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Our client, a freight forwarder is looking for a Trainee/Administartor to join their office in West Thurrock. The job role will be on the job training to achieve the below: • Learning how to use our operating system, leading to assisting the export department in booking in shipments • Learning to communicate with customers both in the UK and overseas • Quoting customers for shipping • Arranging collections using 3rd party hauliers • Supporting the office / management with day-to-day tasks Experience not necessary, so a college leaver would be fine. However, some customer service or admin experience preferable. This is a desk job, in office. Skills we are looking for: Someone who is able to navigate Outlook creating polite and efficient emails, handling attachments etc. Someone who is has a basic knowledge of excel sheets, using the internet to source information etc. A good telephone manner, English must be their first language Desirable attributes: organised nature, able to multi task, strong attention to detail Keen to lean different aspects of shipping and logistics (opportunities to learn Air & Road once confident in their role) They are based in West Thurrock, close to public transport both bus and train and walking distance to Lakeside.

Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards. Key Responsibilities Support legal advisers and paralegals with casework administration. Prepare hearing bundles and redact sensitive information from large document sets. Manage bookings for desks, meetings, travel, and accommodation. Facilitate lodging and receipt of Court applications and orders. Handle telephone enquiries professionally and maintain accurate notes. Liaise with internal teams for document requirements, printing, couriering, and archiving. Maintain and update electronic records using bespoke database systems. Monitor and manage stationery supplies for the Legal Team. Process invoices via Agresso and resolve finance queries. Undertake other reasonable duties as required. Proficient in MS Word, Excel, Outlook, and electronic diary management. Strong organisational skills with the ability to prioritise essential criteria meet deadlines. High attention to detail and accuracy in document preparation. Excellent interpersonal and communication skills for liaising with diverse stakeholders. Ability to maintain confidentiality and work within established policies. Team player with initiative and adaptability to changing priorities. Customer-focused approach with commitment to service excellence. Constructive participation in process improvements and organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your Next Mission; Driving success in the thriving Defence & Security Tech sector As a Lead Consultant in our Defence and Security team , you will be a role-model; displaying exceptional quality within everything you do and consistently championing best practice. You will have already proven your ability to expand and develop client relationships, with a focus on the overall success of Gattaca as well as your team. Whilst your focus will remain on billing and client development, you will also apply your areas of expertise to provide professional advice and support to more junior individuals within your team. We are looking for a knowledgeable consultant within the Defence and National Security Technology industry to join us on a Permanent desk where you will typically recruit for candidates across Cyber Security, IT Infrastructure, Cloud, Software Development and Network Engineering. What's in it for you? 1. An opportunity to join a team who are already market leaders in the Defence Engineering space, where utilising your expertise in National Security Technology, you can carve out your own success. 2. Working in a robust market - lots of money to be made! 3. Joining a lovely team who also enjoy socialising outside of work. We are looking for individuals with; Proven success in recruiting into the Defence and Security Technology industry. A Consultant with either Contract or Permanent recruitment experience but needs to be willing to have a Perm focus. A driven, sales focused consultant ready to make a success of this buoyant market. Who are we? For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there.At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career. What we offer; A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Ready to take the lead in a high-impact role? Apply now and shape the future of Defence Technology recruitment at Gattaca. "Great people, very easy to deal with and above all, honest, which is exactly what you need in recruitment."- Mark (Recruitment Consultant) Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.ID306117

Join the Frontline of Talent in the Defence Sector As a Recruitment Consultant on our Blue Collar Permanent desk, you'll take ownership of a profitable portfolio of trusted client relationships across a variety of sectors. This is an established market with strong potential, giving you the opportunity to drive business development while building long-term partnerships. You'll be supported by an experienced team but will have the autonomy to shape your own success. This is a true 360 role, with around 60% focused on growing and developing client accounts, and 40% on candidate delivery. Typical roles you will cover include mechanical engineers, assembly technicians and wiremans. We are looking for individuals with: Proven success in a 360 permanent recruitment role. Experience recruiting into engineering skillsets (defence market experience not required). A sales-driven, resilient mindset with determination to achieve and exceed