Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Audio Visual Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client s experience. You will be responsible for all aspects of AV in relation to client s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide Audio Visual Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years experience within a client facing Corporate AV Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 06, 2025
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Audio Visual Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client s experience. You will be responsible for all aspects of AV in relation to client s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide Audio Visual Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years experience within a client facing Corporate AV Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Senior VDI Engineer - Full-time, Permanent Position (37.5 hours) £61,082 - £64,297 Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office (TW1 3RP). This is a hybrid working role, requiring regular office attendance. About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight to migrate required applications, data, systems and hardware assets to the (MTVH) AD domain. What you'll need to succeed An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment. This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this. We are looking for engineering level background in Citrix and VDI permanent roles (i.e. no consultants, freelance, self-employed etc) Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware-based on-prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self-sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution. There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs Key Dates First-round MS Teams interviews: will be scheduled for 01 December 2025 Second-round MS Teams interviews: planned from 03 December 2025 Please note :- we do not currently offer visa sponsorship. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: (url removed)>
Dec 06, 2025
Full time
Senior VDI Engineer - Full-time, Permanent Position (37.5 hours) £61,082 - £64,297 Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office (TW1 3RP). This is a hybrid working role, requiring regular office attendance. About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight to migrate required applications, data, systems and hardware assets to the (MTVH) AD domain. What you'll need to succeed An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment. This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this. We are looking for engineering level background in Citrix and VDI permanent roles (i.e. no consultants, freelance, self-employed etc) Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware-based on-prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self-sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution. There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs Key Dates First-round MS Teams interviews: will be scheduled for 01 December 2025 Second-round MS Teams interviews: planned from 03 December 2025 Please note :- we do not currently offer visa sponsorship. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: (url removed)>
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 05, 2025
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Software Licensing Officer Department: Digital, Data & Technology Group Salary: Starting from £31,236, rising to £37,694 Contract Type: Full Time, Fixed Term Closing Date: Thursday, 08 January 2026 Interview Date: Thursday, 29 January 2026 Reference: KD13212 About the role DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement. The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination. The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required. The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About you You will: Be attentive to detail and committed to delivering an exemplary customer experience Approach your work positively and proactively, enjoying and succeeding in the role Have proven success in an IT customer service environment, delivering outputs on time and to quality standards Identify and implement improvements to ensure requests are processed efficiently and effectively Work with minimal supervision, while knowing when to seek advice Have the confidence to say no when required and make informed decisions Enjoy problem-solving and steadily building your IT software knowledge base Further information This role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027. For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website. We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage. JBRP1_UKTJ
Dec 05, 2025
Full time
Software Licensing Officer Department: Digital, Data & Technology Group Salary: Starting from £31,236, rising to £37,694 Contract Type: Full Time, Fixed Term Closing Date: Thursday, 08 January 2026 Interview Date: Thursday, 29 January 2026 Reference: KD13212 About the role DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement. The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination. The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required. The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About you You will: Be attentive to detail and committed to delivering an exemplary customer experience Approach your work positively and proactively, enjoying and succeeding in the role Have proven success in an IT customer service environment, delivering outputs on time and to quality standards Identify and implement improvements to ensure requests are processed efficiently and effectively Work with minimal supervision, while knowing when to seek advice Have the confidence to say no when required and make informed decisions Enjoy problem-solving and steadily building your IT software knowledge base Further information This role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027. For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website. We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage. JBRP1_UKTJ
