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RecruitmentRevolution.com
Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep
RecruitmentRevolution.com
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 15, 2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
RecruitmentRevolution.com
Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep
RecruitmentRevolution.com City, Manchester
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 15, 2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
RecruitmentRevolution.com
Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep
RecruitmentRevolution.com City, Birmingham
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 15, 2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
RecruitmentRevolution.com
1st/2nd Line Software Support Analyst - ERP SaaS. Hybrid
RecruitmentRevolution.com Grantham, Lincolnshire
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 15, 2025
Full time
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
RecruitmentRevolution.com
1st/2nd Line Software Support Analyst - ERP SaaS. Hybrid
RecruitmentRevolution.com Frampton, Lincolnshire
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 15, 2025
Full time
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
RecruitmentRevolution.com
1st/2nd Line Software Support Analyst - ERP SaaS. Hybrid
RecruitmentRevolution.com Nottingham, Nottinghamshire
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 15, 2025
Full time
We re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £25k to £29k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Muller UK & Ireland
Engineering Technician (Dairy)
Muller UK & Ireland Stonehouse, Gloucestershire
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us at our Severnside Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Dairy) Severnside Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
Oct 14, 2025
Full time
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us at our Severnside Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Dairy) Severnside Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
Muller UK & Ireland
Engineering Technician (Blow Moulding)
Muller UK & Ireland Stonehouse, Gloucestershire
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us in our Blow Moulding Department at our Severnside Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Blow Moulding) Severnside Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
Oct 14, 2025
Full time
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us in our Blow Moulding Department at our Severnside Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Blow Moulding) Severnside Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
Solus Accident Repair Centres
Workshop Manager
Solus Accident Repair Centres Little Hulton, Manchester
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities The Role: Responsible for the workshop team, building a collaborative team working environment, which focuses on the customer and what matters to them. Leading the workshop team in producing quality repairs with a "right first time" culture and attitude to their work. Identify opportunities which promote customer satisfaction and or process improvement ideas and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations Qualifications Desirable qualifications and experience: - Able to demonstrate technical competence, providing hands on practical support. - Experience of leading a team, working across different management teams. - Experience of working within the motor repair industry. - Strong technical competence and repair methodology knowledge. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Oct 14, 2025
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities The Role: Responsible for the workshop team, building a collaborative team working environment, which focuses on the customer and what matters to them. Leading the workshop team in producing quality repairs with a "right first time" culture and attitude to their work. Identify opportunities which promote customer satisfaction and or process improvement ideas and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations Qualifications Desirable qualifications and experience: - Able to demonstrate technical competence, providing hands on practical support. - Experience of leading a team, working across different management teams. - Experience of working within the motor repair industry. - Strong technical competence and repair methodology knowledge. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Muller UK & Ireland
Engineering Technician
Muller UK & Ireland Manchester, Lancashire
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us at our Manchester Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Dairy) Manchester Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
Oct 14, 2025
Full time
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are seeking an Engineering Technician to join us at our Manchester Dairy As an Engineering Technician you'll provide safe front line reactive maintenance. Actively identify root cause and bring the equipment back in to service as quickly as possible as well as actively seeking and identifying cost effective improvements to site assets and equipment, improving efficiency and reliability. Engineering Technician (Dairy) Manchester Permanent contract: 4 on 4 off (2 days & 2 nights, 7-7) Key responsibilities as an Engineering Technician: To ensure effective handover of information across shift Uses PMS to support prioritisation and problem solving (RCFA) To diagnose faults and to test , repair and maintain Mechanical / Electrical equipment To observe, recognise and report on machinery or component defects or symptoms of