75 jobs found

Scheduling Manager Medway 35,000 - 40,000 + benefits Permanent Mon- Fri We are recruiting on behalf of a well-established service provider operating across London and the South East. The organisation delivers a range of planned and reactive maintenance services, deploying mobile field engineers across multiple sites daily. Due to continued growth, we are seeking a Scheduling Manager to sit centrally between the Operations Manager and the Helpdesk Team. This role is ideal for someone with experience in scheduling field engineers/technicians within utilities, drainage, logistics, M&E maintenance or other field-service operations. Day to day of the Scheduling Manager: Manage and coordinate engineer schedules for both planned and reactive works. Work closely with the Helpdesk to understand job priorities, service levels and client expectations. Liaise with the team to allocate the appropriate engineers based on skills, location and workload. Monitor daily progress of job completion, reassigning and rescheduling work as required. Maintain realtime updates within the job management system, ensuring accurate records are always kept. Identify escalations and complaints where necessary. Produce performance insights for management. Assist with coordinating subcontractors or additional resources during peak demand. Price up works and handle any mistakes made by team members. Requirements of the Scheduling Manager: Proven experience in managing a scheduling, coordinator, service planner, dispatcher or similar role. Experience in industries such as utilities, drainage, building services, FM, logistics or field maintenance. Strong communication skills with the ability to manage expectations between internal teams and clients. Confident using scheduling or job management systems and strong general IT skills. Full UK Driving Licence. Experience supporting or coordinating a 24/7 or reactive service. Understanding of engineer skillmapping, travel routing and field productivity. Familiarity with KPI reporting and workforce planning. Strong leadership abilities. If you are interested in this Scheduling Manager opportunity, please reach out to El on (phone number removed) OPT 2 or hit APPLY!

IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years' experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client's IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm's in-house software and database systems. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans?

Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. Their pioneering video and analytics platforms enable hospitals and clinical teams to capture, review, and learn from surgical procedures in real time. As these technologies continue to expand into new regions and interventional settings, the company is seeking a Principal Product Specialist / Agile Product Owner to help define and deliver the next phase of its innovation strategy. About the Position: In this pivotal role, you'll take ownership of the product roadmap and backlog, ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving permanent mid-June 2026) To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 35 - 45ph ( 68,000 - 87,000pa) Please note, for this role you do need a medical background. We do have other Product roles without industry requirements please contact for more information. Main duties to include: Setting the product vision, goals, and success measures in partnership with leadership. Managing and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through user research, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management - from concept and prototype to launch, feedback, and iteration. Building strong partnerships across global teams and ensuring clear communication throughout the product journey. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. Essential Candidate Requirements: Experience as a Product Owner or Product Manager within B2B healthcare software or digitally connected medical devices. Familiarity with interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in user research, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering, computer science, or a related technical discipline. Ability to work independently and collaboratively, with flexibility to be on-site in London as needed. Desirable experience: Knowledge of medical imaging systems, telehealth, or connected care platforms. Understanding of healthcare compliance, SaMD (Software as a Medical Device), or AI applications in medicine. Background in both software and embedded system environments. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

