Are you ready to lead the design of complex, high-impact engineering projects that shape the future of water and wastewater treatment? We're looking for a driven and inspiring Design Manager to take ownership of the complete design lifecycle ensuring every project is delivered with technical excellence, regulatory compliance, and outstanding teamwork. In this pivotal role, you will guide and coordinate multidisciplinary design teams from concept through to detailed design and delivery. You'll steer design performance through robust KPIs, best-practice systems, and the application of Earned Value Analysis (EVA), ensuring that designs progress on time, on budget, and to the highest standards. You will oversee design change management, guarantee compliance with CDM regulations, maintain rigorous quality assurance, and work closely with project, engineering, and construction colleagues to ensure perfect integration between design and delivery. Your work will shape innovative, safe, sustainable solutions that support communities and the environment making this a role with real purpose and real impact. Please note that the role will require you to be on site or in the office at least 3 times a week. About Enisca Browne Enisca Browne is part of Browne Group, a leading contractor in the UK water and civil engineering sectors. Together we deliver essential infrastructure that supports clean water, safe drainage and reliable services for communities. Enisca Browne focuses on the systems that keep water and wastewater treatment sites running at their best. We work on power, process equipment, control systems and the civil structures that support them. As the Group's mechanical, electrical, instrumentation, control and automation specialist, we manage everything from control panel manufacturing to full system integration and commissioning. Our teams bring deep technical knowledge and a collaborative approach to solving real-world challenges. We offer opportunities for people with a range of skills and backgrounds, from hands-on engineering to project support and technical delivery. Everyone plays a part in helping us deliver safe, smart and sustainable solutions. What We're Looking For Experience 8 10 years' experience in design management or design production, ideally within water and wastewater projects Strong understanding of water treatment processes, with practical experience in design performance monitoring (including EVA) Proven ability to manage design changes and maintain regulatory compliance, including CDM Knowledge & Skills Effective leadership and communication skills, able to engage and influence stakeholders Highly organised, detail-focused, and capable of managing multiple priorities under pressure Strong analytical and problem-solving abilities, with a collaborative and confident decision-making approach Essential Qualifications Degree in Engineering, Design, Architecture, Construction Management or a related discipline Chartered or working toward chartership, with strong knowledge of water/wastewater design and CDM responsibilities Demonstrated experience managing design budgets, schedules, and performance If you're motivated by complex design challenges and want to lead meaningful engineering projects that make a measurable difference, we'd love to hear from you. Apply today and bring your expertise, energy, and vision and help us deliver designs that support a cleaner, safer, more sustainable future. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Feb 27, 2026
Full time
Are you ready to lead the design of complex, high-impact engineering projects that shape the future of water and wastewater treatment? We're looking for a driven and inspiring Design Manager to take ownership of the complete design lifecycle ensuring every project is delivered with technical excellence, regulatory compliance, and outstanding teamwork. In this pivotal role, you will guide and coordinate multidisciplinary design teams from concept through to detailed design and delivery. You'll steer design performance through robust KPIs, best-practice systems, and the application of Earned Value Analysis (EVA), ensuring that designs progress on time, on budget, and to the highest standards. You will oversee design change management, guarantee compliance with CDM regulations, maintain rigorous quality assurance, and work closely with project, engineering, and construction colleagues to ensure perfect integration between design and delivery. Your work will shape innovative, safe, sustainable solutions that support communities and the environment making this a role with real purpose and real impact. Please note that the role will require you to be on site or in the office at least 3 times a week. About Enisca Browne Enisca Browne is part of Browne Group, a leading contractor in the UK water and civil engineering sectors. Together we deliver essential infrastructure that supports clean water, safe drainage and reliable services for communities. Enisca Browne focuses on the systems that keep water and wastewater treatment sites running at their best. We work on power, process equipment, control systems and the civil structures that support them. As the Group's mechanical, electrical, instrumentation, control and automation specialist, we manage everything from control panel manufacturing to full system integration and commissioning. Our teams bring deep technical knowledge and a collaborative approach to solving real-world challenges. We offer opportunities for people with a range of skills and backgrounds, from hands-on engineering to project support and technical delivery. Everyone plays a part in helping us deliver safe, smart and sustainable solutions. What We're Looking For Experience 8 10 years' experience in design management or design production, ideally within water and wastewater projects Strong understanding of water treatment processes, with practical experience in design performance monitoring (including EVA) Proven ability to manage design changes and maintain regulatory compliance, including CDM Knowledge & Skills Effective leadership and communication skills, able to engage and influence stakeholders Highly organised, detail-focused, and capable of managing multiple priorities under pressure Strong analytical and problem-solving abilities, with a collaborative and confident decision-making approach Essential Qualifications Degree in Engineering, Design, Architecture, Construction Management or a related discipline Chartered or working toward chartership, with strong knowledge of water/wastewater design and CDM responsibilities Demonstrated experience managing design budgets, schedules, and performance If you're motivated by complex design challenges and want to lead meaningful engineering projects that make a measurable difference, we'd love to hear from you. Apply today and bring your expertise, energy, and vision and help us deliver designs that support a cleaner, safer, more sustainable future. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Our client, a leader in the Defence & Security sector, is seeking a skilled Product Delivery Manager with expertise in Requirements Engineering for a 5-month contract based in Reading. Key Responsibilities: Owning and delivering the Requirements Engineering digital capability, leading the transition from legacy tools to DOORS NG. Establishing end-to-end requirements traceability across the Digital Thread. Building the toolchain, governance, data standards, integrations, and migration strategy that underpin requirements quality, baselines, change control, and partner exchanges. Planning and executing a controlled migration to DOORS NG, including coexistence, data mapping, link preservation, OSLC/ReqIF integrations, and quality uplift. Setting standards, enforcing governance, and driving the adoption of rigorous requirements engineering practices across multiple partners and engineering domains. Job Requirements: Experience in systems engineering within the Defence & Security sector. Proficiency in DOORS NG and requirements traceability. Strong communication skills to coordinate stakeholders and manage vendors. Ability to ensure requirements data is clean, consistent, authoritative, and fully traceable. Ability to lead the transition from legacy tools to digital platforms with a focus on requirements quality and governance. BPSS to start, with SC clearance required. Additional Information: 5-month contract position. Location: Reading. Contract is inside IR35. If you are a delivery leader with a proven ability in systems engineering and a strong understanding of requirements engineering, we encourage you to apply now for this exciting opportunity to join our client's robust team in the Defence & Security sector.
Feb 27, 2026
Contractor
Our client, a leader in the Defence & Security sector, is seeking a skilled Product Delivery Manager with expertise in Requirements Engineering for a 5-month contract based in Reading. Key Responsibilities: Owning and delivering the Requirements Engineering digital capability, leading the transition from legacy tools to DOORS NG. Establishing end-to-end requirements traceability across the Digital Thread. Building the toolchain, governance, data standards, integrations, and migration strategy that underpin requirements quality, baselines, change control, and partner exchanges. Planning and executing a controlled migration to DOORS NG, including coexistence, data mapping, link preservation, OSLC/ReqIF integrations, and quality uplift. Setting standards, enforcing governance, and driving the adoption of rigorous requirements engineering practices across multiple partners and engineering domains. Job Requirements: Experience in systems engineering within the Defence & Security sector. Proficiency in DOORS NG and requirements traceability. Strong communication skills to coordinate stakeholders and manage vendors. Ability to ensure requirements data is clean, consistent, authoritative, and fully traceable. Ability to lead the transition from legacy tools to digital platforms with a focus on requirements quality and governance. BPSS to start, with SC clearance required. Additional Information: 5-month contract position. Location: Reading. Contract is inside IR35. If you are a delivery leader with a proven ability in systems engineering and a strong understanding of requirements engineering, we encourage you to apply now for this exciting opportunity to join our client's robust team in the Defence & Security sector.