targets. Ambition to develop long-term client relationships in a high-performing market. What's in it for you? Proven earning potential - Step into a warm desk with consistent billings and great earning potential. Resilient, future-proof sector - Defence remains one of the most stable industries, continuing to grow even during global slowdowns. Strong team culture - Work alongside recruiters with 10-20+ years' experience, who share knowledge and expertise like nowhere else. Unmatched client relationships - Benefit from long-standing partnerships with leading organisations that few agencies can access. Clear growth trajectory - Join a business on track for double-digit turnover within two years. What we offer: A profitable warm desk with established client relationships. Support and mentoring from some of the most experienced recruiters in the industry. A high-performing yet supportive team environment. Incentives, socials, and rewards for high achievers. A competitive salary and commission structure designed to maximise your earnings. Who are we? For over 40 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there.At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career. Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates. ID:345231

Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group, we are proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success is built on our people. Supported by collaborative leadership, structured training, and a vibrant, social culture, we are more than just a recruitment business we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We are now seeking driven, ambitious individuals to join our expanding Education Recruitment Team as Recruitment Account Managers . If you are passionate about building relationships and delivering outstanding service, a Recruitment Account Manager role with Prospero could be the perfect next step. The Role - Recruitment Account Manager As a Recruitment Account Manager , you will work alongside a top-performing consultant on a warm, established desk within the education sector. This opportunity allows you to manage existing accounts, build strong client partnerships, and secure repeat business through exceptional service delivery. Your key responsibilities as a Recruitment Account Manager will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining our strong culture of repeat business What We're Looking For To thrive as a Recruitment Account Manager , you will bring: Recruitment experience (preferred but not essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Receive in Return As a valued Recruitment Account Manager , you will benefit from: A competitive base salary One of the most rewarding commission structures in the industry Clear career development pathways with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The chance to build a long-term, successful career while making a real impact At Prospero, every Recruitment Account Manager has access to the platform, training, and support needed to achieve their goals and the rewards to match. Ready to take the next step in your recruitment career? Apply now and become part of the Prospero family. IND-INT

Join a leading independent technology and services provider as a First Line Analyst L3 Job Overview: This role is a key customer-facing position responsible for delivering high-quality technical and service support across multiple communication channels, both remotely and on customer sites. It involves managing inbound and outbound contacts, creating and maintaining tickets to ensure compliance, and resolving technical issues at the first point of contact whenever possible. The position requires sound judgement in evaluating escalations, ensuring customer expectations are met, and maintaining a consistent service experience for both internal and external stakeholders. Rate £18.32/Hr through UMB £14.11/Hr through basic PAYE Contract 12 Months contract Location: Nottingham OR Milton Keynes Security Required: SC Clearance Key Responsibilities Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Demonstrates relevant Company Values Keep skills up to date with IT industry standards as appropriate to the role/contract Attain and maintain accreditations as appropriate to the role/Contract Key Requirements Works under supervision. Uses minor discretion. Able to follow instructions and procedures Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role Demonstrates an organised approach to work. Demonstrates customer service abilities Routine administrative skills Good interpersonal skills, basic literacy, and numeracy skills to support in customers language Demonstrates awareness of health and safety at work. We would expect extended understanding of PC usage Strong communication skills with a proactive approach to solutions At least 18 months experience of working on a service desk/call centre Customer Service experience is essential at this level Ability to perform ticket analysis and report on trends Ability to handle excel, ppt at a basic level Ability to work independently and meet deadlines Demonstrate project management skills in account-related projects Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Open to work in a 24/7 work environment Additional InformationInterview Process: Once a profile is shortlisted, an interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Helpdesk Administrator Basingstoke We are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes. Key Responsibilities Customer & Communication Communicate effectively with internal and external customers to capture, record, and distribute service calls through the CAFM system. Provide phone cover and inbox monitoring as required