Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 10, 2026
Full time
Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Financial Analyst - Global Finance Are you a detail-driven Financial Analyst who enjoys turning complex data into meaningful insights? We're looking for a finance professional to join a global finance team supporting operations across 30+ countries, managing a multi-million-dollar international programme budget. This role offers the opportunity to work closely with senior leadership, influence financial decision-making, and contribute to the performance of a large-scale global operation. If you enjoy financial modelling, budgeting, forecasting, and driving process improvements, this could be an excellent next step in your career. The Role As Financial Analyst, you will support the Global Finance Manager in managing financial planning and operational performance across a large international programme. You will play a key role in ensuring financial accuracy, improving reporting processes, and delivering insights that support strategic decision-making. This position involves working with stakeholders across multiple regions, providing visibility into financial performance while ensuring strong governance and cost control. Key Responsibilities Financial Planning & Analysis Support the development of annual budgets and quarterly forecasts Monitor financial performance and provide analysis against targets Conduct cost analysis, profitability reviews, and regional performance assessments Build financial models to support business cases and scenario planning Identify financial risks and opportunities through data analysis and trend monitoring Financial Operations Manage end-to-end invoice processing across global operational teams Ensure financial controls and audit standards are maintained Review and reconcile expense reporting and financial documentation Investigate and resolve financial discrepancies Reporting & Stakeholder Engagement Prepare clear financial reports and performance insights for leadership Partner with global teams to improve forecast accuracy and financial transparency Communicate complex financial data to non-finance stakeholders Process Improvement Identify opportunities to improve budgeting, forecasting, and invoicing processes Help develop internal reporting frameworks and KPIs Document processes to ensure consistency and business continuity What We're Looking For Essential Skills & Experience Experience in financial analysis, budgeting, and forecasting Strong Excel skills and advanced data analysis capability Experience working with financial systems or reporting tools Excellent attention to detail and accuracy Ability to interpret complex financial data and present insights clearly Strong communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment Desirable Experience with Power BI or other data visualisation tools Experience supporting international or multi-site operations Requirements Right to work in the UK Strong written and verbal English communication skills Ability to manage confidential and sensitive financial information Able to provide 5 years of employment history for background screening Why Apply? Work on a large-scale international programme Gain exposure to global financial operations Opportunity to influence financial performance and strategy Collaborative environment working with cross-functional global teams Strong opportunity for career growth within finance Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 10, 2026
Contractor
Financial Analyst - Global Finance Are you a detail-driven Financial Analyst who enjoys turning complex data into meaningful insights? We're looking for a finance professional to join a global finance team supporting operations across 30+ countries, managing a multi-million-dollar international programme budget. This role offers the opportunity to work closely with senior leadership, influence financial decision-making, and contribute to the performance of a large-scale global operation. If you enjoy financial modelling, budgeting, forecasting, and driving process improvements, this could be an excellent next step in your career. The Role As Financial Analyst, you will support the Global Finance Manager in managing financial planning and operational performance across a large international programme. You will play a key role in ensuring financial accuracy, improving reporting processes, and delivering insights that support strategic decision-making. This position involves working with stakeholders across multiple regions, providing visibility into financial performance while ensuring strong governance and cost control. Key Responsibilities Financial Planning & Analysis Support the development of annual budgets and quarterly forecasts Monitor financial performance and provide analysis against targets Conduct cost analysis, profitability reviews, and regional performance assessments Build financial models to support business cases and scenario planning Identify financial risks and opportunities through data analysis and trend monitoring Financial Operations Manage end-to-end invoice processing across global operational teams Ensure financial controls and audit standards are maintained Review and reconcile expense reporting and financial documentation Investigate and resolve financial discrepancies Reporting & Stakeholder Engagement Prepare clear financial reports and performance insights for leadership Partner with global teams to improve forecast accuracy and financial transparency Communicate complex financial data to non-finance stakeholders Process Improvement Identify opportunities to improve budgeting, forecasting, and invoicing processes Help develop internal reporting frameworks and KPIs Document processes to ensure consistency and business continuity What We're Looking For Essential Skills & Experience Experience in financial analysis, budgeting, and forecasting Strong Excel skills and advanced data analysis capability Experience working with financial systems or reporting tools Excellent attention to detail and accuracy Ability to interpret complex financial data and present insights clearly Strong communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment Desirable Experience with Power BI or other data visualisation tools Experience supporting international or multi-site operations Requirements Right to work in the UK Strong written and verbal English communication skills Ability to manage confidential and sensitive financial information Able to provide 5 years of employment history for background screening Why Apply? Work on a large-scale international programme Gain exposure to global financial operations Opportunity to influence financial performance and strategy Collaborative environment working with cross-functional global teams Strong opportunity for career growth within finance Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Specialist Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us at Barclays as a Specialist Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Our client is seeking an operationally focused Business MI & Insight Analyst to join their Group Data, MI & Analytics function, aligned closely with the UK Retail Office. This role plays a key part in delivering meaningful insight across broking performance, operational efficiency, customer outcomes, and customer experience, supporting performance improvement, Consumer Duty obligations, and ongoing change initiatives.Role Context Key Responsibilities Deliver timely analysis on broking performance, productivity, handling activity, and service quality. Identify operational risks, bottlenecks, and opportunities for improvement. Produce actionable insight on capacity, throughput, and quality across operational teams. Deliver Customer Outcomes and Consumer Duty MI, highlighting trends and required actions. Produce and maintain dashboards that meet operational needs and data governance standards. Extract, transform, and analyse data using SQL, aligned to group data models. Support measurement of change initiatives and track benefit realisation. Communicate insights clearly to operational teams and senior stakeholders, translating analysis into practical actions. Essential: Experience within insurance operations, broking, or customer service environments. Strong SQL capability and experience working with structured data sets. Working knowledge of Acturis or similar broking platforms. Experience building and interpreting Power BI dashboards. Ability to translate data into actionable operational insight. Desirable: Experience with cloud-based data platforms such as Microsoft Fabric. Python experience for data analysis or automation. Exposure to Lean, process improvement, or operational excellence methodologies.Personal Attributes Strong analytical mindset with the ability to identify trends and risks. Practical problem-solver who can recommend clear solutions. Confident communicator, able to influence operational and senior stakeholders. Customer-focused, ensuring insight drives better outcomes. High attention to detail and commitment to data accuracy. Please contact a member of the LNJ team for further information regarding this role.
