Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Dec 09, 2025
Full time
Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Trainee Business Transfer Sales Negotiator Leigh on Sea Full Time, Permanent 37.5 hours per week (Monday to Friday; 09:00 - 17:30 (Friday - 17:00 1st Year £21K - £30K plus 28 days holiday including Bank Holidays Start Date: January 2026 Our client, and having been established for 20 years, brings to the market a variety of freehold and leasehold businesses on behalf of clients wishing to sell. Businesses marketed range from Cafes and Restaurants to Dry Cleaners and Launderettes, Hotels, Hair and Beauty Salons, Take Aways and Pubs to MOT centres, and that's naming just a few. Our client sells businesses throughout England, with most being situated within London and the Home Counties. It's doubtful the ideal applicant our client seeks will have experience in their business or even know much about what a Business Transfer Negotiator is, or does? That is not necessarily important. Our client is looking for the 'right' person to welcome as a Trainee initially, into their Head Office in Leigh-on-Sea. What is important, is being proactive, self-motivated, reliable, enthusiastic and organised with an excellent telephone manner and a genuine interest in learning our client's business, becoming a valued team member. Our client wants you to succeed, and will assist you with full training, guidance, development and ongoing support. This is unlike other 'Negotiator' roles. Earnings will be based on a basic salary plus easily achievable, uncapped commission. Moving into year two, salary and commissions will increase. This is an interesting and rare opportunity. Although mildly compared to the role of an Estate Agent, you will be involved in selling businesses. The role differs from Estate Agency work as it is 100% office-based, with clients dealt with over the phone. You will not be expected to attend any type of accompanied viewings or meeting buyers or sellers, so whether you drive or not isn't important, however being able to get to our client's office without fuss is essential. Our client offers excellent working conditions between 09:00 - 17:30, Monday to Friday (17:00 on a Friday). You will not work weekends. You will learn and ultimately become responsible for all aspects within the business, accomplishing a wide variety of duties and procedures that assist the company grow in a target driven, fair environment. Brief Responsibilities: Registering buyers' details. Answering inbound calls - dealing with enquiries via phone and email. Arranging appointments between sellers and buyers. Following up appointments - gaining feedback for clients. Contact potential vendors to inform them about services. Advertising businesses throughout various websites and portals. Dealing with offers and negotiations. Preparing sales letters, referencing buyers - administration duties. Keep records of calls and sales and note useful information. Requirements: Preferably some experience in a similar or sales environment, however if you are the right person, our client will consider fully training you after an initial trial period. Able to understand, learn and use a simple database and telephone system (e.g. CRM software). Ability to learn about services and describe/explain them to prospects, clients and applicants. Excellent communication and interpersonal skills. If you feel you have the qualities our client is looking for or would like to learn more about this rare and exciting role, get in touch. They would love to hear from you.
Dec 08, 2025
Full time
Trainee Business Transfer Sales Negotiator Leigh on Sea Full Time, Permanent 37.5 hours per week (Monday to Friday; 09:00 - 17:30 (Friday - 17:00 1st Year £21K - £30K plus 28 days holiday including Bank Holidays Start Date: January 2026 Our client, and having been established for 20 years, brings to the market a variety of freehold and leasehold businesses on behalf of clients wishing to sell. Businesses marketed range from Cafes and Restaurants to Dry Cleaners and Launderettes, Hotels, Hair and Beauty Salons, Take Aways and Pubs to MOT centres, and that's naming just a few. Our client sells businesses throughout England, with most being situated within London and the Home Counties. It's doubtful the ideal applicant our client seeks will have experience in their business or even know much about what a Business Transfer Negotiator is, or does? That is not necessarily important. Our client is looking for the 'right' person to welcome as a Trainee initially, into their Head Office in Leigh-on-Sea. What is important, is being proactive, self-motivated, reliable, enthusiastic and organised with an excellent telephone manner and a genuine interest in learning our client's business, becoming a valued team member. Our client wants you to succeed, and will assist you with full training, guidance, development and ongoing support. This is unlike other 'Negotiator' roles. Earnings will be based on a basic salary plus easily achievable, uncapped commission. Moving into year two, salary and commissions will increase. This is an interesting and rare opportunity. Although mildly compared to the role of an Estate Agent, you will be involved in selling businesses. The role differs from Estate Agency work as it is 100% office-based, with clients dealt with over the phone. You will not be expected to attend any type of accompanied viewings or meeting buyers or sellers, so whether you drive or not isn't important, however being able to get to our client's office without fuss is essential. Our client offers excellent working conditions between 09:00 - 17:30, Monday to Friday (17:00 on a Friday). You will not work weekends. You will learn and ultimately become responsible for all aspects within the business, accomplishing a wide variety of duties and procedures that assist the company grow in a target driven, fair environment. Brief Responsibilities: Registering buyers' details. Answering inbound calls - dealing with enquiries via phone and email. Arranging appointments between sellers and buyers. Following up appointments - gaining feedback for clients. Contact potential vendors to inform them about services. Advertising businesses throughout various websites and portals. Dealing with offers and negotiations. Preparing sales letters, referencing buyers - administration duties. Keep records of calls and sales and note useful information. Requirements: Preferably some experience in a similar or sales environment, however if you are the right person, our client will consider fully training you after an initial trial period. Able to understand, learn and use a simple database and telephone system (e.g. CRM software). Ability to learn about services and describe/explain them to prospects, clients and applicants. Excellent communication and interpersonal skills. If you feel you have the qualities our client is looking for or would like to learn more about this rare and exciting role, get in touch. They would love to hear from you.
