36 jobs found

As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home

World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As an Infrastructure Architect, you will shape the global infrastructure and operations strategy while leading long-term roadmaps across cloud, database, and data center capabilities. This role ensures every domain aligns with the global IT vision, maximizes reuse and interoperability, and delivers measurable business outcomes. Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future. The role: As Infrastructure Architect, you will help drive our goals by: Leads the creation and execution of global cloud, database, and data center strategies aligned to transformation and cost-optimization goals. Drives continuous improvement using options analysis to prioritize work based on value, relevance, and future-fit across the estate. Maintains a capability-level view to identify overlaps, gaps, and opportunities for consolidation, innovation, and simplification. Produces and maintains key architecture artefacts (e.g., As-Is views, roadmaps, target/reference architectures, HLDs) and represents architecture in governance forums. Ensures compliance with technical governance, data security, and regulatory requirements, conducting risk analysis and defining mitigation strategies. Acts as a trusted advisor, facilitating technical discussions, clearly communicating architectures, and promoting reusable architecture assets across technical and non-technical stakeholders. Key skills that will help you succeed in this role: Strong technical foundation (5-10 years) with readiness to step into a first architecture role. Broad infrastructure expertise across virtualization, compute, storage, cloud (Azure), databases (SQL/Oracle), backup, monitoring, and patching. IT security knowledge applicable to infrastructure and solution design. Technical leadership experience on programmes and projects. Stakeholder management & ability to build consensus across diverse technologies. Understanding of OT environments (e.g., ISA-95, OG-86, IEC 62443). What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Job description for Naval Architect Are you a naval architect looking to work on cutting-edge defence projects? This is an exciting opportunity to join Defence Equipment and Support (DE&S), where you will play a pivotal role in delivering critical capabilities for the Royal Navy and Royal Fleet Auxiliary. You will be part of a dedicated team of engineers tackling unique technical challenges and introducing innovative methods and technologies to support naval operations. You will work within a specialist skills group and be assigned to high-profile projects based on organisational priorities and your development goals. These may involve ship acquisition or in service support, giving you exposure to a broad range of naval architecture assignments. You will shape and support whole ship design and operation, ensuring ships and small craft are integrated, safe, and able to meet demanding performance requirements. You'll apply your technical expertise across the acquisition lifecycle, managing risk, setting standards, and guiding both MOD teams and industry partners to deliver assured, compliant, and capable platforms. Depending on your background, you may work in areas such as concept design, ship structures, hydrodynamics, stability, ship repair and construction, survivability, small craft design, maritime escape and evacuation, or emergency response and salvage. Across these domains, your leadership, communication, and influencing skills will be essential to building strong relationships, sharing critical information, and securing successful outcomes. You may travel to sites across the UK and occasionally overseas, including visits to ships, shipyards, and dockyards. We offer flexible working arrangements, with an expectation of at least three days a week on site to support collaboration and team cohesion. During your initial weeks, additional time on site may be required as you get to know the team and environment. This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you've been recruited for. If it isn't obtained or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn't obtained within 12 months. What you'll be doing Provide expert technical advice on ship structures, hydrostatics, and hydrodynamics, supporting design decisions and assurance processes. Identify and analyse complex technical hazards and project impacts, contribute to risk reduction measures, and ensure these are fully documented and understood. Apply legislation, policy, and standards to guarantee safety, security, environmental compliance, and interoperability across systems in a highly regulated environment. Produce and review technical documentation, models, layouts, and reports as part of assurance and acceptance activities. Collaborate closely with the Naval Authority and Technology Group (NATG) and Classification Societies to establish and maintain certification. Mentor and support the development of junior naval architects and entry-level talent. Person specification To be successful with your application, you'll need to show that you meet the following essential criteria: Lead Essential Criteria (Lead criterion) - Demonstrable wide-ranging depth and breadth experience of providing technical advice and leading the delivery of successful Naval Architecture outcomes Hold a Science, Technology, Engineering, and/or Mathematics based qualification at RQF Level 4 Belong to a relevant Professional body/institution related to your discipline, be professionally registered as either: Incorporated Engineer (IEng), or higher or Incorporated Marine Engineering (IMarEng), or higher Note: Alternatives to RQF listed above (which cover England, Wales, and Northern Ireland only), is the Scottish SCQF or international equivalent qualification backed up by a statement of comparability from UK ENIC. In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview: Core Behaviour 1: Making Effective Decisions CSBC 3 (1st) Core Behaviour 2: Delivering at Pace CSBC 3 Technical Competence 1: ECF_01 (1.3) Suitable Systems and Systems Thinking - Practitioner level Technical Competence 2: ECF_03 (3.3) Supportable Technical Solutions - Practitioner level Offered Benefits Alongside your salary of £46,400, Ministry of Defence contributes £13,442 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. 25 days' annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King's birthday Market-leading average employer pension contribution of 28.97% Annual performance-based bonus and recognition awards Access to specialist training and funded qualifications Support for progression Huge range of discounts Volunteering days Enhanced parental leave schemes Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you're looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you'll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.

