26 jobs found

LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ

Senior Household Claims Handler Bolton 26,500- 30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler Handling higher-complexity household claims from start to finish. Making confident judgement calls on cover, liability, and settlement. Guiding junior handlers and supporting quality checks. Working closely with suppliers and loss adjusters. Helping strengthen claims processes and best practice. What you need: Senior Household Claims Handler Household claims handling experience. Strong technical understanding and the ability to mentor others. Excellent communication and negotiation skills. Confident decision-maker with solid organisation. The offer: Senior Household Claims Handler A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications. How to apply: Senior Household Claims Handler Send your CV and we'll arrange a chat. Apply now.

We are currently recruiting for an independent, family-owned Insurance broker in Gloucester who are, following the successful renewal of their exclusive delegated authority insurance scheme for the care sector, looking to recruit a Commercial Account Handler to join their close-knit Care Insurance team. As a business they employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. Client wise, you will be dealing with care homes, supported living providers and domiciliary care agencies, helping them with renewals, quotations, questions, amendments and claims. You will also support their account executives on a day-to-day basis, producing documents, chasing Insurers and generally being an awesome assistant for them, helping them to achieve their targets. Their ideal candidate will have a minimum of two years commercial broking experience, have a good knowledge of liability, professional indemnity and property insurance, and ideally will have dealt with clients in the care sector or have worked in a schemes team (though this last part is not essential). Knowledge of Acturis and holding the Cert CII are also a bonus. On offer is a starting salary of £30-35k depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime. This is office based, at least for the first 6 months, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment

This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday

Role : Recoveries Claims Handler Location : Sevenoaks Salary : 25,877 - 27,554 per annum, plus up to 1,500 annual performance-related bonus (eligible after probation) Job Type: Full Time, Permanent Working hours : Monday-Friday, 9:00am-5:30pm (37.5 hours/week) About the Role: Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results. As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences. What you will be doing: Take full ownership of non-fault repair and recovery claims from start to finish Deliver accurate, customer-focused outcomes every time Apply technical expertise in indemnity, liability, and claim financials Minimise leakage through effective claim review and allocation Negotiate subrogated outlays and manage aged debt portfolios Liaise with solicitors and suppliers to support litigation and meet SLAs What We're Looking For: Strong attention to detail and analytical thinking Confident communicator, both written and verbal Highly motivated self-starter with a proactive mindset Ability to work under pressure and meet tight deadlines Clear, focused approach to problem-solving Regulatory awareness and technical understanding Persuasive with strong negotiation skills Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered.

Role : Recoveries Claims Handler Location : Liverpool Salary : 25,877 - 27,554 per annum, plus up to 1,500 annual performance-related bonus (eligible after probation) Job Type: Full Time, Permanent Working hours : Monday-Friday, 9:00am-5:30pm (37.5 hours/week) About the Role: Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results. As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences. What you will be doing: Take full ownership of non-fault repair and recovery claims from start to finish Deliver accurate, customer-focused outcomes every time Apply technical expertise in indemnity, liability, and claim financials Minimise leakage through effective claim review and allocation Negotiate subrogated outlays and manage aged debt portfolios Liaise with solicitors and suppliers to support litigation and meet SLAs What We're Looking For: Strong attention to detail and analytical thinking Confident communicator, both written and verbal Highly motivated self-starter with a proactive mindset Ability to work under pressure and meet tight deadlines Clear, focused approach to problem-solving Regulatory awareness and technical understanding Persuasive with strong negotiation skills Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered.