Head of CRM (Software Development) Northampton | Up to £80,000 per annum + 5%-15% annual bonus | 4 days on-site per week An exciting opportunity has arisen for a Head of CRM to join a leading organisation , taking a pivotal role in shaping and delivering the company's CRM strategy . This is a hands-on leadership position that blends technical expertise with strategic vision and strong stakeholder collaboration. Key Responsibilities Own and evolve the CRM strategy to align with business goals. Lead design, development, and integrations across the Zoho suite (CRM, Creator, Analytics, Flow, Desk, Campaigns, etc.). Manage and mentor a skilled CRM development and support team. Drive continuous improvement in workflows, automation, and data quality. Collaborate with Sales, Marketing, Operations, and other teams to deliver scalable, data-driven solutions. Oversee CRM governance, documentation, and best practices. Ensure system reliability, data integrity, and compliance with security standards. Skills & Experience 5+ years' hands-on experience with Zoho CRM (advanced configuration, automation, and customisation). Strong knowledge of the wider Zoho ecosystem and API integrations. Proven experience leading CRM or technical teams. Skilled in Deluge Scripting and custom app development. Excellent communication and stakeholder management skills. Analytical, detail-oriented, and familiar with agile methodologies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dec 08, 2025
Full time
Head of CRM (Software Development) Northampton | Up to £80,000 per annum + 5%-15% annual bonus | 4 days on-site per week An exciting opportunity has arisen for a Head of CRM to join a leading organisation , taking a pivotal role in shaping and delivering the company's CRM strategy . This is a hands-on leadership position that blends technical expertise with strategic vision and strong stakeholder collaboration. Key Responsibilities Own and evolve the CRM strategy to align with business goals. Lead design, development, and integrations across the Zoho suite (CRM, Creator, Analytics, Flow, Desk, Campaigns, etc.). Manage and mentor a skilled CRM development and support team. Drive continuous improvement in workflows, automation, and data quality. Collaborate with Sales, Marketing, Operations, and other teams to deliver scalable, data-driven solutions. Oversee CRM governance, documentation, and best practices. Ensure system reliability, data integrity, and compliance with security standards. Skills & Experience 5+ years' hands-on experience with Zoho CRM (advanced configuration, automation, and customisation). Strong knowledge of the wider Zoho ecosystem and API integrations. Proven experience leading CRM or technical teams. Skilled in Deluge Scripting and custom app development. Excellent communication and stakeholder management skills. Analytical, detail-oriented, and familiar with agile methodologies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Developer Leading Design & Build Workspace Specialist London A market-leading design & build firm, established for 20+ years and recognised as the UK s top name in high-end office fit out, is looking for a highly skilled Senior Developer to join their growing IT function. With a central London headquarters and regional presence across the UK, the business delivers future-focused workplaces for landlords, co-working operators and end-user clients - creating inspiring spaces that help people do their best work. As part of a dynamic team of designers, builders, strategists and technologists, you ll play a pivotal role in shaping and advancing the internal systems that underpin every project, pitch and client experience. This is an opportunity to own and evolve a mission-critical internal platform, influence technical direction, and help scale a high-performing development function. The Role: You ll lead the development, maintenance and optimisation of the company s core business systems, built in PHP (Laravel) with a PostgreSQL backend, alongside managing several WordPress -based websites. Working closely with stakeholders from across the organisation, you ll ensure the reliability, performance and evolution of the systems that drive daily operations. You ll also help guide the future technical roadmap, support junior developers as the team grows, and take ownership of engineering best practice, system architecture and deployment workflows. Key Responsibilities: Lead development and enhancements on internal business systems built with Laravel, PostgreSQL and Azure blobstore. Provide ongoing maintenance, debugging and performance tuning of applications and web environments. Deliver technical support to internal users, including managing high-pressure or time-critical issues. Maintain and evolve WordPress websites (plugins, themes, security hardening). Administer and troubleshoot Linux-based hosting environments. Build, deploy and manage containerised applications using Docker. Configure and maintain Nginx for optimal performance and security. Support firewall configuration and troubleshooting across APIs, services and repositories. Manage Git-based version control and enforce workflow best practices (branching, PRs, code reviews, release tagging). Document architecture, workflows and development processes. Collaborate with IT and business stakeholders to improve system efficiency and interaction. Contribute to major system upgrades, migrations and new feature rollouts. Mentor junior developers and support team growth. Required Skills & Experience: 5+ years experience in software development with strong PHP (Laravel) and PostgreSQL expertise. Strong understanding of ERP/CRM system functionality within business environments. Deep knowledge of Linux systems, shell scripting and performance tuning. Hands-on experience with Docker for development and production environments. Strong knowledge of Nginx configuration and management. Understanding of DNS, domain registrars and record configuration. Experience with firewalls and network security. Advanced Git workflow experience, including CI/CD pipelines. MVC architecture, RESTful APIs and modern back-end best practice. Experience with WordPress development and admin. Excellent troubleshooting skills across the stack. Clear, confident communicator able to engage non-technical users and manage challenging conversations. Calm and professional under pressure. Knowledge of Power Platform, PowerApps and data migration tools (ADF, SSMA, SSIS). Understanding of API integrations and data transfer topologies. Desirable: Experience within design, construction, architecture, or related built-environment industries. Experience with Docker orchestration. Knowledge of front-end frameworks such as React or Vue. Degree in Computer Science or related field. Understanding of business workflows from lead generation through project delivery. A creative, solutions-driven mindset and the ability to inspire confidence in others.
