Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co-located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. This post will support the growth of trusts and foundations income by carrying out prospect research, preparing proposals and reports for small and medium-sized donors, and cultivating and stewarding new and existing donor relationships to secure long-term income for Womankind. Areas of responsibilities: Prospect research Co-ordinate the prospect research requirements for trusts and foundations, working closely with the Philanthropy Manager Foundations, produce clear and relevant donor profiles and where relevant, make recommendations for donor cultivation and development Proposal and report development - Produce and send high quality, engaging and relevant applications and reports to trusts and foundations and develop and maintain efficient ways of keeping existing and prospective donors up to date and engaged on the work of Womankind. Donor relationship management - Establish and manage long term, effective and values-aligned relationships with existing and prospective trust and foundation donors by providing excellent donor and supporter care. Maintain prompt and personalised thanking to donors. Event management support - Work with the Philanthropy Manager Foundations and Philanthropy Manager Corporate Partnerships to coordinate a range of cultivation and engagement events for key donors including researching venues, co-ordinating invitation process and guest list management, liaising with relevant staff and post-event follow up. Key relationships and collaboration: • Internally: fundraising, grant making and feminist partnerships, communications, policy and advocacy and finance and resources • Externally: Trusts and foundations, other donors, sector allies Person Specification Essential Experience: • Minimum of two years experience in a fundraising role, with a focus on relationship-based fundraising, ideally trusts and foundations • Experience and a proven track record of growing income from trusts and foundations • Demonstrable experience of prospect research • Proven ability to write compelling proposals and reports communicating complex project information to donors • Proven ability to form good working relationships with colleagues across the organisation • Proven experience using a fundraising database (ideally Beacon) to maintain accurate donor records, manage invitation guest lists for events, and extract data for donor reporting and prospect tracking • Experience of fundraising for a UK based organisation Essential Travel requirements: the role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable: • An understanding of fundraising from corporate or major donors • Experience of growing unrestricted income • Experience fundraising for an intermediary funder or sub-granting programme • Experience of organising donor events Knowledge and Skills: • Strong presentation and communications skills with the confidence to deal with a range of stakeholders • Understanding ethical fundraising principles and performing initial due diligence checks • Highly organised approach with meticulous attention to detail • A good understanding of relationship-based fundraising • A good knowledge of the funding environment in the women's rights sector Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and o supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Diversity, Inclusion and Equity Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 02, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co-located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. This post will support the growth of trusts and foundations income by carrying out prospect research, preparing proposals and reports for small and medium-sized donors, and cultivating and stewarding new and existing donor relationships to secure long-term income for Womankind. Areas of responsibilities: Prospect research Co-ordinate the prospect research requirements for trusts and foundations, working closely with the Philanthropy Manager Foundations, produce clear and relevant donor profiles and where relevant, make recommendations for donor cultivation and development Proposal and report development - Produce and send high quality, engaging and relevant applications and reports to trusts and foundations and develop and maintain efficient ways of keeping existing and prospective donors up to date and engaged on the work of Womankind. Donor relationship management - Establish and manage long term, effective and values-aligned relationships with existing and prospective trust and foundation donors by providing excellent donor and supporter care. Maintain prompt and personalised thanking to donors. Event management support - Work with the Philanthropy Manager Foundations and Philanthropy Manager Corporate Partnerships to coordinate a range of cultivation and engagement events for key donors including researching venues, co-ordinating invitation process and guest list management, liaising with relevant staff and post-event follow up. Key relationships and collaboration: • Internally: fundraising, grant making and feminist partnerships, communications, policy and advocacy and finance and resources • Externally: Trusts and foundations, other donors, sector allies Person Specification Essential Experience: • Minimum of two years experience in a fundraising role, with a focus on relationship-based fundraising, ideally trusts and foundations • Experience and a proven track record of growing income from trusts and foundations • Demonstrable experience of prospect research • Proven ability to write compelling proposals and reports communicating complex project information to donors • Proven ability to form good working relationships with colleagues across the organisation • Proven experience using a fundraising database (ideally Beacon) to maintain accurate donor records, manage invitation guest lists for events, and extract data for donor reporting and prospect tracking • Experience of fundraising for a UK based organisation Essential Travel requirements: the role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable: • An understanding of fundraising from corporate or major donors • Experience of growing unrestricted income • Experience fundraising for an intermediary funder or sub-granting programme • Experience of organising donor events Knowledge and Skills: • Strong presentation and communications skills with the confidence to deal with a range of stakeholders • Understanding ethical fundraising principles and performing initial due diligence checks • Highly organised approach with meticulous attention to detail • A good understanding of relationship-based fundraising • A good knowledge of the funding environment in the women's rights sector Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and o supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Diversity, Inclusion and Equity Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues. We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders. Reporting to the Chief operating officer, this role will take responsibility for leading the charity s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity. What we offer A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) Birthday day off (taken any time) Enhanced sick pay and compassionate leave Death in service benefit Pension Employee Assistance Programme Flexible working A rewarding role with purpose Be part of a skilled, friendly team with an engaged Board of Trustees At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply. We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don t want you to fit our culture, we want you to enrich it. If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you. Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. Take a look at our comprehensive job description for more details of this exciting role. Join us today and be part of the solution!
