27 jobs found

Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Regulatory Controls Implementation Specialist (Contract) Day Rate: £650-£750/day (via umbrella) Contract Length: 6-12 months Location: London (Hybrid) Client: Leading Investment Banking Client We are supporting a major Investment Banking client in hiring an experienced Regulatory Controls Implementation Specialist to join a high-profile programme launching new US regulatory requirements across the Markets business. This role sits at the intersection of Regulatory Change, Controls Design, Data Analytics, and Markets, and will suit someone who has previously delivered regulatory programmes such as EMIR, MiFID II/R, Dodd-Frank, UMR, or similar multi-jurisdictional initiatives. Key Responsibilities Review, investigate, categorise and understand exceptions and transactions identified through new systematic regulatory controls, identifying enhancements and automation opportunities. Support the design and implementation of new 1LOD Markets regulatory controls, ensuring rigorous documentation and evidence standards. Produce training materials, desktop procedures, and documentation to support transition into BAU. Raise thematic issues identified through review of exceptions and data quality, recommending refinements and reduction of false positives. Draft clear, actionable requirements for technology teams to enhance control effectiveness, and participate in testing and delivery of changes. Prepare and present data and control-outcome insights to control leads, governance committees, and senior stakeholders. Assist in creation of governance metrics, reporting packs, and committee decks. Experience & Background Proven track record delivering Markets Regulatory Change across multi-asset and multi-jurisdictional programmes (eg, EMIR, MiFID II/R, Dodd-Frank, UMR, US bank regulations). Experience designing, implementing, and running 1LOD Markets regulatory controls, with strong documentation and record-keeping capability. Ability to work with, interrogate, and draw conclusions from large datasets, including drafting SQL queries. Understanding of the end-to-end transaction life cycle for at least two asset classes. Comfortable working with complexity and identifying opportunities for automation, optimisation, and increased efficiency. Skills & Competencies Exceptional analytical and problem-solving skills with strong attention to detail. Strong interpersonal skills with the ability to influence and collaborate across Markets, Trading, MO/Ops, Risk & Control, and Technology teams. Excellent communication skills, capable of presenting complex issues clearly to committees and senior stakeholders. Advanced PowerPoint and Excel skills, including handling and presenting large data sets. Experience preparing polished decks for governance and steering committees. SQL proficiency. Ideal Candidate Profile You will excel in this contract if you are: A Markets Business Manager, Change Lead, Programme Manager, or Regulatory SME with hands-on controls experience Confident designing new control frameworks from scratch Strong in data analytics, MI, and presenting meaningful insights Experienced in regulatory programmes such as EMIR, MiFID, or US regulatory launches Comfortable liaising with senior stakeholders and presenting to committees If you're an experienced Markets regulatory specialist seeking a high-impact contract within a global investment banking environment, please get in touch for a confidential conversation. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: Lead and inspire a dynamic team of 8 IT professionals Hands-on technical leadership across 60+ locations Drive service excellence in a fast-paced environment Balance strategic planning with day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.

