IT Support Analyst High Wycombe, Buckinghamshire Up to £35,000 per year Plus an ex excellent benefits package (including 30 days holiday plus Bank Holidays, Training Budget, Local Government Pension Scheme, etc.) Skills and Experience: Provide day to day technical support for hardware, software and network-related issues. Diagnose and resolve complex technical problems promptly, minimizing disruption to the educational process. Maintain detailed records of support requests, solutions and follow-up actions. Monitor the Cyber Security platform and identify any issues that arise. Lead the management of user accounts, permissions, and access controls in accordance with policies, using Active Directory, Azure, M365 and Google Admin. Troubleshooting of all software used by both Academic and Professional Services teams, including but not limited to the Management Information System (MIS) iSAMS and the Microsoft 365/Google Workspace suites. Respond to IT incidents, ensuring timely resolution and effective communication with stakeholders. Ensure Service Desk Tickets are dealt with in a timely manner. Conduct root cause analysis of recurring issues and implement preventive measures. Provide AV and technical setup and support for school assemblies, performances and parents evenings. Provide occasional out of hours support as required. At least three years in a technical support role, experienced in Windows architecture, M365, Active Directory, Google and with a good understanding of Cyber Security. Excellent communication skills, highly organised, proactive and patient. The Opportunity: My client working within the education sector are currently looking for an IT Support Analyst where the primary function is to provide day to day support, help and guidance to all staff and students. This support will always take a priority over other tasks and includes all relevant administration in providing support, e.g. updating tickets, databases, purchasing systems, etc. The role should ensure Data Protection compliance, Network Security, Cyber Security and the seamless integration of the digital tools used in the educational environment. Applications: Please contact John here at ISR to learn more about our client who are operating in the education sector, serving the community and providing a first-class service to both pupils and staff alike.
Mar 20, 2026
Full time
IT Support Analyst High Wycombe, Buckinghamshire Up to £35,000 per year Plus an ex excellent benefits package (including 30 days holiday plus Bank Holidays, Training Budget, Local Government Pension Scheme, etc.) Skills and Experience: Provide day to day technical support for hardware, software and network-related issues. Diagnose and resolve complex technical problems promptly, minimizing disruption to the educational process. Maintain detailed records of support requests, solutions and follow-up actions. Monitor the Cyber Security platform and identify any issues that arise. Lead the management of user accounts, permissions, and access controls in accordance with policies, using Active Directory, Azure, M365 and Google Admin. Troubleshooting of all software used by both Academic and Professional Services teams, including but not limited to the Management Information System (MIS) iSAMS and the Microsoft 365/Google Workspace suites. Respond to IT incidents, ensuring timely resolution and effective communication with stakeholders. Ensure Service Desk Tickets are dealt with in a timely manner. Conduct root cause analysis of recurring issues and implement preventive measures. Provide AV and technical setup and support for school assemblies, performances and parents evenings. Provide occasional out of hours support as required. At least three years in a technical support role, experienced in Windows architecture, M365, Active Directory, Google and with a good understanding of Cyber Security. Excellent communication skills, highly organised, proactive and patient. The Opportunity: My client working within the education sector are currently looking for an IT Support Analyst where the primary function is to provide day to day support, help and guidance to all staff and students. This support will always take a priority over other tasks and includes all relevant administration in providing support, e.g. updating tickets, databases, purchasing systems, etc. The role should ensure Data Protection compliance, Network Security, Cyber Security and the seamless integration of the digital tools used in the educational environment. Applications: Please contact John here at ISR to learn more about our client who are operating in the education sector, serving the community and providing a first-class service to both pupils and staff alike.