Apr 02, 2026
Full time
Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues. We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders. Reporting to the Chief operating officer, this role will take responsibility for leading the charity s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity. What we offer A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) Birthday day off (taken any time) Enhanced sick pay and compassionate leave Death in service benefit Pension Employee Assistance Programme Flexible working A rewarding role with purpose Be part of a skilled, friendly team with an engaged Board of Trustees At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply. We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don t want you to fit our culture, we want you to enrich it. If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you. Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. Take a look at our comprehensive job description for more details of this exciting role. Join us today and be part of the solution!
Community Fundraiser Do you want to help shape the future of world-class healthcare and directly improve patients lives Join a team, where every fundraiser you inspire helps bring life-saving innovations to patients in Cambridge and beyond. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Community Fundraiser Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £26,000- £28,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Tuesday, 7th April 2026. We reserve the right to close this role if a suitable candidate is found. Why You ll Love This Role Inspire communities, schools, and supporters to fund life-changing care Build long-lasting relationships and see the tangible impact of your work Shape fundraising campaigns for new world-class hospital projects Enjoy autonomy, creativity, and career growth in a nationally recognized charity About the Job As a Community Fundraiser, your role is varied, exciting, and incredibly rewarding. You ll: Engage individuals, schools, and community groups to maximise fundraising income Support fundraisers in memory, challenge events, and community campaigns Help launch major fundraising projects for our new cancer and children s hospitals Ensure supporters feel valued with outstanding stewardship and gratitude Track, analyse, and optimise engagement to maximise fundraising impact You ll work closely with the Community Fundraising Manager and other colleagues to ensure the programme delivers real results for patients. About You With previous experience of working in a similar fundraising role within a charity or not-for-profit organisation, you re someone who: Loves building relationships and inspiring people to support life-changing causes Can work independently while thriving in a collaborative team Has excellent communication, organisation, and attention to detail Is enthusiastic, positive, and empathetic Has strong numeracy and is confident using Microsoft Office For this role a driving licence and access to vehicle is essential. If you re ready to inspire communities, raise vital funds, and make a tangible difference for patients, we want to hear from you! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraising, Fundraiser, Community Fundraiser, Community Fundraising, Fundraising Officer, In Memory, Events Fundraiser, Challenge Events Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 31, 2026
Full time
Community Fundraiser Do you want to help shape the future of world-class healthcare and directly improve patients lives Join a team, where every fundraiser you inspire helps bring life-saving innovations to patients in Cambridge and beyond. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Community Fundraiser Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £26,000- £28,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Tuesday, 7th April 2026. We reserve the right to close this role if a suitable candidate is found. Why You ll Love This Role Inspire communities, schools, and supporters to fund life-changing care Build long-lasting relationships and see the tangible impact of your work Shape fundraising campaigns for new world-class hospital projects Enjoy autonomy, creativity, and career growth in a nationally recognized charity About the Job As a Community Fundraiser, your role is varied, exciting, and incredibly rewarding. You ll: Engage individuals, schools, and community groups