Liability Adjuster circa 50,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a Liability Adjuster you will be at the heart of supporting and handling a mixed portfolio of liability claims, including injury and property liability claims. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Visit Claimants, the Insured and other parties as appropriate to investigate claims, gather evidence, interview witnesses and prepare witness statements. Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, legal liability, quantum and any future actions. Prepare liability case management plans where appropriate. Instruct and control claim related experts such as lawyers, forensic scientists and surveyors as appropriate. Communicate regularly with all interested parties; prepare interim reports and appropriate related communication. Agree conclusion of claims to include possible settlement and prepare final reports. Assist development of relationships with existing and new clients. Assist in the development of adjusters and support staff to improve productivity and quality. Maintain continual professional development in any technical or legal changes which may have a bearing on a liability claim. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company. Competencies Customer focused Quality focused role - providing excellent standard of service to both internal and external customers Team focused - working with colleagues throughout the business Proactive - making sure Client service and quality standards are met Reactive - responding to daily workloads as dictated by customer requirements Handle and co-ordinate complaints and compliments Achievement of own performance targets Competent use of technology Personal Characteristics Ability to work on own initiative Ability to demonstrate attention to detail and analyse complex issues Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and a proactive approach to solving problems Able to co-ordinate a variety of actions concurrently Ability to work to given targets Flexible approach - the jobholder will be required to travel throughout the UK as appropriate. Skills and Experience Extensive relevant liability adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications ACII or ACILA or other relevant professional qualification Interested in knowing more? CLICK APPLY.
Dec 11, 2025
Full time
Liability Adjuster circa 50,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a Liability Adjuster you will be at the heart of supporting and handling a mixed portfolio of liability claims, including injury and property liability claims. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Visit Claimants, the Insured and other parties as appropriate to investigate claims, gather evidence, interview witnesses and prepare witness statements. Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, legal liability, quantum and any future actions. Prepare liability case management plans where appropriate. Instruct and control claim related experts such as lawyers, forensic scientists and surveyors as appropriate. Communicate regularly with all interested parties; prepare interim reports and appropriate related communication. Agree conclusion of claims to include possible settlement and prepare final reports. Assist development of relationships with existing and new clients. Assist in the development of adjusters and support staff to improve productivity and quality. Maintain continual professional development in any technical or legal changes which may have a bearing on a liability claim. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company. Competencies Customer focused Quality focused role - providing excellent standard of service to both internal and external customers Team focused - working with colleagues throughout the business Proactive - making sure Client service and quality standards are met Reactive - responding to daily workloads as dictated by customer requirements Handle and co-ordinate complaints and compliments Achievement of own performance targets Competent use of technology Personal Characteristics Ability to work on own initiative Ability to demonstrate attention to detail and analyse complex issues Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and a proactive approach to solving problems Able to co-ordinate a variety of actions concurrently Ability to work to given targets Flexible approach - the jobholder will be required to travel throughout the UK as appropriate. Skills and Experience Extensive relevant liability adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications ACII or ACILA or other relevant professional qualification Interested in knowing more? CLICK APPLY.
Major Loss Adjuster 85,000- 90,000 DOE Covering the Scottish Borders Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person Ability to work on own initiative. Ability to demonstrate an attention to detail and proactively analyse and resolve complex issues. Ability to work as an individual and lead a team of professionals. Excellent customer service and communication skills with a positive attitude. Able to co-ordinate a variety of actions concurrently. Ability to work to given targets. Flexible approach - the job holder will be required to travel throughout the UK as appropriate. Responsibilities Investigate and manage major & complex loss claims including carrying out site visits. Build rapport and a detailed appreciation of the operations impacting the claim and ensure understanding of cover with the Insured, Broker and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. Skills and Experience (E: essential, D: desirable) Significant, relevant, major and complex loss adjusting experience (E). Strong client relationship building experience (E). Excellent communication skills (E). Education and Qualifications (E: essential, D: desirable) ACILA, or ACII or other relevant professional qualification or experience (D). Interested in knowing more? CLICK APPLY.
Dec 11, 2025
Full time
Major Loss Adjuster 85,000- 90,000 DOE Covering the Scottish Borders Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person Ability to work on own initiative. Ability to demonstrate an attention to detail and proactively analyse and resolve complex issues. Ability to work as an individual and lead a team of professionals. Excellent customer service and communication skills with a positive attitude. Able to co-ordinate a variety of actions concurrently. Ability to work to given targets. Flexible approach - the job holder will be required to travel throughout the UK as appropriate. Responsibilities Investigate and manage major & complex loss claims including carrying out site visits. Build rapport and a detailed appreciation of the operations impacting the claim and ensure understanding of cover with the Insured, Broker and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager. Skills and Experience (E: essential, D: desirable) Significant, relevant, major and complex loss adjusting experience (E). Strong client relationship building experience (E). Excellent communication skills (E). Education and Qualifications (E: essential, D: desirable) ACILA, or ACII or other relevant professional qualification or experience (D). Interested in knowing more? CLICK APPLY.
Pension Fund Payroll Manager A Local Authority in the South West who are looking to appoint a talented Pension Fund Payroll Manager on an interim basis are working with Spencer Clarke Group to find the successful candidate. What's on offer: Hourly Rate: 26 - 35 per week (negotiable based on experience) Please submit your CV with the rate you require Remote working 3-6 Month Initial Contract Contract type: Contract, full time Hours: 09:00 - 17:00 About the role: Based in the South West (Hybrid): The Council is seeking an experienced interim Payroll Manager to lead its pensioner payroll service, overseeing more than 16,000 monthly BACS payments worth around 100m per year. This is a key post within the Pension Fund, ensuring all payments are accurate, timely and fully compliant with statutory requirements. The role will also be responsible for planning and delivering the transition of the pensioner payroll from the Council's payroll system onto a new integrated pensions administration system. Responsibilities: Run the monthly pensioner payroll, ensuring timely and accurate payments to all pensioners. Plan and manage the transition to the new integrated payroll system. Complete statutory returns, including RTI submissions and tax payments. Ensure compliance with HMRC and LGPS regulations. Carry out monthly reconciliations and implement effective controls and processes. Lead on mortality tracing, annual increases, data updates and overpayment recovery. Provide a high-quality service to members, including payslips and P60s. Supervise and support the Payroll Officer, planning workloads and ensuring deadlines are met. Provide data outputs for the financial ledger. About you: You will have the following experience: Experience of running a payroll for a large employer. A relevant professional payroll qualification. Strong understanding of the Local Government Pension Scheme. Knowledge of national pension issues and statutory payroll requirements. Good negotiation and influencing skills. Ability to develop effective processes and solve complex problems. Strong Excel and Microsoft Office capability. Ability to work under pressure and meet tight deadlines. Desirable: Experience running an LGPS pensioner payroll. Experience using the Altair pension administration system. Experience managing staff. This is an excellent opportunity to contribute to a critical and high-profile public sector service. How to apply: Once your CV is received, if you are successful you will be contacted. Due to high application volumes, if you do not hear back, please assume you have not been successful on this occasion. About Spencer Clarke Group: Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities. Our experienced consultants have extensive market knowledge and will always provide professional support and advice. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post-placement aftercare Loyalty reward scheme and regular competitions We offer a market-leading referral scheme of up to 300. If you know someone who may be interested, ask them to send their CV to Brad at and include your details. Terms and conditions apply.
