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Boston Consulting Group
Principal Engineer, BCG Expand, London
Boston Consulting Group
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 27, 2026
Full time
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aatom Recruitment
RQ- Asset Manager (Housing) - Grade 10
Aatom Recruitment Wokingham, Berkshire
Asset Manager (Housing) Location: Local Authority (on behalf of client) Contract: 2-month rolling contract Rate: £550 per day (Umbrella) Aatom Recruitment is currently recruiting for an experienced Asset Manager (Housing) to support a local authority with the delivery of its operational and strategic asset management functions. This is a key role responsible for managing a diverse portfolio of council-owned land and buildings, driving value, ensuring compliance, and supporting the authority's wider property strategy. Key Responsibilities Strategic & Operational Asset Management Lead on the development, delivery, and implementation of the Council's Asset Management Strategy and associated plans. Drive proactive asset management initiatives that optimise the performance, value, and utilisation of the council's estate. Monitor and review asset performance to maximise return on investment and ensure statutory compliance. Property Transactions & Valuation Undertake asset surveys, valuations, and prepare professional reports for disposals, acquisitions, and strategic decision-making. Prepare options appraisals to support acquisition, disposal, investment, and redevelopment decisions. Provide valuation advice and contribute to the preparation of the Council's capital asset valuations. Landlord & Tenant Management Lead negotiations on Heads of Terms for new leases, renewals, rent reviews, and other landlord and tenant matters. Manage relationships with tenants, external partners, and professional advisors to ensure smooth delivery of property-related services. Acquisitions & Disposals Lead on the acquisition and disposal of land and property, ensuring full due diligence and compliance with legislative requirements. Oversee the preparation of reports for Cabinet Members and committees as required. Data & Systems Management Manage the corporate Asset Management System, ensuring accurate and up-to-date property records. Produce high-quality management information, performance reports, and data extracts to support strategic planning. Advisory & Professional Support Provide expert property and regeneration advice to senior leadership, including the Strategic Head of Property and Commercial Services. Offer specialist consultancy support to service departments on a wide range of property-related matters within a mixed commercial portfolio. Requirements Proven experience in asset management within a public sector or local authority environment. Strong technical knowledge of valuations, landlord and tenant legislation, and commercial property management. Excellent analytical, negotiation, and report-writing skills. Ability to work autonomously, manage competing priorities, and guide senior stakeholders. Please contact Anisha Patel to apply!
Feb 27, 2026
Contractor
Asset Manager (Housing) Location: Local Authority (on behalf of client) Contract: 2-month rolling contract Rate: £550 per day (Umbrella) Aatom Recruitment is currently recruiting for an experienced Asset Manager (Housing) to support a local authority with the delivery of its operational and strategic asset management functions. This is a key role responsible for managing a diverse portfolio of council-owned land and buildings, driving value, ensuring compliance, and supporting the authority's wider property strategy. Key Responsibilities Strategic & Operational Asset Management Lead on the development, delivery, and implementation of the Council's Asset Management Strategy and associated plans. Drive proactive asset management initiatives that optimise the performance, value, and utilisation of the council's estate. Monitor and review asset performance to maximise return on investment and ensure statutory compliance. Property Transactions & Valuation Undertake asset surveys, valuations, and prepare professional reports for disposals, acquisitions, and strategic decision-making. Prepare options appraisals to support acquisition, disposal, investment, and redevelopment decisions. Provide valuation advice and contribute to the preparation of the Council's capital asset valuations. Landlord & Tenant Management Lead negotiations on Heads of Terms for new leases, renewals, rent reviews, and other landlord and tenant matters. Manage relationships with tenants, external partners, and professional advisors to ensure smooth delivery of property-related services. Acquisitions & Disposals Lead on the acquisition and disposal of land and property, ensuring full due diligence and compliance with legislative requirements. Oversee the preparation of reports for Cabinet Members and committees as required. Data & Systems Management Manage the corporate Asset Management System, ensuring accurate and up-to-date property records. Produce high-quality management information, performance reports, and data extracts to support strategic planning. Advisory & Professional Support Provide expert property and regeneration advice to senior leadership, including the Strategic Head of Property and Commercial Services. Offer specialist consultancy support to service departments on a wide range of property-related matters within a mixed commercial portfolio. Requirements Proven experience in asset management within a public sector or local authority environment. Strong technical knowledge of valuations, landlord and tenant legislation, and commercial property management. Excellent analytical, negotiation, and report-writing skills. Ability to work autonomously, manage competing priorities, and guide senior stakeholders. Please contact Anisha Patel to apply!
Candidate Source Ltd
Head of Lettings, Sales and Marketing
Candidate Source Ltd Chatham, Kent
If you're ready to lead a high profile residential portfolio and shape the commercial success of a fast growing development programme, this Head of Lettings, Sales and Marketing role offers real influence at senior level. With a strong pipeline and ambitious delivery targets, this is a pivotal leadership position within a regeneration-focused organisation. What's in it for you: £60,000 - £70,000 basic salary Performance-based bonus with realistic year one OTE of £72,000 - £83,000 27 days annual leave plus bank holidays Pension aligned with Local Government Pension Scheme contributions 37-hour working week, Monday to Friday (4 days office-based) Ongoing training and development Clear opportunity to progress towards Director level responsibility Report directly to the Development Director, as Head of Lettings, Sales and Marketing, you'll: Strategically lead the lettings, private sale, PRS and shared ownership programme Oversee resale and staircasing functions to maximise income Set KPIs and performance targets aligned with development delivery Lead, motivate and develop a growing sales team Drive marketing strategy to optimise values and regeneration impact Manage forecasting, reporting and financial performance in collaboration with Finance Work closely with development and construction teams on pricing, specification and viability Build strong relationships with external partners, regulators and stakeholders To succeed as Head of Lettings, Sales and Marketing, you'll bring: Senior level experience within a housing association, registered provider, developer or main contractor environment Strong knowledge of new build sales, PRS, shared ownership and affordable home ownership initiatives Proven experience leading a high profile sales and lettings function Confidence presenting to Boards and external stakeholders Experience working in fast-paced environments with competing priorities Strong leadership capability and team development experience This organisation has already delivered significant growth and has an expanding pipeline of residential schemes, with hundreds of homes in development and ambitious long-term delivery plans. This position offers you the opportunity to influence strategy, shape systems and grow alongside a regeneration focused business with serious momentum.If you're ready to step into a strategic Head of Lettings, Sales and Marketing role with clear progression to Director level, apply online now to be part of the next phase of growth.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Feb 27, 2026
Full time
If you're ready to lead a high profile residential portfolio and shape the commercial success of a fast growing development programme, this Head of Lettings, Sales and Marketing role offers real influence at senior level. With a strong pipeline and ambitious delivery targets, this is a pivotal leadership position within a regeneration-focused organisation. What's in it for you: £60,000 - £70,000 basic salary Performance-based bonus with realistic year one OTE of £72,000 - £83,000 27 days annual leave plus bank holidays Pension aligned with Local Government Pension Scheme contributions 37-hour working week, Monday to Friday (4 days office-based) Ongoing training and development Clear opportunity to progress towards Director level responsibility Report directly to the Development Director, as Head of Lettings, Sales and Marketing, you'll: Strategically lead the lettings, private sale, PRS and shared ownership programme Oversee resale and staircasing functions to maximise income Set KPIs and performance targets aligned with development delivery Lead, motivate and develop a growing sales team Drive marketing strategy to optimise values and regeneration impact Manage forecasting, reporting and financial performance in collaboration with Finance Work closely with development and construction teams on pricing, specification and viability Build strong relationships with external partners, regulators and stakeholders To succeed as Head of Lettings, Sales and Marketing, you'll bring: Senior level experience within a housing association, registered provider, developer or main contractor environment Strong knowledge of new build sales, PRS, shared ownership and affordable home ownership initiatives Proven experience leading a high profile sales and lettings function Confidence presenting to Boards and external stakeholders Experience working in fast-paced environments with competing priorities Strong leadership capability and team development experience This organisation has already delivered significant growth and has an expanding pipeline of residential schemes, with hundreds of homes in development and ambitious long-term delivery plans. This position offers you the opportunity to influence strategy, shape systems and grow alongside a regeneration focused business with serious momentum.If you're ready to step into a strategic Head of Lettings, Sales and Marketing role with clear progression to Director level, apply online now to be part of the next phase of growth.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
The Charterhouse
Head of Commercial Operations
The Charterhouse City, London
