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carrington west
Principal S106 Officer
carrington west
Carrington West are assisting a London based local authority client in the search for a P rincipal S106 Officer on a 9 month contract. Responsibilities: 1. Understanding and ability to deal with viability related matters 2. Experience of re-negotiating deeds of planning obligation - particularly in relation to amendments to the delivery of affordable housing 3. Managing relationships with a range of stakeholders to assess non-financial planning obligations matters 4. Working with service areas and infrastructure providers to facilitate the expenditure of funds 5. Interpret complex deeds and submissions 6. Enhance the use of Exacom 7. Report writing with clear recommendations made on your professional judgment 8. Deputise for senior managers It would be beneficial for the post holder to have a Degree or postgraduate diploma in town and country planning or relevant subject such as geography, environmental science, sustainability or geology; and have an in depth knowledge of the UK planning system. The council are looking for candidates who will be able to hit the ground running, who have experience in S106 and/or CIL and/or infrastructure planning matters. Carrington West Pay Rate - £45per/hour Job Ref - 64911 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Mar 19, 2026
Contractor
Carrington West are assisting a London based local authority client in the search for a P rincipal S106 Officer on a 9 month contract. Responsibilities: 1. Understanding and ability to deal with viability related matters 2. Experience of re-negotiating deeds of planning obligation - particularly in relation to amendments to the delivery of affordable housing 3. Managing relationships with a range of stakeholders to assess non-financial planning obligations matters 4. Working with service areas and infrastructure providers to facilitate the expenditure of funds 5. Interpret complex deeds and submissions 6. Enhance the use of Exacom 7. Report writing with clear recommendations made on your professional judgment 8. Deputise for senior managers It would be beneficial for the post holder to have a Degree or postgraduate diploma in town and country planning or relevant subject such as geography, environmental science, sustainability or geology; and have an in depth knowledge of the UK planning system. The council are looking for candidates who will be able to hit the ground running, who have experience in S106 and/or CIL and/or infrastructure planning matters. Carrington West Pay Rate - £45per/hour Job Ref - 64911 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd Basildon, Essex
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Mar 19, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Rullion Managed Services
Resident Liaison Officer - Reading
Rullion Managed Services Reading, Oxfordshire
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Mar 19, 2026
Contractor
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
National Claims
Sales Manager
National Claims Edgware, Middlesex
Job Title: Sales Manager Location : Edgware, HA8 7EB Salary: OTE 75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management , who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience Must live within a commutable distance to Edgware (HA8 7EB) Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment Strong data analysis skills, with the ability to interpret performance metrics and drive improvements Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions Strong organisational and time management skills Effective communication and leadership abilities, with experience managing and motivating teams Who Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline management Personal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team success Benefits: Base salary of 50k, with on-target earnings of 75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays) Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role.
Mar 19, 2026
Full time
Job Title: Sales Manager Location : Edgware, HA8 7EB Salary: OTE 75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management , who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience Must live within a commutable distance to Edgware (HA8 7EB) Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment Strong data analysis skills, with the ability to interpret performance metrics and drive improvements Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions Strong organisational and time management skills Effective communication and leadership abilities, with experience managing and motivating teams Who Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline management Personal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team success Benefits: Base salary of 50k, with on-target earnings of 75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays) Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role.
