A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Project Engineer Poole Salary DOE As an IT Project Engineer for this well-established IT and Telecoms services provider, you will take full ownership of client projects, from requirements gathering and solution design through to implementation, testing and handover. You will be given autonomy, support from experienced technical colleagues and the chance to deepen your expertise across Cloud , Cybersecurity , Connectivity and modern workplace technologies. As an IT Project Engineer, you will benefit from: Time off in lieu for planned out of hours project work, or overtime pay 25 days holiday plus bank holidays, with additional days for long service Established company pension scheme Health Cash Plan plus staff rewards and wellness programmes Death in Service cover after a qualifying probationary period A structured personal development plan aligned to your career goals Fully funded, industry recognised certifications, including exam costs and study time As an IT Project Engineer, your responsibilities will include: Leading end to end IT infrastructure and cloud projects. Acting as the primary contact through the project lifecycle. Designing and delivering solutions across Microsoft Azure, 365, virtualisation, networking and security. Planning and executing server, desktop, and cloud migrations. Supporting planned out of hours work for cutovers and migrations. As an IT Project Engineer, your experience will include: Experienced as a 3rd line or IT Project Engineer. Designing, implementing and migrating Windows Server environments, including hybrid cloud and Hyper V Experience with endpoint deployment across Microsoft and Apple OS. Ability to script and automate using PowerShell, with exposure to Copilot. Microsoft Associate certification or higher, with UK driving license and able to gain SC clearance. If you're ready to take the next step in your career as an IT Project Engineer , we would like to hear from you. Apply today with an up to date CV or call Josh at Rubicon for more information.
Apr 01, 2026
Full time
IT Project Engineer Poole Salary DOE As an IT Project Engineer for this well-established IT and Telecoms services provider, you will take full ownership of client projects, from requirements gathering and solution design through to implementation, testing and handover. You will be given autonomy, support from experienced technical colleagues and the chance to deepen your expertise across Cloud , Cybersecurity , Connectivity and modern workplace technologies. As an IT Project Engineer, you will benefit from: Time off in lieu for planned out of hours project work, or overtime pay 25 days holiday plus bank holidays, with additional days for long service Established company pension scheme Health Cash Plan plus staff rewards and wellness programmes Death in Service cover after a qualifying probationary period A structured personal development plan aligned to your career goals Fully funded, industry recognised certifications, including exam costs and study time As an IT Project Engineer, your responsibilities will include: Leading end to end IT infrastructure and cloud projects. Acting as the primary contact through the project lifecycle. Designing and delivering solutions across Microsoft Azure, 365, virtualisation, networking and security. Planning and executing server, desktop, and cloud migrations. Supporting planned out of hours work for cutovers and migrations. As an IT Project Engineer, your experience will include: Experienced as a 3rd line or IT Project Engineer. Designing, implementing and migrating Windows Server environments, including hybrid cloud and Hyper V Experience with endpoint deployment across Microsoft and Apple OS. Ability to script and automate using PowerShell, with exposure to Copilot. Microsoft Associate certification or higher, with UK driving license and able to gain SC clearance. If you're ready to take the next step in your career as an IT Project Engineer , we would like to hear from you. Apply today with an up to date CV or call Josh at Rubicon for more information.
Your new company A leading recruitment organisation with over 50 years of experience recruiting across multiple specialisms and over 30 countries. They employ over 10,000 people worldwide and prioritise a people-centred approach, helping both organisations and individuals to meet their goals. They currently have a need to bring in a Head of PMO to establish and lead a Project management office for the Technology, Operations and Optimisation programme, which is a high-profile programme to transform the technology landscape of the organisation. Your new role The Head of PMO will be required to establish a consistent delivery governance model, ensuring disciplined execution of the portfolio and providing transparency across scope, schedule, cost, risk and benefits. The Head of PMO will enable delivery outcomes by co-ordinating cross-programme execution, managing dependencies across global regions and ensuring operational readiness for go-lives and transitions into run. The Head of PMO will be required to lead and develop a team of technical Project Managers, fostering a high-performance engineering culture with accountability and continuous improvement. The Head of PMO will be required to ensure consistent planning, RAID/ dependency management, cutover governance, stakeholder reporting and executive steering preparation. In partnership with the Technology Enterprise Portfolio Management, the roleholder will ensure alignment of project methodologies, templates, KPI's, auditability, deliver cadence and quarterly portfolio reviews. The Head of PMO will co-ordinate project developers across global regions (America, APAC, UK&I & CEMEA) and will ensure regulatory and operational needs are addressed. They will work with Infrastructure, Platform, Service Desk, IM & Tooling to align roadmaps, dependencies and readiness. They will also be required to ensure vendor-led activities meet delivery criteria, milestones and documentation standards. What you'll need to succeed Experience working in a Head of PMO capacity previously Strong leadership skills and ability to manage and mentor a team of Technical Project Managers Strong experience supporting a large technology transformation programme previously 3rd party vendor relationship management skills Experience working on global transformation programmes Knowledge of the recruitment industry nice to have What you'll get in return Competitive basic salary up to 117,000 Various benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 31, 2026
Full time
