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IT Support Assistant (On-Site, Central London) Hourly rate: £13.85 - £15.00 per hour (depending on experience) Location: Central London (5 days a week, on-site) 3 month temp contract About the Company Join a leading technology-driven logistics company transforming how people send, receive, and return parcels across the UK. We're part of a fast-growing European network focused on creating a greener, more convenient, and innovative delivery experience.Our London office is a dynamic environment where technology, logistics, and sustainability meet - and we're looking for an enthusiastic IT Support Assistant to help keep everything running smoothly. Key Responsibilities Tech Support Act as the first point of contact for technical issues (laptops, Wi-Fi, printers, phones, etc.). Troubleshoot basic hardware and software problems. Install software updates and assist with new device setups (Windows/macOS). Ensure meeting rooms and video conferencing systems are functioning smoothly. User Support & Onboarding Prepare IT equipment for new starters and support their onboarding. Assist colleagues with issues like password resets, VPN access, and multi-factor authentication (MFA). Serve as the first point of contact for support incidents. Ticketing & Documentation Manage and track IT support tickets through the internal system. Document fixes and create clear, easy-to-follow guides for recurring issues. Identify and report recurring technical problems, suggesting improvements where possible. Qualifications & Skills Basic understanding of Windows 10/11, macOS, and Microsoft 365 applications. Familiarity with networking fundamentals (Wi-Fi, VPN). Previous experience using remote support tools (e.g., TeamViewer). Strong communication skills and a proactive, problem-solving mindset. Why Join You'll be part of a fast-paced, collaborative team that's helping shape the future of convenient, sustainable delivery solutions. If you're passionate about technology and love solving problems, this role offers great hands-on experience in a growing, tech-forward company. JU 132081Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Job Title: Software Architect Location: Isle of Wight - Cowes or Portsmouth - BroadOak Salary: Up to £85,700 depending on skills and experience plus bonus scheme. Part time & accruing hours available' Please let us know if you would like to discuss these options. What you'll be doing: Provide Software Subject Matter Expertise: Working across multiple projects with various programming languages, architectures, and lifecycle models, offering specialist technical advice and guidance to peers and projects Define and Develop Architectural Artefacts: Creating, assessing and reviewing software and data processing architectures to meet software and system requirements and support future re-use of software, ensuring alignment throughout the engineering lifecycle Establish and Maintain Design Processes: Enhancing transformational activities and tools used to develop and manage software design artefacts, ensuring robust, resilient, scalable and secure middleware and applications architectures on modern hardware Ensure Toolchain Compliance and Integration: Collaborating with DevOps to ensure tools are licensed, OSS-compliant, interoperable, and integrated into the build process Lead Technical Governance: Conduct peer reviews, leading technical design reviews, verify and sign off software designs, and uphold Maritime Services' software processes Promote Continuous Improvement and Knowledge Sharing: Supporting skills development within the team, maintain awareness of industry trends, and ensure architectural awareness of Security, and Safety Integrity Levels (SILs) Your skills and experiences: Extensive experience with at least one high-level programming language and a high-level design methodology such as UML Deep understanding of the software development lifecycle and familiarity with various models, including Agile and Waterfall Proven experience in leading software development activities and mentoring engineering teams Solid knowledge of relevant software standards (e.g. ISO/IEC/IEEE 12207), including software safety and Safety Integrity Levels (SIL) Comprehensive understanding of configuration management practices and tools. Strong Technical Background, Degree in Computer Science, Engineering, or a related numerate discipline, with Chartered Engineer (CEng) status or working towards it Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Future Radar team: Join us in shaping the Future of Radar Technology. We are evolving our radar portfolio by enhancing our existing products and developing brand-new radar products to address emerging and future threats in the realm of Future Air Dominance. With strong collaboration from our customers and investment in talent, our strategy is to keep the UK at the forefront of defence innovation. As the Software Architect you will act as the technical focal point and design authority, developing and maintaining software architectures that meet challenging complex Radar requirements. Using modern operating systems, tools, and design patterns, you will create robust, resilient, scalable and secure middleware and application layers for hardware. You'll leverage both licensed and open-source tools, ensuring compliance with OSS guidance, and work with the wider team to ensure a smooth implementation, integration and test process. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 7th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Software Architect Location: Isle of Wight - Cowes or Portsmouth - BroadOak Salary: Up to £85,700 depending on skills and experience plus bonus scheme. Part time & accruing hours available' Please let us know if you would like to discuss these options. What you'll be doing: Provide Software Subject Matter Expertise: Working across multiple projects with various programming languages, architectures, and lifecycle models, offering specialist technical advice and guidance to peers and projects Define and Develop Architectural Artefacts: Creating, assessing and reviewing software and data processing architectures to meet software and system requirements and support future re-use of software, ensuring alignment throughout the engineering lifecycle Establish and Maintain Design Processes: Enhancing transformational activities and tools used to develop and manage software design artefacts, ensuring robust, resilient, scalable and secure middleware and applications architectures on modern hardware Ensure Toolchain Compliance and Integration: Collaborating with DevOps to ensure tools are licensed, OSS-compliant, interoperable, and integrated into the build process Lead Technical Governance: Conduct peer reviews, leading technical design reviews, verify and sign off software designs, and uphold Maritime Services' software processes Promote Continuous Improvement and Knowledge Sharing: Supporting skills development within the team, maintain awareness of industry trends, and ensure architectural awareness of Security, and Safety Integrity Levels (SILs) Your skills and experiences: Extensive experience with at least one high-level programming language and a high-level design methodology such as UML Deep understanding of the software development lifecycle and familiarity with various models, including Agile and Waterfall Proven experience in leading software development activities and mentoring engineering teams Solid knowledge of relevant software standards (e.g. ISO/IEC/IEEE 12207), including software safety and Safety Integrity Levels (SIL) Comprehensive understanding of configuration management practices and tools. Strong Technical Background, Degree in Computer Science, Engineering, or a related numerate discipline, with Chartered Engineer (CEng) status or working towards it Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Future Radar team: Join us in shaping the Future of Radar Technology. We are evolving our radar portfolio by enhancing our existing products and developing brand-new radar products to address emerging and future threats in the realm of Future Air Dominance. With strong collaboration from our customers and investment in talent, our strategy is to keep the UK at the forefront of defence innovation. As the Software Architect you will act as the technical focal point and design authority, developing and maintaining software architectures that meet challenging complex Radar requirements. Using modern operating systems, tools, and design patterns, you will create robust, resilient, scalable and secure middleware and application layers for hardware. You'll leverage both licensed and open-source tools, ensuring compliance with OSS guidance, and work with the wider team to ensure a smooth implementation, integration and test process. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 7th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Software Architect Location: Isle of Wight - Cowes or Portsmouth - BroadOak Salary: Up to £85,700 depending on skills and experience plus bonus scheme. Part time & accruing hours available' Please let us know if you would like to discuss these options. What you'll be doing: Provide Software Subject Matter Expertise: Working across multiple projects with various programming languages, architectures, and lifecycle models, offering specialist technical advice and guidance to peers and projects Define and Develop Architectural Artefacts: Creating, assessing and reviewing software and data processing architectures to meet software and system requirements and support future re-use of software, ensuring alignment throughout the engineering lifecycle Establish and Maintain Design Processes: Enhancing transformational activities and tools used to develop and manage software design artefacts, ensuring robust, resilient, scalable and secure middleware and applications architectures on modern hardware Ensure Toolchain Compliance and Integration: Collaborating with DevOps to ensure tools are licensed, OSS-compliant, interoperable, and integrated into the build process Lead Technical Governance: Conduct peer reviews, leading technical design reviews, verify and sign off software designs, and uphold Maritime Services' software processes Promote Continuous Improvement and Knowledge Sharing: Supporting skills development within the team, maintain awareness of industry trends, and ensure architectural awareness of Security, and Safety Integrity Levels (SILs) Your skills and experiences: Extensive experience with at least one high-level programming language and a high-level design methodology such as UML Deep understanding of the software development lifecycle and familiarity with various models, including Agile and Waterfall Proven experience in leading software development activities and mentoring engineering teams Solid knowledge of relevant software standards (e.g. ISO/IEC/IEEE 12207), including software safety and Safety Integrity Levels (SIL) Comprehensive understanding of configuration management practices and tools. Strong Technical Background, Degree in Computer Science, Engineering, or a related numerate discipline, with Chartered Engineer (CEng) status or working towards it Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Future Radar team: Join us in shaping the Future of Radar Technology. We are evolving our radar portfolio by enhancing our existing products and developing brand-new radar products to address emerging and future threats in the realm of Future Air Dominance. With strong collaboration from our customers and investment in talent, our strategy is to keep the UK at the forefront of defence innovation. As the Software Architect you will act as the technical focal point and design authority, developing and maintaining software architectures that meet challenging complex Radar requirements. Using modern operating systems, tools, and design patterns, you will create robust, resilient, scalable and secure middleware and application layers for hardware. You'll leverage both licensed and open-source tools, ensuring compliance with OSS guidance, and work with the wider team to ensure a smooth implementation, integration and test process. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 7th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead / Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line / Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work onsite fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives.