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? AtM Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining ourHighwaysteam, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? We are looking for ecologists of all levels to develop our in-house ecology function which is part of an expanding team of environmental specialists. We are welcoming applicants at various levels from Lead / Principal ecologists, to Field ecologists with a couple of years experience. Youll deliver a range of consultancy services both internally and externally to ensure all ecological constraints and opportunities are managed effectively. You will work collaboratively with design, construction & operational teams. You'll support habitat and species surveys, ECoW requirements, impact assessments, licencing & mitigation, and Biodiversity Net Gain (BNG). Youll will get stuck into both the fieldwork and desk-based activities across a wide range of exciting contracts. With exposure to a large variety of protected species. What youll bring Valid UK driving licence do you have one? Experience in field surveys and reporting, including UK Habitat Classification assessment, BNG condition assessment, and protected species surveys Ability to work in a fast-paced environment, managing competing priorities and expectations of contract/project management teams through effective communication Sound knowledge of ecological principles, legislation, policy, and guidance. Willingness to work from office locations regularly, travel across the UK, and stay away from home for short periods when required Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Wereresponsibleand go further for our people, clients, communities and the planet Wereopenand seek new and better ways of exceeding expectations Weretogetherand as one team; the whole is greater than the sum of the parts Wereambitiousand embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:Occasionally, we may close job adverts before the stated closing date. Wed encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. INDREG JBRP1_UKTJ
Dec 05, 2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? AtM Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining ourHighwaysteam, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? We are looking for ecologists of all levels to develop our in-house ecology function which is part of an expanding team of environmental specialists. We are welcoming applicants at various levels from Lead / Principal ecologists, to Field ecologists with a couple of years experience. Youll deliver a range of consultancy services both internally and externally to ensure all ecological constraints and opportunities are managed effectively. You will work collaboratively with design, construction & operational teams. You'll support habitat and species surveys, ECoW requirements, impact assessments, licencing & mitigation, and Biodiversity Net Gain (BNG). Youll will get stuck into both the fieldwork and desk-based activities across a wide range of exciting contracts. With exposure to a large variety of protected species. What youll bring Valid UK driving licence do you have one? Experience in field surveys and reporting, including UK Habitat Classification assessment, BNG condition assessment, and protected species surveys Ability to work in a fast-paced environment, managing competing priorities and expectations of contract/project management teams through effective communication Sound knowledge of ecological principles, legislation, policy, and guidance. Willingness to work from office locations regularly, travel across the UK, and stay away from home for short periods when required Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Wereresponsibleand go further for our people, clients, communities and the planet Wereopenand seek new and better ways of exceeding expectations Weretogetherand as one team; the whole is greater than the sum of the parts Wereambitiousand embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:Occasionally, we may close job adverts before the stated closing date. Wed encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. INDREG JBRP1_UKTJ
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Dec 04, 2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Aftersales Manager Working Hours: Monday to Friday: 8:00am - 5:30pm (2 x 15-minute breaks + 30-minute lunch) One Saturday per month: 8:00am - 12:00pm Location: Bovingdon Salary: 35,000 - 50,000 Are you an experienced aftersales professional with a passion for prestige vehicles and strong Bodyshop knowledge? We're looking for someone who can confidently communicate technical information to customers while keeping service and coachworks operations running smoothly. This is a key role supporting a premium automotive business, offering the chance to be part of a team delivering exceptional customer service and operational excellence. What you'll be doing Book customer vehicles for service, repairs, and Bodyshop work, managing collections and deliveries. Arrange MOTs and manage service, warranty, and MOT reminders. Liaise with workshop teams, insurers, and engineers to coordinate estimates, approvals, and repairs. Provide professional, confident communication with customers via phone, email, and in person. Maintain accurate records, raise and invoice job sheets, and support general department admin. Order mechanical and Bodyshop parts and coordinate vehicle valeting on completion. Support day-to-day workshop coordination, including assisting technicians and apprentices. Promote the department's expertise to customers and ensure a premium experience. What we're looking for Essential Previous experience with prestige or premium vehicle brands . Strong Bodyshop knowledge, including estimates, accident repair processes, and insurer liaison. Excellent customer service and communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office, dealer management systems. Full UK driving licence. Desirable Experience producing vehicle condition reports. Knowledge of diagnostics or fault reporting. Workshop or team coordination experience, supporting apprentices. Manufacturer-specific training in aftersales. Why this role? This is a fantastic opportunity to join a prestige automotive business in a central, high-responsibility role. You'll work closely with the Service Advisor, Workshop Supervisor, and Coachworks team, and play a key part in ensuring customers receive the highest standard of aftersales support. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Dec 04, 2025