Your new company A leading recruitment organisation with over 50 years of experience recruiting across multiple specialisms and over 30 countries. They employ over 10,000 people worldwide and prioritise a people-centred approach, helping both organisations and individuals to meet their goals. They currently have a need to bring in a Head of PMO to establish and lead a Project management office for the Technology, Operations and Optimisation programme, which is a high-profile programme to transform the technology landscape of the organisation. Your new role The Head of PMO will be required to establish a consistent delivery governance model, ensuring disciplined execution of the portfolio and providing transparency across scope, schedule, cost, risk and benefits. The Head of PMO will enable delivery outcomes by co-ordinating cross-programme execution, managing dependencies across global regions and ensuring operational readiness for go-lives and transitions into run. The Head of PMO will be required to lead and develop a team of technical Project Managers, fostering a high-performance engineering culture with accountability and continuous improvement. The Head of PMO will be required to ensure consistent planning, RAID/ dependency management, cutover governance, stakeholder reporting and executive steering preparation. In partnership with the Technology Enterprise Portfolio Management, the roleholder will ensure alignment of project methodologies, templates, KPI's, auditability, deliver cadence and quarterly portfolio reviews. The Head of PMO will co-ordinate project developers across global regions (America, APAC, UK&I & CEMEA) and will ensure regulatory and operational needs are addressed. They will work with Infrastructure, Platform, Service Desk, IM & Tooling to align roadmaps, dependencies and readiness. They will also be required to ensure vendor-led activities meet delivery criteria, milestones and documentation standards. What you'll need to succeed Experience working in a Head of PMO capacity previously Strong leadership skills and ability to manage and mentor a team of Technical Project Managers Strong experience supporting a large technology transformation programme previously 3rd party vendor relationship management skills Experience working on global transformation programmes Knowledge of the recruitment industry nice to have What you'll get in return Competitive basic salary up to 117,000 Various benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Azure Senior DevOps Engineer City of London (hybrid) £110,000 - £130,000 per annum + annual discretionary bonus On behalf of a fast growing insurance business, I am seeking an experienced Azure Senior DevOps Engineer to play a key role within the Analytics Development team. You will design and implement tooling for deploying and managing reliable and scalable applications spanning on-premises and cloud hosts, operating in a largely Microsoft tech stack environment. applicants with alternative cloud experience as their primary skill set will NOT be considered. Whilst the organisation is pleased to offer this role hybrid (3 days per week), you will be required to initially work 5 days during your probation period. In return the organisation offer excellent benefits alongside a very generous annual discretionary bonus scheme. Responsibilities: IT Infrastructure and development support to internal analytics stakeholders Ensure optimal availability and performance of infrastructure components and applications Create and manage build pipelines in ADO, leveraging IAC (Terraform) templates Maintain networking between on-prem and external systems (Microsoft Fabric, Verisk, etc.) Act as a key internal technical resource for major change projects Work with 3rd party vendors to ensure service provision and project delivery meet expectations Act as an escalation point for complex support issues Support the engineering team and technical business users during scoping, design and implementation of new systems, including estimation of projects and tasks Produce and maintain high quality system and project documentation Monitor efficiency of resource utilisation of delivered systems Monitor incoming security threat alerts and act when required Provide regular feedback to Management for projects, incident management and change management, as well as defining and reporting KPIs Work closely with other technology teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutions Ensure there is an approach of continuous improvement and implementation of best practice Create a supportive and rewarding working environment that aligns with the company culture as well as instilling a sense of ownership, accountability and technical excellence in the engineering team Deliver long term technology effectiveness, simplicity of solutions and appropriate controls. Experience/skills required: Minimum 8 years' experience in a DevOps Engineer capacity essentially within a financial services environment (eg Banking or insurance) Experience within an Azure cloud environment as your primary cloud experience is essential, applicants with predominently cloud vendors as their primary skill set will NOT be considered Strong customer-oriented mindset and ability to develop and maintain stakeholder relationships Strong communication skills, both oral and written, with proven ability to influence change Ability to run and manage change processes efficiently, aligning with other teams as needed Strong leadership skills, an innovation mindset and experience as a proactive team player Take ownership of your work and responsibility for outcomes delivering key projects Work closely with technical leadership and peers to create product roadmaps, estimate work packages and set priorities. Specific Technical skills: Strong windows OS systems administration knowledge (inc. Windows Server) Deep experience managing Windows domain environments at an advanced level (Active Directory, Group Policy, Certificate Service etc) Excellent Azure administration and Infrastructure as Code (IaC) skills Extensive experience working in and undertaking migrations in a heavily virtualised environment and with configuring and managing container orchestration solutions, ideally Kubernetes Previous experience administering and maintaining Storage Area Networks Basic SQL server administration including installation, access management and backups/restores Good general knowledge of network administration (TCP/IP, DHCP, DNS) Good experience with application packaging and deployment Previous experience working of Firewall, switch, or Router administration Demonstrable experience of working with an identity & access management solution (such as OneLogin, Duo, Okta, ADFS).
