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insurance services manager
Titan Wealth Holdings Limited
Training and Competence Manager
Titan Wealth Holdings Limited
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. Purpose of the role We are looking to hire a T&C manager to develop Trainee Financial Planners in the region to reach competent adviser status (CAS), competency assessment of Financial Planners that join Titan Wealth Planning via acquisitions and the monitoring of ongoing competency of CAS Planners under your supervision. Ensuring compliance with relevant legislation and procedures. Assisting the operation of effective systems and controls to mitigate business risks and to ensure compliance with the regulatory system. Helping to maintain a collegiate relationship with both advisers and support staff to foster a positive approach to competence across the company. Responsibilities To act as first line Supervisor to Financial Planners of varying experience, based in varying locations. Ensure that Financial Planners within your span of control are supervised in accordance with the Group T&C Scheme. Deliver new entrant training and other training interventions as required. Work closely with the Training & Development Team to fulfil the objectives of each Trainee through to CAS and beyond. Undertake Role Plays, Live Observations and Competency Assessments as required, and provide feedback to Planners. Assessment of KPIs to identify development areas, agree CPD and deliver appropriate coaching and training to support and help develop Planners. Assist Group Compliance with ensuring that training material is kept up to date and with the development of new material as required. Ensure own ongoing competency. Promote and display the client-centric culture of the business. Proactively share best practice. Experience, skills and key requirements. Critical Skills and Experience required Current experience working in a Training & Competence role within the Financial Services sector supervising Financial Planners in all areas (Pensions, Investments and Protection) with a deep understanding of Financial Planning and a client centric approach. Experience of providing effective Coaching. Working knowledge of relevant FCA rules. A solid understanding of complaints procedures. A good understanding of other relevant legislation, including that related to financial crime and GDPR. An strong understanding of updating policies and procedures. An in depth understanding of Training & Competency. Working knowledge of and be competent with Microsoft Applications Essential Qualifications Essential: Qualified to at least QCF Level 4 or equivalent qualification AF7, CF8 and ER1 preferred but not essential. (H15, JO7 or AF6 are desirable). Key Interfaces (Internal and External) Financial Planners Group Compliance Regional Manager Internal teams Other information Travel required for team meetings/face to face adviser meetings Key behaviours Commercial Awareness Innovation Collaboration Team contribution Professionalism Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits: - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - Lunch and snacks provided in the Bristol office. - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 02, 2026
Full time
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. Purpose of the role We are looking to hire a T&C manager to develop Trainee Financial Planners in the region to reach competent adviser status (CAS), competency assessment of Financial Planners that join Titan Wealth Planning via acquisitions and the monitoring of ongoing competency of CAS Planners under your supervision. Ensuring compliance with relevant legislation and procedures. Assisting the operation of effective systems and controls to mitigate business risks and to ensure compliance with the regulatory system. Helping to maintain a collegiate relationship with both advisers and support staff to foster a positive approach to competence across the company. Responsibilities To act as first line Supervisor to Financial Planners of varying experience, based in varying locations. Ensure that Financial Planners within your span of control are supervised in accordance with the Group T&C Scheme. Deliver new entrant training and other training interventions as required. Work closely with the Training & Development Team to fulfil the objectives of each Trainee through to CAS and beyond. Undertake Role Plays, Live Observations and Competency Assessments as required, and provide feedback to Planners. Assessment of KPIs to identify development areas, agree CPD and deliver appropriate coaching and training to support and help develop Planners. Assist Group Compliance with ensuring that training material is kept up to date and with the development of new material as required. Ensure own ongoing competency. Promote and display the client-centric culture of the business. Proactively share best practice. Experience, skills and key requirements. Critical Skills and Experience required Current experience working in a Training & Competence role within the Financial Services sector supervising Financial Planners in all areas (Pensions, Investments and Protection) with a deep understanding of Financial Planning and a client centric approach. Experience of providing effective Coaching. Working knowledge of relevant FCA rules. A solid understanding of complaints procedures. A good understanding of other relevant legislation, including that related to financial crime and GDPR. An strong understanding of updating policies and procedures. An in depth understanding of Training & Competency. Working knowledge of and be competent with Microsoft Applications Essential Qualifications Essential: Qualified to at least QCF Level 4 or equivalent qualification AF7, CF8 and ER1 preferred but not essential. (H15, JO7 or AF6 are desirable). Key Interfaces (Internal and External) Financial Planners Group Compliance Regional Manager Internal teams Other information Travel required for team meetings/face to face adviser meetings Key behaviours Commercial Awareness Innovation Collaboration Team contribution Professionalism Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits: - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - Lunch and snacks provided in the Bristol office. - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
GXO Logistics
Maintenance Engineer
GXO Logistics Livingston, West Lothian
Are you looking to get into a career in Engineering? Perhaps you are an apprentice looking for that next step in your engineering career? Here at GXO, we are currently recruiting for a Maintenance Engineer to join our team in Livingston, supporting our customer Waitrose. As a Maintenance Engineer, you will be responsible for ensuring that the depot and associated facilities are maintained in a safe operating manner, that the buildings are maintained to the highest possible standards, in accordance with legislation and best practices. This is a full time, permanent position, predominately working Monday to Friday, 08:00 till 16:00. Pay, benefits and more: We're looking to offer a competitive salary and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Assist the Engineering manager to ensure all contractual obligations are carried out fully, successfully and with the minimum disruption. Monitoring/maintenance of large industrial ammonia refrigeration plants, ensuring that it is available and maintained to optimum performance levels at all times Planned and reactive plumbing and drainage maintenance Electrical testing and fault finding What you need to succeed at GXO: Engineering qualification such City & Guilds, NVQ level 3 is essential Strong mechanical/electrical skills, ideally electrically biased 18th Edition wiring is essential We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Apr 02, 2026
Full time
Are you looking to get into a career in Engineering? Perhaps you are an apprentice looking for that next step in your engineering career? Here at GXO, we are currently recruiting for a Maintenance Engineer to join our team in Livingston, supporting our customer Waitrose. As a Maintenance Engineer, you will be responsible for ensuring that the depot and associated facilities are maintained in a safe operating manner, that the buildings are maintained to the highest possible standards, in accordance with legislation and best practices. This is a full time, permanent position, predominately working Monday to Friday, 08:00 till 16:00. Pay, benefits and more: We're looking to offer a competitive salary and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Assist the Engineering manager to ensure all contractual obligations are carried out fully, successfully and with the minimum disruption. Monitoring/maintenance of large industrial ammonia refrigeration plants, ensuring that it is available and maintained to optimum performance levels at all times Planned and reactive plumbing and drainage maintenance Electrical testing and fault finding What you need to succeed at GXO: Engineering qualification such City & Guilds, NVQ level 3 is essential Strong mechanical/electrical skills, ideally electrically biased 18th Edition wiring is essential We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
BD Group
Corporate Risk & Corporate Assurance Manager
BD Group Dagenham, Essex
