Job Title: Customer Service & Sales Administrator Location: St Albans Salary: £30,000 Working Hours: Monday to Friday (Fully Office-Based) About the Role An exciting opportunity has arisen on behalf of our client for a Customer Service & Sales Administrator to join their busy and growing team based in St Albans. This is a varied, fast-paced role that combines customer service, sales support, and administration. You will play a key role in delivering an excellent customer experience while supporting the sales process from enquiry through to order completion. Key Responsibilities Provide excellent customer service, demonstrating enthusiasm and strong product knowledge Process sales enquiries and orders with consistency and a high level of accuracy Build and maintain strong, long-term relationships with customers Research and source non-stock products to meet customer requirements Maximise sales opportunities through upselling and cross-selling Proactively make outbound calls to customers within your portfolio Work closely with internal teams to ensure customer demands are met efficiently Handle and resolve customer queries and complaints in a calm and professional manner About You A strong team player with excellent interpersonal skills Motivated, friendly, and reliable with a positive attitude Comfortable working in a fast-paced, challenging environment Flexible and adaptable approach to work Strong attention to detail and organisational skills Confident communicator, both over the phone and via email Benefits 21 days annual leave (including your birthday ) Monday to Friday working hours (no weekends) Supportive and collaborative team environment Opportunity to develop within a growing business Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Apr 03, 2026
Full time
Job Title: Customer Service & Sales Administrator Location: St Albans Salary: £30,000 Working Hours: Monday to Friday (Fully Office-Based) About the Role An exciting opportunity has arisen on behalf of our client for a Customer Service & Sales Administrator to join their busy and growing team based in St Albans. This is a varied, fast-paced role that combines customer service, sales support, and administration. You will play a key role in delivering an excellent customer experience while supporting the sales process from enquiry through to order completion. Key Responsibilities Provide excellent customer service, demonstrating enthusiasm and strong product knowledge Process sales enquiries and orders with consistency and a high level of accuracy Build and maintain strong, long-term relationships with customers Research and source non-stock products to meet customer requirements Maximise sales opportunities through upselling and cross-selling Proactively make outbound calls to customers within your portfolio Work closely with internal teams to ensure customer demands are met efficiently Handle and resolve customer queries and complaints in a calm and professional manner About You A strong team player with excellent interpersonal skills Motivated, friendly, and reliable with a positive attitude Comfortable working in a fast-paced, challenging environment Flexible and adaptable approach to work Strong attention to detail and organisational skills Confident communicator, both over the phone and via email Benefits 21 days annual leave (including your birthday ) Monday to Friday working hours (no weekends) Supportive and collaborative team environment Opportunity to develop within a growing business Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Osborne Appointments
Letchworth Garden City, Hertfordshire
Marketing Manager Location: Letchworth Salary: £42,500 £50,000 Job Type: Full-time / Permanent Marketing Manager About our client: Our client is a family-run business specialising in the design and manufacture of products that support people with reduced mobility. Proudly manufacturing in the UK, they are a growing organisation with ambitious plans and a strong commitment to quality. Marketing plays a central role in driving both B2C and B2B growth, and they are now seeking a Marketing Manager to elevate their marketing function. Marketing Manager Details: Opportunity to shape and lead a developing marketing function Clear progression path into senior leadership 25 days holiday + birthday off + bank holidays Monthly bonus scheme Company pension scheme Supportive and collaborative working environment Marketing Manager Responsibilities: Lead end-to-end delivery of multi-channel marketing campaigns Translate strategy into actionable plans, timelines and briefs Ensure alignment across digital, offline and partnership channels Monitor and optimise campaign performance Manage and develop a team of three marketing professionals Allocate workload, set priorities and oversee team capacity Run weekly planning sessions and regular 1:1s Oversee all marketing projects from planning through to delivery Manage timelines, dependencies, risks and budgets Collaborate with internal sales teams and external partners Coordinate events and roadshows Track and analyse campaign performance across all channels Report insights and recommendations to the Head of Marketing Maintain and develop key partnership relationships Monitor lead flow, conversion and ROI across partnerships Improve marketing workflows, systems and processes Ensure effective use of CRM and marketing tools Marketing Manager What We re Looking For: 4+ years experience in a marketing role (agency or in-house) Experience across both B2C and B2B marketing Previous team management or mentoring experience Strong copywriting and proofreading skills Proven experience delivering multi-channel campaigns Solid understanding of digital and offline integration Excellent project management and organisational skills Strong stakeholder communication skills Experience with CRM systems and marketing analytics tools Familiarity with structured campaign frameworks Retail sector experience (desirable) If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements.
