Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
Feb 05, 2026
Full time
Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
We've partnered with a leading MGA to appoint a Head of Pricing into a highly influential, fully remote role. This is a senior opportunity to shape pricing strategy from the ground up within a fast-growing, entrepreneurial environment. What you'll be doing Own and lead pricing strategy across multiple products, driving profitability and sustainable growth Build and enhance pricing models, using data, analytics and commercial insight to influence underwriting decisions Act as the key pricing voice with senior leadership, capacity providers and underwriting teams This role suits a commercially minded pricing leader who enjoys autonomy, impact and building best-in-class pricing capability-without the commute. For more information please apply.
Feb 03, 2026
Full time
We've partnered with a leading MGA to appoint a Head of Pricing into a highly influential, fully remote role. This is a senior opportunity to shape pricing strategy from the ground up within a fast-growing, entrepreneurial environment. What you'll be doing Own and lead pricing strategy across multiple products, driving profitability and sustainable growth Build and enhance pricing models, using data, analytics and commercial insight to influence underwriting decisions Act as the key pricing voice with senior leadership, capacity providers and underwriting teams This role suits a commercially minded pricing leader who enjoys autonomy, impact and building best-in-class pricing capability-without the commute. For more information please apply.
A leading financial services organization is seeking a Group Head of Product & Underwriting to drive product strategy and support growth across international markets. The ideal candidate will have extensive life insurance expertise and strong leadership skills. This role is pivotal during a period of expansion and requires the ability to thrive in fast-paced environments. The position offers significant influence at a group level and the opportunity to make a meaningful impact across multiple markets.
Feb 02, 2026
Full time
A leading financial services organization is seeking a Group Head of Product & Underwriting to drive product strategy and support growth across international markets. The ideal candidate will have extensive life insurance expertise and strong leadership skills. This role is pivotal during a period of expansion and requires the ability to thrive in fast-paced environments. The position offers significant influence at a group level and the opportunity to make a meaningful impact across multiple markets.
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
Feb 02, 2026
Full time
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Feb 02, 2026
Full time
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
About us Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: The Senior Credit Partner will play a key role in assessing and underwriting loan applications for our full range of property finance solutions, with a particular focus on portfolio Buy-to-let, Bridging and Commercial Mortgage finance. Key areas of responsibility: Conducting thorough financial analysis, risk assessment, and due diligence to make informed credit decisions. Using your personal delegated lending authority to underwrite larger, more complex lending transactions, further advances and account reviews in line with GB Bank Lending Policy, Treating Customers Fairly (TCF) and responsible lending principles. Preparing cases that fall outside your personal lending authority and presenting to appropriate authority holders and Committees where required. Collaborating with Business Development Managers (BDMs) and Relationship Managers (RMs) to undertake early-stage assessments of new lending cases, to provide timely indicative terms responses to borrowers and commercial finance brokers. Identifying and reporting cases that show signs of deteriorating credit quality, in line with GB Bank Business Support Policy. Acting as Deputy for the Head of Credit Underwriting during periods of absence e.g. holidays. Providing guidance and support to junior members of the team, sharing knowledge and best practices to enhance team performance. Being an expert in the Bank's lending policy and a "go-to" referral point for BDM, RM and other Credit team colleagues. Proactively supporting post-underwriting case progression (e.g. oversight of property due-diligence and documentation), as well as supporting post-completion processing and case management (further drawdowns and account reviews). Staying abreast of market trends, regulatory changes, and industry developments to inform decision-making and to identify potential improvements to underwriting systems, policies and procedures. Acting as a subject matter expert, working with colleagues from across the business, on project teams to develop, test and implement improvements to systems and processes. A bit about you - You are/have: Extensive experience in credit underwriting within the banking or financial services sector covering a variety of sectors, including Real Estate. Strong analytical skills, understanding