Retail Bureau Manager (Store Manager) Hours: 38hours p/w Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don t just manage branches they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you ll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you ll be expected to: Lead by example, embodying eurochange s values in every interaction Communicate clearly and confidently, ensuring your team knows what s expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme because you matter! Wagestream access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK s go-to travel money provider, adding value to every customer s journey. Our Purpose Foreign exchange but better, simpler & more convenient. We re the trusted inspirational experts. Our Values We Strive We Trust We re Aspirational We re Responsible We re Sincere
Apr 01, 2026
Full time
Retail Bureau Manager (Store Manager) Hours: 38hours p/w Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don t just manage branches they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you ll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you ll be expected to: Lead by example, embodying eurochange s values in every interaction Communicate clearly and confidently, ensuring your team knows what s expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme because you matter! Wagestream access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK s go-to travel money provider, adding value to every customer s journey. Our Purpose Foreign exchange but better, simpler & more convenient. We re the trusted inspirational experts. Our Values We Strive We Trust We re Aspirational We re Responsible We re Sincere
Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Glasgow Contract: 12 months (with potential to be extended or made permanent) ?Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Client Adviser role: Part of the Asylum Services team, the Client Adviser is a rewarding role at Migrant Help which forms part of the Advice, Issue Reporting and Eligibility (AIRE) contract. You will support our national Asylum Service to support vulnerable asylum seekers across the UK through telephone and face to face advice. This is a busy and high paced working environment with regular changes to needs and priorities, by working with the Regional Assistant Manager and re-prioritising your work, you will be rewarded by seeing how your efforts positively impact our clients. If you are target driven and friendly, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Client Adviser: Work as part of the national team, provide support to asylum seekers within all accommodation types across the UK Support Asylum Seekers to complete applications when required, ensuring forms are completed accurately, with the correct level of detail and within required KPIs and timescales Provide detailed induction briefings to new arrivals in Initial Accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations Work as part of the regional team to ensure compliance with all applicable regulatory requirements, Health and Safety standards, policies, and procedures, provide the correct advice and guidance to all who require our support Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within the required timescales Assist clients to notify the authority of prescribed change of circumstances Undertake casework which may include complex or safeguarding cases as required, liaising with the Home Office, Social Services, Healthcare Professionals, and other relevant agencies for applicants with additional support needs Keep full, accurate and up-to-date case records, complete case follow up within the requisite time scales and undertake any necessary administrative tasks Work within the specification of the contract with the Home Office, and on immigration related matters within the scope of the relevant OISC (Office of the Immigration Services Commissioner) accreditation level and service Handle both inbound and outbound calls effectively, working in a timely way to ensure that clients are supported appropriately whilst ensuring that we can support as many people in need as possible Provide outreach and face to face support for clients and those with additional support needs, by appointment, at designated locations, as required The experience and skills you need Provided a service to clients over the phone whose first language is not always English Provided advice an information within an organization and working with people in sensitive and emotionally demanding situations Proven experience of delivering complex information to clients with and without interpreters Ability to work under pressure and to meet deadlines. Operational experience working to challenging performance KPI's Ability to work empathetically with people facing transition and uncertainty. Ability to learn quickly and adapt to change Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years ?Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing date: 31st March 2026 If you are interested in becoming our new Client Adviser, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to offer interviews to candidates who meet the minimum criteria for the role. For more information on how we apply the disability confident scheme, please view our FAQ page. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Apr 01, 2026
Contractor
Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Glasgow Contract: 12 months (with potential to be extended or made permanent) ?Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Client Adviser role: Part of the Asylum Services team, the Client Adviser is a rewarding role at Migrant Help which forms part of the Advice, Issue Reporting and Eligibility (AIRE) contract. You will support our national Asylum Service to support vulnerable asylum seekers across the UK through telephone and face to face advice. This is a busy and high paced working environment with regular changes to needs and priorities, by working with the Regional Assistant Manager and re-prioritising your work, you will be rewarded by seeing how your efforts positively impact our clients. If you are target driven and friendly, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Client Adviser: Work as part of the national team, provide support to asylum seekers within all accommodation types across the UK Support Asylum Seekers to complete applications when required, ensuring forms are completed accurately, with the correct level of detail and within required KPIs and timescales Provide detailed induction briefings to new arrivals in Initial Accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations Work as part of the regional team to ensure compliance with all applicable regulatory requirements, Health and Safety standards, policies, and procedures, provide the correct advice and guidance to all who require our support Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within the required timescales Assist clients to notify the authority of prescribed change of circumstances Undertake casework which may include complex or safeguarding cases as required, liaising with the Home Office, Social Services, Healthcare Professionals, and other relevant agencies for applicants with additional support needs Keep full, accurate and up-to-date case records, complete case follow up within the requisite time scales and undertake any necessary administrative tasks Work within the specification of the contract with the Home Office, and on immigration related matters within the scope of the relevant OISC (Office of the Immigration Services Commissioner) accreditation level and service Handle both inbound and outbound calls effectively, working in a timely way to ensure that clients are supported appropriately whilst ensuring that we can support as many people in need as possible Provide outreach and face to face support for clients and those with additional support needs, by appointment, at designated locations, as required The experience and skills you need Provided a service to clients over the phone whose first language is not always English Provided advice an information within an organization and working with people in sensitive and emotionally demanding situations Proven experience of delivering complex information to clients with and without interpreters Ability to work under pressure and to meet deadlines. Operational experience working to challenging performance KPI's Ability to work empathetically with people facing transition and uncertainty. Ability to learn quickly and adapt to change Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years ?Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing date: 31st March 2026 If you are interested in becoming our new Client Adviser, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to offer interviews to candidates who meet the minimum criteria for the role. For more information on how we apply the disability confident scheme, please view our FAQ page. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart.At Barchester we empower our home managers to be the best leaders they can be. You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. We are also leading one of the fastest growing new build programmes, aiming to open 10 brand new purpose-built homes per year. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Home Manager at Barchester we offer a competitive basic salary with bonuses up to 100%, essentially doubling your salary! We also offer additional quality based bonuses up to £10k. Our generous package includes: Automatic enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salaryQuality based bonuses up to £10k8% ER Pension Package Career and development pathwaysA range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Inspirational leadership skills A passion for person centred careA successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skillsCare home management, marketing and occupancy experienceA strong understanding of safeguarding, CQC and compliance guidelinesAbility to communicate with colleagues at all levels Experience creating strong links within the local community In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience.Barchester can offer long term career growth and opportunities for ambitious and passionate managers who pride themselves on delivering high quality care. Due to our excellent rewarding excellence schemes, we are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766
Apr 01, 2026
Full time