Dec 07, 2025
Full time
Senior Developer Leading Design & Build Workspace Specialist London A market-leading design & build firm, established for 20+ years and recognised as the UK s top name in high-end office fit out, is looking for a highly skilled Senior Developer to join their growing IT function. With a central London headquarters and regional presence across the UK, the business delivers future-focused workplaces for landlords, co-working operators and end-user clients - creating inspiring spaces that help people do their best work. As part of a dynamic team of designers, builders, strategists and technologists, you ll play a pivotal role in shaping and advancing the internal systems that underpin every project, pitch and client experience. This is an opportunity to own and evolve a mission-critical internal platform, influence technical direction, and help scale a high-performing development function. The Role: You ll lead the development, maintenance and optimisation of the company s core business systems, built in PHP (Laravel) with a PostgreSQL backend, alongside managing several WordPress -based websites. Working closely with stakeholders from across the organisation, you ll ensure the reliability, performance and evolution of the systems that drive daily operations. You ll also help guide the future technical roadmap, support junior developers as the team grows, and take ownership of engineering best practice, system architecture and deployment workflows. Key Responsibilities: Lead development and enhancements on internal business systems built with Laravel, PostgreSQL and Azure blobstore. Provide ongoing maintenance, debugging and performance tuning of applications and web environments. Deliver technical support to internal users, including managing high-pressure or time-critical issues. Maintain and evolve WordPress websites (plugins, themes, security hardening). Administer and troubleshoot Linux-based hosting environments. Build, deploy and manage containerised applications using Docker. Configure and maintain Nginx for optimal performance and security. Support firewall configuration and troubleshooting across APIs, services and repositories. Manage Git-based version control and enforce workflow best practices (branching, PRs, code reviews, release tagging). Document architecture, workflows and development processes. Collaborate with IT and business stakeholders to improve system efficiency and interaction. Contribute to major system upgrades, migrations and new feature rollouts. Mentor junior developers and support team growth. Required Skills & Experience: 5+ years experience in software development with strong PHP (Laravel) and PostgreSQL expertise. Strong understanding of ERP/CRM system functionality within business environments. Deep knowledge of Linux systems, shell scripting and performance tuning. Hands-on experience with Docker for development and production environments. Strong knowledge of Nginx configuration and management. Understanding of DNS, domain registrars and record configuration. Experience with firewalls and network security. Advanced Git workflow experience, including CI/CD pipelines. MVC architecture, RESTful APIs and modern back-end best practice. Experience with WordPress development and admin. Excellent troubleshooting skills across the stack. Clear, confident communicator able to engage non-technical users and manage challenging conversations. Calm and professional under pressure. Knowledge of Power Platform, PowerApps and data migration tools (ADF, SSMA, SSIS). Understanding of API integrations and data transfer topologies. Desirable: Experience within design, construction, architecture, or related built-environment industries. Experience with Docker orchestration. Knowledge of front-end frameworks such as React or Vue. Degree in Computer Science or related field. Understanding of business workflows from lead generation through project delivery. A creative, solutions-driven mindset and the ability to inspire confidence in others.
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally. As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available. What You'll Do: Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors. Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success. Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly. Identify and pursue opportunities to expand the brand into new stores, chains, and territories. Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness. Oversee store onboarding to guarantee a smooth launch and consistent presence. Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth. Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed. Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers. Identify opportunities to scale our brand into new stores and territories. What We're Looking For: Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets. A track record of successfully pitching to retail buyers and securing contracts with major stores or chains. Strong negotiation skills and the ability to craft persuasive, data-driven proposals. Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends. Entrepreneurial mindset with a hunger for closing deals and driving growth. Exceptional communication, relationship-building, and problem-solving skills. Comfortable using CRM tools or retail analytics software to track performance and opportunities. Experience with retail management or inventory software. Entrepreneurial, data-driven, and highly organised. Excellent relationship management, communication, and problem-solving skills. Salary details: Base salary: £55,000 - £75,000 Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performance Total on-target earnings: typically £65,000 - £100,000+ How to Apply: If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.