My client is a leading organisation in Secure communications and Data at Rest domain! They are expanding their UK team to support multiple Cyber and Information Assurance development projects. The company is seeking an experienced FPGA Design Engineer to join a fast-paced, multi-disciplinary environment focused on both standard products and bespoke secure digital design solutions. This role involves full lifecycle ownership of FPGA solutions-from requirements and architecture through implementation, verification, and production. The position covers complex FPGA designs incorporating both industry-standard and custom protocols. Key Responsibilities include - Own the delivery of FPGA solutions from requirements through to production. Lead the elicitation and interpretation of requirements for FPGA implementations. Define FPGA architecture in collaboration with the wider development team. Work alongside Project Managers to plan and deliver against project timelines. Coordinate other FPGA engineers when required. Liaise with external FPGA and IP suppliers. Develop test benches and perform in-system testing. Contribute to proposals, estimations, and technology roadmaps when needed. Essential Skills & Experience - Proven track record delivering FPGA designs across the full development lifecycle. Strong VHDL skills for FPGA design and verification. Experience optimising designs for performance and power efficiency. Experience debugging and integrating FPGA solutions in hardware. Proficient with configuration management tools. Experience with Microchip devices and Libero for design synthesis (advantage). Experience verifying HDL using ModelSim or Questasim (UVM beneficial). Desirable Skills - Requirements analysis and management (e.g., DOORS). Experience with SmartFusion, PolarFire or Igloo devices. Knowledge of PCIe NVMe implementations in FPGA. Experience with Xilinx or Altera devices/toolchains. Familiarity with 3rd-party IP integration. Design for security principles. Embedded firmware development (C/C++/assembler). Understanding of cryptographic algorithms and standards. Experience integrating FPGAs within larger hardware platforms. If you're interested in this role, then please apply. I will reach out to you via phone call to discuss further!
Feb 27, 2026
Full time
My client is a leading organisation in Secure communications and Data at Rest domain! They are expanding their UK team to support multiple Cyber and Information Assurance development projects. The company is seeking an experienced FPGA Design Engineer to join a fast-paced, multi-disciplinary environment focused on both standard products and bespoke secure digital design solutions. This role involves full lifecycle ownership of FPGA solutions-from requirements and architecture through implementation, verification, and production. The position covers complex FPGA designs incorporating both industry-standard and custom protocols. Key Responsibilities include - Own the delivery of FPGA solutions from requirements through to production. Lead the elicitation and interpretation of requirements for FPGA implementations. Define FPGA architecture in collaboration with the wider development team. Work alongside Project Managers to plan and deliver against project timelines. Coordinate other FPGA engineers when required. Liaise with external FPGA and IP suppliers. Develop test benches and perform in-system testing. Contribute to proposals, estimations, and technology roadmaps when needed. Essential Skills & Experience - Proven track record delivering FPGA designs across the full development lifecycle. Strong VHDL skills for FPGA design and verification. Experience optimising designs for performance and power efficiency. Experience debugging and integrating FPGA solutions in hardware. Proficient with configuration management tools. Experience with Microchip devices and Libero for design synthesis (advantage). Experience verifying HDL using ModelSim or Questasim (UVM beneficial). Desirable Skills - Requirements analysis and management (e.g., DOORS). Experience with SmartFusion, PolarFire or Igloo devices. Knowledge of PCIe NVMe implementations in FPGA. Experience with Xilinx or Altera devices/toolchains. Familiarity with 3rd-party IP integration. Design for security principles. Embedded firmware development (C/C++/assembler). Understanding of cryptographic algorithms and standards. Experience integrating FPGAs within larger hardware platforms. If you're interested in this role, then please apply. I will reach out to you via phone call to discuss further!
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
Feb 26, 2026
Full time
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
Feb 26, 2026
Full time
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
We have an exciting opportunity for you to significantly impact the development and modernisation of our Sewage Treatment Works in the Thames Valley and the surrounding areas. If you're passionate about improving essential services and protecting the environment, this role puts you right at the heart of it. As our Construction Assurance Engineer, you'll help shape the future of wastewater infrastructure-ensuring our Sewage Treatment Plants continue to operate safely, reliably and sustainably for the communities who depend on us every day.You'll join a supportive, purpose-driven team dedicated to delivering vital services while safeguarding the environment for generations to come. What you'll be doing as a Construction Assurance Engineer Supporting design and delivery reviews, identifying construction-phase risks and issues, and working collaboratively with stakeholders to drive effective resolution. Carrying out health and safety audits to ensure safe working practices and corrective actions are completed promptly. Taking the lead during construction phases of wastewater projects-monitoring progress, reporting performance, addressing issues early, and driving escalation where required. Ensuring all non-conformances are identified, recorded and resolved to the required standard. Managing and closing out snags, liaising with Operators and contractors post-takeover to support defects, aftercare and performance testing. Monitoring, agreeing and approving Takeover tests alongside the project team. Ensuring all project documentation meets specification and that takeover information is complete, accurate and approved. Working as an active, collaborative member of one or more project teams, engaging closely with contractors to ensure safe and successful project outcomes. Location - Hybrid - Clearwater Court Reading, with site visits required in the Thames Valley and the home counties. This role requires regular on-site presence to support inspections, reviews and construction assurance activities. 36 hours per week, Monday to Friday. A full driving licence and access to your own vehicle are essential.This role includes a £4,500 car allowance . What you should bring to the role An HNC or above in a relevant engineering discipline, or equivalent experience in a similar construction or engineering role. Knowledge of health and safety on construction sites. If you do not currently hold an SMSTS qualification, we can support you in achieving it. Understanding of design, construction and operational principles-ideally within the wastewater industry or similar environments. Background in project delivery, site assurance, or integration within the construction sector. Strong communication skills with the confidence to engage with stakeholders at all levels, from site teams to project managers. What's in it for you? Competitive salary from £40,000 to £60,000 per annum. Car allowance of £4,500 a year. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 millioncustomers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Feb 26, 2026
Full time
We have an exciting opportunity for you to significantly impact the development and modernisation of our Sewage Treatment Works in the Thames Valley and the surrounding areas. If you're passionate about improving essential services and protecting the environment, this role puts you right at the heart of it. As our Construction Assurance Engineer, you'll help shape the future of wastewater infrastructure-ensuring our Sewage Treatment Plants continue to operate safely, reliably and sustainably for the communities who depend on us every day.You'll join a supportive, purpose-driven team dedicated to delivering vital services while safeguarding the environment for generations to come. What you'll be doing as a Construction Assurance Engineer Supporting design and delivery reviews, identifying construction-phase risks and issues, and working collaboratively with stakeholders to drive effective resolution. Carrying out health and safety audits to ensure safe working practices and corrective actions are completed promptly. Taking the lead during construction phases of wastewater projects-monitoring progress, reporting performance, addressing issues early, and driving escalation where required. Ensuring all non-conformances are identified, recorded and resolved to the required standard. Managing and closing out snags, liaising with Operators and contractors post-takeover to support defects, aftercare and performance testing. Monitoring, agreeing and approving Takeover tests alongside the project team. Ensuring all project documentation meets specification and that takeover information is complete, accurate and approved. Working as an active, collaborative member of one or more project teams, engaging closely with contractors to ensure safe and successful project outcomes. Location - Hybrid - Clearwater Court Reading, with site visits required in the Thames Valley and the home counties. This role requires regular on-site presence to support inspections, reviews and construction assurance activities. 36 hours per week, Monday to Friday. A full driving licence and access to your own vehicle are essential.This role includes a £4,500 car allowance . What you should bring to the role An HNC or above in a relevant engineering discipline, or equivalent experience in a similar construction or engineering role. Knowledge of health and safety on construction sites. If you do not currently hold an SMSTS qualification, we can support you in achieving it. Understanding of design, construction and operational principles-ideally within the wastewater industry or similar environments. Background in project delivery, site assurance, or integration within the construction sector. Strong communication skills with the confidence to engage with stakeholders at all levels, from site teams to project managers. What's in it for you? Competitive salary from £40,000 to £60,000 per annum. Car allowance of £4,500 a year. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 millioncustomers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Join a dynamic and forward-thinking organisation operating within the public sector, located in the vibrant area of Portsmouth, Hampshire. This growing team values collaborative effort, professionalism, and a commitment to excellent service. With a supportive culture and a focus on employee development, our client offers a rewarding environment where your skills can make a real impact, especially in a crucial support role. This is an excellent opportunity to gain experience within a busy HR department, contributing to essential processes that support organisational success. What will the HR Advisor role involve? Facilitating the onboarding process by pre-screening and vetting new employees to ensure compliance and smooth integration Managing backlogs efficiently to meet organisational standards Updating and maintaining employee files and working closely with hiring managers to ensure accurate records Supporting employee relations by attending meetings alongside the HR Manager and assisting in resolving day-to-day queries Managing the HR inbox, responding promptly to internal and external inquiries with professionalism and confidentiality Suitable Candidate for the HR Advisor vacancy: Proven experience in HR support functions, ideally within fast-paced environment Excellent organisational skills with a keen attention to detail Strong communication skills and a professional approach to stakeholder engagement Ability to manage multiple priorities, maintaining confidentiality and discretion at all times Enthusiastic, proactive, and eager to contribute to team success Knowledge of employment processes and standards is essential Additional benefits and information for the role of HR Advisor: Full time role Immediate start 6 month assignment Supportive team environment Office-based role fostering team collaboration and engagement Parking CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Feb 26, 2026
