Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Feb 04, 2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
A leading housing and care provider is seeking to hire a Commercial Officer in Rotherham. In this full-time role, you will support the Commercial Team in ensuring strong commercial control and accurate reporting. The ideal candidate will excel in management and have a strong focus on customer service and compliance. Benefits include 25 days annual leave, volunteering support, and a friendly work environment, making this a great opportunity for career growth.
Feb 04, 2026
Full time
A leading housing and care provider is seeking to hire a Commercial Officer in Rotherham. In this full-time role, you will support the Commercial Team in ensuring strong commercial control and accurate reporting. The ideal candidate will excel in management and have a strong focus on customer service and compliance. Benefits include 25 days annual leave, volunteering support, and a friendly work environment, making this a great opportunity for career growth.
The main job role is to give housing advice about all available housing options and manage a caseload of homeless applications. To investigate claims of homelessness, potential homelessness and housing need. Arrange temporary housing when required and to assist people to secure suitable accommodation. You will require 2+ years of relevant experienceworking in housing, social care and/or with people
Feb 04, 2026
Full time
The main job role is to give housing advice about all available housing options and manage a caseload of homeless applications. To investigate claims of homelessness, potential homelessness and housing need. Arrange temporary housing when required and to assist people to secure suitable accommodation. You will require 2+ years of relevant experienceworking in housing, social care and/or with people
Carrington West are assisting their local authority client based in East Anglia in their search for a Principal Planning Officer to join their Development Management. This will be an initial 6 month contract with possible scope to extend. We are looking for an experienced Planning professional with recent local authority experience and the ability to hit the ground running. We are looking for a candidate with experience of dealing with a range of applications, including housing developments of circa 100 homes. The role will involve case officer responsibility for a mixed caseload of applications including major residential and rural schemes. Our client is willing to offer a flexible working situation, with an expectation of on-site and office presence once a week or fortnightly. Interviews are due to take place imminently, if this post is of interest, please do get in touch at your earliest convenience to discuss. It would be beneficial to have a relevant degree or equivalent qualification in town planning and be a member of the Royal Town Planning Institute (RTPI) Carrington West Pay Rate - £55per/hour (Dependant on the experience) Job Ref - 63473 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Feb 04, 2026
Contractor
Carrington West are assisting their local authority client based in East Anglia in their search for a Principal Planning Officer to join their Development Management. This will be an initial 6 month contract with possible scope to extend. We are looking for an experienced Planning professional with recent local authority experience and the ability to hit the ground running. We are looking for a candidate with experience of dealing with a range of applications, including housing developments of circa 100 homes. The role will involve case officer responsibility for a mixed caseload of applications including major residential and rural schemes. Our client is willing to offer a flexible working situation, with an expectation of on-site and office presence once a week or fortnightly. Interviews are due to take place imminently, if this post is of interest, please do get in touch at your earliest convenience to discuss. It would be beneficial to have a relevant degree or equivalent qualification in town planning and be a member of the Royal Town Planning Institute (RTPI) Carrington West Pay Rate - £55per/hour (Dependant on the experience) Job Ref - 63473 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Housing & Income Support Officer - £31,200 £36,400 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday - Friday Department Housing & Property Location Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Housing & Income Support Officer within our Housing & Property Team. The Housing & Income Support Officer will provide robust occupancy related support, income management, and safeguarding interventions within supported accommodation. They will ensure residents sustain their occupancies, manage payments, and receive necessary support while maintaining compliance with housing regulations and safeguarding policies. The postholder will work closely with internal teams, external agencies, and vulnerable residents to promote financial stability, housing security, and overall well-being. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: Monitor rent accounts, identify arrears, and take proactive steps to prevent debt escalation. Engage with residents to agree on affordable repayment plans and provide budgeting support. Assist residents in accessing Housing Benefit, Universal Credit, and other financial and/or benefit entitlements. Work closely with the Finance team to address outstanding debts and implement effective debt management strategies. Help residents maintain their occupancies by addressing housing-related challenges such as rent issues, challenging behaviour, non-engagement, and property maintenance concerns. Conduct regular occupancy sustainment visits, tenancy reviews, inspections, health and safety visits, welfare checks, and support assessments. Identify safeguarding concerns, ensuring they are reported and escalated in line with organisational and legal requirements. Work with support agencies, social services, and safeguarding leads to ensure residents receive the necessary protection and interventions. Maintain accurate and confidential records of safeguarding cases and actions taken. Assist in managing occupancy breaches, challenging behaviour complaints, and safeguarding incidents. Support the allocation and void management process to ensure smooth transitions for new residents. Conduct property inspections, ensuring homes meet health & safety and housing compliance standards. Develop strong working relationships with external agencies, such as local authorities, welfare services, and safeguarding teams. Organise workshops and one-to-one sessions on financial management, tenancy sustainment, and safeguarding awareness. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Relevant qualification in housing management, safeguarding, or a related field (e.g., CIH Level 3, Diploma in Housing, or equivalent experience). Safeguarding and welfare benefits training (or willingness to undertake). Strong knowledge of rent collection processes, arrears prevention, and welfare benefits Experience in housing management, income collection, or occupancy sustainment. Experience working with vulnerable residents and understanding safeguarding protocols. Experience working to strict deadlines without compromising content and service. IT literate with experience using MS Office packages. Ability to identify and respond to safeguarding concerns effectively. Strong communication and negotiation skills to engage with residents and external agencies. Ability to manage caseloads, prioritise workload, and work independently. Strong literacy and numeracy skills Strong planning, organisational and time management skills. Ability to show initiative. Be proactive and identify concerns before they become an incident. Ability to provide non-judgemental, emotional and practical support. Demonstrate respect for difference and diversity. Live our values of Caring, Safe, Creative and Aspirational. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Housing & Income Support Officer position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 03/03/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Feb 04, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Housing & Income Support Officer - £31,200 £36,400 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday - Friday Department Housing & Property Location Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Housing & Income Support Officer within our Housing & Property Team. The Housing & Income Support Officer will provide robust occupancy related support, income management, and safeguarding interventions within supported accommodation. They will ensure residents sustain their occupancies, manage payments, and receive necessary support while maintaining compliance with housing regulations and safeguarding policies. The postholder will work closely with internal teams, external agencies, and vulnerable residents to promote financial stability, housing security, and overall well-being. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: Monitor rent accounts, identify arrears, and take proactive steps to prevent debt escalation. Engage with residents to agree on affordable repayment plans and provide budgeting support. Assist residents in accessing Housing Benefit, Universal Credit, and other financial and/or benefit entitlements. Work closely with the Finance team to address outstanding debts and implement effective debt management strategies. Help residents maintain their occupancies by addressing housing-related challenges such as rent issues, challenging behaviour, non-engagement, and property maintenance concerns. Conduct regular occupancy sustainment visits, tenancy reviews, inspections, health and safety visits, welfare checks, and support assessments. Identify safeguarding concerns, ensuring they are reported and escalated in line with organisational and legal requirements. Work with support agencies, social services, and safeguarding leads to ensure residents receive the necessary protection and interventions. Maintain accurate and confidential records of safeguarding cases and actions taken. Assist in managing occupancy breaches, challenging behaviour complaints, and safeguarding incidents. Support the allocation and void management process to ensure smooth transitions for new residents. Conduct property inspections, ensuring homes meet health & safety and housing compliance standards. Develop strong working relationships with external agencies, such as local authorities, welfare services, and safeguarding teams. Organise workshops and one-to-one sessions on financial management, tenancy sustainment, and safeguarding awareness. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Relevant qualification in housing management, safeguarding, or a related field (e.g., CIH Level 3, Diploma in Housing, or equivalent experience). Safeguarding and welfare benefits training (or willingness to undertake). Strong knowledge of rent collection processes, arrears prevention, and welfare benefits Experience in housing management, income collection, or occupancy sustainment. Experience working with vulnerable residents and understanding safeguarding protocols. Experience working to strict deadlines without compromising content and service. IT literate with experience using MS Office packages. Ability to identify and respond to safeguarding concerns effectively. Strong communication and negotiation skills to engage with residents and external agencies. Ability to manage caseloads, prioritise workload, and work independently. Strong literacy and numeracy skills Strong planning, organisational and time management skills. Ability to show initiative. Be proactive and identify concerns before they become an incident. Ability to provide non-judgemental, emotional and practical support. Demonstrate respect for difference and diversity. Live our values of Caring, Safe, Creative and Aspirational. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Housing & Income Support Officer position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 03/03/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
A local government organization in Romford is seeking a Tenancy Audit Officer for a 1-year fixed-term contract. This role involves verifying authorised occupants of Council properties, ensuring maintenance, and documenting any tenancy fraud or illegal occupation. Strong links with various council departments are crucial for addressing safeguarding and housing issues. Applicants should be detail-oriented and possess excellent communication skills. An informal discussion is available by contacting the listed email.