Full time
Aftersales Manager Working Hours: Monday to Friday: 8:00am - 5:30pm (2 x 15-minute breaks + 30-minute lunch) One Saturday per month: 8:00am - 12:00pm Location: Bovingdon Salary: 35,000 - 50,000 Are you an experienced aftersales professional with a passion for prestige vehicles and strong Bodyshop knowledge? We're looking for someone who can confidently communicate technical information to customers while keeping service and coachworks operations running smoothly. This is a key role supporting a premium automotive business, offering the chance to be part of a team delivering exceptional customer service and operational excellence. What you'll be doing Book customer vehicles for service, repairs, and Bodyshop work, managing collections and deliveries. Arrange MOTs and manage service, warranty, and MOT reminders. Liaise with workshop teams, insurers, and engineers to coordinate estimates, approvals, and repairs. Provide professional, confident communication with customers via phone, email, and in person. Maintain accurate records, raise and invoice job sheets, and support general department admin. Order mechanical and Bodyshop parts and coordinate vehicle valeting on completion. Support day-to-day workshop coordination, including assisting technicians and apprentices. Promote the department's expertise to customers and ensure a premium experience. What we're looking for Essential Previous experience with prestige or premium vehicle brands . Strong Bodyshop knowledge, including estimates, accident repair processes, and insurer liaison. Excellent customer service and communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office, dealer management systems. Full UK driving licence. Desirable Experience producing vehicle condition reports. Knowledge of diagnostics or fault reporting. Workshop or team coordination experience, supporting apprentices. Manufacturer-specific training in aftersales. Why this role? This is a fantastic opportunity to join a prestige automotive business in a central, high-responsibility role. You'll work closely with the Service Advisor, Workshop Supervisor, and Coachworks team, and play a key part in ensuring customers receive the highest standard of aftersales support. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Junior IT Field Service Technician Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel Allowance An excellent opportunity for someone early in their IT career, whether that's through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths, This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role. This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working available The Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical role Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 04, 2025
Full time
Junior IT Field Service Technician Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel Allowance An excellent opportunity for someone early in their IT career, whether that's through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths, This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role. This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working available The Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical role Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Associate Solutions Engineer Farnborough Up to 45,000 + 25 Days Holiday + Enhanced Pension + Medical and Dental Care + Free Gym + Charity Days + Training and Certifications Excellent opportunity for someone early in their technical career to take the next step into a customer facing role, develop real hands on engineering experience, and work towards industry recognised certifications with a clear progression path into a full Solutions Engineer position. This company are a leading provider of wireless connectivity, IoT solutions and professional services. With strong year on year growth, they support customers across the UK with the rollout of advanced networking technologies. As part of their Technical Operations team, you will work alongside experienced Solutions Engineers and gain exposure to a wide range of modern wireless, networking and connectivity solutions. In this role you will support pre sales activities, assist with the preparation of technical documentation and proposals, and help senior engineers design and deliver customer solutions. You will pre stage and configure equipment in the lab, contribute to solution testing, and support service desk escalations where appropriate. You will also shadow senior engineers on customer sites and remote projects, building the experience needed to progress into a Solutions Engineer role. The ideal candidate will have some hands on experience in a technical role, home lab, apprenticeship, or similar environment and be looking to move into a more customer facing engineering career. You will have a demonstrable interest in networking, wireless technologies or connectivity, with a willingness to learn and progress. Any exposure to networking fundamentals, vendor equipment or wireless tools would be an advantage. This is a fantastic opportunity to join a highly respected and well supported engineering team, gain access to structured development and certifications, and build a long term career within a rapidly growing business. The Role: Support senior engineers with pre sales documentation and solution preparation Assist with the design and delivery of customer connectivity solutions Configure and pre stage equipment in the lab under guidance Contribute to testing, research and onboarding of new technologies The Person: Early in your technical career with some hands on experience Strong interest in networking, wireless technologies or connectivity Good communication skills and a willingness to learn Exposure to networking fundamentals or vendor equipment is desirable Reference Number: BBBH(phone number removed)C To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 04, 2025