Build Recruitment
Customer Experience Manager
Build Recruitment Felden, Hertfordshire
Customer Experience Manager Social Housing Location: Hemel Hempstead HP3 Salary: £43,000 per year Permanent Benefits: Company pension, 25 days holiday plus bank holidays, wellbeing resources, retail & lifestyle discounts, enhanced family leave, recognition initiatives About the Role Our client is seeking a Customer Experience Manager to lead and enhance the delivery of outstanding customer service across social housing services. You will ensure residents voices are heard, feedback is acted upon, and services are designed around the needs of tenants and communities. This role focuses on embedding a culture of customer-centric service, ensuring regulatory compliance, and driving improvement through data insight and engagement. Key Responsibilities Develop, manage, and strengthen relationships with internal and external customers. Ensure contract delivery meets or exceeds client and organisational requirements. Manage correspondence from clients and customers professionally and promptly. Act as the point of contact for escalated customer queries. Monitor client satisfaction and address issues proactively. Enhance communication channels according to client and customer needs. Foster strong working relationships with colleagues, clients, and stakeholders. Maximise opportunities to improve customer satisfaction, reflecting core organisational values. Provide support and guidance on procedural and technical matters. Plan, allocate, and evaluate team and individual workloads. Promote a safe, inclusive, and engaging work environment where ideas are valued. Support staff development through one-to-ones, PDPs, talent management, and succession planning. Share best practices across teams and encourage knowledge exchange. Lead by example, demonstrating core values in all aspects of work. What You Will Bring Proven experience managing customer service or resident engagement in social housing, local authorities, or a related sector. Strong customer-centric mindset. Excellent leadership, team management, communication, negotiation, and conflict resolution skills. Ability to analyse data and derive actionable insights. Collaborative approach to team leadership and cross-functional working. What We Offer Excellent development and career progression opportunities. Competitive benefits including pension schemes, wellbeing resources, lifestyle discounts, and enhanced family leave. A supportive, inclusive, and values-driven workplace committed to equity, diversity, and inclusion. Our client is committed to creating a culture where every individual feels valued, respected, and empowered to succeed. If you are passionate about delivering exceptional customer experience and making a positive impact in social housing, this is the role for you.
Mar 19, 2026
Full time
Customer Experience Manager Social Housing Location: Hemel Hempstead HP3 Salary: £43,000 per year Permanent Benefits: Company pension, 25 days holiday plus bank holidays, wellbeing resources, retail & lifestyle discounts, enhanced family leave, recognition initiatives About the Role Our client is seeking a Customer Experience Manager to lead and enhance the delivery of outstanding customer service across social housing services. You will ensure residents voices are heard, feedback is acted upon, and services are designed around the needs of tenants and communities. This role focuses on embedding a culture of customer-centric service, ensuring regulatory compliance, and driving improvement through data insight and engagement. Key Responsibilities Develop, manage, and strengthen relationships with internal and external customers. Ensure contract delivery meets or exceeds client and organisational requirements. Manage correspondence from clients and customers professionally and promptly. Act as the point of contact for escalated customer queries. Monitor client satisfaction and address issues proactively. Enhance communication channels according to client and customer needs. Foster strong working relationships with colleagues, clients, and stakeholders. Maximise opportunities to improve customer satisfaction, reflecting core organisational values. Provide support and guidance on procedural and technical matters. Plan, allocate, and evaluate team and individual workloads. Promote a safe, inclusive, and engaging work environment where ideas are valued. Support staff development through one-to-ones, PDPs, talent management, and succession planning. Share best practices across teams and encourage knowledge exchange. Lead by example, demonstrating core values in all aspects of work. What You Will Bring Proven experience managing customer service or resident engagement in social housing, local authorities, or a related sector. Strong customer-centric mindset. Excellent leadership, team management, communication, negotiation, and conflict resolution skills. Ability to analyse data and derive actionable insights. Collaborative approach to team leadership and cross-functional working. What We Offer Excellent development and career progression opportunities. Competitive benefits including pension schemes, wellbeing resources, lifestyle discounts, and enhanced family leave. A supportive, inclusive, and values-driven workplace committed to equity, diversity, and inclusion. Our client is committed to creating a culture where every individual feels valued, respected, and empowered to succeed. If you are passionate about delivering exceptional customer experience and making a positive impact in social housing, this is the role for you.
