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We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned in our work together Agile in the face of challenge Accountable to our promises Action with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed. If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies : We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

Senior HR Advisor 13 Month Fixed Term Contract Contract type: Fixed term, full time Salary: Circa £35,000 per annum Location: Manchester City Centre Are you an experienced HR professional ready to make a meaningful impact? This is an exciting opportunity to step into a Senior HR Advisor role where you ll shape people strategies, influence organisational development, and support managers across a diverse and fast paced environment. In this role, you ll work closely with HR Business Partners and senior leaders to deliver strategic HR interventions that drive performance, engagement, and positive change. What You ll Be Doing Deliver a tailored HR service to designated business areas, supporting bespoke people plans and strategic initiatives. Lead and implement HR projects aligned with organisational goals. Analyse HR data, identify trends, and recommend targeted solutions. Support organisational development and guide managers through complex employee relations matters. Mentor and develop HR Advisors to help them reach their full potential. Build strong, trusted relationships with managers at all levels. Lead and support business change projects in partnership with HR Business Partners. Provide coaching and training to line managers on performance, capability, conflict resolution, and absence management. Maintain accurate HR records and produce reports as required. About You Highly organised with excellent planning and administrative skills. Solutions focused and able to manage multiple complex tasks simultaneously. Detail?driven with a commitment to accuracy. Adaptable, resilient, and comfortable working in a fast moving environment. Professional, confident, and able to demonstrate tact and diplomacy. Skills & Qualifications CIPD qualified (Chartered or Graduate) or working towards. At least three years recent experience as a Senior HR Advisor with broad generalist exposure. Proven experience leading organisational development and/or business change initiatives. Degree level education or equivalent professional experience. Strong written and verbal communication skills. Additional Information Applicants must already have the legal right to work in the UK, as sponsorship is not available. All examples provided in your application must be honest, accurate, and based on your real experience. Safeguarding is a priority, and all appointments follow Safer Recruitment Procedures, including a DBS check. A guaranteed interview scheme is available for applicants who meet the essential criteria and identify as having a disability or being from a diverse ethnic community. Reasonable adjustments can be requested at any stage of the recruitment process. The organisation supports the Ban the Box campaign, removing conviction related questions from the initial application stage. Flexible and agile working options may be available and can be discussed during the interview process. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.

On behalf of The Ministry of Justice, we are looking for a Area Property Operations Manager (Inside IR35) for a 6 month contract which is a hybrid role so does require up to 4 days a week onsite across 2 HMP Prisons - HMP North Sea Camp and HMP Lincoln. The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government's ability to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. As a Area Property Operations Manager, your main responsibilities will be: Management of the facility, including security, maintenance, and other services. Ensuring that the needs of the organisation, employees, and/or visitors are met. Work in partnership with all stakeholders across the sites Monitor and report on internal performance against safety, costs, programme and quality, identify deviations and implement remedial actions as appropriate. Managing the preparation, approval and issue of technical specifications and safety documentation through review to implementation. Essential Skills Experience across Facilities management, both hard and soft services Project management experience and skillset Stakeholder management both Internal and external which will include prison staff Strong communication and flexibility skills are important for this role Microsoft office suite skillset Strong self-starter with a proactive approach to all duties Desirable Skills NEBOSH or ISOH qualifications would be highly beneficial Experience within the prison service would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, MOJ guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The Ministry of Justice guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

Multi-Skilled Plumber Location: Didsbury, Manchester Salary: 37,550 - 39, 526.00 (Starting Salary 37,550.00) Full time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our se00rvices, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Property Services team for a Multi-Skilled Plumber, and for the right persons we offer a 35-hour week, competitive salary, excellent contributory pension scheme, access to a health care plan and 25 days holiday increasing to 30 days per year through length of service, in addition to the 8 public bank holidays. There is a requirement to participate in an out of hours emergency repairs service on a rota basis. Required: Minimum NVQ Level 2 or equivalent qualification in Plumbing & Heating. Multi-Skilling ability in several other related trades i.e. joinery, patch plastering, tiling. Experience of delivering a customer-focused service. Demonstrable ability for personal organisation and effective working. A valid full manual driving licence. Desirable: NVQ Level 3 or equivalent qualification in Plumbing & Heating. Closing Date: 29 March 2026 Interview Date: tbc For an informal discussion please contact David Fitzgerald, Maintenance Manager on (phone number removed) or e-mail Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Regional Network Performance Analyst Location: Hull Salary: Competitive Benefits 29 days annual leave, including statutory bank holidays Additional birthday holiday day Holiday Purchase Scheme (on completion of probation period) Employee Assistance Programme, including counselling and 24/7 GP Company events and functions Free food days Free parking Close to shops and amenities Purpose The role of Regional Network Performance Analyst is to effectively monitor and provide repairer and regional performance information, providing feedback to the repair network within your allocated geographical region. Building relationships with repairers and playing a key role in improving the performance of the network on a day-to-day basis to ensure our vehicle repair service is of the highest standard. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member. Analysis of day-to-day Bodyshop performance of KPIs, capacity, breaches, complaints, league tables based on balance score card (mainstream and triage), cancellations, conversion, CSI, cost and on holds. Performing desktop reviews of Repairer performance against KPIs and set targets for improvement for poor performing sites. Use data to look for trends in your region that cause friction within the business and work with all parties to reduce that friction, including complaints and job rejections. Refer upwards to Regional Network Controller as required. Organising and attending Repairer review meetings to discuss and improve performance. Liaise with Regional Network Coordinators with a view to resolving escalated queries. Refer upwards to Regional Network Controller and Regional Business Manager as required. Use Nucleus and PowerBI to analyse and assist the Regional Network Controller in forecasting and capacity planning. Utilise Nucleus and PowerBI for data analysis and reporting as required. Scheduling Repairer Audits with Regional Business Manager and Audit Teams. Identify and bring to the attention of the Regional Network Controller and Network Manager any cause for concern around potential failure of repairer business continuity. Promote and increase compliance within repairers in your region (e.g. Drive, non-OE and green parts, paint, Bodyshop management and other systems (e.g. Autoflow, Lenz, GT Motive, Cortex), GEI) Provide support to new Repairers on Systems and Vizion Processes. Provide monthly performance feedback to all Repairers, including giving credit where its due to well performing sites. Use available reports to identify and rectify missing and bad data within the Company's management systems. Build and nurture relationships within the repair network to ensure seamless customer repairs. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with reporting requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Coordinator and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided by your Team Leader/ Line Manager. Assist with other Advisors caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Ensure accurate and detailed recording of all information in management systems for comprehensive audit trails. Promote data security and adhere to strict DPA and information security standards. Adhere to Company Policies and Procedures consistently and align with client values in all duties. The completion of duties as required from time to time by the Management Team. Manage complaints in line with policy, capturing comprehensive information for reporting on Expressions of Dissatisfaction. Promote exceptional and friendly service to enhance the business image for both the company and clients. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/ Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. Other 38.5 hours per week, Monday to Friday, 1 in 6 Saturdays To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Gi group are looking for 2 prep and polish operatives with experience working with high end cars. Working Monday to Friday 6am-2pm and 2pm-10pm, rotating weekly. Pay rate:- 20.05 up to 38.75 hours worked 30.08 after 38.75 hours worked and Saturdays 40.11 Sundays and bank holidays Main duties and responsibilities Your primary responsibility will be to ensure all health and safety guidelines are adhered too, the paint process (PES) is followed to ensure a smooth finish to our supercars, and the desired standard is achieved through our built-in quality stations. Any concerns to the finish of the panels are quickly escalated to your line manager. You can learn all processes within your zone to ensure coverage of any absence. Your contributions will be instrumental in achieving our ambitious goals as a company KNOWLEDGE, SKILLS & EXPERIENCE: Essential Functional / Technical Skills. The understanding of processes/work instructions to deliver a consistent product. The understanding of workplace safety risk assessments and their meaning. Ability to make sound and logical decisions. Experience of working under pressure and to tight deadlines Proven experience and knowledge within paint application is essential. PERSONAL ATTRIBIUTES: High attention to detail and quality standards Confident and professional always Able to act under pressure with calmness, clarity of thought Flexible approach to the working day if or when circumstances dictate Good communicator Punctual Willing to learn and train others "can do attitude" To apply please submit your CV online Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Carbon60 is seeking a meticulous and organised Payroll & Time Administrator to join their Client in Belfast. As the Payroll & Time Administrator, you will be responsible for managing the collation and submission of critical payroll data, as well as maintaining the local time and attendance system. Our client is a leading Aircraft manufacturing company with sites spread across the UK. You will play a key role in ensuring payroll accuracy each month, liaising with the payroll team based in North Wales to coordinate and ensure strict adherence to the monthly payroll cut-off date and be the primary point of contact for all time and attendance queries, supporting our managers, employees, and local HR team Key Responsibilities of the Payroll & Time Administrator: - Administer and maintain the company's time and attendance system - Ensure the accurate and timely entry of employee hours, overtime, sick leave, holidays, and other leave types - Act as the first point of contact for all time and attendance-related queries from employees, managers, and HR, resolving issues in a timely and professional manner - Generate and distribute weekly, monthly, and ad-hoc time and attendance reports for payroll processing, management review, and HR analysis - Manage the weekly and monthly data upload files and enter any manual adjustments/entries as required - Oversee the