IT Support Engineer - Modern Workplace Specialist Location: Berkshire (with occasional travel between sites) Salary: Negotiable depending on experience + benefits Company: Leading Financial Services Organisation About the Role Our client, a well-established financial services organisation, is seeking an experienced IT Support Engineer with strong expertise in Microsoft's Modern Workplace technologies to join their dynamic IT team in Berkshire. This is a hands-on technical role requiring proven experience across the full Microsoft cloud ecosystem. You'll be responsible for day-to-day IT support while also working on strategic Modern Workplace projects that keep our organisation secure, efficient, and productive. What You'll Be Doing Modern Workplace Management (Key Focus) Manage and troubleshoot Azure Virtual Desktop (AVD) sessions and environments Administer our Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive Configure and support devices using Autopilot and Microsoft Intune Implement and manage security policies through Microsoft Defender and Privileged Identity Management (PIM) Maintain and troubleshoot Entra ID (Azure AD) including user management, conditional access, and identity protection Work with our Cloud Service Provider to ensure platform security and performance Proactively monitor Modern Workplace performance and recommend improvements IT Support & Operations Manage the ITSM ticket queue for incidents, requests, and changes Support user onboarding and offboarding processes Provide break-fix support across multiple office locations Set up devices with Apple Business Manager, Intune, and Autopilot Maintain communications rooms and manage IT asset disposal Support IT audits and maintain ISO 27001 and Cyber Essentials certifications Contribute to local IT projects and initiatives Essential Skills & Experience Proven hands-on experience with Azure Virtual Desktop (AVD) - deployment, management, and troubleshooting Strong working knowledge of Microsoft Azure services and administration Demonstrated experience with Autopilot device deployment and configuration Practical experience implementing and managing Microsoft Intune for device management Working knowledge of Microsoft Defender for endpoint security Experience with Entra ID (Azure Active Directory) including user/group management, conditional access, and authentication Understanding of Privileged Identity Management (PIM) and its role in security Solid experience administering Microsoft 365 including SharePoint, Teams, and OneDrive Why Join? Our client operates with strong values that guide everything they do: Partnership - relationships define them and support common goals Respect - they trust each other and embrace diversity Accountability - they take ownership and encourage learning Integrity - open and honest in all dealings Service - they exceed customer and partner expectations Excellence - best-in-class practices and professionalism You'll be joining a supportive team where your technical expertise will be valued and where you'll have the opportunity to develop your skills in a modern, cloud-first IT environment.

IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years' experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client's IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm's in-house software and database systems. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans?

Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Circa £40k role + Car allowance + Outstanding Benefits Due to our client's growing divisions, they are looking for an enthusiastic and self-motivated Senior Land Referencer to join their Infrastructure hub in Birmingham. This is an opportunity to join the market leading infrastructure team and support some of the country s biggest infrastructure schemes. To be a part of a growing land referencing team that has a substantial track record for delivering quality services. The vision of leadership is the ability to respond positively to challenges, and every opinion is heard. They are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. Main tasks: Geospatial Data Handling: Geo-reference and digitise features from CAD and paper plans into ArcGIS. Manage, interpret, and analyse land data to ensure accurate mapping and referencing. Maintain and update geospatial data within the land system, ensuring consistency across relevant mapping layers. Land Referencing: Conduct detailed desktop and contact referencing to identify and verify affected parties. Undertake site visits for tasks such as door-knocking exercises and the posting of statutory notices. Document Production and Quality Assurance: Produce clear and accurate legal documentation, including order plans, books of reference, notices, and schedules. Adhere to quality assurance processes to ensure legal and technical accuracy. Stakeholder Engagement: Communicate effectively and empathetically with clients, stakeholders, and members of the public. Attend client and stakeholder meetings, providing insights and updates as required. Team Leadership and Coordination: Manage client expectations and understand project timelines to allocate tasks effectively to junior team members. Monitor team members time management and assist the project manager with end-of-month invoicing. Project Management Support: Understand programme and resource requirements to optimise project delivery. Assist with resource planning and task prioritisation in collaboration with the project manager. This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the team and office. What will it take to be successful? Our client would ideally like you to have Relevant bachelor s or master s degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who can collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations.

Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.

A leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops, mobile devices, printers, and basic network connectivity. Building, imaging, and configuring new hardware (PCs, laptops) following company standards and deployment processes. Managing user account tasks such as password resets, access requests, and basic permission changes. Installing and configuring approved software, updates, and patches on end-user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience would be advantageous Good communication skills Professional and adaptable, able to provide guidance to both colleagues and senior managers A proactive and self-motivated learner, who is willing to research resolutions to issues or develop new skills Willing to undertake occasional travel to other UK sites if required Good attention to detail whilst working in a busy environment. 37.5 hours per week Monday-Friday 08.30-17.00 Salary: 26k Holiday: 25 days plus bank holidays plus optional 5 unpaid days Benefits: Life assurance, company pension scheme and rewards scheme Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