Motor Claims Handler - Third Party Full-time or Part-time Permanent Egerton, Bolton 24,150 - 29,000 depending on experience MondayFriday, 9am5pm Flexible working available If youve worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment. What You'll Be Doing: Motor Claims Handler - Third Party Managing Third Party Vehicle Damage and Property Damage claims Prioritising your own caseload and keeping all parties updated Completing early-stage liability checks and investigations Liaising with insurers, suppliers, and accident management companies Providing an excellent service to customers and partners Spotting and reporting any potential fraud Working closely with colleagues to keep claims moving smoothly What You'll Need: Motor Claims Handler - Third Party Motor claims experience (TP/credit hire experience helpful but not essential) Strong customer service and communication skills Good IT skills and confidence learning new systems Ability to multitask and work accurately Great attention to detail and active listening skills CII qualification or desire to work towards it (fully supported) GCSE English & Maths (C/4 or above) or equivalent What's On Offer: Motor Claims Handler - Third Party Salary from 24,150 to 29,000 depending on experience Support with industry qualifications Holiday allowance that increases with service Birthday day off and seasonal shopping half-day Holiday sell scheme Contributory pension Casual dress + free branded clothing Free parking Cycle to Work scheme Performance bonuses for going above and beyond Supportive team culture and on-site wellbeing resources If you're looking for a solid next step in motor claims, this role gives you the training, support and long-term progression you need

Role : Senior Claims Handler Location : Liverpool or Sevenoaks with hybrid working Salary : Between 27,651 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working hours : Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Insurance Claims Executive, Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

Senior Claims Handler - Leeds (Permanent, Full-Time) 4 days in the office Professional Indemnity, Liability & Management Liability Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service. You'll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions. The Role As a Senior Claims Handler, you will: Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability . Work proactively to drive claims to a timely and fair settlement. Apply strong knowledge of policy wordings across multiple classes of business. Build and maintain strong relationships with key brokers. Contribute to team projects and continuous improvement initiatives. What you will bring Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims. Ideally working towards (or keen to study for) CII qualifications . Strong communication skills-both written and verbal. Confident using Microsoft Office and willing to learn in-house systems. A proactive, organised and relationship-driven approach. The Culture You'll be joining a team that: Puts people first and values relationship-building. Works collaboratively and supports each other to succeed. Is committed to continuous improvement. Values professionalism but keeps egos at the door. Encourages diverse perspectives and flexible working patterns. Interested? If you meet the requirements and are looking for a role where you can genuinely make an impact, we'd love to hear from you. You must have the right to live and work in the UK to be considered.

We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD252. For all other vacancies, take a look at our website - (url removed)

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)

Are you ready to take your career to the next level as a Commercial Account Handler? Our client, a reputable and long-standing insurance broker based in Chester, is seeking a dynamic individual to join their expanding team. With nearly 50 years of experience, the company combines the energy and modern thinking of a younger organisation with the strength of a well-established group. This role offers a competitive salary of 32,000 to 38,000, depending on experience. You'll enjoy the benefit of 25 days of holiday plus bank holidays, and the opportunity to gain professional qualifications with full support. It's a fantastic chance to be part of a modern, ambitious brokerage with a long-standing reputation. Our client is a well-known insurance broker with a rich history dating back to 1975. They are based in the historic city of Chester and are part of a larger group that provides strength and capability. The team is known for being lively, collaborative, and forward-thinking, with a strong focus on growth and development. As a Commercial Account Handler, you will: Manage a varied commercial portfolio, handling both new and existing business. Work across general commercial, motor trade, motor fleet, commercial combined, professional indemnity, and property & liability. Handle client accounts with premiums averaging 7.5k, with some cases reaching up to 500k. Use Acturis competently to manage accounts. Engage with clients confidently and continue to develop your technical skills. Package and Benefits: The Commercial Account Handler role includes: Annual salary of 32,000 to 38,000+ (negotiable for right candidate) 25 days holiday plus bank holidays. Full support for professional qualifications. A supportive and relaxed working environment with opportunities for growth. On-site role in Chester with parking available within walking distance. About You For the Commercial Account Handler position, the ideal candidate will have: Experience in commercial insurance broking. Exposure to corporate risk is highly advantageous. Competency in using Acturis. Cert CII or Cert/Dip qualifications are desirable, with study support available. A confident approach with clients and a willingness to learn and grow. If you're interested in roles such as Insurance Broker, Commercial Insurance Advisor, Account Executive, Risk Analyst, or Claims Handler, this Commercial Account Handler position could be perfect for you. It offers the chance to broaden your technical skills in a supportive environment. This is a fantastic opportunity for a Commercial Account Handler looking to advance their career within a reputable and forward-thinking company. If you're ready to join a dynamic team in Chester and make a significant impact, we'd love to hear from you. AW_FIN