Dec 05, 2025
Full time
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally. As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available. What You'll Do: Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors. Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success. Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly. Identify and pursue opportunities to expand the brand into new stores, chains, and territories. Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness. Oversee store onboarding to guarantee a smooth launch and consistent presence. Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth. Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed. Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers. Identify opportunities to scale our brand into new stores and territories. What We're Looking For: Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets. A track record of successfully pitching to retail buyers and securing contracts with major stores or chains. Strong negotiation skills and the ability to craft persuasive, data-driven proposals. Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends. Entrepreneurial mindset with a hunger for closing deals and driving growth. Exceptional communication, relationship-building, and problem-solving skills. Comfortable using CRM tools or retail analytics software to track performance and opportunities. Experience with retail management or inventory software. Entrepreneurial, data-driven, and highly organised. Excellent relationship management, communication, and problem-solving skills. Salary details: Base salary: £55,000 - £75,000 Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performance Total on-target earnings: typically £65,000 - £100,000+ How to Apply: If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Partner Customer Success / Account Development Manager Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you ll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects Tollring s standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you ll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision are key to delivering ongoing success. Who we are: We are Tollring , a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Tollring s core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, can-do attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you re ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we d love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of Tollring s global success. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 05, 2025
Full time
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Partner Customer Success / Account Development Manager Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you ll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects Tollring s standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you ll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision are key to delivering ongoing success. Who we are: We are Tollring , a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Tollring s core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, can-do attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you re ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we d love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of Tollring s global success. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Summary We are seeking a proactive and strategic Business Development Manager to join our clients dynamic team. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. This role offers an exciting chance to contribute to organisational expansion while working in a collaborative environment. The ideal applicant will possess excellent communication skills and a keen understanding of sales processes, with experience in CRM software such as Salesforce being highly desirable. Duties Identify, approach, and win new B2B clients in the luxury sector (electronics, beauty, fragrance, spirits and premium retail) Develop and maintain a pipeline of qualified leads and opportunities Understand client needs to craft custom packaging solutions that combine design, functionality, and eco-consciousness Build and maintain strong, long-term relationships with key decision-makers and stakeholders Collaborate with internal design, production, and sustainability teams to deliver end-to-end client solutions Stay ahead of industry trends in luxury branding, sustainable materials, and market movements Attend relevant trade shows, networking events, and client meetings (travel as required) Meet and exceed sales targets and performance KPIs Skills 5+ years of B2B sales experience, ideally within luxury packaging, premium products, or creative industries Strong network within luxury, beauty, or lifestyle brand sectors Proven ability to sell consultative, high-value solutions to senior stakeholders Deep understanding of sustainability issues in packaging and strong commercial awareness of trends in eco-conscious design Exceptional communication, presentation, and negotiation skills Self-starter with an entrepreneurial spirit and a passion for premium design and innovation Experience working with CRM tools and managing sales pipelines Hours and Pay: Monday - Friday. 9am - 5:30pm. Hybrid work available. Between 40,000 - 60,000 depending on experience. INDWOR
Dec 05, 2025
Full time
Job Summary We are seeking a proactive and strategic Business Development Manager to join our clients dynamic team. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. This role offers an exciting chance to contribute to organisational expansion while working in a collaborative environment. The ideal applicant will possess excellent communication skills and a keen understanding of sales processes, with experience in CRM software such as Salesforce being highly desirable. Duties Identify, approach, and win new B2B clients in the luxury sector (electronics, beauty, fragrance, spirits and premium retail) Develop and maintain a pipeline of qualified leads and opportunities Understand client needs to craft custom packaging solutions that combine design, functionality, and eco-consciousness Build and maintain strong, long-term relationships with key decision-makers and stakeholders Collaborate with internal design, production, and sustainability teams to deliver end-to-end client solutions Stay ahead of industry trends in luxury branding, sustainable materials, and market movements Attend relevant trade shows, networking events, and client meetings (travel as required) Meet and exceed sales targets and performance KPIs Skills 5+ years of B2B sales experience, ideally within luxury packaging, premium products, or creative industries Strong network within luxury, beauty, or lifestyle brand sectors Proven ability to sell consultative, high-value solutions to senior stakeholders Deep understanding of sustainability issues in packaging and strong commercial awareness of trends in eco-conscious design Exceptional communication, presentation, and negotiation skills Self-starter with an entrepreneurial spirit and a passion for premium design and innovation Experience working with CRM tools and managing sales pipelines Hours and Pay: Monday - Friday. 9am - 5:30pm. Hybrid work available. Between 40,000 - 60,000 depending on experience. INDWOR
Job Title: Trade Sales Support Executive Location: Chichester Salary: £30,000 (Expected OTE £45,000) Contract Type: Full-time About Us We are a dynamic and forward-thinking organisation dedicated to sourcing high-quality, great-value items for home and garden. Role Overview We are seeking an enthusiastic individual to join our fast-paced business sales team. This role is ideal for someone with previous business sales experience looking for new challenges and excellent career prospects. As a Trade Sales Support Executive, you will support the sales team, manage bespoke customer product requests, and ensure a smooth customer experience from initial enquiry to delivery. Key Responsibilities Support the sales team with administrative tasks Manage bespoke customer product requests from start to finish, liaising with the Purchasing team Handle incoming account and sales enquiries via phone and email, logging all information in the CRM system Coordinate with internal departments and logistics to ensure timely delivery of orders Respond to customer queries for over 3,000 products Create and implement sales pipelines within target industries to drive growth across new product ranges Ensure the department runs efficiently and customers have a seamless experience Who You Are Experienced in a fast-paced sales environment Strong communicator via telephone, email, and face-to-face Proficient in Microsoft Office and CRM software Strong numeracy skills Self-motivated, proactive, and able to think ahead Able to work independently and collaboratively as part of a team Highly organised with excellent attention to detail B2B sales experience in the home and garden sector is advantageous What We Offer Modern office space in central Chichester with excellent staff amenities Opportunities for personal and professional development Competitive salary and package negotiable based on experience Fun, dynamic, and driven team culture Generous staff discount on products Regular staff events