Full time
Associate Solutions Engineer Farnborough Up to 45,000 + 25 Days Holiday + Enhanced Pension + Medical and Dental Care + Free Gym + Charity Days + Training and Certifications Excellent opportunity for someone early in their technical career to take the next step into a customer facing role, develop real hands on engineering experience, and work towards industry recognised certifications with a clear progression path into a full Solutions Engineer position. This company are a leading provider of wireless connectivity, IoT solutions and professional services. With strong year on year growth, they support customers across the UK with the rollout of advanced networking technologies. As part of their Technical Operations team, you will work alongside experienced Solutions Engineers and gain exposure to a wide range of modern wireless, networking and connectivity solutions. In this role you will support pre sales activities, assist with the preparation of technical documentation and proposals, and help senior engineers design and deliver customer solutions. You will pre stage and configure equipment in the lab, contribute to solution testing, and support service desk escalations where appropriate. You will also shadow senior engineers on customer sites and remote projects, building the experience needed to progress into a Solutions Engineer role. The ideal candidate will have some hands on experience in a technical role, home lab, apprenticeship, or similar environment and be looking to move into a more customer facing engineering career. You will have a demonstrable interest in networking, wireless technologies or connectivity, with a willingness to learn and progress. Any exposure to networking fundamentals, vendor equipment or wireless tools would be an advantage. This is a fantastic opportunity to join a highly respected and well supported engineering team, gain access to structured development and certifications, and build a long term career within a rapidly growing business. The Role: Support senior engineers with pre sales documentation and solution preparation Assist with the design and delivery of customer connectivity solutions Configure and pre stage equipment in the lab under guidance Contribute to testing, research and onboarding of new technologies The Person: Early in your technical career with some hands on experience Strong interest in networking, wireless technologies or connectivity Good communication skills and a willingness to learn Exposure to networking fundamentals or vendor equipment is desirable Reference Number: BBBH(phone number removed)C To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career. Position details: Working hours: 40hrs per week, Monday to Friday Salary: £25,000 to £33,000 depending on experience Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member
Dec 04, 2025
Full time
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career. Position details: Working hours: 40hrs per week, Monday to Friday Salary: £25,000 to £33,000 depending on experience Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member
Multiskilled Technician Location: Central Bristol Salary: £40,000-£42,000 Hours: Monday-Friday About the Employer A leading global workplace and real-estate solutions provider delivering best-in-class FM services. You ll join a high-performing team known for technical excellence, innovation, and exceptional customer experience. The Role We are seeking a fully qualified Multiskilled Technician to deliver reactive and planned maintenance across building engineering services. Supporting the Technical Supervisor and Workplace Experience Manager, you ll ensure the site operates safely, efficiently, and to the highest standards. This is a dual mechanical & electrical role requiring BSth Edition competency and good mechanical/plumbing skills. Key Responsibilities Deliver planned and reactive maintenance across electrical, mechanical, plumbing and building fabric disciplines. Ensure compliance with H&S, environmental, quality and COSHH requirements; complete all necessary risk assessments. Fault find, diagnose and repair using technical drawings and manufacturer manuals. Complete electrical works including maintenance, testing and installation. Support small works projects and assist with snagging and handovers. Undertake the role of Authorised Person (AP) for Control of Works. Maintain accurate records, logbooks, and IFM system updates. Liaise with the Helpdesk to ensure timely responses to PPM and reactive tasks. Monitor subcontractor performance and ensure high standards of service delivery. Conduct daily building walks to ensure compliance, safety and presentation standards. Maintain stock levels and ensure test equipment is calibrated. Support junior/less experienced team members including apprentices. Person Specification Prior experience in facilities maintenance within a commercial environment. Apprentice-trained engineer or equivalent. BSth Edition (essential). Strong understanding of Health & Safety legislation. Excellent communication, customer service and attention to detail. Ability to prioritise, multitask and work effectively in a high-pressure environment. Confident in handling conflict, crisis situations and building stakeholder relationships. A proactive mindset with a passion for continuous improvement. Team-focused, reliable, discreet, and committed to delivering outstanding service. If this role is of interest, please apply or reach out to Ryan Guy on (url removed) or (phone number removed).