The Charterhouse is one of London's most historic and atmospheric sites. Tucked away in Clerkenwell, the estate has been an important Carthusian monastery, a grand Tudor mansion, and home to a pioneering charity established in 1611. For over 400 years, we have served as an almshouse, providing a home and community for our residents who are aged 60 and over with a housing, financial or social need. Today, the Charterhouse is a thriving charity that balances provision of a home and care for our residents with a vibrant public engagement programme including tours, lectures and open garden evenings, and commercial venue hire offer hosting conferences, receptions, photoshoots and location filming. It is a friendly, interesting and unique place to work. We are custodians of a Grade I and II listed buildings, including some of the most important Tudor buildings in London, and we are entering an exciting phase of development to secure the fabric of these buildings for future generations. Please apply with your CV and a covering letter explaining how you meet each of the criteria in the person specification. Applications without a cover letter will not be reviewed. Background: The Head of Commercial Operations will lead and manage the Carthusia Operations team, ensuring the effective delivery of the Charterhouse visitor attraction. This includes overseeing daily public opening and all commercial activity, encompassing retail, public engagement, venue hire, bookings, sales, and events. The postholder will be responsible for ensuring Front of House teams deliver consistently high standards of customer care, placing visitors at the heart of everything we do while maximising income to support the financial sustainability of the charity. Reporting to the Director of Estates & Operations, the Head of Commercial Operations will raise standards across the visitor offer, facilities, commercial activities, and customer service, strengthening the Charterhouse's reputation as a world-class heritage attraction and event destination. Key Responsibilities: Leadership and Strategy: Lead, inspire, and develop all Front of House and visitor-facing teams. Support the Senior Management Team and the Carthusia Board, providing insight and advice on the development of the visitor offer. Ensure the organisation remains commercially minded, visitor-focused, and responsive to changing audience needs. Work closely with Communications and Development teams to embed the Charterhouse's vision and strategy across all outward-facing activity. Visitor Experience and Operations: Ensure the efficient operational management of the Charterhouse attraction, with capacity and staffing levels sufficient to meet demand. Deliver a consistently excellent visitor experience across all areas, including: Front of House welcome Visitor Centre operations (Admissions, Retail, Groups) Customer service standards and satisfaction, including systematic monitoring of visitor feedback Bookings and sales administration Venue hire and corporate, private, and VIP events Internal events and development initiatives Commercial Performance: Maximise income generation across all revenue streams, including ticketing, Gift Aid, retail, catering, venue hire, and events. Identify and develop new commercial and e-commerce opportunities in collaboration with internal teams. Monitor performance against targets and drive continuous improvement. Deliver the "Charterhouse" brand and values across the commercial operations Accountable for risk and compliance of events and retail operations Financial and Operational Management: Manage operational budgets, maximising revenue while achieving cost efficiencies. Regularly review and improve operational procedures and policies to ensure compliance, efficiency, and best practice. Ensure high standards of welcome, facilities, safety, and presentation throughout the site. Maximise the profitability, sustainability, and quality of event and retail operations, developing sales and marketing strategies and delivering strong budget management. Experience The successful candidate will demonstrate: A natural, confident, and inspiring leadership style Strong commercial and business acumen Energy, initiative, and a self-starting approach Excellent people management and interpersonal skills An outgoing, approachable manner and strong customer focus A hands-on, collaborative approach with flexibility and resilience Strong time management skills and the ability to perform under pressure Excellent written, verbal, and presentation skills High levels of numeracy with strong monitoring and reporting capability Strong IT skills, including MS Office applications and CRM systems Creativity, innovation, and a willingness to try new approaches Skills: Demonstrable senior leadership experience managing commercial operations (e.g. retail, catering, events, venue hire) Proven experience managing and motivating large teams Experience working within a heritage, visitor attraction, cultural, or comparable environment Qualifications The successful candidate will have substantial senior-level experience managing commercial operations in a visitor-facing environment. A degree-level qualification in business, hospitality, tourism, heritage, or a related discipline is desirable, as is professional training in leadership or management. Relevant professional experience may be accepted in lieu of formal qualifications. The Charterhouse is a 7 day a week operation and it regularly hosts events outside of its core hours; flexibility to work occasional weekends and out-of-hours is therefore a requirement of the role. Enhanced Disclosure and Barring Service (DBS) This position requires an Enhanced Disclosure and Barring Service (DBS) check which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to the Charterhouse's overriding obligations to protect the children and vulnerable adults in its charge, members of the public, the safety of the Charterhouse's staff and collections. Equal Opportunities Employer We are an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more which we support by our approach to EDI recognising the importance of diversity and of promoting an inclusive culture, and we are committed to equity in all our activities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 26, 2026
Full time
The Charterhouse is one of London's most historic and atmospheric sites. Tucked away in Clerkenwell, the estate has been an important Carthusian monastery, a grand Tudor mansion, and home to a pioneering charity established in 1611. For over 400 years, we have served as an almshouse, providing a home and community for our residents who are aged 60 and over with a housing, financial or social need. Today, the Charterhouse is a thriving charity that balances provision of a home and care for our residents with a vibrant public engagement programme including tours, lectures and open garden evenings, and commercial venue hire offer hosting conferences, receptions, photoshoots and location filming. It is a friendly, interesting and unique place to work. We are custodians of a Grade I and II listed buildings, including some of the most important Tudor buildings in London, and we are entering an exciting phase of development to secure the fabric of these buildings for future generations. Please apply with your CV and a covering letter explaining how you meet each of the criteria in the person specification. Applications without a cover letter will not be reviewed. Background: The Head of Commercial Operations will lead and manage the Carthusia Operations team, ensuring the effective delivery of the Charterhouse visitor attraction. This includes overseeing daily public opening and all commercial activity, encompassing retail, public engagement, venue hire, bookings, sales, and events. The postholder will be responsible for ensuring Front of House teams deliver consistently high standards of customer care, placing visitors at the heart of everything we do while maximising income to support the financial sustainability of the charity. Reporting to the Director of Estates & Operations, the Head of Commercial Operations will raise standards across the visitor offer, facilities, commercial activities, and customer service, strengthening the Charterhouse's reputation as a world-class heritage attraction and event destination. Key Responsibilities: Leadership and Strategy: Lead, inspire, and develop all Front of House and visitor-facing teams. Support the Senior Management Team and the Carthusia Board, providing insight and advice on the development of the visitor offer. Ensure the organisation remains commercially minded, visitor-focused, and responsive to changing audience needs. Work closely with Communications and Development teams to embed the Charterhouse's vision and strategy across all outward-facing activity. Visitor Experience and Operations: Ensure the efficient operational management of the Charterhouse attraction, with capacity and staffing levels sufficient to meet demand. Deliver a consistently excellent visitor experience across all areas, including: Front of House welcome Visitor Centre operations (Admissions, Retail, Groups) Customer service standards and satisfaction, including systematic monitoring of visitor feedback Bookings and sales administration Venue hire and corporate, private, and VIP events Internal events and development initiatives Commercial Performance: Maximise income generation across all revenue streams, including ticketing, Gift Aid, retail, catering, venue hire, and events. Identify and develop new commercial and e-commerce opportunities in collaboration with internal teams. Monitor performance against targets and drive continuous improvement. Deliver the "Charterhouse" brand and values across the commercial operations Accountable for risk and compliance of events and retail operations Financial and Operational Management: Manage operational budgets, maximising revenue while achieving cost efficiencies. Regularly review and improve operational procedures and policies to ensure compliance, efficiency, and best practice. Ensure high standards of welcome, facilities, safety, and presentation throughout the site. Maximise the profitability, sustainability, and quality of event and retail operations, developing sales and marketing strategies and delivering strong budget management. Experience The successful candidate will demonstrate: A natural, confident, and inspiring leadership style Strong commercial and business acumen Energy, initiative, and a self-starting approach Excellent people management and interpersonal skills An outgoing, approachable manner and strong customer focus A hands-on, collaborative approach with flexibility and resilience Strong time management skills and the ability to perform under pressure Excellent written, verbal, and presentation skills High levels of numeracy with strong monitoring and reporting capability Strong IT skills, including MS Office applications and CRM systems Creativity, innovation, and a willingness to try new approaches Skills: Demonstrable senior leadership experience managing commercial operations (e.g. retail, catering, events, venue hire) Proven experience managing and motivating large teams Experience working within a heritage, visitor attraction, cultural, or comparable environment Qualifications The successful candidate will have substantial senior-level experience managing commercial operations in a visitor-facing environment. A degree-level qualification in business, hospitality, tourism, heritage, or a related discipline is desirable, as is professional training in leadership or management. Relevant professional experience may be accepted in lieu of formal qualifications. The Charterhouse is a 7 day a week operation and it regularly hosts events outside of its core hours; flexibility to work occasional weekends and out-of-hours is therefore a requirement of the role. Enhanced Disclosure and Barring Service (DBS) This position requires an Enhanced Disclosure and Barring Service (DBS) check which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to the Charterhouse's overriding obligations to protect the children and vulnerable adults in its charge, members of the public, the safety of the Charterhouse's staff and collections. Equal Opportunities Employer We are an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more which we support by our approach to EDI recognising the importance of diversity and of promoting an inclusive culture, and we are committed to equity in all our activities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Head of Customer Care