Feb 04, 2026
Full time
A local government organization in Romford is seeking a Tenancy Audit Officer for a 1-year fixed-term contract. This role involves verifying authorised occupants of Council properties, ensuring maintenance, and documenting any tenancy fraud or illegal occupation. Strong links with various council departments are crucial for addressing safeguarding and housing issues. Applicants should be detail-oriented and possess excellent communication skills. An informal discussion is available by contacting the listed email.
Temporary Accommodation Housing Officer Camden Contract £21.90 per hour PAYE or £28.55 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Temporary Accommodation Housing Officer We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk This is a varied job role as we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough. You will provide an enhanced, proactive housing management service for households in our temporary accommodation including all aspects of property management to ensure that the units are well maintained, remain safe and health and safety compliant. You will be responsible for delivering a customer focused supportive service to homeless households residing in temporary accommodation with a focus on taking all necessary steps to maximise tenancy sustainment. You will be responsible for ensuring that customers are supported with completing Housing Benefit application, ensuring that the rent accounts have been set and that the rent is collected. You will liaise with landlords and property providers to build relationships and ensure that repairing obligations and health & housing safety rating standards are met. You'll also be managing relationships with homeless households in temporary accommodation including taking relevant action to manage tenancy breaches. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Feb 04, 2026
Contractor
Temporary Accommodation Housing Officer Camden Contract £21.90 per hour PAYE or £28.55 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Temporary Accommodation Housing Officer We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk This is a varied job role as we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough. You will provide an enhanced, proactive housing management service for households in our temporary accommodation including all aspects of property management to ensure that the units are well maintained, remain safe and health and safety compliant. You will be responsible for delivering a customer focused supportive service to homeless households residing in temporary accommodation with a focus on taking all necessary steps to maximise tenancy sustainment. You will be responsible for ensuring that customers are supported with completing Housing Benefit application, ensuring that the rent accounts have been set and that the rent is collected. You will liaise with landlords and property providers to build relationships and ensure that repairing obligations and health & housing safety rating standards are met. You'll also be managing relationships with homeless households in temporary accommodation including taking relevant action to manage tenancy breaches. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Location: South East (on-site, 5 days per week) Contract: 3-6 months Salary: 20-25ph Hours: Full-time We are looking for a Visiting Officer to join our team, working five days a week on-site across the South East. This is a hands-on role requiring regular visits to properties and direct engagement with tenants, residents, and stakeholders. Key Responsibilities: Carrying out scheduled and reactive visits to properties Assessing property conditions and reporting issues Liaising with tenants, contractors, and internal teams Ensuring compliance with relevant policies and procedures Maintaining accurate records and reports following visits Supporting tenancy management and resolving on-site issues About You: Previous experience in a visiting, housing, enforcement, or field-based role Strong communication and interpersonal skills Ability to work independently and manage a busy schedule Good IT skills and accurate record keeping Full UK driving licence and access to a vehicle (essential)
Feb 04, 2026
Contractor
Location: South East (on-site, 5 days per week) Contract: 3-6 months Salary: 20-25ph Hours: Full-time We are looking for a Visiting Officer to join our team, working five days a week on-site across the South East. This is a hands-on role requiring regular visits to properties and direct engagement with tenants, residents, and stakeholders. Key Responsibilities: Carrying out scheduled and reactive visits to properties Assessing property conditions and reporting issues Liaising with tenants, contractors, and internal teams Ensuring compliance with relevant policies and procedures Maintaining accurate records and reports following visits Supporting tenancy management and resolving on-site issues About You: Previous experience in a visiting, housing, enforcement, or field-based role Strong communication and interpersonal skills Ability to work independently and manage a busy schedule Good IT skills and accurate record keeping Full UK driving licence and access to a vehicle (essential)
Our local authority client in Surrey is looking to bring in an interim EHO to help fill a vacancy in their Private Sector Housing Team. The work will revolve around HMOs, HHSRS service requests and serving formal notices. The main priority for our client is getting someone quality through the door that can hit the ground running immediately, rather than causing further problems. It is expected the contract will last a minimum of 6 months, with an extension to 12 month and beyond highly likely. It is essential that you have your HHSRS qualification for this role.