With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart.At Barchester we empower our home managers to be the best leaders they can be. You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. We are also leading one of the fastest growing new build programmes, aiming to open 10 brand new purpose-built homes per year. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Home Manager at Barchester we offer a competitive basic salary with bonuses up to 100%, essentially doubling your salary! We also offer additional quality based bonuses up to £10k. Our generous package includes: Automatic enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salaryQuality based bonuses up to £10k8% ER Pension Package Career and development pathwaysA range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Inspirational leadership skills A passion for person centred careA successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skillsCare home management, marketing and occupancy experienceA strong understanding of safeguarding, CQC and compliance guidelinesAbility to communicate with colleagues at all levels Experience creating strong links within the local community In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience.Barchester can offer long term career growth and opportunities for ambitious and passionate managers who pride themselves on delivering high quality care. Due to our excellent rewarding excellence schemes, we are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 01, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 01, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Migrant Help have an exciting opportunity to recruit a Regional Manager to join our team! Location: Scotland, Glasgow and Paisley (Hybrid) Contract: Fixed term until 31 March 2027 (with potential to be extended or made permanent) Salary: £45,643 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Regional Manager role: Part of the Trafficking and Exploitation Survivors' Service in Scotland, the Regional Manager is a dynamic and supportive role at Migrant Help. You will ensure that quality standards are met and, where possible, exceeded. You will be expected to maintain and develop excellent working relationships with and between external stakeholders in order to improve the access to and quality of mainstream and specialist services for TESS clients. The post holder will assist in the development of services and projects to meet the requirements of the contract and to meet the strategic and charitable objectives of the organisation. Key responsibilities of our Regional Manager: Responsible for day-to-day operational management of the TESS service in line with business requirements as well as ensuring contractual compliance with the terms and conditions of Migrant Help s contract with Scottish Government under the Victim Centred Approach Fund (VCAF); Line management, supervision and appraisal of direct reports and leading on team meetings and staff engagement activities. Responsible for the recruitment, management, and development of the TESS operational team, ensuring a high performing, highly motivated and engaged team who will contribute to organisational success. Managing workload allocation and delegating work appropriately ensuring effective delivery of service across the region and in line with contractual, legal, and organisational requirements. Primary contact and operational lead for stakeholder engagement in the region; engaging with key stakeholders including but not limited to, Scottish Government, Police Scotland, Statutory Services, Local Authorities, NGOs etc. Building and maintaining excellent working relations with key partners throughout Scotland, ensuring that support for clients is qualitative and joined up. Incident and critical incident management responding to escalations and leading on safeguarding within the regional service. The experience and skills you need Skilled at providing effective development and support to team members Experience of providing advice, support and guidance within a diverse organisation Working with people in sensitive and emotionally demanding situations is essential Excellent administrative and organisation skills, with meticulous attention to detail Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: ? This post is subject to a Protecting Vulnerable Groups (PVG) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 6th April 2026 If you are interested in becoming our new Regional Manager , please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Apr 01, 2026
Contractor
Migrant Help have an exciting opportunity to recruit a Regional Manager to join our team! Location: Scotland, Glasgow and Paisley (Hybrid) Contract: Fixed term until 31 March 2027 (with potential to be extended or made permanent) Salary: £45,643 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Regional Manager role: Part of the Trafficking and Exploitation Survivors' Service in Scotland, the Regional Manager is a dynamic and supportive role at Migrant Help. You will ensure that quality standards are met and, where possible, exceeded. You will be expected to maintain and develop excellent working relationships with and between external stakeholders in order to improve the access to and quality of mainstream and specialist services for TESS clients. The post holder will assist in the development of services and projects to meet the requirements of the contract and to meet the strategic and charitable objectives of the organisation. Key responsibilities of our Regional Manager: Responsible for day-to-day operational management of the TESS service in line with business requirements as well as ensuring contractual compliance with the terms and conditions of Migrant Help s contract with Scottish Government under the Victim Centred Approach Fund (VCAF); Line management, supervision and appraisal of direct reports and leading on team meetings and staff engagement activities. Responsible for the recruitment, management, and development of the TESS operational team, ensuring a high performing, highly motivated and engaged team who will contribute to organisational success. Managing workload allocation and delegating work appropriately ensuring effective delivery of service across the region and in line with contractual, legal, and organisational requirements. Primary contact and operational lead for stakeholder engagement in the region; engaging with key stakeholders including but not limited to, Scottish Government, Police Scotland, Statutory Services, Local Authorities, NGOs etc. Building and maintaining excellent working relations with key partners throughout Scotland, ensuring that support for clients is qualitative and joined up. Incident and critical incident management responding to escalations and leading on safeguarding within the regional service. The experience and skills you need Skilled at providing effective development and support to team members Experience of providing advice, support and guidance within a diverse organisation Working with people in sensitive and emotionally demanding situations is essential Excellent administrative and organisation skills, with meticulous attention to detail Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: ? This post is subject to a Protecting Vulnerable Groups (PVG) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 6th April 2026 If you are interested in becoming our new Regional Manager , please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Apr 01, 2026
Full time
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Get Staffed Online Recruitment Limited
Macclesfield, Cheshire
Associate Dentist NHS / Private Our client, part of the A&U Dental Group, is looking for two new Associates to join their highly experienced, energetic and forward-looking team either on a full-time or part-time basis. They are part of a family-owned dental group currently with eight practices. The group is supported by a finance and marketing department located at their head offices and focuses heavily on clinical development through its development programme - A&U Evolve . They currently comprise of approximately 45 Associates, 5 Therapists and 2 Foundation Dentists. A number of specialists work in their group from Endodontists to Implant and Oral Surgeons. Their vision is to make every practice a specialist centre that focuses on the patient experience. Active performer number required for this role. Role: 3000+ UDAs plus private potential. Our client is happy to show redacted data and earning potentials from their Associates proving private scope. Established well-maintained NHS and private patient list. Weekday vacancy. The Practice: An experienced and supportive single-site Practice Manager with a private dental background. £12,000+ spent on marketing annually e.g. Google Ads. 400+ Google Reviews and a strong focus on patient experience - the highest-ranking practice in Warrington. Five surgery practice with an i-Tero. Fully digitalised currently using iPads in every surgery. iPads are used to show portfolios, visual animations and sign treatment plans. A strong Clinical team spearheaded by the Group Clinical Manager, including a lead Dentist for every practice. Long-serving dedicated and highly experienced team. Development Opportunities within the Group: Option to go on a 6-week ethical sales and communication course with the Managing Director . The practice has support of two Clinical Advisors. Regular catchups with the Clinical Advisor. A&U Evolve, our client's own training initiative compromising of the opportunity to shadow, attend peer reviews and their annual conference. Associate Development Scheme - course contribution of up to £1,000 available. Work with Clinicians in our client's group to develop short term orthodontics skills. Develop facial aesthetics experience. Opportunity to train to provide sedation. Observe and develop from an experienced Minor Oral Surgeon. Observe and learn implant dentistry from our client's in-house Implantologist. Equipment: Rotary Endodontics as standard. X-rays in every surgery. Use of an iTero Scanner (within the group). Practice offers Invisalign, Implants, Oral Surgery plus Hygienist. Use of iPads to show visual animations, before and afters. This ties in with the communication course. All candidates must be registered with the GDC and have an active performer number . They do not sponsor visa applications. This really is a great opportunity for someone to join a fantastic team and dental practice with excellent earning potential and personal development opportunities. Our client looks forward to inviting you for an interview with one their Clinical Advisors. In this interactive interview process, they will tell you about the group, the opportunities and show you a video tour of the practice, as well as listening to your experiences and what you are looking for.
