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hr coordinator maternity cover
Hays
Customer Care Coordinator
Hays
Customer Care Coordinator Your new company Clifton based business need a Customer Care Coordinator to join on a permanent basis. Your new role Managing customer queries received by phone or email and responding promptly in line with service level agreements. Allocating work to subcontractors and following up to ensure timely completion Monitoring outstanding remedial tasks and driving completion within a 28 day period wherever possible Providing empathetic, professional support to customers throughout their journey Building strong working relationships with internal teams and external partners Maintaining accurate records and ensuring systems are updated at all times Supporting the achievement of customer service KPIs Adhering to all health and safety requirements What you'll need to succeed Experience within the residential housing or construction sector Customer service experience preferred Facilities coordination experience preferred Understanding of building regulations and legal obligations Strong written English skills What you'll get in return Competitive salary with annual bonusSalary sacrifice car schemeUp to 33 days annual leave plus bank holidays, rising with length of serviceTwo paid volunteering days each yearPrivate medical insurance (employee paid cover)Enhanced maternity, paternity and adoption leaveCompetitive pension schemeLife assurance at four times annual salaryShare incentive and savings schemesAccess to an employee rewards portal with a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Customer Care Coordinator Your new company Clifton based business need a Customer Care Coordinator to join on a permanent basis. Your new role Managing customer queries received by phone or email and responding promptly in line with service level agreements. Allocating work to subcontractors and following up to ensure timely completion Monitoring outstanding remedial tasks and driving completion within a 28 day period wherever possible Providing empathetic, professional support to customers throughout their journey Building strong working relationships with internal teams and external partners Maintaining accurate records and ensuring systems are updated at all times Supporting the achievement of customer service KPIs Adhering to all health and safety requirements What you'll need to succeed Experience within the residential housing or construction sector Customer service experience preferred Facilities coordination experience preferred Understanding of building regulations and legal obligations Strong written English skills What you'll get in return Competitive salary with annual bonusSalary sacrifice car schemeUp to 33 days annual leave plus bank holidays, rising with length of serviceTwo paid volunteering days each yearPrivate medical insurance (employee paid cover)Enhanced maternity, paternity and adoption leaveCompetitive pension schemeLife assurance at four times annual salaryShare incentive and savings schemesAccess to an employee rewards portal with a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
People First
Customer Logistics Coordinator, EMEA
People First
The Skills You'll Need: Customer Service, Logistics, Supply Chain Your New Salary: £33k Location: West London/ hybrid - 2 days a week in office Job status : 6-12 months maternity cover Start date : ASAP Working hours : 8.30am - 5.30pm Monday-Friday Who You'll Be Working for: Leading IT accessories business. What You'll be Doing Each Day: To manage the order-to-delivery (OTD) process across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction. Manage the order-to-delivery (OTD) process for a defined group of customers and/or countries, ensuring timely and accurate fulfilment Process and release all sales orders in line with agreed service levels to meet internal and external expectations Act as the primary operational contact for assigned accounts, delivering excellent service and support across the pre- and post-sales cycle Proactively communicate with customers and Sales Managers regarding delays, shortages, or fulfilment issues, ensuring full transparency and minimal disruption Collaborate closely with the ATP/Customer Planner to maximise case fill rate and revenue potential Coordinate with Logistics Service Providers (LSPs) to ensure timely and accurate picking, packing, and delivery, with a focus on OTIF performance Monitor LSP performance and actively challenge poor service or inefficiencies, driving improvements through regular feedback and escalation when required Leverage ERP system capabilities to streamline and improve the order fulfilment process; identify and eliminate recurring issues or bottlenecks Manage customer return requests (RMAs), validating eligibility and coordinating with Credit Control and LSPs to ensure smooth processing Handle all warranty order processing and act as the daily contact point for third-party consumer care partner Investigate and resolve warranty-related escalations to ensure quick, customer-focused outcomes Respond to service-related queries from customers, Sales, or Credit Control using shared databases and LSP NCR platforms Provide cover and support for colleagues during periods of absence to maintain service continuity Systems Used ERP: Currently Baan; transitioning to Microsoft Dynamics 365 for order processing and fulfilment Excel: Used for reporting, exception management, and performance analysis NCR Portal System: For tracking non-conformances & discrepancy resolution The Skills You'll Need to Succeed: Fluent in English (spoken and written) Experience in a customer-facing supply chain, order-to-cash, or logistics coordination role Proven track record of delivering high-quality customer service in a fast-paced, operational environment Strong working knowledge of the order-to-delivery (OTD) process and logistics workflows Experience working with Logistics Service Providers (LSPs) and coordinating across multiple internal functions (e.g., Sales, Finance, Planning) Comfortable working with ERP systems for order processing and fulfilment tracking Intermediate to advanced proficiency in Excel, Word, and PowerPoint (e.g., VLOOKUPs, PivotTables, filtering for exceptions) Ability to manage priorities under pressure while maintaining accuracy and customer focus Highly organised and self-motivated with a strong attention to detail and follow-through Please follow us on Linkedin: /company/people-first-supply-chain We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Apr 01, 2026