IT Manager 6 month contract Outside IR35 (Apply online only) (DOE) Hybrid I'm currently working with a client in the education sector who is seeking an experienced IT Manager for an initial 6-month contract . This role requires someone who can quickly take ownership of their IT operations, lead a small team and maintain a secure, reliable technology environment. You must have experience working within an education setting - ideally within a Multi Academy Trust (MAT) The Role You'll be responsible for the smooth operation, maintenance and enhancement of the organisation's digital systems, networking infrastructure and MIS applications. The successful candidate will be confident managing multiple priorities, delivering IT projects and providing strong technical leadership. Key Responsibilities Overseeing day-to-day IT operations and ensuring ICT infrastructure is maintained to a high standard Leading, mentoring and supporting the internal IT team Planning and delivering IT projects end-to-end Ensuring all systems, networks and software remain secure, reliable and up to date Embedding best practice across infrastructure, networking and MIS platforms Essential Technical Skills CCTV systems Active Directory & Group Policy TCP/IP, DHCP, DNS, RDS Microsoft Server environments Hyper-V Veeam MIS applications Windows software and desktop management What They're Looking For Strong background in networks and systems administration Proven experience maintaining efficient IT and digital systems in an education environment Project management capability, with the ability to deliver upgrades and enhancements Confident leadership skills with experience guiding IT teams A proactive, organised individual able to thrive in a fast-paced setting If you have the required education-sector experience and you're available for a new contract opportunity, please apply with a copy of your CV.

DTP Typesetter- Temp Location: F ully remote Hourly rate: 17.95p/h Hours: 9am to 5.30pm A global EdTech leader is looking for an experienced DTP Typesetter to support its Admissions Testing (AT) team, which develops 11+ selection tests for over 200 schools across the UK. You'll be responsible for producing accurate, accessible and high-quality print layouts for test papers and supporting materials, working closely with editors and internal stakeholders. This role will report to the Head of Admissions Testing and the Editorial Manager. What You'll Do Typeset test booklets and supporting documents in Adobe InDesign. Apply strong typography and layout principles. Work with editors to meet project specifications and deadlines. Ensure consistency with brand and style guidelines. Prepare files for pre-press and print production. Manage multiple projects and solve layout issues effectively. Ensure all outputs meet accessibility standards. What We're Looking For Proven experience in desktop publishing/typesetting. Advanced Adobe InDesign skills; confident with Illustrator. Excellent accuracy and eye for detail. Strong understanding of typography, layout and pre-press processes. Knowledge of accessibility standards, proofing tools, and experience in an educational environment. If you're an experienced DTP typesetter and immediately available for ongoing temporary work, please apply now. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