Mar 09, 2026
Full time
Our client is seeking an operationally focused Business MI & Insight Analyst to join their Group Data, MI & Analytics function, aligned closely with the UK Retail Office. This role plays a key part in delivering meaningful insight across broking performance, operational efficiency, customer outcomes, and customer experience, supporting performance improvement, Consumer Duty obligations, and ongoing change initiatives.Role Context Key Responsibilities Deliver timely analysis on broking performance, productivity, handling activity, and service quality. Identify operational risks, bottlenecks, and opportunities for improvement. Produce actionable insight on capacity, throughput, and quality across operational teams. Deliver Customer Outcomes and Consumer Duty MI, highlighting trends and required actions. Produce and maintain dashboards that meet operational needs and data governance standards. Extract, transform, and analyse data using SQL, aligned to group data models. Support measurement of change initiatives and track benefit realisation. Communicate insights clearly to operational teams and senior stakeholders, translating analysis into practical actions. Essential: Experience within insurance operations, broking, or customer service environments. Strong SQL capability and experience working with structured data sets. Working knowledge of Acturis or similar broking platforms. Experience building and interpreting Power BI dashboards. Ability to translate data into actionable operational insight. Desirable: Experience with cloud-based data platforms such as Microsoft Fabric. Python experience for data analysis or automation. Exposure to Lean, process improvement, or operational excellence methodologies.Personal Attributes Strong analytical mindset with the ability to identify trends and risks. Practical problem-solver who can recommend clear solutions. Confident communicator, able to influence operational and senior stakeholders. Customer-focused, ensuring insight drives better outcomes. High attention to detail and commitment to data accuracy. Please contact a member of the LNJ team for further information regarding this role.
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 09, 2026
Full time
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Head of Total Cost of Ownership (TCO) £60,000-£70,000 + Bonus + Benefits Hybrid working Coventry Your new company A leading European mobility and vehicle leasing organisation is looking for an experienced Head of TCO to take ownership of its Total Cost of Ownership and Residual Value (RV) strategy across the UK portfolio. This is a highly influential role where you'll lead a team, shape pricing strategy, oversee financial risk relating to RVs, and work cross functionally with Sales, Commercial, Finance, and senior leadership.If you have a strong background in residual values, TCO modelling, automotive pricing, or fleet economics, this is a rare and exciting opportunity to step into a senior leadership position in a major, fast growing business. Your new role Leading and developing a team of three analysts. Owning TCO and RV modelling frameworks used in pricing, forecasting, and budget planning. Monitoring market trends affecting RVs, maintenance costs, and other TCO drivers. Building strong relationships with vehicle manufacturers and external data providers. Working closely with Sales and Commercial teams to support competitive pricing and customer proposals. Challenging existing processes to improve accuracy, transparency, and operational efficiency. Presenting analyses and recommendations to senior management and risk committees. Ensuring compliance with internal controls, data accuracy, and audit requirements. Supporting scenario modelling and long term profitability planning. What you'll need to succeed Strong experience in residual values, TCO modelling, pricing, or fleet/automotive cost modelling. A commercially minded analyst with advanced Excel and strong financial acumen. Comfortable presenting to senior stakeholders and influencing decision making. Confident challenging assumptions and improving existing processes. Experience working with CAP HPI, Autovista, Glass's, or similar data sources (advantageous). Background in vehicle leasing, OEMs, fleet management, automotive finance, or related sectors. Leadership experience, ideally managing analysts or technical teams. What you'll get in return £60k-£75k basic salary 10.5% annual bonus Family Private Medical Insurance Enhanced Pension Scheme Company car scheme Hybrid working Opportunity to shape TCO strategy in a large, ambitious mobility business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Head of Total Cost of Ownership (TCO) £60,000-£70,000 + Bonus + Benefits Hybrid working Coventry Your new company A leading European mobility and vehicle leasing organisation is looking for an experienced Head of TCO to take ownership of its Total Cost of Ownership and Residual Value (RV) strategy across the UK portfolio. This is a highly influential role where you'll lead a team, shape pricing strategy, oversee financial risk relating to RVs, and work cross functionally with Sales, Commercial, Finance, and senior leadership.If you have a strong background in residual values, TCO modelling, automotive pricing, or fleet economics, this is a rare and exciting opportunity to step into a senior leadership position in a major, fast growing business. Your new role Leading and developing a team of three analysts. Owning TCO and RV modelling frameworks used in pricing, forecasting, and budget planning. Monitoring market trends affecting RVs, maintenance costs, and other TCO drivers. Building strong relationships with vehicle manufacturers and external data providers. Working closely with Sales and Commercial teams to support competitive pricing and customer proposals. Challenging existing processes to improve accuracy, transparency, and operational efficiency. Presenting analyses and recommendations to senior management and risk committees. Ensuring compliance with internal controls, data accuracy, and audit requirements. Supporting scenario modelling and long term profitability planning. What you'll need to succeed Strong experience in residual values, TCO modelling, pricing, or fleet/automotive cost modelling. A commercially minded analyst with advanced Excel and strong financial acumen. Comfortable presenting to senior stakeholders and influencing decision making. Confident challenging assumptions and improving existing processes. Experience working with CAP HPI, Autovista, Glass's, or similar data sources (advantageous). Background in vehicle leasing, OEMs, fleet management, automotive finance, or related sectors. Leadership experience, ideally managing analysts or technical teams. What you'll get in return £60k-£75k basic salary 10.5% annual bonus Family Private Medical Insurance Enhanced Pension Scheme Company car scheme Hybrid working Opportunity to shape TCO strategy in a large, ambitious mobility business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Client Onboarding Analyst Day rate: 150 - 160 Per Day (Umbrella) Location: Belfast Duration: December 2026 Hybrid: 3 days in office 2 days from home As a Client Onboarding Analyst, you will play a vital role in ensuring our clients are onboarded swiftly and efficiently. Your knowledge of processes, procedures, and systems will be essential in delivering high-quality