of credit risk principles, financial analysis techniques and lending regulations. Proven track record of making sound credit decisions using a significant mandate and managing credit risk in a commercial lending environment. Exceptional communication, interpersonal and stakeholder management skills. Able to work independently and as part of a team, prioritising tasks to meet deadlines in a fast-paced environment. Experience in deputising for senior colleagues and managing more junior colleagues. Driven, with a strong desire to exceed expectations. Confident - able to be pragmatic and exercise good judgement. Excited by the opportunity to work in a rapidly growing start-up bank with a strong purpose. Strong organisational skills with the ability to structure workloads efficiently, adapt to shifting priorities, and maintain productivity under pressure. What we can offer you: 8% company pension contribution and 3% individual contribution (which you can opt to increase) 25 days holiday every year plus bank holidays on top Private medical cover with BUPA - includes no excess + you can add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: London-based (4+ days in the office) Salary: Competitive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Feb 02, 2026
Full time
About us Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: The Senior Credit Partner will play a key role in assessing and underwriting loan applications for our full range of property finance solutions, with a particular focus on portfolio Buy-to-let, Bridging and Commercial Mortgage finance. Key areas of responsibility: Conducting thorough financial analysis, risk assessment, and due diligence to make informed credit decisions. Using your personal delegated lending authority to underwrite larger, more complex lending transactions, further advances and account reviews in line with GB Bank Lending Policy, Treating Customers Fairly (TCF) and responsible lending principles. Preparing cases that fall outside your personal lending authority and presenting to appropriate authority holders and Committees where required. Collaborating with Business Development Managers (BDMs) and Relationship Managers (RMs) to undertake early-stage assessments of new lending cases, to provide timely indicative terms responses to borrowers and commercial finance brokers. Identifying and reporting cases that show signs of deteriorating credit quality, in line with GB Bank Business Support Policy. Acting as Deputy for the Head of Credit Underwriting during periods of absence e.g. holidays. Providing guidance and support to junior members of the team, sharing knowledge and best practices to enhance team performance. Being an expert in the Bank's lending policy and a "go-to" referral point for BDM, RM and other Credit team colleagues. Proactively supporting post-underwriting case progression (e.g. oversight of property due-diligence and documentation), as well as supporting post-completion processing and case management (further drawdowns and account reviews). Staying abreast of market trends, regulatory changes, and industry developments to inform decision-making and to identify potential improvements to underwriting systems, policies and procedures. Acting as a subject matter expert, working with colleagues from across the business, on project teams to develop, test and implement improvements to systems and processes. A bit about you - You are/have: Extensive experience in credit underwriting within the banking or financial services sector covering a variety of sectors, including Real Estate. Strong analytical skills, understanding of credit risk principles, financial analysis techniques and lending regulations. Proven track record of making sound credit decisions using a significant mandate and managing credit risk in a commercial lending environment. Exceptional communication, interpersonal and stakeholder management skills. Able to work independently and as part of a team, prioritising tasks to meet deadlines in a fast-paced environment. Experience in deputising for senior colleagues and managing more junior colleagues. Driven, with a strong desire to exceed expectations. Confident - able to be pragmatic and exercise good judgement. Excited by the opportunity to work in a rapidly growing start-up bank with a strong purpose. Strong organisational skills with the ability to structure workloads efficiently, adapt to shifting priorities, and maintain productivity under pressure. What we can offer you: 8% company pension contribution and 3% individual contribution (which you can opt to increase) 25 days holiday every year plus bank holidays on top Private medical cover with BUPA - includes no excess + you can add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: London-based (4+ days in the office) Salary: Competitive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
