Brook Street are recruiting for multiple Administrative Officers to join our Southampton based client on a temporary basis Start Date 02/02/2026 Pay Rate 14.47 per hour The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers. We offer access to a whole host of learning and development opportunities to support your career development. We're looking for talented people who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest. At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all and which values diversity and inclusion in everything we do. We encourage our people to bring their whole selves to work by providing a culture that values different perspectives to help tackle complex problems, promote innovation and deliver stronger decision making in a safe and supportive environment. We therefore welcome applicants from a diverse range of backgrounds to join our organisation and enable us to be representative of the communities we serve. Job description/details This is a multifunctional role and as an Administrative Officer you will support the Valuation Office Agency to improve its Data by researching domestic property information, investigating and updating domestic property records, including any impact on the property's Council Tax band. Responsibilities The responsibilities will include, but are not limited to: - Investigate and update residential property data in line with agreed operating procedures in a timely and efficient manner. Make and evidence decisions that affect a property's Council Tax band Know when to escalate or seek support from the operational management team. Be flexible to undertake additional responsibilities to support the team to deliver priorities if required. Be able to undertake repetitive work, such as data input and investigation, whilst ensuring information is recorded accurately. Good all-round communication skills - written and verbal All issues and queries should be resolved where possible following department guidelines in a professional, tactful manner. Personal Specification / Essential Criteria: We are looking for people who are: Flexible and dedicated. Good at communicating with different people and listening. Computer literate and possess good keyboard skills. Competent and confident using Microsoft Word, Excel and Outlook, including Teams (Training will be provided on other applications you will be working on) Willing to learn. Base Office The roles will be based at Liverpool/Southampton office. Your initial training will require you to attend an office full time. Once you have passed your initial training and are completing work to the required standard you will be able to follow the VOAs Hybrid Working pattern. Hybrid Working The VOA's current Hybrid Working pattern means you will work at least 3 days a week (60% of your working time) in your designated base office with the option of working your agreed hours between 7am to 7pm, Monday to Friday, subject to agreement with your Line Manager. Hybrid working is subject to business need, and you may be required to attend further or named days when required. Please apply online with your CV in word format, due to the volume of applications we receive we may not be able to respond to all candidates Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Jan 13, 2026
Seasonal
Brook Street are recruiting for multiple Administrative Officers to join our Southampton based client on a temporary basis Start Date 02/02/2026 Pay Rate 14.47 per hour The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers. We offer access to a whole host of learning and development opportunities to support your career development. We're looking for talented people who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest. At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all and which values diversity and inclusion in everything we do. We encourage our people to bring their whole selves to work by providing a culture that values different perspectives to help tackle complex problems, promote innovation and deliver stronger decision making in a safe and supportive environment. We therefore welcome applicants from a diverse range of backgrounds to join our organisation and enable us to be representative of the communities we serve. Job description/details This is a multifunctional role and as an Administrative Officer you will support the Valuation Office Agency to improve its Data by researching domestic property information, investigating and updating domestic property records, including any impact on the property's Council Tax band. Responsibilities The responsibilities will include, but are not limited to: - Investigate and update residential property data in line with agreed operating procedures in a timely and efficient manner. Make and evidence decisions that affect a property's Council Tax band Know when to escalate or seek support from the operational management team. Be flexible to undertake additional responsibilities to support the team to deliver priorities if required. Be able to undertake repetitive work, such as data input and investigation, whilst ensuring information is recorded accurately. Good all-round communication skills - written and verbal All issues and queries should be resolved where possible following department guidelines in a professional, tactful manner. Personal Specification / Essential Criteria: We are looking for people who are: Flexible and dedicated. Good at communicating with different people and listening. Computer literate and possess good keyboard skills. Competent and confident using Microsoft Word, Excel and Outlook, including Teams (Training will be provided on other applications you will be working on) Willing to learn. Base Office The roles will be based at Liverpool/Southampton office. Your initial training will require you to attend an office full time. Once you have passed your initial training and are completing work to the required standard you will be able to follow the VOAs Hybrid Working pattern. Hybrid Working The VOA's current Hybrid Working pattern means you will work at least 3 days a week (60% of your working time) in your designated base office with the option of working your agreed hours between 7am to 7pm, Monday to Friday, subject to agreement with your Line Manager. Hybrid working is subject to business need, and you may be required to attend further or named days when required. Please apply online with your CV in word format, due to the volume of applications we receive we may not be able to respond to all candidates Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Job Title: Control Office Technical Director Location: London/Hybrid Contract Type: 12 Months Rate: 1000 per day via Umbrella Company Are you ready to take your career to the next level with one of the largest financial institutions headquartered in Japan? Our client is seeking a dynamic and experienced Control Office Technical Director to join their Operations Planning Department/EMEA Control Office team. This is your chance to be part of an exciting journey in a vibrant and forward-thinking organisation! What You'll Be Doing: As a Control Office Technical Director, you will play a crucial role in executing the Control Office agenda. Your key responsibilities will include: Developing Approaches: Crafting strategies for 'Read Across' and 'Lessons Learned' to ensure consistency across the organisation. Technical Support: Leading projects with technical control requirements to enhance operational efficiency. Monitoring Risk Culture: Implementing methods to assess and improve risk culture within the organisation. Your Accountabilities & Responsibilities: Lead and oversee risk owners and control owners to ensure effective risk management. Ensure robust governance of risk and controls, providing insightful data and contributing to governance meetings. Conduct independent analysis of the risk and control environment, identifying trends and weaknesses. Drive investigations of operational events to identify root causes and implement preventive solutions. Conduct deep dives into risk reviews to assess control frameworks and enhance remediation efforts. Collaborate with stakeholders to implement risk policies and frameworks effectively. Mentor junior control officers to cultivate their skills in risk management. What We're Looking For: Risk Management Expertise: Extensive knowledge of risk management frameworks and control environments. Business Acumen: Deep understanding of Commercial and Investment Banking products and their end-to-end processes. Market Awareness: Familiarity with market-standard risk mitigation approaches and relevant regulations in EMEA. Stakeholder Skills: Proven ability to build relationships with senior stakeholders and act as a trusted advisor. Communication Skills: Exceptional written and verbal communication skills to convey complex topics clearly. Specific Requirements: Experience: Significant experience in a 1LOD, risk management, or control office function within a major financial institution. Education: A degree in a relevant discipline (finance, accounting, mathematics, physics, engineering) with strong analytical skills. Industry Knowledge: Broad knowledge of Commercial Banking and Investment Banking. Why Join Us? This role is not just about fulfilling responsibilities; it's about being part of a transformative initiative to enhance risk management culture in the EMEA region. Your contributions will shape the future of our client's Control Office and significantly impact the organisation. Application Process: If you are ready to embark on this exciting challenge, we want to hear from you! Please submit your CV highlighting your relevant experience. If you don't hear from us within 48 hours, please know that we appreciate your application, and we may keep your details for future opportunities. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Join us in making a difference and driving innovation in the financial services industry! Your next big career move is just an application away! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jan 13, 2026
Contractor
Job Title: Control Office Technical Director Location: London/Hybrid Contract Type: 12 Months Rate: 1000 per day via Umbrella Company Are you ready to take your career to the next level with one of the largest financial institutions headquartered in Japan? Our client is seeking a dynamic and experienced Control Office Technical Director to join their Operations Planning Department/EMEA Control Office team. This is your chance to be part of an exciting journey in a vibrant and forward-thinking organisation! What You'll Be Doing: As a Control Office Technical Director, you will play a crucial role in executing the Control Office agenda. Your key responsibilities will include: Developing Approaches: Crafting strategies for 'Read Across' and 'Lessons Learned' to ensure consistency across the organisation. Technical Support: Leading projects with technical control requirements to enhance operational efficiency. Monitoring Risk Culture: Implementing methods to assess and improve risk culture within the organisation. Your Accountabilities & Responsibilities: Lead and oversee risk owners and control owners to ensure effective risk management. Ensure robust governance of risk and controls, providing insightful data and contributing to governance meetings. Conduct independent analysis of the risk and control environment, identifying trends and weaknesses. Drive investigations of operational events to identify root causes and implement preventive solutions. Conduct deep dives into risk reviews to assess control frameworks and enhance remediation efforts. Collaborate with stakeholders to implement risk policies and frameworks effectively. Mentor junior control officers to cultivate their skills in risk management. What We're Looking For: Risk Management Expertise: Extensive knowledge of risk management frameworks and control environments. Business Acumen: Deep understanding of Commercial and Investment Banking products and their end-to-end processes. Market Awareness: Familiarity with market-standard risk mitigation approaches and relevant regulations in EMEA. Stakeholder Skills: Proven ability to build relationships with senior stakeholders and act as a trusted advisor. Communication Skills: Exceptional written and verbal communication skills to convey complex topics clearly. Specific Requirements: Experience: Significant experience in a 1LOD, risk management, or control office function within a major financial institution. Education: A degree in a relevant discipline (finance, accounting, mathematics, physics, engineering) with strong analytical skills. Industry Knowledge: Broad knowledge of Commercial Banking and Investment Banking. Why Join Us? This role is not just about fulfilling responsibilities; it's about being part of a transformative initiative to enhance risk management culture in the EMEA region. Your contributions will shape the future of our client's Control Office and significantly impact the organisation. Application Process: If you are ready to embark on this exciting challenge, we want to hear from you! Please submit your CV highlighting your relevant experience. If you don't hear from us within 48 hours, please know that we appreciate your application, and we may keep your details for future opportunities. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Join us in making a difference and driving innovation in the financial services industry! Your next big career move is just an application away! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Compliance & Information Security Manager Background: Agilio Software Group is the UK s largest provider of back-office, compliance, and workforce solutions in primary care and dental. We have ambitious and exciting growth plans and are looking for talented individuals to join us on this journey. The Compliance & Information Security Manager Role: We are recruiting for a Compliance & Information Security Manager to maintain and enhance the company s compliance and information security posture. You will manage certifications, audits, and governance activities, ensuring ongoing compliance with ISO 27001, PCI-DSS, Cyber Essentials Plus, GDPR, and other relevant standards and regulations. Home-based with occasional travel to company offices and suppliers. Compliance & Information Security Manager Key Responsibilities: Compliance & Governance Maintain and improve the ISMS in line with ISO 27001. Oversee Cyber Essentials Plus certification and ensure compliance with PCI-DSS and NHS DSP Toolkit standards. Act as Data Protection Officer (DPO) for GDPR compliance, including managing ICO registrations and updates (approx. 30 registrations). Support Subject Access Requests (SARs) and Data Protection Impact Assessments (DPIAs) for customers. Coordinate responses to customer security questionnaires and due diligence requests. Support incident response investigations and post-incident reviews. Risk & Audit Management Maintain risk registers and compliance documentation, tracking remedial actions, reporting key risks to senior management. Plan and execute internal and manage external audits, penetration tests, and vulnerability assessments. Manage security ratings and ensure scores remain above agreed thresholds. Security Operations & Tools Administer and optimise security tools and platforms including Eramba, Nessus, Defect Dojo, uSecure & iComply. Ensure and track continuous improvements of the security and data protection processes, policies and documentation. Monitor and report on compliance performance metrics. Training & Awareness Deliver and manage security awareness programmes across the organisation. Maintain and update training content using platforms such as uSecure. Committee & Governance Meetings Facilitate quarterly meetings for the Physical Security, Risk, and Information Security Steering Committees. Additional Responsibilities Reporting on cookie compliance across all sites and products Stay updated on regulatory changes and emerging security threats. Collaborate with IT, Engineering and Product teams to embed secure-by-design practices in development and operations. Compliance & Information Security Manager Essential Experience & Skills: Hands-on experience managing or supporting ISO 27001 and Cyber Essentials Plus certifications. Working knowledge of PCI-DSS, GDPR, and general data protection principles. Experience coordinating audits and maintaining compliance documentation. Strong organisational skills with attention to detail and ability to manage multiple projects. Excellent communication and stakeholder management skills across business units. If you feel you have what it takes to join our team, we look forward to receiving your application. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. If you need adjustments during the recruitment process, please let us know. Due to the high volume of applications we receive, we are unable to respond to every applicant individually. If your application is shortlisted, we will contact you directly.
