Coeliac UK is seeking a motivated and enthusiastic Fundraising Assistant to join our dedicated fundraising team. Job Title: Fundraising Assistant Contract Type: Permanent, Full-Time 35 hours p/w Location: Office based, High Wycombe Salary: General Admin (GA6) £24,293 - £25,571 depending on experience Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities Closing Date: 20th October 2025 In this vital role, you will help support our fundraisers and donors, ensuring they have an excellent experience while contributing to our mission to ensure no life is limited by coeliac disease. Whether it s sending fundraising packs, managing supporter data, or providing warm and professional responses to enquiries, you ll play a key part in helping Coeliac UK achieve its income goals and grow its fundraising community. This is an exciting opportunity for someone looking to begin or develop a career in the charity sector. Key Responsibilities: Provide administrative support to the fundraising team, including sending fundraising packs and processing donations. Respond to supporter queries via phone, email, and web with professionalism and empathy. Maintain accurate supporter data in the CRM system and ensure correct coding of donations from platforms such as JustGiving and Enthuse. Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. Assist with the organisation of fundraising events, including logistics and supporter engagement. Manage incoming post, Gift Aid declarations, and maintain stock levels for shop and event materials. About You: We are looking for a friendly, detail-oriented team player with strong communication and organisational skills. The ideal candidate will have: Experience in customer or supporter care roles. Excellent written and verbal communication skills and attention to detail. Strong IT skills, including Microsoft Outlook, Excel, and Word. The ability to manage multiple tasks, prioritise effectively, and work both independently and as part of a team. A positive, proactive attitude and willingness to learn. About Coeliac UK: Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community. Closing date: 20th October 2025 (early applications may be reviewed as received) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Candidates may also be searching for similar roles such as: Fundraising Administrator, Supporter Care Assistant, Fundraising Officer, Charity Administrator, or Development Assistant. Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Oct 09, 2025
Full time
Coeliac UK is seeking a motivated and enthusiastic Fundraising Assistant to join our dedicated fundraising team. Job Title: Fundraising Assistant Contract Type: Permanent, Full-Time 35 hours p/w Location: Office based, High Wycombe Salary: General Admin (GA6) £24,293 - £25,571 depending on experience Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities Closing Date: 20th October 2025 In this vital role, you will help support our fundraisers and donors, ensuring they have an excellent experience while contributing to our mission to ensure no life is limited by coeliac disease. Whether it s sending fundraising packs, managing supporter data, or providing warm and professional responses to enquiries, you ll play a key part in helping Coeliac UK achieve its income goals and grow its fundraising community. This is an exciting opportunity for someone looking to begin or develop a career in the charity sector. Key Responsibilities: Provide administrative support to the fundraising team, including sending fundraising packs and processing donations. Respond to supporter queries via phone, email, and web with professionalism and empathy. Maintain accurate supporter data in the CRM system and ensure correct coding of donations from platforms such as JustGiving and Enthuse. Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. Assist with the organisation of fundraising events, including logistics and supporter engagement. Manage incoming post, Gift Aid declarations, and maintain stock levels for shop and event materials. About You: We are looking for a friendly, detail-oriented team player with strong communication and organisational skills. The ideal candidate will have: Experience in customer or supporter care roles. Excellent written and verbal communication skills and attention to detail. Strong IT skills, including Microsoft Outlook, Excel, and Word. The ability to manage multiple tasks, prioritise effectively, and work both independently and as part of a team. A positive, proactive attitude and willingness to learn. About Coeliac UK: Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community. Closing date: 20th October 2025 (early applications may be reviewed as received) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Candidates may also be searching for similar roles such as: Fundraising Administrator, Supporter Care Assistant, Fundraising Officer, Charity Administrator, or Development Assistant. Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover) to lead their passionate and successful fundraising team for a 12 month contract. "London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe. That's why New Horizon Youth Centre exists. Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go. Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home." Job Title: Head of Fundraising and Development (Maternity Cover, 12 months) Salary: £46,800 - £52,000 Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant Job Type: Full-time/Part-time/Job Share Benefits: 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas Employer contribution of 6% to a group personal pension scheme Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more Clinical Supervision and Reflective Practice Staff Loan Policy, including Cycle to Work scheme Generous Training budget and a Diversity Leadership Programme Regular Staff Away Days and teambuilding activities About the role The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre. Key Responsibilities: Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals. Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events. Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes. Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration. General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success. About you You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring: Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines. Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts. Strong understanding of and commitment to equity, diversity, and inclusion. Excellent written and presentation skills, with the ability to communicate complex arguments effectively. Demonstrated ability to lead and motivate a fundraising team and volunteers. Passionate commitment to our mission and values. If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you. Closing Date: Monday 13th October 9am At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Oct 08, 2025
Full time
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover) to lead their passionate and successful fundraising team for a 12 month contract. "London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe. That's why New Horizon Youth Centre exists. Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go. Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home." Job Title: Head of Fundraising and Development (Maternity Cover, 12 months) Salary: £46,800 - £52,000 Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant Job Type: Full-time/Part-time/Job Share Benefits: 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas Employer contribution of 6% to a group personal pension scheme Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more Clinical Supervision and Reflective Practice Staff Loan Policy, including Cycle to Work scheme Generous Training budget and a Diversity Leadership Programme Regular Staff Away Days and teambuilding activities About the role The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre. Key Responsibilities: Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals. Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events. Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes. Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration. General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success. About you You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring: Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines. Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts. Strong understanding of and commitment to equity, diversity, and inclusion. Excellent written and presentation skills, with the ability to communicate complex arguments effectively. Demonstrated ability to lead and motivate a fundraising team and volunteers. Passionate commitment to our mission and values. If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you. Closing Date: Monday 13th October 9am At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Oct 08, 2025
Full time
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