MCS Group is proud to be partnering with an exciting FinTech organisation to recruit for a Finance Analyst on a full time, permanent basis. This is a great role if you have completed a finance, accountancy or economics degree or if you have 1-2 year's experience working within a finance function. The hours for this role will be 1-10pm and you will get a market leading salary for completing these hours The Company: This highly successful FinTech company have disrupted their industry and are embarking on their next phase of growth, opening a brand new office in Belfast City Centre. Already boasting a global team, a marketing-disrupting product and an impressive portfolio of customers, this is an opportunity to join a well-funded FDI on track for huge growth in Northern Ireland that you don't want to miss! To begin their Belfast journey, our client is seeking driven, motivated and analytical people to join their growing team. This is an amazing opportunity for you if you have recently kick started your career and looking to accelerate it. The Rewards: Very flexible hybrid working policy after probation Generous learning & development budget to complete additional qualifications/certifications Health insurance 25 days annual leave + statutory holidays Enhanced parental leave Fantastic company culture with regular company events Job Duties of the Finance Analyst Include: Review new debt transactions in the high yield and leveraged loan market Dive into high yield earning reports, provide financial updates on specific credits Support clients, answer questions, analyse data Any other duties outlined in the job description What You Need to Succeed? Ideally you'll have a BSc degree - accountancy, finance or economics Interest in financial markets You'll be a team player with strong communication skills You'll be switched-on and a self-starter, able to work independently and as part of a team To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Ruth Cox, Recruitment Manager at MCS Group If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us . All conversations will be treated in the strictest of confidence.
Mar 19, 2026
Full time
MCS Group is proud to be partnering with an exciting FinTech organisation to recruit for a Finance Analyst on a full time, permanent basis. This is a great role if you have completed a finance, accountancy or economics degree or if you have 1-2 year's experience working within a finance function. The hours for this role will be 1-10pm and you will get a market leading salary for completing these hours The Company: This highly successful FinTech company have disrupted their industry and are embarking on their next phase of growth, opening a brand new office in Belfast City Centre. Already boasting a global team, a marketing-disrupting product and an impressive portfolio of customers, this is an opportunity to join a well-funded FDI on track for huge growth in Northern Ireland that you don't want to miss! To begin their Belfast journey, our client is seeking driven, motivated and analytical people to join their growing team. This is an amazing opportunity for you if you have recently kick started your career and looking to accelerate it. The Rewards: Very flexible hybrid working policy after probation Generous learning & development budget to complete additional qualifications/certifications Health insurance 25 days annual leave + statutory holidays Enhanced parental leave Fantastic company culture with regular company events Job Duties of the Finance Analyst Include: Review new debt transactions in the high yield and leveraged loan market Dive into high yield earning reports, provide financial updates on specific credits Support clients, answer questions, analyse data Any other duties outlined in the job description What You Need to Succeed? Ideally you'll have a BSc degree - accountancy, finance or economics Interest in financial markets You'll be a team player with strong communication skills You'll be switched-on and a self-starter, able to work independently and as part of a team To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Ruth Cox, Recruitment Manager at MCS Group If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us . All conversations will be treated in the strictest of confidence.
The role holder will assume responsibility for the Purchasing and recording of day-to-day lifting's from the business' national supply locations. Ensuring the most cost-efficient supply strategies are utilized. Client Details A reputable organisation within the fuel distribution industry, this company is recognised for its commitment to providing a dependable service that always delivers. Despite being a large-sized company, it offers a supportive and focused working environment. Description Day-to-day purchasing of Fuel lifts from terminal locations. Manage liftings against supply contracts with consideration to price and under lift penalties. Work with sales team to determine demand. Communicating supply disruptions to relevant stakeholders within business. Managing regional wet depot in tank stock holdings and pricing, through planning and delivery management of artic trucks. Manage stock confirmations of arctic deliveries to customers and wet depots Plan delivery of customer orders from terminals when being delivered on artics. Recognize opportunities within the Spot market. Work closely with key suppliers and terminals to ensure continuation of day-to-day operations. Provide insight and support on monthly forecasting and scheduling. Communicating cost pricing to sales teams and sending of internal and external pricelists. Work with suppliers and internal stakeholders to resolve invoice queries. Manage stock balances held at terminal locations and minimize exposure to market movements. Analyse discrepancies between supplier prices and in-house prices. Process site delivery requests from Fuel Cards network. Provide analytics on customer contracts. Ensure all processes are being completed in line with Audit and Compliance. Other ad-hoc tasks relating to the supply department. Profile A successful Supply & Pricing Analyst should have: Previous experience within supply chain management or fuel distribution (+2 years). (desirable) Strong understanding of Uk Fuel supply network and pricing mechanisms. (desirable) Strong numerical skills are essential. Strong written and oral communication skills are essential. Strong analytical and problem-solving skills. Ability to work well under pressure and to prioritise effectively is essential. Strong team working skills are important. Experience of analysing commodity and financial markets and providing key insights to management. (desirable) Must have advanced excel skills and be literate in use of office applications. Job Offer Competitive salary DOE Generous 6% pension contributions. 25 days of holiday leave plus bank holidays. Permanent position located in Coventry. Opportunity to grow within the Fuel Distribution industry. If you are ready to take the next step in your career as a Supply & Pricing Analyst, apply today to join a thriving team in Coventry.