Jan 13, 2026
Full time
Compliance & Information Security Manager Background: Agilio Software Group is the UK s largest provider of back-office, compliance, and workforce solutions in primary care and dental. We have ambitious and exciting growth plans and are looking for talented individuals to join us on this journey. The Compliance & Information Security Manager Role: We are recruiting for a Compliance & Information Security Manager to maintain and enhance the company s compliance and information security posture. You will manage certifications, audits, and governance activities, ensuring ongoing compliance with ISO 27001, PCI-DSS, Cyber Essentials Plus, GDPR, and other relevant standards and regulations. Home-based with occasional travel to company offices and suppliers. Compliance & Information Security Manager Key Responsibilities: Compliance & Governance Maintain and improve the ISMS in line with ISO 27001. Oversee Cyber Essentials Plus certification and ensure compliance with PCI-DSS and NHS DSP Toolkit standards. Act as Data Protection Officer (DPO) for GDPR compliance, including managing ICO registrations and updates (approx. 30 registrations). Support Subject Access Requests (SARs) and Data Protection Impact Assessments (DPIAs) for customers. Coordinate responses to customer security questionnaires and due diligence requests. Support incident response investigations and post-incident reviews. Risk & Audit Management Maintain risk registers and compliance documentation, tracking remedial actions, reporting key risks to senior management. Plan and execute internal and manage external audits, penetration tests, and vulnerability assessments. Manage security ratings and ensure scores remain above agreed thresholds. Security Operations & Tools Administer and optimise security tools and platforms including Eramba, Nessus, Defect Dojo, uSecure & iComply. Ensure and track continuous improvements of the security and data protection processes, policies and documentation. Monitor and report on compliance performance metrics. Training & Awareness Deliver and manage security awareness programmes across the organisation. Maintain and update training content using platforms such as uSecure. Committee & Governance Meetings Facilitate quarterly meetings for the Physical Security, Risk, and Information Security Steering Committees. Additional Responsibilities Reporting on cookie compliance across all sites and products Stay updated on regulatory changes and emerging security threats. Collaborate with IT, Engineering and Product teams to embed secure-by-design practices in development and operations. Compliance & Information Security Manager Essential Experience & Skills: Hands-on experience managing or supporting ISO 27001 and Cyber Essentials Plus certifications. Working knowledge of PCI-DSS, GDPR, and general data protection principles. Experience coordinating audits and maintaining compliance documentation. Strong organisational skills with attention to detail and ability to manage multiple projects. Excellent communication and stakeholder management skills across business units. If you feel you have what it takes to join our team, we look forward to receiving your application. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. If you need adjustments during the recruitment process, please let us know. Due to the high volume of applications we receive, we are unable to respond to every applicant individually. If your application is shortlisted, we will contact you directly.
Job Opportunity: Senior Planning Enforcement Officer Are you ready to take your planning enforcement career to the next level? Our client, a public sector organisation based in Romford, Essex, is seeking a dedicated and experienced Senior Planning Enforcement Officer to join their team on a temporary basis. This exciting role offers an hourly rate of 35 and the chance to make a significant impact in the community! Key Details: Contract Type: Temporary (3 months with potential for extension) Hourly Rate: 35 per hour (Umbrella) Location: Primarily remote, with 1-2 days per week in Romford for site visits Driving Required: Yes (Council pool cars provided) Working Pattern: Full-time, with occasional evening or weekend work Your Responsibilities: Manage a caseload of over 100 alleged breaches, including investigations and site visits. Serve enforcement notices and maintain evidence of notices served. Write appeal statements and represent the council at hearings or inquiries. Collaborate with the Team Leader and colleagues for ongoing support and training. What We're Looking For: Experience in dealing with the public, Councillors, and responding to MP enquiries. Strong organisational skills and the ability to manage competing priorities. Excellent record-keeping abilities to ensure compliance and evidence standards. If you're a proactive problem-solver with a passion for planning enforcement, we want to hear from you! Join a supportive team where your skills will be valued and your professional growth encouraged. Apply today and step into a role where you can truly make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 13, 2026
Seasonal
Job Opportunity: Senior Planning Enforcement Officer Are you ready to take your planning enforcement career to the next level? Our client, a public sector organisation based in Romford, Essex, is seeking a dedicated and experienced Senior Planning Enforcement Officer to join their team on a temporary basis. This exciting role offers an hourly rate of 35 and the chance to make a significant impact in the community! Key Details: Contract Type: Temporary (3 months with potential for extension) Hourly Rate: 35 per hour (Umbrella) Location: Primarily remote, with 1-2 days per week in Romford for site visits Driving Required: Yes (Council pool cars provided) Working Pattern: Full-time, with occasional evening or weekend work Your Responsibilities: Manage a caseload of over 100 alleged breaches, including investigations and site visits. Serve enforcement notices and maintain evidence of notices served. Write appeal statements and represent the council at hearings or inquiries. Collaborate with the Team Leader and colleagues for ongoing support and training. What We're Looking For: Experience in dealing with the public, Councillors, and responding to MP enquiries. Strong organisational skills and the ability to manage competing priorities. Excellent record-keeping abilities to ensure compliance and evidence standards. If you're a proactive problem-solver with a passion for planning enforcement, we want to hear from you! Join a supportive team where your skills will be valued and your professional growth encouraged. Apply today and step into a role where you can truly make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Housing Officer Supported Living Bishops Stortford Hertfordshire l £21.87 per hour 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until March 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until March 2026 (temp to perm opportunity) Hours: Full time 37.5 hours per week Location: Stortford (CM22) Hertfordshire Working Pattern: Monday Friday, 9am 5pm Pay Rate: £21.87 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, and contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, solve problem and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. This role provides an excellent platform for career progression into areas such as: Housing Management • Supported Housing • ASB Specialist Roles • Income Management • Compliance • Neighbourhood Management • Tenancy Sustainment • Scheme Management • Community Housing Services Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Hertfordshire Bishops Stortford
Jan 12, 2026
Contractor
Housing Officer Supported Living Bishops Stortford Hertfordshire l £21.87 per hour 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until March 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until March 2026 (temp to perm opportunity) Hours: Full time 37.5 hours per week Location: Stortford (CM22) Hertfordshire Working Pattern: Monday Friday, 9am 5pm Pay Rate: £21.87 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, and contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, solve problem and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. This role provides an excellent platform for career progression into areas such as: Housing Management • Supported Housing • ASB Specialist Roles • Income Management • Compliance • Neighbourhood Management • Tenancy Sustainment • Scheme Management • Community Housing Services Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Hertfordshire Bishops Stortford
We have an exciting opportunity for an experienced PIP 1 Civilian Investigator to work for Lincolnshire Police. Lincolnshire Police are looking for investigators to work within their Major Crime Unit MCU - Sleaford Police Station. You will be working Monday to Friday 8am to 4pm. PLEASE ALSO NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE To work as part of a team in MCU to undertake the investigation of major crime that fall under the MCU remit, involving interview of suspects, and gathering of evidence from victims and witnesses, digital media, and other sources. To prepare and complete files in accordance with court deadlines, legislation, and force policy, ensuring that crimes under investigation are compliant with Criminal Procedure and Investigations Act 1996 (CPIA) and the Victims Code of Practice. To promote equality of opportunity to the people of Lincolnshire and treat all individuals fairly with dignity and respect, in line with the Force values - Courageous, Open, Fair, Inclusive. Officers involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS To respond effectively to all reports of major crime, including coronial investigations and support to other departments such as PVP, CID and Local Policing in accordance with the MCU Terms of Reference, Force policy, and NPCC and College of Policing Authorised Professional Practice. To develop and record proportionate investigation plans and strategies. To prioritise lines of enquiry, maximising the gathering of material by securing and preserving evidence under minimum supervision. To conduct or co-ordinate all aspects of the investigation process, ensuring the highest quality of service to all stakeholders. To interview victims of crime and other witnesses, ensuring compliance with the Victims Charter, identifying when victims are significant or vulnerable and taking relevant measures. To effectively apply investigation procedures to ensure timely response to and conclusion of all To gather, develop and use intelligence effectively utilising force IT systems to enhance investigations and inform other departments/line management of identified risks and safeguarding concerns. To prepare case files within the designated timescales ensuring legislative compliance in line with the CPIA, disclosure rules and the Manual of Guidance for presentation to the Magistrates and Crown Courts. To attend court and give evidence in relation to those aspects of any investigation which are within the post holders personal knowledge, or in which the post holder has had any involvement during the investigative process. To represent the organisation by attending multi-agency meetings / case-conferences, or other such meetings as required or deemed appropriate by line management understand and apply relevant risk assessment processes to support the determination of response and effective resource prioritisation. To respond positively to operational requirements in relation to all aspects of MCU, and as required and directed by MCU Managers. To cultivate and maintain good relations between internal departments, external stakeholders, and the community. To be fully conversant and competent with relevant legislation, practice agreements and investigation procedures. ESSENTIAL REQUIREMENTS PIP1 qualification Previous experience of gathering information and / or data from third parties (e.g. researching, interviewing techniques). Previous experience of problem solving and decision making with an ability to critically analyse material. Previous experience of working in a customer focused environment Previous experience of working with confidential/sensitive material. Demonstrates lateral vision and a logical process for solving problems Possess a sound knowledge of IT skills including Microsoft, Word, Excel, Outlook; ability to effectively use force IT systems following training Demonstrates the ability to review and present information with accuracy and clear attention to detail Self-motivated and focused on achieving high levels of performance, working as an ambassador for Lincolnshire Police Demonstrates commitment in making a difference taking responsibility for own actions Able to demonstrate evidence of working on own initiative and unsupervised at times Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 12, 2026
Seasonal
We have an exciting opportunity for an experienced PIP 1 Civilian Investigator to work for Lincolnshire Police. Lincolnshire Police are looking for investigators to work within their Major Crime Unit MCU - Sleaford Police Station. You will be working Monday to Friday 8am to 4pm. PLEASE ALSO NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE To work as part of a team in MCU to undertake the investigation of major crime that fall under the MCU remit, involving interview of suspects, and gathering of evidence from victims and witnesses, digital media, and other sources. To prepare and complete files in accordance with court deadlines, legislation, and force policy, ensuring that crimes under investigation are compliant with Criminal Procedure and Investigations Act 1996 (CPIA) and the Victims Code of Practice. To promote equality of opportunity to the people of Lincolnshire and treat all individuals fairly with dignity and respect, in line with the Force values - Courageous, Open, Fair, Inclusive. Officers involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS To respond effectively to all reports of major crime, including coronial investigations and support to other departments such as PVP, CID and Local Policing in accordance with the MCU Terms of Reference, Force policy, and NPCC and College of Policing Authorised Professional Practice. To develop and record proportionate investigation plans and strategies. To prioritise lines of enquiry, maximising the gathering of material by securing and preserving evidence under minimum supervision. To conduct or co-ordinate all aspects of the investigation process, ensuring the highest quality of service to all stakeholders. To interview victims of crime and other witnesses, ensuring compliance with the Victims Charter, identifying when victims are significant or vulnerable and taking relevant measures. To effectively apply investigation procedures to ensure timely response to and conclusion of all To gather, develop and use intelligence effectively utilising force IT systems to enhance investigations and inform other departments/line management of identified risks and safeguarding concerns. To prepare case files within the designated timescales ensuring legislative compliance in line with the CPIA, disclosure rules and the Manual of Guidance for presentation to the Magistrates and Crown Courts. To attend court and give evidence in relation to those aspects of any investigation which are within the post holders personal knowledge, or in which the post holder has had any involvement during the investigative process. To represent the organisation by attending multi-agency meetings / case-conferences, or other such meetings as required or deemed appropriate by line management understand and apply relevant risk assessment processes to support the determination of response and effective resource prioritisation. To respond positively to operational requirements in relation to all aspects of MCU, and as required and directed by MCU Managers. To cultivate and maintain good relations between internal departments, external stakeholders, and the community. To be fully conversant and competent with relevant legislation, practice agreements and investigation procedures. ESSENTIAL REQUIREMENTS PIP1 qualification Previous experience of gathering information and / or data from third parties (e.g. researching, interviewing techniques). Previous experience of problem solving and decision making with an ability to critically analyse material. Previous experience of working in a customer focused environment Previous experience of working with confidential/sensitive material. Demonstrates lateral vision and a logical process for solving problems Possess a sound knowledge of IT skills including Microsoft, Word, Excel, Outlook; ability to effectively use force IT systems following training Demonstrates the ability to review and present information with accuracy and clear attention to detail Self-motivated and focused on achieving high levels of performance, working as an ambassador for Lincolnshire Police Demonstrates commitment in making a difference taking responsibility for own actions Able to demonstrate evidence of working on own initiative and unsupervised at times Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. 