by the Team Leader. Deliver a professional, efficient, and effective service experience at all times. Work Order Management Raise new work orders for Contract Managers and reactive work orders for engineers. Review all incoming work orders to ensure accuracy of problem codes, site details, contact information, and job descriptions. Allocate and schedule work orders to engineers or subcontractors. Monitor delays and ensure SLA compliance. Conduct daily reviews of work orders in Return, Rejected, and Awaiting Parts statuses and update/assign accordingly. Complete and close work orders once all documentation is received. Engineer & Subcontractor Coordination Manage engineer downtime and ensure they are briefed on emergency works or urgent jobs. Chase subcontractors for attendance dates, updates, and required documentation (such as RAMS). Arrange site escorts where required. Check subcontractor paperwork to ensure accuracy of times, descriptions, and job details. Make corrections to engineer time records and job alignment when needed. Admin & Compliance Monitor CCC/central inboxes for closure paperwork and updates. Review performance reports and take corrective actions to improve results. Action escalations for outstanding remedial tasks. Raise system issues (e.g., jobs not closing correctly) with the appropriate support teams. Hire equipment when required to support operations. Provide support and cover for other regions when necessary. Performance Work towards individual performance targets and contribute to the wider team s objectives. Support Contract Managers with administrative and operational requirements.

Join Gattaca and lead the way in shaping talent for the future of Technology Are you a strategic recruiter with a passion for technology and a drive to build lasting client relationships? We're looking for a Senior Recruitment Consultant to lead and grow a Technology contract desk within our thriving team at Gattaca. In this role, you'll take ownership of a contract market with significant room to expand. You'll have full autonomy to engage clients, develop new relationships, and open doors across a wide range of technology skillsets. You won't be limited to a narrow remit: you'll have the freedom to explore new sectors, cross-sell seamlessly with our specialist teams, and create opportunities wherever you see potential. If you're commercially minded and love building something of your own, this desk is primed for growth. What's in it for you? Step into a relatively warm, opportunity rich desk with plenty of untapped potential. Joining an energised, social team that celebrates success and values collaboration. Opportunity to attend industry events and expand your network with key stakeholders. We are looking for individuals with; Proven success in recruiting (technology experience isn't essential) A commercially driven, results-focused mindset with the motivation to own and grow a high-demand market. Ideally experience with a contract desk but this is not essential - we can offer training on this area. Who are we? For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there.At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career. What we offer; A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Ready to lead in one of the most exciting areas of tech recruitment? Apply now and help shape the future of Cloud & Security hiring at Gattaca. "Great people, very easy to deal with and above all, honest, which is exactly what you need in recruitment."- Mark (Recruitment Consultant) Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates. ID:367352

The essentials Permanent, full-time (part-time considered) £32,000 - £35,000 (depending on experience) Hybrid working with 2 days per week based in our Bath office Expected start date of 26th May 2026 The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a Publishing Platform Lead to maintain our established flagship publishing platform the Lyell Collection. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements To oversee the smooth running of the Society s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform. You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential. Key accountabilities Platform maintenance Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society s scholarly book and journal platform. Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance. Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution. Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses. Support development of new platform features and assist with implementation and QA. Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance. Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding. Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas. Third party tools and services Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc. Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW. Accessibility Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives. Check that any changes in XML tagging or online display meet accessibility requirements. The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. What we re looking for We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply. Essential Experience with STM publishing platforms (Atypon greatly preferred) Strong working knowledge of JATS (and BITS) XML and HTML Experience at working with CrossRef and content registration Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms. Experience in QA testing, issue identification, and reporting to support platform quality and improvement. Excellent IT proficiency and full familiarity with the normal range of office/publishing software Strong troubleshooting, analytical, and problem-solving