service. You will interact with various stakeholders, emphasising the importance of positive relationships to achieve our key objectives. What You'll Be Doing: Process Sales/Client Requests: Manage system setups, including updating signatories and obtaining necessary documentation. Collaboration: Work closely with internal partners to maintain systems based on account opening and maintenance documentation. Client Queries: Address all client inquiries promptly and efficiently. Policy Adherence: Stay updated on current procedures, internal rules, and external regulations, ensuring compliance at all times. Accuracy in Processing: Execute client instructions with precision and effectiveness, meeting all deadlines and escalating urgent matters as needed. Client Satisfaction: Foster high levels of client satisfaction through in-depth product, process, and client knowledge. Daily Responsibilities: Effectively manage routine tasks while developing a broader understanding of the operational context. Risk Assessment: Make informed business decisions with a focus on safeguarding our organisation, clients, and assets. Ensure compliance with applicable laws and regulations. What We're Looking For: Strong communication skills to exchange information clearly and concisely. A keen understanding of stakeholder interaction and its impact on business outcomes. Ability to work collaboratively in a diverse environment. An eye for detail and a commitment to delivering quality results. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 07, 2026
Seasonal
Client Onboarding Analyst Day rate: 150 - 160 Per Day (Umbrella) Location: Belfast Duration: December 2026 Hybrid: 3 days in office 2 days from home As a Client Onboarding Analyst, you will play a vital role in ensuring our clients are onboarded swiftly and efficiently. Your knowledge of processes, procedures, and systems will be essential in delivering high-quality service. You will interact with various stakeholders, emphasising the importance of positive relationships to achieve our key objectives. What You'll Be Doing: Process Sales/Client Requests: Manage system setups, including updating signatories and obtaining necessary documentation. Collaboration: Work closely with internal partners to maintain systems based on account opening and maintenance documentation. Client Queries: Address all client inquiries promptly and efficiently. Policy Adherence: Stay updated on current procedures, internal rules, and external regulations, ensuring compliance at all times. Accuracy in Processing: Execute client instructions with precision and effectiveness, meeting all deadlines and escalating urgent matters as needed. Client Satisfaction: Foster high levels of client satisfaction through in-depth product, process, and client knowledge. Daily Responsibilities: Effectively manage routine tasks while developing a broader understanding of the operational context. Risk Assessment: Make informed business decisions with a focus on safeguarding our organisation, clients, and assets. Ensure compliance with applicable laws and regulations. What We're Looking For: Strong communication skills to exchange information clearly and concisely. A keen understanding of stakeholder interaction and its impact on business outcomes. Ability to work collaboratively in a diverse environment. An eye for detail and a commitment to delivering quality results. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance Your new company Operating across several well-established international finance centres, the firm provides bespoke fund administration solutions to a diverse client base. With over 100 professionals across its network, the business continues to grow organically and through targeted strategic initiatives.Their vision is to be recognised as a next generation provider within the fund administration industry - known for exceptional service, robust governance and client peace of mind. Your new role This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance and Client Due Diligence (CDD). You'll oversee the complete onboarding lifecycle for new and related parties, run periodic reviews, and provide escalation support to junior analysts. This position offers broad exposure across the business and the opportunity to influence best practice. Key Responsibilities Managing the end-to-end onboarding process, including KYC profiling, document collection, verification and risk assessmentCompleting or reviewing periodic and trigger event CDD reviewsSupporting operational teams with CDD related queries and changes in client structuresMaintaining accurate data and documentation across internal systemsManaging your own workload effectively while supporting junior colleagues with prioritisationProviding training, guidance and constructive feedback to less experienced team membersIdentifying and escalating gaps, risks or process issuesAssisting with regulatory reporting and due diligence responsesParticipating in system enhancements, testing and process improvements What you'll need to succeed Experience in AML/CTF and Client Due Diligence within financial services (e.g., fiduciary, fund administration, trust/corporate services, banking or investment management)Strong understanding of AML/KYC regulations and client lifecycle managementExcellent attention to detail and a methodical, accurate approachProactive and solution-focused, with strong organisational skillsComfortable supporting, guiding and reviewing the work of junior analystsAbility to manage multiple deadlines and competing prioritiesStrong IT literacy, including MS Office and the ability to navigate complex systems What you'll get in return Join a modern, well-respected provider in the fund administration sectorWork with a diverse client base, including funds, corporate structures and private wealth entitiesBe part of a collaborative, high-performing onboarding function with genuine influenceOpportunities for professional development and involvement in ongoing transformation and technology projectsBenefits include:Hybrid workingHealth Cover: Private Medical InsuranceLife Cover: 4 x Base salaryHoliday: 25 days plus bank holidaysCompany pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 06, 2026
Full time
This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance Your new company Operating across several well-established international finance centres, the firm provides bespoke fund administration solutions to a diverse client base. With over 100 professionals across its network, the business continues to grow organically and through targeted strategic initiatives.Their vision is to be recognised as a next generation provider within the fund administration industry - known for exceptional service, robust governance and client peace of mind. Your new role This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance and Client Due Diligence (CDD). You'll oversee the complete onboarding lifecycle for new and related parties, run periodic reviews, and provide escalation support to junior analysts. This position offers broad exposure across the business and the opportunity to influence best practice. Key Responsibilities Managing the end-to-end onboarding process, including KYC profiling, document collection, verification and risk assessmentCompleting or reviewing periodic and trigger event CDD reviewsSupporting operational teams with CDD related queries and changes in client structuresMaintaining