Gleeson Hessle, North Humberside
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4415 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Hessle Location Hessle, United Kingdom Posted on 12 January, 2026
Feb 26, 2026
Full time
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4415 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Hessle Location Hessle, United Kingdom Posted on 12 January, 2026
Head of Customer Care
Gleeson Sheffield, Yorkshire
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4411 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Sheffield Location Leeds, United Kingdom Posted on 12 January, 2026
Feb 26, 2026
Full time
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4411 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Sheffield Location Leeds, United Kingdom Posted on 12 January, 2026
Head of Customer Care
Gleeson Penrith, Cumbria
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4412 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Penrith Location Penrith, United Kingdom Posted on 12 January, 2026
Feb 26, 2026
Full time
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4412 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Penrith Location Penrith, United Kingdom Posted on 12 January, 2026
Gleeson Recruitment Group
Group Head of Health & Safety (Logistics)
Gleeson Recruitment Group
A Group Health & Safety Manager to join a leading logistics business overseeing a large UK wide portfolio. The role covers transport, warehousing, and support functions. The role exists to protect the business, its people, and its leadership by ensuring robust, practical compliance with Health & Safety legislation while embedding a strong, visible safety culture across all sites. This role will lead the development, governance, and continuous improvement of Health & Safety standards across a multi-site operation, ensuring that safety is an integral part of how the business operates day to day. The role will work closely with operational leaders to ensure accountability for safety sits with management at site level, not solely with the H&S function. Key Responsibilities Strategic Health & Safety Leadership Act as the senior Health & Safety authority for the Group. Develop and maintain the Group Health & Safety strategy aligned to business objectives. Ensure full compliance with; Health & Safety at Work Act, CDM Regulations (where applicable), RIDDOR, COSHH, PUWER and LOLER Lead the Group's approach to regulatory inspections, investigations, and enforcement actions. Establish and maintain a clear, consistent Health & Safety management system across all sites. Support and coach General Managers to take ownership of Health & Safety. Ensure appropriate Health & Safety training is in place for all employees, contractors, and agency staff. Oversee induction, refresher, and role-specific safety training programmes. Oversee risk management relating to, Vehicle movements and yard safety, Manual handling and MHE, Working at height, Contractor and agency worker safety Produce clear Health & Safety performance reports for the Board and senior leadership. Essential Experience Senior Health & Safety leadership experience within transport, logistics, warehousing, or manufacturing. Experience managing H&S across multi-site UK operations. NEBOSH Diploma (desirable) / NEBOSH General Certificate (essential) Chartered Member of IOSH (CMIOSH) or working towards - highly desirable Strong working knowledge of UK Health & Safety legislation Salary / Package £ Car / Car Allowance 25 days holiday Company pension Private health insurance Flexible / Hybrid working At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 26, 2026
Full time
A Group Health & Safety Manager to join a leading logistics business overseeing a large UK wide portfolio. The role covers transport, warehousing, and support functions. The role exists to protect the business, its people, and its leadership by ensuring robust, practical compliance with Health & Safety legislation while embedding a strong, visible safety culture across all sites. This role will lead the development, governance, and continuous improvement of Health & Safety standards across a multi-site operation, ensuring that safety is an integral part of how the business operates day to day. The role will work closely with operational leaders to ensure accountability for safety sits with management at site level, not solely with the H&S function. Key Responsibilities Strategic Health & Safety Leadership Act as the senior Health & Safety authority for the Group. Develop and maintain the Group Health & Safety strategy aligned to business objectives. Ensure full compliance with; Health & Safety at Work Act, CDM Regulations (where applicable), RIDDOR, COSHH, PUWER and LOLER Lead the Group's approach to regulatory inspections, investigations, and enforcement actions. Establish and maintain a clear, consistent Health & Safety management system across all sites. Support and coach General Managers to take ownership of Health & Safety. Ensure appropriate Health & Safety training is in place for all employees, contractors, and agency staff. Oversee induction, refresher, and role-specific safety training programmes. Oversee risk management relating to, Vehicle movements and yard safety, Manual handling and MHE, Working at height, Contractor and agency worker safety Produce clear Health & Safety performance reports for the Board and senior leadership. Essential Experience Senior Health & Safety leadership experience within transport, logistics, warehousing, or manufacturing. Experience managing H&S across multi-site UK operations. NEBOSH Diploma (desirable) / NEBOSH General Certificate (essential) Chartered Member of IOSH (CMIOSH) or working towards - highly desirable Strong working knowledge of UK Health & Safety legislation Salary / Package £ Car / Car Allowance 25 days holiday Company pension Private health insurance Flexible / Hybrid working At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Penguin Recruitment
Head of Strategic Land
Penguin Recruitment Towcester, Northamptonshire
Job Title: Head of Strategic Land Location: Towcester Salary 60,000 - 70,000 + Bonus Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and land consultancy in the search for a Head of Strategic Land to join their Towcester office. This is a senior leadership opportunity for a commercially astute Chartered Surveyor to take ownership of, grow, and lead a Strategic Land offering across Northamptonshire and the surrounding counties. The Opportunity You will act as the internal figurehead for Strategic Land, providing technical expertise, market insight, and commercial leadership. Working alongside planners, architects, surveyors, and development specialists, you will deliver coordinated, high-quality advice to landowners and developers. This role offers genuine autonomy and the chance to build and shape a regional strategic land portfolio, while being part of a collaborative and supportive wider business. Key Responsibilities Operational Leadership Lead the identification, appraisal and securing of strategic land opportunities (promotion agreements, option agreements, joint ventures, freehold acquisitions/disposals). Undertake development appraisals, land valuations, and high-level viability assessments. Advise landowners from site appraisal through promotion, planning and disposal. Maintain strong knowledge of local plans, call-for-sites, housing land supply and planning policy. Mentor and support junior team members. Strategic Growth Drive business development across Northamptonshire and neighbouring counties. Build and maintain networks with landowners, developers, promoters, housebuilders and local authorities. Develop and sustain your own client portfolio and pipeline of instructions. Review and strengthen the existing strategic land portfolio, implementing growth and diversification plans. Represent the business at regional industry events and maintain strong market presence. About You RICS-qualified (Rural, Planning & Development, or Commercial pathway preferred). Strong track record advising landowners on strategic land matters. Excellent skills in development appraisal, land valuation and planning-led strategy. Commercially driven with experience growing teams and winning work. Confident networker with strong stakeholder management and negotiation skills. Strategic thinker with resilience and adaptability. Full UK driving licence essential. What's on Offer Competitive salary reflective of experience Discretionary bonus potential 35 days holiday including bank holidays, plus birthday leave Additional long-service leave Private healthcare Enhanced pension scheme (NEST) Agile working (office and remote blend) Professional membership fees and CPD support Electric Vehicle and Cycle to Work salary sacrifice schemes Employee Assistance Programme and health plan Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Feb 26, 2026
Full time
Job Title: Head of Strategic Land Location: Towcester Salary 60,000 - 70,000 + Bonus Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and land consultancy in the search for a Head of Strategic Land to join their Towcester office. This is a senior leadership opportunity for a commercially astute Chartered Surveyor to take ownership of, grow, and lead a Strategic Land offering across Northamptonshire and the surrounding counties. The Opportunity You will act as the internal figurehead for Strategic Land, providing technical expertise, market insight, and commercial leadership. Working alongside planners, architects, surveyors, and development specialists, you will deliver coordinated, high-quality advice to landowners and developers. This role offers genuine autonomy and the chance to build and shape a regional strategic land portfolio, while being part of a collaborative and supportive wider business. Key Responsibilities Operational Leadership Lead the identification, appraisal and securing of strategic land opportunities (promotion agreements, option agreements, joint ventures, freehold acquisitions/disposals). Undertake development appraisals, land valuations, and high-level viability assessments. Advise landowners from site appraisal through promotion, planning and disposal. Maintain strong knowledge of local plans, call-for-sites, housing land supply and planning policy. Mentor and support junior team members. Strategic Growth Drive business development across Northamptonshire and neighbouring counties. Build and maintain networks with landowners, developers, promoters, housebuilders and local authorities. Develop and sustain your own client portfolio and pipeline of instructions. Review and strengthen the existing strategic land portfolio, implementing growth and diversification plans. Represent the business at regional industry events and maintain strong market presence. About You RICS-qualified (Rural, Planning & Development, or Commercial pathway preferred). Strong track record advising landowners on strategic land matters. Excellent skills in development appraisal, land valuation and planning-led strategy. Commercially driven with experience growing teams and winning work. Confident networker with strong stakeholder management and negotiation skills. Strategic thinker with resilience and adaptability. Full UK driving licence essential. What's on Offer Competitive salary reflective of experience Discretionary bonus potential 35 days holiday including bank holidays, plus birthday leave Additional long-service leave Private healthcare Enhanced pension scheme (NEST) Agile working (office and remote blend) Professional membership fees and CPD support Electric Vehicle and Cycle to Work salary sacrifice schemes Employee Assistance Programme and health plan Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Building Safety Assurance Manager