Dec 11, 2025
Seasonal
Pension Fund Payroll Manager A Local Authority in the South West who are looking to appoint a talented Pension Fund Payroll Manager on an interim basis are working with Spencer Clarke Group to find the successful candidate. What's on offer: Hourly Rate: 26 - 35 per week (negotiable based on experience) Please submit your CV with the rate you require Remote working 3-6 Month Initial Contract Contract type: Contract, full time Hours: 09:00 - 17:00 About the role: Based in the South West (Hybrid): The Council is seeking an experienced interim Payroll Manager to lead its pensioner payroll service, overseeing more than 16,000 monthly BACS payments worth around 100m per year. This is a key post within the Pension Fund, ensuring all payments are accurate, timely and fully compliant with statutory requirements. The role will also be responsible for planning and delivering the transition of the pensioner payroll from the Council's payroll system onto a new integrated pensions administration system. Responsibilities: Run the monthly pensioner payroll, ensuring timely and accurate payments to all pensioners. Plan and manage the transition to the new integrated payroll system. Complete statutory returns, including RTI submissions and tax payments. Ensure compliance with HMRC and LGPS regulations. Carry out monthly reconciliations and implement effective controls and processes. Lead on mortality tracing, annual increases, data updates and overpayment recovery. Provide a high-quality service to members, including payslips and P60s. Supervise and support the Payroll Officer, planning workloads and ensuring deadlines are met. Provide data outputs for the financial ledger. About you: You will have the following experience: Experience of running a payroll for a large employer. A relevant professional payroll qualification. Strong understanding of the Local Government Pension Scheme. Knowledge of national pension issues and statutory payroll requirements. Good negotiation and influencing skills. Ability to develop effective processes and solve complex problems. Strong Excel and Microsoft Office capability. Ability to work under pressure and meet tight deadlines. Desirable: Experience running an LGPS pensioner payroll. Experience using the Altair pension administration system. Experience managing staff. This is an excellent opportunity to contribute to a critical and high-profile public sector service. How to apply: Once your CV is received, if you are successful you will be contacted. Due to high application volumes, if you do not hear back, please assume you have not been successful on this occasion. About Spencer Clarke Group: Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities. Our experienced consultants have extensive market knowledge and will always provide professional support and advice. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post-placement aftercare Loyalty reward scheme and regular competitions We offer a market-leading referral scheme of up to 300. If you know someone who may be interested, ask them to send their CV to Brad at and include your details. Terms and conditions apply.
TPPD Adjuster Up to 55,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Dec 11, 2025
Full time
TPPD Adjuster Up to 55,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Dec 11, 2025
Full time
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Job Title: Supplier Risk & Performance Lead Day Rate: 650 per day (Inside IR35, via Umbrella) Location: Hybrid - 2-3 days per week in Warwick Duration: 6 months (likely extension) About the Role We're looking for an experienced Supplier Risk & Performance Lead to join a major UK energy organisation on an interim basis. This strategic role is responsible for developing, implementing, and overseeing the supplier risk and performance management framework across all spend categories, including strategic and critical suppliers. You'll work closely with category teams, contract managers, and external stakeholders to monitor compliance, manage risk, advise on best practice, and drive collaboration -safeguarding value, managing exposure, and embedding continuous improvement. Key Responsibilities Design and implement a structured Supplier Performance Management Framework aligned to commercial and regulatory objectives. Oversee contract and performance management to ensure suppliers meet obligations, service levels, and KPIs. Develop supplier scorecards and metrics to assess quality, delivery, cost, sustainability, and innovation. Utilise Ivalua (procurement platform) to monitor performance, record obligations, and manage risk. Lead Quarterly Business Reviews (QBRs) and governance forums for critical suppliers. Drive continuous improvement initiatives and embed data-driven insights into procurement planning. Maintain a comprehensive Supplier Risk Register covering financial, operational, cybersecurity, compliance, and ESG risks. Implement supplier segmentation strategies (Gold/Silver/Bronze) for risk and performance optimisation. Conduct due diligence, audits, and risk reviews in collaboration with Legal, Finance, and Compliance. Prepare and present risk and performance assurance reports for senior leadership and audit boards. Support evolution of Supplier Relationship Management (SRM) and Contract Management frameworks. Key Skills and Experience Proven experience in supplier management and contract performance management. Category expertise in Indirects, Property, and Professional Services . Strong knowledge of supplier segmentation and risk management frameworks. Experience in regulated or complex environments. Familiarity with Ivalua or similar platforms (Ariba, Coupa, Jaggaer). Professional certifications (MCIPS, IACCM, IRM). Strong analytical, problem-solving, and stakeholder engagement skills. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Dec 11, 2025
Contractor
Job Title: Supplier Risk & Performance Lead Day Rate: 650 per day (Inside IR35, via Umbrella) Location: Hybrid - 2-3 days per week in Warwick Duration: 6 months (likely extension) About the Role We're looking for an experienced Supplier Risk & Performance Lead to join a major UK energy organisation on an interim basis. This strategic role is responsible for developing, implementing, and overseeing the supplier risk and performance management framework across all spend categories, including strategic and critical suppliers. You'll work closely with category teams, contract managers, and external stakeholders to monitor compliance, manage risk, advise on best practice, and drive collaboration -safeguarding value, managing exposure, and embedding continuous improvement. Key Responsibilities Design and implement a structured Supplier Performance Management Framework aligned to commercial and regulatory objectives. Oversee contract and performance management to ensure suppliers meet obligations, service levels, and KPIs. Develop supplier scorecards and metrics to assess quality, delivery, cost, sustainability, and innovation. Utilise Ivalua (procurement platform) to monitor performance, record obligations, and manage risk. Lead Quarterly Business Reviews (QBRs) and governance forums for critical suppliers. Drive continuous improvement initiatives and embed data-driven insights into procurement planning. Maintain a comprehensive Supplier Risk Register covering financial, operational, cybersecurity, compliance, and ESG risks. Implement supplier segmentation strategies (Gold/Silver/Bronze) for risk and performance optimisation. Conduct due diligence, audits, and risk reviews in collaboration with Legal, Finance, and Compliance. Prepare and present risk and performance assurance reports for senior leadership and audit boards. Support evolution of Supplier Relationship Management (SRM) and Contract Management frameworks. Key Skills and Experience Proven experience in supplier management and contract performance management. Category expertise in Indirects, Property, and Professional Services . Strong knowledge of supplier segmentation and risk management frameworks. Experience in regulated or complex environments. Familiarity with Ivalua or similar platforms (Ariba, Coupa, Jaggaer). Professional certifications (MCIPS, IACCM, IRM). Strong analytical, problem-solving, and stakeholder engagement skills. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Interim Valuation Surveyor RTB/CPO, £450 - £550 p/day Inside IR35 Your new company A forward-thinking public sector organisation is seeking a highly skilled Senior Surveyor to lead on Compulsory Purchase Orders (CPO) and Right to Buy (RTB) processes. This is a fantastic opportunity to join a team delivering strategic property services that directly impact community development and regeneration. Your new role You will be responsible for: Leading the RTB and CPO processes, ensuring compliance with legislation and best practice. Managing external consultants and deputising for senior leadership. Providing expert advice on property transactions, valuations, and development appraisals. Driving continuous improvement and ensuring high levels of customer satisfaction. Influencing policy and service delivery through stakeholder engagement. What you'll need to succeed Chartered status, RICS Registered ValuerExtensive experience in property and asset management within a public sector setting.Strong understanding of CPO and RTB legislation and procurement procedures.Proven ability to manage complex projects and multidisciplinary teams.Excellent communication and stakeholder management skills. What you'll get in return Opportunity to work on high-impact projects with a property portfolio valued at approx. £400m.Flexible working arrangements - hybrid model with site visits.A chance to shape strategic property services and influence public sector transformation.Supportive team environment and professional development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 11, 2025
Seasonal
Interim Valuation Surveyor RTB/CPO, £450 - £550 p/day Inside IR35 Your new company A forward-thinking public sector organisation is seeking a highly skilled Senior Surveyor to lead on Compulsory Purchase Orders (CPO) and Right to Buy (RTB) processes. This is a fantastic opportunity to join a team delivering strategic property services that directly impact community development and regeneration. Your new role You will be responsible for: Leading the RTB and CPO processes, ensuring compliance with legislation and best practice. Managing external consultants and deputising for senior leadership. Providing expert advice on property transactions, valuations, and development appraisals. Driving continuous improvement and ensuring high levels of customer satisfaction. Influencing policy and service delivery through stakeholder engagement. What you'll need to succeed Chartered status, RICS Registered ValuerExtensive experience in property and asset management within a public sector setting.Strong understanding of CPO and RTB legislation and procurement procedures.Proven ability to manage complex projects and multidisciplinary teams.Excellent communication and stakeholder management skills. What you'll get in return Opportunity to work on high-impact projects with a property portfolio valued at approx. £400m.Flexible working arrangements - hybrid model with site visits.A chance to shape strategic property services and influence public sector transformation.Supportive team environment and professional development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Interim Finance Manager Are you an experienced finance leader ready to shape a new organisation from the ground up? A unique opportunity has arisen for an Interim Finance Manager to support the launch of a newly formed Local Authority Trading Company (LATCo) delivering waste and recycling services. Role Overview Location: South-West location (Hybrid one 1 day a week onsite) Duration: 6 months IR35: Expected Outside IR35 Key Responsibilities Finance Function Build: Develop financial controls, policies, and procedures; set up bank accounts; establish procurement processes aligned to the Procurement Act 2023; and design end-to-end PO, invoicing, and payment workflows. Systems & Processes: Lead the selection and implementation of finance systems; oversee payroll arrangements delivered by others. Programme Leadership: Drive the finance work stream, create the full project plan, and provide advice on governance, compliance, and commercial considerations. Cross-Functional Collaboration: Work closely with project leadership, HR, Legal and Operations to ensure operational readiness. Essential Experience Fully qualified accountant (ACA/ACCA/CIMA or equivalent). Demonstrable experience in building or transforming finance functions. Strong grounding in both public-sector finance and commercial/SME environments. Sound understanding of local government governance and procurement law. Proven project management skills and ability to work independently. What Happens Next If this resonates with you, please apply now. I will be in touch in order of receipt. JBRP1_UKTJ
Dec 11, 2025
Full time
Interim Finance Manager Are you an experienced finance leader ready to shape a new organisation from the ground up? A unique opportunity has arisen for an Interim Finance Manager to support the launch of a newly formed Local Authority Trading Company (LATCo) delivering waste and recycling services. Role Overview Location: South-West location (Hybrid one 1 day a week onsite) Duration: 6 months IR35: Expected Outside IR35 Key Responsibilities Finance Function Build: Develop financial controls, policies, and procedures; set up bank accounts; establish procurement processes aligned to the Procurement Act 2023; and design end-to-end PO, invoicing, and payment workflows. Systems & Processes: Lead the selection and implementation of finance systems; oversee payroll arrangements delivered by others. Programme Leadership: Drive the finance work stream, create the full project plan, and provide advice on governance, compliance, and commercial considerations. Cross-Functional Collaboration: Work closely with project leadership, HR, Legal and Operations to ensure operational readiness. Essential Experience Fully qualified accountant (ACA/ACCA/CIMA or equivalent). Demonstrable experience in building or transforming finance functions. Strong grounding in both public-sector finance and commercial/SME environments. Sound understanding of local government governance and procurement law. Proven project management skills and ability to work independently. What Happens Next If this resonates with you, please apply now. I will be in touch in order of receipt. JBRP1_UKTJ
Interim Head of Commercial Property Location: London Rate: £550 per day (Negotiable DOE) Contract: Until at least April 2026 Spencer Clarke Group are supporting a London based Local Authority that requires an experienced Interim Head of Commercial Property. This senior role will take strategic ownership of a complex and high value commercial portfolio, improving performance through strong asset management, intelligent strategy and effective decision making. You will lead the long-term vision for the commercial property function, ensuring the portfolio is managed effectively on a day-to-day basis while identifying opportunities to increase income, reduce costs and optimise the use of assets. The role requires a senior commercial property professional who is confident advising at the highest level, can operate in a political environment and can deliver improvements at pace. Key Responsibilities Lead the strategic direction for the commercial property function, in line with the Council's asset strategy and wider objectives. Provide expert advice on all landlord and tenant matters and influence senior officers and Members. Oversee the full commercial portfolio, ensuring compliance, risk management, operational effectiveness and continuous improvement. Develop and implement strategies to increase income, reduce expenditure and improve asset utilisation. Manage all commercial property transactions including rent reviews, lease renewals, licences, valuations, negotiations and schedules of dilapidation. Lead on financial, commercial and legal oversight of property activity, ensuring alignment with legislation and internal governance. Skills and Experience Required RICS Membership Senior level experience in commercial property or real estate management. Strong track record managing and improving diverse commercial property portfolios in complex organisations. Extensive knowledge of landlord and tenant legislation, valuations and commercial negotiations. Experience with s18 valuations and schedules of dilapidation and working in accordance with RICS standards. Demonstrable ability to develop commercial strategies that improve financial performance and value for money. Experience advising senior leaders and contributing to corporate decision making. Confident operating in politically sensitive environments, ideally with Local Authority experience. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on ASAP.
