17 jobs found

Desktop Consultant - DV Cleared + 6 months + + Central London based - full time onsite + DV cleared role - current active clearance is essential Key Skills: + Current DV Clearance + Win10/11 experienced + MECM (SCCM) As a member of the Desktop Service Technical Specialist Team, you will be responsible for administration and management of the Microsoft Endpoint Configuration Manager (MECM) environment. Within our environment MECM is used extensively for deployment and management of OS images and Desktop applications, and as a Technical Specialist within the team you will be expected to help the Technical Lead manage the system. Including release updates and maintain the systems health. As part of the wider Desktop Service team, you will be expected to get involved in small system designs, support the MDT environments, and assist with routine monthly and daily tasks. Excellent Technical Knowledge of Microsoft Endpoint Configuration Manager (MECM) Current Branch with specific experience of o Developing Windows 10 Task Sequences and Images, and OS Deployments o Creation of Applications and Packages and deployment to device collections o Development of Compliance items and Baselines o Creation of Update Groups, Packages and Deployments, integration of offline WSUS o Creation of PowerBI Reports and reporting o General Administration and Health Monitoring o Creation of automation of MECM Administration via PowerShell o Troubleshooting MECM via client and server log files If you'd like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch.

EUC Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a EUC Analyst to join the firm in London. You will be responsible for delivering a secure, reliable, and high-quality end-user computing environment across the firm including managing desktop technologies, endpoint management platforms, software deployment, collaboration tools, and user device lifecycle management. Please note this will be a hybrid role with 2 days a week required in the office. Key Responsibilities: Manage and maintain all aspects of the end-user computing environment including Windows desktops/laptops, mobile devices, and peripheral hardware. Administer and optimise Microsoft Intune / Endpoint Manager, ensuring secure and efficient device management, compliance, and software deployment. Manage desktop application packaging, testing, rollout, and version control in line with the firm's change management processes. Support the Office 365 suite, including Teams, OneDrive and SharePoint, ensuring applications meet business needs and operate smoothly for end-users. Work with the IT Security and Systems teams to ensure endpoint security tooling is effective, maintained, and monitored. Lead on Windows OS builds, OS upgrades, autopilot configuration, and general image management using modern cloud-based deployment methods. Key Skills: Microsoft Intune / Endpoint Manager administration. Build deployment using Microsoft Autopilot. Advanced knowledge of Windows 11 operating systems. Microsoft 365 administration including Teams, OneDrive, SharePoint, Exchange Online. Experience in application packaging (SCCM, Intune Win32 apps, Patch My PC or similar). Endpoint security management (Defender for Endpoint, AV/EDR tools, BitLocker and WDAC (App Control for Business . PowerShell scripting for automation and administration. Mobile Device Management (MDM) for iOS/Android. Experience supporting a 600+ user enterprise environment. Familiarity with ITIL-aligned processes. Experience with identity management technologies such as AAD, Conditional Access, MFA. EUC Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Broadcast Media Project Manager - Technology and operations Start date- ASAP (early/mid April) Duration- 4 months initially likelihood of extension. Hybrid Working -4 days pw (Mon-Thurs) in London office 1 day working from home Day rate- max 470pd to the Umbrella (inside IR35 including holiday pay) Experienced Broadcast Media Project Manager for technology and operations is required for our International broadcast client, one of the world's premier entertainment companies. A contract Project Manager to join the team who has experience delivering technical integration projects within the Broadcast Media Operations environment. The role is Hybrid working 4 days per week in the London Office and 1 day working from home. Specific Previous Experience Required includes: At least 3 Year's experience of delivering projects in the media and broadcast industry. Strong blend of technical experience and knowledge - both media and broadcasting technologies as well as information technologies, such as Agile software development Extensive experience of project and programme management in media organisations, with a proven track record of delivering major projects and business change programmes with >$100k budgets Strong understanding and experience with change management practices to aid smooth delivery of projects Proactive with an excellent interpersonal, written & verbal communication style as well as planning and time management skills Desktop skills - MS office, MS Visio, MS Project (or similar applications) Professional project management qualification (e.g.Prince2, APMP) Key Responsibilities Work as a member of the Product & Delivery team Manage multiple concurrent projects through the end-to-end lifecycle from Inception to Completion, using standard project management methodologies. Ensuring that the projects deliver to the agreed timescales, budget and quality expectations Work with product and engineering teams to drive solution design and prioritise configuration & development tickets Work with business users to understand their business requirements so that you can ensure the resulting technical solutions deliver on business objectives Maintain project documentation including but not limited to; project plan, risk register, communications plans and status reporting Provide regular communication to project stakeholders including; business leadership teams, user groups & operational support teams Ambassador for International Media Operations when liaising with the business units supported Additional Skills & Behaviours Ability to deal with high pressure situations with senior stakeholders Excellent time management skills with ability to communicate across multiple time zones and territories Evidence of leadership capability and credibility and influencing skills across large virtual team Strong understanding of the challenges of working in an International environment and sensitivities to regional differences in working & communication styles Ability to build relationships with internal teams as well as with stakeholders that may be more senior Focused on delivering excellence through detailed planning and paying attention to detail at every stage Independent thinker, confident to build and execute a strategy and direction for the project Has ability to make courageous decisions in pressure situations ensuring that all factors are assessed in the process Ability to work with subject matter experts, balancing their project deliverables with a recognition that they have day to day responsibilities that may conflict with project deliverables Ability to work on multiple projects simultaneously, prioritising where necessary Ability to work in matrix organisation where resources are shared and may have conflicting priorities, including being based in other time zones Excellent communication, presentation, negotiation and influencing skills Our client is an International broadcaster who are one of the world's premier entertainment companies, delivering quality content and compelling brands to multiple territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Operations and Technology are at the heart of this network, providing global, standardised and efficient workflows and business systems that enable the rapid delivery of content from source to consumer. We operate the international linear channels, a broad range of non-linear services, and are also developing new digital initiatives that offer direct to consumer services. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you