Seasonal
The Skills You'll Need: Customer Service, Logistics, Supply Chain Your New Salary: £33k Location: West London/ hybrid - 2 days a week in office Job status : 6-12 months maternity cover Start date : ASAP Working hours : 8.30am - 5.30pm Monday-Friday Who You'll Be Working for: Leading IT accessories business. What You'll be Doing Each Day: To manage the order-to-delivery (OTD) process across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction. Manage the order-to-delivery (OTD) process for a defined group of customers and/or countries, ensuring timely and accurate fulfilment Process and release all sales orders in line with agreed service levels to meet internal and external expectations Act as the primary operational contact for assigned accounts, delivering excellent service and support across the pre- and post-sales cycle Proactively communicate with customers and Sales Managers regarding delays, shortages, or fulfilment issues, ensuring full transparency and minimal disruption Collaborate closely with the ATP/Customer Planner to maximise case fill rate and revenue potential Coordinate with Logistics Service Providers (LSPs) to ensure timely and accurate picking, packing, and delivery, with a focus on OTIF performance Monitor LSP performance and actively challenge poor service or inefficiencies, driving improvements through regular feedback and escalation when required Leverage ERP system capabilities to streamline and improve the order fulfilment process; identify and eliminate recurring issues or bottlenecks Manage customer return requests (RMAs), validating eligibility and coordinating with Credit Control and LSPs to ensure smooth processing Handle all warranty order processing and act as the daily contact point for third-party consumer care partner Investigate and resolve warranty-related escalations to ensure quick, customer-focused outcomes Respond to service-related queries from customers, Sales, or Credit Control using shared databases and LSP NCR platforms Provide cover and support for colleagues during periods of absence to maintain service continuity Systems Used ERP: Currently Baan; transitioning to Microsoft Dynamics 365 for order processing and fulfilment Excel: Used for reporting, exception management, and performance analysis NCR Portal System: For tracking non-conformances & discrepancy resolution The Skills You'll Need to Succeed: Fluent in English (spoken and written) Experience in a customer-facing supply chain, order-to-cash, or logistics coordination role Proven track record of delivering high-quality customer service in a fast-paced, operational environment Strong working knowledge of the order-to-delivery (OTD) process and logistics workflows Experience working with Logistics Service Providers (LSPs) and coordinating across multiple internal functions (e.g., Sales, Finance, Planning) Comfortable working with ERP systems for order processing and fulfilment tracking Intermediate to advanced proficiency in Excel, Word, and PowerPoint (e.g., VLOOKUPs, PivotTables, filtering for exceptions) Ability to manage priorities under pressure while maintaining accuracy and customer focus Highly organised and self-motivated with a strong attention to detail and follow-through Please follow us on Linkedin: /company/people-first-supply-chain We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Polaris Community
Recruitment Coordinator
Polaris Community Bromsgrove, Worcestershire
Polaris Recruitment Coordinator Location: Bromsgrove Contract: Full-time, 9-month fixed-term contract (maternity cover) Hours: 35 hours per week Salary: 18,468.75 pro rata ( 24,625.00 full-time equivalent) Benefits: 30 days' annual leave + bank holidays (pro rata for the duration of the 9-month contract), Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as education, residential and leaving care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a motivated and organised Recruitment Coordinator with a passion for developing a career within HR. As a Recruitment Coordinator, you will play a pivotal role between our hiring managers and candidates. Reporting to the Recruitment Manager, you will support the full recruitment lifecycle, from advertising vacancies and coordinating interviews to making offers and collating candidate documentation. For the successful candidate, we offer excellent opportunities for development alongside a competitive salary and benefits package. Role Responsibilities Develop a strong understanding of the brands within Polaris, including their purpose, culture and environment Take ownership of vacancy adverts, including drafting, posting and monitoring applications Review applications, screen candidates and create shortlists for hiring managers Source candidates directly Liaise with candidates via phone and email, providing clear information about roles, responsibilities, salary and benefits Coordinate interviews between candidates and hiring managers Ensure hiring managers have all necessary interview documentation, including questions and application forms Provide interview feedback to candidates Build rapport and deliver excellent customer service at all times Maintain strict client and candidate confidentiality Complete a range of administrative duties relating to recruitment Collate all required documentation for successful candidates in line with company and regulatory requirements Liaise with HR regarding the onboarding process About You Excellent communication and customer service skills Excellent attention to detail Strong organisational skills Ability to work collaboratively as part of a team and independently managing your own workload Experience working with the full Microsoft Office suite Previous experience in a recruitment or HR role would be advantageous Previous experience or knowledge of children's residential homes would be advantageous We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Human Resources,
