We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. Manage a large operational team including delivery managers, quality managers and assessment officers. Drive service performance to achieve and maintain top quartile performance across accuracy, speed and quality of benefit administration. Monitor team performance, throughput and accuracy, implementing training and targeted interventions where required. Ensure services operate fully in line with benefits legislation, regulations and corporate objectives. Lead the implementation of new legislation, policy changes and system developments, ensuring minimal disruption to services. Manage and monitor the Discretionary Housing Payment budget and support homelessness prevention initiatives. Work closely with internal departments including Housing, Revenues, Adult Social Care and Customer Services to deliver a joined-up service. Represent the council at appeals, tribunals and court proceedings where required. Produce performance reports, statistical analysis and management information to support senior decision making. Lead continuous service improvement initiatives, including exploring emerging technology to improve customer outcomes. Deputise for the Service Group Manager for Revenues and Benefits where required. Key Requirements Extensive experience managing a Benefits or Revenues & Benefits service within a local authority environment. Excellent knowledge of Housing Benefit, Council Tax Reduction and associated benefits legislation, including subsidy rules and appeals processes. Experience leading and motivating large operational teams and managing service performance. Strong experience implementing legislative and policy changes within a benefits service. Proven ability to analyse data, manage budgets and drive service improvements. Excellent communication skills with experience presenting reports to senior management and stakeholders. Strong organisational and time management skills with the ability to manage competing priorities. Commitment to delivering high-quality, customer-focused services. Knowledge of benefits IT systems and workflow management platforms. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Revenues and Benefits, Benefits Management and Welfare Services throughout the UK. Even if you are happy in your current role, we welcome calls from Benefits Service Managers, Revenues & Benefits Managers, Benefits Team Leaders and Senior Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market . By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.
Mar 20, 2026
Contractor
We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. Manage a large operational team including delivery managers, quality managers and assessment officers. Drive service performance to achieve and maintain top quartile performance across accuracy, speed and quality of benefit administration. Monitor team performance, throughput and accuracy, implementing training and targeted interventions where required. Ensure services operate fully in line with benefits legislation, regulations and corporate objectives. Lead the implementation of new legislation, policy changes and system developments, ensuring minimal disruption to services. Manage and monitor the Discretionary Housing Payment budget and support homelessness prevention initiatives. Work closely with internal departments including Housing, Revenues, Adult Social Care and Customer Services to deliver a joined-up service. Represent the council at appeals, tribunals and court proceedings where required. Produce performance reports, statistical analysis and management information to support senior decision making. Lead continuous service improvement initiatives, including exploring emerging technology to improve customer outcomes. Deputise for the Service Group Manager for Revenues and Benefits where required. Key Requirements Extensive experience managing a Benefits or Revenues & Benefits service within a local authority environment. Excellent knowledge of Housing Benefit, Council Tax Reduction and associated benefits legislation, including subsidy rules and appeals processes. Experience leading and motivating large operational teams and managing service performance. Strong experience implementing legislative and policy changes within a benefits service. Proven ability to analyse data, manage budgets and drive service improvements. Excellent communication skills with experience presenting reports to senior management and stakeholders. Strong organisational and time management skills with the ability to manage competing priorities. Commitment to delivering high-quality, customer-focused services. Knowledge of benefits IT systems and workflow management platforms. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Revenues and Benefits, Benefits Management and Welfare Services throughout the UK. Even if you are happy in your current role, we welcome calls from Benefits Service Managers, Revenues & Benefits Managers, Benefits Team Leaders and Senior Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market . By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.
Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. Brief overview of the role: The Administrator supports the smooth running of office, operational, and commercial activities by maintaining accurate records, coordinating key processes, and ensuring effective communication across the business. What You ll Deliver: Coordinate office activities and administrative operations to ensure efficiency, accuracy, and compliance with company procedures. Handle telephone and email enquiries professionally, providing clear information and directing queries to the appropriate teams. Use Microsoft Word, Outlook, Excel, and EVision to produce correspondence, maintain spreadsheets and databases, and support commercial and operational reporting. Liaise with clients, suppliers, subcontractors, and internal teams to support smooth project delivery and resolve queries promptly. Prepare quotes, purchase orders, and project documentation for management, ensuring accuracy and timely submission. Raise purchase orders and prepare invoicing documentation, forwarding to the Accounts team for processing and carrying out follow?ups as required. Run EVision reports and update job, cost, and commercial records to ensure data entered by Contract Managers is accurately reflected in the system. Support commercial administration by maintaining up?to?date financial and operational data, contributing to accurate job costing and reporting. Maintain organised filing systems and oversee the ordering and upkeep of office supplies and equipment. Identify and resolve administrative or operational issues proactively, supporting safety, efficiency, and client satisfaction. Maintain compliance documentation, schedules, and records to support ISO standards and audit readiness. Provide general project support, ensuring accurate documentation and smooth coordination across all stages of delivery. Additional Requirements: Skills, Knowledge & Experience Commercial administration and financial data accuracy EVision and Microsoft Office proficiency Purchase orders, quotes, invoicing documentation, and reporting support Strong communication with clients, suppliers, and internal teams Organised, detail?focused record?keeping and compliance management Problem?solving and proactive issue resolution Office management and workflow organisation What We Offer £26,500 - £28,000, 25 days hol + BH, pension, Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 20, 2026
Full time
Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. Brief overview of the role: The Administrator supports the smooth running of office, operational, and commercial activities by maintaining accurate records, coordinating key processes, and ensuring effective communication across the business. What You ll Deliver: Coordinate office activities and administrative operations to ensure efficiency, accuracy, and compliance with company procedures. Handle telephone and email enquiries professionally, providing clear information and directing queries to the appropriate teams. Use Microsoft Word, Outlook, Excel, and EVision to produce correspondence, maintain spreadsheets and databases, and support commercial and operational reporting. Liaise with clients, suppliers, subcontractors, and internal teams to support smooth project delivery and resolve queries promptly. Prepare quotes, purchase orders, and project documentation for management, ensuring accuracy and timely submission. Raise purchase orders and prepare invoicing documentation, forwarding to the Accounts team for processing and carrying out follow?ups as required. Run EVision reports and update job, cost, and commercial records to ensure data entered by Contract Managers is accurately reflected in the system. Support commercial administration by maintaining up?to?date financial and operational data, contributing to accurate job costing and reporting. Maintain organised filing systems and oversee the ordering and upkeep of office supplies and equipment. Identify and resolve administrative or operational issues proactively, supporting safety, efficiency, and client satisfaction. Maintain compliance documentation, schedules, and records to support ISO standards and audit readiness. Provide general project support, ensuring accurate documentation and smooth coordination across all stages of delivery. Additional Requirements: Skills, Knowledge & Experience Commercial administration and financial data accuracy EVision and Microsoft Office proficiency Purchase orders, quotes, invoicing documentation, and reporting support Strong communication with clients, suppliers, and internal teams Organised, detail?focused record?keeping and compliance management Problem?solving and proactive issue resolution Office management and workflow organisation What We Offer £26,500 - £28,000, 25 days hol + BH, pension, Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 20, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Mar 20, 2026
Full time
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Position: Compliance Administrator Salary: 28,923 Location: Birmingham Basis: Monday - Friday Working Hours between - 08:30 - 16:30 Term: 6 Months Key Responsibilities: To ensure the correct operation and maintenance of Citizen compliance related administrative systems, procedures and processes To provide clerical and administration support, including document preparation, photocopying, scanning, telephone call handling, meeting recording, diary management, system/data analysis To contribute to the effective and safe operation of Citizen Compliance Hub, including the accurate use and maintenance of administration and financial systems Qualifications and experience: Administration Telephone Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: To join our team you will have the ability to take ownership and responsibility for delivering a consistently high level of service within your team and across the business as a whole. You'll be solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services. What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 20, 2026
Full time
Position: Compliance Administrator Salary: 28,923 Location: Birmingham Basis: Monday - Friday Working Hours between - 08:30 - 16:30 Term: 6 Months Key Responsibilities: To ensure the correct operation and maintenance of Citizen compliance related administrative systems, procedures and processes To provide clerical and administration support, including document preparation, photocopying, scanning, telephone call handling, meeting recording, diary management, system/data analysis To contribute to the effective and safe operation of Citizen Compliance Hub, including the accurate use and maintenance of administration and financial systems Qualifications and experience: Administration Telephone Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: To join our team you will have the ability to take ownership and responsibility for delivering a consistently high level of service within your team and across the business as a whole. You'll be solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services. What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Marks Consulting Partners are currently looking for a Service Development Manager to work with one of our Housing Association clients in London. What the Job Will be doing Leading the design, development and continuous improvement of housing services, ensuring they are customer-focused and aligned to strategic objectives Using data, insight and customer feedback to identify trends, drive service improvements and develop new service models Managing service development projects from concept through to implementation, testing new approaches and rolling out successful initiatives Leading on customer engagement, ensuring services are co-produced with residents and reflect their needs and experiences Managing customer insight and empowerment functions to drive organisational impact and improve service delivery Working collaboratively across teams and with external partners to develop and deliver innovative housing solutions Creating process maps, identifying service gaps and implementing improvements to enhance efficiency and customer outcomes Supporting a culture of continuous improvement, innovation and high performance across the organisation Expanding digital capabilities to improve accessibility, efficiency and customer satisfaction Supporting senior leadership in developing new service strategies and delivering key organisational priorities What You Will Need Significant experience in service development, service improvement or transformation within housing or a similar sector Strong analytical and data interpretation skills, with the ability to turn insight into actionable improvements Experience in service design, process mapping and delivering change projects Strong customer engagement experience, with the ability to gather and utilise feedback to shape services Proven track record of improving service performance and delivering measurable outcomes Experience working collaboratively across teams and with external partners Strong leadership and stakeholder management skills Understanding of housing services, customer support models and regulatory frameworks Working towards or holding a CIH Level 5 qualification (or equivalent) desirable
Mar 20, 2026
Full time
Marks Consulting Partners are currently looking for a Service Development Manager to work with one of our Housing Association clients in London. What the Job Will be doing Leading the design, development and continuous improvement of housing services, ensuring they are customer-focused and aligned to strategic objectives Using data, insight and customer feedback to identify trends, drive service improvements and develop new service models Managing service development projects from concept through to implementation, testing new approaches and rolling out successful initiatives Leading on customer engagement, ensuring services are co-produced with residents and reflect their needs and experiences Managing customer insight and empowerment functions to drive organisational impact and improve service delivery Working collaboratively across teams and with external partners to develop and deliver innovative housing solutions Creating process maps, identifying service gaps and implementing improvements to enhance efficiency and customer outcomes Supporting a culture of continuous improvement, innovation and high performance across the organisation Expanding digital capabilities to improve accessibility, efficiency and customer satisfaction Supporting senior leadership in developing new service strategies and delivering key organisational priorities What You Will Need Significant experience in service development, service improvement or transformation within housing or a similar sector Strong analytical and data interpretation skills, with the ability to turn insight into actionable improvements Experience in service design, process mapping and delivering change projects Strong customer engagement experience, with the ability to gather and utilise feedback to shape services Proven track record of improving service performance and delivering measurable outcomes Experience working collaboratively across teams and with external partners Strong leadership and stakeholder management skills Understanding of housing services, customer support models and regulatory frameworks Working towards or holding a CIH Level 5 qualification (or equivalent) desirable