Reed
Building Surveyor (Repairs & Maintenance)
Reed Manchester, Lancashire
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Mar 19, 2026
Seasonal
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Raven Housing Trust
Homeownership Team Leader
Raven Housing Trust Redhill, Surrey
We are looking for a Homeownership Team Leader to lead the day-to-day delivery of homeownership services across leasehold, shared ownership and commercial stock. Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. We Put Customers First in everything we do. We will Always Be Curious about how we can do better. We work together to Make It Happen. What you'll achieve in this role: You will supervise advisors to ensure services are delivered accurately, compliantly and to agreed standards. The role provides operational oversight of income and arrears activity, acts as the first point of escalation for complex cases and complaints, and supports consistent performance, escalating high-risk or policy matters to the Homeownership Manager. Key responsibilities include: Act as the first escalation point for complex or high-risk cases, disputes, and Stage 1 complaints, resolving issues early and escalating sensitive matters appropriately. Oversee the preparation and issue of service charge estimates and reconciliations and rent uplifts, ensuring charges are accurate, transparent, clearly communicated, and issued on time. Monitor rent and service charge arrears activity, ensuring early intervention, proportionate recovery action, and customer-focused outcomes are consistently applied. Maintain strong compliance with lease, statutory, regulatory, and policy requirements, ensuring records are accurate, complete, and audit-ready. What you'll bring to Raven: For this role, we are looking for someone with the following: Strong working knowledge of leasehold and shared ownership services, including staircasing, lease extensions, and Right to Acquire / Right to Buy (RTA/RTB) processes. Working knowledge of Section 20 consultation requirements and effective leaseholder engagement. Experience of supervising staff or acting as a senior technical lead within a housing, homeownership, or property management service. Knowledge of the Housing Ombudsman Complaint Handling Code and its application within homeownership services. DBS clearance will be required for this role. Closing date: 20th March 2026. What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at or . As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email or phone us on .
Mar 19, 2026
Full time
We are looking for a Homeownership Team Leader to lead the day-to-day delivery of homeownership services across leasehold, shared ownership and commercial stock. Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. We Put Customers First in everything we do. We will Always Be Curious about how we can do better. We work together to Make It Happen. What you'll achieve in this role: You will supervise advisors to ensure services are delivered accurately, compliantly and to agreed standards. The role provides operational oversight of income and arrears activity, acts as the first point of escalation for complex cases and complaints, and supports consistent performance, escalating high-risk or policy matters to the Homeownership Manager. Key responsibilities include: Act as the first escalation point for complex or high-risk cases, disputes, and Stage 1 complaints, resolving issues early and escalating sensitive matters appropriately. Oversee the preparation and issue of service charge estimates and reconciliations and rent uplifts, ensuring charges are accurate, transparent, clearly communicated, and issued on time. Monitor rent and service charge arrears activity, ensuring early intervention, proportionate recovery action, and customer-focused outcomes are consistently applied. Maintain strong compliance with lease, statutory, regulatory, and policy requirements, ensuring records are accurate, complete, and audit-ready. What you'll bring to Raven: For this role, we are looking for someone with the following: Strong working knowledge of leasehold and shared ownership services, including staircasing, lease extensions, and Right to Acquire / Right to Buy (RTA/RTB) processes. Working knowledge of Section 20 consultation requirements and effective leaseholder engagement. Experience of supervising staff or acting as a senior technical lead within a housing, homeownership, or property management service. Knowledge of the Housing Ombudsman Complaint Handling Code and its application within homeownership services. DBS clearance will be required for this role. Closing date: 20th March 2026. What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at or . As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email or phone us on .
Tristone Nash
Suveying Lead - Damp & Mould
Tristone Nash Bristol, Gloucestershire
TristoneNash are working with a provider of Social Housing, to assist them with their search for a Damp & Mould Surveying Lead on a permanent basis. We are looking for a Lead Surveyor to join the team responsible for the day-to-day management, performance, and quality assurance of a team of Damp & Mould surveyors. Reporting to the Manager of the department, you will be responsible in ensuring that all damp and mould cases are managed effectively and compliantly, from initial triage through to resolution. You will work closely with other departments including Property Repairs and the Area Building Surveyors to provide the full range of building surveying services project management and support the management team in delivering surveying services to the legal framework associated with Awaabs Law, in time and in budget. Key Duties will include: Leading a high-performing team, which includes setting conducting regular 1-2-1 meetings, performance reviews as well as supporting wellbeing, professional