DEVELOPMENT MANAGER REPORTING TO: Executive Director LINE MANAGEMENT: Junior Fundraiser / Social Media Assistant LOCATION: East London CONTRACT: Full time (some evening/weekend work required) SALARY: Competitive BENEFITS: 25 days annual leave + statutory bank holidays, Pension contribution Free theatre trips About Intermission Youth Intermission Youth (IY) is a theatre and arts charity that transforms the lives of young people by helping them make positive choices and reach their full potential. Through drama, theatre and film, we support young people aged from diverse communities across London. We are a small, fast-paced and ambitious team working across theatre productions, training programmes and community projects. This new Fundraising & Marketing Manager role has been created to strengthen our ability to deliver high-quality programmes and to support our growing activity. Intermission Youth is an award-winning charity, recognised for its pioneering work in transforming young lives through theatre. Our Artistic Director Darren Raymond received the Sam Wanamaker Prize in 2025 for outstanding contributions to Shakespearean theatre, and our young participants have been celebrated with Jack Petchey Achievement Awards. These accolades highlight both the artistic excellence and the life-changing impact of our work. Purpose of the Role The Development Manager is a critical role within the organisation, working in tandem with the Executive Director and Artistic Director to lead a small but agile team. This is a great opportunity for a dynamic, collaborative fundraising and marketing professional who can bridge the worlds of theatre productions and charitable impact. Key Responsibilities Strategic Leadership & Governance Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support long-term sustainability. Work closely with the Executive Director and Trustees, to align fundraising efforts with the strategic goals of Intermission and bring insight into income generation and stakeholder engagement. Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities. Fundraising and Income Generation Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, community fundraising and events. Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals. Build strong partner relationships with a focus on stewardship, retention, and growth. Monitor performance, analyse data, and drive continuous improvement. Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback. Marketing & Communications Develop marketing materials and campaigns that effectively communicate the charity s mission, vision and achievements Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials. Ensure that brand messaging is consistent, clear and aligned across enhance public recognition and reputation. Grow awareness of the charity at a local and regional level, monitoring success through market research. Develop compelling narratives and stories of the charity s impact to engage partners and encourage continued support. Operational Excellence Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities. Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency. Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets. Work closely with the Youth Theatre Programme team to provide insight to funding opportunities available and marketing and fundraising activities occurring. People & Leadership Lead and develop the Development team, fostering a collaborative and positive culture. Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives. Regularly monitor and review team performance to meet income generation and communication objectives. Person Specification Essential Significant experience in a development, fundraising or marketing leadership role within a purpose-led organisation. Proven track record in securing and managing diversified income streams. Strong strategic and creative leadership, with a focus on innovation and impact. Experience in cultivating and stewarding high-value relationships (donors, corporates, partners). Excellent communication and influencing skills. Experience planning and delivering events to raise unrestricted funds. Financial and data analysis skills relevant to income generation. Proven ability to earn the trust of Trustees, staff, partners, and funders. Belief in the potential and value of young people. Commitment to safeguarding, diversity, equity, and inclusion. Desirable Experience of working in a regulated charity environment Knowledge of youth theatre, applied drama, or arts education. Experience managing capital or venue development projects. Existing networks across the theatre and cultural sector. Apply Now To apply for the Development Manager role based in East London (E8), please send a copy of your CV in PDF format by using the apply button provided. Please note : This role does not offer visa sponsorship. Candidates must have the right to work in the UK.
Oct 08, 2025
Full time
DEVELOPMENT MANAGER REPORTING TO: Executive Director LINE MANAGEMENT: Junior Fundraiser / Social Media Assistant LOCATION: East London CONTRACT: Full time (some evening/weekend work required) SALARY: Competitive BENEFITS: 25 days annual leave + statutory bank holidays, Pension contribution Free theatre trips About Intermission Youth Intermission Youth (IY) is a theatre and arts charity that transforms the lives of young people by helping them make positive choices and reach their full potential. Through drama, theatre and film, we support young people aged from diverse communities across London. We are a small, fast-paced and ambitious team working across theatre productions, training programmes and community projects. This new Fundraising & Marketing Manager role has been created to strengthen our ability to deliver high-quality programmes and to support our growing activity. Intermission Youth is an award-winning charity, recognised for its pioneering work in transforming young lives through theatre. Our Artistic Director Darren Raymond received the Sam Wanamaker Prize in 2025 for outstanding contributions to Shakespearean theatre, and our young participants have been celebrated with Jack Petchey Achievement Awards. These accolades highlight both the artistic excellence and the life-changing impact of our work. Purpose of the Role The Development Manager is a critical role within the organisation, working in tandem with the Executive Director and Artistic Director to lead a small but agile team. This is a great opportunity for a dynamic, collaborative fundraising and marketing professional who can bridge the worlds of theatre productions and charitable impact. Key Responsibilities Strategic Leadership & Governance Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support long-term sustainability. Work closely with the Executive Director and Trustees, to align fundraising efforts with the strategic goals of Intermission and bring insight into income generation and stakeholder engagement. Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities. Fundraising and Income Generation Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, community fundraising and events. Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals. Build strong partner relationships with a focus on stewardship, retention, and growth. Monitor performance, analyse data, and drive continuous improvement. Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback. Marketing & Communications Develop marketing materials and campaigns that effectively communicate the charity s mission, vision and achievements Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials. Ensure that brand messaging is consistent, clear and aligned across enhance public recognition and reputation. Grow awareness of the charity at a local and regional level, monitoring success through market research. Develop compelling narratives and stories of the charity s impact to engage partners and encourage continued support. Operational Excellence Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities. Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency. Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets. Work closely with the Youth Theatre Programme team to provide insight to funding opportunities available and marketing and fundraising activities occurring. People & Leadership Lead and develop the Development team, fostering a collaborative and positive culture. Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives. Regularly monitor and review team performance to meet income generation and communication objectives. Person Specification Essential Significant experience in a development, fundraising or marketing leadership role within a purpose-led organisation. Proven track record in securing and managing diversified income streams. Strong strategic and creative leadership, with a focus on innovation and impact. Experience in cultivating and stewarding high-value relationships (donors, corporates, partners). Excellent communication and influencing skills. Experience planning and delivering events to raise unrestricted funds. Financial and data analysis skills relevant to income generation. Proven ability to earn the trust of Trustees, staff, partners, and funders. Belief in the potential and value of young people. Commitment to safeguarding, diversity, equity, and inclusion. Desirable Experience of working in a regulated charity environment Knowledge of youth theatre, applied drama, or arts education. Experience managing capital or venue development projects. Existing networks across the theatre and cultural sector. Apply Now To apply for the Development Manager role based in East London (E8), please send a copy of your CV in PDF format by using the apply button provided. Please note : This role does not offer visa sponsorship. Candidates must have the right to work in the UK.
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Oct 08, 2025
Full time
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Swindon Peatmoor, rated Good by Ofsted, has a capacity of 100 children and features a longstanding staff team, with some members having been with Busy Bees for over 15 years. Our passionate team consistently strives to provide the best start in life for our children through a variety of educational programs, including UP, a toilet training program, UP and Active with Buzz, the School program, Busy Hands, and the Bee Curious curriculum. We also implement a "Sign of the Week" initiative and maintain a good ratio of qualified staff, including a Level 6 practitioner. Our nursery offers large outdoor areas specific to each age group, and we engage parents through regular events such as parent evenings, stay-and-plays, and tea parties. Notably, we celebrate a harvest festival each October, donating to our local food bank, and organize outings and community walks. We host open days where local businesses are invited, and parents with specific occupations are welcomed to share their knowledge with the children. Conveniently located near a bus stop just a minute's walk away and next to a convenience shop, we are also close to picturesque lake and woodland walk areas. We offer free parking for staff, along with a work anniversary acknowledgment program, a LOVE voucher/staff shout-out scheme, and staff discounts for childcare, creating a supportive and rewarding environment for our team. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Nursery Practitioner: Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning. Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS). Key Person Role: Oversee children's development, care needs, and build strong family connections. Required Qualifications: What We're Looking For Level 3 (or above) qualification in Early Years Education. Proven experience in working with children under 5 and a genuine interest in early childhood education Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities. At Busy Bees, we're committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you're ready to make a meaningful impact in early childhood education we encourage you to apply!