Time Appointments are working alongside an innovative Claims Management company who are currently recruiting for an experienced Liability Claims Specialist to strengthen their UK based operations. The successful candidate will become part of a growing company who offer great routes of progression and industry qualifications to further skills and development. To be considered for this fantastic opportunity, applicants are required to have experience gained from within a similar position. You will need to be fully competent in all aspects of liability claims management including EL and PL, with proven influencing and problem-solving capabilities. The successful candidate will be involved in all aspects of Liability Claims Handling, dealing with the full cycle of client s claims from instruction through to settlement. You will advise and update clients on how best to present their claims and will also assist them with how to negotiate with insurers to achieve the best outcome. In return the successful candidate will receive: A generous and competitive annual salary Substantial health-insurance package Pension plan with employer contributions Industry Qualifications paid for (after a qualifying period) Competitive holiday / leave policy in addition to bank holidays Regular corporate retreats to build team cohesion, reinforce culture, and have fun All the technology you require to allow to work from home effectively and comfortably

Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD251. For all other vacancies, take a look at our website - (url removed)

Senior Technical Claims Handler Location: Northamptonshire (Hybrid Working) Salary: 37,500 - 50,000 DOE Hours: Monday-Friday Company: MPJ Recruitment (on behalf of a leading and growing organisation) Overview MPJ Recruitment is delighted to be partnering with a leading and rapidly growing business to recruit an experienced Senior Technical Claims Handler . This is an excellent opportunity for a skilled claims professional to take ownership of a varied caseload of complex and high-value pre-litigated claims. In this role, you will manage large loss personal injury files and other associated third-party claims, including credit hire, property damage, Employers' Liability (EL), Public Liability (PL), and additional complex loss types. As a senior member of the team, you will act as a key technical expert, offering guidance on claims strategy, tactics, and best practices to ensure exceptional outcomes for clients. Key Responsibilities Manage a diverse portfolio of complex and large loss personal injury claims, including cases exceeding 100k. Handle third-party losses across PI, credit hire, property, EL, PL, and related areas. Drive efficient claims settlements through strong liability and quantum arguments paired with effective negotiation. Serve as a central technical referral point, offering insight and support to colleagues on complex matters. Maintain accurate reserves, management information (MI), and undertake timely case reviews in line with SLAs. Build and maintain strong working relationships with clients, insurers, and panel solicitors. Attend review meetings and actively contribute to continuous improvement and team development. Support the Defence Operations Manager and Claims Managers in delivering exceptional service standards and driving operational improvements. Benefits 25 days' holiday plus bank holidays, with the option to buy an additional 5 days Funded qualifications upon successful completion of probation Hybrid working arrangement Defined contribution pension scheme with employer contributions Life insurance (4x salary, with option to increase to 10x) Income protection (up to 50% of annual income, with top-up options) Health cash plan or private medical insurance Fully paid volunteering days each year Employee stock purchase plan (discounted shares) HMRC-approved share incentive plan Critical illness cover Discounted gym membership Season ticket loan Discounted vouchers for shopping and major purchases Emergency back-up family care Interested? If you'd like to find out more or think this role could be the next step in your career - CLICK APPLY .