Apr 03, 2026
Full time
Marketing Manager Location: Letchworth Salary: £42,500 £50,000 Job Type: Full-time / Permanent Marketing Manager About our client: Our client is a family-run business specialising in the design and manufacture of products that support people with reduced mobility. Proudly manufacturing in the UK, they are a growing organisation with ambitious plans and a strong commitment to quality. Marketing plays a central role in driving both B2C and B2B growth, and they are now seeking a Marketing Manager to elevate their marketing function. Marketing Manager Details: Opportunity to shape and lead a developing marketing function Clear progression path into senior leadership 25 days holiday + birthday off + bank holidays Monthly bonus scheme Company pension scheme Supportive and collaborative working environment Marketing Manager Responsibilities: Lead end-to-end delivery of multi-channel marketing campaigns Translate strategy into actionable plans, timelines and briefs Ensure alignment across digital, offline and partnership channels Monitor and optimise campaign performance Manage and develop a team of three marketing professionals Allocate workload, set priorities and oversee team capacity Run weekly planning sessions and regular 1:1s Oversee all marketing projects from planning through to delivery Manage timelines, dependencies, risks and budgets Collaborate with internal sales teams and external partners Coordinate events and roadshows Track and analyse campaign performance across all channels Report insights and recommendations to the Head of Marketing Maintain and develop key partnership relationships Monitor lead flow, conversion and ROI across partnerships Improve marketing workflows, systems and processes Ensure effective use of CRM and marketing tools Marketing Manager What We re Looking For: 4+ years experience in a marketing role (agency or in-house) Experience across both B2C and B2B marketing Previous team management or mentoring experience Strong copywriting and proofreading skills Proven experience delivering multi-channel campaigns Solid understanding of digital and offline integration Excellent project management and organisational skills Strong stakeholder communication skills Experience with CRM systems and marketing analytics tools Familiarity with structured campaign frameworks Retail sector experience (desirable) If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements.
Internal Sales Advisor- Glasgow Immediate start Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength. We're now looking for an Internal Sales Advisor to join the Glasgow office to play a key role in providing excellent customer journey, developing long term customer relationships and driving business growth. It's a supportive, team-focused environment, where new ideas are encouraged. If you're currently in a customer-focused role, you'll receive full training and all the product knowledge you need to succeed in this role. What you'll be doing: Processing orders and following up on quotes with customers, turning them into confirmed sales First point of enquiry for customer enquiries providing guidance on products Provide administrative support to sales Building and maintaining relationships with trade customers Provide administrative assistance to sales representative What we're looking for Experience in customer service, administrative or sales support role Experience of talking to clients over the telephone. A confident communicator who enjoys building relationships Organised and able to manage customer quotes, orders, and enquiries effectively An interest in learning about products and adding value to customers, not just selling on price If you've worked in sales, account management, processing customer orders or customer service and want to build a career in a growing business, we'd love to hear from you. What's in it for you Salary of 26,651 with Bonus scheme paid quarterly Mon to Friday working hours- this role is based in the office 24 days Holidays plus bank holidays Pension scheme Employee benefits platform with shopping discounts and cashback Christmas shutdown Easy location to get to, with lots of available parking.
Apr 03, 2026
Full time
Internal Sales Advisor- Glasgow Immediate start Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength. We're now looking for an Internal Sales Advisor to join the Glasgow office to play a key role in providing excellent customer journey, developing long term customer relationships and driving business growth. It's a supportive, team-focused environment, where new ideas are encouraged. If you're currently in a customer-focused role, you'll receive full training and all the product knowledge you need to succeed in this role. What you'll be doing: Processing orders and following up on quotes with customers, turning them into confirmed sales First point of enquiry for customer enquiries providing guidance on products Provide administrative support to sales Building and maintaining relationships with trade customers Provide administrative assistance to sales representative What we're looking for Experience in customer service, administrative or sales support role Experience of talking to clients over the telephone. A confident communicator who enjoys building relationships Organised and able to manage customer quotes, orders, and enquiries effectively An interest in learning about products and adding value to customers, not just selling on price If you've worked in sales, account management, processing customer orders or customer service and want to build a career in a growing business, we'd love to hear from you. What's in it for you Salary of 26,651 with Bonus scheme paid quarterly Mon to Friday working hours- this role is based in the office 24 days Holidays plus bank holidays Pension scheme Employee benefits platform with shopping discounts and cashback Christmas shutdown Easy location to get to, with lots of available parking.