Apr 01, 2026
Contractor
Associate Dentist NHS / Private Our client, part of the A&U Dental Group, is looking for two new Associates to join their highly experienced, energetic and forward-looking team either on a full-time or part-time basis. They are part of a family-owned dental group currently with eight practices. The group is supported by a finance and marketing department located at their head offices and focuses heavily on clinical development through its development programme - A&U Evolve . They currently comprise of approximately 45 Associates, 5 Therapists and 2 Foundation Dentists. A number of specialists work in their group from Endodontists to Implant and Oral Surgeons. Their vision is to make every practice a specialist centre that focuses on the patient experience. Active performer number required for this role. Role: 3000+ UDAs plus private potential. Our client is happy to show redacted data and earning potentials from their Associates proving private scope. Established well-maintained NHS and private patient list. Weekday vacancy. The Practice: An experienced and supportive single-site Practice Manager with a private dental background. £12,000+ spent on marketing annually e.g. Google Ads. 400+ Google Reviews and a strong focus on patient experience - the highest-ranking practice in Warrington. Five surgery practice with an i-Tero. Fully digitalised currently using iPads in every surgery. iPads are used to show portfolios, visual animations and sign treatment plans. A strong Clinical team spearheaded by the Group Clinical Manager, including a lead Dentist for every practice. Long-serving dedicated and highly experienced team. Development Opportunities within the Group: Option to go on a 6-week ethical sales and communication course with the Managing Director . The practice has support of two Clinical Advisors. Regular catchups with the Clinical Advisor. A&U Evolve, our client's own training initiative compromising of the opportunity to shadow, attend peer reviews and their annual conference. Associate Development Scheme - course contribution of up to £1,000 available. Work with Clinicians in our client's group to develop short term orthodontics skills. Develop facial aesthetics experience. Opportunity to train to provide sedation. Observe and develop from an experienced Minor Oral Surgeon. Observe and learn implant dentistry from our client's in-house Implantologist. Equipment: Rotary Endodontics as standard. X-rays in every surgery. Use of an iTero Scanner (within the group). Practice offers Invisalign, Implants, Oral Surgery plus Hygienist. Use of iPads to show visual animations, before and afters. This ties in with the communication course. All candidates must be registered with the GDC and have an active performer number . They do not sponsor visa applications. This really is a great opportunity for someone to join a fantastic team and dental practice with excellent earning potential and personal development opportunities. Our client looks forward to inviting you for an interview with one their Clinical Advisors. In this interactive interview process, they will tell you about the group, the opportunities and show you a video tour of the practice, as well as listening to your experiences and what you are looking for.
Based in Wirral, is a specialist Parenting Assessment Unit offering a 12-14 week program designed to educate, support, and evidence parents' ability to improve their care. This is more than a job-it's an opportunity to transform lives. If you're ready for a rewarding role where your skills truly matter, join us and be part of something meaningful. Essential Criteria Qualifications: Social work qualification e.g., Degree in Social work; DipSW or equivalent Be registered with the Social work England and have evidence of this Desirable - valid driving licence and have business insurance Knowledge and Skills Able to demonstrate practice which supports the social care commitments. Able to demonstrate organisational skills. Able to demonstrate good communication and written skills. Able to critical reflect their own practice and an ability to want to learn and improve their own practice. Adhere to GDPR compliance and confidentiality. Commitment to anti discriminatory practice. Able to work with parents and families irrespective of their circumstances and their background. Able to work creatively to ensure that the learning style of the parents are the main focus so they are able to understand the needs of their child and to promote their parenting capabilities. Able to work with parents with additional learning or disability needs. Knowledge of NICE guidelines and babies' development and milestones. Knowledge of basic care and routines for babies and toddlers. Ability to utilise Family and children assessment tools to evidence-based sessions and the overall parenting assessment and to support the family support workers in delivering these sessions. KEY Responsibilities 2. Be the allocated social worker for up to 5 families. 3. To participate in all aspects of performance management and use all relevant learning opportunities to improve skills and knowledge. 4. Maintain accurate and up to date records using the organisations electronic management systems. 5. Oversee the referrals and identity the risks along with the current residents, to ascertain if we can offer a placement. 6. Oversee sessions to educate the parents life skills to improve their parenting skills as highlighted within the weekly reports. 7. Communicate effectively to family support workers the risks of the families. 8. Complete Parenting assessments for at least 2 of the families using the specialist MALD assessment ( training will be provided). 9. Work collaboratively as and when we need to commission a Independent social worker to complete Parenting assessments. 10. Write reports to a high standard for court e.g. position statement, midway reports, weekly reports etc. 11. Quality assure all weekly reports and any reports that are filed with the Local Authority. 12. Analyse case notes and give direction to family support workers and parents. 13. Oversee the keyworkers who obtain parents views of the weekly reports and work closely with the families keyworker. 14. Complete safeguarding forms and inform the Local Authority in a timely manner. 15. Oversee those chronologies of all the families up to date. 16. Oversee the child's journey throughout their time. 17. Accurately record and critically analyse information, and communicate to the staff team 18. Confident in interviewing skills with adults and children 19. Experience of working with partner agencies in a professional capacity. 20. Able to assess, Balance the needs and risks with rights and choices, taking account of power differences and promoting positive outcomes for children, and their families. 21. Working with more complex situations, expected to undertake cases independently and demonstrate an ability to adapt the approach accordingly. 22. Ensure a duty of care and the safeguarding of children, young people and their families in ways that balance promotion of wellbeing, independence, choice and control with the need to protect people from abuse and neglect. 23. Demonstrate an ability to organise and prioritise workload and manage conflicting priorities within their caseload 24. Exercise high quality judgements, in situations of increasing complexity, risk, uncertainty and challenge. 25. Provide an oversight of cases and give clear directions and supportive actions within appropriate timescales to members of staff within the team, the independent visitor Reg 25 and Ofsted. 26. Be part of the on call duty rota to support staff as and when required during your duty week. Desirable criteria Knowledge of Quality Assurance systems, Performance Management and Health and Safety A strong ability to work part of a team as well as being able to work independently using your own initiative. Qualifications Relevant post -qualifying/ vocational training courses Knowledge and skills Demonstrate appropriate IT skills, use of Microsoft Office, Excel etc The job role holder may be required to undertake other reasonable duties commensurate with the job role descriptor grade as directed by the manager. Salary will be discussed depending on the individuals skills and experience. 28 days annual leave plus bank holidays Salary is dependant on experience, this will be discussed at the interview. Range from £32,000 - £42,000 Mon - Fri Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Flexitime Free parking Health & wellbeing programme On-site parking Referral programme Work from home Experience: social work: 1 year (required) Licence/Certification: Social work England (required) Work Location: In person