My prestigious client are looking for a Power BI enthusiast to come in play a key role in shaping their ambitious Data strategy. They are incredibly well-known with their sector with a flawless reputation and an enviable portfolio of clients. If you're looking to join a company that's investing heavily in its technology transformation and strategic growth agenda Look no further! As a business, they are in a great position as income and growth of the business is continually rising year on year. Growth has both been organic through good placing & hard work in their market, and some acquisitions too. They have an enviable portfolio of clients, including some huge corporate and public sector clients and are recognised as a leader in their market on both a local and national scale. There is currently a huge focus on their technology strategy and with an ambitious road-map in place for 2026, they're now looking for their first, dedicated Power BI Developer to take the reins on the design and on-going development of a range of best-in-class BI solutions. You will be at the top of your game with a proven track record in using enterprise-level Power BI in a professional services environment. There is also scope for you to get involved in high-level design and complex architecture to help truly shape their strategy. Essentially, you will take the lead in designing their BI solutions moving forward - think plenty of data modelling, DAX and striving to deliver high-quality reporting solutions across various departments. You'll be to "go-to person" for all things BI and reporting - upskilling the existing team and inspiring better ways of working! Naturally you'll have solid knowledge across Power BI Desktop & Power BI Service, Power Query and DAX. This is key, as you'll join as the sole Power BI expert in the team and your remit will be to help up-skill the wider team too. Any Microsoft Fabric exposure for scalable datasets would be hugely desirable as they have a vision to implement Fabric into the business very soon. Essentially, you will take the lead in designing their BI solutions moving forward - think plenty of data modelling, DAX and striving to deliver high-quality reporting solutions across various departments. What I really like about this role, is that it is a newly-created and autonomous position and very much a "blank canvass.". a role you can make your own and one where you can inspire others whilst shaping the companies long-term Data strategy. This is your chance to join and work for an awesome Manager who has a great vision for the companies Data journey and you'll play a key role alongside him, in shaping the way inwhich the company ultitise Data. It's the type of environment where your voice will be both heard and valued too - they have a great reputation for treating their staff incredibly well. Its essentially, a lovely place to work - a close-knit and collabertive team where you'll be truly supported from day one. We are flexible on ways of working but you must be open to visit their Nottingham-based HQ 1-2 times a month (or whenever needed!) and you can work the rest from home. Salary up to 65k depending on experience plus an awesome benefits package including bonus scheme, great pension and much more! I'm looking to shortlist this role ASAP so if you're interested, please apply today or contact me directly on (phone number removed) or laura. removed) for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

AWS Connect Support Engineer Location: Newham Employment Type: Full-Time Contract Type: 3 months 500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based contact centre solution powered by Amazon Connect. About the Role As an AWS Connect Support Engineer, you will be responsible for configuring, managing, and troubleshooting AWS Connect environments. You'll play a key role in ensuring optimal performance, resolving technical issues, and collaborating with cross-functional teams to enhance our contact centre capabilities. Key Responsibilities Amazon Connect Administration & Support Configure and manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and automate customer self-service experiences using Amazon Connect flow builder. Integrate voice solutions with external applications such as Dynamics365. Incident & Problem Management Monitor ticket queues and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform root cause analysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide management summaries and reports on system health and support activities. Required Skills & Qualifications Technical Skills Hands-on experience with AWS Connect and related AWS services (e.g., S3). Familiarity with IVR systems, call flow design, and telephony concepts. Proficiency in ITSM tools. Experience 3+ years in Help Desk/Desktop support or IT support roles. 2+ years providing Tier 2 support and team lead experience. Soft Skills Strong communication and customer service orientation. Ability to work collaboratively and manage priorities effectively. Why Join Us? Opportunity to work with cutting-edge cloud technologies. Collaborative and supportive team environment. Career growth and professional development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Technical Administrator Reporting to: Product Development Manager Role Purpose This role is responsible for generating and updating technical documentation for both new and existing product ranges, as well as maintaining internal and external product databases. The ideal candidate will have a basic engineering background, strong written and verbal English skills, and a high level of ownership and attention to detail. Full training will be provided. Key Responsibilities Prepare detailed component BOMs, product documentation, and user manuals Collate product technical specifications Generate 2D and 3D technical drawings in line with company standards Support the engineering change process, including related documentation Provide colleagues with technical documentation support as required Maintain and update the technical product database Liaise with suppliers to support technical queries when necessary Key Tasks Collaborate with development teams to produce complete and accurate support materials Lead the engineering change process for straightforward documentation updates Participate in project team meetings and other engineering activities as needed Person Specification ONC/OND or equivalent in engineering, manufacturing, or a related discipline (electrical/electronic bias preferred) Basic industry experience in a technical role Genuine interest in engineering and automotive technology Proficiency with Microsoft 365 and standard desktop applications Self-motivated with a methodical, detail-oriented approach Takes responsibility for the quality and accuracy of their own work Able to meet deadlines, multitask, and occasionally work beyond normal hours when required Resourceful, eager to learn, and respectful of colleagues and company processes Strong verbal and written communication skills are essential