impending failure and provide CMMS data Contact OEM's and other suppliers for technical support as and when required and expedite parts when not available on site Lead shift based problem solving where corrective actions aren't clear Working as ONE TEAM with First Line Response Technician Coaching of operators with asset care tasks Identify & implement Improvements Identify life cycle issues and raise these with possible recommendations Use and support simple 5WHY OE techniques / RCA techniques through to 100 year fix Use and support departmental 5s programmes for workshops and stores What we're looking for: Recognised apprenticeship Experience within maintenance Manufacturing Industry Experience Mechanical/Electrical Biased ONC/HNC IOSHH / Nebosh - Desirable Electrical qualification Multiskilled engineer experience Please note this is a 4 on 4 off Shift role Days/Nights rotating (2 Days 2 Nights) What's in it for you? Competitive salary Generous annual leave allowance (276 hours) Access to Muller Rewards Platform Long term career with a company that invests in you! Career development and defined pathways Onsite car park Supportive team environment Life assurance Pension scheme 5% annual bonus (company target dependant)
MCR Property Group
Systems Project Manager
MCR Property Group Manchester, Lancashire
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
Oct 07, 2025
Full time
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
Select Engineering
Training & Development Specialist
Select Engineering Coventry, Warwickshire
We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team. This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences. The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale. Key Responsibilities: Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually. Conduct training needs analysis to identify skill gaps and learning opportunities. Create learning materials, guides, and e-learning content tailored to customer service operations. Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business. Support leadership development through coaching, workshops, and targeted learning interventions. Monitor training effectiveness and gather feedback to continuously improve learning experiences. Collaborate with operational leaders to align training with business goals and customer expectations. Champion a culture of continuous learning and professional growth. Help develop a yearly core skills programme for all levels in the CRC Required Skills & Experience: Proven experience in training, learning & development, ideally within a customer service or contact centre environment. Strong facilitation and presentation skills, with the ability to engage diverse audiences. Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning). Excellent communication and interpersonal skills. Ability to assess training impact and adapt programmes based on feedback and performance data. Strong organisational and time management skills; self-motivated and proactive. Preferred Qualifications: Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer). Experience with learning management systems (LMS) and digital learning tools. Familiarity with customer experience principles and service excellence frameworks. If you are interested and have the skills and experience required Apply Now! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
Oct 06, 2025
Contractor
We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team. This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences. The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale. Key Responsibilities: Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually. Conduct training needs analysis to identify skill gaps and learning opportunities. Create learning materials, guides, and e-learning content tailored to customer service operations. Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business. Support leadership development through coaching, workshops, and targeted learning interventions. Monitor training effectiveness and gather feedback to continuously improve learning experiences. Collaborate with operational leaders to align training with business goals and customer expectations. Champion a culture of continuous learning and professional growth. Help develop a yearly core skills programme for all levels in the CRC Required Skills & Experience: Proven experience in training, learning & development, ideally within a customer service or contact centre environment. Strong facilitation and presentation skills, with the ability to engage diverse audiences. Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning). Excellent communication and interpersonal skills. Ability to assess training impact and adapt programmes based on feedback and performance data. Strong organisational and time management skills; self-motivated and proactive. Preferred Qualifications: Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer). Experience with learning management systems (LMS) and digital learning tools. Familiarity with customer experience principles and service excellence frameworks. If you are interested and have the skills and experience required Apply Now! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
Faith Recruitment
Workshop Controller
Faith Recruitment Guildford, Surrey