to maximise fundraising income Support fundraisers in memory, challenge events, and community campaigns Help launch major fundraising projects for our new cancer and children s hospitals Ensure supporters feel valued with outstanding stewardship and gratitude Track, analyse, and optimise engagement to maximise fundraising impact You ll work closely with the Community Fundraising Manager and other colleagues to ensure the programme delivers real results for patients. About You With previous experience of working in a similar fundraising role within a charity or not-for-profit organisation, you re someone who: Loves building relationships and inspiring people to support life-changing causes Can work independently while thriving in a collaborative team Has excellent communication, organisation, and attention to detail Is enthusiastic, positive, and empathetic Has strong numeracy and is confident using Microsoft Office For this role a driving licence and access to vehicle is essential. If you re ready to inspire communities, raise vital funds, and make a tangible difference for patients, we want to hear from you! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraising, Fundraiser, Community Fundraiser, Community Fundraising, Fundraising Officer, In Memory, Events Fundraiser, Challenge Events Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Development Manager (Individual Giving & Major Donors) David Shepherd Wildlife Foundation Shalford, Surrey (Hybrid) Salary: £40,000 £45,000, dependant on experience David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia. As our Development Manager, you will: Shape and deliver strategies for major donors, mid level giving, regular giving, adoption programmes and campaign led appeals Cultivate and steward high value donors through personalised engagement Oversee donor journeys and ensure an exceptional supporter experience Provide strategic leadership for key fundraising events Work closely with colleagues across Conservation, Education, Art, Marketing and Finance Line manage a Development Executive and play a key role in developing a coordinated, high performing fundraising team We re looking for someone with: Proven success in major donor / high value individual fundraising Strong relationship building and communication skills Experience developing donor journeys and direct marketing appeals Confidence working with senior stakeholders Passion for wildlife conservation and DSWF s mission Why join us? You ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art. Role details: Hybrid (home + 2 days/week in Shalford, Surrey) Full time, 35 hrs/week 25 days holiday + bank holidays + extra days at Christmas Pension + Employee Assistance Programme Start date: As soon as possible How to apply: Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April . We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.
Mar 31, 2026
Full time
Development Manager (Individual Giving & Major Donors) David Shepherd Wildlife Foundation Shalford, Surrey (Hybrid) Salary: £40,000 £45,000, dependant on experience David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia. As our Development Manager, you will: Shape and deliver strategies for major donors, mid level giving, regular giving, adoption programmes and campaign led appeals Cultivate and steward high value donors through personalised engagement Oversee donor journeys and ensure an exceptional supporter experience Provide strategic leadership for key fundraising events Work closely with colleagues across Conservation, Education, Art, Marketing and Finance Line manage a Development Executive and play a key role in developing a coordinated, high performing fundraising team We re looking for someone with: Proven success in major donor / high value individual fundraising Strong relationship building and communication skills Experience developing donor journeys and direct marketing appeals Confidence working with senior stakeholders Passion for wildlife conservation and DSWF s mission Why join us? You ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art. Role details: Hybrid (home + 2 days/week in Shalford, Surrey) Full time, 35 hrs/week 25 days holiday + bank holidays + extra days at Christmas Pension + Employee Assistance Programme Start date: As soon as possible How to apply: Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April . We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.
