Virgin Money
Mar 09, 2026
Full time
Business Unit: Business Banking Salary range: £60,000 - £ 85,000 per annum Location: London & South - Hybrid Contract type : Permanent, Full Time Our Team Our commitment to business customers goes back generations. Our dedicated Relationship Directors have local knowledge and experience in the SME market and provide financial insight and support to a wide range of different-sized businesses; whether they are looking to invest in their business, protect their business or reduce exposure to risks. We are looking for dynamic people, who are ready to make a real difference to a successful team focused on growth. Providing a truly complete 'face-to-face' relationship model, our Strategic Finance Relationship Directors cater for our customers' every banking need. And that is where you come in. If you're passionate about providing a tailored, relationship-based service to our Business customers and are willing to do what it takes to ensure our customers are happy, please read on What you'll be doing Role holders are accountable for managing and growing relationships as part of a portfolio, through face-to-face customer interaction, and the provision and management of lending facilities typically between £1m and £15m. Activities will include: Applying financial skillsets and in-depth market knowledge to fulfil the bank's strategic growth ambitions by seeking to provide new lending to, and attracting deposits from, new and existing customers. Putting the customers' interests at the heart of all you do, ensuring the maintenance of the team's reputation for high service levels, limiting attrition and enabling cross sales where appropriate to meet customer needs and ensure the optimisation of income for the bank. Supporting customers, including in the day to day running of their organisations, ensuring a detailed understanding, and sharing specific and/or regional market intel and expertise. Monitoring and analysing financial data and regularly viewing customer premises and processes to enable an understanding of performance and risk, including identifying signs of stress and taking appropriate actions to protect the customers and the bank. Ensuring all policies, procedures and FCA banking regulations are adhered to. Ensuring the bank's visibility in the local marketplace including local networking and attendance of events, with the aim of creating business development opportunities, and ensuring market knowledge is kept up to date. Building and capitalising on relationships with professionals across the market and exercising banking experience and skillsets to review and progress workable opportunities. We need you to have Business banking experience, strong business acumen, commerciality, and a technical financial skillset to allow you to assess businesses, analyse financial statements and provide innovative financial solutions which enable Virgin Money to attract new customers, retain existing customers, and compete effectively in the market. This will include: The ability to understand financial accounts, cash drivers and other information to identify opportunities and issues in both new to bank opportunities and in the existing customer base, including proposing actions and/or solutions; Experience of presenting financial and other business information, including risks and mitigants, within a clear and well structured credit paper Knowledge and understanding of the economic environment, and how these factors may influence business performance. An ability to be able to effectively build and maintain relationships with management teams and professionals across business networks. A solid understanding of banking financial products and services, and an awareness of risk management practices Aptitude for verbally articulating the banks position or decision in often complex scenarios, including the delivery of difficult messages. The ability and experience to cope with a complex and high work demand, and multiple and continually challenging situations. It's a bonus if you have but not essential A relevant Business Degree or vocational financial services qualification, eg Chartered Banker A developed external professional network in the local area Experience of working with a broad range of internal contacts and specialists across the organisation Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Ac
