Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Apr 03, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 03, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 03, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 03, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 03, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 03, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 03, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 02, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Location : Haringey Salary : Unqualified : £29,385 - £30,671 per annum Qualified: £30,671 - £33,438 per annum (Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales) Hours : 37.5 hours per week Contract: Fixed Term Contract (Until 31st March 2027) Closing Date: Wednesday 22nd April 2026 Closing Time: 00:00am Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Family Support Worker at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 19 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across three refuges in the borough of Haringey, in a dynamic and fast-paced environment. About the Role The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women s Aid. The staff member will lead on the development of a child and family-centered approach to work in the refuge. In so doing, they will: Develop and deliver a range of trauma-informed services to children and young people (0-16 years) and their mothers within the refuge and when they are resettled into the community Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external) Ensure ongoing development of age-appropriate children activities Promote Integrated Working through internal and external mechanisms in partnership with colleagues and community partnerships Coordinate the delivery of activities through session staff, volunteers, and student placements About You The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people. You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Apr 02, 2026
Full time
Location : Haringey Salary : Unqualified : £29,385 - £30,671 per annum Qualified: £30,671 - £33,438 per annum (Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales) Hours : 37.5 hours per week Contract: Fixed Term Contract (Until 31st March 2027) Closing Date: Wednesday 22nd April 2026 Closing Time: 00:00am Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Family Support Worker at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 19 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across three refuges in the borough of Haringey, in a dynamic and fast-paced environment. About the Role The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women s Aid. The staff member will lead on the development of a child and family-centered approach to work in the refuge. In so doing, they will: Develop and deliver a range of trauma-informed services to children and young people (0-16 years) and their mothers within the refuge and when they are resettled into the community Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external) Ensure ongoing development of age-appropriate children activities Promote Integrated Working through internal and external mechanisms in partnership with colleagues and community partnerships Coordinate the delivery of activities through session staff, volunteers, and student placements About You The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people. You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Are you a visionary leader who thrives on complexity and excels at building powerful partnerships? We are looking for a strategic pioneer to join us on a three-year fixed-term mission as our Head of Programme Delivery for our new initiative - Tech Rescue. This role offers a chance to lead a high-profile national programme that will serve as a key plank of our new strategy. Funded by the National Lottery Climate Action Fund, this Good Things Foundation initiative will be a key plank of our new 3 year strategy, combining community action with systemic change. Why this role matters As the Head of Programme Delivery, you will bridge the gap between digital inclusion and sustainability. You'll be at the heart of a movement that turns e-waste into opportunity, ensuring that environmental action directly fuels social equity. What you'll bring to the team: Strategic Influence: You'll use your networking skills to build sustainable, collaborative ecosystems across the UK, uniting regions in the fight against e-waste. Operational Excellence: You'll lead a large, dynamic matrix team and manage three key external partners, ensuring every moving part of this ambitious machine runs smoothly. Movement Building: From orchestrating a national campaign to fostering local grassroots action, you will be the driving force behind a greener, fairer digital future. If you are ready to spearhead a national movement that brings together environmental action and social justice, we want to hear from you. Role description You will provide clear and directional leadership to a team of c. 15 matrix staff who will be working together to deliver the Tech Rescue programme. You will work collaboratively with community based organisations to co-design the programme, ensuring lived experience of exclusion and community expertise are designed into every aspect of how the programme is delivered. You will bring together a vision for a national campaign that is rooted in real life and real experience, motivating people to take action, whether that's individuals with spare devices in the cupboard, passionate champions who want to volunteer, organisations with end-of-life equipment, or policy makers who can influence regional and national change. You will establish and lead 12 cross sector regional networks, engaging with influential stakeholders who can make change happen at a local and regional level in order to build sustainable long term circular device reuse ecosystems. You will create a strong governance framework for the programme by establishing and leading a Steering Group which includes people with lived experience of digital exclusion, ensuring the project team remains accountable to digitally excluded individuals and community based organisations. You will foster a culture of continuous learning within the project team. Working collaboratively with research experts, you will ensure there is an established way of working to regularly review data and insights and use them to steer and adapt the programme as needed, whilst remaining focused on outcomes for people experiencing exclusion. Important details: Location: Sheffield (hybrid working is available). Our team is predominantly Sheffield based and you must be able to travel easily and regularly to Sheffield. We have a touch-down office in Sheffield City Centre and meeting