Feb 04, 2026
Contractor
Our local authority client in Surrey is looking to bring in an interim EHO to help fill a vacancy in their Private Sector Housing Team. The work will revolve around HMOs, HHSRS service requests and serving formal notices. The main priority for our client is getting someone quality through the door that can hit the ground running immediately, rather than causing further problems. It is expected the contract will last a minimum of 6 months, with an extension to 12 month and beyond highly likely. It is essential that you have your HHSRS qualification for this role.
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Feb 04, 2026
Contractor
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Are you passionate about making a real difference in people's lives by preventing and relieving homelessness? We are looking for a dedicated and knowledgeable Homelessness & Housing Solutions Officer to join a Housing Services team within a dynamic and forward-thinking local authority in Worcestershire. This role plays a vital part in delivering a customer-focused and legally compliant service that helps some of the most vulnerable members of our community. About the Role As a Homelessness & Housing Solutions Officer, you will be the first point of contact for residents in housing crisis. You will provide tailored advice and assistance under the Housing Act 1996 (Parts VI & VII), the Homelessness Reduction Act 2017, and other related legislation. You will help residents explore their housing options and work proactively to prevent homelessness wherever possible. You will be working in a hybrid capacity, with a requirement to attend the office at least 2 days per week, where you'll provide face-to-face support to clients, work collaboratively with colleagues, and participate in rota-based triage and duty systems. Key Responsibilities Provide high-quality, customer-centred housing advice and support with a focus on prevention and early intervention. Act as the central contact for all homelessness and housing solutions enquiries. Deliver advice in line with current legislation, case law, and statutory guidance. Operate telephone and face-to-face triage services on a rota basis, including managing emergency homelessness presentations. Manage and maintain applications, including advice on housing register eligibility and banding. Support the procurement and placement of temporary accommodation when required. Promote digital self-service, providing guidance and encouragement to service users. Maintain accurate records and support service performance monitoring and reporting. Assist with service development initiatives, including landlord engagement, digital transformation, and policy reviews. Ensure compliance with safeguarding, financial regulations, data protection, and risk management protocols. What We're Looking For Experience working within Homelessness and Housing Solutions, ideally in a local authority or similar setting. A strong working knowledge of relevant housing legislation including the Homelessness Reduction Act 2017 and the Housing Act 1996 (Parts VI & VII). Demonstrated ability to deliver person-centred, legally compliant advice to individuals in housing need. Strong communication, interpersonal and problem-solving skills with the ability to handle sensitive and complex situations. Confident in working independently and managing a varied workload in a fast-paced environment. Proficient in IT systems and able to learn new digital platforms, including housing management systems. A collaborative approach, with a commitment to continuous improvement, partnership working, and excellent customer service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 04, 2026
Contractor
Are you passionate about making a real difference in people's lives by preventing and relieving homelessness? We are looking for a dedicated and knowledgeable Homelessness & Housing Solutions Officer to join a Housing Services team within a dynamic and forward-thinking local authority in Worcestershire. This role plays a vital part in delivering a customer-focused and legally compliant service that helps some of the most vulnerable members of our community. About the Role As a Homelessness & Housing Solutions Officer, you will be the first point of contact for residents in housing crisis. You will provide tailored advice and assistance under the Housing Act 1996 (Parts VI & VII), the Homelessness Reduction Act 2017, and other related legislation. You will help residents explore their housing options and work proactively to prevent homelessness wherever possible. You will be working in a hybrid capacity, with a requirement to attend the office at least 2 days per week, where you'll provide face-to-face support to clients, work collaboratively with colleagues, and participate in rota-based triage and duty systems. Key Responsibilities Provide high-quality, customer-centred housing advice and support with a focus on prevention and early intervention. Act as the central contact for all homelessness and housing solutions enquiries. Deliver advice in line with current legislation, case law, and statutory guidance. Operate telephone and face-to-face triage services on a rota basis, including managing emergency homelessness presentations. Manage and maintain applications, including advice on housing register eligibility and banding. Support the procurement and placement of temporary accommodation when required. Promote digital self-service, providing guidance and encouragement to service users. Maintain accurate records and support service performance monitoring and reporting. Assist with service development initiatives, including landlord engagement, digital transformation, and policy reviews. Ensure compliance with safeguarding, financial regulations, data protection, and risk management protocols. What We're Looking For Experience working within Homelessness and Housing Solutions, ideally in a local authority or similar setting. A strong working knowledge of relevant housing legislation including the Homelessness Reduction Act 2017 and the Housing Act 1996 (Parts VI & VII). Demonstrated ability to deliver person-centred, legally compliant advice to individuals in housing need. Strong communication, interpersonal and problem-solving skills with the ability to handle sensitive and complex situations. Confident in working independently and managing a varied workload in a fast-paced environment. Proficient in IT systems and able to learn new digital platforms, including housing management systems. A collaborative approach, with a commitment to continuous improvement, partnership working, and excellent customer service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Housing Officer Location: Devon Salary: £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management o