development and competency standards within the team. Undertaking surveys for complex damp and mould cases where required. Supporting surveyors with technical advice and decision-making. Producing and review detailed reports and specifications for remedial works. Supporting complaint resolution and responses related to damp and mould cases. To apply for this position, we are looking for: Proven experience leading or supervising surveying or technical teams Strong technical knowledge of damp, mould, and building pathology. Detailed understanding of HHSRS and housing compliance requirements A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience working with asset management, leasehold, response repairs, empty homes and programmed works. A full and clean driving license. To apply for this position, please submit your CV or contact Natasha Moore for more information
Mar 19, 2026
Full time
TristoneNash are working with a provider of Social Housing, to assist them with their search for a Damp & Mould Surveying Lead on a permanent basis. We are looking for a Lead Surveyor to join the team responsible for the day-to-day management, performance, and quality assurance of a team of Damp & Mould surveyors. Reporting to the Manager of the department, you will be responsible in ensuring that all damp and mould cases are managed effectively and compliantly, from initial triage through to resolution. You will work closely with other departments including Property Repairs and the Area Building Surveyors to provide the full range of building surveying services project management and support the management team in delivering surveying services to the legal framework associated with Awaabs Law, in time and in budget. Key Duties will include: Leading a high-performing team, which includes setting conducting regular 1-2-1 meetings, performance reviews as well as supporting wellbeing, professional development and competency standards within the team. Undertaking surveys for complex damp and mould cases where required. Supporting surveyors with technical advice and decision-making. Producing and review detailed reports and specifications for remedial works. Supporting complaint resolution and responses related to damp and mould cases. To apply for this position, we are looking for: Proven experience leading or supervising surveying or technical teams Strong technical knowledge of damp, mould, and building pathology. Detailed understanding of HHSRS and housing compliance requirements A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience working with asset management, leasehold, response repairs, empty homes and programmed works. A full and clean driving license. To apply for this position, please submit your CV or contact Natasha Moore for more information
Marks Consulting Partners Limited
Housing Manager
Marks Consulting Partners Limited Reigate, Surrey
Marks Consulting Partners is currently looking for a Senior Housing Officer to work with one of our Charity Association clients in Surrey What the Job Will Be Doing Leading the delivery of high-quality, customer-focused housing management services. Managing complex tenancy, safeguarding, and estate management issues. Providing housing-related support to residents to help them sustain their tenancies. Working closely with external agencies, local authorities, and legal representatives. Supporting residents with welfare benefits, financial management, and tenancy responsibilities. Driving service improvements and ensuring KPIs and service standards are achieved. Contributing to policy, procedure, and service development across housing management. Supporting the wider property and maintenance teams to resolve housing and repair issues. What You Will Need Essential: Level 4 qualification from the Chartered Institute of Housing (CIH) Proven experience within housing management or tenancy sustainment. Strong knowledge of housing legislation and best practice within the social housing sector. Experience managing complex tenancy issues, safeguarding, and resident support. Ability to work collaboratively with external partners and statutory agencies. Strong communication, problem-solving, and conflict resolution skills. Experience supporting residents with welfare benefits and financial matters. Ability to manage a varied caseload and deliver person-centred housing services.
Mar 19, 2026
Contractor
Marks Consulting Partners is currently looking for a Senior Housing Officer to work with one of our Charity Association clients in Surrey What the Job Will Be Doing Leading the delivery of high-quality, customer-focused housing management services. Managing complex tenancy, safeguarding, and estate management issues. Providing housing-related support to residents to help them sustain their tenancies. Working closely with external agencies, local authorities, and legal representatives. Supporting residents with welfare benefits, financial management, and tenancy responsibilities. Driving service improvements and ensuring KPIs and service standards are achieved. Contributing to policy, procedure, and service development across housing management. Supporting the wider property and maintenance teams to resolve housing and repair issues. What You Will Need Essential: Level 4 qualification from the Chartered Institute of Housing (CIH) Proven experience within housing management or tenancy sustainment. Strong knowledge of housing legislation and best practice within the social housing sector. Experience managing complex tenancy issues, safeguarding, and resident support. Ability to work collaboratively with external partners and statutory agencies. Strong communication, problem-solving, and conflict resolution skills. Experience supporting residents with welfare benefits and financial matters. Ability to manage a varied caseload and deliver person-centred housing services.