Dec 11, 2025
Full time
Interim Head of Commercial Property Location: London Rate: £550 per day (Negotiable DOE) Contract: Until at least April 2026 Spencer Clarke Group are supporting a London based Local Authority that requires an experienced Interim Head of Commercial Property. This senior role will take strategic ownership of a complex and high value commercial portfolio, improving performance through strong asset management, intelligent strategy and effective decision making. You will lead the long-term vision for the commercial property function, ensuring the portfolio is managed effectively on a day-to-day basis while identifying opportunities to increase income, reduce costs and optimise the use of assets. The role requires a senior commercial property professional who is confident advising at the highest level, can operate in a political environment and can deliver improvements at pace. Key Responsibilities Lead the strategic direction for the commercial property function, in line with the Council's asset strategy and wider objectives. Provide expert advice on all landlord and tenant matters and influence senior officers and Members. Oversee the full commercial portfolio, ensuring compliance, risk management, operational effectiveness and continuous improvement. Develop and implement strategies to increase income, reduce expenditure and improve asset utilisation. Manage all commercial property transactions including rent reviews, lease renewals, licences, valuations, negotiations and schedules of dilapidation. Lead on financial, commercial and legal oversight of property activity, ensuring alignment with legislation and internal governance. Skills and Experience Required RICS Membership Senior level experience in commercial property or real estate management. Strong track record managing and improving diverse commercial property portfolios in complex organisations. Extensive knowledge of landlord and tenant legislation, valuations and commercial negotiations. Experience with s18 valuations and schedules of dilapidation and working in accordance with RICS standards. Demonstrable ability to develop commercial strategies that improve financial performance and value for money. Experience advising senior leaders and contributing to corporate decision making. Confident operating in politically sensitive environments, ideally with Local Authority experience. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on ASAP.
HEAD OF NETWORK OPERATIONS 3 MONTHS INSIDE IR35 CONTRACT DAY RATE LOCATION - HULL HYBRID WORKING - 3 DAYS ON SITE I am looking for an experienced Head of Network Operations on a 3 month contract to take ownership of my client's network infrastructure, ensuring reliability, security, and scalability as the business continues to grow. What You'll Do Monitor and maintain the network performance, resolving issues proactively. Lead and mentor a team of network professionals. Implement robust security measures to protect against cyber threats. Plan and deliver network upgrades, expansions, and migrations. Collaborate with vendors and manage SLAs. Analyse performance data and provide actionable insights. Oversee budgeting, resource planning, and compliance The Head of Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience with FWA 5G / Fibre Networks / Core Network Technologies What you'll get in return Competitive day rates. The position would require the successful applicant to work on-site for a minimum of 3 days per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 11, 2025
Contractor
HEAD OF NETWORK OPERATIONS 3 MONTHS INSIDE IR35 CONTRACT DAY RATE LOCATION - HULL HYBRID WORKING - 3 DAYS ON SITE I am looking for an experienced Head of Network Operations on a 3 month contract to take ownership of my client's network infrastructure, ensuring reliability, security, and scalability as the business continues to grow. What You'll Do Monitor and maintain the network performance, resolving issues proactively. Lead and mentor a team of network professionals. Implement robust security measures to protect against cyber threats. Plan and deliver network upgrades, expansions, and migrations. Collaborate with vendors and manage SLAs. Analyse performance data and provide actionable insights. Oversee budgeting, resource planning, and compliance The Head of Networks needs to fulfil the below criteria to be successfully shortlisted: Proven experience in network engineering or operations leadership. Strong knowledge of network technologies and security principles. Skilled in incident management, change management, and vendor relationships. Previous experience of managing a NOC Team - the People Management side of this role is crucial. Extensive knowledge and experience with FWA 5G / Fibre Networks / Core Network Technologies What you'll get in return Competitive day rates. The position would require the successful applicant to work on-site for a minimum of 3 days per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Group FP&A and Reporting Accountant Location: London / Hybrid £70-80k Role Overview An engineering and defence business is seeking a Group FP&A and Reporting Accountant to join its central finance team. This role is pivotal in delivering high-quality financial insights and consolidated reporting to senior leadership, supporting strategic decision-making across the business. You ll be part of a small, high-performing FP&A team responsible for monthly management accounts, budgeting, forecasting, and financial consolidation. The role offers a hybrid working model, with 2 3 days per week in a central London office to foster collaboration and team culture. Key Responsibilities Monthly Group Management Accounts Consolidate financial data using SAP BPC, ensuring accuracy and completeness Prepare consolidation adjustment journals Analyse and challenge variance reports from business units Deliver insightful reporting to executive stakeholders Budgeting & Forecasting Support the planning cycle with clear instructions and timelines Consolidate budget submissions and process adjustments Review submissions for compliance and key performance drivers Prepare rolling forecasts based on material changes Group Financial Statements Assist in preparing annual and interim consolidated financial statements Liaise with external auditors and support audit processes Contribute to technical accounting reviews and reporting packs Projects & Initiatives Participate in cross-functional projects including system upgrades and reporting enhancements SAP BPC Support Provide technical assistance to users across the business Collaborate with systems teams to test and implement changes Develop and maintain reporting templates and workbooks Experience & Skills Essential Qualified accountant with Industry experience post qualification. Stakeholder Management: Engaging with senior leadership and wider FP&A community to communicate and query financial results. Accounting Knowledge: Solid understanding of accounting principles and practices, including GAAP and IFRS. (being able to explain technical accounting to non-technical, non-financial staff) Financial Modelling: Proficient in building and interpreting financial models to project company performance. Advanced Excel Skills and Experience of Finance IT applications: (e.g. SAP BPC, Navision, IFS etc.) Ideally familiarity with BI tools like Power BI or Tableau This is a fantastic opportunity to join a leader in its field with good opportunities to progress internally. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Dec 11, 2025