Sovereign Housing Association Limited Basingstoke, Hampshire
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). As a leading Housing Association, SNG is committed to providing quality, affordable homes within sustainable communities. Guided by our values and strong social purpose, we put residents at the heart of everything we do. You'll be based ideally from ourHead Office in Basingstoke. This role will combine office and home working to ensure a positive work/life balance. The Role We are looking for an experienced building safety professional to join us in the role of Building Safety Assurance Manager. You will play a crucial role in ensuring the safety and compliance of our homes and services. Reporting directly to the Head of Assurance, you will join an established team working alongside building safety, HSE and assurance specialists. Using your industry expertise, you will lead and deliver our assurance programme with a primary focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. Your work will help ensure our risks are systematically managed and that we consistently meet our regulatory obligations, keeping our residents, employees and contractors safe. Some travel across our operating area will be required, so you'll need a full driving licence and access to a vehicle. Key Responsibilities Lead the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Deliver clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to SNG's corporate plan Lead the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and share good practice across the business Oversee the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influence, coach and engage a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation What we need from you A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments A high level of attention to detail, combined with the ability to step back and see the wider picture Strong stakeholder management and relationship-building skills A tenacious yet supportive approach, with experience driving meaningful change Effective team-working skills to contribute to shared organisational goals Professional recognition with an appropriate body (e.g., Institute of Engineering & Technology) We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% andLife cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
Feb 26, 2026
Full time
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). As a leading Housing Association, SNG is committed to providing quality, affordable homes within sustainable communities. Guided by our values and strong social purpose, we put residents at the heart of everything we do. You'll be based ideally from ourHead Office in Basingstoke. This role will combine office and home working to ensure a positive work/life balance. The Role We are looking for an experienced building safety professional to join us in the role of Building Safety Assurance Manager. You will play a crucial role in ensuring the safety and compliance of our homes and services. Reporting directly to the Head of Assurance, you will join an established team working alongside building safety, HSE and assurance specialists. Using your industry expertise, you will lead and deliver our assurance programme with a primary focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. Your work will help ensure our risks are systematically managed and that we consistently meet our regulatory obligations, keeping our residents, employees and contractors safe. Some travel across our operating area will be required, so you'll need a full driving licence and access to a vehicle. Key Responsibilities Lead the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Deliver clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to SNG's corporate plan Lead the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and share good practice across the business Oversee the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influence, coach and engage a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation What we need from you A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments A high level of attention to detail, combined with the ability to step back and see the wider picture Strong stakeholder management and relationship-building skills A tenacious yet supportive approach, with experience driving meaningful change Effective team-working skills to contribute to shared organisational goals Professional recognition with an appropriate body (e.g., Institute of Engineering & Technology) We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% andLife cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
FareShare South West
Food Manager
FareShare South West
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners. The role ensures that incoming food whether from national or local sources is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme. Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations. 1) Strategy, Performance & Team Management Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets. Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders. Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development. Champion values-led leadership and promote effective cross-team communication. Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements. Foster an inclusive, motivational team culture that reflects FSSW s mission and values. Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively 2) Food Supply Management Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment. Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams. Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste. Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity. Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions. 3) Local Food sourcing: Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds % of total incoming food. Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships. Promote FSSW s surplus food redistribution capabilities through events, presentations, online presence and food sector networks. Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply. Work collaboratively with other FareShare Network Partners to share local food opportunities. Maintain accurate and accessible sourcing records and outcomes. Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships). Ensure all incoming food is compliant, within operational capacity and aligned with local logistics. 4) Food Development & Innovation Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams. Support development of new food innovations including: Frozen food expansion Breaking down ambient bulk Re-labelling and product preparation Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager. Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food 5) Health, Safety & Compliance Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly. Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards. Provide support for product recalls, safety notices and compliance-related communication. Support with internal and external food safety audits Person Specification Essential Criteria Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints. Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships. Experience supervising or managing staff, with the ability to motivate, support and develop team members. Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach. Desirable Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks. Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners. Experience managing or supporting projects, including reporting, coordination and cross-team delivery. Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context. Knowledge of procurement, supplier stewardship or food contract management. Experience managing or monitoring budgets, procurement data or cost-effective operational planning. Comfortable representing an organisation externally, including at events, supplier meetings or sector networks. Experience supporting innovation projects or process improvements.
Feb 26, 2026
Full time
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners. The role ensures that incoming food whether from national or local sources is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme. Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations. 1) Strategy, Performance & Team Management Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets. Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders. Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development. Champion values-led leadership and promote effective cross-team communication. Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements. Foster an inclusive, motivational team culture that reflects FSSW s mission and values. Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively 2) Food Supply Management Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment. Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams. Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste. Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity. Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions. 3) Local Food sourcing: Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds % of total incoming food. Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships. Promote FSSW s surplus food redistribution capabilities through events, presentations, online presence and food sector networks. Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply. Work collaboratively with other FareShare Network Partners to share local food opportunities. Maintain accurate and accessible sourcing records and outcomes. Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships). Ensure all incoming food is compliant, within operational capacity and aligned with local logistics. 4) Food Development & Innovation Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams. Support development of new food innovations including: Frozen food expansion Breaking down ambient bulk Re-labelling and product preparation Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager. Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food 5) Health, Safety & Compliance Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly. Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards. Provide support for product recalls, safety notices and compliance-related communication. Support with internal and external food safety audits Person Specification Essential Criteria Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints. Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships. Experience supervising or managing staff, with the ability to motivate, support and develop team members. Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach. Desirable Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks. Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners. Experience managing or supporting projects, including reporting, coordination and cross-team delivery. Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context. Knowledge of procurement, supplier stewardship or food contract management. Experience managing or monitoring budgets, procurement data or cost-effective operational planning. Comfortable representing an organisation externally, including at events, supplier meetings or sector networks. Experience supporting innovation projects or process improvements.