Vacancy job title: Contact Centre Domain Specialist Start Date: ASAP End Date/Duration: 6 months initially - 3 months rolling Location: London (hybrid) Job description We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy considerations. Objectives Create a clear, compelling future-state narrative for a Contact Centre, aligned to measurable business outcomes. Define the capability changes required (people, process, data, operating model, tooling) to realise that future state. Produce an executive-ready strategy pack suitable for senior forums and decision-making (eg, Strategy/Architecture governance). Key responsibilities Partner with the Business Lead to shape the storyline, problem statement, and "North Star" target state for Contact Centre. Assess current Contact Centre capabilities vs. future needs; identify capability gaps and shifts required to deliver outcomes. Facilitate workshops/interviews with stakeholders to gather input and validate direction (business, operations, digital, data, technology). Define business outcomes and success measures (eg, customer experience, cost-to-serve, agent productivity, quality, resilience). Provide "just enough" technology strategy considerations to make the future state actionable (eg, platform patterns, data/AI opportunities, integration/knowledge, vendor considerations) without turning this into a solution design. Produce structured content that is consistent with existing strategy packs (context, scope, outcomes, dependencies, risks, next steps). Deliverables Future Contact Centre narrative (where we are, why change, what "good" looks like, how we get there). Capability model/capability shifts (current vs. target, gaps, priorities). Outcome framework with indicative metrics and measurement approach. Strategic options & recommendations (2-3 options with trade-offs, plus recommended path). Roadmap (high-level) with sequencing, dependencies, and key decisions required. Risks, issues, assumptions, dependencies and proposed mitigations. Executive-ready strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (eg, omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs/target state narratives for senior stakeholders. Strong capability-based thinking: linking capability shifts - business outcomes. Comfortable working in ambiguous, fast-moving environments and shaping structure from scratch. Desired skills/knowledge Business architecture (capability mapping, value streams, operating model design). Working knowledge of Contact Centre technology landscape (eg, CCaaS (Contact Centre as a Service), CRM (Customer Relationship Management), knowledge management, analytics, automation, AI-assisted service) to inform strategy considerations. Stakeholder management and facilitation (workshops, interviews, synthesis). Strong writing and storyboarding skills (executive narrative, crisp slides). Bringing industry wide experience and trends for Contact Centres. Ways of working/reporting Contractor will work day-to-day with a nominated Business Lead, collaborating with relevant product/technology stakeholders as needed. Output-oriented engagement: emphasis on producing an agreed strategy pack and decision-ready narrative. What we'll assess Evidence of Contact Centre strategy delivery (examples of packs, artefacts, or programmes shaped). Ability to link capability changes to measurable outcomes. Structured thinking: scope, dependencies, risks, sequencing. Executive communication and storytelling quality.

