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IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.

Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.

Production Planning Supervisor Location: Royston ( 1 day p/w working from home) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As the Site Services Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: We are seeking a Production Planning Supervisor who will be responsible for providing outstanding service and supply chain expertise for the production operations within the PGMS UK business. You will have 5 direct reports in this role. The main focus of the role is to drive an efficient and effective flow of materials through Operation with the aim of hitting monthly targets, controlling PGM inventory and reducing the Precious Metal backlog position. This will be a leading position in the Production planning of chemical products. As the Production Planning Supervisor, you will help drive our goals by: Own and maintain a rough-cut capacity model in collaboration with planners, with a monthly time frame. Work closely with planners, operations, and technical teams from each area to develop detailed capacity modelling. This involves creating daily and weekly capacity models, with a timeline of 1-2 weeks for daily bucket planning and 3-12 weeks for weekly bucket planning. Collaborate with the Supply Chain Manager to identify and develop the necessary master data required for Sales and Operations Execution (S&OE) and Integrated Business Planning (IBP) Focused on improving the Master Production Schedule (MPS) process to ensure effective production scheduling. Key skills that will help you succeed in this role: Previous experience driving change through data Understanding ways of working and how to implement change in other teams and area of the business Experience in a Production Control Strong leadership skills Strong Health and Safety awareness Experienced and advanced user of IT systems including MS suite Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to: £40,000 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: We are looking for a commercially minded Pricing Analyst to support pricing strategy, deal governance, and sales pipeline management. This role sits at the intersection of pricing, sales, and commercial operations, ensuring pricing decisions are data-driven and maintaining accurate, up-to-date pipeline visibility. You will work closely with the Sales, Operations and Finance teams to review deal pricing, support bid activity, and maintain CRM pipeline integrity, helping drive profitable growth across the business. What You will be doing: Pricing & Commercial Analysis Support the development of cost models and pricing strategies across our MS, Cyber, PS, Cloud and Product offerings Build on existing cost model logic via partnering with operational product/service owners Analyse the profitability of existing customers and provide pricing support for renewals or extensions for existing customers Support bid and tender pricing activity, ensuring commercial accuracy and profitability Sales Partnership & Deal Support Partner closely with Sales and Operations to guide pricing decisions on live opportunities Provide commercial insight during deal shaping, structuring and negotiation Document and challenge pricing assumptions to protect profitability Act as a key point of contact for pricing queries from Sales Pipeline & CRM Management Work with Business Development Managers (BDMs) and Account Management to ensure HubSpot pipeline data is accurate, up-to-date, and complete Track deal progression, ensuring key fields (value, close date, probability, revenue commencement) are current Collaborate with the Sales Operations Manager to ensure efficiencies in end-to-end CRM processes Identify gaps or inconsistencies in pipeline data and drive corrective actions Reporting Product regular reporting on pipeline health, pricing performance, and deal metrics Generate monthly pipeline board reports for MS, Cyber and LDS offerings Develop dashboards and reports in HubSpot CRM and Power BI What you bring: Proven experience in Pricing, Commercial Analysis, or Sales Operations roles Strong analytical skills with advanced Excel capability Hands-on experience with HubSpot (or similar CRM) and Power BI Ability to interpret financial data (revenue, margin, cost structures) Strong stakeholder management skills, particularly with Sales teams High attention to detail, strong organisation, and a process-driven mindset A curious, tech-positive approach with a willingness to learn, improve and innovate Desirable: Experience in IT Services/Managed Services environments Exposure to CPQ tools or pricing systems What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public/bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).