accurate data and documentation across internal systemsManaging your own workload effectively while supporting junior colleagues with prioritisationProviding training, guidance and constructive feedback to less experienced team membersIdentifying and escalating gaps, risks or process issuesAssisting with regulatory reporting and due diligence responsesParticipating in system enhancements, testing and process improvements What you'll need to succeed Experience in AML/CTF and Client Due Diligence within financial services (e.g., fiduciary, fund administration, trust/corporate services, banking or investment management)Strong understanding of AML/KYC regulations and client lifecycle managementExcellent attention to detail and a methodical, accurate approachProactive and solution-focused, with strong organisational skillsComfortable supporting, guiding and reviewing the work of junior analystsAbility to manage multiple deadlines and competing prioritiesStrong IT literacy, including MS Office and the ability to navigate complex systems What you'll get in return Join a modern, well-respected provider in the fund administration sectorWork with a diverse client base, including funds, corporate structures and private wealth entitiesBe part of a collaborative, high-performing onboarding function with genuine influenceOpportunities for professional development and involvement in ongoing transformation and technology projectsBenefits include:Hybrid workingHealth Cover: Private Medical InsuranceLife Cover: 4 x Base salaryHoliday: 25 days plus bank holidaysCompany pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Mar 06, 2026
Full time
What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Join Our Team as a Field Analyst! Are you ready to embark on an exciting journey where your analytical skills can make a real difference? We are looking for a passionate and dedicated Field Analyst to join our dynamic team! If you thrive in a fast-paced environment, possess a keen eye for detail, and have a commitment to delivering exceptional customer service, this is the opportunity you've been waiting for! Position Overview: As a Field Analyst, you will play a crucial role in supporting our field operations and CMC to meet service delivery performance targets. You will be responsible for performing quality reviews of visits created for Device Wearers, ensuring that everything runs smoothly and efficiently. Your efforts will directly contribute to protecting the public and enhancing the lives of individuals across our community. Position Details: Department: Electronic Monitoring - J&I Hybrid - Warrington Business Unit: Field Analyst - Qualification Team Shifts: 8am to 9:30pm (8.5-hour shifts with a 30-minute lunch break) on a 5 days from 7 schedule, including bank holidays and weekends. Key Responsibilities: Check and qualify tasks on the tasking system, adhering to all contractual requirements. Liaise with Field Support Officers (FSOs) regarding equipment management requirements or issues. Support internal and external customers to maintain high standards of performance. Assist Field Control Officers and Operational Support Officers with various queries. Review and process Device Wearer Risk with precision. Meet all internal and external service levels consistently. Adhere to established processes and procedures. Raise and report any performance or individual issues to your Team Manager. Communicate any major issues or failures to all relevant managers promptly. What We're Looking For: A dynamic, flexible, and logical approach to challenges. A sharp eye for detail and accuracy. Commitment to delivering excellent customer service, even in high-pressure situations. Ability to communicate effectively and work collaboratively with others. A proactive mindset, ready to tackle challenges head-on. Why Join Us? At our organization, we believe that every team member has the potential to make a significant impact. You will be part of a collaborative and supportive environment where your contributions are valued. We offer competitive compensation, opportunities for growth, and a chance to be part of something meaningful. Ready to Make a Difference? If you're excited about this opportunity and meet the qualifications outlined above, we want to hear from you! Please submit your application today and take the first step towards a rewarding career as a Field Analyst. Together, let's create a safer and better world for everyone! Apply Now! We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 06, 2026
Contractor
Join Our Team as a Field Analyst! Are you ready to embark on an exciting journey where your analytical skills can make a real difference? We are looking for a passionate and dedicated Field Analyst to join our dynamic team! If you thrive in a fast-paced environment, possess a keen eye for detail, and have a commitment to delivering exceptional customer service, this is the opportunity you've been waiting for! Position Overview: As a Field Analyst, you will play a crucial role in supporting our field operations and CMC to meet service delivery performance targets. You will be responsible for performing quality reviews of visits created for Device Wearers, ensuring that everything runs smoothly and efficiently. Your efforts will directly contribute to protecting the public and enhancing the lives of individuals across our community. Position Details: Department: Electronic Monitoring - J&I Hybrid - Warrington Business Unit: Field Analyst - Qualification Team Shifts: 8am to 9:30pm (8.5-hour shifts with a 30-minute lunch break) on a 5 days from 7 schedule, including bank holidays and weekends. Key Responsibilities: Check and qualify tasks on the tasking system, adhering to all contractual requirements. Liaise with Field Support Officers (FSOs) regarding equipment management requirements or issues. Support internal and external customers to maintain high standards of performance. Assist Field Control Officers and Operational Support Officers with various queries. Review and process Device Wearer Risk with precision. Meet all internal and external service levels consistently. Adhere to established processes and procedures. Raise and report any performance or individual issues to your Team Manager. Communicate any major issues or failures to all relevant managers promptly. What We're Looking For: A dynamic, flexible, and logical approach to challenges. A sharp eye for detail and accuracy. Commitment to delivering excellent customer service, even in high-pressure situations. Ability to communicate effectively and work collaboratively with others. A proactive mindset, ready to tackle challenges head-on. Why Join Us? At our organization, we believe that every team member has the potential to make a significant impact. You will be part of a collaborative and supportive environment where your contributions are valued. We offer competitive compensation, opportunities for growth, and a chance to be part of something meaningful. Ready to Make a Difference? If you're excited about this opportunity and meet the qualifications outlined above, we want to hear from you! Please submit your application today and take the first step towards a rewarding career as a Field Analyst. Together, let's create a safer and better world for everyone! Apply Now! We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Mar 06, 2026
Full time
What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Mar 04, 2026