Community Fundraiser Do you want to help shape the future of world-class healthcare and directly improve patients lives? Join a team, where every fundraiser you inspire helps bring life-saving innovations to patients in Cambridge and beyond. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Community Fundraiser Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £26,000- £28,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Tuesday, 7th April 2026. We reserve the right to close this role if a suitable candidate is found. Why You ll Love This Role Inspire communities, schools, and supporters to fund life-changing care Build long-lasting relationships and see the tangible impact of your work Shape fundraising campaigns for new world-class hospital projects Enjoy autonomy, creativity, and career growth in a nationally recognized charity About the Job As a Community Fundraiser, your role is varied, exciting, and incredibly rewarding. You ll: Engage individuals, schools, and community groups to maximise fundraising income Support fundraisers in memory, challenge events, and community campaigns Help launch major fundraising projects for our new cancer and children s hospitals Ensure supporters feel valued with outstanding stewardship and gratitude Track, analyse, and optimise engagement to maximise fundraising impact You ll work closely with the Community Fundraising Manager and other colleagues to ensure the programme delivers real results for patients. About You With previous experience of working in a similar fundraising role within a charity or not-for-profit organisation, you re someone who: Loves building relationships and inspiring people to support life-changing causes Can work independently while thriving in a collaborative team Has excellent communication, organisation, and attention to detail Is enthusiastic, positive, and empathetic Has strong numeracy and is confident using Microsoft Office For this role a driving licence and access to vehicle is essential. If you re ready to inspire communities, raise vital funds, and make a tangible difference for patients, we want to hear from you! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraising, Fundraiser, Community Fundraiser, Community Fundraising, Fundraising Officer, In Memory, Events Fundraiser, Challenge Events Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 28, 2026
Full time
Community Fundraiser Do you want to help shape the future of world-class healthcare and directly improve patients lives? Join a team, where every fundraiser you inspire helps bring life-saving innovations to patients in Cambridge and beyond. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Community Fundraiser Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £26,000- £28,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Tuesday, 7th April 2026. We reserve the right to close this role if a suitable candidate is found. Why You ll Love This Role Inspire communities, schools, and supporters to fund life-changing care Build long-lasting relationships and see the tangible impact of your work Shape fundraising campaigns for new world-class hospital projects Enjoy autonomy, creativity, and career growth in a nationally recognized charity About the Job As a Community Fundraiser, your role is varied, exciting, and incredibly rewarding. You ll: Engage individuals, schools, and community groups to maximise fundraising income Support fundraisers in memory, challenge events, and community campaigns Help launch major fundraising projects for our new cancer and children s hospitals Ensure supporters feel valued with outstanding stewardship and gratitude Track, analyse, and optimise engagement to maximise fundraising impact You ll work closely with the Community Fundraising Manager and other colleagues to ensure the programme delivers real results for patients. About You With previous experience of working in a similar fundraising role within a charity or not-for-profit organisation, you re someone who: Loves building relationships and inspiring people to support life-changing causes Can work independently while thriving in a collaborative team Has excellent communication, organisation, and attention to detail Is enthusiastic, positive, and empathetic Has strong numeracy and is confident using Microsoft Office For this role a driving licence and access to vehicle is essential. If you re ready to inspire communities, raise vital funds, and make a tangible difference for patients, we want to hear from you! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraising, Fundraiser, Community Fundraiser, Community Fundraising, Fundraising Officer, In Memory, Events Fundraiser, Challenge Events Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Oct 06, 2025
Full time
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Oct 01, 2025
Full time
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Job Title: Project Manager Team: Membership Faith & Policy Hours: Full time 35 hours per week Salary: £44000.00 - £46000.00 per annum Contract Length: Permanent Reporting to: CEO Mothers Union 150th Anniversary, 2026 Mothers Union Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives. Founded in 1876, Mothers Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence. The opportunity In 2026, Mothers Union will be 150 years young. This is a major opportunity for MU to celebrate with the membership, and also to use the opportunity to reach out to new members and supporters. The following have been identified as the major activities for the year: London, June 10th: Thanksgiving Service in St Paul s Cathedral at 5pm, followed by a possible reception. London, June 11th: Celebratory Gathering of the membership in central London, at the Emmanuel Centre, near to the base of MU in Mary Sumner House, Westminster. A physical exhibition in Mary Sumner House, and a virtual exhibition which can tour. Between March (Lady Day) and August (Mary Sumner Day) a range of events organized by provinces and local dioceses, for membership and fundraising, including picnics, Sunday Takeovers and local initiatives such as tree planting. In South Africa in October, a Global Gathering of 2500 members and guests, preceded by a leadership. meeting ( Worldwide Council ) and followed by a Worldwide Board meeting. For all, a cohesive communications plan is being prepared. Current Status Individual teams are taking ownership of elements, which particularly for membership and fundraising initiatives include targets for