Feb 04, 2026
Full time
Job Title: Housing Officer Location: Devon Salary: £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management o
PRS Placements Adviser Camden Contract £26.17 per hour PAYE or £34.20 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced PRS Placements Adviser We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk This is important role within the Housing Allocation service responsible for maximising the supply of suitable and affordable private rented homes made available to people in housing need in accordance with the council s homelessness accommodation strategy and placement policy. You will contribute to success in meeting the ambitions of the council s private rented sector strategy through improving property standards, increasing supply and supporting a stronger voice for tenants. Example outcomes or objectives that this role will deliver: • Achieve targets for a supply of suitable, affordable PRS tenancies that meets demand • Proactively and innovatively contribute to the development and delivery of schemes, attracting new landlords as much as possible, to procure PRS housing and achieve a supply of suitable, affordable PRS tenancies that meets demand in accordance with the council s homelessness accommodation placement policy. • Provide the PRS access schemes in a way that continuously provide the best possible value to the council. • Arrange placements into PRS access schemes that are sustainable and meet all agreed standards, so that our customers well-being and resilience are maximised, and poverty minimised. • Working collaboratively with Housing Options colleagues with the discharge of homelessness duty into the private rented sector under the Homelessness Reduction Act 2017 and the Localism Act 2011 • Provide high quality advice and assistance to our customers and accommodation providers as appropriate. • Ensure all income generating schemes operate at maximum income. • Ensure the needs of vulnerable children and adults accessing the service are met through the identification and addressing of support and care needs • Identify and address our customer s equalities needs. • Ensure that Council resources are protected PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Feb 04, 2026
Contractor
PRS Placements Adviser Camden Contract £26.17 per hour PAYE or £34.20 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced PRS Placements Adviser We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk This is important role within the Housing Allocation service responsible for maximising the supply of suitable and affordable private rented homes made available to people in housing need in accordance with the council s homelessness accommodation strategy and placement policy. You will contribute to success in meeting the ambitions of the council s private rented sector strategy through improving property standards, increasing supply and supporting a stronger voice for tenants. Example outcomes or objectives that this role will deliver: • Achieve targets for a supply of suitable, affordable PRS tenancies that meets demand • Proactively and innovatively contribute to the development and delivery of schemes, attracting new landlords as much as possible, to procure PRS housing and achieve a supply of suitable, affordable PRS tenancies that meets demand in accordance with the council s homelessness accommodation placement policy. • Provide the PRS access schemes in a way that continuously provide the best possible value to the council. • Arrange placements into PRS access schemes that are sustainable and meet all agreed standards, so that our customers well-being and resilience are maximised, and poverty minimised. • Working collaboratively with Housing Options colleagues with the discharge of homelessness duty into the private rented sector under the Homelessness Reduction Act 2017 and the Localism Act 2011 • Provide high quality advice and assistance to our customers and accommodation providers as appropriate. • Ensure all income generating schemes operate at maximum income. • Ensure the needs of vulnerable children and adults accessing the service are met through the identification and addressing of support and care needs • Identify and address our customer s equalities needs. • Ensure that Council resources are protected PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Good Afternoon, I am currently representing Camden Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Temporary Accommodation Housing Officer this role will be: N1C 4AG Hybrid The right candidate will: This is a varied job role as we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough You will provide an enhanced, proactive housing management service for households in our temporary accommodation including all aspects of property management to ensure that the units are well maintained, remain safe and health and safety compliant. You will be responsible for delivering a customer focused supportive service to homeless households residing in temporary accommodation with a focus on taking all necessary steps to maximise tenancy sustainment You will be responsible for ensuring that customers are supported with completing Housing Benefit application, ensuring that the rent accounts have been set and that the rent is collected You will liaise with landlords and property providers to build relationships and ensure that repairing obligations and health & housing safety rating standards are met. You'll also be managing relationships with homeless households in temporary accommodation including taking relevant action to manage tenancy breaches. We require the following: Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Feb 03, 2026