Full time
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Our client, a leading energy provider committed to delivering innovative and sustainable solutions, is looking for a PMO Analyst to support the Tech Portfolio Manager. The role focuses on providing clear information and insights across a diverse portfolio of initiatives. You'll work within a lean portfolio framework, ensuring projects align with key business objectives while supporting ongoing demand management and review processes. The PMO Analyst will play a key role in spotting potential risks, clarifying critical issues, and contributing to the design of effective solutions. This is an initial three-month contract with the potential for extension. The role is full-time (37 hours per week) and follows a hybrid working pattern, with one to two days per week required onsite for collaboration. Accountabilities: Review operational processes and collaborate with developers to ensure products align with strategic objectives. Record and document minutes during strategy meetings with accuracy. Identify, evaluate, and communicate risks and issues, ensuring proper tracking and resolution. Maintain RAID logs and manage workflow tasks in Asana. Monitor and follow up on outstanding actions to drive effective resolutions. Contribute to risk management, including mitigation planning and tracking. Perform data analysis to assess risks and their potential impact. Support management of Tech and Data backlogs, ensuring clarity for prioritisation and alignment with company strategy. Assist with quarterly planning and coordinate activities for the central change board. Partner with Product, Engineering, and Data leadership to track progress against agreed objectives. Facilitate impact assessments for new demand within Technology. Support lean governance and best practices through financial process support, risk and issue management, KPI reporting, milestone tracking, and monitoring leading/lagging indicators. Contribute to capacity planning and effort estimation. Provide transparency on portfolio performance through communication and data reporting. Coordinate with third parties to monitor dependencies and outcomes, maintaining a centralised action tracker. Knowledge and Skills: Meticulous attention to detail paired with a strong problem-solving mindset. Skilled in managing and engaging stakeholders across mid to senior levels. Demonstrated expertise in data analysis and interpretation. Proficient with project management platforms including Asana, Trello, and Jira. Experienced in leveraging data analysis tools to drive insights. Highly accurate and detail-oriented in all deliverables. Strategic and proactive thinker with a focus on delivering outcomes. Capable of performing effectively under pressure while meeting tight deadlines. Extensive background in project and portfolio support, including financial management. Proven experience in IT governance and planning roles. Strong written and verbal communicator, able to convey complex ideas clearly. Consultancy-oriented skill set, including workshop facilitation, presentations, and creative problem solving. Influential collaborator with strong stakeholder management, negotiation, and assertiveness skills. Adept at analyzing data to identify risks, issues, and opportunities, and presenting findings to enable effective decision-making. Please note: Should your application be successful, and you are offered the role, a few pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Oct 09, 2025
Contractor
Our client, a leading energy provider committed to delivering innovative and sustainable solutions, is looking for a PMO Analyst to support the Tech Portfolio Manager. The role focuses on providing clear information and insights across a diverse portfolio of initiatives. You'll work within a lean portfolio framework, ensuring projects align with key business objectives while supporting ongoing demand management and review processes. The PMO Analyst will play a key role in spotting potential risks, clarifying critical issues, and contributing to the design of effective solutions. This is an initial three-month contract with the potential for extension. The role is full-time (37 hours per week) and follows a hybrid working pattern, with one to two days per week required onsite for collaboration. Accountabilities: Review operational processes and collaborate with developers to ensure products align with strategic objectives. Record and document minutes during strategy meetings with accuracy. Identify, evaluate, and communicate risks and issues, ensuring proper tracking and resolution. Maintain RAID logs and manage workflow tasks in Asana. Monitor and follow up on outstanding actions to drive effective resolutions. Contribute to risk management, including mitigation planning and tracking. Perform data analysis to assess risks and their potential impact. Support management of Tech and Data backlogs, ensuring clarity for prioritisation and alignment with company strategy. Assist with quarterly planning and coordinate activities for the central change board. Partner with Product, Engineering, and Data leadership to track progress against agreed objectives. Facilitate impact assessments for new demand within Technology. Support lean governance and best practices through financial process support, risk and issue management, KPI reporting, milestone tracking, and monitoring leading/lagging indicators. Contribute to capacity planning and effort estimation. Provide transparency on portfolio performance through communication and data reporting. Coordinate with third parties to monitor dependencies and outcomes, maintaining a centralised action tracker. Knowledge and Skills: Meticulous attention to detail paired with a strong problem-solving mindset. Skilled in managing and engaging stakeholders across mid to senior levels. Demonstrated expertise in data analysis and interpretation. Proficient with project management platforms including Asana, Trello, and Jira. Experienced in leveraging data analysis tools to drive insights. Highly accurate and detail-oriented in all deliverables. Strategic and proactive thinker with a focus on delivering outcomes. Capable of performing effectively under pressure while meeting tight deadlines. Extensive background in project and portfolio support, including financial management. Proven experience in IT governance and planning roles. Strong written and verbal communicator, able to convey complex ideas clearly. Consultancy-oriented skill set, including workshop facilitation, presentations, and creative problem solving. Influential collaborator with strong stakeholder management, negotiation, and assertiveness skills. Adept at analyzing data to identify risks, issues, and opportunities, and presenting findings to enable effective decision-making. Please note: Should your application be successful, and you are offered the role, a few pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Security Analyst (Cryptography) - Knutsford Join a leading UK banking client as a Security Analyst (cryptography), where you'll play a key role in safeguarding the bank's digital ecosystem through advanced cryptographic and security technologies. You'll be part of the Global Information Security Cryptography Team within the Chief Information Security Office, delivering mission-critical services that underpin the confidentiality, integrity, and availability of the