Oct 08, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Swindon Peatmoor, rated Good by Ofsted, has a capacity of 100 children and features a longstanding staff team, with some members having been with Busy Bees for over 15 years. Our passionate team consistently strives to provide the best start in life for our children through a variety of educational programs, including UP, a toilet training program, UP and Active with Buzz, the School program, Busy Hands, and the Bee Curious curriculum. We also implement a "Sign of the Week" initiative and maintain a good ratio of qualified staff, including a Level 6 practitioner. Our nursery offers large outdoor areas specific to each age group, and we engage parents through regular events such as parent evenings, stay-and-plays, and tea parties. Notably, we celebrate a harvest festival each October, donating to our local food bank, and organize outings and community walks. We host open days where local businesses are invited, and parents with specific occupations are welcomed to share their knowledge with the children. Conveniently located near a bus stop just a minute's walk away and next to a convenience shop, we are also close to picturesque lake and woodland walk areas. We offer free parking for staff, along with a work anniversary acknowledgment program, a LOVE voucher/staff shout-out scheme, and staff discounts for childcare, creating a supportive and rewarding environment for our team. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Nursery Practitioner: Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning. Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS). Key Person Role: Oversee children's development, care needs, and build strong family connections. Required Qualifications: What We're Looking For Level 3 (or above) qualification in Early Years Education. Proven experience in working with children under 5 and a genuine interest in early childhood education Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities. At Busy Bees, we're committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you're ready to make a meaningful impact in early childhood education we encourage you to apply!
Role Overview: Lead Our Brand-New Nursery in Leamington Spa Queensway! Are you ready to take the reins of something truly special? This summer, Busy Bees is opening a state-of-the-art, two-storey nursery in Queensway, Leamington Spa - and we're searching for an inspiring Nursery Manager to make it thrive from day one. With space for up to 110 children, our modern, purpose-built setting will be filled with laughter, learning, and limitless opportunities. As Nursery Manager, you'll have the exciting challenge of building a talented team, shaping our culture, and ensuring every child receives the very best start in life. Whether you're ready to start now or waiting for the perfect next step, this is your opportunity to lead a flagship Busy Bees nursery and leave your mark on a truly exceptional setting. Why You'll Love Leading With Us Competitive pay - £42,500 per annum(doe) Career growth - Access to leadership training & national progression routes Birthday off - Celebrate your day, your way 50% childcare discount - Support your family while leading ours Up to 28 days holiday - Plus bank holidays! Menopause & family support - Care for life's important moments Health & wellbeing resources - Access to Hive, our wellbeing & retail discount platform Pension & financial perks - Easy access to workplace pension & Salary Finance Opportunities to travel - Learn and connect with childcare leaders worldwide About Busy Bees With nearly 400 nurseries across the UK and more worldwide, Busy Bees is the UK's leading childcare provider. We're passionate about giving every child the best start in life - and we believe our leaders are the key to making that happen. We're proud partners of BBC Children in Need, supporting communities across the UK through fundraising and local events. This is your chance to shape the future of a brand-new flagship nursery and inspire a team to deliver excellence every single day. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Oct 08, 2025
Full time
Role Overview: Lead Our Brand-New Nursery in Leamington Spa Queensway! Are you ready to take the reins of something truly special? This summer, Busy Bees is opening a state-of-the-art, two-storey nursery in Queensway, Leamington Spa - and we're searching for an inspiring Nursery Manager to make it thrive from day one. With space for up to 110 children, our modern, purpose-built setting will be filled with laughter, learning, and limitless opportunities. As Nursery Manager, you'll have the exciting challenge of building a talented team, shaping our culture, and ensuring every child receives the very best start in life. Whether you're ready to start now or waiting for the perfect next step, this is your opportunity to lead a flagship Busy Bees nursery and leave your mark on a truly exceptional setting. Why You'll Love Leading With Us Competitive pay - £42,500 per annum(doe) Career growth - Access to leadership training & national progression routes Birthday off - Celebrate your day, your way 50% childcare discount - Support your family while leading ours Up to 28 days holiday - Plus bank holidays! Menopause & family support - Care for life's important moments Health & wellbeing resources - Access to Hive, our wellbeing & retail discount platform Pension & financial perks - Easy access to workplace pension & Salary Finance Opportunities to travel - Learn and connect with childcare leaders worldwide About Busy Bees With nearly 400 nurseries across the UK and more worldwide, Busy Bees is the UK's leading childcare provider. We're passionate about giving every child the best start in life - and we believe our leaders are the key to making that happen. We're proud partners of BBC Children in Need, supporting communities across the UK through fundraising and local events. This is your chance to shape the future of a brand-new flagship nursery and inspire a team to deliver excellence every single day. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Role: Claims Handler (Liability) Location: Liverpool Job type: Full-time Permanent Salary: 25,877 - 31,278 with a potential, performance-related bonus of 2,000 per annum In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximize efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines. What you will be doing: High volume of outbound calls and proactive touches on claims, liaising with our insured involved to obtain a report. To manage a small portfolio of non-report claims as decisively and efficiently as possible. Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be re-allocated to the relevant team if liability cannot be established. Once a report has been established and providing there is a genuine opportunity, referrals will be made to other departments to enhance further revenue streams, i.e. Intervention and Non-Fault. Validate all claims for indemnity and fraud concerns. Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage. Investigate liability proactively, searching for all available evidence, contacting all parties and representatives involved to come to a swift liability decision. Solid desktop investigations made using all available sources such as Google Maps, GB Trace, Esendex and What's App. Managing claims in line with the reserving philosophy and applying a bold approach when considering closures. Proactive diary management to monitor and progress each claim. What we're looking for: Proactive claims handling skills Persuasive, strong and confident communicator Solid desktop investigations Motivated self-starter Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Company Pension Scheme Perk Box Online & High Street vouchers and discounts Fresh fruit Deliveries twice a week 250 bonus for every new colleague you recommend to the business Cycle to work scheme Free eye test vouchers and a contribution towards the frames Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network Free Hot Drinks Dress Down Days Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events on selected sites All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard. If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance could be the next step in your career journey. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