Senior Land Referencer - Birmingham - Outstanding Opportunity to work for one of the biggest players in the UK Property sector! This role is hybrid. Due to our client's growing divisions, they are looking for an enthusiastic and self-motivated Senior Land Referencer to join their Infrastructure hub in Birmingham. This is an opportunity to join the market leading infrastructure team of 6 and support some of the country's biggest infrastructure schemes. To be a part of a growing land referencing team that has a substantial track record for delivering quality services. The vision of leadership is the ability to respond positively to challenges, and every opinion is heard. They are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. Main tasks: Geospatial Data Handling: Geo-reference and digitise features from CAD and paper plans into ArcGIS. Manage, interpret, and analyse land data to ensure accurate mapping and referencing. Maintain and update geospatial data within the land system, ensuring consistency across relevant mapping layers. Land Referencing: Conduct detailed desktop and contact referencing to identify and verify affected parties. Undertake site visits for tasks such as door-knocking exercises and the posting of statutory notices. Document Production and Quality Assurance: Produce clear and accurate legal documentation, including order plans, books of reference, notices, and schedules. Adhere to quality assurance processes to ensure legal and technical accuracy. Stakeholder Engagement: Communicate effectively and empathetically with clients, stakeholders, and members of the public. Attend client and stakeholder meetings, providing insights and updates as required. Team Leadership and Coordination: Manage client expectations and understand project timelines to allocate tasks effectively to junior team members. Monitor team members' time management and assist the project manager with end-of-month invoicing. Project Management Support: Understand programme and resource requirements to optimise project delivery. Assist with resource planning and task prioritisation in collaboration with the project manager. This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the team and office. What will it take to be successful? Our client would ideally like you to have Relevant bachelor's or master's degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who can collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations.

Job Title: Assistant Commercial Manager Location: Leeds(Hybrid) Day Rate: 350 Inside IR35 via Umbrella Duration: 6 months w/ potential of extension We're looking for an Assistant Commercial Manager to join our Modern Workplace team - the engine room that supports the Bank's end-user computing needs. This is a dynamic and commercially focused role where you'll help ensure the right technology gets to the right people at the right time, all while balancing cost, performance, and global supply chain realities. What you'll be doing Supporting the Commercial Lead in managing one or more contract agreements across their full lifecycle - from development to execution and termination. Acting as a key interface between internal stakeholders and third-party suppliers, ensuring business and compliance requirements are met. Delivering actionable insights and recommendations to optimise supply, manage costs, and stay within budget. Translating complex delivery challenges into clear, business-friendly language for senior leaders and stakeholders. Managing contract change control processes and communications with external partners. Supporting the deployment of assets across the Bank, ensuring alignment with commercial models and operational needs. What you'll need to succeed Working knowledge of Power BI Desktop , including DAX and Power Query (M Query) . Experience in contract management , including contract construction and change control. Strong relationship management skills across internal teams and external suppliers. Proven ability to develop tooling and processes for accurate demand and financial forecasting. Experience in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end-to-end projects, including ad-hoc work requests. Ability to manage risks and opportunities from inception to closure. Experience with Purchase Orders , invoicing, receipting, and journal transfers. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Infrastructure Architect Rate: 650 - 675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.

Infrastructure Architect Rate: £650 - £675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project/Programme Manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project/programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.

As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis. As Assistant Product Manager, you will be responsible for: Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry Developing product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally. Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans Proactively attending retailer and internal meetings to influence and support category performance objectives Skills / Experience required: Product and marketing experience within a fast-moving business Marketing or business qualification, desirable Experience of managing relationships with retailers or wholesalers Confident and strong communicator Planned and structured approach Methodical and adaptable character Driving licence essential (attending events, when required) What's in it for you: This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities. The salary for this position is confidential and will be discussed on application. You will receive 32 days' holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts. Please forward your CV for a quick response.