Kirtana consulting is looking for IRM developer for 6months rolling contract in London. Job description: Role Title: Enterprise Technology Engineer (GRC) - ServiceNow Developer 1. Role Summary We are seeking an experienced Enterprise Technology Engineer (GRC) with strong expertise in ServiceNow (SNOW) development, specifically within the Operational Risk Controls domain. The engineer will provide end-to-end support for the client's trading organization, spanning analysis, requirements gathering, design, configuration, deployment, and operational support of ServiceNow-based solutions. This role requires deep technical competence, strong understanding of modern software delivery principles, and proven experience working in Agile and DevOps environments. 2. Key Responsibilities: Service Delivery & Engineering Deliver end-to-end services in the Operational Risk Controls landscape for BP's trading organization. Analyze business requirements and convert them into technical ServiceNow configurations. Design, build, and maintain ServiceNow GRC functionality with high quality and reliability. Ensure all delivered features meet operational and regulatory expectations. Stakeholder Collaboration Work closely with cross-functional stakeholders to ensure solutions deliver the intended value. Coordinate with business, compliance, and audit teams on integration and process alignment. Documentation & Operations Maintain technical documentation to support both new enhancements and ongoing operations. Contribute to best practices for operational risk management processes and system configurations. 3. Essential Qualifications & Experience: 8+ years designing, building, and supporting complex enterprise software systems. Expert-level proficiency in ServiceNow Back End development, including: Business rules Script includes Client scripts ACLs Expert knowledge in ServiceNow Workspace design and configuration. Good understanding of Risk Management module configuration, master data structures, and integration points. Strong process knowledge in: Risk assessment Reporting Compliance integrations Audit processes Ability to translate business requirements into high-quality technical implementation. 4. Desirable Skills: Experience working in an Oil & Gas industry environment. Additional hands-on knowledge in ServiceNow (generalist capabilities). Experience with Agile project management methodologies. Highly responsible, self-driven, and able to operate in fast-paced, high-growth environments. Excellent interpersonal skills to work across cultures and organizational levels. Strong organizational skills with ability to adapt to evolving technical environments. 5. Core Competency Expectations Information Security Ability to design, implement, and manage controls ensuring confidentiality, security, and regulatory compliance of information systems. Service Operations & Resilience Ability to build and operate scalable, resilient services including: Infrastructure sizing Monitoring & service health metrics Alarming and automated remediation High availability via automation and DevOps tooling Source Control & Code Management Expertise in: Git-based workflows Pull requests Trunk-based development Automated testing/static analysis CI/CD pipelines Testing & Quality Assurance Hands-on experience with: Unit, functional, UI, load, and chaos testing Maintaining code quality across the agile life cycle Automation-first QA mindset

My client is seeking experienced Business Analysts to lead product definition and rationalisation for a London Market insurer undertaking a strategic transformation, including migration to Guidewire PolicyCenter. This role is focused on simplifying complex product landscapes, aligning business and technology, and enabling a scalable, future-ready target-state product model. Key Responsibilities Product Rationalisation Assess and simplify speciality insurance product portfolios (e.g. property, casualty, speciality lines) Define the target product model, including hierarchy, coverages, clauses, and limits Identify and eliminate duplication while standardising product structures aligned to PolicyCenter Business Architecture & Operating Model Define business capabilities and the end-to-end product life cycle model Establish governance frameworks, ownership models, and alignment with downstream systems Support the design of a sustainable and scalable operating model Stakeholder Management Collaborate with underwriting, product, operations, and technology teams Facilitate workshops and working sessions to gather requirements and drive alignment Build consensus across business stakeholders and system integration (SI) partners Guidewire Alignment (Preferred) Translate product models into PolicyCenter-compatible designs Support product configuration, rating structures, and underwriting rules Work closely with delivery teams to ensure successful implementation Documentation & Delivery Produce clear product taxonomies, target operating models, and rationalisation roadmaps Contribute to business case development and benefits realisation tracking Ensure high-quality documentation and traceability across deliverables Required Experience Strong Business Analyst or Business/Product Architecture experience within the London Market insurance sector Proven expertise in product modelling, structuring, and rationalisation Deep understanding of underwriting processes and the policy lifecycle Experience delivering large-scale transformation or Policy Administration System (PAS) programmes Excellent stakeholder engagement and workshop facilitation skills Outcomes of this role will include: Simplified, standardised product landscape PolicyCenter-ready product model Clear governance and reduced operational complexity Improved speed-to-market and business-technology alignment Please send your CV to the relevant email address to find out more