administration of all leave types, including annual leave, sick leave, parental leave, and other authorised absences - Resolve any error or warning messages generated in the Time & Attendance system, ensuring data accuracy To be successful in the Payroll & Time Administrator role, you will need: - Proven experience (2+ years) working in a similar payroll administration role - Strong proficiency with time and attendance systems and Google Workspace, particularly Google Sheets - Exceptional accuracy and a meticulous approach to data entry and verification - Excellent verbal and written communication skills, with the ability to explain complex information clearly - Strong organisational and time management skills, with the ability to manage multiple tasks and meet deadlines - Proactive and effective problem-solving abilities to address system and data issues - A high level of integrity and discretion when handling sensitive employee information. This position is a 12 month contract that is likely to be extended. It offers full time hours of 36 hours per week and a level of hybrid working once settled into the role. Due to being a contract position, there are both PAYE and Umbrella rates available. If you are interested in this position and would like to know more, please apply with an updated CV and one of our consultants will be in touch. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Site Manager (Social Housing) Nottingham Salary: £45,000 per annum Key Benefits Basic salary of £40,000 to £45,000 per annum Company car allowance £4,500 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday Role & Responsibilities Manage a social housing site reporting into a visiting Contracts Manager Work includes solar panels, external wall insulation (EWI), cavity wall insulation (CWI) and air source heat pumps Work closely with the tenant liaison officer, Quantity Surveyor, Contracts manager and site team Plan and manage subcontractors and direct staff Ensure the site programme is followed and carry out progress reports weekly Ensure site materials are ordered within lead times ensuring a constant flow of work Carry out site walks ensuring health and safety is followed and carrying out quality checks Maintain accurate site records About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks Nationwide Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a Site Manager on similar schemes Full UK driving license. SMSTS, First Aid Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Bench Engineer/Field Service Engineer Hybrid role Location GU21, Sheerwater, Woking, Surrey Salary £26,395 per annum £12.69/hour Based at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities: Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager. Process all associated paperwork concerning repairs and servicing accurately on a daily basis. Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day Ensure infection control policy is followed at all times. Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds. Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements. Undertake Admin duties as required. Ensure all parts used are allocated from Stores through Stores process. Strict adherence to Ross Care's operational procedures. Adhere to the House Keeping procedure. Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station. Do the job right, on time, every time. To be fully accountable for all aspects of your role. Stocktake - to assist with annual and interim stocktakes as required. Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate. To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all Company policies, procedures and instructions. Be on the on call engineer rota - additional standby/and hourly payment received for this. Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the company Focuses on internal / external customers Builds and maintains effective teamwork with colleagues Embraces change and deals with ambiguity This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills Organised and can work to a plan. Good communicator. Must be able to fault find. Neat and tidy writing. Knowledge Background and experience in mechanical or electrical engineering Qualifications Full Driving Licence required. Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure. Other Training will be provided on wheelchair engineering. Trustworthy and possess a clean or appropriate DBS record Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently have an exciting vacancy for a Shift Engineer with an mechanical bias working full-time equivalent hours on a 4-shift rotation at our Weston-Super-Mare site. Working within the engineering department with the key responsibility for providing a proactive engineering service to the Site's Operations Team. The role is focused around increasing machine uptime within shift, while supporting SK's safety and quality standards. The individual will be responsible for providing effective short and long-term solutions to continuously improve machine reliability, actively contributing as part of the engineering team to achieve business targets and key performance criteria. Main Duties Work in a collaborative style with the Engineering, Conversion, Corrugator and Despatch departments Lead the successful completion of all breakdown activities Assist in the daily preventative maintenance strategy Booking out & ordering engineering parts Liaise with OEM's when required Implement and endorse preventative / predictive maintenance systems, tools and ideas (SAP PM) Daily involvement in completing mechanical & electrical engineering activities providing support/coaching for machine operatives Any other tasks requested by your line manager within your capabilities Skills, Knowledge & Experience Minimum of 5 years' experience working within a FMCG work environment Good communicator with effective listening skills to all parties, internal & external Good literacy, numeracy and problem-solving skills Accuracy and attention to detail Ability to manage and prioritise own workload Good level of IT skills & ability to gain a good understanding of SAP PM Driven & self- motivated with good diagnostic skills Team player with the ability to work across departments and with the Engineering Cell Technicians Experience of hydraulic, pneumatic & steam systems Fault MJ1 finding on AC&DC drives (Siemens, ABB, SSD etc) Knowledge of Siemens S5, S7 & Allen Bradley plc's MJ1 Can the highlighted lines be removed? What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.