Morgan McKinley (Milton Keynes)
Luton, Bedfordshire
Morgan McKinley, Northern Home Counties is proud to be supporting a growing organisation in their search for an Administrator to support a busy team based in Luton. Main Duties and Responsibilities Assist with the preparation and completion of sales invoices Set up new clients on internal systems and maintain accurate records Liaise with internal departments to ensure billing information is correct Support billing runs in line with deadlines and schedules Assist with month-end processes and reporting Provide general administrative support including data entry and handling queries Support credit control with aged debt where required Person Specification Previous administration or finance experience is beneficial but not essential Strong attention to detail and accuracy Confident communication skills, both written and verbal Positive, adaptable, and willing to learn Organised with the ability to manage multiple tasks and deadlines A team player with a proactive approach Comfortable working in an environment with manual processes and evolving systems This is a full-time, office-based role offering a great opportunity for someone looking to develop a career within administration or finance.
Apr 03, 2026
Full time
Morgan McKinley, Northern Home Counties is proud to be supporting a growing organisation in their search for an Administrator to support a busy team based in Luton. Main Duties and Responsibilities Assist with the preparation and completion of sales invoices Set up new clients on internal systems and maintain accurate records Liaise with internal departments to ensure billing information is correct Support billing runs in line with deadlines and schedules Assist with month-end processes and reporting Provide general administrative support including data entry and handling queries Support credit control with aged debt where required Person Specification Previous administration or finance experience is beneficial but not essential Strong attention to detail and accuracy Confident communication skills, both written and verbal Positive, adaptable, and willing to learn Organised with the ability to manage multiple tasks and deadlines A team player with a proactive approach Comfortable working in an environment with manual processes and evolving systems This is a full-time, office-based role offering a great opportunity for someone looking to develop a career within administration or finance.
In this role, you will perform a wide range of administrative duties across multiple communication channels, ensuring that customers, partners and internal teams receive timely and accurate support. Your responsibilities will include handling B2B and partnership requests as well as providing empathetic and service-oriented support to B2C customers. After analysing requirements from field engineers, you will help secure accurate job closures and enable seamless internal processes. By coordinating consumables and supporting cross-branding procedures for spare parts, you will contribute to efficient field operations. Together with colleagues from Customer Care, Planning, and Spares, you are part of an interdisciplinary effort to streamline workflows and boost overall service delivery. By using data spreadsheets, digital tools and Salesforce reporting, you ensure that customer correspondence and operational updates are dispatched accurately and efficiently. Requirements Experience in an administration environment, ideally within a service-oriented or customer-focused setting Excellent communication skills Ability to work independently as well as collaboratively in a team Flexibility and reliability in daily tasks Organisational skills to manage diverse tasks and shifting priorities Experience with customer databases, scheduling systems, and dispatching tools Ability to work confidently with postcode mapping and geographical data Familiarity with Salesforce reporting or similar platforms is beneficial part time - 30 hours
Apr 03, 2026
Full time
In this role, you will perform a wide range of administrative duties across multiple communication channels, ensuring that customers, partners and internal teams receive timely and accurate support. Your responsibilities will include handling B2B and partnership requests as well as providing empathetic and service-oriented support to B2C customers. After analysing requirements from field engineers, you will help secure accurate job closures and enable seamless internal processes. By coordinating consumables and supporting cross-branding procedures for spare parts, you will contribute to efficient field operations. Together with colleagues from Customer Care, Planning, and Spares, you are part of an interdisciplinary effort to streamline workflows and boost overall service delivery. By using data spreadsheets, digital tools and Salesforce reporting, you ensure that customer correspondence and operational updates are dispatched accurately and efficiently. Requirements Experience in an administration environment, ideally within a service-oriented or customer-focused setting Excellent communication skills Ability to work independently as well as collaboratively in a team Flexibility and reliability in daily tasks Organisational skills to manage diverse tasks and shifting priorities Experience with customer databases, scheduling systems, and dispatching tools Ability to work confidently with postcode mapping and geographical data Familiarity with Salesforce reporting or similar platforms is beneficial part time - 30 hours