We are looking for a highly capable Corporate Risk & Corporate Assurance Manager to drive our organisation's risk culture and ensure the effective delivery of our enterprise risk management framework. This is a pivotal role that supports strategic and operational decision-making, providing clear insight, challenge and assurance across BD Group. Working with significant autonomy, you will embed practical, proportionate risk management across the organisation, maintain corporate and functional risk registers, and deliver targeted assurance that enhances control effectiveness and organisational resilience. You will work closely with senior leaders, governance forums and project teams, helping to shape a forward-looking approach to risk and assurance. Key Responsibilities Core Accountabilities Manage and operate the enterprise risk management framework across BD Group. Provide clear, insightful risk reporting to senior leaders. Build organisational risk capability through guidance, challenge and training. Support integrated assurance activity alongside audit, counter fraud and compliance functions. Risk Management & Governance Support the development and delivery of risk, governance and assurance strategies. Provide insight on control effectiveness, governance issues and emerging risks. Monitor regulatory changes, market trends and external factors affecting the organisation. Ensure risks are identified, assessed and managed in line with organisational priorities. Embed consistent risk processes and build capability across all levels. Maintain corporate, functional and project-level risk registers. Coordinate risk governance forums and provide clear analysis and recommendations. Deliver risk assurance activity, testing controls and identifying improvement actions. Support development of risk appetite, scenario planning, stress testing and business continuity. Work with Procurement and Contract Managers to oversee third-party and supply-chain risk. Assurance & Compliance Support internal audit, counter-fraud and assurance activities to ensure they add value. Maintain constructive relationships with regulators, external auditors and assurance partners. Promote transparent reporting, strong compliance standards and effective governance insights About You Qualifications Professional membership of a relevant body (e.g., IRM, Chartered IIA, CIPFA or equivalent). Degree or equivalent experience in risk, audit, governance, finance, compliance, law or related fields. Evidence of ongoing professional development Knowledge & Experience Significant experience delivering risk management and assurance in complex environments. Skilled in handling sensitive information and advising senior leaders on high-risk issues. Proven ability to assess control effectiveness and drive improvement. Experience producing high-quality risk reports and governance documentation. Working knowledge of risk systems, audit tools, data analytics and reporting frameworks. Strong understanding of regulatory compliance, GDPR and quality-assurance processes. Skills & Abilities Excellent written and verbal communication, with the ability to produce clear, concise risk reports. Strong analytical judgement and the ability to translate risk into practical actions. Highly organised, with strong attention to detail and the ability to manage competing priorities. Confident engaging with and constructively challenging senior leaders and stakeholders. Behaviours Strategic, outcomes-focused and proactive. Takes ownership of complex governance and risk issues with a solutions-focused mindset. Open to innovation and new methodologies that enhance assurance and organisational resilience Benefits In addition to an attractive salary, our benefits package includes: Heart Hub rewards, perks & benefits platform! Private Medical Insurance Group Life Assurance Pension Scheme Paid Holidays from 26 days plus bank holidays Family Friendly Policies making work-life balance achievable Health & wellbeing support including an Employee Assistance Programme (EAP) Career development and training Great offices & local amenities including our Lab Café Free parking at our head office The Cube A great team About Us BD Group is a facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality facilities management services based on our unique understanding of local needs. This is a fantastic opportunity to shape the risk and assurance landscape of a growing, ambitious organisation. You'll work closely with senior leaders, influence key decisions and help build a mature, forward-looking risk culture that supports BD Group's long-term success. All employees are expected to lead with integrity and uphold the highest standards of conduct. This includes accountability in legal, operational, financial and procurement decisions; safeguarding and GDPR compliance; health and safety; the Nolan Principles; and promoting equality, diversity and inclusion. To Apply If you're a confident, analytical and collaborative risk professional ready for your next challenge, we'd love to hear from you. It's an exciting time to be joining BD Group, if you are keen to be considered for this opportunity, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form by the closing date: 24th April 2026 . REF-
Apr 02, 2026
Full time
We are looking for a highly capable Corporate Risk & Corporate Assurance Manager to drive our organisation's risk culture and ensure the effective delivery of our enterprise risk management framework. This is a pivotal role that supports strategic and operational decision-making, providing clear insight, challenge and assurance across BD Group. Working with significant autonomy, you will embed practical, proportionate risk management across the organisation, maintain corporate and functional risk registers, and deliver targeted assurance that enhances control effectiveness and organisational resilience. You will work closely with senior leaders, governance forums and project teams, helping to shape a forward-looking approach to risk and assurance. Key Responsibilities Core Accountabilities Manage and operate the enterprise risk management framework across BD Group. Provide clear, insightful risk reporting to senior leaders. Build organisational risk capability through guidance, challenge and training. Support integrated assurance activity alongside audit, counter fraud and compliance functions. Risk Management & Governance Support the development and delivery of risk, governance and assurance strategies. Provide insight on control effectiveness, governance issues and emerging risks. Monitor regulatory changes, market trends and external factors affecting the organisation. Ensure risks are identified, assessed and managed in line with organisational priorities. Embed consistent risk processes and build capability across all levels. Maintain corporate, functional and project-level risk registers. Coordinate risk governance forums and provide clear analysis and recommendations. Deliver risk assurance activity, testing controls and identifying improvement actions. Support development of risk appetite, scenario planning, stress testing and business continuity. Work with Procurement and Contract Managers to oversee third-party and supply-chain risk. Assurance & Compliance Support internal audit, counter-fraud and assurance activities to ensure they add value. Maintain constructive relationships with regulators, external auditors and assurance partners. Promote transparent reporting, strong compliance standards and effective governance insights About You Qualifications Professional membership of a relevant body (e.g., IRM, Chartered IIA, CIPFA or equivalent). Degree or equivalent experience in risk, audit, governance, finance, compliance, law or related fields. Evidence of ongoing professional development Knowledge & Experience Significant experience delivering risk management and assurance in complex environments. Skilled in handling sensitive information and advising senior leaders on high-risk issues. Proven ability to assess control effectiveness and drive improvement. Experience producing high-quality risk reports and governance documentation. Working knowledge of risk systems, audit tools, data analytics and reporting frameworks. Strong understanding of regulatory compliance, GDPR and quality-assurance processes. Skills & Abilities Excellent written and verbal communication, with the ability to produce clear, concise risk reports. Strong analytical judgement and the ability to translate risk into practical actions. Highly organised, with strong attention to detail and the ability to manage competing priorities. Confident engaging with and constructively challenging senior leaders and stakeholders. Behaviours Strategic, outcomes-focused and proactive. Takes ownership of complex governance and risk issues with a solutions-focused mindset. Open to innovation and new methodologies that enhance assurance and organisational resilience Benefits In addition to an attractive salary, our benefits package includes: Heart Hub rewards, perks & benefits platform! Private Medical Insurance Group Life Assurance Pension Scheme Paid Holidays from 26 days plus bank holidays Family Friendly Policies making work-life balance achievable Health & wellbeing support including an Employee Assistance Programme (EAP) Career development and training Great offices & local amenities including our Lab Café Free parking at our head office The Cube A great team About Us BD Group is a facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality facilities management services based on our unique understanding of local needs. This is a fantastic opportunity to shape the risk and assurance landscape of a growing, ambitious organisation. You'll work closely with senior leaders, influence key decisions and help build a mature, forward-looking risk culture that supports BD Group's long-term success. All employees are expected to lead with integrity and uphold the highest standards of conduct. This includes accountability in legal, operational, financial and procurement decisions; safeguarding and GDPR compliance; health and safety; the Nolan Principles; and promoting equality, diversity and inclusion. To Apply If you're a confident, analytical and collaborative risk professional ready for your next challenge, we'd love to hear from you. It's an exciting time to be joining BD Group, if you are keen to be considered for this opportunity, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form by the closing date: 24th April 2026 . REF-