Personal Assistant to Manager and Wider Team Location: North West London (Excellent transport links via Jubilee Line & Overground) Salary: £30,000 - £36,000 per annum (depending on experience) Job Type: Full-Time, In-office (Hybrid option after successful probation) Working Hours: 9:00 AM - 5:00 PM (Some flexibility may be required) Benefits: 25 days holiday Enhanced pension scheme Buy/sell leave option Discretionary bonus scheme (7% of salary) Regular social incentives (fruit days, social Fridays, and more) We are currently recruiting for a Personal Assistant to Manager and Wider Team to join an established and growing accountancy business in North West London . This exciting role offers a unique opportunity to work within a professional and dynamic team. Administrative & Departmental Support: Manage departmental diaries, inboxes, meeting bookings, and room arrangements Prepare meeting notes, basic reports, documentation, and follow-up actions Handle routine correspondence and internal communications, including onboarding and engagement documentation Maintain accurate filing systems, shared drives, and departmental records Support billing and general administrative processes Delegate tasks to Business Support Assistants to ensure deadlines and targets are met Actively participate in team initiatives and training Logistics & Coordination: Arrange travel, accommodation, and itineraries as required Support departmental events, workshops, and team activities Process expenses and associated administrative paperwork Assist with client interaction on straightforward administrative matters, building professional rapport Team & Cross-Department Collaboration: Attend weekly catch-ups with the assigned Partner or Team Manager Provide general administrative support to team members, including document creation and editing Work closely with the Business Support Team Manager and EA to ensure consistent processes across departments Escalate conflicting priorities or issues where appropriate Proactively suggest improvements to processes and ways of working Provide reception and colleague cover when required Quality & Governance: Ensure all work is delivered accurately, professionally, and on time Adhere to agreed templates, standards, and processes Provide company secretarial administrative support where required Requirements: Proven Experience: Proven experience in a Personal Assistant or similar administrative support role Organisational Skills: Strong organisational and time-management abilities. Communication: Excellent interpersonal and communication skills. Confident written and verbal communication skills with strong English language ability Proactive & Adaptable: Ability to work in a fast-paced environment and handle multiple tasks effectively. What our Client Offers: Competitive Salary : £30,000pa- £36,000pa (dependent on experience). Benefits : 25 days holiday, enhanced pension scheme, buy/sell leave, discretionary bonus scheme (7% of salary). Social Environment : Enjoy social days, fruit days, and a friendly, team-oriented atmosphere. If you're a proactive and detail-oriented PA, with previous PA or in an equivalent senior level administrative role, we would love to hear from you. This is a fantastic opportunity to join a supportive and professional team in a growing business. Apply today and be part of an exciting journey! Please note that applications will only be considered if submitted via the job board advert.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Director, Origination - Real Estate Credit (UK) A leading UK real estate credit platform, backed by a global asset manager, is looking to hire an exceptional Director-level Originator to support the deployment of significant discretionary capital across the UK. This is a rare opportunity to join one of the most well-capitalised credit strategies in the market, with capital deployed directly from the parent fund - offering true certainty of execution, scale, and flexibility . The Opportunity Originate £1m-£150m+ real estate loans across all UK asset classes Focus on medium-term lending (5-6 years) with a flexible mandate across senior, whole loan, and structured credit Deploy capital at scale from a fully discretionary balance sheet Work alongside a highly experienced investment team with institutional pedigree Operate in a platform designed to compete at the top end of the market The Role Lead origination of high-quality real estate credit opportunities across the UK Build and deepen relationships with institutional sponsors, private equity real estate funds, and top-tier borrowers Drive deal flow through both direct origination and key intermediary channels Shape and influence structuring alongside internal investment teams Play a central role in capital deployment across a growing, high-conviction strategy The Profile We are specifically targeting individuals currently operating within: Blackstone / KKR / Apollo / Starwood / Brookfield / Ares / Goldman Sachs / Morgan Stanley Leading private credit / private debt funds or institutional real estate lenders You will likely have: 8-15+ years' experience in real estate finance / private credit A demonstrable track record of originating and executing UK real estate debt transactions Deep relationships with institutional sponsors and sophisticated borrowers Strong structuring and commercial judgement across complex transactions The ambition and credibility to operate at a top-tier, institutional platform Why This Role Capital certainty - deploy directly from a major global balance sheet Scale - transact across the full spectrum from mid-market to large-cap Flexibility - no asset class constraints, ability to structure creatively Platform - high-calibre team, strong track record, and significant growth mandate Economics - highly competitive compensation aligned with performance This role is suited to a top-performing originator looking to step into a platform with greater capital backing, flexibility, and the ability to execute at scale , without the constraints typical of more capital-restricted lenders.