Sales & Marketing Administrator (Construction / Engineering) Location: Vauxhall, London Salary: 25,000 - 30,000 + Package Job Type: Part-Time (20 hours per week) or Full Time Options Available About the Role We are recruiting for a Sales & Marketing Administrator to support a growing Business Development team within the construction and engineering sector. This is an excellent opportunity for someone with strong administration, Excel and commercial support experience to join a fast-paced technical environment. You will play a key role in supporting sales processes, quotations, tender support and marketing administration. Key Responsibilities Provide day-to-day sales administration support to the Business Development team Prepare, check and issue sales quotations using Excel and internal systems Maintain accurate records of enquiries, quotes and pipeline activity Support the preparation of tenders and proposals Assist with marketing administration, including contact lists and campaign support Coordinate with internal teams to gather technical and commercial information Produce reports, summaries and tracking data for management Ensure all documentation is accurate, compliant and professionally presented Requirements Essential Strong Excel skills (spreadsheets, formulas, data handling) High attention to detail with ability to check and validate work independently Excellent written and verbal communication skills Highly organised with strong time management and multitasking ability Ability to work both independently and within a team environment Desirable Experience in a sales admin, marketing admin or commercial support role Background in construction, civil engineering, instrumentation or technical services Experience preparing quotes, tenders or commercial documents Benefits 26 days annual leave (increasing to 30 with service) - pro rata 2 paid volunteering days per year Company pension scheme Life insurance Private medical insurance Share scheme Access to lifestyle benefits and wellbeing discounts Apply today if you or someone you know would be interested in hearing more!
Apr 03, 2026
Full time
Sales & Marketing Administrator (Construction / Engineering) Location: Vauxhall, London Salary: 25,000 - 30,000 + Package Job Type: Part-Time (20 hours per week) or Full Time Options Available About the Role We are recruiting for a Sales & Marketing Administrator to support a growing Business Development team within the construction and engineering sector. This is an excellent opportunity for someone with strong administration, Excel and commercial support experience to join a fast-paced technical environment. You will play a key role in supporting sales processes, quotations, tender support and marketing administration. Key Responsibilities Provide day-to-day sales administration support to the Business Development team Prepare, check and issue sales quotations using Excel and internal systems Maintain accurate records of enquiries, quotes and pipeline activity Support the preparation of tenders and proposals Assist with marketing administration, including contact lists and campaign support Coordinate with internal teams to gather technical and commercial information Produce reports, summaries and tracking data for management Ensure all documentation is accurate, compliant and professionally presented Requirements Essential Strong Excel skills (spreadsheets, formulas, data handling) High attention to detail with ability to check and validate work independently Excellent written and verbal communication skills Highly organised with strong time management and multitasking ability Ability to work both independently and within a team environment Desirable Experience in a sales admin, marketing admin or commercial support role Background in construction, civil engineering, instrumentation or technical services Experience preparing quotes, tenders or commercial documents Benefits 26 days annual leave (increasing to 30 with service) - pro rata 2 paid volunteering days per year Company pension scheme Life insurance Private medical insurance Share scheme Access to lifestyle benefits and wellbeing discounts Apply today if you or someone you know would be interested in hearing more!
Gill Cooke Personnel Ltd T/A The Recruitment Group
Shawell, Leicestershire
Supply Chain Assistant Rugby ( CV23 ) Monday to Friday 0900 until 1700 / 1000 until 1800 Our prestigious client, based in Rugby, is seeking a Supply Chain Assistant to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Supply Chain Assistant Responsible for carrying out tasks and operations as assigned in accordance with SOPs, Policies and Safe Systems of Work. Responsible for ensuring the accuracy of TROPOS transactions understanding how system processes relate to the physical work flows. Key Accountabilities - Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Understand how to manage and/or correctly rectify transaction errors in TROPOS Provide purchasing support such as PO and requisition upload and stock orders Track and monitor bulk and packed stock to ensure correct levels are maintained on TROPOS for accurate planning and production Carry out physical stock counts with the production team and update the TROPOS system to reflect this Liaise with operations team and logistics to effectively communicate and reconcile orders on the system Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles and avoid vehicle stacking Provide support for direct delivery orders or special customer orders ensuring accurate management of material purchase/delivery transactions and specific instructions. Handle queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with colleagues in the operations team and other functions to ensure effective cover and support for administrative operations across the distillery division Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectively use MS Office software to develop/use production planning and reporting tools Pay & Benefits - £30,000 per annum Full time hours Apply online only) / 1000/1800 ) Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Apr 03, 2026
