15 jobs found

Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension 20.76 per hour PAYE / 27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Marks Consulting Partners are currently looking for a Tenancy & Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing Delivering a front-line housing management service across a supported living portfolio, ensuring high standards of tenancy and property management Supporting tenants with learning disabilities and autism to sustain their tenancies and live independently Managing tenancy and leasehold responsibilities, including tenancy sign-ups, verification checks and ongoing tenancy support Carrying out regular property inspections and ensuring properties are maintained to a safe and high standard Responding to tenancy issues including anti-social behaviour, complaints and safeguarding concerns Providing advice on housing options, rights and welfare benefits to support sustainable housing outcomes Working closely with social workers, families, landlords and support providers to ensure effective housing solutions Monitoring performance targets including voids, arrears and service standards Ensuring repairs and maintenance issues are reported and resolved within agreed timescales Maintaining accurate records and reporting across housing systems Building strong relationships with internal and external stakeholders to support service delivery and continuous improvement What You Will Need Experience working within a housing officer, tenancy management or supported housing role Experience supporting vulnerable individuals, ideally those with learning disabilities or autism Good knowledge of housing options, tenancy management and relevant legislation Strong understanding of safeguarding and risk management Excellent communication and interpersonal skills Ability to manage a varied caseload and work independently Strong organisational skills with the ability to prioritise workloads effectively Experience working with multi-agency partners and stakeholders Full UK driving licence and access to a vehicle

Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals

We are looking to recruit an Adults Social Worker in the Safeguarding MASH Team within Waltham Forest. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels.This is a fantastic opportunity to join a stable working environment with experienced leadership, whilst receiving regular supervision and training opportunities. London Borough of Waltham Forest ensure that their social workers have as much support as possible, helping them to keep a really good work life balance!The responsibilities of the Adults Social Worker includes: Triage and assess safeguarding concerns for adults at risk, ensuring timely and appropriate responses in line with the Care Act 2014. Collaborate with multi-agency partners, including police, health, and housing, to gather information and support safeguarding decisions. Provide professional advice on safeguarding thresholds, procedures, and referral pathways. Maintain accurate records and escalate cases requiring formal safeguarding enquiries to operational teams. Promote the voice, rights, and wellbeing of adults at risk through person-centred safeguarding practice. The ideal candidate will have: Social Work England registration Eligibility to work in the UK Social Work qualified (MA/BSc/DipSW/CQSW/MSc/BA) Working with Ackerman Pierce you will be guaranteed weekly payment and access to continued profession development, including a dedicated consultant to support you through the interview and on boarding process. The position offers a long contract within a stable supportive team with a great location and excellent transport links as well as being close to central London.To discuss this vacancy or any similar vacancies we currently have available in London, please email your updated CV or contact Carmen Thong for more information.

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health. About the role We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing. Role specifics The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change . About Shelter Scotland Shelter Scotland is Scotland s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland s housing and homelessness sector by offering a broad range of training courses. Home is a human right. It s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety.