The Company Our client is a fast-growing financial services organisation operating across multiple international markets, however most recently launched in Australia and New Zealand. The business specialises in the design and delivery of direct-to-consumer life insurance, supported by strong capabilities across product, underwriting, data and technology. The business is relentlessly focused on customer outcomes and continues to expand its geographic footprint while investing in scalable, data-led product and underwriting models to support long-term growth. The Opportunity A newly created senior leadership role has been established for a Group Head of Product & Underwriting to support the next phase of growth across the business. This role will play a key part in shaping product strategy, strengthening underwriting capability and enabling expansion into new markets. This high-impact position suited to a commercially minded leader who enjoys operating in fast-paced environments and influencing outcomes at an international level. Location wise, this role would ideally be situated in Sydney however other global regions would be considered. The Role Reporting into the chief customer officer, this role leads product and underwriting capability across regions, ensuring scalable, commercially sound and customer-focused outcomes. Key responsibilities include: Leading global product strategy and overseeing product development across markets Owning and evolving automated underwriting frameworks to improve efficiency, accuracy and customer experience Managing and strengthening insurer and reinsurer partnerships, including negotiation and governance Supporting new market launches by ensuring product and underwriting readiness Monitoring product and underwriting performance, identifying opportunities for optimisation Leading and developing a distributed product team and acting as a senior escalation point About You You are a senior product and underwriting leader with strong life insurance expertise and the ability to operate across complex, multi-market environments. You balance strategic thinking with a willingness to be close to the detail and take ownership of outcomes. You will bring: Deep understanding of life insurance products, underwriting principles and distribution models Experience working with automated underwriting solutions and data-enabled decisioning Strong commercial acumen and confidence managing insurer and reinsurer relationships A pragmatic, hands on leadership style with excellent stakeholder engagement skills The ability to thrive in fast paced environments and manage competing priorities Why Apply? Step into a newly created role with genuine influence at a group level Play a pivotal role during a period of growth and geographic expansion Work alongside experienced leaders across product, data, technology and analytics Be part of an organisation that values pace, accountability and innovation Opportunity to make a lasting impact across multiple international markets If you're excited by this opportunity, please click APPLY to submit your application. For a confidential discussion, please reach out to Agnes at . Whether you are a sports fanatic, shark diver, or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
Feb 02, 2026
Full time
The Company Our client is a fast-growing financial services organisation operating across multiple international markets, however most recently launched in Australia and New Zealand. The business specialises in the design and delivery of direct-to-consumer life insurance, supported by strong capabilities across product, underwriting, data and technology. The business is relentlessly focused on customer outcomes and continues to expand its geographic footprint while investing in scalable, data-led product and underwriting models to support long-term growth. The Opportunity A newly created senior leadership role has been established for a Group Head of Product & Underwriting to support the next phase of growth across the business. This role will play a key part in shaping product strategy, strengthening underwriting capability and enabling expansion into new markets. This high-impact position suited to a commercially minded leader who enjoys operating in fast-paced environments and influencing outcomes at an international level. Location wise, this role would ideally be situated in Sydney however other global regions would be considered. The Role Reporting into the chief customer officer, this role leads product and underwriting capability across regions, ensuring scalable, commercially sound and customer-focused outcomes. Key responsibilities include: Leading global product strategy and overseeing product development across markets Owning and evolving automated underwriting frameworks to improve efficiency, accuracy and customer experience Managing and strengthening insurer and reinsurer partnerships, including negotiation and governance Supporting new market launches by ensuring product and underwriting readiness Monitoring product and underwriting performance, identifying opportunities for optimisation Leading and developing a distributed product team and acting as a senior escalation point About You You are a senior product and underwriting leader with strong life insurance expertise and the ability to operate across complex, multi-market environments. You balance strategic thinking with a willingness to be close to the detail and take ownership of outcomes. You will bring: Deep understanding of life insurance products, underwriting principles and