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Connect2Luton are recruiting for Housing Solutions Officers for an ongoing temporary positions for Luton Borough Council. As a Housing Solution Officer you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters. The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners. This is an office based role, you will be working in various central Luton site. About the role: To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017 To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions Identify clients with support needs, treat them respectably, thoughtfully and sensitively. To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness About you: At least 1 years of experience as Housing Solutions Officer within the Public Sector. Excellent communication and interpersonal skills, both written and verbal As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act. Experience of managing complex client caseload and ad-hoc cases. A good knowledge of administrative and IT system. The ability to be self-motivated and highly organised. Eligible to work in the UK. Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training. Occasional travel within and beyond the Council's geographical boundaries. Able to attend meetings out of normal office hours. Benefits Access to a wide range of roles nationwide, as well as exclusive roles to Connect2Luton Reward schemes such as Refer a Friend. Prompt and reliable payroll system. Work for an agency owned by Luton Borough Council. About US Luton Council have partnered up with Kent Commercial Service to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jan 12, 2026
Seasonal
Connect2Luton are recruiting for Housing Solutions Officers for an ongoing temporary positions for Luton Borough Council. As a Housing Solution Officer you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters. The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners. This is an office based role, you will be working in various central Luton site. About the role: To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017 To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions Identify clients with support needs, treat them respectably, thoughtfully and sensitively. To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness About you: At least 1 years of experience as Housing Solutions Officer within the Public Sector. Excellent communication and interpersonal skills, both written and verbal As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act. Experience of managing complex client caseload and ad-hoc cases. A good knowledge of administrative and IT system. The ability to be self-motivated and highly organised. Eligible to work in the UK. Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training. Occasional travel within and beyond the Council's geographical boundaries. Able to attend meetings out of normal office hours. Benefits Access to a wide range of roles nationwide, as well as exclusive roles to Connect2Luton Reward schemes such as Refer a Friend. Prompt and reliable payroll system. Work for an agency owned by Luton Borough Council. About US Luton Council have partnered up with Kent Commercial Service to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
Jan 12, 2026
Full time
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
MAINTENANCE ELECTRICIAN DERRY Our client based in the Derry area are in a period of significant growth and due to their continued increased and busy work load they now have a vacancy for a Maintenance Electrician. Key Purpose: Responsible for ensuring site electrical systems and documentation are accurate and compliant with relevant codes, undertaking electrical repairs / maintenance of all site plant and equipment, including electrical breakdowns, fault finding, planned maintenance and electrical inspections/tests. Core Responsibilities Carry out duties and responsibilities in compliance with the Safe System of Work to prevent harm to all personnel and damage to equipment. Responsible for ensuring site electrical systems are compliant as per regulatory standards and relevant codes, and documentation (to include drawings) is accurate and up to date. Accountable for personal time management to ensure delivery of an effective and efficient electrical support service that has the flexibility to meet fluctuating work demands. Committed to continuous improvement and identifying and implementing improved systems of work. Identify actual and potential electrical safety issues to ensure safety standards are maintained and equipment down time / repair costs are kept to a minimum. Prioritise, schedule and conduct planned maintenance tasks on all services, systems, cranes and equipment, coordinating with Original Equipment Manufacturers (OEM) and service contractors where required. Troubleshoot and maintain various electrical systems and equipment, including heavy plant and marine electrical systems. Install, relocate and/or disassemble machinery. Carry out minor electrical installations, for example lighting circuits. Work collaboratively with electrical contractors as required. Provide guidance and mentorship to electrical apprentices, providing on-the-job training, technical guidance and safety instruction. Manage and maintain tools, materials and company vehicles as required to support maintenance activities, including the procurement of parts and equipment to complete repairs. Complete and retain necessary documents ensuring a logical records system is maintained and updated. Provide assistance to other members of the engineering team which will involve working with hydraulics, pneumatics and mechanical systems. Provide emergency electrical breakdown coverage on harbour vessels. Provide out of hours and weekend engineering cover as a member of the engineering team as directed. Log and resolve fault records with 'AssetHQ' asset management software system to ensure comprehensive maintenance tracking and defect resolution. Undertake electrical building maintenance, waste-water system repairs and general electrical tasks as required. Health & Safety, Risk and Compliance Positively contribute to, implement, monitor, and review adherence to safe systems of work. Positively contribute to risk assessments with support from the Environmental Health and Safety Officer. Use appropriate PPE and carry out mental risk assessments when carrying out tasks to ensure the safety of yourself and others. Work safely at heights. Work safely in confined spaces. Identify and report all safety observations to the Environmental Health and Safety Officer as soon as possible. Proactively identify and report any non-compliance of regulations and procedures to the relevant departments as soon as possible. Fully implement any corrective actions/lessons learnt following internal investigations, toolbox talk, safety bulletins and team meetings. Undertake regular training programs as required, including e-learning modules. General Responsibilities Always represent the Organisation in a reputable and professional manner. Follow organisation policies and procedures and adhere to Human Resources, Health and Safety policies and relevant statutory regulations including UK-GDPR. Positively comply with the values of the organisation, demonstrating the behavioural requirements aligned to each value. Contribute to the development of a respectful and mutually supportive working environment consulting with and supporting other departments as appropriate. Undertake other duties within your area of competence as directed. Maintain high standards of personal accountability. Essential Criteria HNC in Electrical Engineering or City & Guilds Level 3 Electro Technical Technology or Level 3 NVQ Electrical Engineering or equivalent qualification. Hold City & Guilds 18th edition Wiring Regulations or hold a previous edition and willing to update. Minimum of three years' experience of completing electrical repairs and maintenance tasks. Ability to carry out electrical repair job assessments (inspections), identifying the repair to be completed and materials required to complete the repair task. Capable of working at height from scaffold platforms, ladders, mechanical equipment, in confined spaces, and both on and off shore. Proficient IT skills to include experience using MS Office including email systems. Full current driving licence or access to a form of transport to enable the post holder to meet the requirements of the post in full. Desirable Criteria Experience of maintenance and repair of mobile harbour cranes. Familiarity with marine electrical systems, ideally gained through hands-on work or similar marine environments. Experience operating industrial machinery, e.g. forklift truck, telehandler, MEWP. Experience using asset management or maintenance software systems. Skilled across electrical, mechanical & hydraulic systems. Permanent Role; Monday to Friday 8:00am to 4:00pm, 37.5 hours per week plus overtime Salary competitive - 39,862 Ref - VAC-13202
Jan 12, 2026
Full time
MAINTENANCE ELECTRICIAN DERRY Our client based in the Derry area are in a period of significant growth and due to their continued increased and busy work load they now have a vacancy for a Maintenance Electrician. Key Purpose: Responsible for ensuring site electrical systems and documentation are accurate and compliant with relevant codes, undertaking electrical repairs / maintenance of all site plant and equipment, including electrical breakdowns, fault finding, planned maintenance and electrical inspections/tests. Core Responsibilities Carry out duties and responsibilities in compliance with the Safe System of Work to prevent harm to all personnel and damage to equipment. Responsible for ensuring site electrical systems are compliant as per regulatory standards and relevant codes, and documentation (to include drawings) is accurate and up to date. Accountable for personal time management to ensure delivery of an effective and efficient electrical support service that has the flexibility to meet fluctuating work demands. Committed to continuous improvement and identifying and implementing improved systems of work. Identify actual and potential electrical safety issues to ensure safety standards are maintained and equipment down time / repair costs are kept to a minimum. Prioritise, schedule and conduct planned maintenance tasks on all services, systems, cranes and equipment, coordinating with Original Equipment Manufacturers (OEM) and service contractors where required. Troubleshoot and maintain various electrical systems and equipment, including heavy plant and marine electrical systems. Install, relocate and/or disassemble machinery. Carry out minor electrical installations, for example lighting circuits. Work collaboratively with electrical contractors as required. Provide guidance and mentorship to electrical apprentices, providing on-the-job training, technical guidance and safety instruction. Manage and maintain tools, materials and company vehicles as required to support maintenance activities, including the procurement of parts and equipment to complete repairs. Complete and retain necessary documents ensuring a logical records system is maintained and updated. Provide assistance to other members of the engineering team which will involve working with hydraulics, pneumatics and mechanical systems. Provide emergency electrical breakdown coverage on harbour vessels. Provide out of hours and weekend engineering cover as a member of the engineering team as directed. Log and resolve fault records with 'AssetHQ' asset management software system to ensure comprehensive maintenance tracking and defect resolution. Undertake electrical building maintenance, waste-water system repairs and general electrical tasks as required. Health & Safety, Risk and Compliance Positively contribute to, implement, monitor, and review adherence to safe systems of work. Positively contribute to risk assessments with support from the Environmental Health and Safety Officer. Use appropriate PPE and carry out mental risk assessments when carrying out tasks to ensure the safety of yourself and others. Work safely at heights. Work safely in confined spaces. Identify and report all safety observations to the Environmental Health and Safety Officer as soon as possible. Proactively identify and report any non-compliance of regulations and procedures to the relevant departments as soon as possible. Fully implement any corrective actions/lessons learnt following internal investigations, toolbox talk, safety bulletins and team meetings. Undertake regular training programs as required, including e-learning modules. General Responsibilities Always represent the Organisation in a reputable and professional manner. Follow organisation policies and procedures and adhere to Human Resources, Health and Safety policies and relevant statutory regulations including UK-GDPR. Positively comply with the values of the organisation, demonstrating the behavioural requirements aligned to each value. Contribute to the development of a respectful and mutually supportive working environment consulting with and supporting other departments as appropriate. Undertake other duties within your area of competence as directed. Maintain high standards of personal accountability. Essential Criteria HNC in Electrical Engineering or City & Guilds Level 3 Electro Technical Technology or Level 3 NVQ Electrical Engineering or equivalent qualification. Hold City & Guilds 18th edition Wiring Regulations or hold a previous edition and willing to update. Minimum of three years' experience of completing electrical repairs and maintenance tasks. Ability to carry out electrical repair job assessments (inspections), identifying the repair to be completed and materials required to complete the repair task. Capable of working at height from scaffold platforms, ladders, mechanical equipment, in confined spaces, and both on and off shore. Proficient IT skills to include experience using MS Office including email systems. Full current driving licence or access to a form of transport to enable the post holder to meet the requirements of the post in full. Desirable Criteria Experience of maintenance and repair of mobile harbour cranes. Familiarity with marine electrical systems, ideally gained through hands-on work or similar marine environments. Experience operating industrial machinery, e.g. forklift truck, telehandler, MEWP. Experience using asset management or maintenance software systems. Skilled across electrical, mechanical & hydraulic systems. Permanent Role; Monday to Friday 8:00am to 4:00pm, 37.5 hours per week plus overtime Salary competitive - 39,862 Ref - VAC-13202