Senior Systems Engineer - Cutting-Edge Medical Technologies - Oxford We are currently looking for a Senior Systems Engineer to join a pioneering medical technology company based in Oxford. This is a unique opportunity to contribute to the development of advanced implantable therapeutic systems that are set to transform patient care. As part of a growing R&D team, you'll take ownership of system architecture, documentation, and compliance across complex platforms, helping to drive innovation from concept through to clinical application. This is a hands-on, multidisciplinary role where you'll be involved in defining design inputs, managing system-level requirements, and supporting verification and clinical activities. You'll work closely with software, hardware, and quality teams to ensure seamless integration and alignment with international standards. The position is focused on implantable therapeutic technologies, with scope to support other innovative programmes as needed. You'll be responsible for maintaining traceability across design and risk documentation, leading technical investigations, and supporting regulatory submissions. Your expertise in systems engineering and risk analysis will help drive safe, effective solutions in a fast-paced, regulated environment. The team values proactive problem-solvers who thrive in collaborative settings and bring clarity to complex technical challenges. This opportunity is ideal for someone with a background in medical device development, particularly within implantable or regulated systems. Familiarity with ISO 14971, ISO 13485, and verification methodologies will be key, alongside strong communication skills and a detail-oriented mindset. If you're looking to make a meaningful impact in a high-accountability setting-where innovation meets clinical application-this could be the next step in your career. To learn more, contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on (phone number removed). Alternatively, submit your CV and a member of our team will be in touch.