Contractor
Supply Chain Assistant Rugby ( CV23 ) Monday to Friday 0900 until 1700 / 1000 until 1800 Our prestigious client, based in Rugby, is seeking a Supply Chain Assistant to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Supply Chain Assistant Responsible for carrying out tasks and operations as assigned in accordance with SOPs, Policies and Safe Systems of Work. Responsible for ensuring the accuracy of TROPOS transactions understanding how system processes relate to the physical work flows. Key Accountabilities - Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Understand how to manage and/or correctly rectify transaction errors in TROPOS Provide purchasing support such as PO and requisition upload and stock orders Track and monitor bulk and packed stock to ensure correct levels are maintained on TROPOS for accurate planning and production Carry out physical stock counts with the production team and update the TROPOS system to reflect this Liaise with operations team and logistics to effectively communicate and reconcile orders on the system Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles and avoid vehicle stacking Provide support for direct delivery orders or special customer orders ensuring accurate management of material purchase/delivery transactions and specific instructions. Handle queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with colleagues in the operations team and other functions to ensure effective cover and support for administrative operations across the distillery division Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectively use MS Office software to develop/use production planning and reporting tools Pay & Benefits - £30,000 per annum Full time hours Apply online only) / 1000/1800 ) Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Shawell, Leicestershire
Administrator Rugby ( CV23 ) Monday to Friday Term Time, School Hours (Apply online only Our prestigious client, based in Rugby, is looking for an Administrator to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Administrator Responsible for carrying out tasks and operations to support the day to day running of Distillery Operations. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Provide purchasing support such as PO and requisition upload and stock orders Book in orders with customers and organise spot-hire for domestic transport Prepare despatch paperwork for domestic and international orders Raise EMCS movements through HMRC Carry out physical stock counts with the production team and update the TROPOS system to reflect this Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles to avoid vehicle stacking Direct queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillery division Understand how to manage and/or correctly rectify transaction errors in TROPOS Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate. Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & benefits £12,71 per hour Term-Time, School Hours (Apply online only Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Apr 03, 2026
Contractor
Administrator Rugby ( CV23 ) Monday to Friday Term Time, School Hours (Apply online only Our prestigious client, based in Rugby, is looking for an Administrator to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Administrator Responsible for carrying out tasks and operations to support the day to day running of Distillery Operations. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Provide purchasing support such as PO and requisition upload and stock orders Book in orders with customers and organise spot-hire for domestic transport Prepare despatch paperwork for domestic and international orders Raise EMCS movements through HMRC Carry out physical stock counts with the production team and update the TROPOS system to reflect this Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles to avoid vehicle stacking Direct queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillery division Understand how to manage and/or correctly rectify transaction errors in TROPOS Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate. Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & benefits £12,71 per hour Term-Time, School Hours (Apply online only Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
Apr 03, 2026
Full time
Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Shawell, Leicestershire
Supply Chain & Planning Assistant Rugby ( CV23 ) Monday to Friday 0800 until 1600 Our prestigious client, based in Rugby, is seeking a Supply Chain & Planning Assistant to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Supply Chain & Planning Assistant Responsible for carrying out tasks and operations as assigned in accordance with SOPs, Policies and Safe Systems of Work. Responsible for ensuring the accuracy of TROPOS transactions understanding how system processes relate to the physical work flows. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Understand how to manage and/or correctly rectify transaction errors in TROPOS Provide purchasing support such as PO and requisition upload and stock orders Track and monitor bulk and packed stock to ensure correct levels are maintained on TROPOS for accurate planning and production Plan filling and distillation schedules Carry out physical stock counts with the production team and update the TROPOS system to reflect this Liaise with operations team and logistics to effectively communicate and reconcile orders on the system Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles and avoid vehicle stacking Provide support for direct delivery orders or special customer orders ensuring accurate management of material purchase/delivery transactions and specific instructions. Handle queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillary division Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillary processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & Benefits £28,000 - £32,000 per annum Full time hours Apply online only) ) Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Apr 03, 2026