Apr 01, 2026
Full time
Based in Wirral, is a specialist Parenting Assessment Unit offering a 12-14 week program designed to educate, support, and evidence parents' ability to improve their care. This is more than a job-it's an opportunity to transform lives. If you're ready for a rewarding role where your skills truly matter, join us and be part of something meaningful. Essential Criteria Qualifications: Social work qualification e.g., Degree in Social work; DipSW or equivalent Be registered with the Social work England and have evidence of this Desirable - valid driving licence and have business insurance Knowledge and Skills Able to demonstrate practice which supports the social care commitments. Able to demonstrate organisational skills. Able to demonstrate good communication and written skills. Able to critical reflect their own practice and an ability to want to learn and improve their own practice. Adhere to GDPR compliance and confidentiality. Commitment to anti discriminatory practice. Able to work with parents and families irrespective of their circumstances and their background. Able to work creatively to ensure that the learning style of the parents are the main focus so they are able to understand the needs of their child and to promote their parenting capabilities. Able to work with parents with additional learning or disability needs. Knowledge of NICE guidelines and babies' development and milestones. Knowledge of basic care and routines for babies and toddlers. Ability to utilise Family and children assessment tools to evidence-based sessions and the overall parenting assessment and to support the family support workers in delivering these sessions. KEY Responsibilities 2. Be the allocated social worker for up to 5 families. 3. To participate in all aspects of performance management and use all relevant learning opportunities to improve skills and knowledge. 4. Maintain accurate and up to date records using the organisations electronic management systems. 5. Oversee the referrals and identity the risks along with the current residents, to ascertain if we can offer a placement. 6. Oversee sessions to educate the parents life skills to improve their parenting skills as highlighted within the weekly reports. 7. Communicate effectively to family support workers the risks of the families. 8. Complete Parenting assessments for at least 2 of the families using the specialist MALD assessment ( training will be provided). 9. Work collaboratively as and when we need to commission a Independent social worker to complete Parenting assessments. 10. Write reports to a high standard for court e.g. position statement, midway reports, weekly reports etc. 11. Quality assure all weekly reports and any reports that are filed with the Local Authority. 12. Analyse case notes and give direction to family support workers and parents. 13. Oversee the keyworkers who obtain parents views of the weekly reports and work closely with the families keyworker. 14. Complete safeguarding forms and inform the Local Authority in a timely manner. 15. Oversee those chronologies of all the families up to date. 16. Oversee the child's journey throughout their time. 17. Accurately record and critically analyse information, and communicate to the staff team 18. Confident in interviewing skills with adults and children 19. Experience of working with partner agencies in a professional capacity. 20. Able to assess, Balance the needs and risks with rights and choices, taking account of power differences and promoting positive outcomes for children, and their families. 21. Working with more complex situations, expected to undertake cases independently and demonstrate an ability to adapt the approach accordingly. 22. Ensure a duty of care and the safeguarding of children, young people and their families in ways that balance promotion of wellbeing, independence, choice and control with the need to protect people from abuse and neglect. 23. Demonstrate an ability to organise and prioritise workload and manage conflicting priorities within their caseload 24. Exercise high quality judgements, in situations of increasing complexity, risk, uncertainty and challenge. 25. Provide an oversight of cases and give clear directions and supportive actions within appropriate timescales to members of staff within the team, the independent visitor Reg 25 and Ofsted. 26. Be part of the on call duty rota to support staff as and when required during your duty week. Desirable criteria Knowledge of Quality Assurance systems, Performance Management and Health and Safety A strong ability to work part of a team as well as being able to work independently using your own initiative. Qualifications Relevant post -qualifying/ vocational training courses Knowledge and skills Demonstrate appropriate IT skills, use of Microsoft Office, Excel etc The job role holder may be required to undertake other reasonable duties commensurate with the job role descriptor grade as directed by the manager. Salary will be discussed depending on the individuals skills and experience. 28 days annual leave plus bank holidays Salary is dependant on experience, this will be discussed at the interview. Range from £32,000 - £42,000 Mon - Fri Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Flexitime Free parking Health & wellbeing programme On-site parking Referral programme Work from home Experience: social work: 1 year (required) Licence/Certification: Social work England (required) Work Location: In person
MTrec Ltd Commercial
Newton Aycliffe, County Durham
Rewards and Benefits on Offer; Permanent contract from day 1 1 day work from home Flexible working hours Company pension contribution Sick pay ASAP start Friendly and supportive working environment Continuous training and development The Company you will be working for; MTrec Commercial are supporting our industry leading client on their search to appoint an experienced HR Advisor to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; A key role within the HR team, this individual will be responsible for providing up to date employment law advice to all employees. The main duties include absence management combined with disciplinary and grievance, alongside the opportunity to support KPI analysis and identify appropriate projects in line with overall business objectives. Varied absence management including short term, long term and ill health capability cases. Liaise with the occupational health team, ensuring referrals are completed accurately and appropriate follow-up is completed. Support return to work cases, ensuring fair application of the UK absence policy. Closely monitor workplace restrictions and adjustments in line with the Equality Act, remaining mindful of the business' capacity to accommodate restrictions longer term. Provide managers and supervisors with appropriate advice on disciplinary and grievance matters - highlighting risks from a HR legislation perspective. Provide managers and supervisors with advice on performance related matters. Manage requests such as family friend leave and flexible working applications. Complete exit interviews to support the development of meaningful labour turnover analysis - highlighting trends and countermeasures. Support end to end recruitment - from initial approval on the role to onboarding the successful candidate - followed by support to the new recruit and manager during the probationary period. Lead on redundancy consultation should headcount require review - ensuring a fair process, for both single job title roles and pools with a potential reduction. Undertake project work such as policy drafting and reviews, ensuring compliance with legislation updates and best practice. Identify trends from HR KPI's suggesting recommendations for improvement. About You; CIPD Level 5 is essential Strong HR generalist experience within a manufacturing environment Excellent knowledge of UK Employment Law and best practice experience Problem solving and initiative Planning and organisation Strong communication skills Proactive and willingness to make positive change Previous experience within a fast paced HR environment, with strong experience in absence management. Ability to build relationships with various stakeholders, specifically managers - gaining their confidence as a trusted advisor. Drive consistency and fair application of HR policies and procedures.