Job Title: Technology Transformation Enablement Lead Location: Mostly Remote with Occasional Travel (Windsor or Central London) Rate: 700 per day Umbrella Contract: 6 Months with Potential for Extension Are you ready to lead the charge in transforming technology practices? Our client is seeking a dynamic Technology Transformation Enablement Lead to guide a pivotal transition in their technology landscape. If you thrive in a collaborative environment and have a passion for driving behaviour change, we want to hear from you! About the Role: This is an exciting, time-bound opportunity to shape, embed, and stabilize modern ways of working across multiple domains. Your mission? Establish clarity and consistency in practices so technology teams can thrive and operate effectively at scale. Key Responsibilities: Ways of Working Enablement & Alignment: - Define and adopt clear, flexible, outcome-focused methods that support transformation and enhance cross-domain delivery. - Success looks like: Shared understanding and improved workflow without unnecessary bureaucracy. Co-creation, Engagement & Adoption: - Collaborate with technology, transformation, and business stakeholders through workshops and feedback loops to embed practices. - Success looks like: Strong ownership and visible adoption in daily operations. Continuous Improvement of Ways of Working: - Assess current practices, identify friction and barriers, and introduce enhancements that simplify collaboration and decision-making. - Success looks like: Measurable improvements in clarity and delivery effectiveness. Guardrails, Standards & Enablement: - Define lightweight principles that support consistency while allowing teams the autonomy to thrive. - Success looks like: Clear expectations and minimal friction. Embedding, Capability & Behaviour Change: - Collaborate with change and engagement teams to embed new practices with guidance, learning support, and communities of practice. - Success looks like: Teams demonstrating changed behaviours and improved confidence. Insight Driven Improvement: - Utilize qualitative and quantitative insights to refine practices and evolve standards over time. - Success looks like: Evidence-based processes that reduce ambiguity and empower teams. What You Bring: Expertise in product-led ways of working, process design, and project/program management, ideally within an agile environment. A strong understanding of technology and transformation leadership, particularly in people-related transformations. Experience creating central initiatives, whether that's a documentation repository or designing some sort of knowledge requirements that may link to things we want people to do differently Experience pulling together powerful content that is engaging for colleagues to facilitate workshops, and for information that colleagues will be able to engage with that helps them understand our future ways of working Proficiency in use of AI. Proficiency in Microsoft office tools. Why Join Us? Be part of a transformative journey that is shaping the future of technology practices. Enjoy a flexible remote work setup with occasional travel, and a competitive rate that reflects your expertise. Engage in a collaborative and supportive environment where your input is valued and your growth is prioritized. If you're ready to lead the way in technology transformation and make a meaningful impact, apply today! Let's shape the future together! Join us in driving innovation and excellence in technology practices-your adventure starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Application Integration Architect Role Overview We are looking for an experienced Application Integration Architect to lead the design and delivery of scalable, high-performance integration solutions across enterprise systems. This role sits at the intersection of architecture, engineering, and business transformation-driving seamless interoperability between platforms while ensuring reliability, security, and performance. You will work closely with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to define and implement robust integration strategies aligned with enterprise architecture principles. Key Responsibilities Design and architect end-to-end integration solutions using modern integration patterns (e.g., event-driven, microservices, API-led connectivity). Translate complex business requirements into scalable technical architectures, specifications, and data flow designs. Develop and govern integration standards, frameworks, and best practices across the organisation. Ensure resilient, secure, and high-throughput data exchange between applications, services, and external platforms. Lead the integration of enterprise systems, including collaboration with third-party vendors and technology partners. Support the onboarding and deployment of new platforms, ensuring seamless integration into the existing ecosystem. Troubleshoot and resolve complex integration issues, including performance bottlenecks and data inconsistencies. Oversee and coordinate integration testing strategies (unit, system, end-to-end) in collaboration with QA and delivery teams. Produce and maintain comprehensive technical documentation, including architecture diagrams, API specifications, and data models. Monitor integration performance and implement optimisation strategies (e.g., caching, asynchronous processing, load balancing). Stay ahead of emerging technologies and continuously evolve the integration landscape. Key Stakeholders Enterprise Architecture and IT Leadership Engineering, DevOps, and Support Teams Business Product Owners and Domain Experts External Vendors and Technology Partners Skills & Experience Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related discipline. 