILITIES Take the lead on the day-to-day running of BIAS s two active ageing clubs in Brent, ensuring that they are welcoming, accessible and available to all. Carry out administrative tasks necessary for the successful running of the clubs, including shopping for club supplies, preparing refreshments, setting up music, organising entertainment and banking attendance fees, working within agreed budgets. Ensure the safety and wellbeing of all club members during club sessions, and manage communication and additional engagement with members outside of club sessions. Record and maintain member and attendance information in BIAS s client management system. Where needed and possible, provide support to BIAS s Active Ageing Coordinator in Haringey borough, and cooperate on joint club initiatives. Working in close cooperation with BIAS s Volunteer Manager, encourage volunteer recruitment and retention and supervise volunteers during club sessions, ensuring that they have a safe working environment and a positive, fulfilling volunteering experience. Contribute to the promotion of the active ageing clubs in the local community, help create content and manage community interactions on BIAS s social media accounts, and represent BIAS at occasional community events. Organise an annual summer outing for club members, and work closely with the leadership team on the organisation of a Christmas event for the wider BIAS community. Plan annual Health and Wellbeing Days in cooperation with local health networks, and work with the management team to identify other possible initiatives to improve the health and wellbeing of active ageing club members. Develop and maintain good relations with other cultural organisations and community groups in Brent, with the aim of promoting cooperation and cross-cultural exchanges. Work with the management team to identify opportunities for expansion of the active ageing project and ways to increase community engagement with BIAS. Attend regular supervision sessions with the Head of Operations, and be willing to undertake training and professional development as needed. These are the basic duties required of the Active Ageing Coordinator. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This post will require travel to club venues and transport of club supplies, so access to a car is required. ABOUT BIAS BIAS is a local charity which has supported England s largest Irish community for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding streams, including from Ireland s Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter . Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (set out in the person specification), with supporting examples. The deadline for applications is 30th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
Jan 12, 2026
Full time
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity to contribute to BIAS s mission of reducing social isolation among older Irish people and creating a warm and welcoming space for the whole community. The Active Ageing Coordinator will run BIAS s very popular twice-weekly active ageing lunch clubs in Dollis Hill and Cricklewood, which attract over 50 attendees per session, working with a team of volunteers to coordinate activities including Irish music, dancing and bingo. We are looking for a dynamic, enthusiastic person who is happy to take a hands-on approach to the development and delivery of our active ageing project. You will need to have strong people skills and the ability to proactively build positive relationships with volunteers and service users, along with excellent organisational abilities. The project (funded by the Irish Government s Emigrant Support Programme) will also involve delivering occasional special events for club members, such as St Patrick s Day and Christmas celebrations and health and wellbeing days. You will need a strong capacity to build relationships and partnerships with other organisations and community groups in the borough, and a willingness to work with the leadership team on the marketing and development of the clubs, including via social media. MAIN RESPONSIBILITIES Take the lead on the day-to-day running of BIAS s two active ageing clubs in Brent, ensuring that they are welcoming, accessible and available to all. Carry out administrative tasks necessary for the successful running of the clubs, including shopping for club supplies, preparing refreshments, setting up music, organising entertainment and banking attendance fees, working within agreed budgets. Ensure the safety and wellbeing of all club members during club sessions, and manage communication and additional engagement with members outside of club sessions. Record and maintain member and attendance information in BIAS s client management system. Where needed and possible, provide support to BIAS s Active Ageing Coordinator in Haringey borough, and cooperate on joint club initiatives. Working in close cooperation with BIAS s Volunteer Manager, encourage volunteer recruitment and retention and supervise volunteers during club sessions, ensuring that they have a safe working environment and a positive, fulfilling volunteering experience. Contribute to the promotion of the active ageing clubs in the local community, help create content and manage community interactions on BIAS