We are pleased to be recruiting for our client the following Permanent position for a : EPOS, CCTV Data Cabling Maintenance Support Engineer (Field Based) Our client work across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Basic Salary up to £44000 plus Pending Experience, Company Vehicle, Paid Overtime, Fuel Card, Expenses, plus Benefits Package. Our client requires EPOS, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5, Cat5e, Cat6, Cat6a Installation Experience Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license Be Field based working locally and UK Wide Be able to work away from home and work overtime as required Should this vacancy be of interest and you match the required job speck then please forward your up to date CV to Hexagon Recruitment via the job board link and we will contact you to discuss this job role further.

We are pleased to be recruiting for our client the following Permanent position for a : FIELD ENGINEER EPOS/ CCTV & Data Cabling Maintenance Support Engineers Our client work across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Basic Salary up to £44000 plus Pending Experience, Company Vehicle, Paid Overtime, Fuel Card, Expenses, plus Benefits Package. Our client requires EPOS, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5, Cat5e, Cat6, Cat6a Installation Experience Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license Be Field based working locally and UK Wide Be able to work away from home and work overtime as required Should this vacancy be of interest and you match the required job speck then please forward your up to date CV to Hexagon Recruitment via the job board link and we will contact you to discuss this job role further.

Project Manager Software / Hardware (Hybrid -2 days per week onsite , Tuesdays & Thursdays ) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH - (phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.