Mar 31, 2026
Full time
Azure Senior DevOps Engineer City of London (hybrid) £110,000 - £130,000 per annum + annual discretionary bonus On behalf of a fast growing insurance business, I am seeking an experienced Azure Senior DevOps Engineer to play a key role within the Analytics Development team. You will design and implement tooling for deploying and managing reliable and scalable applications spanning on-premises and cloud hosts, operating in a largely Microsoft tech stack environment. applicants with alternative cloud experience as their primary skill set will NOT be considered. Whilst the organisation is pleased to offer this role hybrid (3 days per week), you will be required to initially work 5 days during your probation period. In return the organisation offer excellent benefits alongside a very generous annual discretionary bonus scheme. Responsibilities: IT Infrastructure and development support to internal analytics stakeholders Ensure optimal availability and performance of infrastructure components and applications Create and manage build pipelines in ADO, leveraging IAC (Terraform) templates Maintain networking between on-prem and external systems (Microsoft Fabric, Verisk, etc.) Act as a key internal technical resource for major change projects Work with 3rd party vendors to ensure service provision and project delivery meet expectations Act as an escalation point for complex support issues Support the engineering team and technical business users during scoping, design and implementation of new systems, including estimation of projects and tasks Produce and maintain high quality system and project documentation Monitor efficiency of resource utilisation of delivered systems Monitor incoming security threat alerts and act when required Provide regular feedback to Management for projects, incident management and change management, as well as defining and reporting KPIs Work closely with other technology teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutions Ensure there is an approach of continuous improvement and implementation of best practice Create a supportive and rewarding working environment that aligns with the company culture as well as instilling a sense of ownership, accountability and technical excellence in the engineering team Deliver long term technology effectiveness, simplicity of solutions and appropriate controls. Experience/skills required: Minimum 8 years' experience in a DevOps Engineer capacity essentially within a financial services environment (eg Banking or insurance) Experience within an Azure cloud environment as your primary cloud experience is essential, applicants with predominently cloud vendors as their primary skill set will NOT be considered Strong customer-oriented mindset and ability to develop and maintain stakeholder relationships Strong communication skills, both oral and written, with proven ability to influence change Ability to run and manage change processes efficiently, aligning with other teams as needed Strong leadership skills, an innovation mindset and experience as a proactive team player Take ownership of your work and responsibility for outcomes delivering key projects Work closely with technical leadership and peers to create product roadmaps, estimate work packages and set priorities. Specific Technical skills: Strong windows OS systems administration knowledge (inc. Windows Server) Deep experience managing Windows domain environments at an advanced level (Active Directory, Group Policy, Certificate Service etc) Excellent Azure administration and Infrastructure as Code (IaC) skills Extensive experience working in and undertaking migrations in a heavily virtualised environment and with configuring and managing container orchestration solutions, ideally Kubernetes Previous experience administering and maintaining Storage Area Networks Basic SQL server administration including installation, access management and backups/restores Good general knowledge of network administration (TCP/IP, DHCP, DNS) Good experience with application packaging and deployment Previous experience working of Firewall, switch, or Router administration Demonstrable experience of working with an identity & access management solution (such as OneLogin, Duo, Okta, ADFS).
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities The role Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both Legacy and cloud-based solutions Key responsibilities Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability. Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance. Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services. Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements. Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customer requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA). Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Contribute to accurate forecasting and capacity management for broadcast. Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an escalation point for troubleshooting from junior engineers. Support integration projects for Legacy systems and cloud-based solutions. Core skills, knowledge and experience required Audio and video processing - Understanding of audio and video processing principles Virtualisation & Cloud Computing - proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms. Multiplexing - Proficiency in encoding and multiplexing technologies Diagnostic tools - Proficiency in diagnostic engineering tools and software Analytical and technical problem-solving skills to diagnose and resolve technical issues Communication skills - collaborate with cross-functional teams, present technical info and provide training or support Project management - ability to manage one or multiple projects or project tasks and meet deadlines Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Mar 31, 2026
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities The role Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both Legacy and cloud-based solutions Key responsibilities Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability. Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance. Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services. Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements. Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customer requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA). Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Contribute to accurate forecasting and capacity management for broadcast. Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an escalation point for troubleshooting from junior engineers. Support integration projects for Legacy systems and cloud-based solutions. Core skills, knowledge and experience required Audio and video processing - Understanding of audio and video processing principles Virtualisation & Cloud Computing - proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms. Multiplexing - Proficiency in encoding and multiplexing technologies Diagnostic tools - Proficiency in diagnostic engineering tools and software Analytical and technical problem-solving skills to diagnose and resolve technical issues Communication skills - collaborate with cross-functional teams, present technical info and provide training or support Project management - ability to manage one or multiple projects or project tasks and meet deadlines Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Infrastructure Systems Manager Hours: Full-time (35 hours per week) Contract: 12-month fixed-term Location: Central London office Working pattern: Fully remote with occasional travel to London Salary: £35,825 , rising to £38,065 after six months' service We're recruiting an Infrastructure Systems Manager for a not-for-profit organisation undergoing a major shift from legacy on-premise systems to a modern, cloud-first environment. This role is ideal for a strong IT Officer or 3rd line engineer with hands-on project experience who is ready to step up . You'll lead technical work across Azure adoption, cloud migrations, legacy decommissioning and internal system improvement. What you will do Support and manage Microsoft-based infrastructure across on-prem and cloud. Lead cloud migration work, including Azure and SharePoint transitions. Provide 3rd line support and ensure systems are secure, monitored and resilient. Implement Intune (alongside a third-party partner). Lead the rollout of an internal service desk tool. Work closely with internal teams and external suppliers to deliver high-quality services. Maintain legacy systems while supporting the move away from hybrid/on-premise environments. What you will bring Strong Active Directory and Exchange expertise. Background in service management and supporting secure infrastructure. Experience in 3rd line support within on-prem environments. Familiarity with Azure, cloud migration, Intune and modern workplace tools. Understanding of MS Dynamics, Defender, Sophos or related technologies (advantageous). A proactive, solutions-focused approach and confidence working independently. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 27, 2026
Full time
Infrastructure Systems Manager Hours: Full-time (35 hours per week) Contract: 12-month fixed-term Location: Central London office Working pattern: Fully remote with occasional travel to London Salary: £35,825 , rising to £38,065 after six months' service We're recruiting an Infrastructure Systems Manager for a not-for-profit organisation undergoing a major shift from legacy on-premise systems to a modern, cloud-first environment. This role is ideal for a strong IT Officer or 3rd line engineer with hands-on project experience who is ready to step up . You'll lead technical work across Azure adoption, cloud migrations, legacy decommissioning and internal system improvement. What you will do Support and manage Microsoft-based infrastructure across on-prem and cloud. Lead cloud migration work, including Azure and SharePoint transitions. Provide 3rd line support and ensure systems are secure, monitored and resilient. Implement Intune (alongside a third-party partner). Lead the rollout of an internal service desk tool. Work closely with internal teams and external suppliers to deliver high-quality services. Maintain legacy systems while supporting the move away from hybrid/on-premise environments. What you will bring Strong Active Directory and Exchange expertise. Background in service management and supporting secure infrastructure. Experience in 3rd line support within on-prem environments. Familiarity with Azure, cloud migration, Intune and modern workplace tools. Understanding of MS Dynamics, Defender, Sophos or related technologies (advantageous). A proactive, solutions-focused approach and confidence working independently. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Technical Lead- Azure & Cloud North West Based This is an opportunity to step into a technical leadership role where you'll shape how cloud services are delivered - not just support them. You'll play a key role in improving standards, mentoring engineers, and ensuring environments are built properly from the ground up. What You'll Be Working With You'll be operating in a Microsoft-focused cloud environment, working across: Azure (IaaS, networking, identity, monitoring) Hybrid infrastructure (on-prem + cloud integration) Automation and infrastructure as code Modern monitoring and alerting tools This isn't a Legacy-heavy environment - the focus is on doing things the right way, with clean design and long-term thinking. What You'll Be Doing Acting as the senior escalation point for complex technical issues Leading the design and improvement of Azure environments Driving standards, automation, and best practices across the team Mentoring engineers and supporting their technical development Identifying recurring issues and implementing long-term fixes Working closely with leadership to improve service quality and deliver What We're Looking For Strong hands-on experience with Microsoft Azure Background in 3rd line/senior infrastructure/cloud engineering Solid understanding of: Azure networking, identity, and compute Backup, DR, and high availability Experience with automation (PowerShell, Terraform, Bicep, etc.) Ability to troubleshoot complex issues under pressure Confident communicator with both technical teams and stakeholders Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 27, 2026
Full time
Technical Lead- Azure & Cloud North West Based This is an opportunity to step into a technical leadership role where you'll shape how cloud services are delivered - not just support them. You'll play a key role in improving standards, mentoring engineers, and ensuring environments are built properly from the ground up. What You'll Be Working With You'll be operating in a Microsoft-focused cloud environment, working across: Azure (IaaS, networking, identity, monitoring) Hybrid infrastructure (on-prem + cloud integration) Automation and infrastructure as code Modern monitoring and alerting tools This isn't a Legacy-heavy environment - the focus is on doing things the right way, with clean design and long-term thinking. What You'll Be Doing Acting as the senior escalation point for complex technical issues Leading the design and improvement of Azure environments Driving standards, automation, and best practices across the team Mentoring engineers and supporting their technical development Identifying recurring issues and implementing long-term fixes Working closely with leadership to improve service quality and deliver What We're Looking For Strong hands-on experience with Microsoft Azure Background in 3rd line/senior infrastructure/cloud engineering Solid understanding of: Azure networking, identity, and compute Backup, DR, and high availability Experience with automation (PowerShell, Terraform, Bicep, etc.) Ability to troubleshoot complex issues under pressure Confident communicator with both technical teams and stakeholders Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Infrastructure Engineer - 5 months Contract - £400/day via Inside IR35 - onsite Shrewsbury- SCC FLEX CONTRACT We are seeking a skilled and proactive Infrastructure Engineer to join our dynamic IT team. This role is pivotal in maintaining, developing, and securing our core infrastructure systems to ensure high availability and performance across the organization. Candidates with previous NHS experience will be at a distinct advantage, given the complexity and regulatory requirements of healthcare IT environments. Your responsibilities as an Infrastructure Engineer: Design, implement, and maintain robust infrastructure solutions across on-premises and cloud environments Monitor system performance, troubleshoot issues, and ensure optimal uptime Manage and support virtualization platforms (eg, VMware, Hyper-V) Maintain and enhance network infrastructure, including Firewalls, Switches, and VPNs Collaborate with cross-functional teams to support application deployments and upgrades Develop and maintain documentation for systems, processes, and configurations Participate in disaster recovery planning and testing Provide 3rd line support and mentorship to junior engineers As a suitable Infrastructure Engineer, you will have: Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Previous experience working within the NHS or other healthcare settings Experience with cloud platforms (Azure, AWS) and hybrid environments Proficiency in Scripting and automation (PowerShell, Bash, etc.) Familiarity with ITIL practices and change management processes Excellent problem-solving and communication skills If you are a results-driven Infrastructure Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