Contractor
Good Afternoon, I am currently representing Camden Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Temporary Accommodation Housing Officer this role will be: N1C 4AG Hybrid The right candidate will: This is a varied job role as we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough You will provide an enhanced, proactive housing management service for households in our temporary accommodation including all aspects of property management to ensure that the units are well maintained, remain safe and health and safety compliant. You will be responsible for delivering a customer focused supportive service to homeless households residing in temporary accommodation with a focus on taking all necessary steps to maximise tenancy sustainment You will be responsible for ensuring that customers are supported with completing Housing Benefit application, ensuring that the rent accounts have been set and that the rent is collected You will liaise with landlords and property providers to build relationships and ensure that repairing obligations and health & housing safety rating standards are met. You'll also be managing relationships with homeless households in temporary accommodation including taking relevant action to manage tenancy breaches. We require the following: Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Anti-Social Behaviour Officer known as a "Tenancy Enforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position , you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators . Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively , preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding , and tenancy fraud investigations. Deep understanding of housing and enforcement legislation . Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism . Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Feb 03, 2026
Full time
Anti-Social Behaviour Officer known as a "Tenancy Enforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position , you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators . Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively , preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding , and tenancy fraud investigations. Deep understanding of housing and enforcement legislation . Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism . Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
We are seeking an experienced Housing Needs Officer to join a busy local authority team in Berkshire. You will be responsible for assessing homelessness applications, carrying out robust homelessness decision making under Part VII of the Housing Act, and delivering Relief and Main Housing Duty in line with the Homelessness Reduction Act. The role involves managing a complex caseload, developing and reviewing Personalised Housing Plans (PHPs), and providing high-quality housing advice and prevention support. Candidates must be able to attend the office 2-3 days per week. Strong local authority experience is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 03, 2026
Contractor
We are seeking an experienced Housing Needs Officer to join a busy local authority team in Berkshire. You will be responsible for assessing homelessness applications, carrying out robust homelessness decision making under Part VII of the Housing Act, and delivering Relief and Main Housing Duty in line with the Homelessness Reduction Act. The role involves managing a complex caseload, developing and reviewing Personalised Housing Plans (PHPs), and providing high-quality housing advice and prevention support. Candidates must be able to attend the office 2-3 days per week. Strong local authority experience is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Gas Compliance Officer Contract Type: Permanent Salary: £49,136.93 per annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The difference you will make as a Gas Compliance Officer The Gas Compliance Officer is to audit and assess the quality, compliance, and safety of gas-related works and associated heating, hot water, water pump systems, Heat Interface Units (HIUs), and Heat Stores carried out by both in-house engineers and external contractors. The role ensures full compliance with Gas Safety (Installation and Use) Regulations 1998, British Standards, and Riverside's internal policies across domestic and communal heating systems, hot water installations, and associated trades. Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while specifically protecting the DLO's Gas Safe registration. About you We are looking for someone with• Gas Safe Registered Engineer with experience in compliance auditing.• Domestic ACS Qualifications - CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS• Commercial ACS Qualifications- COCN1,CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A• Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent• Unvented hot water G3, Water Regs WRAS, Part L Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Principal accountabilities: The difference you will make as a Quality Assurance Auditor (Mechanical Services) • Ensure all gas servicing, heating system repairs, hot water system installations, HIU and Heat Store maintenance, and pump servicing meet statutory, regulatory, and Riverside's compliance standards.• Conduct compliance audits across the domestic and communal heating, hot water, water pumps, HIU, and Heat Store teams, including associated trades.• Audit and verify the work of both Riverside's Direct Labour Organisation (DLO) engineers and external contractors.• Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.• Identify non-compliance issues and safety risks, working with teams to implement and track corrective actions.• Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.• Provide training and technical guidance to engineers and contractors to improve work quality and compliance.• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.• Protect Riverside's DLO's Gas Safe registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required. Role Responsibilities 1. Auditing & Compliance • Conduct audits on the installation, maintenance, and servicing of:• Domestic and