Health & Safety Officer 3 months Hybrid - London (2 Days per week on site) - Possible occasional travel to other office sites £225 per day (Inside IR35) My client are looking for a skilled and proactive Health & Safety Officer to lead and manage their health and safety function. You will be responsible for ensuring the health, safety, and welfare of employees, contractors, and visitors by developing and maintaining a positive safety culture, managing the ISO 45001 occupational health and safety management system, and ensuring full compliance with all UK health and safety legislation. This role is critical to maintaining operational resilience, minimising risk, and supporting the wellbeing of the business teams Key Responsibilities 1. Policy, Compliance & Governance Maintain and continuously improve H&S policies, procedures, and management systems in line with ISO 45001, legal obligations (eg, HASAWA 1974), and industry best practices Ensure policies are communicated, implemented, and consistently followed across all business units and office locations. Oversee the organisation's Occupational Health and Safety Management System (OHMS), conducting regular audits and management reviews. 2. Risk Management Conduct risk assessments across offices and working environments, including Workstation assessments, fire risk assessments, and task-specific reviews. Ensure risk mitigation measures are documented, implemented, and monitored. Perform specialist assessments such as return-to-work, new and expectant mother risk assessments, and process Access to Work requests where required. 3. Incident Management Lead investigations into accidents, incidents, and near misses, ensuring root causes are identified and corrective actions implemented. Maintain accurate records of all incidents and produce comprehensive incident reports for senior management. Monitor trends in incident data to inform preventative strategies. 4. Training & Engagement Design, deliver, and coordinate engaging health and safety awareness campaigns and mandatory training programmes for all staff. Promote safe behaviours and foster employee engagement in health and safety through toolbox talks, workshops, and internal communication. Support line managers in understanding and fulfilling their H&S responsibilities. 5. Site Inspections & Preparedness Carry out regular workplace inspections and internal audits to assess compliance and identify opportunities for improvement. Work collaboratively with landlords and facilities teams to organise and evaluate emergency drills (eg, fire evacuations). Ensure emergency plans and procedures are current and tested. 6. Contractor & Supplier Oversight Assess and monitor the safety performance of contractors and subcontractors working on-site. Ensure third parties comply with internal safety standards and risk management processes during projects and office works. 7. Stakeholder & Regulator Engagement Act as the primary contact for external audits, enforcement authorities (eg, HSE), and occupational health partners. Prepare and present detailed safety reports, statistics, and KPIs to senior leadership and relevant committees. Support environmental initiatives, especially where H&S overlaps with ISO 14001 or ISO 50001 requirements. 8. Continuous Improvement Stay up to date with changes in legislation, standards, and industry trends to proactively advise the business. Identify, recommend, and implement innovative solutions to improve health, safety, and wellbeing across the organisation. Champion a culture of learning, resilience, and continuous improvement in safety practices. Qualifications & Experience Essential: NEBOSH National General Certificate or equivalent qualification in Occupational Health & Safety. Chartered or Graduate Member of IOSH (eg, CMIOSH or GradIOSH). In-depth knowledge of ISO 45001 and UK health and safety legislation. Demonstrated experience in managing H&S across multiple office locations. Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels. Proven analytical and problem-solving capabilities with high attention to detail. Desirable: Knowledge or experience with ISO 14001/ISO 50001 environmental or energy management systems. Experience working in IT services, consultancy, or similar office-based industries. First Aid or Fire Marshal qualifications. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 12, 2026
Contractor
Health & Safety Officer 3 months Hybrid - London (2 Days per week on site) - Possible occasional travel to other office sites £225 per day (Inside IR35) My client are looking for a skilled and proactive Health & Safety Officer to lead and manage their health and safety function. You will be responsible for ensuring the health, safety, and welfare of employees, contractors, and visitors by developing and maintaining a positive safety culture, managing the ISO 45001 occupational health and safety management system, and ensuring full compliance with all UK health and safety legislation. This role is critical to maintaining operational resilience, minimising risk, and supporting the wellbeing of the business teams Key Responsibilities 1. Policy, Compliance & Governance Maintain and continuously improve H&S policies, procedures, and management systems in line with ISO 45001, legal obligations (eg, HASAWA 1974), and industry best practices Ensure policies are communicated, implemented, and consistently followed across all business units and office locations. Oversee the organisation's Occupational Health and Safety Management System (OHMS), conducting regular audits and management reviews. 2. Risk Management Conduct risk assessments across offices and working environments, including Workstation assessments, fire risk assessments, and task-specific reviews. Ensure risk mitigation measures are documented, implemented, and monitored. Perform specialist assessments such as return-to-work, new and expectant mother risk assessments, and process Access to Work requests where required. 3. Incident Management Lead investigations into accidents, incidents, and near misses, ensuring root causes are identified and corrective actions implemented. Maintain accurate records of all incidents and produce comprehensive incident reports for senior management. Monitor trends in incident data to inform preventative strategies. 4. Training & Engagement Design, deliver, and coordinate engaging health and safety awareness campaigns and mandatory training programmes for all staff. Promote safe behaviours and foster employee engagement in health and safety through toolbox talks, workshops, and internal communication. Support line managers in understanding and fulfilling their H&S responsibilities. 5. Site Inspections & Preparedness Carry out regular workplace inspections and internal audits to assess compliance and identify opportunities for improvement. Work collaboratively with landlords and facilities teams to organise and evaluate emergency drills (eg, fire evacuations). Ensure emergency plans and procedures are current and tested. 6. Contractor & Supplier Oversight Assess and monitor the safety performance of contractors and subcontractors working on-site. Ensure third parties comply with internal safety standards and risk management processes during projects and office works. 7. Stakeholder & Regulator Engagement Act as the primary contact for external audits, enforcement authorities (eg, HSE), and occupational health partners. Prepare and present detailed safety reports, statistics, and KPIs to senior leadership and relevant committees. Support environmental initiatives, especially where H&S overlaps with ISO 14001 or ISO 50001 requirements. 8. Continuous Improvement Stay up to date with changes in legislation, standards, and industry trends to proactively advise the business. Identify, recommend, and implement innovative solutions to improve health, safety, and wellbeing across the organisation. Champion a culture of learning, resilience, and continuous improvement in safety practices. Qualifications & Experience Essential: NEBOSH National General Certificate or equivalent qualification in Occupational Health & Safety. Chartered or Graduate Member of IOSH (eg, CMIOSH or GradIOSH). In-depth knowledge of ISO 45001 and UK health and safety legislation. Demonstrated experience in managing H&S across multiple office locations. Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels. Proven analytical and problem-solving capabilities with high attention to detail. Desirable: Knowledge or experience with ISO 14001/ISO 50001 environmental or energy management systems. Experience working in IT services, consultancy, or similar office-based industries. First Aid or Fire Marshal qualifications. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
The following content displays a map of the jobs location - Edinburgh Location: George Watson's College, Edinburgh Contract Type: Permanent Salary: £24,460 - £27,296(based on 36.25 hours per week, 52 weeks per year) Benefits: A utomatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson's College for children of staff, Membership of the Galleon Club (the school's fitness club) The Role We are looking for a highly skilled and personable colleague to join our front line administration team in the Junior School. The job holder will provide administration support, particularly to the Deputy Heads and staff of Lower Primary, but this role has a particular focus on maintaining school data within several management information systems/databases. We are currently on a journey to implement iSAMS by August 2026, so it is essential that candidates are experienced iSAMS users who are highly skilled in the use of Excel and data maintenance and analysis work. The Administrator also undertakes reception work; answering phone calls, greeting visitors, supporting parents and children, and plays a crucial part in keeping our children safe. Hours of work will be 37 hours per week, Monday to Thursday, 8.00am to 4.00pm, Fridays 8.00am to 3.30pm, 46 weeks per year (36 weeks of term time plus professional learning days and a further two weeks during holiday periods). The annual leave entitlement is seven weeks per year making a total of 46 weeks. The salary for this position will be in the Grade 2 range which currently stands at £27,090 - £30,231 per annum (based on 36.25 hours per week, 52 weeks per year). This equates to £24,460 - £27,296. APPLICATION PROCESS To apply, please click the Apply for this job button. Please include a letter of application of not more than 800 words giving us more information about you and why you consider yourself to be a strong candidate for the role, addressed to Mrs Su Breadner, Chief Operating Officer. Closing date: 11:59pm on Wednesday 14 January 2026 Interviews are scheduled to take place on Thursday 22 January 2026 Main Responsibilities Administration Responsibilities: Provide administrative support to the Deputy Heads, Principal Teachers and Assistant Principal Teachers. This work is varied and high volume. Working in a small team any of the following tasks may be required; diary management, arranging meetings, preparing timetables, processing assessment details, organising trips, events, meetings. It also includes producing spreadsheets, reports, typing minutes, photocopying, filing, and producing printed materials such as labels, booklets and worksheets. Daily, process pupil absence information, check registers, record known absences, identify potentially missing children, report to Deputy Head and phone parents as required. Prepare reports. Sending emails on behalf of Deputy Heads and other staff, preparing letters for Parents (for email distribution or publishing on the School's Weekly Parent Digest). Assist with preparation for school trips including, booking of venues/accommodation/transport, sending information to parents, collating permission slips and ensuring risk assessment forms are completed. Annually negotiate pricing with external platform providers and make recommendations to JS management for agreement. Place orders, e.g. teaching materials or stationery and check order against delivery. Assist with the preparation of school events, e.g. performances, by ensuring rooms and other resources are booked, timely notices to parents. Keep up-to-date with details of School events and information available on the School website, in order to provide parents and visitors with general information regarding school activities. Receive and deal with Lost Property items and liaise with Thrift Shop volunteers. Occasional handling of cash e.g. for school visits and charity collections. Provide cover to other administrators across the whole school, as required. Ensures compliance with General Data Protection Regulations when handling personal data and information relating to data subjects, whether that be on the management information system, paper records or when in discussions with others. Reception Responsibilities: Provide a first class Reception service, by acting as the first point of contact for the school, welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner, and representing the School with a positive attitude and professional appearance at all times. Ensure the safety and security of the Junior School at all times, by making sure that entry to the premises is controlled. Ensure all visitors have signed in appropriately and are provided with an identification badge, asked to read the visitor briefing notes, notifying the relevant employee/ department of their arrival if necessary. Handle all telephone calls promptly and efficiently, directing and screening calls, as appropriate, and taking and forwarding messages in an accurate and timely manner. Handle all general enquiries, by phone, email and in person, ensuring that all enquiries are either dealt with successfully within the reception, or promptly and professionally forwarded on to the most appropriate colleague. Communicate with parents regarding all aspects of School life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils' absence. Ensure that the Reception area is kept smart and tidy and that displays of School publications are kept up-to-date. Database Administration Setting up all data structures which are needed for the school to operate effectively. Provides technical support and guidance on core data systems to Junior School colleagues and other Administration colleagues in the wider College. Examples of current tasks which the job holder is responsible for include: Creation of School Year, Timetables and Registers Before the start of the academic year, populate the Junior School system with the session dates and create the periods for the day which allows the creation of timetables and registers. Crucial this is accurate and timely as once committed it cannot be altered and the entire JS operation depends on this being correct. Curriculum Support confirms accuracy. Before the start of the academic year, transfer all the children from the closed year to the new year, changing class, removing leavers, adding new children, additional/new classes where relevant, in all external platforms (e.g. Mathletics, Accelerated Reader, Spellzone, Maths Investigations, Seesaw, Education City). Maintain this data across the year. Once the system is set up for the new academic year, and prior to session starting, receive information about timetables from Deputy Head(s) LP/UP, from PE, Drama, Art, Music and from this generate subject sets. Create subject sets (c500) for each class, English, Numeracy, Literacy, Spanish, Art, Music, Drama etc attaching class, teacher, pupils, location, times and days which ultimately creates the timetable which teachers use. Ongoing maintenance of this data as required across the year. Data Maintenance Ensures the school management information systems are kept up to date with pupil information, e.g. change of circumstances, medical information, dashboards, Mathletics, SpellZone. Entries must be accurate and timely. Testing At key tracking points across the year (termly) work closely with Deputy Head (LP) to organise the testing programme. Agree dates of testing, share on central calendar with staff, decide whether enough test papers are in stock, maintain stock control, order papers where needed, consider supplier lead times, prepopulate external sites with data of children, dob, gender, names, class. Without this info the child cannot take an online test and for paper tests, the results could not be recorded by the testing company to the right child. Once results are available generate a csv file and import into a markbook. Create markbook tasks. Each test has a name, therefore getting the naming convention accurate is essential, as this is pulled off onto the dashboard. Allocate teacher, children being reported, additional markers. Assist teachers with entering scores/grades, as required and provide technical support/guidance. Report Production Ad hoc, creation of reports from the management information systems, e.g. running pre designed ODBC reports, creating new (if basic) or seeking help from Senior School Deputy as required. Present data in various formats e.g. excel, graphs, pivot tables to Management/Staff/Annual Report. Typical reports include individual/ cohort performance, performance by subject. Interim and End of Session Reports for parents Twice a year, using Google sheets creates blank templates for teaching staff to complete with comments on the pupils and grades for attainment/approach etc. Create a reference page to accompany the template, which involves populating with data about the pupil. Once a teacher has completed the template, the job holder reformats through a merge process to create a pre designed PDF document for sharing with parents by the Communications Team. Any changes that are requested by parents are made to the final report. Once finalised, individually assign a pupil record . click apply for full job details