skills. Skilled in workflow documentation and technical communication. Effective facilitator and communicator with both technical and non-technical audiences. Organized, deadline-oriented, and able to manage multiple priorities. Graduate (or higher) level qualification Desirable Experience with Atypon s WAT publishing platform experience console Experience with Atypon Insights reporting system Publishing platform experience Multiresolution DOI knowledge Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce Google Analytics Strong project management skills Experience collaborating across teams and an ability to contribute to a culture of continuous improvement Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers) Ability to update accessibility statements and VPATs. Person specification Excellent interpersonal skills, and a commitment to collaborative working across the Society Self-motivated, proactive, with the confidence to act independently and with a flexible approach A commitment to personal development and learning Ability to work under pressure and to deadlines, prioritising work accordingly Positivity and enthusiasm A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society s commitment to diversity, equality and inclusion. How to apply To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter. State your initials only in the subject line when sending your application. Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable. First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK. We are currently unable to support visa applications. . click apply for full job details

Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.As part of our continued growth, we are looking for an experienced Recruitment Consultant to join our Charity & Social Care Delivery Team in London. This is an ideal opportunity for someone with proven experience recruiting within the charity sector who prefers a delivery-focused role without Business Development responsibilities.In this position, you will focus solely on candidate management and resourcing, supporting recruitment across key areas including Homelessness, Substance Misuse, Domestic Violence, and Mental Health services. You'll play a vital role in connecting skilled professionals with organisations making a meaningful social impact. Salary: £26,000-£32,000 Base (Plus Commission) Location: London - 5 Days in the office The ideal candidate Experience of recruiting into the Charity Sector. Must have experience of running a high performing desk within an Agency setting. Confident on the phone Experience of Compliance Good research skills and the desire to be an expert in your field Background in agency recruitment is essential A great team player, willingness to go above and beyond to exceed expectations A sense of urgency, ability to work to deadlines. Key role responsibilities Candidate management Takes ownership of candidate pool generation through Targeted advertising and networking through LinkedIn and other relevant professional media sources Monitoring job boards Generating referrals Administrative compliance - effectively registering candidates to build candidate database Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. Fantastic Bonus Scheme Matched Pension contribution up to 5% Hybrid working options - A mixture of Homeworking and Offices Quarterly Awards with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade. Up to 28 Days Annual Leave Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Service Desk Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, Permanent Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. Closing Date: Friday 30 January 2026 About Us: Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide. Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction? We have an exciting opportunity for a Service Desk Coordinator to join our highly successful team. What do we expect from you: As a Service Desk Coordinator, you will be responsible for delivering excellent customer service and ensuring, as part of a team, that all aspects of the service desk run smoothly. Working as part of a successful team, this role involves a variety of tasks, including managing a high volume of calls and emails from customers daily. You will be planning works for our technicians nationwide including logging breakdown callouts and ensuring response times are met, as well as organising the completion of RAMS, permits and other documentation required by customers. You will also need to ensure that any parts needed are available and delivered to our technicians on time. Other duties include report writing, data entry and housekeeping on SAP. You will be a confident communicator and display excellent organisational skills. You will thrive in a fast-paced environment and enjoy problem-solving. You will be passionate about delivering high levels of customer service and enjoy the challenge of a varied workload. We are looking for a self-motivated team player. The position is based at our offices in Ashford, Kent, and the successful candidate must live within daily commuting distance of our Ashford office. Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. We offer an attractive salary and benefits package as well as a friendly working environment. What skills and experience are required to perform this role? Experience working in a fast-paced environment Previous experience in a similar role is essential Demonstrable ability to work within a team, being flexible to move between tasks as workload dictates Ability to multi-task and prioritise workload with high attention to detail Highly organised with excellent time management Excellent communicator able to liaise with various departments and build customer rapport Proficient in Microsoft Office Programmes Experience of SAP is desirable but not essential GCSE Maths and English, minimum Grade C or equivalent What you can expect from us: Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before Friday 30 January 2026 . We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Support Service Desk Executive, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Analyst, Helpdesk Support, Client Services Support may also be considered for this role

