9 jobs found

Job Role: Housing Night Concierge (Single Supported Housing) Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour Hours: 7.5 hours a day, on a 4 on 4 off rota Contract type: Permanent Location: Bath Additional information: This role includes evening and night shifts as part of a 4 on, 4 off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: We re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you ll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

Concierge - £25,207 Croydon Build valuable experience in supported housing and mental health services in a stable full-time role. As a Concierge at Quo Vadis Trust, you will gain practical skills in safeguarding, housing operations and incident response that can support your future career in housing, community services or support work. Quo Vadis Trust is a specialist housing charity in South-East London providing homes and support to around 200 people living with mental health needs. We are looking for a reliable and approachable Concierge to join our 24-hour supported housing scheme in Croydon. The Benefits This role helps you build real-world experience that is valued across the housing and support sector. 35-hour full-time contract Training and development opportunities to build your professional skills Enhanced DBS check funded by the organisation Experience working within a respected housing charity The chance to develop practical skills in housing management, safeguarding and resident support The role As Concierge, you will be a trusted presence in the building and play a key part in keeping the scheme safe and welcoming. Each shift helps you develop practical workplace skills. For example, when a resident raises a concern about safety or maintenance, you assess the situation, record the issue and make sure it is addressed. By handling situations like this, you strengthen your problem-solving, communication and decision-making skills. You will also gain experience working with people who have mental health needs, building professional awareness that is highly valued across the sector. Key Responsibilities Your work will keep the scheme running smoothly while helping you build valuable skills. Welcome residents and visitors Build strong customer service and communication skills. Respond to incidents and emergencies Develop confidence in problem solving and managing real situations. Support residents with tenancy-related queries Gain practical experience in supported housing. Carry out routine safety and property checks Build knowledge of health and safety procedures in residential settings. Maintain records using the client management system Strengthen your administrative and IT skills. Report maintenance issues and follow them up Learn how housing services maintain safe living environments. Further responsibilities will be discussed during the interview process. About our company Quo Vadis Trust provides safe housing and support for people living with mental health needs across South-East London. Our work helps residents maintain independence while living in a stable and supportive environment. We are guided by our values of Dignity, Excellence, Respect, Integrity and Kindness. The person You are calm, reliable and confident speaking with people from different backgrounds. You remain professional under pressure and enjoy working as part of a team. You will also have: GCSE level English and Maths or equivalent Good IT skills, including Microsoft Office Strong communication and customer service skills Awareness of the challenges faced by people living with mental health needs Flexibility to work shift patterns within a 24-hour rota Experience in social housing or supported housing would be helpful but is not essential. What s next If you want to gain practical housing experience while making a real difference in your community, please apply with your CV and a short supporting statement.