Jan 12, 2026
Full time
The following content displays a map of the jobs location - Edinburgh Location: George Watson's College, Edinburgh Contract Type: Permanent Salary: £24,460 - £27,296(based on 36.25 hours per week, 52 weeks per year) Benefits: A utomatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson's College for children of staff, Membership of the Galleon Club (the school's fitness club) The Role We are looking for a highly skilled and personable colleague to join our front line administration team in the Junior School. The job holder will provide administration support, particularly to the Deputy Heads and staff of Lower Primary, but this role has a particular focus on maintaining school data within several management information systems/databases. We are currently on a journey to implement iSAMS by August 2026, so it is essential that candidates are experienced iSAMS users who are highly skilled in the use of Excel and data maintenance and analysis work. The Administrator also undertakes reception work; answering phone calls, greeting visitors, supporting parents and children, and plays a crucial part in keeping our children safe. Hours of work will be 37 hours per week, Monday to Thursday, 8.00am to 4.00pm, Fridays 8.00am to 3.30pm, 46 weeks per year (36 weeks of term time plus professional learning days and a further two weeks during holiday periods). The annual leave entitlement is seven weeks per year making a total of 46 weeks. The salary for this position will be in the Grade 2 range which currently stands at £27,090 - £30,231 per annum (based on 36.25 hours per week, 52 weeks per year). This equates to £24,460 - £27,296. APPLICATION PROCESS To apply, please click the Apply for this job button. Please include a letter of application of not more than 800 words giving us more information about you and why you consider yourself to be a strong candidate for the role, addressed to Mrs Su Breadner, Chief Operating Officer. Closing date: 11:59pm on Wednesday 14 January 2026 Interviews are scheduled to take place on Thursday 22 January 2026 Main Responsibilities Administration Responsibilities: Provide administrative support to the Deputy Heads, Principal Teachers and Assistant Principal Teachers. This work is varied and high volume. Working in a small team any of the following tasks may be required; diary management, arranging meetings, preparing timetables, processing assessment details, organising trips, events, meetings. It also includes producing spreadsheets, reports, typing minutes, photocopying, filing, and producing printed materials such as labels, booklets and worksheets. Daily, process pupil absence information, check registers, record known absences, identify potentially missing children, report to Deputy Head and phone parents as required. Prepare reports. Sending emails on behalf of Deputy Heads and other staff, preparing letters for Parents (for email distribution or publishing on the School's Weekly Parent Digest). Assist with preparation for school trips including, booking of venues/accommodation/transport, sending information to parents, collating permission slips and ensuring risk assessment forms are completed. Annually negotiate pricing with external platform providers and make recommendations to JS management for agreement. Place orders, e.g. teaching materials or stationery and check order against delivery. Assist with the preparation of school events, e.g. performances, by ensuring rooms and other resources are booked, timely notices to parents. Keep up-to-date with details of School events and information available on the School website, in order to provide parents and visitors with general information regarding school activities. Receive and deal with Lost Property items and liaise with Thrift Shop volunteers. Occasional handling of cash e.g. for school visits and charity collections. Provide cover to other administrators across the whole school, as required. Ensures compliance with General Data Protection Regulations when handling personal data and information relating to data subjects, whether that be on the management information system, paper records or when in discussions with others. Reception Responsibilities: Provide a first class Reception service, by acting as the first point of contact for the school, welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner, and representing the School with a positive attitude and professional appearance at all times. Ensure the safety and security of the Junior School at all times, by making sure that entry to the premises is controlled. Ensure all visitors have signed in appropriately and are provided with an identification badge, asked to read the visitor briefing notes, notifying the relevant employee/ department of their arrival if necessary. Handle all telephone calls promptly and efficiently, directing and screening calls, as appropriate, and taking and forwarding messages in an accurate and timely manner. Handle all general enquiries, by phone, email and in person, ensuring that all enquiries are either dealt with successfully within the reception, or promptly and professionally forwarded on to the most appropriate colleague. Communicate with parents regarding all aspects of School life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils' absence. Ensure that the Reception area is kept smart and tidy and that displays of School publications are kept up-to-date. Database Administration Setting up all data structures which are needed for the school to operate effectively. Provides technical support and guidance on core data systems to Junior School colleagues and other Administration colleagues in the wider College. Examples of current tasks which the job holder is responsible for include: Creation of School Year, Timetables and Registers Before the start of the academic year, populate the Junior School system with the session dates and create the periods for the day which allows the creation of timetables and registers. Crucial this is accurate and timely as once committed it cannot be altered and the entire JS operation depends on this being correct. Curriculum Support confirms accuracy. Before the start of the academic year, transfer all the children from the closed year to the new year, changing class, removing leavers, adding new children, additional/new classes where relevant, in all external platforms (e.g. Mathletics, Accelerated Reader, Spellzone, Maths Investigations, Seesaw, Education City). Maintain this data across the year. Once the system is set up for the new academic year, and prior to session starting, receive information about timetables from Deputy Head(s) LP/UP, from PE, Drama, Art, Music and from this generate subject sets. Create subject sets (c500) for each class, English, Numeracy, Literacy, Spanish, Art, Music, Drama etc attaching class, teacher, pupils, location, times and days which ultimately creates the timetable which teachers use. Ongoing maintenance of this data as required across the year. Data Maintenance Ensures the school management information systems are kept up to date with pupil information, e.g. change of circumstances, medical information, dashboards, Mathletics, SpellZone. Entries must be accurate and timely. Testing At key tracking points across the year (termly) work closely with Deputy Head (LP) to organise the testing programme. Agree dates of testing, share on central calendar with staff, decide whether enough test papers are in stock, maintain stock control, order papers where needed, consider supplier lead times, prepopulate external sites with data of children, dob, gender, names, class. Without this info the child cannot take an online test and for paper tests, the results could not be recorded by the testing company to the right child. Once results are available generate a csv file and import into a markbook. Create markbook tasks. Each test has a name, therefore getting the naming convention accurate is essential, as this is pulled off onto the dashboard. Allocate teacher, children being reported, additional markers. Assist teachers with entering scores/grades, as required and provide technical support/guidance. Report Production Ad hoc, creation of reports from the management information systems, e.g. running pre designed ODBC reports, creating new (if basic) or seeking help from Senior School Deputy as required. Present data in various formats e.g. excel, graphs, pivot tables to Management/Staff/Annual Report. Typical reports include individual/ cohort performance, performance by subject. Interim and End of Session Reports for parents Twice a year, using Google sheets creates blank templates for teaching staff to complete with comments on the pupils and grades for attainment/approach etc. Create a reference page to accompany the template, which involves populating with data about the pupil. Once a teacher has completed the template, the job holder reformats through a merge process to create a pre designed PDF document for sharing with parents by the Communications Team. Any changes that are requested by parents are made to the final report. Once finalised, individually assign a pupil record . click apply for full job details
Job Title: Pay and Benefits Manager Location: Liverpool / St Helens / Warrington (Base in Liverpool with travel to other sites) Reports to: Group Head of Total Reward, Data and Technology Responsible for: Pay and Benefits Officers, Pay and Benefits Coordinator Purpose of the Role: To manage and deliver a high-quality, customer-focused reward, benefits, payroll, and pensions service that is accurate and timely. The role also leads on People Services systems, data, and projects, including systems implementation and policy development for reward, benefits, pay, and pensions processes. You will work collaboratively with stakeholders and the wider People Services team to achieve strategic and operational objectives. Key Responsibilities: Operational Services Manage, supervise, and develop the pay and benefits team, ensuring effective payroll service delivery. Maintain and process reward, benefits, payroll, and pensions information through People Services systems. Ensure accurate and timely processing of all payroll and benefits data. Keep up to date with legal and regulatory requirements, advising management and implementing changes. Work closely with Finance to ensure accurate payroll and pensions processing, including year-end statutory returns. Manage system administration for payroll and benefits, including LGPS and GPP schemes, mileage, starters/leavers, holiday trading, etc. Investigate and resolve payroll and pension issues promptly. Prepare monthly and year-end reports for stakeholders and HMRC. Administer and promote employee benefits, ensuring correct tax treatment. Submit statutory reports to regulatory bodies (ONS, HMRC, pension providers). Stakeholder Management Collaborate with People Services and project groups to produce robust solutions. Communicate with customers, troubleshoot issues, and provide advice. Liaise with software providers to resolve system issues. Support large-scale organisational change with senior stakeholders. Compliance and Risk Update and maintain payroll and benefits policies and procedures. Ensure systems meet legislative requirements. Lead audits and investigations. Value for Money Apply robust appraisal and reporting processes. Streamline People Services systems and processes for simplicity and efficiency. Health & Safety, Inclusion, and Safeguarding Ensure compliance with H&S policies. Embed fairness and equality in service delivery. Promote safeguarding and report concerns promptly. Requirements: Essential: Relevant professional qualification (e.g., CIPP) or equivalent experience in payroll/reward/benefits/pensions. Degree-level education or equivalent experience. Proven experience managing payroll and benefits teams. Strong knowledge of compliance and legislative requirements. Excellent stakeholder management and communication skills. Desirable: Experience in systems implementation and project management. Evidence of continuous professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 12, 2026
Full time
Job Title: Pay and Benefits Manager Location: Liverpool / St Helens / Warrington (Base in Liverpool with travel to other sites) Reports to: Group Head of Total Reward, Data and Technology Responsible for: Pay and Benefits Officers, Pay and Benefits Coordinator Purpose of the Role: To manage and deliver a high-quality, customer-focused reward, benefits, payroll, and pensions service that is accurate and timely. The role also leads on People Services systems, data, and projects, including systems implementation and policy development for reward, benefits, pay, and pensions processes. You will work collaboratively with stakeholders and the wider People Services team to achieve strategic and operational objectives. Key Responsibilities: Operational Services Manage, supervise, and develop the pay and benefits team, ensuring effective payroll service delivery. Maintain and process reward, benefits, payroll, and pensions information through People Services systems. Ensure accurate and timely processing of all payroll and benefits data. Keep up to date with legal and regulatory requirements, advising management and implementing changes. Work closely with Finance to ensure accurate payroll and pensions processing, including year-end statutory returns. Manage system administration for payroll and benefits, including LGPS and GPP schemes, mileage, starters/leavers, holiday trading, etc. Investigate and resolve payroll and pension issues promptly. Prepare monthly and year-end reports for stakeholders and HMRC. Administer and promote employee benefits, ensuring correct tax treatment. Submit statutory reports to regulatory bodies (ONS, HMRC, pension providers). Stakeholder Management Collaborate with People Services and project groups to produce robust solutions. Communicate with customers, troubleshoot issues, and provide advice. Liaise with software providers to resolve system issues. Support large-scale organisational change with senior stakeholders. Compliance and Risk Update and maintain payroll and benefits policies and procedures. Ensure systems meet legislative requirements. Lead audits and investigations. Value for Money Apply robust appraisal and reporting processes. Streamline People Services systems and processes for simplicity and efficiency. Health & Safety, Inclusion, and Safeguarding Ensure compliance with H&S policies. Embed fairness and equality in service delivery. Promote safeguarding and report concerns