Dec 04, 2025
Full time
Job Title: Trade Sales Support Executive Location: Chichester Salary: £30,000 (Expected OTE £45,000) Contract Type: Full-time About Us We are a dynamic and forward-thinking organisation dedicated to sourcing high-quality, great-value items for home and garden. Role Overview We are seeking an enthusiastic individual to join our fast-paced business sales team. This role is ideal for someone with previous business sales experience looking for new challenges and excellent career prospects. As a Trade Sales Support Executive, you will support the sales team, manage bespoke customer product requests, and ensure a smooth customer experience from initial enquiry to delivery. Key Responsibilities Support the sales team with administrative tasks Manage bespoke customer product requests from start to finish, liaising with the Purchasing team Handle incoming account and sales enquiries via phone and email, logging all information in the CRM system Coordinate with internal departments and logistics to ensure timely delivery of orders Respond to customer queries for over 3,000 products Create and implement sales pipelines within target industries to drive growth across new product ranges Ensure the department runs efficiently and customers have a seamless experience Who You Are Experienced in a fast-paced sales environment Strong communicator via telephone, email, and face-to-face Proficient in Microsoft Office and CRM software Strong numeracy skills Self-motivated, proactive, and able to think ahead Able to work independently and collaboratively as part of a team Highly organised with excellent attention to detail B2B sales experience in the home and garden sector is advantageous What We Offer Modern office space in central Chichester with excellent staff amenities Opportunities for personal and professional development Competitive salary and package negotiable based on experience Fun, dynamic, and driven team culture Generous staff discount on products Regular staff events
Sales Advisor / Sales Manager - Commercial Horticulture Vacancy Reference: 52316 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced Sales Professional? Have you got a background in Horticulture / Commercial Horticulture? Do you thrive in providing excellent customer service? The Company: A horticultural grower for the amenity and commercial sectors in the UK. The Job Role: My client is seeking a dynamic and motivated individual to join them as part of the Sales Management Team, where you will play a key role in communicating with customers on a variety of essential matters, including pricing, availability, and horticultural issues. This position covers the full customer lifecycle, from the initial quotation stage to the dispatch of goods and beyond, ensuring that we meet our customer's needs effectively and efficiently. You will sell the company goods and services to existing and potential customers, and you will be responsible for identifying and managing sales opportunities, building an understanding of client business's and manage the sales process to a successful conclusion. Location: Leicestershire - Office Based Full Time Salary Package: 27,000 - 45,000 Basic Salary Depending on Skills and Experience Key responsibilities: Conducting sales activity and encouraging additional sales with customer base. Providing Pricing, Availability and Horticultural information to the customer. Promoting good customer relations. Assisting in the process of credit control. Making accurate, rapid cost calculations, and providing customers with price and availability. Being aware of goods in stock and growing on and as necessary assist in the process of purchasing stock for re-sale and liaising with suppliers. Maintaining and developing relationships with new and existing customers in person, and via telephone calls and emails to encourage new business. Monitoring any customer dissatisfaction or complaints and resolving these equitably and swiftly. Gathering market and customer information. Feeding future buying trends back to Senior Managers. Representing the company at trade exhibitions, events and demonstrations. Reviewing your own sales performance, aiming to meet and exceed targets. Gaining a clear understanding of customer's businesses and requirements, to be able to satisfy their needs and deadlines. Attending team meetings and sharing best practice with colleagues, working together to identify any improvements to processes, standards, efficiency and profitability. Assisting in the training and development of junior staff and listening and supporting colleagues, devoting time to impart expertise, instil confidence and expressing positive expectations regarding the team's and company's performances. Speaking positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. Person Specification: Personality: You are a positive and approachable individual, credible and comfortable interacting with personnel at all levels. You are reliable, tolerant, and determined, with the ability to empathise and view situations from the perspective of others. Presentable, professional, and adaptable, you can work effectively as part of a team and independently, and you are enthusiastic about supporting the growth and success of the company. Personal Situation: You can commute reliably to the office and are flexible in your availability, including working extended hours as needed to meet business demands. Business and Selling Skills : You have excellent communication skills, both on the phone and in writing, and are comfortable interacting with customers at all levels. You should have a strong background in sales within the horticultural industry and be familiar with nursery stock, growing processes, and the specific challenges and requirements of horticultural businesses. Computer skills: You are proficient with Microsoft Office (Excel and Word) and are comfortable using email and other digital communication tools. Experience with CRM systems and other business software is a plus. Literacy and Numeracy: You must have excellent numerical skills and be able to make quick, accurate cost calculations. Attention to detail is essential, especially when managing pricing, stock levels, and customer orders. Industry Background: Previous experience in a sales or customer service role within the horticultural industry is essential. A strong understanding of horticulture, plant care, growing cycles, and nursery stock is key to success in this role. How to Apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Dec 04, 2025
Full time