Facilities Manager - London Company Profile CBRE is a global leader in real estate services, delivering integrated facilities, workplace and real estate management for clients worldwide. Our focus is on operational excellence, safety, compliance and service quality. Role Purpose Responsible for the effective and efficient operation of the workplace including building management, vendor oversight, compliance, health and safety, office operations and project delivery. Acts as deputy to senior workplace leadership when required. Key Responsibilities Leadership & Strategic Support Support delivery of workplace and facilities strategy, contributing insight and recommendations. Identify operational risks, propose mitigation plans and support continuous improvement initiatives. Act as deputy to senior facilities leadership when required, including escalations and decision-making. Provide reporting and analysis on workplace performance, KPIs, risk areas and service standards. Office & Facilities Management Oversee day-to-day management of the office environment ensuring safety, functionality and compliance. Coordinate planned and reactive maintenance across building fabric, systems and essential services. Manage cleaning, security, front-of-house, mailroom and general building operations. Lead space planning, office moves and changes, including documentation and stakeholder updates. Maintain health and safety compliance including risk assessments, audits and statutory inspections. Act as the main point of contact for all staff regarding facilities issues and workplace support. Vendor & Service Provider Management Oversee performance and contractual compliance of all facilities vendors and service providers. Conduct SLA reviews, performance meetings and escalation where service shortfalls occur. Support procurement processes for new suppliers including evaluation and onboarding. Review and update procedures, contracts and workplace policies to ensure compliance and efficiency. Travel Risk Management Monitor international travel risks and maintain alignment with duty-of-care obligations. Support development of organisational travel policies, processes and communications. Coordinate with travel risk partners to support safe staff travel and provide guidance where required. Project Delivery Lead or support workplace projects such as refurbishments, expansions, sustainability programmes and relocations. Collaborate with IT, HR, Legal and Finance to deliver cross-functional improvements. Support long-term space planning, hybrid workplace models and workplace strategy development. Crisis & Risk Management Maintain emergency response plans, fire safety protocols and business continuity processes. Act as point of contact during workplace incidents, coordinating responses and communication. Carry out building-related risk assessments and implement corrective actions. Budgeting & Reporting Manage facilities budgets including spend tracking, forecasting and cost control initiatives. Prepare regular performance and operational reports for leadership. Identify opportunities for cost reduction while maintaining service standards. Stakeholder Engagement & Communication Provide clear communication to staff about building works, safety, maintenance and disruptions. Build strong relationships with internal teams ensuring workplace operations support organisational objectives. Engage with authorities, landlords and external partners on facilities-related matters. Skills & Requirements 5+ years facilities/workplace management experience. Strong knowledge of health & safety, compliance and building regulations. Experience in contractor and vendor management. Excellent communication, stakeholder management and organisational skills. Strong IT skills including Microsoft Office. Relevant professional certifications (IOSH / NEBOSH / IWFM) desirable.

An established and growing business is looking to recruit an Operations Project Manager to support operational improvements across its logistics and operational functions. This is a newly created role that would suit someone who enjoys working with data, systems and process improvement, and who can successfully manage projects from concept through to implementation. Reporting directly to the Operations Director, the successful candidate will play an important role in driving efficiency across the business and will have the opportunity to present project updates at monthly board meetings. The Role You will lead and support a range of operational improvement projects, working closely with internal teams to streamline processes and improve overall efficiency. Key responsibilities will include: Reviewing and improving operational and distribution processes Supporting the implementation of new systems Assisting with the development and improvement of internal processes and workflows Analysing operational data to identify opportunities for process improvements and efficiencies Managing projects from planning through to successful delivery Working closely with internal stakeholders to ensure alignment and successful implementation The Candidate The successful candidate will have a strong analytical mindset and the ability to manage projects in a practical, hands-on way. You will ideally have: Experience managing operational or business improvement projects Strong analytical and data interpretation skills Excellent Excel and systems skills The ability to manage multiple stakeholders Strong organisation and time management skills A proactive and solutions-focused approach The Package Salary: 46,000 25 days holiday Hybrid working available This is a great opportunity to join a growing organisation in a role where you can have a real impact on improving processes and driving operational efficiency.