5+ years of hands-on experience in integration architecture, systems design, or software engineering. Strong expertise in API design and management (RESTful/SOAP), middleware, and integration platforms. Deep understanding of integration patterns (synchronous/asynchronous, messaging, event streaming). Proven experience with distributed systems design, data modelling, and technical documentation. Solid experience working within Agile/DevOps environments, including CI/CD and test automation practices. Proficiency in: Java and backend development frameworks SQL and database technologies REST/SOAP services, JSON, XML Messaging systems (e.g., Kafka, RabbitMQ) Desirable Skills Experience integrating ERP and CRM platforms in complex enterprise environments. Familiarity with cloud-native integration services (e.g., Microsoft Azure Integration Services, AWS Integration tools). Knowledge of security best practices (OAuth2, JWT, API gateways, encryption standards). Exposure to containerisation and orchestration technologies (Docker, Kubernetes). Personal Attributes Strong systems thinking with excellent analytical and problem-solving capabilities. Effective communicator, able to bridge technical and non-technical stakeholders. Collaborative mindset with the ability to influence and lead across teams. Highly organised, adaptable, and comfortable working in fast-paced environments. Strong ownership mentality with attention to detail and quality.

On behalf of DWP, we are looking for a Full Stack Lead Java Developer for a 12 Month (Inside IR35) Hybrid contract based up to 3 days per week in Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool. This role will support delivery within the Health Assessment Efficiencies (HAE) Workstream, which focuses on delivering measurable efficiency improvements in health assessments through service transformation, digital innovation, and process optimisation within a 12-18-month timeframe. The work includes mobilising and delivering a prioritised set of initiatives designed to reduce administrative burden and improve clinical/operational processes. This includes initiatives such as Write Up Assistant, Transcription & summarisation, Case summarisation, NHS data share, and audit/process optimisation (for example: "group/remove audit attributes," "automate/streamline amendments," and WCA intelligent audit). Delivery will be scaled based on evidence of outcomes and governance decisions. The work will be delivered via a multidisciplinary team using agile ways of working (clear prioritisation, sprint planning, reviews, and continuous improvement) with appropriate delegated decision-making to maintain pace and focus. As a Lead Full Stack Java Developer, you will be required to operate with significant autonomy, providing expert technical leadership and assurance across the engineering life cycle. This includes: . Setting technical direction for engineering work within the team and contributing to wider service architecture and delivery patterns. . Ensuring engineering quality, defining, and maintaining standards, patterns and principles that underpin delivery across HAS/PIP services. . Providing specialist technical advice to Product Managers, Delivery Managers, Architects, and teams, ensuring decisions align with broader programme goals. . Coaching and mentoring engineers, supporting capability development across software engineering, DevOps, testing, and secure delivery. . Leading on problem resolution, using judgement and expertise to manage complex technical risks, incidents, and architecture trade-offs. . Influencing multi-team delivery, ensuring consistent technical practice, and shaping the approach to creating scalable, reliable, and secure digital services Experience and Skills . Full-stack engineering expertise with hands-on experience delivering complex digital services using modern languages (Java, Node) and Front End frameworks (React, Angular, TypeScript/JavaScript). Able to design, build and maintain high-quality, reusable components and services aligned to DWP engineering standards. . Strong cloud engineering capability, particularly AWS. Able to design, configure and operate cloud-native services (compute, networking, IAM, VPC design, storage patterns), including secure-by-design practices. Experience with serverless patterns, microservices, and event-driven architectures. . AI-related engineering capability to support the innovation workstreams. Experience integrating LLM/ML services, validating model outputs, designing deterministic and non-deterministic test scenarios, managing prompt evaluation, and incorporating guardrails for responsible AI. Experience working with model-driven APIs (eg, Bedrock, OpenAI) is desirable and directly relevant to the workstream needs. . Infrastructure-as-Code delivery using Terraform or equivalent tooling, including modular environment provisioning, automated compliance, configuration management, and consistent environment