WE Care Home Improvements
Head of Handy Person Operation (Maternity Cover - up to 12months)
WE Care Home Improvements
About We Care Home Improvements (WECHI) WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion. Abou the role What you'll do Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration. Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards. Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion. Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances. Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer. Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices. Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships. Lead pricing reviews and ensure best value from suppliers and partners. Manage complaints from start to resolution, ensuring a positive customer outcome. Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners. Lead data collection, ED&I reporting and performance analysis to inform business planning and growth. Identify and develop new Handy Person service opportunities, supporting regional growth and innovation. Who we're looking for An experienced operational leader with a track record of managing service delivery teams. Strong financial and commercial awareness, with experience managing budgets and performance targets. A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers. Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail. A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services. Committed to health & safety, compliance and continuous improvement. Passionate about delivering services that promote independence, wellbeing and dignity. Why join us? Make a tangible difference in the lives of older and vulnerable people across our region. Be part of a collaborative, supportive and flexible work environment where your leadership truly matters. Help shape and grow an essential community service with real impact. Receive a competitive salary (£37,000 £40,000 depending on skills and experience) plus generous benefits and development opportunities. Work directly with senior leadership, influencing strategy and service innovation. Additional information To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role. Application deadline : Sunday 15 March 2026 (11:30pm) Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged. Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March. Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
Feb 26, 2026
Full time
About We Care Home Improvements (WECHI) WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion. Abou the role What you'll do Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration. Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards. Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion. Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances. Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer. Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices. Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships. Lead pricing reviews and ensure best value from suppliers and partners. Manage complaints from start to resolution, ensuring a positive customer outcome. Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners. Lead data collection, ED&I reporting and performance analysis to inform business planning and growth. Identify and develop new Handy Person service opportunities, supporting regional growth and innovation. Who we're looking for An experienced operational leader with a track record of managing service delivery teams. Strong financial and commercial awareness, with experience managing budgets and performance targets. A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers. Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail. A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services. Committed to health & safety, compliance and continuous improvement. Passionate about delivering services that promote independence, wellbeing and dignity. Why join us? Make a tangible difference in the lives of older and vulnerable people across our region. Be part of a collaborative, supportive and flexible work environment where your leadership truly matters. Help shape and grow an essential community service with real impact. Receive a competitive salary (£37,000 £40,000 depending on skills and experience) plus generous benefits and development opportunities. Work directly with senior leadership, influencing strategy and service innovation. Additional information To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role. Application deadline : Sunday 15 March 2026 (11:30pm) Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged. Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March. Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
Handcrafted
Director for Young People
Handcrafted Durham, County Durham
DIRECTOR FOR YOUNG PEOPLE Handcrafted seek their new Director for Young People . Hours: Full time, 37.5 hours per week and will consider part time/flexible hours Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs Do you have significant experience at senior level working with vulnerable young people? Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally? Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also uphold Handcrafted's core values and Christian ethos. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Feb 26, 2026
Full time
DIRECTOR FOR YOUNG PEOPLE Handcrafted seek their new Director for Young People . Hours: Full time, 37.5 hours per week and will consider part time/flexible hours Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs Do you have significant experience at senior level working with vulnerable young people? Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally? Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also uphold Handcrafted's core values and Christian ethos. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Boston Consulting Group
Principal Engineer, BCG Expand, London
Boston Consulting Group
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 26, 2026
Full time
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Handcrafted
Director for Young People
Handcrafted
DIRECTOR FOR YOUNG PEOPLE Handcrafted seek their new Director for Young People . Hours: Full time, 37.5 hours per week and will consider part time/flexible hours Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs Do you have significant experience at senior level working with vulnerable young people? Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally? Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people s services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Feb 25, 2026
Full time
DIRECTOR FOR YOUNG PEOPLE Handcrafted seek their new Director for Young People . Hours: Full time, 37.5 hours per week and will consider part time/flexible hours Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs Do you have significant experience at senior level working with vulnerable young people? Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally? Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people s services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
HBS Group
Head of Operations
HBS Group
Head of Operations / Chelmsford / £70,000 Per Annum Depending on Experience + Benefits As Head of Operations, you will take overall responsibility for the strategic planning and day-to-day operational performance of the company s in-house Chelmsford warehouse, transport fleet, and third-party logistics providers. It is essential that you have a solid understanding of end to end logistics, fleet management, pick and pack, and have been involved in a fast-paced warehouse environment operating to just in time and lean processes. You will have experience managing multi-site operations, distribution, or supply chain environments, and will bring a proactive approach to continuous improvement and leadership. In addition to overseeing logistics and warehousing, the role also carries responsibility for company facilities, compliance, and health and safety management across all operational sites. A Transport Manager qualification would be a distinct advantage. This role offers a competitive salary of circa £70,000, plus participation in the company bonus scheme. This senior strategic position presents an exciting opportunity for a proven leader with experience in managing fast-paced, high-volume logistics, warehousing, and transport operations. You will report directly to the business owners and help shape the long-term operational strategy by implementing scalable systems, driving continuous improvement, and ensuring high standards of customer service and operational excellence across all operational functions. Key Responsibilities of the Head of Operations: Lead and develop the end-to-end logistics, warehousing, (including pick and pack), and transport strategy, ensuring alignment with broader business goals Oversee operations at the Chelmsford warehouse, Colchester HQ and other operational sites as required. Full responsibility for the transport fleet, including driver supervision, vehicle compliance, cost control, and route optimisation Maintain company compliance standards across fleet, warehouse, and regulatory areas, including health and safety, ISO, and annual audits Manage facilities operations, ensuring all sites are safe, functional, and fit for purpose Identify and deliver operational improvements through data-driven insights and system development Manage a team of up to thirty people during peak times. Lead, coach, and develop cross-functional teams to deliver high performance and a culture of ownership and accountability Monitor key KPIs and performance metrics, ensuring service levels are met while driving productivity and cost-effectiveness Skills and Experience: Proven leadership and stakeholder management experience at all levels Comprehensive experience in managing fast-paced pick and pack warehouse operations A sound understanding of fleet operations, compliance, and transport planning An understanding of fundamental profit and loss Experience managing facilities, audits, and company-wide health and safety procedures A structured, analytical mindset with strong command of KPIs and performance data A mix of strategic thinking and operational involvement as needed Excellent planning, communication, and organisational skills A Transport Manager CPC qualification (desirable but not essential) About the Company: With more than 50 years of experience, this respected family-run business with its Head Office in Colchester and Distribution Centre in Chelmsford has earned a strong reputation for supplying high-quality educational products to schools and colleges throughout the South East. Built on service, trust, and family values, the business continues to grow and modernise while offering a stable and rewarding environment for ambitious professionals looking to make a lasting contribution. Interested? If you think you re right for this Head of Operations role, then click the Apply Now button, send us your CV and we ll consider you for the first round of interviews.
Feb 25, 2026
Full time
Head of Operations / Chelmsford / £70,000 Per Annum Depending on Experience + Benefits As Head of Operations, you will take overall responsibility for the strategic planning and day-to-day operational performance of the company s in-house Chelmsford warehouse, transport fleet, and third-party logistics providers. It is essential that you have a solid understanding of end to end logistics, fleet management, pick and pack, and have been involved in a fast-paced warehouse environment operating to just in time and lean processes. You will have experience managing multi-site operations, distribution, or supply chain environments, and will bring a proactive approach to continuous improvement and leadership. In addition to overseeing logistics and warehousing, the role also carries responsibility for company facilities, compliance, and health and safety management across all operational sites. A Transport Manager qualification would be a distinct advantage. This role offers a competitive salary of circa £70,000, plus participation in the company bonus scheme. This senior strategic position presents an exciting opportunity for a proven leader with experience in managing fast-paced, high-volume logistics, warehousing, and transport operations. You will report directly to the business owners and help shape the long-term operational strategy by implementing scalable systems, driving continuous improvement, and ensuring high standards of customer service and operational excellence across all operational functions. Key Responsibilities of the Head of Operations: Lead and develop the end-to-end logistics, warehousing, (including pick and pack), and transport strategy, ensuring alignment with broader business goals Oversee operations at the Chelmsford warehouse, Colchester HQ and other operational sites as required. Full responsibility for the transport fleet, including driver supervision, vehicle compliance, cost control, and route optimisation Maintain company compliance standards across fleet, warehouse, and regulatory areas, including health and safety, ISO, and annual audits Manage facilities operations, ensuring all sites are safe, functional, and fit for purpose Identify and deliver operational improvements through data-driven insights and system development Manage a team of up to thirty people during peak times. Lead, coach, and develop cross-functional teams to deliver high performance and a culture of ownership and accountability Monitor key KPIs and performance metrics, ensuring service levels are met while driving productivity and cost-effectiveness Skills and Experience: Proven leadership and stakeholder management experience at all levels Comprehensive experience in managing fast-paced pick and pack warehouse operations A sound understanding of fleet operations, compliance, and transport planning An understanding of fundamental profit and loss Experience managing facilities, audits, and company-wide health and safety procedures A structured, analytical mindset with strong command of KPIs and performance data A mix of strategic thinking and operational involvement as needed Excellent planning, communication, and organisational skills A Transport Manager CPC qualification (desirable but not essential) About the Company: With more than 50 years of experience, this respected family-run business with its Head Office in Colchester and Distribution Centre in Chelmsford has earned a strong reputation for supplying high-quality educational products to schools and colleges throughout the South East. Built on service, trust, and family values, the business continues to grow and modernise while offering a stable and rewarding environment for ambitious professionals looking to make a lasting contribution. Interested? If you think you re right for this Head of Operations role, then click the Apply Now button, send us your CV and we ll consider you for the first round of interviews.