Seasonal
Join a dynamic and forward-thinking organisation operating within the public sector, located in the vibrant area of Portsmouth, Hampshire. This growing team values collaborative effort, professionalism, and a commitment to excellent service. With a supportive culture and a focus on employee development, our client offers a rewarding environment where your skills can make a real impact, especially in a crucial support role. This is an excellent opportunity to gain experience within a busy HR department, contributing to essential processes that support organisational success. What will the HR Advisor role involve? Facilitating the onboarding process by pre-screening and vetting new employees to ensure compliance and smooth integration Managing backlogs efficiently to meet organisational standards Updating and maintaining employee files and working closely with hiring managers to ensure accurate records Supporting employee relations by attending meetings alongside the HR Manager and assisting in resolving day-to-day queries Managing the HR inbox, responding promptly to internal and external inquiries with professionalism and confidentiality Suitable Candidate for the HR Advisor vacancy: Proven experience in HR support functions, ideally within fast-paced environment Excellent organisational skills with a keen attention to detail Strong communication skills and a professional approach to stakeholder engagement Ability to manage multiple priorities, maintaining confidentiality and discretion at all times Enthusiastic, proactive, and eager to contribute to team success Knowledge of employment processes and standards is essential Additional benefits and information for the role of HR Advisor: Full time role Immediate start 6 month assignment Supportive team environment Office-based role fostering team collaboration and engagement Parking CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Project Planner Systems Integration Within The Energy Sector Stone, Staffordshire (3 days per week on-site) £Neg (Enquire for details) MERITUS are excited to be partnered with an expanding Systems Integration Consultancy based in Stone. We're supporting them in the search for an experienced Project Planner / Project Controls Coordinator to support the successful delivery of complex engineering projects within the energy and utilities sector. Working across a large portfolio of projects, you will play a key role in project planning, programme coordination, resource allocation, and supply chain logistics. This role supports the full project lifecycle, from tender planning and programme development through to installation, commissioning, and commercial reporting. You will work closely with Project Managers, senior leadership, site teams, and supply chain partners to ensure projects are delivered on time, within scope, and aligned with NEC contract requirements. The position offers exposure to large-scale infrastructure and energy market projects, including work associated with organisations such as National Grid and other major electricity transmission and generation companies. They're based in Stone Staffordshire & operate a hybrid working model with 3 days per week in the office. Main Responsibilities: Develop, maintain, and update detailed project programmes and resource allocation plans using Primavera P6 and/or Microsoft Project. Produce impact assessments and variation programmes in line with NEC contract requirements. Support the sales and pre-construction teams by preparing detailed tender programmes and delivery schedules. Coordinate with site installation and commissioning teams to provide programme updates, track progress, and drive performance against milestones. Liaise with internal build teams, purchasing departments, and external suppliers to manage procurement, logistics, and material delivery in line with project schedules. Required Skills: Proven experience delivering complex engineering or infrastructure projects using Primavera P6 and/or Microsoft Project. Strong understanding and practical application of NEC contracts within project planning and programme management. Experience coordinating supply chain, procurement activities, subcontractors, and logistics. Excellent organisational skills with the ability to manage multiple projects and strict deadlines under pressure. Advanced proficiency in Microsoft Office (Excel, Word, Outlook) with strong reporting and commercial awareness skills. Benefits: Negotiable salary (enquire for details) 28 days holiday + bank holidays 6.5% matched pension Private medical insurance Got your attention? If you believe that you have the skills and experience for the Project Planner role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Feb 26, 2026
Full time
Project Planner Systems Integration Within The Energy Sector Stone, Staffordshire (3 days per week on-site) £Neg (Enquire for details) MERITUS are excited to be partnered with an expanding Systems Integration Consultancy based in Stone. We're supporting them in the search for an experienced Project Planner / Project Controls Coordinator to support the successful delivery of complex engineering projects within the energy and utilities sector. Working across a large portfolio of projects, you will play a key role in project planning, programme coordination, resource allocation, and supply chain logistics. This role supports the full project lifecycle, from tender planning and programme development through to installation, commissioning, and commercial reporting. You will work closely with Project Managers, senior leadership, site teams, and supply chain partners to ensure projects are delivered on time, within scope, and aligned with NEC contract requirements. The position offers exposure to large-scale infrastructure and energy market projects, including work associated with organisations such as National Grid and other major electricity transmission and generation companies. They're based in Stone Staffordshire & operate a hybrid working model with 3 days per week in the office. Main Responsibilities: Develop, maintain, and update detailed project programmes and resource allocation plans using Primavera P6 and/or Microsoft Project. Produce impact assessments and variation programmes in line with NEC contract requirements. Support the sales and pre-construction teams by preparing detailed tender programmes and delivery schedules. Coordinate with site installation and commissioning teams to provide programme updates, track progress, and drive performance against milestones. Liaise with internal build teams, purchasing departments, and external suppliers to manage procurement, logistics, and material delivery in line with project schedules. Required Skills: Proven experience delivering complex engineering or infrastructure projects using Primavera P6 and/or Microsoft Project. Strong understanding and practical application of NEC contracts within project planning and programme management. Experience coordinating supply chain, procurement activities, subcontractors, and logistics. Excellent organisational skills with the ability to manage multiple projects and strict deadlines under pressure. Advanced proficiency in Microsoft Office (Excel, Word, Outlook) with strong reporting and commercial awareness skills. Benefits: Negotiable salary (enquire for details) 28 days holiday + bank holidays 6.5% matched pension Private medical insurance Got your attention? If you believe that you have the skills and experience for the Project Planner role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
SaaS Systems Manager D365 F&O - Financial Services A leading financial services organisation is seeking an experienced SaaS Systems Manager to oversee and optimise their finance technology landscape. Reporting to both the IT Director and Group Finance & Strategy Director, you'll support core finance systems, drive process improvements, and partner closely with global finance teams. Role & Responsibilities Own and manage OneStream and Microsoft Dynamics D365 in line with Finance and IS standards. Maintain legal entity hierarchies, system configurations, access controls, and user permissions. Partner with accounting teams to resolve D365 issues and ensure smooth daily operations. Extract data and perform ETL tasks; manage integrations and data flows between systems. Gather and document business requirements for new functionality, modules, and localisation. Lead testing, validation, system changes, and workshops with finance and IT teams. Support integration of new business units into the company's financial systems. Build dashboards, reports, workflows, and enhance financial processes in OneStream and D365. Maintain group COA, create new entities/dimensions, and align mapping with local finance leads. Liaise with finance teams, auditors, and stakeholders to ensure systems meet reporting needs. Essential Skills & Experience 3+ years' experience with OneStream, Dynamics 365, Hyperion, or similar finance systems. Must have direct experience with D365 (Ideally F&O) Strong understanding of consolidation, accounting processes, and global financial structures. Experience with PowerBI and Python. Excellent Excel, analytical, communication, and project management skills. Desirable Degree in Finance, Accounting, Business, or Information Systems. Accounting qualification (ACA/ACCA/CIMA). Experience in multinational organisations and IFRS/GAAP frameworks. OneStream or CPM certifications. Reval TMS Package £85-105k base (DOE) Hybrid working (City of London) Health insurance, pension, and professional development SaaS Systems Manager D365 F&O - Financial Services
Feb 26, 2026
Full time
SaaS Systems Manager D365 F&O - Financial Services A leading financial services organisation is seeking an experienced SaaS Systems Manager to oversee and optimise their finance technology landscape. Reporting to both the IT Director and Group Finance & Strategy Director, you'll support core finance systems, drive process improvements, and partner closely with global finance teams. Role & Responsibilities Own and manage OneStream and Microsoft Dynamics D365 in line with Finance and IS standards. Maintain legal entity hierarchies, system configurations, access controls, and user permissions. Partner with accounting teams to resolve D365 issues and ensure smooth daily operations. Extract data and perform ETL tasks; manage integrations and data flows between systems. Gather and document business requirements for new functionality, modules, and localisation. Lead testing, validation, system changes, and workshops with finance and IT teams. Support integration of new business units into the company's financial systems. Build dashboards, reports, workflows, and enhance financial processes in OneStream and D365. Maintain group COA, create new entities/dimensions, and align mapping with local finance leads. Liaise with finance teams, auditors, and stakeholders to ensure systems meet reporting needs. Essential Skills & Experience 3+ years' experience with OneStream, Dynamics 365, Hyperion, or similar finance systems. Must have direct experience with D365 (Ideally F&O) Strong understanding of consolidation, accounting processes, and global financial structures. Experience with PowerBI and Python. Excellent Excel, analytical, communication, and project management skills. Desirable Degree in Finance, Accounting, Business, or Information Systems. Accounting qualification (ACA/ACCA/CIMA). Experience in multinational organisations and IFRS/GAAP frameworks. OneStream or CPM certifications. Reval TMS Package £85-105k base (DOE) Hybrid working (City of London) Health insurance, pension, and professional development SaaS Systems Manager D365 F&O - Financial Services