Oct 07, 2025
Contractor
Infrastructure Engineer - 5 months Contract - £400/day via Inside IR35 - onsite Shrewsbury- SCC FLEX CONTRACT We are seeking a skilled and proactive Infrastructure Engineer to join our dynamic IT team. This role is pivotal in maintaining, developing, and securing our core infrastructure systems to ensure high availability and performance across the organization. Candidates with previous NHS experience will be at a distinct advantage, given the complexity and regulatory requirements of healthcare IT environments. Your responsibilities as an Infrastructure Engineer: Design, implement, and maintain robust infrastructure solutions across on-premises and cloud environments Monitor system performance, troubleshoot issues, and ensure optimal uptime Manage and support virtualization platforms (eg, VMware, Hyper-V) Maintain and enhance network infrastructure, including Firewalls, Switches, and VPNs Collaborate with cross-functional teams to support application deployments and upgrades Develop and maintain documentation for systems, processes, and configurations Participate in disaster recovery planning and testing Provide 3rd line support and mentorship to junior engineers As a suitable Infrastructure Engineer, you will have: Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Previous experience working within the NHS or other healthcare settings Experience with cloud platforms (Azure, AWS) and hybrid environments Proficiency in Scripting and automation (PowerShell, Bash, etc.) Familiarity with ITIL practices and change management processes Excellent problem-solving and communication skills If you are a results-driven Infrastructure Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
Oct 07, 2025
Full time
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
3rd Line Engineer - Oxford £45,000 to £50,000 DOE Hybrid (3 days on site) DXP Talent is hiring for a talented 3rd Line Engineer to join our client in Oxford. Joining an established but small team, the 3rd Line Engineer will be supporting our client with a range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure click apply for full job details
Oct 07, 2025
Full time
3rd Line Engineer - Oxford £45,000 to £50,000 DOE Hybrid (3 days on site) DXP Talent is hiring for a talented 3rd Line Engineer to join our client in Oxford. Joining an established but small team, the 3rd Line Engineer will be supporting our client with a range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure click apply for full job details
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Oct 06, 2025
Full time
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 03, 2025
Full time
Systems Analyst Leeds - Hybrid Permanent Summary We're seeking a Systems Analyst to join our existing team in Leeds. The successful candidate will be responsible for the development, implementation and continual support of business systems where appropriate. You'll get the opportunity to collaborate with other members of the team as necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information technology Change Management - Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process to identify root cause of critical incidents. Reconcile issues across support teams to improve Incident Management Process. Project Delivery - Provide support to ICT Projects, including Testing and UAT, Training, Operational Handover Supplier Management - Raising and managing tickets raised with 3rd party systems Disaster Recovery - Carry out testing of business continuity plans and maintain the development and testing of all Disaster Recovery plans within the IT Infrastructure Security - Installing Security Patches/Service Packs in a timely manner, in-line with Cyber Essentials as well as ensuring Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience as a Systems Analyst or similar Ideally have worked within the Utilities sector Proven experience in administering training, development, and competency platforms, construction management software, or digital form capture technologies would also be advantageous Must possess good analytical skills with the ability to interpret information logically. Strong communication, presentational and written skills with the ability to describe complex issues simply to colleagues at all levels of seniority. Has a systematically and creative minded approach to problem solving whilst working alone and equally as part of a team. Able to work under pressure and meet tight deadlines whist still producing good quality work. Experienced at gathering requirements and has strong negotiating skills. Experienced at prioritisation of calls. Excels at transferring knowledge through user guides or training. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
Oct 02, 2025
Full time
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
Nutanix Engineer - Worthing/Hybrid Working Available £450 to £550 per day (Outside IR35)/6 month rolling contract/Worthing, but hybrid working About Us: We are a forward-thinking utilities provider delivering essential services across the UK. As part of our digital transformation journey, we are investing in modern infrastructure to support operational excellence and customer satisfaction. We are now seeking a talented Nutanix Engineer to join our Infrastructure team and help drive innovation and resilience across our IT estate. As the Nutanix Engineer you will be responsible for building a new Nutanix platform, including capacity management and applications management. Role Overview: As a Nutanix Engineer, you will be responsible for the design, deployment, and support of Nutanix hyperconverged infrastructure (HCI) solutions. You'll work closely with cross-functional teams to ensure high availability, scalability, and performance of our core systems, supporting both enterprise and field operations. Key Responsibilities: Design, implement, and maintain Nutanix HCI platforms (AHV, Prism, Calm, etc.). Monitor and optimize system performance, capacity, and reliability. Provide 3rd line support and troubleshooting for Nutanix-related issues. Collaborate with network, storage, and application teams to ensure seamless integration. Manage upgrades, patching, and life cycle of Nutanix clusters. Maintain documentation and contribute to automation and continuous improvement initiatives. Essential Skills & Experience: Proven experience with Nutanix technologies (AHV, Prism Central, AOS). Strong understanding of virtualization (VMware, Hyper-V, or AHV). Experience with Windows and Linux server environments. Familiarity with disaster recovery, backup, and replication strategies. Knowledge of networking fundamentals and security best practices. Excellent problem-solving and communication skills. Desirable: Experience in a utilities or regulated industry. Exposure to cloud platforms (Azure, AWS) and hybrid cloud architectures. Nutanix certifications (eg, NCP, NCAP). Scripting or automation experience (PowerShell, Python, etc.). Nutanix Engineer - Worthing/Hybrid Working Available £450 to £550 per day (Outside IR35)/6 month rolling contract/Worthing, but hybrid working
