Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 25, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Transport Operations Manager Stafford Fulfilment Centre Hours: 39 hours per week Salary: £62,225.00 Shifts: Mon - Fri About Pets at Home At Pets, our aim is to give the nation's pets what they need to be at their ball-chasing, tail-wagging best. Because we will not rest until every spaniel has a squeezy toy, every calico has a cat tree, and every rabbit has a run. We are passionate about finding the best talent within the Logistics & Distribution industry, and we are now looking for a Transport Operations Manager to join our Transport team at our Stafford Fulfilment Centre. The Role As the Transport Operations Manager, you will play a key leadership role in the day-to-day running of the LGV Transport operation at Stafford FC, operating within a fast-paced, 24-hour environment. You will support the delivery of on-time, in-full (OTIF) store deliveries within a 30-minute delivery window, helping to maximise store sales floor space and maintain excellent service levels. Working closely with the Transport General Manager and wider operational teams, you will ensure transport schedules are delivered efficiently, Backhaul collections are achieved, and third-party hauliers perform to agreed standards. You will be responsible for ensuring full legal compliance across the operation, including Health & Safety, Operator Licence undertakings, driver hours, defect reporting and fleet servicing requirements. You will also support the Backhaul management strategy to deliver agreed revenue targets in a safe, efficient and legally compliant way. Colleague engagement sits at the heart of everything we do at Pets at Home. You will lead, coach and develop your team, creating an inclusive, engaging and high-performing culture where colleagues feel valued, supported and motivated. Key Responsibilities Lead all operational and site aspects of Transport Distribution, reporting to the Transport General Manager Manage and monitor the performance of key third-party haulier partners, ensuring service, cost and compliance standards are met Ensure full compliance with Health & Safety legislation, earned recognition standards and all transport legal requirements Deliver OTIF performance through effective KPI management, operational control and performance reporting Build strong, positive working relationships across Transport, creating a motivated, engaged and high-performing team culture Drive continuous improvement initiatives that add value while maintaining agreed service levels Ensure full compliance across fleet management, including vehicle servicing, defect reporting, driver behaviour and drivers' hours regulations Develop, coach and inspire colleagues, supporting both individual and collective development Deliver colleague engagement initiatives in partnership with L&D, Talent and People teams, acting on engagement survey feedback Ensure third-party logistics providers operate in a safe, legal and compliant manner Control transport costs within agreed budget levels and support the delivery of agreed backhaul revenue targets What You Will Bring Strong people management, leadership and coaching capability, with experience leading operational transport teams Ability to build, motivate and engage teams using emotional intelligence and a values-led leadership approach A customer-focused mindset, ensuring service levels are delivered without compromising safety or compliance Energy, resilience and tenacity to succeed in a demanding, fast-paced environment Proven ability to drive continuous improvement while maintaining operational performance Confident decision-making and problem-solving skills in a pressured operational setting Commitment to colleague development, engagement and talent progression Integrity-led leadership style, taking accountability and earning trust across the operation Ability to challenge constructively, listen to feedback and collaborate across teams Knowledge of UK Transport operations, legislation and Health & Safety requirements Experience using Transport management systems such as FTA Vision, RTC, Paragon or similar Understanding of scheduling, route planning, KPI management, SLA delivery and budget control Awareness of vehicle technologies, fleet management and transport industry best practice What You Will Get in Return Competitive rates of pay Annual leave (including Bank Holidays), increasing after 2 years' continuous service An extra day's holiday for your birthday Stakeholder pension plan Personal Health Insurance scheme (if enrolled in the pension scheme) Life assurance 20% Pets at Home discount after 12 weeks' service Pets at Home "Treats" voluntary benefits package Click here to read our Values & Behaviours Click here for full details of our benefits Please note that we reserve the right to close this vacancy early should suitable candidates be identified. We encourage interested colleagues to apply promptly. Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets and value difference in all its forms. Even if your skills and experience don't perfectly align, if you feel you can make a unique contribution through your values and behaviours, we'd love to hear from you.
Feb 25, 2026
Full time
Transport Operations Manager Stafford Fulfilment Centre Hours: 39 hours per week Salary: £62,225.00 Shifts: Mon - Fri About Pets at Home At Pets, our aim is to give the nation's pets what they need to be at their ball-chasing, tail-wagging best. Because we will not rest until every spaniel has a squeezy toy, every calico has a cat tree, and every rabbit has a run. We are passionate about finding the best talent within the Logistics & Distribution industry, and we are now looking for a Transport Operations Manager to join our Transport team at our Stafford Fulfilment Centre. The Role As the Transport Operations Manager, you will play a key leadership role in the day-to-day running of the LGV Transport operation at Stafford FC, operating within a fast-paced, 24-hour environment. You will support the delivery of on-time, in-full (OTIF) store deliveries within a 30-minute delivery window, helping to maximise store sales floor space and maintain excellent service levels. Working closely with the Transport General Manager and wider operational teams, you will ensure transport schedules are delivered efficiently, Backhaul collections are achieved, and third-party hauliers perform to agreed standards. You will be responsible for ensuring full legal compliance across the operation, including Health & Safety, Operator Licence undertakings, driver hours, defect reporting and fleet servicing requirements. You will also support the Backhaul management strategy to deliver agreed revenue targets in a safe, efficient and legally compliant way. Colleague engagement sits at the heart of everything we do at Pets at Home. You will lead, coach and develop your team, creating an inclusive, engaging and high-performing culture where colleagues feel valued, supported and motivated. Key Responsibilities Lead all operational and site aspects of Transport Distribution, reporting to the Transport General Manager Manage and monitor the performance of key third-party haulier partners, ensuring service, cost and compliance standards are met Ensure full compliance with Health & Safety legislation, earned recognition standards and all transport legal requirements Deliver OTIF performance through effective KPI management, operational control and performance reporting Build strong, positive working relationships across Transport, creating a motivated, engaged and high-performing team culture Drive continuous improvement initiatives that add value while maintaining agreed service levels Ensure full compliance across fleet management, including vehicle servicing, defect reporting, driver behaviour and drivers' hours regulations Develop, coach and inspire colleagues, supporting both individual and collective development Deliver colleague engagement initiatives in partnership with L&D, Talent and People teams, acting on engagement survey feedback Ensure third-party logistics providers operate in a safe, legal and compliant manner Control transport costs within agreed budget levels and support the delivery of agreed backhaul revenue targets What You Will Bring Strong people management, leadership and coaching capability, with experience leading operational transport teams Ability to build, motivate and engage teams using emotional intelligence and a values-led leadership approach A customer-focused mindset, ensuring service levels are delivered without compromising safety or compliance Energy, resilience and tenacity to succeed in a demanding, fast-paced environment Proven ability to drive continuous improvement while maintaining operational performance Confident decision-making and problem-solving skills in a pressured operational setting Commitment to colleague development, engagement and talent progression Integrity-led leadership style, taking accountability and earning trust across the operation Ability to challenge constructively, listen to feedback and collaborate across teams Knowledge of UK Transport operations, legislation and Health & Safety requirements Experience using Transport management systems such as FTA Vision, RTC, Paragon or similar Understanding of scheduling, route planning, KPI management, SLA delivery and budget control Awareness of vehicle technologies, fleet management and transport industry best practice What You Will Get in Return Competitive rates of pay Annual leave (including Bank Holidays), increasing after 2 years' continuous service An extra day's holiday for your birthday Stakeholder pension plan Personal Health Insurance scheme (if enrolled in the pension scheme) Life assurance 20% Pets at Home discount after 12 weeks' service Pets at Home "Treats" voluntary benefits package Click here to read our Values & Behaviours Click here for full details of our benefits Please note that we reserve the right to close this vacancy early should suitable candidates be identified. We encourage interested colleagues to apply promptly. Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets and value difference in all its forms. Even if your skills and experience don't perfectly align, if you feel you can make a unique contribution through your values and behaviours, we'd love to hear from you.
Job Title: HR Services Manager (Maternity Cover) Location: Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations. The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staff on a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trust s values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, RISE and Oxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March 2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
Feb 25, 2026
Full time
Job Title: HR Services Manager (Maternity Cover) Location: Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations. The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staff on a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trust s values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, RISE and Oxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March 2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
Street Cleansing Supervisor Location: Wandsworth, South London Salary: £40k to £45k per annum (DOE) Hours: 46 per week, 10am to 7pm, Monday to Friday and one weekend in three Our local authority contractor manages street cleansing services across the UK. Due to continued growth, they have an exciting opportunity for an experienced, energetic and enthusiastic Street Cleansing Supervisor to assist with cleansing operations in Wandsworth, south London. With a flexible attitude, the successful candidate will motivate staff to consistently perform high-quality cleaning services for the residents and visitors of Wandsworth. Responsible for supervising day-to day operations, you will be the main point of contact for the local authority client and Service Delivery Manager for a designated area. With good IT skills you will effectively utilise systems to competently manage and report on all aspects of street cleansing. The post holder will have proven experience of cleaning contracts and seeing projects through from inception to completion, along with an attention to detail and methodical approach to work. Key responsibilities: Appoint and manage staff Liaise with the Service Delivery Manager regarding operational matters Liaise with customers and provide clear, helpful advice Oversee health and safety compliance and issues as well as personnel matters Investigate accidents and insurance claims Control quality and ensure work is completed to the specification standard The person we are looking for will demonstrate excellent communication, lead by example, develop good working relationships and have a clear commitment to the highest ethical standards and behaviours. A full, manual UK driving license is essential. Please apply with your CV via the apply button.