global infrastructure. This team is responsible for Secure Key Management, Hardware Security Modules (HSMs), Application Cryptography, Public Key Infrastructure (PKI), Certificate Management, and Strong Authentication Services. Your work will directly contribute to protecting billions of digital transactions, ensuring cryptographic resilience, and supporting the secure evolution of the bank's digital transformation. Key Responsibilities Provide expert-level support for cryptographic systems, ensuring compliance with global security standards and regulatory requirements. Manage and maintain HSMs, key management platforms, and certificate infrastructures across complex, distributed systems. Act as the technical liaison between security, engineering, and business teams to implement strong cryptographic controls. Drive improvements in secure key lifecycle management, encryption, and authentication processes. Ensure the operational reliability and security of cryptographic services through monitoring, incident response, and proactive risk mitigation. Essential Skills & Experience Proven experience in Cryptography, Secure Key Management, and Information Security. Hands-on expertise with HSM configuration, installation, and support. Experience managing PKI, digital certificates, and encryption key lifecycles. ITIL Foundation certification (or equivalent service management experience). Excellent analytical, communication, and stakeholder management skills. Strong attention to detail with the ability to prioritize and perform under pressure. Proficiency in standard office and documentation tools (e.g., MS Office). Highly Valued Skills Security or cryptographic certifications (e.g., CISSP, CISM, CompTIA Security+, CEH, or equivalent). Experience in operational security environments, including incident response, risk management, and change control. Familiarity with SharePoint, Confluence, JIRA, and Unix/Windows environments. Knowledge of data protection regulations, compliance standards, and privacy frameworks. Strong technical documentation and procedural writing skills. Bachelor's degree in Computer Science, Cybersecurity, or a related technical discipline. Please click "APPLY" or email
Oct 08, 2025
Full time
Security Analyst (Cryptography) - Knutsford Join a leading UK banking client as a Security Analyst (cryptography), where you'll play a key role in safeguarding the bank's digital ecosystem through advanced cryptographic and security technologies. You'll be part of the Global Information Security Cryptography Team within the Chief Information Security Office, delivering mission-critical services that underpin the confidentiality, integrity, and availability of the global infrastructure. This team is responsible for Secure Key Management, Hardware Security Modules (HSMs), Application Cryptography, Public Key Infrastructure (PKI), Certificate Management, and Strong Authentication Services. Your work will directly contribute to protecting billions of digital transactions, ensuring cryptographic resilience, and supporting the secure evolution of the bank's digital transformation. Key Responsibilities Provide expert-level support for cryptographic systems, ensuring compliance with global security standards and regulatory requirements. Manage and maintain HSMs, key management platforms, and certificate infrastructures across complex, distributed systems. Act as the technical liaison between security, engineering, and business teams to implement strong cryptographic controls. Drive improvements in secure key lifecycle management, encryption, and authentication processes. Ensure the operational reliability and security of cryptographic services through monitoring, incident response, and proactive risk mitigation. Essential Skills & Experience Proven experience in Cryptography, Secure Key Management, and Information Security. Hands-on expertise with HSM configuration, installation, and support. Experience managing PKI, digital certificates, and encryption key lifecycles. ITIL Foundation certification (or equivalent service management experience). Excellent analytical, communication, and stakeholder management skills. Strong attention to detail with the ability to prioritize and perform under pressure. Proficiency in standard office and documentation tools (e.g., MS Office). Highly Valued Skills Security or cryptographic certifications (e.g., CISSP, CISM, CompTIA Security+, CEH, or equivalent). Experience in operational security environments, including incident response, risk management, and change control. Familiarity with SharePoint, Confluence, JIRA, and Unix/Windows environments. Knowledge of data protection regulations, compliance standards, and privacy frameworks. Strong technical documentation and procedural writing skills. Bachelor's degree in Computer Science, Cybersecurity, or a related technical discipline. Please click "APPLY" or email
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. HOW YOU WILL MAKE A DIFFERENCE About you: Do you want to spend your working time making a positive difference to the world around you? Are you passionate about supporting the medical and pharmaceutical industries, and many more? Do you care about keeping patients and people safe? If so, then a career with Steris AST as an Operational Solutions Analyst could be a great fit for you. About Us: At Steris AST we are the trusted experts in technology-neutral sterilization services including radiation and gas modalities. We offer electron beam, gamma, X-ray, ethylene oxide and vaporized hydrogen peroxide technologies for the purpose of product sterilization. Whether that product be a medical device, consumables in a hospital environment, cosmetics and toiletries, or industrial products, we make sure everything that makes its way to an end user is safe for use or consumption. WHAT YOU WILL DO The Operational Solutions Analyst will use a combination of data analysis, project management and process engineering to identify business requirements, develop solutions and facilitate process improvement across the AST business. They will contribute to the execution of the innovation strategy for AST, aligning initiatives with broader corporate objectives and guaranteeing the delivery of world class service to our Customers whilst acting as a key driver of change by developing scalable, value-adding solutions and presenting business cases and communicating these to senior leadership. They will also oversee project lifecycles from ideation to implementation, including stakeholder engagement, capital planning, and post-project evaluation, handing over to a project manager if necessary. Duties Communicates across the Business creating and leading working groups to gain consensus on requirements and then presenting potential solutions to steering committees as appropriate. Continuously contributes to STERIS values and business imperatives, referring to these throughout the project lifecycle to ensure solutions developed are realistic, achievable and sustainable. Executes departmental goals and objectives and establish operating mechanisms to drive collaboration and decision-making agility. Serves as a subject matter expert and mentor within the team, promoting continuous improvement and innovation. Execute the Innovation strategy for the AST Business unit in line with company goals, with key milestones and deliverables. Acts as a key driver of change by developing scalable, value-adding