Systems and Insights Lead (HR) Drive impact by turning People data into insight, improving HR systems, and strengthening processes that enhance the employee experience and support our client s mission to prevent homelessness. Location: Sherborne House, London Salary: £37,340 Per annum Closing Date: 9 March, 2026 Employment Type: 10 months fixed-term contract (maternity cover) Hours per week: 37.5 About the Role You ll play a vital part in delivering the charity s mission: tackling homelessness, widening opportunity and championing fairness. We re looking for a proactive People Data & Systems Lead to strengthen the People, Organisation and Development (POD) function and help to deliver an exceptional employee experience. In this role, you ll turn People data into clear insights, enhance HR systems, and drive continuous improvement across the organisation. You ll lead on data integrity and governance, develop dashboards and KPIs, and provide high quality reporting that supports confident, evidence based decision making. You ll also oversee payroll related processes, support policy reviews and TUPE activity, and guide managers through people related queries. In this role, you will: Analyse People data to identify trends and opportunities Develop and improve HR / POD systems, reports, and metrics Ensuring data accuracy, security, and GDPR compliance Support payroll preparation and employee lifecycle administration Collaborate with Business Partners to deliver data driven solutions Drive process improvements across HR / POD services If you re motivated by meaningful impact, confident with HR / POD data and systems, and committed to inclusive, values led practice, we d love to hear from you. Please note that this job is offered as a 10 months fixed-term contract (maternity cover). About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 20, 2026
Contractor
Systems and Insights Lead (HR) Drive impact by turning People data into insight, improving HR systems, and strengthening processes that enhance the employee experience and support our client s mission to prevent homelessness. Location: Sherborne House, London Salary: £37,340 Per annum Closing Date: 9 March, 2026 Employment Type: 10 months fixed-term contract (maternity cover) Hours per week: 37.5 About the Role You ll play a vital part in delivering the charity s mission: tackling homelessness, widening opportunity and championing fairness. We re looking for a proactive People Data & Systems Lead to strengthen the People, Organisation and Development (POD) function and help to deliver an exceptional employee experience. In this role, you ll turn People data into clear insights, enhance HR systems, and drive continuous improvement across the organisation. You ll lead on data integrity and governance, develop dashboards and KPIs, and provide high quality reporting that supports confident, evidence based decision making. You ll also oversee payroll related processes, support policy reviews and TUPE activity, and guide managers through people related queries. In this role, you will: Analyse People data to identify trends and opportunities Develop and improve HR / POD systems, reports, and metrics Ensuring data accuracy, security, and GDPR compliance Support payroll preparation and employee lifecycle administration Collaborate with Business Partners to deliver data driven solutions Drive process improvements across HR / POD services If you re motivated by meaningful impact, confident with HR / POD data and systems, and committed to inclusive, values led practice, we d love to hear from you. Please note that this job is offered as a 10 months fixed-term contract (maternity cover). About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness? Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve? Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation? Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues? If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details. About Us Why do we exist? Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Access to regular clinical supervision About the job About this role: The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity. Making decisions in the moment to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings. Key terms and conditions Job Title: Specialist Support Worker Hours: 31 hours per week Contract: Permanent Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm Location: Justlife Centre, Manchester Salary: £15.33 p/h (£29,894 per annum pro rata) Application Process To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter. Use of Artificial Intelligence (AI) We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn. Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified. Provisional interview dates will be the week of 20th April. Role description Service Delivery: Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability. This could include, but is not limited to: Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway. Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments. Supporting the delivery of outreach to TA s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs. Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach. Maintaining regular contact, a listening ear and emotional support during times of crisis. Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions. Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working. Take duty of care seriously by assessing the client s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people. Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles. Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment. Service Development: Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide data, reports and impact studies when requested. . click apply for full job details
Mar 20, 2026
Full time
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness? Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve? Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation? Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues? If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details. About Us Why do we exist? Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Access to regular clinical supervision About the job About this role: The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity. Making decisions in the moment to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings. Key terms and conditions Job Title: Specialist Support Worker Hours: 31 hours per week Contract: Permanent Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm Location: Justlife Centre, Manchester Salary: £15.33 p/h (£29,894 per annum pro rata) Application Process To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter. Use of Artificial Intelligence (AI) We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn. Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified. Provisional interview dates will be the week of 20th April. Role description Service Delivery: Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability. This could include, but is not limited to: Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway. Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments. Supporting the delivery of outreach to TA s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs. Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach. Maintaining regular contact, a listening ear and emotional support during times of crisis. Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions. Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working. Take duty of care seriously by assessing the client s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people. Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles. Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment. Service Development: Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide data, reports and impact studies when requested. . click apply for full job details