Feb 25, 2026
Full time
Street Cleansing Supervisor Location: Wandsworth, South London Salary: £40k to £45k per annum (DOE) Hours: 46 per week, 10am to 7pm, Monday to Friday and one weekend in three Our local authority contractor manages street cleansing services across the UK. Due to continued growth, they have an exciting opportunity for an experienced, energetic and enthusiastic Street Cleansing Supervisor to assist with cleansing operations in Wandsworth, south London. With a flexible attitude, the successful candidate will motivate staff to consistently perform high-quality cleaning services for the residents and visitors of Wandsworth. Responsible for supervising day-to day operations, you will be the main point of contact for the local authority client and Service Delivery Manager for a designated area. With good IT skills you will effectively utilise systems to competently manage and report on all aspects of street cleansing. The post holder will have proven experience of cleaning contracts and seeing projects through from inception to completion, along with an attention to detail and methodical approach to work. Key responsibilities: Appoint and manage staff Liaise with the Service Delivery Manager regarding operational matters Liaise with customers and provide clear, helpful advice Oversee health and safety compliance and issues as well as personnel matters Investigate accidents and insurance claims Control quality and ensure work is completed to the specification standard The person we are looking for will demonstrate excellent communication, lead by example, develop good working relationships and have a clear commitment to the highest ethical standards and behaviours. A full, manual UK driving license is essential. Please apply with your CV via the apply button.
Sales Coordinator Leading business supplies firm. Up to 27,000 basic salary My client who are a well established business supplies firm are looking for a Sales Coordinator, you'll play a vital part in ensuring that their clients receive good service from their first interaction through to delivery of their orders. If you're passionate about building lasting relationships and thrive in a fast-paced environment this role is for you. What the Sales Coordinator will be doing: Process customer orders, enquiries, and aftersales requirements with precision Engage daily with various departments, including merchandise, ordering and warehouse team to swiftly resolve issues and ensure seamless operations. Be the first point of contact for customer enquiries via email, phone, and order processing Keep customers informed about company updates, liaise effectively with their CRM and Field Sales teams. Identify and escalate issues to the appropriate managers or team leaders when necessary to ensure swift resolution. What the Sales Cooridinator should bring: Flexible and adaptable Dedicated to helping the company achieve its objectives Aspirations for career growth and taking on additional responsibilities in the future Self-motivated, positive, confident, and self-assured What the Sales Coordinator will get in return: You will receive a basic salary of up to 27,000, 25 days holiday, private health insurance and much more! What do next: Apply now and get in touch with Rosie.
Feb 25, 2026
Full time
Sales Coordinator Leading business supplies firm. Up to 27,000 basic salary My client who are a well established business supplies firm are looking for a Sales Coordinator, you'll play a vital part in ensuring that their clients receive good service from their first interaction through to delivery of their orders. If you're passionate about building lasting relationships and thrive in a fast-paced environment this role is for you. What the Sales Coordinator will be doing: Process customer orders, enquiries, and aftersales requirements with precision Engage daily with various departments, including merchandise, ordering and warehouse team to swiftly resolve issues and ensure seamless operations. Be the first point of contact for customer enquiries via email, phone, and order processing Keep customers informed about company updates, liaise effectively with their CRM and Field Sales teams. Identify and escalate issues to the appropriate managers or team leaders when necessary to ensure swift resolution. What the Sales Cooridinator should bring: Flexible and adaptable Dedicated to helping the company achieve its objectives Aspirations for career growth and taking on additional responsibilities in the future Self-motivated, positive, confident, and self-assured What the Sales Coordinator will get in return: You will receive a basic salary of up to 27,000, 25 days holiday, private health insurance and much more! What do next: Apply now and get in touch with Rosie.
PGMS Global Outsourcing Manager World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As a PGMS Global Outsourcing Manager , you will lead the global approach to external refining and processing, shaping medium- to long-term outsourcing roadmaps that optimize capacity, cost, compliance, and risk. Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future. The role: As a PGMS Global Outsourcing Manager, you will help drive our goals by: Governing outsourcing activities and risk in line with JM Group standards, including financial credit limits, security, EHS, CSR, Supplier Code of Conduct, and Responsible Platinum/Palladium sourcing (LPPM RPPG). Managing and optimizing the outsourcing contract portfolio, ensuring timely renewals, leading commercial negotiations on strategic contracts, and onboarding new vendors to support site feeds and value recovery. Delivering cost and performance excellence, managing OSR activities against budget, and defining, tracking, and reporting KPIs to ensure clear financial benefits and robust make-or-buy decisions. Ensuring compliance and audit readiness by maintaining schedules for EHS, security, and quality audits of external facilities and coordinating audit ownership across global stakeholders. Aligning outsourcing with supply and operational planning, working closely with IBP Supply, PMR, Clean Air, Commercial, and Procurement teams to optimize outsource capacity utilization, waste movements, and cross-sector opportunities. Building strategic external partnerships, gathering market intelligence, developing a strong global outsourcing network, and expanding PGMS capabilities beyond internal operations through trusted external partners. Key skills that will help you succeed in this role: Minimum 2 years of experience in Commercial & Contract Management Management- Proven experience in drafting, negotiating, and proactively managing a portfolio of external vendor contracts to maximize value. Stakeholder & Collaboration Excellence - Strong ability to build trust, influence, and lead across cross-functional teams and senior stakeholders globally, working primarily in an office-based environment. Networking & Influence - Well-developed internal and external networks to enable effective decision-making and delivery of business objectives, with regular in-office collaboration. Governance, Compliance & Risk Management - Experience managing compliance with internal and external standards, including coordinating internal and external audit requirements. Process & Operational Excellence - Capability in process management, developing and rolling out SOPs, and driving continuous improvement. Analytical & Detail Orientation - High attention to detail, strong administrative discipline, and ability to manage complex information accurately. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Feb 25, 2026
Full time
PGMS Global Outsourcing Manager World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As a PGMS Global Outsourcing Manager , you will lead the global approach to external refining and processing, shaping medium- to long-term outsourcing roadmaps that optimize capacity, cost, compliance, and risk. Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future. The role: As a PGMS Global Outsourcing Manager, you will help drive our goals by: Governing outsourcing activities and risk in line with JM Group standards, including financial credit limits, security, EHS, CSR, Supplier Code of Conduct, and Responsible Platinum/Palladium sourcing (LPPM RPPG). Managing and optimizing the outsourcing contract portfolio, ensuring timely renewals, leading commercial negotiations on strategic contracts, and onboarding new vendors to support site feeds and value recovery. Delivering cost and performance excellence, managing OSR activities against budget, and defining, tracking, and reporting KPIs to ensure clear financial benefits and robust make-or-buy decisions. Ensuring compliance and audit readiness by maintaining schedules for EHS, security, and quality audits of external facilities and coordinating audit ownership across global stakeholders. Aligning outsourcing with supply and operational planning, working closely with IBP Supply, PMR, Clean Air, Commercial, and Procurement teams to optimize outsource capacity utilization, waste movements, and cross-sector opportunities. Building strategic external partnerships, gathering market intelligence, developing a strong global outsourcing network, and expanding PGMS capabilities beyond internal operations through trusted external partners. Key skills that will help you succeed in this role: Minimum 2 years of experience in Commercial & Contract Management Management- Proven experience in drafting, negotiating, and proactively managing a portfolio of external vendor contracts to maximize value. Stakeholder & Collaboration Excellence - Strong ability to build trust, influence, and lead across cross-functional teams and senior stakeholders globally, working primarily in an office-based environment. Networking & Influence - Well-developed internal and external networks to enable effective decision-making and delivery of business objectives, with regular in-office collaboration. Governance, Compliance & Risk Management - Experience managing compliance with internal and external standards, including coordinating internal and external audit requirements. Process & Operational Excellence - Capability in process management, developing and rolling out SOPs, and driving continuous improvement. Analytical & Detail Orientation - High attention to detail, strong administrative discipline, and ability to manage complex information accurately. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Administrator Lubron are looking for an Administrator to join their Projects Team on a full-time, permanent basis, based in Colchester, Essex. Office based full time, with potential to work from home on occasion once probation is passed. Fantastic company benefits include: Competitive salary: £28,000 per annum Holiday: 25 days plus bank holidays Additional Benefits: Death in service, permanent health insurance, performance related bonus, An Employee Assistance Programme and uniform About the role: As an Administrator within the Projects Team, you will provide essential support to project managers and the wider team, ensuring smooth day-to-day operations. This is a varied role where you will manage communications, coordinate schedules, maintain accurate records, and assist with project documentation. Your organisational skills will help ensure projects run efficiently and that colleagues have the information and resources they need. Working hours for this role will be Monday Friday, 8am 5pm with no weekend working. Key Responsibilities: Provide administrative support to the Projects Team, ensuring smooth workflow and communication Maintain accurate project records, files, and documentation Coordinate meetings, schedules, and project timelines Assist in preparing reports, manuals, correspondence, for internal and external stakeholders Liaise with colleagues, clients, and suppliers to ensure information is managed effectively Support the Projects and Sales Teams in delivering projects and duties on time and to standard About you: As an Administrator you will be highly organised with excellent attention to detail and the ability to manage multiple tasks in a busy environment. Strong communication skills, both written and verbal are essential, alongside proficiency in Microsoft Office and general IT systems. Previous experience in an administrative role, ideally within construction, projects, or a similar environment, is desirable but not essential. You will be proactive, reliable, and able to work independently as well as part of a team. About Lubron: Lubron is a well-established water treatment company delivering design, manufacturing, installation, and servicing of bespoke water treatment solutions across the UK and further. Known for their professional approach and supportive work environment, they pride themselves on fostering a team-focused culture where all employees are valued and can develop their careers. If you have the relevant skills and experience for the Administrator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Feb 25, 2026