Head of Finance 4 days a week Salary £45,000 to £50,000 for the 4 days pa plus excellent benefits (£56,250 to £62,500 for FTE) Hybrid working / Bristol Office - Royal Oak House, Bristol, BS1 4GB Quartet Community Foundation (Quartet) is a leading independent charity and grant-maker in the West of England supporting local charities and community groups in Bristol, Bath and North East Somerset, North Somerset and South Gloucestershire. At the heart of this, is our expert philanthropy service, built on trusted long-term relationships with our donors. Founded in 1986, Quartet is one of the first community associations in the UK, setting out to create a permanent source of support for local people. Quartet is part of a UK-wide network of 47 community foundations and a global movement of over 1,800 foundations championing 'local giving for local need'. Quartet this year celebrated the landmark of awarding £80 million in grants to communities over our 37-year history. In 2025 alone £5 million of grants were given to over 1,000 organisations. With a growing endowment fund currently at £64 million and over 300 named fundholder accounts, the future is bright and the opportunities significant for Quartet and our team. The Role The Head of Finance is responsible for the financial systems and accounting of Quartet to ensure the sound financial management of the organisation. They also oversee the effective delivery of many of Quartet's administrative operations to enable the smooth running of the charity. Our Board of Trustees, Leadership Team and all staff are committed to the principles of Equity, Diversity and Inclusion (EDI) and this commitment runs through all of our work and services. The Head of Finance will be required to uphold these principles and commitment. Responsible to: The Chief Executive Officer (CEO). The postholder will be working closely with staff throughout Quartet, the Board of Trustees and the Finance and Investment Committee. About you To succeed in this role you will : Be a qualified accountant or QBE with substantial financial and management accounting experience. Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service. Have an excellent understanding of financial and management accounting processes, financial reporting and audit planning as well as being adept at managing both your own and your team's priorities. Leading on communication with Investment Managers, analysing their quarterly performance and advising the CEO, Finance and Investment Committee and Board on risks and returns. Working with the CEO, Leadership team and trustees, you will be a strong leader able to communicate well with your peers and teams members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders. Knowledge of SORP, tax and VAT In return for your hard work and dedication you will enjoy a wide variety of benefits including: Positive, collaborative, inclusive working culture Flexible working arrangements (subject to agreement and the requirements of the job) 25 days annual leave plus public holidays (all annual leave pro rata) Extra 3 days extra annual leave between Christmas and New Year (office is closed) Extra 1 days annual birthday leave Extra length of service annual leave after 5 years and 10 years. Employee Assistance Programme Health Benefits scheme via the Hospital Saturday Fund Cycle to Work scheme. 6% employer pension contribution after successful probation period completion, with pension contributions being backdated to the joining date. We are an equal opportunities employer and welcome applications from all backgrounds. For more information on this opportunity including a job description and person spec please contact Nicola Shaw our retained consultant on or to apply send a CV and support statement to Closing date 26th April Interview date 11th May

Principle Educational Psychologist North West - Manchester or Liverpool £65,000 + with regular bonus Full Time, Permanent, Hybrid Excellent company benefits We are currently recruiting for a Principle Educational Psychologist with exceptional interpersonal skills and have an open, empathetic and supportive leadership style. This is a full-time, hybrid working role and the successful candidate will be expected to oversea the Educational Psychology Service contracts across the North West of England. Purpose of the role You will work with the team of Assistant EPs and the schools and families to identify individual needs and universal SEND support, providing face-to-face assessments, training, review meetings, consultations, and support to Senior Leadership teams, as well as providing supervision and professional development support to the rest of the team. You will work closely with the administrative service ensuring effective company operations. You will be the lead EP for the service taking on the contracts and relationships already well-established by the Company Director. Essential/Desirable Skills Qualified Educational Psychologist and HCPC Registered Experience working to tight deadlines and experience of attending SEND tribunals Enhanced DBS Check Benefits of the role A competitive salary with regular bonuses and rewards. 28 days holiday per year, in addition to Bank Holidays and the option to purchase additional leave days. Company Pension Scheme. Weekly supervisions and case review meetings with the Company Director. Regular informal reviews and 3 monthly formal review meetings with the Company Director. Regular supervision delivery on a 1:1 with the EPs you support. Wholeteam training and supervision sessions. Opportunities to develop and deliver your own training as part of the offer. A strong programme of Continuing Professional Development via training opportunities based on your areas of interest and specialisms. A commitment to ensuring positive mental health and wellbeing through a great worklife balance with flexible working hours and diary management. A hybrid model of working which combines inschool assessments and working from home, all based on your own weekly routine and lifestyle ensuring autonomy and control over your working week. A supportive and collaborative team. Opportunities for multiagency team working. A dedicated administrative support team comprising of an Operations Manager and a Business Administrator.