solutions and presenting business cases to senior leadership. Manage complex projects, including scope definition, stakeholder alignment, and resource planning, handing over to Project Management Office for delivery and commissioning. Develop and present high-impact business cases and ROI analyses to senior leadership and steering committees. Duties Cont'd Establish business case and ROI for innovation projects, with full post-project review. Break down department-level plans down into actionable tasks, goals, teams, and deadlines. Build relationships with suppliers to support standardisation of systems across the business unit. Demonstrate commitment to quality by maintaining compliance to all Quality Systems requirements. Fully adhere to all applicable regulations, international guidelines and company policies. Establish and promote a work environment amongst co-workers and direct reports that supports compliance with the Quality System/company policy. Operate within and towards the published STERIS Corporate vision and global objectives, including Lean, 5S, Sustainability and One Team One Goal strategies. Assemble and update key stakeholders, sharing vision, describing opportunity and gaining consensus. Proactively identify and mitigate risks, ensuring project resilience and sustainability Develop and present high-impact business cases and ROI analyses to senior leadership and steering committees. Required Experience Valid driver's licence Proven technical capability Educated to degree level Project management experience Awareness of quality management and documentation. Good understanding of the principle of continuous improvement. Preferred Requirements Proven leadership and Communication qualities (leading by example). High degree of trust, integrity and honesty. Acute awareness of the importance of safety to the business. Willing to go the extra mile for our Customers (Customer First, always). Well-developed understanding of risk and risk avoidance. Excellent communication skills (both oral and written). Good understanding of technology and innovation. Some exposure to the industrial irradiation systems would be a distinct advantage. Able to remain calm under pressure and make rational decisions. Excellent ability of promoting team activities across STERIS organization. Attention to detail. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit . STERIS strives to be an Equal Opportunity Employer.
Oct 07, 2025
Full time
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. HOW YOU WILL MAKE A DIFFERENCE About you: Do you want to spend your working time making a positive difference to the world around you? Are you passionate about supporting the medical and pharmaceutical industries, and many more? Do you care about keeping patients and people safe? If so, then a career with Steris AST as an Operational Solutions Analyst could be a great fit for you. About Us: At Steris AST we are the trusted experts in technology-neutral sterilization services including radiation and gas modalities. We offer electron beam, gamma, X-ray, ethylene oxide and vaporized hydrogen peroxide technologies for the purpose of product sterilization. Whether that product be a medical device, consumables in a hospital environment, cosmetics and toiletries, or industrial products, we make sure everything that makes its way to an end user is safe for use or consumption. WHAT YOU WILL DO The Operational Solutions Analyst will use a combination of data analysis, project management and process engineering to identify business requirements, develop solutions and facilitate process improvement across the AST business. They will contribute to the execution of the innovation strategy for AST, aligning initiatives with broader corporate objectives and guaranteeing the delivery of world class service to our Customers whilst acting as a key driver of change by developing scalable, value-adding solutions and presenting business cases and communicating these to senior leadership. They will also oversee project lifecycles from ideation to implementation, including stakeholder engagement, capital planning, and post-project evaluation, handing over to a project manager if necessary. Duties Communicates across the Business creating and leading working groups to gain consensus on requirements and then presenting potential solutions to steering committees as appropriate. Continuously contributes to STERIS values and business imperatives, referring to these throughout the project lifecycle to ensure solutions developed are realistic, achievable and sustainable. Executes departmental goals and objectives and establish operating mechanisms to drive collaboration and decision-making agility. Serves as a subject matter expert and mentor within the team, promoting continuous improvement and innovation. Execute the Innovation strategy for the AST Business unit in line with company goals, with key milestones and deliverables. Acts as a key driver of change by developing scalable, value-adding solutions and presenting business cases to senior leadership. Manage complex projects, including scope definition, stakeholder alignment, and resource planning, handing over to Project Management Office for delivery and commissioning. Develop and present high-impact business cases and ROI analyses to senior leadership and steering committees. Duties Cont'd Establish business case and ROI for innovation projects, with full post-project review. Break down department-level plans down into actionable tasks, goals, teams, and deadlines. Build relationships with suppliers to support standardisation of systems across the business unit. Demonstrate commitment to quality by maintaining compliance to all Quality Systems requirements. Fully adhere to all applicable regulations, international guidelines and company policies. Establish and promote a work environment amongst co-workers and direct reports that supports compliance with the Quality System/company policy. Operate within and towards the published STERIS Corporate vision and global objectives, including Lean, 5S, Sustainability and One Team One Goal strategies. Assemble and update key stakeholders, sharing vision, describing opportunity and gaining consensus. Proactively identify and mitigate risks, ensuring project resilience and sustainability Develop and present high-impact business cases and ROI analyses to senior leadership and steering committees. Required Experience Valid driver's licence Proven technical capability Educated to degree level Project management experience Awareness of quality management and documentation. Good understanding of the principle of continuous improvement. Preferred Requirements Proven leadership and Communication qualities (leading by example). High degree of trust, integrity and honesty. Acute awareness of the importance of safety to the business. Willing to go the extra mile for our Customers (Customer First, always). Well-developed understanding of risk and risk avoidance. Excellent communication skills (both oral and written). Good understanding of technology and innovation. Some exposure to the industrial irradiation systems would be a distinct advantage. Able to remain calm under pressure and make rational decisions. Excellent ability of promoting team activities across STERIS organization. Attention to detail. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit . STERIS strives to be an Equal Opportunity Employer.