1st Line IT Support Engineer - 27,000/ 30,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence Key Responsibilities: Provide desktop and server support Diagnose and resolve technical issues within SLAs Logging technical issues to our IT Helpdesk Escalate IT issues to the Senior IT Engineer where necessary Responsible for monitoring backups and test restores Undertake small to medium-sized IT projects as instructed by a Partner Support and maintain MS Server/Desktops Setting up and configuring new laptops and desktops Install authorised software to laptops and desktops Ensuring all systems have adequate Antivirus Software Creation of new users accounts (AD and Email) Management of Active Directory Management and Support of Firewall devices Patching of client networks Ensuring all client's technical information is documented and kept up to date Highlighting of any areas where replacement equipment is needed Ensuring all software purchased licensing is recorded and maintained Setting up new users and disabling expired accounts by excellent communication with clients (AD & email) and following our company systems. Outstanding communication with your team and our clients The Package: If successful our client is offering a salary of 27,000/ 30,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Principle Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. As part of this continued growth, the business is now seeking a Principal Product Owner to play a central role in the evolution of its digital surgery ecosystem - a suite of products combining artificial intelligence, data analytics, and intuitive design to improve how procedures are captured, reviewed, and shared globally. This is a 1-year temporary position, looking to start ASAP To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 35 - 45ph ( 68,000 - 87,000pa) You do not need a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with product vision and strategy. Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment across disciplines. Collaborating with engineering to deliver high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate release notes and user documentation. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. About You You're a confident, detail-oriented Product Owner who's passionate about creating technology that makes a real difference in healthcare who enjoys bridging the gaps between engineers and stakeholders to ensure the team builds the right product in the right way. Essential skills and experience: 1-3 years' experience in product ownership, software development, or UX within an Agile environment. Proven ability to manage and deliver Agile digital product development projects end-to-end. Understanding of healthcare software systems or medical devices, ideally within surgical or interventional settings. Working knowledge of regulatory frameworks (e.g. ISO 13485). Strong communication and collaboration skills - confident engaging with engineers, clinicians, and stakeholders. Excellent attention to detail and organisational ability. Flexible, proactive, and comfortable balancing independent work with teamwork. Desirable: Experience working with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Senior Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. As part of this continued growth, the business is now seeking a Senior Product Owner to play a central role in the evolution of its digital surgery ecosystem - a suite of products combining artificial intelligence, data analytics, and intuitive design to improve how procedures are captured, reviewed, and shared globally. This is a1-year temporary position, looking to start ASAP To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 28 - 35ph ( 54,500- 68,000pa) You do not need a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with product vision and strategy. Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment across disciplines. Collaborating with engineering to deliver high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate release notes and user documentation. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. About You You're a confident, detail-oriented Product Owner who's passionate about creating technology that makes a real difference in healthcare who enjoys bridging the gaps between engineers and stakeholders to ensure the team builds the right product in the right way. Essential skills and experience: 1-3 years' experience in product ownership, software development, or UX within an Agile environment. Proven ability to manage and deliver Agile digital product development projects end-to-end. Understanding of healthcare software systems or medical devices, ideally within surgical or interventional settings. Working knowledge of regulatory frameworks (e.g. ISO 13485). Strong communication and collaboration skills - confident engaging with engineers, clinicians, and stakeholders. Excellent attention to detail and organisational ability. Flexible, proactive, and comfortable balancing independent work with teamwork. Desirable: Experience working with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

An excellent opportunity to join a leading Herefordshire business as an IT Manager. This full-time, permanent position offers the chance to lead and develop the company s IT infrastructure, production systems, and support services. You will play a pivotal role in ensuring the reliable operation of IT systems while driving improvement projects across a dynamic and growing organisation. What you can expect Site based in Herefordshire Competitive salary and comprehensive benefits package. 33 days annual leave (including bank holidays). Range of financial, wellbeing, and lifestyle benefits. A role combining hands-on technical work with team leadership and strategic IT management. The opportunity to shape the ongoing evolution of IT infrastructure within a progressive, fast-growing business. A collaborative environment that values innovation, responsibility, and personal growth. What you will be doing Acting as the public face of IT, providing responsive and effective internal customer support. Operating as a hands-on Level 3 IT Engineer alongside the team, resolving complex issues when required. Ensuring the confidentiality, integrity, and availability of systems through robust security and maintenance practices, in collaboration with the Cyber Security Engineer. Managing IT staff and third-party suppliers to deliver stable, secure, and efficient technology operations. Planning and executing change initiatives to improve infrastructure, systems, and processes with minimal business disruption. Maintaining accurate IT documentation, change control procedures, and operational reference materials. Overseeing the helpdesk function to ensure high levels of service and issue resolution. Providing strong leadership, coaching, and development of direct reports. Troubleshooting system failures and implementing effective repair strategies to prevent recurrence. What you are looking for Proven experience in IT management or senior systems engineering within a multi-site or production environment. Hands-on technical expertise across infrastructure, networking, and systems administration. Strong leadership and people management skills with the ability to inspire and develop high-performing teams. Excellent stakeholder management and communication skills at all levels. Experience managing third-party IT partners and service contracts. Good understanding of cyber security principles and data integrity standards. Organised, proactive, and able to manage multiple priorities in a fast-paced environment. Recruitment Direct are working as an employment agency in relation to this vacancy, you must be able to prove your legal right to work in the UK to apply