delivery. These are being finalized as part of the current budgeting process We are, however, a small staff team, and this workload will be exceptional. Teams are discussing interdependencies and synergies across work streams, but there is a need to ensure that these are coordinated and monitored, and any issues or clashes in priority quickly identified and resolved. Throughout, close collaboration between the staff team and membership will be essential. The role There is a need for an experienced project manager to join the team, from October 2025 to November 2026, to provide co-ordination across streams and stakeholders, flag issues early, ensure that all activities are properly planned, resourced and within budget, and that relevant stakeholders are kept informed. Key Responsibilities In collaboration with each stream leader, to put together a masterplan with associated budgets, drawing together what has already been prepared, and flagging any potential gaps, synergies or conflicts, for resolution. This plan will identify clearly accountabilities (and how these sit with the wider work of teams and individuals, staff and members or volunteers). With the leads, to share the masterplan with the Board, for approval, and provide regular reporting, in line with agreed milestones. For South Africa: In line with the governance structure approved by the Board in September, to be the coordinator for the Steering Group, Operational Committee and on the ground event management teams, ensuring seamless communications, and timely reporting as required; to manage practical issues with delegates from outside S Africa as they arise, for example around ticketing, and to manage stakeholders. This will, and will require close collaboration with the Director of Fundraising and Communications as senior staff lead and almost certainly require one or more site visits. For centrally organized events in London: To provide the detailed project management under the Membership Team, ensuring that necessary resource is drawn in for support at key times before, during and if needed after the events; to actively engage in delivery on the days, as required. For Province and Diocese led events: To work with the Board lead to capture and track all events and their impact, and ensure that resources are made available through the central teams to agreed schedules, and reports received back for communications. This will include ensuring a shared understanding of the initiatives, and the benefits for the wider membership. For Communications: To work with the lead and all teams, to ensure that all are agreed on and understand the priorities through the year, and that the processes in place to deliver. Impact tracking: To agree / confirm with each workstream the target impact, and to track against this. To prepare an initial overall impact assessment by end November, 2025. Reporting: The project manager will report operationally into the CEO or an agreed SLT member, and will provide monthly summary reports to the SLT, flagging any issues for resolution, and timely reports for the Board. Mothers Union is a Christian organization, and all events will be inspired by the Christian faith. The postholder would need to be comfortable in working in a Christian environment, and a practicing Christian would be an advantage. A project management qualification, such as Prince 2, would be a distinct advantage, and a minimum of 5 years experience in project management. Key skills You will need to have excellent organizational, stakeholder management and communications skills A natural teamworker, you will be skilled at identifying solutions together with others, which enable informed choices to be made and decisions respected. You will be skilled in risk management, budget and resource management, and be able to work with relevant leads to define and manage key processes. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London. Mothers Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed. Application Deadline The deadline for applications is 22 October 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Oct 01, 2025
Full time
Job Title: Project Manager Team: Membership Faith & Policy Hours: Full time 35 hours per week Salary: £44000.00 - £46000.00 per annum Contract Length: Permanent Reporting to: CEO Mothers Union 150th Anniversary, 2026 Mothers Union Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives. Founded in 1876, Mothers Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence. The opportunity In 2026, Mothers Union will be 150 years young. This is a major opportunity for MU to celebrate with the membership, and also to use the opportunity to reach out to new members and supporters. The following have been identified as the major activities for the year: London, June 10th: Thanksgiving Service in St Paul s Cathedral at 5pm, followed by a possible reception. London, June 11th: Celebratory Gathering of the membership in central London, at the Emmanuel Centre, near to the base of MU in Mary Sumner House, Westminster. A physical exhibition in Mary Sumner House, and a virtual exhibition which can tour. Between March (Lady Day) and August (Mary Sumner Day) a range of events organized by provinces and local dioceses, for membership and fundraising, including picnics, Sunday Takeovers and local initiatives such as tree planting. In South Africa in October, a Global Gathering of 2500 members and guests, preceded by a leadership. meeting ( Worldwide Council ) and followed by a Worldwide Board meeting. For all, a cohesive communications plan is being prepared. Current Status Individual teams are taking ownership of elements, which particularly for membership and fundraising initiatives include targets for delivery. These are being finalized as part of the current budgeting process We are, however, a small staff team, and this workload will be exceptional. Teams are discussing interdependencies and synergies across work streams, but there is a need to ensure that these are coordinated and monitored, and any issues or clashes in priority quickly identified and resolved. Throughout, close collaboration between the staff team and membership will be essential. The role There is a need for an experienced project manager to join the team, from October 2025 to November 2026, to provide co-ordination across streams and stakeholders, flag issues early, ensure that all activities are properly planned, resourced and within budget, and that relevant stakeholders