Commercial Continuous Improvement Lead
East West Rail Company Milton Keynes, Buckinghamshire
Commercial Continuous Improvement Lead Application Deadline: 25 February 2026 Department: Commercial Employment Type: Permanent Location: Milton Keynes Reporting To: Head of Commercial Operations Description A little bit about us: East West Rail is a nationally significant railway project which aims to deliver much-needed transport connections for the vibrant communities between Oxford, Milton Keynes, Bedford and Cambridge, which blend beautiful landscapes and a rich cultural heritage with globally renowned centres of education, business, technology and an increasingly dynamic business scene. Together these communities contribute around £111 billion to the national economy each year. However, the lack of good East-West transport connections makes it harder for residents to make the most of everything the region has to offer. From faster commutes to days out with friends and family, EWR will make it easier to reach the things that matter most, bringing a range of benefits to communities between Oxford and Cambridge, and across the UK more broadly. EWR is also one of the UK's largest infrastructure projects, which the government committed to delivering in full in the Autumn 2024 Budget, and again in the 2025 Spending Review as part of its ambition to unlock the potential of the Oxford to Cambridge Growth Corridor. East West Railway Company (that's us) was created by the Department for Transport (DfT) to oversee the delivery of East West Rail from construction through to wheels in motion, making sure the railway comes together in the right way. At East West Railway Company, we're committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications of all backgrounds and experiences. EWR is being championed by the Government as a key driver to economic growth leading to a potential £78 Billion boost to the UK economy: supporting new towns, housing, and regeneration. Key Responsibilities This role will lead strategic initiatives to optimise commercial capability, learning and development, lessons learned, and embed a culture of continuous improvement in the commercial function. The Commercial Continuous Improvement Lead will be instrumental in embedding a bespoke commercial capability approach for the Function which defines the skills and capability required for each commercial role, and the learning and development required to meet commercial standards. The role will establish and lead a commercial continuous improvement strategy for the Function which should meet the ambitions of the organisation's strategic priorities, as well as establishing and managing a "lessons learned" process across commercial projects and initiatives. Key responsibilities will include the following: Develop, implement and manage a commercial continuous improvement strategy for the Commercial Function that is aligned to business goals, strategic priorities and public sector best practice. Establish a robust "lessons learned" process for Commercial and ensure that lessons and best practice are disseminated throughout the function and embedded into operational practices and training materials. Capture insights from successes and challenges to inform future strategy and decision making in the Commercial Function, and the wider organisation as required. Manage a commercial capability approach for the Commercial Function that defines the required skills and capability for the Commercial Team, including procurement and contract management capability. Support will be provided to the role holder to fulfil this responsibility. Collaborate with and participate in public-sector learning and development and capability forums to influence the development of tools and processes, ensuring that they are fit-for-purpose for the organisation. Ensure that the provision and communication of knowledge is accessible, relevant and appropriate to the audience, and there is robust management information to report on the delivery of continuous improvement and capability for the Function. Skills, Knowledge and Expertise Skills: Strong communication and stakeholder management skills, with the ability to collaborate effectively across teams. Knowledge: Good understanding of commercial, procurement and contract management activities, preferably in the public sector. Experience: Proven experience in a commercial continuous improvement role, potentially with exposure to L&D and knowledge management. Experience of managing change through change management tools and techniques. Desirable: Demonstrable experience of working in a Procurement role in a commercial environment. Benefits What we offer: Competitive base salary Up to 12% employer's pension contribution 36 days holiday a year (including bank holidays) + up to 2 days to buy Life assurance Employee Assistance Programme Access to a range of benefits on the Perkbox platform On-the-spot and annual awards Advanced learning and development programmes Great work-life balance and flexible working opportunities Enhanced family-friendly policies Exceptional IT tools EWR Co strives to embrace a flexible working environment, where a degree of flexibility is maintained to accommodate both the needs and preferences of employees and what is required to achieve business objectives. EWR Co will always work with any individual to assess and accommodate an individual's work life balance and style. Diversity and Inclusion: To discover the best solutions, it's important we embrace diversity of thought. That's why we aim to ensure our colleagues feel included, engaged and valued. Inclusiveness is not a buzzword, but a way of being. Our approach to diversity is simple - a workplace where everyone is welcome and everyone is encouraged to be themselves. It helps fuel our innovation and connects us with the customers and communities we serve. We are open to secondments through the Rail Industry Talent Exchange Programme.
Feb 25, 2026
Full time
Commercial Continuous Improvement Lead Application Deadline: 25 February 2026 Department: Commercial Employment Type: Permanent Location: Milton Keynes Reporting To: Head of Commercial Operations Description A little bit about us: East West Rail is a nationally significant railway project which aims to deliver much-needed transport connections for the vibrant communities between Oxford, Milton Keynes, Bedford and Cambridge, which blend beautiful landscapes and a rich cultural heritage with globally renowned centres of education, business, technology and an increasingly dynamic business scene. Together these communities contribute around £111 billion to the national economy each year. However, the lack of good East-West transport connections makes it harder for residents to make the most of everything the region has to offer. From faster commutes to days out with friends and family, EWR will make it easier to reach the things that matter most, bringing a range of benefits to communities between Oxford and Cambridge, and across the UK more broadly. EWR is also one of the UK's largest infrastructure projects, which the government committed to delivering in full in the Autumn 2024 Budget, and again in the 2025 Spending Review as part of its ambition to unlock the potential of the Oxford to Cambridge Growth Corridor. East West Railway Company (that's us) was created by the Department for Transport (DfT) to oversee the delivery of East West Rail from construction through to wheels in motion, making sure the railway comes together in the right way. At East West Railway Company, we're committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications of all backgrounds and experiences. EWR is being championed by the Government as a key driver to economic growth leading to a potential £78 Billion boost to the UK economy: supporting new towns, housing, and regeneration. Key Responsibilities This role will lead strategic initiatives to optimise commercial capability, learning and development, lessons learned, and embed a culture of continuous improvement in the commercial function. The Commercial Continuous Improvement Lead will be instrumental in embedding a bespoke commercial capability approach for the Function which defines the skills and capability required for each commercial role, and the learning and development required to meet commercial standards. The role will establish and lead a commercial continuous improvement strategy for the Function which should meet the ambitions of the organisation's strategic priorities, as well as establishing and managing a "lessons learned" process across commercial projects and initiatives. Key responsibilities will include the following: Develop, implement and manage a commercial continuous improvement strategy for the Commercial Function that is aligned to business goals, strategic priorities and public sector best practice. Establish a robust "lessons learned" process for Commercial and ensure that lessons and best practice are disseminated throughout the function and embedded into operational practices and training materials. Capture insights from successes and challenges to inform future strategy and decision making in the Commercial Function, and the wider organisation as required. Manage a commercial capability approach for the Commercial Function that defines the required skills and capability for the Commercial Team, including procurement and contract management capability. Support will be provided to the role holder to fulfil this responsibility. Collaborate with and participate in public-sector learning and development and capability forums to influence the development of tools and processes, ensuring that they are fit-for-purpose for the organisation. Ensure that the provision and communication of knowledge is accessible, relevant and appropriate to the audience, and there is robust management information to report on the delivery of continuous improvement and capability for the Function. Skills, Knowledge and Expertise Skills: Strong communication and stakeholder management skills, with the ability to collaborate effectively across teams. Knowledge: Good understanding of commercial, procurement and contract management activities, preferably in the public sector. Experience: Proven experience in a commercial continuous improvement role, potentially with exposure to L&D and knowledge management. Experience of managing change through change management tools and techniques. Desirable: Demonstrable experience of working in a Procurement role in a commercial environment. Benefits What we offer: Competitive base salary Up to 12% employer's pension contribution 36 days holiday a year (including bank holidays) + up to 2 days to buy Life assurance Employee Assistance Programme Access to a range of benefits on the Perkbox platform On-the-spot and annual awards Advanced learning and development programmes Great work-life balance and flexible working opportunities Enhanced family-friendly policies Exceptional IT tools EWR Co strives to embrace a flexible working environment, where a degree of flexibility is maintained to accommodate both the needs and preferences of employees and what is required to achieve business objectives. EWR Co will always work with any individual to assess and accommodate an individual's work life balance and style. Diversity and Inclusion: To discover the best solutions, it's important we embrace diversity of thought. That's why we aim to ensure our colleagues feel included, engaged and valued. Inclusiveness is not a buzzword, but a way of being. Our approach to diversity is simple - a workplace where everyone is welcome and everyone is encouraged to be themselves. It helps fuel our innovation and connects us with the customers and communities we serve. We are open to secondments through the Rail Industry Talent Exchange Programme.