Sales Advisor / Sales Manager - Commercial Horticulture Vacancy Reference: 52316 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced Sales Professional? Have you got a background in Horticulture / Commercial Horticulture? Do you thrive in providing excellent customer service? The Company: A horticultural grower for the amenity and commercial sectors in the UK. The Job Role: My client is seeking a dynamic and motivated individual to join them as part of the Sales Management Team, where you will play a key role in communicating with customers on a variety of essential matters, including pricing, availability, and horticultural issues. This position covers the full customer lifecycle, from the initial quotation stage to the dispatch of goods and beyond, ensuring that we meet our customer's needs effectively and efficiently. You will sell the company goods and services to existing and potential customers, and you will be responsible for identifying and managing sales opportunities, building an understanding of client business's and manage the sales process to a successful conclusion. Location: Leicestershire - Office Based Full Time Salary Package: 27,000 - 45,000 Basic Salary Depending on Skills and Experience Key responsibilities: Conducting sales activity and encouraging additional sales with customer base. Providing Pricing, Availability and Horticultural information to the customer. Promoting good customer relations. Assisting in the process of credit control. Making accurate, rapid cost calculations, and providing customers with price and availability. Being aware of goods in stock and growing on and as necessary assist in the process of purchasing stock for re-sale and liaising with suppliers. Maintaining and developing relationships with new and existing customers in person, and via telephone calls and emails to encourage new business. Monitoring any customer dissatisfaction or complaints and resolving these equitably and swiftly. Gathering market and customer information. Feeding future buying trends back to Senior Managers. Representing the company at trade exhibitions, events and demonstrations. Reviewing your own sales performance, aiming to meet and exceed targets. Gaining a clear understanding of customer's businesses and requirements, to be able to satisfy their needs and deadlines. Attending team meetings and sharing best practice with colleagues, working together to identify any improvements to processes, standards, efficiency and profitability. Assisting in the training and development of junior staff and listening and supporting colleagues, devoting time to impart expertise, instil confidence and expressing positive expectations regarding the team's and company's performances. Speaking positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. Person Specification: Personality: You are a positive and approachable individual, credible and comfortable interacting with personnel at all levels. You are reliable, tolerant, and determined, with the ability to empathise and view situations from the perspective of others. Presentable, professional, and adaptable, you can work effectively as part of a team and independently, and you are enthusiastic about supporting the growth and success of the company. Personal Situation: You can commute reliably to the office and are flexible in your availability, including working extended hours as needed to meet business demands. Business and Selling Skills : You have excellent communication skills, both on the phone and in writing, and are comfortable interacting with customers at all levels. You should have a strong background in sales within the horticultural industry and be familiar with nursery stock, growing processes, and the specific challenges and requirements of horticultural businesses. Computer skills: You are proficient with Microsoft Office (Excel and Word) and are comfortable using email and other digital communication tools. Experience with CRM systems and other business software is a plus. Literacy and Numeracy: You must have excellent numerical skills and be able to make quick, accurate cost calculations. Attention to detail is essential, especially when managing pricing, stock levels, and customer orders. Industry Background: Previous experience in a sales or customer service role within the horticultural industry is essential. A strong understanding of horticulture, plant care, growing cycles, and nursery stock is key to success in this role. How to Apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
Dec 04, 2025
Full time
Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
Commercial Crop Production Manager Vacancy Reference: 52882 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Do you have strong commercial experience within the Agricultural sector? Have you got an in-depth understanding of UK cropping systems and agronomic challenges? Are you BASIS Qualified? The Company: An independent Agricultural business. The Job Role: The Commercial Crop Production Manager is responsible for overseeing and developing the company's crop input portfolio from Manufacturers and their Agents, while providing expert agronomic guidance to company employees and customers. The role plays a critical part in building the companies agrochemical product portfolio and developing supplier and customer relationships, enhancing on-farm productivity, and supporting sustainable agricultural practices. This position combines commercial responsibility with technical expertise to ensure the company delivers a high-value service offering across its grower base. Location: Southeast England - Hertfordshire - Office Based. Salary Package: 70,000 - 80,000 basic salary depending on skills and experience Key Responsibilities: Manage and develop the company's portfolio of crop production inputs and services. Maintain and further develop our relationships with suppliers and their agents. To further enhance the product placement within the companies Serviced, Trust and Supply agronomy business alongside the technical crop inputs manager. Plan off-take of product in-line with the seasonal demand. Maintain and grow existing customer relationships through a combination of field visits, strategic advice, and ongoing service delivery. Identify and secure new business opportunities across the agricultural sector through proactive outreach and market engagement. Work with procurement and supply chain teams to align stock and service availability with seasonal demand. Deliver tailored advice on crop nutrition, crop protection, seed selection, and cultivation practices. Apply knowledge of BASIS best practice to guide decisions on input selection and use. Support employees and customers in adopting sustainable, profitable, and compliant farming practices. Coordinate with internal teams to ensure product availability, accurate order fulfilment, and high standards of customer service. Be responsible for internal planning and forecasting, offering insights from supplier/customer interactions and industry trends. Represent the business at relevant trade events, grower meetings, and technical forums. Ensure all customer records and advice comply with regulatory standards and company protocols. Utilise digital platforms and CRM systems for activity tracking, reporting, and business development. Monitor and report on market dynamics, customer feedback, and competitor activity to inform strategic decisions. Candidate Requirements: Proven track record in commercial purchasing and crop input sales within the agricultural sector. In-depth understanding of UK cropping systems and agronomic challenges. Strong interpersonal and communication skills, with the ability to build trust-based relationships. Effective organisational and time-management skills; ability to manage multiple priorities. Competent in relevant IT systems, including CRM and agronomy software. BASIS Qualified - Essential Agricultural degree or equivalent professional experience - Preferred Existing relationships within crop inputs/agronomy. Experience with precision agriculture tools and sustainability frameworks. Ability to interpret and present technical data to support decision-making. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Dec 03, 2025
Full time