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Mar 20, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Our client is looking for a Asset Investment Manager to lead the delivery of planned maintenance and investment programmes across their housing stock in Manchester. The key responsibility of the role will be managing a team of Asset Surveyors and contractors completing the works, ensuring delivery is on time and in line with specifications. Client Details Our client is committed to providing safe, high-quality homes and improving neighbourhoods across Manchester and the surrounding areas. They place residents at the heart of everything they do and are proud to deliver services that make a real difference to people's lives. Description Manage contractors delivering planned works on housing stock across Manchester Lead, motivate, and manage contractors and consultants to ensure performance, quality, and compliance Develop and manage budgets, programmes, and procurement processes Ensure all works comply with relevant legislation, health & safety standards, and regulatory requirements Work collaboratively with internal teams, residents, and external partners to minimise disruption and maximise satisfaction Monitor performance, manage risks, and report on progress and outcomes Contribute to asset management planning and continuous service improvement Profile Proven experience managing planned works within social housing Strong knowledge of building construction, maintenance, and compliance requirements Experience managing budgets, contracts, and programmes of work Excellent communication and stakeholder management skills Job Offer 50,000 - 55,000 salary Pesnion contribution Healthcare benefits 30 days annual leave Hybrid working
Mar 20, 2026
Full time
Our client is looking for a Asset Investment Manager to lead the delivery of planned maintenance and investment programmes across their housing stock in Manchester. The key responsibility of the role will be managing a team of Asset Surveyors and contractors completing the works, ensuring delivery is on time and in line with specifications. Client Details Our client is committed to providing safe, high-quality homes and improving neighbourhoods across Manchester and the surrounding areas. They place residents at the heart of everything they do and are proud to deliver services that make a real difference to people's lives. Description Manage contractors delivering planned works on housing stock across Manchester Lead, motivate, and manage contractors and consultants to ensure performance, quality, and compliance Develop and manage budgets, programmes, and procurement processes Ensure all works comply with relevant legislation, health & safety standards, and regulatory requirements Work collaboratively with internal teams, residents, and external partners to minimise disruption and maximise satisfaction Monitor performance, manage risks, and report on progress and outcomes Contribute to asset management planning and continuous service improvement Profile Proven experience managing planned works within social housing Strong knowledge of building construction, maintenance, and compliance requirements Experience managing budgets, contracts, and programmes of work Excellent communication and stakeholder management skills Job Offer 50,000 - 55,000 salary Pesnion contribution Healthcare benefits 30 days annual leave Hybrid working
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service. Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them. Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes Inputting and processing self-referrals into the SHPS case management system Identify, record and refer any immediate safeguarding concerns through the appropriate pathways Ensuring the case management system is maintained through timely and accurate record keeping Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention. Ensure the service is accessible to all, recognising peoples differences, experiences, communication/language and accessibility needs Provide regular reporting to programme lead and commissioners. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
Mar 20, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service. Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them. Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes Inputting and processing self-referrals into the SHPS case management system Identify, record and refer any immediate safeguarding concerns through the appropriate pathways Ensuring the case management system is maintained through timely and accurate record keeping Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention. Ensure the service is accessible to all, recognising peoples differences, experiences, communication/language and accessibility needs Provide regular reporting to programme lead and commissioners. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
Building Surveyor (Damp, Mould & Disrepair) Location: The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. This role is cover our West Rural area (Hereford, Worcester and Leominster). Salary: £45,000 per annum Vacancy Type: Permanent, Full time Closing date: 31 March 2026 Here at Stonewater, we have the perfect opportunity to join our specialist Damp and Mould team on a permanent, full time basis. Reporting into the Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and our Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions to make sure our homes are safe. The ideal candidate will Be educated to minimum HNC level or equivalent professional experience/qualification in construction, housing, management or property. Have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Have proven experience of delivering a maintenance service Have good understanding of Decent Homes requirements. Have good written/ verbal communication skills. Have knowledge of building components, diagnosis of building defects, building/contract law, building regulations, housing law. Have strong attention to detail and understands the importance of recording all relevant information. The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. This role is cover our West Rural area (Hereford, Worcester and Leominster). Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater please click apply to be redirected to our website to complete your application.
Mar 20, 2026
Full time
Building Surveyor (Damp, Mould & Disrepair) Location: The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. This role is cover our West Rural area (Hereford, Worcester and Leominster). Salary: £45,000 per annum Vacancy Type: Permanent, Full time Closing date: 31 March 2026 Here at Stonewater, we have the perfect opportunity to join our specialist Damp and Mould team on a permanent, full time basis. Reporting into the Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and our Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions to make sure our homes are safe. The ideal candidate will Be educated to minimum HNC level or equivalent professional experience/qualification in construction, housing, management or property. Have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Have proven experience of delivering a maintenance service Have good understanding of Decent Homes requirements. Have good written/ verbal communication skills. Have knowledge of building components, diagnosis of building defects, building/contract law, building regulations, housing law. Have strong attention to detail and understands the importance of recording all relevant information. The role will be home based but there will be an expectation to travel to locations and attend national meetings as required. This role is cover our West Rural area (Hereford, Worcester and Leominster). Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater please click apply to be redirected to our website to complete your application.