Jonathan Lee Recruitment
Client Manager
Jonathan Lee Recruitment Nantwich, Cheshire
Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 02, 2026
Full time
Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Michael Page Finance
Associate Director - Private Client Tax
Michael Page Finance Salisbury, Wiltshire
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
Apr 02, 2026
Full time
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
Chase and Holland Recruitment Ltd
Senior Commercial Finance Manager
Chase and Holland Recruitment Ltd Grimsby, Lincolnshire
Senior Commercial Finance Manager - Grimsby - up to £75,000 + Car allowance Chase & Holland are delighted to be working with this market leading, fast growing international group of companies who are offering a fantastic opportunity for a passionate, results driven Senior Commercial Finance Manager. You will report into the Business Performance Director and play a pivotal role in a company who is values driven, has sustainability at its core and passionate for its vision of long term strategic growth. You will work closely with senior stakeholders across the business to drive profitability, enhance decision-making capabilities and support the strategic growth. You will have an ambition for the long term development and success of yourself and the company. In return: Exceptional career opportunities £5,000 car allowance 8% Pension 10% bonus Life & Health Insurance 25 days holiday plus Bank Holidays Responsibilities will include: Provide actionable analysis and insights to guide the Commercial team on tenders, promotions, and business planning Partner with cross-functional teams to deliver exceptional performance and decision-making support Manage the impact of inflation by driving proactive solutions through the sales team Identify and execute opportunities to improve margins through strategic pricing and product development Evaluate new product ranges and promotional plans, delivering pre- and post-analysis Analyse raw material alternatives, advising on cost impacts and recommendations Oversee customer margins, providing critical analysis and challenge Support product costing with "what-if" analysis and advise on optimal business actions Collaborate with NPD to assess cost implications of new products or product changes Conduct scenario analyses and provide strategic recommendations Contribute to continuous improvement projects by evaluating costing impacts and feasibility Act as "bridge" between commercial and other functions to ensure best business outcome and alignment of plans and actions The ideal candidate will be: Fully Qualified Accountant (CIMA/ACCA) Strong commercial finance experience Driven individual who is to make impact and grow with the business Ability to engage your wider audience and be the personal trainer for the business High level of IT literacy - with excellent excel skills Strong analytical and communication skills Ability to work on own initiative and within the team structure Able to challenge in a constructive manner If you are interested in finding out about this exciting 'Senior Commercial Finance Manager' opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR and professional services recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Apr 02, 2026
Full time
Senior Commercial Finance Manager - Grimsby - up to £75,000 + Car allowance Chase & Holland are delighted to be working with this market leading, fast growing international group of companies who are offering a fantastic opportunity for a passionate, results driven Senior Commercial Finance Manager. You will report into the Business Performance Director and play a pivotal role in a company who is values driven, has sustainability at its core and passionate for its vision of long term strategic growth. You will work closely with senior stakeholders across the business to drive profitability, enhance decision-making capabilities and support the strategic growth. You will have an ambition for the long term development and success of yourself and the company. In return: Exceptional career opportunities £5,000 car allowance 8% Pension 10% bonus Life & Health Insurance 25 days holiday plus Bank Holidays Responsibilities will include: Provide actionable analysis and insights to guide the Commercial team on tenders, promotions, and business planning Partner with cross-functional teams to deliver exceptional performance and decision-making support Manage the impact of inflation by driving proactive solutions through the sales team Identify and execute opportunities to improve margins through strategic pricing and product development Evaluate new product ranges and promotional plans, delivering pre- and post-analysis Analyse raw material alternatives, advising on cost impacts and recommendations Oversee customer margins, providing critical analysis and challenge Support product costing with "what-if" analysis and advise on optimal business actions Collaborate with NPD to assess cost implications of new products or product changes Conduct scenario analyses and provide strategic recommendations Contribute to continuous improvement projects by evaluating costing impacts and feasibility Act as "bridge" between commercial and other functions to ensure best business outcome and alignment of plans and actions The ideal candidate will be: Fully Qualified Accountant (CIMA/ACCA) Strong commercial finance experience Driven individual who is to make impact and grow with the business Ability to engage your wider audience and be the personal trainer for the business High level of IT literacy - with excellent excel skills Strong analytical and communication skills Ability to work on own initiative and within the team structure Able to challenge in a constructive manner If you are interested in finding out about this exciting 'Senior Commercial Finance Manager' opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR and professional services recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Red Source Ltd
Accounts and Audit Client Services Manager
Red Source Ltd Luton, Bedfordshire
About the client Our client a busy, thriving progressive and diverse Chartered Accountant are looking for an Accounts and Audit Client Service Manager to join the team due to growth. This is a key role within the firm, offering exposure to a broad client base in Luton and throughout Bedfordshire Salary: £50,000 - £61,000 DOE Location: Luton, LU2 8DL Benefits include: Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Full study support for professional qualifications where relevant Professional subscriptions fees paid Clear career progression, development opportunities and ongoing training Free Parking About the Role The successful Accounts and Audit Client Service Manager will be experienced working in practice in the UK and be able to demonstrate competence in all areas of accounting. They will have good experience with accounts planning fieldwork and completion. The ability to work to deadlines and budgets is essential whilst ensuring they have excellent written and interpersonal communication skills. Responsibilities include: Client Management Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact. Management of WIP and billing Client onboarding, engagement, and disengagement Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS. Ensure accounts are completed efficiently and files are complete and delivered to the Directors Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Tax Corporation Tax, Personal Tax, P11D and deal with other tax issues as they arise Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Team Leadership Lead, supervise, and mentor staff Taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal on the job training About You As an Accounts and Audit Client Services Manager, you will require the following: ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Competent using cloud-based software. Significant experience within a UK accountancy practice Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills If you are an Accounts and Audit Client Services Manager looking to work for a company that offer career progression and development opportunities, this could be the perfect role for you. Don't miss out on this exciting opportunity.