Niyaa People Ltd
Housing Manager
Niyaa People Ltd Reigate, Surrey
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement. Key responsibilities of Housing Manager: Lead the delivery of high-quality, customer-focused housing services Manage complex tenancy, estate, rent arrears and anti-social behaviour cases Support tenants to establish, sustain and maintain their homes Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently Ensure compliance with regulatory standards and property legislation Undertake estate inspections and monitor health and safety checks across the housing stock Liaise with local authorities, contractors, external agencies and legal representatives Organise tenancy meetings and oversee policies and procedures relating to housing Investigate nuisance and anti-social behaviour, maintaining accurate records The successful Housing Manager will have: A minimum of 5 years' experience in a housing management or similar operational role Strong knowledge of housing legislation, tenancy enforcement and welfare benefits CIH Level 4 Certificate for the Housing Profession (or equivalent) Experience supporting tenants with financial and benefit-related matters Excellent communication skills and the ability to handle complex cases effectively A full UK driving licence and access to a vehicle for work Flexibility to work occasional evenings, weekends and night audits The role offers: Permanent contract, 37 hours per week Salary: 55,000- 60,000 per annum Senior housing role with operational responsibility and team oversight Opportunities to influence service delivery and improvement This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential. If this Housing Manager role is of interest, please give Tiyana a call on (phone number removed) or email .u
Mar 19, 2026
Full time
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement. Key responsibilities of Housing Manager: Lead the delivery of high-quality, customer-focused housing services Manage complex tenancy, estate, rent arrears and anti-social behaviour cases Support tenants to establish, sustain and maintain their homes Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently Ensure compliance with regulatory standards and property legislation Undertake estate inspections and monitor health and safety checks across the housing stock Liaise with local authorities, contractors, external agencies and legal representatives Organise tenancy meetings and oversee policies and procedures relating to housing Investigate nuisance and anti-social behaviour, maintaining accurate records The successful Housing Manager will have: A minimum of 5 years' experience in a housing management or similar operational role Strong knowledge of housing legislation, tenancy enforcement and welfare benefits CIH Level 4 Certificate for the Housing Profession (or equivalent) Experience supporting tenants with financial and benefit-related matters Excellent communication skills and the ability to handle complex cases effectively A full UK driving licence and access to a vehicle for work Flexibility to work occasional evenings, weekends and night audits The role offers: Permanent contract, 37 hours per week Salary: 55,000- 60,000 per annum Senior housing role with operational responsibility and team oversight Opportunities to influence service delivery and improvement This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential. If this Housing Manager role is of interest, please give Tiyana a call on (phone number removed) or email .u
Southway Housing Trust
Facilities Caretaker
Southway Housing Trust Northenden, Manchester
FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Mar 19, 2026
Seasonal
FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Adecco
Interim) FRA
Adecco
Job purpose The role will be working as part of the Fire Safety Team and responsible for undertaking fire risk assessments and identifying all fire related risks and issues across Riverside's property portfolio. You will work with other teams to ensure that we reduce the fire risks for our residents and continue to build and maintain homes that meet our Fire Safety standards. Reporting directly to the Fire Risk Assessment Manager, the post holder will be responsible for promoting good fire safety practices throughout Riverside Group and for ensuring effective fire risk assessments are completed and providing information to support fire safety management. Role requires you to: To carry out suitable and sufficient fire risk assessments as defined by Regulatory Reform (Fire Safety) Order 2005. Undertake fire risk assessments, inspections and audits across its estate including residential premises, supported schemes, commercial properties, workplaces and events. To be responsible for identifying all fire related risks and issues across the portfolio and specifying what needs to be undertaken to meet any significant findings, clearly identifying all works and not generic statements. Also post inspect necessary remedial actions. Work in collaboration with Riverside Directorates, Housing care and Support, One Direct, City Style and Riverside Development to maximise fire safety compliance. Liaise with other professional bodies including Building Control and the Fire Service. Support operational departments to ensure that our residents, staff and other stakeholders are aware of fire evacuation strategies in their buildings and advise on any potential changes in this strategy. To ensure that fire risk assessment reports are uploaded promptly and correctly to ODML management system to enable operational teams to update their action plan within agreed timescales. Liaise with operational teams to resolve risks of any serious and/or imminent danger and prioritise actions arising from the