promptly. Requirements: Essential: Relevant professional qualification (e.g., CIPP) or equivalent experience in payroll/reward/benefits/pensions. Degree-level education or equivalent experience. Proven experience managing payroll and benefits teams. Strong knowledge of compliance and legislative requirements. Excellent stakeholder management and communication skills. Desirable: Experience in systems implementation and project management. Evidence of continuous professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco are pleased to be recruiting for an Environmental Enforcement Officer to join the London Borough of Barking & Dagenham. Contract Details: Type: Temporary Pay: 25.07 per hour (PAYE) / 32.76 per hour (Umbrella) Location: Frizlands Admin Offices & Depot Working Arrangements: On site Hours: Rota, that includes out of hours, weekends and evenings as required Essential Criteria: You must have a full UK driver's license and have access to own vehicle You must be competent in all aspects of environmental enforcement and statutory noise Skills Required: Be able to Demonstrate a sound understanding of environmental and statutory legislation/enforcement powers available, evidence of producing/serving legal notices and acting as a prosecution/expert witness Experience of undertaking enforcement activity in a similar frontline role including evidence gathering, statement writing, interviewing under Police And Criminal Evidence Act 1984 caution, use of contemporaneous notes. An ability to be able deal with irate customers and proven de-escalation skills in a similar front line role. Ability to work with minimum supervision and run tasks/cases to conclusion and to deadlines Job Purpose The Environmental Enforcement Officer helps reduce environmental crime, noise, nuisance and other issues, supporting the Council's aim of improving the local environment and community pride Carry out high-visibility patrols in the community to deter and address environmental crime. Respond to reports, complaints and service requests from residents, businesses and partners. Inspect and monitor public spaces and private land to ensure compliance with environmental laws. Tackle issues such as: littering, fly-tipping, graffiti, noise, abandoned vehicles, unlawful trading, dog fouling, and other forms of environmental nuisance. Use enforcement powers where necessary, including issuing warnings, notices, and fixed penalty notices. Gather evidence, take witness statements, and prepare legal documents to support prosecutions. Conduct investigations, surveys and inspections to check compliance with legislation. Operate body-worn cameras, noise monitoring equipment, mobile devices, and other council-issued equipment. Work jointly with police and partner agencies, sharing intelligence and coordinating action. Assist with stray dog control, nuisance vehicle enforcement, and other duties as directed. Maintain accurate records, data and casework using council IT systems. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 11, 2026
Seasonal
Adecco are pleased to be recruiting for an Environmental Enforcement Officer to join the London Borough of Barking & Dagenham. Contract Details: Type: Temporary Pay: 25.07 per hour (PAYE) / 32.76 per hour (Umbrella) Location: Frizlands Admin Offices & Depot Working Arrangements: On site Hours: Rota, that includes out of hours, weekends and evenings as required Essential Criteria: You must have a full UK driver's license and have access to own vehicle You must be competent in all aspects of environmental enforcement and statutory noise Skills Required: Be able to Demonstrate a sound understanding of environmental and statutory legislation/enforcement powers available, evidence of producing/serving legal notices and acting as a prosecution/expert witness Experience of undertaking enforcement activity in a similar frontline role including evidence gathering, statement writing, interviewing under Police And Criminal Evidence Act 1984 caution, use of contemporaneous notes. An ability to be able deal with irate customers and proven de-escalation skills in a similar front line role. Ability to work with minimum supervision and run tasks/cases to conclusion and to deadlines Job Purpose The Environmental Enforcement Officer helps reduce environmental crime, noise, nuisance and other issues, supporting the Council's aim of improving the local environment and community pride Carry out high-visibility patrols in the community to deter and address environmental crime. Respond to reports, complaints and service requests from residents, businesses and partners. Inspect and monitor public spaces and private land to ensure compliance with environmental laws. Tackle issues such as: littering, fly-tipping, graffiti, noise, abandoned vehicles, unlawful trading, dog fouling, and other forms of environmental nuisance. Use enforcement powers where necessary, including issuing warnings, notices, and fixed penalty notices. Gather evidence, take witness statements, and prepare legal documents to support prosecutions. Conduct investigations, surveys and inspections to check compliance with legislation. Operate body-worn cameras, noise monitoring equipment, mobile devices, and other council-issued equipment. Work jointly with police and partner agencies, sharing intelligence and coordinating action. Assist with stray dog control, nuisance vehicle enforcement, and other duties as directed. Maintain accurate records, data and casework using council IT systems. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
SHEQ Advisor Civil Engineering / Aviation Infrastructure Location: Leigh (North West) UK-wide travel required Salary: Up to £45,000 + Package (flexible for the right person) Type: Permanent The Opportunity An excellent opportunity has arisen for a SHEQ Advisor to join a specialist civil engineering contractor delivering works across major UK airfield frameworks and other regulated infrastructure environments. The business operates across commercial, private and military airfields, delivering specialist maintenance and civil engineering works including pavements, surfacing, airfield ground lighting civils and associated infrastructure. With a secured workload for at least the next five years, this role offers long-term stability, technical challenge and genuine career development. You will work closely with operational teams across multiple live projects, supporting work packages typically valued up to £5m, within safety-critical, fast-paced environments where SHEQ standards are non-negotiable. The Role As SHEQ Advisor, you will act as a practical, site-facing advisor, embedding SHEQ best practice across airside and landside works. This is not a desk-based role - it suits someone who enjoys being visible on site, engaging with delivery teams and influencing safe behaviours. Key responsibilities include: Providing proactive SHEQ advice and support to site and project teams Undertaking site inspections, audits and engagement visits across UK projects Supporting compliance with legislation, internal standards and client requirements Assisting with incident investigations, corrective actions and improvement plans Producing SHEQ reports, dashboards and performance data Supporting internal audits against ISO standards and relevant sector schemes Contributing to environmental and carbon reduction reporting and action planning Promoting best practice and continuous improvement across the business About You This role would suit a SHEQ professional with experience in construction, civil engineering or infrastructure, ideally within regulated or framework-based environments such as highways, utilities, rail, aviation or similar. You will ideally have: NEBOSH General Certificate (minimum) IOSH membership (or working towards) At least 3 years experience in a SHEQ / HSEQ / H&S role within construction or civils Strong working knowledge of ISO 9001, 14001 and 45001 A confident, pragmatic communication style with the ability to influence site teams A full UK driving licence and willingness to travel nationwide Experience within aviation or airfield environments is advantageous but not essential transferable experience from other regulated sectors is welcomed. What s on Offer A long-term, secure role supporting a guaranteed pipeline of work Exposure to high-profile, technically challenging airfield infrastructure projects A supportive, specialist delivery environment with strong operational backing Competitive salary and benefits, with flexibility for the right candidate Clear opportunity to grow within a well-established and expanding business Interested? If you re a site-focused SHEQ Advisor looking to work on complex, safety-critical infrastructure projects with long-term security and variety, this role is well worth a conversation. This role would be suitable for candidates currently working as SHEQ Advisor, HSEQ Advisor HSE Advisor, Health & Safety Advisor, Senior Health & Safety Advisor, Health, Safety & Environment Advisor, Health, Safety, Environment & Quality Advisor, EHS Advisor, HSQE Advisor, HSQE Manager (site-based), Safety Advisor, Construction Safety Advisor, Civil Engineering HSE Advisor, Infrastructure SHEQ Advisor, Framework SHEQ Advisor, Site Safety Advisor, Quality & Environmental Advisor, Environmental Advisor (Construction), SHE Advisor, SHEQ Officer, H&S Officer (Construction), Compliance Advisor (Construction), or Project HSE Advisor.
Jan 11, 2026
Full time
SHEQ Advisor Civil Engineering / Aviation Infrastructure Location: Leigh (North West) UK-wide travel required Salary: Up to £45,000 + Package (flexible for the right person) Type: Permanent The Opportunity An excellent opportunity has arisen for a SHEQ Advisor to join a specialist civil engineering contractor delivering works across major UK airfield frameworks and other regulated infrastructure environments. The business operates across commercial, private and military airfields, delivering specialist maintenance and civil engineering works including pavements, surfacing, airfield ground lighting civils and associated infrastructure. With a secured workload for at least the next five years, this role offers long-term stability, technical challenge and genuine career development. You will work closely with operational teams across multiple live projects, supporting work packages typically valued up to £5m, within safety-critical, fast-paced environments where SHEQ standards are non-negotiable. The Role As SHEQ Advisor, you will act as a practical, site-facing advisor, embedding SHEQ best practice across airside and landside works. This is not a desk-based role - it suits someone who enjoys being visible on site, engaging with delivery teams and influencing safe behaviours. Key responsibilities include: Providing proactive SHEQ advice and support to site and project teams Undertaking site inspections, audits and engagement visits across UK projects Supporting compliance with legislation, internal standards and client requirements Assisting with incident investigations, corrective actions and improvement plans Producing SHEQ reports, dashboards and performance data Supporting internal audits against ISO standards and relevant sector schemes Contributing to environmental and carbon reduction reporting and action planning Promoting best practice and continuous improvement across the business About You This role would suit a SHEQ professional with experience in construction, civil engineering or infrastructure, ideally within regulated or framework-based environments such as highways, utilities, rail, aviation or similar. You will ideally have: NEBOSH General Certificate (minimum) IOSH membership (or working towards) At least 3 years experience in a SHEQ / HSEQ / H&S role within construction or civils Strong working knowledge of ISO 9001, 14001 and 45001 A confident, pragmatic communication style with the ability to influence site teams A full UK driving licence and willingness to travel nationwide Experience within aviation or airfield environments is advantageous but not essential transferable experience from other regulated sectors is welcomed. What s on Offer A long-term, secure role supporting a guaranteed pipeline of work Exposure to high-profile, technically challenging airfield infrastructure projects A supportive, specialist delivery environment with strong operational backing Competitive salary and benefits, with flexibility for the right candidate Clear opportunity to grow within a well-established and expanding business Interested? If you re a site-focused SHEQ Advisor looking to work on complex, safety-critical infrastructure projects with long-term security and variety, this role is well worth a conversation. This role would be suitable for candidates currently working as SHEQ Advisor, HSEQ Advisor HSE Advisor, Health & Safety Advisor, Senior Health & Safety Advisor, Health, Safety & Environment Advisor, Health, Safety, Environment & Quality Advisor, EHS Advisor, HSQE Advisor, HSQE Manager (site-based), Safety Advisor, Construction Safety Advisor, Civil Engineering HSE Advisor, Infrastructure SHEQ Advisor, Framework SHEQ Advisor, Site Safety Advisor, Quality & Environmental Advisor, Environmental Advisor (Construction), SHE Advisor, SHEQ Officer, H&S Officer (Construction), Compliance Advisor (Construction), or Project HSE Advisor.
Surveillance Planning & Briefing Officer - Police Staff - Intelligence - CTPWM Location: CTU, Birmingham, West Midland, B4 6NQ, GB Contract type - Full Time, Permanent Grade 6 Information about the role As a Surveillance Planning and Briefing Officer, you'll be the interface between CTU departments and the Surveillance teams, producing necessary documentation required for deployments. You'll liaise with Senior Investigating Officers and partners and develop sufficient understanding of the intelligence picture, to ensure the operational briefing document is current and relevant. Delivering Operational briefings to surveillance operatives, you'll work alongside the Operational Intelligence Management Unit (OIMU) to assess threat, harm and risk matters, community impact and operational awareness and communicate these in support of the briefing and information sharing protocols. You'll be required to evidentially process, list and store all product obtained from the deployment, including summarising material to support the investigation and meet disclosure obligations. You'll be responsible for proof reading the surveillance record and processing imagery, disseminating material obtained during deployments to support other evidential and identification objectives. Responsibilities Liaising with intelligence departments to request, collate and research all documentation required prior to a covert deployment. Preparing and delivering operational briefings, ensuring all sensitive information is handled in accordance with Departmental, Force and National Guidelines, including importing images from various overt and covert sources, editing, enhancing and annotating images to populate any operational briefing. Reviewing and processing all surveillance evidence produced on a daily basis, ensuring the accuracy and evidential standard as required by the Investigating Officers. Proof reading all surveillance logs and viewing records to ensure accuracy and offer surveillance planning advice/comments within the current National Security Surveillance Report (NSSR). Viewing and providing first line assessment of all covert imagery obtained during a surveillance deployment. Creating accurate records of all accountable evidential surveillance documents within departmental spreadsheets in accordance with national standards. Managing retention and destruction of all surveillance product in line with national guidelines. Ensuring all physical exhibits are processed in accordance with national policy. Ensuring compliance with Force Policy on Equality and Diversity matters and that all best practices in covert criminal investigations are explored. How to Apply Apply to the role by clicking the button below. Further information about the role is also available via this link.