We now have a great opportunity for a Maintenance Electrician to join our Essex based NHS repairs and maintenance team in Ilford. You will join our highly regarded repairs team to provide reactive, planned and preventative maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Based at Goodmayes Hospital in Ilford this is an excellent opportunity for a Maintenance Electrician to join our highly regarded Maintenance team. As part of this varied role you will work as part of a small team to provide planned, preventative and responsive repairs to the buildings fabric, plant, equipment and alarm systems. This role is predominantly based in Ilford but when required you will be maintaining other healthcare sites in Hertford, Epping and Southend. Key duties will include; Planned Maintenance: Emergency light testing, fire alarm checks, and scheduled PPM tasks. Reactive and remedial Electrical works: Fault-finding and repairs for lighting, power issues, replacing lamps, lights, pumps, motors, and conducting 2nd-fix tasks such as sockets and switches and general electrical problems. Assisting with other trades and completing other general building fabric repairs Participate in the call-out rota to provide out-of-hours support. Where requested, undertake workmanship checks and assist the Service Manager with health & safety audits Managing stock of spares and consumables on site. Our repairs team delivers a first-class repairs service in partnership with a range of NHS Trusts. We provide reactive and planned maintenance to a number of NHS buildings and we work to strict timescales and safety requirements to ensure the comfort and safety of service users using these NHS facilities. What we can offer you; Competitive starting salary along with van and fuel card A full time permanent position. Normal working hours are 8am to 5:00pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime rates. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan and more. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Full training, ongoing coaching and support. By joining Rydon, you become part of a talented, dedicated team and this is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required You will hold electrical qualifications and have 18th Edition certification. Testing and inspection qualification is desirable but not essential You can demonstrate previous experience of working within a multi-skilled trade role. Your maintenance experience might have been gained working directly for the NHS, or a maintenance contractor providing services within the NHS although not essential and candidates with experience of maintaining other commercial properties (schools, prisons, supermarkets for example) with be considered a full UK driving licence The preferred candidate will have a good understanding of Microsoft packages such as Outlook, Word and Excel (basic), strong people skills, great attention to detail and be looking for an opportunity that combines supervisory duties whilst still maintaining an active role within a skilled trade. If you have this experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Mar 20, 2026
Full time
We now have a great opportunity for a Maintenance Electrician to join our Essex based NHS repairs and maintenance team in Ilford. You will join our highly regarded repairs team to provide reactive, planned and preventative maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Based at Goodmayes Hospital in Ilford this is an excellent opportunity for a Maintenance Electrician to join our highly regarded Maintenance team. As part of this varied role you will work as part of a small team to provide planned, preventative and responsive repairs to the buildings fabric, plant, equipment and alarm systems. This role is predominantly based in Ilford but when required you will be maintaining other healthcare sites in Hertford, Epping and Southend. Key duties will include; Planned Maintenance: Emergency light testing, fire alarm checks, and scheduled PPM tasks. Reactive and remedial Electrical works: Fault-finding and repairs for lighting, power issues, replacing lamps, lights, pumps, motors, and conducting 2nd-fix tasks such as sockets and switches and general electrical problems. Assisting with other trades and completing other general building fabric repairs Participate in the call-out rota to provide out-of-hours support. Where requested, undertake workmanship checks and assist the Service Manager with health & safety audits Managing stock of spares and consumables on site. Our repairs team delivers a first-class repairs service in partnership with a range of NHS Trusts. We provide reactive and planned maintenance to a number of NHS buildings and we work to strict timescales and safety requirements to ensure the comfort and safety of service users using these NHS facilities. What we can offer you; Competitive starting salary along with van and fuel card A full time permanent position. Normal working hours are 8am to 5:00pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime rates. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan and more. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Full training, ongoing coaching and support. By joining Rydon, you become part of a talented, dedicated team and this is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required You will hold electrical qualifications and have 18th Edition certification. Testing and inspection qualification is desirable but not essential You can demonstrate previous experience of working within a multi-skilled trade role. Your maintenance experience might have been gained working directly for the NHS, or a maintenance contractor providing services within the NHS although not essential and candidates with experience of maintaining other commercial properties (schools, prisons, supermarkets for example) with be considered a full UK driving licence The preferred candidate will have a good understanding of Microsoft packages such as Outlook, Word and Excel (basic), strong people skills, great attention to detail and be looking for an opportunity that combines supervisory duties whilst still maintaining an active role within a skilled trade. If you have this experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals
Mar 20, 2026
Contractor
Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals
Property Estate Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. PROPERTY ESTATE MANAGER OPEN SPACES Working remotely- based in the Yorkshire region Salary: £35,535 per annum from April 2025 (inclusive of car allowance) Hours: 37 per week, Monday to Friday Contract: Permanent Closing Date: 20th March 2026 - 12pm If you re passionate about Estate Management then our Estate Manager role is for you Role Benefits: 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees Working full time from home. Days in the office as and when required for training etc Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We ll also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have. Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more. Generous pension scheme with life insurance of 3 x salary About the Estate Manager Role: This role will involve: Managing a portfolio of housing estates, maintaining the public open space Engaging with developers, clients, residents and contractors Working from home full time, with weekly travel requirements for site visits and meetings that are critical to the role Preparing and monitoring annual budgets Arranging maintenance schedules Arrange, administer and attend resident meetings (outside of working hours) Your Experience: Successful candidates will need: Essential: Working remotely- based in the North Yorkshire region Educate to GCSE/O-Level equivalent including Maths and English Experience of working in a performance focused environment Budget monitoring experience Excellent interpersonal skills, both written and oral Good presentation skills Excellent IT skills, particularly with Microsoft packages Self-motivated with the ability to work unsupervised Enthusiastic team player Positive can do attitude Ability to work under pressure and meet tight timescales Ability to deal with difficult situations effectively Holder of a valid driving license Desirable: Previous experience of estate or property management Attendance on relevant training courses Customer service qualification Good understanding of