Apr 01, 2026
Full time
Polaris Recruitment Coordinator Location: Bromsgrove Contract: Full-time, 9-month fixed-term contract (maternity cover) Hours: 35 hours per week Salary: 18,468.75 pro rata ( 24,625.00 full-time equivalent) Benefits: 30 days' annual leave + bank holidays (pro rata for the duration of the 9-month contract), Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as education, residential and leaving care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a motivated and organised Recruitment Coordinator with a passion for developing a career within HR. As a Recruitment Coordinator, you will play a pivotal role between our hiring managers and candidates. Reporting to the Recruitment Manager, you will support the full recruitment lifecycle, from advertising vacancies and coordinating interviews to making offers and collating candidate documentation. For the successful candidate, we offer excellent opportunities for development alongside a competitive salary and benefits package. Role Responsibilities Develop a strong understanding of the brands within Polaris, including their purpose, culture and environment Take ownership of vacancy adverts, including drafting, posting and monitoring applications Review applications, screen candidates and create shortlists for hiring managers Source candidates directly Liaise with candidates via phone and email, providing clear information about roles, responsibilities, salary and benefits Coordinate interviews between candidates and hiring managers Ensure hiring managers have all necessary interview documentation, including questions and application forms Provide interview feedback to candidates Build rapport and deliver excellent customer service at all times Maintain strict client and candidate confidentiality Complete a range of administrative duties relating to recruitment Collate all required documentation for successful candidates in line with company and regulatory requirements Liaise with HR regarding the onboarding process About You Excellent communication and customer service skills Excellent attention to detail Strong organisational skills Ability to work collaboratively as part of a team and independently managing your own workload Experience working with the full Microsoft Office suite Previous experience in a recruitment or HR role would be advantageous Previous experience or knowledge of children's residential homes would be advantageous We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Human Resources,
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Property Lister
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Herne Bay, Kent
Senior Property Lister Circa £26,000 Basic Salary £45,000 OTE from both personal and team commission You must drive and have your own vehicle We have extensive industry experience, expertise and local knowledge. We are now seeking a skilled Senior Property Lister to join a vibrant office and help expand our market share further. Senior Property Lister - The Role: Conduct property inspections and assessments to determine market value Analyse property data, sales trends, and market conditions to inform valuations Prepare detailed valuation reports for clients Communicate effectively with clients, colleagues, and external parties Utilise IT tools and software for data analysis and reporting Provide excellent customer service throughout the valuation process Keep up-to-date with the local property market and industry trends Collaborate with colleagues to ensure seamless transactions Have drive, determination, and motivation to exceed targets set and contribute to team success. Senior Property Lister - Candidate Attributes: We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: At least 2 years' experience in sales, preferably within the estate industry Drive to deliver accurate and timely valuations Excellent communication skills to interact with clients and stakeholders Ability to analyse property market trends and conditions Strong organisational skills to manage property valuations efficiently Self-motivated with a results-driven mindset Ability to work under pressure and meet deadlines Excellent organisational skills and attention to detail Valid driving license and access to a vehicle. Senior Property Lister - Here's what you can look forward to: Employee discounts across hundreds of retailers Our Employee Assistance Programme We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF Planning for retirement? We've got you covered with that important pension pot We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. Join us and experience a workplace that truly values you. Apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Apr 01, 2026
Full time