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 26, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Accounts Assistant Integration Accounts Assistant - West Croydon - Hybrid Working - Excellent Benefits and Progression Are you looking for a varied accounting role in the West Croydon area with a property service group established for over 30 years? Do you have a keen eye for detail and experience working with financial information and spreadsheets? Are you looking for an employer of choice that offers full training and the opportunity to progress your career? Our leading property management group is seeking a professional and motivated Accounts Assistant to join our Client Accounting Department in West Croydon. Working from 9:00 am to 5:30 pm, you will play a vital role in ensuring the accurate analysis and effective upload of data for new property instructions and company acquisitions. Duties Include: Supporting the Finance Integrations Manager with the collection and analysis of financial documents for new properties. Liaising with external parties , including developers, directors, and other agents, to obtain necessary handover information. Uploading new data to the PMS and Dwellant systems , including budget information and resident data. Identifying missing information and following up via telephone or email to ensure data sets are complete. Raising demands and creating journals as part of the integration process. Opening property bank accounts and managing the reconciliation and transfer of handover funds. Dealing with service charge billing queries and assisting with the review of year-end accounts. Maintaining accurate spreadsheets to track completion statements and funds received. Providing full administrative support to ensure a coordinated approach to the financial integration of new instructions. Experience Needed: Accounts experience , (desirable if within the Property Management sector). A strong understanding of Microsoft Office , particularly working with Excel and financial spreadsheets. Excellent interpersonal skills with the ability to communicate professionally with internal and external clients. High attention to detail and pride in the presentation of your work. Ability to prioritise workloads and work effectively to deadlines in a team environment. Adaptability to learn and adjust to new property management software packages quickly. For further details, please apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 26, 2026
Full time
Accounts Assistant Integration Accounts Assistant - West Croydon - Hybrid Working - Excellent Benefits and Progression Are you looking for a varied accounting role in the West Croydon area with a property service group established for over 30 years? Do you have a keen eye for detail and experience working with financial information and spreadsheets? Are you looking for an employer of choice that offers full training and the opportunity to progress your career? Our leading property management group is seeking a professional and motivated Accounts Assistant to join our Client Accounting Department in West Croydon. Working from 9:00 am to 5:30 pm, you will play a vital role in ensuring the accurate analysis and effective upload of data for new property instructions and company acquisitions. Duties Include: Supporting the Finance Integrations Manager with the collection and analysis of financial documents for new properties. Liaising with external parties , including developers, directors, and other agents, to obtain necessary handover information. Uploading new data to the PMS and Dwellant systems , including budget information and resident data. Identifying missing information and following up via telephone or email to ensure data sets are complete. Raising demands and creating journals as part of the integration process. Opening property bank accounts and managing the reconciliation and transfer of handover funds. Dealing with service charge billing queries and assisting with the review of year-end accounts. Maintaining accurate spreadsheets to track completion statements and funds received. Providing full administrative support to ensure a coordinated approach to the financial integration of new instructions. Experience Needed: Accounts experience , (desirable if within the Property Management sector). A strong understanding of Microsoft Office , particularly working with Excel and financial spreadsheets. Excellent interpersonal skills with the ability to communicate professionally with internal and external clients. High attention to detail and pride in the presentation of your work. Ability to prioritise workloads and work effectively to deadlines in a team environment. Adaptability to learn and adjust to new property management software packages quickly. For further details, please apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
Feb 26, 2026
Full time
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Feb 26, 2026
Full time
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Feb 26, 2026
Full time
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Head of Professional Services - Cyber Assurance & Consultancy, Detection, Testing and Advisory - £90,000 - £100,000 plus 10% bonus - Homebased Are you ready to step into a New Head of Professional Services within a Cyber division enjoying exceptional growth? Do you want to be part of the leadership function of the largest Service offering within a phenomenal Solution Provider? Do you want to shape the delivery model within an organisation that will continue to grow? We are partnered exclusively with a Leading IT Solutions and Services Provider to find two Heads within their Cyber Security Offerings. One of these is the Head of Professional Security Services. This role is a fantastic opportunity to come in and define the project delivery model for years to come. You will be leading the division, and you will build design and run a portfolio of Assurance services. This will be done through deep technical engagement, evidence-based assessment and close partnership with the SOC team. You will lead the Project Consultancy division, and you will be supported by a Phenomenal SOC to be able to deliver Consultancy services and offer a MSSP wrap around that is unrivalled in the market right now. You will the core enabler of detection-led security and ensure that assessments, testing and advisory services improve the detection, response and assurance. You will ensure this is done through a deep understanding of IT environments and architecture and that meaningful assurance depends on how systems are built and run. You will have astute commercial awareness to manage and optimise core Professional Services levers such as utilisation days rates; skills mix as have a strong tactical grasp of forecasting and delivery dynamics. Following incidents, you will lead Root Cause Analysis and drive concrete remediation across the client environment, internal services and delivery practices. Key Skills: Proven experience in leading large-scale consulting operations, including information consulting, penetration testing, and technical consulting. Strong understanding of IT infrastructure, cloud platforms, identity systems, and enterprise architectures, and how these shape both risk and remediation. Strong grasp of professional services economics and delivery mechanics, including utilisation, margin, and capacity planning. Deep understanding of assurance methodologies, risk management, penetration testing techniques, and relevant frameworks/standards. Strong leadership and people management skills, with experience developing senior managers and technical teams. Commercial acumen and experience managing budgets, contracts, and service portfolios. Duties and Responsibilities: Define and execute the assurance services strategy, ensuring alignment with business objectives and client needs. Position Assurance as a core enabler of detection-led security, ensuring that assessments, testing, and advisory services actively improve detection quality, response effectiveness, and client resilience. Operate as a close strategic partner to the Head of Security Services, jointly exploring service evolution Oversee the design and delivery of assurance services Ensure that assurance activities are grounded in a deep understanding of client IT environments, architectures, and operational constraints Oversee project implementations and technology integrations, ensuring robust delivery of assurance and consulting services. Maintain and enhance assurance governance frameworks, ensuring compliance with relevant standards and regulations (eg, ISO 27001, GDPR, PCI-DSS, NIST). Own the assurance services budget, including forecasting, cost control, and investment planning. Actively manage and optimise core professional services levers, including utilisation, day rates, skill mix, cost by grade, and margin, with a strong tactical grasp of short-cycle forecasting and delivery dynamics. This is as good a role as there is out there now, you will be a huge part of the growth and excitement within the Cyber Division and they are monthly half day meet ups in the office, and quarterly get together which will enable you to collaborate and be part of. Head of Professional Consultancy Services - Cyber Security Services - Microsoft, Cyber Operations, Engineering - £90,000 - £100,% plus bonus - Homebased
Feb 26, 2026
Full time
Head of Professional Services - Cyber Assurance & Consultancy, Detection, Testing and Advisory - £90,000 - £100,000 plus 10% bonus - Homebased Are you ready to step into a New Head of Professional Services within a Cyber division enjoying exceptional growth? Do you want to be part of the leadership function of the largest Service offering within a phenomenal Solution Provider? Do you want to shape the delivery model within an organisation that will continue to grow? We are partnered exclusively with a Leading IT Solutions and Services Provider to find two Heads within their Cyber Security Offerings. One of these is the Head of Professional Security Services. This role is a fantastic opportunity to come in and define the project delivery model for years to come. You will be leading the division, and you will build design and run a portfolio of Assurance services. This will be done through deep technical engagement, evidence-based assessment and close partnership with the SOC team. You will lead the Project Consultancy division, and you will be supported by a Phenomenal SOC to be able to deliver Consultancy services and offer a MSSP wrap around that is unrivalled in the market right now. You will the core enabler of detection-led security and ensure that assessments, testing and advisory services improve the detection, response and assurance. You will ensure this is done through a deep understanding of IT environments and architecture and that meaningful assurance depends on how systems are built and run. You will have astute commercial awareness to manage and optimise core Professional Services levers such as utilisation days rates; skills mix as have a strong tactical grasp of forecasting and delivery dynamics. Following incidents, you will lead Root Cause Analysis and drive concrete remediation across the client environment, internal services and delivery practices. Key Skills: Proven experience in leading large-scale consulting operations, including information consulting, penetration testing, and technical consulting. Strong understanding of IT infrastructure, cloud platforms, identity systems, and enterprise architectures, and how these shape both risk and remediation. Strong grasp of professional services economics and delivery mechanics, including utilisation, margin, and capacity planning. Deep understanding of assurance methodologies, risk management, penetration testing techniques, and relevant frameworks/standards. Strong leadership and people management skills, with experience developing senior managers and technical teams. Commercial acumen and experience managing budgets, contracts, and service portfolios. Duties and Responsibilities: Define and execute the assurance services strategy, ensuring alignment with business objectives and client needs. Position Assurance as a core enabler of detection-led security, ensuring that assessments, testing, and advisory services actively improve detection quality, response effectiveness, and client resilience. Operate as a close strategic partner to the Head of Security Services, jointly exploring service evolution Oversee the design and delivery of assurance services Ensure that assurance activities are grounded in a deep understanding of client IT environments, architectures, and operational constraints Oversee project implementations and technology integrations, ensuring robust delivery of assurance and consulting services. Maintain and enhance assurance governance frameworks, ensuring compliance with relevant standards and regulations (eg, ISO 27001, GDPR, PCI-DSS, NIST). Own the assurance services budget, including forecasting, cost control, and investment planning. Actively manage and optimise core professional services levers, including utilisation, day rates, skill mix, cost by grade, and margin, with a strong tactical grasp of short-cycle forecasting and delivery dynamics. This is as good a role as there is out there now, you will be a huge part of the growth and excitement within the Cyber Division and they are monthly half day meet ups in the office, and quarterly get together which will enable you to collaborate and be part of. Head of Professional Consultancy Services - Cyber Security Services - Microsoft, Cyber Operations, Engineering - £90,000 - £100,% plus bonus - Homebased