Jan 11, 2026
Full time
Surveillance Planning & Briefing Officer - Police Staff - Intelligence - CTPWM Location: CTU, Birmingham, West Midland, B4 6NQ, GB Contract type - Full Time, Permanent Grade 6 Information about the role As a Surveillance Planning and Briefing Officer, you'll be the interface between CTU departments and the Surveillance teams, producing necessary documentation required for deployments. You'll liaise with Senior Investigating Officers and partners and develop sufficient understanding of the intelligence picture, to ensure the operational briefing document is current and relevant. Delivering Operational briefings to surveillance operatives, you'll work alongside the Operational Intelligence Management Unit (OIMU) to assess threat, harm and risk matters, community impact and operational awareness and communicate these in support of the briefing and information sharing protocols. You'll be required to evidentially process, list and store all product obtained from the deployment, including summarising material to support the investigation and meet disclosure obligations. You'll be responsible for proof reading the surveillance record and processing imagery, disseminating material obtained during deployments to support other evidential and identification objectives. Responsibilities Liaising with intelligence departments to request, collate and research all documentation required prior to a covert deployment. Preparing and delivering operational briefings, ensuring all sensitive information is handled in accordance with Departmental, Force and National Guidelines, including importing images from various overt and covert sources, editing, enhancing and annotating images to populate any operational briefing. Reviewing and processing all surveillance evidence produced on a daily basis, ensuring the accuracy and evidential standard as required by the Investigating Officers. Proof reading all surveillance logs and viewing records to ensure accuracy and offer surveillance planning advice/comments within the current National Security Surveillance Report (NSSR). Viewing and providing first line assessment of all covert imagery obtained during a surveillance deployment. Creating accurate records of all accountable evidential surveillance documents within departmental spreadsheets in accordance with national standards. Managing retention and destruction of all surveillance product in line with national guidelines. Ensuring all physical exhibits are processed in accordance with national policy. Ensuring compliance with Force Policy on Equality and Diversity matters and that all best practices in covert criminal investigations are explored. How to Apply Apply to the role by clicking the button below. Further information about the role is also available via this link.
HR Business Partner (Projects) Manchester City Centre based Head Office Hybrid and flexible working 2 days in the office per week Permanent & Full Time (37 hours per week) £50,000 - £55,000 plus highly competitive benefits package, including 39 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions (access to local government pension-LGPS scheme) Are you an experienced HR professional with strong expertise in restructures and change/transformation projects, specifically TUPE and redundancy processes? My client is seeking a proactive and confident HR Business Partner to lead on a number of organisation wide change projects as they work towards building their HR Business Partnering model. This is a brand-new role within the organisation as they look to transform their HR service. Reporting directly into the Chief People Officer, you will be responsible for providing a business partnering service to the Corporate Services functions as well as expert TUPE and redundancy guidance, employee relations, and supporting strategic workforce initiatives. You will play a key role in shaping modern, efficient HR practices. Key responsibilities of the HR Business Partner: Act as senior specialist for change and organisational design projects, including TUPE transfer and redundancy processes. Partner with senior stakeholders within Corporate Services and provide strategic guidance on growth and performance. Lead on complex employee relations cases, including disciplinaries, grievances, investigations, performance issues and appeals. Work closely with senior leaders in the successful delivery of the people strategy. Review, update and implement HR policies and procedures. Ensure compliance with employment legislation and best practice. Advise managers and HR colleagues on complex employment law matters. Build strong, effective relationships with managers, senior leaders and key stakeholders. Work collaboratively with senior HR leadership on service improvements and workforce strategies. Key requirements for the HR Business Partner: You will be a senior HR professional who has worked at HR Business Partner level or similar with significant experience in managing changes programmes including TUPE and redundancies. Ideally you will have previously worked within the public sector or for a not-for-profit organisation within a similar HR role. However, specific industry sector experience is not essential to be successful in this role. It is essential that you have experience working within unionised environments and the ability and aptitude to build successful relationships with union representatives. You will have a strong background in HR policy development and compliance and have a proven ability to advise and influence senior managers. You will pride yourself in having strong knowledge of employment law. Ideally you will be CIPD Level 7 qualified (or working towards). You will be a confident decision-maker with strong problem-solving ability. If you are interested in this new and exciting HR Business Partner opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Jan 11, 2026
Full time
HR Business Partner (Projects) Manchester City Centre based Head Office Hybrid and flexible working 2 days in the office per week Permanent & Full Time (37 hours per week) £50,000 - £55,000 plus highly competitive benefits package, including 39 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions (access to local government pension-LGPS scheme) Are you an experienced HR professional with strong expertise in restructures and change/transformation projects, specifically TUPE and redundancy processes? My client is seeking a proactive and confident HR Business Partner to lead on a number of organisation wide change projects as they work towards building their HR Business Partnering model. This is a brand-new role within the organisation as they look to transform their HR service. Reporting directly into the Chief People Officer, you will be responsible for providing a business partnering service to the Corporate Services functions as well as expert TUPE and redundancy guidance, employee relations, and supporting strategic workforce initiatives. You will play a key role in shaping modern, efficient HR practices. Key responsibilities of the HR Business Partner: Act as senior specialist for change and organisational design projects, including TUPE transfer and redundancy processes. Partner with senior stakeholders within Corporate Services and provide strategic guidance on growth and performance. Lead on complex employee relations cases, including disciplinaries, grievances, investigations, performance issues and appeals. Work closely with senior leaders in the successful delivery of the people strategy. Review, update and implement HR policies and procedures. Ensure compliance with employment legislation and best practice. Advise managers and HR colleagues on complex employment law matters. Build strong, effective relationships with managers, senior leaders and key stakeholders. Work collaboratively with senior HR leadership on service improvements and workforce strategies. Key requirements for the HR Business Partner: You will be a senior HR professional who has worked at HR Business Partner level or similar with significant experience in managing changes programmes including TUPE and redundancies. Ideally you will have previously worked within the public sector or for a not-for-profit organisation within a similar HR role. However, specific industry sector experience is not essential to be successful in this role. It is essential that you have experience working within unionised environments and the ability and aptitude to build successful relationships with union representatives. You will have a strong background in HR policy development and compliance and have a proven ability to advise and influence senior managers. You will pride yourself in having strong knowledge of employment law. Ideally you will be CIPD Level 7 qualified (or working towards). You will be a confident decision-maker with strong problem-solving ability. If you are interested in this new and exciting HR Business Partner opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Walker Cole International is supporting a regulated life sciences manufacturer in the appointment of a Quality Assurance Officer on a Fixed Term Contract within their Sterile Manufacturing Quality function. This role offers the opportunity to act as a key QA liaison in an aseptic manufacturing environment, supporting both marketed and investigational medicinal products. As a Quality Assurance Officer, you will be responsible for: Acting as the primary QA point of contact for Sterile Manufacturing operations. Managing GMP deviations, quality incidents, OOS results, complaints, and CAPA activities. Performing batch record review, change control, SOP review, and New Product Introduction support. Planning and conducting internal audits, Gemba walks, training, and supporting client and regulatory audits. To be successful in this role, you will have: A relevant life science-based degree or above Experience in aseptic sterile pharmaceutical environments Strong working knowledge of GMP, ISO 13485, EU GMP (EudraLex Volume 4), and FDA 21 CFR. A proactive, detail-focused approach with strong communication and stakeholder engagement skills.
Jan 09, 2026
Contractor
Walker Cole International is supporting a regulated life sciences manufacturer in the appointment of a Quality Assurance Officer on a Fixed Term Contract within their Sterile Manufacturing Quality function. This role offers the opportunity to act as a key QA liaison in an aseptic manufacturing environment, supporting both marketed and investigational medicinal products. As a Quality Assurance Officer, you will be responsible for: Acting as the primary QA point of contact for Sterile Manufacturing operations. Managing GMP deviations, quality incidents, OOS results, complaints, and CAPA activities. Performing batch record review, change control, SOP review, and New Product Introduction support. Planning and conducting internal audits, Gemba walks, training, and supporting client and regulatory audits. To be successful in this role, you will have: A relevant life science-based degree or above Experience in aseptic sterile pharmaceutical environments Strong working knowledge of GMP, ISO 13485, EU GMP (EudraLex Volume 4), and FDA 21 CFR. A proactive, detail-focused approach with strong communication and stakeholder engagement skills.