regularly in Sheffield as a whole team is key to our culture. We operate hybrid working where all staff can work from home regularly, if they choose. Salary: £40,000 (pro rata salary for a 4 day week, based on £50,000 Full Time Equivalent), plus benefits. Contract: 4 days a week, 3 year Fixed Term contract: June 2026- May 2029. Closing date: 11.55pm Sunday 5th April. Please note, we are not currently in a position to offer remote working from abroad or provide sponsorship at this time. We will only be able to consider applications from candidates based in the UK who already have the right to work full time hours. Good Things Foundation is a registered charity in England and Wales (). How to apply We hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation with the Recruiting Manager - Sital Mistry-Lee - Associate Director of Digital Inclusion Delivery at Good Things Foundation, please contact to arrange a slot. To apply, please submit to the above email address by 11.55pm on Sunday 5th April : Your CV (no more than three sides). A supporting statement (no more than two sides) that sets out: Tell us why you want to be our Head of Programme Delivery? How will your previous skills and experience directly contribute to the delivery of this programme? Explain why social inclusion and circular economy is important to you and how this will enable you to lead a team with passion, authenticity and integrity. How have you motivated and managed matrix teams? We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application. Should you require any information relating to this job application in a different format, please don't hesitate to get in touch with our recruitment team on the email address above.
Apr 02, 2026
Full time
Are you a visionary leader who thrives on complexity and excels at building powerful partnerships? We are looking for a strategic pioneer to join us on a three-year fixed-term mission as our Head of Programme Delivery for our new initiative - Tech Rescue. This role offers a chance to lead a high-profile national programme that will serve as a key plank of our new strategy. Funded by the National Lottery Climate Action Fund, this Good Things Foundation initiative will be a key plank of our new 3 year strategy, combining community action with systemic change. Why this role matters As the Head of Programme Delivery, you will bridge the gap between digital inclusion and sustainability. You'll be at the heart of a movement that turns e-waste into opportunity, ensuring that environmental action directly fuels social equity. What you'll bring to the team: Strategic Influence: You'll use your networking skills to build sustainable, collaborative ecosystems across the UK, uniting regions in the fight against e-waste. Operational Excellence: You'll lead a large, dynamic matrix team and manage three key external partners, ensuring every moving part of this ambitious machine runs smoothly. Movement Building: From orchestrating a national campaign to fostering local grassroots action, you will be the driving force behind a greener, fairer digital future. If you are ready to spearhead a national movement that brings together environmental action and social justice, we want to hear from you. Role description You will provide clear and directional leadership to a team of c. 15 matrix staff who will be working together to deliver the Tech Rescue programme. You will work collaboratively with community based organisations to co-design the programme, ensuring lived experience of exclusion and community expertise are designed into every aspect of how the programme is delivered. You will bring together a vision for a national campaign that is rooted in real life and real experience, motivating people to take action, whether that's individuals with spare devices in the cupboard, passionate champions who want to volunteer, organisations with end-of-life equipment, or policy makers who can influence regional and national change. You will establish and lead 12 cross sector regional networks, engaging with influential stakeholders who can make change happen at a local and regional level in order to build sustainable long term circular device reuse ecosystems. You will create a strong governance framework for the programme by establishing and leading a Steering Group which includes people with lived experience of digital exclusion, ensuring the project team remains accountable to digitally excluded individuals and community based organisations. You will foster a culture of continuous learning within the project team. Working collaboratively with research experts, you will ensure there is an established way of working to regularly review data and insights and use them to steer and adapt the programme as needed, whilst remaining focused on outcomes for people experiencing exclusion. Important details: Location: Sheffield (hybrid working is available). Our team is predominantly Sheffield based and you must be able to travel easily and regularly to Sheffield. We have a touch-down office in Sheffield City Centre and meeting regularly in Sheffield as a whole team is key to our culture. We operate hybrid working where all staff can work from home regularly, if they choose. Salary: £40,000 (pro rata salary for a 4 day week, based on £50,000 Full Time Equivalent), plus benefits. Contract: 4 days a week, 3 year Fixed Term contract: June 2026- May 2029. Closing date: 11.55pm Sunday 5th April. Please note, we are not currently in a position to offer remote working from abroad or provide sponsorship at this time. We will only be able to consider applications from candidates based in the UK who already have the right to work full time hours. Good Things Foundation is a registered charity in England and Wales (). How to apply We hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation with the Recruiting Manager - Sital Mistry-Lee - Associate Director of Digital Inclusion Delivery at Good Things Foundation, please contact to arrange a slot. To apply, please submit to the above email address by 11.55pm on Sunday 5th April : Your CV (no more than three sides). A supporting statement (no more than two sides) that sets out: Tell us why you want to be our Head of Programme Delivery? How will your previous skills and experience directly contribute to the delivery of this programme? Explain why social inclusion and circular economy is important to you and how this will enable you to lead a team with passion, authenticity and integrity. How have you motivated and managed matrix teams? We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application. Should you require any information relating to this job application in a different format, please don't hesitate to get in touch with our recruitment team on the email address above.