s social media accounts, and represent BIAS at occasional community events. Organise an annual summer outing for club members, and work closely with the leadership team on the organisation of a Christmas event for the wider BIAS community. Plan annual Health and Wellbeing Days in cooperation with local health networks, and work with the management team to identify other possible initiatives to improve the health and wellbeing of active ageing club members. Develop and maintain good relations with other cultural organisations and community groups in Brent, with the aim of promoting cooperation and cross-cultural exchanges. Work with the management team to identify opportunities for expansion of the active ageing project and ways to increase community engagement with BIAS. Attend regular supervision sessions with the Head of Operations, and be willing to undertake training and professional development as needed. These are the basic duties required of the Active Ageing Coordinator. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This post will require travel to club venues and transport of club supplies, so access to a car is required. ABOUT BIAS BIAS is a local charity which has supported England s largest Irish community for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding streams, including from Ireland s Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter . Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (set out in the person specification), with supporting examples. The deadline for applications is 30th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Business Development Executive Edinburgh Permanent Benefits and perks: impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with ourenhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school. Look after your wellbeing with access to ahealth and wellness program. Make the most of'Medicash Perks at Work'- a tool for CitySprint colleagues to enjoy a variety of high street discounts and rewards. Ourride to work scheme means you can keep fit while saving money - what's not to like?! Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top notch talent to ensure we continue growing and improving every day. What will I be doing? This is a field based role which is focussed on supporting the strategic growth of our SME business by identifying and winning new logo business opportunities and working closely with all operational colleagues to ensure that we deliver a consistent and exceptional customer experience to all new clients. The primary objective is to proactively identify new opportunities and create a substantial pipeline ensuring that you win new logo accounts to achieve your new business targets. Main Responsibilities of the Business Development Executive role: Identify, develop, and deliver strategic sales plans to achieve targets and KPIs. Drive new business through proactive prospecting, cold calling, networking, and market research. Build and manage a strong pipeline, converting opportunities into long term relationships. Present proposals, negotiate terms, and close deals aligned with company goals. Support tender planning and responses; daily travel within your territory required. Ensure smooth handover of new clients to operations and Customer Relationship Managers. Maintain accurate records in Salesforce and track KPIs. Collaborate with operations and marketing teams to onboard new business and deliver outstanding service. The ideal candidate will have the following skills: Strong commercial awareness with consultative negotiation skills to meet KPIs. Entrepreneurial mindset with excellent presentation, closing, and revenue generation abilities. Proven success in managing pipelines and delivering profitable new business growth. Ability to build strong stakeholder relationships for seamless onboarding. Market aware with lead generation, outreach, and networking skills. Sales driven mindset with experience converting new accounts into trading accounts. Skilled in handling objections and tailoring solutions to customer needs. Strong communication, time management, and organisational skills. Previous experience with CRM systems (preferably Salesforce). Ability to analyse data to improve performance and margins. If this Business Development Executive role sounds like you, we really want to hear from you! Additional information: The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
Jan 12, 2026
Full time
Business Development Executive Edinburgh Permanent Benefits and perks: impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with ourenhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school. Look after your wellbeing with access to ahealth and wellness program. Make the most of'Medicash Perks at Work'- a tool for CitySprint colleagues to enjoy a variety of high street discounts and rewards. Ourride to work scheme means you can keep fit while saving money - what's not to like?! Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top notch talent to ensure we continue growing and improving every day. What will I be doing? This is a field based role which is focussed on supporting the strategic growth of our SME business by identifying and winning new logo business opportunities and working closely with all operational colleagues to ensure that we deliver a consistent and exceptional customer experience to all new clients. The primary objective is to proactively identify new opportunities and create a substantial pipeline ensuring that you win new logo accounts to achieve your new business targets. Main Responsibilities of the Business Development Executive role: Identify, develop, and deliver strategic sales plans to achieve targets and KPIs. Drive new business through proactive prospecting, cold calling, networking, and market research. Build and manage a strong pipeline, converting opportunities into long term relationships. Present proposals, negotiate terms, and close deals aligned with company goals. Support tender planning and responses; daily travel within your territory required. Ensure smooth handover of new clients to operations and Customer Relationship Managers. Maintain accurate records in Salesforce and track KPIs. Collaborate with operations and marketing teams to onboard new business and deliver outstanding service. The ideal candidate will have the following skills: Strong commercial awareness with consultative negotiation skills to meet KPIs. Entrepreneurial mindset with excellent presentation, closing, and revenue generation abilities. Proven success in managing pipelines and delivering profitable new business growth. Ability to build strong stakeholder relationships for seamless onboarding. Market aware with lead generation, outreach, and networking skills. Sales driven mindset with experience converting new accounts into trading accounts. Skilled in handling objections and tailoring solutions to customer needs. Strong communication, time management, and organisational skills. Previous experience with CRM systems (preferably Salesforce). Ability to analyse data to improve performance and margins. If this Business Development Executive role sounds like you, we really want to hear from you! Additional information: The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help. We re looking for an experienced Individual Giving Manager to lead and grow our fundraising income streams, including appeals, regular giving, legacies, and mid/high-value donors. You ll design and deliver innovative campaigns, manage budgets, and inspire a team to achieve ambitious targets. What you ll do: Develop and implement individual giving strategies across multiple channels. Lead a small team, driving a positive and results-focused culture. Build strong supporter relationships and deliver exceptional donor care. Analyse data and trends to inform campaigns and maximise ROI. What we re looking for: Proven experience in fundraising, marketing, or sales. Strong leadership and budget management skills. Excellent communication and relationship-building abilities. Knowledge of individual giving, legacies, and donor stewardship. Working for us As an employee you will receive the following benefits: Opportunity for some home working Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support) 25 days annual leave increasing to 29 with service (pro rata for part time employees) Enhanced Occupational sick pay scheme Home-made meals available in our onsite bistro Access to a group pension plan or continuation of NHS Pension (subject to criteria) Life assurance Free onsite parking Access to Blue Light Card scheme discounts Social events (such as photography group, quiz nights, picnics and more)
Jan 12, 2026
Full time
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help. We re looking for an experienced Individual Giving Manager to lead and grow our fundraising income streams, including appeals, regular giving, legacies, and mid/high-value donors. You ll design and deliver innovative campaigns, manage budgets, and inspire a team to achieve ambitious targets. What you ll do: Develop and implement individual giving strategies across multiple channels. Lead a small team, driving a positive and results-focused culture. Build strong supporter relationships and deliver exceptional donor care. Analyse data and trends to inform campaigns and maximise ROI. What we re looking for: Proven experience in fundraising, marketing, or sales. Strong leadership and budget management skills. Excellent communication and relationship-building abilities. Knowledge of individual giving, legacies, and donor stewardship. Working for us As an employee you will receive the following benefits: Opportunity for some home working Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support) 25 days annual leave increasing to 29 with service (pro rata for part time employees) Enhanced Occupational sick pay scheme Home-made meals available in our onsite bistro Access to a group pension plan or continuation of NHS Pension (subject to criteria) Life assurance Free onsite parking Access to Blue Light Card scheme discounts Social events (such as photography group, quiz nights, picnics and more)