Mechanical Manager Edinburgh 55,000 Brief Mechanical Manager needed for a well-known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Mechanical Manager that takes pride in their work. The role holder will report to the Senior Technical Manager, the Mechanical Manager is part of a larger site based team and has overall responsibility for leading the mechanical service delivery of Ventilation including Local Exhaust Ventilation, Fire Dampers & Motorised Fire & Smoke Dampers, Air Conditioning, Refrigeration, Chiller Plant, Water, MTHW, LTHW Boiler and Generator Services. and all associated equipment throughout the site. The successful candidate must have demonstratable experience in a previous management or supervisor position and have an apprenticeship in HVAC systems or comparable training, experience and a working knowledge of these systems is a must! Benefits Salary: 50,000 - 55,000 per annum 25 day's holiday Health cover Pension Plan Career Progression What the role entails: Some of the main duties of the Mechanical Manager will include: Responsibility for all Pre Planned Maintenance Tasks ensuring they are completed timeously to the relevant Service Level Agreements; Key Performance Indicators and the relevant Standards appropriate to the assets. Overall responsibility for all ongoing Reactive and associated works ensuring they are completed timeously to the Relevant Service Level Agreements; Key Performance Indicators and the relevant Standards appropriate to the assets. Overall responsibility for the Health and Safety of the Supervisors, Engineering Team and Service Partners Including delivery of Toolbox Talks and any relevant updates. First point of contact for any escalations Establishing and maintaining effective business relationships with all key stakeholders. Compliance with all statutory requirements in relation to safe working practices and safe operation of plant, equipment and services and all activities essential to meet all relevant (Scottish) Health Technical Memoranda (S)HTM) and Quality Assurance requirements. Advising the Project Team with any technical input on the assets within the Mechanical Managers remit Advise and update on an ongoing basis the Lifecycle Requirements of any assets within the Mechanical Managers remit. Ensuring a collaborative approach between the Helpdesk, Supervisors and Engineering team. What experience you need to be the successful Mechanical Manager: An apprenticeship in HVAC systems or comparable training, experience and a working knowledge of these systems is essential. A relevant formal Technical & Management Qualification Demonstratable experience in a previous management or supervisor position Previous experience within a Healthcare Environment would be greatly advantageous Holds or has held a relevant Appointed Persons Status. This position requires the holder to obtain AP (Vent) Working Knowledge of the appropriate Standards including Scottish Health Technical Memorandums City & Guilds 2079 would be advantageous Experience in Fire Damper Testing Membership of an appropriate governing body or Institute, i.e. IHEEM A relevant Health & Safety Qualification, i.e IOSH Managing Safely, NEBOSH General Certificate, CDM, SMSTS. This really is a fantastic opportunity for a Mechanical Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Helpdesk Manager Facilities Management Location: Leeds Salary: £35,000 per annum Sector: Facilities Management (TFM) We are a growing Total Facilities Management business based in Leeds and are looking for an experienced and motivated Helpdesk Manager to lead our FM helpdesk function. This is a key role within the business, suited to someone who is outgoing, confident in their own judgement, and proactive in improving the way things are done. You ll be trusted to take ownership of the helpdesk operation and drive continuous improvement across systems, processes, and customer experience. Key Responsibilities Manage the day-to-day operation of the FM helpdesk within a TFM environment Lead, motivate, and support helpdesk staff to deliver excellent service Act as the main point of contact for client queries and escalations Monitor performance against SLAs and KPIs Identify opportunities to improve workflows, systems, and processes Work closely with engineers, subcontractors, and management teams Ensure accurate logging, tracking, and closure of reactive and planned works About You Proven experience managing or supervising a helpdesk within Facilities Management ( preferred) Outgoing, confident, and comfortable dealing with clients and internal teams Able to think for yourself and take initiative rather than waiting for instruction Strong organisational and problem-solving skills Passionate about improving processes and driving efficiency Comfortable working in a fast-paced, service-driven environment What We Offer Salary of £35,000 per annum Leeds-based role within a growing TFM business Opportunity to make a real impact and shape how the helpdesk operates Supportive management team and room for progression If you re a hands-on Helpdesk Manager who enjoys improving systems, leading people, and delivering a high-quality FM service, we d love to hear from you.