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 02, 2026
Full time
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 13 April 2026
Apr 02, 2026
Full time
Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 13 April 2026
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Apr 02, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
The Youth Endowment Fund Change Lead, Youth Sector Reports to: Head of Change for Youth Sector Salary: £56,600 Location: Central London, Hybrid Contract: 2 years -fixed term contract Closing date: Thursday 23rd April 2026 at 12pm (noon) Interviews: Week commencing 4th May 2026 About the Youth Endowment Fund All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Key Responsibilities We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn t help young people your role is to make sure that doesn t happen. You ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve: Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS). Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work. Building strong, trusted relationships with senior leaders across the sector. Planning and tracking how we support more commissioners to adopt evidence-based approaches. Spotting what tools or resources are needed and helping develop them. Finding effective ways to share evidence, from events and workshops to online sessions and presentations. As a senior member of staff in the organisation, you also: Build a culture where it is natural to perform well and support colleagues brilliantly. Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed. About You You are this sort of person: You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector. You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand. You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard. You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you. You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view. You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. You don't want your days to pass without making a difference. You want to play a significant part in reducing violence. You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience. You are committed to equality, diversity and inclusion. You must have this sort of experience Changing frontline practice and systems: Youhave significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change. Commissioning, or supporting the commissioning of, youth sector services , preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence. You might have this sort of experience: Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector. Behaviour change research experience. Working with other funders and commissioners of youth services, such as housing investment leads. While it s not a criterion, we re especially interested to hear from applicants who have lived experience of youth violence. It s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. Hybrid Working Details The office is based in Central London, but you don t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. To Apply To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon). When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you. Interview process This will be a one stage process, with interviews taking place the week commencing 4th May 2026. PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. Benefits Include • £1,000 professional development budget annually • 28 days holiday plus Bank Holidays • Four half days for volunteering activities • Employee Assistance Programme 24hr phone line for free confidential support . click apply for full job details
Apr 02, 2026
Full time
The Youth Endowment Fund Change Lead, Youth Sector Reports to: Head of Change for Youth Sector Salary: £56,600 Location: Central London, Hybrid Contract: 2 years -fixed term contract Closing date: Thursday 23rd April 2026 at 12pm (noon) Interviews: Week commencing 4th May 2026 About the Youth Endowment Fund All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Key Responsibilities We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn t help young people your role is to make sure that doesn t happen. You ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve: Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS). Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work. Building strong, trusted relationships with senior leaders across the sector. Planning and tracking how we support more commissioners to adopt evidence-based approaches. Spotting what tools or resources are needed and helping develop them. Finding effective ways to share evidence, from events and workshops to online sessions and presentations. As a senior member of staff in the organisation, you also: Build a culture where it is natural to perform well and support colleagues brilliantly. Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed. About You You are this sort of person: You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector. You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand. You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard. You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you. You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view. You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. You don't want your days to pass without making a difference. You want to play a significant part in reducing violence. You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience. You are committed to equality, diversity and inclusion. You must have this sort of experience Changing frontline practice and systems: Youhave significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change. Commissioning, or supporting the commissioning of, youth sector services , preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence. You might have this sort of experience: Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector. Behaviour change research experience. Working with other funders and commissioners of youth services, such as housing investment leads. While it s not a criterion, we re especially interested to hear from applicants who have lived experience of youth violence. It s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. Hybrid Working Details The office is based in Central London, but you don t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. To Apply To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon). When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you. Interview process This will be a one stage process, with interviews taking place the week commencing 4th May 2026. PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. Benefits Include • £1,000 professional development budget annually • 28 days holiday plus Bank Holidays • Four half days for volunteering activities • Employee Assistance Programme 24hr phone line for free confidential support . click apply for full job details