Full time
Administrator Lubron are looking for an Administrator to join their Projects Team on a full-time, permanent basis, based in Colchester, Essex. Office based full time, with potential to work from home on occasion once probation is passed. Fantastic company benefits include: Competitive salary: £28,000 per annum Holiday: 25 days plus bank holidays Additional Benefits: Death in service, permanent health insurance, performance related bonus, An Employee Assistance Programme and uniform About the role: As an Administrator within the Projects Team, you will provide essential support to project managers and the wider team, ensuring smooth day-to-day operations. This is a varied role where you will manage communications, coordinate schedules, maintain accurate records, and assist with project documentation. Your organisational skills will help ensure projects run efficiently and that colleagues have the information and resources they need. Working hours for this role will be Monday Friday, 8am 5pm with no weekend working. Key Responsibilities: Provide administrative support to the Projects Team, ensuring smooth workflow and communication Maintain accurate project records, files, and documentation Coordinate meetings, schedules, and project timelines Assist in preparing reports, manuals, correspondence, for internal and external stakeholders Liaise with colleagues, clients, and suppliers to ensure information is managed effectively Support the Projects and Sales Teams in delivering projects and duties on time and to standard About you: As an Administrator you will be highly organised with excellent attention to detail and the ability to manage multiple tasks in a busy environment. Strong communication skills, both written and verbal are essential, alongside proficiency in Microsoft Office and general IT systems. Previous experience in an administrative role, ideally within construction, projects, or a similar environment, is desirable but not essential. You will be proactive, reliable, and able to work independently as well as part of a team. About Lubron: Lubron is a well-established water treatment company delivering design, manufacturing, installation, and servicing of bespoke water treatment solutions across the UK and further. Known for their professional approach and supportive work environment, they pride themselves on fostering a team-focused culture where all employees are valued and can develop their careers. If you have the relevant skills and experience for the Administrator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
An established and growing specialist insurance business is seeking an experienced Project Delivery Manager to take full end-to-end ownership of project and product delivery across the organisation. This is a ground-up role in an SME environment, ideal for someone who enjoys building structure, implementing delivery frameworks, and operating with a high degree of autonomy. The role will play a central part in delivering new insurance products and strategic initiatives, working closely with Underwriting and IT-based technical product teams, where the majority of the work is focused. The Role As Project Delivery Manager, you will be responsible for owning projects from initial concept through to implementation, ensuring delivery to agreed scope, timelines, and budgets. A core focus of the role is strong stakeholder management and clear, effective communication between Underwriting and IT, ensuring products are well-defined, understood, and successfully launched. Key Responsibilities Full end-to-end ownership of project and product delivery Design, implement, and embed appropriate project delivery frameworks and governance Develop and maintain detailed project plans, roadmaps, milestones, and timelines Manage delivery across multiple concurrent initiatives, balancing priorities and dependencies Act as the central coordination point between Underwriting, IT, and the wider business Ensure strong day-to-day communication between technical and underwriting teams Manage project communications, reporting, and updates for senior leadership Maintain full project logs including risks, issues, actions, assumptions, and dependencies Identify delivery risks early and implement appropriate controls and mitigations Manage internal stakeholders and external delivery partners Support the successful launch of new insurance products and offerings Experience Proven project or product delivery management experience within the insurance sector (or a very closely aligned insurance-led environment) Strong understanding of the underwriting process and how insurance products are designed, priced, and delivered Hands-on experience working with IT-based technical product teams, including systems change and product development Demonstrable experience delivering complex initiatives across underwriting and technology functions Excellent stakeholder management and communication skills A pragmatic, delivery-focused mindset with the confidence to operate autonomously Experience building project delivery frameworks and processes from scratch (rather than relying on established corporate models) Stakeholder & Leadership Engagement Interface confidently with senior stakeholders and leadership Build strong working relationships across Underwriting, IT, Operations, and the wider business Provide clear and actionable updates on progress, milestones, risks, and dependencies Ensure communications are aligned, understood, and support effective decision-making Other Over time, the role will expand into wider operational, data, and business-led projects, offering exposure to initiatives from initial concept through to full delivery and implementation. This role requires ownership, delivery focus, and the ability to build structure in an SME environment. Hybrid working model (minimum two days per week on-site in the Midlands H - with increased presence during onboarding) Salary circa £70,000 - £80,000, depending on experience + benefits (on application) This organisation is unable to offer visa sponsorship now or in the future . All applicants must have full Right to Work in the UK.
Feb 25, 2026
Full time
An established and growing specialist insurance business is seeking an experienced Project Delivery Manager to take full end-to-end ownership of project and product delivery across the organisation. This is a ground-up role in an SME environment, ideal for someone who enjoys building structure, implementing delivery frameworks, and operating with a high degree of autonomy. The role will play a central part in delivering new insurance products and strategic initiatives, working closely with Underwriting and IT-based technical product teams, where the majority of the work is focused. The Role As Project Delivery Manager, you will be responsible for owning projects from initial concept through to implementation, ensuring delivery to agreed scope, timelines, and budgets. A core focus of the role is strong stakeholder management and clear, effective communication between Underwriting and IT, ensuring products are well-defined, understood, and successfully launched. Key Responsibilities Full end-to-end ownership of project and product delivery Design, implement, and embed appropriate project delivery frameworks and governance Develop and maintain detailed project plans, roadmaps, milestones, and timelines Manage delivery across multiple concurrent initiatives, balancing priorities and dependencies Act as the central coordination point between Underwriting, IT, and the wider business Ensure strong day-to-day communication between technical and underwriting teams Manage project communications, reporting, and updates for senior leadership Maintain full project logs including risks, issues, actions, assumptions, and dependencies Identify delivery risks early and implement appropriate controls and mitigations Manage internal stakeholders and external delivery partners Support the successful launch of new insurance products and offerings Experience Proven project or product delivery management experience within the insurance sector (or a very closely aligned insurance-led environment) Strong understanding of the underwriting process and how insurance products are designed, priced, and delivered Hands-on experience working with IT-based technical product teams, including systems change and product development Demonstrable experience delivering complex initiatives across underwriting and technology functions Excellent stakeholder management and communication skills A pragmatic, delivery-focused mindset with the confidence to operate autonomously Experience building project delivery frameworks and processes from scratch (rather than relying on established corporate models) Stakeholder & Leadership Engagement Interface confidently with senior stakeholders and leadership Build strong working relationships across Underwriting, IT, Operations, and the wider business Provide clear and actionable updates on progress, milestones, risks, and dependencies Ensure communications are aligned, understood, and support effective decision-making Other Over time, the role will expand into wider operational, data, and business-led projects, offering exposure to initiatives from initial concept through to full delivery and implementation. This role requires ownership, delivery focus, and the ability to build structure in an SME environment. Hybrid working model (minimum two days per week on-site in the Midlands H - with increased presence during onboarding) Salary circa £70,000 - £80,000, depending on experience + benefits (on application) This organisation is unable to offer visa sponsorship now or in the future . All applicants must have full Right to Work in the UK.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Feb 25, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Operations Manager - Teesside (Electrically Biased) Our client is a forward-thinking, relationship-driven commercial contractor specializing in refurbishments, retrofits and upgrades across the UK. With a strong presence in sectors such as education, healthcare, office and leisure, we deliver projects on time, within budget, and with minimal disruption. The successful candidate should be comfortable with business development. The client is looking for someone who can not only benefit the business but also help them grow the electrical division. Role: • Preparing and submitting tenders. • Managing construction schedules and budgets. • Main point of contact for clients, site and project managers. • Ensuring construction projects meet agreed technical standards. • Management and supervision of all employees within the Building Department. • Ensuring everyone understands their roles and responsibilities. • Assist in the implementation of the highest standards of health and safety and comply with all current legislation. • Discussing, drafting, reviewing and negotiating the terms of business contracts. Requirements: • An extensive knowledge of the construction industry. • An understanding of legal documentation. • Experience within maintenance, new build, refurbishment and fit out work. • Strong leadership skills and good communication skills - for liaising with a wide range of clients, professionals and workers on site. • The ability to use your own initiative. • An awareness of health and safety procedures and legislation, including running a safe construction site. • Numerical and IT skills, including knowledge of relevant building methods and project management software to manage information and finances during a project. • Business Development experience. Salary/Package: • 75k per annum. • Company Car. • Private pension. • Life insurance. • Sickness benefit cover. Location: Teesside If you are interested in the post and meet the requirements, please apply for this position directly. Alternatively, if you have any questions, please contact Sam Robertson.
