FRENCH SELECTION (FS UK) Spanish and Italian speaking Customer Service Advisor Salary: up to 30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8214SI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in Spanish AND Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Feb 03, 2026
Full time
FRENCH SELECTION (FS UK) Spanish and Italian speaking Customer Service Advisor Salary: up to 30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8214SI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in Spanish AND Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
French Speaking Customer Service Advisor Full Time and Permanent South Lanarkshire 27,000 About the Role: A leading international company, is seeking a full-time French Speaking Customer Service Advisor to support the growing team. This role involves proactively managing customer's journeys, aiming to retain and expand the customer base by delivering exceptional customer service and ensuring a smooth service. Key Responsibilities: Taking inbound calls and ensuring each customer receives a 5-star experience. Working on a shared email inbox and providing supportive and helpful replies. Communicating with customers regarding their orders, including delays, delivery timeframes, returns, and faulty products. Process orders and quotes and ensuring same-day responses. Resolving product and technical enquiries and make appropriate product recommendations. Maintaining accurate and detailed customer account records. Essential Requirements: Fluency in French and fluency in English (both written and verbal). The ability to build rapport with customer and provide 5 service. Excellent communication, and teamwork skills with a positive attitude. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 01, 2026
Full time
French Speaking Customer Service Advisor Full Time and Permanent South Lanarkshire 27,000 About the Role: A leading international company, is seeking a full-time French Speaking Customer Service Advisor to support the growing team. This role involves proactively managing customer's journeys, aiming to retain and expand the customer base by delivering exceptional customer service and ensuring a smooth service. Key Responsibilities: Taking inbound calls and ensuring each customer receives a 5-star experience. Working on a shared email inbox and providing supportive and helpful replies. Communicating with customers regarding their orders, including delays, delivery timeframes, returns, and faulty products. Process orders and quotes and ensuring same-day responses. Resolving product and technical enquiries and make appropriate product recommendations. Maintaining accurate and detailed customer account records. Essential Requirements: Fluency in French and fluency in English (both written and verbal). The ability to build rapport with customer and provide 5 service. Excellent communication, and teamwork skills with a positive attitude. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
French Speaking Customer Service Advisor 25,300 Monday - Friday between 8am - 6pm Full time Edinburgh Are you a talented customer service advisor looking for a new opportunity? This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Taking inbound calls from customers who require support and guidance. Providing 5 service to customers at all times. Maintain company standards for a globally recognised brand. Solve customer problems and help resolve issues. Provide advice and guidance to customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jan 31, 2026
Full time
French Speaking Customer Service Advisor 25,300 Monday - Friday between 8am - 6pm Full time Edinburgh Are you a talented customer service advisor looking for a new opportunity? This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Taking inbound calls from customers who require support and guidance. Providing 5 service to customers at all times. Maintain company standards for a globally recognised brand. Solve customer problems and help resolve issues. Provide advice and guidance to customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the French market, so a fluent French speaker is required. The role would start in February and is a 6-month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent French speaking and written You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £26-27K per annum 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
Jan 31, 2026
Contractor
Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the French market, so a fluent French speaker is required. The role would start in February and is a 6-month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent French speaking and written You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £26-27K per annum 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
Join a thriving industrial/manufacturing company as a French Speaking Customer Service professional in Lanarkshire. This role requires fluency in French and a strong focus on delivering excellent service to customers. Client Details The employer is a well-established, medium-sized organisation within the industrial/manufacturing sector. They are known for their innovative approach and commitment to providing high-quality products and services to their customers. Description Respond to customer inquiries via phone, email, and online platforms in both French and English. Provide accurate product and service information to customers in a timely manner. Resolve customer issues and complaints with professionalism and efficiency. Process orders and ensure accurate and timely delivery coordination. Maintain detailed and up-to-date records of customer interactions. Collaborate with internal departments to address customer needs effectively. Support the sales team with customer-related tasks and follow-ups. Contribute to continuous improvement initiatives within the customer service department. Profile A successful French Speaking Customer Service professional should have: Fluency in both French and English, with excellent written and verbal communication skills. Previous experience in customer service within the industrial/manufacturing sector is advantageous. Strong organisational and problem-solving skills. Proficiency with standard office software and customer management systems. A customer-focused approach and a keen eye for detail. Job Offer Competitive salary of 27,000 Hybrid working Private healthcare Permanent contract offering job stability. Proficiency in additional European languages-especially German or Italian-would be a strong advantage and is preferred for this role.
Jan 29, 2026
Full time
Join a thriving industrial/manufacturing company as a French Speaking Customer Service professional in Lanarkshire. This role requires fluency in French and a strong focus on delivering excellent service to customers. Client Details The employer is a well-established, medium-sized organisation within the industrial/manufacturing sector. They are known for their innovative approach and commitment to providing high-quality products and services to their customers. Description Respond to customer inquiries via phone, email, and online platforms in both French and English. Provide accurate product and service information to customers in a timely manner. Resolve customer issues and complaints with professionalism and efficiency. Process orders and ensure accurate and timely delivery coordination. Maintain detailed and up-to-date records of customer interactions. Collaborate with internal departments to address customer needs effectively. Support the sales team with customer-related tasks and follow-ups. Contribute to continuous improvement initiatives within the customer service department. Profile A successful French Speaking Customer Service professional should have: Fluency in both French and English, with excellent written and verbal communication skills. Previous experience in customer service within the industrial/manufacturing sector is advantageous. Strong organisational and problem-solving skills. Proficiency with standard office software and customer management systems. A customer-focused approach and a keen eye for detail. Job Offer Competitive salary of 27,000 Hybrid working Private healthcare Permanent contract offering job stability. Proficiency in additional European languages-especially German or Italian-would be a strong advantage and is preferred for this role.
FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jan 28, 2026
Full time
FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