IT Support Engineer Stevenage (Site-based, Monday to Friday, 9am-5:30pm with flexibility) 27,000 to 30,000 + 25 days holiday (3 taken at Christmas shut down), enhanced pension, death in service Excellent opportunity for a hands-on Technical Support Engineer to join a small, close-knit UK team as part of a well-established global business. This is a varied role where you'll provide 1st and 2nd line IT support, assist with customer installations, and even get involved in assembling hardware and solar kits. This organisation is part of a larger, market-leading European technology group, known for its innovative products and intelligent mobility solutions. The UK office operates as a small, friendly team where everyone pulls together, offering the backing and stability of a large international company with the day-to-day feel of a family-run business. In this role, you'll be responsible for providing technical support to customers across both hardware and software products, assisting with installations, and occasionally visiting customer sites alongside the sales team. You'll manage support tickets using Zendesk, monitor hosted services, and help assemble cables and solar panel kits as needed. The ideal candidate will have previous experience in 1st or 2nd line IT support, excellent communication skills, and a proactive approach to problem-solving. Any experience with hardware assembly, basic electronics, or working in a technical product environment would be highly advantageous. You should be comfortable wearing multiple hats in a small team, where flexibility and collaboration are key. This is a fantastic opportunity to join a growing international company where you can expand your technical skills, get involved in a broad range of activities, and play a key role in keeping customers supported and operations running smoothly. If you're looking for a varied technical support role in a friendly, collaborative team backed by a global technology leader, this could be the perfect next step in your career. The Role: Provide first and second line technical support via phone and email, logging cases in Zendesk Support pre- and post-sales technical activities, including installations and troubleshooting Assist customers on-site when required, occasionally travelling with the sales team Assemble cables, accessory kits, and solar panels when needed Monitor hosted systems and flag any site faults or data anomalies The Person: Previous experience in 1st or 2nd line IT support Strong problem-solving skills and ability to work across hardware and software issues Confident communicator with a customer-focused approach Any hands-on hardware assembly or electronics knowledge is a plus

1st/2nd Line IT Support Engineer Wirral (with travel in the North West to client sites as required) £28-32k plus competitive benefits Full-Time, Permanent-9am-5.30pm Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart who truly care about their staff with the autonomy for your voice to be heard. What You ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network rollouts Maintain accurate system documentation and client environment records Provide onboarding, training, and technical guidance to users What We re Looking For Previous experience in an IT support role (1st or 2nd line), preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server, Microsoft 365, and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business use (essential) Organised, proactive, and comfortable working independently or as part of a team Familiarity with IT ticketing systems and escalation procedures What s In It for You? A varied and rewarding role within a respected MSP Exposure to a wide range of IT environments and technologies Ongoing training and support Opportunities for progression and career development Competitive salary and employee benefits Stability and ability to work autonomously Sound Good? Let s Talk! If you think you d be a great fit, we d love to hear from you. A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.

1st line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week As a 1st Line Help Desk Engineer, you will be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 1st line help desk engineer, you will be responsible for: Receive, triage, log and manage support calls, emails and tickets via our Help Desk portal. Provide first-line diagnostics and resolution of user issues (hardware, software, telephony, connectivity). Assist customers with set up and configure PCs, laptops, mobile devices, printers, peripherals. Create and maintain user accounts, permissions and access in systems. Handle password resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customer service, communicate clearly, and manage stakeholder expectations. Contribute to knowledge-based articles and documentation for recurring issues. Occasional onsite visits might be required (depending on client base). The ideal candidate will be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. Able to work independently and as part of a team. A positive, can-do attitude and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco Call us today on (phone number removed), to discuss this position.