distribution models Experience working with automated underwriting solutions and data-enabled decisioning Strong commercial acumen and confidence managing insurer and reinsurer relationships A pragmatic, hands on leadership style with excellent stakeholder engagement skills The ability to thrive in fast paced environments and manage competing priorities Why Apply? Step into a newly created role with genuine influence at a group level Play a pivotal role during a period of growth and geographic expansion Work alongside experienced leaders across product, data, technology and analytics Be part of an organisation that values pace, accountability and innovation Opportunity to make a lasting impact across multiple international markets If you're excited by this opportunity, please click APPLY to submit your application. For a confidential discussion, please reach out to Agnes at . Whether you are a sports fanatic, shark diver, or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
I'm supporting a fast-growing UK general insurer in the appointment of a Head of Risk & Compliance to play a critical role in shaping and strengthening its second-line function during an exciting phase of growth. The business has a long-standing heritage in legal expenses and commercial liability insurance, working closely with SME clients, and has expanded its offering to the wider market in recent years through Coverholder partnerships. With ambitious plans to grow both GWP and product capability, this is a pivotal hire for the organisation. This role offers genuine visibility and influence, providing independent oversight, constructive challenge, and clear assurance to the Board and senior leadership, while enabling sustainable and profitable growth. The Role As Head of Risk & Compliance, you will lead the enterprise risk management and compliance frameworks, ensuring the business operates within risk appetite and meets all PRA and FCA requirements. Operating as a true second-line function, you will balance regulatory rigour with commercial pragmatism and act as a trusted advisor to senior stakeholders. You will have responsibility across risk, compliance, governance and regulatory engagement, with a remit spanning underwriting, finance, claims, operations, IT, outsourcing and reinsurance. Enterprise Risk Management Own and maintain the enterprise risk management framework and risk appetite, including KRIs and tolerances Lead risk identification, assessment and reporting across the business Produce clear, high-quality risk reporting for the Executive, Board and Committees, including emerging risks Oversee the ORSA process, coordinating inputs and ensuring robust challenge and regulatory-compliant outputs Provide independent challenge to underwriting strategy, new products, reinsurance and material change initiatives Support stress and scenario testing and capital risk assessment alongside Finance and Actuarial teams Compliance & Regulatory Affairs Design and oversee a proportionate compliance monitoring programme Act as the primary point of contact for the PRA and FCA, including submissions, notifications and supervisory engagement Advise on regulatory change and support implementation across the business Oversee policies, procedures, breaches, incidents and remediation activity Provide oversight of Consumer Duty, including outcomes testing and Board reporting Governance & Assurance Deliver concise, decision-focused reporting to the Board and Committees Support reviews of governance effectiveness and the control environment Coordinate with Internal Audit and oversee responses to findings Support regulatory attestations and senior management sign-off Leadership & Culture Lead and develop the Risk & Compliance function, ensuring appropriate capability and resourcing Promote a strong risk culture and accountability across the business Act as an independent, credible and pragmatic advisor to senior leaders YOU? Significant senior experience in risk and/or compliance within UK general insurance Strong working knowledge of PRA and FCA regulation, Solvency and governance requirements Proven experience engaging with Boards, Committees and regulators Ability to balance commercial objectives with regulatory expectations Strong analytical and problem-solving capability Clear, confident communicator able to influence at senior level Able to translate complex regulatory and risk concepts into practical business advice Highly organised, with the ability to manage multiple priorities Pragmatic, solutions-focused and commercially aware Qualifications Professional risk or insurance qualifications (e.g. IRM, CII) are advantageous Degree in a relevant discipline preferred 51012CC INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 31, 2026
Full time