Feb 25, 2026
Full time
Operations Manager - Teesside (Electrically Biased) Our client is a forward-thinking, relationship-driven commercial contractor specializing in refurbishments, retrofits and upgrades across the UK. With a strong presence in sectors such as education, healthcare, office and leisure, we deliver projects on time, within budget, and with minimal disruption. The successful candidate should be comfortable with business development. The client is looking for someone who can not only benefit the business but also help them grow the electrical division. Role: • Preparing and submitting tenders. • Managing construction schedules and budgets. • Main point of contact for clients, site and project managers. • Ensuring construction projects meet agreed technical standards. • Management and supervision of all employees within the Building Department. • Ensuring everyone understands their roles and responsibilities. • Assist in the implementation of the highest standards of health and safety and comply with all current legislation. • Discussing, drafting, reviewing and negotiating the terms of business contracts. Requirements: • An extensive knowledge of the construction industry. • An understanding of legal documentation. • Experience within maintenance, new build, refurbishment and fit out work. • Strong leadership skills and good communication skills - for liaising with a wide range of clients, professionals and workers on site. • The ability to use your own initiative. • An awareness of health and safety procedures and legislation, including running a safe construction site. • Numerical and IT skills, including knowledge of relevant building methods and project management software to manage information and finances during a project. • Business Development experience. Salary/Package: • 75k per annum. • Company Car. • Private pension. • Life insurance. • Sickness benefit cover. Location: Teesside If you are interested in the post and meet the requirements, please apply for this position directly. Alternatively, if you have any questions, please contact Sam Robertson.
Job Title: Office Manager/ Executive Assistant to the Managing Director Office Manager & EA to MD Are you an Office Manager/EA who has a positive and can-do attitude and wants to be part of an energetic team. We are a long-standing family run business who are an industry leader in providing Fire, Security, Reception and Data system solutions. This then could be the ideal opportunity for you. We are looking for a highly organised and proactive Office Manager / Executive Assistant to provide comprehensive support to the Managing Director while managing the day-to-day operations of a busy office. This is a full-time, on-site role, ideal for someone who enjoys being at the centre of the business and taking ownership of office operations. Role Responsibilities and Duties for Office Manager/ Executive Assistant to the Managing Director To create a stable, well organised environment where teams can perform to their best ability. Oversee office operations, systems, and policy & processes Manage suppliers, including office equipment, cleaning and security. Ensure all administration for compliance testing and accreditations Lead internal & external audits Management and control of QHSE policies and online portals, ensuring compliance with internal policies and procedures Manage IT Systems, facilities, and administrative workflows Manage fleet, including MOTs, servicing, Insurance and compliance of company vehicles Support payroll process Anticipate issues and resolve them before they disrupt work Full EA support to MD including diary management, travel, expenses and coordinating meetings and events both internal and external Qualifications & Experience Required Proven experience in office management and EA support Strong organisational, communication, and problem-solving skills High level of discretion and professionalism Ability to work independently and manage multiple priorities and projects Detail orientated approach Proficient user of MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio) 5 years experience in an Office Manager/ EA role Demonstrated business acumen Exposure to Board level and/or confidential matters Internal and external stakeholder management Experience in a fast-paced growing environment What we offer A varied and influential role working closely with senior leadership Supportive and collaborative working environment Competitive salary and benefits including Company Health Insurance Opportunity to shape office operations and make a real impact Salary : £40,000 per annum Hours of work: Mon-Fri 8am-5pm Holidays: 20 days plus Bank Holidays per annum (increasing annually to a maximum of 25 after 5 years) Benefits: Company Health Insurance, Performance related annual bonus
Feb 25, 2026
Full time
Job Title: Office Manager/ Executive Assistant to the Managing Director Office Manager & EA to MD Are you an Office Manager/EA who has a positive and can-do attitude and wants to be part of an energetic team. We are a long-standing family run business who are an industry leader in providing Fire, Security, Reception and Data system solutions. This then could be the ideal opportunity for you. We are looking for a highly organised and proactive Office Manager / Executive Assistant to provide comprehensive support to the Managing Director while managing the day-to-day operations of a busy office. This is a full-time, on-site role, ideal for someone who enjoys being at the centre of the business and taking ownership of office operations. Role Responsibilities and Duties for Office Manager/ Executive Assistant to the Managing Director To create a stable, well organised environment where teams can perform to their best ability. Oversee office operations, systems, and policy & processes Manage suppliers, including office equipment, cleaning and security. Ensure all administration for compliance testing and accreditations Lead internal & external audits Management and control of QHSE policies and online portals, ensuring compliance with internal policies and procedures Manage IT Systems, facilities, and administrative workflows Manage fleet, including MOTs, servicing, Insurance and compliance of company vehicles Support payroll process Anticipate issues and resolve them before they disrupt work Full EA support to MD including diary management, travel, expenses and coordinating meetings and events both internal and external Qualifications & Experience Required Proven experience in office management and EA support Strong organisational, communication, and problem-solving skills High level of discretion and professionalism Ability to work independently and manage multiple priorities and projects Detail orientated approach Proficient user of MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio) 5 years experience in an Office Manager/ EA role Demonstrated business acumen Exposure to Board level and/or confidential matters Internal and external stakeholder management Experience in a fast-paced growing environment What we offer A varied and influential role working closely with senior leadership Supportive and collaborative working environment Competitive salary and benefits including Company Health Insurance Opportunity to shape office operations and make a real impact Salary : £40,000 per annum Hours of work: Mon-Fri 8am-5pm Holidays: 20 days plus Bank Holidays per annum (increasing annually to a maximum of 25 after 5 years) Benefits: Company Health Insurance, Performance related annual bonus
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock or Oxted. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Competitive starting salary Progression & Training Opportunities - Employer-supported AAT training following a probation period. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Feb 25, 2026
Full time
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock or Oxted. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Competitive starting salary Progression & Training Opportunities - Employer-supported AAT training following a probation period. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Location: This position is located at Unit 200 The Friary Centre North Street, Guildford, GU14YT United Kingdom Role Summary: The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. Responsibilities People : Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication : Inspire, motivate and encourage teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment : Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by upholding the Company's mystery shop standards Operations : Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets Qualifications Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business Benefits Work Life Balance: Life Leave - one day a year to take time off for major life events, in addition to annual leave entitlement Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees We offer structured support within the business alongside continued learning and development Locations The Friary Guildford, North Street, Guildford
Feb 25, 2026
Full time
Location: This position is located at Unit 200 The Friary Centre North Street, Guildford, GU14YT United Kingdom Role Summary: The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. Responsibilities People : Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication : Inspire, motivate and encourage teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment : Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by upholding the Company's mystery shop standards Operations : Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets Qualifications Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business Benefits Work Life Balance: Life Leave - one day a year to take time off for major life events, in addition to annual leave entitlement Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees We offer structured support within the business alongside continued learning and development Locations The Friary Guildford, North Street, Guildford
Facilities and Estates Manager Location: Sheffield/Hybrid working Salary: £44,866 per year, rising to £47,293 per year after successful completion of a 6-month probationary period. Vacancy Type: Fixed term - 18 month fixed-term contract Closing Date: 01/03/2026 The Role They're looking for an experienced Facilities and Estate Manager to make sure their workplace is safe, compliant, sustainable and supports everyone to do their best work. You'll lead for the organisation on everything to do with their working environment - including health and safety, facilities management and sustainability planning. You'll work with their landlord and key suppliers to make sure their office remains a high quality, inclusive space for their people and visitors. You'll use evidence and data to keep improving how they work and plan for their future accommodation needs. This is a great opportunity for someone who enjoys a varied and busy role, is passionate about people and the working environment, and can lead a small team to deliver excellent services. The organisation is the specialist regulator for social work in England. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. They believe in the power of collaboration and share a common goal with those they regulate - to protect the public, enable positive change and ultimately improve people's lives. They are a friendly, forward-looking organisation that values its people and helps them to thrive. What you'll do You'll lead the smooth, safe and sustainable running of their workplace. This includes managing their facilities and supplier relationships, shaping their approach to hybrid working, planning future accommodation needs, driving their sustainability ambitions, and ensuring their people and visitors have a high quality, compliant and inclusive environment to work in. You'll use data, insight and strong collaboration to improve how they use their space and support their organisation. You will: Oversee daily facilities and health and safety operations to keep the workplace safe, compliant and high quality. Manage supplier contracts, relationships and performance, using feedback and evidence to improve services. Work with the Government Property Agency to plan their future accommodation needs, including preparing for the end of the current lease in December 2028. Develop data and reporting on office use and hybrid working to shape decisions on space and ways of working. Lead for the organisation on sustainability planning and reporting, working closely with the DfE, board and executive team. Review, implement and report on health and safety and facilities policies, ensuring legal compliance and best practice. Ensure colleagues and visitors receive clear, accessible safety information and training. Oversee inspections, mandatory testing, health and safety reporting and building access/security arrangements. Lead and develop a small team of two, supporting performance, development and continuous improvement. About you At the organisation, their values guide how they work. They are Fearless , Independent , Ambitious , act with Integrity , and are Collaborative and Transparent . They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Experience in estates, facilities management and/or health and safety. Experience managing and developing people. Knowledge of workplace health and safety legislation and guidance. Ability to work independently, investigate issues and find proactive solutions. Sound judgement, risk awareness and evidence based decision making. Great communication skills and the ability to build strong relationships at all levels. Strong organisational skills and the ability to manage a varied, time critical workload. A commitment to equality, diversity and inclusion. You may also hold a relevant qualification such as: IWFM or NEBOSH General Certificate. You may also be interested in this role if you have worked as a: Facilities Manager, Building Manager, Property Manager or Estates Manager. Benefits In addition to your salary, they also offer: 25 days annual leave, rising with service to 30 days per annum, plus bank holidays. The option to purchase up to an additional 5 days of annual leave per annum. A TIDE award winning inclusive culture, made up of staff networks, social events and forums. A pension scheme, life insurance, an employee recognition scheme and cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Feb 25, 2026