Housing Compliance Officer (Manchester) Join us to play a leading role in ensuring safe, high quality housing for vulnerable people, where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. Location: Manchester Salary: £36,840 per annum Closing Date: 12 April, 2026 Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent Hours per week: 37.5 About the Role Working with the Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across managing agents properties. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage properties will be crucial. You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement This is a 12 month fixed term contract with the possibility of becoming permanent. The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester. KEY DELIVERABLES You will lead work to: Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. Undertake desktop and in person inspection of managing agents services across the areas you work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. Ensure that residents are involved at various levels of DHS decision making Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. Ensure sound financial management and value for money in all your activities Maintain accurate information and resources, including on the website, SharePoint site and Teams channels About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Knowledge A thorough knowledge of the Regulator of Social Housing s consumer standards Skills and experience Taking a proactive approach to ensuring regulatory compliance in a social housing setting Updating and working with colleagues to develop information management systems Contributing to the development of policies and procedures that ensure compliance Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners with attention to detail and management of multiple priorities and deadlines. Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports. Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues Excellent ICT skills including Microsoft Office 365. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Assistant Commercial Manager Location: Leeds(Hybrid) Day Rate: 350 Inside IR35 via Umbrella Duration: 6 months w/ potential of extension We're looking for an Assistant Commercial Manager to join our Modern Workplace team - the engine room that supports the Bank's end-user computing needs. This is a dynamic and commercially focused role where you'll help ensure the right technology gets to the right people at the right time, all while balancing cost, performance, and global supply chain realities. What you'll be doing Supporting the Commercial Lead in managing one or more contract agreements across their full lifecycle - from development to execution and termination. Acting as a key interface between internal stakeholders and third-party suppliers, ensuring business and compliance requirements are met. Delivering actionable insights and recommendations to optimise supply, manage costs, and stay within budget. Translating complex delivery challenges into clear, business-friendly language for senior leaders and stakeholders. Managing contract change control processes and communications with external partners. Supporting the deployment of assets across the Bank, ensuring alignment with commercial models and operational needs. What you'll need to succeed Working knowledge of Power BI Desktop , including DAX and Power Query (M Query) . Experience in contract management , including contract construction and change control. Strong relationship management skills across internal teams and external suppliers. Proven ability to develop tooling and processes for accurate demand and financial forecasting. Experience in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end-to-end projects, including ad-hoc work requests. Ability to manage risks and opportunities from inception to closure. Experience with Purchase Orders , invoicing, receipting, and journal transfers. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Infrastructure Architect Rate: 650 - 675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.

Infrastructure Architect Rate: £650 - £675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project/Programme Manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project/programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.

As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis. As Assistant Product Manager, you will be responsible for: Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry Developing product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally. Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans Proactively attending retailer and internal meetings to influence and support category performance objectives Skills / Experience required: Product and marketing experience within a fast-moving business Marketing or business qualification, desirable Experience of managing relationships with retailers or wholesalers Confident and strong communicator Planned and structured approach Methodical and adaptable character Driving licence essential (attending events, when required) What's in it for you: This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities. The salary for this position is confidential and will be discussed on application. You will receive 32 days' holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts. Please forward your CV for a quick response.

IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed

Morson Talent are currently seeking an IMOS Technical Support Officer based out of RNAS Culdrose, this will be on an ongoing contracting basis. About: Provide front-line technical support for the Merlin Helicopter fleet at RNAS Culdrose. In this key customer-facing role, you will ensure timely and effective resolution of technical issues, supporting aircraft availability and airworthiness under the IMOS contract. Act as the primary contact for technical queries from Forward and Depth maintenance units. To include daily face-to-face liaison with Forward and Depth units. Coordinate with internal teams (IMOS Engineering, Yeovil departments, LMA, Avionics Alliance) to deliver high-quality support. Provide technical advice within scope of approvals against publications, policies, and aircraft drawings. Monitor query resolution times, ensuring compliance with KPI 4 and escalating risks where necessary. Liaise with the Merlin Delivery Team and Depth Managers to ensure task feasibility and meet required timelines. Attend customer and supplier meetings, producing reports, briefings, and technical presentations as required. Identify trends or recurring issues affecting cost, availability, or customer satisfaction, and drive root cause analysis. Maintain adherence to business and engineering processes, proposing improvements where appropriate Desired experience and qualifications: HNC in Engineering or equivalent experience. Background in Military Rotary Wing Air Engineering. Strong technical knowledge of UK Merlin aircraft and its support needs. Understanding of the IMOS contract and technical support framework. Familiarity with Leonardo Helicopters Design Organisation and MoD support tools. Excellent communication and interpersonal skills; able to influence and lead across organizations. Knowledge of UK MoD Defence Standards and Aircraft Support procedures. Experience using GOLD system, including report generation. Proficient in standard desktop IT applications. If this is of interest please apply today, or alternatively contact Oliver Beaumont directly for further information on (phone number removed) or (url removed)

Workplace Services Manager (IT) 75,000 - 85,000 + car allowance + bonus + extensive benefits Full Time / Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on lifecycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace / End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed

Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE About Us: We are a leading utilities provider committed to delivering sustainable energy and water solutions across the UK. As we continue to modernize our infrastructure and embrace digital transformation, we are seeking a skilled Horizon VDI Engineer to join our dynamic IT team. Role Overview: As a Horizon VDI Engineer, you will be responsible for designing, implementing, and maintaining our VMware Horizon virtual desktop infrastructure. You'll play a key role in ensuring secure, scalable, and high-performance remote desktop services for our workforce, supporting both operational and corporate environments. Key Responsibilities for the Horizon VDI Engineer position: Design, deploy, and manage VMware Horizon environments (including Instant Clones, App Volumes, and Dynamic Environment Manager). Monitor and optimize VDI performance, availability, and capacity. Collaborate with infrastructure, network, and security teams to ensure seamless integration and compliance. Provide 3rd line support and troubleshooting for VDI-related issues. Maintain documentation and contribute to continuous improvement initiatives. Support patching, upgrades, and life cycle management of VDI components. Essential Skills & Experience for the Horizon VDI Engineer position: Proven experience with VMware Horizon (7.x/8.x), vSphere, and ESXi. Strong understanding of Windows desktop and server operating systems. Experience with Active Directory, Group Policy, and profile management. Familiarity with monitoring tools and performance tuning in VDI environments. Knowledge of networking fundamentals and security best practices. Excellent problem-solving and communication skills. Desirable: Experience in a utilities or regulated industry. Exposure to cloud-hosted VDI solutions (eg, Horizon Cloud on Azure). Relevant certifications (eg, VCP-DTM, VCAP). Horizon VDI Engineer - Worthing/Hybrid Working Available 3 to 6 months rolling/Outside IR35 £DoE

Title: Product Marketing Manager Location: Banbury - Hybrid Working Salary: £42,000 The Client Our client are a leading manufacturer of consumer products, with plans to expand the business further this has presented an exciting opportunity for an experienced Product Marketing Manager to join the team. The role of Product Marketing Manager: The purpose of the role is to develop and lead product category vision and planning, championing best in class category management. Key Areas of Responsibility of the Product Marketing Manager Ownership of Product Management and Marketing for consumer business categories; from identifying where our client will win, the formation of launch plans, product positioning, creation of engaging and relevant content, through to analysing competitor and category performance, enabling informed decisions that support growth of market share, revenue and margin. Main Tasks Develop data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measure and report performance to senior management, both in the UK and Internationally. Create comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry. Develop product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products. With the support of Product Management Coordination, track and analyse sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations. Carry out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner. Work closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Be proactive with recommendations based on research and/or analysis as well as category plans. Manage the creation of all copy and content for Kärcher Consumer categories and products. Liaise with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy. Document, and make decisions / recommendations from extensive competitor research. Support the wider Product and Marketing team with desktop, field and product test analysis. Report findings and recommendations to wider business and internationally. Oversee and manage all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Be a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required. Liaise closely with Head Office (Germany) colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions. Work closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans. Proactively attend retailer and internal meetings to influence and support category performance objectives. Qualifications, experience and characteristics of the Product Marketing Manager Degree qualified or at least 3 years consumer / retail product management experience Knowledge of Marketing, Product Management and Retail environments is required. We are looking for someone with experience of Category Planning, Product Management, Pricing strategy, Project Management, FMCG / Consumer Products and Competitor and Insight Analysis The ideal candidate will be a Self-starter with a Proactive hands-on approach, they must have excellent Influencing skills and the ability to build relationships both internally and externally Benefits: Starting Salary £42,000 Performance Related annual salary increases. Pension Scheme Discretionary Bonus Scheme 26 days annual holiday + bank holidays (increases with service) Simplyhealth Cash Plan (including retail discount scheme) Critical Illness Cover Employee Assistance Programme (EAP) Staff discount on company products Hybrid Working Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