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery. As Operations Manager , you ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact. We re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership. Lead with purpose. Help shape services that put lived experience first. Operational Manager Location: Welwyn Garden City with travel around Hertfordshire (own transport required) Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a. Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period. Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period. Other benefits: Training, Development and Supervision Length of contract: Subject to funding Purpose of the Role We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners. Key Responsibilities Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met. Supervise and support staff, promoting professional development and wellbeing. Contribute to financial management, including budgeting and annual reporting. Promote Viewpoint s work across Hertfordshire, building partnerships and increasing visibility. Support fundraising initiatives to sustain and expand our services. Support fundraising initiatives to sustain and expand our services. Ensure effective monitoring, evaluation, and recording of project outcomes. Stay up-to-date with national and local mental health policies, initiatives, and best practice. Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. Person Specification We are looking for someone who: Has experience in operational management and staff supervision. Is skilled in financial management and resource planning. Understands mental health and/or addiction services, or has a strong commitment to learning. Communicates effectively and can build strong partnerships. Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving. Please view the full job description and apply via our website.

Senior Software Developer - Backend Development -SC cleared - £400 - £500 per day - Remote As a Senior Software Engineer with a focus on Back End development, you will play a key role in designing, building, and evolving high-performance, Server Side applications. Your responsibilities will extend beyond coding to include technical leadership, mentoring, and strategic input on technology decisions. Senior Software Developer - Backend Development -SC cleared - £400 - £500 per day - Remote Key Responsibilities: -Architect, develop, and enhance robust, scalable Back End systems and services in a modern, cloud-based environment. -Lead or contribute to technical design discussions, translating business requirements into high-quality solutions. -Participate actively in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives. -Guide and collaborate with cross-functional teams, ensuring best practices in coding, integration, and delivery are followed. -Own and manage the integration of large-scale components within web application ecosystems -Play a proactive role in incident and change management, helping to maintain high system reliability and responsiveness. -Contribute to and influence technical decision-making and process improvements that drive long-term team success Senior Software Developer - Backend Development -SC cleared - £400 - £500 per day - Remote Key Skills: Angular - Solid experience with modern Angular frameworks, component architecture, and state management. Node.js - Deep understanding of asynchronous programming, API development, and Back End services. Azure - Proven experience designing, deploying, and managing scalable cloud infrastructure. Terraform - Hands-on experience with Infrastructure as Code, particularly in cloud provisioning and environment automation. Jenkins - Expertise in CI/CD pipelines and automated testing integration. GIT - Proficient in branching strategies, version control, and collaboration workflows. JIRA & Confluence - Comfortable managing work in agile environments and documenting processes clearly and efficiently. Security Clearance SC - Security Clearance NATIONAL SECURITY CLEARANCE must be active and transferable. Please make sure before submitting your candidate. Clearance remains valid providing the following criteria are met: Security clearances must not be more than 10 years old or 7 years for DV; and it must have more than a year remaining before expiry - ideally 18 months Candidate has taken up post within 6 months of the clearance being granted. The individual must have worked on a government contract or for a government department/Police Force in a role requiring NSV clearance within the last 12 months; The individual must not have resided overseas for more than 6 months during the break in service between government contracts. + SOLE BRITISH NATIONAL Candidate must only hold a UK/British passport. No dual nationality. If not born here they must hold the right level of clearance specified above and have renounced any rights to previous citizenships. No Dual Nationality including: NO OCI or national identity cards eg NICOP This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Senior Software Developer - Backend Development -SC cleared - £400 - £500 per day - Remote Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Bench Engineer/Field Service Engineer Hybrid role Location GU21, Sheerwater, Woking, Surrey Salary £26,395 per annum £12.69/hour Based at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities: Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager. Process all associated paperwork concerning repairs and servicing accurately on a daily basis. Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day Ensure infection control policy is followed at all times. Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds. Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements. Undertake Admin duties as required. Ensure all parts used are allocated from Stores through Stores process. Strict adherence to Ross Care's operational procedures. Adhere to the House Keeping procedure. Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station. Do the job right, on time, every time. To be fully accountable for all aspects of your role. Stocktake - to assist with annual and interim stocktakes as required. Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate. To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all Company policies, procedures and instructions. Be on the on call engineer rota - additional standby/and hourly payment received for this. Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the company Focuses on internal / external customers Builds and maintains effective teamwork with colleagues Embraces change and deals with ambiguity This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills Organised and can work to a plan. Good communicator. Must be able to fault find. Neat and tidy writing. Knowledge Background and experience in mechanical or electrical engineering Qualifications Full Driving Licence required. Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure. Other Training will be provided on wheelchair engineering. Trustworthy and possess a clean or appropriate DBS record Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Executive Director (Maternity Cover) WHY THIS ROLE MATTERS Unity Theatre is a values-led venue with a busy programme and a complex funding mix. This maternity cover Executive Director role is central to keeping Unity stable, compliant and financially resilient whilst also strengthening the systems and income pipelines that help the organisation thrive. You'll be the organisation's senior lead for governance, finance controls and trusts/grants fundraising, ensuring the Board has clear information for decisions, the team is well-supported, and Unity's public work can happen safely and sustainably. This is a hands-on leadership role where good judgement, strong relationships and clear process can make a visible difference within 9 months. PURPOSES OF THE ROLE To provide operational and strategic leadership for Unity Theatre during a 9-month maternity cover period, ensuring strong governance, financial oversight, HR good practice, safeguarding policy oversight, and delivery of an effective trusts and grants fundraising programme. A key focus of this role is not only continuity, but improvement - strengthening income pipelines, decision-making information, and internal systems so Unity is consistently in a better position. YOUR CORE RESPONSIBILITIES Governance and Company Secretary Act as Company Secretary for Unity Theatre, ensuring strong governance practice and compliance with legal/regulatory requirements. Plan the annual board cycle; prepare agendas and board papers; ensure decisions and actions are accurately recorded and followed through. Maintain governance records (minutes, registers, filings as applicable, conflicts/declared interests, key policies) and ensure Trustee communications are timely and clear. Support Trustees to make informed decisions by providing clear reporting, risk information and recommendations. Strategic leadership and organisational management Lead Unity's organisational planning and delivery of the business elements of the Strategic Plan and annual business plan, reporting progress to Trustees. Provide day-to-day leadership to the staff team (line management as applicable), ensuring clarity of responsibility, good internal communication and steady delivery. Build an effective working partnership with the Artistic Director to align operational capacity and resources with programme needs (without overlap in artistic decisions). Finance leadership, controls and reporting Lead financial planning, budgeting, forecasting and cashflow oversight; prepare management reports for Trustees. Work closely with the Bookkeeper to maintain robust finance processes and ensure accurate records in the finance system (e.g. Xero). Approve invoices and authorise payment runs, ensuring appropriate controls, documentation and audit trail. Maintain and enforce financial procedures (authorisation thresholds, procurement value-for-money, segregation of duties, reporting and monitoring). Payroll oversight Collate payroll inputs (hours, changes, starters/leavers as applicable) from managers/admin roles and submit to the payroll provider (Adding Value). Conduct final checks and sign-off payroll submissions, resolving discrepancies and ensuring deadlines are met. Fundraising leadership - trusts and grants (core priority) Lead Unity's fundraising programme focused on trusts and grant applications, including pipeline development, writing/submissions, relationship management, and reporting. Maintain a clear funding calendar and ensure timely delivery of applications and funder reports, coordinating