commitment to health and safety Excellent interpersonal skills, both written and verbal Able to see the bigger picture and willing to contribute to development of services across different disciplines Working knowledge of MRI software About us: With over twenty-five years experience in the field, Kingston specialises in leasehold block management as well as residential estate management throughout the North of England. We have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression we are building Kingston to be a business that people want to be part of. Our customers benefit from our commitment to deliver exceptional customer service, and the capabilities of a team with years of property/ estate management experience and extensive knowledge of the latest developments in the field. We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development. To generate pride in our communities, our profits go back into our not-for-profit parent company Bernicia, to improve and ultimately transform our region. This post will be subject to an enhanced DBS check. Please note you will be required to drive for business and you will be required to hold a current and valid driving licence. For more information regarding this role, please contact: Cheryl Cessford on (phone number removed) We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Mar 19, 2026
Full time
Property Estate Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. PROPERTY ESTATE MANAGER OPEN SPACES Working remotely- based in the Yorkshire region Salary: £35,535 per annum from April 2025 (inclusive of car allowance) Hours: 37 per week, Monday to Friday Contract: Permanent Closing Date: 20th March 2026 - 12pm If you re passionate about Estate Management then our Estate Manager role is for you Role Benefits: 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees Working full time from home. Days in the office as and when required for training etc Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We ll also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have. Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more. Generous pension scheme with life insurance of 3 x salary About the Estate Manager Role: This role will involve: Managing a portfolio of housing estates, maintaining the public open space Engaging with developers, clients, residents and contractors Working from home full time, with weekly travel requirements for site visits and meetings that are critical to the role Preparing and monitoring annual budgets Arranging maintenance schedules Arrange, administer and attend resident meetings (outside of working hours) Your Experience: Successful candidates will need: Essential: Working remotely- based in the North Yorkshire region Educate to GCSE/O-Level equivalent including Maths and English Experience of working in a performance focused environment Budget monitoring experience Excellent interpersonal skills, both written and oral Good presentation skills Excellent IT skills, particularly with Microsoft packages Self-motivated with the ability to work unsupervised Enthusiastic team player Positive can do attitude Ability to work under pressure and meet tight timescales Ability to deal with difficult situations effectively Holder of a valid driving license Desirable: Previous experience of estate or property management Attendance on relevant training courses Customer service qualification Good understanding of commitment to health and safety Excellent interpersonal skills, both written and verbal Able to see the bigger picture and willing to contribute to development of services across different disciplines Working knowledge of MRI software About us: With over twenty-five years experience in the field, Kingston specialises in leasehold block management as well as residential estate management throughout the North of England. We have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression we are building Kingston to be a business that people want to be part of. Our customers benefit from our commitment to deliver exceptional customer service, and the capabilities of a team with years of property/ estate management experience and extensive knowledge of the latest developments in the field. We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development. To generate pride in our communities, our profits go back into our not-for-profit parent company Bernicia, to improve and ultimately transform our region. This post will be subject to an enhanced DBS check. Please note you will be required to drive for business and you will be required to hold a current and valid driving licence. For more information regarding this role, please contact: Cheryl Cessford on (phone number removed) We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 19, 2026
Full time
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Environmental Health Practitioner (Experience of working for a local authority ) Role Purpose To provide environmental health and licensing service expertise, advice and any recommended enforcement to members of the public, businesses, and to other colleagues within the Council and to support Directors and Service Managers with operational planning across the Councils services. A particular emphasis will be placed upon at least one of the three main disciplines; Food and Safety, Private Sector Housing and Environmental Protection. Statutory Responsibilities -To inspect, audit, monitor, raise awareness and enforce Environmental Health & Licensing legislation in all premises as necessary, with a focus to undertake programmed inspections and investigations. This includes the preparation of reports, schedules and statutory notices. -The postholder is required to comply with government legislation and/or regulatory duties and to be aware of and stay up to date with any emerging or changing legislation. Enforcement -The post holder has delegated authority to undertake enforcement activities in line with the Councils enforcement policy, including recommendation for prosecution. -The post holder is required to use their professional judgement to make decisions as to the appropriate level of action needed when enforcing environmental health legislation and influencing policy makers. Monitoring and Sampling -To assist in the organisation and carrying out of programmed monitoring and sampling as and when required and dealing with any failure or risk identified as a result. Qualification/ Knowledge / skills / experience BSc (Hons) Environmental Health or MSc Environmental Health or equivalent, or qualified by strong, relevant professional experience. Driving License and vehicle or ability to travel easily across the Council. Compliant as Authorised Officer as defined by FSA Code of Practice Desirable -EHORB Registration -Member of CIEH Knowledge Essential Up to date comprehensive knowledge of legal, technical, and professional matters in relation to Environmental Health (Environmental Protection) areas of responsibility, legislation, and codes of practice. Understanding of PACE and RIPA. Knowledge and understanding of Health & Safety legislation and requirements. Understand the principles of data protection. Understand the implications of health inequality and issues around vulnerable persons Desirable Project and/or change management Understanding of Council services and governance Experience Essential Able to demonstrate understanding, and knowledge of policy and activities across Environmental Health functions. Desirable Professional competence / expertise and proven experience in the relevant specialism(s) Experience of working for a local authority Assisting in planning and delivering projects/ programmes Preparation and presentation of reports to a variety of audiences Experience of taking enforcement actions including legal cases, evidence preparation and presentation. Skills & Abilities Essential The ability to communicate both orally and in writing, particularly in relation to report writing, presentations, meetings and negotiations. Ability to build and maintain good working relationships with colleagues, partners, members and business representatives. The post holder will be required to make frequent decisions and act without ready access to a senior officer. Effective organisational skills. Self-motivated and works well within a team. Flexible, able to cope with a variety of tasks and an ability to prioritise competing demands.