Full time
Facilities and Estates Manager Location: Sheffield/Hybrid working Salary: £44,866 per year, rising to £47,293 per year after successful completion of a 6-month probationary period. Vacancy Type: Fixed term - 18 month fixed-term contract Closing Date: 01/03/2026 The Role They're looking for an experienced Facilities and Estate Manager to make sure their workplace is safe, compliant, sustainable and supports everyone to do their best work. You'll lead for the organisation on everything to do with their working environment - including health and safety, facilities management and sustainability planning. You'll work with their landlord and key suppliers to make sure their office remains a high quality, inclusive space for their people and visitors. You'll use evidence and data to keep improving how they work and plan for their future accommodation needs. This is a great opportunity for someone who enjoys a varied and busy role, is passionate about people and the working environment, and can lead a small team to deliver excellent services. The organisation is the specialist regulator for social work in England. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. They believe in the power of collaboration and share a common goal with those they regulate - to protect the public, enable positive change and ultimately improve people's lives. They are a friendly, forward-looking organisation that values its people and helps them to thrive. What you'll do You'll lead the smooth, safe and sustainable running of their workplace. This includes managing their facilities and supplier relationships, shaping their approach to hybrid working, planning future accommodation needs, driving their sustainability ambitions, and ensuring their people and visitors have a high quality, compliant and inclusive environment to work in. You'll use data, insight and strong collaboration to improve how they use their space and support their organisation. You will: Oversee daily facilities and health and safety operations to keep the workplace safe, compliant and high quality. Manage supplier contracts, relationships and performance, using feedback and evidence to improve services. Work with the Government Property Agency to plan their future accommodation needs, including preparing for the end of the current lease in December 2028. Develop data and reporting on office use and hybrid working to shape decisions on space and ways of working. Lead for the organisation on sustainability planning and reporting, working closely with the DfE, board and executive team. Review, implement and report on health and safety and facilities policies, ensuring legal compliance and best practice. Ensure colleagues and visitors receive clear, accessible safety information and training. Oversee inspections, mandatory testing, health and safety reporting and building access/security arrangements. Lead and develop a small team of two, supporting performance, development and continuous improvement. About you At the organisation, their values guide how they work. They are Fearless , Independent , Ambitious , act with Integrity , and are Collaborative and Transparent . They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Experience in estates, facilities management and/or health and safety. Experience managing and developing people. Knowledge of workplace health and safety legislation and guidance. Ability to work independently, investigate issues and find proactive solutions. Sound judgement, risk awareness and evidence based decision making. Great communication skills and the ability to build strong relationships at all levels. Strong organisational skills and the ability to manage a varied, time critical workload. A commitment to equality, diversity and inclusion. You may also hold a relevant qualification such as: IWFM or NEBOSH General Certificate. You may also be interested in this role if you have worked as a: Facilities Manager, Building Manager, Property Manager or Estates Manager. Benefits In addition to your salary, they also offer: 25 days annual leave, rising with service to 30 days per annum, plus bank holidays. The option to purchase up to an additional 5 days of annual leave per annum. A TIDE award winning inclusive culture, made up of staff networks, social events and forums. A pension scheme, life insurance, an employee recognition scheme and cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
We're Atom bank The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. If you're ready to build the future of banking, we'd love to meet you. What will your 'typical' day look like? Different that's for sure At Atom, Operations isn't just a department; it's our beating heart. It's where the magic happens, where we connect with our customers, and where we prove that banking can be better. As a Customer Support Team Leader, you aren't just managing a queue; you are leading the front-line ambassadors for our Savings, Mortgages, and Business Lending products. Reporting to the Customer Support Manager, you'll be the driving force behind a team dedicated to delivering world-class service in a fast-paced, digital-first environment. You will build, coach, and inspire a team of Customer Support Agents to be the best they can be. You'll ensure our operations are efficient and compliant, but more importantly, you'll be the architect of a high-performing culture where the customer always comes first. What you'll be doing: Leading with Impact: Providing operational leadership to ensure your team is engaged, motivated, and delivering against customer-focused KPIs. Coaching for Greatness: Using quality assurance and side-by-side coaching to help your team grow. You'll set the standards for a high-performing culture. Driving Change: Identifying and implementing process improvements to make the customer journey smoother and our controls tighter. Expert Guidance: Acting as the go-to person for technical support, providing oversight and advice on complex customer queries. Strategic Communication: Keeping the team in the loop and fully engaged with the wider Atom mission. What do we need from you? Contact Centre Pro: You have proven and demonstrable experience within a high-energy contact centre environment. Proven Leader: You've been there and done it; you have a history of success in a leadership role. Multi-Channel Master: You're comfortable leading a team across various platforms-whether it's phone, chat, or email, you know how to keep the quality consistent. Change Ready: You are flexible, adaptable, and have the ability to respond to change at fintech speed. Industry Insight: Previous experience within Banking or Financial Services. Personal Grit: A resilient nature and the self-motivation to drive your own success. Organisation Skills: Excellent time management to balance the demands of a busy front-line team. What you'll get from us: 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Feb 25, 2026
Full time
We're Atom bank The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. If you're ready to build the future of banking, we'd love to meet you. What will your 'typical' day look like? Different that's for sure At Atom, Operations isn't just a department; it's our beating heart. It's where the magic happens, where we connect with our customers, and where we prove that banking can be better. As a Customer Support Team Leader, you aren't just managing a queue; you are leading the front-line ambassadors for our Savings, Mortgages, and Business Lending products. Reporting to the Customer Support Manager, you'll be the driving force behind a team dedicated to delivering world-class service in a fast-paced, digital-first environment. You will build, coach, and inspire a team of Customer Support Agents to be the best they can be. You'll ensure our operations are efficient and compliant, but more importantly, you'll be the architect of a high-performing culture where the customer always comes first. What you'll be doing: Leading with Impact: Providing operational leadership to ensure your team is engaged, motivated, and delivering against customer-focused KPIs. Coaching for Greatness: Using quality assurance and side-by-side coaching to help your team grow. You'll set the standards for a high-performing culture. Driving Change: Identifying and implementing process improvements to make the customer journey smoother and our controls tighter. Expert Guidance: Acting as the go-to person for technical support, providing oversight and advice on complex customer queries. Strategic Communication: Keeping the team in the loop and fully engaged with the wider Atom mission. What do we need from you? Contact Centre Pro: You have proven and demonstrable experience within a high-energy contact centre environment. Proven Leader: You've been there and done it; you have a history of success in a leadership role. Multi-Channel Master: You're comfortable leading a team across various platforms-whether it's phone, chat, or email, you know how to keep the quality consistent. Change Ready: You are flexible, adaptable, and have the ability to respond to change at fintech speed. Industry Insight: Previous experience within Banking or Financial Services. Personal Grit: A resilient nature and the self-motivation to drive your own success. Organisation Skills: Excellent time management to balance the demands of a busy front-line team. What you'll get from us: 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Financial Controller job for a growing SME near Warrington We are seeking a dynamic and commercially focused Financial Controller to join a fast-growing, profitable Professional Services business. This is a pivotal leadership role, reporting directly to the Finance Director, with responsibility for managing the existing finance team and providing meaningful management accounts and analysis. The successful candidate will ensure robust financial management and compliance while supporting ambitious growth plans. This is an exciting opportunity to be part of the company's transformation journey. Key Responsibilities Oversee all financial operations, including reporting, budgeting, forecasting, and planning. Ensure compliance with statutory regulations, tax filings, and audits. Prepare and file VAT returns accurately and on time. Manage and reconcile bank accounts and all payment ledgers. Implement strong internal controls and safeguard company assets. Monitor cash flow and optimise capital structure. Provide strategic financial insights to the leadership team, supporting commercial decisions. Lead financial analysis for new projects and investments. Mentor and develop the finance team to enhance capability and performance. About You Qualified accountant (ACA, ACCA, CIMA or equivalent). Proven experience as a Finance Manager or Financial Controller Strong knowledge of VAT regulations, ledger reconciliation, and financial compliance. Previous experience in Professional Services such as Insurance, Legal, Asset Finance, Lending. Excellent leadership, communication, and organisational skills. Hands-on, collaborative approach with the ability to thrive in a fast-paced environment. Why This Role? Opportunity to work with an experienced Finance Director and influence strategic growth in a profitable, scalable business. Work closely with shareholders and senior leadership. Competitive package and scope for long-term impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 25, 2026
Full time
Financial Controller job for a growing SME near Warrington We are seeking a dynamic and commercially focused Financial Controller to join a fast-growing, profitable Professional Services business. This is a pivotal leadership role, reporting directly to the Finance Director, with responsibility for managing the existing finance team and providing meaningful management accounts and analysis. The successful candidate will ensure robust financial management and compliance while supporting ambitious growth plans. This is an exciting opportunity to be part of the company's transformation journey. Key Responsibilities Oversee all financial operations, including reporting, budgeting, forecasting, and planning. Ensure compliance with statutory regulations, tax filings, and audits. Prepare and file VAT returns accurately and on time. Manage and reconcile bank accounts and all payment ledgers. Implement strong internal controls and safeguard company assets. Monitor cash flow and optimise capital structure. Provide strategic financial insights to the leadership team, supporting commercial decisions. Lead financial analysis for new projects and investments. Mentor and develop the finance team to enhance capability and performance. About You Qualified accountant (ACA, ACCA, CIMA or equivalent). Proven experience as a Finance Manager or Financial Controller Strong knowledge of VAT regulations, ledger reconciliation, and financial compliance. Previous experience in Professional Services such as Insurance, Legal, Asset Finance, Lending. Excellent leadership, communication, and organisational skills. Hands-on, collaborative approach with the ability to thrive in a fast-paced environment. Why This Role? Opportunity to work with an experienced Finance Director and influence strategic growth in a profitable, scalable business. Work closely with shareholders and senior leadership. Competitive package and scope for long-term impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Chartered Institute of Procurement and Supply (CIPS)