Apr 01, 2026
Full time
Rewards and Benefits on Offer; Permanent contract from day 1 1 day work from home Flexible working hours Company pension contribution Sick pay ASAP start Friendly and supportive working environment Continuous training and development The Company you will be working for; MTrec Commercial are supporting our industry leading client on their search to appoint an experienced HR Advisor to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; A key role within the HR team, this individual will be responsible for providing up to date employment law advice to all employees. The main duties include absence management combined with disciplinary and grievance, alongside the opportunity to support KPI analysis and identify appropriate projects in line with overall business objectives. Varied absence management including short term, long term and ill health capability cases. Liaise with the occupational health team, ensuring referrals are completed accurately and appropriate follow-up is completed. Support return to work cases, ensuring fair application of the UK absence policy. Closely monitor workplace restrictions and adjustments in line with the Equality Act, remaining mindful of the business' capacity to accommodate restrictions longer term. Provide managers and supervisors with appropriate advice on disciplinary and grievance matters - highlighting risks from a HR legislation perspective. Provide managers and supervisors with advice on performance related matters. Manage requests such as family friend leave and flexible working applications. Complete exit interviews to support the development of meaningful labour turnover analysis - highlighting trends and countermeasures. Support end to end recruitment - from initial approval on the role to onboarding the successful candidate - followed by support to the new recruit and manager during the probationary period. Lead on redundancy consultation should headcount require review - ensuring a fair process, for both single job title roles and pools with a potential reduction. Undertake project work such as policy drafting and reviews, ensuring compliance with legislation updates and best practice. Identify trends from HR KPI's suggesting recommendations for improvement. About You; CIPD Level 5 is essential Strong HR generalist experience within a manufacturing environment Excellent knowledge of UK Employment Law and best practice experience Problem solving and initiative Planning and organisation Strong communication skills Proactive and willingness to make positive change Previous experience within a fast paced HR environment, with strong experience in absence management. Ability to build relationships with various stakeholders, specifically managers - gaining their confidence as a trusted advisor. Drive consistency and fair application of HR policies and procedures.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Ipswich. This is a full time 44 hour role. You mustbe flexible and available to work within the opening hours of the business. The salary for this role is up to £33k depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Mobility to travel and work in other sites as required Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Apr 01, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Ipswich. This is a full time 44 hour role. You mustbe flexible and available to work within the opening hours of the business. The salary for this role is up to £33k depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Mobility to travel and work in other sites as required Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 01, 2026
Full time
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 01, 2026
Full time
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 01, 2026
Full time
Sir Robert Mc Alpine are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3 : 2025. If you are an experienced Works Supervisor with experience of working on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. We are seeking a highly skilled Planning Manager to be part of the Planning team that leads the planning and project controls function for this £1bn+ landmark project. You will ensure we treat the time we have with respect, responsibility, and intelligence. This role is pivotal to ensuring that our Planning forms the basis of key project decision making, and aligns project delivery with business objectives. Key Responsibilities lead planning function across one of the projects primary areas identify planning strategy, methods, and logistics required across the project lifecycle to deliver our product. create detailed programmes with robust breakdown structures, correct logic, and engaging appearance define the work we are intending to do with precision and ensure we make clear the logical flow of work. create phasing diagrams, logistics plans and resource / plant histograms and schedules to support our planning establish certainty and ensure we know our progress position, so we can shape our future actions with knowledge increase predictability with robust project controls, that forecast and generate early warning of our future position use data to support our decision making and lower our exposure to project risk clearly articulate to stakeholders, project teams, the customer and supply chain partners, the project's planning and performance consider the commercial and contractual implications of our Planning, Scheduling, Monitoring and Contorl foster collaboration across our own and wider project teams Your Profile Essential Skills & Experience: experience of managing planning on complex projects. strong understanding of working under the NEC form of contract excellent communication, and stakeholder management skills. solid understanding of construction methods and planning from first principles. strong knowledge of Powerproject planning software. Desirable Skills: experience in industrial sector is highly advantageous. leading and mentor planning team members good experience and understanding of 4D planning and digital planning technologies experience working on Construction Management (CM) projects Additional Attributes: passion for innovation and driving planning initiatives proven experience contributing of pre-contract planning Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Location : Camden (Head Office)/Hybrid ( with travel to services as required ) Salary : £34,218 - £36,977 per annum (Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales) Hours : 37.5 hours per week Contract: Permanent Closing Date: Monday 13th April 2026 Closing Time: 00:00am Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Volunteer and Service User Involvement Coordinator at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Service User Involvement and Volunteering are a key part of our 5 year strategy, and we are looking for a Volunteer & Service User Involvement Coordinator to ensure the views of service users, volunteers and women with lived experience of VAWG inform and support the development and delivery of services, operations, and ongoing strategy. About the Role Key responsibilities of the Volunteer and Service User Involvement Coordinator are: Implement and report on progress for both the Volunteering & Service User Involvement strategies. Work in partnership across other Solace s departments, specifically with services. Promote the value of both service user and volunteers engagement across the organisation including supporting the Shadow Board and all existing volunteers and those in the onboarding process. Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available. Engage and collaborate with staff to ensure services needs are reflected accurately in the recruitment of volunteers. Network locally and nationally to share and implement best practise and partnership initiatives. Train and support service users to be involved in influencing opportunities. Train and support volunteers to be involved in influencing opportunities and where relevant support them to gain employment within the organisation. Coordinating and disseminating both the annual service user and volunteering surveys. About You The ideal candidate will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience: Effectively involving service users and improving services and/or influencing decision makers Working collaboratively with staff and managers to improve their involvement and co-production practice Working collaboratively with services to establish need and recruit volunteers accordingly. Thorough understanding of and a passion for coproduction and the benefits it brings Excellent communication skills and ability to engage with a range of individuals in a variety of settings Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Apr 01, 2026
Full time