fire risk assessment process in order to resolve the most significant issues first. Assist Directorates with fire risk assessments including training, technical referral and review. Support local fire safety awareness campaigns. Ensure changes to legislation, codes of practice and procedures are identified and implemented effectively in accordance with agreed policies and procedures. To collate and analyse fire statistics and recommend preventative intervention methods to reduce fire risk To develop and maintain positive relationships with all Riverside Group Directorates, staff and contractors. To deliver continuous improvement and maintenance of high professional standards of excellence. Person Specification Knowledge, Skills and Experience Extensive experience of working within a fire safety risk assessment role and completing high quality assessments for a diverse property portfolio including high risk and complex buildings. Ability to demonstrate current independent professional accreditation/3rd party certification to FRACC competency criteria (eg Warrington, IFE, IFSM ) Will hold a NEBOSH Fire Certificate or equivalent Will have a working knowledge of fire service procedures Will be able to interpret complex fire safety solutions that can contribute to fire strategies A detailed understanding of the Regulatory Reform (Fire Safety) Order 2005 and ability to interpret compliance requirements to a range of different stakeholders. Ability to understand the impact of the significant findings and demonstrate extensive experience in the practical resolution and completion of these works within a social housing context. Experience of working effectively with non-technical end users to deliver effective fire solutions and produce high quality technical and end-user advice Excellent relationship and stakeholder management skills, coupled with a professional approach and style Ability to respond to complex queries and provide innovative solutions Excellent communication skills with the ability to convey technical information clearly, accurately and convincingly through speech and/or in writing. Ability to provide accurate and timely fire advice to colleagues Results focus: sets high work standards for self and demonstrates drive to meet targets. Customer orientation: desire and willingness to address the needs of internal and external customers, seeking continually to improve quality & standards of excellence. Teamwork: contributes actively to a working environment, in which team members work co-operatively with each other, accepting collective responsibility. Planning & Organisation: prioritises, organises & schedules activities & resources to ensure achievement of results within tight deadlines. Respect for all: demonstrates awareness of cultural and community diversity and sensitivity to the needs and feelings of other people. Responsive to change: Receptive to the need for change and adaptable to changing work demands and conditions. Able to work under pressure and to deadlines. An aptitude for presenting technical information to non-technical staff / Training. A full driving licence Able to demonstrate the application of organisational values in all of their activities.
Mar 19, 2026
Contractor
Job purpose The role will be working as part of the Fire Safety Team and responsible for undertaking fire risk assessments and identifying all fire related risks and issues across Riverside's property portfolio. You will work with other teams to ensure that we reduce the fire risks for our residents and continue to build and maintain homes that meet our Fire Safety standards. Reporting directly to the Fire Risk Assessment Manager, the post holder will be responsible for promoting good fire safety practices throughout Riverside Group and for ensuring effective fire risk assessments are completed and providing information to support fire safety management. Role requires you to: To carry out suitable and sufficient fire risk assessments as defined by Regulatory Reform (Fire Safety) Order 2005. Undertake fire risk assessments, inspections and audits across its estate including residential premises, supported schemes, commercial properties, workplaces and events. To be responsible for identifying all fire related risks and issues across the portfolio and specifying what needs to be undertaken to meet any significant findings, clearly identifying all works and not generic statements. Also post inspect necessary remedial actions. Work in collaboration with Riverside Directorates, Housing care and Support, One Direct, City Style and Riverside Development to maximise fire safety compliance. Liaise with other professional bodies including Building Control and the Fire Service. Support operational departments to ensure that our residents, staff and other stakeholders are aware of fire evacuation strategies in their buildings and advise on any potential changes in this strategy. To ensure that fire risk assessment reports are uploaded promptly and correctly to ODML management system to enable operational teams to update their action plan within agreed timescales. Liaise with operational teams to resolve risks of any serious and/or imminent danger and prioritise actions arising from the fire risk assessment process in order to resolve the most significant issues first. Assist Directorates with fire risk assessments including training, technical referral and review. Support local fire safety awareness campaigns. Ensure changes to legislation, codes of practice and procedures are identified and implemented effectively in accordance with agreed policies and procedures. To collate and analyse fire statistics and recommend preventative intervention methods to reduce fire risk To develop and maintain positive