Mar 15, 2026
Full time
The role holder will assume responsibility for the Purchasing and recording of day-to-day lifting's from the business' national supply locations. Ensuring the most cost-efficient supply strategies are utilized. Client Details A reputable organisation within the fuel distribution industry, this company is recognised for its commitment to providing a dependable service that always delivers. Despite being a large-sized company, it offers a supportive and focused working environment. Description Day-to-day purchasing of Fuel lifts from terminal locations. Manage liftings against supply contracts with consideration to price and under lift penalties. Work with sales team to determine demand. Communicating supply disruptions to relevant stakeholders within business. Managing regional wet depot in tank stock holdings and pricing, through planning and delivery management of artic trucks. Manage stock confirmations of arctic deliveries to customers and wet depots Plan delivery of customer orders from terminals when being delivered on artics. Recognize opportunities within the Spot market. Work closely with key suppliers and terminals to ensure continuation of day-to-day operations. Provide insight and support on monthly forecasting and scheduling. Communicating cost pricing to sales teams and sending of internal and external pricelists. Work with suppliers and internal stakeholders to resolve invoice queries. Manage stock balances held at terminal locations and minimize exposure to market movements. Analyse discrepancies between supplier prices and in-house prices. Process site delivery requests from Fuel Cards network. Provide analytics on customer contracts. Ensure all processes are being completed in line with Audit and Compliance. Other ad-hoc tasks relating to the supply department. Profile A successful Supply & Pricing Analyst should have: Previous experience within supply chain management or fuel distribution (+2 years). (desirable) Strong understanding of Uk Fuel supply network and pricing mechanisms. (desirable) Strong numerical skills are essential. Strong written and oral communication skills are essential. Strong analytical and problem-solving skills. Ability to work well under pressure and to prioritise effectively is essential. Strong team working skills are important. Experience of analysing commodity and financial markets and providing key insights to management. (desirable) Must have advanced excel skills and be literate in use of office applications. Job Offer Competitive salary DOE Generous 6% pension contributions. 25 days of holiday leave plus bank holidays. Permanent position located in Coventry. Opportunity to grow within the Fuel Distribution industry. If you are ready to take the next step in your career as a Supply & Pricing Analyst, apply today to join a thriving team in Coventry.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Transformation Analyst (AI & Copilot) Location: Leeds / Edinburgh (Hybrid - 40% office) Contract Type: 12 months - possibility for extension The Opportunity This role sits within a Service Transformation function focused on improving colleague support experiences across IT services. The team is responsible for optimising how employees raise requests, resolve IT issues, access knowledge, and interact with support teams. With the introduction of AI-powered tools such as Microsoft Copilot , there is a major opportunity to simplify and accelerate support journeys - reducing the time colleagues spend searching for help, raising tickets, or explaining issues. This role will focus on embedding AI capabilities into end-to-end service processes, ensuring new AI-driven experiences are practical, measurable, and genuinely improve how colleagues access support. Key Responsibilities Improve support journeys using AI and Copilot Identify opportunities where AI can enhance how colleagues and service teams interact with IT support processes, including: Helping users identify the correct request or incident type more quickly. Supporting colleagues in describing issues clearly using AI summarisation of screenshots, emails, or error messages. Enabling service desk teams to summarise ticket history and extract next steps quickly. Improving knowledge discovery with contextual article summaries and recommendations. Providing fulfilment teams with clearer ticket context and dependencies when work is routed to them. Analyse existing service processes Assess current service management workflows to identify opportunities for improvement across: Request catalogues Incident and fault handling Ticket routing and fulfilment Knowledge access and support guidance You will identify areas where: Users struggle to understand next steps Tickets are incorrectly routed or reassigned Knowledge content is difficult to locate Virtual support tools fail to resolve issues effectively Service teams spend time gathering repetitive information From this analysis, you will define targeted AI-driven improvements that solve real operational problems. Design and test AI-enabled improvements Working closely with product owners, service desk SMEs, and delivery teams, you will: Develop AI-driven workflow improvements (prompts, suggestions, automation patterns). Prototype simple AI agents or copilots that support service workflows. Ensure solutions align with governance, security, and permission models. Run small test-and-learn pilots to validate impact before scaling. Support AI adoption across operational teams Help teams embed AI into their day-to-day work by: Developing practical prompt guidance tailored to service operations. Supporting hands-on adoption through coaching and team engagement. Working with internal enablement and training teams to align learning materials and rollout activities. Measure and track impact Define and monitor performance improvements such as: First-time-right request selection Reduction in ticket misrouting Service desk handling time Effort required for colleagues to find help Knowledge usage and ticket deflection Insights will support continuous improvement and future AI investment decisions. Skills & Experience Essential Experience working with IT service management processes (Service Desk, Incident, Request Management, Knowledge). Strong process analysis and problem-solving skills. Interest or experience in using AI tools such as Microsoft Copilot to improve workflows. Ability to translate operational pain points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 14, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Transformation Analyst (AI & Copilot) Location: Leeds / Edinburgh (Hybrid - 40% office) Contract Type: 12 months - possibility for extension The Opportunity This role sits within a Service Transformation function focused on improving colleague support experiences across IT services. The team is responsible for optimising how employees raise requests, resolve IT issues, access knowledge, and interact with support teams. With the introduction of AI-powered tools such as Microsoft Copilot , there is a major opportunity to simplify and accelerate support journeys - reducing the time colleagues spend searching for help, raising tickets, or explaining issues. This role will focus on embedding AI capabilities into end-to-end service processes, ensuring new AI-driven experiences are practical, measurable, and genuinely improve how colleagues access support. Key Responsibilities Improve support journeys using AI and Copilot Identify opportunities where AI can enhance how colleagues and service teams interact with IT support processes, including: Helping users identify the correct request or incident type more quickly. Supporting colleagues in describing issues clearly using AI summarisation of screenshots, emails, or error messages. Enabling service desk teams to summarise ticket history and extract next steps quickly. Improving knowledge discovery with contextual article summaries and recommendations. Providing fulfilment teams with clearer ticket context and dependencies when work is routed to them. Analyse existing service processes Assess current service management workflows to identify opportunities for improvement across: Request catalogues Incident and fault handling Ticket routing and fulfilment Knowledge access and support guidance You will identify areas where: Users struggle to understand next steps Tickets are incorrectly routed or reassigned Knowledge content is difficult to locate Virtual support tools fail to resolve issues effectively Service teams spend time gathering repetitive information From this analysis, you will define targeted AI-driven improvements that solve real operational problems. Design and test AI-enabled improvements Working closely with product owners, service desk SMEs, and delivery teams, you will: Develop AI-driven workflow improvements (prompts, suggestions, automation patterns). Prototype simple AI agents or copilots that support service workflows. Ensure solutions align with governance, security, and permission models. Run small test-and-learn pilots to validate impact before scaling. Support AI adoption across operational teams Help teams embed AI into their day-to-day work by: Developing practical prompt guidance tailored to service operations. Supporting hands-on adoption through coaching and team engagement. Working with internal enablement and training teams to align learning materials and rollout activities. Measure and track impact Define and monitor performance improvements such as: First-time-right request selection Reduction in ticket misrouting Service desk handling time Effort required for colleagues to find help Knowledge usage and ticket deflection Insights will support continuous improvement and future AI investment decisions. Skills & Experience Essential Experience working with IT service management processes (Service Desk, Incident, Request Management, Knowledge). Strong process analysis and problem-solving skills. Interest or experience in using AI tools such as Microsoft Copilot to improve workflows. Ability to translate operational pain points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
CBSbutler Holdings Limited trading as CBSbutler
Yeovil, Somerset
2nd Line Support Analyst + SC Cleared role + 6 month initial contract + 250 - 300 per day - Inside IR35 + This role is Onsite in Yeovil Key Skills: + Current SC Clearance + PC Build, Desktop Support to 2nd Line Level + Windows 11 Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching M365, Autopilot, Intune
Oct 09, 2025
Contractor
2nd Line Support Analyst + SC Cleared role + 6 month initial contract + 250 - 300 per day - Inside IR35 + This role is Onsite in Yeovil Key Skills: + Current SC Clearance + PC Build, Desktop Support to 2nd Line Level + Windows 11 Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching M365, Autopilot, Intune