Dec 03, 2025
Full time
Multiskilled Technician Location: Central Bristol Salary: £40,000-£42,000 Hours: Monday-Friday About the Employer A leading global workplace and real-estate solutions provider delivering best-in-class FM services. You ll join a high-performing team known for technical excellence, innovation, and exceptional customer experience. The Role We are seeking a fully qualified Multiskilled Technician to deliver reactive and planned maintenance across building engineering services. Supporting the Technical Supervisor and Workplace Experience Manager, you ll ensure the site operates safely, efficiently, and to the highest standards. This is a dual mechanical & electrical role requiring BSth Edition competency and good mechanical/plumbing skills. Key Responsibilities Deliver planned and reactive maintenance across electrical, mechanical, plumbing and building fabric disciplines. Ensure compliance with H&S, environmental, quality and COSHH requirements; complete all necessary risk assessments. Fault find, diagnose and repair using technical drawings and manufacturer manuals. Complete electrical works including maintenance, testing and installation. Support small works projects and assist with snagging and handovers. Undertake the role of Authorised Person (AP) for Control of Works. Maintain accurate records, logbooks, and IFM system updates. Liaise with the Helpdesk to ensure timely responses to PPM and reactive tasks. Monitor subcontractor performance and ensure high standards of service delivery. Conduct daily building walks to ensure compliance, safety and presentation standards. Maintain stock levels and ensure test equipment is calibrated. Support junior/less experienced team members including apprentices. Person Specification Prior experience in facilities maintenance within a commercial environment. Apprentice-trained engineer or equivalent. BSth Edition (essential). Strong understanding of Health & Safety legislation. Excellent communication, customer service and attention to detail. Ability to prioritise, multitask and work effectively in a high-pressure environment. Confident in handling conflict, crisis situations and building stakeholder relationships. A proactive mindset with a passion for continuous improvement. Team-focused, reliable, discreet, and committed to delivering outstanding service. If this role is of interest, please apply or reach out to Ryan Guy on (url removed) or (phone number removed).
Envolve Infrastructure Ltd are a subsidiary of Renew Holdings Plc and are looking to recruit an IT Manager to accommodate the ambitions of the subsidiary to grow both organically and by acquisition. Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards. The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance. ABOUT THE ROLE Reporting to the Head of Services, the IT Manager role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business. RESPONSIBILITIES Strategic Planning & Delivery Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR). Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes Budget Management Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR) Own and manage the annual IT budget, including forecasting, cost control, and reporting Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning Governance & Compliance Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks. Development and review of IT policies and procedures Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus) Infrastructure & Service Management Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices Ensure robust disaster recovery and business continuity plans are in place and regularly tested Manage service desk operations and ensure timely resolution of technical issues Leadership & Development Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning Stakeholder Engagement Act as the primary liaison between the company and Group IT Director Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions SKILLS, EXPERIENCE & QUALIFICATIONS An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance Excellent problem-solving and communication skills Server, PC and networking hands on experience Ability to manage multiple projects and priorities effectively Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Dec 03, 2025
Full time
Envolve Infrastructure Ltd are a subsidiary of Renew Holdings Plc and are looking to recruit an IT Manager to accommodate the ambitions of the subsidiary to grow both organically and by acquisition. Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards. The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance. ABOUT THE ROLE Reporting to the Head of Services, the IT Manager role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business. RESPONSIBILITIES Strategic Planning & Delivery Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR). Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes Budget Management Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR) Own and manage the annual IT budget, including forecasting, cost control, and reporting Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning Governance & Compliance Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks. Development and review of IT policies and procedures Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus) Infrastructure & Service Management Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices Ensure robust disaster recovery and business continuity plans are in place and regularly tested Manage service desk operations and ensure timely resolution of technical issues Leadership & Development Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning Stakeholder Engagement Act as the primary liaison between the company and Group IT Director Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions SKILLS, EXPERIENCE & QUALIFICATIONS An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance Excellent problem-solving and communication skills Server, PC and networking hands on experience Ability to manage multiple projects and priorities effectively Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Apprentice Recruitment Consultant - Factory & Warehousing (Temporary Division) - Witham, Essex Prime Appointments are expanding our high-performing