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 26, 2026
Full time
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
About Unity Advisory Unity Advisory is a challenger advisory firm. Built for the AI-enabled world, we operate a lean, conflict-free, and client-centric model that embeds AI across all workstreams. With no audit practice, we avoid traditional conflicts, enabling us to focus solely on delivering value through agile execution and outcome-based commercial models. Our culture is highly collaborative, flat-structured, free of legacy silos, and laser-focused on creating impact for our clients. The Role We are seeking entrepreneurial, client-centric, and hungry Senior Managers to join our Deals practice. This role will be instrumental in developing our AI-enabled propositions on Post Merger Integration (inc. Synergy Development), Carve-out support, and broader Value Creation engagements. You'll bring a strong track record of client delivery and subject matter expertise from a consulting or relevant industry background. You'll have experience advising Private Equity and/or Corporate clients at the C-Suite level. As a Senior Manager, you will play a key role in shaping Unity Advisory's market presence, collaborating across the firm, and developing innovative, outcome-driven solutions for clients. Responsibilities You will participate in origination efforts and help develop client and engagement opportunities through focused business development, while also collaborating on pitches and thought leadership. You will co-develop, along with the wider team, the future operating model for deals, helping to build the AI toolkit required to innovate new propositions and client services. Lead and deliver high-impact client engagements across Value Creation, PMI, Carve-out, and Due Diligence for both PE & Corporate clients. Build and nurture a high-performing team, coaching colleagues and fostering a supportive and open feedback environment. Collaborate with the wider Unity Advisory team to evolve firm strategy, service offerings, and market positioning. Represent Unity Advisory in the market, building a trusted advisor profile with clients, investors, and partners. Be a key part of a fast-growing disrupter in the professional services market. Qualifications 6+ years' experience in a Value Creation / M&A role, with senior leadership exposure. Relevant subject matter expertise including, but not limited to: Integration Blueprinting & Planning, Day 1 Readiness, Synergy Development, TSA Assessment & Management, Due Diligence, Equity Story, Target Operating Model, and IMO / Separation PMO. Proven track record of delivering Value Creation services within an M&A context (buy and sell side). Excellent project management and program orchestration skills. Experience with Private Equity clients and portfolio company situations. Strong influence and interpersonal skills, with the ability to partner with and challenge senior stakeholders. Entrepreneurial mindset and appetite to help build a challenger firm from the ground up. A hunger to build, collaborating across Unity Advisory to do so at pace. What you'll get from us The opportunity to refine your business development skills on your terms, providing you with a clear runway to a Partner role. A dynamic culture where you will be supported and encouraged through client work and business development. An innovative AI toolkit, producing higher quality work products and enabling you to spend time on the more interesting aspects of your role. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Feb 26, 2026
Full time
About Unity Advisory Unity Advisory is a challenger advisory firm. Built for the AI-enabled world, we operate a lean, conflict-free, and client-centric model that embeds AI across all workstreams. With no audit practice, we avoid traditional conflicts, enabling us to focus solely on delivering value through agile execution and outcome-based commercial models. Our culture is highly collaborative, flat-structured, free of legacy silos, and laser-focused on creating impact for our clients. The Role We are seeking entrepreneurial, client-centric, and hungry Senior Managers to join our Deals practice. This role will be instrumental in developing our AI-enabled propositions on Post Merger Integration (inc. Synergy Development), Carve-out support, and broader Value Creation engagements. You'll bring a strong track record of client delivery and subject matter expertise from a consulting or relevant industry background. You'll have experience advising Private Equity and/or Corporate clients at the C-Suite level. As a Senior Manager, you will play a key role in shaping Unity Advisory's market presence, collaborating across the firm, and developing innovative, outcome-driven solutions for clients. Responsibilities You will participate in origination efforts and help develop client and engagement opportunities through focused business development, while also collaborating on pitches and thought leadership. You will co-develop, along with the wider team, the future operating model for deals, helping to build the AI toolkit required to innovate new propositions and client services. Lead and deliver high-impact client engagements across Value Creation, PMI, Carve-out, and Due Diligence for both PE & Corporate clients. Build and nurture a high-performing team, coaching colleagues and fostering a supportive and open feedback environment. Collaborate with the wider Unity Advisory team to evolve firm strategy, service offerings, and market positioning. Represent Unity Advisory in the market, building a trusted advisor profile with clients, investors, and partners. Be a key part of a fast-growing disrupter in the professional services market. Qualifications 6+ years' experience in a Value Creation / M&A role, with senior leadership exposure. Relevant subject matter expertise including, but not limited to: Integration Blueprinting & Planning, Day 1 Readiness, Synergy Development, TSA Assessment & Management, Due Diligence, Equity Story, Target Operating Model, and IMO / Separation PMO. Proven track record of delivering Value Creation services within an M&A context (buy and sell side). Excellent project management and program orchestration skills. Experience with Private Equity clients and portfolio company situations. Strong influence and interpersonal skills, with the ability to partner with and challenge senior stakeholders. Entrepreneurial mindset and appetite to help build a challenger firm from the ground up. A hunger to build, collaborating across Unity Advisory to do so at pace. What you'll get from us The opportunity to refine your business development skills on your terms, providing you with a clear runway to a Partner role. A dynamic culture where you will be supported and encouraged through client work and business development. An innovative AI toolkit, producing higher quality work products and enabling you to spend time on the more interesting aspects of your role. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Regional Director: Secondary Education (South West Cluster) Location: Bristol / South West England Salary: £129,012 - £142,183 (L42 - L46) Contract: Permanent, Full-Time Start Date: April 2026 (September starts welcomed for exceptional candidates) The Mandate: High-Stakes Leadership with a Human Heart Are you a decisive, high-impact educationalist ready to lead a cluster of five secondary academies in the vibrant, complex landscape of Bristol? On behalf of a leading, purpose-driven National Multi-Academy Trust, we are seeking a Regional Director to spearhead the evolution of five secondary academies in Bristol and the surrounding South West region. This is a pivotal senior appointment for a decisive leader who balances rigorous high expectations with a deeply relational, values-led approach. The Role: Leading Leaders As Regional Director overseeing five Bristol-based academies, your mission is to move beyond "Good" and toward "Exceptional," ensuring that every child - regardless of their starting point - experiences a culture of belonging and academic excellence. You will act as the primary line manager and coach for a cohort of secondary Principals, providing the principled authority required to navigate the sharp end of urban education. This is not a role for a "distant administrator." You will be on the front line, coaching and empowering our Principals to remove systemic barriers, manage complex challenges, and deliver the organisation's 2030 Strategy with precision and empathy. Your core objectives will include: Driving High-Stakes Turnaround & Growth: Leveraging your experience in lower socio-economic communities to eliminate barriers to learning and accelerate student outcomes. Strategic Alignment: Translating a national 2030 vision into tactical, on-the-ground success across a diverse portfolio of schools - including a significant "new-build" secondary project. Inclusion as a Standard: Moving beyond data to foster a genuine culture of belonging, specifically overseeing regional strategies for SEND and Mental Health. Systems Stewardship: Ensuring the financial sustainability and operational rigour of the cluster while mentoring the next generation of Executive leaders. The Ideal Candidate We are looking for an individual with gravitas and grace - someone who can stand up to rigorous scrutiny while empowering their teams through a coaching-first philosophy. Decisive Strategist: You have a proven track record of "turning around" or scaling performance in lower socio-economic, disadvantaged communities. You possess the confidence to make difficult, high-level decisions regarding school improvement, industrial relations, and cultural shifts. Relational Expert: You lead through coaching and mentoring, not diktat. You have the gravitas to stand up to scrutiny and the influence to align diverse teams behind a single vision. Inclusion Specialist: You understand that attendance and behaviour are qualitative cultural shifts, not just data points. You likely hold deep expertise in SEND or Mental Health and know how to use this to transform lives. System Leader: You are currently an Executive Principal, a Principal of a large/complex Secondary, or an existing Regional Director looking for a role that offers true freedom to innovate. Mission-Driven: You align with a "whole-person" educational philosophy, believing that academic excellence and community hub integration are mutually inclusive. The Offer Salary & Benefits: A highly competitive package, plus LGPS and significant professional development. National Influence: Opportunity to lead on national thematic specialisms (e.g., Inclusion, Data, or Curriculum) alongside a high-performing Executive team. Autonomy: The freedom to innovate and evolve regional structures within a highly respected national framework.