Corporate Fundraising & Engagement Officer Salary: £28,000 - £31,000 (depending on experience) Location: London Contract: Full-time, with flexible office co-working and some remote working Brilliant benefits package including 27 days annual leave, hybrid office/remote working, flexible working hours, pension Charity People is delighted to be working in partnership with a charity tackling poverty and climate change, who are searching for a brilliant Corporate Fundraising & Engagement Officer to join their growing fundraising team at an ambitious and exciting time for this incredible charity. About the Charity This brilliant organisation is on a mission to combat poverty and climate change by providing access to clean, safe solar energy access in Africa. Their work transforms lives, communities, and the planet. With a growing corporate partnerships programme and a major new multi-year partnership, this is an exciting time to join our team and help us harness the power of business to create real impact. Our partnerships programme has grown rapidly, opening exciting new opportunities for deeper engagement and expansion. This role sits at the heart of that momentum, connecting corporate supporters with inspiring stories and shaping corporate engagement activities. The charity is a place where ideas and collaboration is encouraged, and the impact is immediate. If you're motivated by building connections and making positive change, we'd love you to join us." Lyndsay Dixon, Corporate Partnerships Manager The Role The team are looking for a Corporate Fundraising & Engagement Officer to play a key role in delivering their ambitious corporate strategy. Working closely with the Corporate Partnerships Manager, you will inspire and engage corporate supporters and prospects, driving income and awareness through creative campaigns, events, and relationship management. This is a varied and dynamic role where no two days are the same. You'll work across a number of exciting fundraising campaigns, support corporate engagement activities, and represent the charity at key events. If you're proactive, confident, and passionate about making a difference, this role could be perfect for you. What You'll Do Deliver fundraising campaigns such as Night Without Light and SolaRaise, and support initiatives like the Big Give. Engage corporate supporters and employees, motivating participation in fundraising and challenge events. Grow payroll giving and regular giving channels, building relationships with new partners. Represent the charity at events, sometimes independently, and ensure supporters feel valued and connected. Create engaging content for LinkedIn and blogs, and support the development of presentations and marketing materials. Research new prospects to grow our corporate pipeline and help secure future partnerships. About You We're looking for someone who is: Confident and engaging, with experience delivering talks and presentations. Skilled at building relationships and interacting with people at events. Familiar with corporate partnerships and fundraising platforms. A creative thinker who enjoys finding new ways to inspire and fundraise. Motivated, proactive, and happy to travel for events when needed. Experience with Canva, payroll giving, and creating LinkedIn content would be a bonus. Why Join Us? Be part of a growing, purpose-driven organisation making a global impact. Enjoy flexible working arrangements - remote work combined with collaborative office days. Opportunities for professional development and creativity in your role. To apply To request a job description and to register your interest in this brilliant role, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call. Key Dates Closing - Midday 13th January Shortlist confirmed Friday 16th January 2026 Interviews - w/c 26th January We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jan 12, 2026
Full time
Corporate Fundraising & Engagement Officer Salary: £28,000 - £31,000 (depending on experience) Location: London Contract: Full-time, with flexible office co-working and some remote working Brilliant benefits package including 27 days annual leave, hybrid office/remote working, flexible working hours, pension Charity People is delighted to be working in partnership with a charity tackling poverty and climate change, who are searching for a brilliant Corporate Fundraising & Engagement Officer to join their growing fundraising team at an ambitious and exciting time for this incredible charity. About the Charity This brilliant organisation is on a mission to combat poverty and climate change by providing access to clean, safe solar energy access in Africa. Their work transforms lives, communities, and the planet. With a growing corporate partnerships programme and a major new multi-year partnership, this is an exciting time to join our team and help us harness the power of business to create real impact. Our partnerships programme has grown rapidly, opening exciting new opportunities for deeper engagement and expansion. This role sits at the heart of that momentum, connecting corporate supporters with inspiring stories and shaping corporate engagement activities. The charity is a place where ideas and collaboration is encouraged, and the impact is immediate. If you're motivated by building connections and making positive change, we'd love you to join us." Lyndsay Dixon, Corporate Partnerships Manager The Role The team are looking for a Corporate Fundraising & Engagement Officer to play a key role in delivering their ambitious corporate strategy. Working closely with the Corporate Partnerships Manager, you will inspire and engage corporate supporters and prospects, driving income and awareness through creative campaigns, events, and relationship management. This