replication. . DevOps and CI/CD engineering, including GitLab/Jenkins/GitHub Actions, automated build/test/deploy workflows, dependency security scanning, quality gates, and integration of controls required for operating in highly regulated environments. . Containerisation and platform engineering, including Docker and ideally, orchestration using Kubernetes/EKS. Ability to diagnose and mitigate platform issues, performance bottlenecks, and environment variations. . Testing and quality assurance leadership, with experience embedding shift-left practices in pipelines, including unit, integration, E2E, API/contract, load/performance, and security testing. Strong understanding of observability-driven validation, using logs, metrics, and traces to ensure service reliability. . Practical experience of engineering secure services in regulated environments, including authentication/authorisation patterns, encryption, audit, data minimisation, network restrictions, and secure operational workflows. . Strong software craftsmanship discipline, including code quality tooling (eg, SonarQube), automated dependency management, refactoring for maintainability, and promoting best-practice engineering habits across teams. . Excellent collaboration and stakeholder engagement skills. Able to explain technical decisions to non-technical stakeholders, influence direction across multi-disciplinary teams, and work closely with Product, Architecture, QA, User-Centred Design and Operations. . Experience operating within multi-team, agile delivery environments, contributing to sprint planning, backlog refinement, roadmap discussions, and continuous improvement. . Domain awareness of GOV.UK-based services or public-sector delivery environments, including secure data handling, auditability, resilience, and user-centred service delivery patterns. Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

This is an exciting opportunity for a Data/Analytics Engineer to join a temporary position in London. The role involves working within the Analytics department of the Technology & Telecoms industry, focusing on data-driven solutions. Client Details Our client is a fast-growing, product-led technology company with a global team and a strong culture of innovation. They're investing in data to support smarter decision-making as they continue to scale. Description Databricks experience essential Design, build, and maintain ETL/ELT data pipelines supporting People Analytics use cases. Develop scalable models and schemas to integrate data from HRIS, ATS, learning platforms, engagement tools, and other people-related systems. Ensure data quality, governance, and security across sensitive HR datasets. Implement monitoring, testing, and automation to maintain robust pipelines. Partner with the People team to translate business questions into data requirements and technical solutions. Build self-service dashboards and metrics in tools such as Looker, Tableau, Power BI, or similar. Create standardised reporting frameworks for KPIs such as hiring funnel metrics, headcount, retention, performance, compensation, and DEI insights. Support modelling for workforce planning and scenario forecasting. Work cross-functionally with Data Engineering, Finance, Legal, and other stakeholders on shared datasets and processes. Provide technical thought-leadership on People data infrastructure and best practices. Communicate complex concepts clearly and concisely to non-technical HR stakeholders. Profile Databricks experience essential Strong experience as a Data Engineer, Analytics Engineer, or BI Engineer, ideally with exposure to People Analytics or similar domains. Deep expertise with SQL and modern data warehousing technologies (e.g., Snowflake, BigQuery, Redshift, Databricks). Proven experience building production-ready pipelines using tools such as dbt, Airflow, Dagster, Prefect, or similar. Experience integrating data from HRIS and talent systems (e.g., Workday, BambooHR, Greenhouse, Lever, HiBob, Personio). Ability to work with highly sensitive data and ensure compliance with GDPR and internal security standards. Strong stakeholder skills and the ability to collaborate with HR partners and business leaders. Experience building People Analytics data models or dashboards. Exposure to Python for automation, testing, or pipeline orchestration. Understanding of workforce planning, organisational design, talent analytics, or People Operations data. Job Offer £400-600 per day - IR35 status TBC London based - hybrid working 6 month contract with potential for extension

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment. In order to proceed with an application for this position, you must be able to demonstrate: Direct experience managing technology vendors or MSPs in an enterprise environment Strong involvement in contract life cycle management (renewals, obligations, commercial terms) Experience challenging suppliers on performance, service quality, and commercial outcomes Ownership of SLA/KPI frameworks, vendor scorecards, and performance reporting Exposure to cost transparency, consumption analysis, or optimisation initiatives If your experience does not include the above, this role will not be a match. The Role Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. With deep specialism across STEM and digital domains, we leverage data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of recruitment and supporting businesses as they build tomorrow's workforce. This role sits within Technology Operations and