Assistant Tax Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4 x salary Location: Leeds Ways of Working: Hybrid Hours of work: Monday to Friday - 8:30am to 5:00pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing In this busy and exciting role you will support the delivery of all tax compliance, reporting, and advisory activities across the Group, gaining exposure to corporation tax, VAT, employment taxes, customs and duties, and international tax while working closely with the Group Tax Manager, the Head of Tax, and the wider finance team. Role Accountabilities • Support preparation of UK corporation tax computations and returns • Assist with VAT returns, reconciliations, and associated schedules • Support employment tax submissions including PSA, P11Ds, PAYE, STBV and share schemes • Maintain tax records, trackers, schedules, and supporting documentation • Assist with preparation of the Group's R&D tax claims • Liaise with HMRC regarding payments, allocations, and audits • Support year-end and interim tax provisioning and related reconciliations • Contribute to research, advisory queries, and ad hoc tax projects • Assist with monitoring tax legislation changes and associated impacts • Support maintenance of tax risk register, internal controls, and governance evidence What we're looking for • Strong numerical and analytical skills with excellent attention to detail • Advanced Excel skills and strong IT aptitude • Ability to manage workload, meet deadlines, and prioritise effectively • Clear written and verbal communication skills • Willingness to learn and develop across all tax areas • Experience in a finance, tax, or accounting environment (desirable) • Basic knowledge of UK tax principles such as corporation tax and VAT (desirable) • Interest in or progression toward a professional qualification (ATT/CTA) (desirable) • A-level, degree or equivalent experience • Commitment to ongoing professional development • A proactive, can-do attitude with curiosity and willingness to learn • Strong team player with interest in understanding broader business operations At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Job Title: MIS Implementation and Success Manager Location: This is a National role, with hybrid working and regular travel to our academies Join us in Opening Minds, Opening Doors! Are you ready to step into a rewarding role within one of our dynamic national teams? Whether your expertise lies in Finance, Estates, IT, Operations, or People, we believe in harnessing innovation and collaboration to drive excellence across our trust. We are excited to welcome passionate professionals who want to make a meaningful impact. Our national teams play a vital role in supporting academies across England. You'll join a dedicated network that helps shape the educational experience of thousands of children - because their success is at the heart of everything we do. We are looking for an experienced MIS Implementation and Success leader to drive a significant digital transformation programme across our Trust, with the introduction of a new MIS system across our 37 academies. This is a role for someone who thrives on complexity, cross functional collaboration, and delivering meaningful, organisation wide change. They will need to have a strong technical understanding and a focus on people, process and long term impact. Key responsibilities: Lead the full lifecycle of the MIS programme across all academies. Management and maintenance of the integrated MIS programme plan incorporating all workstreams, dependencies and milestones. Act as the primary Trust contact for the appointed MIS provider. Manage delivery performance against contractual commitments and agreed service levels. Oversee extraction, cleansing, migration and validation of data from SIMS to the new MIS. Pay range: SCP 40-45 (£51,356 - £56,821) 37 hours per week, 52 weeks per year Fixed Term for 18 months Qualifications and Skills: Degree level qualification or equivalent professional experience. Understanding of school MIS systems and statutory reporting requirements. Experience of migrating MIS in large, national and multi-phased academy trusts Recognised project or programme management qualification desirable. What are we about? Join a trust that is going places! At E-ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. With 38 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive. Benefits: Financial and Lifestyle We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. Professional Growth and Development We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. Culture and Wellbeing Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. Please look at our 'Work for Us' page and Recruitment Pack for more information. How to apply: Please read the supporting documentation carefully before completing your application. E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