Refugee Resettlement Worker Liverpool £(phone number removed) per annum Full-time, 37.5 hours per week, Monday to Friday, 9am to 5pm. New Start is a family run not-for-profit organisation providing residential and supported accommodation services for vulnerable adults, families, and young people. An exciting opportunity has arisen for a Refugee Resettlement Worker to promote the integration, and future resettlement of refugees into UK society. You will assist all refugees in overcoming any barriers they may face adapting to life in the UK. This will include identifying and allocating suitable accommodation within the scheme, registering them with GP and Dental services, assisting with benefits applications and seeking an ESOL course to assist with language barriers. The successful candidate must have previous experience of working with vulnerable migrant groups and an awareness of the challenges faced by asylum seekers and/or refugees navigating the journey of integration into UK life. Excellent communication and good interpersonal skills are essential for the role to assist with ongoing language barrier challenges, and an additional language would be beneficial for the post, but not essential as the service has access to internal and external language support services to assist staff when required. Key responsibilities of a Refugee Resettlement Worker. To undertake an Assessment of Service User Needs for all refugees. To identify and allocate suitable accommodation within the New Roots scheme to meet the needs of the applicate and/or the size of the family unit. To devise and implement a Service Plan between the worker and the service user to map out the immediate support actions requiring intensive assistance. To ensure the Intensive support provided to the service users has a focus on benefit assistance, registration with Universal Job match, seeking an ESOL course, registration with GP & Dental services, giving direct advice, assistance to access Foodbanks, strong advocacy, sign posting, assistance with an Integration Loan application (if required) and referring (as appropriate) to other agencies or bodies. To seek and provide information to service users in a variety of formats (verbal, written, leaflets and various information booklets) To work with the service users as part of their main Service Plan to register with Property Pool Plus (if required) and develop a Personal Integration Plan of both temporary settlement and future resettlement depending upon the Local Authority they wish to settle in. To work with service users under their Service Plan to develop an ongoing action plan to assist with seeking appropriate volunteering opportunities, training and work-related learning experience to assist with future employment options. To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights. To work with, provide updates and lobby external agencies to ensure the delivery of services to refugees in areas such as employment, health, housing, welfare, money management and education are inclusive to the client group s needs and requirements. To assist service users with Family Reunion support if required. To assist service users to obtain a Travel Document if required. To monitor and evaluate the delivery of services through good casework management and recording. To support the reporting requirements of the organisation by documenting and recording statistics using relevant databases to collect the outcomes of service. To provide briefing sessions to groups of service users as required. To provide advice and information to service users in their first language when required using interpreters and adhering to good practice standards. To create, manage and maintain service user files, and ensure that all relevant documentation is completed to the highest standards, within agreed timescales. To initiate and carry out regular case reviews as required to ensure refugees are on the right path to achieve their potential. To report back on key performance indicators to the Project Manager What we have to offer Competitive Salary of £(phone number removed) A contributory pension scheme. 22 days annual leave rising to 30 days with length of service. An online bespoke Mandatory training package including a wide range of additional resources to support your development. A range of learning and development opportunities up to and including Level 5 and Management Qualifications. Medicash enrolment after successful completion of probationary period. You will be joining a fantastic, well-established team. To be successful you will have a minimum of 1 years experience in a similar post supporting asylum seekers and/or refugees. You will hold or be willing to work towards an NVQ Level 3 in Housing/Health and Social Care or an equivalent qualification and be able to accurately record information for case notes and support planning. Positive time management is an essential requirement for the post as you will be responsible for managing your own caseload and coordinating your time to effectively meet the needs of the cases you support. A full UK driving licence and access to your own vehicle is also essential as this position will involve regular travel to tenants properties across Liverpool. This post is subject to enhanced DBS criminal record disclosure

Specialist & Senior Specialist Advocates (Level 4 desired) Location: London Salary : £28,451 £31,044 pro rata 30 days leave + 8 bank holidays Flexible hours Are you passionate about supporting individuals with learning disabilities, autism, or learning difficulties? Do you have experience in court processes, advocacy, or working with neurodiverse individuals? This is an exciting opportunity to join The Elfrida Society s pioneering team and make a life-changing impact on parents navigating complex care and legal processes. The Elfrida Society is a respected, long-established charity supporting adults and parents with learning disabilities and neurodiverse needs (LDND). We are seeking experienced advocates to join our specialist advocacy team to deliver high-quality, rights-based support across London. We have two roles available: Specialist Advocacy Worker for advocates with at least 1 year of experience supporting people with LDND. A formal advocacy qualification is desired but not essential. Senior Specialist Advocate for advocates with a Level 4 advocacy qualification and at least 1 year of experience, capable of managing complex cases and contributing to team development. What you will do: Empower clients to understand their rights and express their views, Advocate across health, social care, housing, and legal systems, Manage a caseload and maintain accurate records, Contribute to the development and quality of our advocacy services. We offer: 30 days annual leave + 8 public holidays (pro-rate) Generous sick pay and Employee Assistance Programme Clinical supervision and reflective practice Flexible, supportive, values-driven workplace To Apply If you feel you are a suitable candidate and would like to work for Elfrida, please click apply to be redirected to our website to complete your application.

Ashberry Recruitment are currently looking for several Supporting Housing Officers to work in the south yorkshire area. You will be working on an Adhoc basis (As and when) , with the opportunity to discuss any contract positions available, as and when they arise. As a Housing Support worker, you will be providing resettlement support to clients within the sheltered housing project and dispersed tenancies. Some of your duties and responsibilities will be as follows: Supporting vulnerable young people or adults with the following needs: Drug and Alcohol Misuse, Sexual Exploitation, Domestic Violence, Mental Health and homelessness. Working as part of a small team Carrying out client needs and risk assessment for all referrals Supporting tenants through individual resettlement support plans Working in a number of different Hostel environments To ensure clients comply with their tenancy agreement Supporting clients with welfare rights, budgeting, employment, education, and training Liaising with all relevant housing agencies to find suitable move on accommodation for tenants Develop links with the local community Ensure communication systems are accurately maintained and up to date Maintenance of the Health and Safety incident and accident records To be aware of and work within agreed organisation policies and procedures Requirements for the role: Enhanced DBS Check (A check will need to be carried out if no current DBS is in place) Full UK Driving Licence and Car (Ideally but not essential) Hours This can vary from part-time to full-time hours, on a Adhoc/casual basis. Opportunity to be pick up a variety of shifts that suit your availability Opportunity to discuss contract positions