Commercial Crop Production Manager Vacancy Reference: 52882 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Do you have strong commercial experience within the Agricultural sector? Have you got an in-depth understanding of UK cropping systems and agronomic challenges? Are you BASIS Qualified? The Company: An independent Agricultural business. The Job Role: The Commercial Crop Production Manager is responsible for overseeing and developing the company's crop input portfolio from Manufacturers and their Agents, while providing expert agronomic guidance to company employees and customers. The role plays a critical part in building the companies agrochemical product portfolio and developing supplier and customer relationships, enhancing on-farm productivity, and supporting sustainable agricultural practices. This position combines commercial responsibility with technical expertise to ensure the company delivers a high-value service offering across its grower base. Location: Southeast England - Hertfordshire - Office Based. Salary Package: 70,000 - 80,000 basic salary depending on skills and experience Key Responsibilities: Manage and develop the company's portfolio of crop production inputs and services. Maintain and further develop our relationships with suppliers and their agents. To further enhance the product placement within the companies Serviced, Trust and Supply agronomy business alongside the technical crop inputs manager. Plan off-take of product in-line with the seasonal demand. Maintain and grow existing customer relationships through a combination of field visits, strategic advice, and ongoing service delivery. Identify and secure new business opportunities across the agricultural sector through proactive outreach and market engagement. Work with procurement and supply chain teams to align stock and service availability with seasonal demand. Deliver tailored advice on crop nutrition, crop protection, seed selection, and cultivation practices. Apply knowledge of BASIS best practice to guide decisions on input selection and use. Support employees and customers in adopting sustainable, profitable, and compliant farming practices. Coordinate with internal teams to ensure product availability, accurate order fulfilment, and high standards of customer service. Be responsible for internal planning and forecasting, offering insights from supplier/customer interactions and industry trends. Represent the business at relevant trade events, grower meetings, and technical forums. Ensure all customer records and advice comply with regulatory standards and company protocols. Utilise digital platforms and CRM systems for activity tracking, reporting, and business development. Monitor and report on market dynamics, customer feedback, and competitor activity to inform strategic decisions. Candidate Requirements: Proven track record in commercial purchasing and crop input sales within the agricultural sector. In-depth understanding of UK cropping systems and agronomic challenges. Strong interpersonal and communication skills, with the ability to build trust-based relationships. Effective organisational and time-management skills; ability to manage multiple priorities. Competent in relevant IT systems, including CRM and agronomy software. BASIS Qualified - Essential Agricultural degree or equivalent professional experience - Preferred Existing relationships within crop inputs/agronomy. Experience with precision agriculture tools and sustainability frameworks. Ability to interpret and present technical data to support decision-making. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you'll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Account Development Manager - Channel Partners Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you'll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects our standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you'll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision-are key to delivering ongoing success. Who we are: We are a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years' experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Our core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, "can-do" attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you're ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we'd love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of our global success. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 01, 2025
Full time
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you'll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Account Development Manager - Channel Partners Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you'll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects our standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you'll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision-are key to delivering ongoing success. Who we are: We are a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years' experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Our core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, "can-do" attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you're ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we'd love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of our global success. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Oct 07, 2025
Full time
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 4,500. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 49643LF INDMANJ
Oct 06, 2025
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, Health Assured. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of the global Peninsula Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Health Assured has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 4,500. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-site Gym Company incentives, access to discount schemes 49643LF INDMANJ
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
The key aspects of this important new role are supporting membership , championing communications and impact , and overseeing youth engagement , which you will lead on at an organisational level, working closely with senior colleagues. As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports. Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include Ensuring a rigorous membership onboarding, survey and renewal process Designing and facilitating a comprehensive membership and events offer that meets members needs and fulfills our commitments from funders; Maintaining strong direct relationships with members, and overseeing the work with supplementary schools Impact & Communications: You will lead YCF s impactful communications and reporting. Responsibility areas will include: Overseeing YCF s collection and effective use of our CRM and data, including about members Developing and writing effective and impactful reporting and storytelling of YCF s work Embedding effective communications across YCF s team Overseeing YCF s online presence, including social media and our website Youth engagement : Finally, you will oversee YCF s youth engagement, via the following areas: Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere. This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK. About YCF Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons Charity, corporate partners and Camden Council, and is a proud member of the national Young People s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders. Under our new strategy for 2025-28, A Stronger Camden for Young People , we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough. Essential and desirable criteria The essential criteria we are looking for are as follows: Excellent communication skills, both written and verbal, with experience of report writing Confidence and experience in handling data, and generating reports from data Experience of using Salesforce, Mailchimp / similar CRM effectively Exceptional organizational skills, with the ability to successful manage a busy and diverse workload Experience generating and leading on social media / website content A commitment to the core values of YCF s work: collaboration, community, equality and sustainability A collaborative approach to work Educated to degree level or equivalent experience It would also be desirable, but not essential, if the candidate has: Previous experience working with voluntary and community groups and/or public sector organisations Experience working with young people Line management experience Understanding / professional or lived experience of the lived context of Camden Experience planning, facilitating and delivering events Experience of design software, such as Canva We know that skills and experiences come in different forms, so if you ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post. Please review the attached Job Description for full details of this role and its responsibilities. What we offer We firmly believe you ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you ll also benefit from: 25 days of annual leave per year In addition, your birthday off as paid leave, and office closure between Christmas and New Year Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP Training and development opportunities throughout the year Free gym access and access to free creative and fitness classes as part of our Labs membership Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers Discount on food and drink in Camden Stables Market Please click 'Apply now' for details regarding application for this role.