Benefits: 22 days holiday plus bank holidays An additional day off for your birthday Access to ongoing training and development opportunities Career progression pathways What you'll be doing: Managing a busy, multi-brand workshop environment Overseeing and delegating the workload of a team Coordinating workshop resources to maximise productivity and meet deadlines Supporting Service Advisors at the front desk and handling customer queries Ensuring high-quality output from Technicians, including mechanical work and compliance with audit standards Upholding health and safety standards within the workshop Ordering and managing parts required to meet workshop demands Mentoring and developing team members, supporting their training and career progression based on their skill level and role What We Are Looking For: Proven experience in efficiently running a workshop as a Workshop Controller or in a similar leadership role A proactive and process-driven mindset with a strong commitment to quality and professionalism Excellent verbal and written communication skills Strong decision-making skills and the ability to prioritise tasks effectively A positive, can-do attitude with a willingness to take ownership and lead by example Full, valid UK driving licence Ability to manage workload effectively A supportive and friendly workplace where your contributions are valued. If you are proactive, detail-oriented, and ready to make a difference, apply today to join this fantastic team
Oct 06, 2025
Full time
Benefits: 22 days holiday plus bank holidays An additional day off for your birthday Access to ongoing training and development opportunities Career progression pathways What you'll be doing: Managing a busy, multi-brand workshop environment Overseeing and delegating the workload of a team Coordinating workshop resources to maximise productivity and meet deadlines Supporting Service Advisors at the front desk and handling customer queries Ensuring high-quality output from Technicians, including mechanical work and compliance with audit standards Upholding health and safety standards within the workshop Ordering and managing parts required to meet workshop demands Mentoring and developing team members, supporting their training and career progression based on their skill level and role What We Are Looking For: Proven experience in efficiently running a workshop as a Workshop Controller or in a similar leadership role A proactive and process-driven mindset with a strong commitment to quality and professionalism Excellent verbal and written communication skills Strong decision-making skills and the ability to prioritise tasks effectively A positive, can-do attitude with a willingness to take ownership and lead by example Full, valid UK driving licence Ability to manage workload effectively A supportive and friendly workplace where your contributions are valued. If you are proactive, detail-oriented, and ready to make a difference, apply today to join this fantastic team
RecruitmentRevolution.com
Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep
RecruitmentRevolution.com
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, we have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 04, 2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, we have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Uxbridge MOT and Service Centre
Mechanic / Workshop Manager
Uxbridge MOT and Service Centre
Mechanic / Workshop Manager Location: Uxbridge Salary: £40,000 - £50,000 per annum, commensurate with experience Position Overview We are seeking a dedicated and dynamic Mechanic / Workshop Manager to lead our team of Skilled Technicians. This pivotal role is responsible for driving workshop efficiency, upholding the highest standards of technical excellence, and ensuring an exceptional customer experience. The ideal candidate will be a proven leader, motivated by achieving targets and fostering team development within a fast-paced automotive environment. Remuneration & Benefits: Competitive Salary: £40,000 - £50,000 per annum, commensurate with experience. Performance Bonus: An attractive, uncapped bonus scheme with an average annual earning of £7,100. Generous Leave Allowance: 5.6 weeks of annual leave. Financial Security: Company pension scheme and life assurance. Additional Perks: Family and Friends discount events and a 'Refer a Friend' scheme. Career Development: Clear pathways for professional growth and advancement within the company. Key Responsibilities: Team Leadership & Performance: Directly manage, mentor, and motivate the workshop team to achieve outstanding performance against key sales, efficiency, and customer service targets. Workflow & Resource Management: Strategically allocate jobs and workshop resources based on technical requirements, skill sets, and priority to maximize productivity and meet deadlines. Operational Excellence: Ensure full compliance with all Health and Safety regulations and internal quality standards, maintaining a safe and efficient workshop environment. Customer Service Collaboration: Work closely with the Front of House team to ensure a seamless service journey for every customer, providing clear and professional communication regarding work requirements, options, and implications. Business Acumen: Monitor workshop performance metrics, understand customer demand, and implement strategies to exceed expectations and drive profitability. Essential Skills & Experience: A Level 3 qualification in Light Vehicle Maintenance or equivalent demonstrable technical experience. Proven experience in a leadership or supervisory role, with a strong ability to mentor and develop a team. Exceptional organisational, communication, and interpersonal skills. A strong track record of meeting and exceeding business targets and KPIs. Thorough understanding of automotive compliance standards and experience with workshop management systems. A full, valid UK driving licence. Apply To pursue this opportunity and lead our talented team, please submit your application now. We are committed to creating a diverse and inclusive environment and welcome applicants from all backgrounds.