Locum Children's Social Worker - 16+ Children & Families TeamSwansea CouncilSwansea Council are seeking an experienced Children's Social Worker to join the 16+ Team on a locum basis. This is an exciting opportunity to support young people as they transition to independence, ensuring they are safeguarded, supported and empowered to achieve their potential.As an experienced social worker in the 16+ Team you will: Work with children and young people (aged 16+) to assess needs, provide support and develop care and pathway plans. Support care leavers in making positive life choices and accessing housing, education, employment and health services. Carry out statutory assessments, risk assessments and reviews in line with legislation and Swansea Council's policies. Work in partnership with Personal Advisors, Youth Homelessness Services and other multi-agency professionals. Promote independence, resilience, and safeguarding whilst respecting young people's rights and individuality. Swansea are looking for social workers who can bring commitment, compassion and professional expertise to the role. You must have: A recognised social work qualification and current Social Care Wales registration. Experience working with children, young people and families - ideally including adolescents and/or care leavers. A sound knowledge of child protection, safeguarding and relevant legislation. Strong assessment, planning and report-writing skills. The ability to work independently, manage risk and build positive relationships with young people. Why Join Swansea Council? Competitive hourly pay: £30.50 - £38.43 Flexible locum contract with potential for extension. Supportive team environment with regular supervision. Opportunity to make a real difference to the lives of care leavers in Swansea. Please give me a ring on or send me an email to .uk to discuss this vacancy in more detail. I look forward to hearing from you!

Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project. About the project The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark. The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing. About the role We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices. About you You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills. Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support. You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work. Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. About Kineara Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.

Job Title: Supported Housing Worker Salary: 25,235 per year Hours: 37.5 hours per week Contract Type: Permanent Location: Bristol Additional Requirements: Willingness to participate in an out-of-hours on-call rota Valid driver's license and access to own vehicle - business insurance required for roles involving travel The Role Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. Key Responsibilities Progress and track referrals made into the service Carry out needs and risk assessments for clients Provide advice and information to deliver an enabling service Ensure all new clients understand their rights and responsibilities Maintain accurate, clear, and up-to-date client records Please note: This job description is not exhaustive and may include other duties in line with the role. What We're Looking For Experience working with people who may have complex needs and/or challenging behaviours Valid driver's license and access to own vehicle - business insurance required for roles involving travel

Support Worker Contract: Permanent (Full Time and Part Time Considered) or Casual (Bank) Location: Chapel Street, Brierley Hill, DY5 2DW Hourly Pay: £12.62 per hour Overview: Are you someone who loves to make a difference to the lives of others and would love to join a values based organisation? If so, then we would love to hear from you! We are currently recruiting for Support Workers to support the provision of our service at our Chapel Street scheme where we support adults with complex support needs, with opportunities to join the team on a permanent basis (full time or part time), or on a casual (bank) basis. Should you be successful at interview, we will ask you for your preferred working arrangements. Please note that due to the nature of this role, it will involve working evenings and weekends. Please note that if you have previously applied for this role and do not meet the essential criteria, then we will be unable to accept your application on this occassion, however, we encourage you to explore our other job openings at BCHG. Job Description: Duties of the role include, but are not limited to: To develop a professional relationship with Tenants and help them to develop a sense of identity and self-esteem. To assist Tenants with personal hygiene and care as necessary. To assist with all domestic duties for tenants as necessary. To escort tenants to and from outside activities when necessary or required. To be aware at all times of tenants individual needs and assist in developing appropriate care and support plans to meet these needs. To ensure any concerns relating to tenants or issues raised by tenants are reported without delay to senior staff. To record and maintain accurate and timely information with regards to medication, care, and daily events. To cover any sleep-in duties as and when required. Person Specification: Essential Experience of working with people with learning disabilities Experience of maintaining budgets and handling money. NVQ Level 2 in Health and Social Care. Knowledge of the needs and requirements of those with learning disabilities. Knowledge of the rights of people with learning disabilities and how these can be promoted. Understanding of the Supporting People and Quality Assessment Framework. Desirable Full UK Drivers License. Previous experience working for a not for profit/charitable organisation. Benefits: Generous annual leave entitlement- 28 days plus bank holidays. Enhanced weekend and bank holiday pay. Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Staff recognition scheme and 100% annual attendance reward. Enrolment into a life assurance programme and access to an attractive contributory pension scheme. Learning and development opportunities to support your continuous professional development. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living and retirement living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 22nd October 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum