Description Location : Worthing base, covering Crawley Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 18, 2026
Full time
Description Location : Worthing base, covering Crawley Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Description Location : Horsham Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 18, 2026
Full time
Description Location : Horsham Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time 40 Hours On-Call Responsibility 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated 'Good' provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: Hold CQC registration for the scheme Lead and develop a team of 50+ staff Maintain strong governance and inspection readiness Drive quality improvement towards Outstanding Ensure safe, compliant and financially stable service delivery Represent the service with Commissioners and Housing partners This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For Governance & Compliance Full CQC compliance and statutory notifications Safeguarding oversight and incident management Monthly audits across medication, care plans and documentation Maintaining inspection-ready evidence Leadership & Workforce Stability Line management of seniors and coordinators Staff supervision, appraisals and performance management Rota oversight and safe staffing levels Embedding a culture of accountability and professionalism Working closely with housing team and supporting the day-to-day operations Care Quality & Resident Outcomes Assessing new clients for suitability and mobilising new service Draft assessments, care plan and reviews Partnership working with GPs, Social Workers and health teams Responding effectively to complex care needs Stakeholder Management Contract review meetings with Local Authorities Building strong relationships with residents and families Professional representation of the organisation at all times About You Current or previous Registered Manager within Extra Care Strong working knowledge of CQC standards and inspection frameworks Experience managing teams of 30+ staff Level 5 in Health & Social Care (or working towards) Calm, organised and governance-focused Able to manage safeguarding and complex incidents confidently Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.
Mar 18, 2026
Full time
Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time 40 Hours On-Call Responsibility 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated 'Good' provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: Hold CQC registration for the scheme Lead and develop a team of 50+ staff Maintain strong governance and inspection readiness Drive quality improvement towards Outstanding Ensure safe, compliant and financially stable service delivery Represent the service with Commissioners and Housing partners This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For Governance & Compliance Full CQC compliance and statutory notifications Safeguarding oversight and incident management Monthly audits across medication, care plans and documentation Maintaining inspection-ready evidence Leadership & Workforce Stability Line management of seniors and coordinators Staff supervision, appraisals and performance management Rota oversight and safe staffing levels Embedding a culture of accountability and professionalism Working closely with housing team and supporting the day-to-day operations Care Quality & Resident Outcomes Assessing new clients for suitability and mobilising new service Draft assessments, care plan and reviews Partnership working with GPs, Social Workers and health teams Responding effectively to complex care needs Stakeholder Management Contract review meetings with Local Authorities Building strong relationships with residents and families Professional representation of the organisation at all times About You Current or previous Registered Manager within Extra Care Strong working knowledge of CQC standards and inspection frameworks Experience managing teams of 30+ staff Level 5 in Health & Social Care (or working towards) Calm, organised and governance-focused Able to manage safeguarding and complex incidents confidently Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.
EasyWebRecruitment.com
Stockton-on-tees, County Durham
A place to make things happen Salary : £40,200 per annum Location : North East. Patch covering Middlesborough, Stockton, Hartlepool, Sunderland, Bishop Auckland, East Cleveland, Harrogate & York depending on location of successful applicant. Contact Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm plus on call as required. They believe everyone should have a safe and affordable place to call home. It s this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you re looking for a career where you can learn new skills, try new things and shape your future, there s a place for you with their organisation. About the role As a Maintenance Surveyor, you ll deliver repairs and voids maintenance services for up to 1,100 properties across your region, collaborating with their teams and contractors to provide their customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab s Law, you ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to their mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus an additional essential user car allowance starting at £1,250 per annum. About yo u You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you ll be travelling around their different sites, you ll also need a full UK driving licence and access to a vehicle. Successful candidates will be subject to a DBS check. They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc. REF-
Mar 18, 2026
Full time
A place to make things happen Salary : £40,200 per annum Location : North East. Patch covering Middlesborough, Stockton, Hartlepool, Sunderland, Bishop Auckland, East Cleveland, Harrogate & York depending on location of successful applicant. Contact Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm plus on call as required. They believe everyone should have a safe and affordable place to call home. It s this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you re looking for a career where you can learn new skills, try new things and shape your future, there s a place for you with their organisation. About the role As a Maintenance Surveyor, you ll deliver repairs and voids maintenance services for up to 1,100 properties across your region, collaborating with their teams and contractors to provide their customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab s Law, you ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to their mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus an additional essential user car allowance starting at £1,250 per annum. About yo u You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you ll be travelling around their different sites, you ll also need a full UK driving licence and access to a vehicle. Successful candidates will be subject to a DBS check. They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc. REF-
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Mar 18, 2026
Contractor
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
We are seeking an experienced Responsive Repairs Manager to lead and oversee a busy Local Housing Authorities property services function on an interim basis. This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional surveyors and property officers, managing the delivery of responsive repairs, voids, and planned / cyclical works. You ll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. This is a great opportunity to step in as an interim leader and make an immediate impact in a supportive, values-driven organisation. Key Responsibilities Lead and manage a regional property services team Oversee responsive repairs and voids services, ensuring high standards and timeliness Manage contractors, planned investment programmes, and budgets Implement process improvements and continuous service enhancements Ensure compliance with housing legislation, H&S regulations, and organisational policies Work closely with housing, finance, and leasehold teams Serve a diverse resident base, including vulnerable people with physical, learning, or mental health needs About You Significant experience managing property services in social housing Expertise in responsive repairs, voids, and planned programmes Strong leadership and team development skills In-depth knowledge of housing, tenancy, leasehold, and H&S legislation Experience delivering service improvements, budgets, and contract management Comfortable working with vulnerable residents and multi-disciplinary teams Additional Information Interim role 3 months initially Hybrid 2/3 days in office DBS check required Flexible location with some regional travel Immediate start preferred If you are a proactive, hands-on leader looking to make a tangible difference in property services, we would love to hear from you.
Mar 18, 2026
Seasonal
We are seeking an experienced Responsive Repairs Manager to lead and oversee a busy Local Housing Authorities property services function on an interim basis. This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional surveyors and property officers, managing the delivery of responsive repairs, voids, and planned / cyclical works. You ll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. This is a great opportunity to step in as an interim leader and make an immediate impact in a supportive, values-driven organisation. Key Responsibilities Lead and manage a regional property services team Oversee responsive repairs and voids services, ensuring high standards and timeliness Manage contractors, planned investment programmes, and budgets Implement process improvements and continuous service enhancements Ensure compliance with housing legislation, H&S regulations, and organisational policies Work closely with housing, finance, and leasehold teams Serve a diverse resident base, including vulnerable people with physical, learning, or mental health needs About You Significant experience managing property services in social housing Expertise in responsive repairs, voids, and planned programmes Strong leadership and team development skills In-depth knowledge of housing, tenancy, leasehold, and H&S legislation Experience delivering service improvements, budgets, and contract management Comfortable working with vulnerable residents and multi-disciplinary teams Additional Information Interim role 3 months initially Hybrid 2/3 days in office DBS check required Flexible location with some regional travel Immediate start preferred If you are a proactive, hands-on leader looking to make a tangible difference in property services, we would love to hear from you.
Job Title: Resident Liaison Officer (Kitchens & Bathrooms) Location: Hemel Hempstead Salary: Up to £31,000 Company Van & Fuel Card Sector: Social Housing / Planned Maintenance About the Role We are seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned kitchen and bathroom replacement works within social housing properties across Hemel Hempstead and surrounding areas. You will act as the key point of contact between residents and site teams, ensuring works are delivered smoothly while maintaining excellent customer satisfaction. Key Responsibilities Act as the primary liaison between residents, site management, and client representatives Arrange and attend pre-start meetings with tenants prior to kitchen and bathroom works Clearly communicate programme dates, scope of works, and expected timelines Manage resident expectations and handle any queries or complaints professionally Support vulnerable residents and ensure appropriate assistance is in place Maintain accurate records of visits, communications, and resident feedback Conduct post-completion satisfaction visits and surveys Work closely with Site Managers and Supervisors to minimise disruption Requirements Previous experience as a Resident Liaison Officer within social housing (essential) Experience working on planned maintenance programmes (kitchens & bathrooms preferred) Strong communication and interpersonal skills Ability to manage difficult situations with empathy and professionalism Organised with strong administrative skills Full UK driving licence (essential) What s on Offer Salary up to £31,000 (depending on experience) Company van & fuel card Long-term, stable work within a reputable contractor Supportive team environment Opportunity to work on a well-established social housing framework
Mar 18, 2026
Full time
Job Title: Resident Liaison Officer (Kitchens & Bathrooms) Location: Hemel Hempstead Salary: Up to £31,000 Company Van & Fuel Card Sector: Social Housing / Planned Maintenance About the Role We are seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned kitchen and bathroom replacement works within social housing properties across Hemel Hempstead and surrounding areas. You will act as the key point of contact between residents and site teams, ensuring works are delivered smoothly while maintaining excellent customer satisfaction. Key Responsibilities Act as the primary liaison between residents, site management, and client representatives Arrange and attend pre-start meetings with tenants prior to kitchen and bathroom works Clearly communicate programme dates, scope of works, and expected timelines Manage resident expectations and handle any queries or complaints professionally Support vulnerable residents and ensure appropriate assistance is in place Maintain accurate records of visits, communications, and resident feedback Conduct post-completion satisfaction visits and surveys Work closely with Site Managers and Supervisors to minimise disruption Requirements Previous experience as a Resident Liaison Officer within social housing (essential) Experience working on planned maintenance programmes (kitchens & bathrooms preferred) Strong communication and interpersonal skills Ability to manage difficult situations with empathy and professionalism Organised with strong administrative skills Full UK driving licence (essential) What s on Offer Salary up to £31,000 (depending on experience) Company van & fuel card Long-term, stable work within a reputable contractor Supportive team environment Opportunity to work on a well-established social housing framework
Sales Office Administration Officer Location: Normanton (WF6) Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm (39 hours/week) Pay Rate: 14.00 per hour Join Our Client Team We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience. What You'll Be Doing Sales & Purchase Administration Process and manage sales and purchase orders in our ERP system Handle customer quotes, acknowledgements, and tender files Ensure accuracy in pricing, VAT, and incoterms Communicate effectively with customers and internal teams Shipping & Export Coordinate shipments and logistics Liaise with warehousing and distribution teams Track deliveries and resolve shipment queries Invoicing & Payments Generate and distribute customer invoices Follow up on advance payments and order-related transactions Customer Service & Support Register and follow up on customer complaints Maintain accurate customer records and databases Archive documents in line with audit and compliance standards Cross-Team Collaboration Work closely with Sales, Technical, Supply Chain, HR, and Finance teams Build strong relationships across departments and with customers Compliance & Continuous Improvement Follow company policies, health & safety regulations, and ethical standards Contribute to a culture of collaboration, accountability, and improvement What We're Looking For Minimum 3 to 4 years' experience in office administration or business support Strong attention to detail and organisational skills Excellent communication and customer service abilities Proficient in ERP, CRM, and Microsoft Office tools Fluent in English (additional languages a plus) Commercial awareness and a proactive mindset Ability to work independently and as part of a team Why Join Us? Supportive and collaborative work environment Opportunity to work with international teams and departments Stable hours and competitive pay Be part of a company driving innovation and excellence Ready to apply or want to learn more? We'd love to hear from you!
Mar 18, 2026
Seasonal
Sales Office Administration Officer Location: Normanton (WF6) Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm (39 hours/week) Pay Rate: 14.00 per hour Join Our Client Team We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience. What You'll Be Doing Sales & Purchase Administration Process and manage sales and purchase orders in our ERP system Handle customer quotes, acknowledgements, and tender files Ensure accuracy in pricing, VAT, and incoterms Communicate effectively with customers and internal teams Shipping & Export Coordinate shipments and logistics Liaise with warehousing and distribution teams Track deliveries and resolve shipment queries Invoicing & Payments Generate and distribute customer invoices Follow up on advance payments and order-related transactions Customer Service & Support Register and follow up on customer complaints Maintain accurate customer records and databases Archive documents in line with audit and compliance standards Cross-Team Collaboration Work closely with Sales, Technical, Supply Chain, HR, and Finance teams Build strong relationships across departments and with customers Compliance & Continuous Improvement Follow company policies, health & safety regulations, and ethical standards Contribute to a culture of collaboration, accountability, and improvement What We're Looking For Minimum 3 to 4 years' experience in office administration or business support Strong attention to detail and organisational skills Excellent communication and customer service abilities Proficient in ERP, CRM, and Microsoft Office tools Fluent in English (additional languages a plus) Commercial awareness and a proactive mindset Ability to work independently and as part of a team Why Join Us? Supportive and collaborative work environment Opportunity to work with international teams and departments Stable hours and competitive pay Be part of a company driving innovation and excellence Ready to apply or want to learn more? We'd love to hear from you!
Job Advert - Civil Enforcement Officer (Parking Enforcement) Local Authority North London A Local Authority in North London is seeking an experienced Civil Enforcement Officer to support parking enforcement operations across the borough. This is a frontline, public-facing role focused on ensuring compliance within Special Parking Areas (SPAs) and Controlled Parking Zones (CPZs) , while delivering a professional, customer-focused service to residents, businesses, and visitors. Assignment Details Contract Length: 10 months (ongoing assignment) Pay Rate: 20.95 per hour (Umbrella) Hours: 40 hours per week Location: North London Closing Date: 28/02/2026 at 09:00am The Role You will be responsible for enforcing parking and footway regulations, issuing Penalty Charge Notices (PCNs), and acting as an ambassador for the local authority at all times. The role requires a calm, professional approach when dealing with members of the public, including in challenging situations. Key Responsibilities Enforce parking regulations within SPAs and CPZs Patrol allocated beats as instructed by supervisors Issue PCNs using handheld enforcement devices Provide clear advice and assistance to the public Authorise vehicle removals in line with policy Report defects, abandoned vehicles, and faulty signage Maintain accurate written and photographic evidence Adhere to Health & Safety, Data Protection, and Equality policies Attend court or adjudication hearings when required Essential Requirements Previous experience as a Civil Enforcement Officer Local authority, council, or housing association experience only Experience dealing face-to-face with the public Ability to manage conflict calmly and professionally Confident use of handheld enforcement technology Physically fit and able to work outdoors in all weather conditions Willingness to work evenings, weekends, and shifts Desirable City & Guilds 1950 Parking Enforcement or NVQ Level 2 Full UK driving licence Please note: A DBS check will be required. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Mar 18, 2026
Seasonal
Job Advert - Civil Enforcement Officer (Parking Enforcement) Local Authority North London A Local Authority in North London is seeking an experienced Civil Enforcement Officer to support parking enforcement operations across the borough. This is a frontline, public-facing role focused on ensuring compliance within Special Parking Areas (SPAs) and Controlled Parking Zones (CPZs) , while delivering a professional, customer-focused service to residents, businesses, and visitors. Assignment Details Contract Length: 10 months (ongoing assignment) Pay Rate: 20.95 per hour (Umbrella) Hours: 40 hours per week Location: North London Closing Date: 28/02/2026 at 09:00am The Role You will be responsible for enforcing parking and footway regulations, issuing Penalty Charge Notices (PCNs), and acting as an ambassador for the local authority at all times. The role requires a calm, professional approach when dealing with members of the public, including in challenging situations. Key Responsibilities Enforce parking regulations within SPAs and CPZs Patrol allocated beats as instructed by supervisors Issue PCNs using handheld enforcement devices Provide clear advice and assistance to the public Authorise vehicle removals in line with policy Report defects, abandoned vehicles, and faulty signage Maintain accurate written and photographic evidence Adhere to Health & Safety, Data Protection, and Equality policies Attend court or adjudication hearings when required Essential Requirements Previous experience as a Civil Enforcement Officer Local authority, council, or housing association experience only Experience dealing face-to-face with the public Ability to manage conflict calmly and professionally Confident use of handheld enforcement technology Physically fit and able to work outdoors in all weather conditions Willingness to work evenings, weekends, and shifts Desirable City & Guilds 1950 Parking Enforcement or NVQ Level 2 Full UK driving licence Please note: A DBS check will be required. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
The starting salary for this role is 61,784 to 67,859 per annum depending on experience. This salary is based on a 36-hour working week . Part time applications will also be considered (subject to a minimum commitment of 25 hours per week). Are you a qualified Solicitor, Barrister or FILEX of England and Wales with a current practising certificate looking for a new opportunity to develop your career in Employment Law? As an Employment Senior Lawyer , you will join a supportive, successful in-house legal team that delivers effective legal advice, representation and assistance to the Council. We offer hybrid working which allows for remote working but we also require regular office attendance with the aim to give everyone a balanced work/life ratio. You will be expected to attend a Surrey office a minimum of 40% of your working week, with the ability to access offices across Surrey's estate in Reigate, Weybridge and Woking. The team are very approachable so there will always be someone to provide you with support and discuss matters with. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role As an Employment Senior Lawyer, you will be expected to carry out a range of key responsibilities, which will include: Providing solutions focused advice on Employment law matters to the Council, Surrey Fire and Rescue and Surrey schools Working with Human Resources to provide practical support and technical legal advice on a wide range of matters including disciplinary action, grievances, discrimination, whistleblowing, recruitment matters, restructures, TUPE and exit strategies Developing and maintaining effective business partnering relationships Managing Employment Tribunal cases on behalf of the Council and liaising with ACAS in relation to conciliation including drafting responses to claims and advocacy at some hearings Instruct and manage suppliers of external legal services such as solicitors and barristers in accordance with client requirements Running internal training and providing legal updates on relevant topics Leading/contributing at client meetings Advising Members and Senior Officers of the Council Managing competing priorities to achieve client, statutory and Tribunal deadlines Exemplary client care and organisational skills Assisting with management and supervision of junior members of the team, including trainees and paralegals including ensuring the effective use of the Council's case management systems and work in accordance with the standards set out in the team's Lexcel manual and policies and procedures Contribute to the development, training or mentoring of colleagues where required. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a skilled employment lawyer with substantial experience of the law and practice in this area Experience of both contentious and non-contentious matters The ability to work with clients at all levels and give clear, accurate and practical advice We welcome applications from candidates with relevant experience from both the public and private sector. Candidates with private sector experience should have a solid understanding of how local authorities operate and demonstrate their ability to transfer knowledge and skills to successfully deliver advice within local government. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. The job advert closes at 23:59 on 12/04/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. For an informal discussion please contact Julie Care via email at . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 18, 2026
Full time
The starting salary for this role is 61,784 to 67,859 per annum depending on experience. This salary is based on a 36-hour working week . Part time applications will also be considered (subject to a minimum commitment of 25 hours per week). Are you a qualified Solicitor, Barrister or FILEX of England and Wales with a current practising certificate looking for a new opportunity to develop your career in Employment Law? As an Employment Senior Lawyer , you will join a supportive, successful in-house legal team that delivers effective legal advice, representation and assistance to the Council. We offer hybrid working which allows for remote working but we also require regular office attendance with the aim to give everyone a balanced work/life ratio. You will be expected to attend a Surrey office a minimum of 40% of your working week, with the ability to access offices across Surrey's estate in Reigate, Weybridge and Woking. The team are very approachable so there will always be someone to provide you with support and discuss matters with. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role As an Employment Senior Lawyer, you will be expected to carry out a range of key responsibilities, which will include: Providing solutions focused advice on Employment law matters to the Council, Surrey Fire and Rescue and Surrey schools Working with Human Resources to provide practical support and technical legal advice on a wide range of matters including disciplinary action, grievances, discrimination, whistleblowing, recruitment matters, restructures, TUPE and exit strategies Developing and maintaining effective business partnering relationships Managing Employment Tribunal cases on behalf of the Council and liaising with ACAS in relation to conciliation including drafting responses to claims and advocacy at some hearings Instruct and manage suppliers of external legal services such as solicitors and barristers in accordance with client requirements Running internal training and providing legal updates on relevant topics Leading/contributing at client meetings Advising Members and Senior Officers of the Council Managing competing priorities to achieve client, statutory and Tribunal deadlines Exemplary client care and organisational skills Assisting with management and supervision of junior members of the team, including trainees and paralegals including ensuring the effective use of the Council's case management systems and work in accordance with the standards set out in the team's Lexcel manual and policies and procedures Contribute to the development, training or mentoring of colleagues where required. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a skilled employment lawyer with substantial experience of the law and practice in this area Experience of both contentious and non-contentious matters The ability to work with clients at all levels and give clear, accurate and practical advice We welcome applications from candidates with relevant experience from both the public and private sector. Candidates with private sector experience should have a solid understanding of how local authorities operate and demonstrate their ability to transfer knowledge and skills to successfully deliver advice within local government. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. The job advert closes at 23:59 on 12/04/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. For an informal discussion please contact Julie Care via email at . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Administration Support Officer Location - Chesterfield Starting salary - 24,309.05 per annum and rising by annual increments to 25,744.30 per annum Permanent position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their Health, safety and compliance Department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities for the Administration Support Officer To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Can-do attitude Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 18, 2026
Full time
Administration Support Officer Location - Chesterfield Starting salary - 24,309.05 per annum and rising by annual increments to 25,744.30 per annum Permanent position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their Health, safety and compliance Department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities for the Administration Support Officer To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Can-do attitude Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a backlog of Stage 2 complaints, ensuring thorough investigation and timely resolution in line with corporate complaints procedures Reviewing Stage 1 responses and conducting independent investigations to assess the adequacy of previous responses and actions taken Drafting clear, well-reasoned Stage 2 complaint responses that address all complaint points and provide appropriate resolutions Liaising with internal departments, service managers and senior officers to gather information and evidence required for investigations Ensuring complaints are handled in accordance with the Housing Ombudsman Complaint Handling Code and relevant best practice guidance Identifying service failures, learning points and areas for improvement arising from complaints investigations Maintaining accurate records and case notes on complaints management systems Providing advice and guidance to service areas on complaint handling and complaint resolution Monitoring complaint trends and contributing to service improvement by highlighting recurring issues Supporting the organisation in meeting regulatory requirements and maintaining high standards of customer service What You Will Need Previous experience handling Stage 2 complaints within a Local Authority, Housing Association or public sector environment Strong understanding of complaints procedures and regulatory frameworks, including the Housing Ombudsman Complaint Handling Code Experience investigating complex complaints and producing detailed written responses Excellent written communication skills with the ability to produce clear, balanced and professional reports Strong analytical and problem-solving skills, with the ability to review evidence and reach fair conclusions Ability to manage a high volume of cases and prioritise workloads effectively Experience working collaboratively with multiple internal departments and stakeholders Good knowledge of housing services and local authority processes is desirable
Mar 18, 2026
Contractor
Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a backlog of Stage 2 complaints, ensuring thorough investigation and timely resolution in line with corporate complaints procedures Reviewing Stage 1 responses and conducting independent investigations to assess the adequacy of previous responses and actions taken Drafting clear, well-reasoned Stage 2 complaint responses that address all complaint points and provide appropriate resolutions Liaising with internal departments, service managers and senior officers to gather information and evidence required for investigations Ensuring complaints are handled in accordance with the Housing Ombudsman Complaint Handling Code and relevant best practice guidance Identifying service failures, learning points and areas for improvement arising from complaints investigations Maintaining accurate records and case notes on complaints management systems Providing advice and guidance to service areas on complaint handling and complaint resolution Monitoring complaint trends and contributing to service improvement by highlighting recurring issues Supporting the organisation in meeting regulatory requirements and maintaining high standards of customer service What You Will Need Previous experience handling Stage 2 complaints within a Local Authority, Housing Association or public sector environment Strong understanding of complaints procedures and regulatory frameworks, including the Housing Ombudsman Complaint Handling Code Experience investigating complex complaints and producing detailed written responses Excellent written communication skills with the ability to produce clear, balanced and professional reports Strong analytical and problem-solving skills, with the ability to review evidence and reach fair conclusions Ability to manage a high volume of cases and prioritise workloads effectively Experience working collaboratively with multiple internal departments and stakeholders Good knowledge of housing services and local authority processes is desirable
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Commercial Director - Social Care Location: North West (with national travel) Salary: £90,000 - £100,000 + £5,000 Car Allowance Contract: Permanent, Full Time Defour Partnership is proud to be supporting a leading national social care provider with the recruitment of an exceptional Commercial Director to drive strategic growth and impact across the UK. The Opportunity This is a high-profile executive leadership role responsible for shaping and delivering a modern, values-driven commercial strategy within a complex, multi-service environment supporting children, young people and adults. Reporting to the Chief Officer team, you will lead national business development, partnerships, pricing, bids, and market expansion - ensuring sustainable growth aligned to positive outcomes for the people supported. Key Responsibilities Strategy & Growth • Lead the national commercial and business development strategy • Set growth plans, budgets, KPIs and governance frameworks • Ensure compliance with statutory and regulatory standards Partnerships & Market Development • Build strong relationships with commissioners, housing partners and sector leaders • Represent the organisation at regional and national level • Identify and open new market opportunities Mergers, Acquisitions & Innovation • Explore mergers, acquisitions, alliances and new income streams • Develop innovative commercial models and ventures Commercial Excellence • Establish pricing frameworks and contract negotiation strategies • Oversee bids, tenders and governance processes • Drive data-led decision making and performance Leadership • Inspire and develop a high-performing business development team • Foster a culture of innovation, accountability and inclusion About You We are seeking an influential senior leader with: • Executive-level experience delivering commercial strategy in complex organisations • Deep knowledge of UK health & social care markets and commissioning • Strong track record of winning large-scale bids and tenders • Financial leadership experience managing significant budgets • Outstanding stakeholder engagement and negotiation skills • Experience managing multiple strategic projects simultaneously Desirable: Experience in housing, Technology Enabled Care, or Board-level exposure. What's on Offer • Flexible working arrangements • Generous pension scheme • Employee benefits including discounts and wellbeing support • Career development opportunities • A purpose-driven environment where your work makes a real difference If you would like to discuss this opportunity in confidence, please contact Defour Partnership.
Mar 18, 2026
Full time
Commercial Director - Social Care Location: North West (with national travel) Salary: £90,000 - £100,000 + £5,000 Car Allowance Contract: Permanent, Full Time Defour Partnership is proud to be supporting a leading national social care provider with the recruitment of an exceptional Commercial Director to drive strategic growth and impact across the UK. The Opportunity This is a high-profile executive leadership role responsible for shaping and delivering a modern, values-driven commercial strategy within a complex, multi-service environment supporting children, young people and adults. Reporting to the Chief Officer team, you will lead national business development, partnerships, pricing, bids, and market expansion - ensuring sustainable growth aligned to positive outcomes for the people supported. Key Responsibilities Strategy & Growth • Lead the national commercial and business development strategy • Set growth plans, budgets, KPIs and governance frameworks • Ensure compliance with statutory and regulatory standards Partnerships & Market Development • Build strong relationships with commissioners, housing partners and sector leaders • Represent the organisation at regional and national level • Identify and open new market opportunities Mergers, Acquisitions & Innovation • Explore mergers, acquisitions, alliances and new income streams • Develop innovative commercial models and ventures Commercial Excellence • Establish pricing frameworks and contract negotiation strategies • Oversee bids, tenders and governance processes • Drive data-led decision making and performance Leadership • Inspire and develop a high-performing business development team • Foster a culture of innovation, accountability and inclusion About You We are seeking an influential senior leader with: • Executive-level experience delivering commercial strategy in complex organisations • Deep knowledge of UK health & social care markets and commissioning • Strong track record of winning large-scale bids and tenders • Financial leadership experience managing significant budgets • Outstanding stakeholder engagement and negotiation skills • Experience managing multiple strategic projects simultaneously Desirable: Experience in housing, Technology Enabled Care, or Board-level exposure. What's on Offer • Flexible working arrangements • Generous pension scheme • Employee benefits including discounts and wellbeing support • Career development opportunities • A purpose-driven environment where your work makes a real difference If you would like to discuss this opportunity in confidence, please contact Defour Partnership.
A building surveyor inspects properties to assess their condition, identify defects, and ensure compliance with safety and housing standards. They prepare reports, recommend repairs, and oversee maintenance or improvement works to keep buildings safe, functional, and well-maintained. Client Details One of the largest local authorities in the UK, this organisation manages a substantial portfolio of social housing, providing homes to tens of thousands of residents across a major urban area. It is responsible for maintaining housing stock, delivering repairs and compliance programmes, and supporting communities through tenant-focused services and regeneration initiatives. Description Conduct detailed property inspections across social housing stock, identifying structural defects, damp & mould issues, fire safety risks, and compliance concerns in line with housing standards and legislation. Prepare technical reports, schedules of works, and cost estimates for repairs, planned maintenance, and major refurbishment projects. Manage contractors and oversee works on site, ensuring quality, health & safety compliance, and adherence to budgets and timelines. Strong knowledge of housing regulations, including HHSRS, Decent Homes Standard, disrepair legislation, and compliance programmes such as CWO (Compliance Works Officer) and VPID (Verification of Property Information Data). Effective stakeholder communication, liaising with tenants, housing officers, and local authorities to resolve issues sensitively and maintain high levels of customer satisfaction. Profile Proven experience in building surveying within social housing, with the ability to accurately diagnose defects, specify remedial works, and manage property inspections efficiently. Solid understanding of compliance frameworks (e.g. health & safety, fire risk, damp & mould, and housing standards), with a proactive approach to risk management and regulatory adherence. Strong project and contractor management skills, ensuring works are delivered on time, within budget, and to a high quality standard. Excellent communication and interpersonal abilities, capable of working empathetically with residents while coordinating effectively with internal teams and external contractors. Organised, detail-oriented, and solution-focused, with the ability to manage a varied workload, prioritise tasks, and maintain accurate records and reports. Job Offer Secure contract Immediate start Compeittive Hourly Rate
Mar 18, 2026
Seasonal
A building surveyor inspects properties to assess their condition, identify defects, and ensure compliance with safety and housing standards. They prepare reports, recommend repairs, and oversee maintenance or improvement works to keep buildings safe, functional, and well-maintained. Client Details One of the largest local authorities in the UK, this organisation manages a substantial portfolio of social housing, providing homes to tens of thousands of residents across a major urban area. It is responsible for maintaining housing stock, delivering repairs and compliance programmes, and supporting communities through tenant-focused services and regeneration initiatives. Description Conduct detailed property inspections across social housing stock, identifying structural defects, damp & mould issues, fire safety risks, and compliance concerns in line with housing standards and legislation. Prepare technical reports, schedules of works, and cost estimates for repairs, planned maintenance, and major refurbishment projects. Manage contractors and oversee works on site, ensuring quality, health & safety compliance, and adherence to budgets and timelines. Strong knowledge of housing regulations, including HHSRS, Decent Homes Standard, disrepair legislation, and compliance programmes such as CWO (Compliance Works Officer) and VPID (Verification of Property Information Data). Effective stakeholder communication, liaising with tenants, housing officers, and local authorities to resolve issues sensitively and maintain high levels of customer satisfaction. Profile Proven experience in building surveying within social housing, with the ability to accurately diagnose defects, specify remedial works, and manage property inspections efficiently. Solid understanding of compliance frameworks (e.g. health & safety, fire risk, damp & mould, and housing standards), with a proactive approach to risk management and regulatory adherence. Strong project and contractor management skills, ensuring works are delivered on time, within budget, and to a high quality standard. Excellent communication and interpersonal abilities, capable of working empathetically with residents while coordinating effectively with internal teams and external contractors. Organised, detail-oriented, and solution-focused, with the ability to manage a varied workload, prioritise tasks, and maintain accurate records and reports. Job Offer Secure contract Immediate start Compeittive Hourly Rate
Interim Resident Liaison / Engagement Officer East London (Aldgate East + local sites) £25 per hour Start: Early April Interviews: Next Week 3-4 days office/site-based We are currently supporting a housing organisation in East London to appoint an experienced Interim Resident Liaison / Engagement Officer for an immediate requirement starting in early April. This is a highly visible, resident-facing role where you will act as the key link between tenants, internal teams, and external stakeholders including the Fire Service. The Role You will be responsible for building strong relationships with residents across a small portfolio of housing sites located in Aldgate East, Mile End, Isle of Dogs, and Poplar . Key responsibilities include: Conducting door-to-door resident engagement ("door knocking") Acting as the primary point of contact for residents , addressing queries and concerns Liaising with Fire Service and other external partners Supporting communication around building safety and works programmes Maintaining accurate records and ensuring strong administrative oversight Providing a visible, proactive presence across multiple sites About You We're looking for someone who is confident, proactive, and highly organised, with a natural ability to engage with a wide range of residents. You will bring: Experience in a similar role such as: Resident Liaison Officer (RLO) Resident Engagement Officer Housing Engagement Officer Housing Liaison Officer Strong communication and interpersonal skills The confidence to work independently and "be on the ground" Excellent administrative and organisational ability A proactive, "on-the-ball" approach Desirable (not essential): Experience or knowledge of building safety / fire safety Additional Information Based out of an office near Aldgate East , with regular travel to nearby sites Portfolio concentrated across 3-4 local locations , making this a manageable patch Ideal for candidates based locally in East London Next Steps This is an urgent requirement , with interviews taking place next week and a start date in early April . If you are immediately available (or becoming available soon) and enjoy working in a fast-paced, resident-focused environment, we would love to hear from you. Contact David: (phone number removed) Email: (url removed)
Mar 18, 2026
Seasonal
Interim Resident Liaison / Engagement Officer East London (Aldgate East + local sites) £25 per hour Start: Early April Interviews: Next Week 3-4 days office/site-based We are currently supporting a housing organisation in East London to appoint an experienced Interim Resident Liaison / Engagement Officer for an immediate requirement starting in early April. This is a highly visible, resident-facing role where you will act as the key link between tenants, internal teams, and external stakeholders including the Fire Service. The Role You will be responsible for building strong relationships with residents across a small portfolio of housing sites located in Aldgate East, Mile End, Isle of Dogs, and Poplar . Key responsibilities include: Conducting door-to-door resident engagement ("door knocking") Acting as the primary point of contact for residents , addressing queries and concerns Liaising with Fire Service and other external partners Supporting communication around building safety and works programmes Maintaining accurate records and ensuring strong administrative oversight Providing a visible, proactive presence across multiple sites About You We're looking for someone who is confident, proactive, and highly organised, with a natural ability to engage with a wide range of residents. You will bring: Experience in a similar role such as: Resident Liaison Officer (RLO) Resident Engagement Officer Housing Engagement Officer Housing Liaison Officer Strong communication and interpersonal skills The confidence to work independently and "be on the ground" Excellent administrative and organisational ability A proactive, "on-the-ball" approach Desirable (not essential): Experience or knowledge of building safety / fire safety Additional Information Based out of an office near Aldgate East , with regular travel to nearby sites Portfolio concentrated across 3-4 local locations , making this a manageable patch Ideal for candidates based locally in East London Next Steps This is an urgent requirement , with interviews taking place next week and a start date in early April . If you are immediately available (or becoming available soon) and enjoy working in a fast-paced, resident-focused environment, we would love to hear from you. Contact David: (phone number removed) Email: (url removed)
Dorset Police/ Devon and Cornwall Police
Winfrith Newburgh, Dorset
Dorset Special Constable (March May 2026) Location: Forcewide - Dorset Contract Type: Special Constable Volunteer Hours per week: 4 (It is a mandatory requirement that a Special Constable will complete 16 hours a month on average a year, every year. This is 200 hours in total per year) Competency and Values Framework (CVF) Job Advert Description Special Constables are volunteer police officers who give their spare time to police their communities. This volunteer role gives you the chance to work alongside regular police officers and staff, bring your life skills and experiences and give something back to this beautiful part of the world. It's not all glamorous, but it is rewarding. You'll need to be able to give at least 16 hours of your time each month. Once trained, you will have the same powers as a regular police officer helping to protect and support the people who live in Dorset. We're looking for honest, respectful, selfless and motivated people who want to do something worthwhile in their spare time. Could you be there in someone's time of need? If yes, then apply today through the link. Closing Date: 06/04/2026, 00:00 Under the Local Government and Housing Act 1989 this post is politically restricted. A politically restricted post prevents an individual from having any active political role either in or outside the workplace and will automatically be disqualified from standing for or holding elected office. They are also restricted from canvassing on behalf of a political party or a person who is or seeks to be a candidate and speaking to the public at large or publishing any written or artistic work that could give the impression that they are advocating support for a political party. For more information, please visit our website or see Alliance PSD20 Working Practice via SharePoint. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. To Apply If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application.
Mar 18, 2026
Contractor
Dorset Special Constable (March May 2026) Location: Forcewide - Dorset Contract Type: Special Constable Volunteer Hours per week: 4 (It is a mandatory requirement that a Special Constable will complete 16 hours a month on average a year, every year. This is 200 hours in total per year) Competency and Values Framework (CVF) Job Advert Description Special Constables are volunteer police officers who give their spare time to police their communities. This volunteer role gives you the chance to work alongside regular police officers and staff, bring your life skills and experiences and give something back to this beautiful part of the world. It's not all glamorous, but it is rewarding. You'll need to be able to give at least 16 hours of your time each month. Once trained, you will have the same powers as a regular police officer helping to protect and support the people who live in Dorset. We're looking for honest, respectful, selfless and motivated people who want to do something worthwhile in their spare time. Could you be there in someone's time of need? If yes, then apply today through the link. Closing Date: 06/04/2026, 00:00 Under the Local Government and Housing Act 1989 this post is politically restricted. A politically restricted post prevents an individual from having any active political role either in or outside the workplace and will automatically be disqualified from standing for or holding elected office. They are also restricted from canvassing on behalf of a political party or a person who is or seeks to be a candidate and speaking to the public at large or publishing any written or artistic work that could give the impression that they are advocating support for a political party. For more information, please visit our website or see Alliance PSD20 Working Practice via SharePoint. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. To Apply If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application.
Description Location : Worthing base, covering Mid Sussex Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 18, 2026
Full time
Description Location : Worthing base, covering Mid Sussex Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 18, 2026
Seasonal
Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