Insurance Manager Contract Type: Interim/Contract Day Rate: £350 £450 Hybrid working will consider remote with 2 days in the office a month We are looking for an experienced Insurance Manager to lead our Insurance Services team on an interim basis. This is a key role, responsible for managing the full insurance lifecycle including underwriting, claims handling, and risk management for internal departments and partner organisations. Key Responsibilities: Manage a variety of insurance claims including liability, motor, personal accident, and school contents. Arrange and maintain cost-effective insurance cover across. Lead a team of claims handlers and oversee day-to-day operations within the Insurance Section. Provide expert advice on legal liability, indemnity, and risk mitigation strategies. Liaise with external insurers, solicitors, and adjusters to resolve claims efficiently. Attend court hearings and support witnesses where necessary. Ensure all procedures align with internal policies and legal obligations. Requirements: Strong knowledge of insurance principles and local government operations. Demonstrable experience in managing insurance claims, underwriting, and risk processes. Effective leadership and team management skills. Excellent communication and interpersonal abilities. Strong organisational skills with the ability to work under pressure. Proficiency in Microsoft Word, Excel, and electronic claims handling systems. Working With: Internal stakeholders: Councillors, Directors, Service Managers External contacts: Barristers, Solicitors, Loss Adjusters, Insurers This is a fantastic opportunity to make a direct impact in a dynamic local authority committed to transparency, inclusion, and continuous improvement. You will play a key role in shaping insurance practices and supporting critical services city-wide. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Benefits: Competitive salary 25 days annual leave + Bank Holidays Free onsite parking Private health insurance Bike to work scheme Pension This exciting position offers a fantastic opportunity to continue or commence your professional development ie: qualifications in Chartered Insurance Institute (CII) and/or Chartered Institute of Loss Adjusters (CILA) along with opportunity to progress your career as a Senior Liability Claims Handler/Trainee Liability Adjuster/Liability Adjuster. Company Overview: We are seeking an experienced and pro-active Liability Claims Handler to join the team within an established and respected liability loss adjusting/claims management organisation at their Head Office in Mold. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to provide the most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK. Key Duties & Responsibilities for our Liability Claims Handler: The successful candidate will play a vital role in assisting the Resident Partner, Branch Manager and the Liability Adjusters in the handling of liability claims. Duties will include but not be limited to: Arranging appointments Assisting in production of Adjusters Reports and assembling Appendices Production of Photograph Exhibits Calculation of Loss of Earnings Providing updates to and securing information from industry partners Maintaining financials on claims management system Updating claims management system generally Assisting in preparation of payments and other financial transactions Handling own portfolio of employers, public liability and products liability claims (or under supervision depending upon experience level) Essential Skills and Experience Required for our Liability Claims Handler: Working knowledge of liability claims, ideally EL/PL but we will consider applications from candidates with prior experience in other areas or with a general understanding of the insurance market Enthusiastic with a strong work ethic, a positive attitude and a willingness to develop Excellent communication skills, both written and verbal Excellent organisational skills Accuracy and attention to detail Ability to work as part of a team and using own initiative Flexible and adaptable with the ability to prioritise workload Schedule: Full-time, Monday to Friday Location: Mold CH7, in-person Apply today! Early interview with a view to a January start-date for the successful candidate along with competitive salary and benefits package

Claims Handler - Indemnity & Liability Resolution (ILR) Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed) About the Role We re looking for proactive and customer-focused Claims Handlers to join our growing team. You ll manage motor claim tasks, focussing on achieving accurate Indemnity and Liability decisions, whilst updating our Customers throughout. You will manage these claims by exception and only working tasks within your remit. Using your technical expertise, negotiation skills, and strong communication, you ll ensure decision are made efficiently, fairly, and in line with both regulatory standards and our business objectives. We ll support you with full training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the chance to earn an annual pay review. What You ll Be Doing Handle allocated motor claim tasks in line with our philosophy, processes, and service standards. In-bound & out-bound Customer phone calls. Empowered to make Indemnity and Liability decisions to achieve the best outcomes for our customers and the business. Control claims costs through robust negotiation and strong use of evidence. Communicate confidently with customers, third parties, and suppliers. Maintain accurate records, reserves, and task management to ensure claims progress in a timely way. Work within agreed authority limits, escalating when appropriate. Collaborate with colleagues and business partners to achieve positive outcomes. Stay up to date with FCA, DPA, and TCF requirements, always ensuring compliance. Take ownership of your personal development, supported by ongoing training and coaching. What We re Looking For Experience in motor claims handling environment is essential. Strong knowledge of indemnity, liability, third-party risks, and related heads of claim is required. Excellent negotiation skills, with the ability to balance customer service and cost control. Confident communicator with proven telephony and customer service skills. Highly organised, with the ability to prioritise your own workload. Commercially aware and adaptable, with a willingness to learn and grow. Strong team player with a proactive mindset and a Can do attitude. What We Offer Hybrid working (typically 1 day in the office per week once probation is complete). Clear development pathways with tailored training and coaching. A collaborative and supportive team culture. The chance to build specialist expertise in a dynamic claim s environment.