Contractor
Supply Chain & Planning Assistant Rugby ( CV23 ) Monday to Friday 0800 until 1600 Our prestigious client, based in Rugby, is seeking a Supply Chain & Planning Assistant to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Supply Chain & Planning Assistant Responsible for carrying out tasks and operations as assigned in accordance with SOPs, Policies and Safe Systems of Work. Responsible for ensuring the accuracy of TROPOS transactions understanding how system processes relate to the physical work flows. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Understand how to manage and/or correctly rectify transaction errors in TROPOS Provide purchasing support such as PO and requisition upload and stock orders Track and monitor bulk and packed stock to ensure correct levels are maintained on TROPOS for accurate planning and production Plan filling and distillation schedules Carry out physical stock counts with the production team and update the TROPOS system to reflect this Liaise with operations team and logistics to effectively communicate and reconcile orders on the system Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles and avoid vehicle stacking Provide support for direct delivery orders or special customer orders ensuring accurate management of material purchase/delivery transactions and specific instructions. Handle queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillary division Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillary processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & Benefits £28,000 - £32,000 per annum Full time hours Apply online only) ) Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person
Apr 03, 2026
Full time
We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive (DOE) + Excellent Benefits! Contract : Full-time, Permanent Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme , On site parking, 23 days holiday plus Statutory Mobility in Motion (MiM) offer a market-leading range of vehicle adaptations that enable our customers to re-gain and maintain their independence. Whether it is to get the customer or a member of their family in and out of their vehicle, enable them to lift and stow their mobility device or to adapt their vehicle to enable them to drive, we offer a solution to suit each individual requirement. What do we do We offer a wide range of vehicle adaptations so that people with mobility issues can re-gain and maintain their independence. Our products are transformative for their users, which is why our customers recommend us to their friends and families. We are now recruiting for a Customer Journey Manager . This is a pivotal leadership role at the heart of the commercial operation, responsible for shaping and optimising the full customer journey from initial enquiry through to aftercare. You will lead key customer-facing teams, drive performance through data and insight, and play a critical role in improving processes, systems, and service delivery. This is an exciting opportunity for a commercially minded, customer-focused professional to make a tangible impact in a purpose-driven organisation. Duties of the Customer Journey Manager: Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving performance and accountability Own, monitor, and report on key KPIs including sales conversion, customer satisfaction, SLAs, and customer-related issues Ensure efficient and accurate handling of enquiries, bookings, orders, and installations Drive continuous improvement across sales processes, workflows, and customer communications Identify risks, bottlenecks, and opportunities across the customer journey and implement effective solutions Collaborate with internal departments to ensure seamless handovers and delivery of customer commitments Oversee CRM systems (including Dynamics), ensuring data accuracy and optimising system performance Manage returns, warranties, and escalated complaints, ensuring timely resolution and root cause analysis Standardise processes, documentation, and best practice across customer-facing teams Coach, develop, and performance manage team members through regular reviews and objective setting Work with the Marketing team to improve customer review engagement across platforms such as Trustpilot and Google Monitor customer feedback and use insights to drive continuous improvement initiatives In order to be successful in this role you must have: Strong leadership experience managing customer-facing or commercial teams Proven ability to manage and improve end-to-end customer journeys Data-driven with experience managing KPIs and performance metrics Excellent communication and interpersonal skills, with high emotional intelligence Confident handling complex or sensitive customer situations Strong organisational skills with the ability to manage multiple priorities IT proficient, including MS Office and CRM systems (Dynamics desirable) Proactive, solutions-focused, and commercially aware Core Values & Behaviours: Innovation Driven: Open to new ideas and continuous improvement Service: Customer-first mindset with a proactive, solutions-led approach Ethical & Fair: Acts with integrity, respect, and professionalism at all times Any Additional Information : This role plays a key part in delivering the company s mission to improve mobility and customer experience through high-quality service and operational excellence. Interested? Why not submit your application today! No agencies please.