Apr 02, 2026
Full time
About the client Our client a busy, thriving progressive and diverse Chartered Accountant are looking for an Accounts and Audit Client Service Manager to join the team due to growth. This is a key role within the firm, offering exposure to a broad client base in Luton and throughout Bedfordshire Salary: £50,000 - £61,000 DOE Location: Luton, LU2 8DL Benefits include: Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Full study support for professional qualifications where relevant Professional subscriptions fees paid Clear career progression, development opportunities and ongoing training Free Parking About the Role The successful Accounts and Audit Client Service Manager will be experienced working in practice in the UK and be able to demonstrate competence in all areas of accounting. They will have good experience with accounts planning fieldwork and completion. The ability to work to deadlines and budgets is essential whilst ensuring they have excellent written and interpersonal communication skills. Responsibilities include: Client Management Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact. Management of WIP and billing Client onboarding, engagement, and disengagement Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS. Ensure accounts are completed efficiently and files are complete and delivered to the Directors Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Tax Corporation Tax, Personal Tax, P11D and deal with other tax issues as they arise Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Team Leadership Lead, supervise, and mentor staff Taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal on the job training About You As an Accounts and Audit Client Services Manager, you will require the following: ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Competent using cloud-based software. Significant experience within a UK accountancy practice Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills If you are an Accounts and Audit Client Services Manager looking to work for a company that offer career progression and development opportunities, this could be the perfect role for you. Don't miss out on this exciting opportunity.
Michael Page
Building Surveyor - Responsive Repairs
Michael Page
We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
Apr 02, 2026
Full time
We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
Hays
Asset Manager (Public Body)
Hays
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Apr 02, 2026
Seasonal
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Reed
Residential Caretaker
Reed Twickenham, London
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Apr 02, 2026
Full time
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Michael Page
Building Surveyor - Repairs and Maintenance
Michael Page
This role provides high-level technical surveying and defect diagnosis to support a major housing association's maintenance division in delivering quality repairs across West London and surrounding regions. You will blend expert specification writing and project management with commercial oversight, ensuring budgets and contractors are managed effectively to enhance resident safety and satisfaction. Client Details One of the UK's most successful social enterprises and leading housing associations, managing a diverse portfolio of homes across London and the South East. Driven by a social mission, the organisation is dedicated to providing high-quality, affordable homes and creating communities where people can thrive. As the Direct Maintenance (DM) division continues to evolve, they are seeking a technically proficient Building Surveyor to provide specialist support in repairs, maintenance, and defect management. This role is central to a commitment to resident safety and satisfaction, ensuring assets are maintained to the highest standards through rigorous technical oversight and collaborative project management. The organisation champions a culture of accountability and excellence, offering a supportive environment where surveyors can see the tangible impact of their work on residents' lives. Description Technical Inspections & Defect Management: Conduct detailed property surveys and specialist inspections to identify building defects, latent issues, and dilapidations, specifically managing damp and mould cases. Project Specification: Prepare robust technical specifications and itemised work orders using NHF Schedules of Rates (SORs) for tenders, insurance claims, and remedial works. Contract Management: Oversee works to completion, ensuring contractors adhere to quality standards, project timelines, and value-for-money principles. Financial Oversight: Manage delegated project budgets ranging from 5k to 100k, providing accurate cost projections and supporting the variation approval process. Collaborative Liaison: Partner with internal teams-including Housing Services, Development Aftercare, and Legal-to ensure a seamless repairs service across the West region. External Stakeholder Management: Act as a key point of contact for insurers, loss adjusters, and external consultants on complex claims, fire, flood, or theft-related works. Compliance & Risk: Ensure all works comply with statutory and regulatory provisions, maintaining a sharp focus on Health & Safety, lone working protocols, and fraud prevention. Disrepair Resolution: Support the management of legal disrepair claims, utilizing the Disrepair Protocol and addressing Councillor or MP enquiries through to resolution. Data & Reporting: Maintain accurate records within property databases to track contractor performance, complaints, and service outturns. Mentorship & Support: Provide expert technical advice to Maintenance Managers and Supervisors, fostering a culture of continuous improvement and commercial awareness. Profile Experience: Extensive repairs surveying experience, ideally within a Housing Association or Local Authority environment, with a strong background in varied housing stock. Technical Knowledge: Excellent understanding of modern and traditional building construction methods and a proven ability to diagnose complex defects. Qualifications: HNC/HND in a related discipline or a degree in Building Surveying. Professional membership (MRICS or MCIOB) or CEng status is highly desirable. Regulatory Awareness: Strong understanding of contract law, housing law, and general Health & Safety practices. Commercial Acumen: Experience in monitoring financial budgets and delivering high-quality, efficient housing services through the use of NHF SORs. Interpersonal Skills: Exceptional communication and negotiation talents, capable of influencing stakeholders and managing resident expectations with empathy. Mindset: A problem-solver who takes ownership of tasks, manages conflict effectively, and thrives in an agile, site-based environment. IT Literacy: Proficient in the Microsoft Office suite (specifically advanced Excel) and comfortable using complex property management databases. Job Offer Competitive Compensation: Salary up to 52,000 per annum plus an Essential Car User allowance of 1,300. Generous Benefits: An industry-leading pension plan (up to 12% total contribution), 28 days holiday, and a comprehensive health cash plan. Agile Working: A modern, flexible model with 20%-40% of time spent at the reporting hub or site, providing autonomy over your schedule. Professional Development: Significant commitment to CPD and a clear pathway for career progression within a large-scale, expanding organisation. Purpose-Driven Work: High-level responsibility where your technical expertise directly improves the health and security of diverse communities. Supportive Culture: Access to a collaborative ecosystem of in-house specialists, volunteering days, and a robust Employee Assistance Programme.