Medact
Treasurer
Medact Hackney, London
Treasurer About Medact Medact organises the health community to work towards a world in which everyone is able to live healthy, dignified lives, supported by political and economic systems that centre health justice. Our priority work areas are some of the most pressing threats to health and wellbeing, including ending state violence, housing & energy justice, and migrant access to healthcare. Medact seeks systemic solutions to major social problems, and is unafraid to hold decision-makers to account. We launched our new five-year strategy at the end of 2025, embedding our vision for how we win and how we grow. We're member-led, and our membership spans a range of people who work in health, including nurses, doctors, midwives and clinical researchers, as well as people from the wider health community. About the role As a Trustee, you will provide guidance, governance and final sign-off on major decisions on behalf of our membership. As Board members, our Trustees are collectively responsible for the governance of the organisation in line with the requirements of the Charity Commission. Trustees also contribute to the development of Medact's strategy and participate in a range of other activities to support the Director and staff with our work. As Treasurer, you will monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health to provide the board with the confidence and knowledge to better make strategic decisions. The Treasurer will ideally be available to work with the Executive Director and fellow Trustees between Board meetings to deal with issues which may arise. Key responsibilities include: Liaise with ED and Trustees to ensure the financial viability of the organisation's strategy Advise on the financial implications of Medact's strategic plan Present Medact's financial position and broader context at Board meetings Support the Head of Finance with the production of an annual budget Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation Take a lead in interpreting financial data to fellow Board members Provide oversight and guidance where necessary of accounts prepared for funders and relevant statutory bodies Oversee the appointment of auditors and review on a regular basis Act as countersignatory on charity cheques and some applications to funders, approve payments on banking systems, and spending approval in accordance with financial management processes Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis Who we are looking for Essential: Good background in financial management and analysis, gained through paid or unpaid experience Able to communicate financial information clearly and to people with different levels of financial and data literacy Knowledge and experience of finance practice relevant to voluntary and community organisations Knowledge of accounting processes, tools and procedures High proficiency in Excel/Google Sheets, Powerpoint/Google Slides for analysis and presentation Commitment to Medact's vision, purpose and culture and its way of working Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions High level of integrity and sound judgement Able and willing to devote the necessary time to the role Desirable Lived experience of being part of one of the communities Medact's work seeks to support Awareness and understanding of the campaigning world and the health community's role in it How to apply Please send a CV and brief cover letter setting out your reasons for wanting to be considered as a Treasurer via the button below, with the subject line "Treasurer". Timeline Applications for the position of Treasurer are open until 9am on Monday 9th March. We aim to interview in March. Please let us know when applying if you are unavailable during this period.
Feb 24, 2026
Full time
Treasurer About Medact Medact organises the health community to work towards a world in which everyone is able to live healthy, dignified lives, supported by political and economic systems that centre health justice. Our priority work areas are some of the most pressing threats to health and wellbeing, including ending state violence, housing & energy justice, and migrant access to healthcare. Medact seeks systemic solutions to major social problems, and is unafraid to hold decision-makers to account. We launched our new five-year strategy at the end of 2025, embedding our vision for how we win and how we grow. We're member-led, and our membership spans a range of people who work in health, including nurses, doctors, midwives and clinical researchers, as well as people from the wider health community. About the role As a Trustee, you will provide guidance, governance and final sign-off on major decisions on behalf of our membership. As Board members, our Trustees are collectively responsible for the governance of the organisation in line with the requirements of the Charity Commission. Trustees also contribute to the development of Medact's strategy and participate in a range of other activities to support the Director and staff with our work. As Treasurer, you will monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health to provide the board with the confidence and knowledge to better make strategic decisions. The Treasurer will ideally be available to work with the Executive Director and fellow Trustees between Board meetings to deal with issues which may arise. Key responsibilities include: Liaise with ED and Trustees to ensure the financial viability of the organisation's strategy Advise on the financial implications of Medact's strategic plan Present Medact's financial position and broader context at Board meetings Support the Head of Finance with the production of an annual budget Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation Take a lead in interpreting financial data to fellow Board members Provide oversight and guidance where necessary of accounts prepared for funders and relevant statutory bodies Oversee the appointment of auditors and review on a regular basis Act as countersignatory on charity cheques and some applications to funders, approve payments on banking systems, and spending approval in accordance with financial management processes Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis Who we are looking for Essential: Good background in financial management and analysis, gained through paid or unpaid experience Able to communicate financial information clearly and to people with different levels of financial and data literacy Knowledge and experience of finance practice relevant to voluntary and community organisations Knowledge of accounting processes, tools and procedures High proficiency in Excel/Google Sheets, Powerpoint/Google Slides for analysis and presentation Commitment to Medact's vision, purpose and culture and its way of working Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions High level of integrity and sound judgement Able and willing to devote the necessary time to the role Desirable Lived experience of being part of one of the communities Medact's work seeks to support Awareness and understanding of the campaigning world and the health community's role in it How to apply Please send a CV and brief cover letter setting out your reasons for wanting to be considered as a Treasurer via the button below, with the subject line "Treasurer". Timeline Applications for the position of Treasurer are open until 9am on Monday 9th March. We aim to interview in March. Please let us know when applying if you are unavailable during this period.