Feb 03, 2026
Full time
Job Title: Gas Compliance Officer Contract Type: Permanent Salary: £49,136.93 per annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The difference you will make as a Gas Compliance Officer The Gas Compliance Officer is to audit and assess the quality, compliance, and safety of gas-related works and associated heating, hot water, water pump systems, Heat Interface Units (HIUs), and Heat Stores carried out by both in-house engineers and external contractors. The role ensures full compliance with Gas Safety (Installation and Use) Regulations 1998, British Standards, and Riverside's internal policies across domestic and communal heating systems, hot water installations, and associated trades. Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while specifically protecting the DLO's Gas Safe registration. About you We are looking for someone with• Gas Safe Registered Engineer with experience in compliance auditing.• Domestic ACS Qualifications - CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS• Commercial ACS Qualifications- COCN1,CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A• Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent• Unvented hot water G3, Water Regs WRAS, Part L Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Principal accountabilities: The difference you will make as a Quality Assurance Auditor (Mechanical Services) • Ensure all gas servicing, heating system repairs, hot water system installations, HIU and Heat Store maintenance, and pump servicing meet statutory, regulatory, and Riverside's compliance standards.• Conduct compliance audits across the domestic and communal heating, hot water, water pumps, HIU, and Heat Store teams, including associated trades.• Audit and verify the work of both Riverside's Direct Labour Organisation (DLO) engineers and external contractors.• Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.• Identify non-compliance issues and safety risks, working with teams to implement and track corrective actions.• Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.• Provide training and technical guidance to engineers and contractors to improve work quality and compliance.• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.• Protect Riverside's DLO's Gas Safe registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required. Role Responsibilities 1. Auditing & Compliance • Conduct audits on the installation, maintenance, and servicing of:• Domestic and
Are you an influential leader looking for a new challenge? Would you like the opportunity to take a leading charity through the next exciting phase of its remarkable journey? Harrogate Neighbours exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from residential care (at their homes in Starbeck and Boroughbridge) to meals on wheels in the community to The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. We have a career defining opportunity for a new CEO to lead this organisation, and community, and in doing so inspire and transform lives across the region! The Role The CEO will be accountable to the talented and committed Board of Trustees and be responsible for the overall strategic management, leadership, and development of Harrogate Neighbours. Duties will include: Ensuring the development and implementation of integrated strategies across care, housing, operations, finance, marketing and communications, human resources and workforce, information management and technology, estates and performance monitoring, management and reporting. Providing overall leadership for Harrogate Neighbours in line with the vision, mission and values agreed by the Board of Trustees. Providing strategic leadership for fundraising and income diversification, ensuring the organisation has a sustainable and mixed portfolio of income. Developing and maintaining positive collaborative partnership arrangements with commissioners, local authorities, local communities, MPs, the voluntary sector, communities and other key partners and stakeholders. Overseeing the financial processes for the organisation and leading delivery of the agreed budgets. The Person We are looking for a visionary leader - a creative, charismatic and influential individual who is passionate about the values, ethos and mission of the charity! The skills and experience we are looking for include: A demonstrable track record of working in a senior strategic leadership role Evidence of working with senior leaders and board members to ensure strong and effective financial management Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders Strong and clear communication skills with an ability to lead internally, and also deliver messages to a variety of audiences externally. This is a truly wonderful opportunity to lead a fantastic charity where you will directly influence the landscape for the communities across the Harrogate region, for the future. As CEO of Harrogate Neighbours, you will be leading a financially stable organisation with a strong board and talented staff team. The charity also promotes a supportive culture, has a generous pension scheme, offers a variety of wellbeing initiatives, 6.6 weeks annual leave and a range of additional benefits (including Blue Light Card and paid for massages!). If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 27th February. First stage interviews have been scheduled for Friday 20th March, and second stage interviews will be on 25th, 26th and 27th March 2026. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Feb 03, 2026
Full time