Feb 26, 2026
Full time
Regional Director: Secondary Education (South West Cluster) Location: Bristol / South West England Salary: £129,012 - £142,183 (L42 - L46) Contract: Permanent, Full-Time Start Date: April 2026 (September starts welcomed for exceptional candidates) The Mandate: High-Stakes Leadership with a Human Heart Are you a decisive, high-impact educationalist ready to lead a cluster of five secondary academies in the vibrant, complex landscape of Bristol? On behalf of a leading, purpose-driven National Multi-Academy Trust, we are seeking a Regional Director to spearhead the evolution of five secondary academies in Bristol and the surrounding South West region. This is a pivotal senior appointment for a decisive leader who balances rigorous high expectations with a deeply relational, values-led approach. The Role: Leading Leaders As Regional Director overseeing five Bristol-based academies, your mission is to move beyond "Good" and toward "Exceptional," ensuring that every child - regardless of their starting point - experiences a culture of belonging and academic excellence. You will act as the primary line manager and coach for a cohort of secondary Principals, providing the principled authority required to navigate the sharp end of urban education. This is not a role for a "distant administrator." You will be on the front line, coaching and empowering our Principals to remove systemic barriers, manage complex challenges, and deliver the organisation's 2030 Strategy with precision and empathy. Your core objectives will include: Driving High-Stakes Turnaround & Growth: Leveraging your experience in lower socio-economic communities to eliminate barriers to learning and accelerate student outcomes. Strategic Alignment: Translating a national 2030 vision into tactical, on-the-ground success across a diverse portfolio of schools - including a significant "new-build" secondary project. Inclusion as a Standard: Moving beyond data to foster a genuine culture of belonging, specifically overseeing regional strategies for SEND and Mental Health. Systems Stewardship: Ensuring the financial sustainability and operational rigour of the cluster while mentoring the next generation of Executive leaders. The Ideal Candidate We are looking for an individual with gravitas and grace - someone who can stand up to rigorous scrutiny while empowering their teams through a coaching-first philosophy. Decisive Strategist: You have a proven track record of "turning around" or scaling performance in lower socio-economic, disadvantaged communities. You possess the confidence to make difficult, high-level decisions regarding school improvement, industrial relations, and cultural shifts. Relational Expert: You lead through coaching and mentoring, not diktat. You have the gravitas to stand up to scrutiny and the influence to align diverse teams behind a single vision. Inclusion Specialist: You understand that attendance and behaviour are qualitative cultural shifts, not just data points. You likely hold deep expertise in SEND or Mental Health and know how to use this to transform lives. System Leader: You are currently an Executive Principal, a Principal of a large/complex Secondary, or an existing Regional Director looking for a role that offers true freedom to innovate. Mission-Driven: You align with a "whole-person" educational philosophy, believing that academic excellence and community hub integration are mutually inclusive. The Offer Salary & Benefits: A highly competitive package, plus LGPS and significant professional development. National Influence: Opportunity to lead on national thematic specialisms (e.g., Inclusion, Data, or Curriculum) alongside a high-performing Executive team. Autonomy: The freedom to innovate and evolve regional structures within a highly respected national framework.
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Your Next Challenge At Moneycorp, we power global payments by combining worldwide reach with local expertise to help our clients thrive beyond borders. As Senior Sales Manager for Payment Solutions, you'll lead growth for our tech driven platform, owning complex sales cycles for enterprise organisations. You'll shape strategy, build pipeline, and close recurring revenue opportunities that embed Moneycorp's capabilities directly into customers' ecosystems. This is a consultative, insight led role. You'll translate customer problems into customer focused solutions powered by our end to end payments stack. Working closely with Sales Leadership, Product, Partnerships and Marketing, you'll run joint go to market plays, influence our roadmap with market insight, and hold a high bar on KYC/AML and regulatory and compliance excellence. Join us to build solutions that make global transactions effortless, turning complex FX and cross border payment challenges into a competitive edge for our customers. Role Responsibilities New Business Development Develop, manage and close sales pipeline for new, strategic mid market and large enterprise accounts. Consistently deliver revenue targets - ensuring company revenue goals and objectives are achieved. Identify new business opportunities through consultative selling and acting as a trusted advisor to prospects and customers alike. Visit and communicate with prospects, partners and clients regularly. Uncover customer needs, develop champions, present specific use cases, demonstrate the differentiated value of Moneycorp products and services and negotiate favourable pricing and terms by selling value and return on investment. Identify and leverage strategic partnerships with current and prospective businesses to cultivate and manage partner, distribution and channel relationships. Teamwork / Collaboration Team oriented, with a demonstrated ability to build and maintain strategic working relationships both internal and externally with prospects and partners. Engage closely with our global sales teams as well as integration teams to serve as an innovation influencer for our product roadmap and strategy. Communicate with salespeople, shared support services and external partners with the goal of expanding Moneycorp's business reach. Industry Champion / Expert Represent Moneycorp at trade shows, conferences, industry meetings, etc. Gather regular market information including competitors, customers, market commentary and industry related news. Metrics and Reporting Be a strategic thinker that can take broad visions and concepts and then develop and execute structured plans, actions and measurable metrics to achieve them. Accurately forecast quarterly and annual revenue numbers and dedicate yourself to achieving those numbers and deadlines. Use Customer Relationship Management software (CRM) extensively. Organise and maintain up to date information on touchpoints with contacts through CRM software. What We're Looking For 5+ years of experience in financial services, and/or SaaS with strong B2B sales experience. End to end sales experience, including lead generation, onboarding and closing complex customers. Experience listening to customers to understand the problems they are trying to solve, enabling channel partner ecosystems, sales forecasting and negotiating/closing is essential. Understanding of the corporate payments process and flow of funds from the client through to the beneficiaries. Demonstrated sales outcomes that have exceeded goals with a proven record of significant revenue generation. Demonstrated experience with Online Payment Platforms. Proven track record of success within the mid size to large business environments. Ability and willingness to potentially grow a team and manage a regional P&L. Proficient use of Customer Relationship Management software (e.g. MS Dynamics, Salesforce). Proven success in winning new business and helping others close new sales opportunities. Skills A hands on, quota focused sales leader who is comfortable engaging daily with enterprise customers, prospects and partners. Ability to identify, position and implement complex services to potential prospects, dealing with prospective customer contacts amongst C level executives. Strong communication skills - verbal and written with a particular strength in developing customer proposals and RFP responses. Highly numerate, analytical and competent in providing analytics. Excellent attention to detail. Education IT literate - proficient in Microsoft Office. Bachelor's degree preferable. Please note This is a full time, permanent position with an opportunity to work on a hybrid basis within the Payment Solutions team in our London office. What you get in return This role offers a competitive salary and commission structure, plus a benefits package including private medical health insurance. Interested If the role sounds like you, Apply Now to upload a copy of your CV. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and InternationalPayments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance and business needs.