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 02, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
We are proud to be working exclusivlety with Haven House Children's Hospice to recruit a Community and Events Fundraising Manager, the role with focus on supporting the delivery and development of the hospice s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The Charity: You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including: - Hybrid office/home based arrangement - 27 days' annual leave - Pension scheme (company matches contribution up to 7%) - Free onsite parking - Employee Assistance Programme - Eye care voucher scheme - Cycle to work scheme The Role: Develop and maintain relationships with community groups, schools, clubs, and local businesses. Identify opportunities to grow income through community partnerships and supporter led fundraising. Represent the hospice at community events, fundraising activities, and local meetings Provide excellent stewardship to community supporters, fundraisers, and volunteers. Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities. The Candidate: Experience in community fundraising or a relationship based income generation role Strong interpersonal and relationship-building skills Excellent communication skills, both written and verbal Confident in public speaking and able to present to an audience Full UK Driving license and access to a vehicle IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Community & Events Fundraising Manager
Apr 02, 2026
Full time
We are proud to be working exclusivlety with Haven House Children's Hospice to recruit a Community and Events Fundraising Manager, the role with focus on supporting the delivery and development of the hospice s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The Charity: You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including: - Hybrid office/home based arrangement - 27 days' annual leave - Pension scheme (company matches contribution up to 7%) - Free onsite parking - Employee Assistance Programme - Eye care voucher scheme - Cycle to work scheme The Role: Develop and maintain relationships with community groups, schools, clubs, and local businesses. Identify opportunities to grow income through community partnerships and supporter led fundraising. Represent the hospice at community events, fundraising activities, and local meetings Provide excellent stewardship to community supporters, fundraisers, and volunteers. Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities. The Candidate: Experience in community fundraising or a relationship based income generation role Strong interpersonal and relationship-building skills Excellent communication skills, both written and verbal Confident in public speaking and able to present to an audience Full UK Driving license and access to a vehicle IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Community & Events Fundraising Manager
Job Title: Technical Trainer Assessor Location: Warrington with Nationwide travel Salary: £39,024 Crica Per Annum, plus £5,500 car allowance. Hours: 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. Are you an experienced Trainer Assessor? Do you have a valid TAQA qualification or equivalent? If so, we have a great opportunity for you to join our Warrington training academy; who was recognised as the "Apprenticeship Employer of the year 2025" following the success of our pioneering Smart Meter Engineer apprenticeship. What does this role involve? The training and development of our engineers has played a big part in our academy's growth and success. As a Technical Trainer Assessor, you will play a key role in maintaining this standard. Engineers must have a permit to operate for them to carry out work, therefore, you will train and assess engineers, as they go through the process of obtaining this. Training will be delivered to both skilled and unskilled individuals as well as commercial delivery, so you will conduct robust assessments and provide developmental feedback. Day to day you will: train new starters and assess capabilities in line with internal and external standards; assess engineers at renewal dates; maintain up to date knowledge of smart meter installations through practical installs; provide technical and operational reports to key stakeholders; support Field Managers and Auditors by completing work in progress and post install completion audits on engineers Who are we looking for? You will have experience in a training/ assessor role, holding a TAQA qualification or equivalent. The addition of holding a Level 3 certificate in education and training or equivalent would be desirable. You will also have experience as a Dual Fuel Smart Meter Engineer and hold valid CCN1 and MET1 accreditations. You will also have Internal & EUSR accreditation - Single phase, Single off Multi, Multi Rate and Multi Phase. This role comes with a car allowance, so will be required to hold a full UK driving licence for travel to field assessments with apprentices and new engineers. Using your motivational and communication skills you will have the ability to lead and inspire learners in an engaging environment. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 02, 2026
Full time