is responsible for governing vendor performance and contract integrity across a global technology estate.You will act as the primary operational and commercial governance point for key vendors and managed service providers, ensuring performance, compliance, and value are consistently delivered.Working closely with Service Performance, Procurement, Finance, and Legal, you will ensure that vendor relationships are well-managed, commercially controlled, and continuously improving. What You'll Own Vendor Performance & Governance Manage vendor performance through structured scorecards, SLA/KPI frameworks, and regular service reviews. Drive accountability and continuous improvement. Contract Lifecycle Management Own contract tracking across renewals, obligations, risks, and milestones. Ensure contracts are actively managed, not passively maintained. Commercial Oversight Support cost transparency, consumption analysis, and optimisation initiatives. Identify risks, inefficiencies, and opportunities to improve value. Supplier Challenge & Escalation Manage commercial escalations, disputes, service credits, and corrective actions. Hold vendors accountable for delivery and contractual commitments. Reporting & Insight Produce performance dashboards, QBR packs, and governance reporting, providing clear insight into vendor performance and risk. What We're Looking For You will bring experience from enterprise-scale environments where vendor ecosystems are complex and performance matters. Key experience includes: Vendor or supplier management within technology environments (cloud, infrastructure, telco, platforms) Strong understanding of contract structures, commercial terms, and vendor obligations Experience working with Procurement, Legal, and Finance stakeholders Ability to interpret performance data (KPIs, SLAs) and drive action Confidence to challenge vendors and manage difficult conversations Strong organisational and stakeholder management skills Why This Role Real impact: Direct influence over vendor performance and cost across a large technology estate Exposure: Work closely with senior stakeholders across Technology, Procurement, and Finance Complexity: Engage with multiple vendors across infrastructure, cloud, and platform services Visibility: Key role in ensuring operational and commercial control The Package PackageCompetitive salary + bonus + benefits aligned to the level of the role. Contact Lorenz Pasch at Hays Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: This role is not suitable for candidates whose experience is limited to service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: Direct accountability for Tier 1 MSP/vendor performance (eg Cognizant, Accenture, TCS, Infosys, Wipro) Experience challenging suppliers commercially and contractually, not just managing relationships Ownership or visibility of large-scale IT spend (£50m+ minimum, ideally £100m+) A track record of driving cost optimisation, financial transparency, and performance improvement If your experience does not include the above, this role will not be a match The Role: Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. With deep specialism across STEM and digital domains, we leverage data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of recruitment and supporting businesses as they build tomorrow's workforce. This role exists to bring control, visibility, and accountability to a large, globally distributed technology estate where a Tier 1 managed services partner (Cognizant) plays a central role in delivery. You will sit above service delivery, owning how it is governed, measured, and optimised. Your mission is to drive performance, challenge suppliers, and optimise cost across a £100m+ technology spend. This is a high-leverage leadership role focused on control, governance, and commercial performance. What You'll Own: Vendor Performance & Governance: Own the strategic relationship with Cognizant and other Tier 1 partners. Define and enforce robust SLA/KPI frameworks, drive accountability, and lead performance improvement. Commercial Oversight & Cost Optimisation: Bring visibility to a complex cost base. Identify inefficiencies, reduce leakage, and drive ongoing optimisation across infrastructure, cloud, telecoms, and licencing. Service Performance Framework: Establish global standards for service measurement, reporting, and continuous improvement. Build executive-level dashboards and performance insights. Demand & Capacity Planning: Align service provision with business demand. Ensure the right capacity, at the right cost, at the right time. Leadership: Lead and develop a small, high-impact team responsible for governance, reporting, and vendor management. What We're Looking For: You will bring experience from complex, enterprise-scale environments where Tier 1 MSPs (eg Cognizant, Accenture, TCS, Infosys, Wipro) are Embedded across multiple service towers. Key experience includes: Ownership of vendor performance at scale Proven ability to challenge suppliers commercially and operationally Exposure to large technology spend (£50m+ ideally £100m+) Strong understanding of service governance frameworks (SLAs, KPIs, OLAs) Demonstrated success in cost optimisation/FinOps/financial visibility Experience operating above delivery, influencing rather than executing Why this role: Real impact: Immediate opportunity to shape and optimise a significant global technology estate Senior exposure: Regular interaction with executive stakeholders Complexity: A genuinely challenging