Feb 26, 2026
Full time
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Your Next Challenge At Moneycorp, we power global payments by combining worldwide reach with local expertise to help our clients thrive beyond borders. As Senior Sales Manager for Payment Solutions, you'll lead growth for our tech driven platform, owning complex sales cycles for enterprise organisations. You'll shape strategy, build pipeline, and close recurring revenue opportunities that embed Moneycorp's capabilities directly into customers' ecosystems. This is a consultative, insight led role. You'll translate customer problems into customer focused solutions powered by our end to end payments stack. Working closely with Sales Leadership, Product, Partnerships and Marketing, you'll run joint go to market plays, influence our roadmap with market insight, and hold a high bar on KYC/AML and regulatory and compliance excellence. Join us to build solutions that make global transactions effortless, turning complex FX and cross border payment challenges into a competitive edge for our customers. Role Responsibilities New Business Development Develop, manage and close sales pipeline for new, strategic mid market and large enterprise accounts. Consistently deliver revenue targets - ensuring company revenue goals and objectives are achieved. Identify new business opportunities through consultative selling and acting as a trusted advisor to prospects and customers alike. Visit and communicate with prospects, partners and clients regularly. Uncover customer needs, develop champions, present specific use cases, demonstrate the differentiated value of Moneycorp products and services and negotiate favourable pricing and terms by selling value and return on investment. Identify and leverage strategic partnerships with current and prospective businesses to cultivate and manage partner, distribution and channel relationships. Teamwork / Collaboration Team oriented, with a demonstrated ability to build and maintain strategic working relationships both internal and externally with prospects and partners. Engage closely with our global sales teams as well as integration teams to serve as an innovation influencer for our product roadmap and strategy. Communicate with salespeople, shared support services and external partners with the goal of expanding Moneycorp's business reach. Industry Champion / Expert Represent Moneycorp at trade shows, conferences, industry meetings, etc. Gather regular market information including competitors, customers, market commentary and industry related news. Metrics and Reporting Be a strategic thinker that can take broad visions and concepts and then develop and execute structured plans, actions and measurable metrics to achieve them. Accurately forecast quarterly and annual revenue numbers and dedicate yourself to achieving those numbers and deadlines. Use Customer Relationship Management software (CRM) extensively. Organise and maintain up to date information on touchpoints with contacts through CRM software. What We're Looking For 5+ years of experience in financial services, and/or SaaS with strong B2B sales experience. End to end sales experience, including lead generation, onboarding and closing complex customers. Experience listening to customers to understand the problems they are trying to solve, enabling channel partner ecosystems, sales forecasting and negotiating/closing is essential. Understanding of the corporate payments process and flow of funds from the client through to the beneficiaries. Demonstrated sales outcomes that have exceeded goals with a proven record of significant revenue generation. Demonstrated experience with Online Payment Platforms. Proven track record of success within the mid size to large business environments. Ability and willingness to potentially grow a team and manage a regional P&L. Proficient use of Customer Relationship Management software (e.g. MS Dynamics, Salesforce). Proven success in winning new business and helping others close new sales opportunities. Skills A hands on, quota focused sales leader who is comfortable engaging daily with enterprise customers, prospects and partners. Ability to identify, position and implement complex services to potential prospects, dealing with prospective customer contacts amongst C level executives. Strong communication skills - verbal and written with a particular strength in developing customer proposals and RFP responses. Highly numerate, analytical and competent in providing analytics. Excellent attention to detail. Education IT literate - proficient in Microsoft Office. Bachelor's degree preferable. Please note This is a full time, permanent position with an opportunity to work on a hybrid basis within the Payment Solutions team in our London office. What you get in return This role offers a competitive salary and commission structure, plus a benefits package including private medical health insurance. Interested If the role sounds like you, Apply Now to upload a copy of your CV. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and InternationalPayments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance and business needs.
Pharmaceutical Quality Assurance Manager The Pharmaceutical Quality Assurance Manager will be responsible for all aspects of Quality Assurance within the Pharmacy Department specifically the unit dose packaging and the aseptic unit. The role includes strategic workforce management, service improvement and budget oversight, working closely with clinical, operational and corporate teams, along with the responsibility for establishing and managing all aspects of the Pharmaceutical Quality Management System (PQMS) in line with GMP requirements. Main duties of the job Provide PQMS to support the comprehensive pharmacy production services provided to the hospital, ensuring compliance with current directives, legislation, external audit findings, GMP, GCP, GDP and Health and Safety. Review and develop training in aseptic techniques for new staff and supervise newly validated staff during aseptic production. Responsible for ensuring procedures are in place for the use of all equipment used within the department and that staff are trained in its use. Manage the quality management system for all aspects of the sterile and non-sterile services. Conduct internal audits and host audits by external bodies as well as regulators. About us Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development. Job responsibilities Quality Assurance Provide PQMS to support the comprehensive pharmacy production services provided to the hospital, ensuring compliance with current directives, legislation, external audit findings, GMP, GCP, GDP and Health and Safety. This service may include the provision of chemotherapy, TPN, CIVAS, and investigational medicinal products as well as repackaging of non-sterile formulations. Interpret and implement National Guidance and regulatory requirements relating to aseptic services, repackaging and Quality Assurance to develop and maintain SOPs and policies for the safe and efficient manufacture of suitable products. Continue to develop the PQMS to support pharmacy services provided to CCL to improve the quality of patient care and services in line with the objectives of the hospital and the needs of our patients. Manage the PQMS in relation to provision of aseptic and repackaging services to external customers and further develop these services in accordance with the organisational business plans. Responsible for management of Technical / Quality Agreements with third party suppliers and customers. Maintain effective communication between the technical production team and quality control/assurance staff members within the department. Ensure a sufficiently robust capacity plan is in place and implement measures to ensure capacity is not exceeded. Good business acumen to improve business efficiency and compliance. This may include generation of business plans/cases/capital bids. Comment on CCF, CCL, local and regional policies relating to areas of expertise. Ensure that any complaints are investigated promptly with outcomes communicated to stakeholders. To support research and development within the departments and be aware of, adhere to and promote research governance. Training and Staff Development Review and develop competency-based training programmes and validation procedures for staff working within pharmacy production services. Ensure all staff are adequately trained and are competent in the work they perform. Review and develop training in aseptic techniques for new staff and supervise newly validated staff during aseptic production. Supervise the validation work of other staff as necessary. Undertake Continuing Professional Development to maintain specialist knowledge in the fields of production services and GMP as well as GCP, GDP. Performance will be formally reviewed, training needs identified and objectives agreed every 12 months as part of the Annual performance review scheme. Complete the aseptic services training and accreditation programme according to the role requirements. Finance and resource management Write specifications for capital equipment and review tenders to ensure that equipment purchase is of the required quality and represents good value for money. Responsible for ensuring procedures are in place for the use of all equipment used within the department and that staff are trained in its use. Responsible for approving Service Level Agreements and technical contracts with equipment and facility maintenance companies and ensuring that these are adhered to. Ensure data is managed appropriately within the service. Operational Leadership To manage time effectively when there may be competing demands for attention and to work independently and accurately when under pressure. Manage the quality management system for all aspects of the sterile and non-sterile services. Ensure appropriate documentation and records are maintained and are accessible. Review all procedures and documentation at the required frequency to ensure that they are current, relevant, validated and meet current regulatory requirements. Ensure all staff are kept up to date with procedural changes. Responsible for ensuring all quality assurance tasks necessary for the running of a production unit are carried out and that this work whether performed in-house or by external organisations meets the standards required by the MHRA. Ensure that any deficiencies identified are rectified promptly. Prepare and manage the annual internal audit plan and perform regular internal audits, provide reports and approve CAPAs proposed in response to deficiencies raised. Ensure the site master file is maintained and updated. Responsible for ensuring service contracts for equipment and external services exist and that equipment is maintained properly. Ensure appropriate storage and quality of raw materials and storage of final products. Collate and act upon relevant product information such as stability data and COSHH. As part of the final check/release role ensure environmental monitoring, cleaning and operator validations have been undertaken. Take action to resolve any out of specification results before products are released. Responsible for trend analysis of environmental parameters is undertaken to identify critical control points and implement any actions that may be required. Responsible for appropriate control of