Oct 03, 2025
Full time
Mechanic / Workshop Manager Location: Uxbridge Salary: £40,000 - £50,000 per annum, commensurate with experience Position Overview We are seeking a dedicated and dynamic Mechanic / Workshop Manager to lead our team of Skilled Technicians. This pivotal role is responsible for driving workshop efficiency, upholding the highest standards of technical excellence, and ensuring an exceptional customer experience. The ideal candidate will be a proven leader, motivated by achieving targets and fostering team development within a fast-paced automotive environment. Remuneration & Benefits: Competitive Salary: £40,000 - £50,000 per annum, commensurate with experience. Performance Bonus: An attractive, uncapped bonus scheme with an average annual earning of £7,100. Generous Leave Allowance: 5.6 weeks of annual leave. Financial Security: Company pension scheme and life assurance. Additional Perks: Family and Friends discount events and a 'Refer a Friend' scheme. Career Development: Clear pathways for professional growth and advancement within the company. Key Responsibilities: Team Leadership & Performance: Directly manage, mentor, and motivate the workshop team to achieve outstanding performance against key sales, efficiency, and customer service targets. Workflow & Resource Management: Strategically allocate jobs and workshop resources based on technical requirements, skill sets, and priority to maximize productivity and meet deadlines. Operational Excellence: Ensure full compliance with all Health and Safety regulations and internal quality standards, maintaining a safe and efficient workshop environment. Customer Service Collaboration: Work closely with the Front of House team to ensure a seamless service journey for every customer, providing clear and professional communication regarding work requirements, options, and implications. Business Acumen: Monitor workshop performance metrics, understand customer demand, and implement strategies to exceed expectations and drive profitability. Essential Skills & Experience: A Level 3 qualification in Light Vehicle Maintenance or equivalent demonstrable technical experience. Proven experience in a leadership or supervisory role, with a strong ability to mentor and develop a team. Exceptional organisational, communication, and interpersonal skills. A strong track record of meeting and exceeding business targets and KPIs. Thorough understanding of automotive compliance standards and experience with workshop management systems. A full, valid UK driving licence. Apply To pursue this opportunity and lead our talented team, please submit your application now. We are committed to creating a diverse and inclusive environment and welcome applicants from all backgrounds.
Jonathan Lee Recruitment Ltd
Training, Learning & Development Specialist
Jonathan Lee Recruitment Ltd
Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35) Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful. What You Will Do: - Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually. - Conduct training needs analyses to identify skill gaps and learning opportunities. - Create tailored learning materials, guides, and e-learning content for customer service operations. - Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business. - Support leadership development through coaching sessions, workshops, and targeted learning interventions. - Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs. What You Will Bring: - Proven experience in training, learning, and development, ideally within a customer service or contact centre environment. - Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively. - Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning. - Excellent communication and interpersonal skills, with the ability to inspire and motivate learners. - A proactive and self-motivated approach, paired with strong organisational and time management skills. As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential. Location: This role is based in Whitley, offering a dynamic and collaborative environment for professional development. Interested?: If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Oct 03, 2025
Contractor
Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35) Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful. What You Will Do: - Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually. - Conduct training needs analyses to identify skill gaps and learning opportunities. - Create tailored learning materials, guides, and e-learning content for customer service operations. - Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business. - Support leadership development through coaching sessions, workshops, and targeted learning interventions. - Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs. What You Will Bring: - Proven experience in training, learning, and development, ideally within a customer service or contact centre environment. - Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively. - Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning. - Excellent communication and interpersonal skills, with the ability to inspire and motivate learners. - A proactive and self-motivated approach, paired with strong organisational and time management skills. As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential. Location: This role is based in Whitley, offering a dynamic and collaborative environment for professional development. Interested?: If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
The Recruitment Solution
Mobile Smart Repair Technician
The Recruitment Solution City, Birmingham