Full time
Group FP&A and Reporting Accountant Location: London / Hybrid £70-80k Role Overview An engineering and defence business is seeking a Group FP&A and Reporting Accountant to join its central finance team. This role is pivotal in delivering high-quality financial insights and consolidated reporting to senior leadership, supporting strategic decision-making across the business. You ll be part of a small, high-performing FP&A team responsible for monthly management accounts, budgeting, forecasting, and financial consolidation. The role offers a hybrid working model, with 2 3 days per week in a central London office to foster collaboration and team culture. Key Responsibilities Monthly Group Management Accounts Consolidate financial data using SAP BPC, ensuring accuracy and completeness Prepare consolidation adjustment journals Analyse and challenge variance reports from business units Deliver insightful reporting to executive stakeholders Budgeting & Forecasting Support the planning cycle with clear instructions and timelines Consolidate budget submissions and process adjustments Review submissions for compliance and key performance drivers Prepare rolling forecasts based on material changes Group Financial Statements Assist in preparing annual and interim consolidated financial statements Liaise with external auditors and support audit processes Contribute to technical accounting reviews and reporting packs Projects & Initiatives Participate in cross-functional projects including system upgrades and reporting enhancements SAP BPC Support Provide technical assistance to users across the business Collaborate with systems teams to test and implement changes Develop and maintain reporting templates and workbooks Experience & Skills Essential Qualified accountant with Industry experience post qualification. Stakeholder Management: Engaging with senior leadership and wider FP&A community to communicate and query financial results. Accounting Knowledge: Solid understanding of accounting principles and practices, including GAAP and IFRS. (being able to explain technical accounting to non-technical, non-financial staff) Financial Modelling: Proficient in building and interpreting financial models to project company performance. Advanced Excel Skills and Experience of Finance IT applications: (e.g. SAP BPC, Navision, IFS etc.) Ideally familiarity with BI tools like Power BI or Tableau This is a fantastic opportunity to join a leader in its field with good opportunities to progress internally. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Interim Head of Commercial Property Location: London Rate: £550 per day (Negotiable DOE) Contract: Until at least April 2026 Spencer Clarke Group are supporting a London based Local Authority that requires an experienced Interim Head of Commercial Property. This senior role will take strategic ownership of a complex and high value commercial portfolio, improving performance through strong asset management, intelligent strategy and effective decision making. You will lead the long-term vision for the commercial property function, ensuring the portfolio is managed effectively on a day-to-day basis while identifying opportunities to increase income, reduce costs and optimise the use of assets. The role requires a senior commercial property professional who is confident advising at the highest level, can operate in a political environment and can deliver improvements at pace. Key Responsibilities Lead the strategic direction for the commercial property function, in line with the Council's asset strategy and wider objectives. Provide expert advice on all landlord and tenant matters and influence senior officers and Members. Oversee the full commercial portfolio, ensuring compliance, risk management, operational effectiveness and continuous improvement. Develop and implement strategies to increase income, reduce expenditure and improve asset utilisation. Manage all commercial property transactions including rent reviews, lease renewals, licences, valuations, negotiations and schedules of dilapidation. Lead on financial, commercial and legal oversight of property activity, ensuring alignment with legislation and internal governance. Skills and Experience Required RICS Membership Senior level experience in commercial property or real estate management. Strong track record managing and improving diverse commercial property portfolios in complex organisations. Extensive knowledge of landlord and tenant legislation, valuations and commercial negotiations. Experience with s18 valuations and schedules of dilapidation and working in accordance with RICS standards. Demonstrable ability to develop commercial strategies that improve financial performance and value for money. Experience advising senior leaders and contributing to corporate decision making. Confident operating in politically sensitive environments, ideally with Local Authority experience. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on ASAP.
Dec 11, 2025
Full time
Interim Head of Commercial Property Location: London Rate: £550 per day (Negotiable DOE) Contract: Until at least April 2026 Spencer Clarke Group are supporting a London based Local Authority that requires an experienced Interim Head of Commercial Property. This senior role will take strategic ownership of a complex and high value commercial portfolio, improving performance through strong asset management, intelligent strategy and effective decision making. You will lead the long-term vision for the commercial property function, ensuring the portfolio is managed effectively on a day-to-day basis while identifying opportunities to increase income, reduce costs and optimise the use of assets. The role requires a senior commercial property professional who is confident advising at the highest level, can operate in a political environment and can deliver improvements at pace. Key Responsibilities Lead the strategic direction for the commercial property function, in line with the Council's asset strategy and wider objectives. Provide expert advice on all landlord and tenant matters and influence senior officers and Members. Oversee the full commercial portfolio, ensuring compliance, risk management, operational effectiveness and continuous improvement. Develop and implement strategies to increase income, reduce expenditure and improve asset utilisation. Manage all commercial property transactions including rent reviews, lease renewals, licences, valuations, negotiations and schedules of dilapidation. Lead on financial, commercial and legal oversight of property activity, ensuring alignment with legislation and internal governance. Skills and Experience Required RICS Membership Senior level experience in commercial property or real estate management. Strong track record managing and improving diverse commercial property portfolios in complex organisations. Extensive knowledge of landlord and tenant legislation, valuations and commercial negotiations. Experience with s18 valuations and schedules of dilapidation and working in accordance with RICS standards. Demonstrable ability to develop commercial strategies that improve financial performance and value for money. Experience advising senior leaders and contributing to corporate decision making. Confident operating in politically sensitive environments, ideally with Local Authority experience. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on ASAP.