Hatfield, Hertfordshire
Job Description Procurement Manager - Logistics 12-month Fixed Term Contract Hybrid - Based from our Hatfield office (2 days onsite) Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We're reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK - from drivers and personal shoppers to engineers and strategists - how our logistics operation is supported, enabled and optimised has never been more important. The Opportunity We're seeking a Procurement Manager to join our Logistics Procurement team on a 12-month fixed term contract, playing a key role in supporting a large-scale, fast-moving logistics operation through effective sourcing, supplier management and commercial insight. This role offers the opportunity to own end-to-end sourcing activity across a broad and varied indirect spend portfolio, partnering closely with stakeholders across Logistics, Operations, Technology, People and Supply Chain. Reporting into the Senior Procurement Manager within Logistics Finance, you'll act as a trusted procurement manager, balancing commercial rigour with operational realities.This is a truly excellent opportunity for a procurement professional who enjoys variety, pace and impact. We're looking for someone with experience working as a Procurement Manager or in a similar role within a fast-paced environment, typically gained within FMCG, Retail, Logistics, Manufacturing or a comparable sector. What you'll be doing Managing supplier relationships across a diverse portfolio, with individual supplier spend of up to £5m per annum Leading commercial negotiations in line with Ocado Procurement Policy and best practice Owning end-to-end sourcing activity, from requirements gathering through to contracting Conducting market analysis to identify commercial, operational and supply-chain risks and opportunities Driving risk awareness across sourcing, contracting and the wider supply chain Leading due diligence and onboarding of new suppliers Tracking supplier spend against budgets and identifying savings and value opportunities Acting as a trusted procurement advisor to stakeholders, aligned to CIPS best practice Supporting category planning and key supplier relationships alongside the Senior Procurement Manager What we're looking for Proven experience in procurement within a fast-paced, complex environment Experience managing indirect goods and services; logistics, retail, FMCG or similar sectors preferred Strong commercial and contract management capability, with the ability to identify risk and opportunity Confident stakeholder management and supplier negotiation skills Comfortable working cross-functionally and influencing without formal authority Experience analysing commercial and financial supplier data to inform decision-making Knowledge of categories such as FM Services, Utilities, SaaS, Fleet, Consumables or Professional Services would be an advantage Key behaviours for success Strong planning and organisational skills Ability to persuade and influence stakeholders at all levels High attention to detail with a proactive, self-starter mindset Resilient, energetic and motivated in a changing environment What you can expect to receive in return At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment alongside an award-winning recognition programme and benefits package designed to support your wellbeing and work-life balance. Flexible Work: 30 days of 'work from anywhere' per year Wellbeing Support: Dedicated wellbeing apps and an Employee Assistance Programme Generous Leave: 25 days annual leave, rising to 27 after 5 years, with the option to buy more Pension: Up to 7% employer contribution matching Private Medical Cover: Comprehensive private medical insurance Family-Friendly Policies: Maternity, adoption, shared parental leave and paternity leave Financial Benefits: Interest-free season ticket loans and Cycle to Work scheme Travel Support: Free shuttle buses to site Share Schemes: Opportunity to participate in company share plans Shopping Perks: 15% discount on plus discounts with popular retailers and restaurants Financial Protection: Income Protection and Life Insurance Ocado Group is an equal opportunities employer and is committed to ensuring all applicants are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Feb 25, 2026
Full time
Job Description Procurement Manager - Logistics 12-month Fixed Term Contract Hybrid - Based from our Hatfield office (2 days onsite) Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We're reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK - from drivers and personal shoppers to engineers and strategists - how our logistics operation is supported, enabled and optimised has never been more important. The Opportunity We're seeking a Procurement Manager to join our Logistics Procurement team on a 12-month fixed term contract, playing a key role in supporting a large-scale, fast-moving logistics operation through effective sourcing, supplier management and commercial insight. This role offers the opportunity to own end-to-end sourcing activity across a broad and varied indirect spend portfolio, partnering closely with stakeholders across Logistics, Operations, Technology, People and Supply Chain. Reporting into the Senior Procurement Manager within Logistics Finance, you'll act as a trusted procurement manager, balancing commercial rigour with operational realities.This is a truly excellent opportunity for a procurement professional who enjoys variety, pace and impact. We're looking for someone with experience working as a Procurement Manager or in a similar role within a fast-paced environment, typically gained within FMCG, Retail, Logistics, Manufacturing or a comparable sector. What you'll be doing Managing supplier relationships across a diverse portfolio, with individual supplier spend of up to £5m per annum Leading commercial negotiations in line with Ocado Procurement Policy and best practice Owning end-to-end sourcing activity, from requirements gathering through to contracting Conducting market analysis to identify commercial, operational and supply-chain risks and opportunities Driving risk awareness across sourcing, contracting and the wider supply chain Leading due diligence and onboarding of new suppliers Tracking supplier spend against budgets and identifying savings and value opportunities Acting as a trusted procurement advisor to stakeholders, aligned to CIPS best practice Supporting category planning and key supplier relationships alongside the Senior Procurement Manager What we're looking for Proven experience in procurement within a fast-paced, complex environment Experience managing indirect goods and services; logistics, retail, FMCG or similar sectors preferred Strong commercial and contract management capability, with the ability to identify risk and opportunity Confident stakeholder management and supplier negotiation skills Comfortable working cross-functionally and influencing without formal authority Experience analysing commercial and financial supplier data to inform decision-making Knowledge of categories such as FM Services, Utilities, SaaS, Fleet, Consumables or Professional Services would be an advantage Key behaviours for success Strong planning and organisational skills Ability to persuade and influence stakeholders at all levels High attention to detail with a proactive, self-starter mindset Resilient, energetic and motivated in a changing environment What you can expect to receive in return At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment alongside an award-winning recognition programme and benefits package designed to support your wellbeing and work-life balance. Flexible Work: 30 days of 'work from anywhere' per year Wellbeing Support: Dedicated wellbeing apps and an Employee Assistance Programme Generous Leave: 25 days annual leave, rising to 27 after 5 years, with the option to buy more Pension: Up to 7% employer contribution matching Private Medical Cover: Comprehensive private medical insurance Family-Friendly Policies: Maternity, adoption, shared parental leave and paternity leave Financial Benefits: Interest-free season ticket loans and Cycle to Work scheme Travel Support: Free shuttle buses to site Share Schemes: Opportunity to participate in company share plans Shopping Perks: 15% discount on plus discounts with popular retailers and restaurants Financial Protection: Income Protection and Life Insurance Ocado Group is an equal opportunities employer and is committed to ensuring all applicants are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Office Manager - Construction Support Location: Kingston Office Based Contract Type: Permanent Salary: £45,000 Our client, a well-established construction company based in Kingston, is seeking an experienced Office Manager to join their team. You'll take on a pivotal role managing day-to-day operations, from payroll and compliance to stock control and supplier relationships. If you're an organised professional with strong office management experience and attention to detail, this permanent opportunity offers variety, responsibility and the chance to support a business built on honesty and transparency. Position Overview As Office Manager, you'll be the backbone of our client's operations, managing multiple critical functions that keep the business running smoothly. You'll handle everything from staff payroll and pension administration to HMRC compliance, whilst also overseeing stock control, supplier relationships and health and safety requirements. Your work directly supports the company's commitment to delivering professional, stress-free experiences for clients, ensuring accurate quotations, timely installations and seamless administrative processes across the business. Responsibilities Log and manage staffing hours, holidays and coordinate payroll for employees and subcontractors Process HMRC and National Insurance payments, manage company pension scheme entries and foreign exchange transactions Maintain petty cash records and manage day-to-day filing systems both paper and digital Prepare sales quotes and invoices, supporting the quotation process with accuracy and attention to detail Arrange and manage company insurances including business, vehicle and marine cover Manage company utilities accounts and coordinate annual servicing of tools, machinery and plant Order and maintain stocks of office and workshop supplies, managing trade accounts effectively Research and initiate contact with new suppliers, sourcing products and coordinating overseas stock orders Coordinate shipping batches from overseas suppliers, diarising, stocking and arranging collection of purchases Oversee general stock control of showroom and pallet racking systems Arrange shipping of client purchases, manage collection and delivery notes Oversee company vehicle management including MOTs, vehicle tax, AA membership and van parking Manage health and safety documentation including questionnaires, CSCS cards and RAMS for installations Greet and meet new clients visiting the showroom, providing a professional first impression Arrange off-site accommodation for installation teams as required Maintain weekly diary management and coordinate daily itineraries for the team Requirements Proven office management experience in a similar operational role Strong attention to detail with ability to manage multiple tasks simultaneously Highly organised with excellent time management and prioritisation skills Strong verbal and written communication skills Proficiency with digital filing systems and office management software Experience managing payroll, pensions and HMRC compliance Ability to manage supplier relationships and coordinate procurement Experience with stock control and inventory management Knowledge of health and safety requirements in a construction or similar environment Must live locally in the Kingston area Benefits 28 holiday days per year including bank holidays Company pension scheme Free parking Permanent contract offering job security and stability Alongside these benefits, you'll join a team that values honesty and transparency, working in a supportive environment where your organisational skills directly contribute to client satisfaction and business success. How to Apply If you're looking to advance your career and have the office management experience and skills to succeed in this role, please send your CV to (url removed) We'll review your application promptly and be in touch with next steps if you're a strong match for this opportunity.