Technical Business Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a skilled Technical Functional Analyst to support the design and delivery of our Strong Customer Authentication (SCA) software solution/platform. This pivotal role will see you enhancing software while serving as the essential liaison between business stakeholders and technical teams. Your mission will be to ensure that functional requirements are not only clearly defined but also technically feasible and aligned with our long-term product development goals. Key Responsibilities: Analyse complex business problems and identify opportunities for improvement. Collaborate with stakeholders to gather and document business requirements for new software development. Partner with architects and developers to design scalable and maintainable solutions that meet business needs. Configure systems and create prototypes to validate requirements and aid in development. Produce and maintain crucial artefacts such as functional specifications, data flow diagrams, interface definitions, and user stories. Work closely with vendors and internal developers during build phases to clarify requirements and ensure design alignment. Define test criteria, support system integration testing (SIT), and assist with user acceptance testing (UAT) for capitalizable features. Assess the impact of proposed changes on existing systems and processes, focusing on capitalizable development work. Engage with internal customers (GTBD & CPD) to gather information necessary for new solution designs. Recommend ways to improve efficiency, reduce costs, and enhance quality. Collaborate with cross-functional Agile teams, including product owners and stakeholders. Conduct industry and competitor research to support informed product decisions. Provide regular updates on project progress, milestones, and dependencies. Knowledge & Experience Required: Proven experience in business analysis within a financial institution, particularly in SCA and fraud domain regulatory change programs. Strong understanding of SCA principles and implementation under PSD2, with awareness of upcoming PSD3 regulatory impacts. Hands-on experience with IT application projects related to SCA, fraud detection, payment systems, or regulatory compliance. Familiarity with regulatory frameworks and operational readiness for initiatives like SEPA Instant Payments (SEPA IP), VOP, and EBA/ECB guidelines. Exposure to SCA & fraud analytics, including device anomaly detection and risk profiling. Proven ability to translate regulatory and fraud risk requirements into clear business and technical specifications. Proficiency in BA tools such as JIRA, Confluence, and SNOW. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Oct 07, 2025
Contractor
Technical Business Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a skilled Technical Functional Analyst to support the design and delivery of our Strong Customer Authentication (SCA) software solution/platform. This pivotal role will see you enhancing software while serving as the essential liaison between business stakeholders and technical teams. Your mission will be to ensure that functional requirements are not only clearly defined but also technically feasible and aligned with our long-term product development goals. Key Responsibilities: Analyse complex business problems and identify opportunities for improvement. Collaborate with stakeholders to gather and document business requirements for new software development. Partner with architects and developers to design scalable and maintainable solutions that meet business needs. Configure systems and create prototypes to validate requirements and aid in development. Produce and maintain crucial artefacts such as functional specifications, data flow diagrams, interface definitions, and user stories. Work closely with vendors and internal developers during build phases to clarify requirements and ensure design alignment. Define test criteria, support system integration testing (SIT), and assist with user acceptance testing (UAT) for capitalizable features. Assess the impact of proposed changes on existing systems and processes, focusing on capitalizable development work. Engage with internal customers (GTBD & CPD) to gather information necessary for new solution designs. Recommend ways to improve efficiency, reduce costs, and enhance quality. Collaborate with cross-functional Agile teams, including product owners and stakeholders. Conduct industry and competitor research to support informed product decisions. Provide regular updates on project progress, milestones, and dependencies. Knowledge & Experience Required: Proven experience in business analysis within a financial institution, particularly in SCA and fraud domain regulatory change programs. Strong understanding of SCA principles and implementation under PSD2, with awareness of upcoming PSD3 regulatory impacts. Hands-on experience with IT application projects related to SCA, fraud detection, payment systems, or regulatory compliance. Familiarity with regulatory frameworks and operational readiness for initiatives like SEPA Instant Payments (SEPA IP), VOP, and EBA/ECB guidelines. Exposure to SCA & fraud analytics, including device anomaly detection and risk profiling. Proven ability to translate regulatory and fraud risk requirements into clear business and technical specifications. Proficiency in BA tools such as JIRA, Confluence, and SNOW. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