relationships with all Riverside Group Directorates, staff and contractors. To deliver continuous improvement and maintenance of high professional standards of excellence. Person Specification Knowledge, Skills and Experience Extensive experience of working within a fire safety risk assessment role and completing high quality assessments for a diverse property portfolio including high risk and complex buildings. Ability to demonstrate current independent professional accreditation/3rd party certification to FRACC competency criteria (eg Warrington, IFE, IFSM ) Will hold a NEBOSH Fire Certificate or equivalent Will have a working knowledge of fire service procedures Will be able to interpret complex fire safety solutions that can contribute to fire strategies A detailed understanding of the Regulatory Reform (Fire Safety) Order 2005 and ability to interpret compliance requirements to a range of different stakeholders. Ability to understand the impact of the significant findings and demonstrate extensive experience in the practical resolution and completion of these works within a social housing context. Experience of working effectively with non-technical end users to deliver effective fire solutions and produce high quality technical and end-user advice Excellent relationship and stakeholder management skills, coupled with a professional approach and style Ability to respond to complex queries and provide innovative solutions Excellent communication skills with the ability to convey technical information clearly, accurately and convincingly through speech and/or in writing. Ability to provide accurate and timely fire advice to colleagues Results focus: sets high work standards for self and demonstrates drive to meet targets. Customer orientation: desire and willingness to address the needs of internal and external customers, seeking continually to improve quality & standards of excellence. Teamwork: contributes actively to a working environment, in which team members work co-operatively with each other, accepting collective responsibility. Planning & Organisation: prioritises, organises & schedules activities & resources to ensure achievement of results within tight deadlines. Respect for all: demonstrates awareness of cultural and community diversity and sensitivity to the needs and feelings of other people. Responsive to change: Receptive to the need for change and adaptable to changing work demands and conditions. Able to work under pressure and to deadlines. An aptitude for presenting technical information to non-technical staff / Training. A full driving licence Able to demonstrate the application of organisational values in all of their activities.
Bennett and Game Recruitment LTD
Solar PV Electrician
Bennett and Game Recruitment LTD Bristol, Gloucestershire
Position: Solar PV Electrician Location: Bristol / South Wales Salary: 45,000 - 50,000 (DOE) A fast-growing contractor within the solar and renewables sector is seeking to appoint a Solar PV Electrician as part of their rapidly expanding installation team. This opportunity comes with a company that has the backing of a 700m turnover group and has achieved over 140% growth in the past 12 months, with clear plans to grow further. Solar PV Electrician Job Overview Travelling to new build housing sites across the Bristol and South Wales area and assisting with the electrical installation stage of solar PV installation projects Carrying out post-panel electrical installation of solar PV systems, including DC string connections, inverter wiring, and integration into consumer units Performing full system testing including any relevant electrical certification Working with roofing installers, site managers, and contract managers to ensure projects are completed fully and efficiently Solar PV Electrician Job Requirements Fully Qualified Electrician, NVQ Level 3, 18th Edition, 2391 Test and Inspection ECS/JIB Gold Card holder Full UK driving licence Any experience working directly on solar systems is desirable but not essential Based within Bristol/South Wales and happy to travel across the area including Bristol, Gloucestershire, Newport, and Cardiff areas Solar PV Electrician Salary & Benefits Basic Salary: 45k - 50k, depending on experience Company van provided Overtime paid at 1.5x hourly rate 25 to 30 days holiday, plus Bank Holidays Pension scheme Company bonus scheme 2 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Strong opportunities for career and personal growth with a clear progressive employer Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 19, 2026
Full time
Position: Solar PV Electrician Location: Bristol / South Wales Salary: 45,000 - 50,000 (DOE) A fast-growing contractor within the solar and renewables sector is seeking to appoint a Solar PV Electrician as part of their rapidly expanding installation team. This opportunity comes with a company that has the backing of a 700m turnover group and has achieved over 140% growth in the past 12 months, with clear plans to grow further. Solar PV Electrician Job Overview Travelling to new build housing sites across the Bristol and South Wales area and assisting with the electrical installation stage of solar PV installation projects Carrying out post-panel electrical installation of solar PV systems, including DC string connections, inverter wiring, and integration into consumer units Performing full system testing including any relevant electrical certification Working with roofing installers, site managers, and contract managers to ensure projects are completed fully and efficiently Solar PV Electrician Job Requirements Fully Qualified Electrician, NVQ Level 3, 18th Edition, 2391 Test and Inspection ECS/JIB Gold Card holder Full UK driving licence Any experience working directly on solar systems is desirable but not essential Based within Bristol/South Wales and happy to travel across the area including Bristol, Gloucestershire, Newport, and Cardiff areas Solar PV Electrician Salary & Benefits Basic Salary: 45k - 50k, depending on experience Company van provided Overtime paid at 1.5x hourly rate 25 to 30 days holiday, plus Bank Holidays Pension scheme Company bonus scheme 2 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Strong opportunities for career and personal growth with a clear progressive employer Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Niyaa People Ltd