Oct 03, 2025
Full time
The key aspects of this important new role are supporting membership , championing communications and impact , and overseeing youth engagement , which you will lead on at an organisational level, working closely with senior colleagues. As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports. Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include Ensuring a rigorous membership onboarding, survey and renewal process Designing and facilitating a comprehensive membership and events offer that meets members needs and fulfills our commitments from funders; Maintaining strong direct relationships with members, and overseeing the work with supplementary schools Impact & Communications: You will lead YCF s impactful communications and reporting. Responsibility areas will include: Overseeing YCF s collection and effective use of our CRM and data, including about members Developing and writing effective and impactful reporting and storytelling of YCF s work Embedding effective communications across YCF s team Overseeing YCF s online presence, including social media and our website Youth engagement : Finally, you will oversee YCF s youth engagement, via the following areas: Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere. This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK. About YCF Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons Charity, corporate partners and Camden Council, and is a proud member of the national Young People s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders. Under our new strategy for 2025-28, A Stronger Camden for Young People , we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough. Essential and desirable criteria The essential criteria we are looking for are as follows: Excellent communication skills, both written and verbal, with experience of report writing Confidence and experience in handling data, and generating reports from data Experience of using Salesforce, Mailchimp / similar CRM effectively Exceptional organizational skills, with the ability to successful manage a busy and diverse workload Experience generating and leading on social media / website content A commitment to the core values of YCF s work: collaboration, community, equality and sustainability A collaborative approach to work Educated to degree level or equivalent experience It would also be desirable, but not essential, if the candidate has: Previous experience working with voluntary and community groups and/or public sector organisations Experience working with young people Line management experience Understanding / professional or lived experience of the lived context of Camden Experience planning, facilitating and delivering events Experience of design software, such as Canva We know that skills and experiences come in different forms, so if you ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post. Please review the attached Job Description for full details of this role and its responsibilities. What we offer We firmly believe you ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you ll also benefit from: 25 days of annual leave per year In addition, your birthday off as paid leave, and office closure between Christmas and New Year Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP Training and development opportunities throughout the year Free gym access and access to free creative and fitness classes as part of our Labs membership Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers Discount on food and drink in Camden Stables Market Please click 'Apply now' for details regarding application for this role.
Head of Information Technology/Head of Information Systems - IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k - £110k +Bonus +Benefits (Negotiable of experience). Head of IT/Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure and while managing IT operations, governance, cybersecurity, data strategy, compliance and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Line and subsequent Matrix management of a multi-disciplinary team Budgetary management and reporting Vendor selection and management including contract management We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level with overall Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support, Service Delivery and Project/Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (eg, ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor's or Master's degree in Information Technology, Computer Science, Business Information Systems, or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham or Ashford, Kent.
Oct 03, 2025
Full time
Head of Information Technology/Head of Information Systems - IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k - £110k +Bonus +Benefits (Negotiable of experience). Head of IT/Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure and while managing IT operations, governance, cybersecurity, data strategy, compliance and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Line and subsequent Matrix management of a multi-disciplinary team Budgetary management and reporting Vendor selection and management including contract management We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level with overall Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support, Service Delivery and Project/Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (eg, ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor's or Master's degree in Information Technology, Computer Science, Business Information Systems, or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham or Ashford, Kent.
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Oct 02, 2025
Full time
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Job Description General Commercial Manager Hybrid (Head Office Leeds) 39 hours per week Competitive Salary + uncapped bonus potential, Company Car or Car allowance We are seeking a dynamic and results-driven Commercial Manager to join our team. The ideal candidate will be responsible for overseeing the commercial strategy and development of our business, ensuring profitability and growth. This role requires a strategic thinker with strong leadership skills and a proven track record in commercial management. What you will be doing: Develop and implement commercial strategies to achieve business objectives. Analyse market trends and identify new business opportunities. Manage relationships with key clients and stakeholders. Oversee pricing strategies and contract negotiations. Collaborate with cross-functional teams to drive business growth. Monitor and report on performance metrics and KPIs. Lead and mentor the commercial team (Account Managers & Telesales) to enhance performance and productivity. About you: Experience in commercial management or a similar role delivering growth through existing and new business. Exceptional negotiation skills, planning and execution. Excellent commercial acumen and knowledge of the key profit levers Strong analytical and problem-solving skills. High energy levels and the ability to perform in a fast-moving and pressured environment and deliver to tight deadlines Excellent communication and interpersonal skills. Proven ability to lead and motivate a team. Proficient in Microsoft Office Suite and CRM software.
Oct 01, 2025
Full time
Job Description General Commercial Manager Hybrid (Head Office Leeds) 39 hours per week Competitive Salary + uncapped bonus potential, Company Car or Car allowance We are seeking a dynamic and results-driven Commercial Manager to join our team. The ideal candidate will be responsible for overseeing the commercial strategy and development of our business, ensuring profitability and growth. This role requires a strategic thinker with strong leadership skills and a proven track record in commercial management. What you will be doing: Develop and implement commercial strategies to achieve business objectives. Analyse market trends and identify new business opportunities. Manage relationships with key clients and stakeholders. Oversee pricing strategies and contract negotiations. Collaborate with cross-functional teams to drive business growth. Monitor and report on performance metrics and KPIs. Lead and mentor the commercial team (Account Managers & Telesales) to enhance performance and productivity. About you: Experience in commercial management or a similar role delivering growth through existing and new business. Exceptional negotiation skills, planning and execution. Excellent commercial acumen and knowledge of the key profit levers Strong analytical and problem-solving skills. High energy levels and the ability to perform in a fast-moving and pressured environment and deliver to tight deadlines Excellent communication and interpersonal skills. Proven ability to lead and motivate a team. Proficient in Microsoft Office Suite and CRM software.