Feb 25, 2026
Full time
Office Manager - Construction Support Location: Kingston Office Based Contract Type: Permanent Salary: £45,000 Our client, a well-established construction company based in Kingston, is seeking an experienced Office Manager to join their team. You'll take on a pivotal role managing day-to-day operations, from payroll and compliance to stock control and supplier relationships. If you're an organised professional with strong office management experience and attention to detail, this permanent opportunity offers variety, responsibility and the chance to support a business built on honesty and transparency. Position Overview As Office Manager, you'll be the backbone of our client's operations, managing multiple critical functions that keep the business running smoothly. You'll handle everything from staff payroll and pension administration to HMRC compliance, whilst also overseeing stock control, supplier relationships and health and safety requirements. Your work directly supports the company's commitment to delivering professional, stress-free experiences for clients, ensuring accurate quotations, timely installations and seamless administrative processes across the business. Responsibilities Log and manage staffing hours, holidays and coordinate payroll for employees and subcontractors Process HMRC and National Insurance payments, manage company pension scheme entries and foreign exchange transactions Maintain petty cash records and manage day-to-day filing systems both paper and digital Prepare sales quotes and invoices, supporting the quotation process with accuracy and attention to detail Arrange and manage company insurances including business, vehicle and marine cover Manage company utilities accounts and coordinate annual servicing of tools, machinery and plant Order and maintain stocks of office and workshop supplies, managing trade accounts effectively Research and initiate contact with new suppliers, sourcing products and coordinating overseas stock orders Coordinate shipping batches from overseas suppliers, diarising, stocking and arranging collection of purchases Oversee general stock control of showroom and pallet racking systems Arrange shipping of client purchases, manage collection and delivery notes Oversee company vehicle management including MOTs, vehicle tax, AA membership and van parking Manage health and safety documentation including questionnaires, CSCS cards and RAMS for installations Greet and meet new clients visiting the showroom, providing a professional first impression Arrange off-site accommodation for installation teams as required Maintain weekly diary management and coordinate daily itineraries for the team Requirements Proven office management experience in a similar operational role Strong attention to detail with ability to manage multiple tasks simultaneously Highly organised with excellent time management and prioritisation skills Strong verbal and written communication skills Proficiency with digital filing systems and office management software Experience managing payroll, pensions and HMRC compliance Ability to manage supplier relationships and coordinate procurement Experience with stock control and inventory management Knowledge of health and safety requirements in a construction or similar environment Must live locally in the Kingston area Benefits 28 holiday days per year including bank holidays Company pension scheme Free parking Permanent contract offering job security and stability Alongside these benefits, you'll join a team that values honesty and transparency, working in a supportive environment where your organisational skills directly contribute to client satisfaction and business success. How to Apply If you're looking to advance your career and have the office management experience and skills to succeed in this role, please send your CV to (url removed) We'll review your application promptly and be in touch with next steps if you're a strong match for this opportunity.
Led by a world class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. We are hiring Scientific Operations Managers to oversee laboratory facilities within either the Materials and Devices for Life Science Institute or the Plant Biology Institute. You will lead the design, set up, and daily operations of high throughput labs, ensuring equipment, infrastructure and processes meet our scientific, safety and quality standards. Responsibilities include procuring and maintaining equipment, managing supplies and inventory, troubleshooting facility issues, and serving as the primary operational contact, including out of hours support when needed. Materials and Devices for Life Science Institute Work focuses on 3D tissue construction, nanopore sensing/sequencing, device engineering, and applied sequencing. Candidates should bring technical expertise in one or more relevant areas such as protein/small molecule analysis, synthetic or living tissue from human cells, or device production in clinical environments. Plant Biology Institute Work focuses on improving global food production and sustainability through advanced plant science. Relevant experience includes molecular biology, plant cell culture, and plant growth. We seek candidates with strong scientific backgrounds, laboratory management experience, and an understanding of high throughput facilities. Core hours are Monday to Friday, 08:30-17:30, based on site, with occasional flexibility required. Key Responsibilities Facility Design and Development Work with design and construction teams to build fit for purpose research facilities aligned with end user needs and MEP requirements. Experience designing and scaling laboratory facilities in a start up environment. Liaise with suppliers to procure equipment, consumables, reagents and accessories. Ensure required licences and regulations (signage, PPE, SOPs, COSHH, etc.) are met. Work with central teams to establish systems such as LIMS, QMS, EMS and BMS. Facility Management Oversee daily laboratory operations, ensuring efficient workflow and quality standards. Manage laboratory staff (hiring, training, mentoring, performance management). Implement and enforce safety procedures in line with GLP, ISO, HTA and other standards. Monitor critical lab conditions (temperature, humidity, air quality). Assess and support structural, mechanical or electrical modifications; optimise space and equipment for diverse research needs. Equipment Management Ensure equipment, consumables and reagents are maintained and available for research use. Oversee maintenance, calibration and troubleshooting of instruments. Maintain lab cleanliness, space optimisation and operational readiness of all equipment. Work with external vendors for equipment servicing and repairs. Operational Support Develop and implement SOPs to ensure consistent and compliant processes. Troubleshoot workflow issues to prevent delays in project timelines. Inventory and Supply Chain Management Manage inventory with technicians, inventory managers and finance/procurement teams. Coordinate procurement to secure necessary materials and resources. Track and document inventory, ensuring timely resupply to avoid delays. Maintain systems for handling, storing and disposing of hazardous materials safely and compliantly. Collaboration with Research and Development Teams Work with scientific leadership to align facilities with research needs and objectives. Act as key facilities contact, providing updates and recommending improvements. Ensure laboratory operations support scientific timelines and goals; contribute to project planning and strategy. Quality Assurance and Compliance Ensure compliance with safety, regulatory and quality standards (e.g., GxP, ISO, HTA). Implement QC processes to ensure accuracy and reproducibility of results. Support internal and external audits and inspections. Maintain documentation of processes, workflows and sample handling per regulations. Essential & Desirable Skills, Qualifications & Experience Educated to a minimum of BSc (up to PhD) in a relevant scientific field. Experienced lab professional with significant laboratory experience, including evidential exposure in a management or supervisory role. Proven experience managing a high throughput laboratory and overseeing both equipment and staff. Strong leadership and team management skills, capable of motivating and developing diverse laboratory teams. Excellent problem solving and troubleshooting skills in high tech or complex laboratory environments. Strong organisational skills and the ability to manage multiple projects and priorities. In depth knowledge of laboratory operations, equipment maintenance, safety standards and regulatory compliance. Familiarity with laboratory safety protocols, quality management systems and regulatory frameworks (e.g., GLP, GxP, ISO). Proficiency with laboratory management software, inventory systems and data tracking tools. Effective communication skills and ability to collaborate across multidisciplinary teams. Detail oriented, analytical and able to make critical decisions under pressure. Ability to work in a fast paced environment with a flexible, solutions focused approach. Demonstrated commitment to maintaining a safe, efficient and compliant laboratory environment. Experience working within start ups, scale ups or rapidly evolving R&D environments. Previous responsibility for scaling laboratory facilities or implementing new systems (e.g., LIMS, QMS, EMS, BMS). Experience working with specialised technologies aligned to Materials & Devices or Plant Biology research. Additional certifications related to laboratory safety, compliance or quality systems. We offer the following salary and benefits Salary: £50,000 - £60,000 + travel allowance + bonus Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme. This position will be fully office based, Monday - Friday. Please ensure you are happy with this before applying.