Job Title: Technical Trainer Assessor Location: Warrington with Nationwide travel Salary: £39,024 Crica Per Annum, plus £5,500 car allowance. Hours: 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. Are you an experienced Trainer Assessor? Do you have a valid TAQA qualification or equivalent? If so, we have a great opportunity for you to join our Warrington training academy; who was recognised as the "Apprenticeship Employer of the year 2025" following the success of our pioneering Smart Meter Engineer apprenticeship. What does this role involve? The training and development of our engineers has played a big part in our academy's growth and success. As a Technical Trainer Assessor, you will play a key role in maintaining this standard. Engineers must have a permit to operate for them to carry out work, therefore, you will train and assess engineers, as they go through the process of obtaining this. Training will be delivered to both skilled and unskilled individuals as well as commercial delivery, so you will conduct robust assessments and provide developmental feedback. Day to day you will: train new starters and assess capabilities in line with internal and external standards; assess engineers at renewal dates; maintain up to date knowledge of smart meter installations through practical installs; provide technical and operational reports to key stakeholders; support Field Managers and Auditors by completing work in progress and post install completion audits on engineers Who are we looking for? You will have experience in a training/ assessor role, holding a TAQA qualification or equivalent. The addition of holding a Level 3 certificate in education and training or equivalent would be desirable. You will also have experience as a Dual Fuel Smart Meter Engineer and hold valid CCN1 and MET1 accreditations. You will also have Internal & EUSR accreditation - Single phase, Single off Multi, Multi Rate and Multi Phase. This role comes with a car allowance, so will be required to hold a full UK driving licence for travel to field assessments with apprentices and new engineers. Using your motivational and communication skills you will have the ability to lead and inspire learners in an engaging environment. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Database Executive Home-based (UK) The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are now looking for a Database Executive to join them on a full-time basis, working 35 hours per week for a 12 month fixed-term contract. The Benefits - Salary of £37,566.62 per annum, plus home working allowance - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Professional and personal development - Enhanced pay This is an exciting opportunity for a high-calibre individual with extensive experience of using large databases for income generation and strong knowledge of Raiser's Edge to join our client's dedicated organisation. You'll have the chance to make a real impact behind the scenes, helping strengthen systems that supports our client's vital income generation and allowing them to continue providing support to vision-impaired ex-service people. What's more, this home-based role offers you the flexibility to do meaningful work while benefiting from a better balance between your professional and personal life. So, if you're ready to bring your technical expertise to an organisation with a proud history of helping vision-impaired ex-service people from every generation, read on and apply today. The Role As a Database Executive, you will manage and enhance our client's supporter data to ensure accuracy, compliance and effective use to support income generation. You will take responsibility for maintaining high-quality data within Raisers Edge, overseeing data entry, integration and housekeeping processes to ensure records are accurate, up to date and compliant with GDPR and regulatory standards. Supporting the ongoing development and improvement of database systems, you will work with internal teams and external agencies to optimise performance and data standards. Additionally, you will: - Manage integrations and data transfers between systems - Produce reports and queries to support business needs - Manage relationships with third-party fulfilment agencies - Train staff and volunteers on database use and reporting functions About You To be considered as a Database Executive, you will need: - Experience of Raiser's Edge or Raiser's Edge NXT and ImportOMatic or Omatic Cloud - Extensive experience of using large databases for income generation - Substantial experience of importing, selecting and validating complex data sets - Experience with database software and/or web applications - Strong analytical and numerical skills - An eye for detail and accuracy - Good communication skills, with technical and non-technical colleagues - A degree or equivalent qualification (or equivalent vocational experience) The closing date for this role is 24th April 2026. Other organisations may call this role Database Officer, Database Administrator, CRM Executive, CRM Administrator, CRM Officer, Data Executive, Data Officer, Data Administrator, Supporter Database Executive, or Fundraising Database Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a rewarding role as a Database Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Database Executive Home-based (UK) The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are now looking for a Database Executive to join them on a full-time basis, working 35 hours per week for a 12 month fixed-term contract. The Benefits - Salary of £37,566.62 per annum, plus home working allowance - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Professional and personal development - Enhanced pay This is an exciting opportunity for a high-calibre individual with extensive experience of using large databases for income generation and strong knowledge of Raiser's Edge to join our client's dedicated organisation. You'll have the chance to make a real impact behind the scenes, helping strengthen systems that supports our client's vital income generation and allowing them to continue providing support to vision-impaired ex-service people. What's more, this home-based role offers you the flexibility to do meaningful work while benefiting from a better balance between your professional and personal life. So, if you're ready to bring your technical expertise to an organisation with a proud history of helping vision-impaired ex-service people from every generation, read on and apply today. The Role As a Database Executive, you will manage and enhance our client's supporter data to ensure accuracy, compliance and effective use to support income generation. You will take responsibility for maintaining high-quality data within Raisers Edge, overseeing data entry, integration and housekeeping processes to ensure records are accurate, up to date and compliant