Your new company You will be joining a respected public sector organisation committed to delivering high-quality capital works projects that enhance educational environments. This is an exciting opportunity to contribute to projects that make a real difference in schools and the wider community. Your new role As a Senior Project Manager, you will lead and manage complex capital works projects from inception to completion. You will ensure projects are delivered on time, within budget, and to the highest standards of quality and compliance. Key responsibilities include: Managing multiple education-focused capital projects simultaneously. Overseeing procurement, contract administration, and stakeholder engagement. Ensuring compliance with public sector governance and reporting requirements. Leading project teams and liaising with contractors, consultants, and internal stakeholders. What you'll need to succeed Proven experience delivering capital works projects, ideally within schools or education settings. Strong background in public sector environments, with knowledge of governance and procurement processes. Excellent stakeholder management and communication skills. Relevant professional qualifications (e.g., PRINCE2, APM, RICS, CIOB) are desirable. What you'll get in return Competitive daily rate. Opportunity to work on meaningful projects that impact education and communities. Professional development and career progression within a supportive environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 11, 2025
Full time
Your new company You will be joining a respected public sector organisation committed to delivering high-quality capital works projects that enhance educational environments. This is an exciting opportunity to contribute to projects that make a real difference in schools and the wider community. Your new role As a Senior Project Manager, you will lead and manage complex capital works projects from inception to completion. You will ensure projects are delivered on time, within budget, and to the highest standards of quality and compliance. Key responsibilities include: Managing multiple education-focused capital projects simultaneously. Overseeing procurement, contract administration, and stakeholder engagement. Ensuring compliance with public sector governance and reporting requirements. Leading project teams and liaising with contractors, consultants, and internal stakeholders. What you'll need to succeed Proven experience delivering capital works projects, ideally within schools or education settings. Strong background in public sector environments, with knowledge of governance and procurement processes. Excellent stakeholder management and communication skills. Relevant professional qualifications (e.g., PRINCE2, APM, RICS, CIOB) are desirable. What you'll get in return Competitive daily rate. Opportunity to work on meaningful projects that impact education and communities. Professional development and career progression within a supportive environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client is seeking a Sole Interim Payroll Manager to join their lovely charity on a 9-month temporary basis Hybrid working available Duties include; Manage end-to-end payroll for all employees, including calculations, deductions, and adjustments on a sole basis Ensure timely and accurate submission of payroll data to Finance, HR and HMRC Maintain compliance with HMRC regulations, pension schemes, and employment laws. Prepare and submit statutory returns (PAYE, NI, P11D, etc.). Oversee payroll systems and ensure data integrity. Processing salaried pay along with weekly timesheet data input ensuring accuracy and attention to detail. Collating data from various sites and ensuring this is correct. Generate payroll reports for finance, HR, and management as required. Identify opportunities to streamline payroll processes and improve efficiency. Stay updated on changes in payroll legislation and best practices. You will have; Proven experience in UK payroll management within a sole role capacity. Strong knowledge of UK payroll legislation and compliance requirements. Proficiency in payroll software and MS Excel - vlookups and pivot tables Excellent attention to detail and organisational skills. Strong leadership and communication abilities. CIPP qualification or equivalent. If you have all of the above, and are available immediately to start a new role then please apply now No sponsorship available for this post Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 11, 2025
Seasonal
Our client is seeking a Sole Interim Payroll Manager to join their lovely charity on a 9-month temporary basis Hybrid working available Duties include; Manage end-to-end payroll for all employees, including calculations, deductions, and adjustments on a sole basis Ensure timely and accurate submission of payroll data to Finance, HR and HMRC Maintain compliance with HMRC regulations, pension schemes, and employment laws. Prepare and submit statutory returns (PAYE, NI, P11D, etc.). Oversee payroll systems and ensure data integrity. Processing salaried pay along with weekly timesheet data input ensuring accuracy and attention to detail. Collating data from various sites and ensuring this is correct. Generate payroll reports for finance, HR, and management as required. Identify opportunities to streamline payroll processes and improve efficiency. Stay updated on changes in payroll legislation and best practices. You will have; Proven experience in UK payroll management within a sole role capacity. Strong knowledge of UK payroll legislation and compliance requirements. Proficiency in payroll software and MS Excel - vlookups and pivot tables Excellent attention to detail and organisational skills. Strong leadership and communication abilities. CIPP qualification or equivalent. If you have all of the above, and are available immediately to start a new role then please apply now No sponsorship available for this post Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Health & Safety Business Partner Governance & Assurance Systems Location: Central London (Hybrid 3 days on-site) Salary: £58,000 £65,000 + Excellent Benefits Benefits: 30 days annual leave + bank holidays, 29% pension, flexible working, professional development We are recruiting on behalf of a major, high-profile UK public sector organisation responsible for a large, historic and complex estate. This is a fantastic opportunity to join a specialist Health & Safety team in a role focused on governance, systems development and organisational assurance. The Role As the Health & Safety Business Partner Governance & Assurance Systems, you will play a central role in developing and implementing the organisation s Safety Management System (SMS), strengthening governance arrangements, and supporting key assurance activities across a multi-stakeholder environment. This is an ideal position for a proactive H&S professional with experience in policy development, strategic safety governance and assurance processes within large-scale, complex or regulated organisations. Key Responsibilities Develop, implement and manage the organisation s Safety Management System (SMS), associated policies and statutory reporting procedures. Support accident and incident investigations, providing independent scrutiny and assurance to safety boards and committees. Establish and maintain compliance and assurance systems, producing high-quality performance reports, metrics and analysis for senior leaders. Assist with preparation for ISO 45001 certification activity. Lead the development of KPIs and ensure accurate reporting of safety performance across departments. Manage central safety governance tools including policy trackers, document registers and assurance logs. Collaborate with operational H&S teams to ensure policies and systems are consistently applied. Provide secretariat and governance support for internal safety committees and meetings. Analyse visitor trends and safety-related data to support ongoing improvement. About You NEBOSH General Certificate minimum Membership or eligibility for IOSH/IIRSM. Experience developing H&S systems, policy, procedures and governance frameworks. Strong data analysis, reporting and performance monitoring skills. Solid understanding of UK H&S legislation and best practice. Excellent communication and stakeholder engagement skills, with the confidence to challenge and influence. Ability to work collaboratively across a large and diverse organisation. What s on Offer Salary £58,000 £65,000 29% pension contribution 30 days holiday + bank holidays Hybrid working (3 days per week on-site) Training, development and long-term opportunities A chance to influence safety culture within a significant national organisation How to Apply Please click Apply Now or contact Paul at Bryan & Armstrong Ltd for a confidential discussion. Bryan & Armstrong Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are specialist Health & Safety recruiters, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
Dec 11, 2025
Full time
Health & Safety Business Partner Governance & Assurance Systems Location: Central London (Hybrid 3 days on-site) Salary: £58,000 £65,000 + Excellent Benefits Benefits: 30 days annual leave + bank holidays, 29% pension, flexible working, professional development We are recruiting on behalf of a major, high-profile UK public sector organisation responsible for a large, historic and complex estate. This is a fantastic opportunity to join a specialist Health & Safety team in a role focused on governance, systems development and organisational assurance. The Role As the Health & Safety Business Partner Governance & Assurance Systems, you will play a central role in developing and implementing the organisation s Safety Management System (SMS), strengthening governance arrangements, and supporting key assurance activities across a multi-stakeholder environment. This is an ideal position for a proactive H&S professional with experience in policy development, strategic safety governance and assurance processes within large-scale, complex or regulated organisations. Key Responsibilities Develop, implement and manage the organisation s Safety Management System (SMS), associated policies and statutory reporting procedures. Support accident and incident investigations, providing independent scrutiny and assurance to safety boards and committees. Establish and maintain compliance and assurance systems, producing high-quality performance reports, metrics and analysis for senior leaders. Assist with preparation for ISO 45001 certification activity. Lead the development of KPIs and ensure accurate reporting of safety performance across departments. Manage central safety governance tools including policy trackers, document registers and assurance logs. Collaborate with operational H&S teams to ensure policies and systems are consistently applied. Provide secretariat and governance support for internal safety committees and meetings. Analyse visitor trends and safety-related data to support ongoing improvement. About You NEBOSH General Certificate minimum Membership or eligibility for IOSH/IIRSM. Experience developing H&S systems, policy, procedures and governance frameworks. Strong data analysis, reporting and performance monitoring skills. Solid understanding of UK H&S legislation and best practice. Excellent communication and stakeholder engagement skills, with the confidence to challenge and influence. Ability to work collaboratively across a large and diverse organisation. What s on Offer Salary £58,000 £65,000 29% pension contribution 30 days holiday + bank holidays Hybrid working (3 days per week on-site) Training, development and long-term opportunities A chance to influence safety culture within a significant national organisation How to Apply Please click Apply Now or contact Paul at Bryan & Armstrong Ltd for a confidential discussion. Bryan & Armstrong Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are specialist Health & Safety recruiters, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