Oct 07, 2025
Full time
Role: Claims Handler (Liability) Location: Liverpool Job type: Full-time Permanent Salary: 25,877 - 31,278 with a potential, performance-related bonus of 2,000 per annum In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximize efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines. What you will be doing: High volume of outbound calls and proactive touches on claims, liaising with our insured involved to obtain a report. To manage a small portfolio of non-report claims as decisively and efficiently as possible. Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be re-allocated to the relevant team if liability cannot be established. Once a report has been established and providing there is a genuine opportunity, referrals will be made to other departments to enhance further revenue streams, i.e. Intervention and Non-Fault. Validate all claims for indemnity and fraud concerns. Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage. Investigate liability proactively, searching for all available evidence, contacting all parties and representatives involved to come to a swift liability decision. Solid desktop investigations made using all available sources such as Google Maps, GB Trace, Esendex and What's App. Managing claims in line with the reserving philosophy and applying a bold approach when considering closures. Proactive diary management to monitor and progress each claim. What we're looking for: Proactive claims handling skills Persuasive, strong and confident communicator Solid desktop investigations Motivated self-starter Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Company Pension Scheme Perk Box Online & High Street vouchers and discounts Fresh fruit Deliveries twice a week 250 bonus for every new colleague you recommend to the business Cycle to work scheme Free eye test vouchers and a contribution towards the frames Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network Free Hot Drinks Dress Down Days Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events on selected sites All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard. If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance could be the next step in your career journey. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
About Penumbra Mental Health Penumbra Mental Health is a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health. The charity supports people on their journey to better mental health, by working with each person to find their own way forward. The power of people s lived experience enables Penumbra to deliver pioneering services which transform lives. From being there for people in crisis to suicide prevention, supported living to self-harm management and peer support. Penumbra is with those they support every step of their journey to a better place. People's experiences are at the centre of everything that it does. It also pro-actively champions peer workers; they know that recovery is possible, because they ve been there too. The value of Penumbra's approach is a deep understanding that everyone s journey is different, so it works with people to identify, believe in, and reach their goals, whatever they may be. This is a newly created role which is part of a recharged Business Development Directorate aimed at developing a range of potential income streams and building a sustainable income model, reducing the dependency on statutory income. Background information The Director of Business Development is primarily focussed on growing commercial opportunities and engaging at a strategic partnership and corporate level. The Head of Fundraising and Communications will boost the capacity and leadership of the team to develop voluntary fundraising, lead on smaller corporate partnerships, develop grants and trusts income, create and deliver headline grabbing campaigns that appeal to the wider public thereby developing an individual giving function and lead on organisational communications, including fundraising comms. You will be supported by a Communications Assistant who has a good knowledge of the charity and Fundraising Assistant. The latter post is currently vacant and, it is hoped, the Head of Fundraising will be involved in the recruitment. There is a strong pipeline of innovative projects which will create compelling cases for support with which to fundraise. The assets are in place, it just takes an exceptional fundraiser to capitalise on opportunities. Job description Education A relevant professional qualification at SCQF Level 9 or above or equivalent knowledge acquired by other means. Experience Experience in both fundraising (multiple and sustainable income streams) and communications(fundraising and organisation-wide), with evidence of developing strategy and delivery as well as management and leadership of these areas. Proven success in securing income through a range of income channels including grants and trusts, partnerships, running campaigns, and raising profile. Ability to balance strategic planning with hands-on activity delivery. A track record of planning and delivering successful multiple and sustainable initiatives at a local and national level. Excellent writing, storytelling, and communication skills across multiple channels. Experience of working with and supporting senior leaders (e.g. comms, media engagement). Strong organisational skills, able to juggle multiple projects with limited resources. Line management experience and ability to support junior staff in development. Experience of developing and executing a comprehensive communications strategy managing both internal communications and external engagement, ensuring a unified voice across all platforms. This includes ensuring the Communications strategy supports Penumbra s strategic goals, including service promotion, policy influence, fundraising, and brand awareness. Experience of managing projects from inception to completion. Sourcing and sharing powerful stories from service users, staff, and volunteers, using personal experiences to demonstrate the impact of Penumbra s work and humanise mental health issues. Acting as Penumbra s lead for media relations, securing press coverage and responding to media enquiries in a timely, professional manner. This includes developing relationships with key journalists, mental health advocates, and influencers to increase Penumbra s profile. Leading on the creation and delivery of public-facing campaigns to raise awareness of mental health challenges and reduce stigma, including high-profile events like Mental Health Awareness Week. Knowledge Understanding of the voluntary sector, fundraising regulatory frameworks, communications and policy context and partnership agendas. Oversee content creation across digital platforms, press releases, speeches, and internal communications. Develop and oversee brand guidelines, ensuring all internal and external materials are on-brand and adhere to the highest standards of quality. Distribute press releases, statements, and opinion pieces that showcase Penumbra s expertise and impact on mental health in Scotland. Design and implement multi-channel fundraising campaigns targeting major donors, corporate sponsors, foundations, and community partners. Knowledge of fundraising regulations, data protection and financial compliance. How to apply Closing date: Closing date is midnight, Wednesday 15th October 2025 Application: Please submit a CV and covering letter (each no more than two pages) in Word format. Interviews: Interviews will take place in Edinburgh on Thursday 30th October 2025. Please keep this date free unless I inform you that you are not progressing to interview. Queries: If you would like to ask me anything about this role which is not expressed within this candidate pack, please e-mail me and we can arrange a mutually convenient time to talk. I'd be delighted to speak to you.