I'm working with a global leader in its field who are looking to recruit an Export Control Officer. Your new company I'm currently working with a household brand and a leader in its field. Due to increased complexities and regulations around Trade Compliance, the Head of Tax is now looking to recruit an Export Control Officer to join the team. Your new role As a detail-oriented and proactive Export Control Officer you will join the team based in NW London albeit other locations around the UK can be considered. In this role, you will report directly to the Regional Export Control Compliance Manager and play a crucial part in ensuring compliance with export control laws and regulations. You will be responsible for monitoring, assessing, and managing export control risks associated with our business activities. Join the group's international C/TXE team as the Export Control Officer for Export Control Compliance Organisation in the region of Great Britain and Republic of Ireland. You will provide strategic export control insights into current and future business opportunities by anticipating potential risks and implementing effective mitigation measures.Assist in the implementation of regional and local processes, conduct effective risk management for the region or country, and establish necessary controls and audits.Additionally, you will deploy global standards and guidelines in the areas of export controls and sanctions law at the regional level and be responsible for drafting additional national and regional policies.Conduct thorough assessments of export transactions to ensure compliance with applicable laws and regulations.As part of a strong network of regional and national Export Control Officers, you will collaborate in a multicultural environment and exchange knowledge with experts from around the world.Continuously monitor the business activities with special focus on circumvention and review and release of business models or individual transactions.Maintain accurate records and documentation related to export control activities and transactions.Participate in audits and assessments to evaluate the effectiveness of compliance measures and controls.Assist in the investigation of potential compliance violations and recommend corrective actions. Qualifications required: Education: completed university studies in business administration, business law or a comparable subjectExperience and Knowledge: evidence of relevant working experience in export controls, sanctions compliance and foreign trade, knowledge of sanctions and export control law and best practices.Personality and Working Practice: bring in your engagement and willingness to collaborate in a fast-changing, international environment. Your personality is convincing and communicative, and you are resilient and keep calm.Languages: fluent in written and spoken English for business communication. What you'll need to succeed Knowledge and Skill Requirements: In-depth knowledge of UK, &EU Export Control Laws and RegulationsKnowledge US Export Re-export control regulations.Exceptional communication skills with the ability to work effectively with senior leadership and stakeholders across functions and geographies.Experience in developing compliance programs, including preparing policies and internal controls; developing and conducting training; responding to government investigations; and supporting with contracts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 09, 2026
Full time
I'm working with a global leader in its field who are looking to recruit an Export Control Officer. Your new company I'm currently working with a household brand and a leader in its field. Due to increased complexities and regulations around Trade Compliance, the Head of Tax is now looking to recruit an Export Control Officer to join the team. Your new role As a detail-oriented and proactive Export Control Officer you will join the team based in NW London albeit other locations around the UK can be considered. In this role, you will report directly to the Regional Export Control Compliance Manager and play a crucial part in ensuring compliance with export control laws and regulations. You will be responsible for monitoring, assessing, and managing export control risks associated with our business activities. Join the group's international C/TXE team as the Export Control Officer for Export Control Compliance Organisation in the region of Great Britain and Republic of Ireland. You will provide strategic export control insights into current and future business opportunities by anticipating potential risks and implementing effective mitigation measures.Assist in the implementation of regional and local processes, conduct effective risk management for the region or country, and establish necessary controls and audits.Additionally, you will deploy global standards and guidelines in the areas of export controls and sanctions law at the regional level and be responsible for drafting additional national and regional policies.Conduct thorough assessments of export transactions to ensure compliance with applicable laws and regulations.As part of a strong network of regional and national Export Control Officers, you will collaborate in a multicultural environment and exchange knowledge with experts from around the world.Continuously monitor the business activities with special focus on circumvention and review and release of business models or individual transactions.Maintain accurate records and documentation related to export control activities and transactions.Participate in audits and assessments to evaluate the effectiveness of compliance measures and controls.Assist in the investigation of potential compliance violations and recommend corrective actions. Qualifications required: Education: completed university studies in business administration, business law or a comparable subjectExperience and Knowledge: evidence of relevant working experience in export controls, sanctions compliance and foreign trade, knowledge of sanctions and export control law and best practices.Personality and Working Practice: bring in your engagement and willingness to collaborate in a fast-changing, international environment. Your personality is convincing and communicative, and you are resilient and keep calm.Languages: fluent in written and spoken English for business communication. What you'll need to succeed Knowledge and Skill Requirements: In-depth knowledge of UK, &EU Export Control Laws and RegulationsKnowledge US Export Re-export control regulations.Exceptional communication skills with the ability to work effectively with senior leadership and stakeholders across functions and geographies.Experience in developing compliance programs, including preparing policies and internal controls; developing and conducting training; responding to government investigations; and supporting with contracts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Senior Quality Assurance Officer Location: London, Hybrid 3 days a week in the office Salary: Up to 60,000 Working Hours: Monday - Friday 9 am - 5.30 pm Benefits: 25 Days Holiday Pension scheme Private healthcare Discretionary Bonus Other flexible benefits About the role of Senior Quality Assurance Officer: This is an exciting opportunity for an experienced Senior Quality Assurance professional to design, implement, and lead a stand-alone Quality Assurance function within a growing specialist lending business. The role offers significant autonomy and influence, working closely with Compliance and senior stakeholders to ensure robust quality standards across the business. The successful candidate will bring strong quality assurance experience gained within a mortgage lending environment, with exposure to both underwriting and loan servicing activities. You will play a key role in embedding a risk-based quality assurance framework, assessing first-line controls, and ensuring positive customer outcomes in line with FCA and PRA expectations. This position is ideal for a proactive individual who enjoys building processes from the ground up, identifying areas of risk or customer detriment, and driving continuous improvement across lending, servicing, and third-party oversight. Responsibilities required for the role of Senior Quality Assurance Officer: Operates an independent quality assurance role Customer outcomes, lending and servicing file reviews - CBTL cases, fees on customer accounts, lending file reviews, customer due diligence and customer risk assessments Call Listening - pre-completion calls and servicing calls All third-party due diligence activities - broker registrations, solicitors panel and other third parties Performs ongoing oversight of quality assurance activities performed by outsourced third parties Assesses first line of defence activities, checking data quality on loans to appropriate lending mandates/underwriters Utilises management information to highlight business areas for quality work Undertakes ad hoc quality assurance activities, case/account investigations Highlights business strengths and weaknesses, including any areas of customer detriment and recommends corrective actions Supports the Senior Compliance Officer in day-to-day assurance activities such as customer due diligence and customer risk assessments, and complaints administration. Produces a monthly report of quality assurance activity and outcomes for inclusion in the Compliance report for the Risk Committee Experience required for the role of Senior Quality Assurance Officer: Minimum 1 years' experience in a similar QA/Compliance role at a mortgage lender Working knowledge of PRA & FCA regulation of the mortgage industry, including CBTL Strong attention to detail and analytical skills Preferred: Awareness of BTL & Bridging mortgage application processing requirements Knowledgeable on key AML requirements for mortgage lenders For more information regarding the role of Senior Quality Assurance Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jan 09, 2026
Full time
Job Title: Senior Quality Assurance Officer Location: London, Hybrid 3 days a week in the office Salary: Up to 60,000 Working Hours: Monday - Friday 9 am - 5.30 pm Benefits: 25 Days Holiday Pension scheme Private healthcare Discretionary Bonus Other flexible benefits About the role of Senior Quality Assurance Officer: This is an exciting opportunity for an experienced Senior Quality Assurance professional to design, implement, and lead a stand-alone Quality Assurance function within a growing specialist lending business. The role offers significant autonomy and influence, working closely with Compliance and senior stakeholders to ensure robust quality standards across the business. The successful candidate will bring strong quality assurance experience gained within a mortgage lending environment, with exposure to both underwriting and loan servicing activities. You will play a key role in embedding a risk-based quality assurance framework, assessing first-line controls, and ensuring positive customer outcomes in line with FCA and PRA expectations. This position is ideal for a proactive individual who enjoys building processes from the ground up, identifying areas of risk or customer detriment, and driving continuous improvement across lending, servicing, and third-party oversight. Responsibilities required for the role of Senior Quality Assurance Officer: Operates an independent quality assurance role Customer outcomes, lending and servicing file reviews - CBTL cases, fees on customer accounts, lending file reviews, customer due diligence and customer risk assessments Call Listening - pre-completion calls and servicing calls All third-party due diligence activities - broker registrations, solicitors panel and other third parties Performs ongoing oversight of quality assurance activities performed by outsourced third parties Assesses first line of defence activities, checking data quality on loans to appropriate lending mandates/underwriters Utilises management information to highlight business areas for quality work Undertakes ad hoc quality assurance activities, case/account investigations Highlights business strengths and weaknesses, including any areas of customer detriment and recommends corrective actions Supports the Senior Compliance Officer in day-to-day assurance activities such as customer due diligence and customer risk assessments, and complaints administration. Produces a monthly report of quality assurance activity and outcomes for inclusion in the Compliance report for the Risk Committee Experience required for the role of Senior Quality Assurance Officer: Minimum 1 years' experience in a similar QA/Compliance role at a mortgage lender Working knowledge of PRA & FCA regulation of the mortgage industry, including CBTL Strong attention to detail and analytical skills Preferred: Awareness of BTL & Bridging mortgage application processing requirements Knowledgeable on key AML requirements for mortgage lenders For more information regarding the role of Senior Quality Assurance Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Our client is seeking Planning Technical Support Officers with validation experience to specifically target and reduce a backlog of planning applications. Suitable applicants should have experience in validating and registering major applications. Planning Officers with validation experience are also considered. Job Description You will be part of the Business Support team, responsible for providing administrative and technical support for the entire Planning Services, including Development Management, Planning Policy, Heritage, Landscape, Tree Teams, and Compliance. Specific Duties and Responsibilities Produce officers' reports and decision notices, compile committee agendas, including PowerPoint presentations, and process public speaking requests from residents and stakeholders. Gather information from databases and files for basic queries, including solicitor enquiries. Ensure all general correspondence is distributed appropriately and efficiently to the correct teams. Scan and index current and historic applications to maintain the planning website. Process pre-application enquiries and complaints. Provide basic administrative support, including day-to-day tasks, specific projects, record management, document preparation, and consultation tasks. Book rooms and provide other support for organising public events and meetings. Record and process daily payments and refunds. Register planning compliance investigations within target times. Place purchase orders internally and externally. Collect information to respond to Freedom of Information requests and complaints. Support the validation and registration of planning applications, including printing and distributing correspondence. Participate in the ongoing change agenda of the Council and Government, adapting and updating processes accordingly. Exhibit behaviour for delivering a high-quality, professional public service. Carry out additional tasks as required, relevant to the role. Team members at the higher grade will have additional responsibilities: Provide administrative support for day-to-day tasks, specific projects, record management, document preparation, and consultation tasks. Provide information for complex legal queries. Log all received applications, perform comprehensive technical and financial checks for validation, produce necessary consultations, and register applications within deadlines. Administer the appeals process. Collect information for complex Freedom of Information requests and complaints. Team members at the higher grade will have further additional responsibilities: Provide technical administrative support for database management, day-to-day tasks, specific projects, record management, document preparation, and consultation tasks, including the Local Plan. Validate and register more complex applications, including those under a Planning Performance Agreement. Handle basic registration and administration of the Community Infrastructure Levy. Supervise and mentor other Business Support Team Officers when required. Produce weekly management reports and press notices as required. Person Specification Qualifications and Education Evidence of completed education and training relevant to administrative duties. Experience Capable of delivering administrative, clerical or technical support Experience in working in a frontline service to the public Knowledge, Skills and Abilities Ability to use IT software packages to record data across a range of activities in an office environment Knowledge of the administrative, clerical, and technical support needs of a Planning Service Broad understanding of Government guidance and procedures relevant to Planning Compliance, Trees and Heritage services Good written and oral communication Able to understand plans and technical drawings sufficiently to carry out the duties of the post Evidence of delivering excellent customer care, including dealing with difficult customers in a calm, polite but assertive manner Ability to work with minimum supervision under pressure to meet deadlines/targets in changing circumstances Special Requirements Energy, drive, and commitment to personal development A flexible and adaptable person, able to meet varied workload and respond to changing work pressures Active engagement with team members to discuss processes and procedures and improve efficiency If you have the necessary skills and experience, apply now!
Jan 09, 2026
Contractor
Our client is seeking Planning Technical Support Officers with validation experience to specifically target and reduce a backlog of planning applications. Suitable applicants should have experience in validating and registering major applications. Planning Officers with validation experience are also considered. Job Description You will be part of the Business Support team, responsible for providing administrative and technical support for the entire Planning Services, including Development Management, Planning Policy, Heritage, Landscape, Tree Teams, and Compliance. Specific Duties and Responsibilities Produce officers' reports and decision notices, compile committee agendas, including PowerPoint presentations, and process public speaking requests from residents and stakeholders. Gather information from databases and files for basic queries, including solicitor enquiries. Ensure all general correspondence is distributed appropriately and efficiently to the correct teams. Scan and index current and historic applications to maintain the planning website. Process pre-application enquiries and complaints. Provide basic administrative support, including day-to-day tasks, specific projects, record management, document preparation, and consultation tasks. Book rooms and provide other support for organising public events and meetings. Record and process daily payments and refunds. Register planning compliance investigations within target times. Place purchase orders internally and externally. Collect information to respond to Freedom of Information requests and complaints. Support the validation and registration of planning applications, including printing and distributing correspondence. Participate in the ongoing change agenda of the Council and Government, adapting and updating processes accordingly. Exhibit behaviour for delivering a high-quality, professional public service. Carry out additional tasks as required, relevant to the role. Team members at the higher grade will have additional responsibilities: Provide administrative support for day-to-day tasks, specific projects, record management, document preparation, and consultation tasks. Provide information for complex legal queries. Log all received applications, perform comprehensive technical and financial checks for validation, produce necessary consultations, and register applications within deadlines. Administer the appeals process. Collect information for complex Freedom of Information requests and complaints. Team members at the higher grade will have further additional responsibilities: Provide technical administrative support for database management, day-to-day tasks, specific projects, record management, document preparation, and consultation tasks, including the Local Plan. Validate and register more complex applications, including those under a Planning Performance Agreement. Handle basic registration and administration of the Community Infrastructure Levy. Supervise and mentor other Business Support Team Officers when required. Produce weekly management reports and press notices as required. Person Specification Qualifications and Education Evidence of completed education and training relevant to administrative duties. Experience Capable of delivering administrative, clerical or technical support Experience in working in a frontline service to the public Knowledge, Skills and Abilities Ability to use IT software packages to record data across a range of activities in an office environment Knowledge of the administrative, clerical, and technical support needs of a Planning Service Broad understanding of Government guidance and procedures relevant to Planning Compliance, Trees and Heritage services Good written and oral communication Able to understand plans and technical drawings sufficiently to carry out the duties of the post Evidence of delivering excellent customer care, including dealing with difficult customers in a calm, polite but assertive manner Ability to work with minimum supervision under pressure to meet deadlines/targets in changing circumstances Special Requirements Energy, drive, and commitment to personal development A flexible and adaptable person, able to meet varied workload and respond to changing work pressures Active engagement with team members to discuss processes and procedures and improve efficiency If you have the necessary skills and experience, apply now!