Oct 02, 2025
Contractor
Nutanix Engineer - Worthing/Hybrid Working Available £450 to £550 per day (Outside IR35)/6 month rolling contract/Worthing, but hybrid working About Us: We are a forward-thinking utilities provider delivering essential services across the UK. As part of our digital transformation journey, we are investing in modern infrastructure to support operational excellence and customer satisfaction. We are now seeking a talented Nutanix Engineer to join our Infrastructure team and help drive innovation and resilience across our IT estate. As the Nutanix Engineer you will be responsible for building a new Nutanix platform, including capacity management and applications management. Role Overview: As a Nutanix Engineer, you will be responsible for the design, deployment, and support of Nutanix hyperconverged infrastructure (HCI) solutions. You'll work closely with cross-functional teams to ensure high availability, scalability, and performance of our core systems, supporting both enterprise and field operations. Key Responsibilities: Design, implement, and maintain Nutanix HCI platforms (AHV, Prism, Calm, etc.). Monitor and optimize system performance, capacity, and reliability. Provide 3rd line support and troubleshooting for Nutanix-related issues. Collaborate with network, storage, and application teams to ensure seamless integration. Manage upgrades, patching, and life cycle of Nutanix clusters. Maintain documentation and contribute to automation and continuous improvement initiatives. Essential Skills & Experience: Proven experience with Nutanix technologies (AHV, Prism Central, AOS). Strong understanding of virtualization (VMware, Hyper-V, or AHV). Experience with Windows and Linux server environments. Familiarity with disaster recovery, backup, and replication strategies. Knowledge of networking fundamentals and security best practices. Excellent problem-solving and communication skills. Desirable: Experience in a utilities or regulated industry. Exposure to cloud platforms (Azure, AWS) and hybrid cloud architectures. Nutanix certifications (eg, NCP, NCAP). Scripting or automation experience (PowerShell, Python, etc.). Nutanix Engineer - Worthing/Hybrid Working Available £450 to £550 per day (Outside IR35)/6 month rolling contract/Worthing, but hybrid working
Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE About Us: We are a leading utilities provider committed to delivering sustainable energy and water solutions across the UK. As we continue to modernize our infrastructure and embrace digital transformation, we are seeking a skilled Horizon VDI Engineer to join our dynamic IT team. Role Overview: As a Horizon VDI Engineer, you will be responsible for designing, implementing, and maintaining our VMware Horizon virtual desktop infrastructure. You'll play a key role in ensuring secure, scalable, and high-performance remote desktop services for our workforce, supporting both operational and corporate environments. Key Responsibilities for the Horizon VDI Engineer position: Design, deploy, and manage VMware Horizon environments (including Instant Clones, App Volumes, and Dynamic Environment Manager). Monitor and optimize VDI performance, availability, and capacity. Collaborate with infrastructure, network, and security teams to ensure seamless integration and compliance. Provide 3rd line support and troubleshooting for VDI-related issues. Maintain documentation and contribute to continuous improvement initiatives. Support patching, upgrades, and life cycle management of VDI components. Essential Skills & Experience for the Horizon VDI Engineer position: Proven experience with VMware Horizon (7.x/8.x), vSphere, and ESXi. Strong understanding of Windows desktop and server operating systems. Experience with Active Directory, Group Policy, and profile management. Familiarity with monitoring tools and performance tuning in VDI environments. Knowledge of networking fundamentals and security best practices. Excellent problem-solving and communication skills. Desirable: Experience in a utilities or regulated industry. Exposure to cloud-hosted VDI solutions (eg, Horizon Cloud on Azure). Relevant certifications (eg, VCP-DTM, VCAP). Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE
Oct 02, 2025
Contractor
Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE About Us: We are a leading utilities provider committed to delivering sustainable energy and water solutions across the UK. As we continue to modernize our infrastructure and embrace digital transformation, we are seeking a skilled Horizon VDI Engineer to join our dynamic IT team. Role Overview: As a Horizon VDI Engineer, you will be responsible for designing, implementing, and maintaining our VMware Horizon virtual desktop infrastructure. You'll play a key role in ensuring secure, scalable, and high-performance remote desktop services for our workforce, supporting both operational and corporate environments. Key Responsibilities for the Horizon VDI Engineer position: Design, deploy, and manage VMware Horizon environments (including Instant Clones, App Volumes, and Dynamic Environment Manager). Monitor and optimize VDI performance, availability, and capacity. Collaborate with infrastructure, network, and security teams to ensure seamless integration and compliance. Provide 3rd line support and troubleshooting for VDI-related issues. Maintain documentation and contribute to continuous improvement initiatives. Support patching, upgrades, and life cycle management of VDI components. Essential Skills & Experience for the Horizon VDI Engineer position: Proven experience with VMware Horizon (7.x/8.x), vSphere, and ESXi. Strong understanding of Windows desktop and server operating systems. Experience with Active Directory, Group Policy, and profile management. Familiarity with monitoring tools and performance tuning in VDI environments. Knowledge of networking fundamentals and security best practices. Excellent problem-solving and communication skills. Desirable: Experience in a utilities or regulated industry. Exposure to cloud-hosted VDI solutions (eg, Horizon Cloud on Azure). Relevant certifications (eg, VCP-DTM, VCAP). Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other team members * Monitor call queue and follow up with specialist support teams for resolution * Utilise the relevant ITSM tool suite to monitor progress of all incidents * Ensure accurate completion of all incident records and associated paperwork * Monitor and update the call management system as required * Assist with SLA reporting The Requirements * Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing, meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, ie Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid (multi-platform) environment * Management of Microsoft Windows Server within a hybrid environment * Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation * Active Directory deployment/configuration/troubleshooting skills, including Group Policy * Entra ID authentication service and access control including conditional access policies/enterprise application deployment * Supporting Microsoft Windows Networking Services such as DNS/DHCP * Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 01, 2025