Oct 07, 2025
Full time
About Penumbra Mental Health Penumbra Mental Health is a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health. The charity supports people on their journey to better mental health, by working with each person to find their own way forward. The power of people s lived experience enables Penumbra to deliver pioneering services which transform lives. From being there for people in crisis to suicide prevention, supported living to self-harm management and peer support. Penumbra is with those they support every step of their journey to a better place. People's experiences are at the centre of everything that it does. It also pro-actively champions peer workers; they know that recovery is possible, because they ve been there too. The value of Penumbra's approach is a deep understanding that everyone s journey is different, so it works with people to identify, believe in, and reach their goals, whatever they may be. This is a newly created role which is part of a recharged Business Development Directorate aimed at developing a range of potential income streams and building a sustainable income model, reducing the dependency on statutory income. Background information The Director of Business Development is primarily focussed on growing commercial opportunities and engaging at a strategic partnership and corporate level. The Head of Fundraising and Communications will boost the capacity and leadership of the team to develop voluntary fundraising, lead on smaller corporate partnerships, develop grants and trusts income, create and deliver headline grabbing campaigns that appeal to the wider public thereby developing an individual giving function and lead on organisational communications, including fundraising comms. You will be supported by a Communications Assistant who has a good knowledge of the charity and Fundraising Assistant. The latter post is currently vacant and, it is hoped, the Head of Fundraising will be involved in the recruitment. There is a strong pipeline of innovative projects which will create compelling cases for support with which to fundraise. The assets are in place, it just takes an exceptional fundraiser to capitalise on opportunities. Job description Education A relevant professional qualification at SCQF Level 9 or above or equivalent knowledge acquired by other means. Experience Experience in both fundraising (multiple and sustainable income streams) and communications(fundraising and organisation-wide), with evidence of developing strategy and delivery as well as management and leadership of these areas. Proven success in securing income through a range of income channels including grants and trusts, partnerships, running campaigns, and raising profile. Ability to balance strategic planning with hands-on activity delivery. A track record of planning and delivering successful multiple and sustainable initiatives at a local and national level. Excellent writing, storytelling, and communication skills across multiple channels. Experience of working with and supporting senior leaders (e.g. comms, media engagement). Strong organisational skills, able to juggle multiple projects with limited resources. Line management experience and ability to support junior staff in development. Experience of developing and executing a comprehensive communications strategy managing both internal communications and external engagement, ensuring a unified voice across all platforms. This includes ensuring the Communications strategy supports Penumbra s strategic goals, including service promotion, policy influence, fundraising, and brand awareness. Experience of managing projects from inception to completion. Sourcing and sharing powerful stories from service users, staff, and volunteers, using personal experiences to demonstrate the impact of Penumbra s work and humanise mental health issues. Acting as Penumbra s lead for media relations, securing press coverage and responding to media enquiries in a timely, professional manner. This includes developing relationships with key journalists, mental health advocates, and influencers to increase Penumbra s profile. Leading on the creation and delivery of public-facing campaigns to raise awareness of mental health challenges and reduce stigma, including high-profile events like Mental Health Awareness Week. Knowledge Understanding of the voluntary sector, fundraising regulatory frameworks, communications and policy context and partnership agendas. Oversee content creation across digital platforms, press releases, speeches, and internal communications. Develop and oversee brand guidelines, ensuring all internal and external materials are on-brand and adhere to the highest standards of quality. Distribute press releases, statements, and opinion pieces that showcase Penumbra s expertise and impact on mental health in Scotland. Design and implement multi-channel fundraising campaigns targeting major donors, corporate sponsors, foundations, and community partners. Knowledge of fundraising regulations, data protection and financial compliance. How to apply Closing date: Closing date is midnight, Wednesday 15th October 2025 Application: Please submit a CV and covering letter (each no more than two pages) in Word format. Interviews: Interviews will take place in Edinburgh on Thursday 30th October 2025. Please keep this date free unless I inform you that you are not progressing to interview. Queries: If you would like to ask me anything about this role which is not expressed within this candidate pack, please e-mail me and we can arrange a mutually convenient time to talk. I'd be delighted to speak to you.
Fundraising Officer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including, Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year. We are now looking for a Fundraising Officer to join our team on a full-time basis on a permanent contract, working 36 hours per week. The Benefits - Salary of £33,666 - £37,176 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location If you re an empathetic individual with fundraising experience and fantastic administrative skills, this is an excellent opportunity to join our prestigious organisation. As the Fundraising Officer, you will deliver existing campaigns but will also have an opportunity to lead, shape and drive results. You will spot opportunities to develop appeals to support park-specific projects and create engaging content to steward our supporters. You will have to be motivated to look for new opportunities, engage with various stakeholders and take initiative to introduce new tests. Supporting our fundraising initiatives, you ll play a vital role in ensuring we can continue to protect the parks and safeguard their future for the millions of visitors who rely on them for access to green spaces and wellbeing each year. Not only will you help us to preserve the wildlife, plants and heritage that call the parks home, but you ll be rewarded with an exceptional array of benefits that include flexible working options, career development schemes and wellbeing initiatives! The Role As a Fundraising Officer, you will lead on all individual giving activity. You will manage our two annual appeals through a mix of email and direct mail, as well as the supporter journeys for all new and existing individual giving supporters. You ll help the Corporate Volunteering team with the administration and development of our Corporate Volunteering pipelines. Additionally, you will: - Develop the Marketing Plan for individual campaigns with all stakeholders, to meet agreed objectives - Review artwork and edit copy to ensure it meets both campaign objectives and The Royal Parks brand guidelines - Ensure best value for money for campaign production and prepare detailed campaign management reports - Ensure that all supporters are adequately thanked and receive the best supporter experience - Manage and steward relationships with existing corporate volunteering partners About You To be considered as a Fundraising Officer, you will need: - Fundraising experience, ideally in a small to medium-sized charity - Experience of, or that would be transferable to, handling sensitive conversations with people who have been bereaved with empathy and tact - Excellent administrative skills with the ability to accurately maintain large quantities of data - Excellent writing skills - Excellent organisation and prioritisation skills We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. Other organisations may call this role Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Fundraising Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Oct 06, 2025
Full time