I'm supporting a fast-growing UK general insurer in the appointment of a Head of Risk & Compliance to play a critical role in shaping and strengthening its second-line function during an exciting phase of growth. The business has a long-standing heritage in legal expenses and commercial liability insurance, working closely with SME clients, and has expanded its offering to the wider market in recent years through Coverholder partnerships. With ambitious plans to grow both GWP and product capability, this is a pivotal hire for the organisation. This role offers genuine visibility and influence, providing independent oversight, constructive challenge, and clear assurance to the Board and senior leadership, while enabling sustainable and profitable growth. The Role As Head of Risk & Compliance, you will lead the enterprise risk management and compliance frameworks, ensuring the business operates within risk appetite and meets all PRA and FCA requirements. Operating as a true second-line function, you will balance regulatory rigour with commercial pragmatism and act as a trusted advisor to senior stakeholders. You will have responsibility across risk, compliance, governance and regulatory engagement, with a remit spanning underwriting, finance, claims, operations, IT, outsourcing and reinsurance. Enterprise Risk Management Own and maintain the enterprise risk management framework and risk appetite, including KRIs and tolerances Lead risk identification, assessment and reporting across the business Produce clear, high-quality risk reporting for the Executive, Board and Committees, including emerging risks Oversee the ORSA process, coordinating inputs and ensuring robust challenge and regulatory-compliant outputs Provide independent challenge to underwriting strategy, new products, reinsurance and material change initiatives Support stress and scenario testing and capital risk assessment alongside Finance and Actuarial teams Compliance & Regulatory Affairs Design and oversee a proportionate compliance monitoring programme Act as the primary point of contact for the PRA and FCA, including submissions, notifications and supervisory engagement Advise on regulatory change and support implementation across the business Oversee policies, procedures, breaches, incidents and remediation activity Provide oversight of Consumer Duty, including outcomes testing and Board reporting Governance & Assurance Deliver concise, decision-focused reporting to the Board and Committees Support reviews of governance effectiveness and the control environment Coordinate with Internal Audit and oversee responses to findings Support regulatory attestations and senior management sign-off Leadership & Culture Lead and develop the Risk & Compliance function, ensuring appropriate capability and resourcing Promote a strong risk culture and accountability across the business Act as an independent, credible and pragmatic advisor to senior leaders YOU? Significant senior experience in risk and/or compliance within UK general insurance Strong working knowledge of PRA and FCA regulation, Solvency and governance requirements Proven experience engaging with Boards, Committees and regulators Ability to balance commercial objectives with regulatory expectations Strong analytical and problem-solving capability Clear, confident communicator able to influence at senior level Able to translate complex regulatory and risk concepts into practical business advice Highly organised, with the ability to manage multiple priorities Pragmatic, solutions-focused and commercially aware Qualifications Professional risk or insurance qualifications (e.g. IRM, CII) are advantageous Degree in a relevant discipline preferred 51012CC INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Credit Underwriter Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent Full-Time Start Date: ASAP Overview We are working with a growing and entrepreneurial financial services business based on Finchley Road, London, who are looking to appoint a Senior Credit Underwriter to join their expanding Credit team.This is a key role within the business, offering exposure across unsecured and secured SME lending, with additional involvement in asset finance and property development products. You will play an active role in shaping credit philosophy, supporting operational efficiency, and mentoring junior team members.Reporting directly to the Head of Credit, successful candidates will be granted a credit sign-off mandate and will contribute to streamlining end-to-end credit decisioning. Key Responsibilities Assess and analyse SME loan applications for serviceability and affordability in line with credit policy Conduct second-line reviews as part of a four-eyes underwriting process Provide accurate reporting and analysis on non-performing loans, feeding back to senior management Actively participate in monthly Credit Committee meetings, clearly articulating credit decisions and risk appetite Contribute to continuous process improvement, including the adoption of advanced technology solutions Support day-to-day underwriting operations to ensure service level agreements (SLAs) are met Assist with the development, guidance, and mentoring of junior underwriters The Ideal Candidate Minimum of 4 years' SME lending experience Previous credit sign-off mandate essential Self-motivated, resilient, and able to work under pressure Strong written and verbal communication skills Excellent analytical ability with the confidence to present findings to stakeholders at all levels Commercially minded with a growth mindset Comfortable operating in a fast-paced, evolving business environment Benefits Permanent, full-time position 25 days annual leave Office-based role on Finchley Road, NW London Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Opportunity to influence credit strategy within a growing business Collaborative and entrepreneurial working environment