Senior Property Lister Circa £26,000 Basic Salary £45,000 OTE from both personal and team commission You must drive and have your own vehicle We have extensive industry experience, expertise and local knowledge. We are now seeking a skilled Senior Property Lister to join a vibrant office and help expand our market share further. Senior Property Lister - The Role: Conduct property inspections and assessments to determine market value Analyse property data, sales trends, and market conditions to inform valuations Prepare detailed valuation reports for clients Communicate effectively with clients, colleagues, and external parties Utilise IT tools and software for data analysis and reporting Provide excellent customer service throughout the valuation process Keep up-to-date with the local property market and industry trends Collaborate with colleagues to ensure seamless transactions Have drive, determination, and motivation to exceed targets set and contribute to team success. Senior Property Lister - Candidate Attributes: We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: At least 2 years' experience in sales, preferably within the estate industry Drive to deliver accurate and timely valuations Excellent communication skills to interact with clients and stakeholders Ability to analyse property market trends and conditions Strong organisational skills to manage property valuations efficiently Self-motivated with a results-driven mindset Ability to work under pressure and meet deadlines Excellent organisational skills and attention to detail Valid driving license and access to a vehicle. Senior Property Lister - Here's what you can look forward to: Employee discounts across hundreds of retailers Our Employee Assistance Programme We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF Planning for retirement? We've got you covered with that important pension pot We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. Join us and experience a workplace that truly values you. Apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Stroke
Support Coordinator
Stroke
Support Coordinator We re looking for an enthusiastic and motivated individual to join the Haringey Team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11352 Stroke Support Coordinator Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: This is a Maternity Cover role for 12 months, until 26 April 2027. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 March 2026 First Interview (online): Friday 3 April, via Microsoft Teams. Second Interview (face to face): Thursday 9 April, London EC1V 2PR The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 31, 2026
Contractor
Support Coordinator We re looking for an enthusiastic and motivated individual to join the Haringey Team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11352 Stroke Support Coordinator Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: This is a Maternity Cover role for 12 months, until 26 April 2027. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 March 2026 First Interview (online): Friday 3 April, via Microsoft Teams. Second Interview (face to face): Thursday 9 April, London EC1V 2PR The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
UNITED KINGDOM MATHEMATICS TRUST
Team Maths Challenge (TMC) Administrator - Maternity Cover
UNITED KINGDOM MATHEMATICS TRUST
The UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges promoting problem solving and teamwork and other mathematical enrichment activities. As an Administrator in the TMC team, you will work closely with the TMC Coordinator to support the delivery of the UKMT s Team and Senior Team Maths Challenges. Position : Team Maths Challenge (TMC) Administrator - Maternity Cover Location : Leeds - Thorpe Park LS15 (hybrid working in place) Salary : UKMT grade A1 - A5 (Salary range £25,730-£28,560 dependent on previous experience) Post Type : Full Time - 35 hrs a week Contract : Initial 6 months' fixed-term maternity cover, with possibility of extension Reports to : Director of Mathematical Programmes How to apply : Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification. The deadline for applications is 17 April 2026. We expect to hold interviews in w/c 20 April 2026. We anticipate that the successful candidate would start in June or July. Main duties : To work with the Director of Mathematical Programmes and TMC Coordinator to assist with the smooth administration and delivery of the Team Maths Challenges. To provide excellent customer service to participating schools and to UKMT volunteers as required. This includes managing email correspondence and other routine enquiries. To undertake tasks and analyse data using a variety of computer systems including, but not limited to Google Workspace, Overleaf, Canva, Mailchimp, and the UKMT competition system. To plan and track tasks, deadlines, and workflows to ensure the high-quality delivery of TMC events. To ensure we uphold our agreements with sponsors and ensure adherence to all relevant organisational policies. To support and work with other colleagues as necessary, including the sharing of best practice, to ensure the smooth and consistent running of all UKMT activities. These duties provide a framework for the role and should not be regarded as a definitive list. Person specification You do not need extensive prior work experience for this role. This means the opportunity may be suitable for someone that is still early in their career, or who wants to switch to a different sector to try something new. It is far more important to us that you are a positive team member, keen to learn, and willing to try your hand at a range of different tasks. Essential Strong interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to ensure key deadlines are met. Proficiency in the use of core office suite IT software, like Google Drive, Microsoft Office, and various social media platforms. The ability to work effectively with others in a busy role but also to make progress with your work independently when required. The ability to build strong relationships with colleagues and the UKMT volunteer network. Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection, Data Protection, and Health and Safety. A willingness to learn and quickly acquire knowledge in a new role or context. Exceptional organisational and time management skills. Pride in a culture of effective customer service, with the resilience to respond to feedback in order to improve service delivery where required. Desirable An interest in education and/or mathematics.