Fundraising Officer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including, Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year. We are now looking for a Fundraising Officer to join our team on a full-time basis on a permanent contract, working 36 hours per week. The Benefits - Salary of £33,666 - £37,176 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location If you re an empathetic individual with fundraising experience and fantastic administrative skills, this is an excellent opportunity to join our prestigious organisation. As the Fundraising Officer, you will deliver existing campaigns but will also have an opportunity to lead, shape and drive results. You will spot opportunities to develop appeals to support park-specific projects and create engaging content to steward our supporters. You will have to be motivated to look for new opportunities, engage with various stakeholders and take initiative to introduce new tests. Supporting our fundraising initiatives, you ll play a vital role in ensuring we can continue to protect the parks and safeguard their future for the millions of visitors who rely on them for access to green spaces and wellbeing each year. Not only will you help us to preserve the wildlife, plants and heritage that call the parks home, but you ll be rewarded with an exceptional array of benefits that include flexible working options, career development schemes and wellbeing initiatives! The Role As a Fundraising Officer, you will lead on all individual giving activity. You will manage our two annual appeals through a mix of email and direct mail, as well as the supporter journeys for all new and existing individual giving supporters. You ll help the Corporate Volunteering team with the administration and development of our Corporate Volunteering pipelines. Additionally, you will: - Develop the Marketing Plan for individual campaigns with all stakeholders, to meet agreed objectives - Review artwork and edit copy to ensure it meets both campaign objectives and The Royal Parks brand guidelines - Ensure best value for money for campaign production and prepare detailed campaign management reports - Ensure that all supporters are adequately thanked and receive the best supporter experience - Manage and steward relationships with existing corporate volunteering partners About You To be considered as a Fundraising Officer, you will need: - Fundraising experience, ideally in a small to medium-sized charity - Experience of, or that would be transferable to, handling sensitive conversations with people who have been bereaved with empathy and tact - Excellent administrative skills with the ability to accurately maintain large quantities of data - Excellent writing skills - Excellent organisation and prioritisation skills We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. Other organisations may call this role Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Fundraising Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Trust and Grants Manager As Trusts & Grants Manager, you ll play a key role in powering the Youth Zone s mission to give thousands of young people somewhere to go, something to do and someone to talk to. As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Trust and Grants Manager Location: Grimsby/Hybrid (1 day a week at the Youth Zone in Grimsby) Salary: £28,000 £32,000 (Pro-rata £16,800 £19,200) Contract: Permanent Hours: Part-time, 22.5 hours per week Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the Talent Academy; bespoke training and mentoring. Closing Date: 9am, 14th October 2025 First Stage Interviews: Tuesday 21st October Second Stage Interviews: Tuesday 28th October (Evening with Young People Panel) About the Role This is a dynamic and rewarding role at the heart of the Fundraising Team, where you ll help generate over £1.4 million each year to keep the Youth Zone running. You ll lead on writing compelling bids and funding proposals that unlock both unrestricted income and targeted project support from mental health to employability to sports and creative programmes. You ll have access to a wealth of impact data, real stories, and a ready-made case for support and you ll be encouraged to bring your creativity, energy and ambition to every application. You ll collaborate with an experienced, passionate team and be supported by the Head of Fundraising & Communications, the CEO, and a dedicated Board of Trustees who believe deeply in what we do. Key responsibilities include: Lead on identifying, writing, and submitting high-quality funding applications to trusts, foundations, and statutory funders, securing both unrestricted income and project-specific funding aligned with strategic priorities Develop compelling proposals that articulate the impact of the Youth Zone s work, leveraging live data, case studies, and feedback from youth workers to bring applications to life Work collaboratively across departments to ensure funding needs are clearly understood and prioritised, maintaining regular communication with delivery leads to shape project bids that reflect current and emerging needs Build and manage relationships with funders, developing stewardship plans that include timely reporting, in-person or virtual engagement, and opportunities for funder visits to the Youth Zone Act as a passionate advocate for the Youth Zone, representing the charity at networking events, funder meetings, and promotional visits, and supporting the wider fundraising team on campaigns and events when needed. About You You will have experience of: Writing successful funding applications or proposals, ideally in the voluntary or public sector, securing four- and five-figure gifts from trusts, foundations, or statutory sources Managing a fundraising pipeline or prospect list, from initial research through to application and stewardship, using a CRM system such as Salesforce to track progress and outcomes Collaborating across teams, particularly with delivery, finance, or impact colleagues, to gather information and develop compelling bids grounded in real-world delivery Producing high-quality donor reports, meeting deadlines and exceeding expectations through clear narrative, data, and case studies About the Organisation This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Trust and Grants Manager, Trust and Grants Officer, Trust and Grants Assistant Manager, Trust Manager, Grants Manager, Trust and Grants Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Trust and Grants Manager As Trusts & Grants Manager, you ll play a key role in powering the Youth Zone s mission to give thousands of young people somewhere to go, something to do and someone to talk to. As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Trust and Grants Manager Location: Grimsby/Hybrid (1 day a week at the Youth Zone in Grimsby) Salary: £28,000 £32,000 (Pro-rata £16,800 £19,200) Contract: Permanent Hours: Part-time, 22.5 hours per week Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the Talent Academy; bespoke training and mentoring. Closing Date: 9am, 14th October 2025 First Stage Interviews: Tuesday 21st October Second Stage Interviews: Tuesday 28th October (Evening with Young People Panel) About the Role This is a dynamic and rewarding role at the heart of the Fundraising Team, where you ll help generate over £1.4 million each year to keep the Youth Zone running. You ll lead on writing compelling bids and funding proposals that unlock both unrestricted income and targeted project support from mental health to employability to sports and creative programmes. You ll have access to a wealth of impact data, real stories, and a ready-made case for support and you ll be encouraged to bring your creativity, energy and ambition to every application. You ll collaborate with an experienced, passionate team and be supported by the Head of Fundraising & Communications, the CEO, and a dedicated Board of Trustees who believe deeply in what we do. Key responsibilities include: Lead on identifying, writing, and submitting high-quality funding applications to trusts, foundations, and statutory funders, securing both unrestricted income and project-specific funding aligned with strategic priorities Develop compelling proposals that articulate the impact of the Youth Zone s work, leveraging live data, case studies, and feedback from youth workers to bring applications to life Work collaboratively across departments to ensure funding needs are clearly understood and prioritised, maintaining regular communication with delivery leads to shape project bids that reflect current and emerging needs Build and manage relationships with funders, developing stewardship plans that include timely reporting, in-person or virtual engagement, and opportunities for funder visits to the Youth Zone Act as a passionate advocate for the Youth Zone, representing the charity at networking events, funder meetings, and promotional visits, and supporting the wider fundraising team on campaigns and events when needed. About You You will have experience of: Writing successful funding applications or proposals, ideally in the voluntary or public sector, securing four- and five-figure gifts from trusts, foundations, or statutory sources Managing a fundraising pipeline or prospect list, from initial research through to application and stewardship, using a CRM system such as Salesforce to track progress and outcomes Collaborating across teams, particularly with delivery, finance, or impact colleagues, to gather information and develop compelling bids grounded in real-world delivery Producing high-quality donor reports, meeting deadlines and exceeding expectations through clear narrative, data, and case studies About the Organisation This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Trust and Grants Manager, Trust and Grants Officer, Trust and Grants Assistant Manager, Trust Manager, Grants Manager, Trust and Grants Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Oct 06, 2025
Full time
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Oct 06, 2025
Full time