environment where strong leadership will drive measurable outcomes Autonomy: Scope to define and implement best-in-class governance models Package: Competitive base salary + bonus + benefits, aligned to the seniority and scope of the role Contact: Lorenz Pasch at Hays Recruitment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Role: Solution Designer - Financial Crime Engineering Location: London (Hybrid) Duration: 6-Month Contract Rate: £600 - £650 (Inside IR35) Key Essential Skills: Strong hands-on experience in ServiceNow case management system design (data models, workflows, integrations, user interfaces) Experience with other major case management platforms (Camunda, Pega, Appian) Ability to deliver lower-level technical designs and proposals, with hands-on coding (Python is a plus) Experience designing large-scale, multi-year, complex engineering solutions, ideally in financial crime compliance (sanctions, fraud, AML, KYC, export controls) Advanced communication and stakeholder management skills, able to align technology options with business, operations, and architectural requirements Familiarity with cloud (AWS, Azure) and on-prem platforms, including system integrations to services (CRM, billing, access/document management) Proven capability to work independently across technical and business functions, supporting solution delivery and technical troubleshooting Adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture) Desirable Skills Deep understanding of ServiceNow data concepts (data capture, reporting) Excellent written and verbal communication, complex technical matters for non-technical audiences Familiarity with automation/orchestration strategies for case management Experience supporting code reviews, testing, and release management teams Experience communicating and presenting architecture/designs to governance or technical review forums Hold relevant technical certifications or continuous professional development in engineering, cloud, or security domains Overview: This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You'll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You'll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world's leading financial organizations. Role & Responsibilities: Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI) Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems Develop lower-level designs and if needed, hands-on proposals (coding experience in Python is beneficial) Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued Evaluate and recommend ServiceNow modules/plugins to enhance functionality Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories) Support code reviews, testing, and release management with best practices guidance Implement automation and orchestration for streamlined case management Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA) Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture Communicate solution design and present to governance forums for review/signoff Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. This is NOT a Sales or Account Management role, the position is providing technical product support, continued integration and training on our product to our customer. Due to the nature of the project, you will be required to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. Ideally your background can be from a sector such as - Police Operations, Air Traffic Control, Military etc, but your passion will be to deliver exemplary expertise to our project and customer. Experience in IT Product Management or IT Technical Training for complex computer applications would be prove beneficial in this role. This is an exceptional opportunity for a talented person with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. Responsibilities - Customer Success Manager (not exhaustive): Collaborate closely with clients to tailor system parameters, configurations and workflows to align with all strategic objectives and desired outcomes Analyse clients' operational workflows and challenges to recommend and implement optimised system adjustments that enhance efficiency and effectiveness Partner with clients to facilitate the seamless integration of their organisational processes within our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuous improvement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to evaluate system performance, gather feedback, and identify opportunities for ongoing optimisation Maintain comprehensive documentation of client configurations, workflows, and support activities to ensure accurate records and facilitate future troubleshooting and updates Requirements - Customer Success Manager Beneficial: Bilingual, English & Arabic Desirable: worked on behalf of a business delivering IT support to external customers within civil defence Strong interpersonal and communication abilities Quick learner with the ability to understand new concepts and products rapidly Experience in Product / System Management, or Training within complex computer applications or IT technology within maritime environments Professional, discreet, and customer-focused demeanour Demonstrated curiosity with excellent problem-solving skills Benefits Excellent pay Long term career development opportunities Benefits package that includes private medical care This role offers a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuous improvement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained, we reserve the right to withdraw offers if these are not fully attained