Head of Organisational Delivery Salary: £47,342 per annum Contract: Fixed Term until 1 May 2026 Hours: Full-time (Monday-Friday, 9am-5pm) Location: London (On-site for first 3 months, hybrid considered thereafter) Start date: ASAP Are you an experienced operational leader who thrives in times of change and can hit the ground running? Charity People are delighted to be partnering with a leading UK charity focused on personal safety and reducing violence and abuse to recruit a Head of Organisational Delivery . This organisation delivers vital services to vulnerable individuals and campaigns for a safer society. This is a critical interim role during a period of organisational transition. Reporting directly to the CEO, you will provide senior oversight of systems, processes, and service delivery across multiple contracts. You'll ensure quality standards, compliance, and performance frameworks are met, while leading organisational improvements and supporting the mobilisation of new services. About the Role As Head of Organisational Delivery, you will: Oversee organisational delivery and performance across all services. Line manage the Services Manager and support operational leaders. Ensure contractual obligations, KPIs, and reporting requirements are met. Drive organisational improvements and lead cross-team projects. Act as senior liaison with commissioners and external partners. Maintain compliance with GDPR, governance, and audit requirements. This is a hands-on leadership role requiring resilience, adaptability, and the ability to operate strategically while managing operational detail. About You We're looking for someone who can bring stability and clarity during a time of change. You'll have: Significant experience in organisational operations, contract management, or service delivery oversight. Strong leadership skills and experience supporting senior managers. Excellent organisational and problem-solving ability; calm under pressure. Knowledge of compliance, reporting, and governance frameworks. Ability to build strong relationships with commissioners and stakeholders. This is an exciting opportunity to make a real impact at a pivotal time for the organisation, ensuring continuity and quality of services that change lives. How to Apply Please apply without delay, as we are reviewing CV's on an ongoing basis. Interviews will be arranged as soon as possible due to the urgency of this appointment. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Dec 11, 2025
Full time
Head of Organisational Delivery Salary: £47,342 per annum Contract: Fixed Term until 1 May 2026 Hours: Full-time (Monday-Friday, 9am-5pm) Location: London (On-site for first 3 months, hybrid considered thereafter) Start date: ASAP Are you an experienced operational leader who thrives in times of change and can hit the ground running? Charity People are delighted to be partnering with a leading UK charity focused on personal safety and reducing violence and abuse to recruit a Head of Organisational Delivery . This organisation delivers vital services to vulnerable individuals and campaigns for a safer society. This is a critical interim role during a period of organisational transition. Reporting directly to the CEO, you will provide senior oversight of systems, processes, and service delivery across multiple contracts. You'll ensure quality standards, compliance, and performance frameworks are met, while leading organisational improvements and supporting the mobilisation of new services. About the Role As Head of Organisational Delivery, you will: Oversee organisational delivery and performance across all services. Line manage the Services Manager and support operational leaders. Ensure contractual obligations, KPIs, and reporting requirements are met. Drive organisational improvements and lead cross-team projects. Act as senior liaison with commissioners and external partners. Maintain compliance with GDPR, governance, and audit requirements. This is a hands-on leadership role requiring resilience, adaptability, and the ability to operate strategically while managing operational detail. About You We're looking for someone who can bring stability and clarity during a time of change. You'll have: Significant experience in organisational operations, contract management, or service delivery oversight. Strong leadership skills and experience supporting senior managers. Excellent organisational and problem-solving ability; calm under pressure. Knowledge of compliance, reporting, and governance frameworks. Ability to build strong relationships with commissioners and stakeholders. This is an exciting opportunity to make a real impact at a pivotal time for the organisation, ensuring continuity and quality of services that change lives. How to Apply Please apply without delay, as we are reviewing CV's on an ongoing basis. Interviews will be arranged as soon as possible due to the urgency of this appointment. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Your new company We're seeking an experienced housing professional for a temporary Head of Housing role starting in January, initially for January and February. This is an excellent opportunity to lead a dedicated team and ensure the delivery of high-quality housing services during a key period. Your new role As Head of Housing, you will provide strong leadership to the Housing Team, ensuring compliance with legislation and regulatory requirements while delivering excellent housing, factoring, and welfare services. You'll work closely with senior management to achieve strategic objectives and drive continuous improvement. Key Responsibilities: Lead and manage the Housing Team to deliver high-quality housing and maintenance services Ensure compliance with Scottish Housing Regulator requirements and good practice Oversee income management, arrears recovery, and customer satisfaction initiatives Develop policies and procedures to support efficient housing operations Engage with stakeholders and support customer participation What you'll need to succeed Minimum 5 years' housing management experience Strong leadership and team management skills Knowledge of Scottish Housing legislation and regulatory frameworks Excellent communication, strategic thinking, and problem-solving abilities This is a fantastic opportunity for a dynamic individual who can hit the ground running and provide stability and leadership during this interim period. What you'll get in return Duration: Initially January-February Interviews: Scheduled for 7th January Location: Glasgow Contract Type: Temporary Pay: EVH Grade 9 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 11, 2025
Seasonal
Your new company We're seeking an experienced housing professional for a temporary Head of Housing role starting in January, initially for January and February. This is an excellent opportunity to lead a dedicated team and ensure the delivery of high-quality housing services during a key period. Your new role As Head of Housing, you will provide strong leadership to the Housing Team, ensuring compliance with legislation and regulatory requirements while delivering excellent housing, factoring, and welfare services. You'll work closely with senior management to achieve strategic objectives and drive continuous improvement. Key Responsibilities: Lead and manage the Housing Team to deliver high-quality housing and maintenance services Ensure compliance with Scottish Housing Regulator requirements and good practice Oversee income management, arrears recovery, and customer satisfaction initiatives Develop policies and procedures to support efficient housing operations Engage with stakeholders and support customer participation What you'll need to succeed Minimum 5 years' housing management experience Strong leadership and team management skills Knowledge of Scottish Housing legislation and regulatory frameworks Excellent communication, strategic thinking, and problem-solving abilities This is a fantastic opportunity for a dynamic individual who can hit the ground running and provide stability and leadership during this interim period. What you'll get in return Duration: Initially January-February Interviews: Scheduled for 7th January Location: Glasgow Contract Type: Temporary Pay: EVH Grade 9 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 11, 2025
Full time
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Interim Director of Corporate Governance Location: North West (NHS organisation hybrid working available) Duration: 4 months, starting January 2026 Band: 8D (NHS Equivalent) Rate: Competitive day rate (inside IR35) Contract: Interim / Full-time About the Organisation An NHS organisation in the North West is seeking an experienced and values-led governance professional to join its senior leadership team on an interim basis. The organisation is committed to high standards of corporate and clinical governance, transparency, and continuous improvement in patient care. The Opportunity This is a key leadership role reporting to the Deputy Chief Executive, working closely with the Chief Executive, Chair and Non-Executive Directors. As Director of Corporate Governance and Board Secretary, you will provide strategic advice and assurance on all aspects of corporate governance, risk and compliance, ensuring that Board and Committee structures function effectively and that statutory and regulatory obligations are fully met. You will also provide executive leadership for the Freedom to Speak Up function and oversee the Executive Support Office, fostering a culture of openness and accountability across the organisation. Key Responsibilities Act as principal advisor to the Board on all corporate governance matters. Lead development and maintenance of the Trust s governance framework, including Standing Orders, Scheme of Delegation and Board Assurance Framework. Oversee effective operation of the Board, Committees and Council of Governors. Lead production of the Annual Report and Governance Statement. Provide strategic leadership for the Freedom to Speak Up agenda, ensuring effective arrangements and assurance processes. Manage a small corporate governance team, including the Deputy Company Secretary and Freedom to Speak Up Guardian. About You We are looking for a senior governance professional with extensive NHS or healthcare experience at Board or Company Secretary level. You will bring: Deep understanding of NHS governance, risk management and regulatory frameworks. Demonstrable experience of supporting effective Boards and Committees. Strong interpersonal, influencing and analytical skills with the ability to manage complex, sensitive issues. A proactive, values-based approach to leadership and organisational assurance. How to Apply For a confidential discussion or to express interest, please contact Jonathan Phillips. Applications will be reviewed on a rolling basis.