Mar 30, 2026
Full time
The UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges promoting problem solving and teamwork and other mathematical enrichment activities. As an Administrator in the TMC team, you will work closely with the TMC Coordinator to support the delivery of the UKMT s Team and Senior Team Maths Challenges. Position : Team Maths Challenge (TMC) Administrator - Maternity Cover Location : Leeds - Thorpe Park LS15 (hybrid working in place) Salary : UKMT grade A1 - A5 (Salary range £25,730-£28,560 dependent on previous experience) Post Type : Full Time - 35 hrs a week Contract : Initial 6 months' fixed-term maternity cover, with possibility of extension Reports to : Director of Mathematical Programmes How to apply : Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification. The deadline for applications is 17 April 2026. We expect to hold interviews in w/c 20 April 2026. We anticipate that the successful candidate would start in June or July. Main duties : To work with the Director of Mathematical Programmes and TMC Coordinator to assist with the smooth administration and delivery of the Team Maths Challenges. To provide excellent customer service to participating schools and to UKMT volunteers as required. This includes managing email correspondence and other routine enquiries. To undertake tasks and analyse data using a variety of computer systems including, but not limited to Google Workspace, Overleaf, Canva, Mailchimp, and the UKMT competition system. To plan and track tasks, deadlines, and workflows to ensure the high-quality delivery of TMC events. To ensure we uphold our agreements with sponsors and ensure adherence to all relevant organisational policies. To support and work with other colleagues as necessary, including the sharing of best practice, to ensure the smooth and consistent running of all UKMT activities. These duties provide a framework for the role and should not be regarded as a definitive list. Person specification You do not need extensive prior work experience for this role. This means the opportunity may be suitable for someone that is still early in their career, or who wants to switch to a different sector to try something new. It is far more important to us that you are a positive team member, keen to learn, and willing to try your hand at a range of different tasks. Essential Strong interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to ensure key deadlines are met. Proficiency in the use of core office suite IT software, like Google Drive, Microsoft Office, and various social media platforms. The ability to work effectively with others in a busy role but also to make progress with your work independently when required. The ability to build strong relationships with colleagues and the UKMT volunteer network. Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection, Data Protection, and Health and Safety. A willingness to learn and quickly acquire knowledge in a new role or context. Exceptional organisational and time management skills. Pride in a culture of effective customer service, with the resilience to respond to feedback in order to improve service delivery where required. Desirable An interest in education and/or mathematics.