cleanroom environments. Responsible for escalation and management of internal and external errors. Audit Conduct internal audits and host audits by external bodies as well as regulators. Excellent interpersonal skills to ensure audit findings are a true representation. Prepare action plans in response to regulatory inspections and external audits. Identify areas for audit and co-ordinate audits to ensure adherence to GMP, GCP, GDP and other regulations, National guidance, best standards to encourage best practice and maximise the efficiency of the department. Critically evaluate the quality systems during internal audit. Participate in and contribute to multi-disciplinary audit. Workforce & People Management Provide direct line management and professional leadership to the Quality assurance team. Champion a high-performing, inclusive culture with a focus on well-being, equity, and continuous development. Lead workforce planning, recruitment, onboarding, and ongoing performance management, ensuring staffing aligns with service needs and strategic growth. Develop team capability through tailored training, mentoring, and succession planning. Line management of the Lead QA technician and other nominated staff with Quality Assurance responsibilities. Undertake one-to-one appraisals, undertake APR, approve overtime and lieu time, manage annual leave, sickness, absence, recruitment and retention, training and initial stages of grievance and disciplinary procedures. Be responsible for the self- development of skills and competencies through participation in learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post Appropriate support of Pharmacy staff undertaking Quality Assurance roles. Act as a role model for junior Pharmacy staff. To take full management responsibility of the team, providing leadership, recognising and developing the teams, mentoring, coaching and training them to utilise the strengths to enhance the departments performance and build organisational capability. Assessing staff performance against agreed performance standards/objectives and/or competencies at least annually and develop meaningful and achievable personal development plans and objectives. To be responsible for the self- development of skills and competencies through participation in learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post. Strategic Planning & Service Development Contribute to the strategic vision and delivery of Pharmacy Services within Cleveland Clinic London, supporting integration with broader hospital goals. . click apply for full job details
Feb 26, 2026
Full time
Pharmaceutical Quality Assurance Manager The Pharmaceutical Quality Assurance Manager will be responsible for all aspects of Quality Assurance within the Pharmacy Department specifically the unit dose packaging and the aseptic unit. The role includes strategic workforce management, service improvement and budget oversight, working closely with clinical, operational and corporate teams, along with the responsibility for establishing and managing all aspects of the Pharmaceutical Quality Management System (PQMS) in line with GMP requirements. Main duties of the job Provide PQMS to support the comprehensive pharmacy production services provided to the hospital, ensuring compliance with current directives, legislation, external audit findings, GMP, GCP, GDP and Health and Safety. Review and develop training in aseptic techniques for new staff and supervise newly validated staff during aseptic production. Responsible for ensuring procedures are in place for the use of all equipment used within the department and that staff are trained in its use. Manage the quality management system for all aspects of the sterile and non-sterile services. Conduct internal audits and host audits by external bodies as well as regulators. About us Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development. Job responsibilities Quality Assurance Provide PQMS to support the comprehensive pharmacy production services provided to the hospital, ensuring compliance with current directives, legislation, external audit findings, GMP, GCP, GDP and Health and Safety. This service may include the provision of chemotherapy, TPN, CIVAS, and investigational medicinal products as well as repackaging of non-sterile formulations. Interpret and implement National Guidance and regulatory requirements relating to aseptic services, repackaging and Quality Assurance to develop and maintain SOPs and policies for the safe and efficient manufacture of suitable products. Continue to develop the PQMS to support pharmacy services provided to CCL to improve the quality of patient care and services in line with the objectives of the hospital and the needs of our patients. Manage the PQMS in relation to provision of aseptic and repackaging services to external customers and further develop these services in accordance with the organisational business plans. Responsible for management of Technical / Quality Agreements with third party suppliers and customers. Maintain effective communication between the technical production team and quality control/assurance staff members within the department. Ensure a sufficiently robust capacity plan is in place and implement measures to ensure capacity is not exceeded. Good business acumen to improve business efficiency and compliance. This may include generation of business plans/cases/capital bids. Comment on CCF, CCL, local and regional policies relating to areas of expertise. Ensure that any complaints are investigated promptly with outcomes communicated to stakeholders. To support research and development within the departments and be aware of, adhere to and promote research governance. Training and Staff Development Review and develop competency-based training programmes and validation procedures for staff working within pharmacy production services. Ensure all staff are adequately trained and are competent in the work they perform. Review and develop training in aseptic techniques for new staff and supervise newly validated staff during aseptic production. Supervise the validation work of other staff as necessary. Undertake Continuing Professional Development to maintain specialist knowledge in the fields of production services and GMP as well as GCP, GDP. Performance will be formally reviewed, training needs identified and objectives agreed every 12 months as part of the Annual performance review scheme. Complete the aseptic services training and accreditation programme according to the role requirements. Finance and resource management Write specifications for capital equipment and review tenders to ensure that equipment purchase is of the required quality and represents good value for money. Responsible for ensuring procedures are in place for the use of all equipment used within the department and that staff are trained in its use. Responsible for approving Service Level Agreements and technical contracts with equipment and facility maintenance companies and ensuring that these are adhered to. Ensure data is managed appropriately within the service. Operational Leadership To manage time effectively when there may be competing demands for attention and to work independently and accurately when under pressure. Manage the quality management system for all aspects of the sterile and non-sterile services. Ensure appropriate documentation and records are maintained and are accessible. Review all procedures and documentation at the required frequency to ensure that they are current, relevant, validated and meet current regulatory requirements. Ensure all staff are kept up to date with procedural changes. Responsible for ensuring all quality assurance tasks necessary for the running of a production unit are carried out and that this work whether performed in-house or by external organisations meets the standards required by the MHRA. Ensure that any deficiencies identified are rectified promptly. Prepare and manage the annual internal audit plan and perform regular internal audits, provide reports and approve CAPAs proposed in response to deficiencies raised. Ensure the site master file is maintained and updated. Responsible for ensuring service contracts for equipment and external services exist and that equipment is maintained properly. Ensure appropriate storage and quality of raw materials and storage of final products. Collate and act upon relevant product information such as stability data and COSHH. As part of the final check/release role ensure environmental monitoring, cleaning and operator validations have been undertaken. Take action to resolve any out of specification results before products are released. Responsible for trend analysis of environmental parameters is undertaken to identify critical control points and implement any actions that may be required. Responsible for appropriate control of cleanroom environments. Responsible for escalation and management of internal and external errors. Audit Conduct internal audits and host audits by external bodies as well as regulators. Excellent interpersonal skills to ensure audit findings are a true representation. Prepare action plans in response to regulatory inspections and external audits. Identify areas for audit and co-ordinate audits to ensure adherence to GMP, GCP, GDP and other regulations, National guidance, best standards to encourage best practice and maximise the efficiency of the department. Critically evaluate the quality systems during internal audit. Participate in and contribute to multi-disciplinary audit. Workforce & People Management Provide direct line management and professional leadership to the Quality assurance team. Champion a high-performing, inclusive culture with a focus on well-being, equity, and continuous development. Lead workforce planning, recruitment, onboarding, and ongoing performance management, ensuring staffing aligns with service needs and strategic growth. Develop team capability through tailored training, mentoring, and succession planning. Line management of the Lead QA technician and other nominated staff with Quality Assurance responsibilities. Undertake one-to-one appraisals, undertake APR, approve overtime and lieu time, manage annual leave, sickness, absence, recruitment and retention, training and initial stages of grievance and disciplinary procedures. Be responsible for the self- development of skills and competencies through participation in learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post Appropriate support of Pharmacy staff undertaking Quality Assurance roles. Act as a role model for junior Pharmacy staff. To take full management responsibility of the team, providing leadership, recognising and developing the teams, mentoring, coaching and training them to utilise the strengths to enhance the departments performance and build organisational capability. Assessing staff performance against agreed performance standards/objectives and/or competencies at least annually and develop meaningful and achievable personal development plans and objectives. To be responsible for the self- development of skills and competencies through participation in learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post. Strategic Planning & Service Development Contribute to the strategic vision and delivery of Pharmacy Services within Cleveland Clinic London, supporting integration with broader hospital goals. . click apply for full job details