Full time
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other team members * Monitor call queue and follow up with specialist support teams for resolution * Utilise the relevant ITSM tool suite to monitor progress of all incidents * Ensure accurate completion of all incident records and associated paperwork * Monitor and update the call management system as required * Assist with SLA reporting The Requirements * Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing, meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, ie Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid (multi-platform) environment * Management of Microsoft Windows Server within a hybrid environment * Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation * Active Directory deployment/configuration/troubleshooting skills, including Group Policy * Entra ID authentication service and access control including conditional access policies/enterprise application deployment * Supporting Microsoft Windows Networking Services such as DNS/DHCP * Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line Engineer Birmingham (Hybrid - 3 / 4 days remote) £40,000 - £50,000 Do you have experience as a 3rd Line Engineer? Are you passionate about technology and providing excellent customer service? If so, we need you to apply! Our client is a forward-thinking, dynamic MSP and provides support to a global client base. Due to continued growth, our client requires an experienced 3rd Line Engineer. You will be responsible for acting as an escalation point for complex technical issues, providing advanced troubleshooting, system support and infrastructure management. Responsibilities: Provide 3rd line support across a wide range of technologies, including Window Server, Microsoft 365, Active Directory and more Troubleshoot and resolve escalated incidents and problems Support infrastructure projects, upgrades and migrations Monitor, maintain and improve system performance, security and reliability Collaborate with 1st and 2nd line teams to provide guidance and mentorship Document technical processes, solutions and best practices Maintain regular communication with customers Skills: Proven experience in 3rd Line Engineer role Previous experience within an MSP environment would be ideal Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, IP Networking Strong problem-solving skills and ability to independently Excellent communication skills If you are a driven and technologically skilled 3rd Line Engineer looking for your next challenge in a hybrid role, please apply today! Due to the number of applications, we can only respond to candidates with the matching skills and experience required.
Oct 01, 2025
Full time
3rd Line Engineer Birmingham (Hybrid - 3 / 4 days remote) £40,000 - £50,000 Do you have experience as a 3rd Line Engineer? Are you passionate about technology and providing excellent customer service? If so, we need you to apply! Our client is a forward-thinking, dynamic MSP and provides support to a global client base. Due to continued growth, our client requires an experienced 3rd Line Engineer. You will be responsible for acting as an escalation point for complex technical issues, providing advanced troubleshooting, system support and infrastructure management. Responsibilities: Provide 3rd line support across a wide range of technologies, including Window Server, Microsoft 365, Active Directory and more Troubleshoot and resolve escalated incidents and problems Support infrastructure projects, upgrades and migrations Monitor, maintain and improve system performance, security and reliability Collaborate with 1st and 2nd line teams to provide guidance and mentorship Document technical processes, solutions and best practices Maintain regular communication with customers Skills: Proven experience in 3rd Line Engineer role Previous experience within an MSP environment would be ideal Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, IP Networking Strong problem-solving skills and ability to independently Excellent communication skills If you are a driven and technologically skilled 3rd Line Engineer looking for your next challenge in a hybrid role, please apply today! Due to the number of applications, we can only respond to candidates with the matching skills and experience required.
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
Oct 01, 2025
Full time
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
IT Project Engineer / IT Infrastructure Engineer with previous experience in an IT support role (up to 3rd Line Support) and ability to deliver end-to-end IT transformation projects as a key technical expert, is required for a well-established award-winning cloud solutions company based in Chorley, Lancashire, North West England. SALARY: £45,000 - £50,000 per annum (depending on experience) Benefits (see below) LOCATION: Chorley, Lancashire, North West England (PR6) - Fully Onsite JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Engineer / IT Infrastructure Engineerwith previous experience in an IT support role and ability to deliver end-to-end IT transformation projects as a key technical expert. As an experienced IT Project Engineer / IT Infrastructure Engineeryou will work across the company's client base dealing with everything from scoping and onboarding to migration and implementation.You will play a pivotal role in shaping modern IT environments for the full range of clients. Working as the IT Project Engineer / IT Infrastructure Engineeryou will effectively support clients and colleagues as requested in a timely manner in line with the client's support contracts. As a successful candidate you will join an award-winning company that supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. The company consults with its customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as the IT Project Engineer / IT Infrastructure Engineerinclude: Deliver and assist on IT projects (cloud, systems, security, hardware) Communicate with stakeholders to recommend IT improvements Provide third-party software advice and in-house system testing Log and resolve issues via the ticketing system with excellent communication Create and update customer documentation and knowledge base Work to any agreed SLAs Prioritise and manage multiple open tickets Establishing good working relationships with clients You will also: Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others At times, may be required to work out of the Office, at Client sites or other company sites. This will require travel possible overnight stays and has potential for working out of office hours CANDIDATE REQUIREMENTS Proven experience in an IT Support Role and Team Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Must follow all integrated ISO management systems, be aware of and comply with all ISO data security systems at all times Ability to maintain regular, punctual attendance Must be able to talk, listen and be clear and concise in all telephone and written communications Must complete all necessary paperwork and administrative tasks as required by your work including timesheets, expenses, ticket notes and all peripheral administrative tasks for this role in a clear and accurate manner Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations BENEFITS Subsidised Health and dental care Employee Assistance programme (EAP) Life assurance (3 x salary) Sodexo Discount Platform Breakfast and refreshments on office days Pension contribution- 5% company contribution Generous Holiday Entitlement One day off for Birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13865 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Chorley, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Sep 23, 2025