with GDPR and regulatory standards. Supporting the ongoing development and improvement of database systems, you will work with internal teams and external agencies to optimise performance and data standards. Additionally, you will: - Manage integrations and data transfers between systems - Produce reports and queries to support business needs - Manage relationships with third-party fulfilment agencies - Train staff and volunteers on database use and reporting functions About You To be considered as a Database Executive, you will need: - Experience of Raiser's Edge or Raiser's Edge NXT and ImportOMatic or Omatic Cloud - Extensive experience of using large databases for income generation - Substantial experience of importing, selecting and validating complex data sets - Experience with database software and/or web applications - Strong analytical and numerical skills - An eye for detail and accuracy - Good communication skills, with technical and non-technical colleagues - A degree or equivalent qualification (or equivalent vocational experience) The closing date for this role is 24th April 2026. Other organisations may call this role Database Officer, Database Administrator, CRM Executive, CRM Administrator, CRM Officer, Data Executive, Data Officer, Data Administrator, Supporter Database Executive, or Fundraising Database Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a rewarding role as a Database Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Coordinator We re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11346 Stroke Support Coordinator Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: This is a fixed-term contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 02, 2026
Full time
Support Coordinator We re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11346 Stroke Support Coordinator Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: This is a fixed-term contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Family Support & Group Coordinator Salary: £31,069 FTE equivalent Hours: 25 hours per week (Tuesday to Friday) Contract: Permanent Location: Home-Start Elmbridge, Walton-on-Thames Responsible to: Director of Services Home-Start is one of the UK s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling. About the role As Family Support and Group Coordinator, you will be responsible for: Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion Implementing good safeguarding practice in all areas of work, promoting children s welfare at all times Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers Planning and running Home-Start Elmbridge group/s as required Ensuring effective communication and working in partnership with other professionals We re looking for someone with: Proven experience of supporting parents and young children in a paid or voluntary capacity A solid understanding of safeguarding practices and experience working with vulnerable families Knowledge of current legislation and policies relating to children and families Knowledge of other agencies providing services for children and families Ability to supervise and manage volunteers and to work as part of a team Excellent written and verbal communication skills and relationship building abilities Excellent organisational and interpersonal skills A commitment to the values and ethos of Home-Start A clean driver s licence and access to a car Ability to work flexibly, occasional evening or weekend work What we offer: Home-Start Elmbridge is a supportive, family friendly employer. We offer: Flexible working (within service need) Generous annual leave Pension contribution Ongoing training and professional development The opportunity to be part of a well-respected local charity making a meaningful difference to families lives This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge s Safer Recruitment Policy. Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process. Schedule and Interview Process Closing date: 23rd April 2026 Shortlisting: Candidates notified by 24th April Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation) The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Apr 02, 2026
Full time
Family Support & Group Coordinator Salary: £31,069 FTE equivalent Hours: 25 hours per week (Tuesday to Friday) Contract: Permanent Location: Home-Start Elmbridge, Walton-on-Thames Responsible to: Director of Services Home-Start is one of the UK s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling. About the role As Family Support and Group Coordinator, you will be responsible for: Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion Implementing good safeguarding practice in all areas of work, promoting children s welfare at all times Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers Planning and running Home-Start Elmbridge group/s as required Ensuring effective communication and working in partnership with other professionals We re looking for someone with: Proven experience of supporting parents and young children in a paid or voluntary capacity A solid understanding of safeguarding practices and experience working with vulnerable families Knowledge of current legislation and policies relating to children and families Knowledge of other agencies providing services for children and families Ability to supervise and manage volunteers and to work as part of a team Excellent written and verbal communication skills and relationship building abilities Excellent organisational and interpersonal skills A commitment to the values and ethos of Home-Start A clean driver s licence and access to a car Ability to work flexibly, occasional evening or weekend work What we offer: Home-Start Elmbridge is a supportive, family friendly employer. We offer: Flexible working (within service need) Generous annual leave Pension contribution Ongoing training and professional development The opportunity to be part of a well-respected local charity making a meaningful difference to families lives This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge s Safer Recruitment Policy. Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process. Schedule and Interview Process Closing date: 23rd April 2026 Shortlisting: Candidates notified by 24th April Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation) The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