Jan 31, 2026
Full time
Senior Credit Underwriter Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent Full-Time Start Date: ASAP Overview We are working with a growing and entrepreneurial financial services business based on Finchley Road, London, who are looking to appoint a Senior Credit Underwriter to join their expanding Credit team.This is a key role within the business, offering exposure across unsecured and secured SME lending, with additional involvement in asset finance and property development products. You will play an active role in shaping credit philosophy, supporting operational efficiency, and mentoring junior team members.Reporting directly to the Head of Credit, successful candidates will be granted a credit sign-off mandate and will contribute to streamlining end-to-end credit decisioning. Key Responsibilities Assess and analyse SME loan applications for serviceability and affordability in line with credit policy Conduct second-line reviews as part of a four-eyes underwriting process Provide accurate reporting and analysis on non-performing loans, feeding back to senior management Actively participate in monthly Credit Committee meetings, clearly articulating credit decisions and risk appetite Contribute to continuous process improvement, including the adoption of advanced technology solutions Support day-to-day underwriting operations to ensure service level agreements (SLAs) are met Assist with the development, guidance, and mentoring of junior underwriters The Ideal Candidate Minimum of 4 years' SME lending experience Previous credit sign-off mandate essential Self-motivated, resilient, and able to work under pressure Strong written and verbal communication skills Excellent analytical ability with the confidence to present findings to stakeholders at all levels Commercially minded with a growth mindset Comfortable operating in a fast-paced, evolving business environment Benefits Permanent, full-time position 25 days annual leave Office-based role on Finchley Road, NW London Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Opportunity to influence credit strategy within a growing business Collaborative and entrepreneurial working environment
Applications Lead - Insurance Systems (Eclipse) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms. This role sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties. The Opportunity You will be responsible for the day-to-day operational health of business-critical underwriting and claims applications, with Eclipse (Sequel) at the centre of the estate. The role combines technical application ownership with vendor and service management, requiring confidence in incident investigation, release coordination, and system stability rather than purely process-driven ITSM. You will work closely with internal stakeholders, delivery leads, and offshore vendors to ensure incidents are resolved accurately, releases are controlled, and environments remain stable and secure. Key Responsibilities Own operational support for Eclipse (Sequel) insurance applications across underwriting and claims. Act as the technical escalation point for complex incidents, investigating issues at application, database, and integration level before engaging vendors. Use SQL to interrogate data, validate incidents, confirm fixes, and support root cause analysis. Coordinate incident, problem, and change activities across internal teams and third-party suppliers, ensuring accountability through to resolution. Oversee application releases and fixes, working with vendors and delivery teams via Azure DevOps or similar tooling. Validate vendor outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For Proven experience supporting Eclipse (Sequel) within a London Market, specialty insurance, or reinsurance environment. Strong understanding of policy and claims systems and how they operate at system level. Practical experience using SQL to support application troubleshooting and data validation. Experience working with offshore or third-party vendors in an application support or service ownership capacity. Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will Set You Apart Deep familiarity with Eclipse configuration, data structures, batch processes, or integrations. Experience supporting business-critical insurance platforms where system stability is paramount. A track record of improving service quality by combining technical understanding with effective vendor management. Ability to balance reactive incident ownership with proactive service and stability improvements. Why Join This is an opportunity to lead core insurance systems within a modern, product-aligned technology environment. You'll play a central role in keeping critical platforms running smoothly while working closely with delivery teams and vendors to continuously improve how applications support the business. We are still considering candidates prior to the new year so apply now following the link.