is a varied and dynamic role where no two days are the same. You'll work across a number of exciting fundraising campaigns, support corporate engagement activities, and represent the charity at key events. If you're proactive, confident, and passionate about making a difference, this role could be perfect for you. What You'll Do Deliver fundraising campaigns such as Night Without Light and SolaRaise, and support initiatives like the Big Give. Engage corporate supporters and employees, motivating participation in fundraising and challenge events. Grow payroll giving and regular giving channels, building relationships with new partners. Represent the charity at events, sometimes independently, and ensure supporters feel valued and connected. Create engaging content for LinkedIn and blogs, and support the development of presentations and marketing materials. Research new prospects to grow our corporate pipeline and help secure future partnerships. About You We're looking for someone who is: Confident and engaging, with experience delivering talks and presentations. Skilled at building relationships and interacting with people at events. Familiar with corporate partnerships and fundraising platforms. A creative thinker who enjoys finding new ways to inspire and fundraise. Motivated, proactive, and happy to travel for events when needed. Experience with Canva, payroll giving, and creating LinkedIn content would be a bonus. Why Join Us? Be part of a growing, purpose-driven organisation making a global impact. Enjoy flexible working arrangements - remote work combined with collaborative office days. Opportunities for professional development and creativity in your role. To apply To request a job description and to register your interest in this brilliant role, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call. Key Dates Closing - Midday 13th January Shortlist confirmed Friday 16th January 2026 Interviews - w/c 26th January We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
KRG's client are a growing, London based agency, specialising in managing underrepresented talent across both digital and traditional media. They focus on empowering content creators, broadcasters, and industry experts to elevate their careers. They're actively looking to expand the team to support an increasing roster of diverse talent, KRG are seeking a passionate and experienced Talent Manager to join and help shape the future of their agency. The Role: As a Talent Manager, you will be the dedicated advocate and strategic partner for a select roster of 3-6 talented individuals. There will be an expectation for you to sign your roster when you join. You will work closely with talent, guiding their career development, negotiating opportunities, and building lasting relationships. This role offers a unique opportunity to be part of a growing agency, with potential to take on senior responsibilities, own a niche, and eventually build and lead your own team. Experience working with talent across any of the following niche's is highly desirable: fashion, beauty, sport, broadcasters etc. Key Responsibilities: Manage a portfolio of 3-6 digital and/or traditional talent, providing personalised career guidance and strategic planning. Signing new talent to your roster. Identify and secure new opportunities, collaborations, and partnerships to enhance talent growth. Negotiate contracts, deliverables, and partnership deals on behalf of talent. Maintain ongoing relationships with talent, understanding their goals, challenges, and aspirations. Stay informed on industry trends, emerging platforms, and new opportunities relevant to your talent roster. Play an active role in the agency's growth by contributing to internal meetings and future planning. Potential to develop and lead a specialised team as the agency continues to expand. Requirements : Proven experience working within a talent agency with a strong track record of signing and developing talent (non-negotiable). Demonstrated success managing talent portfolios, within digital content and/ or broadcasting/ related fields. Strong negotiation, communication, and relationship-building skills. An existing and active network of industry connections - third parties, PR agencies, brands etc. Passion for supporting underrepresented voices and a keen interest in emerging trends in digital and traditional media. Ability to work proactively in a fast-paced, growth-oriented environment. Being a boutique agency allows space for autonomy over your day to day. Ambition to develop into a senior leadership role with ownership of a niche or team. What They Offer: The chance to be part of a forward-thinking, inclusive agency shaping the future of talent representation. Significant growth opportunities, including ownership of a niche or team. Collaborative and supportive team environment. Competitive salary and benefits package. Commission scheme (increased OTE). The opportunity to make a real impact on underrepresented talent and their careers. If you're a motivated Talent Manager looking to grow your career within a specialist agency, KRG would love to hear from you. To apply, please apply with your CV -including roster details, an overview of your industry connections and/ or an overview of your signing experience this is highly recommended.