Smart Repair Technicians, Do you want to earn a fabulous salary plus bonus! Working for the dealer group of the moment! Working as a Mobile Smart Repair Technician. Working at various dealerships within group, within the Birmingham area. The Recruitment Solution are looking to recruit an experienced SMART Repair Technician for this award winning, brand, main dealer group. Why Apply for this Mobile SMART Repair Technician role? • Fabulous salary - Plus bonus. MONDAY to FRIDAY. • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to an Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Enhanced maternity and paternity ensure that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • A Tool Insurance Programme to protect your valuable tools with their comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through their pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. Requirements for this Mobile SMART Repairer role: • You will need to have experience of completing work to the highest of standards to make sure the customers are completely satisfied. • You will be responsible for repairing and refurbishing any damage that has occurred to the vehicles. This includes scratches, scuffs and dents. • You will also be responsible for preparing the vehicles to be repaired • As well as cosmetic paint touch ups and local paintwork repairs. • To maintain equipment on a regular basis and report any problems to the Bodyshop Manager. To find out more or to apply for this SMART Repairer vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Oct 02, 2025
Full time
Smart Repair Technicians, Do you want to earn a fabulous salary plus bonus! Working for the dealer group of the moment! Working as a Mobile Smart Repair Technician. Working at various dealerships within group, within the Birmingham area. The Recruitment Solution are looking to recruit an experienced SMART Repair Technician for this award winning, brand, main dealer group. Why Apply for this Mobile SMART Repair Technician role? • Fabulous salary - Plus bonus. MONDAY to FRIDAY. • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to an Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Enhanced maternity and paternity ensure that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • A Tool Insurance Programme to protect your valuable tools with their comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through their pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. Requirements for this Mobile SMART Repairer role: • You will need to have experience of completing work to the highest of standards to make sure the customers are completely satisfied. • You will be responsible for repairing and refurbishing any damage that has occurred to the vehicles. This includes scratches, scuffs and dents. • You will also be responsible for preparing the vehicles to be repaired • As well as cosmetic paint touch ups and local paintwork repairs. • To maintain equipment on a regular basis and report any problems to the Bodyshop Manager. To find out more or to apply for this SMART Repairer vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Robert Walters
CEO Office Business Management Analyst
Robert Walters
CEO Business Management Analyst An exceptional opportunity has arisen for a Chief Executive Office Business Management Analyst to join a globally connected financial institution headquartered in London. This role sits at the heart of the Executive Office, providing you with a unique platform to work closely with the CEO and senior leadership team on high-impact strategic projects, business planning, and governance activities. You will play a pivotal part in supporting the delivery of key initiatives that shape the future direction of the organisation, while also ensuring robust corporate governance and effective communication across all levels. The environment is inclusive, supportive, and offers significant exposure to executive decision-making processes, making it an ideal setting for those who thrive in collaborative and fast-evolving workplaces. Flexible working opportunities and a commitment to professional development further enhance this highly sought-after position. What you'll do: Support business planning cycles by tracking performance metrics and preparing comprehensive reports that align with overall corporate objectives. Produce formal, high-quality presentations for Board meetings, shareholder sessions, senior management forums, strategy workshops, and other executive gatherings. Provide general administrative and operational support to the CEO, Executive Committee members, and the wider CEO office team to ensure seamless daily operations. Assist with regulatory requirements such as compliance with Senior Managers and Certification Regime (SMCR), ensuring all documentation is accurate and up to date. Contribute to the successful delivery of strategic projects by managing risks, monitoring milestones across departments, and facilitating cross-functional collaboration. Develop clear communications regarding bank strategy and performance for both internal stakeholders and external partners as required. Undertake ad hoc research assignments or process improvement projects that contribute to greater efficiency within the Executive Office. Partner with various departments to aid in the execution of annual budget reviews and strategic bank-wide initiatives. Support project management efforts by helping prioritise tasks, track progress on key deliverables, and ensure timely completion of critical outcomes. Assist in preparing detailed corporate reports on behalf of the CEO while maintaining the integrity of frameworks and policies. What you bring: A strong academic background demonstrating intellectual rigour relevant to business management or finance roles within complex organisations. Exemplary written and verbal communication skills enabling you to produce polished presentations and articulate complex ideas clearly at all levels. Proven experience working in highly regulated environments ideally within financial services where attention to detail is paramount. Confidence engaging with senior management including CEOs or C-suite executives; able to build rapport quickly while maintaining professionalism at all times. A thorough understanding of front-to-back banking operations as well as risk management principles and control frameworks. Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Word with an ability to operate consistently within brand guidelines. Demonstrated ability to work independently without close supervision while effectively prioritising rapidly changing workloads under pressure. A broad understanding of diverse business functions coupled with operational insight into how large organisations achieve their objectives collaboratively. A proactive approach characterised by credibility among colleagues; solution-focused thinking combined with initiative-taking behaviour is essential. Meticulous attention to detail alongside unwavering integrity, discretion when handling sensitive information, resilience under pressure, quick learning abilities, and calmness in demanding situations. What sets this company apart: This organisation stands out due to its truly global reach connecting major financial markets across continents and its unique heritage which brings together diverse perspectives for innovative problem-solving. Employees benefit from being part of an inclusive workplace culture where knowledge sharing is encouraged at every level. The Executive Office function is renowned for its supportive leadership style; here your contributions are valued not just for what they achieve but also for how they foster teamwork across departments. With headquarters in London yet operations spanning Shanghai, Singapore, New York and beyond, you'll find yourself part of an international network committed to responsible growth. Professional development is actively supported through access to training resources tailored around your ambitions; flexible working options further enhance work-life balance so you can perform at your best both inside and outside the office. Above all else this institution's reputation for integrity ensures that employees are empowered not only to succeed but also do so ethically making it an inspiring place for those who want their work to have lasting impact. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Oct 01, 2025
Full time
CEO Business Management Analyst An exceptional opportunity has arisen for a Chief Executive Office Business Management Analyst to join a globally connected financial institution headquartered in London. This role sits at the heart of the Executive Office, providing you with a unique platform to work closely with the CEO and senior leadership team on high-impact strategic projects, business planning, and governance activities. You will play a pivotal part in supporting the delivery of key initiatives that shape the future direction of the organisation, while also ensuring robust corporate governance and effective communication across all levels. The environment is inclusive, supportive, and offers significant exposure to executive decision-making processes, making it an ideal setting for those who thrive in collaborative and fast-evolving workplaces. Flexible working opportunities and a commitment to professional development further enhance this highly sought-after position. What you'll do: Support business planning cycles by tracking performance metrics and preparing comprehensive reports that align with overall corporate objectives. Produce formal, high-quality presentations for Board meetings, shareholder sessions, senior management forums, strategy workshops, and other executive gatherings. Provide general administrative and operational support to the CEO, Executive Committee members, and the wider CEO office team to ensure seamless daily operations. Assist with regulatory requirements such as compliance with Senior Managers and Certification Regime (SMCR), ensuring all documentation is accurate and up to date. Contribute to the successful delivery of strategic projects by managing risks, monitoring milestones across departments, and facilitating cross-functional collaboration. Develop clear communications regarding bank strategy and performance for both internal stakeholders and external partners as required. Undertake ad hoc research assignments or process improvement projects that contribute to greater efficiency within the Executive Office. Partner with various departments to aid in the execution of annual budget reviews and strategic bank-wide initiatives. Support project management efforts by helping prioritise tasks, track progress on key deliverables, and ensure timely completion of critical outcomes. Assist in preparing detailed corporate reports on behalf of the CEO while maintaining the integrity of frameworks and policies. What you bring: A strong academic background demonstrating intellectual rigour relevant to business management or finance roles within complex organisations. Exemplary written and verbal communication skills enabling you to produce polished presentations and articulate complex ideas clearly at all levels. Proven experience working in highly regulated environments ideally within financial services where attention to detail is paramount. Confidence engaging with senior management including CEOs or C-suite executives; able to build rapport quickly while maintaining professionalism at all times. A thorough understanding of front-to-back banking operations as well as risk management principles and control frameworks. Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Word with an ability to operate consistently within brand guidelines. Demonstrated ability to work independently without close supervision while effectively prioritising rapidly changing workloads under pressure. A broad understanding of diverse business functions coupled with operational insight into how large organisations achieve their objectives collaboratively. A proactive approach characterised by credibility among colleagues; solution-focused thinking combined with initiative-taking behaviour is essential. Meticulous attention to detail alongside unwavering integrity, discretion when handling sensitive information, resilience under pressure, quick learning abilities, and calmness in demanding situations. What sets this company apart: This organisation stands out due to its truly global reach connecting major financial markets across continents and its unique heritage which brings together diverse perspectives for innovative problem-solving. Employees benefit from being part of an inclusive workplace culture where knowledge sharing is encouraged at every level. The Executive Office function is renowned for its supportive leadership style; here your contributions are valued not just for what they achieve but also for how they foster teamwork across departments. With headquarters in London yet operations spanning Shanghai, Singapore, New York and beyond, you'll find yourself part of an international network committed to responsible growth. Professional development is actively supported through access to training resources tailored around your ambitions; flexible working options further enhance work-life balance so you can perform at your best both inside and outside the office. Above all else this institution's reputation for integrity ensures that employees are empowered not only to succeed but also do so ethically making it an inspiring place for those who want their work to have lasting impact. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Technique Recruitment Solutions
Front-Line Workshop Leader
Technique Recruitment Solutions Catfield, Norfolk
Front-Line Leader - Fabrication/Assembly Near Stalham Mon-Thurs 8am-4.30pm Friday 8am-3.30pm Our client are manufacturers of high-end products servicing the marine sector with an ever-increasing product range. Customer expectations are excellence in product design, cost and delivery performance. As a Front-Line Leader, you will take responsibility to lead a production team. You will support, challenge, inspire and coach Team Members in delivering the company strategy and production/cellular objectives. You will be the first line contact for your team and responsible to ensure they are performing and adhering to all processes and procedures. Communicate and participate in tiered meetings. The successful candidate will have an engineering or manufacturing background with a technical understanding and ideally formal training in production engineering. The role requires strong numerical and IT skills. Having a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility would be advantageous Responsibilities: • Lead: To guide, support and lead the team you are assigned to. Coordinating their workloads and providing support to ensure that all inbound and outbound activities are completed in time to meet expected timescales. • Develop engagement within your team by achieving minimum 75% participation in Engagement Survey and 100% participation in performance reviews. • Assist where required in production while also monitoring, coaching, and evaluating the team s performance. • Goal orientated: Make decisions based on data and drive results to achieve production targets. • Collect and monitor daily performance metrics and communicate daily via the Tier 1 production boards covering aspect of SQDCP. • Obtain product parts, materials, tools etc., set up bench and test facility, within machine shop or assembly and test product. • Implementation and ownership of KPI/ metrics to support the department s development and to secure direction. • Compliance: Ensure that all operations comply with process documentation, industry standards and regulations • Manage HR related issues whilst treating sensitive information/conversations with upmost confidentiality. Report incidents and seek guidance from HR and the management team when required. • Communication lead Tier 1 briefings, performance reviews, cover Tier 2 briefings when requested. • Comply with all environmental, health and safety policies and procedures. Reporting any relevant issues to immediate Supervisor, EHS team member. • Efficiency: Work closely with other teams to drive class leading delivery performance. • Reviewing worker performance (and use corrective action as appropriate) and identify training needs. • Attention to Detail: Pay close attention to every aspect of the processes associated with your team s work. • Focus on Continuous Improvement and on accomplishing Departmental and Plant goals. Using the Lean System work processes as and when applied to the area . • Ensuring the customer is provided with products to their quality requirements in the right quantity and on time. • Ensuring stocks in your area of responsibility are accurate, through cycle counting and correct recording of stock movements. The Person: • Engineering/manufacturing background with a technical understanding and ideally formal training in production engineering. Requires strong numerical and IT skills. • Have a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility . • Identifies with the Company s Core Values and encourages the promotion amongst team members. • Effective communicator who is adaptable and can motivate team members and is willing to listen to ideas. • Team player with strong leadership skills, a hands-on approach and a visible level of drive and enthusiasm, with the ability to think strategically. • Ability to work productively, efficiently, and effectively with initiative and drive, even under tight deadlines and pressure, while maintaining attention to detail and quality • Excellent communication skills and the ability to work well in a team at all levels. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.