Deputy Head of Public Affairs & Strategic Engagement
Description This
London, United Kingdom As Deputy Head of Public Affairs and Strategic Engagement, you will play a pivotal role in shaping Nationwide's political engagement and public affairs strategy. Acting as a senior leader within the Corporate Affairs function, you will help ensure the business maintains a strong and influential voice across Westminster, Whitehall, and the wider political landscape. Working closely with the Head of Public Affairs and Strategic Engagement, you will design and deliver Nationwide's cross party engagement strategy, supporting senior leaders to navigate political developments and advocating for policies that protect and promote our mutual model and over 16 million members. In this role, you will build trusted relationships with ministers, replenish, MPs, peers, advisers, civil servants, and key political networks across all parties. You will lead high impact engagement activity including political events, policy roundtables, visits, and party conference programmes, ensuring that Nationwide is recognised as a respected and apolitical voice in debates on housing, financial services, the economy, and the future of mutuality. A central part of σπίτι your work will involve providing strategic counsel to ExCo and senior leaders. You will interpret complex political and regulatory developments, advise on risks and opportunities, and ensure clear, consistent messaging across the Society. You will also oversee stakeholder mapping and targeting, ensuring our engagement is well planned, balanced, and aligned to Nationwide's priorities. You will represent Nationwide at senior external forums, lead engagement with parliamentary groups and select committees, and manage consultation responses, policy papers, and senior level briefings. You will also help manage external agencies, oversee budgets, and support leadership of the Public Affairs team, offering coaching and guidance to colleagues. This is a high profile, outward facing role ideal for a politically astute leader who thrives in a fast moving environment and is motivated by shaping policy outcomes that make a real difference to people's lives. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, country etc. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross Company Careers Guidance on VMx where you'll find information on how we manage cross entity hires. Banking - but fairer, more rewarding බ and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us,' If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society. We are purpose driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up to date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is David Hass and the main recruitment contact is Amy Bright. Banking - but fairer, more rewarding, and for the good of society What you'll be doing In this role, you will shape and drive Nationwide's political engagement strategy, ensuring senior leaders are equipped to navigate the external environment with confidence and clarity. You'll spend your time analysing political developments, identifying risks and opportunities, and advising on how NBS should position itself on key national debates. You will lead relationships וועג senior political stakeholders and oversee the planning of high impact engagement that advances Nationwide's priorities. You'll also play a central role in aligning messages and activity across teams, ensuring our strategic influence is coherent and well coordinated. About you The minimum requirements for this role are: Deep knowledge of UK politics and experience working directly with senior political stakeholders ச ய்வ Proven ability to operate strategically at the most senior levels inside and outside the business A strong track record of providing strategic political advice to senior leaders, ideally in a regulated sector The ability to lead aspects of corporate public affairs strategy with minimal oversight, ensuring alignment with business objectives and external political developments Experience of leading high profile engagement, events, and campaigns with measurable outcomes Experience of deputising for Head of Team for managerial duties, overseeing agencies, budgets, and the work of junior team members Confidence operating in fast moving, politically sensitive environments with competing priorities Excellent judgement and communication skills, with experience drafting senior level briefings and policy material A commitment to Nationwide's purpose and values, including its mutual model Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel إسّ - We step into our customers' shoes, using their feedback and insights to empathise with them and understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we sesión - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. / Job Info there's a στ Job Identification 1764 Apply Before 01/20/2026, 11:55 PM Locations 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB "
Feb 23, 2026
Full time
London, United Kingdom As Deputy Head of Public Affairs and Strategic Engagement, you will play a pivotal role in shaping Nationwide's political engagement and public affairs strategy. Acting as a senior leader within the Corporate Affairs function, you will help ensure the business maintains a strong and influential voice across Westminster, Whitehall, and the wider political landscape. Working closely with the Head of Public Affairs and Strategic Engagement, you will design and deliver Nationwide's cross party engagement strategy, supporting senior leaders to navigate political developments and advocating for policies that protect and promote our mutual model and over 16 million members. In this role, you will build trusted relationships with ministers, replenish, MPs, peers, advisers, civil servants, and key political networks across all parties. You will lead high impact engagement activity including political events, policy roundtables, visits, and party conference programmes, ensuring that Nationwide is recognised as a respected and apolitical voice in debates on housing, financial services, the economy, and the future of mutuality. A central part of σπίτι your work will involve providing strategic counsel to ExCo and senior leaders. You will interpret complex political and regulatory developments, advise on risks and opportunities, and ensure clear, consistent messaging across the Society. You will also oversee stakeholder mapping and targeting, ensuring our engagement is well planned, balanced, and aligned to Nationwide's priorities. You will represent Nationwide at senior external forums, lead engagement with parliamentary groups and select committees, and manage consultation responses, policy papers, and senior level briefings. You will also help manage external agencies, oversee budgets, and support leadership of the Public Affairs team, offering coaching and guidance to colleagues. This is a high profile, outward facing role ideal for a politically astute leader who thrives in a fast moving environment and is motivated by shaping policy outcomes that make a real difference to people's lives. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, country etc. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross Company Careers Guidance on VMx where you'll find information on how we manage cross entity hires. Banking - but fairer, more rewarding බ and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us,' If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society. We are purpose driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up to date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is David Hass and the main recruitment contact is Amy Bright. Banking - but fairer, more rewarding, and for the good of society What you'll be doing In this role, you will shape and drive Nationwide's political engagement strategy, ensuring senior leaders are equipped to navigate the external environment with confidence and clarity. You'll spend your time analysing political developments, identifying risks and opportunities, and advising on how NBS should position itself on key national debates. You will lead relationships וועג senior political stakeholders and oversee the planning of high impact engagement that advances Nationwide's priorities. You'll also play a central role in aligning messages and activity across teams, ensuring our strategic influence is coherent and well coordinated. About you The minimum requirements for this role are: Deep knowledge of UK politics and experience working directly with senior political stakeholders ச ய்வ Proven ability to operate strategically at the most senior levels inside and outside the business A strong track record of providing strategic political advice to senior leaders, ideally in a regulated sector The ability to lead aspects of corporate public affairs strategy with minimal oversight, ensuring alignment with business objectives and external political developments Experience of leading high profile engagement, events, and campaigns with measurable outcomes Experience of deputising for Head of Team for managerial duties, overseeing agencies, budgets, and the work of junior team members Confidence operating in fast moving, politically sensitive environments with competing priorities Excellent judgement and communication skills, with experience drafting senior level briefings and policy material A commitment to Nationwide's purpose and values, including its mutual model Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel إسّ - We step into our customers' shoes, using their feedback and insights to empathise with them and understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we sesión - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. / Job Info there's a στ Job Identification 1764 Apply Before 01/20/2026, 11:55 PM Locations 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB "
Goodman Masson
Project Officer - Compliance
Goodman Masson Bradford, Yorkshire
We're recruiting an experienced Project Officer ! In this role, you'll support reporting across multiple projects, maintain accurate records, trackers, and systems, and provide vital administrative and financial support to ensure projects run smoothly and efficiently. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Assist with reporting across multiple new-build housing projects in line with agreed timelines and budgets Monitor key performance indicators (KPIs) and update development dashboards Keep charging files up to date and ensure Homes England audit information is available in the system Collate and present project progress reports for the Senior Development Manager Support and coordinate internal and external audits and compliance reviews alongside Project Managers Assist the Head of Development and team with planning, monitoring, and reporting Maintain project records, trackers, and Sequel system to ensure cashflows are up to date Provide handover information to other departments (e.g., Asset Management, Housing Management, Compliance), including compliance certification and Health & Safety files Upload new property and scheme information onto housing management systems, ensuring data accuracy Assist with financial administration (raising purchase orders, processing invoices, updating budget trackers) Help maintain the Development Procedure Manual Provide administrative assistance to the Senior Development Team Requirements Familiarity with development systems (e.g., Sequel), spreadsheets, and project reporting tools Knowledge of property development and construction processes and a good understanding of the statutory and regulatory procedures and performance requirements Confident using IT systems (e.g. Microsoft Packages) and development systems Able to analyse data and present complex information with insight clearly and confidently Have a strategic mindset, as you need to be able to see the big picture and understand how each individual task contributes to the Incommunities overall goals Commutable distance of BD17 and able to be in the office 3 days per week Right to work in the UK, visa sponsorship isn't available A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Starting salary of £32,507 which increases with service up-to £36,229 per year (Pay Award due April) Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
Feb 23, 2026
Full time
We're recruiting an experienced Project Officer ! In this role, you'll support reporting across multiple projects, maintain accurate records, trackers, and systems, and provide vital administrative and financial support to ensure projects run smoothly and efficiently. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Assist with reporting across multiple new-build housing projects in line with agreed timelines and budgets Monitor key performance indicators (KPIs) and update development dashboards Keep charging files up to date and ensure Homes England audit information is available in the system Collate and present project progress reports for the Senior Development Manager Support and coordinate internal and external audits and compliance reviews alongside Project Managers Assist the Head of Development and team with planning, monitoring, and reporting Maintain project records, trackers, and Sequel system to ensure cashflows are up to date Provide handover information to other departments (e.g., Asset Management, Housing Management, Compliance), including compliance certification and Health & Safety files Upload new property and scheme information onto housing management systems, ensuring data accuracy Assist with financial administration (raising purchase orders, processing invoices, updating budget trackers) Help maintain the Development Procedure Manual Provide administrative assistance to the Senior Development Team Requirements Familiarity with development systems (e.g., Sequel), spreadsheets, and project reporting tools Knowledge of property development and construction processes and a good understanding of the statutory and regulatory procedures and performance requirements Confident using IT systems (e.g. Microsoft Packages) and development systems Able to analyse data and present complex information with insight clearly and confidently Have a strategic mindset, as you need to be able to see the big picture and understand how each individual task contributes to the Incommunities overall goals Commutable distance of BD17 and able to be in the office 3 days per week Right to work in the UK, visa sponsorship isn't available A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Starting salary of £32,507 which increases with service up-to £36,229 per year (Pay Award due April) Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

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