Jan 30, 2026
Full time
Applications Lead - Insurance Systems (Eclipse) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms. This role sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties. The Opportunity You will be responsible for the day-to-day operational health of business-critical underwriting and claims applications, with Eclipse (Sequel) at the centre of the estate. The role combines technical application ownership with vendor and service management, requiring confidence in incident investigation, release coordination, and system stability rather than purely process-driven ITSM. You will work closely with internal stakeholders, delivery leads, and offshore vendors to ensure incidents are resolved accurately, releases are controlled, and environments remain stable and secure. Key Responsibilities Own operational support for Eclipse (Sequel) insurance applications across underwriting and claims. Act as the technical escalation point for complex incidents, investigating issues at application, database, and integration level before engaging vendors. Use SQL to interrogate data, validate incidents, confirm fixes, and support root cause analysis. Coordinate incident, problem, and change activities across internal teams and third-party suppliers, ensuring accountability through to resolution. Oversee application releases and fixes, working with vendors and delivery teams via Azure DevOps or similar tooling. Validate vendor outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For Proven experience supporting Eclipse (Sequel) within a London Market, specialty insurance, or reinsurance environment. Strong understanding of policy and claims systems and how they operate at system level. Practical experience using SQL to support application troubleshooting and data validation. Experience working with offshore or third-party vendors in an application support or service ownership capacity. Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will Set You Apart Deep familiarity with Eclipse configuration, data structures, batch processes, or integrations. Experience supporting business-critical insurance platforms where system stability is paramount. A track record of improving service quality by combining technical understanding with effective vendor management. Ability to balance reactive incident ownership with proactive service and stability improvements. Why Join This is an opportunity to lead core insurance systems within a modern, product-aligned technology environment. You'll play a central role in keeping critical platforms running smoothly while working closely with delivery teams and vendors to continuously improve how applications support the business. We are still considering candidates prior to the new year so apply now following the link.
Schemes Underwriter Locations: Manchester, London or Colchester Hybrid working Ready to work on genuinely bespoke insurance solutions - not just process renewals?Join amarket-leading Schemes team and help shape specialist insurance propositions for niche customer groups across the UK. The Schemes team sits at the heart of the UK Retail Insurance business, partnering closely with brokers to design, build and grow tailored insurance solutions. From concept to launch (and beyond), this is full lifecycle and the future is looking exciting. The Role As a PI Schemes Underwriter, you'll play a key role in driving profitable growth across an existing schemes portfolio, while helping to develop new and exciting opportunities alongside key broker partners. You'll collaborate with underwriting, operations, sales and senior leadership, taking real ownership of underwriting decisions and strategy within the Professions sub-sector. This is a role for someone who enjoys thinking commercially, challenging convention and making confident decisions that shape portfolios - not just policies. What You'll Be Doing Delivering standout service to broker partners, handling referrals and supporting new scheme launches Driving profitable growth across existing and future schemes, alongside the Sector Lead Shaping underwriting strategy and portfolio performance to meet long-term growth ambitions Staying ahead of emerging risks and exposures within Professions Supporting the development of new products and propositions Taking underwriting and relationship ownership for key strategic broker partners What We're Looking For At least Two years experiencewithin the Commercial Insurance environment. Ideally knowledge and experience of the world of Professional Risks (although would consider an experienced P&C Underwriting with some PI knowledge). Commercial mindset with the ability to influence and negotiate effectively Comfortable analysing portfolios and executing underwriting strategy Collaborative, proactive and open to innovation and educated risk-taking Would consider a PI Broker looking to make the move into Underwriting What You'll Get in Return Salary up to £65,000 Annual bonus & profit share Hybrid working (2 days in the office, 3 from home) Company pension Private medical insurance
Jan 30, 2026
Full time