input from colleagues as needed. Ensure applications are evidence-led, aligned with Unity's strategy, and build a strong case for support (including budgets, outcomes, evaluation planning). Steward key relationships with funders and sector stakeholders, representing Unity professionally. HR leadership and people management Lead HR processes and people management across the organisation, including recruitment, contracts, performance support, wellbeing and professional development. Manage HR compliance (right to work, induction, training records, DBS processes where applicable), and handle staffing issues fairly with appropriate professional advice where needed. Safeguarding lead (policy and organisational oversight) Act as Safeguarding Lead, with responsibility for ensuring safeguarding policies and procedures are current, robust and embedded. Ensure staff, freelancers and trustees understand safeguarding responsibilities and that training and reporting pathways are in place and followed. Risk management, compliance and operational oversight Maintain oversight of organisational risk management: risk register, mitigations, incident learning and reporting to Trustees. Ensure appropriate organisational oversight of health & safety and operational compliance through competent leads (e.g. Technical & Building Manager; Operations & FOH Manager). Lead business continuity thinking and decision-making during incidents, disruptions, or high-risk situations. External relationships and reputation Act as a senior organisational representative with funders, partners, civic stakeholders and professional networks, strengthening Unity's reputation and opportunities. Support development of earned income streams (e.g. hires) through organisational planning and internal coordination, where relevant to overall sustainability. PERSON SPECIFICATION Essential Senior leadership experience in a charity/arts/mission-led environment (or demonstrably transferable leadership experience). Strong governance competence: working with Trustees/boards, producing papers, supporting effective decision-making, and managing sensitive/confidential matters. Proven ability to lead trusts and grants fundraising (pipeline, writing, budgets, reporting, relationship management). Strong finance capability: budgets, cashflow awareness, controls, approvals, and working confidently with a Bookkeeper and auditors/accountants. HR leadership experience, including recruitment and handling people matters fairly and consistently. Excellent judgement, prioritisation and discretion; confident managing risk and deadlines in a fast-moving environment. Commitment to inclusion, access and values-led leadership. Desirable Experience in a venue-based organisation (theatre/arts centre/events) and understanding of operational realities. Familiarity with Arts Council/local authority funding and reporting expectations. Experience acting as Company Secretary or supporting comparable governance responsibilities. Working arrangements Unity operates an agile working policy. For this role, we expect a minimum of 60% (3 days per week) of working time to be based on-site at Unity Theatre. You are, of course, welcome to work on-site more than this if you prefer. Please note: due to the nature of a venue-based organisation, you will be expected to work outside of core hours from time to time (including occasional evenings and weekends) to meet the needs of the organisation. Annual leave Annual leave for a full-time role is 25 days per year, plus UK bank holidays (pro-rated for part-time working). Non-contractual time off Unity normally closes on the working days between Christmas and New Year (excluding bank holidays). This closure period is provided as non-contractual additional time off and may vary slightly each year depending on operational need. Theatregoing and sector engagement Unity staff champion theatre and the work of our artists and partners. Where appropriate, this includes attending theatre productions at Unity and in the wider sector to stay connected to current work, strengthen relationships, and build insight into audiences and practice. Staff are offered complimentary tickets for performances at Unity (subject to availability). From time to time, staff may also be invited to attend opening nights or partner productions elsewhere, where this supports organisational relationships and learning. Attendance is encouraged where it supports the role and organisational priorities but will be balanced with workload and operational needs. HOW TO APPLY To apply, please send: Your CV, and A supporting statement answering Questions 1-3 below. These questions are designed to help us understand your experience, judgement and motivation for the role beyond what is captured in your CV. We recommend a total word count of no more than 750 words across your answers (but you are welcome to write less). Questions Please describe your experience of working within or managing a senior leadership office (e.g. Executive Director/CEO or Board-facing role). Include your experience of supporting governance or board processes (papers, minutes/actions, decision-making). What have you found most challenging about this kind of role, and how have you approached it? Trust, judgement and relationships are central to this role. Please give an example of a situation where your judgement or approach helped build confidence, manage sensitivity, or resolve a complex issue. (For example: governance risk, finance controls, HR . click apply for full job details

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details