Are you a dynamic finance professional who thrives in a fast-paced, evolving environment? Goodman Masson are partnered with a prestigious London based organisation to recruit for a Finance Manager. This is a pivotal role for someone who excels at balancing high-level strategic objectives with meticulous attention to detail. You will lead on all month-end processes and ensure the integrity of financial statements during an exciting period of organisational growth and change. You will ideally be ACA qualified from an audit background; however other backgrounds will also be considered. You will need to be comfortable rolling your sleeves up in a fast-paced environment, as well as dealing with multiple stakeholders at executive level. The Role: As Finance Manager, you will report directly to the Financial Controller and oversee the daily operations of the financial service function. You will be responsible for delivering accurate statutory accounts and maintaining robust internal controls. Key Responsibilities: Lead and coordinate the closing process to ensure all entries are posted accurately and on time. Oversee accounts payable, receivable, and bank processes, ensuring seamless transaction processing. Monitor cash flow, review forecasts, and optimise liquidity. Support annual audit processes by liaising with external auditors and ensuring full compliance. Utilise accounting system to manage nominal codes and trial balances, while overseeing fixed assets, accruals, and prepayments. Foster a collaborative work environment and provide mentorship to the finance team. Essentials: Fully Qualified Accountant (ACA, ACCA, CIMA) or equivalent. Strong technical accounting and audit expeirence. Ability to work under pressure in fast paced environments. Experience improving processes and controls. Salary is up to £65,000 per annum + Benefits. Central London based with hybrid working. Applications are being reviewed on a rolling basis, with interviews being set up immediately. Please apply ASAP to ensure you are considered.

Andover, Hampshire Hybrid working £62,000 £72,000 + bonus + car Shape the future of a respected national body at the heart of a technically complex, safety-critical industry. Our client sits at the centre of the UK wet leisure industry. It safeguards standards, supports businesses and provides a unified voice for a sector that underpins public safety, professional integrity and economic activity across the UK. Although associated with leisure and wellbeing, pools and spas require rigorous standards and responsible regulation. When those standards are strong, trust is protected and harm is prevented. They play a critical role in maintaining professionalism and credibility across the sector. Representing over 300 member businesses and overseeing the delivery of the industry s flagship exhibition, our client works with government, standards bodies and international partners to influence policy and shape the sector s long-term direction. Following a long and successful tenure, the current Managing Director will be handing over to a successor, creating a rare opportunity to step into a sector-shaping leadership role.play The Opportunity They have strong foundations, trusted relationships and financial stability. The opportunity now is to strengthen and extend that position by growing membership, reinforcing commercial resilience and ensuring continued relevance in a changing commercial and regulatory landscape. This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the industry with authority, working closely with Boards and Committees while leading a capable team within a lean structure. You will be closely involved in both strategic direction and operational delivery, ensuring plans translate into measurable progress. The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility. For the right leader, it offers meaningful responsibility and lasting impact. Key Areas of Focus • Setting clear strategic direction and maintaining organisational alignment • Strengthening financial sustainability and supporting the continued success of their projects • Driving membership growth and retention while enhancing the value proposition for SMEs • Enabling effective governance through strong relationships with Boards and Committees • Acting as principal representative of the UK wet leisure industry • Leading and developing a small, talented, multi-skilled team About You You are an experienced senior leader who combines commercial awareness with sound judgement and professional credibility, whether from within the sector or from a related membership, regulated or public sector environment. You bring: • Experience working with Boards or membership-led organisations • Accountability for financial performance and income sustainability • A track record of strengthening membership engagement or commercial development • Confidence operating under scrutiny and navigating diverse stakeholder views • A pragmatic, hands-on approach alongside strategic thinking This role suits a leader who values responsibility and the opportunity to shape direction. You are motivated by long-term impact and institutional credibility, and you are comfortable operating in complex environments. You might be an experienced deputy ready for a first Managing Director role, or an established leader seeking meaningful influence and scope. Either way, you are looking for a role where you can invest your energy and make a lasting contribution. Working Pattern and Reward The role is full time with a hybrid working arrangement, combining time in the Andover office, home working and UK and occasional European travel. A competitive salary and benefits package is offered, reflecting the responsibility, visibility and influence of the role. If you are ready to take ownership of a respected national body and strengthen its long-term impact, they welcome your application. You may have experience of the following: Chief Executive Officer (CEO), Executive Director, General Manager, Chief Operating Officer (COO), Head of Operations, Director of Strategy, Commercial Director, Membership Director, Sector Lead, Industry Association Director, Governance Director. REF-

Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.