Jan 12, 2026
Full time
KRG's client are a growing, London based agency, specialising in managing underrepresented talent across both digital and traditional media. They focus on empowering content creators, broadcasters, and industry experts to elevate their careers. They're actively looking to expand the team to support an increasing roster of diverse talent, KRG are seeking a passionate and experienced Talent Manager to join and help shape the future of their agency. The Role: As a Talent Manager, you will be the dedicated advocate and strategic partner for a select roster of 3-6 talented individuals. There will be an expectation for you to sign your roster when you join. You will work closely with talent, guiding their career development, negotiating opportunities, and building lasting relationships. This role offers a unique opportunity to be part of a growing agency, with potential to take on senior responsibilities, own a niche, and eventually build and lead your own team. Experience working with talent across any of the following niche's is highly desirable: fashion, beauty, sport, broadcasters etc. Key Responsibilities: Manage a portfolio of 3-6 digital and/or traditional talent, providing personalised career guidance and strategic planning. Signing new talent to your roster. Identify and secure new opportunities, collaborations, and partnerships to enhance talent growth. Negotiate contracts, deliverables, and partnership deals on behalf of talent. Maintain ongoing relationships with talent, understanding their goals, challenges, and aspirations. Stay informed on industry trends, emerging platforms, and new opportunities relevant to your talent roster. Play an active role in the agency's growth by contributing to internal meetings and future planning. Potential to develop and lead a specialised team as the agency continues to expand. Requirements : Proven experience working within a talent agency with a strong track record of signing and developing talent (non-negotiable). Demonstrated success managing talent portfolios, within digital content and/ or broadcasting/ related fields. Strong negotiation, communication, and relationship-building skills. An existing and active network of industry connections - third parties, PR agencies, brands etc. Passion for supporting underrepresented voices and a keen interest in emerging trends in digital and traditional media. Ability to work proactively in a fast-paced, growth-oriented environment. Being a boutique agency allows space for autonomy over your day to day. Ambition to develop into a senior leadership role with ownership of a niche or team. What They Offer: The chance to be part of a forward-thinking, inclusive agency shaping the future of talent representation. Significant growth opportunities, including ownership of a niche or team. Collaborative and supportive team environment. Competitive salary and benefits package. Commission scheme (increased OTE). The opportunity to make a real impact on underrepresented talent and their careers. If you're a motivated Talent Manager looking to grow your career within a specialist agency, KRG would love to hear from you. To apply, please apply with your CV -including roster details, an overview of your industry connections and/ or an overview of your signing experience this is highly recommended.
Head of Marketing London Perm 55-65K A well-established, multi-site hospitality group behind several high-profile dining destinations in Central London is looking for a Head of Marketing to lead brand and growth strategy across its portfolio. This is a senior, hands-on role for a commercially minded marketer who thrives in fast-paced, experience-led environments and knows how to turn brand awareness into bookings. The role: You ll take ownership of the full marketing mix, leading strategy and execution across digital, campaigns, partnerships and PR, while managing a small in-house team and external agencies. Key responsibilities include: Setting and delivering the group-wide marketing strategy across multiple venues Planning and executing high-impact, omnichannel campaigns for seasonal and flagship events Managing paid media across Google and Meta to drive measurable results Leading digital activity including SEO, PPC, CRM/email and website content Overseeing launches, VIP events and media collaborations Managing budgets, reporting on ROI and tracking commercial impact Ensuring brand consistency across all customer touchpoints Working closely with senior stakeholders, chefs and operations teams What we re looking for: Proven experience in a senior marketing role, within high-end / luxury hospitality Strong leadership skills with experience managing teams and agencies Data-driven mindset with clear experience tracking performance and ROI Solid digital marketing expertise (paid media, SEO, CRM/email) Confident stakeholder manager with excellent communication skills Comfortable balancing strategy with hands-on delivery
Jan 12, 2026
Full time
Head of Marketing London Perm 55-65K A well-established, multi-site hospitality group behind several high-profile dining destinations in Central London is looking for a Head of Marketing to lead brand and growth strategy across its portfolio. This is a senior, hands-on role for a commercially minded marketer who thrives in fast-paced, experience-led environments and knows how to turn brand awareness into bookings. The role: You ll take ownership of the full marketing mix, leading strategy and execution across digital, campaigns, partnerships and PR, while managing a small in-house team and external agencies. Key responsibilities include: Setting and delivering the group-wide marketing strategy across multiple venues Planning and executing high-impact, omnichannel campaigns for seasonal and flagship events Managing paid media across Google and Meta to drive measurable results Leading digital activity including SEO, PPC, CRM/email and website content Overseeing launches, VIP events and media collaborations Managing budgets, reporting on ROI and tracking commercial impact Ensuring brand consistency across all customer touchpoints Working closely with senior stakeholders, chefs and operations teams What we re looking for: Proven experience in a senior marketing role, within high-end / luxury hospitality Strong leadership skills with experience managing teams and agencies Data-driven mindset with clear experience tracking performance and ROI Solid digital marketing expertise (paid media, SEO, CRM/email) Confident stakeholder manager with excellent communication skills Comfortable balancing strategy with hands-on delivery