Monday to Friday 09:00 till 17:00 2 Year as helpdesk Coordinator Essential Key Responsibilties: Process reactive and planned estates and facilities work orders and assign them to the relevant on-site estate and facilities team and contractor(s) through an effective triage process in line with agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Ensure all tasks have correct priority status assigned to them and where appropriate and with the guidance of the Systems Manager, make amendments ensuring that the internal client is made aware of the changes. Under the guidance of the Systems Manager, liaise with contractors where such work orders cannot be completed by the on-site estate and facilities team, and request quotes where required. Under the guidance of the Systems Manager, liaise with the estates and facilities team where advice is required to action a work order or where the work order is complex in nature. Under the guidance of the Systems Manager, prepare randomly selected work orders for the purpose of quality checks and carry out physical quality checks, and document findings, taking corrective actions as required. Take ownership of work orders from issue to completion. Ensure that the helpdesk users are kept abreast of all or any progress relating to their work orders. Organise and implement pre-planned maintenance schedules. Manager and monitor the shared Helpdesk inbox. Raise and track purchase orders. Monitor and track invoices, ensuring that they match with purchase orders / services supplied. Collate and file maintenance reports and quotes. Maintain excellent relationships with site-based estates and facilities teams and their occupants as well as the contractors. Issue and monitor permit to works, including working at height, hot works and general permits to work. Monitor and collate RAM s, insurance documents and other contractual documents from various contractors which forms part of the helpdesk processes. Monitor workload of site-based estates and facilities teams ensuring that they have a manageable number of work orders to sustain their workflow rate, ensure suitable distribution of tasks and avoidance of overloading. Run weekly reports to review effectiveness of the on-site estates and facilities team, taking action where low conversion rates become apparent. Provide weekly data and feedback to the estates and facilities management team to support performance management of both internal operatives and contractors. Review work orders that are on hold (on a minimum weekly basis) and ensure that the reason for their suspension is identified in the relevant section of the work order record In Planon and appropriate parties have been notified. Assist with the management and coordination of on-site stock levels to ensure timely ordering, delivery and issuing of spares and materials to ensure KPIs are met, progressing and chasing overdue items. Report on and investigate all work orders that have missed their intended response, rectification/completion dates/times, liaising with the relevant on-site estates and facilities team and contractors and recording their reasons, escalating any issues identified to the relevant estates and facilities manager. Lead on engaging the contractors and on-site estates and facilities team to deliver remedial actions. Communicate with end users in relation to scheduled planned work orders which may impact them or be disruptive to their service delivery. Check that customers can access information and that the communications are effective. Liaise with all customer touch points to ensure that the correct level of accurate information is recorded on work orders reported to them, ensuring that they have sufficient up-to-date information regarding the status of all outstanding work, either via interrogation of the CAFM system or verbally, to enable them to answer customer enquiries. Assist the Systems Manager with producing up-to-date reports to the estates and facilities management team on request, showing the status of various workloads of different types and categories. Assist the Systems Manager with producing performance reports to identify unacceptable performance levels and seek improvements through changes to workload planning and scheduling. Produce trend analysis reporting across a multitude of areas which can help the estates & facilities management team with their long-term planning. If required, attend contractor reviews to advise on best practice and ensure we are working in partnership to continually improve upon levels of service and meet agree SLA s.