are kept informed. Key Responsibilities In collaboration with each stream leader, to put together a masterplan with associated budgets, drawing together what has already been prepared, and flagging any potential gaps, synergies or conflicts, for resolution. This plan will identify clearly accountabilities (and how these sit with the wider work of teams and individuals, staff and members or volunteers). With the leads, to share the masterplan with the Board, for approval, and provide regular reporting, in line with agreed milestones. For South Africa: In line with the governance structure approved by the Board in September, to be the coordinator for the Steering Group, Operational Committee and on the ground event management teams, ensuring seamless communications, and timely reporting as required; to manage practical issues with delegates from outside S Africa as they arise, for example around ticketing, and to manage stakeholders. This will, and will require close collaboration with the Director of Fundraising and Communications as senior staff lead and almost certainly require one or more site visits. For centrally organized events in London: To provide the detailed project management under the Membership Team, ensuring that necessary resource is drawn in for support at key times before, during and if needed after the events; to actively engage in delivery on the days, as required. For Province and Diocese led events: To work with the Board lead to capture and track all events and their impact, and ensure that resources are made available through the central teams to agreed schedules, and reports received back for communications. This will include ensuring a shared understanding of the initiatives, and the benefits for the wider membership. For Communications: To work with the lead and all teams, to ensure that all are agreed on and understand the priorities through the year, and that the processes in place to deliver. Impact tracking: To agree / confirm with each workstream the target impact, and to track against this. To prepare an initial overall impact assessment by end November, 2025. Reporting: The project manager will report operationally into the CEO or an agreed SLT member, and will provide monthly summary reports to the SLT, flagging any issues for resolution, and timely reports for the Board. Mothers Union is a Christian organization, and all events will be inspired by the Christian faith. The postholder would need to be comfortable in working in a Christian environment, and a practicing Christian would be an advantage. A project management qualification, such as Prince 2, would be a distinct advantage, and a minimum of 5 years experience in project management. Key skills You will need to have excellent organizational, stakeholder management and communications skills A natural teamworker, you will be skilled at identifying solutions together with others, which enable informed choices to be made and decisions respected. You will be skilled in risk management, budget and resource management, and be able to work with relevant leads to define and manage key processes. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London. Mothers Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed. Application Deadline The deadline for applications is 22 October 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Oct 01, 2025
Full time
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Salary £38,000 - £40,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from our other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The philanthropy manager will report to the senior philanthropy manager. We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites. Specifically, this role will lead the team s efforts in securing four and five-figure gifts and stewarding donors with a gold-standard experience that ensures continued support for the Royal Free Charity. You will play an important role within our philanthropy & capital campaign team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care colleagues underpin and support the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients experiences of care. The recruitment process To apply for this post please send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday 29 September 2025, 9 am First stage interview date: Wednesday 15 October 2025 Second stage interview date: Wednesday 22 October 2025 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we ll match your contribution up to 9%. A sick pay package that offers one month s full pay and one month s half pay in any 12-month period if you ve been with us for less than two years. This rises to two months full pay and two months half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you ll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Fortnightly guided meditation Free massage therapy from our complementary therapy team Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Sep 27, 2025
Full time
Salary £38,000 - £40,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from our other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The philanthropy manager will report to the senior philanthropy manager. We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites. Specifically, this role will lead the team s efforts in securing four and five-figure gifts and stewarding donors with a gold-standard experience that ensures continued support for the Royal Free Charity. You will play an important role within our philanthropy & capital campaign team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care colleagues underpin and support the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients experiences of care. The recruitment process To apply for this post please send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday 29 September 2025, 9 am First stage interview date: Wednesday 15 October 2025 Second stage interview date: Wednesday 22 October 2025 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we ll match your contribution up to 9%. A sick pay package that offers one month s full pay and one month s half pay in any 12-month period if you ve been with us for less than two years. This rises to two months full pay and two months half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you ll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Fortnightly guided meditation Free massage therapy from our complementary therapy team Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