Industrial & Warehousing Temporary Division and are looking for a driven, commercially minded Apprentice Recruitment Consultant to join our team in Witham, Essex. The role will start on the apprentice rate of 7.55ph for the first 12-18 months with a view of increasing after your probation. Once you complete your training, your salary will increase, and you'll also have the opportunity to earn commission. To give you an idea, an average Recruitment Consultant can earn around 40,000 per annum - so there's definitely long-term gain for short -term investment. If you are motivated, confident, and eager to build a career where your progression and earnings are driven by your attitude and performance, this role offers a strong platform to grow. This is a 40-hour Monday-Friday role with flexible hours (8am-6pm) available after your training period. Why Join Prime Appointments? We are a family-run business, established in 1992. Our Industrial team is one of the busiest desks in the company, and we're looking for someone who wants to develop into a full 360 Recruitment Consultant while living our core values - P.A.T.C.H: Positivity, Accountability, Teamwork, Consistency, and Honesty. You will receive PRIME recruitment training and have the opportunity to complete recruitment qualifications and apprenticeship programmes. Key Responsibilities You will support and grow a busy temp desk, developing strong sales and service activity, including: Proactively sourcing candidates for warehouse, forklift, production, and factory roles with positivity and enthusiasm Building and maintaining a pool of high-quality temporary workers, taking accountability for worker performance and reliability Generating new business leads through candidate conversations, market research, and daily call activity Managing client bookings - from ongoing temp-to-perm roles to same-day requirements - with consistency and accuracy Screening and interviewing candidates face-to-face while demonstrating honesty and professional integrity Writing compelling job adverts to attract workers Conducting right-to-work and compliance checks Maintaining regular contact with clients to ensure satisfaction, resolve issues quickly, and identify new opportunities through strong teamwork with colleagues This role is fast-paced and commercially focused, with clear revenue targets and monthly commission once training is completed. What We're Looking For A confident communicator with a strong commercial mindset Comfortable making sales calls and building relationships quickly Ambitious, competitive, and motivated to progress A true team player who supports colleagues and contributes to a positive environment Able to work with consistency under pressure and prioritise tasks in a busy environment Someone who acts with honesty , takes accountability , and approaches challenges with positivity Strong organisational skills and attention to detail Computer literate Own transport required for client visits and training days Ideally A-Level educated or above, but attitude and drive matter most Benefits Accredited recruitment training Recruitment apprenticeship qualification (optional) Structured induction and ongoing development Monthly commission with no earnings cap (post-training) Progression opportunities within the Industrial division Subsidised gym membership Holiday increasing to 25 days + Bank Holidays Birthday off after one year Quarterly team events Healthcare & benefits package (gym, shopping, travel & dining discounts) Flexible working between 8am-6pm High-energy, supportive working environment rooted in P.A.T.C.H values Who Thrives in This Role People who are confident, proactive, energetic, and commercially driven excel in our Industrial team. You must enjoy speaking to people all day, handling multiple tasks at once, and working towards clear targets while demonstrating Positivity, Accountability, Teamwork, Consistency, and Honesty . How to Apply Apply online today. For more information, contact Robyn at Prime Appointments-details can be found on our website.
Dec 02, 2025
Full time
Apprentice Recruitment Consultant - Factory & Warehousing (Temporary Division) - Witham, Essex Prime Appointments are expanding our high-performing Industrial & Warehousing Temporary Division and are looking for a driven, commercially minded Apprentice Recruitment Consultant to join our team in Witham, Essex. The role will start on the apprentice rate of 7.55ph for the first 12-18 months with a view of increasing after your probation. Once you complete your training, your salary will increase, and you'll also have the opportunity to earn commission. To give you an idea, an average Recruitment Consultant can earn around 40,000 per annum - so there's definitely long-term gain for short -term investment. If you are motivated, confident, and eager to build a career where your progression and earnings are driven by your attitude and performance, this role offers a strong platform to grow. This is a 40-hour Monday-Friday role with flexible hours (8am-6pm) available after your training period. Why Join Prime Appointments? We are a family-run business, established in 1992. Our Industrial team is one of the busiest desks in the company, and we're looking for someone who wants to develop into a full 360 Recruitment Consultant while living our core values - P.A.T.C.H: Positivity, Accountability, Teamwork, Consistency, and Honesty. You will receive PRIME recruitment training and have the opportunity to complete recruitment qualifications and apprenticeship programmes. Key Responsibilities You will support and grow a busy temp desk, developing strong sales and service activity, including: Proactively sourcing candidates for warehouse, forklift, production, and factory roles with positivity and enthusiasm Building and maintaining a pool of high-quality temporary workers, taking accountability for worker performance and reliability Generating new business leads through candidate conversations, market research, and daily call activity Managing client bookings - from ongoing temp-to-perm roles to same-day requirements - with consistency and accuracy Screening and interviewing candidates face-to-face while demonstrating honesty and professional integrity