Location : Camden (Head Office)/Hybrid ( with travel to services as required ) Salary : £34,218 - £36,977 per annum (Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales) Hours : 37.5 hours per week Contract: Permanent Closing Date: Monday 13th April 2026 Closing Time: 00:00am Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Volunteer and Service User Involvement Coordinator at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Service User Involvement and Volunteering are a key part of our 5 year strategy, and we are looking for a Volunteer & Service User Involvement Coordinator to ensure the views of service users, volunteers and women with lived experience of VAWG inform and support the development and delivery of services, operations, and ongoing strategy. About the Role Key responsibilities of the Volunteer and Service User Involvement Coordinator are: Implement and report on progress for both the Volunteering & Service User Involvement strategies. Work in partnership across other Solace s departments, specifically with services. Promote the value of both service user and volunteers engagement across the organisation including supporting the Shadow Board and all existing volunteers and those in the onboarding process. Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available. Engage and collaborate with staff to ensure services needs are reflected accurately in the recruitment of volunteers. Network locally and nationally to share and implement best practise and partnership initiatives. Train and support service users to be involved in influencing opportunities. Train and support volunteers to be involved in influencing opportunities and where relevant support them to gain employment within the organisation. Coordinating and disseminating both the annual service user and volunteering surveys. About You The ideal candidate will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience: Effectively involving service users and improving services and/or influencing decision makers Working collaboratively with staff and managers to improve their involvement and co-production practice Working collaboratively with services to establish need and recruit volunteers accordingly. Thorough understanding of and a passion for coproduction and the benefits it brings Excellent communication skills and ability to engage with a range of individuals in a variety of settings Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Process Technology Manager - Potato Chip Billingham (Home of McCoys, POM-BEAR, Discos, and more ) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Process Technology Manager to join KP Snacks at our Billingham site. This is a great opportunity for a recognised snack foods process expert who enjoys working at the intersection of technology, manufacturing and innovation, and who wants to support and influence how process engineering capability is developed and embedded within KP Snacks and our wider Intersnack Group. About the role This specialist role will bring more process engineering capability expertise across priority programmes within KP Snacks. Acting as a subject matter expert, you will further deepen your snack food processing knowledge whilst play a critical role to support the implementation of new advanced process engineering technologies, embed best practice, and further strengthen long-term capability at one of our largest UK manufacturing sites. Working closely with UK and Intersnack site & technical teams, you will be focussed on leading process capability requirements for mid-term NPD and optimisation programmes and sustainability priorities, initially centred on agronomy sourcing/preparation and oil/fry technologies. You'll play a key role in further strengthening R&D and Manufacturing team interfaces, partnering with external suppliers, and play contributory and influencing role in subject matter expert discussions to drive UK/Intersnack best practice across our UK technical network. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and influence process capability design for mid-term NPD programmes, ensuring the right technologies, methods and standards are in place to support safe, consistent and efficient delivery Provide expert technical insight and recommendations , working with internal teams and external partners to identify, trial and implement new and improved process technologies Support sustainability and continuous improvement , contributing to carbon and waste reduction initiatives through data-led analysis, trials, RCA and optimisation activity Build capability across the business , coaching and supporting colleagues across R&D, Technical, Engineering and Manufacturing to strengthen long-term performance and consistency Maintain strong industry and category awareness , enabling the business to leverage process technologies to better influence product design, quality, efficiency and competitive performance. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: A degree or Masters in Food Engineering, Chemical Engineering or another STEM field - or significant relevant industry experience Strong experience in process engineering or process development within FMCG or food manufacturing Knowledge of food processing technologies and an awareness of emerging industry trends Experience working across multiple sites or regions, ideally with involvement in commissioning, line installation or change management Confidence in experimental design, problem solving and root cause analysis Experience managing a varied project portfolio and working with multiple stakeholders A valid driving licence and willingness to travel between sites
Apr 01, 2026
Full time
Process Technology Manager - Potato Chip Billingham (Home of McCoys, POM-BEAR, Discos, and more ) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Process Technology Manager to join KP Snacks at our Billingham site. This is a great opportunity for a recognised snack foods process expert who enjoys working at the intersection of technology, manufacturing and innovation, and who wants to support and influence how process engineering capability is developed and embedded within KP Snacks and our wider Intersnack Group. About the role This specialist role will bring more process engineering capability expertise across priority programmes within KP Snacks. Acting as a subject matter expert, you will further deepen your snack food processing knowledge whilst play a critical role to support the implementation of new advanced process engineering technologies, embed best practice, and further strengthen long-term capability at one of our largest UK manufacturing sites. Working closely with UK and Intersnack site & technical teams, you will be focussed on leading process capability requirements for mid-term NPD and optimisation programmes and sustainability priorities, initially centred on agronomy sourcing/preparation and oil/fry technologies. You'll play a key role in further strengthening R&D and Manufacturing team interfaces, partnering with external suppliers, and play contributory and influencing role in subject matter expert discussions to drive UK/Intersnack best practice across our UK technical network. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and influence process capability design for mid-term NPD programmes, ensuring the right technologies, methods and standards are in place to support safe, consistent and efficient delivery Provide expert technical insight and recommendations , working with internal teams and external partners to identify, trial and implement new and improved process technologies Support sustainability and continuous improvement , contributing to carbon and waste reduction initiatives through data-led analysis, trials, RCA and optimisation activity Build capability across the business , coaching and supporting colleagues across R&D, Technical, Engineering and Manufacturing to strengthen long-term performance and consistency Maintain strong industry and category awareness , enabling the business to leverage process technologies to better influence product design, quality, efficiency and competitive performance. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: A degree or Masters in Food Engineering, Chemical Engineering or another STEM field - or significant relevant industry experience Strong experience in process engineering or process development within FMCG or food manufacturing Knowledge of food processing technologies and an awareness of emerging industry trends Experience working across multiple sites or regions, ideally with involvement in commissioning, line installation or change management Confidence in experimental design, problem solving and root cause analysis Experience managing a varied project portfolio and working with multiple stakeholders A valid driving licence and willingness to travel between sites
Bennett and Game Recruitment LTD
Astwood Bank, Worcestershire