Leading technical delivery Plan, manage, and oversee AV, scenic, LED, and rigging installations Take full responsibility for on-site delivery and safe de-rig Produce technical schematics, floor plans, and cable calls Project & client leadership Advise Account Managers and clients on complex technical solutions Support pitches and new business opportunities Act as a senior technical voice across projects Team & resource management Plan crew, logistics, and technical resources with Operations Oversee Technical Managers across multiple event areas Support training, development, and upskilling within the team You'll bring: Extensive experience in live event technical production (end-to-end) Strong background in AV systems within corporate or exhibition environments Solid understanding of event power, cabling, and health & safety CAD experience (Vectorworks or similar) Ability to calculate: Lens throws Lighting angles Weight loads Speaker dispersion Power requirements Sightlines and floor loads Bonus points for: Experience with virtual or hybrid events and streaming platform

Job title: Operational Business Partner Location: Brimsdown World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As an Operational Procurement Business Partner, you'll support JM's mission in sustainable technology by leading procurement at the site and across key procure-to-pay (P2P) activities across your region. You'll ensure compliance with global procurement policies, manage supplier performance, and serve as the link between global strategy and local business needs. In this role, you'll be responsible for all procurement of goods and services at the site, drive process excellence and policy adherence, foster collaboration, and support continuous improvement to help deliver impactful, sustainable outcomes. The role: As an Operational Business Partner, you will help drive our goals by: • Act as primary contact to local stakeholders for their demands around end-to-end procurement of goods and services and identify opportunities for improvement. • Understand local site business requirements and advise on available solutions and applicable processes to best fulfil them, representing those requirements to the Procurement organization. • Act as liaison between site(s), suppliers and procurement category/supplier managers for supplier performance management and reviews. • Support local implementation of supplier agreements in line with savings strategies, including steering spend pro-actively to JM preferred or approved vendors. • Drive locally effective, efficient and compliant utilization of Coupa, and other global tools, processes and platforms e.g. SAP, embedded into procurement operating model. • Collaborate with other Procurement team members, across geographies, categories and businesses to identify process and system gaps - with local visibility and impact. Key skills that will help you succeed in this role: • Vocational education relevant to procurement or a related field. • Proven experience in sourcing, procurement operations, and Procure-to-Pay (P2P) processes. • Strong knowledge of procurement best practices, sourcing strategies, contract negotiation and management and category management activities. • Ability to work effectively across diverse cultures and geographies, managing stakeholders and teams remotely across different time zones. • Experience operating in complex environments of similar size and scale. • Full proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook). • Familiarity with P2P systems, ERP platforms, e-procurement tools, and workflow technologies. • Proficiency in procurement systems (e.g., SAP, Coupa is a plus) and Microsoft Office. • A proactive self-starter who communicates clearly, responds quickly, and brings solutions-in a fast-paced environment. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: • Retirement savings • Share plans • Saving accounts • House saving funds • Life and disability insurance • Commuter allowances and loans • Medical plans / health assessments • Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home

About us Salary - Competitive Salary Work Type - Hybrid Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Are you an experienced Quantity Surveyor looking for a rewarding career, that combines your passion for construction and stakeholder management with sustainable, large-scale projects that benefit society and the environment? If yes, then United Utilities (UU) have exciting opportunities for you to join our teams across multiple locations in the North West of England. UU are experiencing a period of growth and transformation, creating several opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As Quantity Surveyor you will lead and support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, our major projects and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value, collaborating with other experts and leading initiatives to tackle challenges unique to our industry, contributing to our success and helping us achieve our objectives. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Accountabilities & Responsibilities Ensure contractual compliance and proactively manage contractor performance throughout the contract period. Acting as a subject matter expert. Provide commercial expertise and guidance. Commercially manage a portfolio of Works contracts to ensure that they are delivered in accordance with the contracted terms and conditions and that all issues are mitigated and managed to protect UU commercial interests. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Technical Skills & Experience Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of a broad range of standard forms of construction contract (preferably including NEC suite of contracts). Strong commercial negotiation and resolution skills. Experience of managing the commercial function on projects. Experience of line management. Ability to effectively communicate with internal and external stakeholders. Proficient IT skills including Microsoft Office or equivalent and ability to use IT systems and programmes. Full UK Driving License. Qualifications Essential Qualifications Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.