Senior Cyber Security Analyst Location: London hybrid working IR35: Inside via Triumph Consultants you will be paid PAYE for the length of the 3 month contract It is essential for candidates to have advanced proficiency in using Splunk for security monitoring, log analysis, threat detection, and reporting The role: The Cyber Defence team at the delivers threat intelligence, threat detection, incident response, and vulnerability management to defend both internal IT infrastructure and citizen-facing services. They are looking for a Senior Cyber Security Analyst with proven experience in incident response and Splunk to take a leading role in strengthening the organisation's cyber defence capability. Key Accountabilities: Lead investigations into security alerts and cyber incidents. Perform forensic analysis of systems, files, network traffic, and cloud environments. Drive technical response actions including containment, eradication, and recovery. Coordinate cyber incident responses across teams and stakeholders. Identify lessons learned and embed continual improvement. Develop and update incident response playbooks and knowledge base articles. Act as an escalation point and mentor for security analysts. Provide leadership and line management within the team. Join the out-of-hours on-call rota to support 24/7 incident response. Key Criteria: 5+ years' experience investigating and responding to cyber incidents in large organisations. Strong track record with incident response coordination. Significant hands-on experience with Splunk and security tools (eg, EDR, SIEM). Analytical, problem-solving, and forensic investigation skills. Proven experience coaching or mentoring junior staff. Strong understanding of threat actor tools, techniques, and procedures. Experience of cloud environments such as AWS Excellent written and verbal communication skills. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Oct 07, 2025
Contractor
Senior Cyber Security Analyst Location: London hybrid working IR35: Inside via Triumph Consultants you will be paid PAYE for the length of the 3 month contract It is essential for candidates to have advanced proficiency in using Splunk for security monitoring, log analysis, threat detection, and reporting The role: The Cyber Defence team at the delivers threat intelligence, threat detection, incident response, and vulnerability management to defend both internal IT infrastructure and citizen-facing services. They are looking for a Senior Cyber Security Analyst with proven experience in incident response and Splunk to take a leading role in strengthening the organisation's cyber defence capability. Key Accountabilities: Lead investigations into security alerts and cyber incidents. Perform forensic analysis of systems, files, network traffic, and cloud environments. Drive technical response actions including containment, eradication, and recovery. Coordinate cyber incident responses across teams and stakeholders. Identify lessons learned and embed continual improvement. Develop and update incident response playbooks and knowledge base articles. Act as an escalation point and mentor for security analysts. Provide leadership and line management within the team. Join the out-of-hours on-call rota to support 24/7 incident response. Key Criteria: 5+ years' experience investigating and responding to cyber incidents in large organisations. Strong track record with incident response coordination. Significant hands-on experience with Splunk and security tools (eg, EDR, SIEM). Analytical, problem-solving, and forensic investigation skills. Proven experience coaching or mentoring junior staff. Strong understanding of threat actor tools, techniques, and procedures. Experience of cloud environments such as AWS Excellent written and verbal communication skills. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Oct 04, 2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Are you a Data Engineer, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer service systems, and ensuring high-quality data is available for analysis and insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. . Responsibilities of the Data Engineer will include: Design, build, and maintain scalable data pipelines to support customer service operations Migrate and modernise legacy data systems to cloud-based solutions Integrate data from CRM systems and customer touchpoints into cloud platforms Ensure data quality, consistency, and availability for reporting and analytics Collaborate with Data Analysts to deliver actionable insights Develop and maintain documentation for data architecture, workflows, and processes Troubleshoot and resolve data-related issues, ensuring minimal disruption to service operations Support automation of reporting and data delivery Design and implement API integrations to integrate data Qualifications and skills required for the Data Engineer position: Ideally degree educated in Computer Science, Data Engineering, or a related field Experience as a Data Engineer, ideally within a customer service or contact centre environment Knowledge of SQL, Python, and data pipeline development Skilled in Google Cloud Platform (GCP) and cloud data tools Background in CRM systems and customer data structures Understanding of data warehousing concepts and cloud architecture Experience with ETL tools and frameworks Airflow, Git, CI/CD pipeline Data Insights reporting experience Competent with real-time data processing and streaming technologies Proficiency in Tableau or other data visualisation tools is desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Data Engineer or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Oct 03, 2025
Contractor