Position: Client Manager Location: Worcestershire Package: 45,000- 55,000, 25 days holiday plus BH, profit-related bonus Working hours: Full time, Monday-Friday, including flexi-time policy Role Overview As a Client Manager, you will play a vital role in delivering proactive and client-focused accountancy services that go well beyond the numbers. This role is centred on building lasting, trusted relationships with owner-managed businesses while leading and developing a high-performing team. You will be responsible for managing a diverse portfolio of clients, providing tailored business and tax advisory, and actively identifying opportunities to add value through additional services. This role is perfectly suited for an ACA/ACCA qualified professional with proven experience in a client-facing practice environment and a strong appetite for business development and networking. If you are a proactive leader looking for a dynamic culture where you can empower both your team and your clients to achieve their best, look no further. Client Manager Job Responsibilities Build and maintain strong, trusting relationships with clients through regular communication and empathetic support. Deliver tailored business and tax advice that reflects each client's unique goals and needs. Lead and develop your team through regular 1-to-1s, mentoring, and effective delegation to empower staff growth. Proactively identify and present additional service opportunities to clients to provide added value. Represent clients with HMRC, managing any investigations with care and diligence. Drive business development by attending networking events, industry conferences, and creating content for social media. Review team work to ensure total accuracy, compliance, and adherence to practice best practices. Plan and monitor team workflows to ensure all internal and external deadlines are consistently met. Client Manager Job Requirements ACA/ACCA qualified (or equivalent) is preferred, with proven experience in a client-facing role. Strong leadership and team management skills aligned with a collaborative company culture. Exceptional client communication and relationship-building capabilities. Excellent networking and business development abilities, including the capacity to develop and execute a growth plan. Comprehensive knowledge of tax laws, accountancy practices, and modern software like Xero and Sage. A proactive, solutions-oriented approach to handling client challenges. Commitment to continuous learning and professional development. Client Manager Salary & Benefits Competitive Salary : Ranging from 45,000- 55,000 based on experience. Generous Leave : Minimum 25 days holiday plus bank holidays, with additional loyalty days for long-term service. Flexible Working : A balance of office and remote work tailored to your needs plus a flexi-time policy. Financial Rewards : Firm-wide profit-related bonus scheme and free financial/mortgage advice. Health & Wellbeing : 24/7 GP consultations, mental health resources, and an employee assistance program. Growth & Culture : Structured career development and regular social activities for you and your family. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 01, 2026
Full time
Position: Client Manager Location: Worcestershire Package: 45,000- 55,000, 25 days holiday plus BH, profit-related bonus Working hours: Full time, Monday-Friday, including flexi-time policy Role Overview As a Client Manager, you will play a vital role in delivering proactive and client-focused accountancy services that go well beyond the numbers. This role is centred on building lasting, trusted relationships with owner-managed businesses while leading and developing a high-performing team. You will be responsible for managing a diverse portfolio of clients, providing tailored business and tax advisory, and actively identifying opportunities to add value through additional services. This role is perfectly suited for an ACA/ACCA qualified professional with proven experience in a client-facing practice environment and a strong appetite for business development and networking. If you are a proactive leader looking for a dynamic culture where you can empower both your team and your clients to achieve their best, look no further. Client Manager Job Responsibilities Build and maintain strong, trusting relationships with clients through regular communication and empathetic support. Deliver tailored business and tax advice that reflects each client's unique goals and needs. Lead and develop your team through regular 1-to-1s, mentoring, and effective delegation to empower staff growth. Proactively identify and present additional service opportunities to clients to provide added value. Represent clients with HMRC, managing any investigations with care and diligence. Drive business development by attending networking events, industry conferences, and creating content for social media. Review team work to ensure total accuracy, compliance, and adherence to practice best practices. Plan and monitor team workflows to ensure all internal and external deadlines are consistently met. Client Manager Job Requirements ACA/ACCA qualified (or equivalent) is preferred, with proven experience in a client-facing role. Strong leadership and team management skills aligned with a collaborative company culture. Exceptional client communication and relationship-building capabilities. Excellent networking and business development abilities, including the capacity to develop and execute a growth plan. Comprehensive knowledge of tax laws, accountancy practices, and modern software like Xero and Sage. A proactive, solutions-oriented approach to handling client challenges. Commitment to continuous learning and professional development. Client Manager Salary & Benefits Competitive Salary : Ranging from 45,000- 55,000 based on experience. Generous Leave : Minimum 25 days holiday plus bank holidays, with additional loyalty days for long-term service. Flexible Working : A balance of office and remote work tailored to your needs plus a flexi-time policy. Financial Rewards : Firm-wide profit-related bonus scheme and free financial/mortgage advice. Health & Wellbeing : 24/7 GP consultations, mental health resources, and an employee assistance program. Growth & Culture : Structured career development and regular social activities for you and your family. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Tax Manager - OMB & Private Client Specialist Manchester City Centre, 70,000 - 90,000 (DOE + Qualifications) A leading independent accountancy firm in Manchester is continuing to invest in the tax team and are now looking to recruit a Tax Manager with OMB and Private Client experience. This is a great opportunity, you'll be joining a well-established practice that has grown significantly in recent years and continues to build momentum. The tax work is broad, technical, and advisory-heavy, with clients often requiring joined up advice across both personal and business affairs. As the Tax Manager you'll be involved with: OMB and entrepreneur tax planning Group restructures and reconstructions Succession planning and IHT mitigation Trusts and family wealth planning CGT planning and transactional support Property-related structuring Share schemes and incentives EIS / VCT investment advice Residence and cross-border considerations You'll work closely with Partners and senior stakeholders, with plenty of client exposure and autonomy from day one. While there's scope to get involved in business development, the role is primarily focused on delivering strong technical advice and building trusted long-term relationships. You'll ideally have: Strong tax advisory experience (personal tax or mixed tax background) Proven ability to draft technical advice letters, reports and planning notes A recognised qualification (CTA, ACA, ACCA, ICAS or similar) Confidence dealing directly with clients, Partners and HMRC A professional, relationship-led approach Why This Firm? Strong salary range with flexibility for the right hire Hybrid working and modern city-centre offices Overtime paid at all levels (rare in the market) Supportive team environment with a genuine "people-first" culture Clear progression based on performance, not politics If you're looking for a tax advisory role where the work is genuinely interesting and the firm invests in its people, this is one worth exploring. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 01, 2026
Full time