Apr 03, 2026
Full time
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive (DOE) + Excellent Benefits! Contract : Full-time, Permanent Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme , On site parking, 23 days holiday plus Statutory Mobility in Motion (MiM) offer a market-leading range of vehicle adaptations that enable our customers to re-gain and maintain their independence. Whether it is to get the customer or a member of their family in and out of their vehicle, enable them to lift and stow their mobility device or to adapt their vehicle to enable them to drive, we offer a solution to suit each individual requirement. What do we do We offer a wide range of vehicle adaptations so that people with mobility issues can re-gain and maintain their independence. Our products are transformative for their users, which is why our customers recommend us to their friends and families. We are now recruiting for a Customer Journey Manager . This is a pivotal leadership role at the heart of the commercial operation, responsible for shaping and optimising the full customer journey from initial enquiry through to aftercare. You will lead key customer-facing teams, drive performance through data and insight, and play a critical role in improving processes, systems, and service delivery. This is an exciting opportunity for a commercially minded, customer-focused professional to make a tangible impact in a purpose-driven organisation. Duties of the Customer Journey Manager: Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving performance and accountability Own, monitor, and report on key KPIs including sales conversion, customer satisfaction, SLAs, and customer-related issues Ensure efficient and accurate handling of enquiries, bookings, orders, and installations Drive continuous improvement across sales processes, workflows, and customer communications Identify risks, bottlenecks, and opportunities across the customer journey and implement effective solutions Collaborate with internal departments to ensure seamless handovers and delivery of customer commitments Oversee CRM systems (including Dynamics), ensuring data accuracy and optimising system performance Manage returns, warranties, and escalated complaints, ensuring timely resolution and root cause analysis Standardise processes, documentation, and best practice across customer-facing teams Coach, develop, and performance manage team members through regular reviews and objective setting Work with the Marketing team to improve customer review engagement across platforms such as Trustpilot and Google Monitor customer feedback and use insights to drive continuous improvement initiatives In order to be successful in this role you must have: Strong leadership experience managing customer-facing or commercial teams Proven ability to manage and improve end-to-end customer journeys Data-driven with experience managing KPIs and performance metrics Excellent communication and interpersonal skills, with high emotional intelligence Confident handling complex or sensitive customer situations Strong organisational skills with the ability to manage multiple priorities IT proficient, including MS Office and CRM systems (Dynamics desirable) Proactive, solutions-focused, and commercially aware Core Values & Behaviours: Innovation Driven: Open to new ideas and continuous improvement Service: Customer-first mindset with a proactive, solutions-led approach Ethical & Fair: Acts with integrity, respect, and professionalism at all times Any Additional Information : This role plays a key part in delivering the company s mission to improve mobility and customer experience through high-quality service and operational excellence. Interested? Why not submit your application today! No agencies please.
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
Apr 03, 2026
Full time
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 03, 2026
Full time
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Senior Paid Media Manager Location: London Our fast-growing client is currently seeking a Senior Paid Media Manager to join their marketing team on a permanent, full-time basis. This role will focus on managing and optimising paid media campaigns across multiple digital channels. Key Responsibilities Manage and optimise paid media campaigns across platforms including Google Ads, LinkedIn and other social channels Monitor campaign performance and identify optimisation opportunities Deliver campaign insights and performance reporting Collaborate with internal teams to support campaign delivery Ensure campaigns are executed to a high standard Key Skills/Experience: Strong experience managing paid media campaigns Experience with platforms such as Google Ads and LinkedIn Ads Ability to analyse performance data and optimise campaigns Strong organisational and communication skills FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Apr 03, 2026
Full time
Senior Paid Media Manager Location: London Our fast-growing client is currently seeking a Senior Paid Media Manager to join their marketing team on a permanent, full-time basis. This role will focus on managing and optimising paid media campaigns across multiple digital channels. Key Responsibilities Manage and optimise paid media campaigns across platforms including Google Ads, LinkedIn and other social channels Monitor campaign performance and identify optimisation opportunities Deliver campaign insights and performance reporting Collaborate with internal teams to support campaign delivery Ensure campaigns are executed to a high standard Key Skills/Experience: Strong experience managing paid media campaigns Experience with platforms such as Google Ads and LinkedIn Ads Ability to analyse performance data and optimise campaigns Strong organisational and communication skills FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Your new company A growing construction business is recruiting for a Finance Manager to join the team, reporting to the Finance Director. Your new role This is a progressive role, and we are looking for a qualified finance professional that is looking to take a hands-on leadership role. You'll manage day-to-day financial operations, support long-term planning, and play an active part in the leadership team. The role involves leading a small finance team, ensuring strong financial controls, and delivering accurate reporting and analysis.Key areas of responsibility include: Overseeing the Finance Department and