The role This is an excellent opportunity for an experienced administrator to play a key role in supporting our friendly and dynamic Estates Services team. As an Estates Services Administrator, you will play a key role in the smooth running of our facilities and support the operations of a busy, fast-paced department by providing comprehensive and high-quality administrative support. This will involve: Covering reception duties and acting as the first point of contact for all estates enquiries Ensuring that visitors and contractors are greeted, signed in, and managed in accordance with school policies Managing the estates helpdesk, monitoring incoming jobs and allocating tasks to internal teams and external contractors Providing administrative support to the Head of Estates Services, the Estates Services Manager and the wider team, across areas such as security, waste management, procurement of materials/equipment, and internal communications About you We are looking for an enthusiastic and energetic individual, with a proactive and flexible approach to their work. You should be confident dealing with a wide variety of people and committed to delivering excellent customer service. A relevant qualification or equivalent experience in administration is essential, along with previous experience in an estates or facilities management environment. You will also need to be highly organised, comfortable managing multiple tasks, and proficient in using a range of software, including Microsoft Office. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff 25% Holiday Club discount for children Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details about this unique opportunity and to apply, please click the apply button. Closing date: Wednesday 10th December 2025. Interview date: Wednesday 17th December 2025. We reserve the right to close this vacancy early should we receive a sufficient number of applications Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KSCiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.

Location: Hybrid Working London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team Ensure a high level of customer service and support is provided Assist with troubleshooting and resolving infrastructure issues Keep documentation and wiki up to date Skills and Knowledge: Ability to multitask, prioritise tasks and work well under pressure Excellent written and verbal communication skills Confident, clear, and professional telephone manner A genuine interest in technology and a willingness to learn Proactive and works well as part of a team or alone Exposure to, and support of, cloud based services: Microsoft Office 365 Microsoft Azure Package & discretionary benefits: 25 days annual leave plus an additional 2 days after 2 years service 5 days additional holiday purchase available Private medical insurance Heath cashback plan with Healthshield Pension scheme Life cover 4 x salary Season ticket loan Salary exchange benefits (ride2work, pension) Subsidised gym membership Employee referral scheme This role will be subject to an employment screening process and will require security clearance.

Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.

Role: Delivery Lead (Soft Services) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa 240 p/d PAYE + 36 days annual leave Circa 325 p/d Umbrella Job Purpose / Overview As a Delivery Lead , you will be responsible for the day-to-day delivery of Soft FM Services at the HPC construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which supports the project: Housekeeping, FM Helpdesk, Fleet Management, Locker Management, Welfare & Office planning and other services as requested to support HPC and its contractors. The services will be provided at HPC as well as other office and ancillary buildings on various other associated developments. This role reports to the Senior FM Delivery Lead. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. Detailed and specific reports will be required from time to time to demonstrate compliance and ongoing improvements. As the project moves forward adapting to this is pivotal. Principal Accountabilities Manage day to day the provision of a critical site support service to the construction workforce. Manage and be directly responsible for the Soft FM Services contracts. Be accountable for ensuring all statutory, regulatory and site controls are complied with. Form effective relationships with their service contract partner and champion; clarity, respect, positivity, humility and integrity. Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach' Ensure CAD drawings and specific delivery information is maintained Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule - includes collection of forecasting information on workforce requirements Anticipate and resolve any issues arising with the FM contractors' package of works and services, identifying risks and facilitating their resolution or escalate to Senior FM Delivery Lead. Support the preparation of monthly reports including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning. Monitor and manage stock levels including procurement of office and welfare furniture, fittings and equipment. Co-ordinate the delivery of workspace services and play a key role in managing the process to include: safety management quality management environmental management risk mitigation Be flexible and able to carry out infrequent checks covering the shift pattern that the contractor works to. Knowledge, Skills, Qualifications & Experience Essential Recent and relevant In-depth knowledge and experience of workplace organisation along with Soft Service Delivery Management or leadership experience in a service lead environment. Experience of working in a high security environment. Must be confident in own abilities and be able to deliver in a dynamic environment. Willingness to learn from both successes and failures. Proven experience within a large project environment. Excellent communication skills and able to strike up effective working relationships. Must be willing to work with our local supply chain partners in a cooperative way. Desirable Experience of working with and developing budgets. Recognised and certificated 'Behavioural Safety Programme'. Recent IOSH accreditation or equivalent . Degree Level or Equivalent Qualification in a relevant subject Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Handling installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Asset Management What we are looking for: Experience in a 1st or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready to start your career with us? Apply with your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Infrastructure Engineer Location: Milton Keynes (Hybrid, with visits to Birmingham) - On-site role Role: Permanent I'm recruiting for a leading global distributor of electrical and industrial automation products, known for its strong focus on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis on cybersecurity. This hybrid role is primarily based in Milton Keynes, with regular travel to another other Birmingham office. Key Responsibilities: Design, deploy, and maintain both on-premises and cloud infrastructure (Azure). Lead infrastructure upgrade projects and assist in developing new solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to minimize downtime and ensure swift recovery. Stay updated on emerging technologies and cybersecurity best practices. Work collaboratively within Agile frameworks, participating in sprint planning, stand-ups, retrospectives, and iterative delivery aligned with business needs. Technical Skills & Experience: Proven expertise in designing and maintaining hybrid infrastructure environments (on-premises and cloud). Strong knowledge of Microsoft Server, cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft Hyper-V (VM provisioning, optimization, high availability, troubleshooting). Skilled in configuring and managing routers, switches, and firewalls. Experience with SAN and NAS technologies including provisioning, tuning, and backup strategies. Familiarity with LogicMonitor or similar infrastructure monitoring tools, including dashboard creation and alert tuning. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 17th Edition Electrical Wiring Regulations Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8