Are you a Data Engineer, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer service systems, and ensuring high-quality data is available for analysis and insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. . Responsibilities of the Data Engineer will include: Design, build, and maintain scalable data pipelines to support customer service operations Migrate and modernise legacy data systems to cloud-based solutions Integrate data from CRM systems and customer touchpoints into cloud platforms Ensure data quality, consistency, and availability for reporting and analytics Collaborate with Data Analysts to deliver actionable insights Develop and maintain documentation for data architecture, workflows, and processes Troubleshoot and resolve data-related issues, ensuring minimal disruption to service operations Support automation of reporting and data delivery Design and implement API integrations to integrate data Qualifications and skills required for the Data Engineer position: Ideally degree educated in Computer Science, Data Engineering, or a related field Experience as a Data Engineer, ideally within a customer service or contact centre environment Knowledge of SQL, Python, and data pipeline development Skilled in Google Cloud Platform (GCP) and cloud data tools Background in CRM systems and customer data structures Understanding of data warehousing concepts and cloud architecture Experience with ETL tools and frameworks Airflow, Git, CI/CD pipeline Data Insights reporting experience Competent with real-time data processing and streaming technologies Proficiency in Tableau or other data visualisation tools is desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Data Engineer or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
The Role: Our client is seeking a skilled HR Data Analyst to join their team on a 6-month contract. This is a non-digital role focused on delivering high-quality reporting and analytics using Workday tools. The successful candidate will play a key role in supporting project delivery through technical report writing and stakeholder engagement. Key Responsibilities: Develop and write Workday reports to meet business requirements. Build datasets using Workday Prism. Create technical reports for internal and external stakeholders. Collaborate effectively across all organisational levels. Manage time efficiently to meet project deadlines. What the Client is Looking For: Essential: Proven Workday report writing experience. Workday Prism expertise (building datasets). Technical report writing skills. Strong stakeholder management abilities. Excellent time management. Background in project delivery environments. Desirable: Data science background. ServiceNOW experience. SC Clearance is desirable Tech Skills: Advanced Excel Microsoft Office suite Workday What the Client Offers: Competitive contract rates. Opportunity to work on high-profile projects within a secure and respected organisation. How to Apply: Please submit your as soon as possible We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Oct 03, 2025
Contractor
The Role: Our client is seeking a skilled HR Data Analyst to join their team on a 6-month contract. This is a non-digital role focused on delivering high-quality reporting and analytics using Workday tools. The successful candidate will play a key role in supporting project delivery through technical report writing and stakeholder engagement. Key Responsibilities: Develop and write Workday reports to meet business requirements. Build datasets using Workday Prism. Create technical reports for internal and external stakeholders. Collaborate effectively across all organisational levels. Manage time efficiently to meet project deadlines. What the Client is Looking For: Essential: Proven Workday report writing experience. Workday Prism expertise (building datasets). Technical report writing skills. Strong stakeholder management abilities. Excellent time management. Background in project delivery environments. Desirable: Data science background. ServiceNOW experience. SC Clearance is desirable Tech Skills: Advanced Excel Microsoft Office suite Workday What the Client Offers: Competitive contract rates. Opportunity to work on high-profile projects within a secure and respected organisation. How to Apply: Please submit your as soon as possible We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oct 02, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oct 02, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We're seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working with a well respected list of solutions, that instigate huge growth for their clients. You will get the chance to learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients' understanding of our solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We're Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Apply? If you're a skilled Software Support Analyst eager to make an impact, apply now! Location: Beverley, Hull Job Type: Full-time Start your journey with us today! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Oct 01, 2025
Full time
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We're seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working with a well respected list of solutions, that instigate huge growth for their clients. You will get the chance to learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients' understanding of our solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We're Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Apply? If you're a skilled Software Support Analyst eager to make an impact, apply now! Location: Beverley, Hull Job Type: Full-time Start your journey with us today! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.