Position: I.T Manager Location: Chichester Salary: 40,000- 50,000 I.T Manager required for an Architecture company based in Chichester. The ideal candidate will have architectural experience although not essential and live within a commutable distance of their office. I.T Manager Overview Manage and maintain all I.T. infrastructure, including servers, networks, storage, and backups. Oversee installation, configuration, and updates of software and hardware systems. Provide day-to-day technical support to staff across multiple offices or remote setups. Administer and support architecture-related software, including Adobe and project management tools. Manage software licensing, renewals, and compliance. Oversee secure file storage, backup systems, and disaster recovery planning. I.T Manager Requirements Proven experience as an I.T. Manager or Senior I.T. Support professional, ideally within an architecture, engineering, or design firm. Strong understanding of architecture and design software (Adobe Suite) Knowledge of Windows and macOS environments, networks, and server management (Active Directory, Exchange, Office 365). Strong problem-solving, communication, and organisational skills. Live within a commutable of Chichester Salary & Benefits Salary- 40,000- 50,000 Hours- 09:00- 17:30 Monday- Friday Hybrid working available Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Software Engineer Embedded Systems Location : Cambridge, Cambridgeshire, CB4 0WN Salary: Competitive Salary, DOE + Excellent Benefits Contract: Full time, Permanent Benefits: Health Shield, Life Assurance 4x Yearly Salary, Non-Contributory Pension (8%), Cycle to Work Scheme, Opt in to Private Medical, Free Parking, 25 Days Holiday + 8 Bank Holidays + 1 Company Day at Christmas Are you passionate about embedded systems and eager to work on cutting-edge optical network technology Join our dynamic Product Software team at Polatis as a Software Engineer, where innovation meets precision! Huber+Suhner produce market-leading optical circuit switches for advanced fibre optic communications networks. The programme management team works across the business to deliver product design, software release, and process improvement projects in the UK and Poland. The team are responsible for ensuring that scope, cost, and schedule are delivered to target and projects are managed in accordance with Huber+Suhner processes. We are now recruiting for a Software Engineer, you ll play a pivotal role in enhancing our products through robust software architecture, hands-on development, and seamless hardware integration. You ll collaborate across teams to drive innovation and ensure product excellence. Key Responsibilities Software Architecture & Design Work with senior engineers to implement scalable and maintainable software components. Technical Expertise Develop in C within embedded Linux environments. Support software verification and analyze test results for improvements. Hardware Integration Interface with hardware using I2C, UART, SPI, USB. Read and interpret hardware schematics. Cross-Functional Collaboration Partner with production teams to diagnose and resolve software issues. Process Orientation Create documentation and artefacts to meet compliance and development standards. What We re Looking For Essential Skills & Experience 2+ years in embedded software engineering, especially on Linux-based systems. Strong C programming skills and experience with ARM microcontrollers. Familiarity with POSIX APIs and integrating open-source libraries. Hands-on experience with hardware debugging (I2C, USB, SPI). Agile development experience and process documentation. It would be great if you had: Experience with Yocto build systems. Knowledge of CI tools and scripting for automation. Understanding of networking protocols and security best practices. Proficiency with Git and JIRA. Ready to shape the future of optical networking Apply now and be part of a team that s redefining connectivity! No agencies please.

Software Architect Portsmouth-BroadOak/Isle of White-Cowes 70,000- 85,700 + Bonus(10-20%) My client a multinational Aerospace & Defence organisation are looking for a Software Architect to join their team. Join my client in shaping the Future of Radar Technology. The client is evolving their radar portfolio by enhancing their existing products and developing brand-new radar products to address emerging and future threats in the realm of Future Air Dominance. With strong collaboration from their customers and investment in talent, their strategy is to keep the UK at the forefront of defence innovation What you'll be doing: Provide Software Subject Matter Expertise: Working across multiple projects with various programming languages, architectures, and lifecycle models, offering specialist technical advice and guidance to peers and projects Define and Develop Architectural Artefacts: Creating, assessing and reviewing software and data processing architectures to meet software and system requirements and support future re-use of software, ensuring alignment throughout the engineering lifecycle Establish and Maintain Design Processes: Enhancing transformational activities and tools used to develop and manage software design artefacts, ensuring robust, resilient, scalable and secure middleware and applications architectures on modern hardware Ensure Toolchain Compliance and Integration: Collaborating with DevOps to ensure tools are licensed, OSS-compliant, interoperable, and integrated into the build process Lead Technical Governance: Conduct peer reviews, leading technical design reviews, verify and sign off software designs, and uphold Maritime Services' software processes Promote Continuous Improvement and Knowledge Sharing: Supporting skills development within the team, maintain awareness of industry trends, and ensure architectural awareness of Security, and Safety Integrity Levels (SILs) Skills/Experience: Extensive experience with at least one high-level programming language and a high-level design methodology such as UML Deep understanding of the software development lifecycle and familiarity with various models, including Agile and Waterfall Proven experience in leading software development activities and mentoring engineering teams Solid knowledge of relevant software standards (e.g. ISO/IEC/IEEE 12207), including software safety and Safety Integrity Levels (SIL) Comprehensive understanding of configuration management practices and tools. Strong Technical Background, Degree in Computer Science, Engineering, or a related numerate discipline, with Chartered Engineer (CEng) status or working towards it To apply for this role please send your cv to Peter Bibby on the email address below