The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)

Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills

Helpdesk Technician Salary range: 30-40k (DOE) We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What you need: Experience in an IT support role or relevant educational background Experience of PowerShell and Python, Mimecast, PDQ Deploy and Veeam would be really attractive to our client A proactive, organised approach to problem-solving A car/motorbike licence and own vehicle is required, due to office location and occasional visit to other office location(s). What's in it for you: Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Consideration can only be given to candidates living within a 30-minute driveable commute from Redhill due to office location(s). Refer a friend and you will receive a retail voucher of your choice up to the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15257

Head of Estate Operations Salary £51,950 - £60,224 About us The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. We have high aspirations and standards for ourselves, and our learners, and this role is a key one in ensuring that the College s estate is operated safely, efficiently and effectively to support teaching, learning and community use. About The role The Head of Estate Operations is responsible for leading the day-to-day delivery of estates services across the College. The role oversees operational managers within compliance, maintenance, campus operations and facilities hire, ensuring coordinated and high-quality service delivery. The post-holder will drive performance, oversee contracts and budgets, and act as deputy to the Director when required. Main Responsibilities: Specific duties include, but are not limited to: Lead and coordinate estates operational delivery across compliance, maintenance, campus operations, sustainability initiatives and facilities hire. Provide effective leadership of the estates managers, ensuring objectives set are clear, monitored and achieved. Provide coaching, support and professional development opportunities to direct reports. Lead regular team meetings, performance reviews and communication to ensure clarity of objectives and standards. Promote positive staff engagement, wellbeing and inclusion. Act as a key liaison point with College leadership, curriculum teams and professional services to ensure estates services enable delivery of teaching and learning. Ensure effective deployment of resources to meet operational priorities across multiple campuses. Oversee delivery of statutory compliance by ensuring managers implement robust systems, escalating risks to the Director. Ensure planned and reactive maintenance is delivered efficiently, with robust contractor management in place. Ensure campus operations are effective, safe, and customer-focused, including caretaking, cleaning, security liaison and porterage. Oversee the delivery of commercial facilities hire, ensuring income targets are monitored and achieved. Maintain oversight of CAFM/helpdesk functions to ensure accurate data, performance monitoring and reporting. Support the delivery of lifecycle maintenance, refurbishment and sustainability projects as directed by the Director. Manage operational estates budgets, monitoring spend, achieving value for money and escalating variances. Monitor service level agreements and contracts, ensuring contractors deliver in line with agreed standards. Contribute to risk management, business continuity and emergency planning, ensuring operational readiness. Provide assurance reports to the Director on estates operations, highlighting risks, performance and improvements. Represent the Estates function in cross-college working groups and deputise for the Director where required. What we can offer you As the successful candidate, you will be offered a salary of between £51,950 to £60,224 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with SYPA- 17.1% Annual leave - TSC Leadership- 42 Days (310.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Further information can be found on our Benefits and Career Development pages. Disability Confident We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review ourRecruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact (url removed) Armed Forces Covenant As part of our commitment through the Armed Forces Covenant, we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 4 January 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.