Mar 19, 2026
Contractor
Environmental Health Practitioner (Experience of working for a local authority ) Role Purpose To provide environmental health and licensing service expertise, advice and any recommended enforcement to members of the public, businesses, and to other colleagues within the Council and to support Directors and Service Managers with operational planning across the Councils services. A particular emphasis will be placed upon at least one of the three main disciplines; Food and Safety, Private Sector Housing and Environmental Protection. Statutory Responsibilities -To inspect, audit, monitor, raise awareness and enforce Environmental Health & Licensing legislation in all premises as necessary, with a focus to undertake programmed inspections and investigations. This includes the preparation of reports, schedules and statutory notices. -The postholder is required to comply with government legislation and/or regulatory duties and to be aware of and stay up to date with any emerging or changing legislation. Enforcement -The post holder has delegated authority to undertake enforcement activities in line with the Councils enforcement policy, including recommendation for prosecution. -The post holder is required to use their professional judgement to make decisions as to the appropriate level of action needed when enforcing environmental health legislation and influencing policy makers. Monitoring and Sampling -To assist in the organisation and carrying out of programmed monitoring and sampling as and when required and dealing with any failure or risk identified as a result. Qualification/ Knowledge / skills / experience BSc (Hons) Environmental Health or MSc Environmental Health or equivalent, or qualified by strong, relevant professional experience. Driving License and vehicle or ability to travel easily across the Council. Compliant as Authorised Officer as defined by FSA Code of Practice Desirable -EHORB Registration -Member of CIEH Knowledge Essential Up to date comprehensive knowledge of legal, technical, and professional matters in relation to Environmental Health (Environmental Protection) areas of responsibility, legislation, and codes of practice. Understanding of PACE and RIPA. Knowledge and understanding of Health & Safety legislation and requirements. Understand the principles of data protection. Understand the implications of health inequality and issues around vulnerable persons Desirable Project and/or change management Understanding of Council services and governance Experience Essential Able to demonstrate understanding, and knowledge of policy and activities across Environmental Health functions. Desirable Professional competence / expertise and proven experience in the relevant specialism(s) Experience of working for a local authority Assisting in planning and delivering projects/ programmes Preparation and presentation of reports to a variety of audiences Experience of taking enforcement actions including legal cases, evidence preparation and presentation. Skills & Abilities Essential The ability to communicate both orally and in writing, particularly in relation to report writing, presentations, meetings and negotiations. Ability to build and maintain good working relationships with colleagues, partners, members and business representatives. The post holder will be required to make frequent decisions and act without ready access to a senior officer. Effective organisational skills. Self-motivated and works well within a team. Flexible, able to cope with a variety of tasks and an ability to prioritise competing demands.
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Mar 19, 2026
Contractor
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Senior Housing Portfolio Manager (Institutional Client) £90,000 - £105,000 London Would you like to join Hyde as a Senior Housing Portfolio Manager and make a real impact in Housing? Previous experience in a similar role, managing a housing contract, ideally within a corporate environment is essential. Hyde is looking for a Senior Housing Portfolio Manager to lead the operational delivery of a prestigious institutional client's affordable homes portfolio. This is a senior, high-profile role where you'll oversee national management contracts, ensuring customers and leaseholders receive exceptional, compliant, and customer-focused services. You'll work closely with Hyde Management Services and act as the trusted advisor to the business, driving governance, performance oversight, and reporting. From monitoring KPIs to ensuring regulatory compliance, you'll make sure services are delivered efficiently, financial targets are met, and customers thrive in safe, well-managed homes. What you'll do: Oversee an institutional client housing contract, ensuring it meets customer, regulatory and financial requirements. Maintain a performance framework and provide clear reports for senior leaders. Coordinate support services and update stakeholders on relevant policy or legislation changes. Act as senior escalation point for service issues and lead customer/stakeholder communications. Strengthen customer insight and ensure smooth, compliant onboarding of new homes. Ensure compliance with legislation, regulatory standards and Health & Safety requirements. Maintain strong risk, governance and compliance controls. Keep performance, property and customer data accurate and use insights to drive improvement. Produce reliable reporting tools and review performance to support continuous improvement. Support financial objectives, assist with budgeting, identify efficiencies and ensure accurate records for sound financial decisions. About You: Experience managing major housing or property-related contracts on behalf of corporate clients Strong understanding of KPIs, contractual obligations, and regulatory compliance. Ability to lead performance frameworks, identify trends, and implement improvements. Exceptional stakeholder management skills and experience reporting to senior boards. Previous experience of managing large private sector housing contracts Make a difference At Hyde, you'll have the opportunity to work with corporate clients and partners to support the delivery of high-quality rented homes across the UK. This role offers the chance to influence governance, compliance and assurance within a growing portfolio, working with senior stakeholders across investment partners, managing agents and Hyde teams. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. Why join Hyde? Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development 35 Hour working week (9-5) We're Inclusive, Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Mar 19, 2026
Full time
Senior Housing Portfolio Manager (Institutional Client) £90,000 - £105,000 London Would you like to join Hyde as a Senior Housing Portfolio Manager and make a real impact in Housing? Previous experience in a similar role, managing a housing contract, ideally within a corporate environment is essential. Hyde is looking for a Senior Housing Portfolio Manager to lead the operational delivery of a prestigious institutional client's affordable homes portfolio. This is a senior, high-profile role where you'll oversee national management contracts, ensuring customers and leaseholders receive exceptional, compliant, and customer-focused services. You'll work closely with Hyde Management Services and act as the trusted advisor to the business, driving governance, performance oversight, and reporting. From monitoring KPIs to ensuring regulatory compliance, you'll make sure services are delivered efficiently, financial targets are met, and customers thrive in safe, well-managed homes. What you'll do: Oversee an institutional client housing contract, ensuring it meets customer, regulatory and financial requirements. Maintain a performance framework and provide clear reports for senior leaders. Coordinate support services and update stakeholders on relevant policy or legislation changes. Act as senior escalation point for service issues and lead customer/stakeholder communications. Strengthen customer insight and ensure smooth, compliant onboarding of new homes. Ensure compliance with legislation, regulatory standards and Health & Safety requirements. Maintain strong risk, governance and compliance controls. Keep performance, property and customer data accurate and use insights to drive improvement. Produce reliable reporting tools and review performance to support continuous improvement. Support financial objectives, assist with budgeting, identify efficiencies and ensure accurate records for sound financial decisions. About You: Experience managing major housing or property-related contracts on behalf of corporate clients Strong understanding of KPIs, contractual obligations, and regulatory compliance. Ability to lead performance frameworks, identify trends, and implement improvements. Exceptional stakeholder management skills and experience reporting to senior boards. Previous experience of managing large private sector housing contracts Make a difference At Hyde, you'll have the opportunity to work with corporate clients and partners to support the delivery of high-quality rented homes across the UK. This role offers the chance to influence governance, compliance and assurance within a growing portfolio, working with senior stakeholders across investment partners, managing agents and Hyde teams. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. Why join Hyde? Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development 35 Hour working week (9-5) We're Inclusive, Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Senior Construction Lawyer (In-House) Location: London Bridge (Hybrid) Join Hyde as our Senior Construction Lawyer and play a key role in delivering safe, compliant homes across one of the UK's leading housing and regeneration organisations. This is a high-impact in-house legal role focused on construction law, building safety and development risk. You will lead on complex matters arising from major housing developments and building safety remediation programmes following the UK building safety reforms. Working closely with senior leaders, project teams and external advisers, you'll provide clear legal advice that supports Hyde's commitment to safe homes, responsible development and strong contractor accountability. With a 35-hour working week, hybrid working and a strong work-life balance, Hyde offers an opportunity to apply your construction law expertise while making a meaningful difference to residents' safety and communities. About the Role As Senior Construction Lawyer, you will be Hyde's lead specialist on construction, development and building safety law. You'll advise on major projects, manage complex disputes and ensure Hyde's programmes are legally robust, commercially sound and fully compliant with the latest building safety regulations. Key Responsibilities Lead Hyde's legal work on construction law, development and building safety matters, supporting major housing and remediation programmes. Provide expert legal advice on construction contracts including JCT, NEC and development agreements. Manage construction disputes, defects claims, contractor litigation and contractual issues. Support Hyde's programme of building safety remediation, ensuring contractors meet their obligations. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Order 2005. Support engagement with the Building Safety Regulator and related safety case requirements. Work closely with development, asset management and procurement teams to manage legal risk across projects. Oversee external legal advisers and work with the Legal Operations Manager to manage legal spend. Provide clear, practical legal advice to senior leadership and operational teams. About You We are looking for an experienced construction lawyer with strong technical expertise and the ability to provide pragmatic advice in a complex operational environment. You will have: Qualification as a Solicitor, Barrister or Fellow of CILEX with current practising certification. Around 5+ years PQE in construction or development law. Strong experience in contentious and non-contentious construction law. Knowledge of building safety legislation and post-Grenfell regulatory requirements. Experience managing construction disputes, defects claims and contractor accountability. Excellent communication and stakeholder-management skills, with the confidence to advise senior leaders. Experience within housing, development, infrastructure or construction sectors is essential About Hyde Hyde owns and manages 125,000 homes and supports over 350,000 customers across the UK. Our purpose is simple: to provide safe, high-quality homes that help people build better lives and thriving communities. We are investing significantly in building safety, quality improvements and regeneration, making this an exciting time to join our organisation and contribute to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Generous annual leave Life assurance Award-winning flexible benefits platform Volunteering days 35-hour working week Hybrid and flexible working Support for professional development Equity, Diversity and Inclusion Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.Our aim is to build a workforce that reflects the diversity of the communities we serve, ensuring different perspectives shape our decision-making and services. As a Disability Confident Employer, we are happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Mar 19, 2026
Full time
Senior Construction Lawyer (In-House) Location: London Bridge (Hybrid) Join Hyde as our Senior Construction Lawyer and play a key role in delivering safe, compliant homes across one of the UK's leading housing and regeneration organisations. This is a high-impact in-house legal role focused on construction law, building safety and development risk. You will lead on complex matters arising from major housing developments and building safety remediation programmes following the UK building safety reforms. Working closely with senior leaders, project teams and external advisers, you'll provide clear legal advice that supports Hyde's commitment to safe homes, responsible development and strong contractor accountability. With a 35-hour working week, hybrid working and a strong work-life balance, Hyde offers an opportunity to apply your construction law expertise while making a meaningful difference to residents' safety and communities. About the Role As Senior Construction Lawyer, you will be Hyde's lead specialist on construction, development and building safety law. You'll advise on major projects, manage complex disputes and ensure Hyde's programmes are legally robust, commercially sound and fully compliant with the latest building safety regulations. Key Responsibilities Lead Hyde's legal work on construction law, development and building safety matters, supporting major housing and remediation programmes. Provide expert legal advice on construction contracts including JCT, NEC and development agreements. Manage construction disputes, defects claims, contractor litigation and contractual issues. Support Hyde's programme of building safety remediation, ensuring contractors meet their obligations. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Order 2005. Support engagement with the Building Safety Regulator and related safety case requirements. Work closely with development, asset management and procurement teams to manage legal risk across projects. Oversee external legal advisers and work with the Legal Operations Manager to manage legal spend. Provide clear, practical legal advice to senior leadership and operational teams. About You We are looking for an experienced construction lawyer with strong technical expertise and the ability to provide pragmatic advice in a complex operational environment. You will have: Qualification as a Solicitor, Barrister or Fellow of CILEX with current practising certification. Around 5+ years PQE in construction or development law. Strong experience in contentious and non-contentious construction law. Knowledge of building safety legislation and post-Grenfell regulatory requirements. Experience managing construction disputes, defects claims and contractor accountability. Excellent communication and stakeholder-management skills, with the confidence to advise senior leaders. Experience within housing, development, infrastructure or construction sectors is essential About Hyde Hyde owns and manages 125,000 homes and supports over 350,000 customers across the UK. Our purpose is simple: to provide safe, high-quality homes that help people build better lives and thriving communities. We are investing significantly in building safety, quality improvements and regeneration, making this an exciting time to join our organisation and contribute to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Generous annual leave Life assurance Award-winning flexible benefits platform Volunteering days 35-hour working week Hybrid and flexible working Support for professional development Equity, Diversity and Inclusion Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.Our aim is to build a workforce that reflects the diversity of the communities we serve, ensuring different perspectives shape our decision-making and services. As a Disability Confident Employer, we are happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