Apr 02, 2026
Full time
This role provides high-level technical surveying and defect diagnosis to support a major housing association's maintenance division in delivering quality repairs across West London and surrounding regions. You will blend expert specification writing and project management with commercial oversight, ensuring budgets and contractors are managed effectively to enhance resident safety and satisfaction. Client Details One of the UK's most successful social enterprises and leading housing associations, managing a diverse portfolio of homes across London and the South East. Driven by a social mission, the organisation is dedicated to providing high-quality, affordable homes and creating communities where people can thrive. As the Direct Maintenance (DM) division continues to evolve, they are seeking a technically proficient Building Surveyor to provide specialist support in repairs, maintenance, and defect management. This role is central to a commitment to resident safety and satisfaction, ensuring assets are maintained to the highest standards through rigorous technical oversight and collaborative project management. The organisation champions a culture of accountability and excellence, offering a supportive environment where surveyors can see the tangible impact of their work on residents' lives. Description Technical Inspections & Defect Management: Conduct detailed property surveys and specialist inspections to identify building defects, latent issues, and dilapidations, specifically managing damp and mould cases. Project Specification: Prepare robust technical specifications and itemised work orders using NHF Schedules of Rates (SORs) for tenders, insurance claims, and remedial works. Contract Management: Oversee works to completion, ensuring contractors adhere to quality standards, project timelines, and value-for-money principles. Financial Oversight: Manage delegated project budgets ranging from 5k to 100k, providing accurate cost projections and supporting the variation approval process. Collaborative Liaison: Partner with internal teams-including Housing Services, Development Aftercare, and Legal-to ensure a seamless repairs service across the West region. External Stakeholder Management: Act as a key point of contact for insurers, loss adjusters, and external consultants on complex claims, fire, flood, or theft-related works. Compliance & Risk: Ensure all works comply with statutory and regulatory provisions, maintaining a sharp focus on Health & Safety, lone working protocols, and fraud prevention. Disrepair Resolution: Support the management of legal disrepair claims, utilizing the Disrepair Protocol and addressing Councillor or MP enquiries through to resolution. Data & Reporting: Maintain accurate records within property databases to track contractor performance, complaints, and service outturns. Mentorship & Support: Provide expert technical advice to Maintenance Managers and Supervisors, fostering a culture of continuous improvement and commercial awareness. Profile Experience: Extensive repairs surveying experience, ideally within a Housing Association or Local Authority environment, with a strong background in varied housing stock. Technical Knowledge: Excellent understanding of modern and traditional building construction methods and a proven ability to diagnose complex defects. Qualifications: HNC/HND in a related discipline or a degree in Building Surveying. Professional membership (MRICS or MCIOB) or CEng status is highly desirable. Regulatory Awareness: Strong understanding of contract law, housing law, and general Health & Safety practices. Commercial Acumen: Experience in monitoring financial budgets and delivering high-quality, efficient housing services through the use of NHF SORs. Interpersonal Skills: Exceptional communication and negotiation talents, capable of influencing stakeholders and managing resident expectations with empathy. Mindset: A problem-solver who takes ownership of tasks, manages conflict effectively, and thrives in an agile, site-based environment. IT Literacy: Proficient in the Microsoft Office suite (specifically advanced Excel) and comfortable using complex property management databases. Job Offer Competitive Compensation: Salary up to 52,000 per annum plus an Essential Car User allowance of 1,300. Generous Benefits: An industry-leading pension plan (up to 12% total contribution), 28 days holiday, and a comprehensive health cash plan. Agile Working: A modern, flexible model with 20%-40% of time spent at the reporting hub or site, providing autonomy over your schedule. Professional Development: Significant commitment to CPD and a clear pathway for career progression within a large-scale, expanding organisation. Purpose-Driven Work: High-level responsibility where your technical expertise directly improves the health and security of diverse communities. Supportive Culture: Access to a collaborative ecosystem of in-house specialists, volunteering days, and a robust Employee Assistance Programme.
EXPRESS SOLICITORS
Proclaim Developer
EXPRESS SOLICITORS Northenden, Manchester
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Apr 02, 2026
Full time
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Howett Thorpe
Audit Manager - Financial Services
Howett Thorpe City, London
Step into a senior Audit Manager role within a Top 20 firm s dynamic financial services and technology team in the City. This is a chance to work with a diverse client portfolio, from fast-growing entrepreneurial businesses to complex international organisations, gaining exposure across a variety of sectors. You ll lead engagements, build lasting client relationships, and play a central role in a collaborative, high-performing team that values initiative and impact. With real scope to influence how work is delivered and contribute to the growth of the team, this is an opportunity for someone ambitious, commercially aware, and ready to make their mark. Job Title: Audit Manager - Financial Services Job Type: Permanent Location: London (SW1) Salary: £65 000 Reference no: 16044 Audit Manager - Financial Services Benefits 25 days annual leave plus additional time off between Christmas and New Year Flexible and hybrid working arrangements to support work life balance Private medical insurance Clear progression opportunities within a growing Top 20 firm Ongoing professional development and training support Exposure to a broad and varied client base Opportunities to participate in advisory and business development initiatives Supportive, collaborative team environment Access to an international network and global client exposure Audit Manager - Financial Services About The Role You ll join a well-established specialist team, supporting clients across financial services and technology, and take ownership of audits from planning through to completion. Acting as a key client contact, you ll influence how engagements are delivered, contribute to advisory projects, and help shape the future of the team. The role blends hands-on delivery with client interaction and team development, giving you the chance to make a real impact both internally and externally. Key Responsibilities: Lead and deliver audit engagements from planning through to completion Serve as the main point of contact for a portfolio of clients Oversee audit fieldwork and perform manager level reviews Manage multiple assignments and deadlines efficiently Plan audits to ensure high quality and timely delivery Manage and mentor junior team members and trainees Provide constructive feedback and support team development Contribute to advisory projects and client initiatives Represent the firm positively in interactions with clients and prospective clients The successful Audit Manager - Financial Services will have: ACA or ACCA qualification, or equivalent Experience operating at Audit Manager level within a Top 20 firm Strong knowledge of UK auditing and accounting standards Proven experience managing multiple audits and deadlines Exposure to, or interest in, business development activity Strong attention to detail and commitment to audit quality Ability to manage, motivate and develop junior team members Experience with financial services or technology clients is advantageous Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Apr 02, 2026
Full time