Saint-Gobain
Import/Export Administrator
Saint-Gobain
At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time global shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for a minimum of 9 months. Working hours are 8:30am - 4:30pm with hybrid working pattern after completing training. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideas What you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliers Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Mar 27, 2026
Full time
At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time global shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for a minimum of 9 months. Working hours are 8:30am - 4:30pm with hybrid working pattern after completing training. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideas What you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliers Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Shift
Data Analyst
Shift Camden, London
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Oct 04, 2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Hays
Technical Sales Coordinator
Hays Stoke-on-trent, Staffordshire
Technical Sales Coordinator - 12 Month FTC - £28,000-£30,000 Your new company You will be working for a manufacturing business that is based in London but have a small team of Sales Coordinators based in Stoke-on-Trent. This business has reported record growth in the last two years and are planning to continue its success throughout the next twelve months. Your new role The role of Technical Sales Co-ordinator provides exceptional customer service to our clients, managing the administrative flow between client, sales, and the final order. They have a full knowledge of product and processes and liaise with all functions across the business. Prepare quotations and pricing for clientsCheck product pricing and liaise with factoriesSupport the sales managers with administrationLiaise with clients and help with enquiriesEnsure client orders have all necessary informationLiaise with factories for any technical queriesProcess client ordersCheck stock levelsSend PO's to factoriesDaily accuracy checks What you'll need to succeed Experience in a similar fast-paced environment is essential to be considered for this role. You must be comfortable liaising with clients and colleagues via phone, not just email. Confidence - positive, have awareness, ready to face challengesInitiative - start actions, self-starter, able to solve problems.Sociability - possess the necessary skills to interact effectively with stakeholders.Diligence - show a keen attention to detail.Adaptability - curious and versatile, flexible, and able to adjust to changes, seek opportunities, team player, emotionally intelligent, What you'll get in return This role is a 12-month maternity cover role with the opportunity to be extended, depending on how the business performs at that time. You will be based in Hanley and the role requires somebody to be on site full-time. There is no hybrid working in this role. The salary ranges from £28,000-£30,000 depending on experience. Standard working hours are 9:00-17:30, Monday to Friday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Technical Sales Coordinator - 12 Month FTC - £28,000-£30,000 Your new company You will be working for a manufacturing business that is based in London but have a small team of Sales Coordinators based in Stoke-on-Trent. This business has reported record growth in the last two years and are planning to continue its success throughout the next twelve months. Your new role The role of Technical Sales Co-ordinator provides exceptional customer service to our clients, managing the administrative flow between client, sales, and the final order. They have a full knowledge of product and processes and liaise with all functions across the business. Prepare quotations and pricing for clientsCheck product pricing and liaise with factoriesSupport the sales managers with administrationLiaise with clients and help with enquiriesEnsure client orders have all necessary informationLiaise with factories for any technical queriesProcess client ordersCheck stock levelsSend PO's to factoriesDaily accuracy checks What you'll need to succeed Experience in a similar fast-paced environment is essential to be considered for this role. You must be comfortable liaising with clients and colleagues via phone, not just email. Confidence - positive, have awareness, ready to face challengesInitiative - start actions, self-starter, able to solve problems.Sociability - possess the necessary skills to interact effectively with stakeholders.Diligence - show a keen attention to detail.Adaptability - curious and versatile, flexible, and able to adjust to changes, seek opportunities, team player, emotionally intelligent, What you'll get in return This role is a 12-month maternity cover role with the opportunity to be extended, depending on how the business performs at that time. You will be based in Hanley and the role requires somebody to be on site full-time. There is no hybrid working in this role. The salary ranges from £28,000-£30,000 depending on experience. Standard working hours are 9:00-17:30, Monday to Friday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
PSR Solutions
Medication Lead and Care Co-ordinator
PSR Solutions Horsham, Sussex
A leading care provider in Horsham is looking to recruit a Care Co-ordinator and Medication Lead to join their Extra Care Scheme. About the Care Coordinator and Medication Lead role and what the client is offering: A competitive annual salary of up to 28,000 depending on experience. A permanent, full-time contract Working Monday to Friday 9am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditions You'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using their electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use their electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. If you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Oct 02, 2025
Full time
A leading care provider in Horsham is looking to recruit a Care Co-ordinator and Medication Lead to join their Extra Care Scheme. About the Care Coordinator and Medication Lead role and what the client is offering: A competitive annual salary of up to 28,000 depending on experience. A permanent, full-time contract Working Monday to Friday 9am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditions You'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using their electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use their electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. If you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Outcomes First Group
Training and Induction Co-ordinator
Outcomes First Group Diss, Norfolk
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Training and Induction Co-ordinator
Outcomes First Group East Harling, Norfolk
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Training and Induction Co-ordinator
Outcomes First Group Thetford, Norfolk
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Registered Manager
CITY & COUNTY HEALTHCARE GROUP LTD Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Registered Manager
CITY & COUNTY HEALTHCARE GROUP LTD Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
HR Coordinator Maternity Cover - London
The Standard London
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Oct 01, 2025
Full time
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Vistry Group PLC
Technical Manager
Vistry Group PLC Reading, Berkshire
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis
Sep 18, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis

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