Full time
IT Project Engineer / IT Infrastructure Engineer with previous experience in an IT support role (up to 3rd Line Support) and ability to deliver end-to-end IT transformation projects as a key technical expert, is required for a well-established award-winning cloud solutions company based in Chorley, Lancashire, North West England. SALARY: £45,000 - £50,000 per annum (depending on experience) Benefits (see below) LOCATION: Chorley, Lancashire, North West England (PR6) - Fully Onsite JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Engineer / IT Infrastructure Engineerwith previous experience in an IT support role and ability to deliver end-to-end IT transformation projects as a key technical expert. As an experienced IT Project Engineer / IT Infrastructure Engineeryou will work across the company's client base dealing with everything from scoping and onboarding to migration and implementation.You will play a pivotal role in shaping modern IT environments for the full range of clients. Working as the IT Project Engineer / IT Infrastructure Engineeryou will effectively support clients and colleagues as requested in a timely manner in line with the client's support contracts. As a successful candidate you will join an award-winning company that supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. The company consults with its customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as the IT Project Engineer / IT Infrastructure Engineerinclude: Deliver and assist on IT projects (cloud, systems, security, hardware) Communicate with stakeholders to recommend IT improvements Provide third-party software advice and in-house system testing Log and resolve issues via the ticketing system with excellent communication Create and update customer documentation and knowledge base Work to any agreed SLAs Prioritise and manage multiple open tickets Establishing good working relationships with clients You will also: Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others At times, may be required to work out of the Office, at Client sites or other company sites. This will require travel possible overnight stays and has potential for working out of office hours CANDIDATE REQUIREMENTS Proven experience in an IT Support Role and Team Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Must follow all integrated ISO management systems, be aware of and comply with all ISO data security systems at all times Ability to maintain regular, punctual attendance Must be able to talk, listen and be clear and concise in all telephone and written communications Must complete all necessary paperwork and administrative tasks as required by your work including timesheets, expenses, ticket notes and all peripheral administrative tasks for this role in a clear and accurate manner Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations BENEFITS Subsidised Health and dental care Employee Assistance programme (EAP) Life assurance (3 x salary) Sodexo Discount Platform Breakfast and refreshments on office days Pension contribution- 5% company contribution Generous Holiday Entitlement One day off for Birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13865 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Chorley, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Infrastructure Support Engineer - Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We're working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is an opportunity to join a forward-thinking business that's redefining what "great support" looks like - combining technical excellence with a consultative, customer-first approach. The Opportunity You'll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, you'll be working across a broad tech stack that will keep your skills sharp and your career progressing. Day-to-day, you'll: Lead on Helpdesk provision and act as a key escalation point. Troubleshoot and configure networks, firewalls, and Windows Server environments. Deliver remote and onsite project engineering for clients. Conduct technical assessments and produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We're Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra ID . Solid understanding of DNS, DHCP, IP subnetting, and routing. Knowledge of web filtering and email protection technologies. Experience in MSP or education environments (desirable, not essential). If you've also touched on backup tech (Acronis, Veeam), XDR/EDR platforms, or virtualisation (VMware/Hyper-V), even better. Why Apply? This is a chance to join a business that genuinely invests in its people and rewards results. You'll get: Competitive salary + performance bonus. Hybrid working with home office budget. 22 days holiday + bank holidays, increasing with service (plus your birthday off!). Electric vehicle salary sacrifice scheme. Company perks & wellbeing benefits. The freedom to innovate and a clear path for professional growth. If you're ready to take ownership, expand your skills across cutting-edge infrastructure technologies, and become a key player in a growing MSP - we'd love to hear from you.
Sep 21, 2025
Full time
Infrastructure Support Engineer - Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We're working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is an opportunity to join a forward-thinking business that's redefining what "great support" looks like - combining technical excellence with a consultative, customer-first approach. The Opportunity You'll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, you'll be working across a broad tech stack that will keep your skills sharp and your career progressing. Day-to-day, you'll: Lead on Helpdesk provision and act as a key escalation point. Troubleshoot and configure networks, firewalls, and Windows Server environments. Deliver remote and onsite project engineering for clients. Conduct technical assessments and produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We're Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra ID . Solid understanding of DNS, DHCP, IP subnetting, and routing. Knowledge of web filtering and email protection technologies. Experience in MSP or education environments (desirable, not essential). If you've also touched on backup tech (Acronis, Veeam), XDR/EDR platforms, or virtualisation (VMware/Hyper-V), even better. Why Apply? This is a chance to join a business that genuinely invests in its people and rewards results. You'll get: Competitive salary + performance bonus. Hybrid working with home office budget. 22 days holiday + bank holidays, increasing with service (plus your birthday off!). Electric vehicle salary sacrifice scheme. Company perks & wellbeing benefits. The freedom to innovate and a clear path for professional growth. If you're ready to take ownership, expand your skills across cutting-edge infrastructure technologies, and become a key player in a growing MSP - we'd love to hear from you.