Sep 22, 2025
Full time
Front-Line Leader - Fabrication/Assembly Near Stalham Mon-Thurs 8am-4.30pm Friday 8am-3.30pm Our client are manufacturers of high-end products servicing the marine sector with an ever-increasing product range. Customer expectations are excellence in product design, cost and delivery performance. As a Front-Line Leader, you will take responsibility to lead a production team. You will support, challenge, inspire and coach Team Members in delivering the company strategy and production/cellular objectives. You will be the first line contact for your team and responsible to ensure they are performing and adhering to all processes and procedures. Communicate and participate in tiered meetings. The successful candidate will have an engineering or manufacturing background with a technical understanding and ideally formal training in production engineering. The role requires strong numerical and IT skills. Having a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility would be advantageous Responsibilities: • Lead: To guide, support and lead the team you are assigned to. Coordinating their workloads and providing support to ensure that all inbound and outbound activities are completed in time to meet expected timescales. • Develop engagement within your team by achieving minimum 75% participation in Engagement Survey and 100% participation in performance reviews. • Assist where required in production while also monitoring, coaching, and evaluating the team s performance. • Goal orientated: Make decisions based on data and drive results to achieve production targets. • Collect and monitor daily performance metrics and communicate daily via the Tier 1 production boards covering aspect of SQDCP. • Obtain product parts, materials, tools etc., set up bench and test facility, within machine shop or assembly and test product. • Implementation and ownership of KPI/ metrics to support the department s development and to secure direction. • Compliance: Ensure that all operations comply with process documentation, industry standards and regulations • Manage HR related issues whilst treating sensitive information/conversations with upmost confidentiality. Report incidents and seek guidance from HR and the management team when required. • Communication lead Tier 1 briefings, performance reviews, cover Tier 2 briefings when requested. • Comply with all environmental, health and safety policies and procedures. Reporting any relevant issues to immediate Supervisor, EHS team member. • Efficiency: Work closely with other teams to drive class leading delivery performance. • Reviewing worker performance (and use corrective action as appropriate) and identify training needs. • Attention to Detail: Pay close attention to every aspect of the processes associated with your team s work. • Focus on Continuous Improvement and on accomplishing Departmental and Plant goals. Using the Lean System work processes as and when applied to the area . • Ensuring the customer is provided with products to their quality requirements in the right quantity and on time. • Ensuring stocks in your area of responsibility are accurate, through cycle counting and correct recording of stock movements. The Person: • Engineering/manufacturing background with a technical understanding and ideally formal training in production engineering. Requires strong numerical and IT skills. • Have a working understanding of the principles and tools of lean manufacturing and continuous improvement tools within a low volume, high quality manufacturing facility . • Identifies with the Company s Core Values and encourages the promotion amongst team members. • Effective communicator who is adaptable and can motivate team members and is willing to listen to ideas. • Team player with strong leadership skills, a hands-on approach and a visible level of drive and enthusiasm, with the ability to think strategically. • Ability to work productively, efficiently, and effectively with initiative and drive, even under tight deadlines and pressure, while maintaining attention to detail and quality • Excellent communication skills and the ability to work well in a team at all levels. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

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