Step into a senior Audit Manager role within a Top 20 firm s dynamic financial services and technology team in the City. This is a chance to work with a diverse client portfolio, from fast-growing entrepreneurial businesses to complex international organisations, gaining exposure across a variety of sectors. You ll lead engagements, build lasting client relationships, and play a central role in a collaborative, high-performing team that values initiative and impact. With real scope to influence how work is delivered and contribute to the growth of the team, this is an opportunity for someone ambitious, commercially aware, and ready to make their mark. Job Title: Audit Manager - Financial Services Job Type: Permanent Location: London (SW1) Salary: £65 000 Reference no: 16044 Audit Manager - Financial Services Benefits 25 days annual leave plus additional time off between Christmas and New Year Flexible and hybrid working arrangements to support work life balance Private medical insurance Clear progression opportunities within a growing Top 20 firm Ongoing professional development and training support Exposure to a broad and varied client base Opportunities to participate in advisory and business development initiatives Supportive, collaborative team environment Access to an international network and global client exposure Audit Manager - Financial Services About The Role You ll join a well-established specialist team, supporting clients across financial services and technology, and take ownership of audits from planning through to completion. Acting as a key client contact, you ll influence how engagements are delivered, contribute to advisory projects, and help shape the future of the team. The role blends hands-on delivery with client interaction and team development, giving you the chance to make a real impact both internally and externally. Key Responsibilities: Lead and deliver audit engagements from planning through to completion Serve as the main point of contact for a portfolio of clients Oversee audit fieldwork and perform manager level reviews Manage multiple assignments and deadlines efficiently Plan audits to ensure high quality and timely delivery Manage and mentor junior team members and trainees Provide constructive feedback and support team development Contribute to advisory projects and client initiatives Represent the firm positively in interactions with clients and prospective clients The successful Audit Manager - Financial Services will have: ACA or ACCA qualification, or equivalent Experience operating at Audit Manager level within a Top 20 firm Strong knowledge of UK auditing and accounting standards Proven experience managing multiple audits and deadlines Exposure to, or interest in, business development activity Strong attention to detail and commitment to audit quality Ability to manage, motivate and develop junior team members Experience with financial services or technology clients is advantageous Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Customer Service Executive - Danish Speaking
Ardour Associates Ltd City, Birmingham
Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity to play a key role in delivering world-class customer support for our client. You ll support customers who use our client s leak detection product, handle alerts, book engineer visits, and troubleshoot technical issues with the device and app. This role is hands-on, cross-functional, and ideal for someone who enjoys blending technical problem-solving with exceptional service. Key Responsibilities Respond to customer queries related to the product and app Manage customer interactions in the event of a leak alert Handle job bookings and take payments when required Schedule appointments and coordinate with the engineering team Use the CRM system to manage support tickets, track customer journeys, and escalate issues to the product or technical teams Communicate clearly and professionally with customers, colleagues, and management Provide insight and feedback on the customer experience and product functionality Note: Fluency in Danish is essential for this role. What We're Looking For Essential Skills & Experience Minimum 2 years in a technical customer support role Strong verbal and written communication skills Experience supporting tech products in a customer-facing environment Confident working with Apple and Android operating systems Well-organised with strong problem-solving and analytical skills Positive, proactive, and solution-oriented approach Ability to troubleshoot effectively and follow structured procedures Naturally curious and innovative mindset Desirable Knowledge of domestic plumbing and heating systems Experience working with insurance or financial services products Additional Details Location: Central Birmingham Work Model: Hybrid (upon successful completion of probation) Reports To: Global Customer Services Manager Direct Reports: None Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 02, 2026
Full time
Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity to play a key role in delivering world-class customer support for our client. You ll support customers who use our client s leak detection product, handle alerts, book engineer visits, and troubleshoot technical issues with the device and app. This role is hands-on, cross-functional, and ideal for someone who enjoys blending technical problem-solving with exceptional service. Key Responsibilities Respond to customer queries related to the product and app Manage customer interactions in the event of a leak alert Handle job bookings and take payments when required Schedule appointments and coordinate with the engineering team Use the CRM system to manage support tickets, track customer journeys, and escalate issues to the product or technical teams Communicate clearly and professionally with customers, colleagues, and management Provide insight and feedback on the customer experience and product functionality Note: Fluency in Danish is essential for this role. What We're Looking For Essential Skills & Experience Minimum 2 years in a technical customer support role Strong verbal and written communication skills Experience supporting tech products in a customer-facing environment Confident working with Apple and Android operating systems Well-organised with strong problem-solving and analytical skills Positive, proactive, and solution-oriented approach Ability to troubleshoot effectively and follow structured procedures Naturally curious and innovative mindset Desirable Knowledge of domestic plumbing and heating systems Experience working with insurance or financial services products Additional Details Location: Central Birmingham Work Model: Hybrid (upon successful completion of probation) Reports To: Global Customer Services Manager Direct Reports: None Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Howett Thorpe
Audit Manager - Professional Services
Howett Thorpe City, London
An Audit Manager opportunity within a Top 20 firm s established audit team in the City. This is a portfolio-led, assignment-based role offering exposure to a mixed client base, including professional firms, real estate, construction, technology, retail, and media. You ll lead engagements, build client relationships, and contribute to business development initiatives, all within a collaborative, high-performing team that values initiative and impact. This role is ideal for someone confident, commercially minded, and ready to play a central role in shaping client delivery. Job Title: Audit Manager Professional Services Job Type: Permanent Location: London (SW1) Salary: £65 000 Reference no: 16045 Audit Manager Professional Services Benefits 25 days annual leave plus additional time off between Christmas and New Year Flexible and hybrid working arrangements to support work life balance Private medical insurance Clear progression opportunities within a growing Top 20 firm Ongoing professional development and training support Exposure to a diverse and varied client base, including professional firms Opportunities to participate in advisory and business development initiatives Supportive, collaborative team environment Access to an international network and global client exposure Audit Manager Professional Services About The Role You ll join an established audit team, supporting clients across a variety of sectors, with approximately half of your portfolio made up of professional firms such as law and accountancy practices. You will lead audits from planning through to completion, act as a key client contact, contribute to advisory projects, and help identify business development opportunities. The role blends hands-on delivery with client interaction and team development, giving you the chance to make a real impact internally and externally. Key responsibilities: Lead and deliver audit engagements from planning through to completion Serve as the main point of contact for a portfolio of clients, including professional firms Oversee audit fieldwork and perform manager level reviews Manage multiple assignments and deadlines efficiently Plan audits to ensure high quality and timely delivery Manage and mentor 2 3 junior team members Support and guide trainees throughout their training contracts Provide constructive feedback and encourage team development Contribute to advisory projects, including KPI benchmarking, partner remuneration frameworks, structuring advice, and client training courses Play an active role in business development, including pitches, tenders, and identifying opportunities within existing client relationships Represent the firm positively in interactions with clients and prospective clients The successful Audit Manager will have: ACA or ACCA qualification, or equivalent Experience operating at Audit Manager level Strong knowledge of UK auditing and accounting standards Background in general practice within a professional services firm Proven experience auditing professional firms, ideally including law firms and accountancy practices Experience managing multiple audits and deadlines Exposure to, or interest in, business development activity Commitment to audit quality and attention to detail Ability to manage, motivate and develop junior team members Experience with SRA is advantageous but not essential Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Apr 02, 2026
Full time