IT Training CoordinatorLocation: Central London (Hybrid)Contract: One-year fixed-term contractSalary: £48,000 - £55,000 (depending on experience)Hybrid working - two days on-site A great opportunity for an IT Training Coordinator working for a well-established organisation in the professional services industry.About the RoleWe're looking for a hands-on IT Training Coordinator to design, deliver, and continuously improve engaging learning experiences that help colleagues get the best from our core and bespoke systems. You'll lead induction programmes for new starters, build a rolling calendar of upskilling sessions, and create clear, user-friendly learning assets that support day-to-day productivity. The role is London-based with hybrid working and occasional travel to other offices with advance notice.Person SpecificationEssential Proven experience delivering IT training within a law firm (or legal professional services environment). Hands-on experience training and supporting iManage Work (preferably v10+), including best-practice use and user adoption. Strong Microsoft 365 skills and confidence training users at all levels; able to tailor content to different learning preferences and styles. Experience with business process modelling/use cases and translating workflows into practical training. Excellent organisation and time management; able to prioritise and meet multiple deadlines with a flexible, proactive approach. Collaborative communicator with a customer-focused mindset and meticulous attention to detail. Education: GCSEs (grades 9-4) or equivalent, including at least grade 6 in English and Maths.Nice to have Microsoft Office Certification (Associate / Specialist / Master). Experience administering or supporting a Learning Management System (LMS). Ability to produce multimedia learning content using tools such as Camtasia or Create Studio (or similar). Recognised IT training or L&D qualification (e.g., ECDL/ICDL, CIPD L&D, or equivalent). Degree in a relevant discipline (e.g., Business Information Systems, Computer Science, or similar). Two or more years' experience in a comparable professional setting.Tech Stack You'll Encounter Microsoft 365 and Windows 11 iManage Work 10 and iManage Share Microsoft Teams Tikit Partner for Windows (P4W) Remote access technologies (VPN/SASE, Remote Desktop) Digital dictation (Diktamen) Legal forms (Oyez) Legal e-signing (DocuSign, InfoTrack) ShareDoKey Responsibilities Lead the design and delivery of training across multiple formats (workshops, small groups, one-to-one coaching, drop-in clinics, floor-walking, and virtual sessions). Own a rolling monthly training programme aligned to business needs and skills gaps. Deliver structured IT onboarding for new joiners to ensure a confident start. Create and maintain high-quality learning assets (how-to guides, quick reference materials, short videos, and e-learning content). Champion adoption and contribute to IT and business change working groups as the voice of the user. Collaborate with product/development teams to roll out and train users on bespoke tools - especially iManage - ensuring content stays current with new releases. Partner with the Service Desk Manager to identify knowledge gaps and deliver targeted upskilling. Provide advanced support on Microsoft 365 applications to help colleagues solve complex tasks efficiently. Act as an escalation point for complex software queries during major deployments and upgrades.How to ApplyDon't delay-send your application via the link below!Adecco is operating as an Employment Agency. We are an equal opportunities employer and an approved supplier for this role. Your CV will be treated in the strictest confidence, and we will always speak with you before sharing it with any potential employer.Please note we are an approved supplier for this position. Keywords IT Training Coordinator, IT Trainer, Technical Trainer, Learning & Development, Digital Adoption, User Adoption, Induction & Onboarding, Workshop Facilitation, 1:1 Coaching, Floor walking, eLearning, Camtasia, Create Studio, LMS, Microsoft 365, Teams, Windows 11, iManage Work 10, iManage Share, Tikit P4W, ShareDo, DocuSign, InfoTrack, Oyez, Diktamen, VPN, SASE, Professional Services, Legal IT, Law Firm Training, Process Mapping, Change Enablement