Schemes Underwriter Locations: Manchester, London or Colchester Hybrid working Ready to work on genuinely bespoke insurance solutions - not just process renewals?Join amarket-leading Schemes team and help shape specialist insurance propositions for niche customer groups across the UK. The Schemes team sits at the heart of the UK Retail Insurance business, partnering closely with brokers to design, build and grow tailored insurance solutions. From concept to launch (and beyond), this is full lifecycle and the future is looking exciting. The Role As a PI Schemes Underwriter, you'll play a key role in driving profitable growth across an existing schemes portfolio, while helping to develop new and exciting opportunities alongside key broker partners. You'll collaborate with underwriting, operations, sales and senior leadership, taking real ownership of underwriting decisions and strategy within the Professions sub-sector. This is a role for someone who enjoys thinking commercially, challenging convention and making confident decisions that shape portfolios - not just policies. What You'll Be Doing Delivering standout service to broker partners, handling referrals and supporting new scheme launches Driving profitable growth across existing and future schemes, alongside the Sector Lead Shaping underwriting strategy and portfolio performance to meet long-term growth ambitions Staying ahead of emerging risks and exposures within Professions Supporting the development of new products and propositions Taking underwriting and relationship ownership for key strategic broker partners What We're Looking For At least Two years experiencewithin the Commercial Insurance environment. Ideally knowledge and experience of the world of Professional Risks (although would consider an experienced P&C Underwriting with some PI knowledge). Commercial mindset with the ability to influence and negotiate effectively Comfortable analysing portfolios and executing underwriting strategy Collaborative, proactive and open to innovation and educated risk-taking Would consider a PI Broker looking to make the move into Underwriting What You'll Get in Return Salary up to £65,000 Annual bonus & profit share Hybrid working (2 days in the office, 3 from home) Company pension Private medical insurance
Company Description Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We would love to welcome you to our York office, whether you're at the start of your career or looking for your next challenge. Full training for any role will be provided, and we can offer full study support for either CICM or AAT.Whilst experience in a credit or risk management role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career. What would your day to day look like? New application processing involving the gathering of key information to ensure we are making sound, well informed, judgemental decisions. Drive and determination to ensure delivery of all agreed individual KPI's: Ensure individual delivery of agreed service standards for the Vetting operations - Percentage of final stated decisions within 1-2 days - Decisions per day. Number of pended applications (within Credit control). Identify opportunities to innovate (systems and processes) to improve risk mitigation, approval rate or productivity. Developing and maintaining good relationships with key stakeholders across the business. Departmental and Business integration Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge. Participate in meetings and projects with wider credit team to continually improve department performance. Use exposure to different areas of credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result. Individual Management Manage individual performance to achieve credit underwriting standards. Manage credit underwriting to ensure Dept SLAs are maintained. Keep accurate and complete records of all cases underwritten within systems. Escalation of accounts and issues as required. Manage the Account Managers expectations to minimize escalated calls. Assist the overall Credit Dept in managing bad debt charge by ensuring detailed underwriting and risk is completed. Qualifications Positive attitude and ability to work well as part of a team. Ability to communicate at all levels and engage with stakeholders across the business. Prioritise and manage own workloads. Good eye for detail. Flexible approach and attitude. Experience in a similar role is desirable, but not essential. Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Oct 29, 2025
Full time
Company Description Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We would love to welcome you to our York office, whether you're at the start of your career or looking for your next challenge. Full training for any role will be provided, and we can offer full study support for either CICM or AAT.Whilst experience in a credit or risk management role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career. What would your day to day look like? New application processing involving the gathering of key information to ensure we are making sound, well informed, judgemental decisions. Drive and determination to ensure delivery of all agreed individual KPI's: Ensure individual delivery of agreed service standards for the Vetting operations - Percentage of final stated decisions within 1-2 days - Decisions per day. Number of pended applications (within Credit control). Identify opportunities to innovate (systems and processes) to improve risk mitigation, approval rate or productivity. Developing and maintaining good relationships with key stakeholders across the business. Departmental and Business integration Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge. Participate in meetings and projects with wider credit team to continually improve department performance. Use exposure to different areas of credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result. Individual Management Manage individual performance to achieve credit underwriting standards. Manage credit underwriting to ensure Dept SLAs are maintained. Keep accurate and complete records of all cases underwritten within systems. Escalation of accounts and issues as required. Manage the Account Managers expectations to minimize escalated calls. Assist the overall Credit Dept in managing bad debt charge by ensuring detailed underwriting and risk is completed. Qualifications Positive attitude and ability to work well as part of a team. Ability to communicate at all levels and engage with stakeholders across the business. Prioritise and manage own workloads. Good eye for detail. Flexible approach and attitude. Experience in a similar role is desirable, but not essential. Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