Dec 10, 2025
Seasonal
Interim Director of Corporate Governance Location: North West (NHS organisation hybrid working available) Duration: 4 months, starting January 2026 Band: 8D (NHS Equivalent) Rate: Competitive day rate (inside IR35) Contract: Interim / Full-time About the Organisation An NHS organisation in the North West is seeking an experienced and values-led governance professional to join its senior leadership team on an interim basis. The organisation is committed to high standards of corporate and clinical governance, transparency, and continuous improvement in patient care. The Opportunity This is a key leadership role reporting to the Deputy Chief Executive, working closely with the Chief Executive, Chair and Non-Executive Directors. As Director of Corporate Governance and Board Secretary, you will provide strategic advice and assurance on all aspects of corporate governance, risk and compliance, ensuring that Board and Committee structures function effectively and that statutory and regulatory obligations are fully met. You will also provide executive leadership for the Freedom to Speak Up function and oversee the Executive Support Office, fostering a culture of openness and accountability across the organisation. Key Responsibilities Act as principal advisor to the Board on all corporate governance matters. Lead development and maintenance of the Trust s governance framework, including Standing Orders, Scheme of Delegation and Board Assurance Framework. Oversee effective operation of the Board, Committees and Council of Governors. Lead production of the Annual Report and Governance Statement. Provide strategic leadership for the Freedom to Speak Up agenda, ensuring effective arrangements and assurance processes. Manage a small corporate governance team, including the Deputy Company Secretary and Freedom to Speak Up Guardian. About You We are looking for a senior governance professional with extensive NHS or healthcare experience at Board or Company Secretary level. You will bring: Deep understanding of NHS governance, risk management and regulatory frameworks. Demonstrable experience of supporting effective Boards and Committees. Strong interpersonal, influencing and analytical skills with the ability to manage complex, sensitive issues. A proactive, values-based approach to leadership and organisational assurance. How to Apply For a confidential discussion or to express interest, please contact Jonathan Phillips. Applications will be reviewed on a rolling basis.
Senior Internal Auditor A Local Authority in North London are looking to appoint a Senior Internal Auditor on an Interim basis. Spencer Clarke Group are working with the client to find the successful candidate. About the role: To provide independent assurance to the Council on the effectiveness of its governance, risk management, and internal control processes. The Internal Auditor will deliver high-quality internal audits that support the Council's strategic objectives, ensure compliance with legislation, and promote continuous improvement across all service areas. What's on offer: Rates: 300 - 375 per day, inside IR35. Negotiable based on experience Please submit your CV with the rate you require Hybrid working / 2 Days in Office per week Contract type: Contract (36 hrs a week) Contract Length 3-6 Months - Ongoing Hours: 09:00 -17:30 Based in the West Midlands (Hybrid) Responsibilities: Evaluating the effectiveness of internal controls across a wide range of Council services, including finance, housing, social care, procurement and the Council's commercial ventures. Prioritising and managing your own workload to ensure assignments are delivered within budget and in line with the Internal Audit team's key performance indicators. Producing clear, evidence-based internal audit reports with practical recommendations for improvement. About you: You will have the following experience: Experience of delivering a portfolio of audits across a range of areas in a client facing role. Experience of managing staff preferably, but not necessarily, in an audit function. Experience of building relationships and working with senior managers and other key stakeholders, for example delivery partners, external auditors, etc. How to apply Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGBR We offer a market leading referral scheme of up to 300 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Brad on remembering to include your details as well. T's & C's apply.
Dec 10, 2025
Seasonal
Senior Internal Auditor A Local Authority in North London are looking to appoint a Senior Internal Auditor on an Interim basis. Spencer Clarke Group are working with the client to find the successful candidate. About the role: To provide independent assurance to the Council on the effectiveness of its governance, risk management, and internal control processes. The Internal Auditor will deliver high-quality internal audits that support the Council's strategic objectives, ensure compliance with legislation, and promote continuous improvement across all service areas. What's on offer: Rates: 300 - 375 per day, inside IR35. Negotiable based on experience Please submit your CV with the rate you require Hybrid working / 2 Days in Office per week Contract type: Contract (36 hrs a week) Contract Length 3-6 Months - Ongoing Hours: 09:00 -17:30 Based in the West Midlands (Hybrid) Responsibilities: Evaluating the effectiveness of internal controls across a wide range of Council services, including finance, housing, social care, procurement and the Council's commercial ventures. Prioritising and managing your own workload to ensure assignments are delivered within budget and in line with the Internal Audit team's key performance indicators. Producing clear, evidence-based internal audit reports with practical recommendations for improvement. About you: You will have the following experience: Experience of delivering a portfolio of audits across a range of areas in a client facing role. Experience of managing staff preferably, but not necessarily, in an audit function. Experience of building relationships and working with senior managers and other key stakeholders, for example delivery partners, external auditors, etc. How to apply Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGBR We offer a market leading referral scheme of up to 300 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Brad on remembering to include your details as well. T's & C's apply.