Are you an influential leader looking for a new challenge? Would you like the opportunity to take a leading charity through the next exciting phase of its remarkable journey? Harrogate Neighbours exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from residential care (at their homes in Starbeck and Boroughbridge) to meals on wheels in the community to The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. We have a career defining opportunity for a new CEO to lead this organisation, and community, and in doing so inspire and transform lives across the region! The Role The CEO will be accountable to the talented and committed Board of Trustees and be responsible for the overall strategic management, leadership, and development of Harrogate Neighbours. Duties will include: Ensuring the development and implementation of integrated strategies across care, housing, operations, finance, marketing and communications, human resources and workforce, information management and technology, estates and performance monitoring, management and reporting. Providing overall leadership for Harrogate Neighbours in line with the vision, mission and values agreed by the Board of Trustees. Providing strategic leadership for fundraising and income diversification, ensuring the organisation has a sustainable and mixed portfolio of income. Developing and maintaining positive collaborative partnership arrangements with commissioners, local authorities, local communities, MPs, the voluntary sector, communities and other key partners and stakeholders. Overseeing the financial processes for the organisation and leading delivery of the agreed budgets. The Person We are looking for a visionary leader - a creative, charismatic and influential individual who is passionate about the values, ethos and mission of the charity! The skills and experience we are looking for include: A demonstrable track record of working in a senior strategic leadership role Evidence of working with senior leaders and board members to ensure strong and effective financial management Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders Strong and clear communication skills with an ability to lead internally, and also deliver messages to a variety of audiences externally. This is a truly wonderful opportunity to lead a fantastic charity where you will directly influence the landscape for the communities across the Harrogate region, for the future. As CEO of Harrogate Neighbours, you will be leading a financially stable organisation with a strong board and talented staff team. The charity also promotes a supportive culture, has a generous pension scheme, offers a variety of wellbeing initiatives, 6.6 weeks annual leave and a range of additional benefits (including Blue Light Card and paid for massages!). If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 27th February. First stage interviews have been scheduled for Friday 20th March, and second stage interviews will be on 25th, 26th and 27th March 2026. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Join Our Team at NIHE - Legal Secretary Opportunity! The Northern Ireland Housing Executive (NIHE) is seeking a skilled and motivated Legal Secretary to join our busy Legal Services team. About the Role As a Legal Secretary, you'll play a vital part in supporting our solicitors with administrative and secretarial duties, helping us deliver excellent legal services across the organisation. You'll handle document preparation, file management, and correspondence, ensuring accuracy, confidentiality, and efficiency in all areas of work. Rate of pay 13.67 per hour Location - Belfast City Centre Key Responsibilities Provide high-quality secretarial and administrative support to legal officers Prepare and format legal documents, contracts, and reports Manage case files and maintain accurate records Liaise with internal departments, external solicitors, and clients professionally Handle general office administrative tasks relating to the legal team Essential Criteria Proven experience in a legal or administrative environment Excellent typing, communication, and organisational skills Strong attention to detail and ability to manage competing deadlines Proficiency in Microsoft Office and legal document systems Why Join NIHE? We offer a positive and inclusive workplace culture, opportunities for professional growth, and the chance to make a real difference in communities across Northern Ireland. For further information please send cv or email Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Feb 03, 2026
Seasonal
Join Our Team at NIHE - Legal Secretary Opportunity! The Northern Ireland Housing Executive (NIHE) is seeking a skilled and motivated Legal Secretary to join our busy Legal Services team. About the Role As a Legal Secretary, you'll play a vital part in supporting our solicitors with administrative and secretarial duties, helping us deliver excellent legal services across the organisation. You'll handle document preparation, file management, and correspondence, ensuring accuracy, confidentiality, and efficiency in all areas of work. Rate of pay 13.67 per hour Location - Belfast City Centre Key Responsibilities Provide high-quality secretarial and administrative support to legal officers Prepare and format legal documents, contracts, and reports Manage case files and maintain accurate records Liaise with internal departments, external solicitors, and clients professionally Handle general office administrative tasks relating to the legal team Essential Criteria Proven experience in a legal or administrative environment Excellent typing, communication, and organisational skills Strong attention to detail and ability to manage competing deadlines Proficiency in Microsoft Office and legal document systems Why Join NIHE? We offer a positive and inclusive workplace culture, opportunities for professional growth, and the chance to make a real difference in communities across Northern Ireland. For further information please send cv or email Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Salary £35,500 including Car Allowance Location Bedford Permanent, Full time (37 hours per week) Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing as a Housing Officer: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you ll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 per annum including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Feb 03, 2026
Full time
Salary £35,500 including Car Allowance Location Bedford Permanent, Full time (37 hours per week) Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing as a Housing Officer: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you ll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 per annum including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