Writing compelling job adverts to attract workers Conducting right-to-work and compliance checks Maintaining regular contact with clients to ensure satisfaction, resolve issues quickly, and identify new opportunities through strong teamwork with colleagues This role is fast-paced and commercially focused, with clear revenue targets and monthly commission once training is completed. What We're Looking For A confident communicator with a strong commercial mindset Comfortable making sales calls and building relationships quickly Ambitious, competitive, and motivated to progress A true team player who supports colleagues and contributes to a positive environment Able to work with consistency under pressure and prioritise tasks in a busy environment Someone who acts with honesty , takes accountability , and approaches challenges with positivity Strong organisational skills and attention to detail Computer literate Own transport required for client visits and training days Ideally A-Level educated or above, but attitude and drive matter most Benefits Accredited recruitment training Recruitment apprenticeship qualification (optional) Structured induction and ongoing development Monthly commission with no earnings cap (post-training) Progression opportunities within the Industrial division Subsidised gym membership Holiday increasing to 25 days + Bank Holidays Birthday off after one year Quarterly team events Healthcare & benefits package (gym, shopping, travel & dining discounts) Flexible working between 8am-6pm High-energy, supportive working environment rooted in P.A.T.C.H values Who Thrives in This Role People who are confident, proactive, energetic, and commercially driven excel in our Industrial team. You must enjoy speaking to people all day, handling multiple tasks at once, and working towards clear targets while demonstrating Positivity, Accountability, Teamwork, Consistency, and Honesty . How to Apply Apply online today. For more information, contact Robyn at Prime Appointments-details can be found on our website.
Software Licensing Officer Department: Digital, Data & Technology Group Salary: Starting from £31,236, rising to £37,694 Contract Type: Full Time, Fixed Term Closing Date: Thursday, 08 January 2026 Interview Date: Thursday, 29 January 2026 Reference: KD13212 About the role DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement.The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination.The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required.The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About you You will:- Be attentive to detail and committed to delivering an exemplary customer experience- Approach your work positively and proactively, enjoying and succeeding in the role- Have proven success in an IT customer service environment, delivering outputs on time and to quality standards- Identify and implement improvements to ensure requests are processed efficiently and effectively- Work with minimal supervision, while knowing when to seek advice- Have the confidence to say no when required and make informed decisions- Enjoy problem-solving and steadily building your IT software knowledge base Further information This role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027.For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website.We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer:- Free counselling services through Health Assured- Cycle to work scheme- Electric vehicle salary sacrifice scheme- Staff discount at Team Bath gym- Staff discounts on postgraduate tuition fees- Staff discount on language courses- Generous employer contributory pension schemes- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance- A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more- Free entry to the Holburne Museum in Bath- Local discounts and more- A family-friendly workplace- An excellent reward package that recognises the talents of our diverse workforce- Relocation allowance- Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
Dec 01, 2025
Contractor
Software Licensing Officer Department: Digital, Data & Technology Group Salary: Starting from £31,236, rising to £37,694 Contract Type: Full Time, Fixed Term Closing Date: Thursday, 08 January 2026 Interview Date: Thursday, 29 January 2026 Reference: KD13212 About the role DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement.The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination.The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required.The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About you You will:- Be attentive to detail and committed to delivering an exemplary customer experience- Approach your work positively and proactively, enjoying and succeeding in the role- Have proven success in an IT customer service environment, delivering outputs on time and to quality standards- Identify and implement improvements to ensure requests are processed efficiently and effectively- Work with minimal supervision, while knowing when to seek advice- Have the confidence to say no when required and make informed decisions- Enjoy problem-solving and steadily building your IT software knowledge base Further information This role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027.For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website.We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer:- Free counselling services through Health Assured- Cycle to work scheme- Electric vehicle salary sacrifice scheme- Staff discount at Team Bath gym- Staff discounts on postgraduate tuition fees- Staff discount on language courses- Generous employer contributory pension schemes- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance- A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more- Free entry to the Holburne Museum in Bath- Local discounts and more- A family-friendly workplace- An excellent reward package that recognises the talents of our diverse workforce- Relocation allowance- Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Oct 08, 2025
Full time
Prison Support Role HMP Isle of Wight £27,840 His Majesty s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. Someone like you You don t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