Private Sector Housing Manager
Niyaa People Ltd
We are recruiting a Private Sector Housing Manager to join a well-established social housing group in Essex. As a Private Sector Housing Manager, you will lead a high-performing team, overseeing enforcement, regulatory delivery, and service improvement while ensuring compliance and high professional standards across the service. This is a senior leadership opportunity offering real scope to influe
Mar 19, 2026
Full time
We are recruiting a Private Sector Housing Manager to join a well-established social housing group in Essex. As a Private Sector Housing Manager, you will lead a high-performing team, overseeing enforcement, regulatory delivery, and service improvement while ensuring compliance and high professional standards across the service. This is a senior leadership opportunity offering real scope to influe
Michael Page
M&E Manager - Social Housing
Michael Page Grimsby, Lincolnshire
As Mechanical & Electrical Manager you will be responsible for leading internal delivery teams of Engineers/Electricians, ensuring our clients M&E function is delivered to our customers in line with requirements. Client Details Our client is at the forefront of providing secure, efficient, and affordable housing across Lincolnshire. Managing around 12,000 homes with a yearly turnover of 66m, they are one of the largest employers in the region with over 20,000 customers. As a charity focused on social housing, their goal is to support those most in need across the county. Description Lead the M&E operational delivery team in terms of electrical repairs, testing and installations Ensure compliance across M&E service areas in line with current legislation You will proactively manage your team using all management information available ensuring that you and your team work safely to the policies Ensure safety for yourself, staff, customers & the public You will ensure that the works carried out within the homes function is completed to the highest quality standards using the most appropriate tools You will ensure that all M&E works are suitably certificated as required by policies, legislation, guidance, recommendation or other requirement Profile Mechanical or Electrical qualification Relevant M&E experience in managerial role Strong background within social housing Job Offer 60,000 - 65,000 salary Up to 12% employer pension contribution Healthcare benefits 32 days annual leave (including bank holiday)
Mar 19, 2026
Full time
As Mechanical & Electrical Manager you will be responsible for leading internal delivery teams of Engineers/Electricians, ensuring our clients M&E function is delivered to our customers in line with requirements. Client Details Our client is at the forefront of providing secure, efficient, and affordable housing across Lincolnshire. Managing around 12,000 homes with a yearly turnover of 66m, they are one of the largest employers in the region with over 20,000 customers. As a charity focused on social housing, their goal is to support those most in need across the county. Description Lead the M&E operational delivery team in terms of electrical repairs, testing and installations Ensure compliance across M&E service areas in line with current legislation You will proactively manage your team using all management information available ensuring that you and your team work safely to the policies Ensure safety for yourself, staff, customers & the public You will ensure that the works carried out within the homes function is completed to the highest quality standards using the most appropriate tools You will ensure that all M&E works are suitably certificated as required by policies, legislation, guidance, recommendation or other requirement Profile Mechanical or Electrical qualification Relevant M&E experience in managerial role Strong background within social housing Job Offer 60,000 - 65,000 salary Up to 12% employer pension contribution Healthcare benefits 32 days annual leave (including bank holiday)
Shelter
Assistant Shop Manager - Montrose
Shelter
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 19, 2026
Full time
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Hestia
Waking Night Recovery Worker
Hestia
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 18, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
IRIS Recruitment
Duty Worker
IRIS Recruitment
Duty Worker Bristol £26,385 - £27,189 Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Mar 18, 2026
Full time
Duty Worker Bristol £26,385 - £27,189 Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
carrington west
Interim Estates Manager
carrington west Benfleet, Essex
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £400-£450 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Mar 18, 2026
Contractor
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £400-£450 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Shelter
Assistant Shop Manager - Preston Furniture Shop
Shelter
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 18, 2026
Full time
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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