An Audit Manager opportunity within a Top 20 firm s established audit team in the City. This is a portfolio-led, assignment-based role offering exposure to a mixed client base, including professional firms, real estate, construction, technology, retail, and media. You ll lead engagements, build client relationships, and contribute to business development initiatives, all within a collaborative, high-performing team that values initiative and impact. This role is ideal for someone confident, commercially minded, and ready to play a central role in shaping client delivery. Job Title: Audit Manager Professional Services Job Type: Permanent Location: London (SW1) Salary: £65 000 Reference no: 16045 Audit Manager Professional Services Benefits 25 days annual leave plus additional time off between Christmas and New Year Flexible and hybrid working arrangements to support work life balance Private medical insurance Clear progression opportunities within a growing Top 20 firm Ongoing professional development and training support Exposure to a diverse and varied client base, including professional firms Opportunities to participate in advisory and business development initiatives Supportive, collaborative team environment Access to an international network and global client exposure Audit Manager Professional Services About The Role You ll join an established audit team, supporting clients across a variety of sectors, with approximately half of your portfolio made up of professional firms such as law and accountancy practices. You will lead audits from planning through to completion, act as a key client contact, contribute to advisory projects, and help identify business development opportunities. The role blends hands-on delivery with client interaction and team development, giving you the chance to make a real impact internally and externally. Key responsibilities: Lead and deliver audit engagements from planning through to completion Serve as the main point of contact for a portfolio of clients, including professional firms Oversee audit fieldwork and perform manager level reviews Manage multiple assignments and deadlines efficiently Plan audits to ensure high quality and timely delivery Manage and mentor 2 3 junior team members Support and guide trainees throughout their training contracts Provide constructive feedback and encourage team development Contribute to advisory projects, including KPI benchmarking, partner remuneration frameworks, structuring advice, and client training courses Play an active role in business development, including pitches, tenders, and identifying opportunities within existing client relationships Represent the firm positively in interactions with clients and prospective clients The successful Audit Manager will have: ACA or ACCA qualification, or equivalent Experience operating at Audit Manager level Strong knowledge of UK auditing and accounting standards Background in general practice within a professional services firm Proven experience auditing professional firms, ideally including law firms and accountancy practices Experience managing multiple audits and deadlines Exposure to, or interest in, business development activity Commitment to audit quality and attention to detail Ability to manage, motivate and develop junior team members Experience with SRA is advantageous but not essential Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Quickline Communications
Customer Tech Support Advisor
Quickline Communications Eppleworth, North Humberside
Customer Tech Support Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here s why you ll love this role - You ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues - Log all customer interactions, and outcomes in the system for visibility and follow-up Here s why you ll be great in this role - Ideally you will have experience working withing telecommunications or ISP environments - Strong customer service skills - A good understanding of broadband connectivity and basic network troubleshooting The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 02, 2026
Full time
Customer Tech Support Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here s why you ll love this role - You ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues - Log all customer interactions, and outcomes in the system for visibility and follow-up Here s why you ll be great in this role - Ideally you will have experience working withing telecommunications or ISP environments - Strong customer service skills - A good understanding of broadband connectivity and basic network troubleshooting The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Reed
Live-in Residential Caretaker
Reed Twickenham, London
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. The role comes the option of a 2 bed property in order to live on-site. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Apr 02, 2026
Full time
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. The role comes the option of a 2 bed property in order to live on-site. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Blue Cross
Deputy Hospital Manager - Victoria Animal Hospital
Blue Cross
Description Contract: Permanent, full time (42 hours per week) Salary: £31,830 - £37,012 p/annum plus £3,954 London Weighting Allowance Location: Victoria Animal Hospital, London Closing date: Sunday 12th April 2026 Interview dates: 29th and 30th April 2026 Help us change lives one pet at a time. Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we re now seeking a compassionate, organised, and forward-thinking Deputy Hospital Manager to help us continue this vital work. More about the role As Deputy Hospital Manager, you will support the Hospital Manager in overseeing all aspects of the hospital s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager or Head of Receptionist in a clinical setting who is ready to step into a broader, mission-driven leadership opportunity. You will provide direct line management for our receptionists, administrators and van drivers, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will also ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys. Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will act as deputy to the Hospital Manager whenever required and will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts. About you You ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you ll share our commitment to supporting pets and the people who love them. Essential qualifications, skills and experience: Experience in a busy customer facing environment Experience supervising or managing staff teams Strong communication and conflict resolution skills Experience of financial management, including cashing up and reconciliation Although not essential, it would be great if you also had: Experience in a hospital, clinic, or veterinary environment Experience in staff recruitment, training, and development Understanding of animal welfare and client care issues How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Apr 01, 2026
Full time
Description Contract: Permanent, full time (42 hours per week) Salary: £31,830 - £37,012 p/annum plus £3,954 London Weighting Allowance Location: Victoria Animal Hospital, London Closing date: Sunday 12th April 2026 Interview dates: 29th and 30th April 2026 Help us change lives one pet at a time. Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we re now seeking a compassionate, organised, and forward-thinking Deputy Hospital Manager to help us continue this vital work. More about the role As Deputy Hospital Manager, you will support the Hospital Manager in overseeing all aspects of the hospital s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager or Head of Receptionist in a clinical setting who is ready to step into a broader, mission-driven leadership opportunity. You will provide direct line management for our receptionists, administrators and van drivers, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will also ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys. Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will act as deputy to the Hospital Manager whenever required and will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts. About you You ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you ll share our commitment to supporting pets and the people who love them. Essential qualifications, skills and experience: Experience in a busy customer facing environment Experience supervising or managing staff teams Strong communication and conflict resolution skills Experience of financial management, including cashing up and reconciliation Although not essential, it would be great if you also had: Experience in a hospital, clinic, or veterinary environment Experience in staff recruitment, training, and development Understanding of animal welfare and client care issues How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Adecco
Customer Service Advisor
Adecco Kirkby, Lancashire
Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and updating our systems accurately. Engage in high-quality conversations to prevent complaints. Identify complex queries and escalate them as necessary. Provide clear and efficient responses while adhering to company guidelines. Maintain accurate client database records. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping and organizational abilities. Basic IT skills. Nice to Have: Previous experience in a customer service environment. Why Choose Us? A World of Opportunities: As a leading provider of public sector customer services, we offer a pathway to long-term assignments with regular opportunities for permanent positions. Great People: Join a diverse and caring workforce that supports both the public and one another. Comprehensive Training: Receive all the coaching and mentoring you need before taking live calls, ensuring you feel confident and prepared. Wellbeing Support: Access mental health resources and inclusive support networks. What We Offer: Working from home part of the week Up to 33 days paid holiday per year (25 days plus 8 bank holidays). Weekly pay. Free parking available. Employee Assistance Programme: Access to support when you need it. Eyecare Vouchers and access to the Boost Benefits program, offering discounted shopping vouchers, services, attraction tickets, and more. Smart Spending App for easy management of your finances. Workplace Pension Scheme to secure your future. During the Recruitment Process, You Will Need: A full valid passport. Two proof of addresses. Evidence of living in the UK for the last 3 years. Proof of national insurance (P45/P60 or payslip). If you are ready to make a difference and join a supportive team, apply now to embark on a rewarding journey with us! Note: Successful candidates will undergo a BPSS check, including right to work checks and a criminal record check. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 01, 2026
Seasonal
Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and updating our systems accurately. Engage in high-quality conversations to prevent complaints. Identify complex queries and escalate them as necessary. Provide clear and efficient responses while adhering to company guidelines. Maintain accurate client database records. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping and organizational abilities. Basic IT skills. Nice to Have: Previous experience in a customer service environment. Why Choose Us? A World of Opportunities: As a leading provider of public sector customer services, we offer a pathway to long-term assignments with regular opportunities for permanent positions. Great People: Join a diverse and caring workforce that supports both the public and one another. Comprehensive Training: Receive all the coaching and mentoring you need before taking live calls, ensuring you feel confident and prepared. Wellbeing Support: Access mental health resources and inclusive support networks. What We Offer: Working from home part of the week Up to 33 days paid holiday per year (25 days plus 8 bank holidays). Weekly pay. Free parking available. Employee Assistance Programme: Access to support when you need it. Eyecare Vouchers and access to the Boost Benefits program, offering discounted shopping vouchers, services, attraction tickets, and more. Smart Spending App for easy management of your finances. Workplace Pension Scheme to secure your future. During the Recruitment Process, You Will Need: A full valid passport. Two proof of addresses. Evidence of living in the UK for the last 3 years. Proof of national insurance (P45/P60 or payslip). If you are ready to make a difference and join a supportive team, apply now to embark on a rewarding journey with us! Note: Successful candidates will undergo a BPSS check, including right to work checks and a criminal record check. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Gold Group
Environmental Safety and Health Assistant
Gold Group Havant, Hampshire
Job Title: Environmental Safety and Health Assistant Location: Havant Salary: 25.00 p/h - We are booking interviews in next week! Please call or email for a slot The Environmental, Safety, and Health (ESH) Assistant supports the ESH function by maintaining compliance, managing data, and coordinating safety initiatives. This role is vital for ensuring that workplaces meet environmental, health, and safety regulations, with typical responsibilities including the maintenance of data repositories, scheduling, and supporting investigations into incidents. The Role: So, what will you be doing as an Environmental Safety and Health Assistant? Act as ESH SME to the business unit Provide ESH expertise and guidance to Leaders and Staff members Support the RMS & EO ESH Manager with the ESH requirements and internal business area projects Support the Business ESH Management System to ISO 14001 & ISO 45001 standard Review all business ESH training requirements/evaluate feedback. Provide support and guidance to managers for workplace hazard identification, assisting in risk assessments and implementation of solutions, identifying and resolving any failure of compliance Administer ESH records and digital compliance tools - keeping all ESH documentation, current and audit ready Review and maintain policies, procedures and risk registers - including equipment use, chemical and task risk assessments Co-ordinate safety rosters and PPE - manage first aiders and fire warden lists, and oversee the PPE selection, use and inspection Drive Net Zero and Incident Management - support the incident management system inclusive of investigations and track progress toward the organisations Net Zero commitments Facilitate ESH meetings - prepare agendas, record minutes and ensure follow up actions are tracked. Drive audit readiness - supporting in both internal and external ESH audits, resolve non-conformances promptly and captures continuous improvement opportunities Attend First Aid/Fire Warden meetings - coordinate competency reviews, update training records and confirm readiness of all rosters. Co-ordinate Site Representatives - Liaise with ESH reps across all locations, inclusive of best practice. Travel to multiple sites within the UK will be required. The role will not be authorized to provide services to my client, which are directly related to business development, acquisition, or sales efforts for a customer or potential customer. Any exception to this rule can only be granted, in advance, by the client, Havant representative or legal counsel representative. Contractor/Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Environmental Safety and Health Assistant, this is the opportunity for you! You will be required to undergo SC clearance for this role. So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Environmental Safety and Health Assistant, hit that apply button now! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 01, 2026
Contractor
Job Title: Environmental Safety and Health Assistant Location: Havant Salary: 25.00 p/h - We are booking interviews in next week! Please call or email for a slot The Environmental, Safety, and Health (ESH) Assistant supports the ESH function by maintaining compliance, managing data, and coordinating safety initiatives. This role is vital for ensuring that workplaces meet environmental, health, and safety regulations, with typical responsibilities including the maintenance of data repositories, scheduling, and supporting investigations into incidents. The Role: So, what will you be doing as an Environmental Safety and Health Assistant? Act as ESH SME to the business unit Provide ESH expertise and guidance to Leaders and Staff members Support the RMS & EO ESH Manager with the ESH requirements and internal business area projects Support the Business ESH Management System to ISO 14001 & ISO 45001 standard Review all business ESH training requirements/evaluate feedback. Provide support and guidance to managers for workplace hazard identification, assisting in risk assessments and implementation of solutions, identifying and resolving any failure of compliance Administer ESH records and digital compliance tools - keeping all ESH documentation, current and audit ready Review and maintain policies, procedures and risk registers - including equipment use, chemical and task risk assessments Co-ordinate safety rosters and PPE - manage first aiders and fire warden lists, and oversee the PPE selection, use and inspection Drive Net Zero and Incident Management - support the incident management system inclusive of investigations and track progress toward the organisations Net Zero commitments Facilitate ESH meetings - prepare agendas, record minutes and ensure follow up actions are tracked. Drive audit readiness - supporting in both internal and external ESH audits, resolve non-conformances promptly and captures continuous improvement opportunities Attend First Aid/Fire Warden meetings - coordinate competency reviews, update training records and confirm readiness of all rosters. Co-ordinate Site Representatives - Liaise with ESH reps across all locations, inclusive of best practice. Travel to multiple sites within the UK will be required. The role will not be authorized to provide services to my client, which are directly related to business development, acquisition, or sales efforts for a customer or potential customer. Any exception to this rule can only be granted, in advance, by the client, Havant representative or legal counsel representative. Contractor/Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Environmental Safety and Health Assistant, this is the opportunity for you! You will be required to undergo SC clearance for this role. So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Environmental Safety and Health Assistant, hit that apply button now! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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