deputising for the Finance Director Leading, mentoring, and developing a small finance team Preparing monthly management accounts, balance sheet reconciliations, and variance analysis Monitoring budgets, cost control, and project spend Ensuring compliance with accounting standards, internal policies, and statutory requirements Managing VAT returns, payroll for weekly waged staff Producing weekly cashflow forecasts and reporting on sales and build progress Liaising with auditors and preparing year-end information Working closely with other departments to maintain strong communication and efficient workflows What you'll need to succeed This is a great opportunity for someone looking to progress their career in a busy hands-on leadership role. This will either suit someone as a first-time mover that has experience auditing product-based businesses, or potentially someone already in the industry ready to take on a new challenge. We are looking for someone that is ambitious and looking to take a step-up into Financial Controller / Head of Finance in the future. What you'll get in return The role is based close to the M4 / M5 and has parking on site. It's mainly a site-based role but has some flexibility and offers a competitive salary, car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 03, 2026
Full time
Your new company A growing construction business is recruiting for a Finance Manager to join the team, reporting to the Finance Director. Your new role This is a progressive role, and we are looking for a qualified finance professional that is looking to take a hands-on leadership role. You'll manage day-to-day financial operations, support long-term planning, and play an active part in the leadership team. The role involves leading a small finance team, ensuring strong financial controls, and delivering accurate reporting and analysis.Key areas of responsibility include: Overseeing the Finance Department and deputising for the Finance Director Leading, mentoring, and developing a small finance team Preparing monthly management accounts, balance sheet reconciliations, and variance analysis Monitoring budgets, cost control, and project spend Ensuring compliance with accounting standards, internal policies, and statutory requirements Managing VAT returns, payroll for weekly waged staff Producing weekly cashflow forecasts and reporting on sales and build progress Liaising with auditors and preparing year-end information Working closely with other departments to maintain strong communication and efficient workflows What you'll need to succeed This is a great opportunity for someone looking to progress their career in a busy hands-on leadership role. This will either suit someone as a first-time mover that has experience auditing product-based businesses, or potentially someone already in the industry ready to take on a new challenge. We are looking for someone that is ambitious and looking to take a step-up into Financial Controller / Head of Finance in the future. What you'll get in return The role is based close to the M4 / M5 and has parking on site. It's mainly a site-based role but has some flexibility and offers a competitive salary, car allowance and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
We are seeking a Despatch Administrator to join our client's team at their UK headquarters in Witney. The ideal candidate will have experience in office and warehouse environments and a strong focus on accuracy, attention to detail, and effective communication. This is a hands-on role, responsible for ensuring the smooth and accurate despatch of customer orders. Key Responsibilities: . Prepare despatch documentation in line with quality procedures. . Ensure the correct handling and despatch of orders in coordination with sales and internal teams. . Calculate carriage pricing on customer delivery notes. . Obtain quotes for special and same-day deliveries. . Pass release notes to the Accounts Department promptly. . Communicate with couriers and the Sales Department to ensure smooth operations. . Maintain and update spreadsheets. . Collaborate with Warehouse staff to ensure on-time order despatch. Essential Requirements: . Experience in office and warehouse settings. . Familiarity with despatch procedures. . Ability to work under pressure and meet deadlines. . Confident telephone manner and good communication skills. . Strong IT skills, including Microsoft Excel, Word, and Outlook. . High level of numeracy and literacy. . Self-motivated and able to work with minimal supervision. . Attention to detail and accuracy. . Flexible and adaptable in a team environment. Desirable Skills: . GCSE education or equivalent. . Knowledge of quality procedures. . Experience with SAP. Our client offers a competitive salary and an attractive range of benefits. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Apr 03, 2026
Full time
We are seeking a Despatch Administrator to join our client's team at their UK headquarters in Witney. The ideal candidate will have experience in office and warehouse environments and a strong focus on accuracy, attention to detail, and effective communication. This is a hands-on role, responsible for ensuring the smooth and accurate despatch of customer orders. Key Responsibilities: . Prepare despatch documentation in line with quality procedures. . Ensure the correct handling and despatch of orders in coordination with sales and internal teams. . Calculate carriage pricing on customer delivery notes. . Obtain quotes for special and same-day deliveries. . Pass release notes to the Accounts Department promptly. . Communicate with couriers and the Sales Department to ensure smooth operations. . Maintain and update spreadsheets. . Collaborate with Warehouse staff to ensure on-time order despatch. Essential Requirements: . Experience in office and warehouse settings. . Familiarity with despatch procedures. . Ability to work under pressure and meet deadlines. . Confident telephone manner and good communication skills. . Strong IT skills, including Microsoft Excel, Word, and Outlook. . High level of numeracy and literacy. . Self-motivated and able to work with minimal supervision. . Attention to detail and accuracy. . Flexible and adaptable in a team environment. Desirable Skills: . GCSE education or equivalent. . Knowledge of quality procedures. . Experience with SAP. Our client offers a competitive salary and an attractive range of benefits. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