We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8) / Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits 37.5 Hours Per Week Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting more advanced software support enquiries and continuing to monitor progress to ensure a resolution is achieved + Assisting with software testing as required, prior to the release of new software versions + Assisting the company's Software Migration Team in the implementation of the software for new customers + Provide software support across a range of platforms including Windows Desktop, SQL Server, Android Mobile Application and Microsoft RDP/RD Web + Assisting the Support Manager in escalating complicated issues to the development team and keeping the customers informed of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting complex problems + Strong written and verbal communication skills + Ability to communicate effectively with technical and non-technical users + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct ad-hoc or exploratory testing + Self-motivated and able to learn/resolve new software and business processes in a prompt manner + Can-do attitude with a desire to learn new skills and technologies unique to the Vending industry Desirable skills: + Multilingual + Technical exposure of Microsoft SQL Server + Experience of AWS platforms + Experience of working within the Vending or Beverage Industry + Educated to A-Level standard or equivalent, English, Maths or IT Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background / Previous Roles May Include: 1st Line Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

System Test Engineer Hybrid West London We are currently partnered with an industry-leading technology business that is expanding its engineering capability in West London. They are looking for an experienced System Test Engineer to take a leading role in the Verification and Validation (V&V) of innovative satellite communications products used globally. This position offers hybrid working and the chance to be part of an international engineering environment developing high-performance systems that meet complex technical and regulatory standards. The Role As the System Test Engineer , you will take ownership of the verification and validation lifecycle for new products, developing and executing test plans, refining strategies with the development team, and ensuring each release meets the highest quality and compliance standards. You will work closely with multidisciplinary teams across engineering, QA, and production, as well as third-party test houses, to ensure seamless testing, integration, and delivery. Key Responsibilities Lead verification and validation activities for new hardware and software developments. Develop, execute, and document detailed test plans and procedures. Manage compliance and approval testing (ETSI, FCC, EU directives, etc.). Conduct debugging, root cause analysis, and performance investigations. Support continuous improvement in testing processes and product quality. Automate testing and data analysis using Python scripting. Liaise with global teams to align standards and test methods. Skills & Experience Essential: Proven experience in system, integration, or block testing of hardware/software products. Strong understanding of EMI/EMC testing and compliance. Ability to author high-quality test documentation and reports. Excellent fault-finding and problem-solving skills. Experience with regulatory compliance testing. Python scripting for automation and equipment control. Desirable: Exposure to satellite or wireless communication technologies. Familiarity with RF test equipment (Spectrum Analysers, VNAs, Oscilloscopes, etc.). Experience with Jira or similar project/test management tools. Type approvals or homologation experience. Qualifications: Degree in Electronic, Electrical, or RF Engineering (or equivalent professional experience).

EPOS Field Engineer Contract Length: Initial 4-week contract Start Date: Week Commencing 20th October (Training WC 13th October) Rate: 170 day (Inside IR35) Hours: Monday-Friday, 8am-6pm (10-hour days, 8 hours expected on-site) Location: Gloucester (depot-based collections/drop-offs) Van & Mileage: Van provided (max 6 points on licence). Mileage paid at 30ppm based on 500 miles a week (pro rata). Role Overview We are seeking an experienced EPOS Field Engineer to support a nationwide upgrade of lottery terminals across retail environments. Key Responsibilities: Remove legacy EPOS lottery terminals and install updated hardware. Ensure correct setup, testing, and handover of equipment on-site. Travel to and from a designated regional depot to collect new kit and return old devices (likely on a fortnightly basis). Requirements Strong, hands-on experience in EPOS installations and decommissions . Able to work independently, troubleshoot issues on-site, and follow structured rollout plans. Comfortable with daily travel and field-based work. Valid UK driving licence (max 6 points) - van provided. What's Provided? Company van (personal use not permitted). Fuel & mileage based on a capped 500 miles per week (pro rata).