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Role Overview: Lead Our Brand-New Nursery in Leamington Spa Queensway! Are you ready to take the reins of something truly special? This summer, Busy Bees is opening a state-of-the-art, two-storey nursery in Queensway, Leamington Spa - and we're searching for an inspiring Nursery Manager to make it thrive from day one. With space for up to 110 children, our modern, purpose-built setting will be filled with laughter, learning, and limitless opportunities. As Nursery Manager, you'll have the exciting challenge of building a talented team, shaping our culture, and ensuring every child receives the very best start in life. Whether you're ready to start now or waiting for the perfect next step, this is your opportunity to lead a flagship Busy Bees nursery and leave your mark on a truly exceptional setting. Why You'll Love Leading With Us Competitive pay - £42,500 per annum(doe) Career growth - Access to leadership training & national progression routes Birthday off - Celebrate your day, your way 50% childcare discount - Support your family while leading ours Up to 28 days holiday - Plus bank holidays! Menopause & family support - Care for life's important moments Health & wellbeing resources - Access to Hive, our wellbeing & retail discount platform Pension & financial perks - Easy access to workplace pension & Salary Finance Opportunities to travel - Learn and connect with childcare leaders worldwide About Busy Bees With nearly 400 nurseries across the UK and more worldwide, Busy Bees is the UK's leading childcare provider. We're passionate about giving every child the best start in life - and we believe our leaders are the key to making that happen. We're proud partners of BBC Children in Need, supporting communities across the UK through fundraising and local events. This is your chance to shape the future of a brand-new flagship nursery and inspire a team to deliver excellence every single day. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Oct 05, 2025
Full time
Role Overview: Lead Our Brand-New Nursery in Leamington Spa Queensway! Are you ready to take the reins of something truly special? This summer, Busy Bees is opening a state-of-the-art, two-storey nursery in Queensway, Leamington Spa - and we're searching for an inspiring Nursery Manager to make it thrive from day one. With space for up to 110 children, our modern, purpose-built setting will be filled with laughter, learning, and limitless opportunities. As Nursery Manager, you'll have the exciting challenge of building a talented team, shaping our culture, and ensuring every child receives the very best start in life. Whether you're ready to start now or waiting for the perfect next step, this is your opportunity to lead a flagship Busy Bees nursery and leave your mark on a truly exceptional setting. Why You'll Love Leading With Us Competitive pay - £42,500 per annum(doe) Career growth - Access to leadership training & national progression routes Birthday off - Celebrate your day, your way 50% childcare discount - Support your family while leading ours Up to 28 days holiday - Plus bank holidays! Menopause & family support - Care for life's important moments Health & wellbeing resources - Access to Hive, our wellbeing & retail discount platform Pension & financial perks - Easy access to workplace pension & Salary Finance Opportunities to travel - Learn and connect with childcare leaders worldwide About Busy Bees With nearly 400 nurseries across the UK and more worldwide, Busy Bees is the UK's leading childcare provider. We're passionate about giving every child the best start in life - and we believe our leaders are the key to making that happen. We're proud partners of BBC Children in Need, supporting communities across the UK through fundraising and local events. This is your chance to shape the future of a brand-new flagship nursery and inspire a team to deliver excellence every single day. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Fundraising Officer London The Organisation Our client manages green spaces across London. They are now looking for a Fundraising Officer to join their team on a full-time basis on a permanent contract, working 36 hours per week. The Benefits - Salary of £33,666 - £37,176 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location If you're an empathetic individual with fundraising experience and fantastic administrative skills, this is an excellent opportunity to join a prestigious organisation. As the Fundraising Officer, you will deliver existing campaigns but will also have an opportunity to lead, shape and drive results. You will spot opportunities to develop appeals to support specific projects and create engaging content to steward supporters. You will have to be motivated to look for new opportunities, engage with various stakeholders and take initiative to introduce new tests. Not only will you help our client to their core mission but you'll be rewarded with an exceptional array of benefits that include flexible working options, career development schemes and wellbeing initiatives! The Role As a Fundraising Officer, you will lead on all individual giving activity. You will manage two annual appeals through a mix of email and direct mail, as well as the supporter journeys for all new and existing individual giving supporters. You'll help the Corporate Volunteering team with the administration and development of corporate volunteering pipelines. Additionally, you will: - Develop the Marketing Plan for individual campaigns with all stakeholders, to meet agreed objectives - Review artwork and edit copy to ensure it meets both campaign objectives and brand guidelines - Ensure best value for money for campaign production and prepare detailed campaign management reports - Ensure that all supporters are adequately thanked and receive the best supporter experience - Manage and steward relationships with existing corporate volunteering partners About You To be considered as a Fundraising Officer, you will need: - Fundraising experience, ideally in a small to medium-sized charity - Experience of, or that would be transferable to, handling sensitive conversations with people who have been bereaved with empathy and tact - Excellent administrative skills with the ability to accurately maintain large quantities of data - Excellent writing skills - Excellent organisation and prioritisation skills Other organisations may call this role, Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer. Our client wants to put everyone in the best possible position to succeed and uses Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. Our client is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. They value diversity and encourage applications from candidates from all backgrounds. They believe that the more inclusive they are, the better their work will be. So, if you are interested in this unique opportunity as a Fundraising Officer, please apply via the button shown. Successful candidates will be appointed on merit. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Oct 04, 2025
Full time
Fundraising Officer London The Organisation Our client manages green spaces across London. They are now looking for a Fundraising Officer to join their team on a full-time basis on a permanent contract, working 36 hours per week. The Benefits - Salary of £33,666 - £37,176 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location If you're an empathetic individual with fundraising experience and fantastic administrative skills, this is an excellent opportunity to join a prestigious organisation. As the Fundraising Officer, you will deliver existing campaigns but will also have an opportunity to lead, shape and drive results. You will spot opportunities to develop appeals to support specific projects and create engaging content to steward supporters. You will have to be motivated to look for new opportunities, engage with various stakeholders and take initiative to introduce new tests. Not only will you help our client to their core mission but you'll be rewarded with an exceptional array of benefits that include flexible working options, career development schemes and wellbeing initiatives! The Role As a Fundraising Officer, you will lead on all individual giving activity. You will manage two annual appeals through a mix of email and direct mail, as well as the supporter journeys for all new and existing individual giving supporters. You'll help the Corporate Volunteering team with the administration and development of corporate volunteering pipelines. Additionally, you will: - Develop the Marketing Plan for individual campaigns with all stakeholders, to meet agreed objectives - Review artwork and edit copy to ensure it meets both campaign objectives and brand guidelines - Ensure best value for money for campaign production and prepare detailed campaign management reports - Ensure that all supporters are adequately thanked and receive the best supporter experience - Manage and steward relationships with existing corporate volunteering partners About You To be considered as a Fundraising Officer, you will need: - Fundraising experience, ideally in a small to medium-sized charity - Experience of, or that would be transferable to, handling sensitive conversations with people who have been bereaved with empathy and tact - Excellent administrative skills with the ability to accurately maintain large quantities of data - Excellent writing skills - Excellent organisation and prioritisation skills Other organisations may call this role, Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer. Our client wants to put everyone in the best possible position to succeed and uses Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. Our client is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. They value diversity and encourage applications from candidates from all backgrounds. They believe that the more inclusive they are, the better their work will be. So, if you are interested in this unique opportunity as a Fundraising Officer, please apply via the button shown. Successful candidates will be appointed on merit. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Benefits Include: 20 days annual leave + 8 bank holidays Additional annual leave for service Employer-paid private healthcare Employer pension contribution Opportunities to participate in events Regular monthly social events Free on-site parking Role Overview: We are seeking an enthusiastic Events Fundraising Assistant to join a dynamic fundraising team on a fixed-term basis. This role is perfect for someone who is keen to make a difference. You'll be supporting a range of fundraising activities, building strong relationships with supporters, and ensuring the smooth delivery of events. Key Responsibilities: Provide support to fundraisers participating in mass participation events, ensuring accurate records and ongoing communication Build relationships with supporters to guide them through their fundraising journey Manage incoming phone calls, including processing donations and registrations Deliver administrative support for in-house fundraising and awareness events Research and explore new fundraising opportunities Work with the Raiser's Edge database to maintain accurate supporter records (training provided) Attend and support selected events throughout the year Undertake additional tasks as requested by the Senior Management Team Experience Required for this Role: Experience in fundraising or volunteering Strong verbal and written communication skills with excellent attention to detail Competent in Microsoft Office (including Outlook and Excel) Highly organised, adaptable, and a strong team player Familiarity with online fundraising systems Previous use of database systems Why Join Our Client's Team? Opportunity to make a tangible difference Work within a supportive, close-knit team Gain hands-on experience in fundraising events and supporter engagement Flexible and hybrid working options available
Oct 03, 2025
Contractor
Benefits Include: 20 days annual leave + 8 bank holidays Additional annual leave for service Employer-paid private healthcare Employer pension contribution Opportunities to participate in events Regular monthly social events Free on-site parking Role Overview: We are seeking an enthusiastic Events Fundraising Assistant to join a dynamic fundraising team on a fixed-term basis. This role is perfect for someone who is keen to make a difference. You'll be supporting a range of fundraising activities, building strong relationships with supporters, and ensuring the smooth delivery of events. Key Responsibilities: Provide support to fundraisers participating in mass participation events, ensuring accurate records and ongoing communication Build relationships with supporters to guide them through their fundraising journey Manage incoming phone calls, including processing donations and registrations Deliver administrative support for in-house fundraising and awareness events Research and explore new fundraising opportunities Work with the Raiser's Edge database to maintain accurate supporter records (training provided) Attend and support selected events throughout the year Undertake additional tasks as requested by the Senior Management Team Experience Required for this Role: Experience in fundraising or volunteering Strong verbal and written communication skills with excellent attention to detail Competent in Microsoft Office (including Outlook and Excel) Highly organised, adaptable, and a strong team player Familiarity with online fundraising systems Previous use of database systems Why Join Our Client's Team? Opportunity to make a tangible difference Work within a supportive, close-knit team Gain hands-on experience in fundraising events and supporter engagement Flexible and hybrid working options available
We are recruiting for a Fundraising assistant on a FTC for 6 months for a social welfare charity for their regional cover in Edinburgh. This is a hands-on role that would suit someone whos organised, good with people, and interested in building experience across a wide range of fundraising activity. Youll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events. Mainly in their hub office with some flexible working options The Role To assist with the development and delivery of designated aspects of the programme of fundraising events and activities, including planning and coordinating logistics, support during on-the-day delivery, managing event communications and participant experience, maintaining event systems, materials, and data integrity. To provide support for individuals who are raising funds in aid of the charity whether through organising their own events, participating in events or taking part in large scale public events To assist at appropriate events, providing support for attendees. To respond to fundraising enquiries, either by email, phone or in person and ensure all enquiries are acted upon within the requisite timescales and recorded appropriately. To assist, as required, with all fundraising department administration, including database input and updating, mail merging, thank you letters, requests for donations, recording of planning and procedures, photocopying and filing. To process daily fundraising income occasionally on the database including running daily donation and finance reports and reconciling income. The Candidate Full UK Driving Licence Experience working in an administration-based support role dealing with a variety of tasks Experience in using software packages including Microsoft Word, Excel, PowerPoint, Outlook Experience of events delivery and/or events fundraising Knowledge of ThankQ fundraising database and Mail chimp Experience of working in a Fundraising or Sales/Marketing capacity IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Oct 03, 2025
Full time
We are recruiting for a Fundraising assistant on a FTC for 6 months for a social welfare charity for their regional cover in Edinburgh. This is a hands-on role that would suit someone whos organised, good with people, and interested in building experience across a wide range of fundraising activity. Youll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events. Mainly in their hub office with some flexible working options The Role To assist with the development and delivery of designated aspects of the programme of fundraising events and activities, including planning and coordinating logistics, support during on-the-day delivery, managing event communications and participant experience, maintaining event systems, materials, and data integrity. To provide support for individuals who are raising funds in aid of the charity whether through organising their own events, participating in events or taking part in large scale public events To assist at appropriate events, providing support for attendees. To respond to fundraising enquiries, either by email, phone or in person and ensure all enquiries are acted upon within the requisite timescales and recorded appropriately. To assist, as required, with all fundraising department administration, including database input and updating, mail merging, thank you letters, requests for donations, recording of planning and procedures, photocopying and filing. To process daily fundraising income occasionally on the database including running daily donation and finance reports and reconciling income. The Candidate Full UK Driving Licence Experience working in an administration-based support role dealing with a variety of tasks Experience in using software packages including Microsoft Word, Excel, PowerPoint, Outlook Experience of events delivery and/or events fundraising Knowledge of ThankQ fundraising database and Mail chimp Experience of working in a Fundraising or Sales/Marketing capacity IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We're the UK's specialist blood cancer charity and our vision is clear: we re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we ve invested, survival rates and quality of life have improved. We ve been working to beat blood cancer for over 50 years, and we won t stop until we do. Be a part of our story and help us change the world. We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records. With a keen eye for detail and a passion for great service, you ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we d love to hear from you. You ll be expected to travel to the office regularly, around 3 4 times a week, and the post holder will need to be Edinburgh-based. We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.
Oct 03, 2025
Full time
We're the UK's specialist blood cancer charity and our vision is clear: we re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we ve invested, survival rates and quality of life have improved. We ve been working to beat blood cancer for over 50 years, and we won t stop until we do. Be a part of our story and help us change the world. We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records. With a keen eye for detail and a passion for great service, you ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we d love to hear from you. You ll be expected to travel to the office regularly, around 3 4 times a week, and the post holder will need to be Edinburgh-based. We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
Oct 03, 2025
Full time
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Oct 02, 2025
Contractor
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