Feb 25, 2026
Full time
Led by a world class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. We are hiring Scientific Operations Managers to oversee laboratory facilities within either the Materials and Devices for Life Science Institute or the Plant Biology Institute. You will lead the design, set up, and daily operations of high throughput labs, ensuring equipment, infrastructure and processes meet our scientific, safety and quality standards. Responsibilities include procuring and maintaining equipment, managing supplies and inventory, troubleshooting facility issues, and serving as the primary operational contact, including out of hours support when needed. Materials and Devices for Life Science Institute Work focuses on 3D tissue construction, nanopore sensing/sequencing, device engineering, and applied sequencing. Candidates should bring technical expertise in one or more relevant areas such as protein/small molecule analysis, synthetic or living tissue from human cells, or device production in clinical environments. Plant Biology Institute Work focuses on improving global food production and sustainability through advanced plant science. Relevant experience includes molecular biology, plant cell culture, and plant growth. We seek candidates with strong scientific backgrounds, laboratory management experience, and an understanding of high throughput facilities. Core hours are Monday to Friday, 08:30-17:30, based on site, with occasional flexibility required. Key Responsibilities Facility Design and Development Work with design and construction teams to build fit for purpose research facilities aligned with end user needs and MEP requirements. Experience designing and scaling laboratory facilities in a start up environment. Liaise with suppliers to procure equipment, consumables, reagents and accessories. Ensure required licences and regulations (signage, PPE, SOPs, COSHH, etc.) are met. Work with central teams to establish systems such as LIMS, QMS, EMS and BMS. Facility Management Oversee daily laboratory operations, ensuring efficient workflow and quality standards. Manage laboratory staff (hiring, training, mentoring, performance management). Implement and enforce safety procedures in line with GLP, ISO, HTA and other standards. Monitor critical lab conditions (temperature, humidity, air quality). Assess and support structural, mechanical or electrical modifications; optimise space and equipment for diverse research needs. Equipment Management Ensure equipment, consumables and reagents are maintained and available for research use. Oversee maintenance, calibration and troubleshooting of instruments. Maintain lab cleanliness, space optimisation and operational readiness of all equipment. Work with external vendors for equipment servicing and repairs. Operational Support Develop and implement SOPs to ensure consistent and compliant processes. Troubleshoot workflow issues to prevent delays in project timelines. Inventory and Supply Chain Management Manage inventory with technicians, inventory managers and finance/procurement teams. Coordinate procurement to secure necessary materials and resources. Track and document inventory, ensuring timely resupply to avoid delays. Maintain systems for handling, storing and disposing of hazardous materials safely and compliantly. Collaboration with Research and Development Teams Work with scientific leadership to align facilities with research needs and objectives. Act as key facilities contact, providing updates and recommending improvements. Ensure laboratory operations support scientific timelines and goals; contribute to project planning and strategy. Quality Assurance and Compliance Ensure compliance with safety, regulatory and quality standards (e.g., GxP, ISO, HTA). Implement QC processes to ensure accuracy and reproducibility of results. Support internal and external audits and inspections. Maintain documentation of processes, workflows and sample handling per regulations. Essential & Desirable Skills, Qualifications & Experience Educated to a minimum of BSc (up to PhD) in a relevant scientific field. Experienced lab professional with significant laboratory experience, including evidential exposure in a management or supervisory role. Proven experience managing a high throughput laboratory and overseeing both equipment and staff. Strong leadership and team management skills, capable of motivating and developing diverse laboratory teams. Excellent problem solving and troubleshooting skills in high tech or complex laboratory environments. Strong organisational skills and the ability to manage multiple projects and priorities. In depth knowledge of laboratory operations, equipment maintenance, safety standards and regulatory compliance. Familiarity with laboratory safety protocols, quality management systems and regulatory frameworks (e.g., GLP, GxP, ISO). Proficiency with laboratory management software, inventory systems and data tracking tools. Effective communication skills and ability to collaborate across multidisciplinary teams. Detail oriented, analytical and able to make critical decisions under pressure. Ability to work in a fast paced environment with a flexible, solutions focused approach. Demonstrated commitment to maintaining a safe, efficient and compliant laboratory environment. Experience working within start ups, scale ups or rapidly evolving R&D environments. Previous responsibility for scaling laboratory facilities or implementing new systems (e.g., LIMS, QMS, EMS, BMS). Experience working with specialised technologies aligned to Materials & Devices or Plant Biology research. Additional certifications related to laboratory safety, compliance or quality systems. We offer the following salary and benefits Salary: £50,000 - £60,000 + travel allowance + bonus Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme. This position will be fully office based, Monday - Friday. Please ensure you are happy with this before applying.
Description Technical Project Manager Leidos are a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. We deliver mission-focused solutions including cloud services, enterprise IT solutions, data centre modernization, operational technology and cyber security including end-to-end cyber integration and high-grade encryption. Because of significant business growth in an exciting mission critical sector, we have a requirement for a security-cleared Technical PM based in the UK, working at customer sites in the Herefordshire region. This is a new opportunity to work with our expanding team. Your role in Leidos will involve working alongside our customers to solve some of their most complex and unique problems. WHAT WILL YOU BE DOING? We are seeking a dynamic and experienced Technical Project Manager to join our delivery teams, supporting a range of projects, from small electronic prototypes with embedded software to complex on prem and cloud systems projects. This role demands strong technical leadership, excellent communication skills, flexibility and a good understanding of engineering and testing practices. KEY RESPONSIBILITIES 1. Project Delivery & Governance Lead the delivery of technical projects ensuring adherence to agreed scope, budget, schedule, and quality expectations. Apply Leidos PMO/PM standards, documentation, and governance practices, including risk, issue, and dependency management. Coordinate reviews, assurance gates, and engineering approvals in line with technical governance. Maintain robust project documentation including plans, schedules, technical assumptions, deliverables, and acceptance criteria. 2. Technical Oversight & Integration Work closely with engineering leads, technical authorities, and SMEs to ensure designs are aligned, feasible, and compliant with system and customer constraints. Support development, review, and traceability of requirements, designs, test approaches, and verification evidence. Identify technical risks early, coordinating mitigations, change impacts, and escalation where necessary. 3. Stakeholder Engagement (Customer & Internal) Act as the primary onsite interface with the customer, maintaining strong, trusted relationships. Communicate progress, blockers, and decisions clearly across customer and Leidos teams. Facilitate cross functional collaboration between engineering, PMO, commercial, security, and operational teams. 4. Planning, Reporting & Controls Develop and maintain integrated delivery schedules, resource profiles, and milestones in collaboration with the PMO team. Provide inputs to reporting packs (status, KPI updates, risks, decisions) and feed into wider programme governance. 5. People Leadership & Team Coordination Coordinate multidisciplinary engineers and analysts across hardware, software, cyber, and systems domains. Support onboarding, technical process training, and alignment to engineering ways of working. Essential Skills & Experience Proven experience as a Project Manager in Waterfall and Agile environments, preferably in the Defence sector (10-15 years). Excellent technical leadership, communication, and stakeholder management skills. High security discipline: understanding of classification constraints, regulatory frameworks, and secure delivery processes. Ability to operate flexibly in fast changing, ad hoc environments linked to shifting defence priorities. Strong understanding of Project Management principles and methodologies. Hands on project experience with both cloud technologies and RF communications. Desirable Qualifications & Experience Certification in project management (e.g., PMQ/PPQ, ChPP, MSP). Experience in regulated environments (e.g. defence, law enforcement). Exposure to DevOps and CI/CD practices. Additional Considerations: Due to the nature of this position, we require you to be eligible to achieve DV clearance (which comes with a 3 month notice period). As a result, you should be a British Citizen and have resided in the UK for the last 10 years. Due to the nature of the work, the majority will be conducted on customer sites, with only a small amount of remote working possible. Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Reward Scheme Includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Access to Flexi time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos . click apply for full job details
Feb 25, 2026
Full time
Description Technical Project Manager Leidos are a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. We deliver mission-focused solutions including cloud services, enterprise IT solutions, data centre modernization, operational technology and cyber security including end-to-end cyber integration and high-grade encryption. Because of significant business growth in an exciting mission critical sector, we have a requirement for a security-cleared Technical PM based in the UK, working at customer sites in the Herefordshire region. This is a new opportunity to work with our expanding team. Your role in Leidos will involve working alongside our customers to solve some of their most complex and unique problems. WHAT WILL YOU BE DOING? We are seeking a dynamic and experienced Technical Project Manager to join our delivery teams, supporting a range of projects, from small electronic prototypes with embedded software to complex on prem and cloud systems projects. This role demands strong technical leadership, excellent communication skills, flexibility and a good understanding of engineering and testing practices. KEY RESPONSIBILITIES 1. Project Delivery & Governance Lead the delivery of technical projects ensuring adherence to agreed scope, budget, schedule, and quality expectations. Apply Leidos PMO/PM standards, documentation, and governance practices, including risk, issue, and dependency management. Coordinate reviews, assurance gates, and engineering approvals in line with technical governance. Maintain robust project documentation including plans, schedules, technical assumptions, deliverables, and acceptance criteria. 2. Technical Oversight & Integration Work closely with engineering leads, technical authorities, and SMEs to ensure designs are aligned, feasible, and compliant with system and customer constraints. Support development, review, and traceability of requirements, designs, test approaches, and verification evidence. Identify technical risks early, coordinating mitigations, change impacts, and escalation where necessary. 3. Stakeholder Engagement (Customer & Internal) Act as the primary onsite interface with the customer, maintaining strong, trusted relationships. Communicate progress, blockers, and decisions clearly across customer and Leidos teams. Facilitate cross functional collaboration between engineering, PMO, commercial, security, and operational teams. 4. Planning, Reporting & Controls Develop and maintain integrated delivery schedules, resource profiles, and milestones in collaboration with the PMO team. Provide inputs to reporting packs (status, KPI updates, risks, decisions) and feed into wider programme governance. 5. People Leadership & Team Coordination Coordinate multidisciplinary engineers and analysts across hardware, software, cyber, and systems domains. Support onboarding, technical process training, and alignment to engineering ways of working. Essential Skills & Experience Proven experience as a Project Manager in Waterfall and Agile environments, preferably in the Defence sector (10-15 years). Excellent technical leadership, communication, and stakeholder management skills. High security discipline: understanding of classification constraints, regulatory frameworks, and secure delivery processes. Ability to operate flexibly in fast changing, ad hoc environments linked to shifting defence priorities. Strong understanding of Project Management principles and methodologies. Hands on project experience with both cloud technologies and RF communications. Desirable Qualifications & Experience Certification in project management (e.g., PMQ/PPQ, ChPP, MSP). Experience in regulated environments (e.g. defence, law enforcement). Exposure to DevOps and CI/CD practices. Additional Considerations: Due to the nature of this position, we require you to be eligible to achieve DV clearance (which comes with a 3 month notice period). As a result, you should be a British Citizen and have resided in the UK for the last 10 years. Due to the nature of the work, the majority will be conducted on customer sites, with only a small amount of remote working possible. Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Reward Scheme Includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Access to Flexi time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos . click apply for full job details