Tax Manager - OMB & Private Client Specialist Manchester City Centre, 70,000 - 90,000 (DOE + Qualifications) A leading independent accountancy firm in Manchester is continuing to invest in the tax team and are now looking to recruit a Tax Manager with OMB and Private Client experience. This is a great opportunity, you'll be joining a well-established practice that has grown significantly in recent years and continues to build momentum. The tax work is broad, technical, and advisory-heavy, with clients often requiring joined up advice across both personal and business affairs. As the Tax Manager you'll be involved with: OMB and entrepreneur tax planning Group restructures and reconstructions Succession planning and IHT mitigation Trusts and family wealth planning CGT planning and transactional support Property-related structuring Share schemes and incentives EIS / VCT investment advice Residence and cross-border considerations You'll work closely with Partners and senior stakeholders, with plenty of client exposure and autonomy from day one. While there's scope to get involved in business development, the role is primarily focused on delivering strong technical advice and building trusted long-term relationships. You'll ideally have: Strong tax advisory experience (personal tax or mixed tax background) Proven ability to draft technical advice letters, reports and planning notes A recognised qualification (CTA, ACA, ACCA, ICAS or similar) Confidence dealing directly with clients, Partners and HMRC A professional, relationship-led approach Why This Firm? Strong salary range with flexibility for the right hire Hybrid working and modern city-centre offices Overtime paid at all levels (rare in the market) Supportive team environment with a genuine "people-first" culture Clear progression based on performance, not politics If you're looking for a tax advisory role where the work is genuinely interesting and the firm invests in its people, this is one worth exploring. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Liverpool (with the possibility of hybrid working) Contract: 12 month fixed term (with potential to be extended or made permanent) Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Client Adviser role: Part of the Asylum Services team, the Client Adviser is a rewarding role at Migrant Help which forms part of the Advice, Issue Reporting and Eligibility (AIRE) contract. You will support our national Asylum Service to support vulnerable asylum seekers across the UK through telephone and face to face advice. This is a busy and high paced working environment with regular changes to needs and priorities, by working with the Regional Assistant Manager and re-prioritising your work, you will be rewarded by seeing how your efforts positively impact our clients. If you are target driven and friendly, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Client Adviser: Work as part of the national team, provide support to asylum seekers within all accommodation types across the UK Support Asylum Seekers to complete applications when required, ensuring forms are completed accurately, with the correct level of detail and within required KPIs and timescales Provide detailed induction briefings to new arrivals in Initial Accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations Work as part of the regional team to ensure compliance with all applicable regulatory requirements, Health and Safety standards, policies, and procedures, provide the correct advice and guidance to all who require our support Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within the required timescales The experience and skills you need to become our Client Adviser: Provided a service to clients over the phone whose first language is not always English Provided advice an information within an organization and working with people in sensitive and emotionally demanding situations Proven experience of delivering complex information to clients with and without interpreters Ability to work under pressure and to meet deadlines. Operational experience working to challenging performance KPI's Ability to work empathetically with people facing transition and uncertainty. Ability to learn quickly and adapt to change Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years ?Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 6th April 2026 If you are interested in becoming our new Client Adviser, please click 'APPLY' today. We look forward to hearing from you! As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Apr 01, 2026
Contractor
Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Liverpool (with the possibility of hybrid working) Contract: 12 month fixed term (with potential to be extended or made permanent) Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Client Adviser role: Part of the Asylum Services team, the Client Adviser is a rewarding role at Migrant Help which forms part of the Advice, Issue Reporting and Eligibility (AIRE) contract. You will support our national Asylum Service to support vulnerable asylum seekers across the UK through telephone and face to face advice. This is a busy and high paced working environment with regular changes to needs and priorities, by working with the Regional Assistant Manager and re-prioritising your work, you will be rewarded by seeing how your efforts positively impact our clients. If you are target driven and friendly, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Client Adviser: Work as part of the national team, provide support to asylum seekers within all accommodation types across the UK Support Asylum Seekers to complete applications when required, ensuring forms are completed accurately, with the correct level of detail and within required KPIs and timescales Provide detailed induction briefings to new arrivals in Initial Accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations Work as part of the regional team to ensure compliance with all applicable regulatory requirements, Health and Safety standards, policies, and procedures, provide the correct advice and guidance to all who require our support Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within the required timescales The experience and skills you need to become our Client Adviser: Provided a service to clients over the phone whose first language is not always English Provided advice an information within an organization and working with people in sensitive and emotionally demanding situations Proven experience of delivering complex information to clients with and without interpreters Ability to work under pressure and to meet deadlines. Operational experience working to challenging performance KPI's Ability to work empathetically with people facing transition and uncertainty. Ability to learn quickly and adapt to change Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years ?Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 6th April 2026 If you are interested in becoming our new Client Adviser, please click 'APPLY' today. We look forward to hearing from you! As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Customer Service Coordinator Hours : Full time, (Mon- Friday) 8.00 am 5 pm Salary : £26,568 a year Eastbourne, East Sussex We are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role: Customer Service Coordinator: Communication Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames. Appointments To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers. Queries/Enquires Responsible for dealing with all queries from prescribers, service users, carers and colleagues. Administration Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service. Hardware Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer. General Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the service Focuses on internal and external customers Builds and maintains effective teamwork with colleagues Embraces change , stay calm and professional at all times Perform duties according to all Company policies, procedures and instructions. This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficial Excellent communication skills and ability to empathise. Calm under pressure. Previous administration and diary management experience is advantageous Professional and confident manner over the telephone and via email. Good attention to detail, accuracy and be able to multitask. Competent IT skills with an ability to learn new systems Qualified to GCSE level or equivalent An enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months) 25 days holiday FTE , (plus Bank Holidays) Company Pension Scheme Life Assurance Free on-site parking Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 01, 2026
Full time
Customer Service Coordinator Hours : Full time, (Mon- Friday) 8.00 am 5 pm Salary : £26,568 a year Eastbourne, East Sussex We are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role: Customer Service Coordinator: Communication Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames. Appointments To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers. Queries/Enquires Responsible for dealing with all queries from prescribers, service users, carers and colleagues. Administration Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service. Hardware Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer. General Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the service Focuses on internal and external customers Builds and maintains effective teamwork with colleagues Embraces change , stay calm and professional at all times Perform duties according to all Company policies, procedures and instructions. This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficial Excellent communication skills and ability to empathise. Calm under pressure. Previous administration and diary management experience is advantageous Professional and confident manner over the telephone and via email. Good attention to detail, accuracy and be able to multitask. Competent IT skills with an ability to learn new systems Qualified to GCSE level or equivalent An enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months) 25 days holiday FTE , (plus Bank Holidays) Company Pension Scheme Life Assurance Free on-site parking Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
